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Service Growth Balance Creativity Achievement Career Manual 2018/2019




Business Analytics

Fire Protection Engineering

Data has changed the way businesses make decisions. More than ever organizations need data-savvy leaders with strategies and approaches informed by data. Our MS in Business Analytics is an accelerated, interdisciplinary and industry-relevant program that holistically develops both the analytical mindset and technical skills needed for success in today’s competitive marketplace.

Cal Poly offers a Master of Science degree and two Graduate Certificate Programs in Fire Protection Engineering (FPE). Offered both online and on campus, this program will prepare students to become licensed professionals in Fire Protection Engineering. Fire protection engineers work with architects and other engineers, state and local building officials and local fire departments to build and maintain fire safe communities.

City and Regional Planning 50+ PROGRAMS




Public Policy

The Master of City & Regional Planning degree (MCRP) is an applied, comprehensive, and professionally-based program. It is open to students with high standards of academic achievement who wish to pursue careers in city and regional planning. It is structured to prepare graduates to function in a general context of city planning. The core courses cover planning theory, methods, law, and formulation and implementation of plans and policies. The Master of Public Policy degree program (MPP) is open to students who wish to pursue analytic careers in government, non-profit agencies or in businesses subject to government regulations. The MPP program is structured to prepare graduates to work as analysts and as program managers.

Psychology The Master of Science in Psychology fulfills, through comprehensive and broad study of the field of Psychology, the educational requirements for the state of California’s Marriage and Family Therapist (MFT) license. The program’s mission is to provide the State of California with highly competent master-level clinicians trained to counsel individuals, couples, families, and groups in a multicultural society.

UCSB Career Manual 2018/2019


Our Mission

To educate and empower all students and recent graduates to prepare for and pursue success.

Our Vision

To inspire students to explore and gain knowledge of their occupational goals, to attain competencies and relevant experiences, to develop professional relationships, and to apply their education and unique attributes to address the needs and challenges of the world through their work.

Putting Scholarship, Leadership, and Citizenship to Work Career Services is located across from Storke Tower and adjacent to HSSB UCSB Career Services, Bldg. 599 University of California, Santa Barbara Santa Barbara, California 93106-7140 Monday–Friday; 8:30am–4:30pm Break and holiday hours vary 805-893-4412

This Career Manual is dedicated to Molly Steen For more than 19 years, Molly supported the career development needs of UCSB undergraduate and graduate students and provided leadership and vision to Career Services. She served the campus in a number of different capacities. As a career counselor, Molly empowered students to pursue success in all their endeavors, always making them feel heard and valued. As Coordinator of our Practicum Program, Molly provided guidance and training to future career counselors. In all of her roles, Molly always lead with her heart first. Molly is the epitome of a team player and approached her work every day with a positive, can-do attitude. She is beloved by everyone who's had the distinct pleasure of working with her. Molly is savvy, resourceful, kind, compassionate, witty, and genuinely cares about serving student needs. She retired in June 2018 after a stellar career at UCSB and will be leaving a big void at Career Services. We’ll miss you dearly Molly!

Editorial Staff

Erin Ryan


Lilly Erickson

Marketing Intern

Contributing Writers Amanda Asquith Monica Ballón-Kalinowski Leticia Cardenas Lori Cooper John Coate Kathy Dunson Lilly Erickson Maddie Foster Ignacio Gallardo

Micael Kemp Lily Maestas Brittany Manzer Bridget Mastopietro Emmie Matsuno Caroline Mecartea Derek Musashe Dave Palmer Michael Rogers

Erin Ryan Robert Sams Maya Salmon Teresa Stankis Molly Steen Jo Ann Villanueva-Salvador Emily White

Cover background taken by Matt Perko Additional staff photographs, photographic illustrations, and design by Palmer and Erin Ryan The University of California in compliance with Title VI of the Civil Rights Act of 1964, Title IX of the Education Amendments of 1972, Section 504 of the Rehabilitation Act of 1973 and the Age Discrimination Act of 1975, does not discriminate on the basis of race, color, national origin, sex, handicap, or age in any of its policies, procedures, or practices; nor does the University discriminate on the basis of sexual orientation. This nondiscrimination policy covers admission and access to, and treatment and employment in, University programs and activities, including but not limited to, academic admissions, financial aid, educational services, and student employment. Inquiries regarding the University’s equal opportunity policies may be directed to Raymond Huerta, Affirmative Action Officer, 805-893-3089. A UCSB Career Services publication, 2018–2019 All Rights Reserved. No part of this publication may be reproduced without written permission of the publisher.

Introduction 4 Career Exploration 6 7 8 10 10 12 14

Getting Started Worksheet

Choosing and Using Your Major Career Assessments Career Resources Informational Interviews Informational Interview Questions

Get Experience 16

17 Benefits of Experience 17 Types of Experience 18 Internship Application Process 19 Internship Toolkit 20 Programs with Internships and Professional Preparation 21 Maximizing Your Study/Travel Abroad Experience 21 GoinGlobal 22 International Opportunities 22 Opportunities at Career 23 Post-BA Internship and Volunteer Resources

Job Search Strategies 24

25 Job Search Methods 26 Employer Research 26 Employment Agencies 27 Career Fair Success 28 Transferable Skills 30 Networking 31 Online Search 32 Handshake 32 Identity Management 34 On-Campus Interviews 35 Don't Get Scammed 36 Build Your Personal Brand 38 On the Web 40 Your LinkedIn Profile

Table of Contents

Job Search Tools 41

42 43 45 46 48 71 72 74 75 76 81 82 84 86 87 89 90 92 93

Resume Writing Action Verbs/Skill Sets Resume Outline Tailoring Your Documents Resume Samples Curriculum Vitae Undergraduate CV Sample Cover Letters Made Easy Cover Letter Outline Cover Letter Samples Following Up After Applying Reference Page Sample Interviewing for the Job Behavior-Based Interview Interview Questions and Answers Closing the Interview Interview Dress Negotiating the Offer Handling Job and Internship Offers

Graduate and Professional Schools 94 95 95 96 97 98 99 100 101 102 102

Is Graduate School For Me? Types of Graduate and Professional Schools Graduate School Timeline Building Qualifications How Do I Pick a Grad School? Graduate School Exams Grad School Application Process 3 Ps of Grad School Interviews Choosing Among Offers Why a Gaucho?

Helping Every Gaucho 103 Life After Graduation 110



Career Services Staff L e ade rship

Coun seling Amanda Asquith


Career Counselor Student Experience Coordinator

Emily White

Monica Ballรณn-Kalinowski

John Coate

Maddie Foster

STEM Career Counselor

Career Employment Specialist

Desirea Lewis

Carol Huang

Cristal Garcia

Derek Musashe

Erin Ryan Marketing Coordinator

Ignacio Gallardo

Associate Director

Assistant Director

Business Officer

Career Counselor

Career Counselor

STEM Career Counselor

Maya Salmon

Career Counselor CRR Coordinator

Lana Smith-Hale

Corina Aguiar

Administrative Assistant

Leticia Cardenas

Employment Services Specialist

Kathy Dunson

Events Assistant

Robert Sams

Technology Coordinator

Diana Seder

Career Counselor

Employer Outreach Manager

Molly Steen

Teresa Stankis

Career Counselor

Jo Ann Villanueva-Salvador Career Counselor

Eric Wilder

Career Counselor


Adm in istration

Administrative Assistant

Kianna Tarango

Events Coordinator

About Us Career Counseling Our career counselors provide the full range of career development services through appointments and drop-in advising.

Career Assessment Career assessments, such as the Myers Briggs, Strong Interest Inventory, and Clifton Strengths are available for students seeking to identify their career interests, personalities, and strengths to help with career decision-making.

Workshops and Info Sessions We put on over 20 workshops per quarter and 20–30 information sessions on different companies, graduate and professional schools, and gap year experiences.

Get Experience We serve as a clearinghouse for information on local, state, national and international internships and provide access to many opportunities through Handshake, our online job listing service.

Online Resources Our website, is one of the best college websites in the country. We also have a computer lab accessible to students with software that assists with career and graduate school decisions.

Job Search We connect students to employment through campus interviews, quarterly career fairs, and Handshake, our online job listing service.

Graduate School Application Help We assist with graduate and professional school selection and applications, including statement of purpose critiques.

Principles of Services We value each individual as unique and part of a diverse and inclusive community. We provide undergraduates, graduate students, and recent graduates with caring, customized service, individualized to meet the changing needs of students and the job market. We participate in a wide range of partnerships with employers, campus and local communities, and academic and administrative departments to enhance the development of students. We employ the best tools – both in person and online – to maximize the accessibility and effectiveness of our services. We maintain a collection of carefully selected resources both in our Career Resource Room (CRR) and online.


What We Do

2018/2019 Career Services Partners DIAMOND CIRCLE Continental US Marine Corps Yardi

PLATINUM LEVEL Appfolio City Year Enterprise Foresters Financial Northrop Grumman PayJunction PlanMember Procore

GOLD LEVEL National Geospatial-Intelligence Agency Teach for America

Contact Information UCSB Career Services, Bldg. 599 University of California, Santa Barbara Santa Barbara, California 93106-7140 Monday through Friday; 8:30am–4:30pm 805-893-4412 | Drop-in Hours: Monday through Friday; 11am–4pm


Career Exploration

Career Exploration Career exploration helps you determine what career options might be the best fit for you. We begin career exploration by engaging in an exploration process of self and occupations. Gain a better understanding of yourself by enrolling in career planning courses or taking career assessments. Access our vast library of occupational resources by spending time at the Career Resource Room. Use the “Getting Started Worksheet� to launch your career exploration process.

Getting Started Worksheet Choosing and Using Your Major Career Assessments Career Resources Informational Interviews


Informational Interview Questions

1 2 3 4

Getting Started Worksheet Find out more about yourself and what you want in a job.

Take the Strong Interest Inventory Take the Myers-Briggs Type Indicator Take Clifton Strengths for Students Take Focus 2 Read the Career Manual Use assessment exercises in career books Sign up for Handshake at

Occupational Exploration

Investigate possible occupations and compare them to the results of your self exploration.

Review books in the career library Conduct informational interviews Attend lectures by guest speakers Talk to your professors, friends, and family Explore career information at Read books and journals in your field Attend our LinkedIn workshops

Career Exploration

Self Exploration

Career Focus

Explore your choices, determine the fields that are the best fit for you and the world of work, and acquire resume-enhancing experience.

Get internship experience and/or do volunteer work Get part-time/seasonal/full-time work Go on company visits Study abroad Research graduate programs, if necessary for your interests Use Handshake to find internships, part-time or seasonal employment

Job Search

Make a successful transition from school to work.

Attend our career fairs and Job & Internship Search workshops Get job interviews through OCI (On-Campus Interviews) Write a resume & cover letter and get them critiqued during drop-in Find full-time job listings using Handshake Apply for post-BA internships Create a budget to identify the minimum amount of money with which you can get by Research and visit possible employers Network with friends, family, professors, current/past employers, etc.


Career Exploration

Choosing and Using MYTHS ABOUT MAJORS Your Major Choosing Your Major

A common question asked is, “How do I choose a major?” The best major meets two requirements:

1. Choose what you are good at 2. Choose what you are interested in

Try to determine where your interests lie and identify majors that match those interests. For more specific recommendations, come to the Career Resource Room to obtain the GPS Career & Major Exploration handout. Additionally, check out Career's "Choosing a Major" page, which includes a comprehensive list of UCSB majors, resources, and career options.

Declaring Your Major Talk to either an undergraduate advisor in the department or with an academic advisor in the College of Letters and Science or College of Engineering for declaring a specific major.

1. My major will determine my career. FALSE. More than ½ of all college graduates pursue careers that are not directly related to their major.

2. Most college students choose their majors based on how much money they can make. FALSE. According to the National Association of Colleges and Employers’ Graduating Student & Alumni Survey, 67% of students chose their major because they liked the kind of work it will allow them to do. Only 6% chose their major based upon how much money they would make.

3. Double majors do not necessarily make you more marketable. TRUE. Unless passionate about two subject areas, seeking a minor in writing or another language may be a more effective method to complement your educational and career goals.

4. The earlier you choose a major


the better.

Not everyone comes into college knowing what they want to do in life. College is hard, but it is also a time in your life when you grow and find yourself. Think about things you are interested in, look for new opportunities (classes or not), try it out, and maybe with luck, you’ll find your inspiration to succeed on your first try. Being passionate and inspired by what you are doing or studying is the first step in your path to success. Rafael Aguilar

FALSE. More than ½ of UCSB students change majors at least twice before they graduate. However, one strong recommendation is if you are considering a major in science, you need to declare this from the start of your program, since a lot of courses are offered in a particular sequence. Otherwise, not knowing this from the beginning may result in delaying your graduation date beyond four years.


DIVERSITY AS STRENGTH The cultural landscape of the workforce is becoming more diversified as people identify with a multitude of cultural identities, such as their ethnic and linguistic backgrounds and sexual orientation. In addition, traditional identities, such as gender, are being transformed and given new meaning in the world of work. At Career Services we view diversity as a strength, as it offers multiple perspectives and novel solutions towards addressing issues within the workforce.


See our Helping Every Gaucho section on pg. 103 for more information.

Double Majors

Minors Besides double majoring, pursuing a minor is another possible route to consider. However, it is important to keep in mind UCSB’s 200 unit limit rule. If you truly find that you have a keen interest in a secondary subject area, select a minor that is slightly different from your major. But remember: earning a minor does not equate to making you more marketable in the eyes of a future employer.

Certificates There are a number of professional certificates you can receive while at UCSB. Some are offered through UCSB, UCSB Extension, and the Exercise and Sports Studies Department. Come into the CRR to learn more!

Using Your Major There is a major misconception that choosing a major equates to choosing your career. More than ½ of college graduates pursue careers that are not directly related to their major. Your major gives you expertise in an academic discipline but does not necessarily prepare you for a particular career path. On the other hand, there are a few majors, such as Engineering or Accounting, that should prepare you for a career since they provide specialized training and knowledge for these professions. However, in most cases, especially for those with a liberal arts degree, it is important to learn how to assess your strengths and market yourself effectively in the job market.

COLLEGE OF LETTERS & SCIENCE MINORS American Indian and Indigenous Studies Anthropology Art Asian American Studies Astronomy and Planetary Science Black Studies  Chemistry  Chinese  Classics Comparative Literature Earth Science English Feminist Studies French German Studies History History of Art and Architecture Iranian Studies Italian Studies Japanese Jewish Studies Labor Studies Language and Speech Technologies Latin American and Iberian Studies Lesbian, Gay, Bisexual, Transgender, and Queer Studies Linguistics Mathematics Mathematics for High School Teaching Museum Studies Music Philosophy Physics Portuguese Professional Writing (check online for track options) Religious Studies Russian Sociocultural Linguistics Spanish Spatial Studies Speech-Language Sciences and Disorders Statistical Science Teaching English to Speakers of Other Languages Theater Theater - Production and Design Translation Studies Women, Culture, and Development 

Career Exploration

Double majoring is a good idea if you love two subjects and can’t choose between them. However, it’s not a good idea if your motive is to impress. For the most part, neither employers nor graduate programs are particularly awed by double majors. The exception is if one major is in arts, humanities, or social sciences and the other is in math, hard science, or engineering. If you can demonstrate both quantitative and qualitative skills, you’ll be in high demand.

Check our website for info on each!


Career holds Exploring Careers & Majors workshops each quarter, see our online calendar for when they are taking place! Want more guidance? Make a counseling appointment: 805-893-4412.

GERVITZ SCHOOL OF EDUCATION MINORS Applied Psychology Education Studies Science and Mathematics Education


Career Exploration

Career Assessments Most people have three to five careers in their lifetime. We recommend that you engage in self-assessment periodically throughout your professional development rather than viewing it as a one-time event. Come into the Career Resource Room and talk to a Peer about which assessments are best for you! Learn more:

Clifton Strengths for Students

Clifton Strengths will help you better understand your range of talents and develop your Top 5 strengths. Finding a career that is a good fit for your talents is a key element of the career exploration process. Clifton Strengths relates to positive psychology and theories of student development to help you gain insight in areas of potential interest and reflect on the things you naturally do best. This is the time to FOCUS 2 discover, develop, and apply your strengths. This self-directed program enables you to take Doing so will help you get ahead in your career up to five assessments to help you identify career goals and to help you find meaning and success interests. After you have taken the assessments, by using your strengths in leadership, life, select “Narrow and Refine Your Results” to see a academics, and the workplace. report of recommended occupations to research. This assessment is great for first and second year Assessments Information Assessments are free of charge to registered students wondering about what to major in. students and graduates within the one year Strong Interest Inventory® grace period. Whether you need help choosing This assessment evaluates your career interests a major or are contemplating a career change, and matches them to the six Holland occupational assessments are a valuable tool for decisionthemes. You can see how your interests compare making. You will be provided with a report and to people in over 100 different occupations. a consultation with a career counselor. In order to get your test results, you must attend an Myers-Briggs Type Indicator® interpretation with a career counselor. This will The Myers-Briggs tells you about your personal help you get the most out of your tests, and style in relation to the workplace. Use this to provide you with valuable information from identify characteristics of your ideal career and understand what careers are popular with people experienced professionals. who share your personality type.

Career Resources


Career Resource Room (CRR)

Holland Occupational Themes

This is the central hub of our department. Take advantage and check out all the valuable resources we have to offer, from signing up for an assessment to picking up a career handout. We feature hundreds of books across numerous disciplines including as well as handouts for specific needs. You can check out our online Handout Hub here: resources/handout-hub. If you need additional assistance, don’t hesitate to stop by and see a peer advisor or counselor during drop-in hours Monday to Friday; 11am–4pm.

The Holland Codes organize your career interests and occupations into six broad categories. Two or three Holland Codes dominate each person. You can find out your Holland Code by taking the Strong Interest Inventory assessment.

Join our team of technology innovators.

Career Exploration


Check out our current opportunities for Software Developers, Technical Account Managers, and more at


Career Exploration

Informational Interviews To get the best overview of a career, talk with several people in the careers you are exploring. Conducting informational interviews is most effective after you do initial research in the Career Resource Room and have a general idea of the occupation you are interested in.

Call or email for an appointment

GOOGLE: For example, do you want to interview an architect? Use the internet to find a few who you could talk to in your area. Or find a firm to call explaining to the receptionist that you want to interview an architect, and ask him/her who might be willing to give you a half hour. You can then speak with the person and explain your request.

CLARIFY YOUR PURPOSE: A good opening might be: “I am not here to ask for a job. What I really want are your opinions and advice about your field and what I need to do to prepare myself if I decide to enter this profession.”

Here is a great example of how you can ask for an informational interview: “Hello. My name is Sue and I am a student at UCSB. I was hoping you might be able to give me some advice. I saw your ad online and thought your firm might be a good place to start. I am doing some research on the Network field of city planning. Do you think anyone in your TAs, SUPERVISORS, FRIENDS, & RELATIVES: firm might be able to meet with me for 15 or 20 These people may be invaluable sources of minutes to answer some questions I’ve written up contacts for potential interviews you may want to about work in the field? When would be a good conduct while in school or when you return home time to call her about an appointment?” during school breaks. Use your personal network Prepare for the appointment and develop LinkedIn connections. DRESS APPROPRIATELY: You want to give a PROFESSIONAL OR INDUSTRY ASSOCIATIONS: good first impression. Although this is just Call the Chapter President for referrals to an informational interview, you may have the professionals in their organization who might opportunity later to ask about referrals for be willing to speak to you about their positions. job openings, or to help you network into the Many organizations have formal mentorship profession. programs that are designed just for this. To find associations in your area of interest, see: LinkedIn CONFIRM YOUR APPOINTMENT: Call or email and Online Career Library Career Binders. on the day before you meet. Arrive early.

ALUMNI ADVICE I visited schools that offered courses in publishing (and ultimately spent a summer at NYU learning about my chosen industry), I investigated entry level jobs and learned about the leading companies. I used Career to find internships and opportunities in Santa Barbara. Employers want to see that you have the job skills they need and that you got them through applicable experience outside of your standard education. Once you know what you want to do, become as familiar as possible with everything related to that job through personal research and targeted experience.


Kalie Koscielak

TAKE THE INITIATIVE: Remember you are the interviewer. You provide the structure for your meeting. When you introduce yourself, you may want to chat briefly about yourself so that the interviewee can get a sense of who you are and why you are interested in exploring this field. ASK FOR REFERRALS: Ask for additional people who may be able to assist you. Interviewing more than one person in the field will give you a broader sense of the field and more information to consider. PREPARE QUESTIONS: Make a list of questions to ask during the interview. Refer to pg. 14 for suggestions.


DROP A NOTE: If you were given a referral which turned out to be a “gold mine� of information, drop a note to the person who made the referral. People appreciate knowing when they have been helpful. FOLLOW UP: Later, when you do enter the field and accept a promising position, a follow-up thank you would be polite. For tips on responding to emails or judging job offers come into the CRR and talk to our Peers!

1234 Sabado Tarde Goleta, CA 93117 March 6, 20xx Ms. Felicia Cortez ABS Company 1234 Company Road Santa Barbara, CA 93106

Dear Ms. Cortez:


Professors... While professors are generally interested more in research than in applications in their fields, they can still hold a wealth of information. They may be able to tell you what types of entry level positions exist in careers in their fields. Depending on the types of research they conduct and the methods they employ, they may even know people in their fields you could talk to. Professors can be VERY helpful in discussing graduate education required for careers in their field and which schools and programs are best. Career Counselors... Stop by the Career Resource Room or front desk for suggestions on which career counselors to see in an individual appointment based on your specific educational goals or career area of interests. While all of us have a general knowledge of most industries and career fields, some of us will also have specific suggestions for how to best direct your career or job search for particular career areas. Career Conferences, Job Fairs, & Speakers... There are a number of conferences, workshops and colloquia held every year by a variety of departments, clubs, and associations that can help you learn about specific careers and employment options. Career Services often organizes panels of career incumbents to talk with students about their careers. Watch for our printed quarterly Workshop & Event Calendar and our online calendar for times and places of these events.

Career Exploration

SEND A Thank you LETTER: Write to your interviewee within a few days to express your appreciation for the information and courtesy extended to you.

Thank you so much for meeting with me yesterday afternoon. I greatly appreciate you taking time out of your schedule to answer my questions. You helped me tremendously both with the information you provided and with your excellent advice. I will go to the meeting you recommended to me, and contact the Association President to find out the time and location. I hope to see you there. I will keep you posted on my progress. Thank you again. Sincerely, Jonathan Coronado


Career Exploration

Informational Interview Questions Job Description

• What exactly is your job title? Describe a typical work week. • What are some of the problems/decisions you face? What skills are required for handling them? • What are the most satisfying aspects of your work? Most frustrating? • Would you trace your own career path for me? What might a beginner expect? • What is the typical salary range for a beginner in this field? For an experienced person?

Professional Development, Preparation, and Advancement • What professional associations do you belong to and why? Which should I join? • What are the trends and developments in the field that are affecting entry-level people now? • What education/degrees/training/ licenses are needed? If not mandatory, recommended? • What courses do you recommend for an undergraduate as preparation? • What is the effect of an advanced degree or specific training? • What are the best schools in your field?

Job Search Advice and Referrals • What kinds of entry-level jobs do you think are good training grounds for a person entering this field now? • What are some of the criteria that a new entrant should use when considering a specific position? • Where are the types of jobs advertised? • What qualities make for a successful candidate? • What other people would you suggest I speak to about this career field? Do you have their email or phone numbers? May I use your name?


• REMEMBER: Do not ask for a job, this is purely to get information.

Impact on Lifestyle, Rewards, and Demands • Are there deadline pressures? Is overtime common? How flexible is your schedule? • How much travel is there in this occupation? • How does this occupation affect your social and/or family life? EXPERT ADVICE Informational interviews aren't only about gathering information–they are also about making valuable contacts. one student interested in event planning lined up a series of informational interviews with professionals in the Santa Barbara area. During one of the interviews, she indicated that she was interested in relocating to San Diego, and the professional was able to give her the name and number of a colleague working there. The student conducted an informational interview with an event planner in San Diego, and was amazed to receive a phone call from her a week later offering her a job! The student accepted and is now happily employed in her field of choice.

Find more than a job. Contact Angel Sugleris at (805) 684-1199 ext. 2200 or email View job opportunities at

Career Exploration

Collaborative Work Environment Excellent Benefits | Dynamic Industry Rewarding Opportunities Great People | Ideal Location All Degrees Welcome


Get Experience

Get Experience Internships and Beyond

Learning should go beyond the classroom. It’s important to get experience that will help you become familiar with the world of work and prepare you for jobs, graduate school, and other professional postgraduation goals. Internships might be the most common type of experience you will hear of, helping to get you from college to career, but other professional opportunities can also provide the necessary hands-on experience and important skills needed to qualify you for employment and graduate school. These include volunteering, research, studying abroad, working part-time, getting involved in student organizations, and other career-related training experiences. The goal: get experience through opportunities offering a chance to explore a particular industry, gain job function skills, provide training with a professional supervisor, and give you the extra edge to complement your academic learning.

Benefits of Experience Types of Experience Internship Application Process Internship Toolkit Programs with Internships and Professional Preparation Maximizing Your Study/Travel Abroad Experience GoinGlobal International Opportunities Opportunities at Career


Post-BA Internship and Volunteer Resources

Benefits of Experience Future Job Offers

According to a recent survey by the National Association for Colleges and Employers, 75% Landing an internship or other experiential of employers prefer to hire applicants with learning opportunity is a chance to apply your relevant work experience. Where can you get knowledge in a real world situation that gives you a taste for an industry you may be interested relevant experience? Internships and beyond! For example, many companies use internship in pursuing after graduation. Studying a major programs for their recruitment efforts. Working is one thing, applying that knowledge to “real with interns gives them the chance to try out world” situations is entirely different. motivated, ambitious students before employing Resume Builder them. If the intern makes the grade, the company Relevant experience is the first thing employers may make a permanent job offer. look for when recruiting. Experiences such as Check our calendar for activities and workshops internships can be paid or unpaid and you to prepare you for internship searches and can seek opportunities locally, nationally, and networking with employers. Come by Career to internationally. Internships and other experiential have your application materials reviewed. learning opportunities are a great way to develop skills outside of the classroom.

Contacts and Networking Tap into a network of professionals that can offer references, advice, and information about new job opportunities. It’s very important to make a strong impression during internships and other experiential learning opportunities and cultivate your relationships with supervisors and colleagues. These relationships make a difference!


Experiential learning is essentially learning by doing. This is where students can apply knowledge and concepts learned in the classroom to real-world settings by taking part in internships, research, and other types of co-curricular opportunities. Gaining hands-on experience is essential for deepening an understanding of coursework and also developing competencies needed to be successful in the world of work. Experiential learning complements academic preparation so that students can become more confident and competitive for full-time jobs, graduate school, and other post-graduation goals.

Get Experience

Increased Experience and Confidence

Types of Experience There are many ways that students can gain relevant experience outside of the classroom while here at UCSB. Consider opportunities such as internships, research, study abroad, volunteer opportunities, and other hands-on positions that allow students to develop skills and test-drive careers. Leadership positions and involvement in industry-related student orgs can also provide relevant experience to build your resume.

into your college career, consider other great ways to build skills such as joining research and fieldwork experiences either on- or off-campus as well as studying abroad to gain a broader world view and take part in international research and internship opportunities. When looking to gain experience, it's important to research the preparation needed for a particular field.

Internships are one of the best ways to gain Get involved early on in your college career. It can relevant experience. Find local, part-time, fullbe beneficial to join student orgs, work part-time, time, paid, or unpaid internships on Handshake. or volunteer during your first year or two in order More than 200 different opportunities in nonto build experience when applying to internships a profit, government, media, and business-related little farther down the road. There are many types organizations can be found throughout the of student orgs to join on campus and many ways academic year. Don’t overlook on-campus to volunteer in our local community. Once you have peer advising, leadership, and student affairs established yourself in these organizations, take on internships that can offer valuable career-related leadership opportunities. When you move further skills as well.


Get Experience

Internship Application Process When and How to Apply

Most internship programs are targeted to juniors and seniors. However, focused, career-directed sophomores may also be considered. Students seeking part-time, local options can typically apply the quarter before they wish to begin. Apply early for a competitive edge. February through mid-March is a critical window for recruiting summer interns. The “Big Four” accounting firms and certain larger technical firms typically screen for summer internships as part of On-Campus Interviews during fall quarter. Fall deadlines are common with CIA, FBI, and the Department of State because they require a six-month security clearance. These programs and many others can be combined with the popular University of California Washington Program, also known as UCDC ( Deadlines are typically two quarters before start dates, and can be found online.

Students need to carefully follow the directions from the company or organization website for internship applications. Some prefer applications be submitted online through their websites, while others will accept an email cover letter note and attached resume. Others expect students to apply through Handshake where resumes and cover letters are first uploaded. Resume and cover letter reviews are strongly encouraged through our daily drop-in advising service in our CRR, Monday to Friday; 11am–4pm. Typically, full-time, paid programs are used by companies to recruit future employees. Therefore, they can be quite competitive. A cover letter and resume are mandatory for all national internship programs. For summer research positions, recommendation letters and a short essay may be required. See ONLINE RESOURCES below to explore these types of programs.

EXPERT ADVICE PAID VS. UNPAID INTERNSHIPS Pay is important, but not the main goal. Internships with a salary are nice; however, don’t accept a mediocre internship just because it carries a stipend and the other does not. It is not uncommon that unpaid arrangements may result in compensation later. Many industries cannot afford to pay interns and yet traditionally employers use internships as a screening device–hoping to identify individuals who have the skills and attitudes they want in career employees. If you have questions about paid vs. unpaid internships, come speak to a career counselor!

ONLINE RESOURCES...Internships Handshake Best database for on-campus, local, and part-time internships year-round, including summer.

Way Up Over 300,000 startups, local business, and Fortune 500s have hired through this website.

"Find an Experience"

Intern Bound Find internships in Northern and Southern California, and also the Pacific Northwest. Over 90% of the positions are paid. Unpaid internships are quality positions in the corporate, government, or nonprofit world. Find internship search engines and organizations to support your internship exploration. You can filter by interest, location, and opportunities related to your major in order to navigate this extensive list of resources.

Handout Hub Find this online or at Career for industry specific resources and links to assist in your search.


Use your UCSB umail address when creating an account for access to the world's largest internship marketplace.

Internship Programs A very robust site to search for California internships. Additional sections help you evaluate the quality of opportunities, provide tips for the application process, and advice to make the most of your experience.

Idealist Internship opportunities of 14,000 non-profit or community organizations in 25 countries in addition to public service information and volunteer positions.

Internship Toolkit How to earn academic credit associated with an internship:

Some students and/or employers may seek academic credit associated with an internship. In general, UCSB does not require student interns to receive academic credit related to an internship and the availability of earning credit related to internships varies in each academic department. • Plan internship details, establish agreed upon learning objectives with supervisors, Students interested in academic credit associated with internships should consider these items: and encourage regular feedback and future training 1. Students do not receive credit for an • Provide a framework for discussions with supervisors about recommendations and letters of reference, proposals for increased responsibility, or consideration for future employment

internship alone, and campus availability for coursework associated with internships varies across departments and majors. Students should first consult academic advisors and course catalogues about availability of courses or Independent Research. If an option is • Propose internship positions or projects to employers who may not have an active available, departments will require specific coursework, research, and prerequisites for advertised internship description or courses associated with an internship in order to posting earn credit. Some students choose to pursue an • Outline internship information using course at another college. supplemental documentation that may help organize the pursuit of independent 2. Interns may consider providing proof of UCSB enrollment to employers if it will meet research/academic programs the internship hiring process for the specific Career encourages students and employers to company or program. Students should consult collaborate and complete the Intake & Learning Objectives Form and the Feedback Form to better their internship supervisor first. Proof of UCSB structure the internship. The Toolkit is available in enrollment can be requested through the UCSB the Resource Library which is accessed from your Office of The Registrar or student GOLD account. left toolbar when logged into Handshake.

ALUMNI ADVICE Supervisors and colleagues from a parttime job or summer internship are excellent additions to your network, so do your best to make a positive impression with your work ethic and performance. When you conduct yourself professionally and go above and beyond what is expected of you, people will remember you favorably if they are contacted later to provide a reference. Andrea Michaelian

Get Experience

The Internship Toolkit is a new resource designed to help students and employers strengthen internship opportunities by providing best practices, UCSB campus resources, and fillable template forms to help record and formalize the learning components of the professional experience. The Toolkit can be used to:

3. Career does not give academic credit and is not authorized to sign internship agreements. We can provide general guidance and referral to appropriate resources. Contact the Student Experience Coordinator:

10 GREAT INTERNSHIPS FOR 2018 Elliot Davis Perella Weinberg Frank Rimerman + Co. LLP Evercore Advisory Nickelodeon KPCB Bates White CapTech Bain & Company Northwestern Mutual SOURCE: Forbes, 2017


Get Experience

Programs with Internships and Professional Preparation The following programs all have mandatory internships or other professional opportunities to better acquaint students with the real-life working world. You should start preparation early in your college career because there are often prerequisites. For more information check out the program websites.

TMP Technology Management Program The Technology Management Program’s educational programs include classes in management, entrepreneurship, new product development, marketing, and much more taught by world class scholars, highly successful business lecturers, and entrepreneurs. In addition, the program includes networking with California’s top business and entrepreneurial leaders, a New Ventures Competition that actually launches successful new ventures, student mentoring, an evening lecture series, and endless ways for participants to develop and practice their leadership skills. For more information visit:

Education and Applied Psychology Minor This minor is designed for students who want to work with research faculty and learn more about issues confronting education, students preparing for a teaching career in elementary or secondary education, and students exploring a career in counseling, clinical, or school psychology. Students choose to follow one of three tracks: Applied Psychology, Educational Studies, or Teacher Preparation. For information visit:

ALUMNI ADVICE Were it not for the Professional Writing Minor, I would have felt completely lost after graduation. No other course at UCSB helped prepare me for the rigorous process of applying for jobs in the way this minor did.


Kelly Jones

Professional Writing Minor

The Minor in Professional Writing offers exposure to a range of communication practices in academic and professional communities through three prerequisite courses, two senior capstone courses, and an internship. You should think of the Minor in Professional Writing as an apprenticeship in the world of professional writing, and not simply as a set of courses in which someone will tell you what to do. For more information visit:

UCSB Extension As the continuing education division of UC Santa Barbara, UCSB Extension ( index.jsp) is open to anyone seeking professional and personal development. Areas of study often have specific certificates and include (but are not limited to): Accounting: Business & Professional Business Leadership Child Life Gifted & Talented Education Marketing Paralegal Studies Strategic Business Technology Management

EXPERT ADVICE DEPARTMENT LISTSERVS Contact your academic department advisors to be added to listservs to receive emails about opportunities for internships, volunteering, and community events related to your field.


Handshake for industry & major specific

Film & Media Studies

Care Mail

Career Connections for econ majors

Environmental Studies


Health Professions


NOTE: You can be added to a listserv outside your major.

1. Check the UC EAP (Education Abroad Program) 4. Meet professionals while overseas. Network for

website for internships, field-based research projects, and/or volunteer opportunities at your study abroad destination. Talk with other students to get ideas of learning experiences that they have taken part in while abroad. Start your quest for internships before you leave and continue the moment you arrive:

possible jobs. Befriend the local expatriates while there. Attend conferences in your field of interest. Research U.S. companies doing business in the overseas city nearest you. Conduct informational interviews with those you meet to get more information on a field of interest.

5. Move beyond your comfort zone. Consider a home-stay arrangement. Join student clubs where most of your stay. Make friends with an international the majority of members are local students (i.e., student from the country you hope to visit. Research AIESEC, Model UN). Join a multicultural student and prepare a quick country reference guide. work team as part of your assigned classroom Besides your English resume, consider preparing projects. Check out International Jobs and a resume in the language of the country you plan Internships at on visiting. Bring at least one business-attire outfit 6. Travel regionally. Secure a flexible ticket to allow to wear for possible interviews and fill in with for this. Take advantage of nearby weekend travel additional clothing from the local area as needed. discounts. Befriend local area students and families. Research your country of interest and opportunities Get invited to join excursions and holiday travels. through GoinGlobal on our website. Broaden your horizons.

2. Prepare before you go so you can make the

Get Experience

Maximizing Your Study/ Travel Abroad Experience

3. Volunteer in your particular discipline

7. Talk about your travels while applying to jobs (i.e., accounting, marketing, web design) for a local back home. Abroad experiences are valuable to NGO (Non-Governmental Organization) as part of many employers, so consider mentioning them in a work-based project that you can use as a future your resume, cover letter, and interview. resume builder. Check out organizations by going to or GoinGlobal.

GoinGlobal Jobs here, there, everywhere Expert advice for finding jobs at home and abroad. Available from within Career's website ( goinglobal), GoinGlobal Country Career Guides are the ultimate tool for finding employment at home and abroad! Packed with country-specific career info, each guide has been developed by a local career specialist, updated annually, and features websites and detailed resource descriptions for such vital employment topics as: •

Job search resources: general and specialized job sites, job fairs, newspapers that publish job ads, government employment offices, executive search firms, and temporary staffing agencies

Country employment outlook and key industry trends all over the world

Resume/CV writing guidelines and examples

Interview & cultural advice

The USA and Canadian City Career Guides fast track finding employment opportunities within the largest and most dynamic metropolitan areas in North America

Top company listings: corporate profiles of the largest employers including NAICS descriptions, revenue, and full contact information

Industry-specific trade and professional organization info: issues of special concern for foreign professionals, education requirements, trade associations and industry websites

Business resources: trade councils, chambers of commerce, and other professional and social networking groups

Work permit and visa regulations

Finance and compensation info: taxes, housing, transportation, cost of living, medical insurance, vacation/leave, pensions, social security, etc.


Get Experience

International Opportunities Interested in an international internship, career, or post-BA experience? It is critical to identify your reasons for searching abroad and focus your goals. Consider the following questions to help focus your international and national search: • DECIDE: Answer the question, “What is the focus of my search?” • REGION OF WORLD: Where do you want to go? • LANGUAGE: Do you want to go where they speak a language you already know, or do you want to learn a new language? • PROFESSIONAL FOCUS: What type of work experience do you seek? Do you want the opportunity to work in a specific industry, population, or practice a particular skill? • ACADEMIC MAJOR: Where can you go to gain relevant experience for your studies? If you’re interested in art, perhaps you could consider Madrid. If you are interested in automotive engineering, perhaps Germany would be a viable destination. Use GoinGlobal to research industry trends in specific countries. • DESIRED OBJECTIVE: Do you want to immerse yourself in a completely foreign culture? Are you looking for an alternative “gap year” option after graduation? Is your goal to gain particular experience in an industry? Would you like to help fight for a cause internationally? Use GoinGlobal, which is available on our website. GoinGlobal is our featured tool for your international internship and job search, and city-specific search in the U.S. and Canada: job-search/goinglobal. Visit our International Opportunities page for websites and resources that provide info on a variety of abroad experiences, travel information, and teaching programs. For more opportunities, check out:

WHY TEACH ABROAD? Many students seek a way to finance their travel while practicing their foreign language skills in areas of the world they have yet to explore. Without language fluency and a high demand of techni­cal skill, options can appear limited with only a few exceptions. One of these exceptions involves teaching conversational English to those who seek to learn English, especially given today’s global marketplace and areas of diplomacy. Keep in mind, for many teaching abroad opportunities, applications open about a year in advance so plan accordingly. Check out these handouts on our Handout Hub: Internships With a Global Focus Teaching English Abroad

Opportunities at Career If you have a particular interest in career development or want to help empower your fellow students, we encourage you to apply for a Career Peer Advisor position! Career Peers are employed for 10 hours per week and need to commit for the entire academic year. Applications are available during the Winter quarter for the next school year, and can be accessed on Handshake. For more info, go to:


ALUMNI ADVICE Being a Career Peer is truly the best job on campus because we are constantly learning and figuring out our own career paths through working with students. Working here is a great balance between getting exposure to the real world and having fun. Alexa Dickinson

ONLINE RESOURCES...International Post-BA Opportunities Volunteer for Peace Organizes, promotes, and supports voluntary service opportunities in the US and abroad as effective means of intercultural education, service learning, and community development. Search opportunities by your desired country and field of interest.

Transitions Abroad A great resource for working, living, volunteering, and studying abroad. Peace Corps Take a hands-on approach to making a difference around the world. Attend one of their Info Sessions during the year at Career, check our online calendar for details.


JET Programme The Japan Exchange and Teaching Program offers a great opportunity to teach in Japan.

Hostelling International USA

WorldTeach Become a volunteer teach in developing countries.

Find opportunities to work, intern, or volunteer abroad.

Get connected to different parts of the country through more than 50 hostels.

Get Experience

Post-BA Internship and Volunteer Resources

ONLINE RESOURCES...National Post-BA Opportunities City Year Teach in high-poverty communities, and make a difference in young students' lives. Attend one of their Info Sessions during the year at Career, check our online calendar for details! Green Corps Receive the training you need to start a career in environmental organizing.

AmeriCorps Provide service to non-profits, schools, public agencies, and community and faith-based groups across the US.

Teach for America Receive training and support to teach in high-need communities and bolster education equality. Attend one of their Info Sessions during the year at Career, check our online calendar for details.

EXPERT ADVICE FACTS ABOUT INTERNATIONAL CAREERS Work permits for career positions are difficult to obtain from a foreign-based company. 85% of all international entry-level positions are based with U.S. Organizations (i.e., U.S. Firms with international contracts, U.S./NGOs, U.S./government agencies with work overseas). 50% of these international jobs are located inside the U.S. Most disciplines, ranging from accounting, finance, human resources, law, to marketing/sales, have an international dimension. Multinationals rarely send staff abroad, and if they do, they send senior or long-term employees. Overseas entry level positions are best found with small and medium size international consulting firms in the industry and fields of interest. Focus on your particular skill set versus a specific country.


Job Search Strategies

Job Search Strategies Determining your career objective involves researching the occupations and industries that match your interests and abilities. Successful career consumers diversify their approach, having multiple search strategies operating simultaneously. Some job search methods are more effective than others, but regardless of the strategies used, the best results are achieved by job seekers who actively work their plan!

Job Search Methods Employer Research Employment Agencies Career Fair Success Transferable Skills Networking Online Search Handshake Identity Management On-Campus Interviews Don't Get Scammed Build Your Personal Brand On the Web


Your LinkedIn Profile


Register for Handshake and search for internship opportunities. Talk to a career counselor and/or conduct online research to develop targeted internship opportunities.


Research participating employers and their recruiting positions from the Career Services website prior to attending the fair. Be prepared to talk about yourself, your skills and interests, and what you have to offer.


Talk to everyone you know to develop a list of possible contacts. Ask for info on jobs/companies and circulate your resume.

EMPLOYMENT AGENCIES Respond to employment agency ads in newspapers and online.


Scan job vacancies and want ads on hundreds of databases. Email cover letter and resume tailored to jobs.


Attend OCI orientation meeting; register with Career Services. Monitor job postings daily.


Develop a good cover letter tailored to a specific type of job and the needs of the company. Send letter with resume to selected companies.


Visit many companies. Ask to see person in specific department. Submit resume and application, if possible.




Opportunity to try out a career and develop job-related skills. Increase your employment marketability and job prospects while expanding your networking contact list.

Requires time commitment with possibly no pay and may not lead to a permanent job offer.

Create “saved searches� in Handshake to receive automatic notifications on new job postings. Consider approaching a targeted company to create your own internship.

Easy access to companies targeting college students for employment. A terrific opportunity to gather information about companies, find internship and job openings, and network with company representatives.

There may be fewer companies looking for nontechnical and non-business candidates.

Focus your time on employers that match your career goals. Prepare several targeted resumes for specific fields or areas of interests.

May find unadvertised openings that could result in a courtesy interview. Often results in a job that closely matches your interests.

Just a contact is not enough to get you a job. You may exhaust all leads without landing a job. It can be time consuming.

Follow through on all leads and keep broadening your network of contacts.

Paid jobs for graduates with marketable experience.

You need to prepare. Be ready to articulate your job-related skills and experience.

Find agencies that specialize in your field. Meet with a counselor often for better service.

Find actual job openings. Many employers use a wide variety of job listing services and are free to low-cost to access. Worldwide reach.

Very competitive due to the number of job seekers viewing websites. Least effective in times of economic downturn.

Use the web frequently as information and sites change quickly. Try to get your materials in as early as possible.

One of the primary ways in which companies recruit for technical and business positions.

Tends to favor larger companies with resources set aside for college recruiting.

Check postings each week for interviewing opportunities. Use postings to identify possible employers.

Better approach than the mass mailing method. Investment of time and effort should merit stronger responses from employers.

Requires a significant investment of time in researching companies and writing cover letters as well as following up with contacts.

Find out who is in charge of the area in which you want to work; send your materials to that person. Great method when used with networking.

Resume and application are on file with the company.

Requires a great deal of time to make a relatively small number of contacts.

Research the companies prior to your visit. Ask for a specific person or ask about a specific type of job.

SOURCE: MBNA Career Service Center,, with modifications by UCSB Career Services.

Job Search Strategies

There are many ways of looking for a job and each method has its pros and cons. Presented below are some of the most popular job search techniques.


Job Search Strategies

Employer Research Researching employers helps you identify who is hiring, which positions are available in your field of interest, and what qualifications are needed to apply for openings. In addition, employer research helps when you interview for a position, since employers want to know about your knowledge of the company as well as your reasons for choosing the company. Here are three useful tips for researching employers:

1. Gather information about companies by

accessing directories. See the Online Resources boxes on pg. 31 that includes Public and Private Sector Job Listings for websites that contain lists of employers.


2. Use your favorite search engine to find

official employer websites. Check if the websites have an employment section that describes which positions are available and what qualifications are required.

3. Contact past or current employees and ask

them about their experiences working for the company. Family, friends, and the UCSB Alumni Association are great resources to obtain referrals to company employees. If you cannot find a referral, try contacting the employer directly to see if there is anyone willing to speak with you. Here is your chance to get the inside scoop!

4. Research company profiles on Handshake


For a list of resources see our Helping Every Gaucho section on pg. 103.

Employment Agencies An employment agency matches job seekers with open jobs. Most agencies charge the employer for the service, but a few agencies charge the job seeker. Clarify the fee policy before accessing an agency’s services. For the new college graduate, there is one thing to keep in mind before you go to an agency: they are looking for specific skills, they are not looking for someone with a well-rounded education and a lot of potential. What they need is someone who can step into a job and do a

specific task almost immediately. Computer skills, typing speed, filing, good telephone manners, and customer service are the kind of skills they seek. The technical skills of engineering, computer science, and accounting are also in high demand.


Career holds Effective Job Search Strategies workshops throughout the year, see our online calendar for when they are taking place!

ONLINE RESOURCES...Employment Agencies Accountemps The world's first and largest specialized financial temporary staffing firm for accounting and financial professionals. Select Staffing


In addition to a wealth of career services and resources, Select Staffing provides opportunities for you to post an online resume and apply immediately.

Culver Careers This is a must for students seeking employment in the sales, marketing, and advertising fields. On Assignment Lab Support The sole focus of On Assignment Lab Support is to place scientific professionals in contract, contract-tohire and direct hire positions.

NOTE: These are just a few of the many agencies out there. Go online to find agencies specializing in your area or career.

Career Fair Success


ABOUT YOURSELF. Here’s an example: “Hi, I’m Joe Gaucho and I will be completing my second year in Economics after this quarter. I am particularly interested in learning more about your investment banking position.”


2018/2019 CAREER EVENTS On-Campus Job + Internship Fair September 25, 2018 Fall Career + Internship Fair October 18, 2018 Graduate + Professional School Day November 1, 2018 Winter Career + Internship Fair January 23 & 24, 2019 Finance Night February 7, 2019 Spring Career + Internship Fair April 17, 2019

End of the Year Job Fair MATCH YOUR INTERESTS. Preview the list of May 21, 2019 companies and organizations on the Career Services website before the fair. Prioritize and visit those organizations that fall into professional 7. SEEK OUT ADVICE AND/OR REFERRALS. or industry groups that best match your interests. “Do you have any particular advice you could give me given my interests and background?” “Are 3. BE CURIOUS. Based on your employer there any future steps you think I need to take to research, form questions about the company. In better prepare me for this field (e.g., professional a pinch, observe the employer table for a few associations, trade journals, or contacts)?” minutes in order to generate a couple of questions 8. BE SURE TO ASK FOR A BUSINESS CARD. to ask the recruiter. Drop a personal thank you note in the mail or 4. ASK ABOUT INTERNSHIP OR SUMMER via email later that week if you think you might EMPLOYMENT OPPORTUNITIES. Most like to work there. Let the person know that his/ organizations have some type of internship or her advice was helpful, and the steps you will summer employment program. Find out details be taking. Wish them well, and stay in touch about job requirements, number of openings, periodically as appropriate. See if a follow-up, application procedures and deadlines, and on-site informational meeting and tour might position responsibilities. be possible.


LEVEL CAREER OPPORTUNITIES. “What entry level positions does your organization have available? What are the qualifications you require for these types of positions? What types of on-thejob training are offered?”


employers collect resumes during the career fair, so bring hard copies of your resume to hand out. Others may prefer that you email your resume later when you apply for a position.

Job Search Strategies

Career fairs are a great way to gather information about companies, find internships and job opportunities, and network with company representatives. Attend as many as possible. Successfully maneuver your way through a career fair by following these tips:

EXPERT ADVICE HOW TO GET IN DURING EARLY ADMISSION Our quarterly fairs offer "Early Admission" which is the hour before general admission (10am–11am). Employers look forward to this special hour of time to interact with students who have demonstrated a high level of preparedness for the career fair. Early Admission is for pre-approved UCSB registered students (does not include Alumni past their one year grace period, Extension students, or post-doctoral fellows). You will receive an early admission pass if you meet all of the following criteria: 1. You receive a pass from attending resume+, drop-in hours, OR an "Early Admission" workshop (listed in our quarterly calendar). 2. You are professionally dressed. 3. You have researched employers in advance, demonstrating your readiness for a job.


Job Search Strategies

Transferable Skills “You are defined not by your job title, but by the skills that you possess, which are transferable from, and to, any occupation you may happen to be involved in at the moment.” – Richard Bolles A question students frequently ask is: How do I find a job without previous work experience? This is a fair question. Most students don’t have a catalogue of past work experiences because being a student is a fulltime endeavor. However, you can still market yourself by effectively communicating your transferable skills.

EXPERT ADVICE GIVE CONTEXT TO YOUR TRANSFERABLE SKILLS When you communicate your transferable skills to future employees, make sure you place your transferable skills in context. In other words, be able to give descriptive examples of when, where, why, with whom, and how you’ve developed and implemented these skills in your life. This is important because anyone can “claim” to have skills. However, when you give concrete examples, your skills will come across as much more credible.

In the words of job search guru Richard Bolles, transferable skills are “skills we take from job to job.” In other words, transferable skills are non-specific skills that can be applied to different jobs. You learn these skills from everyday activities, such as classes, hobbies, sports, group projects, volunteering, and internships. Being able to communicate your transferable skills is an effective way of enhancing your cover letters, resumes, and interviews.


Transferable Skill: Organizing Tasks Description: Organized a group of five classmates and delegated tasks for a laboratory experiment in an advanced Chemistry Course. Transferable Skill: Professional Writing Description: Published several news articles on the dangers of global warming in a student-run university newspaper.

Matching Skills with Job Requirements Keep in mind that the primary goal of employers is to find applicants whose skills match the requirements of a particular job. Therefore, it is important that you understand the tasks that are expected of you. There are many ways to do this: •

Asking employers directly

Contacting HR (if available)

Conducting informational interviews

Accessing O*Net database

Reading job postings

The next step is to assess whether your current skills match the job requirements. A useful exercise is to complete the transferable skills worksheet on the next page. After researching a job, write the tasks in the left column. In the right column, list required skill(s) for this task. This will give you a realistic picture of your qualifications. You can also use this in a variety of ways. To indicate a good match, the skills that you already possess can be highlighted in your cover letter, resume, and/or interview. Tasks you are unable to fulfill can direct you to skills you can develop.

EXPERT ADVICE IDENTIFYING JOB SKILLS The U.S. Department of Labor offers an excellent database, called O*Net (, which contains descriptions of required skills for nearly every occupation. For example, if you ever wanted to know what an audiologist does, here is what you’ll find on O*Net:

TITLE(s): AUDIOLOGIST (medial services)


Assess and treat persons with hearing and related disorders. May fit hearing aids and provide auditory training. May perform research related to hearing problems. (More info is included, go here for a better understanding of the occupation:



Analytical/Research Analyzing data Assessing problems Conceptualizing a study Gathering information Identifying trends Managing a database Writing technical reports Writing literature review

Leadership Advising Coaching Coordinating Consulting Hiring Enforcing policy Making decisions Mentoring Supervising Training Teaching

Communication Active listening Editing Facilitating discussion Motivation Fluent in a second language Accepting responsibility Interviewing Facing obstacles Negotiating Hard working Providing feedback Resilient Public speaking Responsible Sign language Self-evaluating Writing (specify) Self-initiating Willingness to learn Creative Creating images Creative writing Dancing Designing Playing instrument Graphics software (specify)

Financial/Quantitative Accounting Appraising value Budgeting Calculating Cashiering Creating spreadsheets Keeping financial records Financial software Forecasting Mathematics (specify) Interpersonal Asserting Building rapport Cooperating Counseling Empowering Handling complaints Managing conflict Respecting Satisfying customers Self-aware Supportive Team Player

Organization/Admin. Attention to details Developing a plan Filing Keeping inventory Managing time Meeting deadlines Organizing tasks Scheduling Setting goals

Technical Assembling Building or crafting Computer software (specify) Operating machinery Reading blueprints Repairing Troubleshooting


Importance Rating

Ability to make decisions and 4.7 solve problems Ability to verbally communicate with persons inside and outside the organization


Ability to obtain and process information


Ability to plan, organize, and prioritize work


Ability to analyze quantitative 4.4 data Technical knowledge related to the job


Profiency with computer software programs


Ability to create and/or edit written reports


Ability to sell or influence others


Weighted average. Based on a 5-point scale where 1=Not at all important; 2=Not very important; 3=Somewhat important; 4=Very important; 5= Extremely important. SOURCE: 2014 Job Outlook Survey, National Association of Colleges and Employers.

Job Search Strategies

The following is far from an exhaustive list of transferable skills. We encourage you to brainstorm skills that are relevant to your experiences.

Use this list of skill sets and the worksheet below to identify and match your transferable skills with your job of interest.

Sample Transferable Skills Worksheet Job: Computer Technical Support Specialist


Transferable Skills

Provide technical support to workers in information processing departments.

Able to set-up and troubleshoot servers, networks, and other computer devices.

Assign and coordinate work projects, such as converting to new hardware/software.

Install new hardware and program existing software to adapt to client needs.

Designate staff assignments, establish work priorities, and evaluate cost and time requirements.

Train and supervise staff, schedule, delegate tasks and conduct cost/benefit analysis.

*Descriptions for “Technical Support Specialist� taken from the Dictionary of Occupational Titles (U.S. Department of Labor).


Job Search Strategies

Networking the Hidden Job Market What is Networking?

How Do I Network?

Perhaps you are familiar with the old adage, “It’s not what you know, it’s who you know.” Looking deeper into this phrase reveals the importance of establishing relationships with people who can help move your career forward. It’s about connecting with individuals and developing a relationship from which you can seek advice and request referrals to get your foot in the door.

Why is Networking Important? One of the most important advantages of networking is that it provides access to jobs which are never listed. An astonishing 75-95% of job vacancies are never broadly advertised. According to the U.S. Bureau of Labor Statistics Department, 48% of jobs are obtained by referrals from friends and relatives. One of the important by-products of networking is gaining an insight into the inner work culture and the hiring process of the company/industry of interest. EXPERT ADVICE CAREER GROWTH A good career consumer can decide whether a position offers room for growth by using the following criteria: You should be able to perform 50% of the job requirements on the first day of employment. 30% of the job you should be able to do within six months given appropriate training, orientation, and mentoring by your new employer. 20% of the job should be unknown to you when you apply, allowing you to learn and increase your skill sets.

By looking at a potential job in this way you eliminate the risk of being overqualified and underpaid.  Once you have reached 100% proficiency in this position you have some decisions to make about your career: Do I stay and continue what I am doing even though I may be overqualified and underpaid? Do I seek other employment elsewhere that I can once again employ the 50/30/20 approach? Do I look within my current organization for additional opportunities to build skill and move up in the organization?  

The decision is yours to make because you have chosen a career technique that ensures your continued career growth through your commitment to “skills acquisition.”


• Begin by making a thorough list of possible contacts who might be able to help you get a job. Expand this list by asking each contact for additional possible contacts. Your contact list includes people in the career field you are aiming for, faculty advisors, past supervisors, prominent and not-soprominent people, people in related fields, and other job seekers. • Scan professional journals, trade publications, and employer directories. • Attend campus workshops, conduct informational interviews, consult and/ or join organizations, and attend conferences. • Use online social networking sites, like LinkedIn. With your list in hand, begin contacting your networking connections first by email, followed by a phone call.

When Do I Network? For the successful career consumers, the short answer is that networking is an ongoing process, even after you’ve landed your job. Ideally networking should begin and gain momentum from your freshman year in college and onward.


International Students

A NAFSA analysis found that the 974,926 international college students studying in U.S. contributed $30.5 billion and supported more than 373,000 jobs during the 2014–2015 academic year. For a list of job search strategies and resources for International Students, see our Helping Every Gaucho section on pg. 103.


Career holds Networking 101 workshops throughout the year, see our online calendar for when they are taking place!

Online Search Looking for job listings on the web is just like looking at a newspaper—the pool of applicants is huge and you’ll need to make a good impression if you want the employer to notice your application in the stack. Always start with Handshake, UCSB's job/internship database! ( LinkedIn is also a great place to search for jobs.

Search by Major One of the most frequently asked questions we get is for lists of job openings categorized by college major. Find jobs that most closely connect with our college majors through the Career Services website: students/career-planning/choosing-major then explore Careers By Major. Information is available on professional associations and job listings for your field.

Resume Databases There are also hundreds of services that will post an electronic version of your resume for potential jobs. Be aware that your resume has your phone number and address listed and that there is a potential for hundreds of people to have that information once you submit. You might want to carefully screen services to be sure that the one you choose will be both productive and safe for you to use.

Search by Industry If you have an idea of your career path, you can search for jobs based on occupational/industry.

Search by City Some job searches are dictated by location. Reasons may include being close to family or friends, liking the local weather, or because you root for that city’s sports team. Websites for online Chamber of Commerce, and Craig’s List are great sites to search for jobs by location.

TOP 5 COMMON JOB SEARCH MISTAKES 1. Foregoing the exploration of what you really want out of a job 2. Relying exclusively on one method of job search 3. Neglecting to do research on jobs, companies, and industries prior to writing resumes or going on interviews 4. Creating only one resume and cover letter for all job applications 5. Assuming an interview is the same as a job offer SOURCE: Taunee Besson,

ONLINE RESOURCES... Private Sector Job Listings Career Builder Monster Glassdoor

Job Search Strategies

Use the Web


ONLINE RESOURCES... Public Sector Job Listings America's Job Bank Idealist USA Jobs

ONLINE RESOURCES... Job Search by Location SimplyHired Chamber of Commerce


Career holds Effective Job Search Strategies workshops throughout the year, see our online calendar for when they are taking place!



Job Search Strategies

Handshake Handshake is Career Services' online job board connecting you to internships, jobs, employers, and events tailored to you. You can easily find the best internships and jobs, and show off your best self to employers. The best part: Handshake continually personalizes career recommendations based on your interests. For more info go to: To access this great resource, start by making your profile on our website (

Additional Features • Search for on-campus jobs, internships, and work study positions • Access thousands of employers across the country • Receive event updates • See who will be attending all career fairs and networking mixers • Find Gauchos who have worked at companies you're interested in

Identity Management With advances in online technology, people are able to make their identity more accessible to the public. People can now make customized personal websites and blogs or maintain elaborate profiles on social networking sites. Now that every cell phone seems to support video and audio, it is common to see college students at play on YouTube and related sites. Current trends show that employers scour the Internet for information about you when you apply for jobs. You can use your online identity to help your chances of getting your dream job. Follow these tips to improve your online, professional image:

1. Know that whatever you upload, type, or

comment on will last forever on the Internet. It is not the personal world that you might think it is.

4. Use your social network accounts to build

your professionalism. List books and hobbies that demonstrate that you are well-read, wellrounded, and ready to take on the world. It’s OK to have some fun things on there too, but watch out for anything that might look like you’re a Gaucho-gone-wild.

5. Consider asking a cousin, friend, or even a

parent to look at your site every month or so and ask them to alert you if there’s anything posted that might hurt your chances at making the next, important career step.

NOTE: Mismanagement of your online identity can gravely hurt your chances. More often than not, students post inappropriate images of themselves on the internet that raise red flags for employers.

2. Know that employers read profiles. According to more than one survey, as well as first-hand examples from our own colleagues, your profile on Facebook is very likely to be viewed by a selection team member when you begin interviewing for a job. Employers can’t resist. If your profile picture displays you doing a keg stand, you might not get into your favorite graduate program.

3. Lock down your privacy settings. If you


can’t help yourself and need to post personal things about your life, make sure you adjust your privacy settings. This will give you a small amount of protection. But it won’t prevent a “friend” from taking a screen picture and then passing that along.



For information on the resources available for women and the support available as they seek higher education and successful careers see our Helping Every Gaucho section on pg. 103 for more information.

Job Search Strategies


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Job Search Strategies

On-Campus Interviews What are On-Campus Interviews?

Over 100 employers, from companies and organizations big and small, travel to UCSB to hire Gauchos. The jobs they offer are predominantly entry-level positions that do not require experience.

Who can use On-Campus Interviews? You must be a currently enrolled student to participate.

How to get an On-Campus Interview On-Campus Interviews can be managed via Handshake, make sure to login often to check out all of the employers who will be participating. We also have a special drop-in area staffed with career counselors and peers who can help you through the process. Once you have been through the process once, you will find it easy to navigate.

Prepare, Prepare, Prepare Use our services to research employers, prepare your cover letters and resumes, and develop your interviewing skills. How much time should you spend preparing for an interview? If you are accepted to interview with a company that makes your personal top-five list, spend as much time studying for the interview as you would for a difficult midterm or a final exam. If this seems extreme, just think about that report card that will show up again and again as you get paid to do what you love.

The Day of Your Interview

1. Dress Professionally! (see pgs. 94 & 95) 2. Go directly to the waiting room at least ten minutes before your interview time.

3. Have a seat in the waiting room and wait to be called.

Employer Information Sessions Check Handshake to see if your employer is doing an information meeting. If yes, plan to attend and RSVP. To impress the employer, submit your resume prior to the session. And remember...DRESS PROFESSIONALLY. EXPERT ADVICE MOCK INTERVIEWS Some students in the past have used On-Campus Interviews as an arena for practicing their interview skills. We strongly discourage this and suggest that the best way to build interview skills is for students to ask anyone at Career Services about interview strategies and resources and/or schedule a Mock Interview with a counselor. Employers spend a lot of money to meet with students who are motivated to join their companies. Students who exploit our prized employers for interview practice can tarnish the reputation of our fine campus. Mock interview questions may be in reference to: creative thinking, flexibility/adaptability, interpersonal effectiveness, organizational stewardship, personal mastery, systems thinking, and/or customer service. Just one example of a possible question is: "Describe a situation where you felt you have not communicated well. How did you correct the situation?"

NO-SHOW PENALTY Signing up for an interview and failing to show up or cancel 24-hours in advance will suspend your eligibility for interviews until a letter of apology has been written to the interviewer and a copy of the letter brought in for clearance by a staff member. A second “no-show” will disqualify you from participating in the program.


REMEMBER: Don’t use a real employer to practice your interviewing skills.

Don't Get Scammed

Job Scams and Safety Tips If a position or job offer seems to be too good to be true, if you feel uncomfortable with some of the information requested, or something just doesn't seem right – either back off or proceed with extreme caution. Even if the original position description seems valid, if you receive follow-up emails, phone calls, texts, or job offers that seem unusual, you need to proceed cautiously.

Research Each Company When applying for any position it is important that you research the company thoroughly before releasing any of your personal information. •

Review the company’s website

Google the company name followed by words such as, “fraud,” “scam,” “reviews,” and “complaints.”

Be Aware of Red Flags •

You are hired without ever interviewing or meeting your potential employer.

There are misspellings in the job description and your correspondence with the employer.

At the time of hire, the employer tells you they are travelling internationally and needs you to be their assistant or run errands for them.

You are asked to give credit card, bank, or PayPal account numbers and/or you are asked to send a payment by wire service or courier.

You are offered a large payment or reward in exchange for allowing the use of your bank account - often for depositing checks or transferring money.

You receive an unexpectedly large check.

You're promised a salary that is way out of range for an entry level, part-time, or intern position.

You are asked for personal information such as your Social Security Number, to complete a background check, or for a photo copy of your ID before being considered for the position.

The posting appears to come from a legitimate company/organization, but the contact's email doesn't match the company's website domain.

The position requires up-front fees.

Job Search Strategies

While Career Services does not knowingly accept fraudulent postings, false jobs may appear from time to time. It is very important that you, as a job seeker, exercise common sense and caution. You need to read position descriptions carefully and research companies thoroughly before applying!


Job Search Strategies

Build Your Personal Brand What makes consumers buy one thing over another? The answer is marketing, but more specifically it is the power of branding. And branding is not just for products anymore! Just as Microsoft, Disney, and Starbucks use their brand to become first choice companies for consumers, defining your personal brand can make you the first choice candidate for employers.

Make the Investment Look at your personal brand as an investment because it has the potential to last longer than your own lifespan. While an internship might end or a project might get shut down, your personal brand will live on and (hopefully) retain and expand its value. People can begin to develop a connection with your brand and may follow it from project to project or company to company. Your personal brand is the foundation of your career. Once it has been created, you must maintain it. A strong foundation will allow you to build your resume exponentially. No matter what happens on the top, you will always have your foundation to fall back on. When launching new projects, your personal brand has the potential to guarantee you never have to start over again.

Promote Yourself You can have an amazing brand, but if no one knows about it, you are not going to have much success with your career development. One of the oldest promotional tools for job-seekers is the resume. This includes not only your print resume (the one you bring to an interview or mail to employers), but also your online resume. Look to the Resume section for more information on tailoring your resume.

Gain Experience, Track Accomplishments Before you seek out new work, take the time to plan and focus on what you want your brand to stand for. Think about the key ideas you would want people to associate with you. Do you have an exceptional amount of experience due to internships and jobs in your field? Are you proficient in multiple software programs? Do you have strong organizational or leadership skills? You can easily begin to build your brand around any of these qualities. For example, if you have great organizational skills, you can market yourself as a planner, a leader who can keep a company productive and successful while maintaining order among employees. If your brand is built around this, all experience, education, and activities on your resume should back it up. Update your online profiles to emphasize the organizational skills you have obtained through various jobs, internships, college courses, and extracurricular activities. You should also develop a strategy for gaining experience in areas of your brand in which you are weak. If you are lacking experience, look into internships offered on or around campus. For more information on internships, please look to our earlier Get Experience section (pg. 16). Once you have obtained an internship or job in your field, push yourself to ask for new and challenging assignments that will build your brand’s emphasized quality.

You should not stop with a resume! Begin developing two career portfolios—a print one and an online one. Let the world read all about the benefits of your brand. Your portfolio should include all important brand artifacts: EXPERT ADVICE resume(s), mission statement, a "Regardless of age, regardless of position, regardless of the detailed list of accomplishments, business we happen to be in, all of us need to understand the samples of work, articles and working importance of branding. We are the CEOs of our own companies: papers, speech transcripts, awards Me, Inc." and honors, testimonials, and anything else that shows why you Tom Peters, Author would make an amazing employee! The Brand You: 50 Ways to Transform Yourself from an 'Employee' Into a


Brand That Shouts Distinction, Commitment, and Passion!

Keep Your Brand Updated

Your original content may be great, but it may seem stale and repetitive if you do not add new elements. Remember: you cannot ride one idea forever, so you must keep adding new layers to show what your brand represents. By continuing to upgrade your knowledge, you will be able to retain your expertise. If you were to stop learning and challenging yourself, your brand would not hold the same weight it used to. Write on topics within your field where you have something new to say or some more value to add. This shows colleagues or potential employers that you are invested in expanding your knowledge (and resume!). EXPERT ADVICE LINK EVERYTHING If someone is fortunate enough to find your blog, web page, LinkedIn, etc., make it easy for them to get to all your relevant media places. Use quick links and easy to access icons to facilitate the effort. The more time they spend with you, the better your chances of a positive outcome; the more chances your branding efforts will pay off.

EXPERT ADVICE BUILDING YOUR BRAND'S REPUTATION Branding is best defined as a promise. This promise includes a confirmation of the value of the product, a guarantee that the product is better than all its competitors, and an understanding that the product will be successful. To build your own unique brand, you must develop a complete and impressive image and deliver results to match.

The Personal Touch Think about your personal brand each time you interact with someone. What impression are you leaving them with? If you cannot (or do not want) to spend time responding to tweets and emails, you should make this part of your personal brand so that people do not expect differently. If you only have the time to answer half of the emails you receive, mention this (with apologies) on your Contact page. If you make it clear that you intend to behave in a certain way people have little right to be disappointed when you do so. Try to build relationships with as many people as possible. Get to know their real names and remember details about them. This is fun (and good manners), but it also leaves a strong impression on the people with whom you interact. These people may feel a connection to you and will talk about you to others, building your reputation and your brand.

Job Search Strategies

Think of your personal brand as a new house. It is great when you move in, but as time passes, its decor becomes outdated, appliances break down, and the paint begins to chip. The great news is that you still have a strong foundation to rebuild upon, making your remodeling process much easier. Your personal brand needs this type of regular remodeling. Luckily, you already have a steady foundation and all you need to do is update it!

Build name recognition with powerful people within your field. These are the type of people who are already connected to those you want to reach. Comment on their writing, keep track of them on social media, help them when they ask for it. There is plenty to learn from these kind of people. They can also give you a killer testimonial when you launch a new product, tweet your links to thousands of followers, or even share great opportunities with you. Remember not to pester them, or ask for more favors than you give them. If you are useful and not overbearing, these people will remember you. View this as a long-term process (remember, your brand is an investment!). You cannot expect to become friends with these people in a week. It can take months, but hard workers tend to notice and appreciate others with the same work ethic!


Job Search Strategies

On the Web The internet is an extremely valuable tool, connecting you with businesses looking for employees and people looking to network. Your online presence can play a huge role in a potential employer’s perception of you, and it is in your best interest to avail yourself of these resources.


CONNECTIONS, AND OTHER PROFESSIONALS IN YOUR FIELD Let’s face it, nearly everyone uses Facebook. For this reason, Facebook can provide an easier way to connect with individuals within your field. Because of its relaxed setting, Facebook, Not Just Social Networking: and social networking sites like it, can keep How to Utilize Social Sites you connected with important people without extensive email conversations. You may also want for Professional Gain to join groups that relate to your field, many (re: threads or message boards to create and facebook-professionally/) elongate discussions between members. Take a Social networking sites like Facebook provide an look at what your colleagues are talking about; easy way for you to connect with people. While everything from their opinions to the jargon most consider these sites simply social, they also can be used as a professional platform. With a little they use can be valuable tools in the workplace. Examining the interests of those within your field work, you can transform your Facebook into an impressive and productive professional tool. Here can influence business opportunities and expand are vital tips on how to treat Facebook—and other your social and professional network. If you notice that someone shares your interests, think about social networking sites—like your own personal extending your communication with them. networking channel:


Many employers are “Googling” the names of applicants. They are basing their decisions on both the number and quality of hits for each potential employee. Therefore, your brand needs to have a strong online presence! Your personal page, regardless of the website, is a great place to market yourself. While it is important to censor your page, it is also important to build on the information you post. Social networking sites allow you to share anything you want with potential employers and colleagues. When they access Remember, you do not have to connect your your public profile, you want them to develop Facebook with your coworkers or with people in a complete understanding of who you are as a your field. If you want to keep Facebook purely social, make sure your profile can only be viewed person and an employee. This means adding links and media that add value to your brand. Keep by your friends. Check out privacy settings on every social networking site you use to see how to your employment and educational info up-to-date, identify your assets, and don't neglect your page. protect your personal information. WOULD PUT ON YOUR DESK In an office, a person’s desk can be a great way to understand who they are. Their values, hobbies, and interests are on display, but you wouldn't find a professional desk with inappropriate pictures. When customizing your online profiles, ask yourself “Would I put this on my desk at work?” This rule doesn't only apply to your pictures; think before joining groups, posting statuses or public messages, and stating your political/religious views.

EXPERT ADVICE CONTENT IS KING It includes words, imagery, video links; the full array of elements you use to make your point and presentation. Make it all count by editing carefully. Words: Be concise. Be readable (use a font and size that's legible). Have someone check your work. Imagery: Use only your best work. Crop and edit pictures as if you were a photo editor. One great shot is better than six mediocre ones.


Layout: Have a clear organized presentation and be as consistent between your different locations.

Business Oriented Social Media Sites

LINKEDIN There is a reason LinkedIn’s slogan is “Relationships Matter.” The website’s main purpose is to allow users to maintain a list of contacts, or connections, of people they know and trust in business. Users can invite anyone (whether a user or not) to become a connection. LinkedIn can also be used by potential employees and employers to find jobs, people, and business opportunities. You can review the profiles of hiring managers and discover if you share any mutual contacts. In addition, you can follow different companies and get notifications about new opportunities. LinkedIn is designed to look like a virtual resume, it includes sections for a professional photo, personal information, past and present experience, and education. See "Your LinkedIn Profile" on pg. 40 for help. TWITTER Twitter is a free social media site based on the creation and consumption of 280 character long “tweets.” By following users, you can keep upto-date on opinions, stories, and news articles that interest you. Twitter can be used to network, job search, connect with businesses, receive career advice, and discover what's new in your field. Twitter is one-directional, the best way to utilize it is to hit “reply” and become a part of the discussion. Follow people in your industry and join chats to engage further. You can use Twitter without creating your own content by “retweeting” and replying to posts. These are crucial ways to build your brand.


Our Career Resource Room (CRR) has a computer lab available to students during regular hours (8:30am–4:30pm; Monday through Friday).

INSTAGRAM Instagram allows users to share photos and videos with followers. Companies and individuals can use this app to promote themselves in creative ways. A great example of this is a graphic designer using the application to share his or her artwork with the public. Hashtags can also be used in the caption and comment section which enables people or companies to brand themselves with hashtags related to their work or target audience while also making it easier to spread their work and ideas around the social media world. Users can also connect their posts to other social media sites like Facebook and Twitter, allowing a larger number of people to see their content.

Job Search Strategies

It is critical to create and manage pages on networking sites that reflect your identity as a young professional. These sites can serve as online resumes, allowing potential employers or business partners to learn about you. Listed on this page are some sites that can help you find jobs and connect with others in your field or industry. Some of these sites are strictly for professional networking, while others are used for more of a social purpose. Either way, these sites are great platforms for showcasing your knowledge, skills, and experience.

PINTEREST Pinterest allows users to post and arrange photos from web sites on “boards” that can be shared with and followed by others. Create multiple boards and caption photos to reflect different interests. You can “like,” “re-pin,” and comment on pins or boards. There are many ways to use Pinterest to help your career. Create a resume board with a copy of your resume and related pictures. Develop portfolio boards with samples of previous projects. Pin photos from web pages where you learned something valuable. Pin personal, but appropriate, interests. Explore potential careers, employers, and industries and follow ones that are of interest. Remember, many career services offices are on Pinterest with great advice about job search strategies and more.

YOUR BLOG A blog gives people a place to develop a stronger connection with you. Include a biographical blurb at the end of each post and put thought into your “About” page to paint a picture of your personal brand. People will only remember a few things, so focus on telling the story that contributes the most to your brand. Use your personal story as the basis for your expertise. Try to be personally ubiquitous without over-exposing yourself. Wordpress and Posterous Spaces are free blog sites to check out. YOUR PERSONAL WEB PORTFOLIO Many job seekers are creating their own websites to communicate their qualifications to potential employers. These websites can showcase your resume, writing samples, biography, contact information, and much more! You can visit the computer labs in Phelps Hall for help in creating your own page.


Job Search Strategies

Your LinkedIn Profile LinkedIn launched in 2003 with the mission to connect the world’s professionals and college students. There are more than 300 million members on LinkedIn in over 200 countries and territories as of 2014. It is definitely the 800 pound gorilla and shouldn't be ignored as you search for and progress through a career. Many companies actually require that you apply for positions using your LinkedIn profile. LinkedIn allows you to create a professional profile, which becomes your virtual resume and online portfolio to showcase your accomplishments. Your presence on LinkedIn allows you to connect with professionals, find opportunities, and be found by recruiters and hiring managers. A strong online presence can positively impact your career success. It is important to know where recruiters are looking for you on social media, and how you can appropriately incorporate social media into your internship and job search. LinkedIn is like your professional version of Facebook, organizing your network of contacts which gives you an advantage during your education and career. We host quarterly workshops to help you utilize LinkedIn. You can also come to drop-in hours or schedule an appointment to have a LinkedIn profile critique. We have gathered our favorite LinkedIn tutorials and quick reference sheets for tips to get started. • LinkedIn Packet: Profile Checklist, Network, Find a Job, Alumni Tool ( edu/sites/ handouts/LinkedInPacket.pdf) • LinkedIn for Students: More Quick Tip Sheets and Videos ( linkedin-for-students.html)

PROFILE CHECKLIST: Career's Top LinkedIn Tips ** Create a profile that showcases your accomplishments, including work samples. ** Have a good photo. Do not crop yourself out of a group. Keep the background simple. Crop close enough to see your face clearly. A professionally taken shot works best. NOTE: There is a LinkedIn Photobooth at each quarterly Career Fair.

** Customize your LinkedIn URL to share in your email signature and on your resume. ** Build your network by connecting with coworkers, classmates, recent alumni, faculty, TAs, and your personal connections. ** Research top skills within industries and at specific companies. ** Explore graduate programs and see what their alumni currently do. ** Use the Alumni section to look at Gaucho career paths and get leads for internships and jobs. ** Join groups related to UCSB and your interests to connect with top people in industries and enhance your job search. ** Use Privacy & Settings to manage how people find you, access your profile, and regulate your status updates and activity.


Every quarter Career holds a handful of interactive workshops to help students build a strong LinkedIn profile. Check out our online calendar for when these are taking place!


LinkedIn is a great way to network and form connections with experts in your field of interest. Every time I go to a networking event (Career Fair, mixer, etc.) I make sure to write down the names of the people I meet in person, and connect with them later on LinkedIn. Add a personal note to your invitation to connect in order to show them that you remembered their story!


Lilly Erickson

In this section, we offer job search tools to help you secure the job. Most employers require you to submit a resume and cover letter to apply for a position. We provide instructions for writing these documents, as well as several samples that you can use as templates for your own documents. Even though your resume and cover letter may be the talk of the town, the job search process is not complete without a successful interview. Check out our tips for interviewing as well as sample interview questions and answers to help you practice. Finally, this chapter concludes with suggestions for negotiating the terms of your employment, in case you find yourself in the enviable position of securing your dream job.

Resume Writing Action Verbs/Skill Sets Resume Outline

Job Search Tools

Job Search Tools

Tailoring Your Documents Resume Samples Curriculum Vitae Undergraduate CV Sample Cover Letters Made Easy Cover Letter Outline Cover Letter Samples Following Up After Applying Reference Page Sample Interviewing for the Job Behavior-Based Interviews Interview Questions and Answers Closing the Interview Interview Dress Negotiating the Offer Handling Job and Internship Offers


Job Search Tools

Resume Writing


A resume is a concise method of introducing yourself to a potential employer. Rarely will it produce an immediate job offer. It is, however, commonly used by employers as a screening tool. The candidates with the best resumes (not necessarily the best candidates) will be given further consideration. Therefore, it is critically important to invest in its preparation. The following guidelines should help you put together a resume.

Structure and Format


Resume Writing Caveat

Many employers appreciate diversity and believe people with different backgrounds bring positivity to their organization. However, consider your own level of comfort in revealing personal information on your resume. Some considerations may include your involvement or affiliations with political or religious groups. If you identify as a member of the LGBTQ community, but are not out or open about your orientation, be aware of how your identification may be perceived in a more conservative company.

For more information, see our Helping Every Gaucho Resumes are organized in terms of section on pg. 103. category headings such as Objective, Education, Experience, Skills, Activities, Olympics. The “skeleton” of the experience section Affiliations, Honors, and Interests. Many of includes the position title, company name (your these headings are optional. Choose categories “company” may be your fraternity or volunteer that are appropriate for representing your setting), city, state, and dates for each entry. This background and qualifications. core information should be on your resume, Important category headings include: regardless of the format you use for this section. 1. OBJECTIVE. This is the central element 4. SKILLS. You have acquired many skills through on which the content of the resume is based. your education and life experiences that you can Because job titles vary from company to mention to employers. You should demonstrate company, think of what you want to do (function), your skills under each position in a chronological at what level (entry, trainee, middle management, format and list them in your skills categories in etc.) and in what setting (financial institution, a functional format (see below). You may not be aerospace industry, etc.). A good objective is aware of all your skills or be unclear as to which a bit paradoxical: it must be specific yet openones relate to employment, a career counselor ended. If you are considering more than one can help you figure this out. occupational field, prepare a separate objective Chronological vs. Functional Resumes for each resume. There are two common resume styles accepted by 2. EDUCATION. List education in reverse most employers: chronological and functional. For chronological order, beginning with your most examples, see sample resumes starting on pg. 48. recent education and working backwards. A chronological format lists past employment High school is not necessarily needed. A high and experience in reverse chronological order by GPA (e.g., 3.0 or above) and other academic date, with the most recent experience listed first. achievements may be included. You may also If you include brief job descriptions, stress the choose to list courses relevant to your career, connections between those jobs and the one for not overlooking courses that are universally transferable (e.g., writing skills, speaking ability, which you are applying. With a functional format, experience is summarized foreign languages, computer skills, etc.). in skill categories rather than by chronological 3. EXPERIENCE. The key to the experience section is to think broadly. This section will include order. It consists of a selection from your total experience of only those skills which relate to all types of experience (not only paid) where you the job you are seeking. A functional format will used related skills. For instance, you may want to require an additional section entitled "Experience list that you were captain of you intramural team Summary," showing the reader where you have or that you volunteered as a trainer in the Special worked and in what positions.

Action Verbs/Skill Sets

SOURCE: Boston College Career Center, 2013

•• administered •• analyzed •• assigned •• attained

•• chaired •• contracted •• consolidated •• coordinated

COMMUNICATION SKILLS •• addressed •• arbitrated •• arranged •• authored •• corresponded

•• developed •• directed •• drafted •• edited

CLERICAL/DETAILED SKILLS •• approved •• arranged •• catalogued •• classified

•• collected •• compiled •• dispatched •• executed

RESEARCH SKILLS •• clarified •• collected •• critiqued

•• diagnosed •• evaluated •• examined

TECHNICAL SKILLS •• assembled •• built •• calculated

•• computed •• designed •• devised

TEACHING SKILLS •• adapted •• advised •• clarified

•• coached •• communicated •• coordinated

FINANCIAL SKILLS •• administered •• allocated

•• analyzed •• appraised

CREATIVE SKILLS •• acted •• conceptualized •• created

•• designed •• developed •• directed

HELPING SKILLS •• assessed •• assisted

•• clarified •• coached

•• delegated •• developed •• directed •• evaluated •• executed •• improved

•• increased •• organized •• oversaw •• planned •• prioritized •• produced

•• recommended •• reviewed •• scheduled •• strengthened •• supervised

•• enlisted •• formulated •• influenced •• interpreted •• lectured •• mediated

•• moderated •• motivated •• negotiated •• persuaded •• promoted •• publicized

•• reconciled •• recruited •• spoke •• translated •• wrote

•• generated •• implemented •• inspected •• monitored •• operated •• organized

•• prepared •• processed •• purchased •• recorded •• retrieved •• screened

•• specified •• systematized •• tabulated •• validated

•• extracted •• identified •• inspected •• interpreted

•• interviewed •• investigated •• organized •• reviewed

•• summarized •• surveyed •• systematized

•• engineered •• fabricated •• maintained •• operated

•• overhauled •• programmed •• remodeled •• repair

•• solved •• trained •• upgraded

•• developed •• enabled •• encouraged •• evaluated •• explained

•• facilitated •• guided •• informed •• initiated •• instructed

•• persuaded •• set goals •• stimulated

•• audited •• balanced •• budgeted •• calculated

•• computed •• developed •• forecasted •• managed

•• marketed •• planned •• projected •• researched

•• established •• fashioned •• founded •• illustrated •• instituted

•• integrated •• introduced •• invented •• originated •• performed

•• planned •• revitalized •• shaped

•• counseled •• demonstrated •• diagnosed •• educated

•• expedited •• facilitated •• familiarized •• guided

•• referred •• rehabilitated •• represented

Job Search Tools


EXPERT ADVICE RESUME AESTHETICS The resume should be aesthetically appealing and easy to read. It should contain no typographical errors or misspelled words. Standard-sized (8½ x 11), high-quality bond paper is most widely accepted. The preferred length is one page, but there are exceptions, particularly when applying for a specific job where you know more detailed information is desired.


Job Search Tools


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Resume Outline Objective

Every quarter Career hosts a handful of resume & cover letter workshops. Check out our online calendar for when these are taking place!

Your Name (choose a larger font size) Your address, city, state, zip Phone number and email (use professional email address) LinkedIn Address (optional)

Seeking (insert position here) at (insert company or industry) utilizing (insert skills or experience) and (insert skills or experience).

Highest degree first, institution, major, class standing or date of Education graduation, GPA if 3.0 or above. University of California, Santa Barbara

States type of position, job title, and industry.

Expected Graduation mm/yy B.A. or B.S. Major, Concentration, Minor GPA (if above 3.0) Honor: (optional) Relevant Coursework: (optional) Choose 4-6 upper division courses that relate to position for which you are applying; use titles of courses, not numbers

Experience Experience can be paid or unpaid. You can divide experience into two or more categories to put the most relevant first, while still listing in reverse chronological order. Examples: Relevant Experience and Additional Experience or Sales Experience and Leadership Experiences. Position, Company/Employer, City, State mm/yy-mm/yy • Add bullet points that relate to accomplishments and skills related to the job for which you are applying, not simply duties of position. • Bullet points do not need to be full sentences but should have enough detail to get the point across; include numbers, percentages, and dollar amounts where applicable. • Start bullet point with an action verb using the proper tense. • Put most important bullet point as it relates to the position you are applying for at the top of the list.

Job Search Tools

Headers in bold.


Leadership/Memberships/Student Involvement/Other Member, Name of Group, City, State • Include bullet point of two if you did something notable or developed skills



Skills Computer: List software programs/social media applications and state level of proficiency. Languages: List language and level achieved (conversational, fluent, native) Certifications: (optional)


Leave at least ½ inch margin throughout Avoid a text heavy document

Put in the time and effort necessary to make your resume as polished and impressive as possible. Don't complete it in just one sitting because it will be evident to employers. This is your career; take the time to nurture it.

Put headings in CAPS/BOLD to help identify the sections Use bullets instead of paragraphs to outline key points

Nick Morgan

Point size should be between 10–12 and consistent throughout (except for the headings and your name which need to stand out) Use Times New Roman, Arial, Helvetica or other common font styles throughout Spell check and proof your document before sending to anyone! Use phrases, not complete sentences. (“Supervised five employees vs. “I supervised…”) Use past tense for experiences completed and present for those still current Don't use personal pronouns


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Tailoring Your Documents It is important to tailor your resume and cover letter for the specific job you are applying for. Employers want to see if you have skills that fulfill their job requirements and if you have h the experience that will make you an asset to their team. ports wit amural S tr In r fo inator ecreation n Coord R Adapting your resume for a specific job opening is Recreatioent of Student sin tm ar p Wiscon De , e in ac R : also beneficial when you have lots of experience and s, Location n campu de: rogram o ties inclu amural p ents. ili tr b in si little room on your resume and cover letter. Focus on n ve o si Resp prehen d sports tournam aging e the com ken ce in man • Managmphasis on wee your experience and skills most applicable to the job experien , strong skills te e ra h st it n g o w n ould demional programmin, strong attentio e idates sh you are applying for to highlight your qualifications. • Candordinating recreat customer servic work in team d d m co p ent. an an or nt develo unication llaborate in comm and ability to co mitment to stude See this example job opening and supplementary ent m e il ag m Man to deta ent; strong co r Sports siology o e environm in K resume and cover letter to get an idea of how to apply in ree lor’s deg • Bacherred. for a specific position. prefe


Pat Gaucho 1234 Career St. Isla Vista, California 93117

April 22, 20xx


Do the research and find out who the hiring manager is.

Mr. Tom Pettison Director, Student Recreation and Wellness Center University of Wisconsin, Racine Racine, WI 54901 Dear Mr. Pettison:

It's a good idea to keep a copy of the job listing or want ad handy throughout the process.

Describe the significance of your experience to the position you are applying for.

Your job posting for a Recreation Coordinator for Intramural Sports immediately caught my attention as I was reviewing your university’s website. Wisconsin is my home, and I hope to secure a job in the area so that I can be near my family once again. I believe I have both the requisite skills for the position and the motivation to contribute positively to your organization. I am close to finishing my Bachelor’s degree in Economics, with a minor in Sport Management at the University of California, Santa Barbara. While my studies have provided me with an excellent theoretical foundation in sport management, it is through my internship at UCSB’s Intramural Sports that I have honed my skills to fulfill your posted position. Under the tutelage of Marcus McCullen, I have become thoroughly versed in managing all aspects of intramural tournaments, and smoothing the sometimes bumpy turf that can exist between students and management. My interpersonal skills have served me well in finding innovative approaches to staffing tournaments and to successfully acquiring corporate donors and sponsors. In my second year of internship, I was fortunate to be entrusted by Mr. McCullen with the recruiting and training of tournament student staff. I believe these experiences have prepared me well for taking full responsibility for your Recreation Coordination position. It is my hope that we will be able to meet so that I may further present my qualifications to you in person. As I know you are very busy, I will contact you during the week of May 9 to see how my application is progressing. Thank you for your time and consideration. Sincerely,

Pat Gaucho


For more on cover letters, go to pg. 74

Note how the Objective strongly matches the original job description.

Pat Gaucho 1234 Career St. Isla Vista, California 93117


OBJECTIVE: A position that uses my abilities to coordinate recreational programming, to collaborate with colleagues, and provide strong customer service. EDUCATION: University of California, Santa Barbara (UCSB) Expected graduation date: June 20xx B.A., Economics, minor in Exercise and Sport Studies, emphasis in Sport Management Minor GPA: 3.87 Within any category Cumulative GPA: 3.62 (e.g. Experience) Relevant Course Work: show most recent Sport Management Applied Kinesiology activity first, and Sport Administration Sport and Exercise Psychology then go back in time. EXPERIENCE: Intern, UCSB Recreation Center, Santa Barbara, CA April 20xx - Present • Assist in the planning and organization of 10 intramural soccer teams • Coordinate the concurrent use of 5 soccer fields for a 16-team tournament • Schedule referee staff for annual 3-weekend tournament • Recruit and train student tournament staff • Successfully mediate disagreements between student teams and management • Negotiate for intramural Greek tournament in exchange for Greek sponsorship and staffing of Tiny Tots Tournament, resulting in cost reduction of $3500 Supervisor, Woodstock’s Pizza, UCSB • Promoted to supervisor after six months stint as counter-person • Manage frequent changes to staff scheduling • Provide input for employee evaluations • Ensure adherence to health standards and OSHA policies

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If some of your experience comes from UCSB, show the the UCSB abbreviation in the Education section, establishing its meaning for later use.

March 20xx - Present

April-September 20xx & 20xx Assistant Coach, AYSO, Racine, WI • Participated in coordination of regional tournaments. • Initiated and implemented phone tree to improve communication among players, players’ families, and coaching staff.

EXPERT ADVICE TEXT ONLY RESUMES A text-only resume is a clean version with no formatting except for some CAPS in the headings. You can make a no-frills form of your resume that recipients will appreciate. 1. Open your resume. 2. Choose SAVE AS from the file menu. 3. Choose TEXT, TXT, or ASCII for the file format. 4. Clean up the text so that it is clean & readable. 5. Send to your friends and family and get feedback on how easy it is for them to read.


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Resume Sample:

Limited Experience List skills most relevant to the job you are applying for by reading the job description and make it unique for each resume.


Two experience areas

Amy Lee Santa Barbara, CA 93117 (805) 555-1234

OBJECTIVE Summer hostess at Bambino’s Ristorante SUMMARY OF SKILLS • Leadership: Voted into leadership position by peers and entrusted to make decisions for residence hall floor • Language: Bilingual Cantonese, spoken and written • Communication: Training and tutoring experience in food service and educational settings. Consistently received positive evaluations from supervisors • Technical: Proficient in Microsoft Office Word, PowerPoint, and Excel EDUCATION University of California, Santa Barbara (UCSB) Expected June 20xx Bachelor of Arts, English GPA: 3.5 Incorporate any residence Deans List: Fall 20xx, Winter 20xx, Spring 20xx hall or customer/food service experience.

CUSTOMER SERVICE EXPERIENCE Trainee Supervisor and Cashier Sept 20xx - Sept 20xx Jamba Juice, Fog City, CA • Interfaced with customers, in person and on the phone, and answered questions regarding various products • Ensured guest satisfaction through problem solving and excellent customer service • Supervised and trained new employees on cashier and customer service protocol, safety standards, and company mission • Promoted from cashier to trainee supervisor within 3 months of employment • Demonstrated attention to detail, professionalism, and efficient organization LEADERSHIP EXPERIENCE Community Service Chair Sept 20xx - Present San Miguel Residence Hall, UCSB, Santa Barbara, CA • Attended weekly Executive Board meetings • Organized quarterly community outreach for residents • Collaborated with fellow Community Service Chairs to put on hall events • Met monthly with hall council to vote on allocation of hall funds, up to $2,000 Volunteer Tutor Sept 20xx - Dec 20xx Fog City Middle School , Fog City, CA • Tutored eighth grade students in Math, English and Biology in one-on-one and small group settings. • Developed original study tips guide for students which increased test scores by 8% in three months


Resume Sample:

Summary of qualifications Professional affiliations

Make sure to use a professional looking email address.

LINCOLN PALMER Goleta, CA • 805-555-1234 • Objective To obtain a mechanical engineer position utilizing design and project management experience • • • • •

List in order of importance for future job.

Summary of Qualifications 3 years of project work in an academic setting involving conceptual and detailed design, component fabrication and testing and data analysis Developed skills including: stress analysis, measurement, industrial costs and controls, statistics Software competencies: SolidWorks, Pro/Engineer, AutoCAD, ABAQUS, MasterCAM, Matlab Hardware familiarity: Networking - LANS; PC - assembly and maintenance Work experience involving customer service, sales, and problem-solving

Education University of California, Santa Barbara Expected Jun. 20xx B.S., Mechanical Engineering, Emphasis on Mechanics, Materials and Structures GPA: 3.0; Dean’s List - 2 quarters Use course projects Relevant Coursework to demonstrate • Advanced Strength of Materials • Finite Element Analysis experience. • Mechanics, Materials and Structures Lab • Structural Analysis • Elasticity • Materials in Engineering

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Course Projects


Mechanical Engineering Experience Senior Project: SAE Aero Design Competition, UC Santa Barbara Sept. 20xx - Jun. 20xx • Used Solidworks to design a radio-controlled aircraft that could take off and land while maximizing payload • Analyzed aircraft design using ANSYS • Collaborated with 4 classmates to fabricate and test the aircraft • Focused on design, fabrication and testing of graphite-epoxy composite wing structure • Became familiar with tool design for composite lay-up and curing in autoclave Mechanical Engineering Intern, Walt Disney World, Lake Buena Vista, FL Jun. - Aug. 20xx • Met twice weekly for mentoring and professional feedback with Senior VP of Engineering Services • Completed customer service and business classes through Disney College Program • Participated actively on 8-member task team charged with completion of reliability survey of 8 park attractions • Operated attractions, served guests, and collected feedback about guest experiences Project: Engineers Without Borders, UC Santa Barbara • Installed slow sand filter in Araypallpa, Peru

Jul. 20xx

Junior Project: Improved Electric Countertop Grill, UC Santa Barbara Mar. - Jun. 20xx • Led a 3-person team in improving popular consumer product, The George Foreman Grill, by adding sliding hinge, on/off switch and dribble cup attachment • Presented final design including estimates of production costs to 35-member class for evaluation • • •

Professional Affiliations American Society of Mechanical Engineers Society of Automotive Engineers Engineers Without Borders

Sept. 20xx - Present Mar. 20xx - Present Oct. 20xx - Present

Use professional affiliations to demonstrate your commitment to the field.


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Resume Sample:



Athletic experience Course projects


Santa Barbara, CA • (805) 555-1234 • OBJECTIVE Enthusiastic and creative college athlete seeks a full-time marketing/social media position in a company that appreciates strong time management, communication, and teamwork skills


Skilled in Microsoft Office (Word, PowerPoint, Excel and Publisher), Adobe InDesign, Photoshop, Basic C++ and HTML Demonstrated capability to effectively work on teams and motivate others Proven ability to efficiently prioritize and manage projects and schedules Fluent in Spanish

Summary of Qualifications highlights special skills relevant to the job you are applying for.

EDUCATION University of California, Santa Barbara (UCSB) Bachelor of Arts, Communication

Santa Barbara, CA Expected: Dec 20xx

Relevant Coursework: Marketing Communication; Electronic Media Policy and Regulation; Interactive Media; Advertising Literacy Honors: Mountain Pacific Sports Federation All-Academic Honors for three consecutive years

RELATED COURSE PROJECTS Use course projects if lacking work experience.

Senior Capstone Project, UCSB Mar - Jun 20xx • Developed an effective business proposal for a fictitious advertising firm pertaining to the incorporation of social media to generate profit • Conducted research and investigated the effects of using social media and e-commerce to advertise products • Collaborated with 4 fellow classmates to brainstorm ideas, research topic areas and create a visual presentation to both faculty and other students Marketing Project, UCSB Marketing Communication Course Sept - Dec 20xx • Proposed marketing and advertising campaign for student organizations • Utilized Adobe InDesign to create flyers and brochures in both English and Spanish • Collected data on the effectiveness of the marketing campaign • Created student organizations website using HTML

LEADERSHIP EXPERIENCE Athletic experience.


Team Member, UCSB Men’s Water Polo Aug 20xx - Jun 20xx • Competed at Division I level in one of the nation’s most recognized conferences • Practiced up to 20 hours per week and travelled while maintaining full course load and competitive GPA, and meeting other deadlines • Assisted coaches and team captain in strategy discussions and team building exercises • Served as a mentor to potential recruits and motivated current freshman class • Communicated with fellow teammates and coaches to improve team performance • Awarded Mountain Pacific Sports Federation All-Academic Honors (Jan 20xx, Jan. 20xx and Jan. 20xx) for maintaining a 3.0 or higher cumulative grade point average and competing in at least 50% of games

Resume Sample:

LinkedIn Professional summary

Donna Quintero

Use experience from professional organizations to demonstrate qualifications.

9876 Palomino Drive 805.555.1234 Santa Ana, CA 90210 PROFESSIONAL SUMMARY: Four years of experience working within both national and campus organizations. Motivated, determined, and excited to pursue a career in higher education student affairs. Dedicated to creating an environment of social justice, critical thinking, diversity, personal development, competency, and communication. EDUCATION: University of California, Santa Barbara (UCSB) B.A. Chicana/o Studies. Minor: Education & Applied Psychology. GPA: 3.82

June 20xx

HIGHLIGHTS OF RELEVANT EXPERIENCE: August 20xx – Present Student President Advisory Board Member The National Society of Leadership and Success Highlight • Engage in conference calls on significant topics in higher education and leadership. specific • Participate via email communication for supplemental ideas and suggestions to continually experiences. improve the organization.

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Student Involvement


Staff Assistant for Fraternity & Sorority Life August 20xx – Present UCSB Student Affairs • Assist the Greek Life staff in planning, implementing and evaluating programs and activities. • Co-organize and facilitate officer training and transition retreats. • Contribute to data collection and preparation of reports related to fraternity and sorority life. • Create and facilitate outcomes-based workshops on topics including leadership development, hazing, public relations, risk management, and goal setting. Undergraduate Fellow June 20xx – June 20xx NASPA Student Affairs Administrators in Higher Education • Developed writing, research, and presentation skills through presentations on critical issues faced by the division. • Expanded cultural competency skills by coordinating programs that serve and create a positive diverse campus climate. Executive Officer June 20xx – June 20xx The National Leadership and Honors Association • Pioneered resurgence of campus organization to better serve all students. • Aided in discovery and implementation of members’ goals to maximize their personal growth. • Coordinated open forum for success-oriented individuals to network. Intern June 20xx – June 20xx UCSB First Year Programs • Coordinated numerous “Frosh Success Workshops” to inform students of available resources and activities. • Researched, redesigned, and updated curriculum for the University Success Course. • Arranged selection of 8-12 course facilitators per quarter.


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Resume Sample:



Accounting experience Military experience


(805) 555-1234

OBJECTIVE To secure a summer Audit Internship at Myers & Wells EDUCATION University of California, Santa Barbara (UCSB) Expected Graduation Date: June 20xx Bachelor of Arts in Economics & Accounting CPA Eligibility: August 20xx Accounting GPA: 3.85 Cumulative GPA: 3.6 Dean’s Honor List: Spring 20xx, Fall 20xx, Winter 20xx, Winter 20xx, and Spring 20xx Relevant Coursework: Intermediate Accounting, Advanced Accounting, Financial Accounting, Managerial Accounting, and Accounting Information Systems RELEVANT EXPERIENCE Financial Intern – ZCS Financial Advisors, Goleta, CA July 20xx – Present • Conduct research for prospective companies and set appointments to discuss various stock option plans • Build and maintain client database with a team of eight associates and two interns • Calculate stop prices for stocks at various levels of risk • Observe financial planning and advising under a regionally top-ranking financial broker Tutor – Campus Learning Assistance Service, UCSB September 20xx – June 20xx • Tutored fellow students in accounting and economic courses including intermediate financial accounting, managerial accounting, and intermediate macroeconomics • Developed communication skills explaining accounting concepts to a group of 30 students • Reinforced foundation of accounting knowledge through tutoring process LEADERSHIP EXPERIENCE Team Leader – United States Army National Guard, San Diego, CA May 20xx – Present • Served two combat tours of active duty service overseas with three employees under management • Provided training and evaluations for employees as well as feedback regarding performance • Managed and solely responsible for over $1,000,000 worth of United States Army equipment • Coordinated actions and tasks with first- and second-line supervisors • Possess current Department of Defense Secret Clearance CAMPUS & COMMUNITY INVOLVEMENT Member – Accounting Association, UCSB September 20xx – Present Philanthropy Chair – Alpha Kappa Omega (Business Fraternity), UCSB September 20xx – Present September 20xx – June 20xx Volunteer Tutor – CARE Foundation, Goleta, CA SKILLS Computer: Proficient in Excel, PowerPoint and Adobe Photoshop Languages: Intermediate fluency in Spanish; Conversational French

Check out more accounting resume examples at Economics' Career Connection:


Resume Sample:

Actuary exam results Use of industry lingo

Jessica Lopez 805.555.1234 ● EDUCATION University of California at Santa Barbara (UCSB) Expected Graduation Date: June 20xx Bachelor of Science in Actuarial Science GPA: 3.5 Actuarial Qualifications: • Exam P/1 (1st Attempt – Grade: 9 - Jul 20xx) • Exam FM/2 (1st Attempt – Grade: 9 – Aug 20xx) • Exam MFE/3F (1st Attempt – Scheduled for Nov 20xx) • Exam MLC Candidate (1st Attempt – May 20xx) Focused experience Software: Excel, Access, MATLAB, R, JAVA, Word, PowerPoint, RPA eliminates the need for


an Objective section.

Junior Analyst Brands Management, Los Angeles, CA June 20xx - Present • Provide analytical support for firm specializing in acquiring and managing the operations of boutique hotel properties located on the east coast • Optimize internet revenue using competitive set analysis, measuring ROI on e-commerce expenditures, and reacting to marketing trends • Assist in budget and revenue forecasting using financial models and historical analysis

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Summer Financial Analyst Standard Diagnostics, Los Angeles, CA June 20xx - August 20xx • Provided business’s finance sector with analytical support in budgeting and labor utilization • Conducted various financial reports and analysis through compiling and utilizing raw data within large multi-system environment • Utilized Access queries and Excel pivot tables to interpret large quantities of labor data resulting in more efficient approach to analyzing labor costs Fund Supervisor UCSB Annual Fund, Santa Barbara, CA September 20xx – June 20xx • Promoted to supervisor after bringing in over $100,000 as a telefunder and ranking 12th in total money raised out of several hundred student callers • Provided caller evaluations, mentoring, as well as incentives to improve caller performance Financial Advisor Intern Merrill Lynch, Los Angeles, CA • Prepared quarterly client portfolio evaluations reports • Analyzed portfolios and prepared recommendations • Screened, analyzed, and conducted due diligence on mutual funds

June 20xx – September 20xx

Intern Rabobank, Santa Barbara, CA January 20xx – June 20xx • Calculated income, analyzed tax and bank statements, performed data entry, validation and analysis • Applied methods of financial analysis while complying with confidentiality requirements

LEADERSHIP Active Member Society of Actuaries Finance Chair UCSB Actuary Club

January 20xx - Present September 20xx – June 20xx


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Resume Sample:



Leadership experience Role progression within sorority

Kenisha Simmons

(805) 555-1234 I OBJECTIVE To obtain an entry level position in financial services EDUCATION University of California, Santa Barbara (UCSB) Bachelor of Arts, Economics Expected Graduation: June 20xx Relevant Courses: Statistics with Economics & Business Applications, Financial Management, Corporate Finance, International Finance, Labor Economics, Public Finance PROFESSIONAL EXPERIENCE Finance Intern I Intranex I Goleta, CA Jun 20xx - Sep 20xx • Assisted with creation and distribution of monthly and quarterly forecasting reports • Ensured that all transactions were classified correctly and balanced at all times • Maintained thorough understanding of company’s economic model to assist in data analysis, reporting inquiries, and accounting transactions • Updated financial planning models in Excel Global Economics Intern I Integrity Inc. I San Francisco, CA May 20xx - Aug 20xx • Produced weekly global business and economics news brief, highlighting key events • Drafted correspondence and managed logistics for program events and activities • Wrote analytical pieces for publication in company’s blog • Researched and collected data from macroeconomic online databases; performed literature reviews and research utilizing scholarly databases LEADERSHIP EXPERIENCE Kappa Sigma Rho I UCSB Finance Chair Sep 20xx - Present • Manage budget over $5,000, oversee all spending, and record all transactions Webmaster Sep 20xx - Present • Create website for sorority; update site with new material and information for members Event Chair Sep 20xx - Jun 20xx • Collaborated with group of 10 to coordinate event for 200+ participants, fundraising over $2,000 Circle of Change Leadership Conference I Irvine, CA Nov 20xx Recipient of Scholarship/Participant • Selected as one of 10 students from UCSB to attend annual conference • Collaborated with students from other universities to generate initiatives on how to empower students to make significant change within local community • Networked with professionals to build a strong network and improve communication skills COMPUTER SKILLS Proficient in Excel, PowerPoint, HTML, C++, and Adobe InDesign Familiarity with PC/Mac platforms


Resume Sample:

Sales experience Leadership experience

Anthony Finn

(805) 555-1234 ♦ ♦

OBJECTIVE Obtain entry-level sales position utilizing communication and interpersonal skills. EDUCATION University of California, Santa Barbara (UCSB) Bachelor of Arts, English GPA 3.4


EXPERIENCE Sales Representative – University Directories, Los Angeles, CA 06/xx-09/xx • Received comprehensive training in sales and advertising. • Prepared and delivered daily presentations to local business owners. Include numbers and percentages • Organized and implemented personal business plan. when describing • Achieved “Top Salesperson” for Los Angeles area by reaching 121% of quota. accomplishments. • Created advertisements using Adobe Photoshop.

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Sales and Entrepreneurship


Telemarketer – Retail Connections, Long Beach, CA 09/xx-06/xx • Read prepared sales script over phone and established rapport with potential customers. • Earned 3rd place in corporate sponsorships acquired exceeding 30% of initial goal set. • Resolved customer complaints within a demanding, high-volume setting. Vice President – UCSB Entrepreneurs Association, Santa Barbara, CA 06/xx-09/xx • Coached members on innovative business ideas and prepared for New Venture Competition. • Coordinated social gatherings for members to seek business advice from top executives. • Developed effective teamwork skills through weekly projects with the eight Executive Board members. Chairperson – UCSB Latino Business Association, Santa Barbara, CA • Scheduled speakers and companies for tours and conferences. • Lead and motivated all 25 members. • Oversaw club activities such as finance, marketing, and alumni relations. SKILLS Hardware familiarity: PCs and Macintosh Application competencies: Photoshop, InDesign, PageMaker, MS Excel Languages: Read and speak Spanish fluently


Remember: it's what did I do, with whom did I do it, and what were the results.


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Resume Sample:

Science and Lab Skills and Education on top and Experience on the bottom.


Relevant class projects

Maria S. Chavez

2029 Pardall Way, Goleta, CA 93117 ● (805) 555-1234 ●


To obtain a Laboratory Technician position with Novozymes utilizing my 2 years of lab experience.


University of California, Santa Barbara Bachelor of Science: Biology GPA: 3.0


•• Neurobiology & Developmental Neurobiology •• Biochemistry & Lab •• Physical Biochemistry •• Biophysical Chemistry

•• Bacterial & Eukaryotic Genetics •• Cell Biology •• Critical Thinking & Formal Logic •• Writing for Science & Technology

TECHNICAL LAB SKILLS •• Working in a Sterile Environment •• SDS-PAGE •• Western Blotting & Analysis •• Immunofluorescent Staining •• Polyacrylamide Gel Casting

•• Cell Lysis •• Bioinformatics •• Fluorescent Microscopy & In-Vivo Imaging •• Antibody Stock Preparation •• Data Analysis

Focus on coursework, lab techniques, and equipment proficiencies that are relevant to the position.


Include relevant class labs, projects, research, volunteer and paid experiences, even leadership positions in student orgs and clubs. Paid experience is not necessarily the most relevant.

Undergrad Research Assistant - Biology Department, UC Santa Barbara 01/20xx - Present •• Assist professor and graduate students in studying the molecular regulatory mechanisms of mammalian primary cilia, defects of which are implicated in various forms of cancer and polycystic kidney disease (PKD) •• Perform cell lysis, Western blotting and analyses, immunofluorescent staining of samples, gel casting, and maintain antibody stocks •• Present a poster of data and analyses of research project to peers participating in various interdisciplinary research projects Instrumental Analysis Class Project - UC Santa Barbara 09/20xx - 12/20xx • Worked as part of a team of 2 to conduct experiments using HPLC techniques to successfully identify, quantify and purify mixtures’ individual components • Collected, analyzed, and interpreted lab results and data to compose formal lab reports • Developed precise lab work habits and methodologies for operation of analytical instrumentation

ADDITIONAL EXPERIENCE Volunteer - American Heart Association, Santa Barbara, CA 09/20xx - 12/20xx • Recruited local companies from health-related fields for 2 fundraising events that raised total of $10,000 • Assisted with weekly fundraiser mailings and communicated with donors via phone and email • Set-up and broke down 10 weekend events that educated community members about health and wellness with a team of 5 volunteers

ACTIVITIES Member, Society of Undergraduate Biologists- UC Santa Barbara Member, SACNAS - UC Santa Barbara (Society for Advancement of Chicanos and Native Americans in Science)


09/20xx - Present 03/20xx - Present

This is a hybrid and not a true functional resume. In a true functional resume, you would include the skills you used in your out-of-class experiences in the Special Skills section and just list the position title, company name, city, state, and dates for your experience.

Resume Sample:

Relevant volunteer experience

Mark Rodenas â—? 805 444-9988

OBJECTIVE To obtain a volunteer position with Doctors Without Walls utilizing my excellent communication skills with patients and health professionals and my passion for the healthcare field.

EDUCATION University of California, Santa Barbara Bachelor of Science: Cell and Developmental Biology / GPA: 3.2

Expected Graduation: June 20xx

RELEVANT COURSEWORK ss Organic Chemistry ss Biochemistry ss Developmental Biology

ss Immunology ss Cell Biology ss Underserved Medicine Seminar


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Health Professions


Medical Volunteer - Santa Barbara Neighborhood Clinic, Isla Vista, CA December 20xx - April 20xx ss Provided medical assistant services to benefit a non-profit medical clinic in the community. ss Assisted doctors, nurses, and other members of the health team daily in providing services to low-income children and families. ss Took patient vitals, recorded symptoms, and completed all necessary paperwork for each patient. Pediatric Volunteer - Cottage Hospital, Santa Barbara, CA March 20xx - August 20xx ss Assisted 10-15 healthcare professionals and 50+ patients daily in the Pediatric ward. ss Provided administrative support by checking in and discharging patients and maintaining accurate patient records. ss Communicated with patients and families throughout the day to ensure comfort and ease during visits.

RESEARCH EXPERIENCE Undergraduate Researcher - Biology Department, UC Santa Barbara September 20xx - Present ss Conduct research on contact-dependent growth inhibition systems in bacteria as part of a team of 5. ss Perform culture and mating techniques, transduction, transformation, transposon mutagensis, electroporation, DNA purification, PCR, gel electrophoresis, and primer design among other procedures. ss Analyze and interpret experimental results daily using specialized lab techniques.

COMMUNITY INVOLVEMENT Mentor/Tutor - Isla Vista Teen Center, Isla Vista, CA November 20xx - June 20xx ss Mentored and tutored 10 high school students in academic subjects and college preparation in a small group setting. ss Facilitated and stimulated one-on-one discussions about preparation for college, family communication, and peer pressure to help students feel more comfortable opening up and sharing challenges.

RELEVANT SKILLS ss CPR and AED certification for adults, children, and infants ss Full fluency in Spanish; reading, writing, speaking ss Proficient in Microsoft Excel, Word, PowerPoint

August 20xx - August 20xx

ACTIVITIES Member, Los Curanderos Pre-Health Organization - UC Santa Barbara

September 20xx - Present


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Resume Sample:


Environmental Studies

Industry-specific language Transferable academic experience

Greta Gaucho

Santa Barbara, CA | (555) 555-5555 | | OBJECTIVE To obtain the Entry to Mid-level Environmental Planner position at Amec Foster Wheeler, utilizing my experience managing CEQA and NEPA-compliant projects and my technical writing skills EDUCATION University of California, Santa Barbara (UCSB) Bachelor of Science in Environmental Studies GPA: 3.3 | Major GPA: 3.5

Expected Graduation: June 2017

RELEVANT COURSEWORK  Advanced Environmental Planning  Politics of the Environment  Technical Writing

Business and Environment Natural Resource Economics ● Environmental Ecology ● ●

RELEVANT EXPERIENCE Environmental Regulatory Compliance Intern June 2016 – September 2016 Venoco, Inc. | Carpinteria, CA  Assisted Environmental Coordinator in drafting Environmental Impact Reports in compliance with the California Environmental Quality Act (CEQA) and National Environmental Policy Act (NEPA) for a variety of projects, including the decommissioning of aging and unused oil pipelines and storage facilities  Managed multiple projects at once and worked closely with an interdisciplinary team to ensure all facets of each project were in compliance with local, state, and federal regulations  Ensured adherence of projects to the scopes, schedules, and budgets established by Venoco, Inc.  Helped shepherd 2 project applications to completion after conditional approval of proposed plans by the relevant local, state, and federal regulatory boards Technical Writing & Research Assistant October 2014 – June 2015 Alagona Lab, UCSB | Santa Barbara, CA  Assisted in creating a database of source material and writing the bibliography for a full-length publication on the history of wildlife in American cities  Edited several chapters of the manuscript concerning public policy surrounding urban wildlife  Assisted in scholarly research on the impact of domestic structures on rodent populations Field Restoration Intern June 2013 – September 2013 UCSB Environmental Studies Internship Program | Storke Ranch, Goleta, CA  Aided in the restoration of a sensitive vernal pool ecosystem, removing invasive species through weeding and solarization techniques, and replanting native species  Instructed and supervised volunteer groups of 15 or more college students on a weekly basis in native and invasive plant identification, weeding and planting techniques, and maneuvering through sensitive habitats SPECIAL SKILLS Computer: Proficient in MS Excel (data input & analysis), GraphPad Prism, and EndNote; familiar with ArcGIS Language: Fluent in Spanish


Resume Sample:

Directly related experience Position & industry specific objective

Alice B. Cruzen

(805) 555-1234 |

Objective To acquire the position of Museum Assistant at the Long Beach Museum of Art where I can apply my experience working with non-profit organizations and museums.

Education University of California, Santa Barbara B.A., in Art History Expected Graduation: June 20xx Significant Coursework ●● Museology ● Survey of Modern to Contemporary Art ●● Survey of Architecture and Planning ● African, Oceana, and North American Art

Relevant Experience Art, Design and Architecture Museum UC Santa Barbara, Santa Barbara, CA University Museum Fine Art Curatorial Intern September 20xx-present ●● Educated students, faculty members and alumni on the current exhibitions and facilitated their understanding and appreciation for artwork as a docent tour guide. ●● Supported exhibitions and programs by attending, planning, and advertising for several opening receptions and events. ●● Traveled to Solvang, CA on a weekly basis to catalogue Channing Peake’s artwork for an upcoming exhibition and created a database for the exhibition catalogue. ●● Tracked and met with collectors in order to add to the artwork database. ●● Attended special seminars with art curators, collectors, and artists to benefit from their experiences and gain knowledge about the art world. ●● Collaborated with interns from different departments to plan seminar topics for the following school year.

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Art History


Arts Fund, Santa Barbara, CA Gallery Intern September 20xx-Present ●● Assisted and organized 5 gallery opening receptions. ●● Ensured that banks deposits were delivered on time. ●● Updated the Facebook page as part of the administrative and clerical aspects of the job. ●● Aided in the proper installation, packaging, and shipping of artwork to ensure no damages occurred. ●● Maintained overall gallery appearance. ●● Maintained and updated the DonorSnap database with artist, donor, and client information to ensure proper contact information was available at all times. ●● Accurately answered general inquiries about the programs available, the gallery and the work exhibited both through the telephone and in person. ●● Provided assistance in planning and executing successful fundraisers and gallery opening receptions. ●● Interacted with guest at events to facilitate the public’s appreciation of the artwork.

Skills ●● ●● ●● ●● ●●

Bilingual (English and Spanish) Experience with DonorSnap Proficient in MS Office Suite including Microsoft Word, Excel, and Power Point Knowledgeable in Loss Prevention techniques Some management experience


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Resume Sample:

Performing Arts and Arts Management

Use this listing to demonstrate other skills that may be important for management or director positions.



Advanced degree Arts management

Bianca Cruz (805) 555-1234

Objective Artistic Director for the Ensemble Theater Project Education UCLA School of Theater, Film and Television, Masters of Fine Arts Emphasis – Directing and Theater Management


Arts Management Institute – Screen Actors Guild


University of California, Santa Barbara, Bachelor of Arts Major – Dramatic Arts, Minor – Film & Media Studies


Performance Theater Experience Director, Collaborator & Performer – Santa Barbara Teen Theater Project Chicago, The Musical – UCSB Dramatic Arts – Roxy Hart Much Ado About Nothing – Ventura Community Theater – Hero The Scarlett Letter – Ensemble Theater Project – Hester Prynne Los Posadas, A Christmas Tale – Santa Barbara Presidio – Angel You’re a Good Man Charlie Brown – SB Summer Theater – Snoopy

20xx 20xx 20xx 20xx 20xx 20xx

Technical & Theater Management Experience Ventura Community Theater • Production Assistant – Fiddler on the Roof • Assistant Stage Manager – The Diary of Anne Frank • Chorus and Stage Hand – West Side Story

20xx 20xx 20xx

Mark Taper Forum • House Manager – Camelot • Director – Little Shop of Horrors • Stage Manager – Sweeney Todd • Artistic Director and Choreographer – Cinco de Mayo/LA

20xx 20xx 20xx 20xx

Skills • Fundraising • Play writing • Event planning • Grant writing

• Management • Accounting skills • Spanish (fluent) • Ability to work under pressure

Awards McNair Scholars – UCSB – Renewable Scholarship National Association of Hispanic Directors – Rising Star Award

20xx 20xx

Resume Sample:


This has the same header as the matching cover letter on pg. 80, this makes for a professional look when presented together.

Tomás Teacher

123 Career Street ■ Culver City, CA 91604 ■ (111) 333-5942 ■ CREDENTIAL Preliminary Single Subject Teaching Credential in Social Science University of California, Santa Barbara

Expected June 2016

EDUCATION Master of Education University of California, Santa Barbara GPA 4.0

Bachelor of Arts, History University of Southern California (USC), Los Angeles, CA

CERTIFICATION Social Science Subject Matter Program, USC

Observation in History classroom, LA area schools

Mini-team Activity Leader, Audubon Middle School, Culver City, CA

May 2015

STUDENT TEACHING Dos Pueblos High School, Goleta, CA Student Teacher Principles of American Democracy (12th grade magnet) World History (9th grade magnet, 10th grade regular education) „„ Instructed gifted, average, and low achieving students of multi-ethnic backgrounds „„ Implemented differentiated instruction in every class to meet individual learning needs „„ Maintained order and discipline in classrooms of 25-50 students „„ Set up student tutoring sessions and parental conferences „„ Volunteered to work track and field events RELATED EXPERIENCE Teacher’s Assistant, Jordan High School, Inglewood, CA USC Joint Educational Project „„ Coached students in French II pronunciation and conversation skills „„ Facilitated weekly discussions about French culture, history, and geography

Expected July 2016

May 2015

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Credential is before and separate from Education Student Teaching and Related Experience sections

January - June 2016

September - December 2014

2011 - 2013

September - December 2011

USC Joint Educational Project „„ Planned and directed weekly Roman history lessons for a sixth grade classroom Volunteer, Diver School for Special Education, Edwardsville, IL „„ Supervised severely handicapped students, ages 11-18, in classroom activities After-School Tutor, Oak Street Elementary School, Edwardsville, IL ACTIVITIES AND HONORS Experience coaching and playing volleyball and tennis Phi Beta Kappa (Academic Honor Society) Kappa Delta Pi (Education International Honor Society)

June-September 2010 2008 - 2010

2014 2014

SPECIAL SKILLS Published writer: Featured in Spring 2015 edition of USC journal AngeLingo


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Resume Sample:



Portfolio website Supplemental degree Website portfolios are a must for visual artists.

JC Education

Marketing & Design Experience

Janice Cortona 805.555.5555 ² ²

Visit my Profile

University of California, Santa Barbara (UCSB) Expected Graduation: June 20xx Bachelor of Arts, Communication Relevant Courses: Social Marketing, Media Entertainment, & Organizational Culture UCSB Extension Expected Completion: August 20xx Professional Certificate: Marketing Relevant Courses: Financial Analysis, Project Management, & Principles of Public Relations

Marketing Intern— UCSB Career Services ²² ²² ²² ²² ²²

Write and edit a weekly e-newsletter promoting events offered by Career Services Interface with employers to sell over $10,000 in ad space in the 2015-2016 Career Manual Developed marketing materials for one of the most successful Winter Career Fairs Executed cross-platform calendar system, resulting in 30% increase for event attendance Supervise and assist in the training of a second marketing intern

Free-lance Graphic Designer— Santa Barbara, CA ²² ²² ²²

August 20xx - Present

October 20xx - Present

Design logos for several local start-up businesses, for use on the web and print Conceptualize and execute designs for signs, brochures, menus, and negotiate price terms Create several websites and collaborate with businesses on design and corporate identity

Course Project: Marketing in the 21st Century— UCSB Extension ²² ²²

Public Relations & Editorial Experience

Created mock social media plan including postings for blog, LinkedIn, and Twitter Utilized web marketing mediums, Search Engine Marketing (SEM), and website optimization/analytics to analyze projects such as SWOT analysis Chapter Management & PR Intern— Boston, MA ²² ²²

Summer 20xx

Using Google Analytics, tracked campaign results to inform brand management, chapter communication, and outlined industry relations and engagement formats Collaborated with managers to unify and grow 230+ campus chapter network

Editorial Intern—UCSB Chapter

Leadership Experience See information about interactive resumes and a helpful example on pg. 64 & 65.


²² ²²

Spring 20xx

September 20xx-20xx

Wrote and edited articles, contributed to editorial calendar, and drafted social media posts Assisted editor-in-chief with chapter goals and content management

Director of Social Media and Publicity— UCSB Comm. Association Store Manager— Blenders in the Grass, Isla Vista, CA

Winter 20xx—Present

November 20xx—February 20xx

Resume Sample:

Has no objective stated

Patrick Medown

(805) 555-1234 •

EXPERIENCE U.S. Senator Diane Feinstein Washington, D.C. Intern March 20xx–Present ss Research Immigration policy and legislation issues for the Judiciary Committee, Memo Writing. ss Respond to constituent mail. ss Schedule tours and respond to constituent concerns. UC Santa Barbara Associated Students Santa Barbara, CA Campus Action Liaison in the office of the External Vice President of Statewide Affairs September 20xx–March 20xx ss Organized UC Wide campaigns around the UC budget and the CA Dream Act. ss Worked voter registration drive and helped UCSB become the campus with the most registered voters in the nation. ss Researched policy and legislation surrounding the above issues. United States and University of California Student Associations Santa Barbara, CA Organizer 20xx–20xx ss Met with multiple elected officials and held presentations surrounding student debt, immigration reform, and national/state budgets. ss Built national and statewide university student association campaigns fighting for the CA Dream Act, Federal DREAM Act, student loan debt forgiveness act, and against Secure Communities. ss Appointed delegation leader for conferences at Washington, D.C. and Sacramento.

EDUCATION University of California, Santa Barbara (UCSB) Santa Barbara, CA Bachelor of Arts in Global and International Studies with an emphasis on the Middle East Expected Graduation: June 20xx ss National Society of Collegiate Scholars. ss Dean's Honors. ss GPA: 3.99 Semester at Sea Mediterranean Europe and North Africa Study Abroad Program through the University of Virginia Summer 20xx ss Developed an analytical perspective on the international human rights law systems. ss Acquired personal insight and knowledge for global cultures.

ADDITIONAL EXPERIENCE UCSB Improving Dreams Equality Access and Success (I.D.E.A.S.) Santa Barbara, CA ss Served as Co-Chair, 20xx–20xx, and Internal Advocacy Chair, 20xx–20xx. ss Directed recruiting efforts and increased membership by over 50%. ss Led and planned annual outreach conference for over 200 high school students at UCSB. ss Hosted and led community workshops on Deferred Action and other immigration legislation. UCSB Housing and Residential Services Santa Barbara, CA Resident Assistant August 20xx–June 20xx ss Addressed student conduct and facilitated conflict mediations. ss Created and executed programs varying in topics from education, community service projects, and campus wide event. Manchester Beach KOA Campground and Resort Manchester, CA Office Receptionist and Clerk Seasonal June 20xx–August 20xx ss Managed reservations, check-ins, and check-outs, as well as other administrative duties. ss Supervised store and inventory. Guest Service Representative ss Addressed guest complaints, questions, and information. ss Greeted an approximate 100-300 customers per week.

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Political Activism


This resume does not have an objective AND starts with an Experience section since the experience is sufficiently descriptive, relevant, and compelling. The cover letter that would accompany such a resume would clarify the type of position being sought.


ss Bilingual: Fluent in Spanish (native Spanish speaker). ss Proficient in Microsoft Word, Excel, Power Point and have PC hardware knowledge. ss Experience with public speaking and conducting interviews.


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Interactive Resumes


Having interactive elements on a resume is another way you can show creativity and graphic design skills to potential employers. This interactive resume was created in Adobe InDesign and then exported as an interactive PDF. The thumbnails of the pictures are actionable buttons that, when clicked, show a larger view with additional images and accompanying text (as shown on the next page). The interactive resume is similar to an online portfolio. Different pieces of work can be displayed visually, and then explained through text. The interactive format provides more space than a normal resume to showcase artwork, writing samples, or any other visual or audio information. Active hyperlinks to email address and LinkedIn page.

An interactive resume can be sent directly to employers or can be posted on a LinkedIn page, personal website, or blog. Showing that you have the skill set to create a document with interactive elements will appeal to employers and will convey an interest in design and technology. NOTE: This is for jobs in creative industries and would be inappropriate for accounting, human resources, or engineering; at least in the present market. Keep in mind... things change.

EXPERT ADVICE ONLINE PORTFOLIO An alternative to an interactive resume is an online portfolio where you display your professional and personal work. You can include your print resume and contact information, as well, to give employers a clear idea of your skills and creative experience.

Make images buttons so you can provide more information when clicked.

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Resume Sample:


Social Services

A broad objective Study abroad experience Highlights specific, relevant experiences

Amelia Torres 1234 Abrego Road Goleta, CA 93117 (805) 555-1234

OBJECTIVE To apply my trilingual counseling abilities through an internship in social services. EDUCATION University of California, Santa Barbara (UCSB) Use bullet points within Bachelor of Arts in Psychology, expected June 20xx the paragraph style to Honors Program, GPA 3.5 maximize usage of space. Relevant Courses: • Social Psychology • Psychological Research • Developmental Psychology • Introduction to Career Development Education Abroad Program, Paris, France. Sept. 20xx – May 20xx COUNSELING & LEADERSHIP EXPERIENCE

Include study abroad experience within the Education section.

Career Peer Advisor, UCSB Career Services, Santa Barbara, CA Sept. 20xx - Present • Provided counseling and advising in both Spanish and English to diverse community of students on wide range of topics • Calmed difficult, angry, and anxious students • Explained usefulness of various career-related assessments • Maintained confidentiality and complied with FERPA regulations Chair, UCSB Chicano/Latino Psych-Soc Club, Santa Barbara, CA Sept. 20xx - Present • Led meetings of up to 15 members • Mediated conflicts between members • Arranged and presented culture-based workshop for high school students • Provided support and remained sensitive to the needs of the various club members RESEARCH EXPERIENCE Research Assistant, UCSB Psychology Department, Santa Barbara, CA Dec. 20xx - Present • Guided participants through experiments • Managed data using Excel • Maintained confidentiality of results Historian, Raices de mi Tierra, Ballet Folklorico, Chula Vista, CA May 20xx - June 20xx • Researched regions of dance and presented findings to dance troupe • Gained insight into various subcultures of the Mexican culture • Established rapport and conducted informational interviews with wide range of performers Complete work history available upon request. SKILLS Trilingual: English, Spanish, and French.


This sentence conveys that there is more information available, but most relevant information is included.

Resume Sample:

Functional resumes, although not widely used, highlight your skills and abilities, rather than your chronological work history.

Functional approach Financing education

Margaret Bell (805) 555-1234 •

OBJECTIVE Entry-level international trade position utilizing knowledge of foreign cultures and languages, administrative skills, and research abilities EDUCATION University of California, Santa Barbara (UCSB) B.A. in Political Science with an emphasis on International Relations GPA: 3.5 Universidad de Sevilla, Sevilla, Spain Intensive Spanish Language Program

Expected June 20xx Aug 20xx-Dec 20xx

Financed 75% of my educational expenses through scholarships and part-time work while attending school on a full-time basis PROFESSIONAL SKILLS Cross-Cultural/Languages • Increased cross-cultural sensitivity and understanding through semester study abroad program in Sevilla, Spain and extensive travel experiences during this time • Conversational Partner with International Students & Scholars Program and Volunteer Assistant with UCSB Extension ESL Program • Fluent in Spanish, French, and Dutch

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Study Abroad


Administrative/Computer • Systematized filing system for a law firm to increase efficiency • Administered accounts receivable and payable for a software firm • Handled twelve incoming phone lines for software firm • Used UCSB online database systems to conduct research • Proficient in Excel, PowerPoint and Access International Research/Marketing • Researched and compiled an overview of worldwide environmental clean-up industry • Developed representation agreements with various suppliers • Marketed two different international internship exchange programs to local businesses • Conducted research as part of course on management of international business EXPERIENCE SUMMARY • Import/Export Intern, Intertrade Services, Ventura, CA Summer 20xx • Marketing Associate, AIESEC (Association Internationale des Etudiantes en Sciences Economiques et Commerciales), Santa Barbara, CA Fall 20xx • Administrative Assistant, Law Office: Joseph Bart, San Francisco, CA Summers 20xx, 20xx • Receptionist, SL Corporation, Corte Madera, CA Summer 20xx

Who should use functional resumes? People who... Have gaps in their work history Are looking to transition into a new career Are reentering the workforce Don't exactly fit the mold of what recruiters are looking for Have frequently changed jobs


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Resume Sample:



Keeps sexual orientation discreet

Nunya B. Izness 1234 Abrego Road Goleta, CA 93117 (805) 123-4567

OBJECTIVE To obtain a position in human resources using my knowledge of business and human behavior.


University of California, Santa Barbara (UCSB) B.A Psychology Cumulative GPA: 3.5

Relevant Courses: - Introduction to Applied Psychology - Business Writing

Expected Graduation: June 20xx Upper-Division GPA: 3.76

- Social Psychology - Business Communications


Intern, Student Resource Center, UCSB Santa Barbara, CA mm/20xx - Present • Facilitate 20 bi-weekly discussions of 10-15 students regarding issues of diversity • Co-coordinate programming for a regional conference with over 400 students in attendance, managing over 40 workshops and caucuses • Work with ethnically diverse students to advocate for increased representation and services within the university environment • Organize campus phone banking to educate voters about civic issues Chair, “Chicano/Latino Psycho-Soc,” UCSB Santa Barbara, CA mm/20xx - Present • Organize club meetings of up to 15 students • Mediate conflicts between group members • Arrange and present culture-based workshop for high school students regarding careers in psychology Research Assistant, Applied Psychology Dept., UCSB Santa Barbara, CA mm/20xx - mm/20xx • Assisted with community-based participatory research project studying segments of the local Santa Barbara community • Led outreach efforts to targeted sub-populations, manually entered information from physical surveys, helped to develop categories for qualitative research

OUTREACH AND COMMUNITY INVOLVEMENT Member, UCSB Political and Social Student Diversity Group

Member, Hermanos Unidos, UCSB

mm/20xx - Present mm/20xx - Present


Languages - Fluent in Spanish and English Computer - PC and Mac, Proficient in all Microsoft 20xx Applications

68 Thank you to Michael Rogers for providing this resume, and the one on the following page.

Resume Sample:



Refers to sexual orientation

1234 Abrego Road Goleta, CA 93117

(805) 123-4567

OBJECTIVE To obtain a position in human resources using my knowledge of human diversity, including lesbian, gay, bisexual, transgender, and queer (LGBTQ) and Chicano issues.


University of California, Santa Barbara B.A. Psychology GPA: 3.5

Minor: LGBTQ Studies Expected Graduation: June 20xx

Relevant Courses: - Introduction to Applied Psychology - Chicana Writers

- Social Psychology - Sociology of LGBT Communities

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Gotta Shoutit

EXPERIENCE Intern, LGBT Resource Center, UCSB Santa Barbara, CA mm/20xx - Present • Facilitate 20 bi-weekly discussions of 10-15 students regarding issues important to the queer community

• Co-coordinate programming for a regional conference with over 400 students in attendance, managing over 40 workshops and caucuses

• Work with ethnically diverse LGBTQ students to advocate for increased representation and services within the university environment

• Organize campus phone banking to educate voters about Proposition 8 Chair, “Chicano/Latino Psycho-Soc,” UCSB Santa Barbara, CA mm/20xx - Present • Organize club meetings of up to 15 students • Mediate conflicts between group members • Arrange and present culture-based workshop for high school students regarding careers in psychology Research Assistant, Applied Psychology Dept., UCSB Santa Barbara, CA mm/20xx - mm/20xx • Assisted with community-based participatory research project studying the local Santa Barbara LGBTQ community • Led outreach efforts to transgender community, manually entered information from physical sur­veys, helped to develop categories for qualitative research


Member, Hermanos Unidos, UCSB

mm/20xx - Present mm/20xx - Present


Languages - Fluent in Spanish and English Computer - PC and Mac, Proficient in all Microsoft 20xx Applications


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Resume Sample:

International Student Do not include personal information such as marital status, ethnicity, birth date, or employment status.


International education experience

Indicate "adopted" American name in parentheses. If your name is difficult to pronounce, consider including the phonetic spelling beneath your name (i.e. "My-lin").

Mylinh (Lin) Kwok

CURRENT ADDRESS PERMANENT ADDRESS 4321 Career Street 957 Ling Wong House Isla Vista, CA 93117 Flat 5, 7/C Phone: 805.555.1234 Kowloon, Hong Kong Phone: 852.1234.5678 OBJECTIVE To obtain a position as software engineer with concentration in developing communication software.

SUMMARY OF QUALIFICATIONS • Three years of experience developing dynamic and interactive databases • Proven communication skills developed through leadership and presentations • Fluent in English, Mandarin, and Cantonese • Proficient in C++, SPSS, and Dreamweaver • Culturally fluent in customs of Hong Kong, China, and the United States EDUCATION

Convert foreign GPAs to be consistent with the 4.0 scale used in the U.S.

Master of Science, Computer Science University of California, Santa Barbara (UCSB) GPA: 3.75

Expected June 20xx

Bachelor of Science, Computer Engineering May 20xx The University of Hong Kong (Globally recognized and ranked as the #1 university in both Hong Kong and China)

RELEVANT EXPERIENCE Systems Analyst/Programmer, June 20xx – Present UCSB Student Information & Systems Technology • Analyzed, designed and implemented the Job Matching Program for Career Services • Helped implement inter-departmental computer communications systems (Outlook) • Wrote FOCUS programs to extract information from student records database • Established supercomputer connection with ABC State College • Coordinated and presented training sessions for computer users in the Division of Student Affairs

LEADERSHIP EXPERIENCE • Vice President of International Students Association (UCSB) • Member of Kappa Alpha Psi (UCSB)

20xx-20xx 20xx-20xx

HONORS & AWARDS • Dean’s List – UCSB All quarters to date • Recipient of $4000 Academic Scholarship, UCSB Department of Computer Science


Curriculum Vitae

Writing a Curriculum Vitae

Research Experience The CV is most widely used to provide the Teaching and Research Interests reader with a summary of your academic accomplishments: disciplines studied, degrees Publications earned (or in progress), and academic-related Presentations experience, especially teaching and research. For Professional Affiliations the CV to be successful in doing this, it must first References attract the interest of the reader – to entice him or her to take a closer look at you and your other Other possible categories include: application materials. Professional Training 2-5 pages is the typical length of a CV, and you Languages can expect yours to grow longer as you gain Awards more experience. You can anticipate that you Fieldwork will need more than one CV, so that you can emphasize your various skills and experience Other Professional Experience based on different requirements (e.g., teaching Certification or Licensures versus research). The copy and paste function of For a look at what an undergraduate CV would a word processing program makes this process look like, turn to the next page. fairly easy, but it is still time consuming to get it the way you want it. Constructing a CV that really highlights your selling points is a process that involves numerous drafts and reviews. Start early to craft a CV that includes all of your experiences, and then copy and paste from that in order to create a targeted CV. Leave yourself plenty of time to get feedback and incorporate your desired changes. (Above information adapted with permission from UC Berkeley Career Center.)

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A curriculum vitae (CV) is typically submitted by CV Categories a graduate student pursuing academic positions. Typical categories you might consider include: Contact Information On occasion, though, CVs are requested of undergraduate students who are applying for Education graduate school or other opportunities, such as Dissertation research, government fellowships, and grants. Professional Experience


Visit the Career Resource Room (CRR) during drop-in hours (11am–4pm; Monday through Friday) to have a counselor look over your resume or CV in a quick 15-minute appointment.

Resume vs. Curriculum Vitae (CV) Resume


A brief advertisement intended to evoke interest and action.

A comprehensive summary of qualifications and work experience.

Used to apply for work in industry & the private sector.

Used to apply for work in education or research/scientific institutions.

A marketing piece presenting information relevant to the position sought.

A more detailed document about an applicant's past.

Brief, one or two pages.

Longer, between two and ten pages.

Focused and specific

Inclusive and comprehensive.


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Undergraduate CV Sample GAUCHO STAR Curriculum Vitae

Marine Science Institute University of California, Santa Barbara Santa Barbara, CA 93106

1 (000) 000 – 0000

EDUCATION 2016 (expected)

University of California, Santa Barbara (UCSB) B.S. Aquatic Biology, GPA 3.65 SENIOR PROJECT 2015-2016

Advisors: Dr. Smith and Dr. Jones Explored mechanisms that facilitate colonization of different plantbased aquatic animals. Utilized SUCBA surveys and experiment maintenance, conducted statistical analysis, data management, and scientific writing. Resulted in a 30-page final project that was presented to research team. FIELD AND LABORATORY EXPERIENCE


6/2015 – 8/2015

Field Research Assistant, UCSB Sampling of beach invertebrates after the 2015 Refugio oil spill

2/2014 – 3/2014

Field & Laboratory Assistant, Marine Lab, UCSB SCUBA collections of invertebrates, deployment and retrieval of experimental equipment, setup and maintenance of mesocosm lab experiment, dissection and grinding samples for isotope analysis, water sampling and filtering.

8/2013 – 9/2013

Dive Intern, UCSB Marine Science Institute (MSI) SCUBA collection of urchins and deployment of tethered urchins for a predation experiment, surveys of kelp and benthic invertebrate abundance at study sites.

6/2013 & 9/2013

Laboratory Assistant I, SONGS Mitigation Lab, UCSB MSI Sampling of salt marsh fish, invertebrates, and vegetation

4/2013 – 6/2013

Intern/Laboratory Assistant I, Crab Lab, UCSB MSI Sandy beach sampling, identification of nearshore macroalgae and beach macroinvertebrates, grain size analysis, data entry and processing, LiMPETS teacher training, conducting a pilot study testing the efficacy of vital stains on beach invertebrates.

1/2016 – present

Project Leader, Animal Behavior (EEMB 138), UCSB Explored research pertaining to animal behavior in marine life in pacific ocean and produced a review of relevant information. Collaborated with 3 other group members. Presented information to professor and class.

6/2014 – 7/2015

Lab Member (EEMB 170) UCSB Setup and cleanup of labs, organization of materials, assisting students with projects. AWARDS


“Best Undergraduate Poster,” South African Sandy Beach Symposium PUBLICATIONS


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Jones, D.M., Smith, J.E., Hope, N.K., Star, G. 2014. Local extirpations and regional declines of beach fauna in Southern California PRESENTATIONS


The role of disturbance, larval supply, and native community on the establishment of a non-native species on oil platforms in the Santa Barbara Channel Poster at the LTER Network’s All Scientist Meeting CAMPUS INVOLVEMENT

5/2012-6/2016 9/2014-8/2015

Vice President of Aquatic Biology Club Resident Advisor for Anacapa Hall SKILLS & QUALIFICATIONS

ƒƒ ƒƒ ƒƒ

Technical Skills: species identification, dissecting microscope use, database research, scientific writing, experimental design, statistical methods Computer Skills: Microsoft Office, SigmaPlot, JMP, R Diving Certification: SSI Open Water Diver Certified (2014)


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Cover Letters Made Easy


While each cover letter needs to be custom-crafted that doesn’t mean you need to start from scratch each time. Using a simple yet highly effective formula, you can produce these letters quickly – without sacrificing quality, and with careful attention to the specific needs of each employer. Follow these steps:

1 2 3 4 5

Address Your Audience

Different audiences dictate different instructions. Whenever possible, write to an individual by name. This creates a better impression and gives you a better opportunity for follow-up. Don't be afraid to call a company and ask who your letter should go to. (Just be prepared with your professional introduction in case you get that person on the line!) When responding to an online posting or ad, omit outdated salutations such as "Dear Sir or Madam" or To Whom It May Concern" – consider using "Dear Internship Coordinator" or "Dear College Recruiter."

Be Clear

While most readers enjoy a snappy, interesting opening more than the standard, "I'm writing to inquire about jobs at your company," never sacrifice clarity for cleverness. Be sure that the opening of your letter clearly communicates why you are writing and why the reader should care.

Communicate Value

The body of your cover letter should tell the reader what they care about – namely, what you can do for them. Your value is best communicated through your specific accomplishments rather than vague statements. A bullet-point format is extremely useful for highlighting three or four relevant points, and this format forces you to keep your letter to a concise, readable length. This section of your letter is easily tailored to the specific needs of your audience – whether described in a job posting, related to you by a networking source, or learned through research. Use your accomplishments as evidence of your ability to assist them with precisely the challenges they are facing.

Don't Overdo It

After delivering your value message, provide just enough information to give your audience a sense for your scope of experience and key selling points. Don’t overwhelm readers with too much detail; don’t retell your entire career history; don’t feel you must respond to every requirement listed in an ad; and don’t go overboard relating your personal attributes. In fact, if your letter is too long, your paragraphs too dense and wordy, chances are your audience will give up before finishing. Your goal is simply to entice them to read your resume and want to know more about you, inviting a call for an interview.

Exit Gracefully

You’ve said your piece, given your readers the initial information they need to evaluate your candidacy. End your letter on a positive note, expressing your interest in a meeting. Again, it is more important to be clear than to be clever, but do try to keep your language fresh by avoiding overused phrases and sentences.

Adapted from Louise Kursmark, author of Cover Letter Magic, 15-Minute Cover Letter, and more than a dozen other books on resumes, cover letters, interviewing, and other career topics. An award-winning resume writer and president of Best Impression Career Services, Inc., she is professionally certified as a Master Resume Writer, Interview Coach, and Career Transition Coach.

Cover Letter Outline


YOUR “LETTERHEAD” HERE (use same heading you use for your resume) Date

Employer Contact Information: Name Title Company Address City, State, Zip Code

Salutation: Dear Mr. or Ms. Employer Last Name: Make every effort to find the name of the person in charge of hiring. If you absolutely are unable to learn this, avoid the use of “To Whom It May Concern” or “Dear Sir or Madame,” and instead consider the more modern “Dear Hiring Manager,” or “Dear Human Resources Manager.” “Dear Decision Maker for X Position” or “Dear Recruiter” work well, too.

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Every quarter Career hosts a handful of resume & cover letter workshops. Check out our online calendar for when these are taking place!

Body of Cover Letter: The body of your cover letter lets the employer know what position you are applying for, why the employer should select you for an interview, and how you will follow up.

First Paragraph: The first paragraph of your letter should include information on why you are writing. Mention the position you are applying for. Include the name of a mutual contact, if you have one. Be clear and concise regarding your request.

Middle Paragraph: The next section of your cover letter should describe what you have to offer the employer. Convince the reader that you are highly-qualified for the position by making strong connections between your abilities and their needs. Mention specifically how your skills and experience match the job you are applying for. Remember, you are interpreting your résumé, not repeating it. Try to support each statement you make with a piece of evidence. Use several shorter paragraphs or bullets rather than one large block of text.

Final Paragraph: Conclude your cover letter by thanking the employer for considering you for the position. Include information on how you will follow up. State that you will do so within a week's time of the date you send your cover letter and résumé. Use a specific time frame, such as "during the week of May 19."

Complimentary Close: Respectfully yours,

Signature: Handwritten Signature (for a mailed letter) Typed Signature

EXPERT ADVICE COVER LETTERS Cover letters are never optional. This is your personalized sales pitch that determines whether your resume is reviewed. It is a chance to show the reader the person beneath the accomplishments, to make a personal connection between the reader and your background.


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Cover Letter Sample Benjamin Fitz 1234 Road Street Anywhere, CA 00000 805-555-1234

February 7, 20xx Maya Employer, Benefits Supervisor Best Company 7890 Street Avenue Somewhere, CA 11111 Dear Ms. Employer:

Create an opening that catches the reader’s attention right from the start. If you have that mutual friend or are answering an ad the employer placed in the paper, say so right away. Immediately mention the traits you want the reader to consider when thinking of you. Or, construct an interesting opening that jumps out and makes a point.

How does a company manage to provide a cost-effective yet competitive benefits package for its employees? While I am certain that there are no easy answers, this is the type of challenge that stimulates me and prompts me to apply for the position of Benefits Analyst. My qualifications for this position come from a six-month internship I had last year and my undergraduate degree in Sociology. From the internship I gained a solid understanding of basic benefits management, including the process of researching and evaluating various options that might be offered to employees. Through the evaluation process, I was able to exercise my skills with numbers and formulas to examine the costs and values of each option. In addition, I first observed, and then participated in, lively discussions among top managers and the benefits supervisor, and from these I learned the art of diplomacy in the workplace. This skillful dance of tact dovetailed well with my study of interpersonal communication within my major, while my understanding of the various needs of different groups of people helped me to better comprehend the issues under discussion. I imagine that every workplace has its unique approach to benefits, and I believe that my experience to date would enable me to quickly learn yours at Best Company. I hope to meet with you in the near future to discuss the position and my qualifications in further detail. I will contact you during the week of February 15 to see how my application is progressing. Thank you for your time and consideration. Sincerely,

Benjamin Fitz 76

Consider borrowing an idea from successful direct mail writers: use a "P.S." which achieves high readership and response.

P.S. I heard of this position through my neighbor, Penny Moneybags, who works in your finance department.

Cover Letter Sample

5655 Vista Universidad Isla Vista, CA 93117 (805) 965-8540 October 20th, 20xx Leslie Sanchez, Program Director Edible Schoolyard Project Chez Panisse Foundation 1517 Shattuck Avenue Berkeley, California 94709 Dear Ms. Sanchez:

Your opening line is critical, as is the first paragraph. The average employer needs to be enticed to read past the first sentence.

I learned about your work with Alice Waters and the Edible Schoolyard Project from my professor, Donna Lubak. She knows my career interests and, remembering you from her class in 2007, urged me to get in touch with you. I visited your website and was thrilled to see a job posting for a Site Coordinator Position. I have enclosed my résumé with this letter.

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After a careful reading of the position description, I am confident that I have a number of skills and experiences that I can put to use at the foundation:                   

Pick three to four top skills or qualifications the employer is seeking based on the job description and match your interests, traits, experiences, and education.

• Program outreach and strategic planning. Two of my internships were on local area school sites where I learned about the culture and basic structure of the public school settings in California. During this time, I worked closely with a foundation-sponsored program to increase student reading skills and observed and assisted in several successful combined program initiatives that might be useful for the Edible Schoolyard project. • Strong accountability and reporting capabilities. Successful completion of the UCSB writing minor has honed my abilities to integrate various report formats using Excel and PowerPoint in creative and effective communication styles. • Language and cultural sensitivity. During my internships and travels, I have acquired insights into the barriers and challenges facing non-English speakers in addition to my own efforts to become fluent in Spanish. • Healthy eating habits advocate. As a certified food enthusiast, I regularly volunteer at the Isla Vista Food cooperative sorting organic vegetables and helping customers. The mission of the Schoolyard project is a direct match with my own system of values.

The best time to meet for me would be during my winter break at the end of March. I will check with you in the next couple weeks to find out when would be best for you. Thank you in advance for your time and consideration. Sincerely,

Chris Goleta Chris Goleta

Close the letter by letting the employer know how they can reach you and by taking the responsibility yourself for the next step. Tell the reader when you will contact them to see when the two of you might meet to talk in person. This is not being pushy—it is showing initiative.


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Cover Letter Sample

6511 Sabado Tarde Road #7 Goleta, CA 93117

January 24, 20xx Blake Carroll, College Recruitment 355 South Grand Ave. Suite 2000 Los Angeles, California 90071 Dear Mr. Carroll: The auditing internship position at KPMG LLP is of great interest to me. As a junior attending the University of California, Santa Barbara, I am eager to apply my accounting and tax coursework through a summer internship with a firm located near my hometown in the Bay Area. Your company appears to be one in which my educational training to date coupled with my analytical skills and previous work experience could result in a mutually beneficial association. My previous employers have found me to be exceptionally hard working, motivated, and dependable in carrying out the variety of responsibilities assigned to me. I have previous internship experience in the financial sector having worked for Bay Federal Credit Union. As a part of their banking system conversion team I became familiar with teamwork and project planning efficiency in a professional environment. It was this summer internship that sparked my initial interest in accounting. Currently, I work part time for the Career Services Department at the University of California, Santa Barbara where I assist my fellow students in finding internships and career related employment by utilizing the resources of the center. I prefer the Silicon Valley office and am available to work June through September. Enclosed you will find my rĂŠsumĂŠ for your review as well as my unofficial transcript. I have taken a number of courses that have given me a strong foundation in accounting and economics. I will continue to enroll in upper division economics and accounting classes as I complete the requirements to obtain my degree in Business Economics with an Accounting Emphasis by June 20xx. Thank you for your time and consideration. I look forward to meeting you and discussing how I can contribute to your firm as a summer intern. Sincerely,

Steve Smith Enclosure


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123 Gaucho Way  Goleta, CA 93117  805.555.1234  April 12, 20xx Mr. Brian Clark Human Resources Manager SLO Scientific Research Center 123 College Dr. San Luis Obispo, CA 93105 Dear Mr. Clark: I am pleased to submit my application for the position of Assistant Professor of Marine Animal Ecology that is open in your department. The SLO Scientific Research Center would be an excellent place to conduct and teach science given its ready access to marine and estuarine field sites, the opportunity to teach motivated undergraduates, and a suite of colleagues doing interesting research with whom to collaborate. Please find enclosed my résumé which outlines my qualifications for this position.

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Paolo Moretti

I believe I am well qualified for the position that you are seeking to fill and would be a strong asset to your department for several reasons: ●● First, I have a strong background in ecological theory, experimental design, and quantitative analysis and statistics. My participation in scientific working groups, presentations at numerous national and international conferences and preparation of papers for journal publication reflect my commitment and ability to contribute strongly to the advancement of the field. ●● Second, I plan to continue research focused on the function and organization of estuarine, marsh and nearshore environments, particularly on the populations of organisms that live there. Furthermore, I have a strong commitment, as evidenced in my previous work and publications, to making the results of my research applicable to conservation issues. In particular, I have emphasized development of the field of invasion biology into a more predictive, proactive discipline. ●● Third, teaching is a passion of mine. My experience leading a field ecology course over several years at UCSB, teaching high school, and preparing numerous conference presentations, have sharpened my teaching skills and solidified my commitment to teaching as a life-long pursuit. ●● Finally, I am a strong advocate of collaborative efforts, and therefore very excited by the diverse research interests of the faculty at SLO Scientific that can provide complementary expertise for such endeavors. The ability to collaborate with researchers at the Center for Marine Biology, CICEET, and Sea Grant and Open Ocean Aquaculture (OOA) programs is a particularly exciting opportunity. I look forward to the opportunity to meet with you in person to present details of my latest work, and to talk with you in depth about your own research and possible areas for collaboration. I will contact you next week to make sure that you have received my application. Thank you very much for your time and consideration. Please feel free to ask for additional supporting materials, including references. Sincerely, Paolo Moretti


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Cover Letter Sample Tomás Teacher

123 Career Street ■ Culver City, CA 91604 ■ (111) 333-5942 ■

May 1, 2016 Dr. Judith Myers, Principal Oakwood High School 4567 Hillside Drive Carpinteria, CA 93013

This is the same header as the matching resume on pg. 61, this makes for a professional look when presented together.

Dear Dr. Myers: I read with great interest the posting for a high-school social science teacher currently posted on EdJoin. I will be completing my single subject credential at UC Santa Barbara this June, after which I will be available for a full-time teaching assignment. Enclosed is my resume for your consideration. My status as a soon-to-be-credentialed teacher formalizes my long-term interest in teaching, as I have five years of experience teaching elementary- and high-school students. As far back as high school I recognized my passion and capacity for teaching, which I put to work as an after-school tutor at an elementary school, and as a volunteer with severely handicapped adolescents. While earning my B.A. in History from the University of Southern California, I participated in several opportunities in local middle- and high-school classrooms doing everything from observing history classes, planning and delivering history lessons, and engaging high school students in discussions about French culture, history, and geography. It was in the high school environment where I found the greatest job satisfaction in helping students to find present-day meaning in history. This experience proved to me that my true calling is as a social science teacher, and in my student teaching over the past year I have felt both challenged and exhilarated in all aspects of teaching. I would very much like to bring my enthusiasm for and commitment to teaching social science to Oakwood High School. Thank you for taking the time to consider my credentials. I believe that my background and dedication make me a strong candidate for this position and to the teaching team at Oakwood High. I look forward to sharing my ideas, energy, and enthusiasm with you at your convenience. I will contact you again during the week of May 12 to see how my application is progressing and to see if there is anything else I can provide you.


Tomás Teacher


Email Cover Letter Sample I am excited about the Social Worker Assistant position with We Care Services in the Los Angeles area. My recent degree in psychology combined with my bilingual Spanish/English skills and community outreach experience make me a strong fit with this position. As you will see in my attached resume, I have served a variety of leadership and program development roles through collaborative team work and creative problem solving methods to best serve at risk student populations. I now hope to apply these skills in developing effective short and long term plans of care that best address the psychosocial needs of the elderly. Through direct service at an elderly care facility in Santa Barbara and personal family experiences, I have learned the importance of finding creative ways to interact with different types of individuals needing to share their stories and life experience. My coursework in developmental psychology has further strengthened my theoretical framework for the types of issues that present themselves to this population. I consider myself patient, respectful, and understanding of the health and mental challenges that confront the elderly. For all these reasons, I seek your active consideration of my application for this position, and look forward to hearing from you in the near future. Thank you again for your time and consideration.

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Dear Selection Committee:

Be sure your subject heading tells the employer what to expect. Example: Social Worker Candidate

Sincerely, Stew Dent

Following Up After Applying You’ve submitted your application/resume/ cover letter for a job or internship. Now you just sit back and relax, waiting for the employer to contact you, right? Wrong!

Whether you email or leave a voice-mail message, it is unlikely that you will get a response. However, the important part is that you demonstrate to the employer that you follow Your follow-up (or lack thereof) speaks volumes to through – and that you get your name in front of employers. If your cover letter indicated that you the employer one more time. would follow up with them, make sure you do When you do get a response to your application precisely what you said you would do. You may from the employer, this is a very positive sign call or email them with a message something and you should take it seriously. Your actions like: are indicative of how you will behave in the workplace, so be 100% professional in your “On April 17 I applied for the position of interactions with the employer – in both your financial analyst. I am still very interested in the position. Please let me know if there is additional written and oral communication. information I may provide that will help you move forward.”


Visit the Career Resource Room (CRR) during drop-in hours (11am–4pm; Monday through Friday) to have a counselor look over your cover letter in a quick 15-minute appointment.


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Reference Page Sample Use the same header as your resume and cover letter.

References for Jonathan Mills

123 Country Road Goleta, CA, 93117

(805) 123-4567

Jane Cooper, Manager, VisionTek, Inc. 3 Alamitos Way, Santa Ynez, CA 93145. (905) 987-6543 • Ms. Cooper was my immediate supervisor during a six-month internship in the manufacturing department at VisionTek. She can be reached during normal business hours. Tu Riker, President, Goleta Water Council 300 Brook Street, Goleta, CA 93117. (805) 111-2222  • Mr. Riker supervised my work as a public-opinion researcher during Hurricane Sandy in 2012. He can be reached after 3:00 p.m., Monday through Thursday. Dr. Felicia Cortez, Director, Marine Scientists for Conservation 390 Walrus Road, Seattle, WA 94329. (206) 999-8888  • I worked for Dr. Cortez for three summers. She supervised my conservation projects as well as clerical work. She can best be reached mornings at the number provided.

EXPERT ADVICE REFERENCES If your references are so well known that the mention of their names would be a magic key, think about listing their names on your resume. This gives you the flexibility of altering your list according to appropriateness for each job for which you are applying. Possible references are former supervisors, UCSB faculty, and others who are qualified to comment on your work habits, achievements, personal qualifications, etc. Line up your references in advance and clue them in on your career objective so they will know which of your sterling qualities to emphasize. Keep your references posted on your progress and send a thank you letter. People who help deserve to be appreciated.


Let’s drive the future, together. Your career starts here.

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No one shapes the future alone. Innovation at this level requires the best and brightest minds working together as a global team to make mobility safer, smarter and more sustainable.

Continental Advanced LIDAR Solutions 6307 Carpinteria Ave, Suite A | Carpinteria, CA | 93013


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Interviewing for the Job Interview Preparation

Diligent preparation for interviews is the best way to reduce anxiety and boost performance. There are many ways to get ready for interviews. Below are some methods we’ve been recommending to students in recent years: understand the interviewer, prepare for the behavior-based interview, and develop stories that highlight your skills and background. CONSIDER THE INTERVIEWER. Interviewers are under considerable stress and pressure. They must determine in 30 minutes whether you can do a job effectively, be appropriate for the organization, or stay long enough to warrant training. Interviewers must learn as much as possible about you as quickly they can. When you consider this, you understand why you want to do well in thoroughly communicating your qualities and strengths as they relate to the company. KNOW THE COMPANY. Simply being informed about an employer does not guarantee a successful interview. You must demonstrate that knowledge by successfully “weaving” information about the employer’s products, finances, and services into your answers. Most employers have information about their company both online and in print. Check their website first to see if what they have is easily accessible. Major employers provide annual reports and company literature while smaller organizations publish brochures, fact sheets, and annual reports. Good resources for company information include LinkedIn, the UCSB library, trade journals, the Web, and Chambers of Commerce, to name a few.

Interviewing Skills The interview is all about communication! Communication is the means by which you as an applicant advertise who you are, the skills and assets you offer, and reasons why you are the right candidate. Your communication allows you to make a lasting impression.


IF YOU ARE A HUMANITIES/SOCIAL SCIENCE STUDENT: Both written and oral communication are necessary within and between organizations. For example, reports have to describe procedures and outcomes accurately, and phone calls are often used to clarify specific points. While you might imagine someone else will take care of the communications, it usually comes back to the individual project team member. Also, communication skills are essential if you want to take advantage of promotions that can lead to marketing, management, and consulting. IF YOU ARE AN ENGINEERING OR SCIENCE STUDENT: The technical job is the beginning for many professionals. Technical projects require teamwork coordination of tasks and roles, where communication is essential. In technical areas, students often depend upon mathematical skills and technical expertise. However, no one works alone on projects. You must be able to speak and write clearly in order to work well within an assigned project group. COMMUNICATION IS KEY. Lily Maestas, in her book Unlimited Options, informs us that as you interview, “Remember: words create a thousand pictures.” In the interview, you want to package and sell yourself. Your communication will be a determining factor as to whether or not you get hired for the job. It is essential that you feel confident and know you are competent in your communication skills.

Practice, Practice, Practice By reviewing what you want to say out loud with a friend or relative, you will be able to perfect your interviewing skills. You will be one step closer to success in delivering your interests, answers to questions, and needs clearly and confidently throughout the interviewing process.

Be sure to develop your language skills and vocabulary. After you have thought of the experiences, achievements, or images you want Employers not only value knowledge and skills in to portray about yourself, practice pronunciation, your discipline, they place importance on written enunciation, and sentence structure until feel and oral communication skills as well. They confident in your ability to deliver your answers expect you to know about the world of work and to the interviewer comfortably and effectively. have the ability to communicate clearly about The bottom line: Finding a job requires the ability your field as well as the unique aspects of what to communicate. Keeping the job, and especially you have to offer their company/industry. advancing in your career, requires the same.

Interview Follow-Up

Interviewers with our On-Campus Interview Program(OCI) have an online option to give you an interview evaluation. Not all do, but you can check with the OCI desk a few days after your interview to see if your recruiter submitted evaluations. These reports will not tell you whether or not you got the job, but they can tell you something about your interviewing skills. If two or three interviewers suggest that an area needs improvement, make an appointment with a career counselor to polish those skills.

SKYPE INTERVIEW TIPS Technology plays a large role in the hiring the recruiting process. So, don’t be surprised if you are asked to participate in an online virtual job interview. The same rules apply whether the interview is in person or online. You should conduct yourself in a professional manner while also considering these aspects when it comes to using technology: get your technology ready, dress for the camera, remove distractions, do a test run, and look directly at the camera when answering questions.

Another way that a career counselor can help you is on interview follow-up. Perhaps an interviewer promised to notify you in three weeks, EXPERT ADVICE

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and you have not heard anything. What do you do? Or perhaps you need assistance with salary Always send a thank you letter after an negotiations, or need guidance in decision making. interview. Reiterate any important points that illustrate your qualifications. Add any points that Ask our staff for assistance during this process. you forgot to mention at the interview. Thank the interviewer for their time and for what you EXPERT ADVICE learned about the company.

PHONE INTERVIEW TIPS This increasingly popular interview format presents one of the great challenges in business communication. If you follow a few tips, you can get to the next step: a face-to-face interview. Confirm Before the call, confirm all arrangements such as the date, time, and whom you will be speaking with. Prepare Research the job and the company so you are prepared to discuss the organization and your role. Practice interviewing so you have an idea of what you’ll say in response to likely interview questions. Follow Regular Interview Formalities Use the person’s title (Mrs., Ms., or Mr. and their last name). Use her/his first name if they ask, otherwise stick with the formal title. Choose a Smart Interview Space Use a quiet, comfortable, and private space. Turn call waiting off on your phone and use a land line, not a cell phone, whenever possible. You don’t want to have to worry about static or dropped calls. Evict all roommates, turn off any device that might beep or ring, put a “do not disturb” sign on your door. Have your resume in clear view and a note pad and pen ready for note-taking. NOTE: We have phone interview spaces at Career, come in for more info. Be Cognizant of Your Phone Communication Sound as professional as if you were meeting the interviewer face to face. Speak slowly and enunciate clearly. Don’t smoke, chew gum, eat, or drink while on the phone. Smile. Smiling will project a positive image to the listener and will change the tone of your voice. Don’t speak in run on sentences that will not allow the interviewer to interject or ask more questions. Thank the interviewer and ask what the next step in the process will be. Remember to send a thank you note after every interview, regardless of how it is conducted. SOURCE: Allison Doyle’s Phone Interview Tips


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Behavior-Based Interview


Industrial psychologists studying the interview process in the late 1970s ushered in a new style of interviewing called the “Behavior-Based Interview.” According to Tom Washington, a popular author on career-seeking topics, the behavior-based interviewer “asks questions which help determine how candidates actually performed in previous jobs.” A major aspect of Behavior-Based Interviews is more follow-up questions. Your interviewer’s initial question might be about one of your classes. When you tell them about how you

worked on a classroom project with a group, a small avalanche of specific questions might follow: How many people were in the group? Did you have any conflict? Did you miss any meetings? What would you say your role was in the group? These questions represent a dogged effort by the interviewer to imagine what kind of person you are “in action” solving real problems in settings similar to the ones you’ll encounter at their company.

EXPERT ADVICE S.T.A.R.S. INTERVIEWING METHOD Situation | Task | Action | Results | So what?

When presented with behavior-based interview questions, one effective technique to use when responding is the STARS Interviewing Method. With this method you will use its acronym (STARS) as key navigation points to deliver your 60–90 second response. This should be in a story-telling format, which is more memorable and gives the interviewer greater insight into your skills and problem-solving abilities.



Situation/ Task

Specifically describe confronting a situation or task in which you solved or developed an action plan to overcome. Clearly describe the situation or task’s context and avoid generalization.

“I was involved in a group project last quarter for a class in which our team had to create a business plan. Group members varied in their skills and motivation to complete the project, and each member was delegated tasks and deadlines for completion, including progress updates every week. One group member had fallen very far behind, and our group’s grade was in jeopardy.”


Elaborate on the actions or steps you took to solve the problem or overcome the obstacle.

“As group leader, I was responsible for delegating the project components. I reached out to the group member who was no longer keeping pace. While talking to him, it became clear that he had an entirely different understanding of our objective and how it would be achieved. This realization was important: his unique viewpoint actually helped our group better define our approach to creating the business plan.”


Answer these questions: What was the outcome? Were the results measurable? What were the benefits? What was learned? Did you gain any unexpected insights?

“As a result, our group became more cohesive, which helped us produce a successful business plan and made the group experience more enjoyable.”

So what?

Connect this example to something important in the position to which you’re applying.

“My experience as a group leader would help me add value to this role. I now understand the responsibility involved in communicating the many stages of a complex project, which is emphasized in this position description.”

Interview Questions

School/Work Background

• Tell me about yourself. • What are your short-range and long-range personal and career goals? • What rewards are most important to you in your chosen career?

• Did you work while going to school? In what positions? • Have you worked under deadline pressure? When?

• How would you describe yourself?

• What problems have you solved in your previous positions?

• How do you think others who know you would describe you?

• How does your college education or work experience relate to this job?

• What are your strengths and weaknesses?

• Why did you choose your major?

• Do you prefer to work under supervision or on your own?

• What did you enjoy least about your last employment?

• Would you be successful working on a team?

• What kinds of career-related internships or jobs have you held?

• Do you have any hobbies? • How did you get along with your former professors (supervisors and coworkers)? • Describe your ideal job.


• What was the most difficult part of your college experience? • Have you ever spoken to a group of people? How large?

• What led you to choose your major field of study? EXPERT ADVICE

• Why did you decide to attend UCSB? • What courses did you enjoy most and why?

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Personal Assessment


• What rewards are most important to you in your career and why?

Take classes requiring you to write and discuss

• What major accomplishments would you most like to achieve in your life and why?

Get an English tutor

Use Big Interview, available at

• Were you financially responsible for any portion of your college education?

Develop your vocabulary by learning a few new words each week

• Who are your role models?

Call the Office of International Students and Scholars at 805-893-2211 about their English Conversation Program

Employer Knowledge • Why did you choose to interview with our company? • How much do you know about our company, our product, our service?

Take a class from the Writing Program Join Gaucho Toastmasters (GT), a public-speaking group at UCSB

• What do you look for in an employer? • Why do you want to work for our organization?

MOCK INTERVIEWS For students who have concerns about their interviewing skills, we offer mock interviews. Students who could benefit include those whose first language is not English, international students, students with disabilities, students who have had little exposure to professional careers (first generation), and students who have had little or no interviewing experience. Students are allowed one mock interview a quarter. To schedule an interview call 805-893-4412 or visit Career.


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Interview Answers Question


“Tell me a little about yourself...”

GOOD: “I became interested in business after working in my parents’ grocery store. I decided to attend UCSB because of the well-rounded curriculum, and I took an internship in my junior year where I worked with a pharmaceutical firm in the sales department.” BAD: “I am a student at UCSB and am graduating in June.”

“What are your strengths?”

GOOD: “There are two strengths I’d like to mention. First, I am patient. Last summer I was a camp counselor for a group of 24 children between the ages of 8 and 12. It took great patience to keep them productive, entertained, and playing together cooperatively. And second, I have good communication skills. Through Toastmasters I have learned the art of public speaking and have given oral reports in classes that have received the highest grade in the class.”

What Makes the Good Answer Better? It gives the interviewer a wide range of options for pursuing additional information. The interviewer can relax and listen and not have to feel like she has to pull every bit of information out of you. It proves you have those strengths by giving examples of how each strength has been used. It gives concrete, specific, information: “24 children” and “best grade in the class.”

BAD: “My strengths are my patience and communication skills.” “What are your weaknesses?”

GOOD: “I sometimes have problems managing my time. Last quarter I found myself working long hours the week before finals to get all my schoolwork done by the due dates. I didn’t want to experience another week like that, so I took a time management class early this quarter. I have used what I learned to stay on top of my assignments better, and have even turned one assignment in early!”

The “perfectionist” answer is over-used. Everyone claims to be a perfectionist. The “good” answer describes a legitimate weakness, and then goes on to show that when faced with a weakness, your approach is to work on it.

BAD: “I’m a perfectionist.” “What are your long- term goals?”

GOOD: “My immediate goal is to graduate and secure a job in human resources. I understand that it will take anywhere between 3 and 12 months to be fully trained for the first position. After my supervisor and I feel I have mastered the basics of my position, I would be in a better position to decide whether I’d be better suited to a management job or one that enables me to develop increased technical expertise.”

While the bottom line is the same—“I don’t know”— it shows that you have given the matter some thought. It gives the interviewer a chance to see how you approach problems and what your values might be.

BAD: “I haven’t really thought about it.” “What can you bring to our company?”

GOOD: “I think most students graduating from a UC bring a love of learning and a demonstrated ability to succeed at what they do. I share those qualities. But what differentiates me from other students is my leadership experience. I served as manager of our intercollegiate softball team. I was responsible for scheduling facilities, maintaining inventory, motivating the other players, and ensuring everyone got adequate practice. I hope the combination of leadership experience and academic proficiency puts me at the top of your list of candidates.”

It puts the competition in a good light. If you say good things about the other candidates, you will seem more generous and confident. Putting your competition down weakens your chances.

BAD: “I’m very enthusiastic.”

ALUMNI ADVICE Remember to be yourself! Other applicants may have a resume just as strong as yours, but a friendly face and pleasant personality can make you the most desirable candidate to work with.


Nick Morgan


Every quarter Career hosts a handful of interview workshops. Check out our online calendar for when these are taking place!

Closing the Interview

• Ask about the employer’s time line for making a decision and if it is okay for you to call and check in. Reiterate your interest in the position. • Tell the interviewer, “If you have any additional questions or would like any additional information, please feel free to contact me.” • Smile. • Write a thank you letter or email within 24 hours restating your interest in the job and your appreciation for his/her time.

Questions to Ask Employers • What are some typical career paths of employees in your organization? What is a realistic time frame for advancement along these paths? • What are typical first-year assignments? • Please describe the training and/or professional development opportunities offered by the company. • What are the company’s strengths and weaknesses? • Is it company policy to promote from within? • What characteristics best describe a successful person at your company? • Why do you enjoy working for the company? • How are trainees evaluated? • What kinds of communication channels are there between trainees and supervisors? • What distinguishes people who are promoted from those who are not? • What are some of the products or services that you may be cutting back in the future?

Examples of Poor Questions • Tell me about your training program. (Too general—shows you didn’t do your homework). • At what salary level would I be if I progress to Step 3 in my second year with the company? (Shows your concern is money as opposed to responsibility). • Could you explain your fringe benefits package? (Boring question—ask about specific aspects). • I noticed that last year your dividends dropped two points—was that due to your plants closing in Virginia? (Too technical. A better question: “Could you discuss the problems related to the plant closure in Virginia?”). SOURCE: Northwestern Endicott Report by V.R. Lindquist, by permission of Northwestern University Placement Center, Evanston, Illinois.

Sample Thank You Letter 1234 Campus Road Goleta, CA 93117 March 10, 20xx Ms. Camille Cooper Human Resources Manager Best Company 4321 Main Street Santa Barbara, CA 93101

Dear Ms. Cooper, Thank you so much for interviewing me yesterday. I really appreciated hearing about the widgets Best Company produces as well as the opportunities for advancement and career paths in your company. I am more convinced than ever that Best Company is the place I want to be. I think my organizational and customer service skills would make me a great fit for your entry-level administrative position. And I am excited about becoming a wholesaler and working directly with your customers as my training progresses. Please let me know if I can provide you with any additional information that would make you confident about my fit with your company.

• How would you describe the company’s organizational culture and management style?


• What are the company’s plans for growth?

Josh Jimenez

• What is the departmental structure where I would work?

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Interviewers usually end the interview by asking, “Do you have any questions for me?” The correct response is always “Yes!” Use the list below to formulate your own questions for this part of the interview. Generally take no more than five minutes. Then close with the following:

Josh Jimenez


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Interview Dress


Hair: Style your hair so it’s not

falling into your face.

Make-up and Jewelry:

Avoid bright colors and excessive amounts. Light shades of lip coloring and nail polish are recommended. Jewelry should be small and conservative. Only one ring per hand and one earring per ear, small studs preferred.

Blouse: Wear a neutral color

such as white or beige; avoid bright colors and large prints. Do NOT wear a low-cut or see-through blouse.

Suit: A business dress or skirt, worn with a jacket, or tailored pantsuit is acceptable. Make sure the skirt length is just at knee length, either right above or right below the knee.

Color: Choose conservative colors such as black, navy, gray, camel, or brown in a flattering cut. Fabric: Choose a light wool or rayon fabric with some weight, in a solid color or subtle pinstripes. Shoes:

Do not wear open toe or extremely high heels. Shoe color should coordinate and remain in neutral, such as navy, black, or taupe. If you choose to wear hosiery, make sure it's in a color similar to your skin tone.


If you have doubts about your professional dress, stop by the Career Resource Room and ask a Career Peer!

DOs and DON'Ts for Men and Women


Take the time to make sure you have a good, neat haircut and short, clean nails. For men, facial hair should also be well-trimmed and tidy looking.

Ask for help when you are shopping for your outfit. Let the salesperson know you are looking for a timeless interviewing suit and tell them your budget.

Have a dress rehearsal 2 days before your interview. Make sure your suit is tailored to fit you (take it to a tailor 2 weeks before your interview).

Iron your shirt and check your outfit for stains or tears before you put it on.


Tie: Your tie should be darker

than your shirt and should not extend below the belt. Wear 100% silk (or similar looking) in solid colors or small patterns.

Shirt: The button down collar

offers a more casual look than the more formal business style of a point collar. Choose a good fit, neatly pressed. Best colors include white or pale blue. Always wear an undershirt.

Suit: A suit is always first choice, but if unavailable, a navy jacket or blazer with black or navy buttons and gray or beige pants are acceptable. Pants: The pant leg bottom

in the front should touch the front of the shoe and angle towards the back of the shoe to fall just above the heel. Pant cuff or no cuff is a personal choice.

EXPERT ADVICE In California, employers are required to allow employees "to appear or dress consistently with the employee's gender expression and/or with the employee's gender identity." Any gender can wear any type of clothing, masculine or feminine, as long as it is professional. For more information, check out: employment

Do not wear cologne or perfume. Do not get your haircut minutes before your interview. This will result in tiny hairs all over your neck and suit jacket. Do not arrive in an ill-fitting, wrinkled, stained, or torn shirt or suit.

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Jacket: The sleeves should taper, gradually ending just over the wrist so the shirt cuff extends about 1/2 inch beyond the jacket sleeve.

Color: Choose dark colors, such as navy or gray (black is often considered formal). Suit should be solid color or subtle pinstripes. Fabric: Choose a light

wool or rayon fabric with some weight, in a solid color or subtle pinstripes.

Shoes: Best choice is a conservative style with laces. Best shoe colors are black, brown, or burgundy and should match your belt. Wear with a new shine and dark socks over the calf.

Do not show up to your interview with distracting piercings (i.e. nose rings, eyebrow piercings, HUGE ear holes). SOURCE: Lori Cooper, an expert wardrobe consultant and owner of Wardrobe Wisdom in Santa Barbara, CA. Her contribution to the content on these pages make them invaluable to job seekers.


Job Search Tools

Negotiating the Offer Once offered a job, you have the opportunity to discuss terms of employment before accepting or declining the offer. Negotiations are uncomfortable, sometimes risky, and often unsatisfying as we are trained from an early age to value win/lose situations. We tend to approach negotiations with a winner-take-all attitude that is counter-productive to the spirit of negotiation. Negotiating with your potential employer can make your job one that best meets both your needs and those of your employer.

SOME NEGOTIABLE ITEMS A signing bonus An annual performance bonus The right to freelance Cost of moving Company-paid pension plan Extra vacation time Annual physical examination Child care/parental leave Personal time Education Stock options Bonus program based on performance goals A reserved parking space Deferred compensation A company car Expense account Flexible work schedule Part-time/job sharing Retirement plans Profit sharing Paid trips SOURCE: Unlimited Options by Maestas, 2014.


Know Your Rights

Discrimination takes shape in many forms such as a hostile work environment, unequal hiring practices, or lower income and benefits.


For a list of laws that are in place to protect against discrimination, see our Helping Every Gaucho section on pg. 103.

Follow these tips for a successful negotiation: • Make your initial request in writing. Meet later to work out the differences. Be assertive even if you don’t feel that way. You have been chosen from a pool of applicants, so you are not as vulnerable as you think. • Don’t rush. Encourage the employer to think about it for a day or two before the two of you reach a conclusion. • Remember: It is a process—not an event! Negotiations are usually a series of volleys and lobs, trade-offs and compromises that occur over a period of time. • Get it in writing. Once you have reached a conclusion that suits you both, present in writing your understanding of the agreement. Address any questions immediately. • Compromise. If the employer chooses not to grant any of your requests, you still have the option of accepting the original offer provided you have maintained a positive, productive and friendly atmosphere during your exchanges.

UCSB Career Services supports both employers and students in the hiring process. We assist employers in maximizing their recruiting results and help our students in making informed career decisions. In order to project the utmost professional image to employers and to successfully participate in recruiting activities, we strongly urge UCSB students to abide by the following guidelines: • At all times in the recruitment process, represent yourself and UCSB in an appropriate and professional manner. • Recognize that not all offers are negotiable, even in a competitive market. Have realistic expectations and conduct appropriate research before approaching an employer. • Do not hoard offers. If you are interested in a particular offer, let the employer know immediately. • Notify organizations on your decision regarding their offers in the agreedupon time frame. If you need more time, you may contact the organization for a possible extension. However, it will be the employer’s decision whether to grant that request for more time. • Accept an offer only after careful consideration, make sure you are 100% sure! • After accepting an offer, withdraw from the interview process with other companies. If you are holding pending offers, you are expected to immediately notify these organizations of your final decision. • Do not go back on your word after accepting an offer, except in cases of extreme personal emergency. • Accepting a job offer, verbally or in writing, is an agreement to work for an employer. NOTE: Rescinding an acceptance to a job offer–for any reason–is a serious recruiting violation and is subject to significant repercussions, like losing your On-Campus Interview and Handshake privileges (each circumstance will be evaluated case-by-case). After such unprofessional behavior, you may also ruin your chance to work for certain companies permanently and you may also affect future Gauchos if the company chooses not to recruit at UCSB due to your actions.

EXPERT ADVICE ADDITIONAL JOB OFFER INFO We also want to make sure that you are aware of the following information to ensure that you are not feeling pressured or unprepared when making a sound career decision: Make sure that you have the conditions of your employment/internship offer clearly defined in writing (job duties, salary, bonuses, benefits, starting date, work location, etc.). If a formal offer letter does not follow a verbal offer, follow up with the employer immediately and request this document. Understand the implications of “exploding offers.” Exploding offers are offers with “short fuse” deadlines. Employers may attempt to pressure you into accepting their offer immediately, thereby lessening the opportunity for competing offers.

Job Search Tools

Handling Job and Internship Offers Student Guidelines

Examples include: An employer requires candidates to accept offers within a very short time (24-48 hours) An employer extends offer to candidates that exceed the number of openings available, and tells candidates that they will be hired on a firstcome, first-serve basis An employer gives signing bonuses only to candidates who accept offers immediately

We ask that employers who recruit with UCSB give all students a minimum of 2 weeks in which to make their decision. Similar to these guidelines we also ask that employers abide by the specific guidelines outlined here: employers/hiring-ucsb-students/job-offer-policies NOTE: If at any time in the recruitment process you have questions, are unsure how to proceed, or are experiencing undue pressure to make an employment decision, please make an appointment with a career counselor at Career Services ASAP! We are here to help you navigate this process, make the best decisions, and act in a professional manner.


Graduate and Professional Schools

Graduate and Professional Schools Considering furthering your education after your time at UCSB? Whether you decide to go on to pursue academics or to obtain a professional degree, graduate school requires a huge commitment in terms of money and time. This chapter gives you an overview on deciding factors for attending graduate school and how to go about applying. Take our quiz on the following page to see if graduate school is right for you. Learn about the various types of graduate schools and degrees available. Find out about the application process and how to gain a competitive edge when applying.

Is Graduate School for Me? Types of Graduate and Professional Schools Graduate School Timeline Building Qualifications How Do I Pick a Grad School? Graduate School Exams Grad School Application Process 3 Ps of Grad School Interviews Choosing Among Offers


Why a Gaucho?

Is Graduate School for Me? 4. I want to earn more money.

If you chose...


You are preparing for a career that requires advanced education: college professor, psychologist, marine biologist, lawyer, researcher, doctor, sociologist… These are examples of careers that require an advanced degree as an entrance requirement. If you are considering such a profession, then graduate school is the right path for you.


You have a passion for a subject that is compelling you to learn more. Whatever your passion might be, your undergraduate education has only begun to spark your interest and you simply need to learn more. If you need to pursue your passion for education, then graduate school is the right path for you.


Graduate school may be a poor choice for you. Grad school is expensive and time consuming. Rather than paying thousands of dollars per year for the privilege of being confused, why not get a job and have someone pay you? You can still go to graduate school later if it turns out you need or want to, and you will be a much better student once you know why you’re there.


You’re probably barking up the wrong tree. Companies pay employees not by how much education they have, but by the work they do. While it’s true some jobs that require an advanced degree pay more than some that do not (see #1), jobs that do not require advanced degrees generally do not pay employees more for having them.

Types of Graduate and Professional Schools There are two general types of graduate schools: the academic and professional. Academic programs correspond with the areas of study you would find at a university like UCSB. Students who are passionate about the topical area may pursue a graduate program in their area of interest to gain more in-depth knowledge.

Professional programs, on the other hand, focus on developing the skills, competencies, and credentials for a specific professional career. For example, a student who graduates with a Doctor of Medicine degree uses his or her knowledge of the physiological sciences to help improve the physical condition of patients who are struggling with a disease. Turn to the next page for a chart The following are degrees usually conferred to students who finish academic graduate programs: of some popular programs. • •

M.A. (Master of Arts) or M.S. (Master of Science) in a specific discipline. Ph.D. (Doctor of Philosophy) extends two to four years beyond the master's level, and requires an original research project called the dissertation. This option is required to be a professor with future options for consulting and research.

Graduate and Professional Schools

Is graduate school for you? Here’s a QUIZ! Of 1. I am pursuing a career that requires an the four statements listed below, choose the advanced degree. one(s) that best describes why you’re considering 2. I want to know more about my subject of study. graduate school. Circle all that apply: 3. I need to buy a few years while I figure out my career.


Visit the Career Resource Room (CRR) for print materials that provide extensive information about graduate and professional programs, requirements for entry, and career paths.


Graduate and Professional Schools 96

Types of Graduate and Professional Schools cont. BRIEF DESCRIPTIONS OF A FEW PROGRAMS Degree


Master of Business Administration (MBA) Prepares students to become business administrators. GMAT required for most schools, and 2 years of real-world experience is usually expected before starting the program. Master of Public Administration

Prepares students for careers in public administration, industry, and government.

Master of Social Work (MSW)

Prepares students for social work: clinical track with direct client communication or community practice track focuses on organization and politics. To conduct therapy: licensing exam is required to become a Licensed Clinical Social Worker (LCSW).

Master of Fine Arts (MFA)

Degree for visual, plastic, literary, and/or performing arts. Usually takes two or three years. Common fields: theater, creative writing, visual arts, and filmmaking.

Master of Public Health (MPH)

Most students usually possess another advanced degree (e.g., law). Deals with five core public health areas: health services administration, management, biostatistics, epidemiology, behavioral sciences/health education, and occupational and environmental health sciences.

Doctor of Medicine (MD)

Held by physicians and surgeons. MD and DO (Doctor of Osteopathic Medicine) needed to study full scope of medicine. MCAT required to apply for MD program.

Doctor of Jurisprudence (JD)

Usually takes three years. Not necessarily a prerequisite for LL.M. (Master of Laws) or a J.S.D. (Doctor of Juridicial Science). LSAT required to apply for JD program.

NOTE: The time it takes to complete a program varies depending on specific schools and those programs.

Graduate School Timeline (varies by program) JUNIOR YEAR


Attend a workshop on Applying to Grad School Attend Graduate & Professional School Day. Find your “passion.� Decide when you want to attend graduate school.


Investigate test preparation resources for the required exam. Apply for summer internships.


Begin research on graduate or professional school programs. Email for application and financial aid information materials. Follow-up on summer internship applications.


Consider taking Test Preparation courses if needed. Sign up for admissions exams (e.g., GRE, MCAT, GMAT) at the start of summer to take exam by the end of summer.

Building Qualifications

Relevant Experiences Like applying for a job, graduate schools place weight on applicants with previous experiences. Some graduate schools, like many MBA programs, may not take your application seriously without relevant experiences in your career field. Your record of previous experiences is used as an indicator of your ability to handle the requirements of the graduate program. Use Handshake to find opportunities that are relevant to your field.

Community Service Many graduate schools want to see your commitment to serving the community. This pertains especially to fields that involve social or health services, such as teaching, counseling, and social work. UCSB has an outstanding Community Affairs Board (CAB) that offers one-time and on-going volunteer events. You can participate in blood drives, non-profit fundraising, homeless feeding, environmental clean-up and much more. The CAB office has a database of community volunteer opportunities targeting various career areas ranging from advertising, business, and law to counseling, tutoring, and community education.


There is a wealth of research opportunities at UCSB given its reputation as a top research institution. Research experience is particularly important for admittance to academic type programs, which aim at training future researchers. Find a position through the Undergraduate Research and Creative Arts (URCA) office. There are also summer research internships available on other university campuses. The deadlines for summer internships usually occur in early February.

Leadership and Teaching For leadership, explore the list of over 250 student organizations that are available on campus, and take on leadership positions within the organizations that fit your career interests. If you are proficient in a particular academic field, you can apply to be a tutor at Campus Learning Assistance Services (CLAS). Another teaching opportunity is to serve as a discussion section facilitator for INT 20, a university success course that is designed for incoming freshmen. Finally, if you choose to take some time off before applying, join the wonderful staff of Teach for America, a program that hires recent college graduates to teach students, or City Year, an educational non-profit organization.

Professional Affiliation Typically, there are professional organizations, both locally and nationally, associated with each of the major career fields. The benefits for joining a professional organization include: subscriptions to the organization’s newsletter, opportunities to attend conferences, and networking opportunities with established professionals in the field. Find a list of professional organizations that fit your major by going to the Choosing a Major section of the Career Services website: students/career-planning/choosing-major.


Finalize your list of selected schools. Prepare your Statement of Purpose and an updated resume.

Fall & Winter

Review the ap deadlines and requirements for the schools selected. Request faculty and employer letters of recommendation. Finalize applications by December or January.


Evaluate offers and respond to everyone with your decision. Create a back up plan depending upon competitiveness of programs selected.

Graduate and Professional Schools

Admittance to a graduate or professional program is a competitive process. The best and brightest from universities across the nation are applying for few, coveted positions in each program. Taking only classes during your undergraduate studies may not be enough for most graduate programs, even with stellar grades. Here are areas in which you can build qualifications to be competitive.


Graduate and Professional Schools

How Do I Pick a Grad School?


One of the hardest parts of graduate school is the initial search. How do you find out which graduate school is the best match for your career goals? Different programs all have different reputations and different emphases. One school’s English program, for example, may be famous for Medieval Literature. This would not do you any good if your passion is contemporary fiction! Here are a few tips to guide your graduate school search:

Remember You're Not an Undergrad You’re not an undergraduate any more. You need to be passionate about your research. Being a good student, or having a statement of purpose full of trials and tribulations are not enough to make an impression. You need to convince the school that you will help them. At this point you’re supposed to contribute your own research to help the field. Convince them that you can do that.

Find Your Passion

Graduate school exams are various and frequently changing. Next is a rough guide of Consider this approach: Is there any article you’ve read that made you say "Wow"? What is essential information for the examinations, all of the most influential and cool article you’ve read which are a far cry from the SAT in high school. All of the following tests can be voided before about your subject of choice? Have you ever walking out of the testing site, meaning that if attended a speaker presentation here at UCSB you’re not comfortable with your score you can and been blown away? Look up the author or speaker and find out which university that person cancel it on the spot. works for. That’s the first step towards picking out a grad school. Graduate school relies heavily on faculty, and if there’s a faculty member you admire, why not go to that person? Not only that, but you’ll impress grad schools when, during an interview, you relate this life-changing article or presentation to them.

Do Your Research Unfortunately, unlike undergrad schools, gathering information on the reputation of grad schools can be difficult. Contact graduate advisors, alumni, current students, and people in the field to try to get a feel for the school. If a Geography program is known for its Human Geography, but you'd rather have a program that specializes in Physical Geography, you better do your research. Look online and do as many searches as you can, look up faculty, alumni, etc. Check the accreditation status of the program you are applying to. Be sure to visit in person, too, to have live interviews and see the resources the program has. These steps will not only ensure you’re making a well-researched choice, but will make for a great “Statement of Purpose.” Naming past research done by faculty, naming prestigious faculty members, and being aware of the program will impress the reader of your statement.


Every Fall Quarter we bring about 100 grad and professional schools to campus for Graduate & Professional School Day. The event takes place on the walkway outside Career Services.

Graduate School Exams • Offered 22 times per year at 19 different testing locations • Divided into four sections: Physical Sciences, Verbal Reasoning, Writing Sample, and Biological Sciences • Cost: $310 • Go to for more details

Law School Admission Test (LSAT)

Graduate Record Examination (GRE) • Offered numerous times per year, by appointment, at select computer testing centers • Divided into 3 areas: Analytical Writing, Verbal Reasoning, and Quantitative Reasoning • Cost: $195 • Go to for more information

Graduate Management Admission Test (GMAT)

• Offered four times per year, and can be taken at UC Santa Barbara

• Offered by appointment at select testing centers

• Divided into five sections: Logical Reasoning, Reading Comprehension, Analytical Reasoning, Unscored Section, and Writing Sample

• Divided into three sections: Analytical Writing, Quantitative, and Verbal

• Cost: $175

• Cost: $250 • Go to for more information

• Go to for more details EXPERT ADVICE TEST PREPARATION SERVICES Prepare adequately for your graduate admissions exams. Often decisions regarding admission and financial support are based on the quality of your graduate test scores. Test preparation classes are available for a fee through the following services: Princeton Review: Kaplan: Testmasters:

Bookstores carry a number of study guides and DVDs that focus on test preparation. Most public libraries will have copies of the study guides in their Reserved Book or Test Preparation section.

ONLINE RESOURCES...Graduate School A leading online resource for graduate school information with over 58,000 programs listed. Contains a unique and comprehensive directory categorized by curriculum and subdivided by geography. Users select their desired curriculum for information about those particular graduate programs. Peterson's Online Graduate Services Welcome to the most comprehensive and heavily traveled education resource on the internet.

University Directory 101 Contains links to almost 4,000 college and university web sites in the United States and Canada. The links usually go to the school’s home page. From there you can find information on admissions, courses, degree programs, online education and more. College Source Online Lists over 10,700 complete college catalogs including 2-year, 4-year, graduate, and professional schools. An amazing resource. You may only access this site using a computer on the UCSB campus.

Graduate and Professional Schools

Medical College Admission Test (MCAT)


Graduate and Professional Schools

Grad School Application Process Each graduate program has different requirements, or they weigh each criterion differently. However, most grad schools will evaluate your application on these four factors:

1. Undergraduate GPA

The most competitive schools have high expectations for your GPA and will want it to be substantially over a 3.0. However, some state, private, and smaller schools are more flexible.

2. Graduate Admissions Test Scores Take the exam approximately a year prior to when you wish to attend graduate school. Sign up for each test several months in advance. The UCSB Bookstore carries test prep study books. Though costly, some students enroll in commercial test preparation courses.

3. Letters of Recommendation Often students are afraid to ask professors for letters of recommendation. Remember, it is part of their job. Most schools ask for three letters of recommendation and at least two of them should be from faculty.

4. Statement of Purpose This is the personal side of your application. It can vary in length and should highlight your related academic, research, work, and extracurricular experience. Both CLAS and Career Services offer many resources to help you with your statement.

ORGANIZATIONAL CHECKLIST: ** Search program information and/or applications one year in advance. ** Begin researching financial aid one year in advance. ** Take the admission tests one year in advance. ** Study each program’s application, noting deadlines. ** Order transcripts two months before the deadline. ** Contact your letter writers approximately two months before the application deadline. ** Proofread everything you have written. ** Record the dates of submission of transcripts, test scores, and recommendations for each application. ** Note the name, address and phone number of the admissions officer or the contact person for each program. ** Keep a correspondence file of your letter of recommendation writers. ** Check each program to ensure your letters have been received.

EXPERT ADVICE LETTERS OF RECOMMENDATION Ask recommenders to individualize their letters, highlighting and tailoring your unique interests to prospective graduate programs. However, keep in mind that individualized letters consume much time and energy. Be judicial of who you ask and how many letters to request. If you have a dedicated letter writer, perhaps you can request individualized letters for your top schools. Strategies for Approaching Faculty for Letters of Recommendation: Attend office hours and ask about professors' willingness to write a letter. Give faculty plenty of lead time in order to meet your schools’ deadlines. Provide them with the following information: 1. A rough draft of your statement of purpose 2. A resume 3. Undergraduate writing sample


4. Unofficial transcript 5. List of graduate program addresses and deadline dates

Thank the recommenders and let them know the outcome of your applications.

3 Ps of Grad School Interviews Know Yourself Review application materials (statement of purpose, work experience, research, work/ volunteer experience). • • •

Be ready to explain why you are interested in this career path and what you hope to contribute. What personal strengths, skills, and abilities do you bring to the profession? Share your enthusiasm for joining this profession and what you can do to contribute.

Know Your Field Research major authors/researchers/personalities in the field. • • •

Who are the key individuals and what are their accomplishments that inspired you to pursue this career? What are some of the hottest topics and trends in your field of interest? Make a link between your academic preparation, interests, research, and work experience with the target field/specialty.

Know the University/Program Research student to faculty ratio, learning environment, theoretical orientation, etc. • • •

Research the university/program thoroughly with an eye on seeing how you fit into the environment and culture. Articulate why you want to attend this specific program. Who are the faculty in this specialization and how do you see yourself learning from and working with these individuals?

Know the STARS method (see pg. 86) Use the Situation Task Action Results So what? mnemonic to help develop and deliver your answers to interview questions. Why do you want to be a therapist? My interest began while interning at the Family Crisis Center where I received 60 hours of extensive training to effectively manage a wide range of situations. Averaging 15 hours per week for the last two years, my competence and skill in meaningfully helping those in crisis increasingly grew. This wonderfully rewarding experience has heightened and solidified my interest in the field of clinical counseling.

Develop a brief list of questions to ask the interviewer(s)

Practice, Practice, Practice Presentation – Day of the Interview • • • • •

Be professional and enthusiastic. Be punctual and well dressed. Be prepared for all types of questions. Prepare beforehand and practice your responses to questions. Conclude strongly by asking meaningful questions and summarizing your positive points. Follow-up with a thank you letter within 24 hours after your interview.

Graduate and Professional Schools



These are general tips for preparing for your grad school interview, there are variations by field and program and we recommend checking with faculty in your discipline. For additional help, please see a Career Counselor.


Graduate and Professional Schools

Choosing Among Offers


Once the applications are submitted, the wait begins for decision letters from the schools you have applied to. The best of all worlds would be acceptance to all schools that you have applied to, the hard part is deciding among the offers presented to you by the various schools. • What exactly is each program offering you? • Is there a commitment of financial support from the program? • To what degree is each school willing to fund your graduate study and for how long? • Is your goal to get an advanced degree from any of the schools you applied to or to get your graduate degree from a specific institution regardless of the cost? • If there is no financial support offered by the school, how will you fund your education? • Is the school located where you are willing to live for two or more years? • What is the cost of living in the areas where your schools are located?


Ethnic Minorities

In a nation whose population of youths is far more diverse than its population of adults, each new year brings a slightly larger share of minority teenagers into the pool of potential college freshmen. In 2013, 79% of Hispanic 18 to 24-year-olds completed high school compared to 60% in 2000. For a list of resources that help minorities, see our Helping Every Gaucho section on pg. 103.

Why a Gaucho? Consider emphasizing your personal strengths as a Gaucho when networking, interviewing, etc... Your individuality combined with what you bring from your Gaucho experience is often a winning combination. Employers and graduate schools often cite aspects of UCSB students that make them very desirable candidates. They comment about how well Gauchos adapt to their new environment, how socially proficient and entrepreneurial they are, and how quickly they make contacts and friends. For students, bringing an example or two that highlights good performance as a team member, how you helped in a community setting, or how you worked within your campus organization is a conversation that might reach deeper than you'd think into the unstated requirements of a particular school, company, or organization. TOP 6 DEGREES IN DEMAND (DOCTORATE LEVEL)



% of Total Respondents Who Plan to Hire




% of Total Respondents Who Plan to Hire

Computer & Information Sciences










Humanities & Social Sciences


Computer & Information Sciences




SOURCE: 2014 Job Outlook Survey, National Association of Colleges & Employers.

Identity and You Career

This chapter is designed to help you (and every other Gaucho) in your career and education during and after UCSB. You can find information on your rights as workers, on-campus resources, and advice to prepare you for situations in which you may need to address (or utilize) your own identity. The cultural landscape of the American workforce has become much more diversified as people begin to associate themselves with a multitude of identities including ethnic and linguistic backgrounds, sexual orientation, and gender. This diversity is changing the world of work for the better as it offers multiple perspectives and solutions for issues within the workforce.

Helping Every Gaucho

Helping Every Gaucho

Know Your Rights Identity and Your Resume Identity and Your Interview Women Students with Disabilities LGBTQ International Students Ethnic Minorities Veterans


Helping Every Gaucho

Know Your Rights It is imperative for every employee to be aware of their rights. Discrimination in the workforce can take many forms: a hostile work environment, unequal hiring practices, or lower income and benefits. Fortunately, there are laws in place that ensure your protection against discrimination: • The Equal Employment Opportunity Commission (EEOC) was created by the government to eliminate discrimination based on gender, age, race, religion, national origin, and disabilities: •

The EEOC also protects individuals from sexual harassment, which includes unwelcome sexual advances, requests for sexual favors, and other verbal or physical conduct of a sexual nature.

• Affirmative Action takes a proactive approach to “leveling the playing field” by emphasizing the hiring of individuals who are underrepresented in a particular field. • The Americans with Disabilities Act prohibits discrimination against people with disabilities. This includes a lack of reasonable accommodations to the known physical or mental limitations of a disabled employee:

Identity and Your Resume Many employers appreciate diversity and believe that employing people with different backgrounds, interests, and identities will make a positive contribution to their organization. However, as you write your resume, you should consider both your own level of comfort in revealing personal information and how open the work environment is. Involvement or affiliations with particular political organizations or religious groups can reveal more about your personal beliefs than you are comfortable

with sharing. For example, if you identify as a member of the Lesbian, Gay, Bisexual, Transgender, Queer (LGBTQ) community, be aware of both your privacy and how your identification as a LGBTQ person may be perceived in a more conservative work environment. That being said, in this global economy, some employers will appreciate students’ diverse perspectives, backgrounds, and language skills. Try to leverage these qualities when applicable.

Identity and Your Interview Similar to your resume, consider the information you reveal in an interview. Again, many employers will be eager to hire people of diverse backgrounds, but do research on the company beforehand to determine how comfortable you are with sharing personal information.

For students who have strong concerns about their interviewing skills, Career Services offers mock interviews. Students whose first language is not English, international students, students with disabilities, students who have had little exposure to professional careers (first generation), and students with little to no interviewing experience may be best served by participation in mock interviews. Please visit Career Services for more information.



Career often hosts workshops and networking events aimed at specific student populations, check our online calendar each quarter to see what's happening!



Professional Women’s Association

This association spreads awareness among faculty, staff, and other campus constituencies of the contributions of women to the mission of UCSB. PWA also serves as a networking and communications channel among female employees at UCSB and provides a forum to influence decisions on campus and community issues that affect women at UCSB.

American Association of University Women

AAUW’s campus leadership programs shape the lives of thousands of college women to be the next generation of leaders. Because UCSB is an affiliate member, students receive priority application preference for a variety of AAUW campus programs including the National Conference for College Women Student Leaders, Campus Action Projects, the National Student Advisory Council, and many others. Contact the Women’s Center for more information,

Society of Women Engineers

This national non-profit educational service organization serves as an information center for women in engineering and encourages them to attain high levels of educational and professional achievement.


National Association of Women Business Owners

Founded in 1975, this association is the unified voice of America’s more than 10 million female-owned businesses representing the fastest growing segment of the economy.

Campus Resource

Campus Resource UCSB is a university affiliate member

The Association for Women in Communication

This association is the ideal vehicle for women specialists from diverse communication fields. Their focus is on recognizing, educating, mentoring, and advancing women as a service to society, as well as providing career advancement and business development ideas. pwa

Helping Every Gaucho


Students with Disabilities Over 47 million Americans–almost one in every five–have a functional disability. The majority are under age 65 (SOURCE: In 1999, the government passed the Ticket to RESOURCE Campus Resource

Disabled Students Program

Work and Work Incentives Improvement Act, which improved access to both employment training and placement services for people with disabilities (SOURCE:

DESCRIPTION The DSP staff works in an advisory capacity with a variety of campus departments to ensure that equal access is provided to all disabled students.



Helping Every Gaucho



A 2007 Gallup poll shows that 89% of Americans believe that lesbian and gay employees should have equal rights in the workplace, and a 2007 Peter D. Hart Research Associates survey indicated that "58 percent of respondents believe workplace protections should also extend to transgender employees."

Massachusetts, Minnesota, Nevada, New Hampshire, New Jersey, New Mexico, New York, Oregon, Rhode Island, Vermont, Washington, and Wisconsin. Four states have laws prohibiting sexual orientation discrimination in public workplaces only: Michigan, Pennsylvania, Indiana, and Montana. 16 states 21 states plus Washington, D.C. and Puerto Rico plus Washington D.C. outlaw employment discrimination based on gender identity or outlawed discrimination in employment based on sexual orientation. The states banning sexual expression. Aside from state law, about 100 cities in 33 states have enacted civil rights orientation discrimination in employment are legislation that includes sexual orientation. California, Colorado, Connecticut, Delaware, Hawaii, Illinois, Iowa, Maine, Maryland, RESOURCE UCSB Resource Center for Sexual and Campus Gender Resource Diversity

DESCRIPTION The Resource Center offers a safe, supportive, and welcoming environment for lesbian, gay, bisexual, transgender, queer, gender queer, intersex, and ally members of the UCSB community.


Pacific Pride Foundation

An organization that proudly provides services to the HIV/ AIDS & LGBT community of Santa Barbara County.


Human Rights Campaign: Workplace

Provides employee resources that address the unique challenges that LGBT employees might face, an indepth report on the policies and practices of American corporations as they pertain to the LGBT employees, and a discussion of benefits for domestic partners and samesex spouses. workplace

Out for Work

Out for Work provides resources for career development that pertain specifically to LGBT students, including conferences.

National Gay & Lesbian Chamber of Commerce

The NGLCC is a business advocate and direct link between LGBT business owners, corporations, and government. The NGLCC is committed to forming a broad-based coalition of LGBT-owned and LGBT-friendly businesses, professionals, and major corporations. The NGLCC seeks to promote financial opportunities, economic growth, continued innovation, and equality for its members.

International Students On-campus employment is employment at UCSB such as teaching or becoming a research assistant, working in the University Center, etc. Once a student has completed their academic program at UCSB, they can apply for optional practical training (OPT) in their field of study. This will provide an extension of status If you are an international student interested in for students who wish to gain employment building up your resume, you must be aware of experience in the US before returning to their home country. All work authorizations must be the legal restrictions on your employment. In order to attain a paid job, you must deal directly initiated at the Office of International Students and Scholars. with the Office of International Students and Scholars (OISS). OISS will assist you to apply for Visit our Job Hunting for International Students the necessary work authorization required to web page for more information: work in the US legally. RESOURCE UCSB Office of International Students & Campus Scholars Resource

International Students Association



OISS assists students with immigration and personal concerns such as finances, housing, and adjustment. They make referrals, where appropriate, for other areas of concern such as academic and health matters. OISS also offers English conversation classes and activities for students.

This association promotes cultural understanding and interaction between international students and American students interested in world culture.

Campus edu/programs/ internationalstudents-association

Helping Every Gaucho

International students and their dependents contribute nearly $13 billion to the U.S. economy each academic year and bring unique social, cultural, and academic perspectives to American campuses. At the present time, 2171 undergraduate and 864 graduate students from 92 countries are studying here at UCSB.


International Student Support Program Campus Resource


Campus Resource

Free to use and offers online resources and International Student Support Advisors that can help you succeed while studying in the United States. Connect with an International Student Advisor who speaks YOUR language, understands your culture and can help you address the unique challenges you face when studying in another country. programs/ISSP

GoinGlobal is our featured tool to assist in your job and internship search. Access GoinGlobal through our website to utilize USA & Canada City Career guides that include job search resources such as online job boards, employment visa information, and resume/CV tips. GoinGlobal also includes H1B visa application listings organized by both USA state and metro areas so you can identify company and job leads based on 400,000+ U.S. Department of Labor (DOL) H1B visa application records. Listings can be simultaneously searched by job title, occupation, employer, location, and/or wage.

Go to our website for GoinGlobal



Helping Every Gaucho


The F-1 visa category is designated for all international students seeking any degree in the US and are selffunded. Students on an F-1 visa status are permitted to work on campus up to 50 percent of the time (20 hours/ week or less) during the academic terms and full-time during the academic break periods including summer. Special authorization is not required to work on campus as long as you are in valid F-1 student status and are pursuing a full course of study. Once you have completed your study program you are no longer eligible to be employed on campus without special authorization (i.e. practical training). The J-1 visa category is most commonly used by students who are studying at UCSB as Exchange Students or are government sponsored either by their home or the US government. This category allows students who are enrolled full time to work on campus up to 50 percent time (20 hours/week less) during the academic year, with authorization from the Office of International Students and Scholars. Students who have completed an undergraduate degree or pre-doctoral graduate degree are eligible for 18 months of Academic Training (in the course of study) or the period of full course of study in the J-1 status, whichever is less. Students in the postdoctoral level are eligible for 36 months of Academic Training. Students can apply for Academic Training at OISS but must have secured employment prior to applying for work permission.

Ethnic Minorities In 2012, 19% of enrolled college students were Hispanic, 14% black, and 7% Asian. Some of this minority enrollment surge is a simple by-product of demographic change. In a nation whose population of youths is far more diverse than its population of adults, each new year brings a slightly larger share of minority teenagers into the pool of potential college freshmen. SOURCE: Pew Research


Student Resource Building

The SRB provides a number of Resource Centers to support ethnic minorities, striving to promote and encourage dialogue among the diverse ethnic groups, provide a supportive environment for students, staff, faculty, and community members, and elevate the development of cultural identities and communities. The ethnic cultural centers (and there are others) include:


Educational Opportunity Program







UC Santa Barbara has been designated as a Hispanic Serving Institution (HSI), a recognition given to colleges and universities whereby Latinos comprise of at least 25% of the full time student enrollment. About 27% of UC Santa Barbara’s 19,000 undergraduates are Latino, double the percentage from 25 years ago, according to UC data.


African Diasporic Cultural Resource Center American Indian Resource Center Asian Resource Center Chican@/Latin@ Resource Center Middle Eastern Student Resource Center

EOP celebrates diversity through its African American, American Indian, Asian American and Chicano/Latino cultural services and centers. Each cultural service and their affiliated student organizations design programs and events around each community’s cultural calender. Cultural programs encourage students to engage in activities that serve to enrich their academic experience and increase their awareness, understanding, and appreciation for their own culture and others. EOP also works closely with the Undergraduate Research and Creative Activities Office in the College of Letters and Science to assist students in finding opportunities for research.


Here’s how to get started: • Visit Career Services as soon as you arrive. • Create a profile on Handshake. • Meet with us in drop-in hours for answers to quick questions: Monday through Friday from 11am–4pm. • Make an individual appointment with a career counselor to discuss any career related questions. • Attend any of our quarterly workshops, and career fairs and check out our videos.

• We offer assessments to help you discover your skills, interests, and values. • We offer support in researching suitable career options and majors. • We can help you translate your military experience into civilian terms on a resume and cover letter and in an interview. • We can assist you in connecting with employers to find internships and employment. • We can help you prepare for graduate or professional school. • We can help connect you with helpful services across campus.

ONLINE RESOURCES... Veterans Career Services Veteran Resources diversity/veterans

UCSB Veteran Resource Center

UCSB Veteran Benefit Services

Helping Every Gaucho

Career Services is dedicated to assisting the career needs of our veterans and enlisted students. Veterans enter UCSB with a plethora of skills that employers and graduate schools seek such as leadership, discipline, dedication, management, multicultural awareness, and various technical skills. At Career we can help veteran students discover these skills and work towards future career goals. We encourage our veteran students to work with our career counselors to explore any career or personal issues that may impact their career.

Here's how we can help:


Life After Graduation

Life After Graduation Leaving UCSB can be a difficult and daunting task, especially when faced with a brand new job. In this section you will find tips for starting somewhere new as well as resources and services you can access once you have graduated. We want you as prepared as possible for the real world, but to also know that we will still be here to help when you need extra guidance!

Being Good at Being New Alumni Grace Period Serving All UCSB Grads UCSB Alumni Association


Connect with Career Services

Being Good at Being New Build relationships slowly

Now you’ve been hired and you’re preparing for Initially, respect is more important than friendship. that first day in your new career. How different • Get to know your coworkers and their could it be from being a student? Very. interests. Ask questions and listen. In college you were paying to play – in a very • Refrain from clowning around or spouting real sense, you were the customer. On the job, off until you know the norms. the company is the one paying, not you. Your • Pay attention to the grapevine, but don’t role has changed from service recipient to contribute to it. service provider. You would be wise to ponder • Don’t complain. About your boss, your how this fundamental role change frames this coworkers, your work – anything. new stage of life. • Meet as many people as you can, and There are books written about starting a explore lots of different opportunities new job and understanding office politics. and areas of interest. Constantly look for Being good at being new is the first step to chances to build your experience. successfully navigating office politics. Politics: the art of trying to accomplish things Exemplify excellent work ethic within organizations, to influence or empower • Arrive early and don’t rush out the door at outcomes. the end of the day. So how can you start to accrue this kind of • Volunteer for projects, but don’t neglect influence from day one? assigned work.

Tone down the star quality

• Keep a positive attitude and an open mind.

• It’s natural to want to impress your coworkers with all of your terrific ideas right away. Resist that impulse.

• Perform deliberate acts of kindness (ex: Stay late one night to help a coworker on a deadline).

• Start by simply doing the job you’ve been assigned to do as well as you can.

• Everyone expects to be paid back. Repay kindnesses, lunches, and support for your ideas.

• Ask questions. You’re new and it’s better to get it right the first time. • Volunteer. Identify some small accomplishments that won’t ruffle anyone’s feathers – like fixing a small problem that everyone means to fix, but no one ever gets around to. • It’s too soon to conquer. Don’t start by challenging the system. • Observe how things “really get done.” This is likely to be quite different from what’s spelled out in the policy and training manuals.

Life After Graduation

Starting Your New Job

• Make sure you deliver on every commitment that you make. While this advice seems simple, you may find it challenging to follow. You’ll want to jump in and make close friends to stave off your feelings of insecurity. You’ll want to share all your brilliant ideas because they were so useful in getting you through school. Instead, remember that you’re in unknown territory, and trust that if you follow these rules, you’ll soon accrue the influence you need to be a strong contributor to your organization.

Alumni Grace Period There is a one year “grace period” after the last quarter you paid fees where you can access Career Services for FREE! Thereafter, you can still access our services for a nominal charge. Join the Alumni Association for a nice discount.

If you plan to reside outside the Santa Barbara area, but still in California, check in with the other UC Career Centers. Many will offer UCSB graduates alumni career services for a fee.


Life After Graduation

Serving All UCSB Grads If you are beyond your one-year grace period, you can still get career help! All UCSB Alumni are welcome to our quarterly Career Fairs for no charge. We only ask that you let us know you are coming by filling out a request form for a Fair Pass. If you are looking for one-on-one career consultation/coaching assistance, we have contracted with Wayfinders, a private career

management and transition consulting firm. Providing UCSB alumni with dynamic online confidential career counseling, you can access this unique service from anywhere in the world without having to leave your home or office. In addition, all UCSB alumni can access Wayfinders’ services at a discounted rate. For more information, please visit our Alumni Career Services page: alumni/alumni-career-services

UCSB Alumni Association UCSB graduates in cities across the nation form a solid foundation for UCSB Alumni Association activities. Regional alumni programs serve as a meeting ground for UCSB alumni and friends, providing opportunities for alumni involvement, social interaction, networking, and volunteer service. For more information on Alumni programs in your area, call the UCSB Alumni Association at 805-893-4775 or email Membership in a regional program gives you the full benefits of being a member of the UCSB Alumni Association.

General Contact Information: Alumni Association University of California, Santa Barbara Santa Barbara, CA 93106-1120 Phone: 805-893-2288 Email: Website:

Connect with Career Services

REGIONAL ALUMNI PROGRAMS Bay Area | Bakersfield | Rocky Mountain Los Angeles | National Capital | New York Orange County | Portland | Sacramento San Diego | Santa Barbara | Silicon Valley | Ventura

ONLINE RESOURCES... Life After Graduation A comprehensive guide to work, study, cultural travel, and living abroad.

AIESEC An exchange program that allows 3,500 students and recent graduates the chance to live and work in another country. Peace Corps Offers travel with purpose, a small living stipend while you’re away, plus a transition allowance when you return. (Ask about deferring and/or canceling student-loan payments).

UCSB Career Services @UCSBcareer @ucsbcareer






Business Analytics

Fire Protection Engineering

Data has changed the way businesses make decisions. More than ever organizations need data-savvy leaders with strategies and approaches informed by data. Our MS in Business Analytics is an accelerated, interdisciplinary and industry-relevant program that holistically develops both the analytical mindset and technical skills needed for success in today’s competitive marketplace.

Cal Poly offers a Master of Science degree and two Graduate Certificate Programs in Fire Protection Engineering (FPE). Offered both online and on campus, this program will prepare students to become licensed professionals in Fire Protection Engineering. Fire protection engineers work with architects and other engineers, state and local building officials and local fire departments to build and maintain fire safe communities.

City and Regional Planning 50+ PROGRAMS




Public Policy

The Master of City & Regional Planning degree (MCRP) is an applied, comprehensive, and professionally-based program. It is open to students with high standards of academic achievement who wish to pursue careers in city and regional planning. It is structured to prepare graduates to function in a general context of city planning. The core courses cover planning theory, methods, law, and formulation and implementation of plans and policies. The Master of Public Policy degree program (MPP) is open to students who wish to pursue analytic careers in government, non-profit agencies or in businesses subject to government regulations. The MPP program is structured to prepare graduates to work as analysts and as program managers.

Psychology The Master of Science in Psychology fulfills, through comprehensive and broad study of the field of Psychology, the educational requirements for the state of California’s Marriage and Family Therapist (MFT) license. The program’s mission is to provide the State of California with highly competent master-level clinicians trained to counsel individuals, couples, families, and groups in a multicultural society.

As an industry-leading real estate software company and awardwinning cloud provider, we are proud to support our local communities through employment, philanthropy and community service.

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Energized for Tomorrow

UCSB Career Manual 2018/2019

Careers thrive at Yardi

Service Growth Balance Creativity Achievement Career Manual 2018/2019

Profile for UCSB Career Services

UCSB Career Manual 2018-2019  

This is a comprehensive manual that contains everything students need to know about career development. It includes example resumes and cove...

UCSB Career Manual 2018-2019  

This is a comprehensive manual that contains everything students need to know about career development. It includes example resumes and cove...