CLIA UK & Ireland Informer November 2014

November 2014 | CLIA UK & Ireland Informer

www.cruiseexperts.org

New heights this November

Selling Cruise Conference 2014 Get your tickets now!

P&O Cruises Britannia Profile Coming Spring 2015

Quantum of the Seas Gallery CLIA got onboard for a test run!

Online This Month

Welcome to November!

Welcome to our November Informer – packed as usual with all of the comings and goings in the cruise industry that you would expect!

There is plenty of year still to come – notably we have our River Cruise Convention in Amsterdam, which now in its fourth year is bigger and better than ever; and we very much look forward to seeing many of you there.

January is normally a month when we let everyone concentrate on selling cruise holidays, but for those that have an interest in such matters we have a Travel Law seminar on January 15 as an update in the light of changing rules and regulations.

Sales Guides & November’s Webinar Series

And the new year will be packed with new exciting ships, and so in Informer we start with a new profile page on the ships joining the worldwide fleet in 2015 with a sneaky peak at Britannia.

Pete’s Training

See you in Amsterdam!

Spend Time Networking... and Kick Start Norwich

Andy Harmer Director

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CLIA UK & Ireland Informer

THURSDAY 21 MAY Princess Cruises

Royal Caribbean International

FRIDAY 22 MAY

SATURDAY 23 MAY

ROYAL PRINCESS

ANTHEM OF THE SEAS

BRITANNIA

P&O Cruises

Registration NOW OPEN 2015 Selling Cruise Conference 21 - 22 - 23 May 2015 The world’s newest and most innovative cruise ships will take centre stage at the 2015 CLIA UK & Ireland Selling Cruise Conference. P&O Cruises’ Britannia and Royal Caribbean International’s Anthem of the Seas, both of which launch in spring, will be joined by Princess Cruises’ Royal Princess making her first return to the UK since her naming by the Duchess of Cambridge.

The Selling Cruise Conference will take place on Thursday 21, Friday 22 and Saturday 23 May in Southampton. The event is designed for customer facing travel professionals and will feature a trade fair, conference sessions on board each of the ships and networking opportunities.

CLIA UK & Ireland director Andy Harmer says: “The Conference will showcase three of the world’s newest, most innovative cruise ships all of which will be sailing out of the UK next year. Agents will have an amazing opportunity to see the latest developments in dining, entertainment and service when they visit each of them over the course of the three days. The visits will be combined with informative business sessions which will take place in state-of-the-art theatres on board Anthem of the Seas, Britannia and Royal Princess.”

CLIA Member Registration £50 + VAT www.cruiseexperts.org

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CLIA UK & Ireland Informer

Learn more...

www.pocruises.com/discover-britannia/britannia/

Meet Britannia What better title for the latest P&O Cruises cruise ship, than

Britannia? Embodying the optimism of today’s Britain whilst acknowledging P&O Cruises long British heritage, the name is perfect for our new modern classic.

Arriving in spring 2015, Britannia will represent the very best of the best! The largest cruise ship built exclusively for Britain, she will combine signature P&O Cruises features with the very latest innovations in dining, entertainment and modern design.

Britannia will embrace a bold new 94 metre Union Flag on her bow displaying the longest version of the Flag anywhere in the

world. The new style represents a contemporary approach to cruising which looks to the future, whilst celebrating the past. The new imagery on the bow will be sympathetic to Britannia’s sweeping lines and enhance her presence across the world in port and at sea. Her other distinctive features include blue funnels carrying an illuminated rising sun motif which depicts the Oriental part of the Peninsular and Oriental (P&O) name on the company’s Coat of Arms.

Captain Paul Brown is the lucky man chosen to steer 141,000-ton Britannia from Fincantieri shipyard, and indeed, for far-flung shores in 2015.

STAR BURST SCULPTURE TO DAZZLE ON BRITAIN’S BIGGEST CRUISE SHIP A unique artwork that has taken nearly three years to complete will be one of the highlights of P&O Cruises ship Britannia when it launches in March next year.

The striking Star Burst sculpture will be the dramatic centrepiece of the atrium, reflecting Britannia’s “modern classic” style that combines contemporary design with P&O Cruises’ seafaring heritage.

BRITAIN’S BIGGEST CRUISE SHIP TAKES ART TO A NEW DIMENSION P&O Cruises’ new ship Britannia will boast Britain’s largest floating art collection, containing more than 8,000 artworks, when it launches in March next year. The multi-million art collection represents a new approach by the company with works having been chosen to complement and enhance Britannia’s interior designs to give the feel of a luxury hotel.

BRITAIN’S BIGGEST CRUISE SHIP HERALDS NEW LUXURY SPA FIRSTS P&O Cruises will unveil the most opulent wellness facilities in its fleet as well as the largest gym and most extensive selection of classes and additional spa treatments when Britannia launches in March next year.

The Oasis Spa, run by Steiner, will boast two new features designed to appeal to couples or groups, with a private villa in the spa area, 17 private spa rooms and a fun new blowout menu, for a fabulous blow dry, style and make-up in the hair salon.

Our Quantum of the Seas Gallery...

For more photos, please check out our Facebook page

CliaUkIreland

CLIA UK & Ireland Informer

www.cruiseexperts.org

Online This Month at www.cruiseexperts.org We have been working hard this year to add even more invaluable resources to our website to give you access to not just world-class training, but also resources that will help you sell more cruises.

Sales Guides: magazine style content exclusively written for CLIA members that takes you through river cruising, cruise destinations and cruise holidays. Our Sales Guides are updated monthly, and are archived for your viewing pleasure!

Selling Cruising

Quantum of the Seas Selling Rivers

US Rivers

THIS

MONTH

Selling Destinations

Western Mediterranean

CLIA Webinars in November/December (click on any of the titles to sign up) An Introduction to Selling River Cruise Thursday 13 November - 9.30am

Presented by

Wednesday 19 November - 9.30am - American Queen Steamboat Company The Memphis-based American Queen Steamboat Company (AQSC) is the owner and operator of the U.S.-flagged American Queen and the American Empress...

Selling RHINE Cruises Thursday 20 November - 9.30am

Presented by

Selling DANUBE River Cruises Thursday 27 November - 9.30am

Presented by

Selling MYANMAR River Cruises Thursday 5 December - 9.30am

Presented by

The Rhine flows from Switzerland to Amsterdam in Holland, passing towns and cities in France and Germany with centuries of history and culture. The top-selling cruise is a week sailing between Amsterdam and Basel in Switzerland, which passes through the 65km (40-mile) Rhine Gorge.

This magnificent river flows through eight countries, beginning in Germany and ending in the Black Sea in Romania. Most cruises follow the upper route between Passau and Budapest.

A beautiful and unspoiled Southeast Asian country that has only recently re-opened its borders after nearly a century of self-imposed isolation. Rich with timeless and exotic sights, Myanmar offers visitors a host of wondrous experiences to enjoy, including visits to former royal capitals, ancient monasteries, and majestic statues and shrines.

Wednesday 10 December - 9.30am - Travelcube

TravelCube is GTA’s dedicated booking site for retail travel agencies. Accessed online or via XML API, we connect retail and online travel agents to tens of thousands of accommodation options, tour guide and transfer services, unique experiences, excursions, attraction tickets and restaurants, as well as destination information and advice.

Simply head to cruiseexperts.org and head for the Members Area.

www.cruiseexperts.org

CLIA Training Page

Spend Time Networking...

By Peter Kollar, CLIA Australasia

CLIA is very proud of the events that they host in bringing the cruise community together – take the 2015 Selling Cruise Conference and the chance to visit 3 of the newest cruise ships in the world. However one feature of the event that will not be listed on the schedule though it undoubtedly will be one of the most important aspects of the event is the opportunity for networking.

To be successful, YOU MUST spend time networking…

Ask any Cruise Senior Executive, National Sales Manager or Retail Owner about how they succeed in work – an overwhelming majority will respond with one simple word… Networking.

When networking with others it’s about connecting at a deep level; and the way to do this is by listening to them, their business, and their strategy – all while shifting your mindset and think of networking as a place where you go to give, and not get.

As your web of network contacts grow you will find that you will have contacts in which you can utilize for new strategies, but most significantly, others approach you when they have a venture in mind.

Networking is building enduring, mutually beneficial relationships.

To read more on this, head to the Hub in the Members Area of cruiseexperts.org where this column can be read in full.

Photos on this page are from our recent Kick Start Your Cruise Sales events in Manchester and Belfast. Join us in Norwich at our upcoming event...

KICK START YOUR CRUISE SALES NORWICH

Thursday 20 November 17.30 18.00 19.30 - 20.00 21.00/21.30

Marriott Sprowston Manor Hotel & Country Club Wroxham Road, Norwich, NR7 8RP

Registration & Arrival Drinks Networking with sponsoring companies Fork Buffet Dinner Event Finishes

LAS PLAT FEW CES