December 2023

T exas W ater U tilities

JOURNAL

VOLUME 32

DECEMBER 2023

"Proudly Serving Education Excellence since 1918"

NUMBER 12

Texas Water Utilities Association Regional Training – 2024

MARK YOUR CALENDAR FOR 2024

DATES TBD

(Not all regions offer Surface 1 which is a 24 hour class these above dates reflect all regions starting on Monday and offering 24 hour classes. Once we receive all the schools fliers we will post if in fact the school begins on Monday at 1:00 or Tuesday at 8:00 ) Check the TWUA Website for the most up-to-date information related to TWUA Regional opportunities. If travel and being in crowds cause you concern or your employer has not approved travel, please look at the TWUA Computer Based Training options. (https://twua.org/online-class-dates) Annual School – The dates for the 106th Annual School are September 23rd – 26th, 2024. Tuesday, September 24th, at 8:00 a.m., all training classes begin. The ability to pre-register for the 106th A.S. will be made available as soon as possible.

In This Edition: TEXAS WATER UTILITIES JOURNAL ( ISSN – 1051709X) is published monthly by the Texas Water Utilities Association, located at 210 E. Hwy 79, Hutto, Texas 78634 for Operators, Engineers, Managers, Laboratory technicians, Customer service personnel, Vendors, and other Professionals employed in, or interested in, the water and or wastewater industry.

President Message................................ 4

ED News ............................................. 6 If you want to get a complete look at lake levels, go to www.waterdatafortexas.org

Ten dollars of each annual membership dues payment to the Texas Water Utilities Association pays for a subscription. Nonmember subscriptions price: the USA $100.00 per year; $10.00 per single copy $125.00 per year outside the USA. Periodicals Postage Paid In Hutto, Tx. And Additional Mailing Offices.

The Texas Water Utilities Association is wholly independent, and is not affiliated with the American Water Works Association, the Water Environment Federation, or any other National Organization.

Safety News ......................................... 9

ADVERTISERS:

Postmaster: Send address changes to: Texas Water Utilities Association – Journal 210 E. Hwy. 79, Suite 101, Hutto, Texas 78634.

Ana-Lab............................................................................................. 19

The Texas Water Utilities Association Journal is not responsible for facts and or opinions expressed by contributors or in advertisements herein. Editorials and comments do not necessarily represent the official policy of the Texas Water Utilities Association.

Garrison Minerals............................................................................... 19

All inquiries should be directed to: Texas Water Utilities Association, 210 E. Hwy. 79, Suite 101, Hutto, Texas 78634. Phone 512-459-3124. Any materials accepted for publication is subject to revision and editing At the discretion of the publisher.

MANAGEMENT COMMITTEE: Jim Siddall - Chair of Management Clarence Wittwer – President Vicente Carrizales – President-Elect David Hinshaw – Vice President Mike Norris – Past President Bill Brown – Past President Ric O’Conner – Vendor Rep. Ex. Officio Russell Hamilton – Executive Director

_______________________________ Front Cover Photo Courtesy of: Lott, Texas December 2023

EGSW.............................................................................................. 27

Homa Pump....................................................................................... 18 LSPS Solutions................................................................................... 22 Oller Engineering, Inc......................................................................... 17 Osha................................................................................................. 20 Pape-Dawson Engineers..................................................................... 23 Pump Solutions, Inc........................................................................... 21 Samco Leak Detection........................................................................ 19 Smith Pump Company, Inc.................................................................... 8 USA Bluebook.................................................................................... 25 Magna Flow................................................................. Inside Back Cover

TRAINING OPPORTUNITIES: TWUA Training Schedule......................................................... 13 Texas Water Utilities Journal | www.twua.org 3

President’s Message

PRESIDENT'S MESSAGE

by Clarence Wittwer

Here we are again in December and in Texas that can mean only one thing…. the air conditioner is still running full blast and we are going to the mailbox in shorts and sandals…or Crocs, but I don’t judge!

I had the honor to kick off both November and my travel as President of the finest professional water utilities organization by attending the West Texas Regional School in beautiful Lubbock. This Regional School is organized by an amazing group of volunteers, supported by the finest vendors anywhere and was attended by awesome utilities professionals from all over the state. It is my understanding that not only did their exhibit spots sell out but there was a marked increase in attendance, something we need to see everywhere. I was humbled by the warm reception I received and put into a food coma by the awesome meal. These folks can put on a Regional School!

On to business. If you read my November column then you saw my theme for this 2023-2024 year: Find-Tell-Bring.

What in the world was that all about? As a reminder, we need everyone to help us FIND that next generation of our workforce as well as new members. TELL everyone the amazing work that utilities professionals do and to BRING someone to a monthly TWUA district meeting so that they can see this all for themselves. This message is going to be in everything that I write or speak about this year. As our industry faces the very real crisis that has been dubbed the Silver Tsunami it becomes even more critical that we are putting as much effort as possible into finding all our replacements. Remember, it is not just licensed operators that we are losing in scary numbers. Our vendor colleagues are facing the same issue. Our laboratories are not seeing a huge influx of staff. The regulatory agencies are stretched thinner than ever. FIND…TELL…BRING. That is how we are going 4 Texas Water Utilities Journal | www.twua.org

to make an impact. If I had to break it down even further and was only allowed one action it would be for us to TELL folks what we do.

What is it exactly that we do? As we enter the Christmas season I can say without worry of exaggeration that utility operators are the gift that keeps on giving. 24 hours a day, 365 days a year. Somewhere, at any given moment a water utility operator is behind the scenes repairing a broken water main, fixing a broken sewage line, operating a drinking water treatment system or a wastewater treatment plant and checking the pump stations for both. Most times they are doing this for a pay that is much lower than where it should be, without the needed resources and nearly always without the recognition.

Maybe it would be a good time to recognize each other for what you are all doing and the gift that our colleagues are to the world. Find someone being that year round gift. Tell them what they mean to you. Bring them a smile, a hand shake or whatever you can to make sure they know they are not alone this season. I know you out there reading this are probably that person but go find a colleague and tell them. You never know how badly someone might need that today.

As we go through this month I think it is also important to look ahead to the new year that is almost on us. What will 2024 bring for you? There are only some things that we can control as life throws curve balls at us but we can ALWAYS control our attitude. How are you going to go into the new year? I am hoping beyond hope that 2024 brings you all peace and many blessings! I for one am going to embrace the coming year with the belief that it is going to be amazing. I believe that we are going to see a rise in our in person events. Folks are just burned out of online events. Taking a class online is one thing but you will eventually miss networking with the support center that is our fellow TWUA members. I believe that 2024 is going to be a stellar year for this association and I have that faith because you all are the best of the best.

Embrace this Holiday season and the coming New Year with the belief that it will be a great one. Tell your fellow utility professional how important they are. Tell others what we do.

Keep an eye out for that next generation that we need. I hope to see you soon at a meeting or school!

December 2023

TEXAS WATER UTILITIES ASSOCIATION TEXAS WATER UTILITIES ASSOCIATION connect. engage. educate. connect. engage. educate.

DISTANT LEARNING DISTANT LEARNING NOW TCEQ APPROVED NOW TCEQ APPROVED

Visit www.twua.org for more information Visit www.twua.org for more information

Contact Us: 888-367-8982 Contact Us: 888-367-8982

IF NOT, WHY? Do you know that TWUA members: • Receive a discount (from 10% to 35%) on TWUA training • Receive a subscription to the monthly TWUA Journal • Receive free updates on regulatory and technology changes • Have easy access to industry matter experts, vendors, and product providers • Have the opportunity to apply for scholarship assistance for yourself or your legal tax dependent children

MEMBERSHIP PLANS BEGINNING AT $60/YEAR!!

CONTACT TWUA AT (888) 367-8982 TO SIGN UP. December 2023

Texas Water Utilities Journal | www.twua.org 5

Central Office News

by Russell Hamilton, TWUA Executive Director

F

ather, we bow our heads in respect and humbly say thank you, as we acknowledge that you are the creator. We take comfort in knowing that You remain in charge and control of life as we understand it. We need You, and we welcome You in all we do. We come into Your presence seeking Your grace, calm, guidance, and forgiveness. Father, we pray for Your mercy and forgiveness, and we ask that You guide, direct, protect, and bless TWUA and its members. Father, we thank you as we offer praise in the name of Jesus. Amen As we prepare for this time of Christmas, the TWUA Management Committee, the Central Office Staff, and I sincerely hope everyone experiences a truly blessed and joyous Christmas.

This is the time in which Christians profess their beliefs in the birth of Jesus. In these current times, it may be hard for some to get into the spirit of Christmas, but we all have life and the assurance of grace, love, and forgiveness. This is a time for family, kindness, keeping traditions, and helping the less fortunate. To those who will be working this holiday, thank you for your devotion and for your part in making this day more enjoyable for others. We urge you to remember our troops and their families. On behalf of all who represent TWUA, we wish you and yours a very Merry Christmas and a Happy New Year!

The drought is still concerning in parts of Texas. Parts of Texas are getting rain, but watersheds remain dry. In West Texas, Lake Spence sits at 16.7 % ( 0.0 %). White River is sitting at 26.1 % (-1.0 %). Panhandle - Lake Meredith is sitting at 44.0 % (-0.6 %), and Greenbelt is at 10.4 % (-0.4 %). If you want a complete look at current lake levels, go to waterdatafortexas. org. The drought has never left for some.

Annual School – The dates for the 106th Annual School are September 23rd – 26th, 2024. Tuesday, September 24th, at 8:00 a.m., all training classes begin. The ability to pre-register for the 106th A.S. will be made available as soon as possible. TWUA recognizes that you have a choice when it comes to operator training, and we thank you for your support and patronage.

6 Texas Water Utilities Journal | www.twua.org

Resiliency Training – (Resilience is the process and outcome of successfully adapting to difficult or challenging life experiences). https://www.tceq.texas.gov/downloads/licensing/occupational/publications/rg-637-resiliency-requirements-for-water-operators-and-training-providers.pdf The state has added required training to the operator licensing program beginning April 2024. TWUA is working to provide an approved version of this required training. TWUA’s version of this training will be available starting in November 2023 and will be delivered computer-based. Additionally, this training will be free of charge for all TWUA current members. Class size will be limited. An operator can only receive credit for attending this core training ONE TIME! The resiliency training will begin on Thursday at 1:30 – 3:30 p.m. (offered most weeks - electronically) Check the training tab on the TWUA website for more information. All efforts will be made to provide this online 2-hour training weekly. (Make your voice print when you register)

The Story Goes Something Like This – In a time not so long ago, there was a family with three children.

The oldest was 13, the next was 9, and the youngest was 7.

The children grew up on a farm in the Midwest. One bitterly cold December night, the children were to have an adult sitter who would stay while the parents attended a social event just a short distance away.

As luck would have it, the sitter was forced to cancel at the last minute. The children were all well-mannered and responsible, so the parents agreed the oldest would be in charge while the parents made a brief appearance at the nearby party.

The father built a warming fire in the fireplace, and the children had just taken baths and were busying themselves with various things while awaiting bedtime and their parent’s return.

All at once, they heard a faint knock, and the oldest went to open the door, thinking it was the sitter who had somehow been able to come.

There in the darkness, illuminated by the dim porch light, December 2023

Central Office News stood a child who looked to be around 10, with only tattered sandals on his feet, and he only had thin, ragged clothes and a thicker, frayed blanket for a coat. He was shivering, and in a weak voice, “he asked if he might come in and warm himself and possibly take shelter in the barn with the livestock.”

“Yes, please come in and have a seat by our fire. Warm yourself.”

This stranger graciously accepted.

The oldest child commented that the stranger “had loving eyes, and there seemed to be something special about him.

He had a calm like none they have been around.”

One of the children stated, “you look as though you could use something to eat. Mom made a delicious meat stew for dinner, and we have plenty. Would you care for a bowl?”

The shivering boy nodded and stated, “if it’s not too much trouble.”

After a while, the oldest child asked the stranger, “If he would want to have a warm bath and some clean clothes?”

The stranger smiled and stated, “if it’s not too much trouble.”

When the stranger had finished his bath and was wearing clean, warm clothes and shoes, the children heard music coming from outside.

this tree be a symbol of good favor and rich blessings to this family for generations to come.”

As he spoke these words, He broke a branch from a fir tree that grew near the front door, and He offered a prayer as he effortlessly pushed the branch into the ground. Then, like the blinking of a star, all disappeared.

The parents returned home and were met by joyous stories of the stranger who came to visit. Not sure how to respond, the parents told the children they were proud of the hospitality and that they had done the right thing by offering aid to someone in need. Now, off to bed, and we finish this conversation in the morning.

While doing the early morning chores, the father could not get the children’s story from his mind. He went to the yard where the children said the “Christ Child” had broken a branch and stuck it in the ground. But amazingly, the branch had already grown into a great tree with a special vibrant color with a glimmering glow.

Over breakfast that morning, the father asked the children to describe the events of the evening past once more. The children relayed the evening in the most incredible detail, and when they finished, all went out to examine the yard. The family was in awe, and they joined hands around the tree and offered thanks to Christ for his gift of forgiveness and blessings.

The children looked out the window, thinking that it was carolers. But who would brave the cold on such a blusterous night?

Merry Christmas to all.

What they witnessed was truly astonishing. There, in their yard, they saw a band of 20 or so children, all in bright, shining garments, and all were playing golden harps and uniquely shaped string instruments. The air was suddenly warm with the most glorious melody.

Stay Safe, and Remember – we do not need all the operators in Texas to be a member of TWUA – JUST YOU ! ! ! !

The stranger in their house appeared, and he was now clad in a silvery light. The stars seemed to be his spotlight.

His soft but reassuring voice said, “I was cold, and you took me in. I was hungry, and you fed me. I was tired, and you gave me a place to rest. Be not afraid, for I am the Christ Child, traveling through this world, bringing peace, happiness, and favor to all who accept me. As you have given to Me, so may December 2023

Texas Water Utilities Journal | www.twua.org 7

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Safety News

OSHA FACT SHEET Steps to an Effective Hazard Communication Program for Employers That Use Hazardous Chemicals

Step 2. Prepare and Implement a Written Hazard Communication Program

Employers that have hazardous chemicals in their workplaces are required by OSHA’s Hazard Communication Standard (HCS), 29 CFR 1910.1200, to implement a hazard communication program. The program must include labels on containers of hazardous chemicals, safety data sheets (SDSs) for hazardous chemicals, and training for workers. Each employer must also describe in a written program how it will meet the requirements of the HCS in each of these areas.

• Prepare a written plan to indicate how hazard communication will be addressed in your facility.

• Make sure that someone has primary responsibility for coordinating implementation.

• Prepare a list or inventory of all hazardous chemicals in the workplace. Paragraph (e) of the standard requires employers to prepare and implement a written hazard communication program. This requirement is to help ensure that compliance with the standard is done in a systematic way, and that all elements are coordinated. The written program must indicate how you will address the requirements of paragraphs (f) labels and other forms of warning; (g) safety data sheets; and (h) employee information and training, in your workplace.

The written program also requires employers to maintain a list of the hazardous chemicals known to be present in the workplace. Using the product identifier (e.g., product name, common name, or chemical name) to prepare the list will make it easier for you to track the status of SDSs and labels of a particular hazardous chemical. Remember, the product identifier must be the same name that appears on the label and SDS of the hazardous chemical.

• Identify staff for particular activities (e.g., training).

Step 3. Ensure Containers are Labeled

You may obtain a copy of the Hazard Communication Standard on OSHA’s hazard communication webpage at www.osha.gov/ hazcom. The provisions of the standard that apply to employers using chemicals in their workplaces are found primarily in paragraphs (e) written hazard communication program; (f) labels and other forms of warning; (g) safety data sheets; and (h) employee information and training. It is important that you become familiar with these provisions to determine what is needed for compliance in your workplace. In order to ensure that you have an effective hazard communication program, and address all of the necessary components, responsibility for implementation of hazard communication should be assigned to someone to coordinate. The person designated for overall program coordination should then identify staff to be responsible for particular activities, such as training.

• Keep labels on shipped containers.

Employers can implement an effective hazard communication program by following these six steps: Step 1. Learn the Standard/Identify Responsible Staff • Obtain a copy of OSHA’s Hazard Communication Standard.

• Become familiar with its provisions.

December 2023

• Label workplace containers where required.

Fact Sheet Chemical manufacturers and importers are required to provide labels on shipped containers with the following information: product identifier, signal word, pictograms, hazard statements, precautionary statements, and the name, address and phone number of the responsible party. Therefore, when an employer receives a hazardous chemical from a supplier, all of this information will be located together on the label; however, additional information may also appear. As the employer, you are required to ensure that containers in the workplace are labeled. You may use the same label from the supplier or you may label workplace containers with alternatives, such as third party Texas Water Utilities Journal | www.twua.org 9

Safety News systems (e.g., National Fire Protection Association (NFPA) or Hazardous Materials Identification System (HMIS)) in addition to the other required information. Any container of hazardous chemicals in the workplace must at a minimum include the product identifier and general information concerning the hazards of the chemical. Whatever method you choose, your workers need to have access to the complete hazard information.

Step 4. Maintain Safety Data Sheets (SDSs) • Maintain safety data sheets for each hazardous chemical in the workplace.

• Ensure that safety data sheets are readily accessible to employees.

Safety data sheets are the source of detailed information on a particular hazardous chemical. Employers must maintain copies of SDSs for all hazardous chemicals present in their workplaces. If you do not receive an SDS from your supplier automatically, you must request one. You also must ensure that SDSs are readily accessible to workers when they are in their work areas during their work shifts. This accessibility may be accomplished in many different ways. You must decide what is appropriate for your particular workplace. Some employers keep the SDSs in a binder in a central location (e.g., outside of the safety office, in the pick-up truck on a construction site). Others, particularly in workplaces with large numbers of chemicals, provide access electronically.

However, if SDSs are supplied electronically, there must be an adequate back-up system in place in the event of a power outage, equipment failure, or other emergency involving the primary electronic system. In addition, the employer must ensure that workers are trained on how to use the system to access SDSs and are able to obtain hard copies of the SDSs. In the event of a medical emergency, hard copy SDSs must be immediately available to medical personnel.

chemicals, appropriate protective measures, and where and how to obtain additional information.

Paragraph (h) of the HCS requires that employers train employees on the hazardous chemicals in their work area before their initial assignment and when new hazards are introduced into the work area, and this training must be conducted in a manner and language that employees can understand. Workers must understand they are exposed to hazardous chemicals. They must know that labels and safety data sheets can provide them with information on the hazards of a chemical, and these items should be consulted when needed. In addition, workers must have a general understanding of what information is provided on labels and SDSs, and how to access them. They must also be aware of the protective measures available in their workplace, how to use or implement these measures, and whom they should contact if an issue arises.

Step 6. Evaluate and Reassess Your Program • Review your hazard communication program periodically to make sure that it is still working and meeting its objectives.

• Revise your program as appropriate to address changed conditions in the workplace (e.g., new chemicals, new hazards, etc.).

DSG FS-3696 03/2014 This is one in a series of informational fact sheets highlighting OSHA programs, policies or standards. It does not impose any new compliance requirements. For a comprehensive list of compliance requirements of OSHA standards or regulations, refer to www.osha.gov/hazcom.

Step 5. Inform and Train Employees • Train employees on the hazardous chemicals in their work area before initial assignment, and when new hazards are introduced.

• Include the requirements of the standard, hazards of 10 Texas Water Utilities Journal | www.twua.org

December 2023

Santa Bows At Christmas R. Hamilton

What started as an act of love is now spiraling out of control, This process known as gift giving, is taking quite the toll.

When someone mentions Christmas, it’s Santa that comes to mind.

While the savior’s birth, is often left behind.

The joy upon a child’s face, early Christmas day, Replaces all the anticipation, of the presents there on display.

Exchanging gifts and spreading joy, brings pleasure and delight But what will be your lasting thoughts, of this momentous night.

Santa looks somewhat puzzled by the popularity he brings, As some will overlook the Christ child, who is the King of Kings.

So Santa bows beneath the cross and offers up his prayers, For he knows the gift that Jesus gives, is far beyond compare.

While Santa delivers the presents, on this cold and wintery night He cannot help but smile, at the beauty of all the lights.

His thoughts go to the manger, and the star shining bright.

For this provides reassurance, the future will be alright.

Bethlehem is always, his final stop this night, For Santa is so humbled, by this most glorious site.

Now please enjoy your gifts and His love will appear, And remember, Santa will be spending Christmas, at Jesus Christ’s this year. © 2015 Russell Hamilton

December 2023

Texas Water Utilities Journal | www.twua.org 11

Important Information for 2024 Scholarship Seekers Good day, the VM Ehlers representatives want to remind you of the deadline for scholarship applications for the 2024/2025 academic year. Also, I have attached a copy of the latest (2024) application. Please use the revised application if you intend to apply for 2024/2025 funding.

If you are a current scholarship (2023/2024) recipient and you wish to apply for scholarship funding for the 2024/2025 academic year. You can send your 2023 transcript along with your 2024/2025 application, this will provide the information needed for your Spring 2024 funding and for your new application. The second half of your scholarship award will then be sent to you.

If you are a current scholarship (2023/2024) recipient and you do not intend to apply for the 2024/2025 academic year you must send your Fall 2023 transcript to receive the second half of your scholarship. We must receive the transcript before May 15, 2024.

were awarded to member applicants and applicants sponsored by members who are actively participating in TWUA events.

Applicants will be awarded one point for each district meeting the member attended during the previous five years, and 15 points will be added for each year a member has served as an officer in a district, regional, or state organization. Previously, the average score on an application was 35 points, the 2023/2024 average score increased to 55 points. Nine applicants received an additional $1,000 with their scholarship award. To receive these bonus points, applicants must attach a copy of their member’s TCEQ training record of meetings or have their district, regional, or state secretary provide a letter attesting attendance or verifying service as an officer during the last five years.

2023/2024 was the Foundations most successful year ever. The Endowment Representatives and Board are confident that the changes made improved the scholarship application process and the applicants’ experience.

The deadline for submitting applications for the 2024/2025 academic year is January 15, 2024. It is important for the applicants to get their information submitted on time. This will be even more important to those who are in high school.

Best advice: don’t wait until after the Christmas/New Year’s holidays to apply for a “State of Texas Academic Achievement Record.” Instead, it is recommended you request your records before December as early in the fall as possible. We have spoken with counselors and administrators at several school districts, and they indicate it is possible to get your records before the January 15 deadline, but they stressed that requests must be made early. Check with your high school counselor for advice on your specific situation.

If you need additional information, feel free to contact any board members for assistance. They can be reached at:

Please don’t forget the foundation’s revised method of evaluating the applications. Applications were previously assessed and awarded points for the number of years the applicant or sponsor of the applicant has been a member of TWUA, their major course of study, the applicant’s plans after completing their degree, household income, academic record, and extracurricular activities. After January 2023, extra (bonus) points

Good Luck in your future endeavors and have a Merry Christmas and Happy New Year.

12 Texas Water Utilities Journal | www.twua.org

Jim Siddall

1jsiddall1@att.net

Norma Clark

n.clark@twua.org

(469)371-8487

Russell Hamilton r.hamilton@twua.org George Glispin

gglispin@fordmeterbox.com

Lynn Short

lshort@lspssolutions.com

December 2023

TEXAS WATER UTILITIES TRAINING SCHEDULE To register for any TWUA Training Classes – the preferred method of registration is using the online computer based electronic process, activated by clicking on specific event(s). For those who do not have internet as an option you may complete the registration form and fax to (512) 459-7124 and additionally you may contact TWUA Central Office @ 888-367-8982. Please Note – Due to recent increases for training materials, class costs have changed. Early Bird preregistration is defined to mean 30-days prior to any training event. All registrations received after the Early Bird period must pay additional registration fee. Central Office strongly encourages everyone to take advantage of the Early Bird pricing and utilize the computer based (electronic) registration.

20-Hour Classes: (Early Bird Pre-registration) $325 member $425 Non-member Onsite $375 member $475 Non-member

24-Hour Classes: (Early Bird Pre-registration) $385 member $485 Non-member Onsite $435 member $535 Non-member

ONLINE CLASS DATES

TWUA LIVE, INSTRUCTOR LED - COMPUTER BASED TRAINING

https://twua.org/online-class-date

REGIONAL SCHOOL DATES

TWUA IN PERSON TRAINING

https://twua.org/regional-school-date

TRAINING CALENDAR

ALL TWUA SCHEDULED TRAINING

https://tmts.twua.org/calendar

December 2023

Texas Water Utilities Journal | www.twua.org 13

Field News

CYBERSECURITY CYBERSECURITY

What a Zero Trust Security approach?

What is aisZero Trust Security approach?

by Wanda Venter

by Wanda Venter

WW

anyone or anything inside the network anyone or anything inside the network ith wireless connectivity, mobile perimeter could be trusted implicitly. The ith wireless connectivity, mobile perimeter could be trusted implicitly. The problem with this traditional approach is that computing, public and private cloud networks, problem with this traditional approach is that computing, public and private cloud networks, once malicious operators, both external and and the Internet of Things (IoT), today, more once malicious operators, both external and and the Internet of Things (IoT), today, more internal, are inside the perimeter, it risks the organizations rely on networking and internal, are inside the perimeter, it risks the organizations rely on networking and organization from malicious internal actors interconnection. The risks of being hacked organization from malicious internal actors interconnection. The risks of being hacked and legitimate credentials to take over, have grown exponentially, and the potential and legitimate credentials to take over, have grown exponentially, and the potential allowing unauthorized and compromised for a severe and even disastrous attack is at an allowing unauthorized and compromised for a severe and even disastrous attack is at an accounts with wide-reaching access. all-time high. Historically, security systems accounts with wide-reaching access. all-time high. Historically, security systems However, this model became obsolete with and procedures have operated at the edge of However, this model became obsolete with and procedures have operated at the edge of the cloud migration of business the network. The notion is that if you only the cloud migration of business the network. The notion is that if you only transformation initiatives and the admit authorized users and traffic, then transformation initiatives and the admit authorized users and traffic, then acceleration of a distributed work acceleration of a distributed work 14 Texas Water Utilities Journal | www.twua.org

December 2023

Field News environment due to the pandemic that started in 2020. Zero Trust is a significant departure from the traditional network security, which followed the “trust but verify” method. But what is Zero Trust and how does it work? Also, what are the core principles and key pillars for this approach?

What is Zero Trust?

Zero Trust is a security strategy. It is not a product or a service but an approach to designing and implementing a set of security principles. The Zero Trust methodology requires all users, inside and outside an organization, be authorized, authenticated, and validated. In other words, don’t assume any account is trustworthy. Therefore, organizations must continuously monitor and validate that users and their devices have the correct privileges and attributes. It is vital that the organization knows all of its service and privileged accounts and can establish controls about what and where they connect. One-time validation won't suffice because threats and user attributes are all subject to change.

To expand, the Zero Trust security model ensures data and resources are inaccessible by default. Users can only access them on a limited basis under the right circumstances, known as least-privilege access. A Zero Trust security model verifies and authorizes every connection, such as when a user connects to an application or software to a data set via an application programming interface (API). It ensures the interaction meets the conditional requirements of the organization’s security policies. A Zero Trust security strategy also authenticates and authorizes every device, December 2023

network flow, and connection based on dynamic policies, using context from as many data sources as possible.

What are the core principles of the Zero Trust Model?

The most basic tenets of Zero Trust security are: Verify explicitly - always authenticate and authorize based on all available data points.

Use least privilege access - allow users, devices, or services to access only what they need (Just-Enough-Access) and when they need it (Just-In-Time).

Assume a breach - always act as if there is imminent danger of an incursion or an exfiltration of data. Employ defenses, such as threat detection and data analytics, to identify anomalies and repel hackers.

This is the core of Zero Trust. Instead of believing everything behind the corporate firewall is safe, the Zero Trust model assumes breach and verifies each request as though it originated from an uncontrolled network.

Regardless of where the request originates or what resource it accesses, the Zero Trust model teaches us to "never trust, always verify."

What are the key pillars of Zero Trust?

A Zero Trust model is designed to adapt to the complexities of the modern environment Texas Water Utilities Journal | www.twua.org 15

Field News that embraces the mobile workforce, protects people, devices, applications, and data wherever they are located. A Zero Trust approach serves as an integrated security philosophy and end-to-end strategy. This is done by implementing Zero Trust controls and technologies across six secure foundational pillars: Identity - whether they represent people,

services, or IoT devices—define the Zero Trust control plane. When an identity attempts to access a resource, verify that identity with strong authentication and ensure access is compliant and typical for that identity. Follow the least privilege access principles.

Endpoints - once an identity has been granted access to a resource, data can flow to a variety of different endpoints (from IoT devices to smartphones, to cloud-hosted servers, etc.) This diversity creates a massive attack surface area. Monitor and enforce device health and compliance for secure access.

Applications - apply controls and technologies to ensure appropriate in-app

permissions, gate access based on real-time analytics, monitor for abnormal behavior, control user actions, and validate secure configuration options.

Data - ultimately, security teams are protecting data. Data should remain safe wherever possible, even if it leaves the devices, apps, infrastructure, and networks the organization controls. Classify, label, encrypt data, and restrict access based on those attributes.

Infrastructure - assess for version, configuration, and JIT access to harden defense. Detect attacks and anomalies, automatically block and flag risky behavior, and take protective actions.

Networks - all data is ultimately accessed over network infrastructure. Networking controls can provide critical controls to enhance visibility and help prevent attackers from moving laterally across the network.

Segment networks and deploy real-time threat protection, end-to-end encryption, monitoring, and analytics.

About the author – Wanda Venter Wanda Venter is a co-founder of Aviaware Technologies Corporation. As an entrepreneur, she has been in the IT industry for over twenty years. Her background includes a Bachelor's degree in Business from Concordia University Texas. Aviaware specializes in custom software design and development, focusing on cybersecurity and disaster recovery to ensure the security and privacy of critical business data.

16 Texas Water Utilities Journal | www.twua.org

December 2023

With the onset of COVID-19 (coronavirus) and the Governor’s Proclamation of a state of disaster in Texas, TCEQ intends to offer flexibility to licensees and disaster in Texas, TCEQ intends to offer flexibility to licensees and applicants who were in applicants who were in the process of renewing or receiving an occupational the process renewing receiving an license and were impacted by this license of and were or impacted byoccupational this outbreak.

With the onset of COVID-19 (coronavirus) and the Governor’s Proclamation of a state of

outbreak.

In the interest of safety, paper exams have been cancelled through

2020. However,

Operators desiring to TEST, should contact TCEQ in regards to testing. There there are some computer-based testing centers that remain open. To schedule a are some computer-based testing centers that remain open. To schedule computer-based exam, please contact the CBT centers near you to verify if they are still a computer-based exam, please contact the CBT centers near you to verify operating. other or concerns, please email licenses@tceq.texas.gov. if theyForare stillquestions operating.

For other questions or concerns, please email

licenses@tceq.texas.gov.

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December 2023

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Texas Water Utilities Journal | www.twua.org 17

Our $10M inventory means lead times in days, not weeks or months Superior solids handling impellers to keep up with modern wastewater demands HOMA’s PMR5 relay plugs into existing Mini-Cas Socket to simplify your retrofit A wide range of competitor adapters allow for installation of your new HOMA pump without costly downtime

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Texas Water Utilities Journal | www.twua.org 19

PROTECT WORKERS IN TRENCHES Prevent trench collapses and save lives:

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22 Texas Water Utilities Journal | www.twua.org

December 2023

There are 3 steps in the TCEQ exam process.

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TWUA.org

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December 2023

Texas Water Utilities Journal | www.twua.org 23

Merry Christmas from your friends at the

Texas Water Utilities Association

TCEQ Occupational Licensing Exams are Going Paperless!

The Texas Commission on Environmental Quality’s Occupational Licensing section has been diligently working on revising and converting all licensing exams from paper to computer-based testing (CBT).

We are pleased to announce that beginning September 1, 2022, all TCEQ administered exams will be available at approved CBT centers. TCEQ will no longer conduct paper exam sessions, with exceptions for Americans with Disabilities Act requests.

The only two exams not offered via CBT are the OSSF Site Evaluator and the Landscape Irrigator exams, which are currently being administered by the Texas Engineering Extension Service (TEEX).

24 Texas Water Utilities Journal | www.twua.org

December 2023

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Texas Water Utilities Journal | www.twua.org 25

TEXAS WATER UTILITIES ASSOCIATION

Individual Membership Application Use this form to: 1) Join TWUA "At Large" 2) Join TWUA and a District/Chapter 3) Renew your TWUA Membership Please Print Clearly Application for: o

Active Member

o o o o

Full-Time Student Retired Member Membership Renewal New Member

"At Large" or District/Chapter Name:____________________ Membership for year 20____ Name:____________________________________________________ SS# _______ - _______ - __________ Home Address:_____________________________________________ City:____________________________State:________ Zip:___________ Home Phone: (

)____________________________________

Work Phone: (

)____________________________________

E-Mail Address:_____________________________________________

Employer:______________________________________ Job Title:_______________________________________ Amount of Dues Enclosed: $________________________ Signature of Member:_______________________________________ Today's Date:______________________________________________ A portion of your TWUA Dues is allocated for a subscription to the Texas Water Utilities Journal.

Submit all dues to the TWUA Central Office: TWUA Central Office, 210 East Hwy. 79, Suite 101, Hutto, Tx. 78634 For more information, Ms. Adee at: 512-279-8129. Fax: 512-459-7124.

December 2023

Texas Water Utilities Journal | www.twua.org 27

TCEQ NOVEMBER LICENSES BACKFLOW PREVENTION ASSEMBLY TESTER ADAIR, BRAYDEN CHANTRY ADAMS, BRANDON K ALVARADO, FERNANDO ARELLANO, MARTIN BARRON, TYLER BASS, WILLIAM JAMES BLACK, STEPHEN B BLYTHE, JUSTIN M BOSAW, JESHUA BROWN, CHRISTIAN MICHAEL CISNEROS, PAUL RAY COLLETT, JESSE

SAENZ, TONY M III

CHAVERO, RAMIRO

FRY, JAMES H JR

SALAZAR, GADRIAN JORDAN

CUCCERRE, ANTHONY BRYCE

GARCIA, NATHAN

SALAZAR, VENUSTIANO

DOWDELL, STEPHEN

JOHNSON, DYLAN TAYLOR

SANTIAGO, JAY

GARTMAN, ARRON M

MORENO, SERGIO

SCHWEITZER, JUSTAN JERALD

HILTON, CODY WADE

PHAM, ALEX MINH-MAN

SEGALL, DALTON

KING, JASON M

PURCELLA, ERIN

SHEFFIELD, KENNETH ROGER

KONCABA, KYLE RYAN

QUARLES, KIRHEE DEON

SMIT, LARRY

MARTINEZ-AVILA, ISAEL ALEJANDRO

RITCHIE, TROY D III

STORY, BRIAN M

MAYTON, DALTON

ROACH, WAYLON

TORRES, JESUS DAVID

MCDONALD, ALLEN LESLIE

WESTBROOK, MICHAEL

NAVARRO, ADALBERTO

WILLIAMS, CADE BRADLEY

NIXON, KENNETH E NORLIE, PHILLIP ANDREW

CUSTOMER SERVICE INSPECTOR

DEES, COLTON TRAVIS DEMORE, DANIEL

BONNET, JACOB

DODSON, RYAN

FRENZEL, CHRIS BRIAN

FRANK, CODY

GALINDO, DAVID MICHAEL

GARCIA, JOSE I

GONZALEZ, JOSEPH

HARDING, WARREN J

KERR, DALTON

HARVEY, VAUGHN E

RAMIREZ, FRANCISCO

HENSON, JEFFREY

SANDERS, DERRICK L

HERNANDEZ, JOSE ADAN

SHARP, RYAN BARRETT

HINDMAN, CHARLOTTE CHRISTINE

SHOTWELL, JAMES THOMAS

HOBDY, MATTHEW BRYCE

TOBIAS, ISIDRO MANUEL

LATTIN, KHADEEM

WALKER, AARON JAMES

LEWIS, DANIEL LISENBY, SHADRAK OTHO

OCHOA, DANIEL PILES, MICHAEL THOMAS RIHN, MILES ROWE, SANDRA JEAN ROWELL, COLBY A SANCHEZ, JOSE SANCHEZ, JOSE A SR SANNOH, EDDIE ANDREW SHARP, JEFF SMITH, WILLIAM SOTO, JOEL TAYLOR, CODY VAUGHAN, JUSTIN RYAN VERO, DREW

GROUND WATER TREATMENT OPERATOR

WALKER, AARON JAMES

CLASS B

SURFACE WATER TREATMENT OPERATOR

WEAVER, JUSTIN COLE

LOPEZ, TRISTIAN MATUS, JON M MAYO, JOHN MCGUIRE, TIMOTHY PATRICK

ADAMS, GARY A

MOELLENKAMP, CODY MATTHEW

BRATSEN, SCOTT W

MORAS, ALEXANDER

COUTURE, SEAN M

MORENO, MICHAEL JOSEPH

CRAWLEY, RUSSELL W

MORRIS, JEFFREY DON

GARCIA, FRANCISCO J JR

MUNGUIA, RICHARD

GARCIA, PETER J

NIEVES, ALEXIS

GREER, MATTHEW D

NORMAN, PAUL

HILL, BRANDON R

PHILLIPS, TRAVIS

LIRA, EDGAR ALEJANDRO

QUIRK, MICHAEL

LOPEZ, PAUL M

REZA SANCHEZ, JUAN PEDRO

TOBOLA, MICHAEL L

ROBBINS, LISA D ROBERTS, PAUL

CLASS C

ROBINSON, BRIAN ROBY, RONALD

BUJNOCH, BLAKE

RODRIGUEZ, ALEX LEVI

CARROLL, GREEN

RODRIGUEZ, FRANCISCO JAVIER

CHANEY, JOSHUA

RUSSELL, NICHOLAS ARMARIO

CHARLES, JAMIE

28 Texas Water Utilities Journal | www.twua.org

WATER DISTRIBUTION OPERATOR CLASS B BROWN, KYLE D CORRAL, JOSE E GAMBLES, CHRISTOPHER JR RHODS, JACOB A CLASS C ADUDDELL, GRAYSON ALDERS, CODY BLACKSHEAR, TUCKER ZAIN BRADBURRY, CURTIS RICHARD CAZARES, SERGIO A COMBS, JOHN P CUEVAS, MANUEL I DELGADO, CESAR O DOMINY, JACOB ELIZONDO, JOE A FONSECA, RAYMOND

CLASS B

FYFFE, CASEY S GALLEGOS, RAUL

GUNNINK, JONATHAN R

GARCIA, JOSHUA

HOFFMAN, JONATHAN

GARZA, DARIO HOMAR

JACKSON, JOHN M

HALE, JAMES

LACAZE, DEREK

HOLBOKE, AUSTIN BRADLEY

VALENTIN, LUIS ANDRE

MARATITA, SHAWNTAY ATALIG

WOODLAND, BENJAMIN MARCUS

MARTINEZ, JASON MOSELEY, JOHN LAWRENCE

CLASS C

NAVARRETE, MIGUEL ANGEL PATINO, MAURICIO

ATKINSON, MICHAEL DEAN

RESA, ANTHONY GEORGE

BAGSBY, TERRENCE

SCHWALIE, JOHN THOMAS

BRALEY, PATRICK L

SERRATO, ROBERT

CHISENHALL, DAVID LEE

SIMON, KIMBERLY ANN

CROW, SEAN ROSS

SPENCE, JUSTIN ADAM

EARLES, CAMERON SCOTT

STONE, CODY BRICE TAYLOR, CAMERON SPENCER

December 2023

TCEQ NOVEMBER LICENSES TINDLE, CAMERON

CASTILLO, MIGUEL

JOSEPH, PIRANSKI

PEREZ, RICHARD

VARGAS, CESAR ARREOLA

CHARLTON, WARREN BLAKE

JUAREZ, LUIS I

PHILLIPS, HAROLD

WALKER, ETHAN

CONNERS, CHRISTOPHER

KIRK, JONATHAN

RANTZ, BENJIMIN

WILLIAMS, BRANDON

CONWAY, HUNTER

LARA, SESAR

REPP, LOREEN

WILSON, GEORGE

COWAN, ROGER DALE

LAWSON, JUSTIN C

RICHMOND, ANTWAN

CRIST, WILLIAM

LOVERDE, ALEC

RIOS, JUAN

CRUZ, AMBER

LUNA PEDRAZA, DIANA

SANDS, ALBERT

DEEN, ROY

MARTINEZ, JORGE SAMUEL

SANFORD, NATHAN SCOTT

DESORMEAUX, JOSHUA

MCKNIGHT, ROBERT ALAN DALE

SERRATOS, CHRISTIAN JOHN

DICUS, JOSHUA

MCNERTNEY, ERIK RAY

SHEARS, DEVONTA DJUAN

ENFROY, AUSTIN C

MCNUTT, JASON

SMITH, JANAY

FERNANDEZ, ERIC

MEJIA, JOSEPH

SMITH, ZACHARY T

FLORES, DANIEL

MELLINGER, ETHAN

SOWERS, TIMOTHY DALE

FLORES, JORGE

MILES, ANDREW J

STAGG, MICHAEL

FONTENET, ADAM L

MOORE, ALEXIS MARIE

STEVENS, JARED

FORD, DRAYLEN T

MOORE, GLEN

TAYLOR, TERRY LYNN

FREDDE, DAVIN R

MORA, CALEB

TAYLOR, ZANTHIUS

FUENTES, NATHANIEL

MORALES, JOSE

TORRES, CHAAR

GARCIA, JAIME

NOLES, SHELBY

TORRES, JUAN FAUSTINO

GARZA, TYLER RAY

ORDAZ-LLAMAS, JORGE FRANCISCO

TOWNLEY, BRODY

GOEBEL, JEFFREY AUSTIN

OYERVIDES, ISAAC

TREJO, ADRIAN

GOLLAHER, LOGAN JUSTICE

PALMIE, MARK

UNDERKOFFLER, SHANNON RODNEY

GOREE, JGOTTI

PEREZ MORA, JAIME

VARELA, WILFRIDO

HARGIS, SCOTT

PEREZ, ANGELO KALEB

VASQUEZ, FRANK ANTHONY

WATER OPERATOR CLASS A ALEXANDER, DANNY J ARREDONDO, JOHNNY JR COOKE-MORSE, CODY D EDWARDS, BRYAN D GARZA, WILLIAM E KATUWAL, KUMAR MATTHEWS, JASON W PITTS, STEVEN A WILLIAMS, AHMAD R CLASS D AGUILAR, EDWARD LEE ASKEW, JOSEPH MONROE BEASLEY, TIMOTHY D

HARLOS, JOEY

BELL, MICHAEL LEE BENNETT-ARGUIJO, DYLAN SAMUEL BRACEY, DARQUIS

HARRIS, FITZGERALD HENRY, DAVID R HILL, TIMOTHY

BROWN, TAYLOR GUY BRYAND, RAY MICHAEL BUENROSTRO, EULALIO BURTCH, MATT GRAHAM BYERLY, BRETT RYAN

HINES, KYRA HATHAWAY HOARD, BRUCE ALLEN HOLLER, MINDY HOUGH, BLAINE HOWARD, BRAD

CAISSE, JOSHUA LUKE

HOWARD, CODY CHRISTOPHER

CANTU, BRIAN CARDENAS, CIRO CARRANZA CARPENTER, RYAN

EGSW

Environmental Group Southwest

WIPES IN PIPES

With Micro-Solve® microorganisms multiply. This reduces the grease that binds wipes together. Micro-Solve® reduces the risk of contact with disease.

JANSSEN, SAMUEL JARAMILLO, FELIPE JONES, HUDSON REED

Exam Prep Optimize Mental Readiness

Wipes when flushed and combined with other products and grease that is poured down drains, create "fatbergs". Once they enter the sewer lines, they can accumulate and cause backups, damaging the city's infrastructure.

WHAT IF You knew “HOW” you would NOT fail?

December 2023

Call 512-775-5358 www.egsw.us Texas Water Utilities Journal | www.twua.org 29

TCEQ NOVEMBER LICENSES REYES, RUBEN

THROWER, WESLEY K

FERRELL, MIKE P

WAGNER, KYLER JAMES

REYNOSA-BENITEZ, RURIEL

VILLARREAL, DOMINGO

FITZGERALD, ANDREW STEPHEN

WALLES, PHILLIP BRITT

RODRIGUEZ, ANTONIO

WATSON, KRISTINA S

FUENTES, NATHANIEL

WATSON, DERRIC

SCOTT, AUSTIN S

WHALEN, GEORGE

SMITH, JONATEVIOUS

WILLIAMS, JARED DAULTON

SMITH, TERENCE E

WOODS, JONATHAN A

VILLANUEVA, DAVID A SR

VASQUEZ, IGNACIO

WOODS, ROBERT WORTHEN, NICHOLAS EDWARD

COLLECTIONS III

ZEMANY, PATRICIA JUNE

GAULT, RAYMOND DWIGHT CLASS C

HALL, EVERETT HART, SETH M

BLAIR, BRANDON

HENDRICKSON, MARIA

BLASCHKE, MITCHELL

HERNANDEZ, ROBERT

CADENA, KEVIN ISAAC

HERRERA, JOSE ANTONIO

CANTER, VERNON DANIEL

HUNT, JASON

ZHINE, ROSALIE

AMEZCUA, DANIEL I

CHARLES, JAMIE

LOPEZ, ISAAC C

ZUNIGA, FELIX MARTIN

BATISTE, BRUCE JOSEPH

COPE, SETH

LOPEZ, JAIME J

BERMUDEZ, MARTIN

DJAILE, NORBERT

LOPEZ, JOE

BORJA, ANTONIO J

GUILLORY, PETER JAMES

LOUVIERE, LANDON ROSS

ESCAMILLA, JONATHAN F

HILBURN, RICHARD JAMES

LOVING, KATIE

HUTTO, JUSTIN T

KEY, TAYLOR B

MARTINEZ, VICTOR

JADORMEO, PHILIP U

MABRY, LEVON

MAYFIELD, JASON TODD

MARTIN, CODY SHANE

MCCALLEY, CHARLES

MCDANIEL, DUSTIN L

MEINE, JUSTIN C

NICHOLS, JONATHAN

MOORE, TIFFANY

OLIVO, DANIEL RAY

NOE, FREDERICK W

MURPHY, EDWARD

SONNIER, PHILLIP J

PRICE, DAVID B

NAUMANN, CAMERON RILEY

VEGA, GERARDO

RAMIREZ, DANIEL R

OKPALAEZE, CHUKWUNONSO

SALTZMAN, CODY LYNN

OTIENO, KENNEDY NYAMOGO

SANCHEZ, MATTHEW SCOTT

OVERMYER, MICHAEL ARTHUR

SEAWRIGHT, KEVIN DOUGLAS

PENA, RUSSEL

SEBREN, BRANDON MICHAEL

PEREZ, RUBEN

SMITH, BRADLEY

PHILLIPS, JESSE JAMES

SPRINGER, JESSICA C

RAMIREZ, ANIVAL

STILLWELL, ROBERT LUKE

ROBERSON, PHILIP

TURPIN, TYLER MONROE GLEN

TIERRAFRIA, ADRIAN

URBAN, MARK

TORRES, OSCAR JOHN

VASQUEZ, MANUEL

VANCE, CHANCELOR WILLIAM

VON HOLLE, ROBERT PHILLIP

VAUGHN, JON

WHEELER, KYLE DAVID-LIGHT

VEITENHEIMER, SAGE

ZUNIGA, LUIS ANTONIO

VICKERY, JAMES P II

WASTEWATER COLLECTION OPERATOR COLLECTIONS I ALVAREZ, ALVARO BROOM, LANE DURAN, MANUEL GALLARDO, RAFAEL GONZALEZ, URIEL GUARDIOLA, SERGIO GUTIERREZ, ALAN PAUL

WASTEWATER TREATMENT OPERATOR

HOLMAN, BYRON LONNIE HURTADO, FRANCISCO

CLASS A

MURPHY, BRADLEY ALLEN PARSONS, JACOB EVERETT

DAUBY, CHRISTOPHER I

PEREZ, EDWARD L

DEVINEY, NATHAN D

REAVES, JOHN

GAMA, JOSE D

REYES, ERIC

GUTIERREZ, ROLAND

SAUCEDA, RICARDO MARK

MIGURA, COLTON R

SOSA, ROBERTO

NAVARRO, LUIS M

SOZA, RICHARD

PEREZ, MIGUEL A

TINDLE, CAMERON

TACKMAN, THOMAS D VALIQUETTE, DUSTIN TIMONEY

COLLECTIONS II

WOOTTON, MARK ALLEN

ACEVEDO, RANDY

CLASS B

BROWN, JERRY R CAJIGAS, JOSHUA O

BATES, JUSTIN WALKER

CRAWFORD, SHAWN CHRISTOPHER

BELLA, RICARDO IV

CRIPPS, WILLIAM

CONDE, RUDOLFO MANUEL

FUENTES, DANIEL M

GAYTAN, MARIO A SR

HERNANDEZ, DANIEL

GREENE, AARON GENE

HESTER, MICHAEL

JOLIVETTE, TERENCE L

HOLLEY, TAMMY NANNETTE

LEDEZMA, ADAM

JONES, ZACHARY CALEB

LUCAS, JOSH D

KEMP, DAVID MATHEW

MARTINEZ, PHILLIPH J

RAYMOND, MARK J

MOUNTS, VINSON D

30 Texas Water Utilities Journal | www.twua.org

WAMSLEY, ERIC A CLASS D

WHITE, DARRAK

ALVARADO, KEVIN ANDERSON, GARY AREVALO, MAURICIO BIGGS, GENNA MARIE BLOMBERG, CADEN BROOKS, JAMES EDWIN CASEY, WESLEY NOEL COTTON, BLAKE ALAN DIGGES, JOSHUA WADE DUUS, JOHN DAVID ELIAS, ANGEL FALLEN, BRYNN

December 2023

WITH GASOLINE $5.00 PER GALLON & HOTEL ROOMS $200.00, ALONG WITH THE UNCERTAINTY OF GROUP GATHERINGS, MAYBE COMPUTER-BASED TRAINING IS FOR YOU.

ONLINE TRAINING VISIT WWW.TWUA.ORG FOR MORE INFORMATION CONTACT US: 888-367-8982