Page 1

Student Affairs

STRATEGIC PLAN 2016-2020


Contents 2 Mission, Vision, Core Values 4 SWOT Analysis 5 Goal 1 Engage prospective students, parents, families, and the community in order to promote recruitment and enrollment at UHD. 7 Goal 2 Engage students through our programs and services in order to promote and strengthen holistic student development and success. 9 Goal 3 Build a welcoming, engaging, safe, caring, and inclusive community that creates a culture of UHD tradition, pride, and spirit. 11 Goal 4 Promote the professional development, competency, and capacity of Student Affairs Staff and University constituents. 12 Goal 5 Establish and sustain necessary resources to advance divisional priorities.


Letter From The Vice President for Student Affairs and Enrollment Management

Dear Colleagues: The Division of Student Affairs has a unique role in shaping the student experience at the University of Houston-Downtown. We are deeply committed to our relationship with students and their families from the moment they inquire about attending UHD until that momentous day when they cross the graduation stage with their UHD degree. Student success is not a mantra or a saying in Student Affairs; it embodies all that we stand for. That is why we are committed to providing students with a transformative learning experience that furthers their coursework while encouraging their personal growth and development in a KROLVWLFZD\,QRUGHUWRSURYLGHVWXGHQWVWKHEHVWHGXFDWLRQDOH[SHULHQFHSRVVLEOHDVSHFLÀFVHW of conditions must exist. Those conditions must include a caring and expert staff, a welcoming DQGLQFOXVLYHHQYLURQPHQWDQGDGHTXDWHUHVRXUFHVERWKKXPDQDQGÀVFDO7KLV strategic plan provides our road map to achieving our vision of becoming a premier division of student affairs that is dedicated to a process of continued improvement in all that we do. I hope you enjoy reading our comprehensive four-year plan and that it inspires you to join us in our exciting quest to educate and develop this nation’s future! In gator pride, Tomikia P. LeGrande, Ed.D. Vice President for Student Affairs and Enrollment Management

Strategic Plan — UHD Student Affairs

|

1


What We Plan to Accomplish MISSION The University of Houston-Downtown Student Affairs unit is dedicated to being a leader in developing a student-centered university, helping students realize their personal growth potential while achieving their educational and career goals. In our role as educators, UHD Student Affairs professionals provide a broad range of educational opportunities and teachable moments.

VISION The University of Houston-Downtown Division of Student Affairs will be a premier student affairs unit who’s caring, expert, and innovative professionals, in partnership with the university community, create a welcoming, inclusive environment where students engage, learn, succeed, and positively impact their communities and the global society.

CORE VALUES Student Centered: Student Affairs is committed to focusing on the aspirations and needs of students in providing responsive processes, services, programming, and experiences. Our commitment gives students an active role in shaping the university to instill a sense of legitimate participation in their educational experience. Collaborative Spirit: Student Affairs builds productive relationships with UHD departments, faculty, students, and alumni to address the needs of UHD, the University of Houston System, and the greater Houston area. Boldness: Student Affairs embraces a courageous and creative edge grounded in a willingness to try new, innovative, and informed approaches dedicated to student development and success. Trust: Student Affairs facilitates all relationships by delivering consistency and follow-through in DFWLRQVZRUGVDQGGHFLVLRQVUHVXOWLQJLQFRQVWLWXHQWFRQĂ€GHQFH Expertise: Student Affairs provides subject matter experts who help to interpret institutional and external requirements and policies. These experts share knowledge with the campus community, advocate for our students, protect the integrity of the institution, and proactively identify challenges that may affect students, staff, or faculty. Institutional Pride: Student Affairs fosters a culture of positive experiences at our institution WKDWGHYHORSVDVHQVHRI JUHDWVDWLVIDFWLRQVHOIZRUWKFRPPXQLW\DQGVWURQJDIĂ€QLW\IRUWKH university and the UHD family.

2

| UHD Student Affairs — Strategic Plan


Strategic Plan — UHD Student Affairs

|

3


SWOT Analysis Strengths Student Affairs Professionals Work Together

Weaknesses

Opportunities

Lack of Documentation

Staff Experience

,QVXIÀFLHQW6WDII 5HVRXUFHV

Lack of Backup

Commitment to Access

Solve Problems

Lack of Organizational Depth

6WXGHQW$IIDLUV,QÁXHQFH On Campus

Employee Training and Development

Flexibility

Lack of Cross-training

Listen

Lack of Assessment

Faculty, Students, Administration

Generous

Lack of Fiscal Resources

Policy

Retention (Student & Staff)

Accessible

Reactive instead of Proactive

Collaboration

Wasted Resources (Money and Human)

Knowledge

,QHIÀFLHQF\LQ7HFKQRORJ\

Community

Know Limitations

Lack of Use of Technology

Resourceful

Salary Level

Develop Inventory of Co-curricular Programs

Experience

Lack of Employee Recognition

Open Communication

Peer Mentorship

Facilities/Student Union/ Lack of Space for Students Technology

Competition with Other Institutions Financial Resources

Grant Opportunities

,QVXIÀFLHQW6WXGHQW Resources

Patching but Not Solving

Social Media/Website

Graduation Rates

Creative

Recruitment/Employee Retention

Civic/Community Engagement

Dedicated

Onboarding

Responsive

Lack of Communication

Collaboration & Marketing in Events and Programs

Willingness/Adaptable

Over Program/Under Program

Well-rounded Diversity

Space Brand External Awareness

Understanding Students Wants and Needs in Programming Orgsync & Technology

Distance & Online UHD History Frames Education Engagement Community Perceptions of (equity) $FDGHPLF4XDOLW\DQG3URÀOH of UHD Students Student Services Needs/ Segment Services to Meet Program Attendance Needs

4

Threats

| UHD Student Affairs — Strategic Plan

Articulation of QEP


GOAL

1

Engage prospective students, parents, families, and the community in order to promote recruitment and enrollment at UHD.

Statement of the Issue:(QUROOPHQWJRDOVRI E\QHFHVVLWDWHDFRRUGLQDWHGHQUROOPHQWSODQWR DWWUDFWQHZPDUNHWVLPSURYHHQUROOPHQW\LHOGVDQGQHZVWXGHQWSURÀOHVLQDGGLWLRQWRLPSURYLQJUHWHQWLRQ and graduation rates. Metrics: Achieve enrollment increases as described in SEM plan. Objective: Refer to Strategic Enrollment Management Plan.

Strategic Plan — UHD Student Affairs

|

5


6

| UHD Student Affairs — Strategic Plan


GOAL Engage students through our programs and services in order to promote and strengthen holistic student development and success.

2

Statement of the Issue: The Student Affairs Leadership Team noted a desire to increase interactions and RSSRUWXQLWLHVWRLQWHUYHQHZLWKVWXGHQWVDWFULWLFDOSRLQWVWRLQà XHQFHWKHLUUHWHQWLRQSHUVLVWHQFHDQGGHYHORSPHQW Student Affairs programs do not have assessment data that indicates that current programs have a positive effect on academic performance or persistence. Metrics: • • • • •

$SSURSULDWHRIĂ€FHYLVLWV HJVHUYLFHVXWLOL]HG DQGFRQWDFWPHWULFDVGHĂ€QHGE\DSSURYHGVHUYLFH levels Increase in annual event participation and satisfaction rates ,QFUHDVHLQVWXGHQWVDWLVIDFWLRQUDWHVRI WKHRIĂ€FH Achievement of programmatic learning outcomes Long-term metrics: Longitudinal study on retention, graduation and grades for student participants

Objective: Strengthen and expand existing successful programs and services in Student Affairs and develop new ideas, concepts, and programs that have the best potential and/or results for promoting student success. Action Items: • ,PSURYHÀUVW\HDUVWXGHQWV¡XWLOL]DWLRQRI FDPSXVVXSSRUWVHUYLFHVDQGSURYLGHSURJUDPV that offer common experiences to help students to identify themselves as a part of the UHD community. •

'HYHORSDYLVLRQDQGSODQIRUSURPRWLQJVWXGHQWGHYHORSPHQWWKURXJKWKHĂ€UVW\HDUH[SHULHQFHV offered at UHD in partnership with University College (e.g. First-Year Experience, orientation, convocation)

•

Collaborate with Academic Affairs and other campus entities to provide a strong First-Year Seminar program that connects new students to all campus support services.

•

Assess existing programs to determine their contributions to student success. • • •

,PSURYHHIĂ€FLHQFLHVWKURXJKWKHXWLOL]DWLRQRI SURJUDPUHYLHZUHFRPPHQGDWLRQVLQVKRUW and long-term planning. Eliminate unsuccessful programs. Identify ways to demonstrate how current and new programs add value to the student experience.

•

Develop/expand the capacity of student communities to positively impact retention and graduation (e.g. Greek Organizations, Student Club Sports, Veteran Student Associations, Disability Student Associations, Campus Ambassadors, etc.).

•

Develop a campus committee dedicated to enhancing the student experience by meeting on a PRQWKO\EDVLVWRHQKDQFHWKHFRRUGLQDWLRQRI VHUYLFHVDQGFROOHFWLYHO\LGHQWLI\QHHGVRI VSHFLÀF student populations. •

The committee will also develop opportunities to celebrate student successes. Strategic Plan — UHD Student Affairs

|

7


Objective: Educate and empower students to make choices that enhance their seven dimensions of wellness: physical, emotional, intellectual, social, environmental, spiritual, and professional/career. Action Items: • Evaluate current programming and services to assess their contribution to the seven dimensions of wellness. •

Develop deliberate, intentional, and measurable programming and services focused on fostering student wellness.

Objective: Develop programs that integrate curricular and co-curricular components to support student GHYHORSPHQWRI st century skills. Action Items: • Increase programming partnerships across Student Affairs to develop an annual calendar of programs/activities that promote collaboration, maximize resources, and connect to the learning outcomes in the common core curriculum. •

Increase programming partnerships with faculty to develop an annual inventory of programs/ activities that facilitate experiential learning.

Objective: Empower students to grow personally in their self-identity, purpose, and leadership. Action Items: • Evaluate current programming and services to assess their contribution to the development of student identity, purpose, and leadership. •

Develop and implement initiatives for students to increase self-esteem, strengthen self-identity, and embrace individuality within the context of social responsibility.

Develop and implement initiatives for students to explore their purpose in college and in life.

Develop and implement initiatives for students to discover and enhance their leadership ability and skills.

Objective: (VWDEOLVKDQDVVHVVPHQWEDVHGFXOWXUHZLWKLQ6WXGHQW$IIDLUVWRPD[LPL]HHIÀFLHQF\DQG effectiveness while fostering a campus community which understands and utilizes integrated student learning outcomes. Action Items: • Create learning opportunities to develop Student Affairs professionals’ expertise in planning, assessment, and continuous improvement.

8

Implement annual program assessment model.

Develop and implement a campus-wide Student Affairs showcase to highlight programming achievements and future plans.

Request staff support for management of Student Affairs assessment.

| UHD Student Affairs — Strategic Plan


GOAL

3

Build a welcoming, engaging, safe, caring and inclusive community that creates a culture of UHD tradition, pride and spirit.

Statement of the Issue: The Student Affairs Leadership Team noted observations that although institutional pride DSSHDUVWRKDYHLPSURYHGVLQFHWKH8+'VWUDWHJLFSODQLPSOHPHQWDWLRQEHJDQLQWKHUHLVVWLOOPXFK ZRUNWREHGRQHLQFUHDWLQJDVHQVHRI 8+'WUDGLWLRQVSLULWSULGHDQGVHQVHRI EHORQJLQJ8+'SULGHLVGHÀQHG as an emotional bond that is formed between the student and the institution. Metrics: •

Campus climate survey • 6WXGHQWVDWLVIDFWLRQUDWHVIRUVWXGHQWDIIDLUVRIÀFHV

•

Student self-assessment data of their level of school spirit

•

Student self-assessment data of their level of institutional pride

•

Student self-assessment data of their probability that they would recommend UHD to a friend or family member

•

Student self-assessment data of the percentage of students who had family members attend UHD prior to them

•

'HFUHDVHLQWKHSHUFHQWDJHRI )7,&VWKDWH[LW8+'LQÀUVWDQGVHFRQG\HDUGXHWRWUDQVIHUULQJWR another four-year institution

•

Increases in student organization involvement

•

Student self-assessment data of their plans to return to UHD for special events after graduation

•

The degree to which graduates are remaining engaged with the university after graduation (i.e., SHUFHQWUHWXUQLQJIRUDJUDGXDWHGHJUHHSHUFHQWPDNLQJÀQDQFLDOFRQWULEXWLRQVSHUFHQWSDUWLFLSDWLQJ in and supporting Student Affairs events, etc.)

Objective: Create a plan to coordinate existing efforts and develop new ideas to promote University tradition, spirit, and pride. Action Items: •

Create a committee to oversee the development and implementation of traditions and spirit initiatives. •

•

Develop mechanisms to share traditions and spirit initiatives with internal and external constituents.

Increase Student Affairs branding in social media.

Strategic Plan — UHD Student Affairs

|

9


Objective: Create programs, policies, and practices that are student-centered Action Items: •

Include students as major stakeholders in the assessing and planning of programs.

Provide training opportunities and legitimate participation for Student Affairs professionals regarding the role of Student Affairs in the educational process. (Student development theory)

Create feedback loops for students and staff.

Create opportunities to encourage new ideas from students and staff to improve the student experience.

Objective: Create an environment to increase understanding and appreciation of the contribution of all people, communities, cultures, and ideas within the remarkably diverse UHD student body Action Items:

10

Offer professional development opportunities to increase cultural competence among students, faculty, and staff.

Increase programming partnerships across the University to produce an annual calendar of programs/activities that demonstrate UHD’s inclusivity.

| UHD Student Affairs — Strategic Plan


GOAL

4

Promote the professional development, competency, and capacity of Student Affairs staff and University constituents.

Statement of the Issue: The Student Affairs Leadership Team noted that Student Affairs staff are passionate about serving students. However, additional student affairs professional development is needed. Employment 6HUYLFHVDQG2SHUDWLRQVRIIHUVHPSOR\HHGHYHORSPHQWSURJUDPVEXWWKH\GRQRWFRYHUWKHFRQWHQWVSHFLÀFRU student development theory approaches relevant to Student Affairs. Metrics: •

Annual report of the following professional development and training by department;

•

Annual Report of number and type of compliance initiatives, number and type of opportunities for improvement, and detailed corrective actions for the following: Title IX, Suicide Prevention, Mental +HDOWK'LVDELOLW\  7LWOH,9)DPLO\(GXFDWLRQ5LJKWVDQG3ULYDF\$FW )(53$ 'UXJDQG Alcohol Abuse Prevention, and The Higher Education Act

Objective: Facilitate compliance, awareness, and education of legislation and federal laws that impact Student Affairs areas. Action Items: •

Develop and implement initiatives for the training, education, and compliance of the following: • Title IX • Suicide Prevention • Mental Health • 'LVDELOLW\   • Title IV • The Higher Education Act

Objective: Develop a division-wide professional development program for staff based on a crossfunctional competencies model. Action Items: •

Student Affairs directors will identify core competencies for all Student Affairs staff.

•

Establish a Professional Development Committee to: •

Identify a cross-functional competency model to be used.

•

Develop an annual calendar of professional development activities for Student Affairs professionals

Strategic Plan — UHD Student Affairs

|

11


GOAL

5

Establish and sustain necessary resources to advance divisional priorities.

Statement of the Issue:7KH6WXGHQW$IIDLUV/HDGHUVKLS7HDPQRWHGWKDWWKHSODQLGHQWLÀHVDJJUHVVLYHJRDOV WKDWZLOOUHTXLUHDFRPPLWPHQWRI UHVRXUFHVÀVFDOKXPDQDQGVSDFH,QDGGLWLRQWRWKHFXUUHQWVWDIIWRVWXGHQW UDWLRLQVRPH6WXGHQW$IIDLUVXQLWVWKHOHDGHUVKLSWHDPKDVLGHQWLÀHGFKDOOHQJHVZLWKHQWU\OHYHODQGPLGOHYHO Student Affairs professionals’ attrition rates. Metrics: •

Annual increase in employee retention rates

•

Evaluate the staff-to-student ratio

•

$QQXDOLQFUHDVHLQVWDIIVDWLVĂ€HGZLWKWKHLUZRUNH[SHULHQFHVDVUHĂ HFWHGLQWKHVWDIIFOLPDWHVXUYH\ (segmented for Student Affairs);

•

Funded annual budget requests analysis

•

Annual increase in operation budget for student affairs unit(s)

•

Annual increase in grant submissions in the following categories: (local grants, state grants, foundation support, and federal grants)

•

Annual increase in grant funds awarded in the following categories: (local grants, state grants, foundation support, and federal grants)

Objective: Decrease entry level and mid-level student affairs professionals’ attrition rates. Action Items: •

12

Develop a talent acquisition and development plan for the Student Affairs unit. •

Design the curriculum and model for SA on-boarding and mentoring.

•

Design the curriculum and model for mid-level management leadership development.

•

Design the curriculum and model for leadership development for senior level staff.

•

Work with Employment Services and Operations to establish career ladders for employees.

•

Develop meaningful employee development plans for all SA staff with appropriate feedback intervals.

| UHD Student Affairs — Strategic Plan


Objective: Employ a diverse Student Affairs workforce at the entry, mid, and senior levels of Student Affairs. Action Items: •

Actively present and promote UHD and career opportunities at conferences, electronic platforms and other venues that highlight a commitment to diversity and expertise in the profession.

Objective: Actively participate in the University planning and budgeting process. Action Items: •

Improve the use of assessment data to support budget requests.

(QJDJHLQGHSDUWPHQWVWDIÀQJDQDO\VLVDVDSDUWRI SURJUDPUHYLHZV

'HYHORSÀYH\HDUGHSDUWPHQWVWDIÀQJSODQV

Objective: Diversify funding ources to Student Affairs. Action Items: •

Offer professional development opportunities in grant and proposal development and writing,

Identify and compete for grant opportunities.

([SORUHDQGGHYHORSDORQJWHUPIXQGLQJVRXUFHGLYHUVLW\SODQ


UHD Student Affairs One Main Street, Suite S380 Houston, TX 77002 713-221-8100 www.uhd.edu/studentaffairs

UHD Student Affairs Strategic Plan  

The Division of Student Affairs has a unique role in shaping the student experience at the University of Houston-Downtown. We are deeply com...

Read more
Read more
Similar to
Popular now
Just for you