NEW PARENT GUIDE
for new Longhorn families
DEAR LONGHORN PARENTS AND FAMILIES,
Welcome to the Longhorn family! Your student has earned a place at the greatest university in the world and we are eager for their upcoming arrival on the Forty Acres. There is nothing quite like being a Longhorn, and soon your son or daughter will begin writing their own chapter in the story of this special place.
This is a time of transition for students and families alike. My wife Teresa and I have walked this path ourselves, having sent both of our children to college (our son is currently a proud Longhorn), so we understand the mix of hopes and uncertainties you may feel. This guide is here to help. It will answer many of your questions and, perhaps, spark new ones. Most of all, it is designed to teach you more about our university and the many ways that we support students and stay connected to families.
I know your student will love The University of Texas. Of course, there may be setbacks and
difficult days, but even the setbacks will present opportunities for learning and growth. Please know that we invest great care and attention in shaping the best possible experience for our students, learning from each class that enrolls here. We are excited to meet your student and introduce them to the Longhorn experience — and we are excited to meet you as well.
Please take some time to read through this guide and learn more about what lies ahead. If you have any questions or concerns, we are here to help. We look forward to seeing you later this summer and we appreciate the trust you’ve placed in our University.
Hook ’em!
Jim Davis Interim President
GETTING TO KNOW THE UNIVERSITY OF TEXAS AT AUSTIN
The University of Texas at Austin is many things. It is a cutting-edge, globally recognized tier-one research institution and flagship of the University of Texas System’s nine academic institutions. It is home to 19 colleges and schools, encompassing over 170 fields of study and storied men’s and women’s athletic programs. And now, UT can boast that it is home to your student.
That is an exciting reality for our campus, as we know your student had many options in choosing a collegiate path. That your student chose UT is a cause for celebration. In the coming months, your student will discover that the beauty of UT is that it can be many different things at the same time. It is an institution that, while rich in tradition, offers every student a blank slate to begin new ones. And, even though the Forty Acres is a
big campus, your student will find that it can also be small and intimate.
As a part of Longhorn Nation, both you and your student are in great company with past and present Longhorn families, faculty, staff, alumni, friends and students. As your paths cross with theirs, you’ll find they will have a unique impact on your student’s journey. And in time, you and your Longhorn will find yourselves gladly doing the same for other Longhorns down the road.
UNIQUELY UT
BEVO XV
Official mascot, a Longhorn steer handled by the Silver Spurs
BURNT ORANGE & WHITE
Official school colors first used in 1885
LIGHTED #1 TOWER
Symbol of UT achievements that began in 1937
FORTY ACRES
Nickname of UT’s main campus, coined from the size of its original footprint, now 431 acres
HOOK ’EM HORNS
Official hand sign introduced at a 1955 pep rally
LONGHORN BAND
Known as the Showband of the Southwest and the largest spirit organization on campus
ALBINO SQUIRREL
Campus legend — if students see one on the way to a test, they’ll make an A
SMOKEY THE CANNON
HOOK ’EM
Costumed mascot, UT’s #1 fan since 1975
LONGHORN FRIDAY
Longhorns everywhere wear burnt orange on Fridays to show UT pride
TURTLE POND
Favorite gathering place since 1939 for students and turtles alike
BIG BERTHA II
Discharged by the Texas Cowboys every time the football team scores and at the end of singing, “The Eyes of Texas” This guide was produced by Texas Parents in partnership with Texas Student Media (TSM), including Sara, a Creative Services intern who provided design and layout expertise, and graduated in spring with a dual major in Journalism and Microbiology and Infectious Diseases before going on to a role with Texas Monthly. Select photography was courtesy of The Daily Texan student photographers. For more information about TSM and how your student can get involved, visit texasstudentmedia.com
Largest bass drum in the world and an essential part of the Longhorn Band
Assad Malik/The Daily Texan
We’ve supported Longhorns and their families since 1936. With the UFCU Longhorn Debit Card, your student can show their pride while enjoying a checking account that keeps banking stress-free. Support their independence with a card that’s built for the Forty Acres and beyond.
DIVISION OF STUDENT AFFAIRS
The Division of Student Affairs is the hub of student life and well-being at The University of Texas at Austin. The team inspires all students — undergraduate, graduate and professional — to live the Longhorn life through its uniquely-designed programs, spaces and resources. They serve every student through physical health, mental health and well-being services; recreational sports; two university unions; family orientation and the University’s official parent association. The Division supports 1,000+ student organizations; student governance organizations; student outreach, veteran, legal and disability and access services. The team also provides student employment, leadership, first generation and volunteer programs.
COUNSELING AND MENTAL HEALTH CENTER (CMHC)
The Counseling and Mental Health Center supports undergraduate, graduate and professional students through assessment and referral, group and individual counseling, psychiatry and well-being services. The team provides high quality, innovative and culturally informed mental health programs and services that enhance and support students’ well-being, and academic and life goals.
Learn More: healthyhorns.utexas.edu/cmhc
DISABILITY AND ACCESS (D&A)
Disability and Access works with students with disabilities to ensure they have equal access to their academic experiences as required by federal law. The team approves individualized accommodations for students and supports faculty and staff in implementing accommodations and creating accessible classes and academic programs.
Learn More: disability.utexas.edu
LONGHORN WELLNESS CENTER
(LWC)
The Longhorn Wellness Center focuses on priority college health issues and promotes well-being for all students using evidenceinformed, multi-level prevention strategies. These include student training programs, health education, marketing campaigns, campus outreach, public health interventions and strategic campus partnerships.
Learn More: healthyhorns.utexas.edu/lwc
leadership development, risk reduction and hazing prevention, and hosts programs and events.
Learn More:
RECREATIONAL SPORTS (RECSPORTS)
Recreational Sports advances the well-being of Longhorns by providing education through recreation. The department does this through its recreation facilities, programs, services and special events, as well as student employment and leadership development opportunities. Learn More: utrecsports.org
TEXAS PARENTS
Texas Parents serves all students’ families who need assistance navigating University resources and manages the Texas Parents Association, the University’s official association for parents. Membership provides all undergraduate families benefits to support and promote student success from enrollment through graduation. Learn More: texasparents.org
UNIVERSITY HEALTH SERVICES (UHS)
University Health Services is the on-campus medical facility for undergraduate, graduate and professional students. The team offers comprehensive healthcare services, public health education, campus-wide immunization clinics and leadership for emergent health issues.
Learn More: healthyhorns.utexas.edu/uhs
UNIVERSITY UNIONS
Learn more about the Division of Student Affairs at studentaffairs.utexas.edu FOLLOW US ON SOCIAL MEDIA (formerly Twitter) @UTexasStudents
OFFICE OF THE DEAN OF STUDENTS
(DOS)
The Office of the Dean of Students offers comprehensive support and involvement opportunities for all students. Resources include outreach, accountability, legal services, interventions and referrals, and veteran and military affiliated services. The team supports 1,000+ student organizations through
University Unions is at the heart of campus life, enhancing the student experience through unique and multi-faceted facilities, programs and services. The Unions provides an array of educational leadership and student development opportunities; comfortable places to study and relax; fun and enriching events; and a wide selection of food options.
Learn More: universityunions.utexas.edu
WHAT IS TEXAS PARENTS AND WHY SHOULD I BELONG?
Choosing to belong to Texas Parents helps you and your student in many ways: navigating the University, providing support and guidance and connecting you with a community of fellow Longhorn parents. We care.
UT understands the important role parents/ families play in the lives of our students. For that reason, the Texas Parents department exists specifically for you, now through your Longhorn’s graduation, to keep you connected and informed.
Helping parents since 1948.
In 1948, a group of UT dads created the Dad’s Association to provide support to students and parents/families. Through the years many endowments, scholarships, fellowships and professorships were established through their work. Now known as the Texas Parents Association, it is UT’s official association for parents/families and is still going strong 77 years later. When you choose to belong to the Association, you are making a tax-deductible gift that supports the operation of a professionally staffed Texas Parents campus office that manages the Association and provides help and resources to you and all UT undergraduate parents/families.
To help you help your student with the transition from high school to college, Texas Parents produces this guide, maintains the parents.utexas.edu website, coordinates Family Orientation and sends the Next Steps eNewsletters to incoming parents/ families through July.
Communication is one of the best member benefits.
In August, as a Supporting member, you’ll begin receiving the monthly Association eNewsletters that will keep you connected to campus by providing important news, dates, deadlines and event information, such as tuition payment deadlines. You’ll also learn about scholarships, job opportunities and the various resources on campus that support your student both in the classroom and beyond. The Association’s closed Facebook group lets you visit with fellow members parent-to-parent and the parents.utexas.edu and TexasParents.org websites contain information focused on helping you help your student.
You’ll be investing in a better UT for your student.
Belonging to Texas Parents is also a way that you add value to the campus community your student will soon call home. With membership funds, Texas Parents also bestows awards upon students and staff, lays memorial brick pavers in honor of our lost students and produces the annual Family Weekend celebration.
Choose to belong.
Supporting members receive a bevy of benefits including logo-branded t-shirts, luggage tags, tote bags and more. Discounts with local and national vendors including more that 30+ Austin hotels as well as special opportunities with the University Co-op and Texas Athletics are our way of saying thank you for your support.
You have options.
You can join as a One-Year Supporting member ($65) or Four-year Supporting member ($195) and a portion of your gift is tax-deductible.
Join at TexasParents.org/Membership or when attending Family Orientation.
BENEFITS
Stay connected with UT
Be informed about University deadlines and events
Enjoy a familycentric community
Invest in the campus community your student calls home CONTACT
TEXAS PARENTS
Monday-Friday
8 a.m. – 5 p.m. (CT)
512-471-2353
888-690-0012 (toll free)
TexasParents@ austin.utexas.edu
ORIENTATION
WHAT IS FAMILY ORIENTATION?
• A one-day program taking place during the first day of your student’s three-day Longhorn Orientation
• An intentionally designed event to build and expand upon information in this guide and the Next Steps eNewsletters
• A separate agenda from your student’s program; you’ll learn about many of the same topics but from different perspectives
• An important step in supporting your Longhorn’s successful transition to UT
PROGRAM HIGHLIGHTS FOR FAMILIES
• Longhorn Neighborhood
A morning resource fair with campus departments and programs that you can talk with one-on-one
• Morning Welcome and Afternoon Kick-off Sessions
An introduction to University leadership, oncampus parent/family resources and UT traditions
• Meet your student’s academic college/school
An overview of academic expectations and your new role in supporting your student’s academic success (this information goes beyond what you may have learned at earlier campus visits)
• Afternoon Choice Sessions
Interactive panels and presentations about programs and services that support your student
• Farewell Reception
Gather with fellow Longhorn families to enjoy good food and great company, shop with the University Co-op and receive a parting gift in anticipation of August’s Mooov-in
All families are encouraged to attend!
NEED-TO-KNOWS & TAKEAWAYS
• Registration is required; you will need your student’s UT EID to register
• Register for Family Orientation after your student has registered and been confirmed for a Longhorn Orientation session
• Family Orientation and your student’s Longhorn Orientation have separate registration and payment systems
• Parking is not included in the cost of registration and is processed separately by the UT Austin Parking and Transportation Services (PTS) office
• You’ll go home feeling more connected to the UT and equipped with conversational topics to connect with your Longhorn
EXPLORE
Family Orientation Session Dates
Session 1 Tuesday, May 27
Session 2 Monday, June 2
Session 3 Monday, June 9
Session 4 Monday, June 16
Session 5 Monday, June 23
Session 6 Monday, July 7
Session 7 Monday, July 14
For your Family Orientation Session SECURE Your Orientation Parking Pass Online LEARN About local hotel Orientation discounts VISIT parents.utexas.edu/ familyorientation
More details about Family Orientation REGISTER
LONGHORN ORIENTATION
WHAT IS LONGHORN ORIENTATION?
A required program for your student that is designed to help ensure a successful transition to UT Austin. Students will learn about academic and campus resources which help them make the most of their time on the Forty Acres.
PROGRAM HIGHLIGHTS FOR STUDENTS
• Experiencing the Forty Acres and participating in social events to start building their Longhorn community
• Meeting their college/school to learn about academic expectations
• Meeting with advisors to discuss their degree plan, ensuring they are prepared to register for classes
NEED-TO-KNOWS & TAKEAWAYS
• To best prepare, students should review the Freshman Pre-Orientation Checklist orientation.utexas.edu/orientation/freshman/ pre-orientation-checklist
• Prior to their orientation session, students will be emailed information on how to access and complete required Pre-Orientation Modules
• Students will register for fall classes on the last day of their session.
Learn more: orientation.utexas.edu
A SAFE CAMPUS FOR YOUR STUDENT
The safety of our students at The University of Texas at Austin is a top priority. Through the work and collaboration of multiple departments, a variety of programs and resources are available to your student. While this is not an exhaustive list, it is offered as an introduction of what is available as you prepare to send your student to the Forty Acres in August.
THE UNIVERSITY OF TEXAS AT AUSTIN POLICE DEPARTMENT (UTPD)
UTPD works around the clock to provide a secure environment for Longhorns. Led by Chief Shane Streepy, UTPD operates with a policing model focused on problem-solving and strong relationships. The department builds trust, fosters communication and creates meaningful partnerships across campus.
With 100 sworn officers, UTPD serves all UT-owned properties, including the main campus and various locations throughout the city and state. The main station at 2201 Robert Dedman Drive serves as the central hub for operations, while the West Campus substation at 2400 Nueces Street offers additional support to students in that area.
While West Campus falls under the jurisdiction of the Austin Police Department (APD), UTPD still responds to calls in the area to provide additional assistance. Whether addressing emergencies or safety concerns, UTPD works closely with APD to ensure students receive prompt support and protection.
In addition to its officers, UTPD has dedicated Public Safety Officers who provide extra visibility, assistance and support across campus. These team members play a crucial role in fostering a safe and welcoming environment by assisting with non-emergency situations, campus patrols and community engagement.
UTPD stands by its commitment to protect those who change the world. Students can focus on their education, ambitions and future knowing they have a dedicated team looking out for their safety every step of the way.
Parents/families can feel confident knowing their students have dedicated professionals working to keep them safe 24 hours a day. Whether responding to emergencies, offering safety resources or fostering a welcoming campus atmosphere, UTPD is here for them and for you.
Learn more: police.utexas.edu
THE OFFICE OF SECURITY AND EMERGENCY MANAGEMENT (SEM)
SEM creates a comprehensive security and emergency management program to save lives, protect property, promote continuity of operations and reduce overall effects of largescale disasters. SEM acts as the primary liaison between UT and outside government emergency management agencies. SEM promotes personal emergency preparedness through trainings, information sessions and drills.
SAFETY COMMUNICATIONS
LONGHORN ALERTS are tested on the first Wednesday of every month to familiarize the campus community with the system. Alerts are sent to the campus community via two methods and are posted to UTPD and SEM social media accounts. Students are automatically signed up to receive both categories of alerts when they register for classes:
Text alerts: sent when there is a credible or immediate threat to campus requiring action be taken
Emails: communicate awareness of current, non-emergency situations
Parents/families are encouraged to access Longhorn Alerts on social media or by opting-in to UTPARENT messaging listed in the sidebar.
SAFETY NUMBERS TO SET UP NOW
Text UTPARENT to 888-777 to receive Longhorn Alert texts. Standard messaging and data rates may apply.
Encourage your student to put UTPD’s 24/7 phone number in their cell phone: 512-471-4441
SAFETY SOCIAL MEDIA ACCOUNTS
THE UT EMERGENCY WEBSITE is activated in the event of a crisis impacting campus and contains communication from leadership, information relating to the crisis, actions to be taken and available resources.
SAFETY RESOURCES
THE BEHAVIOR CONCERNS ADVICE LINE (BCAL) is available 24/7 to address questions or concerns about the behavior of someone in the UT community. Parents/families can also contact BCAL. Learn more: bcal.utexas.edu
CELEBRATED ENTRANCES indicate where safety hubs that provide emergency and life-saving resources such as bleeding control kits, AEDs (automated external defibrillators) and emergency call boxes connecting to UTPD dispatch are located. Students are reminded, “Your ID is your Key” to accessing all Celebrated Entrances across campus. Learn more: bit.ly/UTSafetyHubs
EMERGENCY PHONES directly connect students to UTPD dispatch with more than 300 call boxes across campus.
LIVESAFE is a free mobile app with functions to report suspicious activity/incidents, request immediate help, receive emergency notifications and virtually walk with others. The app’s panic button feature allows users in an emergency to quickly alert campus police or security services by simply pressing a button or tapping a designated area on the app. Learn more: police.utexas.edu/services/ livesafe-ut-austin
SURE WALK provides students with a safe escort home at night with an accompanied walk, golf cart or vehicle ride. Learn more: bit.ly/SUREWALK
UT NIGHT RIDES is a program that provides students living off-campus beyond the Sure Walk boundaries with a ride from main campus to their homes late at night using the provider Lyft. Learn more: parking.utexas.edu/transportation/ ut-night-rides
UTPD’S PERSONAL PROPERTY REGISTRATION is an online system providing free service to students, faculty and staff. Items with a serial number, such as computers, bikes, electronics and other valuables can be registered. Learn more: police.utexas.edu/services/property
WEST CAMPUS AMBASSADORS (WCA)
is a specialized safety and cleaning team dedicated to revitalizing West Campus, the neighborhood west of the main campus boundaries.” There are two ambassador functions:
Safety Ambassadors escort West Campus residents home, monitor the region for unwanted activity and collaborate with local law enforcement to address other problematic situations 24 hours a day, Thursday-Sunday and from 3:30 p.m.-3 a.m. Monday-Wednesday.
Cleaning Ambassadors pick up trash, remove graffiti and perform other cleaning services from 7 a.m.-3:30 p.m. daily.
Learn more: wcambassadors.org
HEALTHYHORNS
Students achieving academic success and personal goals is directly tied to mental, physical and emotional well-being. Healthyhorns is a collective of resources supporting these needs, all located in the Student Services Building (SSB), 100 West Dean Keeton Street.
UNIVERSITY HEALTH SERVICES
(UHS) is a fully accredited medical facility, offering in-person and virtual services for currently enrolled students, Monday-Friday, 8 a.m.-5 p.m.
COUNSELING AND MENTAL
HEALTH CENTER (CMHC) is a fully accredited mental health center, offering in-person and virtual services for currently enrolled students, MondayFriday, 8 a.m.-5 p.m.
LONGHORN WELLNESS CENTER (LWC) creates a healthier campus community utilizing a public health approach, Monday-Friday, 9 a.m.- 5 p.m.
UHS
WHAT SERVICES DOES UHS PROVIDE?
• General Medicine
• Gynecology Clinic
• Sports Medicine
• Urgent Care
• Physical Therapy
• Nutrition Services
• Allergy, Immunization and Travel Clinic
• Clinical Laboratory
• Digital X-rays and Ultrasounds
• 24/7 Nurse Advice Line
• Integrated Healthcare in partnership with CMHC
• Clearance Visits (study abroad, sports, etc.)
• Sexual Assault Medical Care and Forensic Evidence Collection (conducted by SAFE Alliance)
• STI Testing and Treatment
WHAT SERVICES DOES UHS NOT PROVIDE?
• Emergency services
• After hours or overnight care
• Dental and vision care and exams
• Specialty services not already noted
WHO PROVIDES CARE FOR MY LONGHORN AT UHS?
• Board certified physicians in family practice, internal medicine and sports medicine, as well as licensed physician assistants and advanced nurse practitioners
• Licensed nursing, physical therapy, radiology, ultrasound and laboratory staff, as well as registered dietitians
• Clinical support and administrative staff
ARE THERE CHARGES FOR UHS SERVICES?
• There are charges for all UHS services, but UHS keeps them as low as possible
• Most insurance plans are accepted including the student health insurance plan, AcademicBlue; insurance is recommended, but is not required to use UHS services
• Discounts are given to uninsured or underinsured students on many medical services
• Payment is not required at time of appointment; charges post to the student’s “What I Owe” page
24/7 NURSE ADVICE LINE: (512) 475-6877
• A confidential service helping students decide whether and how soon they need medical care or to providing students with self-care guidance
CMHC FEATURES
A 24/7 crisis line, (512) 471-2255
Individual and group counseling and referrals
Specialty counseling including assessment and referral support for students
Psychiatric Services and Medication Management
Virtual, 24/7 well-being services with TimelyCare
Robust website with details about services, appointment scheduling, resources, as well as a dedicated page for you
Learn More: Healthyhorns.utexas.edu
CMHC
WHAT SERVICES DOES CMHC PROVIDE?
• Crisis services, including:
• A 24/7 crisis line, (512) 471-2255
• Immediate in-person and phone appointments with CMHC crisis counselors during operating hours
• Individual and group counseling and referrals, including:
• Brief Assessment and Referral Team — speaks with students about their situation and which CMHC services are the best fit
• Counselors in Academic Residence (CARE) — licensed mental health professionals located within colleges/ schools to offer an additional meeting location
UHS 512-471-7955 CMHC 512-471-3515 LWC 512-475-8252
• Group Counseling — a variety of support groups for students dealing with stress, anxiety, depression, academic challenges, relationship difficulties and more. Includes students who have questions about:
• Their relationships with food and movement (Mindful Eating Team)
• Their own or someone else’s substance use (Substance Use Support Team)
• Any type of interpersonal violence students may be impacted by including sexual violence, dating violence and stalking (Voices Against Violence)
• Psychiatric services and medication management
• Integrated Health Program, a collaborative team of counselors working with UHS to identify students who may benefit from CMHC resources
• Virtual, 24/7 well-being services with TimelyCare, an extension of CMHC’s service
Learn more: healthyhorns.utexas.edu/cmhc
LWC
WHAT ARE LWC FOCUS AREAS?
• Bystander intervention
• Body image
• Interpersonal violence prevention
• Healthy sexuality
• Mental health promotion
• Mindfulness
• Physical well-being
• Resilience and social connections
• Sleep and rest
• Substance use safety
• Suicide prevention
• Sun safety and hydration
• Well-being in learning environments
WHAT RESOURCES ARE PROVIDED BY LWC?
• Well-being resources, education and activities
• Workshops and trainings on a variety of wellness topics
• Health promoting programs and events
• Opportunities for involvement in campus health initiatives
• Spaces and opportunities for students to connect with each other
ARE THERE CHARGES FOR LWC SERVICES?
• There are no charges for LWC services
HEALTHYHORNS
ADDITIONAL HEALTH AND WELL-BEING RESOURCES
REQUIRED HEALTH AND WELL-BEING MODULES
All incoming first-year and transfer students must complete the following online modules:
• Mental Health and Well-Being — Self-care, signs of distress where to get help.
• AlcoholEdu — Safer substance use choices and peer support.
• Sexual Assault Prevention — Consent, prevention and healthy relationships
Students will receive information about these modules in late August, with a deadline to complete Part 1 and Part 2 outlined.
CENTER FOR STUDENTS IN RECOVERY (CSR) creates community among students pursuing recovery from alcohol or substance use disorders, process addictions or any student who has a desire to be sober. CSR hosts sober social events and mutual aid support groups including 12-step, SMART, family and friends meetings and others. CSR has dedicated space for students to drop-in. Recovery coaching with staff is also available. Learn more: recovery.utexas.edu
DISABILITY AND ACCESS (D&A) works with students with temporary and permanent disabilities to ensure equal access to the UT experience. D&A coordinates classroom, exam (including placement exams) and campus housing accommodations. Other resources include student groups, organizations and scholarships.
Learn more: bit.ly/DisabilityandAccess
HEALTH COACHES are behavior change experts in RecSports who partner with students seeking self-directed, lasting changes. They cover topics including study habits, better sleep or establishing wellness routines. Learn more: bit.ly/UTHealthCoaching
LONGHORN TIES (TRANSITION, ILLUMINATE, EMPOWER, SUCCEED) coordinates and facilitates autism and neurodivergence initiatives to enhance experiences for students who identify as neurodivergent through advocacy, connections and training. Learn more: longhornties.utexas.edu
MINDBODY LABS use experiential material in self-paced environments enabling students to follow along and practice skills as they are presented.
Learn more: bit.ly/MindBodyLabs
RECREATIONAL SPORTS offers students multiple ways to put healthy movement into their routines, whether working out, taking fitness classes, playing intramural sports, participating in sport clubs or going on adventure trips, there is something for everyone, no experience required.
Learn more: utrecsports.org
SHIFT transforms the college campus culture regarding substance use, enhancing student well-being while minimizing related harms. Programs include embedding wellness in academic settings, hosting inclusive social events with zero-proof cocktails, fostering community collaborations and promoting safety awareness and harm reduction resources.
Learn more: shift.utexas.edu
STUDENT HEALTH INSURANCE
PLAN (ACADEMICBLUE) is an affordable student health insurance plan offered by
Blue Cross Blue Shield of Texas and sponsored by the University of Texas System. This plan includes benefits for off-campus providers and facilities and pays 100% of covered services when students are seen at University Health Services.
Learn more: utexas.myahpcare.com
THRIVE AT UT is a free app to help students make small changes in their daily routines that have powerful, long-term impacts.
Learn more: bit.ly/THRIVEatUT
UNIVERSITY HOUSING AND DINING
By creating transformative living and learning communities, University Housing and Dining (UHD) staff fosters student engagement, growth and success while overseeing 15 oncampus residence halls that will serve as a home-away-from-home for more than 7,000 undergraduate students. Additionally, UHD operates three dining halls, manages ten restaurants and nine coffee shops across campus and is one of the largest employers of UT students on campus.
HOW DOES THE ROOM SELECTION PROCESS FOR THE ON-CAMPUS RESIDENCE HALLS WORK?
Room selection for on-campus residence halls begins on Monday, June 2. Room selection timeslots are assigned in housing application date order. After the room selection process concludes, any student with a room assignment has the option to swap rooms through the housing portal’s room swap page. Your student will be able to search available rooms and switch through Thursday, July 31. Students who miss their room selection timeslot will be assigned by the housing team based on their housing and roommate preferences.
WHAT IS THE PROCESS FOR STUDENTS WHO DON’T CHOOSE A ROOMMATE?
Many students do not have a preferred roommate. This means your student still participates in the room selection process and
will place themselves in an available room with another student in it. To help with their selection, your student will be able to see the profile information of the student already in the room. If your student selects a completely vacant room, other students will be able to select the remaining space in the room.
WHAT SUPPORT IS INCLUDED IN YOUR STUDENT’S ON-CAMPUS HOUSING?
Numerous in-hall leadership and learning opportunities are available to your student, along with 24/7 housing staff there to support and advise their journey into independent living. UHD staff live in the halls alongside your student, enhancing their sense of community.
WHERE CAN HOUSING RATES BE FOUND?
For updated rates, please view the rates page on the UHD website.
Scan for Rates:
WHEN IS MOOOV-IN ?
WHEN IS EARLY CHECK-IN AND HOW MUCH DOES IT COST?
Mooov-In, or centralized check-in, takes place Friday and Saturday, August 22 and 23 Early check-in begins Monday, August 18 for an additional $100 per day.
IMPORTANT DATES
Monday, June 2
Room selection for on-campus residence halls begins
Thursday, July 31
Deadline for adjusting room assignments
Monday, August 18
Optional, early check-in begins
Friday and Saturday, August 22 and 23 Mooov-In (centralized check-in)
FINANCIAL AID AND INFORMATION ACCESS INFORMATION ACCESS
UNIVERSITY OF TEXAS ELECTRONIC IDENTITY (UT EID) & PASSWORD
When students applied for admission, they received a UT EID and created a passwordprotected online account. This account allows them to conduct University business. Students should never share their password, not even with family members or trusted friends, as this is a violation of the University Code of Conduct and can result in disciplinary action.
HOW UT COMMUNICATES WITH STUDENTS USING OFFICIAL UTMAIL ACCOUNTS
UT is rolling out new, official student emails through Microsoft 365 as [student’s eid]@ my.utexas.edu. This email address will serve as the primary point of contact for all official University communications, making it easier for students to access important updates, deadlines and University resources.
The roll out for incoming students was implemented May 8. Students will receive several information notifications about their new email. There are no actions your student needs to take to get their account set up. UT will set up accounts and then communicate to students in their currently listed emails that their new one is active. Students should begin checking their official email as soon as they are notified that it has been created to ensure they don’t miss important communications
TEXAS ONE STOP (TOS)
This centralized, integrated center located in MAI 1 in the UT Tower is committed to serving students in the areas of financial aid, student billing, registration and student records support. The TOS website also helps students easily find information, tasks and dates to complete important steps in the enrollment process.
Through TOS, students receive support and answers to questions that typically span related offices: the Office of Scholarships and Financial Aid, Office of the Registrar and Student Accounts Receivable. Learn more: onestop.utexas.edu
FINANCIAL AID
FINALIZE FINANCIAL AID
• To accept financial aid offers, students will use their My Financial Aid (MFA) Learn more: bit.ly/MyFinancialAidUT
• The majority of private donor scholarships are sent directly to the Office of Scholarships and Financial Aid for processing, but not always. Donor checks sent directly to your student must be given to UT for processing. Details on how to endorse and send checks are on the TOS website. Learn more: bit.ly/ReportingPrivateScholarships
FAFSA
• If your student has already completed the FAFSA and your family has experienced recent job loss, increased medical expenses or other financial hardship, your student can complete the Special Circumstances Appeal form at onestop.utexas.edu/forms/ #ManagingCosts. This allows UT to assess your student’s financial aid and make any adjustments to the financial aid package given the current situation. Documentation of the current financial situation will be required.
• The FAFSA for the 2025-26 academic year is open through June 30, 2026. Fill out a FAFSA at StudentAid.gov To be considered for financial aid, a completed FAFSA is required.
FAMILY EDUCATIONAL RIGHTS AND PRIVACY ACT OF 1974 (FERPA)
• Many parents are surprised to find that they do not have access to their student’s educational records, including tuition bills, class schedules and grades, because this information is protected
by FERPA. FERPA is a federal law that restricts access to educational records and information that make the student’s identity easily traceable. Access to this information is restricted to appropriate University personnel who require this information to perform their legitimate educational duties.
• At UT, parents cannot have access to their student’s educational records, including their grades, even if they are paying for their student’s education. Every University can interpret FERPA differently, so it is possible that you had access to this information at another institution with another child.
• We encourage parents/families and students to create open lines of communication to get information, such as grades, from the best source: their students. Learn more: bit.ly/FERPAatUTAustin
GAINING ACCESS TO DISCUSS YOUR STUDENT’S FINANCIAL AID (FERPA RELEASE)
Your student can complete an online FERPA Release Authorization form that allows TOS to discuss their financial aid with you. This release will not give you the ability to take action on your student’s financial aid awards, and it will not give you access to other FERPA-protected information, such as grades or class schedules. To grant you or others access, your student must complete one form per person to provide consent as soon as possible. Students can find the form under the Documents tab when accessing their MFA portal. When completing the form, your student will be asked to create a separate password for you. Once the release is completed and you need to contact TOS to discuss your student’s financial aid, you will be asked to provide your password along with your student’s full name and UT EID.
FINALIZE FINANCIAL AID
Accept Financial Aid
Use MFA to review and accept awards
Donor checks given to UT for processing
PROXY ACCESS
Your student can grant you proxy access to their MFA Portal allowing you to complete tasks on their behalf, such as uploading requested verification documents. Proxy access does not give you access to other student information, such as grades. Access can be granted under the Profile Information section of MFA. Please note proxy access is different than eProxy, discussed below.
PAYING TUITION
REVIEW THE TUITION BILL
Before July 29, students can view, but not pay, an estimated bill in My Tuition Bill. Deductions such as anticipated financial aid and third-party billing (such as Texas Tuition Promise Fund) should be reflected on the estimate. Deadlines and the amount due are displayed at the bottom of My Tuition Bill. Refer to the calendar on page 18 for a full list of tuition deadlines.
THE MOST COMMON WAYS TO PAY TUITION
e PROXY: PAY BILLS ON YOUR STUDENT’S BEHALF
You can have access to a limited set of online business actions, such as paying bills, when your student grants you eProxy access. First, you must create your own UT EID and password. Next, your student will authorize you as an eProxy, connecting your information to their account. eProxy does not give you access to other student information, such as grades. Please note, eProxy is different than proxy access, discussed above.
Learn more: eproxy.utexas.edu
PAY
IN FULL OR WITH
INSTALLMENTS
Tuition can be paid online, in person or by mail and may be paid in one lump sum or in three installments. Students will be automatically enrolled in the installment plan if full payment of their tuition bill is not made by 5 p.m. (CT) on the 12th class day of the semester. Students who have financial aid posted on their bill will have a lower first installment amount.
PAY WITH FINANCIAL AID
Students can use their anticipated financial aid funds to pay their tuition bill. If financial aid fully covers tuition and fees, your student must click the “Pay with Financial Aid” button before the payment deadline. If financial aid does not fully cover the tuition bill, your student must pay the amount that is not covered by financial aid by the tuition deadline.
Financial aid funds are dispersed on a rolling basis for the Fall semester no sooner than 10 days prior to the first day of class. Financial aid funds are applied to University debts first (e.g. tuition, housing, etc.) and any excess funds are sent to students via direct deposit. If students have no outstanding requirements in their MFA portal, they will receive their financial aid funds at that time.
PAY VIA A THIRD-PARTY
Students who have third party coverage that pays their entire tuition bill must click the “Confirm Attendance” button in My Tuition Bill before the payment deadline. Examples of third parties include: Texas Guaranteed Tuition, Texas Tuition Promise Fund, 529 plans, GI Bill, and tuition exemptions. Students with partial coverage must pay the balance of their bill in full by the deadline. Learn more: onestop.utexas.edu/ managing-costs/paying-your-tuition
FINAL STEP
The class registration and tuition payment process is complete ONLY when students see the following message in green text in My Tuition Bill: “Your registration is complete and your courses are secured.” Students can find a copy of the official receipt of their bill details on their My Tuition Bill.
FINANCIAL RESPONSIBILITY STATEMENT
All students must sign a Financial Responsibility Statement online each semester. By signing the statement, the student acknowledges their understanding that they must pay tuition and fees if they are going to attend UT. If the student does not sign the statement, a registration bar will be placed on the student’s account and the student will not be able to register for classes until the statement is signed. The statement
will be available for students to sign when they register for classes on the last day of Longhorn Orientation.
TUITION INSURANCE
UT Austin proudly partners with GradGuard™ to offer tuition insurance to students and families. This protection strengthens UT’s existing refund policy and can provide reimbursement for tuition, housing, and other fees if a student withdraws for a covered medical reason at any time during the covered semester. Learn more: bit.ly/TuitionInsurance
Tuition insurance is completely optional. The agreement you enter is with GradGuard™, not with The University of Texas at Austin.
KEY TAKEAWAYS FOR TUITION BILLS
• Generated after students register for classes at Longhorn Orientation
• Emailed, not mailed, July 30, only to students
• Tuition payment schedule on page 18
• Amounts vary based on number of hours and specific college/school
• Do not include the on-campus housing bill; students will receive a separate bill in early August from University Housing and Dining
• My Financial Aid (MFA) student portal = manage financial aid
• My Tuition Bill = manage and pay tuition bill
SUMMER AND FALL CALENDAR
JUNE
JULY
begin scheduling checkin times to move into on-campus residence halls during August Mooov-In
living in on-campus residence halls can apply for R permits in specific garages
SEPTEMBER
Labor Day holiday: No classes held
6th class day; Last day to add a class
12th class day; Last day to add a class (approval required); Last day to drop a class without permission; Tuition payment deadline is 5:00 p.m. (CT) for anyone who registered after July 18; Payment for added classes (“Add Bill”) is due 11:59 p.m. (CT). Any owed balance after this will be automatically placed on an installment plan; On-campus housing bill due (choose to pay total amount, semester amount or first fall installment)
OCTOBER
Second fall installment of on-campus housing bill due 16
Payment for remaining tuition balances due by 11:59 p.m. (CT)
AUGUST
NOVEMBER
3-14 Spring 2026 registration
Third (final) installment of on-campus housing bill due 18
Spring 2026 tuition bills distributed to students 19
Last day an undergraduate may: Q-drop a class; withdraw; change a class to pass/fail 24-29 Fall break/Thanksgiving; no classes held
DECEMBER
Last class day; Last day an undergraduate may, with the required approvals, request a nonacademic Q-drop; Last day an undergraduate may register in absentia 9-10
Study days
11-13 & 15 Final exams
15-19
Spring 2026 registration for continuing and readmitted students 16
On-campus residence halls close 12/16-1/10
Winter Term (optional – may be used for courses such as study abroad, etc.)
FINAL THOUGHTS
WELCOME, NEW LONGHORN FAMILIES!
As a Trusted Banking Partner, we’ve been proud to support Longhorns like your student since 1936, when we were founded on the UT campus. At UFCU, we believe true success comes from the success you help others achieve. No matter where your student’s journey takes them, we’re here to support their financial independence every step of the way on the Forty Acres and beyond. They can show their Longhorn pride wherever they go with a UFCU Longhorn Debit Card, available with any of our checking accounts.
Recognizing the importance of investing in the student experience, we prioritize supporting the UT community by creating scholarships, providing financial success seminars, and hiring student Ambassadors. We are proud to be the Official Credit Union Sponsor of Texas Athletics and the trusted banking partner for UT faculty and staff. We believe in the work the Texas Parents office does and are happy to support Family Orientation and the production of this New Parent Guide each year.
Look for us at Family Orientation—we’re excited to meet you! Stop by and chat with our Gregory Gym branch team, located in Gregory Gym or visit with our University branch team located on Guadalupe (The Drag) next to the University Co-op. We will be available throughout the day to answer your questions and welcome you and your student to the neighborhood.
DEAR UT ’29 PARENTS AND FAMILIES,
Welcome to the Longhorn Family, where “What Starts Here Truly Changes the World!”
As a both a Longhorn alum and fellow Texas Parent, I found the New Parent Guide to be so helpful in introducing me to what life for my new Longhorn would be and introducing me to the amazing UT resources waiting for both him as a student and us as Longhorn Parents.
I have found that the best way to stay connected to my student and connected to the University is through Texas Parents and the first thing I would recommend is to register for Family Orientation. The information you will get at orientation will be invaluable and builds on this guide and the Next Steps eNewsletters.
In addition, I highly suggest you sign up for the Texas Parents Association. As a member you will have access to the amazing professional staff and the fellow members, and both will be invaluable resources as you begin to navigate the next four years! I hope you will choose to belong!
Congratulations and I look forward to seeing you all at Family Orientation. Hook ’em Horns!
THANK YOU FOR READING to this point and allowing me to leave you with a final message. Whether this is your first, only, middle or last child to send to college, this is a unique moment in time for you. Recognizing that can easily get lost in all that you have going on. When you are able, take a break from all the planning and preparing for your student’s arrival to the Forty Acres and just savor the moment. And, too, please know in the coming years Texas Parents is uniquely here for you.
Hook ’em!
Susie Smith | Director, Texas Parents
Helen Gilbert ’90 |Texas Parents Ambassador Council 2025-2026 Chair
Helen (’90) with Matt, Josh (‘26) and Jerry
100 W. Dean Keeton Street, Stop A4300
Austin, TX 78712
UPGRADE YOUR STUDENT’S
UT EXPERIENCE!
When your Longhorn joins the powerful Texas Exes network as a Student Member, they receive access to alumni networking, exclusive merch, campus discounts, and unique programming—all before they leave the Forty Acres. STUDENT LIFE MEMBERS GET EVEN MORE PERKS!
Students who join as Four-Year Student Life Members get benefits all four years! (Plus, 100% of dues apply as a credit toward Life Membership at graduation!) Visit texasexes.org/students to learn more.