Tuscano - This is Our Story

OUR STORY The Tuscano Agency began as a wholesale broker in 1970 by our founder, Bill Tuscano. From the beginning, Bill saw the need for a service-oriented, relationship building wholesale insurance broker focused on the needs of independent Pennsylvania agents.

Our first office space was on the front porch of the family home. Bill had been working as a field man for a regional worker’s compensation carrier and understood the needs of the independent agent. It was obvious that agents needed a

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wholesaler who would be easy to deal with and give them access to markets and products. For years Bill worked tirelessly to establish the Tuscano brand of friendly service and honest dealings with agencies throughout Pennsylvania. Bill’s son Rob joined the agency in 1980 and his daughter Jinny joined in 1985.

Together they built on this foundation of hard work and their own brand of innovation and management to firmly establish the agency in the PA Excess & Surplus line marketplace.

In 1992 Bill retired. Rob became President and Jinny became Vice President. Rob quickly set out to expand our reach and product offerings, while Jinny made sure the agency operations kept up with Rob’s plans.

Over twenty years later, we are now writing E&S business in 21 states.

We have one location, but have employees working in five states. In our first 45 years we’ve had many reasons to celebrate and mark our milestones. Throughout the journey we have made a lot of friends and

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hope to make many more. Our people are the best part of our story.

Positions are always evolving, so we ments here. But they are always current on our website under the “Staff” link. Check out their profiles for a more personal view.

The Tuscano Agency is more than the insurance products we sell. We are, and always will be, an organization on a mission to provide a first-rate customer experience and deliver excellent value to the people we work with.

800.442.8063

OUR PHILOSOPHY Be the best at what we do

Focus on the customer

Guard our legacy

Never be satisfied with good enough

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THE GAME PLAN Provide Insurance Solutions We care about our customer’s problems and needs. It is our job to find solutions.

Deliver Exceptional Customer Service What is it you need? Fast quotes, responsive underwriters, friendly people who care about what you care about? Tuscano works hard to make sure the customer drives our business process.

Build Great Relationships We want to be your go-to wholesaler. We win when you call us first and have confidence that Tuscano can get the job done for you.

Values to Build On You can’t succeed without having guiding principles: taking personal responsibility for our actions, teamwork, financial responsibility, integrity & honesty, quality in our work and quality in our lives, innovation, and outstanding customer service.

Financial Responsibility Our primary goal is to build an enduring company, not so we can grow personal wealth, but so we will still be around 100 years from now. We are committed to the financial security of the people we work with and we take this responsibility seriously.

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We also have a responsibility to our community to be a good corporate citizen.

Underwriting Integrity We have always been an underwriting shop. What does that mean? Before we sell, we underwrite! Many wholesalers offer a quote but overlook the essentials of coverage and form. Does that mean we often ask more questions? Yes, because we care that losses are covered.

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MILESTONES 1970

The W.N. Tuscano Agency is founded on the front porch of Bill & Jinny’s family home. Bill hired his first part-time employee who retired 29 years later.

1992 Bill Tuscano retires. Rob and Jinny take on the leadership of the organization.

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2003

Launched the Tuscano Toolbox - online tools for our customers to quote business, access policies, and administer their users. toolbox.tuscano.com.

2009 Expanded our underwriting territory with a goal to become a regional wholesaler.

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2015 The Tuscano Agency tops 100 employees and celebrates it’s fifth consecutive year as an employee-nominated Pittsburgh Top Workplace

2021 Perpetuation plan is put into action! Robin Tuscano stepped into role as President of the W.N. Tuscano Agency.

Jeremy George becomes Executive Vice President of Partner Relations and Ryan Stabile is Executive Vice President of Underwriting.

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CONTACTS Phone Numbers Toll Free 800.442.8063

Email Addresses General Info info@tuscano.com

Automated Attendant 866.442.8063 Local 724.836.1510

Commercial Lines Submissions submissions@tuscano.com Personal Lines Submissions plsubmissions@tuscano.com

Fax 724.838.1433 Mailing Address P.O. Box 1027 Greensburg, PA 15601 Physical Address 950 Highland Avenue Greensburg, PA 15601

Website Help helpdesk@tuscano.com Support brokersupport@tuscano.com Claims claims@tuscano.com

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800.442.8063

OUR TERRITORY Tuscano currently operates in 21 states spanning the Northeast, Mid-Atlantic, Southeast and several Midwestern states.

We offer brokerage products through both admitted and non-admitted carriers and use our experience and expertise to search the marketplace for the insurance options you seek.

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800.442.8063

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800.442.8063

FLOOD COVERAGE Now is the time to work with Tuscano’s on all of your flood needs.

Our Private Flood Insurance Program is delivered through AM Best “A” rated insurers. We can offer Primary Flood Limits up to $5 million. The policy wording meets lender compliance, and we provide more options than the NFIP. We are most competitive on tougher flood-prone, higher risk areas.

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• Application (Our Flood application / Accord 125 and 140 or NFIP app) or renewing NFIP Dec Page • Elevation Certificate needed for Post Firm A or V zones to bind coverage • Confirmation of “no prior flood losses” *Not all coverages and programs are available in all states.

Contact an underwriter if you have any questions

Nicole Plues

nplues@tuscano.com Ext. 320

Megan Oleskey

moleskey@tuscano.com Ext. 215

CANNABIS

The cannabis industry is rapidly expanding and projected to be a $21 Billion Industry by 2020 and $66 Billion by 2025. This growing industry introduces a lot of unique needs in terms of insurance. The good news is,Tuscano has markets to help with these hard to place risks!

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We can look at property and liability, including products liability, for: • Cultivators and Growers • Processors • Laboratories • Manufacturers or Distributors including extraction operations • Dispensaries • Retail/ Wholesale Outlets • Ancillary Products, Vape, and Paraphernalia • Infused products (bakeries, candy makers, etc.)

• CBD, and Cannabidiol Products * Not all products, product features, or coverage options are available in every state. If you have a question about coverages, please contact a Tuscano underwriter.

The demand for cannabis related insurance products will only grow as more states legalize the drug. We can also help with Allied Health for Medical Marijuana Evaluation Clinics, Excess Liability, Management Liability, and Professional Liability.

Bailey Brady

bbrady@tuscano.com Ext. 183

Chelsea Chiesa

cchiesa@tuscano.com Ext. 551

Jamie Drummond

jdrummond@tuscano.com Ext. 180

Jeanette Hrabic

jhrabic@tuscano.com Ext. 596

Cindy Jones

cjones@tuscano.com Ext. 186

Jamie Willcox

jwillcox@tuscano.com Ext. 600

TRUCKING

From new ventures to established truck operations, Tuscano has you covered! From local dump risks to long-haul full truckload accounts, we have access to some of the best markets around!

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Eastern Atlantic (A.M Best: A- Excellent) States: PA & MD – Tuscano Agency is the exclusive representative for both states • Radius Limit of 600 miles; can allow some incidental trips over 600 miles (15-20%) • Extremely competitive rates • Will consider new ventures. Please give us a call for specifics!

• Classes: Most trucking for hire, especially dump risks (including coal) and logging • Not a market for: Public Auto, HAZMAT, oil/gas industry Canal Insurance (A.M Best: A- Stable) States: All states in which we are licensed, other than FL, GA, MA, MS, NJ, NY, DC • Local, Intermediate, and Long Haul • Will consider new ventures – long haul only. Please give us a call for specifics!

• Provides lease gap coverage for physical damage • Classes: Trucking for hire, including some HAZMAT • Not a market for: Public Auto, Business Auto, HAZMAT classes 1,6,7, oil/gas industry

Matt Barbera

mbarbera@tuscano.com Ext. 401

Annie Brown

abrown@tuscano.com Ext. 709

Dana Crouse

dcrouse@tuscano.com Ext. 727

Kelli Steffey

ksteffey@tuscano.com Ext. 105

SNOWPLOW CONTRACTORS Got snowplow risks? We have solutions! Tuscano can provide coverage options. We can help with anything from small operations to large, hard to place risks.

We can consider new ventures and subcontracted exposures. Reach out to one of our underwriters today!

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Appetite • Limits up to $1M/$2M • New Ventures/No Priors considered (with appropriate supporting information) • Waiver, Primary Non-Contributory and Additional Insured available on qualifying accounts • Subcontracted exposure is acceptable • MP starting at $5,000 (NJ $10,000 and NY $15,000. Program not available in the 5 Boroughs) Eligible Operations Include: • Small Operations with incidental snow removal • 20% or less of total operations • Schools • Private streets/roads • Convenience stores • Small retail stores • Strip malls under 25 Units • Condos or townhomes HOAs • Motels or hotels • Airports, Streets, Roads, etc

Bailey Brady

bbrady@tuscano.com Ext. 183

Chelsea Chiesa

cchiesa@tuscano.com Ext. 551

Jamie Drummond

jdrummond@tuscano.com Ext. 180

Jeanette Hrabic

jhrabic@tuscano.com Ext. 596

Cindy Jones

cjones@tuscano.com Ext. 186

Jamie Willcox

jwillcox@tuscano.com Ext. 600

MUNICIPALITIES & SCHOOL DISTRICTS School Districts, Prisons, Municipalities, Oh My! – We have the markets!

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Appetite •Any size account • Small to Large • Easy to Complicated • Non renewals from standard markets • Loss History • Difficult exposures that fall outside of normal prisons • Up to 100,000 population • High retention • Niche Products to Round the Accounts • Pollution • Mono line Coverage that presents placement issues • Flood • Professional/E&O • District Attorney • Public Defender • EMT’s • 911 Call Center • Firefighter

Bailey Brady

bbrady@tuscano.com Ext. 183

Chelsea Chiesa

cchiesa@tuscano.com Ext. 551

Jamie Drummond

jdrummond@tuscano.com Ext. 180

Jeanette Hrabic

jhrabic@tuscano.com Ext. 596

Cindy Jones

cjones@tuscano.com Ext. 186

Jamie Willcox

jwillcox@tuscano.com Ext. 600

BROKERAGE TEAM The Tuscano Brokerage Team is here to provide unique solutions for large hard to place risks. Our team carries more than 40 years insurance experience and has cultivated hundreds of carrier relationships. The Tuscano Brokerage Team works closely with agents and carriers to find insurance solutions for the most difficult risks. Allow our knowledge and carrier relationships help you provide solution for your clients.

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Linda Bobro

lmbobro@tuscano.com Ext. 729

Jeremy George

jgeorge@tuscano.com Ext. 203