T H E B U S I N E S S O F S E L L I N G T R AV E L
DECEMBER 2015
On Location VIETNAM Looking to foster MENA relationships
ISSUE 289
Destination KSA Turning towards a lucrative sector
Awareness FAMILY TRAVEL A bright image on a popular segment
CHANGING TIDE The waters of the travel and tourism industry ebb and fπow taking shape around the differing needs of the world's travellers
Update JORDAN Standing out from the crowd
CONTENTS
BOUNCING BACK
> YOUR GUIDE 03 11 12
A
NEWS INTERVIEW
s the year comes to a close it’s hard not to think of the atrocities committed across the globe, spreading misery
and creating feelings of insecurity. What do these terror attacks mean for the countries themselves, the world and for the travel and
DESTINATION KSA
tourism industry in the long run? Regarding the travel industry, undoubtedly security will
18
UPDATE JORDAN
become even more of an issue, but how will tourists feel about travelling? It is only natural that after such events take
22 24
ON LOCATION VIETNAM
place there will be a loss in demand. How long though will it take for demand to recover? The
SPOTLIGHT PHILIPPINES
past has only proven the utter resilience of
A LETTER FROM...
this industry. So we lay in wait, and offer our support.
26
In the meantime, I hope you enjoy our last
FOCUS ON EVENTS
issue of 2015, where we delve into the expanding tourism sector of Saudi Arabia in Destination
28 32
AWARENESS FAMILY TRAVEL
KSA. Next up is a captivating journey through
ANALYSIS TREND OUTLOOK
in Update Jordan. We then head eastwards
the eclectic range of experiences of Jordan, for the latest updates from Vietnam and the Philippines’ tourism sector in On Location
33
PEOPLE ON THE MOVE
Vietnam and Spotlight Philippines. Awareness Family Travel takes you on a ramble through the latest trends for this growing segment. Last
MEGA MERGER Marriott International and Starwood Hotels &
Sorenson said: “The
Resorts Worldwide have announced that the boards
driving force behind this
of directors of both companies have unanimously
transaction is growth.
approved a definitive merger agreement, under which
This is an opportunity to
the companies will create the world’s largest hotel
create value by combining
company.
the distribution and
The transaction combines Starwood’s lifestyle brands
strengths of Marriott and
and international footprint with Marriott’s strong
Starwood, enhancing our
presence in the luxury and select-service tiers, as well
competitiveness in a quickly
as the convention and resort segment, creating a more
evolving marketplace. This
comprehensive portfolio. The merged company will
greater scale should offer
offer a broader choice for guests, greater opportunities
a wider choice of brands
for associates and should unlock additional value for
to consumers, improve
Marriott and Starwood shareholders.
economics to owners and
Combined, the companies operate or franchise more than 5,500 hotels with 1.1 million rooms worldwide. President and CEO, Marriott International, Arne
franchisees, increase unit
but not least Analysis Trend Outlook provides a glimpse into the travel industry’s thoughts on
Natalie Hami TTG MENA Editor
the future, while Focus On Events explores the developments of a vital segment.
Atana Hotels, managed by Dhiaffa, has recently unveiled new Arabic content on its website. With clear and concise information on both the hotel and the destination for the potential visitor, content is now available in both Arabic and English. Corporate director sales and marketing, Atana Hotels, Leon Salinel commented: “To have an online presence is vital when talking to the international market, and we are delighted that Atana Hotels now have Arabic content on the website. More than half our guests are Arabic speakers, and to provide content in their native tongue is essential.”
growth and enhance longterm value to shareholders.”
2 December 2015
EPIC OPENING Bringing the ultimate in glamour to
the contemporary eye of Donatella
Dubai, Palazzo Versace Dubai, a
Versace.
member of Preferred Hotels & Resorts’
The grand lobby features 1000m2
Legend Collection, has recently opened
of marble mosaic floor, with bespoke
its doors.
furniture and textiles decorated with
Developed in a joint venture with Enshaa Group with artistic director
peacocks, falcons and horses. Palazzo Versace Dubai will also be
Donatella Versace having exclusively
home to 169 residences, ranging
designed the interiors and furniture for
from one to six bedrooms, each
each of the 215 rooms, the interiors
decorated and furnished in the true
imagine the Versace lifestyle through
Versace style.
ttgmena.com
NEWS
2016
REFURBISHED VENUE
EXHIBITION CALENDAR With the departure of AC056, Air Canada has
JANUARY 25 The Hospitality Business Conclave 2016, Jeddah, the KSA www.infoxg.com/events/hospitality2016 •
inaugurated its new service between Toronto and Dubai, the most recent addition to its growing international network. The three times weekly service to Four Seasons Hotel Doha
Al Mirqab features taste-
hand to provide creative
Dubai will be operated
has launched its freshly
ful furnishings, a neutral
food and beverage
with the Boeing 787-9
renovated Al Mirqab
décor, striking chandeliers
offerings.
Dreamliner in a three
ballroom which spans
and carpeting.
758m . 2
All events that take place
Regional vice president
cabin configuration, in-
and general manager, Four
cluding next generation
at Four Seasons Hotel
Seasons Hotel Doha, Rami
lie-flat seats in Interna-
reimagining, the facility
Doha are complemented
Sayess remarked: “We
tional Business Class,
now boasts state-of-the-art
by a dedicated catering
foresee great potential for
a Premium Economy
technology with flexible
and events team which ar-
large business and social
cabin and upgraded
and special setups for small
ranges and assists guests
events in Doha, with many
in-flight entertainment
to medium-sized events,
with the planning and ex-
international conferences
available at every seat
Following an extensive
hosting up to 700 guests. As for the ballroom’s design, following the facelift
ecution of any occasion. In
and global events currently
throughout the
addition to this, a talented
visiting Doha, and over the
aircraft.
culinary team is also at
next few years.”
December 2015
ttgmena.com
JANUARY 28 -3 1 EMITT, Istanbul ,Turkey www.emittistanbul.com • FEBRUARY 9 - 11 IBTM Arabia, Abu Dhabi, the UAE www.ibtmarabia.com • MARCH 23 MITT 2016, Moscow, Russia www.mitt.ru/en-GB • APRIL 6 - 8 WTM Africa 2016, Cape Town, South Africa www.wtmafrica.com • APRIL 12 - 14 COTTM Beijing, China www.cottm.com • • •
TTG MENA will be available at these shows ttgmena luxury will be available at these shows
3
NEWS
RISING IN POPULARITY
UPLIFTING MOMENTS
A LUSCIOUS ESCAPE
The emirate of Ras Al Khaimah is swiftly gaining wide-
Andalus Al Seef Resort & Spa, the family-friendly
spread appeal, according to Ras Al Khaimah Tourism
serviced residence from Andalus Hotels & Resorts, recently
Development Authority (RAK TDA). It recently pointed
celebrated its inauguration in Abu Dhabi.
out that the emirate experienced a 14 per cent increase
This new resort comprises 210 luxurious apartments
in visitor numbers in Q3 of 2015 compared to the same
which are expected to open in phases. Some of the many
period in 2014, which according to statistics, equates to
facilities include private parking alongside valet parking
the emirate welcoming nearly 200,000 visitors over
services and Karim services which are available 24- hours. “Andalus Al Seef Resort & Spa is located near Khalifa
this period.
Park and is equipped with recreational facilities, a variety
CEO, RAK TDA, Haitham Mattar said: “These figures are extremely encouraging as we work towards our
of restaurants and cafes with open terraces, entertainment
target of one million visitors by the end of 2018. We
facilities, even a supermarket; making it the perfect place for long-term stay, staycations and holidays,” said CEO,
continue to nurture growth from our top five source markets, including the UAE, Germany, the UK, Russia
ibis Styles Jumeirah has organised its first CSR activity
and India.”
since its opening, with a visit to Senses Residential and Day
Andalus Hotels & Resorts, Nehme Imad Darwiche. Furthermore, the connecting Al Seef Village Mall provides guests with more options for retail, dining as well
Care for Special Needs. Looking to connect with the children there, staff
as entertainment and leisure just five minutes’ walk away.
organised various activities including a painting competition with special prizes and handing out of gifts. Hotel manager, ibis Styles Jumeirah, Muhammad Haider commented on the initiative: “On behalf of our team, we would like to thank Senses Residential and Day Care Centre for giving us an opportunity to reach out to the children and their families. It is indeed an uplifting experience and this is just a beginning as our team is committed to giving back to the community through various initiatives.”
STRATEGIC DECISIONS
LEADING PARTNERSHIP ith a view to developing a port-
GGC and Taameer Investment are
folio of properties in Muscat,
considered among the leading invest-
Sohar and Salalah, Rotana,
ment companies in the Sultanate of
Golden Group of Companies (GGC) and
Oman. The signing of this agreement is
Taameer Investment have signed an
the largest of its kind for a hotel chain
agreement.
in the Sultanate of Oman, targeting the
The new hotels are set to comprise
major cities such as Muscat, Sohar and
A Memorandum
Dubai South, previously
chairman, Dubai Aviation
approximately 1,500 hotel rooms over
Salalah. The project is part of an ambi-
of Agreement was
known as Dubai World
City Corporation, HH
the next five years in the major cities
tious strategy with GGC and Taameer
recently signed
Central, which will
Sheikh Ahmed Bin Saeed
spanning three-, four- and five-stars. This
Investment at the helm, for expansion
between Dubai
include Boeing Middle
Al Maktoum; president
is estimated to push the pace of tourism
and formulating a partnership in the
South and Boeing
East’s headquarters, a
and CEO, Boeing, Dennis
development in the Sultanate as well as
hospitality sector with global opera-
Commercial Airplanes
spare parts warehouse,
Muilenburg; president,
support and promote the tourism sector,
tors in line with the steady growth wit-
for the establishment
a distribution facility
Boeing International, Marc
inbound and internal tourism and busi-
nessed in the Sultanate over the past
of the aviation
and a maintenance
Allen; and president, Boeing
ness services.
few years.
manufacturer’s Middle
training facility to
Middle East, North Africa and
East headquarters
service the region.
Turkey, Bernard Dunn.
in the city’s Aviation
Operations are
District.
expected to commence
ceremony, Al Maktoum,
The agreement
at the end of 2017.
said: “I congratulate Boeing
details a framework
The agreement
on its strategic decision
for Boeing’s operations
was confirmed at
to establish its regional
to be housed at the
a private signing
headquarters at Dubai
recently rebranded
ceremony attended by
South – a city that embodies
Speaking at the
Dubai’s aerospace vision. I
Operations are expected to commence at the end of 2017.
am confident that the new address will deliver a solid advantage to Boeing as it seeks to expand its footprint in Dubai and in the region.”
4 December 2015
ttgmena.com
NEWS
HOTEL CHECK FOREST PARK HOTEL, PLATRES, CYPRUS By Tatiana Tsierkezou
y experience at the lovely Forest Park Hotel in Platres, Cyprus was a fantastic one to say the least. Surrounded by stunning scenery, the four-star property stands among luscious green pine forests with picturesque views of the mountains. Walking into the property, I was warmly greeted at the check-in
tering choices on my first evening, while on
desk, and following a speedy check-
the second evening I opted for the reason-
in process, I was given the key to
ably priced buffet dinner – everything was
my room which was spotless and
delicious and the service was great! Mean-
providing everything that I needed
while, both mornings I indulged in a generous
for my weekend away. As a fre-
breakfast spread with freshly baked crois-
quent traveller who has stayed in
sants, and hot and cold options plus much
numerous hotels, I must say that
more to tempt the guest.
this particular hotel charmed me
Those looking for an ideal retreat for a
with its extremely comfortable
relaxing weekend away in Cyprus from the
beds, promising a blissful and
buzz of everyday life need look no further as
much needed night of uninter-
this property is an ideal option. In the perfect
rupted sleep.
location, those visiting the Forest Park Hotel
As for its F&B offering, I was
can explore the beautiful villages that sur-
impressed with the à la carte menu
round it, some of which are UNESCO World
which featured various mouthwa-
Heritage Sites.
TTG staff and correspondents assess services used by them. We report the results, which are based on a one-time experience only and view services from a customer perspective.
CHARTERED FLIGHTS INTO RAK
UAE EXPANSION ON THE HORIZON
CONNECTING TURKEY
Increasing its Middle East portfolio to
Turkish Airlines has incorporated flights
12 operating and pipeline hotels, SwissBelhotel International has taken-over SwissBelhotel Sharjah. Previously named Sharjah Rotana, Swiss-
Ras Al Khaimah Tourism Development
Belhotel Sharjah is situated in the city centre,
Authority (RAK TDA) has joined forces
close to the Arts and Heritage area and
with leading tour operators in Germany
Rolla Souk.
and Poland for the introduction of char-
The four-star Swiss-Belhotel Sharjah
tered flights operated by Sun Express.
features 205 well-appointed rooms, four
Following this news, seven new flights
We are excited to bring the Group’s passion and professionalism to this very dynamic market.
meeting rooms that can accommodate up to
from Istanbul Sabiha Gökçen International Airport to Baghdad in Iraq into its flight schedule. Round-trip flights between Istanbul and Baghdad are now operated daily. Adding to this, the airline has also introduced flights to Maputo in Mozambique. This service will be operated on the airline’s Istanbul-Johannesburg-Maputo-Johannesburg route three times a week on Wednesdays,
have been launched to and from Munich,
100 people, a lobby café and an all-day-dining
Berlin, Frankfurt, Stuttgart, Hanover,
restaurant. As an additional service, the hotel
Belhotel International, Gavin Faull said:
Dresden and Leipzig in Germany following
offers a daily scheduled shuttle
“We are excited to bring the Group’s
been keeping itself busy following a new
agreements between the FTI Group and lo-
bus to Dubai as well as private transfers to
passion and professionalism to this very
global marketing partnership with VisitBritain
cal ground agent, Meeting Point Emirates.
the beach.
dynamic market.”
to promote its UK gateways which include
Chairman and president, Swiss-
Fridays and Sundays. In the meantime, the Turkish carrier has
One flight from Katowice, Poland, has also
Manchester, Birmingham, London’s Heathrow
been inaugurated following an agreement
and Gatwick, and Edinburgh. Over the coming
with Kurban Tours (Grayline UAE).
year, the two entities will collaborate on an in-
CEO, RAK TDA, Haitham Mattar explained the reasons behind this initiative:
SOMETHING FOR ALL
“Ras Al Khaimah attracts visitors from a
With its opening fast approaching, Munich Airport’s brand new satellite terminal will
broad range of source markets around
offer a wide variety of services and amenities ensuring a comfortable and seamless
the world and we are increasingly invest-
passenger experience.
ing our efforts in markets that offer high
All waiting areas within the terminal have been designed to boast quiet zones featur-
growth potential. Two of our focus coun-
ing comfortable reclining seating, while free WLAN access, numerous electric outlets
tries are Poland and Germany, and the
and USB connections will also be offered to travellers. Other facilities include marked
new charter arrangements highlight our
play areas and baby changing tables installed in both the men’s and women’s restrooms;
commitment to these markets and also the
shower facilities outside the Lufthansa lounges; a dedicated lounge for passengers with
increasing demand from travellers.”
mobility restrictions; and a special lounge for unaccompanied minors.
6 December 2015
ttgmena.com
ternational marketing campaign which will focus on the KSA, India and other GCC markets.
NEWS
AVIATION TAKES CENTRE STAGE
LUXURY DEBUT IN GHANA
TRUSTED TRANSPORT HUB
he region’s ever
Renowned luxury hotel company, Kempinksi, has re-
A successful month for the
compared to last year and
strengthening avia-
cently opened its first hotel in Ghana, The Kempinski
transport hub, Singapore
marking a record for the
tion sector is set to
Hotel, Gold Coast City.
Changi Airport reported
facility.
take centre stage at Arabian
It is located strategically in the heart of Accra’s gov-
that it handled an impres-
During the first nine
Travel Market (ATM) 2016, as
ernment ministries enclave, 25 minutes’ drive from the
sive 4.42 passengers
months of 2015, 40.9
Gulf airlines seek to capitalise
Kotoka International Airport, close to the Accra Interna-
throughout September
million passengers
tional Conference Centre and National Theatre.
2015, a rise of 3.9 per cent
travelled through the
year-on-year.
airport – 2.1 more than
on their strategic location, connecting East and West.
The 269-room hotel boasts 22 luxury suites and two
Over the last 18 months
presidential suites.
the region’s aviation sector
At the Kempinski Hotel, Gold Coast City guests can
The airport’s busiest route was Jakarta, followed closely by Kuala Lumpur.
has gone from strength to
we dedicate to aviation has
also enjoy the Resense Spa, equipped with 10 treatment
strength with Gulf airlines
been steadily rising since
rooms, a hair and beauty salon, 350m2 health club, as
in particular showing the
2012, which has grown al-
well as a 25m outdoor swimming pool and tennis court.
strongest passenger growth
most 32 per cent over the
in the world according to
past four years to reach well
International Air Transport
in excess of 2,000m2. This
Association (IATA) statistics,
figure doesn’t even include
Adding to this, aircraft
following an 11.7 per cent
what we call ‘stand sharing
landings and take-offs rose
last year, while aircraft
year-on-year rise in traffic to
companies’, where compa-
by 5.3 per cent to 28,460.
movements increased by
August 2015, which is now
nies choose to participate by
beginning to manifest itself
sharing stand space, for ex-
shared that during Q3 of
at ATM.
The airport also
the corresponding period
0.8 per cent to 257,370. Maintaining its position
ample, Air Arabia decided to
2015, it registered 14.3
as the airport’s busiest
Exhibition manager, ATM,
participate at ATM 2015 with
million passenger traffic
route was Jakarta, followed
Nadege Noblet-Segers said:
the Ras Al Khaimah Tourism
movements, representing
by Kuala Lumpur, Bangkok,
“The amount of space that
Development Authority.”
a growth of 5.8 per cent
Hong Kong and Manila.
December 2015
ttgmena.com
7
GROUP NEWS
NEWS FROM TTG’S SISTER PUBLICATIONS AROUND THE WORLD TTG MENA
for the Indian carrier, a partner airline of
TTG UK & IRELAND
Abu Dhabi’s Etihad
upon which these
Airways.
destinations and their
In other aviation
TTG NORDIC
get their documents scrutinised. Even as the changing climate
people depend.
news, a Memorandum
road, rail or sea will
affects northern
Then, just a week
of Agreement was
after WTM 2015 drew
Europe, sun-seeking
signed between Dubai
to a close, Paris expe-
Scandinavians are
South and Boeing for
rienced the deadliest
flying to anywhere
the establishment
peacetime atrocity in
with a beach. As
of Boeing’s Middle
the country’s living
a result, airports
East headquarters
memory.
in the region are
Aviation has taken centre
in the city’s Aviation
Our media partnership with
The horror of this
stage in the region with
District. Following the
World Travel Market (WTM)
the conclusion of the
agreement, Boeing’s
Dubai Airshow. And it
operations are to be
has certainly proved a
The migrant crisis is
continuing to see
most recent terror-
now affecting travel in
record numbers
London, which took place
ist attack, so close to
the Nordic region. As
of passengers.
last month, has become a
home, led some in the
barriers around Europe’s
Copenhagen Airport
located at the recently
vital part of TTG UK’s
UK travel industry to
previously borderless
saw a record 7.7
success with close to
rebranded Dubai
business.
question the famous
Schengen zone are raised
million passengers
$30 billion worth of deals
South, (previously
hardiness of the British
once again, Sweden has
in the third quarter,
agreed by day two of the
known as Dubai World
ism industry has been on
outbound market. Early
reintroduced controls in
up 5.5 per cent, so
Airshow. Among those
Central), which will
its knees since the terror-
indicators are that UK
the south of the country,
that for the first time
agreeing new purchases
include Boeing Middle
ist atrocities of March and
holidaymakers are just
on a temporary basis.
more than 20 million
were Boeing and Jet
East’s headquarters,
July, to Gambia, which has
as determined to visit
This includes passport
passengers used it
Airways, who signed a
a spare parts
seen its UK market halved
Paris and show their
checks on the famous
during the first nine
deal worth approximately
warehouse, and more.
this year because of Ebola:
support.
Öresund Bridge between
months of the year.
From Tunisia, whose tour-
$8 billion, which will see
WTM 2015 was seen as play-
the manufacturer build 75 new 737 MAX aircraft
Natalie Hami, editor
ing a pivotal role in rebuild-
TTG RUSSIA
continued the
TTG CZECH REPUBLIC
flights while now all
ing the tourism industries
Sweden and Denmark.
Pippa Jacks, editor
Everyone arriving in southern Sweden by
TTG ITALIA
Howard Jarvis, editor
and a half years to put into practice
regular, transit and
of the European
the directive of the
charter flights with
Business Awards
community, but
passengers on board
sponsored by RSM,
this leads to great
are forbidden.
Europe’s largest
changes.
business recognition
The ban on flights
Another issue
in 2011 lasted for
programme,
that has aroused
two months, in 2013
requires the National
the interest of
– three and a half
Champions to make
the market is the
months. As some
a presentation video,
possibility for travel
tour operators and
explaining their
agencies to obtain
The Airbus A321 tragedy
experts note there are
Prague Airport has
unique story and
Enit, a new EU directive
multiple licensing.
in the Sinai desert and
hopes that this time it
been named ‘National
business success.
on package tours, has
The pilot project is
the consequent ban on
will last for the same
Champion’ in the Customer
The judges will view
created the possibility of
starting in Turin,
flights to Egypt for Russian
period or even less.
Focus category in the
all of the National
multiple licenses for travel
but there are
airlines was an unexpected
Antalya in Turkey
first stage of the 2015-16
Champions’ videos,
agencies. The beginning of
already several case
and serious challenge
was the main
European Business Awards
and award the best of
autumn was marked by a
histories from Italian
for the domestic travel
destination offered
competition.
this group the coveted
strong focus on the Italian
shops.
industry and above all for
to tourists as an
‘Ruban d’Honneur’
market. In particular,
major operators.
alternative. Another
status.
the definitive approval
complemented by a
from part of the EU on
new course of Enit-
Selecting from over 32,000 companies, a panel
Ruban d’Honneur
These themes are
alternative route
of independent judges,
there were talks of the
at the beginning
including business leaders
recipients will then go
new rules packages, that
Agenzia, the Italian
‘fatality’ of Egypt. As it is
of November was
and senior academics,
on to be part of the
compares anyone who
agency for tourism
known, the flights there
Cyprus.
recently named 678
grand final in 2016.
organises travel to a
promotion.
Right after the incident
National Champions
were banned twice – in 2011 and 2013. However, at that time some operators
Maria Shankina, editor in chief
from 33 countries across Europe. The next round
8 December 2015
travel agency.
Naďa Rybárová, editor ttgmena.com
The Italian government will now have about two
Rita Pucci, editor
NEWS TTG : What does myconcierge.com offer travellers visiting the UAE that is so unique? The first is that we only feature the best experiences on-site and each is handpicked by a professional concierge who has tried it out before recommending it. The second is that we don’t simply send our clients off with a booking, we take care of each experience from start to finish and our concierge team is always available – at the end of the phone, or on live chat.
TTG : How did you come up with the idea? We saw a gap between the very utilitarian online travel agents and professional lifestyle concierge companies that request membership fees to access their services. Myconcierge sits between the two and offers a unique user experience on-site and also in terms of the services we ultimately deliver.
TTG: Tell us a little about the team behind this innovative platform. Aside from the technical team that has built a really cutting edge site, the most important person is our chief concierge, Ankur Bagga. He is at the centre of what we do as he and his
5 minutes with founder, myconcierge.com, Rob Nicholas
team have created the shortlist for every experience on-site. Ankur also makes sure we really take care of each and every customer like a member of the family. Supporting Ankur are other concierges, our support staff and a team of media professionals.
10 December 2015
ttgmena.com
flydubai has announced the launch of its Business Boarding Gate at Terminal 2, Dubai International. Combined with priority check-in, a shorter time through security on departure and access to the Business Lounge, the Business Boarding Gate provides a more convenient passenger experience. Furthermore, light snacks and beverages will be available at the Business Boarding Gate, as well as access to complimentary wireless broadband Internet. Leading Arabic and English daily newspapers are available at the gate. Once the flight is ready to depart, a bus service will transport passengers to the aircraft.
INTERVIEW
VITAL CONNECTIONS BIAS takes place from January 21 -23 2016
Ahead of the upcoming Bahrain International Airshow 2016 (BIAS), HE Engineer Kamal bin Ahmed Mohammed, Minister of Transportation and Telecommunications for the Kingdom of Bahrain speaks to Panayiotis Markides about the heights to which the show can take the MENA aviation industry
TTG: How is the aviation industry set to grow over
will see a number of new features including a hosted
also impacted social and economic patterns in the region,
the next five years? What trends can we expect?
buyer programme and a two-day conference programme
leading to a substantial increase in tourism travel. The
with the theme of Air Transport in the 21 century. Key
search for oil and gas was accelerated by survey and
The aviation industry in the Middle East is on a definite
topics will be airports and airlines, air traffic management
supply aircraft; all these factors across different aviation
path of growth. According to the new IATA 20 year air
and the passenger experience.
sectors have positioned the region as an important
st
passenger forecast, the Middle East passenger traffic is
What makes BIAS stand out from its competitors is
expected to increase by just over five per cent per year.
that it provides an intimate environment for high-level
Global passenger numbers are forecast to increase to
networking and business meetings. For companies in
transit hub for travel to India, the Far East, Australia and South Africa. Bahrain has a particularly rich history in aviation;
6.6 billion in 2030 with the Middle East and Asia most
the exhibition feature hall, it provides them with higher
we were the first country in the region to have an
likely to benefit from this growth.
visibility compared to the larger aerospace exhibitions in
international airport and welcomed the first supersonic
the region.
flight by Concorde from London. With a major
In the Gulf we are witnessing massive development in the aviation industry driven by demand. Airports
programme now in place to modernise our airport and
across the region are being expanded with large-scale
a fully-fledged strategy in place to develop the aviation
infrastructure development projects underway. We are
industry, we are confident that we can continue to play
focusing on developing sustainable solutions to support
our part in the region’s aviation industry.
the predicted growth in demand, and infrastructure will
TTG: How is the aviation industry a vital component
be at the crux of this. In terms of trends for the future, for the civil aircraft industry, we will continue to see new developments in the narrow and wide body aircraft using new technologies that will make the aircraft more fuel efficient and cost effective. Meanwhile, passengers will continue to demand smart travel. Also, being environmentally friendly will
The 2016 show will see a number of new features including a hosted buyer programme.
to the global economy? Whilst technological advancements may have removed distance barriers, the fact remains that the necessity of a physical presence is still a long way off from becoming completely redundant. Today’s business environment
become a requirement not a choice, and we are working
would simply not function without the ability to transport
with all our regional counterparts, international partners
people and products on an international scale, and to
and local stakeholders to be well-prepared for the future.
that end, the global economy would collapse without the
TTG: How has the MENA region earned its wings as TTG: Please explain how BIAS is an ideal setting to
a key player in the aviation sector?
presence of aviation. From an industry perspective, aviation and aerospace is a fundamental employer, providing and creating
fuel this growth? Aviation has played a key role in the history of the
innumerable jobs for skilled workers. The sheer scale of
BIAS is a commercially-focused airshow that seeks to give
MENA region helping transform the region into a major
the industry and its various sub-categories encompass a
aerospace businesses a personalised experience, offering
international business hub. Our strategic location
wide-spanning supply chain making it a key contributor
access to high-level delegations within the aerospace
between East and West has made us a vital player as an
to the global economy financially, as well as in terms of
community all within a dedicated arena. The 2016 show
air base, while the development of civilian aircraft has
innovation and sustainability.
December 2015
ttgmena.com
11
DESTINATION KSA
RENEWED VISION hope of creating new jobs for KSA’s youthful population – especially since according to MAS figures, tourism is rated second for Saudisation of jobs. oinciding with the KSA’s National Day, the hitherto-named Saudi Commission
tance of expanding its tourism
for Tourism and Antiquities (SCTA) em-
industry, area vice-president
braced a new name: Saudi Commission
– KSA, Sudan, Egypt, Iraq, Ku-
for Tourism and National Heritage (SCTH), as the
wait, Qatar, Jordan and Bahrain,
Kingdom looks to cash in on the lucrative travel and
Rotana, Mohamad Haj Hassan
tourism industry.
noted that all these develop-
According to figures published by the Saudi Tour-
A regional giant, Saudi Arabia is preparing itself for a surge in travellers which will bring long-term growth, Panayiotis Markides discovers
12
ments serve a long term pur-
ism Information and Research Centre (MAS), the
pose, in terms of the long-term
sector currently represents just five per cent of
viability of Saudi’s economy.
the Kingdom’s non-oil GDP. Despite this, the KSA
“The Saudi Government has
is making bold moves to increase the share of the
recognised the need to diversify
economy that tourism currently holds.
away from its dependence on
Spearheading this is president, SCTH, HRH Prince
December 2015
Further reiterating the impor-
oil, and the tourism industry has
Sultan bin Salman bin Abdulaziz, who in recent
been identified as a priority area
comments at the G20 Tourism Ministers’ Meeting
for investment. Government ex-
in Turkey, highlighted that the Saudi state consid-
penditure to date has been par-
ers tourism and heritage as major producers of
ticularly focused on developing
economic and employment opportunities, with the
religious tourism (Makkah and
ttgmena.com
DESTINATION KSA Madinah together attracted around 4.4 million inbound tourists and 5.2 million domestic tourists in 2009) and business travel sectors.” Eager to inform TTG where expected travel demand is coming from was chief operations officer, AccorHotels Middle East, Christophe Landais: “The domestic travel market in Saudi Arabia accounts for 61 per cent of travel and tourism’s direct contribution towards GDP. Domestic travelrelated spending is also expected to grow by 6.6 per cent in 2015 (according to the World Travel & Tourism Council's
Travel & Tourism Economic Impact 2015 - Saudi Arabia re-
The tourism sector in Riyadh is on an increasing trend.
port. As the domestic tourism market expands, Saudi Arabia is seeing a significant increase in demand for mid-scale
rising demand, Landais told TTG: “We anticipate a particu-
and economy hotels meeting international standards.”
larly high increase in demand for quality international of-
On the hospitality front, stakeholders are looking for-
ferings in the Holy Cities of Makkah and Madinah as both
ward to this era of development in the KSA. General man-
Grand Mosques undergo expansion works. To meet the
Tower Makkah, Adel Erfan agreed: “Journeying to the Holy
ager, Burj Rafal Hotel Kempinski, Riyadh, George Ganchev
growing demand in Makkah in particular, we have signed
Mosque will be easier, more efficient and more comfort-
told TTG: “The tourism sector in Riyadh is on an increasing
an agreement to develop 2,354 rooms through three
able. The railway is expected to be finished in
trend not only due to the city’s rich heritage, but also be-
properties in the Al Naseem complex being developed
mid-2016.”
cause of its commercial tourism. From traditional souks
by Al Rajhi.”
to high international fashion stores, Riyadh offers the
In the capital, Ganchev highlighted the main develop-
Fuelling this growth, Haj Hassan attributed it to a strong
ments which will attract tourists to the destination, noting
greatest range of shopping experiences in the Kingdom,
middle-class, explaining that faster economic growth and
the King Abdullah Financial District (KAFD) in Riyadh; the
which can turn any holiday into an enjoyable shopping
the globalisation of travel in the Kingdom have meant
Riyadh Metro; and King Abdullah Economic City (KAEC) on
experience.” He further noted that the property stands to
that middle income groups are increasingly contributing
the Red Sea coastal town of Ribagh, about 100km north
gain from consumers as it is connected directly to the elite
towards tourist inflows into regional markets. As a result,
of Jeddah.
shopping destination, Rafal Boulevard.
budget hotels have emerged as one of the fastest grow-
Shedding light on the KAFD project to TTG was Haj
ing sub-sectors within the hotel industry, he said, adding
Hassan, who said: “KAFD will house several financial insti-
abroad, that are expected to arrive in the destination has
that Rotana has recognised this and has focused its Cen-
tutions, complemented by at least one hotel and a conven-
thus opened the doors for new infrastructural develop-
tro brand in the KSA.
tion centre.” He added that the MICE segment is of key
The prospect of a wealth of visitors, local and from
ments as well as for hospitality stakeholders to develop
Specialising in serviced residences, The Ascott is also
importance to the KSA as the Kingdom has commenced
the Kingdom in a bid to keep up with the ever-increasing
increasing its hold on the residences market in the King-
with the expansion of Riyadh International Convention &
demand, as TTG found out.
dom. Area general manager – Gulf region, The Ascott, Vin-
Exhibition Centre.
cent Miccolis told TTG exclusively that the company’s two
STAKING A CLAIM
He explained that the Saudi Council of Ministers issued
recently soft-opened properties, Ascott Tahlia and Ascott
a national decree forming the Saudi Exhibition and Con-
Sari, are currently seeing greater demand than available
vention Bureau (SECB) which is an overall governing and
inventory.
developmental organisation for MICE in the KSA. It has
“This gives us the confidence that the product is well
been established to develop the area of exhibitions and
With the aim of increasing its stake in the Saudi hospi-
received by both corporate and leisure guests moving
conferences in economic, cultural and social sectors that
tality scene, founder, president and CEO, Millennium &
into the opening of our third Apart Hotel Citadines Al
will boost business tourism, according to Haj Hassan.
Copthorne – Middle East and Africa, Ali Hamad Lakhraim
Salamah.”
Miccolis explained the importance of the upcoming KAEC to TTG: “King Abdullah Economic City is being built
Alzaabi informed TTG that within a six month period, the company has signed 10 hotels, amounting to more than
AMBITIOUS CONSTRUCTIONS
on the edge of the Red Sea in the hope of becoming a
5,000 keys. The latest two signings are expected to open
powerful economic engine for the Kingdom. By building
in 2017 and the company intends to meet its target of
this new container port on the Red Sea the Kingdom hopes to create a new ‘silk road’, a trade route to Mediterranean
10,000 keys by 2020. The scope of Saudi Arabia's ambition to reach its vast
countries and Southern Europe. KAEC will be the home of
the region and its strong domestic market, resilience to
tourism potential can be heralded by the multitude of big-
two million people; it is the size of Washington DC and only
global economic downturns and untapped wealth means
budget developments currently underway – least of which
100km away from Jeddah.”
there has been an increasing number of hotel opportuni-
are the new hotels the Kingdom will see.
Alzaabi added: “Saudi Arabia is the largest economy in
ties across the Kingdom.”
Enlightening TTG on the scope of rise in arrivals the
He revealed other mega-projects under construction that are contributing to the increase in business tourism.
At the same time, other international companies have
upgrade of infrastructure will bring to Madinah was area
“King Abdulaziz International Airport, Jeddah – the
set their targets on capitalising on the KSA’s growth, in-
general manager, InterContinental Hotels Group – Madi-
three stage development aims to cater for 30 million
cluding the likes of Starwood, Accor and Rotana. To this
nah, Aly Al Baity: “The current trend of 400,000 pilgrims
pilgrims bound for the Holy Cities and by the completion
end, Haj Hassan relayed exclusively to TTG how the UAE-
per month is expected to rise to 1.25 million pilgrims per
stage catering for up to 85 million pilgrims annually. The
based company is seeking to grow the company’s presence
month. It is going to be a positive sign for hospitality for
Saudi Landbridge, the Red Sea-Gulf rail line will see a
in Saudi. “Rotana expects to increase its share of the mar-
both Holy Cities, Madinah al Munawwarah and Makkah Al
950km line between Riyadh and Jeddah and a second line
ket through an expansion of its presence in the Kingdom’s
Mukarramah.”
between Dammam and Jubail. Kingdom Tower, Jeddah
major destinations. Before the end of 2017, we will be
Al Baity also relayed that the New Madinah Interna-
will be the world’s tallest building at more than a kilometre
opening five new hotels in Riyadh, Jeddah, Al Khobar and
tional Airport, which currently serves eight million passen-
high. King Abdullah Medical City Makkah is another pro-
Dammam, making an additional 1,500 rooms and suites
gers a year, will welcome 18 million per year in the second
ject in the vicinity of Jeddah driving business tourism in
available to visitors.”
stage of its development, rising to 40 million in its third
the region.”
He added that of these five properties, four will belong
and final phase. A further boon for travellers heading for
to the Centro brand, whilst the remaining property will be
the Holy Cities is the Haramain High Speed Rail project,
Rising up from the sands of development, the KSA is
Rosh Rayhaan hotel. These properties are all set to open
which will connect travellers from Makkah, Madinah, Jed-
looking towards new ways of strengthening its already
within the course of 2016 and Q1 of 2017.
dah and Rabigh in record time.
considerable offering – always inventing and always
Also keen to share how AccorHotels plans to cater to
General manager, Mövenpick Hotel & Residences Hajar December 2015
ttgmena.com
pioneering.
13
DESTINATION KSA
POWERFUL PARTNERSHIP
PREMIER INVESTMENT The Elaf Group of
demands of the growing
Companies has recently
number of visitors to the
announced the signing of
KSA, particularly those vis-
an agreement with AMAC
iting the Madina Al Muna-
Investment.
wara area.
DEBUTING IN A NEW CITY
Under the terms of the
“We are very pleased at
agreement, Elaf Group will
the signing of this strategic
manage and operate two
relationship with AMAC In-
new hotels, the Elaf Mashal
vestment, one of the King-
Al Madina and the Elaf
dom’s premier property de-
Adding to the brand’s growing portfolio of nearly 640
Mashal Al Salam.
velopers. This agreement
hotels worldwide, Hilton Garden Inn recently opened in
proves to be both timely
Tabuk with Hilton Garden Inn Tabuk.
The two hotels are strategically located in the
and strategic as tourism in
The property is owned by ADFX Contracting, Mainte-
south-west central area of
the Kingdom continues to
nance and Operations, and managed by Hilton Worldwide.
the Holy Masjid in Madina
flourish. Rest assured that
The 104-room hotel is the brand's first property in the city.
al Munawara region. The
we remain steadfast in our
“We are delighted to bring the Hilton Garden Inn brand
Elaf Mashal Al Madina of-
key commitment to pro-
to Tabuk,” said global head, Hilton Garden Inn, Adrian
fers 158 rooms while the
vide world class, excellent
Kurre. “We are excited that we are now able to offer busi-
Elaf Mashal Al Salam of-
services and top-of-the-line
ness and leisure travellers to Tabuk our signature Hilton
fers 208 rooms bringing
facilities to tourists visiting
Garden Inn value added amenities and service, backed by
AccorHotels has strengthened its partnership with the
the total number of hotel
the Madina Munawara and
our Satisfaction Promise.”
Alesayi Group, a Saudi Arabian conglomerate, with a sig-
rooms managed by Elaf to
other regions of the coun-
Amenities offered at each Hilton Garden Inn location in-
nature to develop at least 15 new Adagio aparthotels over
3,600. The two hotels are
try,” stated president, Elaf
clude complimentary WiFi throughout the hotel, a 24-hour
the next five years in the Kingdom of Saudi Arabia.
expected to address the
Group, Ziyad Bin Mahfouz.
business centre, a 24-hour state-of-the-art fitness centre and an outdoor swimming pool. The hotel also features
Five of the Adagio aparthotel projects have already
three meeting rooms and one multi-function ballroom.
been agreed upon and will be developed in Jeddah, Riyadh, Madinah and Jizan, with construction of the first hotel expected to have begun by the end of 2015. Speaking at the signing ceremony in Jeddah, chief oper-
BREAKING RECORDS
ating officer, AccorHotels Mediterranean, Middle East and Africa, Jean-Jacques Dessors commented: “We are delighted to be partnering once again with Alesayi Group, led by Sheikh Mohammed Omar Kassem Alesayi, who shares our vision and commitment to Saudi Arabia. We look for-
Set to be the brand’s largest
water, and fast and free WiFi
ward to developing our Adagio brand with them and ex-
property globally, Starwood
in all public areas.
tending our long and fruitful relationship. Saudi Arabia is a
Hotels & Resorts
key market for us in the Middle East, and we are extremely
Worldwide has announced
Hotels & Resorts, Europe,
proud to have 50 hotels committed in the Kingdom.”
an agreement with
Africa and Middle East,
Sulaiman Abdulaziz Al Rajhi
Michael Wale said: “We
Real Estate Investments
are delighted to announce
ETIHAD AIRWAYS HAS ANNOUNCED AN
Company LLC for the launch
the opening of our largest
INCREASE IN KSA SERVICES THROUGH A NEW
of Four Points by Sheraton
Four Points property in
FIVE-TIMES-PER-WEEK SERVICE BETWEEN
Makkah Al Naseem.
Makkah, in partnership with
RIYADH AND ABU DHABI OPERATED BY ITS CODESHARE PARTNER FLYNAS. THE NEW SERVICE, COMMENCING ON
Scheduled to open in Q2
President, Starwood
Sulaiman Abdulaziz Al Rajhi
of 2016, the hotel is set to
Real Estate Investments
boast over 1,000 rooms
Company. As religious
and will be located in the
travel continues to grow in
DECEMBER 16, 2015 WILL COMPLEMENT
Al Naseem district on the
Saudi Arabia, Four Points
ETIHAD AIRWAYS’ EXISTING 13 WEEKLY
outskirts of central Makkah,
is the perfect brand to
FLIGHTS BETWEEN ABU DHABI AND RIYADH,
Saudi Arabia.
meet the rising demand for
TO PROVIDE GUESTS WITH 18 WEEKLY
The new Four Points
affordable yet innovative
FLIGHTS AND GREATER CHOICE AND
will offer 1,139 rooms,
accommodation options in
FLEXIBILITY WHETHER TRAVELLING FROM
seven F&B outlets across
Makkah.”
SAUDI ARABIA, THE UAE OR BEYOND.
14 December 2015
ttgmena.com
16,000m and easy access 2
He added: “With ten
to the central area of the
operating hotels in the
city through a direct road
country and nine in the
tunnel from the hotel.
pipeline, Saudi Arabia is
Guests will enjoy all of the
our second largest market
brand’s popular amenities
in the Middle East and
including the signature
we look forward to more
Four Points by Sheraton
growth opportunities in the
bed, complimentary bottled
Kingdom.”
ibar
DESTINATION KSA
THE FINAL STRETCH
A MAJOR SIGNING
MILESTONE OPENING
With a keen eye on the
currently under develop-
Scheduled for completion
a flagship hotel for the
KSA, Shaza Hotels has
ment, is due to open in
in Q3 of 2016, HMH –
group in the Holy City of
signed an agreement with
2017. The property is
Hospitality Management
Madinah.
Al-Rajhi Investments to
inspired by an Andalusian
operate two hotels in Mak-
riad and is located on the
kah and Riyadh.
Eastern Ring Road next to
Holdings recently
Featuring 400-plus
revealed that Coral Al
rooms and suites, spread
Madina Hotel is in its
over 10 floors and five
advanced stages of
basements, Coral Al
in Makkah is due to open
an upcoming district of
construction and is due
Madina Hotel is owned
within the next 12 months,
the capital.
for completion by the
by Mobarak Hotels Group
and is located in Jabal
The rooms have been
third quarter of 2016.
which has appointed
Ka’aba with extensive
designed and equipped for
The 251-key Shaza Hotel
the Al Rajhi Grand Mosque,
Designs Company,
views of Al-Masjid Al-
the needs of corporate, lei-
properties scheduled to
specialised in providing
Haram. Guests will be able
sure and long-stay guests.
open next year under the
integrated hotel solutions,
to enjoy a calming atmos-
The hotel is expected to
HMH banner and will be
to oversee growth and
anaged by CapitaLand’s wholly-owned serviced
phere in the property’s ho-
have wellness facilities,
expansion.
residence business unit, The Ascott Limited
tel rooms, restaurant and
traditional cuisine in a
(Ascott) has opened its second property in the
the signature lounge.
contemporary setting and
It is one of the several
Meanwhile, the 205-key
Kingdom of Saudi Arabia.
hotel in the Saudi capital,
Area general manager for the GCC region, The Ascott
purpose planned banqueting rooms.
Limited, Vincent Miccolis commented on the milestone: “We are delighted to welcome our first guests to Ascott Sari Jeddah. Ascott Sari, a boutique five-star serviced residence offering,discreet and personalised service showcasing Ascott’s award-winning hospitality.” Miccolis added the property opens a month after the opening of Ascott Tahlia Jeddah last month. “The third property to open, Citadines Al Salamah, will see the launch of the Citadines brand in the GCC region in December. This strengthens our position as the best serviced residence company in the Middle East, and we take pride in continuing to be the market leader as we establish our presence in Jeddah.”
STRIKING GROWTH Fortifying links between the KSA and the Czech Republic, VFS Global has announced the launch of the Visa Application Centre for the Embassy of the Czech Republic in Riyadh and also in Jeddah. Applicants for visas to the Czech Republic from the Kingdom of Saudi Arabia can now visit the centrally-located centres to submit visa applications and enrol for biometrics in a spacious and comfortable environment.
ENTERING MAKKAH
to continue over the next four years. SCTH sources indicate that the number of accommodation facilities in the Kingdom until mid-2015 reached 5,868, of which 1,571 are
The Saudi Commission for Tour-
hotels, 3,970 are furnished apartments and the
ism and National Heritage (SCTH)
rest are divided among hotel villas, tourist inns,
has revealed that the hospitality
motels and resorts. Αround 77 per cent of
sector in the Kingdom has seen
accommodations are located in the Holy Cities.
exponential growth in investments
It is expected by 2020 that a number of hotels
during the past two years matching
will be built with investments estimated at $38.4
with the Saudi economy’s growth
billion. Added to this, many will be internation-
and development. Τhis is predicted
ally branded.
A number of hotels will be built with investments estimated at $38.4 billion.
Carlson Rezidor has further
infrastructure and industries,
erated by The Rezidor Hotel
boosted its presence in the
and will play an increasingly
Group, will be located in the
KSA by announcing the Park
important role within the travel
south eastern periphery of the
Inn by Radisson Makkah Al
and tourism sector of the Mid-
Holy City.
Naseem.
dle East. We want to be an
It will be part of
active partner supporting this
‘Al Rajhi’ – a complex compris-
group’s first property to open
process, and look forward to
ing four hotels with 6,000
in the Holy City of Makkah and
further expanding our network
rooms as well as the largest
will feature 463 rooms, with
together with our regional
mosque after the Haram.
a view to welcoming its first
partners,” said president and
guests in June 2016.
CEO, The Rezidor Hotel Group,
dining restaurant, two meeting
Wolfgang Neumann.
rooms, a retail area with 18 out-
The midscale hotel will be the
“Saudi Arabia is a focus country for our group. The Kingdom actively develops its
16 December 2015
ttgmena.com
The Park Inn by Radisson Makkah Al Naseem, to be op-
The hotel will offer an all-day-
lets, a male and a female gym and parking spaces.
UPDATE JORDAN
niche has begun to stand out; that of adventure. CEO, Amani Tours, Karim Mubarak told TTG: “Adventure and adventure tourism is really picking up in Jordan where many travellers interested in Jordan want to see it in a different way.” According to director of incoming, Karma House Travel & Tourism, Issam Sweis, the company will also be targeting adventure travellers, as well as a number of other segments. “We are now targeting the new niches such as bird watching and adventure (hiking, climbing, biking) since clients interested in these themes always look for new exotic destinations to practice their hobbies.” Jordan is also steadily rising in popularity as a destination for FITs, as elaborated on by managing
ETERNAL BEAUTY
director, JTB, Abed Alrazzaq Arabiyyat who revealed to TTG: “FITs, or individual travellers, are increasingly looking for unique and off-the-beatentrack experiences such as interacting with locals and enjoying unique local experiences.” Apart from the means to delight adventurers from across the globe, Jordan, which has long been known for its rich religious history, is also able to gratify the religious tourist with the site of John the Baptist’s settlement at Bethany
Just as the bright and diverse sand draws the eye to it, Jordan skilfully attracts a varied crowd to experience all its charms. Natalie Hami reports
Beyond the Jordan, where Jesus was baptised; and Mount Nebo where Moses viewed the Holy Land of Canaan that he would never enter. Mount Nebo became a place of pilgrimage for early Christians from Jerusalem. Besides these two sites there are three other holy sites in Jordan that were designated by the Vatican as Millennium 2000 pilgrimage sites.
t cannot be denied that Jordan’s
Antiquities, Nayef Al-Fayez, to ease
Board (JTB) recently received its
tourism has suffered in the wake
regulations regarding entry visas
promotion budget and has embarked
of certain troubles in the region,
for tourists coming into Jordan.
on a massive tourism campaign in
however, it also cannot be denied
Some of the amendments include
many countries around the globe.
According to Sweis, following the Pope’s visit in May 2014, interest in religious tours began to rise. Regional director – Jordan, Mövenpick Hotels and Resorts, Michael Nugent reiterated a
that this eclectic destination’s tourism
waiving visa fees for tourists of
Also keen to promote Jordan’s
similar sentiment to TTG, noting that Mövenpick
product still intrigues travellers the
all nationalities coming through
tourism product is InterContinental
properties in Jordan focus on three main niches
world over. This is certainly one
Jordanian tour operators, whether
Hotels Group, as its area director of
including that of religious tourism. “Jordan has
destination that boasts a great deal
travelling individually or in groups,
sales and marketing, Tarek Madanat
unique biblical sites near the Dead Sea that attract
of memorable experiences stemming
on the condition that they stay for
informed TTG.
religious travellers from across the world, and to
from its gastronomy, religious sites,
two consecutive nights, and waiving
culture and heritage.
“In collaboration with JTB and
whom we offer one of the best accommodation
visa fees for individual tourists who
our business partners locally and
Managing director, Jordan Tours
have organised their trip without a
regionally, we work intensively to
& Travel, Eid Nawafleh described the
tour operator and have purchased
promote Jordan through different
travel and tourism industry these days, Jordan is
wonders of Jordan perfectly and
the unified tourist site ticket, on the
channels. These marketing activities
a destination which has always proven its worth in
succinctly. “Jordan is a country of
condition that they spend a minimum
are designed to run all year round
this particular segment, offering eco enthusiasts –
options.” With sustainable tourism being a hot topic in the
outstanding diversity. It is a land that
or simply anyone that loves nature – the chance to
encompasses all, from mountains,
try out an array of eco-related experiences.
Jordan is a country of outstanding diversity.
green valleys, historical sites, wetlands and oases to breathtaking desert landscapes and the wonderful underwater worlds. All this makes the destination able to cater to the needs of different types of visitors.”
And with this sector quite firmly established, Mubarak of Amani Tours told TTG that the company will also be delving into this segment. “Amani Tours will be offering a new product
of three consecutive nights in Jordan. The unified tourist site ticket, better
reaching our potential visitors
called ‘Sustainable Tourism’. This is community
through proper channels either
based tourism, where visitors to Jordan will have
known as ‘Jordan Pass’, was also
online, offline, via the media, social
the opportunity to spend time with local Jordanian
and further accessibility to these
launched by the Ministry of Tourism
media, exhibitions or TV.”
communities and learn from them, their way of life
remarkable sites and experiences
and Antiquities and allows visitors to
that should not be left out of anyone’s
gain access to a number of touristic
bucket list, are the destination’s
sites. It also aims to save visitors time
tourism bodies.
and money.
Meanwhile, drumming up support
The Jordanian government has
Managing director, Nawafir Tours,
and exchanging, be it information, learning how to
ECLECTIC MIX
pick tomatoes or weaving a basket.
Immersed in history, Jordan has
There is no doubt that Jordan’s tourism product
enthralled visitors for centuries with
is enviable, capturing the attention of travellers
recently approved a proposal put
Adnan Habbab applauded these
its diverse line-up of attractions and
fascinated by its eclectic mix of attractions and
forward by Minister of Tourism and
efforts, adding that Jordan Tourism
activities, but currently one particular
eager to experience them for themselves.
18 December 2015
ttgmena.com
UPDATE JORDAN
PLAYGROUND OF ACTIVITIES Jordan’s landscape is a veritable
is managed by an expert who is aware
playground for adventure enthusiasts.
of all the best places in order to ensure
With this in mind, Amani Tours has
the most fulfilling experience for the
decided to expand on its offering by
traveller. In2Jordan also has a special unit with
providing adventure related tourism, set to be delivered through the newly
experts in yoga, meditation and horse
acquired company, In2Jordan.
whispering.
CEO, Amani Tours, Karim Mubarak told
Meanwhile, Amani Tours has
TTG: “In2Jordan specialises in adventure
established two new departments, Amani
tourism namely, but not limited to,
Sports and Amani Events.
horseback riding, hiking, bird watching,
“These new departments will cater to
and camping of different sorts from the
the local and international needs in the
luxury type of camping to the basic.”
areas of sports and athletics,and events,”
Mubarak explained that each activity
Mubarak concluded.
PRIME LOCATIONS Regional director – Jordan, Mövenpick Hotels and Resorts, Michael Nugent speaks to TTG about how its properties are capitalising on Jordan's fascinating sites
TTG: Tell us a little about the types of visitors that you are looking to attract? What types of experiences will they be seeking and how will you cater to their needs?
ROYAL JORDANIAN IS SET TO COMMENCE A NEW DIRECT REGULAR ROUTE BETWEEN AMMAN AND THE TURKISH CAPITAL, ANKARA, EFFECTIVE AS OF DECEMBER 8, 2015, WITH THREE WEEKLY FLIGHTS. ACCORDING TO PRESIDENT, ROYAL JORDANIAN, CAPTAIN SULEIMAN OBEIDAT THE AIRLINE IS EXPANDING ITS NETWORK IN TURKEY BY ADDING
In Jordan, Mövenpick’s unique selling point is the location of its properties, some of which are
THE ANKARA ROUTE TO THE EXISTING ISTANBUL ROUTE, NOTING THAT
in World Heritage Sites. The savvy traveller of today expects the extraordinary in terms of
IT IS BOUND TO CATER TO THE DEMAND OF BUSINESS TRAFFIC BETWEEN
experience and service, which we have at the core of everything we do.
ANKARA AND BOTH JORDAN AND BEYOND, AS WELL AS SERVING HAJJ
In the Dead Sea, we target medical tourism travellers and international patients who come for the natural therapeutic treatments using Dead Sea salts and minerals. We also target religious travellers who visit the biblical sites in the area. In Petra, which is one of the Seven Wonders of the World, Mövenpick offers two hotels that cater to leisure and adventure travellers visiting the site. Mövenpick Nabatean Castle Hotel is actually located on a hillside at a 1,400m altitude, revealing a spectacular view over the Great Rift Valley. Finally, in Tala Bay, our hotel and resort offers adventure travellers a true Red Sea experience, with activities such as snorkelling and sailing, available to our residents. The hotel is situated on the southern shores of the Red Sea at the Gulf of Aqaba, a beachfront of breath taking scenery and untouched corals.
AND UMRAH PILGRIMS. THE NEW ADDITION TO THE ROUTE NETWORK BRINGS THE NUMBER OF ROYAL JORDANIAN DESTINATIONS TO 55.
NOT-TO-BE-MISSED EXPERIENCES IN JORDAN
According to Jordan Tours & Travel
TTG: Given the amazing attractions and diverse range of activities for tourists in Jordan, how will you be capitalising on this? What promotions and experiences will you be offering visitors to Jordan so they get the full experience?
INDIVIDUALS AND GROUPS CAN ENJOY A DESERT EXPERIENCE, DISCOVERING THE WILD BEAUTY OF WADI RUM OR PETRA. THEY CAN EXPERIENCE THE BEDOUIN LIFESTYLE AND DINE UNDER A MILLION STARS TO THE HAUNTING SOUNDS OF ARABIC MUSIC. JORDAN’S FAMOUS DEAD SEA RESORTS PROVIDE A MORE RELAXED, THERAPEUTIC EXPERIENCE.
We have a wide range of packages and promotions that combine the best of what our hotels and resorts in Jordan have to offer. Travellers can tour the Dead Sea and the historical cities of Petra and Aqaba over a period of four to seven days, depending on their preferences. Whilst some packages cater to the heritage experience, others focus on
THE PETRA KITCHEN OFFERS AN EVENING OF LEARNING, FUN AND A VERY SPECIAL DINING EXPERIENCE, WITH EACH DISH GAINING THE SPECIAL FLAVOUR OF A REWARD WELL-EARNED.
relaxation and rejuvenation. December 2015
ttgmena.com
19
ibar
ON LOCATION VIETNAM “We also have representative offices for our main markets such as Germany, the UK, Japan and Spain,” she added. And with these main markets listed, TTG sought to find out which other markets are regularly visiting the destination. “For Trails of Indochina, North America, Australia and Europe remain our strongest markets, with a growing number of guests from South America. This will continue in
GREENER PASTURES
2016 with more European and UK travellers expected with the recent visa waivers,” said global director – sales and marketing, Trails of Indochina, Linh Le. Also attracting the aforementioned markets, Chee, from The Nam Hai, added to the list, stating that throughout 2015, Korea, Japan, Germany, Hong Kong, France, Switzerland and Singapore also fell among the top 10 markets.
Climbing the tourism ranks, Vietnam is on its way to becoming one of the world’s most celebrated destinations, enticing those who seek adventure, diversity and something a little bit different. Tatiana Tsierkezou investigates
Looking ahead she said: “In 2016 the markets will remain similar and we hope to attract the luxury Chinese market and the Middle Eastern market.”
TTG paid close attention as Chee went on to explain that The Nam Hai in Hoi An has begun exploring the Middle Eastern market by working with key wholesalers including Destinations of the World (DOTW) and GTA. “The Middle Eastern market is still prema-
n turmoil for decades, Vietnam has come a long
truly modern economy, establishing its rightful place on the global stage.
way since the Vietnam War in all aspects of its
“There’s a vibrancy and energy that can be felt in the air, stemming from people’s
development, but particularly in its tourism al-
hopes and dreams for what they can accomplish and become, and how they can con-
lure. Beautiful, intelligent and charming, the
tribute to the development of their country. It’s an exciting time,” she told TTG.
most discerning traveller.
Etihad Airways and Qatar Airways do fly into Ho Chi Minh City and Hanoi,” she said. “We have a representative based in Dubai and also rely on our Leading Hotels of the
country’s touristic offering is overflowing with all of the right characteristics to seduce even the world’s
ture for Vietnam, although Emirates Airline,
World partner to help us penetrate the mar-
THE MASTER PLAN
ket. This is a market that we will continue to
And while the country moves forward, the tourism industry is at the ready to capital-
develop by working with our partners in the
one imagines luscious scenery, flowing rivers and
ise on all tourism potential, with the Ministry of Culture, Sports and Tourism’s Viet-
Middle East by extending attractive offers,
flawless beaches; and this is exactly the case. How-
nam Tourism Master Plan to 2020, paving the way.
educating our partners on Vietnam and in-
Reflecting on the Southeast Asian destination,
ever, let us also add incomparable hospitality, ener-
Under this master plan, some key objectives include developing tourism as a key
viting travel agencies to visit our destination
getic cities, an insightful history and heritage, and
sector to strongly contribute to GDP; create a driving force to foster socio-economic
in order for them to promote the destina-
adventure to the never-ending list, not to mention
development; developing tourism towards professionalism; developing both inter-
tion to their respective client base.”
delicious cuisine.
national and domestic tourism; focusing on inbound and better controlled outbound
Outlining why Vietnam is so rapidly rising in popu-
Highlighting to TTG that MENA is increas-
tourism; developing sustainable tourism development with an emphasis on preserva-
ing in importance to Vietnam was Pham,
larity was director of sales and marketing, The Nam
tion and the exploration of one’s own national culture value and nature; investing in
who explained that Vietnam’s luxury portfo-
Hai, Debbie Chee: “Vietnam is considered an exotic
tourism development, and much more.
lio is ideal for the Middle East’s luxury trav-
country to visit. Everybody knows the history of
ellers. “The Middle East’s travellers tend to
the Vietnam War and is rather curious about how
There’s a vibrancy and energy that can be felt in the air.
the country has developed. Vietnam is a country of breath taking natural beauty with incredible heritage that quickly becomes addictive.” Also underlining its allure was group director of sales, The Reverie Saigon, Vy Pham: “Vietnam caters very well to a wide range of leisure travellers, from the recreationally adventurous to food en-
be high spenders who have an appreciation for luxury goods and services.” Finally, marcom executive, InterContinental Danang Sun Peninsula Resort, Le Thi My Hanh noted that the MENA market is extremely important to Vietnam for pros-
Meanwhile, other key tourism stakeholders have been implementing various initia-
perity and global economic recovery.
tives to raise awareness.
thusiasts and history buffs. It does, however, make
“We are promoting our product mainly through trade shows and tourism con-
for a particularly attractive destination for culture
ferences,” explained senior marketing executive, Luxury Travel Vietnam, Nguyen
tries possess enormous advantages and
hounds because of its rich culture, one which var-
Huyen to TTG, who added that the luxury tour operator and destination manage-
potential to complement each other in
ies so diversely from north to south, and which has
ment company also makes use of printed and online advertising including guide-
development cooperation especially as
been rooted in a long history of the country having
books, magazines and websites to spread the word.
MENA countries possess abundant capi-
consistently been shaped by foreign influences.” Pham explained that now is a particularly interesting time to experience the country because it’s
Huyen also explained that throughout 2015, the company attended ITB Asia, World Travel Market London and Latin America, Fitur, IFTM Topresa, Pata and TTM. Also highlighting that a presence at exhibitions and industry events is fundamental
Hanh said: “Vietnam and MENA coun-
tal resources and rich, natural resources. Vietnam entices these countries via economic development and stable political
not often that one has the opportunity to witness
was director of business development, Pilgrimage Village & Vedana Lagoon, Le Thi
groups. It’s a middle-income developing
the evolution of a nation in the way that Vietnam is
Da Lam, who explained that in 2015 the company attended ITB Berlin, Fitur, ILTM and
nation, moving towards industrialisation
rapidly progressing at present, towards becoming a
many more.
and modernisation.”
22 December 2015
ttgmena.com
ON LOCATION VIETNAM
A WELCOMED ENTRY n a mission to
Wyndham Hotel Group,
spread its wings
Barry Robinson remarked:
in Southeast Asia,
“Vietnam is a key tourism
Wyndham Hotel Group has
destination in Southeast
revealed plans for its very
Asia, drawing just shy of
first hotel in Vietnam worth
eight million visitors in
$40 million.
2014, and Ha Long Bay
The 217-key Wyndham
is one of the country’s
Legend Ha Long, which
premier attractions.
is currently under
With its unique beauty,
construction, will stand in
its growing popularity
Vietnam’s Ha Long City,
among travellers, and
in close proximity to the
its key positioning along
World Heritage-listed
Vietnam’s main route
Halong Bay. It is slated
to southern China, Ha
to open its doors in early
Long Bay is exactly the
2016.
kind of destination we’re
Hotel facilities include an all-day-dining restaurant,
MUST SEES:
MUST DOS:
Ha Long Bay, Hoian ancient town, Imperial Citadel of Thang Long (Hanoi), Ho Chi Minh City, My Son Sanctuary, Complex of Monuments in Hue, The San Dunes of Mui Ne, Mekong Delta.
Cruise in Halong bay, cyclo in Hanoi capital, walking in Hoian ancient town, enjoy Hue food and cruise in Nha Trang bay (Emperor Cruises).
expanding in right now.” He added: “Wyndham
meetings rooms, a pool bar
Legend Halong will provide
and pool, and a gym.
visitors to this beautiful
Pleased with the news,
According to senior marketing executive, Luxury Travel Vietnam, Nguyen Huyen
part of the world with all
president and managing
the comforts and amenities
director – Southeast
you would expect from a
Asia and Pacific Rim,
world-class, upscale hotel.”
NEW GEM GRACES SAIGON
Vietnam is a country of rich and varied culture and delicious cuisine, with strong spirit of independence and a continuous vibrancy and energy for rebuilding itself.
THAI BRAND'S GRAND DEBUT
The Reverie Saigon recently opened its luxurious doors to the public in downtown Saigon. Having taken seven years to meticulously put together,
With several openings already on the
the property houses 286 beautifully appointed rooms in 12
horizon, Thailand’s ONYX Hospitality Group
categories, four dining venues, La Scala Ballroom and a spa,
has announced that it will be entering the
among numerous other upscale facilities.
Vietnamese market with an OZO branded
The newly opened property stands in a prime location in Saigon’s District 1, in the upper and lower floors of the 39-storey Times Square tower. “In a destination as exotic and far-flung as Saigon, there’s
hotel, OZO Hoi An. This news follows the inking of an agreement between the hotel group and HB Group. OZO Hoi An, expected to open its doors to
often the expectation to design a hotel that very obviously
the public in early 2017, is due to house 364
references the destination’s heritage,” noted general man-
rooms and will be situated in a beachfront
ager, The Reverie Saigon, Herbert Laubichler-Pichler.
location in the New Hoi An City area.
“This hotel, however, is a transcendent gesture. We are
THREE IN ONE
The property will be part of a master
fast-forwarding to the day when Saigon takes its rightful
development comprising a retail complex, a
Trails of Indochina, an expert
between our different depart-
place as one of Asia’s leading cities, when upscale travellers
dining and entertainment village, residential
in exclusive, limited and luxuri-
ments as well as to improve
will expect the very best attainable – not merely the very
apartments, villas and a range of recreational
ous bespoke experiences and
our working environment.”
best in Vietnam, but the very best anywhere.”
facilities.
travel, has relocated to a new
Watson continued: “We ex-
office in Ho Chi Minh City in
pect this will improve internal
commented: “As well as key developments
order to accommodate its
and external communication
with our Amari hotel brand, we are thrilled by
growing team and allow for
and our ability to better serve
the progression of OZO and the response to
more efficient and streamlined
our clients. We’ve already seen
the brand among hotel guests and investors.
internal processes.
tremendous changes in just
CEO, ONYX Hospitality Group, Peter Henley
CEO, Trails of Indochina,
the couple of days since we
our unique OZO brand concept to Vietnam,
John Watson remarked: “The
moved in. These are exciting
is set to take ONYX into new markets in the
consolidation of the company’s
times for us.”
coming years.”
three offices into one has long
Spanning 1,700m2, the new
been a goal for Trails of Indo-
modern office houses 171 work-
restaurant, gym, flexible meeting space, a pool
china. It represents a unique
stations and boasts progres-
and much more.
opportunity to have a closer
sive design elements combined
and more efficient cooperation
with traditional Asian patterns.
Our most recent announcement, introducing
OZO Hoi An will feature an all-day dining
December 2015
ttgmena.com
23
SPOTLIGHT PHILIPPINES
reached its annual occupancy tar-
sort is also planning to open a new
gets for the year and has plans to
restaurant next year.
expand further into 2016.
TROPICAL
Speaking to TTG about the ex-
ESCAPE
Spurred on by seemingly endless optimism and strong support of the tourism authority, the Philippines is raising its tourism stakes with a host of new developments and target markets. Emily Millett reports
The grand opening of the City of Dreams Manila integrated resort
tension Villanueva said: “A total of
and entertainment complex, added
over 600 rooms will make up our
another string to the Philippines
room inventory by the end of our
tourism bow with its three ho-
expansion programme. Upon com-
tels – Crown Towers, Hyatt City of
pletion, the new phase will have its
Dreams Manila and Nobu Hotel Ma-
own private pool and landscaped
nila – its numerous dining choices,
gardens, a specialty restaurant,
and 18 luxury retail outlets.
game room, bar, meeting rooms
Infrastructure in the destination is also advancing, as director
and conference areas. “The expansion is part of our
of communications, Shangri-La
plan to support the influx of local
Boracay Resort & Spa, Cristina del
and international travellers that we
Carmen explained to TTG: “We look
expect to come to Boracay Island in
forward to a promising 2016 espe-
2016. Boracay is one of the world’s
cially as Boracay airport continues
best islands and one of the Philip-
to expand its scope of operations.
pines’ most popular destinations.
The runway extension is now com-
K
As the Philippine Department of
plete and a larger terminal is being
nown as the Pearl of the Orient, the Philippines is the next emerging destina-
Tourism targets six million tourism
built that will enable larger aircraft
tion to watch. Boasting a total of six UNESCO heritage sites including the
arrivals for 2016, we are ensuring
such as the A320 to land. New
Palawan Underground River – one of the New Seven Wonders of Nature –
that we have world-class accommo-
night landing facilities will likewise
some of the most beautiful beaches in Asia and a national hospitality that is
dations and facilities that will make
be put in place.
second to none, the destination has a lot to offer the international traveller looking to get
an unforgettable experience for
off-the-beaten-track.
those staying in our resort.”
“We project the frequency of flights to increase by up to 20 per
With visitor arrivals up 7.65 per cent for the first half of the year, the destination is growing fast; and according to the travel and tourism professionals working in the country, its wealth of offerings ensure there is something for everyone. General manager, Fairways & Bluewater Newcoast, Boracay, Carmen Villanueva told
TTG: “The pristine beaches set against the tropical climate and verdant surroundings are ideal for either a family getaway or a romantic venue for weddings and honeymoons.”
The Middle East is a notable emerging market.
Further cementing the Philippines’ ability to suit a host of tastes and types of traveller, A key factor influencing the
director of sales and marketing, Discovery Shores Boracay and Club Paradise Palawan,
cent in 2016, and we are already
Charley Magabo explained: “The Philippines (especially the resorts in Cebu, Boracay,
expansion drive being witnessed
headed positively in that direction.
Palawan) has long been known as one of the busiest honeymoon destinations in Asia. In
across the Philippines is the recent
In the longer term, we see the po-
recent years, other traveller types, such as families, solo and ‘bleisure’ travellers have
relaxing of travel requirements
tential of Boracay airport serving
been visiting the country for a leisure escape – making most local destinations adapt and
from destinations such as Japan,
as a direct gateway to the island
develop its facilities, activities, and level of service to cater to these types of travellers.”
Korea and Taiwan. To support
from neighbouring Asian coun-
these new target markets, Discov-
tries,” she added.
GROWTH AND EXPANSION
ery Shores Boracay is set to open
Despite the external challenges that the Philippines faced this year, the destination still
11 new villas in the fourth quarter
managed to experience growth and progress throughout its travel and tourism industry,
of 2016. According to Magabo, the
WELCOMING NEW MARKETS
with hotels expanding, development projects continuing and infrastructural investments
new accommodation offerings will
With the increase in international
being completed.
range from 84m² to 200m² each
flights arriving into the Philippines,
with a private plunge pool. The re-
the destination is set for an influx
Adding close to 200 keys to its room count, Fairways & Bluewater Newcoast, Boracay
24 December 2015
ttgmena.com
SPOTLIGHT PHILIPPINES in new visitor markets including the emer-
in Asia require without losing the character that is uniquely Fili-
gence of interest from the Middle East
pino,” Villanueva explained to TTG.
region.
The property’s key feeder markets continue to be China and
“While tourists from the Middle East only contributed less than two per cent
Korea, with a rise in guest arrivals from Russia and Japan. Also seeing a rise in arrivals from the Middle East, Shangri-La’s
to the Philippine tourism arrival figures in
Boracay Resort & Spa is looking forward to welcoming more guests
the first three quarters of 2015, there is a
from the region in the coming years as del Carmen expressed:
huge potential in this market,” commented
“Shangri-La Boracay’s top feeder markets are the Philippines,
Villanueva.
Korea, Japan, China and the US. We are seeing growth from Aus-
“For one, we see that inbound travellers from the region will grow in the coming
tralia, Singapore, Hong Kong, Europe and the Middle East. “The Middle East is a notable emerging market whose presence
years. We believe that this will contribute
in the island is increasingly felt. We are very much looking forward
greatly to the offers not only of Boracay
to welcoming more Middle Eastern guests who travel to the island
but also of the whole of the Philippines,
for the ultimate tropical leisure experience that is very uniquely
since Middle Eastern tourists mostly travel
Boracay.”
in groups and stay longer in the places they visit,” she added.
Pinpointing Saudi Arabia as a particular growth market, Magabo said: “Asian markets such are Korea and China remain our top for-
According to Villanueva, Fairways &
eign markets. However, we have seen significant growth from long
Bluewater Newcoast, Boracay has also
haul markets such as Australia, Canada and the UK. Although the
seen growing intra-regional travel across
numbers from the Middle East cannot be compared to other long
various nations in Asia which accounted
haul markets, we have still seen a steady growth and Saudi Arabia
for 69.74 per cent of the total arrivals into
remains the top spending market for the country.”
the Philippines as of August 2015. “We believe that the ease of access
Well aware of the endless potential of its varied and multifac-
across countries remains as the dominant
eted tourism offering, the Philippines is continuing on its path
factor that drove this trend. To support
to success undeterred. And with the increase in development, a
this trend, we have aligned our services
widening of short and long-haul target markets comes a growth
with what tourists from various countries
in visitors from the MENA region.
INDIAN TOURISM HOTSPOT
LIFESTYLE HUB LAUNCHED
LUXURY ON THE BAY
According to the latest
international tourism
official data released
arrivals to the Philippines,
Expanding its luxury portfolio in the Philippines, Hilton
by the Department
with over 61,000 Indians
Worldwide is set to open Conrad Manila along the Manila
of Tourism (DOT)
visiting the destination in
Bay in the coming months.
Philippines, India ranked
2014, putting the market
as the 12th largest inbound
in 13th position for the year.
Boasting distinctive architecture inspired by the big vessels that ply the bay, the hotel is due to open with 347 guest rooms and suites for both business and
market for visitor arrivals
Tourism Attaché,
during the nine months of
Philippines Tourism
leisure travellers. The hotel is also expected to offer two
this year.
Marketing Office India,
ballrooms, meeting rooms, a lobby and executive lounges,
Between January and
restaurants, an infinity swimming pool and complete gym
San Jeet said: “The
September this year,
growth in arrivals can
ctober this year
a more youthful energy, in-
54,565 Indian tourists
be attributed to the
was set to see
corporating the new branding
travelled to the Philippines
tourism infrastructure
AccorHotels
of Novotel along with vibrant
of luxury and lifestyle brands, Hilton Worldwide, John
as compared to 44,578
development being
launch the brand new
decor and interiors.”
Vanderslice said: “We are extremely pleased to be
tourists for the same
undertaken.
Novotel Manila Araneta
period last year, recording
“We are confident that
an increase of 22.40
the Philippines is an ideal
per cent.
destination for Indian
Novotel Manila Araneta
and spa facilities. Commenting on the upcoming opening, global head
introducing the Conrad brand's uniquely intuitive service
Center in the capital city
Center is home to two new din-
and personalised experiences to the Philippines which has
of the Philippines.
ing concepts, a wellness centre
such a well-deserved reputation for hospitality.
Located within the
which includes a gym, spa and
"In keeping with the spirit of the more than 20 Conrad
travellers and will continue
lifestyle hub of Araneta
swimming pool, as well as a
Hotels & Resorts operating around the globe, Conrad
long been considered
to attract this market in
Center in Quezon City,
Gymboree Kids Area. Business
Manila will represent a destination for a new generation
one of the important
the years to come, ” he
the 24-storey hotel
guests can avail of six meeting
of smart luxury travellers for whom life, business and
contributors of
concluded.
features 401 rooms and
rooms and a boardroom, while
pleasure seamlessly intersect.”
suites and a sky-lounge
conferences, parties or cor-
with a 360-degree view
porate events can be accom-
of the metropolis.
modated in the state-of-the-art
Chief operating
pillar-less grand ballroom or the
The Indian market has
We are confident that the Philippines is an ideal destination for Indian travellers.
officer, AccorHotels –
2,500m² outdoor landscaped
Southeast and North-
gardens.
east Asia, Patrick Basset
The opening of the property
said: “Novotel Manila
reflects AccorHotels’ continued
Araneta Center reflects
expansion in the region.
December 2015
ttgmena.com
25
FOCUS ON EVENTS
COMBINING STRENGTHS
Bringing professionals together, events are the ideal way to focus on networking and gain exposure for businesses. Panayiotis Markides reports
Managing director, Europe Congress, Alain Pallas
ment of that city, country and region within
the type of education sessions where
Europe. The event as such can be seen for the
you sit behind a table, listen and take
destination as a type of huge familiarisation
notes. We invite engaging speakers
trip. We have destinations and event providers,
that have relevant and up-to-date
such as hotels, DMCs, congress centres and
knowledge to share for the partici-
more, from the entire region on the one hand,
pants to [ponder on] during these
and on the other hand, select and screen event
interactive sessions, and to be able
buyers based on their upcoming event business
to implement themselves in their
towards that region. This way we ensure busi-
own events or business environment.
ness synergy within for both.
The mix of the event content – the boutique format with exclusive at-
TTG: How do you ensure attendance at your
tendance, experiencing the entire
event grows yearly?
action packed programme – all these elements together make our events
TTG: What are some exciting
cation, entertainment, networking, socialising and
The focus of our events is on the quality side
not only informative and inspiring
trends that you have witnessed
an organiser who not only can bring this together,
rather than the quantity side and so therefore
but also memorable and successful.
this year in the events world?
but can also assure blending all individuals into one
we increase on an annual basis the quality of
team. This obviously works much better in boutique
our procedures, internal activities and con-
TTG: Please share your latest
In general, life is becoming increas-
style events where an organiser can create this
sequently the events. It is essential that we
news with our readers.
ingly interactive and so along with
group feeling. Whatever is needed for an event, the
research and understand how the markets are
it are events. Participants as people
outcome is the priority and so the feeling that an
changing and thus anticipate these changes to
MCE Central & Eastern Europe takes
have a higher need for sources
event leaves among its participants is key to how
ensure that we match the current needs of the
place in Berlin from February 21 to
of information and a more varied
the outcome brings results.
participants.
23, 2016 at Hotel Berlin, Berlin and is
event programme. The event as
supported by host destination Visit
such, whether a conference, incen-
TTG: What positive effects does a well-executed
TTG: How is your event both informative and
Berlin, where 80 destinations and
tive or congress, requires multilevel
event bring to a country’s development and most
inspiring for delegates?
providers will meet face to face, net-
organisation in which not only the
especially its tourism development?
core of the event’s need is ad-
work, socialise and do business with Our events offer a perfect mix of keynotes,
120 selected event buyers, invited
dressed, but packed within a total
Our events are tailored to regional destinations and
business meetings, networking and socialising.
based on their upcoming business
framework of aspects such as edu-
so are key to the inbound MICE tourism develop-
I would say that the keynotes we have are not
for central and Eastern Europe.
NEWSINBRIEF A renowned venue in Austria, the Vienna Tourism board’s VIENNA CONVENTION BUREAU has been licensed to certify meetings as ‘green meetings’ for another four years.
SUNTEC SINGAPORE CONVENTION & EXHIBITION CENTRE emerged as Asia’s Leading Meetings & Conference Centre at the 22nd Annual World Travel Awards for the 10th consecutive year.
26 December 2015
Global DMC, PACIFIC WORLD has recently confirmed a partnership with ibtm events to facilitate ground operations at ibtm china.
ttgmena.com
NASSIMA ROYAL HOTEL boasts the iconic club Movida Dubai as a prime venue, available for booking exclusive events.
AWARENESS FAMILY TRAVEL
We specialise in this segment with each room catering to families. The rooms are also big enough to have an annex for the family. Furthermore, we specialise in families which have children over the age of five. We will be looking after parents as much as the children with adultsonly pools and restaurants.
VIBRANT WONDERS The colourful world of family travel continues to evolve and grow. Natalie Hami investigates the latest trends
Managing director, First and Foremost Family Hotels, Michael Scully
NEWSINBRIEF TWENTIETH CENTURY FOX CONSUMER PRODUCTS has announced plans to build a Fox-branded theme park and resort in Dubai. 20th Century Fox World, Dubai, an immersive entertainment destination, will encompass themed lands featuring unique attractions, rides and retail outlets that will bring to life the studio’s iconic film and television franchises. The licensing partnership with AAHG also calls for the creation of the world’s first Fox-branded resort, in which themed rooms will enable visitors to further immerse themselves in the entertainment brands of 20th Century Fox.
NAKHEEL is planning to partner with Centara Hotels & Resorts, to develop a 550-room resort at Dubai’s newest tourism attraction – Deira Islands. The upscale beachfront resort, complete with its own waterpark, would be the first Centara establishment in the UAE. The resort and waterpark would be located within easy reach of Nakheel’s Deira Mall and Deira Islands Night Souk, which will comprise 6,400 shops, restaurants and cafes between them.
MISSION HILLS CHINA has announced a joint partnership with Guangxi Investment Group and international theme park owner and operator, Village Roadshow Limited (VRL) for the establishment of Wet’n’Wild Haikou, China’s first Wet’n’Wild water theme park. Scheduled to open in Q4 of 2016, the 50,000m2² Wet’n’Wild Haikou is located within Haikou’s 1,000,000m2² Mission Hills Centreville. It features Mission Hills Lan Kwai Fong; a family-friendly cosmopolitan leisure complex with restaurants and bars, shopping, entertainment and cultural elements; internationally renowned hotel brands and more.
28 December 2015
ON YOUR DOORSTEP Managing director, Wego MENA and India, Mamoun Hmedan speaks to TTG about what destinations are trending in the region for families n Wego, Dubai
90 minute drive from
is still the top
each other so family
destination by
trips between the two
city for family holidays.
are accessible and
There are some fantastic
affordable. While the
attractions for families
two cities are popular
in Dubai, including the
with GCC residents,
Dubai Mall, Burj Khalifa
international visitors are
and Mall Aquarium,
also finding the region
Jumeirah Beach, Wild
extremely attractive as a
Wadi Water Theme Park,
family destination.
Ski Dubai at the Mall of
The majority of
the Emirates, to name
travellers searching
just a few.
[the website] for hotel
Following Dubai; Cairo, Istanbul, Riyadh and
two people, yet 25 per
Jeddah are also popular
cent are families of three
for family holidays. In
or more.
Abu Dhabi the city is
ttgmena.com
accommodation involve
Families are
continuing to develop
increasingly taking
more attractions and
winter ski holidays as
Ferrari World is a great
well, and both Turkey
example. Dubai and
and Lebanon top the list
Abu Dhabi are only a
for Wego users in MENA.
ibar
AWARENESS FAMILY TRAVEL
THE BEST OF TURKEY FOR FAMILIES
According to managing partner, Ufuk Gokdeniz, Blue Phoenix Travel
> I NSTEAD OF CITY TOURS, SHORT DAILY PICNICS FOR FAMILIES ARE ONE OF OUR FAVOURITE ACTIVITIES FOR THEM
REGIONAL DEMANDS Regional vice president Middle East and Africa, Wyndham Hotel Group, Michael Zager discusses the trends observed in Dubai and Abu Dhabi with TTG ne of the biggest trends we’re seeing in family travel within
> C HOOSING LOCATIONS CLOSE TO SHOPPING AREAS IS ALWAYS A BONUS. WE ARE ABLE TO POINT OUT SPECIAL PLACES FOR SHOPPING WHERE THEY CAN REALLY ENJOY THE RETAIL EXPERIENCE
the region is the increasing demand for more space and privacy from family accommodation. Hotels with large rooms and suites or properties that can offer serviced apartments, such as our brands Ramada Plaza and Hawthorne Suites by Wyndham, are therefore best placed to cater to this demand. Another trend we are observing in-
OCEAN ADVENTURES CEO, Travel Matrix (Middle East representative for Celebrity Cruises), Lakshmi Durai talks to TTG on how cruising provides the perfect vacation for the whole family
of the ‘staycation’, where local families from the region save on travel costs and
creasingly across the region but espe-
time by holidaying at one of our fully
cially in Dubai and Abu Dhabi is the rise
equipped family resorts.
KEEPING ENTERTAINED Director of sales and marketing, Dusit Thani Laguna Phuket, Sergey Kutuzov highlights to TTG what the Thai resort offers Our resort is part of Laguna Phuket and is a family destination with lots
menus. Our Busy Bee Kids Club provides
The Middle Eastern vacationers
as well as the teens can participate in the Xbox
of indoor and outdoor activities
lots of activities for children from
predominantly travel with
tournament or gaming theme night. Free play with
including watersports, golf, shopping,
three up to 12 years of age including
family. They expect their family
Xbox and Kinect for Xbox is also available during
sightseeing and much more.
educational classes. In addition there
vacation to provide something for
specified hours in the Fun Factory and X-Club.
all age groups so that everyone
Celebrity cruises also offers plenty of sporting
We have 27 two-bedroom villas with private plunge pools,
is a kids’ section in the swimming pool and outdoor playground.
can have a proper vacation to their
activities onboard. Teens can pick-up a friendly
a choice of suites and a number
taste. Cruising serves as the perfect
game of croquet or bocce in our lawn club or
of interconnecting rooms to
variety of sports activities: table
solution for multi-generation
test their skills in golf putting, blongo and baggo,
accommodate them together. We
tennis, billiards, volleyball, mini-golf,
family travel.
basketball, ping-pong and more. All ages can cool
also have a special Middle Eastern
waterpolo, as well as motorised and
off in the pool with a game of volleyball.
menu and halal meals as well as kids’
non-motorised watersports.
Celebrity Cruises has the youth and
[For older guests there is a]
teen clubs for the children to engage in different activities with children of their own age group. With an enticing line-up of
Complex general manager, Le Meridien Al Aqah Beach Resort & Spa, Patrick Antaki
261 destinations in 72 countries, Celebrity Cruises provides enhanced destination experiences to adventurous travellers in Alaska, Bermuda, California, Canada/New England, the Caribbean, Europe, Hawaii, the Pacific Coast, Panama Canal, South America and year-round in the Galapagos Islands. We have one of the largest digital games and entertainment experiences at sea; the Xbox stations
Al Aqah has adapted its offering to give the traveller options, from young families who want to use the kids’ club together or for those parents who want their kids to spend some time in the club supervised, whilst the parents have some quality time together.
and mobile consoles. The youngest
30 December 2015
ttgmena.com
ibar
ANALYSIS TREND OUTLOOK TTG. “We have a special division at
sector,” vice president of operations
Sharaf Tours which caters to this
– Egypt and Levant, Hilton Worldwide,
segment and our consultants are
Christian Muhr explained to TTG.
trained to handle this niche business.”
“This year, Hilton invested heavily in IT infrastructure globally, including a variety of mobile applications, our
MIXING BUSINESS AND LEISURE
websites, data centres, sales and onproperty systems.
This thirst for experiential travel is not solely restricted to the leisure tourists or the adventure seekers. For 2016 the trend is seeing the growing inclusion of business travellers, who are no longer happy to just fly in and out of a country to experience conference rooms, office buildings and their hotel restaurant. In fact, business travellers are increasingly incorporating leisure
CHANGING TIDE Like a wave in the ocean, the world’s travel and tourism industry is in a constant state of flux, altering its shape in accordance to the whims of the sea of global travellers. Emily Millett writes
activities into their itinerary, heralding the advent of the ‘bleisure’ trip. Commenting on the phenomenon, PR and marketing manager, Le Gray Beirut, Rita Saad told TTG: “We are
The evolution of digital technology in travel is transforming the tourism sector.
seeing growing numbers of travellers to Le Gray Beirut combining business
“These investments include straight-
with leisure. Businessmen and women
to-room technology that is being rolled
are now bringing their families along
out globally and will allow guests to
with them on a business trip to enjoy
use their mobile devices as room
the shopping or nightlife available in
keys. By the end of 2016, the majority
Beirut. They extend their trip for a
of our rooms system-wide will be
couple of extra days to experience
equipped with this functionality. In
what the city has to offer.”
addition, Hilton HHonors members
According to a report by
are already able to check-in and select
BridgeStreet Global Hospitality, 83 per
their rooms from a digital floor plan
cent of travellers use time on business
or list directly from a mobile device,
trips to explore the city they are
tablet or computer at more than 4,100
visiting and 37 per cent add personal
Hilton properties worldwide. These
travel days to most or all trips.
expansions and many more will ensure
Vice president of marketing, BridgeStreet Global Hospitality,
Hilton remains at the forefront of the global hospitality industry.” The beauty of the travel industry
ravel can be meticulously planned or instantly spontaneous. It can be artfully
Kelly Murphy noted: “Employees feel
curated or impulsively unstructured. However we choose to holiday, whether for
bleisure opportunities benefit them
increasingly offering mobile apps and
business or for leisure, there are always a set of systematic trends that we as
and add value to work assignments,
digital services is that it not only makes
travellers form based on what we want to do and how we want to do it, which in
contributing to higher job satisfaction
the experience more convenient for
and loyalty.
the traveller, it also turns the guests
turn influences the dedicated travel and tourism professionals who facilitate our trips. Travel trends are the collective ways in which we choose to see the world; and as our
“The majority of our guests surveyed
into destination ambassadors and
modern lifestyles shift and evolve, so do the various factors we seek out when we travel.
have taken bleisure trips before, also
brand marketers. Give your clients the
Ten years ago, you couldn’t book a hotel room using your mobile phone, and today the
noting they are equally or more likely
ability to connect and they will share
things that are considered ‘en vogue’ were as yet un-dreamt up by the industry.
to blend business and leisure travel in
their experiences via social media
the future compared to five years ago.”
platforms.
As 2015 draws to a close, we take a sneak preview into what the wonderful world of travel and tourism has in store for the world in 2016.
The unavoidable fact that being online
Responding to this trend, a number
is so much easier for today’s travellers,
of destinations including major players
has certainly been a key influencing
in the Middle East, are rolling out
factor on the burgeoning bleisure travel
mobile companion apps and travel
One trend that is set to continue in popularity next year is the increasing interest in once-
trend, as employees can connect from
guides to help visitors get an enhanced
in-a-lifetime personalised experiences. Travellers are no longer satiated by faceless brands
anywhere using their smart phones,
experience in the palm of their hands.
offering cookie cutter experiences. They want stories to write home about and one off
personal devices and the ubiquitous WiFi.
ONCE IN A LIFETIME
experiences that they can share with family and friends on social media. Area vice president – Middle East and Indian Ocean, Six Senses Hotels Resorts Spas, John Philipson told TTG: “The past trend continues where travellers are looking for
The year 2016 is looking set to
GOING MOBILE
be one where the increasing use of mobile and digital technology
Indeed mobile technology is a travel
will help the industry in providing
trend for 2016 which is set to see
guests and travellers with the
this trend by curating authentic destination-specific experiences, and providers who are
continuous growth throughout the
unique experiences they so crave,
able to craft these once-in-a-lifetime activities, will be stood in good stead for 2016.
next decade.
regardless of whether they are
something unique and memorable that they may not have experienced before.” Many travel and tourism providers today are focusing their services on responding to
“We are noticing a growing trend towards bespoke holidays which require a very professional approach,” general manager, Sharaf Travel Service, Premjit Bangara told
32 December 2015
“The evolution of digital technology in travel is transforming the tourism ttgmena.com
travelling for business, leisure, or both.
PEOPLE ON THE MOVE
DIRECTOR OF SALES AND MARKETING
RODDY GORDON
CLUSTER DIRECTOR OF SALES & MARKETING – EGYPT
Corinthia Hotels has
Having initially joined Fairmont
announced Hamza Shishani
Raffles Hotels International
as director of sales and
(FRHI) in 2007, Magdi Gamil
marketing for its hotel in
has been promoted to cluster
Khartoum, Sudan.
director of sales and market-
Hamza, a Jordanian national, has a colourful background with experience in the real estate and hospitality sectors. He has assumed senior positions in brands such as Hyatt, Kempinski and InterContinental Hotels and Resorts.
ing, FRHI – Egypt. Gamil’s scope now includes Citystars Sharm El Sheikh tribrand complex and any new projects in Egypt, in addition to his current role as director of sales and marketing, Fairmont Nile City, a post he has had since 2011.
TIME HOTELS MANAGEMENT
MAGDI GAMIL
FRHI - EGYPT
CORINTHIA HOTEL KHARTOUM
HAMZA SHISHANI
DUSHAN GUNARATHNA
VICE PRESIDENT OF SALES AND MARKETING
DIRECTOR OF REVENUE
UAE-based hotelier, TIME
Also joining the TIME team
Hotels Management, has
is newly-appointed director
heralded the appointment
of revenue, Dushan Gunar-
of a new vice president of
athna, who brings e-com-
sales and marketing with
merce expertise and a solid
international hotelier, Roddy
reservations background to
Gordon, taking the helm.
the company’s corporate
His professional career has
leadership.
spanned Hyatt International,
Gunarathna joins the team
and Atlantis, Rosewood Abu
from home-grown brand,
Dhabi and Tamani Hotels &
Rotana Hotels, where he pro-
Resorts in the UAE. He also
gressed to area e-distribution
has extensive experience in
manager, responsible for 27
hotel pre-openings.
properties, in five years.
If you have recently been promoted or appointed key staff, please visit our website...
hospitality experience, Ina Boneva joins the team at Yas Island Rotana and Centro Yas Island, Abu Dhabi as its new director of human resources. Her appointment is widely believed to solidify talent programmes and define the strategies that will help drive Yas Island Rotana and Centro Yas Island to new levels of excellence in Abu Dhabi and beyond.
GENERAL MANAGER Centara Hotels & Resorts has introduced Shadi Refai as general manager of Centara Muscat Hotel in Oman, which is set to be opening in the first quarter of 2016. Refai is Italian with 16 years of experience in the hotel industry. Previously, he was the executive assistant manager at Shangri-La’s Boracay Resort & Spa in the Philippines. Refai boasts experience with brands such as The Ritz-Carlton; Four Seasons; and Sofitel.
December 2015
ASSISTANT DIRECTOR OF SALES Park Regis Kris Kin Hotel Dubai has appointed Mohamed Farooq as the new assistant director of sales. Bringing with him more than 14 years of experience in the hospitality industry, he also has extensive knowledge of the UAE market. In his role, Farooq will support the director of sales in driving new source markets while strengthening relations with existing partners and key accounts.
ttgmena.com
AMANDA PHIPPS
KEMPINSKI HOTEL MALL OF THE EMIRATES
With over five years of
MOHAMED FAROOQ
PARK REGIS KRIS KIN HOTEL DUBAI
DIRECTOR OF HUMAN RESOURCES
SHADI REFAI
CENTARA MUSCAT HOTEL
YAS ISLAND ROTANA & CENTRO YAS ISLAND
INA BONEVA
DIRECTOR OF HUMAN RESOURCES An experienced HR innovator and strategist, Kempinski Hotel Mall of the Emirates has named Amanda Phipps as director of human resources. A qualified fellow with the Chartered Institute of Personnel Development (CIPD), Phipps joined the Jumeirah Group in Dubai as human resources manager in 2013, before assuming her current role with Kempinksi.
33
PICTURE PERFECT British celebrity chef Gordon Ramsay returns to the St. Regis Doha for an exclusive evening with food connoisseurs.
Vice President and Prime Minister of the UAE and Ruler of Dubai, HH Sheikh Mohammed bin Rashid Al Maktoum pays a visit to Emirates Airline’s first two-class configured A380, which was delivered directly from Airbus in Hamburg Finkenwerder to the Dubai Airshow.
Travel industry experts representing airlines, hotels and travel agencies from across MENA come together at Travelport’s e-volve summit in Istanbul.
Turkish Airlines engages seven-time Guinness World Record holder The Sand Sculpture Company and its owner Ted Siebert to build the tallest sandcastle in Miami.
Radisson Blu Hotel, Doha in partnership with Hamad Medical Cooperation organises a blood donation drive as one of its annual CSR activities.
General manager, Millennium Corniche Abu Dhabi, James Wilson welcomes the recently crowned Miss Vietnam of Northern California 2015, Gwen Do, during her first visit to the UAE.
Picture perfect A visual tour of recent for more news visit: www.ttgmena.com 34 December 2015
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events in the region...
SOCIAL HUB
Our Team
SOCIAL MEDIA HIGHLIGHTS Another year passes and another year of trade shows comes to a close. Having concluded, the World Travel Market London 2015 recently united travel and tourism entities spanning the globe. Here are some of the highlights…
GENERAL MANAGER Chris Christou CChristou@ttgmena.com D: +357 24 803003
MAIJU VAANANEN @MaijuVaananen #WTMLondon is great. @dubaitourism superheroes look great. @TTGMENA issue looks great. Customers are great. Happy!
WTM RESPONSIBLE TOURISM @WTM_WRTD Some interesting figures on the importance of #ResponsibleTourism #WRTD #WTM15
EDITOR Natalie Hami MEDIA REPORTER Panayiotis Markides DIGITAL CONTENT CREATOR Tatiana Tsierkezou CREATIVE DIRECTOR Edward Beales SENIOR DESIGNER Maggie Basdermadjian E-COMMERCE MANAGER Panayiotis Philippou PPhilippou@ttgmena.com D: +357 24 803008 E-COMMERCE EXECUTIVE Marina Drakou Mdrakou@ttgmena.com D: +357 24 803077 ACCOUNT MANAGERS Helen Moss Hmoss@ttgmena.com D: +357 24 803074 Marianne Shokry MShokry@ttgmena.com D: +357 24 803012 Maiju Vaananen MVaananen@ttgmena.com D: +357 24 803010 Elaine Hockley EHockley@ttgmena.com D: +357 24 803011 CHIEF FINANCIAL OFFICER Costas Miaoulis CMiaoulis@ttgmena.com D: +357 24 803002 ACCOUNTS EXECUTIVE Vasilis Eracleous VEracleous@ttgmena.com D: +357 24 803026 CREDIT CONTROL Stala Antoniades SAntoniades@ttgmena.com D: +357 24 803015 HEADQUARTERS Nietzsche Street, Ria Court 9, 1ST Floor 6028 Larnaca, Cyprus Tel: +357-24 803000 Fax: +357-24 803060 Email: INFO@ttgmena.com Website: www.ttgmena.com THAILAND REPRESENTATIVE Public Major Media Ltd, Janya Limmanee Janya.Limmanee@publicitas.com Tel: 662 651 9273 JAPAN REPRESENTATIVE Pacific Business Inc, Hiroko Kujime Kujime-pbi@gol.com Tel: 81 33661 6138 TTG Worldwide Titles* TTG Middle East & North Africa operates under a licence from TTG Media Limited in the UK
TTG Middle East & North Africa is a member of the TTG network of media alongside: TTG UK and Ireland, TTG Russia and CIS, TTG Nordic, TTG Czech Republic, TTG Italia, TTG Asia, TTG China TTG India * For information on these publications, please contact us at: INFO@ttgmena.com TTG MENA is part of the CADS Group
THE CANARY ISLANDS @CanaryIslandsEN The Canary Islands pavilion wins best stand in show at the prestigious @WTM_London
OMAN TOURISM UK @Oman_Tourism_UK Come to #MeetOman for a chance to WIN an iPad mini @WTM_ London #OmaniDolls #WTM15
ETIHAD AIRWAYS @EtihadAirways Glad to meet with @airberlin, @AirSerbia, @JetAirways & @ AirSeychelles Crew at #WTM15 in London!
WTM LONDON @WTM_London Congratulations to Egypt who have won the People's Choice Award! #WTM15 #iamatWTM
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MOST READ STORIES TTGMENA.COM
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ROCCO FORTE HOTELS: INTRODUCING ROCCO FORTE SPAS ATDD AND AJMAN DED PARTNER TO ENHANCE ECONOMY SOFITEL ABU DHABI CORNICHE NAMED BEST LUXURY BUSINESS HOTEL CONSTRUCTION ON OMAN AIR FLIGHT TRAINING CENTRE TO BEGIN BAHRAIN AIRPORT COMPANY CEO SCOOPS IMPORTANT ACCOLADE
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JANUARY ISSUE
• DESTINATION KUWAIT • ON LOCATION OMAN • SPOTLIGHT SINGAPORE • FOCUS ON MICE • AWARENESS MOROCCO AND TUNISIA • ANALYSIS RELIGIOUS TRAVEL December 2015
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