The Little Book of Touring

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THE LITTLE BOOK OF TOURING YOUR GUIDE TO TTC TOUR BRANDS


BRAND & BRAND EXPRESSION

MARKET SEGMENT

TRAVELLER PROFILE

TRAVELLER NEEDS STATE

The New Golden Age of Travel

HIGH END

Discerning, affluent and well travelled

Superior 5 star quality, experience and service

PREMIUM

Worldly and refined

Travel that educates and uncovers new insights from the places they visit, always in premium style

VALUE

Mass market

A reliable, quality and value option to see the Icons and Connect with Locals

UNPACKAGED

Budget conscious and experience driven

Comfort and ease of a tour for those travellers visiting destinations not for the first time, it ain't their first rodeo

NEXT GEN

18-35 year olds

To be part of a lasting traveller community while experiencing worldwide adventures

The Art of Touring in Style

Tour Differently.

ESSENTIALS BY US TAILORED BY YOU

TRAVEL TOGETHER

100+ YEARS TRAVEL EXPERTISE

FAMILY OWNED & RUN


BRAND DELIVERY

EXPERIENCE EXCLUSIVES

EXPERIENCE FEATURES

TRAVEL GROUP SIZE

Founders Club

VIP access, Concierge services, Exceptional Dining and Magnificent Stays

Average 20 guests

Premium and insightful tours to feed and educate curious minds

Dine Around. Customised coach with more leg room

Premium travel in style and in comfort, superior dining and insightful experiences

The best way to unlock the must sees and local secrets across the globe

Be My Guest Stays with Stories

Iconic to local casual experiences

Average 44 guests

The ultimate unpackaged tour that lets travellers make it their own

1000 Choice Experiences to tailor your tour your way

All essentials taken care of with flexibility to tailor your trip, your way

Average 44 guests

Ready made travel adventures delivering better experiences

18-22 Gap trips 27-35 Exclusive trips 35-45 Reunion trips Pride trips Plus+ trips Detour Adventures

Limited edition small group journeys. The finest end-to-end travel experience

DRIVEN BY SERVICE

Social Travel to explore the world with like-minded travellers

Classic Groups: Average 33 Guests (max 40) Small Groups: max 24

Europe & North America Average 44 guests Other Destinations Max 24 guests Sailing & Detour Max 16 guests

RESPONSIBLE TRAVEL​


TOURERS WANT TO GO EVERYWHERE IN 2024 Europe and Asia are the top international destinations being considered by travellers: Australia

52%

Europe

51%

Asia

43%

New Zealand

38%

United Kingdom

34%

USA

27%

Canada

19%

Pacific Islands

17%

Ireland

14%

Middle East

9%

India

7%

Africa

7%

Latin America Antarctica

6% 3%

51%

of travellers are considering travel to Europe in the next 12 months, significantly higher than 43% in 2022. About the Data: The Big Tour Study surveyed 2,796 respondents across Australia and New Zealand. Respondents were majority female (67%), aged 60-69 (41%) and retired (51%) with a preference not to disclose avg. HHI.


HOW BIG IS THE TOURING MARKET ?

4.3 MILLION AUSTRALIANS over the age of 18 would book a tour in the next 12 months.

24% INCREASE in tour considerer market year on year. From 3.4 million considerers in 2023 to 4.3 million in 2024.

58% OF NON-TOUR-INTENDERS would consider guided group travel to a destination they wouldn’t feel comfortable travelling alone.

12,292,735 Australians 18+ are intending on travelling internationally in the next 2 years.

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REASONS TO SELL YOUR CLIENTS ON A TOUR There is something for every style of traveller with our five brands 1000+ tours across 6 continents 2 million+ happy guests globally Over 170,000 independently verified 4.6/5 FEEFO REVIEWS for all five brands

2 . SEE IT ALL – AND THEN SOME Each of our brands introduce local culture in a unique way, tailored to the expectations of our key market segments. On Contiki, Next Gen travellers can take an adventure with local hosts on the Detour range. Trafalgar’s Be My Guest experiences invite travellers into the homes of more than 100 super-hosts around the world. Luxury Gold's Founder's Collection includes unrivalled, stand-out travel experiences. From European nobility to Austrian Princesses and Peruvian politicians, guests can mingle with the people who have shaped the history of the places they go.

1. T OURING IS ABOUT FREEDOM AND FLEXIBILIT Y Don’t waste a moment in line with other sightseers, miss out on a table at a favourite restaurant, or wander aimlessly past something extraordinary. On a guided tour, your clients will make the most of their time, with our team ensuring their trip runs seamlessly and stress-free. Our itineraries are thoughtfully planned from an early morning espresso at the local coffee shop, through to a day of exploring, learning or relaxing into the evening. Our experience means we have perfected the art of travel by combining the right amount of free time with sights and local experiences to ensure your clients have their best trip. 6

3. FEEL GOOD ABOUT TOURING! Touring enables us to spread the tourism dollar further into more rural or off-thebeaten-track parts of the countries in which we travel, supporting local communities beyond just those key access cities. Guests may spend two nights in Venice then two nights admiring the mystical hilltop town of Assisi, where tourism dollars importantly go back into supporting the local communities and maintaining traditional life for generations to come.


4 . MAKE REAL CONNECTIONS Whether your clients are travelling on their own or with family and friends, one of the greatest blessings to come from travel is the inspiring people you meet and lifelong connections created. A group tour is the ultimate facilitator of friendships, and our holidays attract people from all over the world who are looking to travel with likeminded explorers.

REASONS FOR A CONSULTANT TO SELL A TOUR: 1. EVERYTHING IS TAKEN CARE OF: All of the components your customer needs, in the click of a button. 2 . VALUE: Provides options that suit every budget, meaning you can find a touring option for any and everyone and improve your chances of instant conversion. 3. TIME: We save you time and deliver on experience that cannot be created independently. And, if your clients’ plans change, you can amend one product with one supplier rather than multiple, saving you so much time.

5. R ESTAUR ANTS , EXPERIENCES , HOTELS ALL BOOKED FOR YOUR CLIENT Touring isn't just about the places you visit, or the destinations you travel to. It's about securing that Michelin Star dining experience for your Luxury Gold client, or having 1000+ Choice Experiences available for your Costsaver client to choose from. Making sure your Trafalgar customer unlocks a Be My Guest experience, and has a local cooking class in Italy. In any case, every detail is taken care of.

4 . COMPANY: A trusted collection of brands encompassing over 103 years’ experience, who supports both brand and business through training, incentive and a healthy commission offering – TTC are proud to be robust supporters of Travel Agents globally. 5. EXPERIENCE: With an award winning digital presence along with a national sales team to support you, allow your client to become our guest. We are Driven by Service to ensure your agent experience is seamless, providing you endless training and reward opportunities. 7


TRUTHS NOT TRENDS AUSTRALIA & NEW ZEALAND TOUR TRAVELLER NEEDS IN 2023 We understand that our travellers are constantly evolving and seeking new experiences. As a business that takes great pride in truly understanding our consumers, we have undertaken an extensive Big Tour Study. This comprehensive study is brimming with invaluable insights about our customers, their travel aspirations, and the planning process. Our aim with this study is for you to uncover intriguing truths that will contribute to the growth of your TTC Tour Brands' revenue. Speak to your local Sales Manager to get a copy of the full report.

SAMPLE & METHODOLOGY: n = 2,796 tourers across Australia and New Zealand. Responses collected from Luxury Gold, Insight Vacations, Trafalgar, Costsaver and Contiki website prospects and past customers. 5-minute online survey and questionnaire coverage included touring behaviours, future intentions, preferences and profiling questions. 8


TRUTH 1

SPECIALIST TOURS ARE POPULAR We are seeing a growing demand for tours focusing on specialist themes or appealing to certain groups of people.

Value

57%

Premium

50%

Specialist tour

47%

Flexible Budget High end

32% 16% 12%

Specialist tour (e.g. with a company that specialises in certain regions / destinations), Budget (e.g. essential inclusions, 3 star hotels), Value (e.g. many inclusions, 3-4 star hotels), Premium (e.g. many inclusions, 4-5 star hotels), High end (e.g. premium inclusions, all 5 star hotels), Youth (e.g. social travel for 18-35s), Women’s only travel, Flexible (e.g. part organised, part self-guided).

THE SOLVE TTC Tour Brands offer specialist experience group tours to see interesting events happening across the world, or to travel with like-minded people, like our Trafalgar family tours. We also have a dedicated groups department, TTC Groups, where travel agents can block allocated space on a scheduled departure, or create a completely customised itinerary using our on-ground operators and hotel partners. B19. Which of the following types of tour would be most appealing for your next tour? Please select all that apply. Total ANZ Sample n=2,976

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TRUTH 2

LEAN INTO OUR RISK-FREE DEPOSIT Tourers would prefer to pay a deposit to reserve their trip, then pay the rest later.

LONG TERM BOOKERS: 38% would book a tour 6 months before travel or sooner

SHORT TERM BOOKERS: 48%

31%

62% would book a tour at least 7 months in advance

14% 6% 1% A month in advance or less

0% 2-3 months in advance

4-6 months in advance

82% of long-term bookers would prefer to pay a deposit to reserve, then pay the rest later

7-12 months in advance

1-2 years in advance

More than 2 years in advance

79% of short-term bookers would prefer to pay a deposit to reserve, then pay the rest later

THE SOLVE Both short-term bookers and long-term bookers confirmed they want the peace of mind of paying a small deposit first and making the final payment later. Agents can secure their clients spot on their next tour with TTC Tour Brands with our risk-free deposit. B8. How far in advance would you book a tour? B9. And what would be your preferred payment option? Total ANZ Sample n=2,976

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TRUTH 3

TOURS GIVE PEOPLE PEACE OF MIND Over half of prospective travellers feel more secure exploring new areas with a tour.

54% 54% of tourers are looking to explore places they normally wouldn’t explore on their own – i.e. off the beaten track

THE SOLVE With TTC Tour Brands, travellers will have the peace of mind that all logistical aspects of their tour are taken care of. They will be escorted by an experienced Travel Director that knows all the ins and outs of the area ensuring your clients are looked after in all aspects. B3. For your next tour, which of the following would you be looking for? Please select all that apply. Total ANZ Sample n=2,976

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UNDER 35’s

APPEALING TO THE NEEDS OF UNDER 35’s Younger tourers (aged under 35) are more likely to be looking to tour to meet new people & make friends (57%) or go off the beaten track (61%), but without breaking the bank. They’re most interested in tours at the Value tier e.g. 3-4 star hotels as well as some inclusions to maximise their budget. The key moments sought by under 35s are consistent with tourers overall; to tick off a new country (75%), new culture and experiences (70%), or tick items off the bucket list (65%). While under 35’s can be swayed by the social aspect of touring, agents can’t forget to talk about these main reasons to go on a tour to resonate! Location is the most important factor when choosing a tour (27%), with Europe being considered by 84% of under 35’s. Asia (42%) and Africa / Middle East (32%) are also on their minds. Under 35’s have a tour budget of $5,205 on average, and 48% are wanting to book tours of 8-14 days in length with others seeking longer travel experiences or multiple tours to experience various locations. They are most likely to be solo travellers (37%) but many are still travelling with a friend (20%) or their partner (17%).

DID YOU KNOW? The average age of a Contiki traveller in Europe is 26 years old, whereas in other destinations it is 28. Whilst nightlife may be the drawcard for some of our travellers to experience in different destinations, our groups tend to have diverse collectives within; so your traveller can rest assured knowing their experience will be curated towards how they want to spend free time.

AGENTS SHOULD TALK ABOUT:

Included Experiences 12

Value Tours

New Countries

Immersive Cultures

Meeting People


Agents should recommend Contiki as it specialises in social travel for the youth sector, or alternatively Costsaver, as it offers the ultimate independent unpackaged tour, giving hassle-free holidays.

Solo Options

Europe

MultiCountry

Unique/Off the Beaten Track

Price per Day 13


36-54s

HOW AGENTS CAN WIN WITH 36-54 YEAR OLDS? For those travellers aged 36-54 tours are seen as the best option for ease & value. Tours take the hassle out of planning (76%), they allow them to budget effectively e.g. everything included upfront (63%), and inspire them to try something new (44%). Barriers to address with this group are around tours putting you on a tight schedule (35%), not being able to find a tour that suits them (24%) or concern around the amount of time spent on a coach (27%). The moments sought by 36-54 aged travellers are to tick off a new country (73%) or tick items off the bucket list (68%) and visit some cultural icons (56%). While 36-54 aged travellers are looking for value in their tours, agents can’t forget to talk about these main reasons to go on a tour to resonate! 21% intend to travel with their immediate family, far higher than other generations, while 29% are considering solo travel.

DID YOU KNOW? This group of travellers are the most likely to book more than two tours within the same holiday. Check out our short trip suggestions on page 19 for add-ons for this customer!

AGENTS SHOULD TALK ABOUT:

Included Experiences 14

Value Tours

New Countries

New Cultures

Touring Experts


Agents should recommend Costsaver to customers looking for an independent, unpackaged tour. Trafalgar offers more inclusions and one-of-a-kind experiences. These brands have tours suited for solo or group travellers with any budget.

Solo Options

Value for Money

Immersive Adventures

MultiCountry

Easy to Budget 15


OVER 55’s

HOW AGENTS CAN WIN WITH THE 55+’s Those aged 55+ are by far the largest group of tourers, and to them, tours are seen as the best option for ease & value. Tours take the hassle out of planning (77%), they see tour organisers as the experts (65%), but they also offer good value for money (61%). Barriers to address with this group are around the stresses of travel e.g. uncertainty due to COVID (43%), the hassle of packing and unpacking (31%) and political unrest (27%). The 55+’s are considering a range of tour tiers; with Value Tours (56%) (e.g. 3-4 star hotels with some inclusions) most popular, this age group is significantly more likely than younger tourers to consider Premium Tours (51%) (e.g. 4-5 star hotel stays with many inclusions) or Specialist Tours (47%). Budget Tours are less considered (14%), indicating this age group is interested in having the inclusions to make their trip easier. 59% plan to tour with their partner, far more than other generations, while 22% are considering solo travel. 55+’s are considering the longest tour durations, with 40% considering 15-21 day tours, and 17% considering 22+ day tours. This group has the largest travel budget at $10,410 on average, and Europe is their preferred region to travel to.

DID YOU KNOW? When it comes to touring vs cruising, we know mature travellers worry about lugging baggage from place to place. On Luxury Gold, Insight Vacations and Trafalgar tours, porterage is included so you just leave your bag outside the room and the next time you see it, it will be in your room at the next destination.

AGENTS SHOULD TALK ABOUT:

Included Experiences 16

Premium Tours

Specialist Tours

Stress Free

Touring Experts


Agents should pair Insight Vacations, Trafalgar and Luxury Gold with their more mature travellers. Offering more inclusions and one-of-a-kind experiences, these brands will take care of your customers with a service oriented end-to-end travel experience.

Value for Money

Immersive Adventures

Expert On-Road Team

MultiCountry

Leisurely Pace 17


WOULD YOU LIKE FRIES WITH THAT? UPSELL ADD-ON/OPTIONS Build up your booking components while offering your clients additional unforgettable experiences at the same time. Check out our top Europe and UK short trips with Insight Vacations, Trafalgar and Contiki to maximise those files!

DID YOU KNOW? In 2023, 25% of our guests in Europe were combining coach touring either before or after another mode of travelling, be it cruising or FIT - so remember even if your clients' primary intention is not touring, it can be a great add on to complement their whole itinerary.

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EUROPE AND UK ADD-ON TRIPS TAKE ADVANTAGE OF OUR MULTI TRIP DISCOUNT = SAVE YOUR CLIENTS MORE!

Trip Name

Duration

Start City

End City

Normandy, Brittany & Loire Valley

8

Paris

Paris

The Bohemian

9

Vienna

Vienna

Glorious Switzerland

8

Geneva

Zurich

Amazing Spain & Portugal

9

Madrid

Madrid

Flavours of Europe

9

Rome

London

Trip Name

Duration

Start City

End City

Best of Devon & Cornwall

6

London

London

Amazing Britain

8

London

London

Sound of Music

9

Munich

Vienna

Treasures of Ireland

6

Dublin

Dublin

Italian Holiday

7

Rome

Rome

Trip Name

Duration

Start City

End City

London Explorer

3

London

London

Croatia Island Sail

7

Split

Split

Italian Escape

6

Rome

Rome

Mini Balkan

5

Budapest

Split

Ireland

8

Dublin

Dublin

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HAVE YOU LOGGED INTO TAP? Our Travel Agent Portal has been designed with you in mind. Seamless and easy to use, this is your one-stop shop for selling tours across TTC Tour Brands. Here you can: f Manage your bookings f Find marketing assets f Stay up to date with all our offers and incentives And, one login will work for all TTC Tour Brands! Visit agents.ttc.com to start booking trips today.

Join the TTC Tour Brands Facebook page for the latest updates facebook.com/groups/ttctourbrandsau

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SEARCH AND BOOK

New Booking Compare itineraries across all TTC Tour Brands, including by maps, price per day and inclusions. Find the tour, select your desired departures dates and click "BOOK NOW" or "CONTINUE". Follow the prompts to secure your booking or receive a quote.

MANAGE BOOKINGS

Advise Payment Add pre/post accommodation, prepaid gratuites or download an invoice. Advise Flight Details and passport info. Keep on top of options to follow up as well as payment deadlines

TRIP REGISTRATION

Clients Can log into their traveller portal found on each of our brand websites. Agents You can do it for them via the Travel Agent Portal.

TRAVEL DOCS

Travel Documentation will be emailed to your store’s email address approximately 21 days prior to your clients departure from Australia. Guests can also view their e-Docs when available on their traveller portal found on each of our brand websites.

NEW TO TAP Marketing Hub Your one stop shop for all marketing assets for all our brands. From flyers to tiles and brochures, you can find all you need to help promote TTC Tour Brands in one location. Chat 24/7 Connect with TTC Tour Brands experts efficiently.

TRAVEL AGENT ACADEMY

Access the TTC Agent Academy, an eLearning program designed specifically for our travel agent partners. Each course has been created to expand your knowledge to become a leading travel industry expert.

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CUSTOM & PRIVATE GROUP TRAVEL Come with your group and explore the world together.

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TTC's Groups Division offers a comprehensive group travel service for agents with 9+ guests travelling together. With our multi-award-winning collection of holidays, we offer an extensive selection of travel experiences for every style and budget. Our philosophy is simple - to create enriching experiences for travellers by combining an unbeatable mix of exceptional service and quality at a great value.

NEW TO GROUPS? We understand planning a custom or scheduled group departure can be a bit daunting. Where do you start? How do you find groups? Our passionate groups team is able to take the hard work out of group bookings, and guide you through the process. To start your groups conversation today, email us at groupsaustralia@ttc.com.

YOUR ONE-STOP-SHOP An experienced specialist team providing guidance on all aspects of group travel arrangements.

GLOBAL FOOTPRINT. LOCAL EXPERTISE. From guest wellbeing to responsible travel experiences, TTC is your trusted global provider.

FINANCIALLY STRONG The ability to pay in your local currency and TTC's financial security offers you a risk-free partnership.

For more information visit groups.ttc.com Join TTC Groups Network, the exclusive club with member-only benefits. 23


PIONEERING RESPONSIBLE TRAVEL MAKE YOUR TRAVELS A FORCE FOR GOOD – CHANGING LIVES FOREVER Travel has the power to change lives – not only yours, but those of locals in the destinations you visit. As a tour company we take this charter seriously, and we aim to protect the world as we know it for future generations. We are committed to having a positive impact on not only the people and communities we visit, but also by protecting the wildlife we encounter, and conserving the natural resources of the planet we call home. We do this through our 5-year sustainability strategy How We Tread Right (HWTR) and our notfor-profit TreadRight Foundation which supports sustainable travel initiatives worldwide, with a focus on nature-based solutions to the climate crisis.

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THE 5 YEAR STRATEGY Our sustainability strategy, How We Tread Right (HWTR), is our guiding light when it comes to addressing the impact of our business and our trips. It consists of 11 measurable goals which address the issues of climate change, sustainable food production, waste reduction, travel experiences, diversity and inclusion, and wildlife, all anchored to the United Nations Sustainable Development Goals (SDGs).

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As part of our 5-year sustainability strategy, How

2

We Tread Right, each and every tour includes at least one MAKE TRAVEL MATTER® Experience. These immersive, impactful experiences are not only a positive force for change in the destinations you visit, by advancing one or more of the United Nations Sustainable Development Goals (SDGs), but also offer you the chance to take a deep dive into culture and community. Here are six experiences to inspire your travels. 1. JASPER, CANADA WITH LUXURY GOLD

3

Join the First Nations Warrior Women for an evening by the fire, filled with conversation about Indigenous culture with stories, drumming and songs. Warrior Women is a drumming group and collective, rooted in tradition. Meet Matricia of Warrior Women, who has shared her culture over the last 20 years with schools throughout the Yellowhead Region.

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3 2 . AMMAN, JORDAN WITH INSIGHT VACATIONS

The Iraq Al-Amir Women’s Cooperative is a not-for-profit organisation managed and run by women. Here, they develop training projects that have assisted hundreds of local women financially, teaching the skills required to create traditional handicrafts. The creation and sale of the crafts helps boost financial livelihood among female communities. 3. INVERNESS , SCOTL AND WITH TR AFALGAR

Visit Dundreggan Rewilding Centre and learn from a rewilding expert on the reintroduction of native animal

4

species such as the Scottish red squirrel, lynx and beaver into the wild, and the reforestation of the Caledonian pine forest. Visitors to the rewilding centre directly contribute to safeguarding one of the most beautiful and ancient landscapes in Europe, that is in a critical condition. 4 . K YOTO, JAPAN WITH COSTSAVER

Visit a family-run traditional tea farm and discover how the farm contributes to the local community through employment, education and tourism. Embark on a guided tour of the fields and learn the importance of tea in the local culture. Complete your experience with a tea tasting session. 5 . CHIANG MAI, THAIL AND WITH CONTIKI

5

Elephants from all over Thailand are rehabilitated in the Elephant Nature Park in Chiang Mai. You can watch the rescued elephants play, learn about ethical animal experiences and find out how the park cares for these incredible animals.

WE MAKE TRAVEL MATTER®

Befriend rescued elephants at Elephant Nature Park.

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IF OUR BRANDS WERE A... IF A CLIENT ASKED YOU TO DESCRIBE OUR BRANDS, COULD YOU? Rather than give you some corporate blurb about our brands, we set out to give you an overview of what they stand for, who they appeal to, and what they represent by relating them to a shoe, car, drink and celeb.

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SHOE

CONVERSE Like Converse, we’ve stayed relevant throughout the years because we know what it is to be young. It’s a belief that anything is possible; that you can be anything you want to be and go anywhere you want to go.

CAR

ELECTRIC KOMBI Like the feel-good vibes shared onboard a Contiki coach, Kombi’s symbolise freedom and are the ultimate windows down, sing your Day Song at the top of your lungs, road-trip worthy ride, made for travelling together.

DRINK

KOMBUCHA Kombucha transforms from a simple scoby to an enjoyable, cultured beverage. Contiki travellers go through a lifechanging transformation too, thanks to new friends, amazing destinations, and unforgettable experiences.

CELEB

JENNA ORTEGA

A cultural icon in the making, this screamqueen oozes Contiki-cool from head to toe. Combine her ambitious attitude with her infectious Libra energy (Libra = social butterfly) and you get a thrilling young actress that a coach-full of Gen Z’s would kill (pun intended) to travel with. 29


SHOE

Allbirds Allbirds unlock a world of comfort through their innovative design, high-quality production, and sustainable materials made for treading right. Just like Trafalgar, they're leading their category, with a style for every type of explorer.

CAR

Rav4 Every detail has been designed to energise and inspire, and we hope that’s exactly what our travellers feel when on a Trafalgar tour.

DRINK

Merlot Light and soft in texture, but rich in taste, Merlot is the hands-down crowd-pleaser of the wine world and simply the best at bringing people together.

CELEB

Jamie Oliver Just as Jamie is revolutionising home cooking, Trafalgar is transforming the world of touring, with people and the planet at the heart of both missions. 30


SHOE

CAR

Choose your style. Choose your colour. Choose your Jibbitz. It’s all about customisation. Thanks to high-fashion collabs and a cultlike following, Crocs are currently one of the hottest shoes in existence, and obviously, Costsaver is the hottest way to travel how you choose.

Choose your cab size, tray style, and endless personalisations to create a vehicle that is perfect for you. Which is just like going guided with Costsaver - our trips cover all the essentials while providing the building blocks to tailor your dream tour.

DRINK

CELEB

Soda water can be made enjoyable simply by adding your favourite flavours. Similarly going guided with Costsaver is an experience any traveller can enjoy, as we cover the essentials while providing you the building blocks to tailor your dream holiday.

Do you remember the first time you watched Ryan Reynolds on screen? Of course you do. He’s bold and sexy, yet surprisingly relatable and feels approachable. Not to toot our own horn, but all qualities we will gladly claim Costsaver can relate too.

CROCS

SODA WATER

VW AMAROK

RYAN REYNOLDS

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Shoe

Car

Behind every pair of RM Williams boots are a pair of hands. 80 pairs in fact. Just like the itinerary on an Insight Vacations tour, these boots have been carefully crafted by experts with care and attention to detail.

Volvos are stylish. Spacious. Something special. And a ‘one size fits all’ approach is not the right model for Volvo customers, or Insight Vacations travellers.

Drink

Celeb

Veuve Clicquot is one of the most well-known champagne brands worldwide, and its bold yellow gold label is a symbol of prestige and quality. Something Insight Vacations is proudly recognised for too.

How would you describe Award-winning actor Cate Blanchett? Simply flawless, exuding grace and elegance. Warm and approachable, with an authentic sense of humour. And this is exactly what guests can also expect on a tour with Insight Vacations.

R.M. WILLIAMS

VEUVE

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VOLVO

CATE BLANCHETT


Shoe

Louboutins Elegant and timeless, a pair of iconic Louboutins elevate any outfit. As you’d expect with a Luxury Gold tour, Louboutin upholds a high standard of craftsmanship, quality and attention to detail. Every time you slip your foot into a pair, you know exactly what you’re getting.

Car

Aston Martin When you buy an Aston Martin, you’re not just purchasing a car; you’re making a statement. They are cars for people who know how to enjoy the finer things in life and driving this luxury automobile is an experience like no other. The same could be said of the unparalleled experience of travelling with Luxury Gold.

Drink

Whisky, Neat A whisky neat is a drink made to be sipped slowly. The same principle applies to luxury travel. Luxury Gold travellers understand that good things in life should not be rushed.

Celeb

Dame Helen Mirren

Simply an icon, Dame Helen would certainly have a story or two to share with like-minded Luxury Gold travellers. She is truly a talent that can’t be duplicated, much like the once-in-a-lifetime experiences included on Luxury Gold itineraries.

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PRESENTING THE TTC TOUR BRANDS INNER CIRCLE Your exclusive rewards programme to sell TTC Tour Brands. TTC Tour Brands Inner Circle is your one-stop-shop rewards programme that will get you pumped to sell TTC Tour Brands. Check out the Inner Circle page on the Travel Agent Portal to stay up-to-date with all the coming incentives.

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PRESENTS

BOOK, BANK, BON VOYAGE INCENTIVE: SELL YOUR WAY TO EARN CREDITS FOR YOUR OWN T TC TOUR BRANDS TRIP. Book your own TTC Tour Brands tour via Book Bank Bon Voyage and then earn credits for any new bookings you make for your clients to go towards your own tour cost. The more TTC Tour Brands tours you book for your clients, the less you will have to pay for your own holiday with us. It could even be free! Read more about the Book, Bank, Bon Voyage incentive on the Travel Agent Portal.

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WHERE WILL YOU

1000+ TOURS | 80 COUNTRIE

UK + EUROPE

USA + CANADA

f Contiki f Costsaver f Trafalgar f Insight Vacations f Luxury Gold

f Contiki f Costsaver f Trafalgar f Insight Vacations f Luxury Gold

LATIN AMERICA f Contiki f Costsaver f Trafalgar f Insight Vacations f Luxury Gold

TOP TOURS FOR 2024 & BEYOND UK + EUROPE

USA + CANADA

Greek Island Hopping

Iberian Explorer

Tastes & Sounds of the South

Best of Italy

Britain & Ireland Discovery

Indulgence in Eastern Canada


UR CLIENTS GO?

ES | 103 YEARS EXPERIENCE

ASIA f Contiki f Costsaver f Trafalgar f Insight Vacations f Luxury Gold

AFRICA + MIDDLE EAST f Contiki f Costsaver f Trafalgar f Insight Vacations f Luxury Gold

AUSTRALIA + NEW ZEALAND f Contiki f Costsaver f Trafalgar f Luxury Gold

LATIN AMERICA

ASIA

AFRICA + MIDDLE EAST

Impressions of South America

Thailand & Malaysia Explorer

Cape Town Explorer

Hola Colombia

Majestic Japan

Best of Morocco 37


FAQs HOW MUCH IS THE DEPOSIT?

$200pp

$200pp.

WHEN IS THE DEPOSIT DUE? WHEN IS FULL PAYMENT DUE?

Full payment is due 60 days before departure for level 1 tours, and 90 day

Our Freedom Guarantee allows you to change your trip outside 60 days with zero fees or take a FlexDeposit allowing you to cancel for any reason.

Our flexible deposit means your clie

WHAT OPTIONS ARE THERE FOR SOLO TRAVELLERS?

Our tours include twin & multi share accommodation, with single room upgrades available at an additional cost on select trips.

You have two options as a solo tra

WHAT'S INCLUDED?

Your accommodation, essential trip transport, a good handful of meals and unmissable experiences are all included.

WHAT HAPPENS IF MY CLIENT CHANGES THEIR PLANS?

ARE FLIGHTS INCLUDED? ARE AIRPORT TRANSFERS INCLUDED?

Essentials such as your accommodation, essential trip transport in some regions and a good handful of meals. Choose from a number of Choice Optional Experiences to enhance your trip.

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Flights to and from your starting

Chargeable transfers available in select regions.

Complimentary transfers are available in select regions.

Co

5% Global T 5% Past Traveller discount

WHAT SPECIAL OFFERS ARE AVAILABLE?

2.5% M

5% Travel with friends discount

Up to 10% Young travelle

5% Multi-Trip discount on tours 7+ days

Triple Room S

Last Minute Deals

Discounted s

5% discoun

Other market offers

38

HOW DO MY CLIENTS ACCESS THEIR BOOKING?

You can provide guest's contact information and advanced passenger in

WHEN DO I RECEIVE E-DOCS FOR MY CLIENT?

Travel Documentation will be emailed to your store’s email approxim Guests can also view th


for most land only tours. $350pp for trips that involve third party components* . Some trips may have a higher deposit of $500.

Within 5 days of booking.

ys before departures for level 2 tours. Some special promotions may have different payment deadlines.

ent can change dates, gift the deposit to a friend or transfer to another brand before final payment is due.

aveller. Either share a room with another same-sex traveller at no extra cost, or upgrade to a single room.

All hotel accommodations, transportation, applicable sightseeing and dmissions as per the itinerary, services of a professional Travel Director, all meals as shown in the itinerary and luggage handling.

Private door-to-door transfers, all accommodation, sightseeing, admissions and VIP access, transportation, services of a professional Travelling Concierge, meals and fine dining and luggage handling.

g and ending points are not included in the cost of your trip.

omplimentary transfers are available on the first and last day of your tour in select regions. Chargeable transfers are available with pre or post accommodation in select regions.

Tour Rewards discount for past travellers

Multi-Trip discount on tours 7+ days

er discount if you’re travelling with children aged 5 - 17

Share discount (Costsaver & Trafalgar only)

nt on groups of 9+, subject to availability

single supplements on select departures Last Minute Deals

Multi-journey offers Up to 10% Young traveller discount if you’re travelling with children aged 5 - 17 5% savings on groups of 9+, subject to availability

Other market offers

nformation via our Travel Agent Portal, or they can complete their registration on our guest platform.

mately 21 days prior to your clients departure from Australia and once their registration is complete. heir e-Docs when available on our guest platforms.

39


FOR MORE INFORMATION VISIT AGENTS.TTC.COM

TTC Tour Brands is part of The Travel Corporation (TTC) - the world's leading family-owned travel company. TTC is a global business with over 100 years of travel experience and financial stability. Our passionate team of professionals drive excellence across 40+ travel brands. Together, we are committed to net zero, responsible tourism and to MAKE TRAVEL MATTER®.

This booklet has been printed on sustainably sourced paper.


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