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On Location GERMANY Incredible options in incredible cities
Regional ROUND UP The latest tourism updates spanning the MENA region
DOWN TO A FINE ART Mastering the art of hospitality, Dubai uses its imagination and creative flair to develop an incomparable portfolio of experiences to more than satisfy the senses
MAY 2017
ISSUE 306
WEDDINGS & HONEYMOONS Changing demands shape the industry
Spotlight THAILAND An unbeatable combination of adventure and culture
A d ver tor i a l
PAL UPGRADES MID-EAST SERVICE
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Explore the world and indulge in relaxing and comfortable journey
CONTENTS > YOUR GUIDE 05
NEWS & CALENDAR
14
INTERVIEW
16
DESTINATION DUBAI
STRONG-WILLED
INDUSTRY he busiest time of the year for the travel industry is here! Having spent a lot of time discussing the MENA region with industry stakeholders during the production phase of this extra-
20
SPOTLIGHT THAILAND
special issue, positivity and determination were communicated – two very welcome sentiments following an indisputably
22 24
ON LOCATION GERMANY
trying 2016. You’ll uncover more about this in our extremely popular Regional Round Up section,
& ANALYSIS WEDDINGS HONEYMOONS
which sheds light on the plethora of exciting updates and positive forecasts revealed to us exclusively by hoteliers, car rental companies,
30
A LETTER FROM... Wishing you all a fruitful exhibition experience!
agents and more.
REGIONAL ROUND UP
We need to keep the momentum of this tourism positivity going as we are all in this
46
together! The more we collaborate, share and
PEOPLE ON THE MOVE
form new links, the more likely it is that we’ll be blessed with the fruits of our labour. This is
50
4
why the exhibitions season is so great!
SOCIAL HUB
May 2017
ttgmena.com
Tatiana Tsierkezou
TTG MENA Editor
NEWS
Exhibition Calendar
FROM PARIS WITH LOVE
VIBRANT LUXURY IN GOA
ilton Worldwide has confirmed plans for its second Hilton Hotels & Resorts branded property in Paris,
MAY 15-17 Airport Show, Dubai, UAE ǧ www.theairportshow.com
which is slated to open in 2019.
MAY 16-18 IMEX Frankfurt, Frankfurt, Germany ǧ www.imex-frankfurt.com
property with Compagnie de Phalsbourg.
MAY 17-18 MEES 2017, Dubai, UAE www.me-eventshow.com
take charge of the interior design of the
JUNE 5-6 Leaders in Hospitality CEE & CIS Summit, Prague, Czech Republic ǧ www.hotelcee.com JUNE 13-14 Aviation Festival Africa, Johannesburg, South Africa ǧ www.terrapinn.com/exhibition/aviation-festival-africa/ JUNE 15 -18 ITE HONG KONG, Hong Kong www.itehk.com ǧ
TTG MENA will be available at these shows
The hospitality giant recently inked a management agreement for the new Sterling French visionary designer, Philippe Starck has been appointed to hotel, which will feature 118 keys, a fitness centre, an executive lounge, plus more. Senior vice president, development, Hilton Worldwide, Patrick Fitzgibbon
W Goa has opened its illustrious doors in
of function space and
Goa, India.
meeting rooms at the
The high-end property, situated between
end of 2017.
commented on the project: “Since marking
a lush jungle and Vagator Beach, houses
the return of our core brand to central
160 guest rooms, including villas, chalets, a
leader, W Hotels
Paris in 2015, expanding its presence in
Marvelous Suite and an Extreme WOW Villa.
Worldwide, Anthony
the city has been high on our agenda.
The hotel is a one-hour drive from
Global brand
Ingham spoke on the
“This hotel and our partnership with
Mumbai and a 90-minute drive from Goa
development: “As our
Compagnie de Phalsbourg is a statement
International Airport.
first location in India,
of this intent as we continue our focus on
Facilities at the band new W Goa include a
this highly anticipated
Spa by Clarins spanning 1,300m2, a FIT gym
debut from the W
and an outdoor WET pool deck, as well as
brand promises to be
seventh arrondissement, a popular district
a variety of F&B options. The hotel will also
unlike any other hotel
among Parisians.
soon be launching an estimated 4,645m2
in India.”
galvanising our growth in France." The new property will be located in the
May 2017
ttgmena.com
5
NEWS
ASTOUNDING EVOLUTION
RAS AL KHAIMAH PARTNERSHIP
SEASONAL LUXURY CRUISES Celebrity Cruises has made some exciting changes to its 2017 itinerary. The company has introduced a year-round sailing experience in the Caribbean this year, in addition to its already popular Mediterranean, Northern European and Alaskan itineraries. Four of the brand’s luxury ships will be sailing in Europe for
ith the
W
the look and feel of our
completion
Tiffin Lounge - an airy
of its four-
lounge one level above
Minor Hotels has inked a management agreement with
be sailing in Alaska and one of the Solstice class ships will
year, multimillion-dollar
the hotel lobby - and also
Crowngate International for the AVANI Al Marjan Island
sail in the Caribbean.
renovation project,
our event venues. With
Ras Al Khaimah Resort.
which transformed 542
our newly renovated
The property will comprise 225 rooms made up of King,
rooms and suites, the
top suites and Grand
Twin and Disabled Access guest rooms, AVANI Suites and
Oman, while also making
Grand Club Lounge,
Club Lounge, we are
an AVANI Living Space and Pantry. It will be located on
longer sailing trips to ports
the Grand Café and the
confident that our hotel
View Island - one of the four man-made Al Marjan islands.
in India.
Grand Ballroom, Grand
is once again the venue
Facilities offered at the hotel will include all-day dining
Hyatt Hong Kong is
for luxury travel and
and poolside outlets, meeting and event facilities, a
sailing starting on December
anticipating further
extravagant celebratory
children’s club, a spa, a pool and beachfront access.
19 from Abu Dhabi to India via
enhancements this year.
events,” said Lo.
Sharing all with TTG
Grand Hyatt Hong
was director of sales and
the summer of 2017, with departures from Barcelona, Rome, Venice, Amsterdam and Southampton. Three other ships will
As for the 2017/2018 winter season, the company’s
“We see a lot of potential in the emirate, both for our
Celebrity Constellation will be sailing within the UAE and
“We will have a signature
Oman. On New Year's eve the
upscale AVANI brand and in the luxury segment, where
ship will dock in Dubai before
Kong has also recently
we already have an Anantara resort under development,”
returning to Abu Dhabi,” CEO,
marketing, Grand Hyatt
debuted its company-
stated vice president development, Minor Hotels Europe,
Travel Matrix - Middle East
Hong Kong, Cecilia Lo:
wide loyalty programme:
Middle East and Africa, Ramzy Fenianos.
Representative for Celebrity
“This year, we will update
World of Hyatt.
Cruises, Lakshmi Durai said.
May 2017
ttgmena.com
7
NEWS
INNOVATIVE BUSINESS
SCALING DOWN DISTANCES
A DEFINING YEAR Hotels & Resorts. We are currently gearing up to open our very first property in the KSA – Aiana Makkah.” Home to 594 rooms, Aiana Makkah stands in the Aziziyah neighbourhood and is
CEO, Sabre Travel Network Middle East, Daniel
in close proximity to
Naoumovitch speaks to TTG about the company’s very latest news
Jamarat Bridge, The Holy Oman Air recently
to supporting the
Mosque and the Hill of
adopted direct daily flights
economic development of
Arafat.
We continuously invest in the latest technologies and
between Salalah and
the Dhofar region, which
solutions to empower all industry players. Last year, we
Calicut in Kerala, India.
is a key market for us. We
launched the next-generation travel agency platform,
The three-and-a-half-
are extremely happy to
A
iana Hotels &
& Residences is also
Resorts is gearing
expected to open in Q4,”
up for two highly
Nair added. “In addition,
the new Sabre Red Workspace. The system, which will be
hour flight is operated by
announce this new direct
launched globally to all Sabre’s customers this year, brings
a Boeing 737-800 and
service between Salalah
new functionalities, data insights and merchandising capa-
leaves Salalah at 01:10,
and Calicut,” enthused
bilities that will change the way travel is made today and will
arriving in Calicut at 06:20.
CEO, Oman Air, Paul
bring great value to travel agencies and travellers.
The return flight departs
Gregorowitsch. “We are
this was joint managing
to ensure the success of
Calicut at 07:00, arriving in
sure that this route will
director and CEO, Aiana
our other management
ence Platform, a mobile platform that brings together the
Salalah at 09:15, local time.
be received well by the
Hotels & Resorts, Amruda
agreements in the Indian
critical aspects of travel management into a single mobile
“Oman Air is committed
discerning guests.”
Nair: “This year is going to
Sub-Continent," she
be a defining year for Aiana
concluded.
In addition, we have launched the Sabre Traveler Experi-
app that will manage the entire trip for business travellers.
8
“Our flagship property, Aiana Doha Suites
May 2017
ttgmena.com
anticipated openings. Speaking to TTG about
our continuous efforts are also being focused
ibar
NEWS
TACTICAL TOURISM DEVELOPMENT
agreb, a destination
Z
for arrivals and the other two for
that is growing in
departures.”
hotspot, recently upgraded its
accommodate five million travellers
aviation infrastructure to cater
and features 30 check-in counters
for a heightened frequency of
with three lanes for baggage and
visitors.
eight passenger boarding bridges
popularity as a tourism
Speaking to TTG exclusively was CEO, Zagreb Tourist Board
WHAT’S TRENDING?
Chief operating officer, HMH – Hospitality Management Holding, Ferghal Purcell reflects on the trends currently shaping the industry
In keeping with the trend
experience. As young
of having a holiday closer
affluent travellers are
to home, ‘staycations’
migrating to new chan-
were up by almost five
nels for travel planning,
per cent in 2016 as com-
hoteliers too are making
pared to the previous
an effort to step up their
year, and they continue
game by being visible
to be popular.
on multiple channels,
Being one of the young-
including meta-search
est regions of the world
for improved online
with over 50 per cent
bookings. At HMH we are
of the population aged
fully geared in terms of
between 18-34, travel in
technology with a mobile
the UAE and other Middle
optimised website and
East countries is largely
dynamic marketing and
influenced by the digital
pricing strategies.
12
May 2017
ttgmena.com
The new airport is equipped to
for direct entry and exit to aircraft. Attending ATM to entice the GCC
(ZTB), Martina Bienenfeld:
markets with its partner, Croatian
“Zagreb got a brand new,
National Tourist Board, ZTB aims to
state-of-the-art airport in
promote the Croatian capital as a
March 2017. The new terminal
desirable city break destination and
spans 65,000m2 on four levels,
the centre of medical excellence
with the first two levels used
in Croatia.
INTERVIEW TTG: What’s new in the world of Muriya Tourism Development? This year, Muriya is celebrating five years of hotel contributions, during which we developed close to 900 four- and five-star hotel rooms, and leveraged our international touristic network to introduce six direct weekly flights from leading European destinations. From the outset, we have invested $620 million and have continued to work hand-in-hand with the Government of Oman to spearhead the growth of the Sultanate’s high-end tourism, real estate and leisure sectors. We are continually striving to provide a wider base of travellers with the opportunity to enjoy Salalah as a year-round destination. We are extremely satisfied that this expansion in tourist arrivals is benefiting not only our owned hotels but all other hotels in the Governorate of Dhofar. The strong, uninterrupted growth in tourism which Salalah has enjoyed year-onyear is a clear indicator that our efforts are bearing fruit, spurring job creation, creating opportunities for SMEs and empowering local communities with the economic benefits the sector has delivered.
TTG: Muriya is well known for its eco-sensitivity and dedication to sustainability. What are some of the measures taken to ensure its developments comply with the eco-friendly ethos of the country? Since inception, we have looked to build a sustainable tourism industry that nurtures the local environment and preserves its natural wonders. We believe that nature and local eco-systems are a part of what makes Oman such a special destination and understand the need to develop in a manner that is responsible and maintains the environment so that it can be enjoyed for years to come. To this end, we have continuously invested in eco-friendly designs that put our natural surroundings first. We also developed 15 beachfront eco-lodge huts built entirely from natural materials in Hawana Salalah. These lodges will test the water and if they prove popular with visitors, we will expand them.
TTG: What’s in the pipeline for Muriya? Our focus is entirely on investing in the Sultanate and supporting its growth into a major hub for tourism in the MENA region. That has been our target from the outset and through the more than $620 million we have invested, we are continually striving to work alongside Oman’s Government. We are moving ahead with plans to develop Muriya’s third project, City Walk Muscat, located in the heart of the capital. This will be a vibrant central beachfront commercial complex with an upscale five-star hotel, exclusive retail area, restaurants, cafés and a dedicated cinema complex.
DEDICATED TO THE SULTANATE
Additionally, we are preparing to inaugurate a nine-hole golf course designed by world-renowned experts, Harradine Golf. The course is the only one in Muscat which enjoys both mountain and sea views, and will provide visitors with a unique, blended environment that brings to life a one-of-a-kind experience unlike any other in the Sultanate. We will also begin constructing Salalah’s first waterpark, which will open in 2018.
TTG: And finally, how do you predict Oman’s tourism industry will develop over the next decade? Oman, as the fastest growing tourist destination in the region, has a wealth of opportunities with its rich biodiversity, wide range of attractions, 3,000
Muriya Tourism Development is forever working to enhance the Sultanate of Oman’s already eclectic tourism industry with game-changing developments. The group’s CEO, Ahmed Dabbous, exclusively speaks to Tatiana Tsierkezou about this
kilometres of pristine beaches and a culture of hospitality that has been refined over centuries. No country in the MENA region offers such a complete package of attractions and cultural diversity, and soon, with the completion of new infrastructural projects, the destination will attract even more people from around the world. Oman’s government has been following a strategic diversification plan, something that Muriya has been committed to since our establishment. Following this vision of economic development and diversification, Oman's infrastructure, innovation and investment in tourism has and will continue to reach new heights, and the government’s role is a fundamental pillar of the private sector’s success in catering to the burgeoning tourism industry.
14
DESTINATION DUBAI
DOWN TO A FINE ART
A master in the art of tourism, Dubai's stakeholders are actively working to ensure that each and every visitor is comfortably accommodated and catered for. Lucie Robson writes
Moving on, cluster general manager, Radisson Blu Hotels, Dubai Waterfront & Dubai Canal Views, David Allan has also detected an interests if Dubai wasn’t already one of the most vibrant spots on the
ing trend in millennial choices.
IN THE RUN UP
“The original assumption on millennials was
planet; in three short years, it will host Expo 2020, an exciting
The opening of a number of attractions, such as Dubai Parks and
savvy hotels, but what we've seen certainly
international trade fair endorsed by the Bu-
Resorts and IMG Worlds of Adventure, have further consolidated
contradicts that particular assertion. The three-
reau of International Expositions.
the destination as an ideal spot for families plus a good stopover
star hotel room capacity has picked up by 24 per
city for long-haul trips.
cent in 2016, which strongly ratifies this demand.
The theme of this major global event is ‘Connecting Minds, Creating the Future’,
Last year, Dubai reached the landmark figure of 100,000 rooms
and the city’s tourism stakeholders are
across all star ratings and, with such a significant increase in visitor
gearing up for an expected influx of 20 mil-
numbers expected in the run up to and including Expo 2020, it is
Under its ‘Yes, I Can!’ motto, The Radisson Blu
lion visitors the year the Expo is scheduled
not surprising that hotel chains are preparing with developments
strives to provide the highest level of service for
to take place.
that will bring forth an increase in room numbers. Ears are finely
guests with ‘some personality thrown in for good
tuned into visitor expectations.
measure’, Allan explained.
Dubai Corporation of Tourism & Com-
However, the demand for five-star accommodation also continues to grow apace.”
merce Marketing (DTCM) figures are prom-
“It is true that a large part of Dubai's success has been a result
“Of course, working effectively with different
ising. Annual visitor numbers showed that in
of innovation, not just technological or industrial, but also through
cultures is a necessity and this is something that
2016, Dubai attracted 14.9 million overnight
innovative marketing and public relations,” corporate vice president
we really focus on.”
visitors, recording a five per cent year-on-
strategy and development, Roda Hotels, Louay Sarrage told TTG.
year rise. Already among the world's top
“The true winners will be those players that foster innovation and
five most visited cities in 2016, according to
set their objective to be the trendsetter, not the trend follower.”
several travel indices, the 2020 target looks well within reach of securing Dubai’s attractive position for business and leisure travel.
CHANGING HABITS
Roda Hotels is currently undertaking a development pipeline that includes more than 4,500 keys spanning nine different hotels. “We see a stronger demand today for serviced apartments and boutique villas, as they fulfill the needs of the GCC families travel-
Perhaps one of the most significant trends travellers are showing across the board is a noticeable shift in spending habits.
The Expo 2020 team anticipates that
ling with their small or teenage children. This demographic segment
70 per cent of all visitors will come from
happens to make up a large portion of the GCC market, which is still
Per Aquum, Camelia Binbrek has noticed that
outside the UAE, representing the largest
the largest source market for leisure tourism in Dubai.”
guests are becoming increasingly discerning.
proportion of international visitors in the event’s history.
16
that they would broadly go for designer, tech-
Sarrage also noted that keeping an eye on Millennial preferences is key to securing the loyalty of this growing market. May 2017
ttgmena.com
Director of sales and marketing, Desert Palm
“Guests are more conscious of authenticity when it comes to their spending habits, whether
DESTINATION DUBAI
We have seen Chinese visitors grow thanks to visas on arrival for Chinese nationals, as well as an increase of Russian travellers as the economy recovers and the rouble bounces back.
“We are focused on our business and leisure traveller segments, but we are pushing to increase our share in meetings and events,” general manager, Millennium Airport Hotel Dubai, Simon Moore told TTG. “This year has been a good start for us and our target is to stay focused and increase
this is related to the food they select, the spa treatments they
from Russia, the CIS and Eastern Europe with
our market share in our highly competitive
choose or ultimately the products they use,” she told TTG.
long-stays and high-spending power have been
location, near Dubai International Airport.”
Also remarking on the subject was director of sales and market-
among the top source markets for hotels in
As Russian and Chinese arrivals rise, an-
ing, Taj Dubai, Sahiti Gaddam: “Irrespective of nationality or market,
Dubai. As ever, we continue to see high num-
other key market that Dubai continues to
guests have become more value conscious. There is a shifting focus
bers of guests from the GCC, particularly Saudi
target is West Africa. In light of this, DTCM
towards what guests receive in terms of product and service within
Arabia, as well as India and Europe.”
recently organised a dedicated road show in
each price point.
A rise in budget-conscious travellers is also
key cities spanning Nigeria and Ghana. “As part of our diversification strategy,
“Guests are still buying luxury products and services, however,
being noted, added Alzaabi, with corporate
the buying process is more deliberate and options are carefully con-
travellers increasingly seeking midrange ac-
the African market continues to be a key
sidered,” she explained
commodation.
source market for Dubai and we aim to
But it isn’t just Expo 2020 that is driving tourist activity, a diver-
“We have plans to expand our midscale
further tap into its immense potential in the
sity of visitors and a building boom in The City of Gold. Visa relaxa-
brands across the region to address this
coming months,” said CEO, DTCM,
tion has instigated the arrival of tourists from developing markets.
trend,” he said.
Issam Kazim. “The road show allowed us to engage with
DTCM recently reported that China and Russia drove first quarter figures. January alone witnessed a 60 per cent year-on-year growth in overnight tourists from China and an even more signifi-
MICE MASTERY
Founder, president and CEO, Millennium & Copthorne, Middle East
a greater understanding of Dubai’s holistic destination offerings, with a focus on afford-
cant percentage increase from Russian visitors - an 84 per cent rise on the year.
key industry partners and provide them with
Already the regional leader in MICE, Dubai is
able luxury and family attractions.”
aiming to be amongst the top 10 global desti-
& Africa, Ali Hamad Lakhraim Alzaabi told TTG that this growth has
nations for this sector. Hoteliers are aligning
On the tourism sector front, it looks like
been echoed in the company’s guest profile.
their developments with this and are introduc-
it’s business as usual in Dubai - a desti-
ing conveniently located facilities that are
nation rich in vision and overflowing with
Chinese nationals, as well as an increase of Russian travellers as the
equipped with the most cutting edge equip-
impeccable strategies, innovation and
economy recovers and the rouble bounces back,” he said. “Guests
ment and technologies.
self-confidence.
“We have seen Chinese visitors grow thanks to visas on arrival for
May 2017
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17
DESTINATION DUBAI
PREMIUM JBR PROPERTY Rixos Hotels is opening
NEW HOTEL AT IBN WIFI ROLLED OUT BATTUTA MALL AT TOURIST SITES
Zayed Road.
As part of its mission to provide facilities that support
the luxurious 443-key Rixos
Rixos Premium Dubai
Premium Dubai in the heart
features a private beach,
City concept, Dubai Culture has introduced WiFi at all of its
of popular urban destination,
a spa and a gym, as
culture and heritage sites.
Jumeirah Beach Residence
well as six international
this month.
restaurants and bars.
about the WiFi presence and how to connect while visiting
creativity, innovation, cultural exchange and the Smart
Through dedicated signage, visitors are being informed
The high-end property
sites under Dubai Culture’s umbrella. Connection also
overlooks the The Dubai Eye
also offers a choice of 10
facilitates interaction with the authority’s events and
and is within close proximity
spacious meeting venues
initiatives, promoted via its digital platforms.
to popular destinations such
and a Diamond Ballroom,
as The Walk, Dubai Marina
which can comfortably
ubai developer,
Nakheel’s impressive
Mall, Mall of the Emirates and
cater for up to 1,000
Nakheel, has
hospitality expansion
the city’s highway, Sheikh
guests.
awarded a
plan, which will see the
The 35-storey beach hotel
“With an influx of
construction contract
developer bring 16 new
attractions and multi-
worth $50.2 million to
hotels and serviced
national corporations
Parkway International
apartment complexes
opening in the region,
Contracting for a second
comprising 5,300 rooms
Rixos Premium Dubai’s
hotel at Ibn Battuta Mall.
to Dubai.
sought-after location and
Our goal is to enhance the visitor experience by keeping people connected, giving them easy access.
In an ideal location,
The new 375-key
unparalleled amenities will
hotel will be operated by
the new hotel will stand
position the property as
Thailand’s Minor Hotel
in close proximity to the
a prominent landmark of
Group under its AVANI
Dubai Metro. Facilities
keeping people connected, giving them easy access to
Dubai,” said founder and
brand and will be called
will include an all-day
online information and encouraging them to share content
chairman, Rixos Hotels,
AVANI Ibn Battuta Mall.
restaurant, a pool, a gym
via the authority’s digital platforms,” said director of IT
and a parking area.
department, Dubai Culture, Mohamad Yousif Al Hammadi.
Fettah Tamince.
It will form part of
“Our goal is to enhance the visitor experience by
HIGH-END DEBUT NEW LANDMARK The highly regarded
of the premier destination
MGM and Bellagio brands
resort, which will be
are set to make a grand
located in the Jumeirah
debut in the Middle East,
Beach area.
with a 26-acre beachfront
"We are excited
AGREEMENT SIGNED Leading hotel management
quarter of 2020, Sabah Rotana will
estate and property development,
company, Rotana, is collaborating
rise to 54-storeys, comprise 534
on this new venture,” said chairman,
development featuring
and honoured by the
with RSG International for a
rooms and feature restaurants, bars
Rotana, Nasser Al Nowais. “Sabah
an MGM Hotel, MGM
opportunity to introduce
new five-star hotel and serviced
and three night clubs, one of which
Rotana has been designed keeping
Residences and a Bellagio
our incredible brands
apartment project, to be located in
will be located on the rooftop.
in mind the comfort and flexibility
Hotel planned for Dubai.
in one of the world's
Sufouh Gardens on Sheikh Zayed
fastest growing tourist
Road.
Dubai-based wasl Hospitality and Leisure, a
destinations. This marks
subsidiary of wasl Asset
the first time we will
Management Group, has
offer multiple MGM
selected MGM Hospitality,
luxury brands at a prime
a subsidiary of MGM
beachfront location," said
Resorts International, as
president, MGM Resorts,
the advisor and operator
Bill Hornbuckle.
Scheduled to open in the second
“We are very pleased to partner
demands, and will offer guests an
over 25 years of experience in real
enriching experience.”
GREAT BRITISH BRANDS AT DUKES DUBAI DUKES Dubai, the first international venture for the
This marks the first time we will offer multiple MGM luxury brands at a prime beachfront location.
multi-award winning DUKES London, presents its guests with a range of quintessential British brands to further substantiate its British offering. Home to 279 rooms and 227 hotel-managed
Our choice of partners reflects the need for us to select the finest British ingredients and style.
apartments, DUKES Dubai has signed partnership agreements with Royal Warrant holder Floris, Liberty
authenticate the DUKES Dubai experience,” said CEO, Seven Tides
Fabrics, Paxton & Whitfield cheese, and hair and
International, Abdulla Bin Sulayem.
beauty salon, Toni&Guy. China byWilliam Edwards
“Whether guests are British, Anglophile or just curious, they will
and interiors by Andrew Martin are additional top
be immersed in British culture from the moment they arrive with
British names under the partnership.
service, food and beverage, soft furnishings, in room amenities and
“There are dozens of brands that channel British spirit and our choice of partners reflects the need for us to select the finest British ingredients and style to
18
that today’s modern traveller
with RSG International, which brings
May 2017
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even our hair salon by Toni&Guy,” added bin Sulayem. The upscale property also recently inaugurated its signature outlet, Great British Restaurant.
SPOTLIGHT THAILAND
ENCHANTING COUNTRY Striving to offer only the most magical and memorable experiences, Thailand’s industry players are ever-working to enhance the country’s already flawless tourism portfolio. Natalie Hami reports EXPANSION ON THE CARDS
GROWING LINKS
delicious food to tantalise the taste buds of
As Thailand’s profile and reputation as an ideal destination
Focusing on extending its outreach into newer
even the fussiest eater, Thailand has every-
for an array of travellers takes hold, major hotel groups have
markets, Thailand has recently taken an interest
begun expanding even further into this tropical haven. One
in the lucrative Middle Eastern market. In recent
such group is The Ascott Limited (Ascott). According to coun-
years, the destination has been successfully
Authority of Thailand (TAT), in 2016 Thailand received
try general manager – Thailand, Ascott International Man-
cultivating this relationship; so much so that
$46.9 billion in tourism revenue from international mar-
agement (Thailand), Jean Keijdener, ‘Ascott has aggressive
TAT signed an MoU with Etihad Airways to offer
kets, marking a 13 per cent rise on 2015, while visitor arriv-
growth targets in Thailand’.
more options for prime markets such as Europe
bound with crystal clear waters, countless historic and religious sites, and most importantly,
thing to offer those wishing to visit its eclectic shores. According to tourism figures provided by the Tourism
als totalled 32.59 million, an increase of nine per cent on 2015. Governor, TAT, Yuthasak Supasorn told TTG: “In 2017,
board, we continue to explore opportunities in many potential
and the Middle East. “We are planning to grow our network within
regions and key cities of Thailand. In the next few years, we
the Middle East region and give people options
we are expecting to earn revenue of $51.5 billion from in-
plan to expand our portfolio to around four to five proper-
for flight connectivity,” Supasorn of TAT said.
ternational markets.”
ties in Thailand’s major cities as well as tourist destinations
Supasorn informed that in order to reach these targets, TAT will continue to position Thailand as a ‘preferred destination’ by communicating unique experiences
through our long-term management contracts as well as franchise partners.”
At the end of 2016, Qatar Airways also introduced the first ever Doha-Krabi flight. A result of such developments, Amatara
Best Western International will also be boosting its pres-
Wellness Resort witnessed an increase in its
within Thailand under ‘Discover Amazing Stories in
ence in Thailand, with much of the expansion driven by Best
Middle Eastern clientele. The property’s direc-
Amazing Thailand’.
Western’s newest brand concepts, Vib and Glo, designed for
tor of sales and marketing, Athipat Jitchaiwat
the new generation of tech-savvy travellers, and BW Premier
informed TTG that the property additionally wel-
the LINK project in which ‘L’ stands for Local Experiences;
Collection, a premium selection of independent upscale hotels,
comed a significant rise in the wellness segment
‘I’ for Innovation; ‘N’ for Networking; and ‘K’ for Keeping
according to managing director, international operations Asia,
from European and Australian markets.
character. This is to promote local tourism in various com-
Olivier Berrivin.
“An initiative under the unique experiences umbrella is
munities in Thailand.”
“Q1 of this year saw 15 per cent growth from
“Best Western provides a portfolio of affordable hotels
Europe compared to 2016 and over 100 per cent
which fit very well with the majority of tourists that visited
growth from the Middle East market in the same
community in its ability to attract travellers. This includes
Thailand last year, and we were able to maintain a good mar-
period. To maintain the momentum this year,
the Ban Na Ton Chan Community in Sukhothai province,
ket share.”
we plan on attending various key tradeshows
The project is expected to boost the strength of each
Kram Sakon in Sakon Nakhon province, Ban Nam Chiao
He added: “We have just signed our first ever SureStay
all around the world such as ATM Dubai, ILTM
Ecotourism Community in Trat province and Ko Klang
hotel in Asia, located in Bangkok, and we expect that the
Community in Krabi province.
three SureStay brands - SureStay Hotel, SureStay Plus Hotel
Meanwhile, ultra luxury property, Sheraton
and SureStay Signature Collection - will be among the fastest
Grande Sukhumvit, A Luxury Collection Hotel,
growing hotel brands in the world in the coming years.”
Bangkok will be targeting Iran and Saudi Arabia,
Proving a strong contender in its ability to cater to a variety of markets and segments, Supasorn explained that TAT plans to continue to promote local experiences, with
Hyatt Hotels and Resorts will also be boosting its presence
Shanghai and ILTM Cannes,” Jitchaiwat said.
as well as the Middle East in general.
a view to bolstering Thailand’s appeal in five particular
in Bangkok this May, with the opening of Park Hyatt Bangkok.
niches: sports and extreme adventure tourism, medical
The property’s general manager, Michael Golden said: “With
highlighted to TTG that once the travel ban on
and wellness, wedding and romance, marine tourism and
the coming of the first ever Park Hyatt brand in Thailand, not
Saudi Arabia is lifted, he expects to welcome
ASEAN connect.
only are we bringing new and rare experiences to our guests,
significant numbers of travellers from
we are adding to the eclectic array of Thai hospitality cur-
this market.
Meanwhile in Phuket, the recently launched Phuket Hotels Association has unveiled ‘Brand Phuket’ to drive the profile of the destination around the world. The brand will
20
“After expansion of our operations to the Eastern Sea-
The hotel’s manager, Rubel Miah
rently in the Kingdom.” A short drive from the city’s two international airports, Park
Offering an unbeatable combination of adven-
focus on positive stories, natural beauty and the people of
Hyatt Bangkok will feature 222 guest rooms including 32 pre-
ture, culture and relaxation, Thailand contin-
Phuket.
mier suites.
ues to tick all the right boxes.
May 2017
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SPOTLIGHT THAILAND
THE PERFECT ESCAPE Best Western Hotels & Resorts has revealed plans
Eastern Seaboard. Located just 100m
to launch its new upscale
from the beach and a
hotel concept, BW Premier
few minutes from the
Collection, in Thailand.
attractions of downtown
Introducing this hotel
Pattaya, BluPhere
NEWS IN BRIEF is working to uplift the façade of the Royal Cliff Beach Hotel, beautify its
concept in Asia for the first
Pattaya is a brand new
time, the hotel group has
property providing 195
landscapes, re-design public areas such
EXCITING BANGKOK DEBUT
signed an agreement with
apartment-style units.
as the lobby, as well as give the breakfast area a
Thai real estate company,
The hotel will retain its
makeover.
Habitat Group, for BluPhere
existing branding and
Pattaya – a new-build,
will be managed by Best
is currently opening new hotels in Bangkok and Phuket. According
ountry Group Development will be introducing Capella
eight-storey project in Na
Western as part of the
Hotels & Resorts to the Thai capital, with a luxury
Jomtien, a beach front
BW Premier Collection -
to the group’s managing director, Anchalika
property scheduled to launch in the summer of 2018.
setting on Thailand’s
its upscale ‘soft brand’.
Kijkanakorn, another two hotels are planned for
Capella Bangkok will form an integral part of the luxury
Thailand.
residential and hotel development known as The Chao Phraya
is continuing to expand in 2017 by
Estate, which occupies a 14.2 acre site on the east bank of the city's River of Kings. The Chao Phraya Estate is Country Group
introducing high-end luxury golf tours to all
Development's largest project to date, valued at $918 million.
destinations in Thailand. The company has
The city's first Capella hotel will comprise of 101 guest suites
teamed up with upscale golf courses and resorts
and river villas with views of the Chao Phraya waterway. The
to form the destination marketing organisation:
luxury property will also feature a bar, two gourmet restaurants,
Golf in a Kingdom.
along with a riverfront ballroom complete with specialty function rooms.
May 2017
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21
ON LOCATION GERMANY Stadium. The city offers fantastic museum scenery, such as the Brandhorst Museum and the Pinakothek der Moderne.” This year, the city is witnessing impressive projects such as the launch of the Jochen Schweizer Arena - an adventure park offering incredulous activities such as body flying, surfing, nature trails and more. Another stellar attraction set to inaugurate in the fall of 2017 is the APASSIONATA Show Palace, an unprecedented horse show, featuring energetic dance and acrobatic performances. The event will showcase
MONUMENTAL UNITY
the world’s most beautiful horses and international traditions of equestrian art.
EUROPEAN ROLE MODEL And one cannot miss out on the nation’s wondrous capital that is Berlin. This city’s tourism industry has witnessed a healthy rise over the past year, with overnight stays increasing by 2.7 per cent to more
A destination with centuries of fascinating history to be uncovered and a profoundly rich culture to be absorbed, Germany remains a prodigious travel hotspot in Europe. Aleksandra Wood explores
than 31 million, and international visitors exceeding five million. “Berlin has become one of the top tourist destinations and is considered a role model around the world,” said Senator, Economics, Energy and Public Enterprises, Berlin, Ramona Pop. "Our success in the tourism industry
CITY ON THE RHINE
is thanks to our creativity, welcoming culture and the hard work of the hotels
One of the country’s most diverse cities, Düsseldorf, plays host to exciting events each year, including carnival season, which entails an
Dubbed the ‘365/24’ city by visitBerlin,
xpertly combining metropolitan elements
enormous fun fair at the river Rhine; the Grand Depart of the Tour De
a dazzling selection of events, exhibitions
with untainted nature, and archaic sites with
France 2017; Japan Day; the annual Vogue Fashion Night and many
and entertainment awaits travellers at
world-class business hubs, this omnipotent
more.
this city that knows no limits.
country never ceases to meet even the highest of expectations.
General manager, Breidenbacher Hof, A Capella Hotel, Cyrus
The recent ITB Berlin, the opening of
Heydarian spoke to TTG about the city: “Düsseldorf offers everything
the Barberini Museum and the upcoming
a metropolis has to offer but at the same time, Düsseldorf is a walking
Berlin Fashion Week are some of the
TTG was managing director, Germany, Austria,
city, where everything is reachable within a 10-minute walking radius
most prominent event highlights of this
Switzerland, Poland and the Czech Republic, Avis
of the hotel.
year, as well as the recent opening of the
Highlighting Germany's charm exclusively to
Budget, Martin Gruber: “Germany has a number of
“Visitors praise the city for its cleanliness and high-level of
Barenboim-Said Akademie - the brand-
great tourist attractions on offer, from lively cities
safety. Mercer Consulting ranked Düsseldorf as the sixth best city
new concert hall training young musicians
like Berlin, Hamburg or Munich, to beautiful natural
internationally for Quality of Lifestyle and Living, while National
from the Middle East.
surroundings.
Geographic Traveller placed Düsseldorf among the best short-range
“In the north, the landscape is characteristically flat, leading to the beaches of the Baltic and North
In order to ensure unfaltering
weekend break destinations on ‘The Cool List 2017’,” he added.
growth, the city strives to entice key
2016 proved to be a fruitful year for the city, with world-class
international markets and expand its
Sea. In the south, visitors can explore the rough
trade shows creating high demand for the location and a noticeable
outreach across the globe, as clarified
beauty of the Alps, navigating through the many
increase in international direct flights to and from the city,
by CEO, visitBerlin, Burkhard Kieker:
trails, rivers and lakes.”
A result of the ever-rising frequency of visitors brought forth by
“Berlin has asserted itself in a difficult
such developments, Düsseldorf’s Breidenbacher Hof, A Capella Hotel
international environment as one of the
variety of picture-perfect castles and stunning
has revamped its offering with a head-to-toe makeover of all its
top three European destinations. To
architecture from previous centuries, while
rooms and suites, and impressive upgrades to the Capella Bar, the
continue our success, we must improve
millennials and those yearning for adventure are
Living Room and the lobby lounge.
the connections for intercontinental
The fascinating country is also home to a wide
visitors. After years of growth, it is time
also enticed by new and modern highlights. Delving deeper into the core of the nation’s
BAVARIAN LEGACY
for all parties to work together to create a tourism infrastructure for the future.”
everlasting appeal, Germany’s cosmopolitan cities
22
and other partners in the tourism sector.”
represent the pieces to the exquisite puzzle that
Munich, the Bavarian capital of 800 years and the home to the famed
make the country the touristic powerhouse that it is
festival Oktoberfest, emanates both modern and unrefined allure, as
As Germany’s dynamic cities work in
today. TTG seeks to uncover some of the cities’ most
highlighted by general manager, Hotel Vier Jahreszeiten Kempinski
unison to present an ingenious offering
profound attributes and developments.
München, Axel Ludwig. “Munich offers a large variety of interesting
to travellers worldwide, it comes as no
attractions and sights. Some of the key highlights are certainly the
surprise that the almighty destination
famous square Viktualienmarkt, the BMW Museum and the Olympic
is ever-blossoming.
May 2017
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ON LOCATION GERMANY
SIGNIFICANT EXPANSION InterContinental Hotels Group (IHG) has signed for eight new Holiday Inn-branded properties in Germany. Vice president, development, Germany, IHG, Martin Bowen stated: “Several of these new hotels are all with long-standing MDA partners who have established relationships with IHG and understand the returns both Holiday Inn and Holiday Inn Express deliver.”
A BOOMING PORTFOLIO ith its Germany portfolio ever-growing, Hilton
W
Munich Airport has once
Worldwide is gearing up to launch six hotels
again been crowned
recently revisited the
in the country this year, following strategic
Europe’s first and only
Munich-based facility in
partnerships with Primestar Hospitality, Foremost
five-star airport, following a
order to evaluate and
Hospitality and tristar.
recent audit carried out by
investigate the quality
the London-based Skytrax
of services as well as
Institute.
passenger experience, and
The hotel giant is currently working on developing its Hilton Garden Inn and Hampton by Hilton brands, with
IHG has already established a firm position as a leading hospitality firm in Germany, which was recognised as one of the top 10 regions for inbound travel in 2016.
IHG has already established a firm position in Germany..
STELLAR TRANSPORT HUB
five cities set to welcome their first ever Hilton hotels in the near future. Senior vice president, development, Hilton Worldwide,
The Bavarian hub first
Skytrax Institute experts
awarded Munich Airport the
received its five-star title in
five-star seal of approval
May 2015. Prior to this, the
once again.
Patrick Fitzgibbon spoke of the venture: "Hilton's
only airports to scoop the
Auditors’ conclusions
pipeline in Germany is active, with the majority of our
highest rating of five stars
revealed that the airport
17 pipeline hotels under construction. This year, we're
included transport hubs
not only maintained its
preparing to open new focused service hotels in six
in Singapore, Seoul, Hong
outstanding quality, but also
major cities - Freiburg, Hamburg, Berlin, Frankfurt,
Kong and Tokyo.
significantly improved it.
Aachen and Dortmund. Over the next two to three years we will quadruple the number of trading Hampton by Hilton properties in Germany.”
The list of properties includes Holiday Inn Munich – North; Holiday Inn Express Munich – North; Holiday Inn Express Berlin - City Kurfuerstendamm; Holiday Inn Express Leipzig - City Hauptbahnhof; Holiday Inn Express Fürth; Holiday Inn Express Saarbrücken; Holiday Inn Express Erlangen; and finally, Holiday Inn Express Merzig.
SUSTAINABLE LUXURY
FRANKFURT-ASTANA CODESHARE
The Ritz-Carlton, Berlin has been
protection officer, certifies compli-
recognised for its environmentally
ance with the strict sustainability
friendly services and sustainability by
regulations at The Ritz-Carlton
the Europe-based Eco-Management and
Berlin, while simultaneously seeking
Audit Scheme (EMAS), for the sixth con-
further optimisation potential.
secutive year. EMAS, which dates back to 1993, was developed by the European Community
Energy’, working to constantly re-
as an instrument for companies aim-
duce its light energy consumption
ing to improve their sustainability. The
by using an environmentally friendly
system offers a fixed framework, where
light system, as well as using 100 per
compliance with environmental protec-
cent eco-electricity for the past six
tion aspects can be integrated into daily
years.
operations, helping to improve busi-
Lufthansa has bolstered its codeshare agreement with Air Astana, granting customers of both airlines increased connectivity between Germany and
Some of the property’s many initiatives include the change to ‘Green
The hotel also maintains a modern
ness-related environmental protection.
recycling system, recycling its paper
An internally established REACT team,
waste in order to produce school ex-
headed by a qualified environmental
ercise books for children in need.
This is a winning step for both airlines.
Kazakhstan. Travellers now have the op-
to Frankfurt can now enjoy a greater choice of
tion to choose from a combined
flights to best suit their schedules and the conveni-
total of 14 flights per week, as
ence of simply using the ticket of either of the two
opposed to the seven weekly
airlines. This is a winning step for both airlines and
flights, between the two desti-
their passengers flying between Kazakhstan and
nations.
Germany.”
President and CEO, Air
Further improving convenience for passengers,
Astana, Peter Foster spoke of
Air Astana will relocate to Terminal 1 at Frankfurt
the development: “Passengers
Airport to be within easy access of Lufthansa and
flying from Almaty and Astana
partner airline flights. May 2017
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23
ANALYSIS WEDDINGS & HONEYMOONS
LOVE IS IN THE AIR
the location as it does other aspects, such as unique menus created by top chefs or beautiful venues to host their guests.” According to Casson, destination weddings continue to be on the rise among guests from the Middle East, with Four Seasons properties in Bora Bora, the Maldives and Malaysia traditionally proving popular for this segment.” The upcoming Four Seasons Resort Seychelles at Desroches Island is also set to be a popular wedding or honeymoon destination, with suites featuring private plunge pools, tropical gardens and luxurious outdoor living spaces. “Globally, we’re also seeing a shift towards a more dynamic wedding and honeymoon experience that may include multiple destinations, demand for wellness activities, excursions, road trips and other activities inspired by the location,” said Casson. “We have been catering to these trends through our collection of ‘Extraordinary Experiences’ designed to deliver one-of-a-kind opportunities.”
Out with the old and in with the new, the weddings and honeymoons sector is working hard to keep up with the increasing demand for a more modern and personalised experience. Emily Millett investigates
n an industry where appealing to emotions is at the
“Couples are looking for good value for their investment, especially at
forefront of successful business, nowhere is this
the luxury level. We provide couples with a truly bespoke experience by
priority more relevant than in the weddings and
customising every detail to create an exceptional and memorable event.”
honeymoons sector. “Weddings are all about emotions,” said general
Brides and grooms are much more involved in the planning stages.
The growing desire for customisation is catalysing the development of another trend in the weddings and honeymoons niche, with increasing
manager, Kempinski Hotel Ajman, Christian Ruge.
numbers of couples looking to inject individual tastes, memories and even
“Looking at the MENA region as a preferred wedding
cultures into their event or holiday.
At the newly opened Four Seasons Voavah Private Island, for example, couples
Commenting on this, Chapman told TTG: “This year we see couples taking
and honeymooners can stay at the world’s
of the area is due to its diversity, as the region has
control as they move away from the traditional wedding to something more
first exclusive-use UNESCO hideaway, with
something to offer every taste: from white sandy
personal and tailored. Brides and grooms have become far more involved in
the private island offering ‘Extraordinary
beaches to luxurious indoor venues, to turquoise
the planning as they look to add personal meaning to their special occasion,
Experiences’ such as spending the day island-
waters and hotels with dedicated expert teams on-
and we see this in hand-made invitations, wedding favours and their
hopping on Voavah Summer – the resort’s
site, bringing a new meaning to the idea of a majestic
selection of food and drinks.”
private luxury yacht.
and honeymoon destination, I believe the popularity
wedding.”
And with a wealth of diverse nationalities travelling to the Middle East
And the importance of location is not reserved
for their weddings and honeymoons, multicultural weddings are also on
for destination weddings and honeymoons
the rise, as Chapman added: “The amazing thing about hosting weddings
alone, with constant innovations being witnessed
in Dubai is the influence of multiple cultures and trends within the
when it comes to the venue for the wedding
Although hotels and resorts today offer the whole
ceremony and celebrations, and we see this from both UAE residents and
itself.
spectrum of wedding and honeymoon services,
international visitors who come to the emirate for a destination wedding.
providers from around the world are increasingly
Our main source markets are the UK, China, South-East Asia and the Middle
for outdoor weddings, Ruge of Kempinski
working with couples looking to take a more active
East, and weddings vary significantly between each of these markets, which
Hotel Ajman told TTG: “I personally believe
role in the planning and organising of their big day.
gives our hotel an opportunity to create a truly original wedding. No two
that garden weddings and outdoor weddings
guests are the same, and equally no two weddings should be the same.”
with a great view will be a big trend for 2017.
GETTING INVOLVED
“We are foreseeing an increase in couples’ involvement in the whole process, leading to a more personalised experience – ranging from tailormade food menus to handpicked fabrics on the tables,” Ruge told TTG. According to global brand leader, St. Regis Hotels & Resorts, Lisa Holladay, this trend is evolving as
Commenting on the increasing demand
Alternatives to the hotel ballrooms, such as
LOCATION, LOCATION, LOCATION In addition to the increase in control and customisation, newlywed guests are also evolving their choices when it comes to choosing their wedding
restaurants with spectacular scenic views and unique spots within grounds, will surely be very much in demand.”
and honeymoon destinations, as president of hotel operations, EMEA, Four
As travellers become ever more savvy and
Seasons Hotels and Resorts, Simon Casson told TTG: “Guests are now
discerning in their demands, the wedding and
becoming more selective when choosing a destination for their wedding
honeymoon industry is responding with a slew
brides and grooms being much more involved in the
or honeymoon, and the choice is no longer about a picturesque landscape.
of more personal and customised experiences,
planning stages of the wedding,” Holladay told TTG.
Couples seek a holistic experience that places just as much importance on
which better reflect the multicultural market.
couples become more savvy. “The industry has grown tremendously, with both
24
May 2017
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ANALYSIS WEDDINGS & HONEYMOONS
THE ULTIMATE ADVENTURE-MOON Bohemia Suites &
aking for adventurous
Spa, an adult-only
couples, while culture
five-star hotel in Gran
enthusiasts can avail
Canaria, has launched
historical and archaeo-
a series of Adventure-
logical landmark ad-
Moon activities for
ventures.
honeymoon travellers. Aiming to provide
Bohemia Suites & Spa will help create
alternatives to the con-
tailor-made Adventure-
ventional honeymoon
Moons, organising
package, the new Ad-
activities and excur-
venture-Moon activi-
sions to suit a couples’
ties include a plethora
unique requirements.
of outdoor pursuits
Additional activities
Dunes; windsurfing at Pozo Izquierdo; picnics on the beach; sunset drives; tennis; golf; squash; cycling; horse riding; parachuting and
such as paragliding,
and services include
cycling, windsurfing,
sunrise yoga with the
After a day of adventurous activities, couples can relax and un-
rock climbing, off-road
hotel’s resident yogi
wind at the hotel’s Thai-inspired Siam Spa, featuring a steam bath,
buggy driving and kay-
in the Maspalomas
sauna, ice pool, sun terrace and traditional Turkish hammam.
paragliding; scuba diving; kitesurfing or fishing.
DREAM WEDDING DESTINATIONS ONE-OF-A-KIND EXPERIENCES
ROMANCE OF TRAVEL
T
he Luxury Travel Book, a collection of privately owned, new and historic properties, recently
St. Regis Hotels & Re-
by the brand’s rich history
sorts is rolling out new ini-
and vast portfolio.
tiatives in a bid to enhance its wedding offering. According to global
“Guests who tie the knot
introduced its new Wedding Venue
Consultation Service. The bespoke offering aims to alleviate the stress of an
at St. Regis properties
overseas wedding, pairing couples with the perfect prop-
in the US or Mexico can
erty to suit their nuptial needs.
brand leader, St. Regis
choose from three exclu-
Hotels & Resorts, Lisa
sive ‘Sylvia Weinstock for
properties on offer - from white cliff-top villas in
Holladay, the group has
St. Regis Hotels & Resorts’
Santorini to party pads in Ibiza, there is a venue to suit
recently partnered with
designs,” added Holladay.
every taste.
Marchesa designers, Karen
In response to an in-
Brides and grooms will be spoilt for choice with the
Once a property has been selected, The Luxury Travel
Craig and Georgina Chap-
creased demand from
Book works with local wedding planners to arrange
Banyan Tree has expanded its destination wedding
man, who serve as St. Regis
couples wanting to spend
everything from catering to music and floral arrange-
offering with a wide range of unique spaces and venues
connoisseurs – the group’s
their wedding night or hon-
ments, as well as beauticians and hairdressers for
for wedding celebrations within its collection of hotels
version of brand ambas-
eymoon in a designer suite,
pre-wedding preening.
and resorts.
sadors. Karen and Georgina
St. Regis Hotels & Resorts
designed four extraordi-
is also now offering a range
Consultation Service include the 300-year-old Villa Es Cu-
their wedding celebrations. Banyan Tree has thus re-
nary bridal gowns inspired
of designer suites, as Hol-
bells in Ibiza, featuring 12 bedrooms, an outdoor summer
sponded with the expansion of our venue selections –
by some of the brand’s
laday explained to TTG:
kitchen with a covered dining area seating up to 20
carving out creative spaces for romantic celebrations,”
most iconic urban and
“The St. Regis New York
people, a swimming pool with a terrace and sea views, a
said assistant vice president, marketing communications,
resort destinations,” said
originated the designer
flood-lit tennis court, gym, sauna and hydro massage
Banyan Tree Hotels & Resorts, Renee Lim.
Holladay. “Guests who pur-
suite trend with the debut
Jacuzzi, a massage and yoga space and a pétanque
chase one of the Marchesa
of the Tiffany & Dior suites,
court. There is parking for up to 30 cars at the property
glass platform in the pool, on a sandbank, underwater, in
custom-couture bridal
and the brand has seen a
and the possibility of arriving by helicopter.
a villa, in a chapel and on a golf course, amongst others.
gown also receive a fitting
continuation of the legacy
Villa Arcachon in Bordeaux, France, offers gardens
The group is also developing a series of Banyan Tree
with Georgina and Karen in
by creating new suites in
overlooking the beach, accommodation on three floors,
travel stories in a bid to highlight the signature romantic
their New York showroom
different locations. The St.
with eight bedrooms sleeping up to 15 people, a cinema
experiences on offer, including the ‘Intimate Moments’
and a one-night stay at The
Regis New York also has a
room, a library with an extensive book and games collec-
room set-up and ‘Destination Dining’ for two.
St. Regis New York.”
Bentley Suite. Other high-
tion, a sea view terrace and an eco-lap pool.
For 2017, St. Regis Hotels
lights among the brand’s
New properties on offer within the Wedding Venue
The recenty renovated La Residenza of Masseria Pet-
“Guests are looking for exotic, unique locations for
New choices include venues by the cliff’s-edge, on a
“Banyan Tree celebrates romance and we want to share the extraordinary collection of experiences that
& Resorts has partnered
designer suites include the
tolecchia in Puglia, Italy sits in eight hectares of private
couples can enjoy at our hotels and resorts through this
with world-famous cake
Bottega Veneta Suite at
land full of olive and almond trees. The accommodation
initiative that will be rolled out in April,” Lim
designer, Sylvia Weinstock,
The St. Regis Rome and
includes five bedroom suites on two floors, all with pri-
further noted.
for three cakes that have
Bentley suites at The St.
vate entrances and private bathrooms.
been designed and inspired
Regis Istanbul and Dubai.”
28
The group will also be launching specific packages for romance, honeymoons and anniversaries this year.
May 2017
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May 2017
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29
REGIONAL ROUND UP BAHRAIN & CYPRUS
ANTICIPATING ATM
ARABIAN GULF ADVENTURES
Multi-property director of sales and marketing, Marriott Executive Apartments and Residence Inn by Marriott Bahrain, Shareef Kharouba reveals what the properties will be promoting at this year’s ATM Known for offering the ultimate in luxury experi-
rain, allowing guests to marvel
ences, The Ritz-Carlton, Bahrain has introduced
at the island’s beautiful seas
We are attending ATM 2017
and retaining the tradition of hospitable
a selection of boat trips and excursion packages
and witness Bahrain’s modern
to keep abreast of what’s
service is the core value of our job. That’s
allowing guests to explore some of the nation’s
city-seafront. This excursion
happening in the industry and
why you have events like ATM.
charming hidden enclaves and sandy inlets on its
lasts for 1.5 hours and includes
33 islands.
fruits and refreshments.
meet with key clients, partners
Family travel remains key to Bahrain
A total of three tailored packages for four to
Finally, the ‘Dolphin Watch’
and industry colleagues. It’s
and to both Marriott Executive Apartments
important to routinely meet
and Residence Inn by Marriott Bahrain.
eight guests are now on offer. The first, entitled
adventure grants visitors the
face-to-face and not just rely on
As we continue to build on our strength in
‘Sand Bar Beach’, entails a 2.5-hour excursion to
chance to meet some of the
e-mails and calls.
accommodating the family travel segment
one of the Kingdom’s secluded islands. The pack-
Gulf’s playful dolphins during a
for those visiting family and friends in
age includes a set menu of snacks and refresh-
two-and-a-half-hour boat trip
markets and segments expect
Bahrain or tourists visiting for a holiday,
ments, and is available for guests to enjoy during
on the Arabian Gulf.
us to look after their guests
both our brands, which offer one-, two- and
low tide.
The package includes fruits
as individuals and offer them
three-bedroom apartments and suites,
Moving on, the ‘City Tour’ excursion features a
a unique experience. We are
will be launching a series of promotions
voyage across the North-Western coastline of Bah-
hoteliers at the end of the day,
this summer.
Our clients from different
CONFIDENCE IN CYPRUS
IMPRESSIVE EVOLUTION
and refreshments and is available daily.
TRICKS OF THE TRADE
anaging director, Drakos DMC, Orestis Aristides shared his insight on Cyprus’ ever-blossoming
Alion Beach Hotel in Ayia Napa, Cyprus, prides itself
tourism industry with TTG.
on its avant-garde approach to hospitality, which has resulted in heightened numbers of guests opting to stay
“In 2016 Cyprus saw a surge of incoming tourism from
at the property.
its established markets, most notably the UK and Russia.
“For years, we been building on our very good
Indicatively, arrivals increased from 2.5 million in 2015 to 3.2 million in 2016. In 2017, we expect arrivals to remain
reputation throughout the industry for the high-quality
in the same level,” he said.
of our guest services and the inspiring memories our guests take with them upon departure,” said hotel
A specialist in conference and incentive travel since
manager, Alion Beach Hotel, Panicos Michael.
1982, Drakos DMC is committed to providing to quality
“We invest in our future growth by being avant-garde
of services and a ‘customer comes first’ attitude, thus ensuring that that business not only grows in line with
St Raphael Resort and
new, al fresco dining
with our guest services and we take pride in ensuring
local trends, but outperforms them.
Marina in Limassol recently
experience, Alakati, which
that all our actions are undertaken responsibly and
concluded the first phase
specialises in delicious
with respect to the environment. Our raison d'être and
strong growth over the past years. Looking into the
of its extensive renovation
local cuisine, as well as two
success in creating memorable holiday experiences at
future, our upscale FIT department, which since 2015
project, which also entails
new Presidential Suites,
the Alion Beach Hotel is widely promoted by our loyal
has been working as a separate unit, will take over all
the expansion of some of
spanning 78m2, and new
Alion Ambassadors,” Michael added.
bleisure business under a new brand. More on this will be
the resort’s main areas.
Imperial Rooms.
“The conference and incentive division has shown
revealed in the course of the year,” he told TTG.
Noteworthy upgrades
This year, the property is concentrating on Central European markets, such as Germany, Switzerland and Austria, as well as the UK.
include a facelift to the
hotel’s focus, managing
popular Panorama Hall, a
director, St Raphael
redesign of the hotel’s main
Resort and Marina, Farah
Internet, we do also attract Russian, Scandinavian and
lobby, the expansion of the
Shammas declared: “We
Middle Eastern markets,” Michael concluded to TTG.
Captain's Terrace, which
hope to strengthen our
now features a modern
groups business this
bar, and the renovation
year with our improved
of Palladium, the main
conference areas and
evening restaurant.
banquet menus, and are
Adding to this, St
30
Commenting on the
also hoping to attract more
Raphael Resort and Marina
business from various
has introduced a brand
markets.”
May 2017
ttgmena.com
“Through the vast opportunities offered by the
We invest in our future growth by being avant-garde.
REGIONAL ROUND UP KSA & KUWAIT
DEDICATED TO SPOTLIGHT ON DOMESTIC TOURISM WEDDINGS
DOUBLE DEBUT IN THE KSA which is located in a prime
ofitel Jeddah Corniche holds domestic tourism close
Radisson Blu Hotel,
who actively studies local
location in Al Khobar, and
to its heart, according to the hotel’s general manager,
Kuwait has adopted a
wedding trends in order
the four-star Salsabil by
Bert Plas.
new game plan to further
to offer high-quality ser-
capitalise on the weddings
vices to complement the
market.
newest trends and local
“Domestic tourism is very important, as Sofitel Jeddah Cor-
Warwick with 144 rooms,
niche has benefited a lot from it. Most weekend bookings are
located in Jeddah. Both of the above properties will represent Warwick
Referring to the hotel’s
Jubran Ibrahim shared
performance last year,
foray into the Saudi market.
tional Heritage and offers promotions and packages that are
all with TTG: "We are cur-
Ibrahim declared that
tailored specifically for the KSA market.
rently re-approaching
Radisson Blu Hotel, Ku-
ATM, Sausse shared that the
the Kuwait market with
wait experienced growth
hotel group is anticipating
special wedding arrange-
in corporate business,
ments, which suit the new-
due to the start of mega
generation trend. We've
projects to cultivate the
built a private wedding
country's infrastructure
showroom and appointed
and to diversify sources
a new wedding specialist
of national income.
Warwick Hotels and Re-
a lot of potential for its prop-
sorts is gearing up for two
erties in the GCC, Europe
exciting openings in Saudi
and Asia. “Following our rebranding in 2016 from Warwick
We predict 2017 will be great for Sofitel Jeddah Corniche. This year, the luxury property is not only honing in on do-
of business development
International Hotels to
mestic tourism, but is also actively focusing on enticing cor-
and project management
Warwick Hotel and Resorts,
porate clientele and the GCC market as a whole.
– MENA, Sébastien Sausse
we are proud to be part of
“Over the years, Jeddah has become an important busi-
enlightened TTG: “We are
this year’s ATM, featuring
ness hub. Duniaty Ballroom at Sofitel Jeddah Corniche is also
opening two hotels in Q3;
a brand new stand in a new
known for hosting major conferences and events. We predict
the five-star Warwick Al
and fresh look,” Sausse con-
2017 will be great for Sofitel Jeddah Corniche as the first full
Khobar with 154 rooms,
cluded.
year in operation.”
READY TO RUMBLE
INN & GO Kuwait Plaza Hotel is gearing up for this year’s Arabian Travel Market, where it will be promoting its vast portfolio of facilities
PROFITABLE CHANGES
and shedding light on all that Kuwait
more, in order to drive more leisure business to the hotels. cently launched a new meetings
“We have been attending ATM
and events tool, ‘Meetings Imag-
for many years because it is the
ined’. Our main focus in 2017 is
definitive arena to network and
to promote this in the
do business,” explained resident
local market.
manager, INN & GO Kuwait Plaza
In 2016, JW Marriott Kuwait
Hotel, Michael Nielsen. “We attend
underwent a number of changes
the exhibition to meet with new and
and renovations, including up-
established suppliers and to discover
grading its air-conditioning sys-
industry leading information, includ-
tem and changing the carpets in
ing global and GCC travel and hospi-
all rooms and corridors to give
tality trends.”
the property a modern and fresh
Niesen told TTG that further expansion is in the works for INN & GO Hotels: “We rebranded last year to
look. The hotel has also opened
Cluster general manager, Kuwait
a new restaurant, ‘Crossroads’. Meanwhile, Al Jahra Ballroom
Marriott Hotels, George Aoun
at the JW Marriott Kuwait City
have a plan to expand with several
uncovers the latest news at JW
was also renovated. Upgrades
hotels in the years to come.”
Marriott Kuwait City, Courtyard by
include new carpeting, lighting,
Marriott Kuwait and Residence
paneling and furnishings — all in
Inn by Marriott Kuwait
a fresh color palette.
our own brand, INN & GO Hotels. We
Speaking of Kuwait’s tourism industry, he explained that the country
On the same note, Courtyard
is predominantly known for being a
by Marriott Kuwait also com-
corporate hub. The JW Marriott Kuwait City, Courtyard
pleted a major suites renova-
Kuwait are business travellers, how-
by Marriott Kuwait and Residence Inn
tion in 2016, adding three new
ever, Kuwait is a home of well-known
by Marriott Kuwait have launched new
suite categories to its inventory,
international fashion brands that are
weekend offers for GCC nationals and
namely the ‘Diplomatic’, ‘Amiri’
attractive to shoppers. During Eid
residents. The new packages offer dis-
and ‘Royal’ suites, featuring
and school holidays, countries like
counts of up to 30 per cent on rooms and
modern designs and
the KSA contribute the main share
suites at the three properties, free break-
colours, and luxurious amenities
of tourists entering the country.”
fast, free WiFi, free meals for children
fit for royalty.
“The majority of people visiting
We have a plan to expand with several hotels in the years to come.
under the age of six and a lot
In addition, Marriott has re-
has to offer.
32
traditions."
of sales and marketing,
in conjunction with the Saudi Commission for Tourism & Na-
the exhibition, as it presents
The group’s director
Plas shared that the property participates in all promotions
The hotel's director
Hotels and Resorts’ first In gear for this year’s
Arabia in Q3 of 2017.
local, mainly from Jeddah and Riyadh.”
May 2017
ttgmena.com
REGIONAL ROUND UP LEVANT
REMARKABLE RENOVATION
BOOSTING CAPACITY
SUMMER HAVEN FOR GCC
ebanon’s Radisson
their satisfaction because
InterContinental Jordan is attending this year’s Arabian
Blu Martinez
every moment matters.”
Travel Market to stimulate interest from regional markets.
Hotel, Beirut is
Looking back at 2016,
The hotel’s director of sales and marketing, Ali Obeidat
gearing up for a busy
Galoisy noted that demand
told TTG: “Our main aim this year is to entice the GCC
H2, with game-changing
for travel to Beirut was
market during the summer.”
developments scheduled
mostly last minute, with
to take place at the
the average stay lasting 2.7
challenge faced by the property was regional unrest in
property.
nights. He added that most
neighbouring countries, which directly affected Jordan.
Sharing all with TTG
Reflecting on 2016, Obeidat explained that the main
visitors were corporate and
Feeling optimistic about this year, he said: “2017 will be
was the hotel’s general
an increase in demand was
manager, François
noticed in Q4 of 2016.
Etihad Airways has deployed a Boeing 787-9 Dreamliner
dan in March, and this will be followed by the World Eco-
“[We witnessed]
on its Abu Dhabi–Amman route, which boosts capacity by
nomic Forum on the Middle East and North Africa in May.
65 per cent.
Such events will assist and boost business into Amman as
Galoisy: “We will begin
a good year overall. The Arab Summit took place in Jor-
our rooms’ renovation
continuous progress in Q1
during the second half of
of 2017, with above 75 per
the year. The first floor
cent occupancy. European
business and economy class cabins, with 28 seats in
will be completely uplifted
airline companies will start
business class and 271 in economy class.
by the end of year and
flying to Beirut as of June,
the rooms will have a
thus showing a healthy sign
“Since launching flights between Abu Dhabi and Amman
trendy look to ensure a
for the demand for Beirut,
13 years ago, we have experienced huge growth and
warm stay and keep the
especially from Europe. We
have enjoyed strong demand from both business and
guests feeling that they
are foreseeing a demand
leisure travellers. The decision to upgrade to the Boeing
belong to Radisson Blu
in leisure travel from the
787 reflects the importance of the Jordanian market
Martinez. We always think
Turkish market, which was
to Etihad Airways, and the sustained development of
about the guests and our
very quiet in 2016,” Galoisy
economic relations between the two countries.”
one direction focus is
concluded to TTG.
The state-of-the-art aircraft boasts next-generation
a city. InterContinental Jordan is the preferred corporate hotel for business travellers and MICE business.”
CEO, Etihad Airways, Peter Baumgartner commented:
FRUITFUL EXPANSION
NEW DEAD SEA RESORT
General manager, Le Gray Beirut, Georges Ojeil exclusively speaks to
TTG about the property’s exciting news as well as travel trends
At Le Gray, Beirut we completed an exciting extension project to include business and events facilities, a new lobby and lobby lounge, an exhibition
Hilton Dead Sea Resort and Spa
promise of ensuring every guest feels cared
venue and 16 new guestrooms in April.
recently opened for business in
for, valued and respected. The new resort
This will help us enlarge our offerings to
Jordan, representing the inaugural
comes with a variety of unique offerings and
the MICE market in addition to leisure
Hilton Hotels & Resorts-branded
we promise our guests an unparalleled experi-
and business.
property in the country.
ence coupled with ultimate service levels.”
We must say that business travel was
The new resort, which stands on
An ideal option for corporate visitors, the
not at its peak during 2016, however, it
the lowest point on Earth on the
resort is adjacent to King Hussein Bin Talal
was noticeable that travellers came to
eastern shores of the Dead Sea,
Convention Centre, which is home to 27 meet-
attend the summer cultural festivals,
houses 285 rooms, a 24-hour fit-
ing rooms fully equipped with state-of-the-art
which reached an unprecedented number
ness centre, an infinity pool, an
amenities.
last year. We also noticed high touristic
executive lounge, exclusive
activity during the months of January
direct beach access and seven
and September respectively during PHOTOMED and Beirut Art Fair. On another note, we noticed the arrival of young travellers coming to discover Lebanon, which is a good sign for the change in the traveller’s perception. This suggests that 2017, which started on a rather positive note, can be a good year in terms of new tourist affluence to the
This will help us enlarge our offerings to the MICE market in addition to leisure and business.
destination.
dining options. General manager, Hilton Dead Sea Resort & Spa, Elias Moukarzel enthused: "Hilton is a well-reputed brand that has an established presence in the region, and with the opening of Hilton Dead Sea Resort & Spa, we come to the Jordanian market with the highest level of
We come to the Jordanian Market with the highest level of standards.
standards, delivering our founder's May 2017
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33
REGIONAL ROUND UP NORTH AFRICA
OPTIMISTIC AND CONFIDENT
MICE EXCELLENCE IN MOROCCO
A
t this year’s Arabian Travel Market 2017, Mövenpick Hotel Mansour Eddahbi Marrakech & Palais des Congrès will be
shedding light on its unique MICE offering. “With one of the largest capacities in town and the management of the Palais des Congrès, Mövenpick Mansour Eddahbi Marrakech provides a comprehensive offering for events of all sizes, from 5,000 participants for an international congress to a 10-person intimate meeting,” said the property’s director of sales and marketing, Christophe Prieu. Since its launch in October 2016, Mövenpick Hotel Mansour Eddahbi Marrakech & Palais des Congrès hosted many of the side events of the 22nd United Nations Framework Convention on Climate Change as well as the Summit of African Heads of State during COP22, among many others. As for the rest of the year, Prieu predicts that the property will welcome large-scale international congresses as well as smaller incentive groups, while a development in the leisure segment, such as golf, family and multigenerational travellers, is anticipated. Throughout ATM 2017, the property will be located at stand HC06030.
General Manager, Semiramis Intercontinental Cairo, Sameh Sobhy speaks to TTG ahead of the Arabian Travel Market
TTG: What’s new with Semiramis
REAWAKENING LEISURE TRAVEL
Intercontinental Cairo? We are currently working on our new health and spa
Four Seasons Hotels and
leisure destination,
venue, which will boast state-of-the-art equipment as well
Resorts – Egypt has been
initiatives like ‘Four
as a luxurious spa and professional therapists.
working hard to rebuild
Seasons Extraordinary
leisure travel in Egypt.
Experiences’ have been
TTG: Why are you attending ATM this year and what
The hospitality giant
developed. Each of the
will you be promoting?
is focusing on previously
four hotels in Egypt have
ATM is the leading global event for the Middle East travel
fruitful markets such
an exclusive itinerary
industry, which is why our attendance is vital. We will be
as the US and Western
for an experience, which
promoting our luxury property as well as the
Europe, while nurturing
incorporates Egypt's best
destination itself.
new relations with China,
features to offer guests
South America and
the destination on a
Australia.
golden platter.”
TTG: What trends did you pick up on last year, and what do you expect this year?
Senior director of
Updating TTG on the
PACKAGES FOR ALL On a mission to attract more guests this summer, Mazagan Beach and Golf Resort has rolled out a special
Various nationalities from the GCC made up the majority
marketing, Egypt, Four
properties, Issa shared
of our guests in 2016. They desire cultural experiences,
Seasons Hotels and
that on-site developments
the city’s energetic nightlife and the numerous options it
Resorts, Sherifa Issa
include a new line of
communication and public relations, Khadija El Idrissi: “The
has to offer.
said: “In our efforts
residential suites at Four
special offer gives attractive discounts on services in all
of making Egypt an
Seasons Hotel Cairo at
facilities, assuring an extraordinary memorable summer
even more attractive
The First Residence, as
vacation for each member of the family. The resort offers
well as a full renovation
packages for people of all budgets, whether residing in
of both of the Cairo
single bedrooms or high-end suites to make sure that the
properties.
standards meet the guest’s needs.”
With regards to the 2017 trends, we expect the same to continue, with GCC guests continuing to fly into Cairo with the addition of tourists from the Levant. Furthermore, Egypt - and Cairo specifically - have been seeing an influx of tourists that are from India and China.
summer offer, which targets a wide variety of travellers. Speaking to TTG was the resort’s director of
Adding to this, family visitors to the resort can rest
TTG: Will 2017 be a good year for Semiramis
assured that their children will be entertained for the
Intercontinental Cairo?
duration of their stay at the dedicated kids’ clubs, offering
We remain optimistic about 2017, which is why we believe
a range of fun activities. Meanwhile for adults, El Idrissi shared that Mazagan
that tourism will be on the rise, a trend we’ve observed since the last quarter of 2016. With the latter taken into
Beach and Golf Resort offers a mixture of fun,
account, 2017 is expected to be a fruitful year for our
entertainment and unique activities, promising a
business and for the industry as a whole.
memorable experience.
34
May 2017
ttgmena.com
REGIONAL ROUND UP OMAN
SOMETHING NEW l Baleed Resort
Khareef (monsoon)
General manager,
Salalah by Anantara
season approaching, the
Salalah Rotana
has been working
resort is anticipating a
Resort, Hossam
hard to spread the word
healthy rise in guests
Kamal speaks to
about its luxury pool villas –
from the GCC.
TTG about how
READY TO POUNCE
a first within the Sultanate.
Looking ahead
Part of the property’s
positively, Hewitson
Mercure Sohar, which opened its doors in December 2016, is gearing up for its attendance at ATM 2017. Speaking exclusively to TTG was cluster general
LUXURY AT ITS BEST
promotional campaign is
concluded: “Increased
attending this year’s Arabian
awareness about
Travel Market (ATM).
Salalah is bolstered
Sharing all with TTG was
the luxury resort has contributed to tourism in Salalah
with its new airport
general manager, Al Baleed
and growing road
manager, Mercure Sohar and Ibis Muscat, Jihed Lejmi: “We
Resort Salalah by Anantara,
infrastructure. We
As the largest standalone hotel, our aim is to serve
are attending ATM this year to showcase the hotel and
James Hewitson: “ATM
are seeing more
the region by meeting the growing demand for high-
promote not only Mercure Sohar and the city of Sohar, but
is a key focus for us. Not
international carriers
quality accommodation as tourism continues to grow in
also Muscat with our sister property, Ibis Muscat, and the
only are we the newest and
flying to Salalah from
Salalah. With key strategic partnership deals with tour
Sultanate of Oman as a destination.”
most luxurious resort in
Dubai, Doha and
operators in Europe, we opened new source markets
Salalah, but we are also the
Abu Dhabi, and we
from Slovakia and Poland, and maintained arrivals from
the property. Referring to the start of the year, he said:
first in the region to offer
are hopeful that this
Germany and Italy over the years.
“Business seemed to have a slow pace for January.
private pool villas, which is
increased connectivity
Our presence here has also helped to drive Salalah’s
Projects in the city started to kick off later in the
particularly sought after by
will expand to markets
growth as a destination. Our objectives are to enhance
month than anticipated, but February brought forth an
the Middle Eastern market.”
like Kuwait, Bahrain and
the tourism industry by reinforcing the local supply
Saudi Arabia.”
chain and providing additional employment and training
Lejmi explained that 2017 is looking promising for
improvement. Mercure Sohar is establishing itself in the
With Salalah’s annual
market and the experience is positive. We are looking
opportunities.
forward to a good year.”
May 2017
ttgmena.com
35
REGIONAL ROUND UP QATAR
ARABIC HERITAGE, INDULGENT MODERN CULTURE EXPERIENCES
TACTICAL PLAYER
Qatar has welcomed the
home to 270 beautiful
he luxurious Marsa Malaz Kempinski - The Pearl
Mondrian Doha, a unique
rooms and suites,
Doha has recently introduced the indulgent ‘Royal
As the landscape of the
upscale lifestyle hospitality
as well as eight
Experience’, having partnered with Rolls-Royce
hotel market becomes in-
concept, which perfectly
innovative restaurants
fuses Arabic heritage with
and bars, a 2,000m2
modern culture.
ESPA, a 2,000m2
Located in the centre of Doha, in the West Bay Lagoon, Mondrian Doha is
ballroom and much more. Founder and CEO, sbe, Sam Nazarian enthused: “I know that Mondrian Doha will be an incredible destination for international and local travellers alike. It will
Qatar.
We look at enhancing our guests’ stay even before entering our palatial property.
ing ahead of the market us-
this was cluster general
ing innovative ideas and ‘out
manager, Marsa Malaz
of box thinking’ is our key
Kempinski - The Pearl
focus. While our priority is to
Doha and Kempinski
continue to nurture our ex-
Residences & Suites Doha,
isting client base, acquiring
Wissam Suleiman: “With
new customers and retaining
this new package, we look
them remains our primary objective.
at enhancing our guests’
The greatest challenge
stay even before entering
Sharing all with TTG,
our palatial property.”
revenue manager,
across the industry last year
Radisson Blu Hotel,
was the increase in supply
Suleiman explained that both of his properties will
also be a fantastic destination for the
be attending this year’s ATM, to highlight their continued
locals to experience all
support and efforts to Qatar Tourism Authority (QTA) and
our culinary venues.”
promote Qatar as a destination for both leisure and busi-
Doha, Vaishali Jena speaks of the property’s priority
and the slow, price sensitive demand. While we did adjust our pricing strategy, the key focus was to not participate
objectives this year,
in a price war. Our approach
while also reflecting
to pricing was tactical and
the years, that Kempinski has established its name within
on the challenges
strategic rather than under-
Qatar. We look forward to growing this by showcasing the
of 2016
cutting, with promotional
ness travel. “Our partnership with QTA has developed [so much] over
country as the upcoming destination of the world,” he said.
36
creasingly competitive, stay-
Speaking to TTG about
May 2017
ttgmena.com
offers and flash sales.
REGIONAL ROUND UP QATAR
FLAGSHIP LAUNCHES
SPECIAL DEBUT IN DOHA
THREE EXCITING OPENINGS Retaj Hotels and
and massage parlour,
Hospitality is gearing
plus more.
up for a busy season of development.
Retaj Suites Musheireb, which will mark the debut
Speaking to TTG
of the group’s Retaj Suites
about this was CEO,
brand, will boast 110 suites
Retaj Hotels & Hospi-
and will be located in the
tality, Hassan Ahdab:
centre of Doha. Facilities
IME Rako, TIME Hotel Management’s very first
T
“For 2017 we plan
will include one all day
property in Qatar, will be opening its doors in Q2
to open three distin-
dining restaurant, a large
in the Al Wakra district of Doha.
guished properties in
meeting room and
Doha, namely Retaj Al
fitness rooms.
Frasers Hospitality,
major news this year is that
a renowned luxury
the company's new Middle
serviced apartment
East flagship opened its
suites, a 24-hour fitness and leisure centre, a 24-hour
Rawdha, Retaj Suites
operator, is attending
doors mid-March as part of
all-day dining restaurant, a specialty seafood restaurant,
Musheireb and the
sort and Vichy Spa, in the
this year’s ATM to shed
a 'soft opening'. The lavish
a rooftop lounge bar and three multipurpose rooms for
unique Retaj Salwa Re-
Salwa area, will represent
light on its newly opened
396 all-suite property in
a wide variety of events.
sort and Vichy Spa.”
Doha’s first sports and
Middle East flagship
Doha's Diplomatic West Bay
property in Doha, Fraser
will be fully operational by
TIME Rako Hotel we have created a hospitality
Rwadat Al Khail area,
hospitality and healthcare.
Suites West Bay Doha.
the time ATM is welcoming
experience that will rival Qatar’s flagship properties, but
Retaj Al Rawdha is a
It will be home to 168 keys,
delegates.”
with a fresh, friendly and contemporary approach to
boutique hotel, which,
a 3,500m2 spa operated
hospitality. The hotel is fully equipped with everything
upon opening, will be
by Vichy Celestins, indoor
Speaking to TTG about
The four-star hotel will comprise 102 rooms and
CEO, TIME Hotels, Mohamed Awadalla said: “With
Standing in the
Finally, Retaj Salwa Re-
wellness resort to combine
this was director of sales
Fraser Suites West Bay
and marketing - Europe,
Doha is home to a selection
the modern traveller requires. Whether guests are
home to 80 rooms and
and outdoor swimming
Middle East and Africa,
of studios, one-, two- and
staying with us for business or leisure, our value-based
suites, meeting space,
pools, a lazy river, tennis
Frasers Hospitality,
three-bedroom apartments,
market proposition will be highly attractive.”
F&B options, a swim-
courts, a Vichy water bou-
Valerie Dhieux: “Of
spread over 46 floors.
ming pool and a fitness
tique and much more.
A minute with general manager, Shangri-La Hotel, Doha, Alex Willats
into exploring new destinations besides the key travel spots, which creates opportunities for us to have more leisure clientele. The strengths of Qatar Airways and newly opened routes will certainly have a positive impact on growth of leisure business. TTG: What challenges did you face in 2016 and how did you overcome them? The decline in the gas and oil industry has naturally impacted business across all market segments. The imbalance in supply and demand led to a heavy competition especially in terms of pricing in the hotel industry,
TTG: What’s new with the luxurious
reflected with a decline in rate
Shangri-La Hotel, Doha?
and revenue generation index. We basically followed our strategies in
We recently celebrated our first year
line with our needs by keeping our
anniversary and are proud to have
service level at top priority.
established a great customer base with loyal clientele who love to experience our
TTG: Where will visitors be able
facilities at Shangri-La, which became their
to find you at ATM?
home-away-from-home in Doha. We are at Shangri-La Hotels & TTG: What prominent travel trends did
Resorts stand HC0820, in Sheikh
you witness during your first year of
Saeed Hall 2. We are looking
operations?
forward to meeting clients along with many other Shangri-La hotels
We see the interest of travel trends shifting
worldwide. May 2017
ttgmena.com
37
REGIONAL ROUND UP TURKEY
FRUITFUL ENHANCEMENTS
ATTRACTING THE MIDDLE EAST
Istanbul Marriott Hotel Sisli has added new meeting
Middle East Market, includ-
from the UAE and several
rooms to its inventory and has enhanced its MICE offering
ing the GCC, Lebanon,
other Middle Eastern coun-
with its meetingsimagined.com portal.
Jordan and Iran, which are
tries, and this event is a
key.
very important gathering
“With meetingsimagined.com, we enable our guests to create the exact events they dream of through visuals,
“We have been attend-
for this tourist profile. We
ideas, examples and best practices,” explained director
ing ATM for years as it is
will be promoting our new
of sales and marketing, Istanbul Marriott Hotel Sisli, Nur
fruitful in terms of group
hotel and of course the
Bilgin.
and individual bookings.
whole chain.”
This year, the property is heading to ATM to entice the
We will be promoting both
Despite recent incidents
Istanbul Marriott Hotel
in Turkey that have af-
Sisli and our destination at
fected tourism numbers,
the Marriott International
Bezaroglu is confident in
booth,” Bilgin added.
what’s to come.
Reflecting on trends,
“We are hopeful about
she concluded to TTG:
A GAME CHANGER
2017 and 2018. We believe
“We recognised from last
Having recently inau-
year in comparison to
gurated its brand new
the previous years, more
key portfolio.
in a short period of time,
Speaking to TTG was
Turkey will welcome mil-
Elite World Europe
director of sales and mar-
lions of tourists like the
frequent but shorter trips
hotel in Istanbul, Elite
keting, Elite World Hotels,
old days. We are aiming
are booming. Holidays are
World Hotels is gear-
Emel Elik Bezaroglu: “We
to welcome more visi-
much more personalised.
ing up to shed light
have been attending ATM
tors from the Middle East
Another growing trend is
on this new addition
for almost eight years. It
and Africa. In the next six
health tourism, which will
at the Arabian Travel
is a very important event
months, I believe western
be a prominent trend for
Market 2017, as well
for global tourism. We have
tourists will also start to
years to come.”
as the rest of its Tur-
a large tourist population
visit Turkey as well.”
BLESSING KAPLANKAYA
S
OVERCOMING OBSTACLES
ix Senses Hotels Resorts Spas
Ciragan Palace
is taking over the management
Kempinski Istanbul’s
of a property in Kaplankaya,
director of sales and
Turkey, this month. Commenting on
marketing, Zeynep
the development was president, Six
Öden Agagil reflects
Senses Hotels Resorts Spas, Bernhard
on the challenges the
Bohnenberger: “Over the next year,
property faced last
the design, environmental and wellness
year and how they
operations [of the property] will be
were dealt with
Enhancing its offering,
butler service, valet park-
enhanced to bring the blessings of Six
Raffles Istanbul has
ing, food shopping and
Senses to the beaches of Kaplankaya.”
added 66 spacious and
babysitting. Guests will also
luxurious residences to
gain access to the Raffles
Capital Partners of Turkey, will be home
Last year was one of the most
to complete the year
its portfolio.
Residences Lounge and
to 141 guestrooms and suites in its main
challenging years for the indus-
successfully by keeping
Raffles Spa.
complex, with a further 154 private
try. Due to increased security
our leading position in
residences adjacent to the resort.
concerns all over the world, peo-
the market.
Raffles Residences, made up of one- and
Those staying for over
two-bedroom units, are
30 days can also enjoy
all beautifully furnished and boast Gaggenau fit-
Six Senses Kaplankaya, owned by
CEO, Capital Partners, Erkan Erkek
ple started to change their travel
We truly believe that
generous discounts at the
remarked: “We welcome Six Senses to
plans and we also observed a shift
Istanbul will always con-
property’s restaurants.
the Aegean Coast and look forward to
in nationality statistics of the city.
tinue to welcome busi-
ted kitchens. Guests can
General manager, Raffles
make the most of plenty
Istanbul, Christian Hirt said:
vision of Kaplankaya, as the world’s
great reputation all over the
of space to comfortably
“I am so happy to be part
premier coastal living community.”
world, and due to our longstand-
entertain family and
of such an exciting opening.
friends.
We have an amazing team here at Raffles Istanbul.
residences will enjoy a
They are the ones who will
private entrance and
their contribution towards the grand
Since Çıragan Palace has a
ness and leisure guests of all nationalities. This year, we expect
ing strategy in different key
to see an increase in
10-minutes by helicopter, 30-minutes by
markets, we welcomed new mar-
family visits combining
boat and 50-minutes by car from Milas-
kets. Rather than offering rate
more than one destina-
Bodrum International Airport.
discounts, we presented utmost
tion for longer stays.
provide individual, tailor-
flexibility in the booking stage and
We also foresee more
various exclusive ser-
made experiences to our
offered added values tailored for
destination events com-
vices such as a 24-hour
guests in the Raffles way.”
our guests’ needs. We managed
pared to 2016.
Those opting for the
38
Six Senses Kaplankaya stands
May 2017
ttgmena.com
REGIONAL ROUND UP UAE
THE BEST EXPERIENCES
BROADENING INVENTORIES
CAR RENTAL COMFORT
ver-working to
product changes.
Central Hotels has announced that three brand new prop-
der to further promote the
ensure its guests
We have enhanced our
erties will be joining its portfolio in 2017, boosting the com-
brand, this year at ATM the
are offered
meeting facilities and will
pany’s existing inventory from 524 to 1,220 rooms.
company will be targeting
only the very best
be undergoing a lobby
Central Hotels will be promoting its latest developments
experience, AVANI
emerging source markets,
renovation soon that
at this year’s ATM, as confirmed by the company’s general
as explained general man-
Deira Dubai Hotel is
will provide free-flowing
manager, Ammar Kanaan.
ager, Thrifty Car Rental,
gearing up for a full
living spaces, with spots
lobby refurbishment this summer. The extensive project
“We are pleased to
Karunesh Arya: “There is
to connect, lounge or
take part in ATM, which
a high level of interest in
grab-and-go.”
is the region’s leading
Dubai as one of the most
travel fair that offers
preferred international
Predicting a great year
will see one of AVANI
ahead, Kartal added:
a fabulous platform to
holiday destinations and we
Hotels & Resorts’ unique
“This year will be better
showcase our existing
anticipate a large influx of
concepts come to life at
for the
and upcoming hotels,”
tourists from Europe and
the property: ‘PANTRY’,
property than the
commented Kanaan.
a grab-and-go corner
previous, while we are
Central Hotels has set
Thrifty Car Rental has
with Russian tourists being
offering healthy bites
excited to welcome three
the UAE, as well as the
upgraded its offering by
given visa on arrival status.”
and a vibrant space.
new AVANI properties
KSA, as target markets
recently inaugurating a
Speaking to TTG
in the UAE: AVANI Ibn
for growth, aiming to
new car renting experi-
promoting the wide network
expand its outreach
ence initiative - Thrifty
and fleet of Thrifty to the
Lounge - where customers
in-bound traveller segment.
“Because of our flexibility, we have managed to ef-
can comfortably make
We will also be focusing on
business transactions.
the B2B, short-term and
the Americas, especially
He continued: “We will be
about developments at
Battuta Dubai Hotel;
the hotel was general
Avani Al Marjan Island
manager, AVANI Deira
Ras Al Khaimah
Dubai Hotel, Damir
Resort; and AVANI
fectively mould strong partnerships within key market
Kartal: “In line with the
Jebel Dhanna Resort, all
segments, which contributed to the stable increase of
2020 developing vision,
scheduled to open
business amidst constant changes in every guest’s travel
was launched at the Burju-
with customised car rental
the hotel is undergoing
in 2019.”
habits," conluded Kanaan.
man Mall in Dubai. In or-
solutions.”
40
across the GCC throughout the year.
May 2017
ttgmena.com
The first Thrifty Lounge
long-term traveller segment
REGIONAL ROUND UP UAE
RELIABLE ADDRESS Group General Manager, City
CALCULATED ADAPTATION nticipating ATM 2017, The Vision Destination
accordingly.
BUSY TIMES AHEAD Aiming to contribute
Al Khoory Executive Hotel
1,200 rooms to Dubai’s
in Al Wasl and the newly
finally achieved important
hospitality inventory
opened Al Khoory Atrium
“We are glad to have
Seasons Hotels and
Management is in gear to
positive results and we
by the close of 2019, Al
Hotel in Al Barsha, we plan
Royal Rose Hotel,
meet, share, compare and
are focusing to improve
Khoory Hotels is gear-
to launch our newest hotel in
George Demitry
uncover regional and in-
even further in 2017 by
ing up for expansion.
Bur Dubai, Al Khoory Inn, by
exclusively unveils
ternational travel trends.
investing in our personal
Speaking to TTG was
touch. We designed ob-
hospitality division, Al
that the four-star, 284 key
the group’s destination
jectives within our team,
Khoory Hotels, Dubai,
Al Khoory Sky Garden in
director, strategy and
based exclusively on
Pierre Sokhon said:
Diera; the three-star, 92 key
operation, Anwar Abu
the personalities of our
“In addition to existing
Al Khoory Central Hotel;
City Seasons’ hotels have always been considered a reli-
Monassar: “ATM grants
team, that we started to
properties such as the
and the four-star, 159 key Al
able address for travellers seeking comfort, mobility and
us the chance to welcome
implement for the current
Al Khoory Hotel Apart-
Khoory Courtyard Hotel are
access to business and entertainment centres. The brand
participants, as we are the
period.
ments in Al Barsha,
also in the pipeline.
has reinforced this image with the latest opening of the
official DMC partner, but
City Seasons Towers, adjacent to the exclusive Burjuman
also the opportunity to
fers, products and compe-
Mall in Dubai. This hotel has proven to be the perfect loca-
showcase products and
tition, the difference can
tion and choice for weekenders, businessmen and holiday
hospitality to both new
be brought only in the way
makers alike. As a result, we have witnessed a steady rise
and repeated attendees.”
we present, direct and
City Seasons Hotels’ very latest news
in occupancy as much on weekends as on working days throughout the year. City Seasons Hotels will be moving forward with its fourstar category focusing on strategic central locations. Our loyalty programme, City Plus, has witnessed a 25 per cent increase in customers over the past 12 months.
42
Abu Monassar explained
“In a region rich with of-
manage our guests’ expe-
that similar to previous
riences, and in the level of
years, 2016 brought forth
personalisation and con-
its fair share of industry
tact we can achieve in the
challenges, but these were
few days of their stay,” he
tackled by adapting
concluded to TTG.
May 2017
ttgmena.com
General manager –
Q4 of 2017.” Sokhon added
REGIONAL ROUND UP UAE
STRONG UAE PRESENCE
INTRODUCING A NEW HOTEL n Q4 of this year,
Ajman, Ramada Beach
Resort in Fujairah will be
Wyndham Garden
Hotel Ajman and Wyndham
launching ‘Al Aqah Families’,
Ajman Corniche will
Garden Ajman Corniche,
a ‘no-fuss’ option for UAE
open its doors for busi-
Iftikhar Hamdani: “The
families.
ness, representing the
property will be located
very first Wyndham Gar-
beside Ramada Beach Ho-
renovated Penguin Club, and
den hotel in the UAE.
tel Ajman and will feature
we are delighted to present
179 keys, plus an executive
the club in its new avatar,
the new addition was
lounge on the top floor. Ad-
‘LM Family Club’. It offers an
cluster general manager,
ditional facilities will include
enriching experience for the
Ramada Hotel & Suites
two restaurants, an outdoor
children rather than being
Speaking to TTG about
Ever-working to boost its presence in the UAE, Jannah
REFINING EXCELLENCE
“We have revamped and
Hotels & Resorts began 2017 on a positive note, with the
swimming pool, gym and
opening of a brand new property in Ras Al Khaimah.
spa, separate health clubs
Complex general manager,
for men and women, and a
Le Méridien Al Aqah
Aiming to keep its product
kids’ play area.”
Beach Resort and Al
fresh, Al Maha, a Luxury Col-
Speaking to TTG about this was the group’s chief operating officer, Martin Persson: “2017 has so far been and
Attending ATM 2017,
a place to spend a couple of hours,” said Antaki.
Maha, a Luxury Collec-
lection, Desert Resort & Spa,
Al Khaimah having debuted in February. We believe that
Hamdani explained that the
tion Desert Resort & Spa,
Dubai, is undergoing various
the emirate is holidaymakers’ new favorite destination.”
main focus this year will
Patrick Antaki shed light
upgrades.
be introducing Wyndham
on what’s in store for the
launch Jannah Creek Dubai in 2018, while Jannah Place
Garden Ajman Corniche
properties this year.
City Center is opening in Abu Dhabi this year, in direct re-
and securing deals for the
sponse to the growing demand for long-stay
hotel, while also promot-
of ‘Al Aqah Moments’ – a
to be completed by Q4. We
accommodation.
ing Ramada Hotel & Suites
marketing campaign that
can't wait to reveal the new
Ajman and Ramada Beach
was launched last year, Le
look of our rooms later
Hotel Ajman.
Méridien Al Aqah Beach
this year.”
will be a great year for us, with Jannah Resort & Villas Ras
Looking ahead, Jannah Hotels & Resorts is planning to
“Sharjah is the next on the list, with Jannah Ras Al Khor, Sharjah,” Persson concluded.
44
May 2017
ttgmena.com
Following the success
Antaki elaborated: “[The hotel] is undergoing soft refurbishments, expected
46
opened its arms to its newly appointed general manager, Omar Tantawy. Tantawy previously worked as the resident manager at the Cairo Marriott for nine years. He kicked off his career in 1988 at El Gezira Sheraton Hotel, where he held numerous positions in a number of departments, including rooms division and sales and marketing.
The Ritz-Carlton Bahrain has announced Jean-Paul Dantil as general manager. Dantil will oversee the hotel’s overall performance and operations. He will contribute to the growth of The RitzCarlton Bahrain’s presence within the local, regional and international markets. Dantil transferred from the The Ritz-Carlton in Vienna, where he also served as the general manager.
May 2017
MAHMOUD AL ZAIBAK
DIRECTOR OF BUSINESS DEVELOPMENT
DIRECTOR OF MARKETING
Sona Shah is the new direc-
The UAE’s TIME Hotels has
tor of marketing at The St.
appointed Mahmoud Al
Regis Abu Dhabi.
Zaibak, a Syrian national, as
With over a decade of expe-
director of business
rience in the field, Shah will
development.
be in charge of managing the marketing department, overseeing all aspects encompassing strategic planning, content development, digital landscape, events, brand activation, loyalty programmes, public relations and advertising.
ttgmena.com
TIME HOTELS
The Cairo Marriott Hotel has
GENERAL MANAGER
THE ST. REGIS ABU DHABI
GENERAL MANAGER
SONA SHAH
JEAN-PAUL DANTIL
THE RITZ-CARLTON BAHRAIN
THE CAIRO MARRIOTT HOTEL
OMAR TANTAWY
Throughout his career Al Zaibak established a number of successful sales strategies and implemented business expansion plans for various well-respected international hospitality brands across the UAE and Qatar.
JOIN YOUR PEERS AND PARTIC4PATE IN THE REGION’S LARGEST HOSPITALITY EVENT
Dubai World Trade Centre 18 - 20 September 2017 thehotelshow.com
PICTURE PERFECT More than 150 UAE-based Marriott International associates take part in World Planting Day and the International Day of Forests. Delegates plant the very first trees of the ‘Give a Ghaf - Heritage Forest’ in the Al Wadi Nature Reserve.
A visual tour of recent events in the region...
Thailand’s most prominent cyclists gather at the Chatrium Golf Resort Soi Dao Chanthaburi to compete in the 2017 Thailand Cycling Championship.
In an effort to empower women in the UAE and worldwide, Etihad Aviation Group hosts the women and children’s ‘Walk for a Cause’ event.
Picture perfect
Visitors to Mother of the Nation Festival on Abu Dhabi Corniche are enchanted by the Middle East and Africa debut of Pokémon: Symphonic Evolutions, an unforgettable musical adventure.
HMH - Hospitality Management Holding celebrates the launch of its newly designed logo, which reflects the heart of the company’s business: hospitality.
The Dubai Mall’s popular Giant Ball Pit returns with an exciting megastructure of winding slides and hundreds of thousands of soft balls for children to dive into.
48
Dubai Aquarium & Underwater Zoo’s four newborn otters make their debut swim live on its social media channels.
May 2017
ttgmena.com
SOCIAL HUB
SOCIAL MEDI FOOD FOR THOUGHT
The way to any human being’s heart is via their stomach, so this month, we wanted to uncover some of the most delicious experiences and dishes on offer at hotels and restaurants spanning the region. Let us tease you with taste-bud-tantalising images taken from social media.
Retaj Hotels @Retajhotels Enjoy a special #Egyptian #lunch buffet at Al Maiz #restaurant @#Retaj_Al_ Rayyan #Doha every Friday.
Centro Barsha @CentroBarsha What are your brunch plans?
AmmanRotana @AmmanRotana We mastered it way before it was cool! Book your table at Rodeo Grill, Amman Rotana #saltbae #steakhouse #amman
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ttgmena.com
MEDIA REPORTER Aleksandra Wood Awood@ttgmena.com D: +35724803022
E-COMMERCE EXECUTIVE Marina Drakou Mdrakou@ttgmena.com D: +357 24 803077
Four Seasons Cairo @FSCairoFR Here's to a fresh and healthy start to Monday mornings! #FSTaste #LaGourmandiseSalad #FSCairoFR #Mondaymotivation
May 2017
EDITOR Tatiana Tsierkezou TTsierkezou@ttgmena.com D: +35724803021
CREATIVE DIRECTOR Edward Beales
TOP 5
50
GENERAL MANAGER Chris Christou CChristou@ttgmena.com D: +357 24 803003
CONTRIBUTORS Natalie Hami Emily Millett Lucie Robson
Six Senses Zighy Bay @ZighyBay Check out the recipe by #Chef Tim for this refreshing avocado ice cream perfect for summer heat! #wellness #oman
Hakkasan Doha @HakkasanDoha Black truffle roasted duck.
Our Team
ACCOUNT MANAGERS Helen Moss Hmoss@ttgmena.com D: +357 24 803074 Elaine Hockley EHockley@ttgmena.com D: +357 24 803011 CHIEF FINANCIAL OFFICER Costas Miaoulis CMiaoulis@ttgmena.com D: +357 24 803002 ACCOUNTS EXECUTIVE Vasilis Eracleous VEracleous@ttgmena.com D: +357 24 803026 CREDIT CONTROL Stala Antoniades SAntoniades@ttgmena.com D: +357 24 803015 HEADQUARTERS Nietzsche Street, Ria Court 9, 1ST Floor 6028 Larnaca, Cyprus Tel: +357-24 803000 Fax: +357-24 803060 Email: INFO@ttgmena.com Website: www.ttgmena.com THAILAND REPRESENTATIVE Public Major Media Ltd, Janya Limmanee Janya.Limmanee@publicitas.com Tel: 662 651 9273 JAPAN REPRESENTATIVE Pacific Business Inc, Hiroko Kujime Kujime-pbi@gol.com Tel: 81 33661 6138 TTG Worldwide Titles* TTG Middle East & North Africa operates under a licence from TTG Media Limited in the UK
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