Residents and staff gather at Providence Manor. Leadership gifts from Britton Smith and the Sisters of Providence of St. Vincent de Paul have given a major boost to the redevelopment of Providence Care’s long-term care home.
In This Issue: Message from Our President Page 2
KIDS SCORE BIG FOR TINIEST PATIENTS Page 2
INSIDE STORY: SAVING LIVES ONE TEST AT A TIME Page 3
GIFTS OF LIFE INSURANCE — A LEGACY YOU CAN AFFORD Page 4
GOING FROM SPECIAL TO SPECTACULAR IN LONG-TERM CARE If you ask John Carr how much has changed in the 30 years he’s worked at Providence Manor (Providence Care’s long-term care home), he’s likely to tell you what has stayed the same. “We do everything for the resident, because of the resident and we make it about the resident,” John says, quoting Sister Margaret Haughian (Administrator, 1971 – 1991) a visionary Kingstonian who was ahead of her time in pioneering a resident-centred approach to long-term care. At Providence Manor, this resident focus is deeply rooted in a culture of caring for seniors dating back to 1861. Continued on page 5.
Message from our President This past summer, as Paul O’Krafka, Interim Administrator at Providence Manor handed the reins to Kyle Cotton, he spoke of the Home’s forthcoming transition, “from special to spectacular.” Leadership gifts in support of long-term care, like the ones we’ve seen from Britton Smith ($5 million) and the Sisters of Providence of St. Vincent de Paul ($4.5 million), have given the community an exceptional vision worth striving for (see story pg. 1) and make spectacular possible.
, Denise Cumming, UHKF President and CEO
But small gifts also make exceptional progress a reality, too. Sometimes spectacular happens one cookie at a time (pg. 3) or one goal at a time (pg. 2). Who could have imagined, when it began nearly two decades ago, that the annual Smile Cookie Campaign could reach such incredible heights or that the Kids for Kids Hockey Tournament could score such big wins for pediatric care? During my career I have seen spectacular generosity be the catalyst for dramatic improvements in care more times than I can count. And when it happens, when care is at its best, I am always grateful for the generous community members and highly committed care professionals who, together, made the best care available to our region.
KIDS SCORE BIG FOR TINIEST PATIENTS For more than two decades families and children from across the region and beyond have been lacing up and hitting the ice for a weekend that truly puts the “fun” in fundraising. This year, the annual Kids for Kids Hockey Tournament (March 23 to 25) raised $25,000 in support of pediatric care at Kingston Health Sciences Centre (KHSC). Together with donations received from several years’ events, the proceeds were used to purchase a new portable, compact Vivid iq ultrasound machine for the Neonatal Intensive Care Unit (NICU) at KHSC’s Kingston General Hospital (KGH) site. This kid-powered investment in new equipment gives caregivers much-needed flexibility to work in tight spaces and capture highquality images right at an infant’s bedside.
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Mccoy passport to healthcare tour
Join us for a free McCoy Passport to Healthcare Tour at Kingston Health Sciences Centre and Providence Manor. Next one – September 11 or November 7 from 4:30 p.m. to 6:30 p.m. – call us to register 613-549-5452 ext. 5910.
Whether viewing vascular structures, tissues or other organ systems such as lung, brain and bladder, these images help doctors and nurses to make the most accurate diagnosis possible, providing the highest level of care for the region’s tiniest and most fragile patients. Since 1999 the annual tournament has raised more than $500,000 for pediatric programs, including new equipment and cutting-edge technology, at KHSC’s KGH site. To all the Kids for Kids players who may not realize they’ve scored the biggest goal imaginable, we say, “Thank you!” Thanks as well to the many others who support, volunteer at and coordinate this extraordinary annual tournament. This is a big win for our community and we couldn’t have done it without you!
Inside Story: SAVING LIVES ONE TEST AT A TIME
Feats of diagnostic excellence are all in a day’s work at KHSC’s KGH site labs.
From a blood sugar test, to cancer screening, to stateof-the-art enzyme analyses, the clinical laboratories at the Kingston General Hospital (KGH) site of Kingston Health Sciences Centre (KHSC) are a powerhouse of productivity: carrying out more than eight million diagnostic tests for patients in Kingston and across southeastern Ontario. These millions of tests—expected to increase by 40 per cent over the next decade—ride the hidden rails of the hospital’s pneumatic tubing system, one of many stops on Joyce deVette-McPhail’s periodic lab tours. “I remember the note that came through the tube, once,” says Joyce, KHSC’s Administrative Director, Clinical Laboratory Services, “It read: ‘You don’t know who I am, but I know who you are, and you saved my life.’” These feats of diagnostic excellence are invisible to patients while being totally material to their care—80 per cent of clinical decisions are based on test results. Due to the challenges of the space—currently spread out over six crowded, cluttered levels in the Douglas Wing—inefficient work-arounds have become the norm for lab staff. There is a plan underway to replace the aging labs with new facilities, as part of a major redevelopment project at KHSC’s KGH site.
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Continued on page 6.
FAMILIES HELPING FAMILIES … ONE SMILE COOKIE AT A TIME Visit any Kingston Tim Hortons location during the week of September 17 to get your Smile Cookie and support KHSC’s Neonatal Intensive Care Unit (NICU). Thanks to nearly two decades of enthusiastic community support for the annual Smile Cookie Campaign, Tim Hortons restaurants have donated over $600,000 to purchase lifesaving equipment for Kingston’s NICU.
Prepared with files from Colleen Lawrie, CPA, Wilkinson & Company LLP, a UHKF Board Member. For more information on planned giving with UHKF, contact Saskia Ages, Associate Director of Planned Giving at 613-544-4900 extension 51110 or Saskia.Ages@
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GIFTS OF LIFE INSURANCE: A LEGACY YOU CAN AFFORD Legacy gifts were once considered the domain of the wealthy. But today gifts of life insurance are quickly becoming a flexible and affordable way for donors of moderate means to leave an impact. To illustrate: A young couple in their 40s dreamed of establishing a named fund in honour of their children who received life-saving care at a Kingston hospital. With a local financial advisor, UHKF showed them how $75 per month, spread out over a defined number of years, could leverage
$5,400 of monthly installments into a $50,000 gift. Working with a professional . team to structure a policy that matched their budget, these proud parents were thrilled to realize that their dream of making a significant gift was achievable and affordable. Don’t forget: gifts of life insurance are not just for the wealthy. This is an accessible financial tool designed to meet you wherever you find yourself on the wealth spectrum.
Yes! I want to support redevelopment...
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GOING FROM SPECIAL TO SPECTACULAR IN LONG-TERM CARE As a porter at Providence Manor, this genuine heart for care is what drives John Carr’s interactions with residents every day and it’s what he remembers most when he thinks of his own mother’s stay in the home. “She was nervous and scared, at first,” he says, “but the staff helped her settle in. They treated her like she was family.” These days, John walks the halls of Providence Manor talking with residents and helping to transport them to and from their appointments and social activities. Providence Manor is a bustling place—and his sights are set on the future and how a revitalized home holds the potential to go from special to spectacular. He is excited about the University Hospitals Kingston Foundation’s (UHKF) recent announcement of leadership gifts by Britton Smith and the Sisters of Providence of St. Vincent de Paul toward the fundraising goal to support 5 | FALL 2018
the rebuild of Providence Manor by Providence Care. Early estimates indicate that the community will need to raise an additional $5 to 10 million to make the expanded new home—from 243 beds to 320, pending government approval—the kind of inviting environment found in the current facility. Providence Manor will be part of Providence Village, situated on the park-like, historical Heathfield site owned by the Sisters. The Village will be a community hub that brings together long-term care, residential hospice, community health and wellness services, and affordable housing. Like many staff in long-term care, John has watched the care needs of residents change over the past few decades. People are older and have more complex chronic health conditions. At Providence Manor, about 86 per cent of residents have some level of dementia or cognitive impairment. John’s hope for Providence Manor is that residents will have a modern, comfortable home
“ Andrea Thompson, a Spiritual Health Practitioner at Providence Care, with one of her patients. From long-term care to geriatric psychiatry to rehabilitation, the health of the whole person remains a core value of Providence Care.
that better meets their needs: fewer heating and cooling issues, larger rooms with wider doorways, better lifts and ease of access to green spaces. John is quick to remind people that the heart of Providence Manor is the people, not the building. The current site has no pathway to redevelopment. It faces insurmountable challenges including multiple layers of older architecture and a limiting downtown footprint. The redevelopment of Providence Manor is expected to take place over the next two to six years. No matter the timeline, John is excited about the future, unafraid of the changes ahead. One of his many axioms, yet another from Sister Margaret, is “[The residents] can’t change but you can.” It places the challenge of increasing caregiving needs on the shoulders of a caring community. A fitting call to action, perhaps, as the next chapter in the story of Providence Manor is set to be written.
We do everything for the resident, because of the resident and we make it about the resident.
John Carr, Porter, Providence Manor
report fall 2018
“ Currently spread across six crowded levels, work is underway to replace the aging labs at KHSC’s KGH site with new facilities.
The Inside Story: SAVING LIVES ONE TEST AT A TIME Continued from page 3. The new patient care tower, which will house the modern new laboratories, is estimated to cost more than $500 million. Donors like you will help UHKF invest in this facility, which will bring the labs together into a single, larger, more efficient space, enabling them to continue to deliver quality, accurate results, while also meeting the projected rate of increase in testing.
After going through it, you have way more respect for the people who work in the labs. There are so many little details and they see so many patients, so many tubes of blood every day, and they have to make sure that everything is perfectly accurate … they do an amazing job.
Mackenzie, Leukemia Survivor
During tours offered to donors, Joyce deVette-McPhail emphasizes how “minutes matter” in the labs: they impact turnaround time, workflow efficiency and timely results for rapid patient diagnoses and treatment. Similarly, on the giving side, every dollar matters: Thank you for your continued generous support!
WE WALK FOR PATIENT COMFORT AND CARE Join us, September 29, as WE WALK in support of patient comfort and care at Kingston Health Sciences Centre and Providence Care. For more information and to register, visit uhkf.ca.
uhkf.ca 55 Rideau Street, Suite 4 Kingston ON, K7K 2Z8 613.549.5452 uhkf.ca