Tuscano - This is Our Story

OUR STORY

The Tuscano Agency began as a wholesale broker in 1970 by our founder, Bill Tuscano. From the beginning, Bill saw the need for a service-oriented, relationship building wholesale insurance broker focused on the needs of independent Pennsylvania agents.

Our first o ce space was on the

front porch of the family home. Bill had been working as a field man for a regional worker’s compensation carrier and understood the needs of the independent agent. It was obvious that agents needed a

wholesaler who would be easy to deal with and give them access to markets and products. For years Bill worked tirelessly to establish the Tuscano brand of friendly service and honest dealings with agencies throughout Pennsylvania. Bill’s son Rob joined the agency in 1980 and his daughter Jinny joined in 1985.

Together they built on this foundation of hard work and their own brand of innovation and management to firmly establish the agency in the PA Excess & Surplus line marketplace.

o erings, while Jinny made sure

In 1992 Bill retired. Rob became President and Jinny became Vice President. Rob quickly set out to expand our reach and product the agency operations kept up with Rob’s plans.

Over twenty years later, we are now writing E&S business in 21 states. We have one location, but have employees working in five states. In our first 45 years we’ve had many reasons to celebrate and mark our milestones. Throughout the journey we have made a lot of friends and

“Sta ” link. Check out their profiles

hope to make many more. Our people are the best part of our story. Positions are always evolving, so wements here. But they are always current on our website under the for a more personal view.

The Tuscano Agency is more than the insurance products we sell. We are, and always will be, an organization on a mission to provide a first-rate customer experience and deliver excellent value to the people we work with.

THE GAME PL AN

Provide Insurance Solutions

We care about our customer’s problems and needs. It is our job to find solutions.

Deliver Exceptional Customer Service

What is it you need? Fast quotes, responsive underwriters, friendly people who care about what you care about? Tuscano works hard to make sure the customer drives our business process.

Build Great Relationships

We want to be your go-to wholesaler. We win when you call us first and have confidence that Tuscano can get the job done for you.

Values to Build On

You can’t succeed without having guiding principles: taking personal responsibility for our actions, teamwork, financial responsibility, integrity & honesty, quality in our work and quality in our lives, innovation, and outstanding customer service.

Financial Responsibility

Our primary goal is to build an enduring company, not so we can grow personal wealth, but so we will still be around 100 years from now. We are committed to the financial security of the people we work with and we take this responsibility seriously.

We also have a responsibility to our community to be a good corporate citizen.

Underwriting Integrity

We have always been an underwriting shop. What does that mean? Before we sell, we under-

write! Many wholesalers o er

a quote but overlook the essentials of coverage and form. Does that mean we often ask more questions? Yes, because we care that losses are covered.

MILESTONES

1970

The W.N. Tuscano Agency is founded on the front porch of Bill & Jinny’s family home. Bill hired his first part-time employee who retired 29 years later.

1992

Bill Tuscano retires. Rob and Jinny take on the leadership of the organization.

2003

Launched the Tuscano Toolbox - online tools for our customers to quote business, access policies, and administer their users. toolbox.tuscano.com.

2009

Expanded our underwriting territory with a goal to become a regional wholesaler.

2015

The Tuscano Agency tops 100 employees and celebrates it’s fifth consecutive year as an employee-nominated Pittsburgh Top Workplace

2021

Perpetuation plan is put into action!  Robin Tuscano stepped into role as President of the W.N. Tuscano Agency.

Jeremy George becomes Executive Vice President of Partner Relations and Ryan Stabile is Executive Vice President of Underwriting.

Avenue Greensburg, PA 15601

Email Addresses

General Info info@tuscano.com

Commercial Lines Submissions submissions@tuscano.com

Personal Lines Submissions plsubmissions@tuscano.com

Website Help helpdesk@tuscano.com

Support brokersupport@tuscano.com

Claims claims@tuscano.com

OUR TERRITORY

Tuscano currently operates in 21 states spanning the Northeast, Mid-Atlantic, Southeast and several Midwestern states.

We o er brokerage products through both admitted and non-admitted carriers and use our experience and expertise to search the marketplace for the insurance options you seek.

FLOOD COVERAGE

Now is the time to work with Tuscano’s on all of your flood needs.

Our Private Flood Insurance Program is delivered through AM Best “A” rated insurers. We can o er Primary Flood Limits up to $5 million. The policy wording meets lender compliance, and we provide more options than the NFIP. We are most competitive on tougher flood-prone, higher risk areas.

• Application (Our Flood application / Accord 125 and 140 or NFIP app) or renewing NFIP Dec Page

• Elevation Certi cate needed for Post Firm A or V zones to bind coverage

• Con rmation of “no prior ood losses”

*Not all coverages and programs are available in all states. Contact an underwriter if you have any questions

CANNABIS

The cannabis industry is rapidly expanding and projected to be a $21 Billion Industry by 2020 and $66 Billion by 2025. This growing industry introduces a lot of unique needs in terms of insurance. The good news is,Tuscano has markets to help with these hard to place risks!

• Cultivators and Growers

• Processors

• Laboratories

• Manufacturers or Distributors including extraction operations

• Dispensaries

• Retail/ Wholesale Outlets

• Ancillary Products, Vape, and Paraphernalia

• Infused products (bakeries, candy makers, etc.)

• CBD, and Cannabidiol Products We can look at property and liability, including products liability, for: The demand for cannabis related insurance products will only grow as more states legalize the drug. We can also help with Allied Health for Medical Marijuana Evaluation Clinics, Excess

* Not all products, product features, or coverage options are available in every state. If you have a question about coverages, please contact a Tuscano underwriter.

and Professional

TRUCKING

From new ventures to established truck operations, Tuscano has you covered! From local dump risks to long-haul full truckload accounts, we have access to some of the best markets around!

Eastern Atlantic (A.M Best: A- Excellent)

States: PA & MD – Tuscano Agency is the exclusive representative for both states

• Radius Limit of 600 miles; can allow some incidental trips over 600 miles (15-20%)

• Extremely competitive rates

• Will consider new ventures. Please give us a call for speci cs!

• Classes: Most trucking for hire, especially dump risks (including coal) and logging

• Not a market for: Public Auto, HAZMAT, oil/gas industry

Canal Insurance (A.M Best: A- Stable)

States: All states in which we are licensed, other than FL, GA, MA, MS, NJ, NY, DC

• Local, Intermediate, and Long Haul

• Will consider new ventures – long haul only. Please give us a call for speci cs!

• Provides lease gap coverage for physical damage

• Classes: Trucking for hire, including some HAZMAT

mbarbera@tuscano.com Ext. 401

709

Dana Crouse

dcrouse@tuscano.com Ext. 727

• Not a market for: Public Auto, Business Auto, HAZMAT classes 1,6,7, oil/gas industry Kelli Ste ey kste ey@tuscano.com Ext. 105

SNOWPLOW CONTRACTORS

Got snowplow risks? We have solutions! Tuscano can provide coverage options. We can help with anything from small operations to large, hard to place risks. We can consider new ventures and subcontracted exposures. Reach out to one of our underwriters today!

Appetite

• Limits up to $1M/$2M

• New Ventures/No Priors considered (with appropriate supporting information)

• Waiver, Primary Non-Contributory and Additional Insured available on qualifying accounts

• Subcontracted exposure is acceptable

• MP starting at $5,000 (NJ $10,000 and NY $15,000. Program not available in the 5 Boroughs)

Eligible Operations Include:

• Small Operations with incidental snow removal

• 20% or less of total operations

• Schools

• Private streets/roads

• Convenience stores

• Small retail stores

• Strip malls under 25 Units

• Condos or townhomes HOAs

• Motels or hotels

• Airports, Streets, Roads, etc

School Districts, Prisons, Municipalities, Oh My!

– We have the markets!

Appetite

•Any size account

• Small to Large

• Easy to Complicated

• Non renewals from standard markets

• Loss History

• Di cult exposures that fall outside of normal prisons

• Up to 100,000 population

• High retention

• Niche Products to Round the Accounts

• Pollution

• Mono line Coverage that presents placement issues

• Flood

• Professional/E&O

• District Attorney

• Public Defender

• EMT’s

• 911 Call Center

• Firefighter

Bailey Brady bbrady@tuscano.com Ext. 183

Jamie Drummond jdrummond@tuscano.com Ext. 180

Jeanette Hrabic jhrabic@tuscano.com Ext. 596

Cindy Jones cjones@tuscano.com Ext. 186

Jamie Willcox jwillcox@tuscano.com

Chelsea Chiesa cchiesa@tuscano.com Ext. 551 Ext. 600

BROKER AGE TEAM

The Tuscano Brokerage Team is here to provide unique solutions for large hard to place risks. Our team carries more than 40 years insurance experience and has cultivated hundreds of carrier relationships. The Tuscano Brokerage Team works closely with agents and carriers to find insurance solutions for the most di cult risks. Allow our knowledge and carrier relationships help you provide solution for your clients.