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UAB DEPARTMENT OF HEALTH SERVICES ADMINISTR ATION 2018-19


CHAIR’S LETTER

UAB// HSA • 2018-19

Annual Report Greetings, To the right you will see our department’s mission, vision and values. Throughout our Annual Report you will see these are more than just words to us – they are ideals that we bring to life every day. We are global leaders – whether serving HIV+ children in Zambia or teaching executives in Europe or China. We are educational leaders – whether designing quality and safety curricula for hospital staff or developing projects with field of practice partners. We are innovation leaders with new, powerful simulations related to the opioid crisis, data breaches or poverty. We are dedicated to inclusive excellence, developing our own skills and future leaders to create organizations where all can thrive. No matter where you look – we are leading the way to better health care for tomorrow.

OU R M I S S I O N

Developing leaders to shape tomorrow’s health care.

OU R V I S I O N

To be the global leader in health services administration and research.

It is a privilege to work beside an inspirational team and an honor to collaborate with our dedicated advisory boards and preceptors. As a department, we are proud to share this tremendous work with you. I hope you enjoy reading about our accomplishments. We look forward to another year of growth and success. We cannot achieve our mission and vision without you. Sincerely,

OU R VA LU E S

Collaboration Respect Excellence Integrity

C H R I S T Y H A R R I S LE M A K , Ph D, FAC H E Professor and Department Chair

Diversity, Equity and Inclusion


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By the Numbers

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Field of Practice

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Global Impact

H S A F E AT U R E S

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10 Simulation 14

Inclusive Excellence

D E PA R TM E NT H I G H LI G HT S

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New Team Members

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Department Success

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ALUMNI ENGAGEMENT

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Giving Back

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Making A Difference

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Alumni Success

24 Alumni in Action 26

Advisory Boards

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#1

RANKED MSHA PROGRAM

28 AWARDS AND HONORS

D E PA R TM E NT I M PAC T

UAB// HSA • 2018-19

By the Numbers

429 COURSES TAUGHT


$3.5 MILLION IN EXTRAMURAL FUNDING

780 STUDENTS IN 11 PROGRAMS

We are proud to share our impressive department numbers. These figures are fundamental in showcasing our success and demonstrating the scope of our impact. Every number tells a story and behind this page, we share the stories that bring these numbers to life.

848 PUBLICATIONS & PRESENTATIONS

56 NATIONAL LEADERSHIP POSITIONS


D E PA RTM E NT I M PAC T

Customized Solutions In times of uncertainty, our faculty work to help others see a clear way forward. We are meeting the challenging times by creating customized solutions for the field of practice. Center for Healthcare Management and Leadership (CHML)

UAB Health System Management Certificate Program

The Center for Healthcare Management and Leadership (CHML) provides educational and consulting services to one of UAB Health System’s largest faculty departments – the UAB Department of Pediatrics. This group has more than 20 divisions and over 240 physicians. Mitch Cohen, MD, Chair, Department of Pediatrics sought our assistance to advance their physician division directors’ knowledge, skills and abilities in critical revenue drivers and improve the financial performance of the department in a rapidly changing healthcare environment. Our Center, led by Associate Professor, Patrick Grusenmeyer, ScD, FACHE, who has decades of experience as a healthcare executive, designed a custom solution that includes multiple education sessions with the division directors led by Department finance professor, Dr. Nate Carroll. In addition, Grusenmeyer facilitated individual meetings with each division director, Pediatrics Executive Administrator Cathy Turner, and Finance Administrator David Ingram to take a deeper dive into their unique financial opportunities.

The CHML also collaborates with the UAB Health System on a Management Certificate Program. In 2018, the Health System selected 28 rising star middle managers across clinical, administrative and support departments to participate in the 9-month program, facilitated by Grusenmeyer and UAB Executive in Residence Mike Williams (MSHA Class 14). The program, modeled after UAB’s MSHA program, provides solid foundational knowledge. Over eight day-long sessions, participants learned and practiced critical elements in healthcare administration, including operations, finance, quality and safety, policy, and IT. In addition, they developed strategies to address key issues identified by the UAB Health System – “Easy and Efficient Access to Clinic Appointments” and “Timely and Efficient Discharges”. Upon graduation from the program, the participants presented their recommendations to UAB Health System leadership including CEO Will Ferniany (MSHA Class 9 and PhD 1984).

For a custom solution or partnership, contact Pat Grusenmeyer • pgrusen@uab.edu • 205-996-5773

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FIELD OF PRACTICE

Quality Academy The UAB Medicine Quality Academy (known formally as the Graduate Certificate in Healthcare Quality and Safety) is a collaborative partnership between UAB Medicine and the School of Health Professions. It began in 2013 with the goal of creating high-level Quality Improvement and Patient Safety competency for leaders within the UAB Health System (UABHS). The aim is to create a critical mass of leaders that will progressively spread improvement science in real-time across the system. This benefits not only patients and families, but also moves the culture of UAB Medicine toward high reliability. As the number of leaders with expertise grows, the level of improved processes and outcomes increases. To date, more than 300 leaders across UABHS and Children’s of Alabama have been trained in the Quality Academy. Each cohort works in collaborative groups and so far they have produced nearly 50 Quality Improvement and Safety projects. “During my Quality Academy experience, I worked with a team to understand and improve key workflow issues on a surgical unit that led to enhanced care delivery and more efficient care coordination between the operating rooms and the floor,” said Devika Das (HQS 2018), Assistant Professor, Division of Hematology and Oncology. “I am now continuing to utilize these skills to continuously improve care delivery in my own clinical units.”

39TH A N N UA L

UAB National Symposium for Healthcare Executives JOIN US NOV EMBER 6-8 Connecting for Better Health

Early Bird Registration: $550 through 9.6.19 $750 after.

UAB Graduate Certificate in Healthcare Quality and Safety • uab.edu/hqs

Sheraton Birmingham Hotel 2101 Richard Arrington Jr Blvd N Birmingham, AL 35203

uab.edu/nshe

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Global Impact The Department’s vision is to be recognized as the global leader in health services administration and research. Faculty, students and alumni are helping us achieve this vision with their engagement in a variety of ways to expand UAB’s influence across the world. Department faculty are influencing the professionalization of the field of health care management globally, with doctoral students, who are working with the International Hospital Federation in two areas: 1. Completing comprehensive literature reviews of the empirical evidence demonstrating how strong healthcare management leads to improved performance. 2. Gathering competency-linked educational resources that can be used by people around the world to expand and develop their healthcare management skills, knowledge, and abilities.

We are leading scholarship internationally in several ways. The European Academy of Management (EURAM) is a learned society that aims to advance the academic discipline of management in Europe and beyond. Two departmental faculty members hold leadership roles in this organization. Dr. Steve O’Connor (PhD 1988) was recently elected as the USA National Representative to the EURAM Governing Board for a 3-year term. Dr. Bob Hernandez (MSHA Class 5) continues to serve as Co-Chair of EURAM’s Public and Non-Profit Management Strategic Interest Group.

EURAM participants in Glasgow, Scotland building consensus on research priorities for global competencies. 8

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G LO BA L I M PAC T

HIV+ Children

Vulnerable Populations

China Partnerships

Our alumni work across the globe, including Sarah-Claire Callaway (HCM 2017), who is the Medical Operations Manager at The Hill Wellness Center in Lusaka, Zambia, pictured above. The Clinic provides antiretroviral treatment (ART) to HIV+ children who live in the school where the clinic is located. This means these children, who are orphans, no longer miss school to receive treatment, which reduces stigma and improves care coordination. Claire learned about the clinic through a UAB-affiliated trip she took as a Senior HCM student in part through the generous support of UAB alumni Mike Williams (MSHA Class 14) and Derrick Miles (MSHA Class 34).

We conduct research that is supporting health and health care around the globe. Dr. Ria Hearld’s research agenda focuses heavily on the health of vulnerable populations, specifically on understanding the behaviors of vulnerable and underserved populations that are at high risk of experiencing stigma and discrimination. Her work, with the UAB Sparkman Center for Global Health and community health partners, involves twelve countries and includes studies that focus on racial minorities and immigrants, religious minorities, and sexual and gender minorities. Her recent work focuses on the Dominican Republic, Cameroon, and Pakistan.

The Department has had ongoing educational partnerships in China since 1984. The initial joint Chinese-UAB cohort for the MSHA Program originated from students at Xi’an Medical University. More recently Drs. Shannon and Howard W. Houser have taught at Tsinghua University and during their May 2019 visit, Howard delivered a lecture and met with Linda Hu, Maria Mu, Trevor Chen, all MSHA Class 23.

Wonderful things are happening here, and I love my position so much. I have used many tools that I learned in the HCM program. — S A R A H - C L A I R E C A L L AWAY, ( H C M 2 0 1 7 )

Nancy Borkowski, DBA, FACHE, FHFMA, continues to hold a visiting professorship with Southern Medical University (SMU) in Guangzhou, China. She has traveled there every year since 2012, presenting workshops and seminars to healthcare executives, medical and nursing students, and early careerists. uab.edu/hsa

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REAL-WORLD CRISES REAL-WORLD LEADERS

OPIOID ADDICTION MANAGEMENT CYBERSECURITY DISASTER POVERTY

Simulation is a technique to replace or amplify real experiences with guided, artificially contrived experiences that evoke or replicate aspects of the real world in a fully interactive manner.

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F E AT U R E — S I M U L AT I O N

As the healthcare industry continues to grow in complexity, it is important that we prepare future leaders for the unexpected. We are doing so by introducing simulations throughout our curriculum. Our students are studying topics related to the opioid crisis, poverty, disasters, leadership, and cybersecurity.

OPIOID ADDICTION

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pioid use and misuse have been on the rise since the mid-1990s when pharmaceutical companies reassured practitioners in the medical community that the chance of addiction was low for prescription opioids. Currently, there are 2.1 million people in the United States who are living with an opioid use disorder. Michelle Brown, PhD, Assistant Professor and Program Director for the M.S. in Healthcare Simulation program, worked with representatives from across UAB to develop a tabletop simulation to help people better understand opioid use disorder. This simulation focuses on three topics: 1 ) Understanding opioid use disorder is a chronic disease for which there is treatment and recovery; 2 ) the role of stigma in the disease of addiction; 3 ) understanding how resiliency can impact people with this disease. The simulation personalizes the experience for participants by giving them one of several roles: navigating life with addiction, being a healthcare provider responsible for making choices about resources in a resource-limited environment, or being a clinician providing care for people in active addiction and in recovery. The idea to develop this simulation originated from the 2018 InnoHack, Birmingham’s first healthcare hackathon.

MANAGEMENT

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n 2014, we transformed the Residential MSHA Capstone course into one that uses simulations to teach leadership. In partnership with UAB Health System, Christy Harris Lemak, PhD, prepares three different types of simulations at UAB Medicine. In these situations, students use patient rooms that are typically used for medical student learning. In the first simulation, Jordan DeMoss (MSHA Class 39) recruits volunteers from UAB Hospital to role-play as difficult physicians or upset employees. In the second format, the MSHA students work together to deliver “bad news” in a Town Hall scenario. Finally, the MSHA students participate with 4th year UAB medical students in our state-of-the-art simulation center as part of UAB “Residency Prep Week.” In these simulations, the two groups of students work together to manage a violent patient, an impaired physician, or a similarly difficult, but realistic situation. Students say that this type of learning is an excellent way to integrate concepts from throughout the program, which is the goal of the capstone course. They also enjoy the chance to think on their feet and make some mistakes in this safe environment. uab.edu/hsa

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CYBERSECURITY

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The Management Sims provide students a productive space to learn about themselves as leaders and to understand their responses to difficult real-world situations. — J O R DA N D E M O S S ( M S H A C L A S S 3 9 )

In each of these simulations, the students enter the room and are videotaped being managers. After each session, the group watches the videotapes and “de-briefs” with a team of experienced executives. Later, the students can watch themselves on the video and reflect on what they could do differently. “The Management Simulations provide the students a productive space to learn about themselves as leaders and to understand their responses to difficult real-world situations,” said DeMoss, Senior Associate Vice President at UAB Medicine. “Using seasoned healthcare executives from UAB Medicine to serve as actors incorporates diverse perspectives on leadership style, communication, and resilience and demonstrates for the students there is often multiple approaches that are effective.”

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he M.S. in Health Informatics (MSHI) program collaborated with the Office of Interprofessional Simulation for Innovative Clinical Practice (OISP), to create a cybersecurity simulation for second-year students. This simulation highlights cybersecurity awareness and action because in healthcare, there is no room for putting out the “we are closed sign” where data and records have been breached. With safety as the primary goal, operations must be maintained. This simulation used real-world examples in a tabletop simulation format to allow students an environment to apply their knowledge and skills. “The cyber simulation was a great and an innovative exercise that engaged us to not only apply our coursework but also to think outside of our normal scope,” said Monica Henderson, a second-year MSHI student. “Understanding that we need to balance IT with clinical care is pertinent to our training to become future healthcare leaders.” “Health Informaticians can benefit from being in environments where they can practice, discuss, and debrief what is learned in the classroom before an event happens,” said Sue Feldman, RN, MEd, PhD, Director of Graduate Programs in Health Informatics. “This experience is valuable when called upon to lead a team through a cybersecurity event.”


DISASTER PREPAREDNESS

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ealthcare administrators are often faced with disasters and crises during their careers. We developed “Disaster Preparedness Week” for students in the Residential MSHA Program where they are exposed to different types of critical situations. Students are provided tools and insights, including a disaster simulation facilitated by the OISP including Bill Mayfield, Manager, Emergency Preparedness at UAB Medicine, and Sarah Nafziger, MD, Director, UAB Office of Emergency Medical Services, and a student in our Executive MSHA program. A day-long simulation tasked students with responding to different stages of a flu pandemic that was killing patients within 12 hours. The students had to collaborate with all departments across the health system and consider things such as preventing the virus from spreading across the hospital, addressing short- and long-term staffing needs, the financial impact of major unplanned expenses, and so much more. “Disasters can be natural or man-made and they can be as large as a hurricane or as small as a water leak. Either way, they can be cataclysmic moments that severely disrupt the places that care for those touched by an event so we do this to open the eyes of our students about how important disaster preparedness is in healthcare,” said Amy Landry (MSHA Class 35 and PhD 2006), PhD, Howard W. Houser Endowed Professor in Health Administration and MSHA program director.

POVERTY

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any UAB departments participate in poverty simulations throughout the year. This simulation divides students into pre-determined families with the goal of making it through a month of working and paying bills while facing the challenges of poverty. Participating in this simulation helps our students understand the struggles low income individuals face and equips them to serve these individuals as leaders. At the end of the simulation, students break into small inter-professional groups led by trained debriefers to discuss their experiences. In fall 2018, we launched the M.S. in Healthcare Simulation program – one of only two universities to offer this master’s degree. www.uab.edu/sim

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Our goal is for all leaders trained at UAB to have the skills and courage to be inclusive leaders. 14

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F E AT U R E — I N C L U S I V E E X C E L L E N C E

Success in healthcare requires a deep understanding of communities and patients served. Our industry has work to do in order to create organizations where all leaders, employees and patients are able to do their very best. To meet this challenge, our department is intentionally focused on diversity, equity, inclusion, and cultural competence.

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s one of the department’s five core values, Diversity, Equity and Inclusion (DEI) are guiding principles that shape our behaviors and interactions every day. In an effort to prepare a culture of inclusiveness, the department’s DEI Committee, co-chaired by instructors, Leandra Celaya and April Rollins-Kyle developed an Inclusive Excellence Series designed to offer structured opportunities each quarter for department members to: • Expand their knowledge, to engage in meaningful conversations about issues related to DEI, • Share their own diverse cultural backgrounds, • Foster a sense of belonging within the department. The series launched at the department’s

2018 Annual Retreat with a hands-on activity to celebrate diversity within HSA. Following a general discussion about DEI and culture, members of HSA created “expression squares” as visible representations of their individual cultural backgrounds and personal values – resulting in a professionally combined quilt. Faculty and staff members were delighted to see that their individual squares were arranged to spell “HSA”, symbolizing that the department is the common thread that unites the diverse group of professionals and provides an environment where people of all backgrounds can combine our talents to excel in even more impactful ways than we could as individuals.

The diversity quilt is a unique visual depiction of the broad range of cultures and distinct regional traditions that coexist within our department. Like this quilt, host to a variety of individualized squares, we are a cohesive assemblage of special people who are striving together towards inclusive excellence. — APRIL ROLLINS- K YLE

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Recruitment and Scholarships

A Jessica Williams, PhD

Leandra Celaya, MSc

Ria Hearld, Phd

DEI Research and Teaching

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n all HSA programs, students are introduced to DEI-related content across multiple courses. Educational activities employ a variety of pedagogical methods ranging from guest lectures to case studies to experiential learning exercises. Several faculty members explore DEI disparities in their research, Jessica Williams, PhD is Principal Investigator on two such projects: 1. Exploring how patient factors and provider behaviors influence perceptions of discrimination within the clinical encounter and their impact on patient medication adherence. Williams’ study is being conducted in rural Alabama and North Carolina among African Americans with hypertension. 2. Developing a medical education simulation program that can be used to increase awareness of how implicit biases can impact the clinical encounter. In addition, HSA faculty members, Dr. Williams, Leandra Celaya and Dr. Ria Hearld have delivered invited talks on culture and cultural competency in the UAB School of Medicine, School of Public Health, and across Alabama. Finally, Celaya and a group of four universities presented the session “Striving for Inclusive Excellence,” to showcase the Department’s DEI initiatives on a national stage at the 2018 Association of University Programs in Health Administration (AUPHA) Annual Meeting. Dr. Bob Hernandez presented on the department’s work as part of the Academy of Management (AOM) Professional Development Workshop titled, “Isms in academia: exploring how to foster an inclusive culture inside and outside the classroom.”

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fter reviewing evidence of bias that places underrepresented minorities at a disadvantage on graduate entrance exams, the M.S. in Health Administration Program (MSHA) removed the GRE/GMAT requirement from the admission process. Following the change, the MSHA program reports a 30% overall increase in applications and have successfully recruited more underrepresented minorities. We continue to refine and innovate recruitment strategies including visits to Historically Black Colleges and Universities (HBCUs) to meet prospective students. Thirteen participants graduated from the 3rd cohort of the Department’s Academy for Addressing Health Disparities through Health Care Leadership, pictured below. The “Academy” prepares outstanding college students who identify with racially/ethnically underrepresented groups, are firstgeneration college students, and/or from rural areas to apply and enter graduate programs in health care administration, health care leadership and public health. The “Academy “was implemented in 2017 to increase diversity among health care leaders in health care organizations. In 2018, the DSc in Healthcare Leadership Program expanded its recruitment efforts to include members of the National Association of Health Services Executives (NAHSE), a not-for-profit association of black healthcare executives whose purpose is to ensure greater participation of minority groups in the health field. In 2018, DSc program alumni established a scholarship to support diversity. The new Chuck and Judy Stokes Endowed Scholarship for Diversity and Inclusion supports recruitment of a diverse student body, keeping these efforts at the forefront of the department.


Critical Thinking in Action Our students apply classroom learning to real-world problems through case analysis and competitions — teams perform against students from around the world, each bringing diverse beliefs and ideas.

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iversity is a defining feature of Birmingham’s past, present and future. At UAB, we are committed to capitalize on what makes Birmingham and the University trailblazers in moving inclusion forward. We are invigorating conversations, fostering civic engagement, widening perspectives, stimulating innovation and connecting people. Every day, we seek ways to actively promote and recognize principles of fairness and equity, in relation to, and across, intersections of race, age, color, disability, faith, religion, ancestry, national origin, citizenship, sex, sexual orientation, social class, economic class, ethnicity, gender identity, gender expression, and all other identities represented among our diverse communities.

UAB Inspiring Equity and Inclusive Excellence, Every Day. uab.edu/shpdei

Baylor University Robbins 4th Annual Case Competition

Tommy Burt, Lauren Naumcheff, and Matthew Barnes, all MSHA Class 53, took home first place and Lauren was also one of three students awarded Best Presenter.

HIMSS 2nd Annual Student Case Competition

HI students, Candis Riggs, Jonathan Patterson (PhD Candidate), Peyton Muskett (Fast Track HCM/HI student) and Jimmedda Mills – earned 2nd place in HIMSS student case competition in Orlando, FL.

23rd Annual National Association of Health Services Executives

Tyler White, James Camel, and Jay Hardin, represented UAB in Orlando at the Everett V. Fox Student Case Competition, the nation’s oldest case competition.

2019 Ohio State University Case Competition

Christina Fortugno, Erica McDonald and Dillan Brewer (all MSHA Class 54 students) represented the MSHA program and was one of 6 teams that advanced to the finals.

13th Annual UAB Health Administration Case Competition This year’s case, authored by John Kueven (MSHA Class 41), challenged teams to solve issues in a rapidly-growing hospital market and address issues related to long-term care. UAB’s team Tommy Burt, Lauren Naumcheff, and Matthew Barnes (also HCM 2017) won 2nd place which is the highest any UAB team has achieved.

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D E PA RTM E NT H I G H LI G HT S

TEAM HSA

We continue to grow: adding impressive faculty and staff. MONICA ASWANI, DrPH

SOUMYA NIRANJAN, PhD

Assistant Professor

Assistant Professor

Dr. Aswani’s research employs econometric methods to investigate how national payment reform efforts relate to the quality of care and disparities in healthcare delivery. She is committed to training and mentoring the next generation of health care leaders. Her work has been published in Health Services Research, Journal for Healthcare Quality, and the Annual Review of Medicine. Prior to joining the School of Health Professions, she also contributed to healthcare quality and patient safety projects at Johns Hopkins University and the World Health Organization. She received her MSPH and DrPH from UAB and her undergraduate degree from the University of North Carolina at Chapel Hill. Most recently, Monica received the 2019 ASHEcon Diversity Scholarship for the 8th Conference of the American Society of Health Economics.

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Dr. Niranjan is also an Associate Scientist at UAB Minority Health & Health Disparities Research Center (MHRC). She is a Pharmacist, holds a MS in Clinical Investigation Sciences from University of Louisville and a doctoral degree in Medical Sociology from UAB. She has contributed to oncology clinical trials for more than 10 years and has research interests in health inequalities in cancer and chronic respiratory diseases. She is particularly interested in understanding key contributory factors for these disparities and shaping and improving patient health outcomes in underserved communities. She was recently selected to participate in the MHRC Health Disparities Research Education Certificate Program (HDRECP) and winner of the O’Neal Comprehensive Cancer Center at UAB’s William C. Bailey Award for Excellence in Cancer Prevention and Control Research.


TEAM HSA

MISTY ALTIPARMAK, MEd

RACHEL MARS, MEd

Operations Director, Health Informatics

Academic Advisor II, Health Care Management

Misty completed her BS in Health Management at Southeast Missouri State University in 1996 and her MEd in Higher Education, Student Affairs and Counseling, from the University of Montevallo in 2000. During her career in higher education she has worked in academic advising, student programming, and disability services. Misty previously worked at UAB for eight years as an academic advisor and is excited to return. Outside of work, she enjoys spending time with her husband and son at the lake or at home with her two dogs.

Rachel has a BS in Communication Studies from Auburn University and a MS in Educational Leadership from the University of South Alabama, where she received the 2013-14 Most Outstanding Graduate Student in Educational Leadership. She supports HCM students via academic planning and engaging through the Health Care Management Student Association. She is an active member of NACADA: The Global Community for Academic Advising. She resides in Pelham with her husband, Daniel and two dogs, Noah and LuLu.

RACHELLE LAWHORN

ZHAN’E WILLIAMS

Office Associate II

Office Associate II

Rachelle is an administrative professional, mother and wife who specializes in Office Management and Customer Service with over 10 years experience. She grew up in a small town on the Mississippi Gulf Coast before moving to the Birmingham area in 2008. She is an active student at UAB pursuing a Bachelor’s Degree in Psychology. She currently resides in Hoover with her husband and two daughters, Kelsey and Kennedy. Her hobbies include reading and spending time with her family.

Zhan’e specializes in assisting and supporting C-Level Executives. Prior to joining us, Zhan’e was an Executive Assistant to the CEO at the Birmingham Urban League. She is also an active member of the International Association of Administrative Professionals (IAAP). She was born and raised in Bessemer and currently resides in Pelham with her husband DeAndre’ and two daughters, Za’Riah and A’Mari. In her spare time, her hobbies include spending time with her family, attending church, and reading entrepreneurial books.

The mission, vision, and values of the Department have natural alignment with my interests. Additionally, it truly speaks volumes to the departmental leadership and organizational culture that I have felt like a valued member of the team since my first day. — M O N I C A A S WA N I , D r P H

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D E PA RTM E NT S U CC E S S

Notable Awards ASWANI’S PAPER YIELDS NATIONAL AWARD Dr. Monica Aswani’s paper, “Differential Impact of Hospital and Community Factors on Medicare Readmission Penalties,” was selected as the 2019 International Health Economics Association (iHEA) Student Prize. “It is incredibly humbling to receive this award and I am deeply grateful to my late mentor, Dr. Meredith Kilgore, for his guidance and encouragement, as well as to the National Institute on Aging for their support.”

MSHA PROGRAM WINS CAHME / BAYLOR SCOTT & WHITE AWARD UAB MSHA wins the 2019 CAHME/Baylor Scott & White Health Award for Excellence in Quality Improvement Education for its quality curriculum, experiential learning, and collaboration with UAB Health System on the Student Workforce Program, giving first-year students realworld health care experience.

LEMAK RECEIVES NATIONAL AWARD Christy Harris Lemak, PhD received a 2018 National Role Model Faculty Award for Exemplary Achievements in Educating and Motivating Students from Minority Access, Inc. The organization is a nonprofit committed to increasing diversity and decreasing disparities in higher education. The award recognized Christy’s efforts to support women and under-represented minorities in health care leadership at UAB and nationally.

Healthcare Simulation Faculty Recognized for Influence in the Field Michelle Brown, PhD, and Dawn Taylor Peterson, PhD, along with UAB School of Nursing colleagues, Penny Watts, PhD, and Nancy Wingo, PhD were recently recognized for their scholarly contributions to the simulation community by having their article selected as a top simulation article of influence by the Society for Simulation in Healthcare. The President of the Society for Simulation in Healthcare (SSH), Joseph Lopreiato, MD, MPH, requested that the SSH Research Committee define and implement a process for identifying simulation articles of influence. There were 29 experts in the field selected as reviewers who identified 192 papers to be included. The reviewers had to rank and justify how their chosen articles influenced their simulation practice and research. Peterson, D., Brown, M., Wingo, N., Watts, P. Exploring Hidden Curricula in an Interprofessional Intensive Care Simulation. Clinical Simulation in Nursing, 22 (2018): 22-25.

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ALUMNI ENGAGEMENT

Giving Back Our alumni are not participants – they are leaders: lifelong change agents who mix, mingle, mentor, and more across the world. They give back to our programs, department and university in many ways. TI M E

TA LE NT

TR E A SU R E

Connect with those who share your passions.

Share your knowledge and experience with the next generation.

Be an intentional supporter with purposeful giving.

Time/Talent/Treasure You can’t store time for later use. You can store talent and treasure, but where would we be if nobody shared? We know your time is valuable, your talent is unique and your treasure is precious. We thank you for your generosity in enriching the lives of our students and other alumni.

Get Involved — GPHA Active alumni members are a vital partner in our success and we support lifelong relationships to provide direct support for excellence in teaching, research, and service. We canceled GPHA dues to make it easier for you to support the areas you want, in ways that you choose to help.

Learn more and give directly to what you believe in at uab.edu/gpha.

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MAKING A DIFFERENCE

New Scholarships These newly established scholarships will help us recruit and retain outstanding students for our undergraduate, graduate and doctoral programs. PAT AND DON CURRIE are funding a scholarship for the MSHA program. Pat is an alumna of MSHA Class 15 and has helped pave the way for women in health care. The Pat and Don Currie Sponsored Scholarship in Health Administration is named for both as she is thankful for his support of her career. This fund was initiated through her work with our Department of Health Services Administration’s Women’s Leadership Initiative.

RANDA AND STEVE HALL established an endowed scholarship that coincides with the 30th anniversary of Randa’s entrance into the MSHA program. She is a graduate of Class 24 and has been committed to that program since the day she stepped into her first class. As a faculty member she has been in charge of recruiting and placement, in charge of the program, and now in charge of alumni affairs.

THE ALABAMA CHAPTER OF HIMSS has sponsored a Travel Award that will provide support for registration fees, travel and lodging for UAB HI students attending the HIMSS Annual Conference & Exhibition or the International Conference. There will be an emphasis placed on those students who have had posters selected. “A key goal of Alabama HIMSS is to encourage advancement in the field of health care management systems,” said Joni Wyatt, president, Alabama Chapter of HIMSS. “Support of the UAB HI students not only allows us to meet that goal, but also ensures that our next generation of Health IT professionals will be more prepared to enter a rapidly evolving field.

ROBERT AND CASEY HOWARD are dedicated to providing opportunities for others to develop into lifelong learners by supporting those at the beginning of their higher education journey. Robert is a current DSc student and Associate VP and Deputy CIO for the University of Alabama at Birmingham. They have committed to funding an Endowed Scholarship for the B.S. in Healthcare Management program.

DR. WILLIAM “BILL” BREEN (DSC 2018) is our newest member of the UAB Torchlighter’s Society. Dr. Breen has included in his estate plans that he wishes to endow a scholarship for the DSc program.

If you are interested in learning how to establish a scholarship, contact Katie Adams at 205-996-5469.

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ALUMNI SUCCESS

Notable Alumni Awards Candice Saunders (MSHA Class 24), President and CEO of WellStar Health System, was recognized as one of Modern Healthcare’s 2019 Top 25 Women Leaders. Jeff Lindsay (MSHA Class 26) and John McWhorter, III, DSc (MSHA Class 18 & DSc 2012), earned spots on the Modern Healthcare’s 2018 Top 25 COOs in Healthcare. Ken Cochran (DSc 2015), President & CEO of Opelousas General Health System, was recognized by Becker’s Healthcare as one of the 2019 Top 60 Rural CEOs to Know and Monty McLaurin (MSHA Class 12), President, Ballad Health NW Market, was recognized as one of Becker’s 71 Critical Access Hospital CEOs to Know.

Ronald S. Owen, FACHE (MSHA Class 8), was inducted to the Alabama Healthcare Hall of Fame this summer. Owen, served as CEO of Southeast Alabama Medical Center in Dothan for nearly 20 years and as president of the Alabama College of Osteopathic Medicine. He is a past chairman of the Alabama Hospital Association.

Theresa Meadows (MSHI 1998), Senior Vice President and CIO at Cook Children’s Health Care System, was named one of Health Data Management’s 50 Most Powerful Women in HIT. Sandra Thurmond (MSHA Class 22) Vice President of Primary Care Services at Children’s of Alabama, was recognized by the UAB Commission on the Status of Women by being selected as the 2019 Outstanding Woman in the Community, which recognizes extraordinary women and their impact on Alabama. In addition to the good she performs at Children’s, Sandy contributes in so many other ways to make it easier for other women to achieve success.

Chuck Stokes (MSHA Class 17) CEO, Memorial Hermann Health System, was honored as UAB’s 2018 Distinguished Alumnus of the Year at the NAS Alumni Awards Ceremony.

Sylvia Young (MSHA Class 19), President of HCA’s Continental Division, was selected as the 2018 Alumna of the Year sponsored by the Alumni Association of the Graduate Programs in Health Administration. Her classmate, Ken Beasley (MSHA Class 19) nominated Sylvia, a healthcare executive, who has mentored students and served as a preceptor to many throughout her career.

UAB Excellence in Business Winners Jason Alexander (MSHA Class 28) Brenna Powell (MSHA Class 35) Ryan Beale (MSHA Class 40) Vance Chunn (MSHA Class 19, DsC 2016) Kenneth Cochran (DSc 2015) Mary Temm (DSc 2013)

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ALUMNI ENGAGEMENT

52

50

SERVED AS PRECEPTORS OR SUPERVI SOR S

S E N T AW AR D N OM I N AT I ON S & W R OT E AR T I CL E S M E N T OR S

M

ST

UD

59 WR

OT

E

INNOVATORS

50 SERVED AS JUDG E S , BOOK FACI LI TAT OR S , M ENTORS OR PRO T É G É S

117

AT

24

H S A 2 0 1 8 - 1 9 A N N UA L R E P O R T

N

533 D ON OR S

S E R VE D AS AD VI S OR Y , AL U M N I B OAR D OR COM M I T T E E M E M B E R S

With more than 20 events and 30 opportunities for you to get involved, we are proud to say that over 600 HSA alumni, across 5 decades and 36 states, participated in 10,000+ volunteer hours during 2018 — this includes an impressive 25.6% engagement rate from graduate alumni.

National Symposium Destin, FL

TE

Preceptors’ Conference, Birmingham, AL

VENTS, & D E PR

ENT RECO

Alumni in Action

TIONS

AMMING

DA

GR

EN

DE

M

O

GUEST LECTURERS


2018-19 ALUMNI EVENTS

Alumni Reception Jacksonville, FL

Scholarship Luncheon Birmingham, AL

Alumni Reception Dallas, TX

Women’s Leadership Event Birmingham, AL

NAHSE Reception Orlando, FL

Policy Summit Birmingham, AL

Alumni Reception Washington, DC

HIMSS Conference Orlando, FL

ACHE Conference Chicago, IL

Alumni Reception Knoxville, TN

Alumni Reception Charlotte, NC

Alumni Reception Phoenix, AZ

uab.edu/hsa

25


ALUMNI BOARD MEMBERS

Thank you to those who serve on our alumni and program advisory boards — we appreciate all that you do to contribute to our success.

GPHA Board of Directors PRESIDENT Gordon Ferguson*

President / CEO Saint Thomas Rutherford Hospital Murfreesboro, TN

SECRETARY Bronco Henderson*

Chairman and President H. B. Henderson Group Montgomery, AL

TREASURER Melissa Mielcarek*

Service Line Administrator Cardiovascular Services CaroMont Health Gastonia, NC

IMMEDIATE PAST PRESIDENT Mary F. Temm* President Temm & Associates, Inc. Phoenix, AZ 26

H S A 2 0 1 8 - 1 9 A N N UA L R E P O R T

Alfred D. Faulk*

Greg Neal*

Larry Katzovitz*

Luis Pineda*

John Kueven*

Chad Simpson*

Jan Levine*

Joe Stough*

Director of Information Technology University of Mississippi Medical Center Jackson, MS Senior Advisor Impact Advisors Chicago, IL

SVP & Hospital President WellStar Paulding Hospital Hiram, GA Senior Director of Business Development George Washington University Washington, DC

Stephanie Manson*

Chief Operating Officer Our Lady of the Lake Regional Medical Center Baton Rouge, LA

Joanne McGlown*

Assistant Professor Eastern Kentucky University Richmond, KY

Market President Ballad Health Kingsport, TN President / CEO Luis F. Pineda, M.D. PC Birmingham, AL Executive Vice President Realty Trust Company Knoxville, TN Executive Vice President / Chief Operating Officer Infirmary Health Mobile, AL

Jeffrey Weier*

Sr. Director of Operations Inpatient Central Ohio Primary Care Westerville, Ohio


ADVISORY BOARD MEMBERS

HQS

D. Chris Compton

Executive Director Performance Excellence UAB Health System Birmingham, AL

Joan Hicks*

Nigel Brown*

Deborah F. Grimes*

Chief Diversity Officer UAB Health System Birmingham, AL

Terri Poe*

Chief Nursing Officer UAB Hospital Birmingham, AL

Michael Shabot

EVP / Chief Clinical Officer Memorial Hermann Health System Houston, TX

Wes Smith*

Chief Executive Officer Alabama Quality Assurance Foundation Birmingham, AL

Charles D. Stokes*

Chief Executive Officer Memorial Hermann Health System Houston, TX

Cristie Upshaw Travis*

Chief Executive Officer Memphis Business Group on Health Memphis, TN

James Henry Willig

Associate Professor UAB School of Medicine Division of Infectious Diseases Birmingham, AL  

HI

Kyle Akins*

Team Lead, Web & Mobile Systems Veteran’s Administration Huntsville, AL Chief Information Officer UAB Health System Birmingham, AL

Rick Moore*

Chief Information Officer National Committee for Quality Assurance (NCQA) Washington, DC

Detlev H. Smaltz

Founder, President / CEO CIO Consultant Orlando, FL

Jim Shmerling*

President / CEO Connecticut Children’s Hospital Hartford, CT

Brantley Synco*

Chief Privacy Officer DST Health Solutions Birmingham, AL

Jeffrey Wall

Director Physician Strategy & Medical Specialties Cerner Corporation Kansas City, MO  

MSHA

Dawn Bulgarella*

Chief Financial Officer UAB Health System Senior Associate Dean Administration and Finance, UAB School of Medicine Birmingham, AL

General Manager Medicare for AL, MS, & LA UnitedHealth Group Birmingham, AL

Vance M. Chunn*

Adele Allison

Carlie Cohen*

Director Provider Innovation Strategies DST Health Solutions Birmingham, AL

Jorge Alsip

Chief Medical Information Officer UAB Health System Birmingham, AL

James Cimino

Director Informatics Institute UAB Health System Birmingham, AL

Chief Executive Officer Cardiology Associates Mobile, AL Director of Ambulatory Operations Children’s Health Dallas Dallas, TX

Shaun Essex*

Regional Vice President Administration Paoli & Riddle Hospitals at Main Line Health Philadelphia, PA

Jean Ann Larson

Chief Leadership Development Officer UAB Health System, School of Medicine Birmingham, AL

Stephanie Manson (MSHA Class 32)*

Chief Operating Officer Our Lady of the Lake Regional Medical Center Baton Rouge, LA

Adam Thompson Administrator Mayo Clinics Jacksonville, FL

Vincent Turner, Jr.*

Assistant Vice President St. Bernards Healthcare Jonesboro, AK

Karla Williamson*

Director of Performance Improvement Navigant Cymetrix Birmingham, AL

Ron Wyatt*

Anthony Pallotta*

Program Director Alabama Allergy and Asthma Center Homewood, AL

Jennifer Perry

Administrator Norwood Clinic, Inc. Birmingham, AL

Liz Prosch*

Vice President Methodist Homes of Alabama and Northwest Florida Birmingham, AL

Suzy Rupp*

Project Coordinator Clinical Integrity Unit Health Spring of Alabama, Inc. Hoover, AL

Chris Schmidt

President / CEO Schmidt Wallace Healthcare Management Company Birmingham, AL

Jeremy T. Schrimsher*

Chief Quality Officer Cook County Hospitals Chicago, IL

Regional Director Cardiovascular Service Line Tenet Health Phoenix, AZ

Joe Zasa

Bethany Freeman Sweatt

Managing Partner ASD Management Dallas, TX  

HCM

Deborah Flint*

Sr. Director Performance Engineering The Kirklin Clinic Birmingham, AL

Ashlea Herrero*

Business Operations Manager UAB Hospital Center for Patient Flow Birmingham, AL

Carol Knight*

President Noland Health Services Birmingham, AL

Patrick Nicovich

Consultant & Adjunct Instructor UAB HCM Program Birmingham, AL

Grovonny Nunn*

Advanced Medical Support Assistant U.S. Department of Veterans Affairs Montevallo, AL

Administrator OrthoSports Associates Birmingham, AL

Judeth Thomas*

Clinical Manager Women’s Health Specialists of Birmingham Birmingham, AL

Brenda Vason

Director Process Improvement Children’s of Alabama Birmingham, AL

Cherise Ball Wilson

Director of Operations Ball Healthcare Services, Inc. Mobile, AL

Annette Wyatt

Director Quality Management Veterans Administration Medical Center Birmingham, AL

* HSA Department Alumni


UAB Department of Health Services Administration 1720 2nd Ave South, SHPB 530B Birmingham, AL 35294-1212 ADDRESS SERVICE REQUESTED

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UAB Health Services Administration Annual Report 2018-19  

Throughout the Health Services Administration's Annual Report you will see that the department's mission, vision and values are more than ju...

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Throughout the Health Services Administration's Annual Report you will see that the department's mission, vision and values are more than ju...

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