Why is Aavaz FreePBX is most used PBX SOFTWARE?

Why is Aavaz FreePBX is most used PBX SOFTWARE?

Aavaz FreePBX The communication system is one of the first things to be updated as a company grows and adds employees, customers. When you employ more staff, they usually require a phone at their desk as well as a means of internal and external communication.

Many businesses use a PBX phone system which is a multi-line system with extensions for inter-office communication. To communicate with clients or others outside your company, each internal extension has a set number of outgoing phone lines.

Key Advantages of a FreePBX System : ● You can use multiple phone lines for both internal and external use. ● Share outgoing lines for internal phone extensions. ● Use a VoIP system for free PBX phone-to-phone communication within the organization.

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Add-On features include Call recording and voicemail.

Calls are automatically routed to the appropriate agent.

Video and audio conferencing capabilities VoIP phone system App, softphone app, allows you to transfer or answer phone calls from your mobile device. ● With free PBX solutions, businesses have various options for a corporate communication system while saving significantly on telecommunication.

FreePBX

FreePBX Several companies offer open-source GUI (graphical user interface) software that has been customized to run the PBX communication system. To connect to the system, however, you'll need computer and phone hardware.

You might also want to work with an IT firm that simplifies things for you by offering pre-programmed configurations or customizable setup. Call Center Builder and Customer Relationship Management, for example, are modules in FreePBX. Since you can almost always choose between lower-cost hardware models and use PBX systems that allow for smartphone connectivity, this is still a reduced option for businesses.

Key Benefits of Aavaz FreePBX

● Increased Customer Satisfaction with Less Customer Effort

Increased customer satisfaction Aavaz PBX is a cloud-based business phone system that uses an IP PBX. IVR, auto-attendant, and other receptionist features are included, enabling all incoming calls to be handled by a single phone number.

Instead of dialing multiple department numbers, customers can call a specific number on the menu to reach out to your customer service team for help with a variety of issues.

Customer effort is decreased, while customer satisfaction rises.

● Automated Receptionist

Automated receptionist A company has to save revenue when possible. Using Aavaz's automation features, you can save time & expense during the recruiting process.

For example, virtual receptionists greet callers before instructing them to select a service from a menu. Callers are then routed to the appropriate representative, assisting in the resolution of customer issues more quickly and effectively. Since the automation feature performs all of the tasks that a human receptionist does, you won't have to pay for employing, or other expenses associated with recruitment.

● Find me, Follow me

Find Me, Follow Me Aavaz Call Center Solutions' Find Me, Follow Me feature is a flexible call routing feature that redirects calls to another person after a certain number of rings. If you are unable to answer a call, you can use the call routing feature to hand over it to someone else. As alls will always be answered.

The Find Me, Follow Me feature plays relevant messages while callers wait for their calls to be answered. These options ensure that no calls go unanswered, and if they do, your team can contact the callers the next business day based on their prioritization.

● Advanced Reporting Tool

Advanced reporting tool The metrics in the reporting tool assist you in optimizing your phone allocation for the best return on investment and making adjustments to reduce unnecessary costs.

Call logs can be viewed in real-time in accurate visualizations with the Aavaz PBX system. You can see which divisions receive the most calls, do the most work on the phone, rarely receive calls, and which extensions have call queues waiting to be answered using the Aavaz reporting tool.

Why Aavaz FreePBX?

Aavaz FreePBX Aavaz FreePBX is one of the leading open-source VoIP phone systems. Aavaz FreePBX platform has a plethora of features that cater to businesses of all sizes used all over the world.

The main benefit of using Aavaz FreePBX is its customizable feature-rich set, expanding and being updated. Using this open-source system, you can turn any computer into a complete communications server. Voicemail, IVR, rule-based call routing, automatic call distribution, and conference calling are all standard PBX features.

Conclusion One of the key benefits of implementing an Aavaz FreePBX phone system for your company is that it can be an extra employee when necessary. Over time, these systems have been improved to give them a more customized feel. When customers call, they can be greeted warmly and efficiently routed to the appropriate department.

Aavaz FreePBX system can save businesses a lot of money while improving internal and external communications. You can easily add configurations to allow video conferencing, call recording for customer quality, and more with the right system.

Contact Aavaz today and find out how you can take advantage of the FreePBX system by Aavaz!