NEW COLLEAGUES ONBOARDING GUIDE
A general guide for our new colleagues in Tuan Sing Holdings Group
ONBOARDING AGENDA
Introduction History of Tuan Sing Our Values and Strategy Our Core Business Guide to Tuan Sing Essentials 01: 02: 03: 04: 05: Our Systems Our Tuan Sing Community Our Team Our Offices Before You Start Your Journey 06: 07: 08: 09: 10:
INTRODUCTION
Welcome to the Tuan Sing team! We are so excited to have you on board and look forward to supporting you over the next couple of months whilst you settle into your new role.
This New Colleagues Guide will be your guide to the Tuan Sing E entials. This informative guide will provide you with all the ortant information about Tuan Sing, including an overview of our mpany, systems, processes, organisational structure, employee nefits and so much more!
ase keep this guide close by so you can refer to as needed lst starting out with Tuan Sing!
OUR HISTORY
Established in 1969, Tuan Sing Holdings is a regional investment holding company with interests mainly in real estate investment, real estate development and hospitality.
Over the years, the Group has developed a portfolio of strategically located real estate assets in Singapore and across the region and has established a reputation for delivering high quality and iconic developments.
Since marking its Golden Jubilee in 2019, Tuan Sing has embarked on a business transformation to reposition itself from a niche developer to a major regional player in real estate investment, real estate development and hospitality in various key Asia-Pacific cities across Singapore, China, Indonesia and Australia.
OUR VALUES & STRATEGY
Our Value Statement
Building Value and Targeting G
OUR VALUES & STRATEGY Our Business Strategy
Building on fundamentals and driving sustainable growth
· Scale up and strengthen the “Tuan Sing” brand name
· Create innovative products and develop architecturally inspiring projects
· Focus on integrated mixed-use developments
· Diversify property portfolio to achieve a balanced revenue profile and recurring income stream
· Expand property business in the region in a capital efficient approach
· Acquire or divest investments/properties in a disciplined manner
· Obtain suitable financing options for projects and investments
OUR VALUES & STRATEGY
Our Competitive Edge
Distinguishing ourselves with unique strength
· Proven track record and reputation associa award-winning projects
· Cordial relationships with architects, design international business partners
·Demonstrated abilities to deliver unique and projects
· Hotel properties offer strategic location an
· Wide property portfolio range
· Experienced and committed board of direc management team
CORE BUSINESSES
Real Estate Investment
OUR CORE BUSINESSES
Focuses on the investment in properties in Singapore, Australia, Indonesia and China.
The Group’s main investment properties are
18 Robinson, Link@896 and The Oxley in Singapore
Commercial buildings in Melbourne and Perth,
The Grand Outlet – East Jakarta in Indonesia
19 commercial units at Summer Station in Sanya, China.
OUR CORE BUSINESSES
Focused on the development of properties for sale in Singapore and the region.
Real Estate Development
With Peak Residence in Singapore on track for completion in 2024, the Group is actively engaged in regional development opportunities in ndonesia and China.
The Group has launched Balmoral Tower and Cluny Villas in Batam and has a 7.8% equity interest in Summer Station in Sanya, China.
Hospitality
OUR CORE BUSINESSES
Comprises two hotels in Australia, namely the Grand Hyatt Melbourne and Hyatt Regency Perth*, which are managed by Hyatt International.
The two hotels are located in prime locations in Melbourne and Perth respectively and cater to the business and high-end tourism sectors of these cities.
In Singapore, we have acquired the former Frasers Residence Rover Promenade, with a fourstorey service apartment.
Other Investments
OUR CORE BUSINESSES
Comprises a 44.5% equity interest in:
Gul Technologies Singapore Pte. Ltd.
Hypak Sdn Bhd ("Hypak”)
49% equity interest in Pan-West (Private) Limited
GUIDE TO TUAN SING ESSENTIALS
To ensure you have a smooth onboarding at Tuan Sing, here are some resources to help you understand more about Tuan Sing’s processes and systems
Leave & Expense Reimbursement
IT Requests and Matters
Company Intranet
Communication Tools
Leave & Expense Reimbursement
Expenses incurred should be submitted via BIPO online with proper receipts, and your managers approval must be sought and approved by the end of the month.
https://ap15.bipocloud.com/TSH/Login
Leave and Expenses Matters
All reimbursements to be applied via BIPO, and expenses will be paid together with the next monthly payroll.
GUIDE TO TUAN SING ESSENTIALS
IT Requests and Matters
Laptop will be given to you on Day One.
Employees can submit an IT request via Tuan Sing’s IT Help Desk by sending an email to tsh_ithelpdesk@tuansing.com.
Include your issues in an email, and the IT support team will contact you directly to resolve your issue.
GUIDE TO TUAN SING ESSENTIALS
Company Intranet
Tuan Sing’s SharePoint is our company intranet and where all our company documents, policies, and information are stored. Consider the intranet as your first point of reference when trying to find any Tuan Sing documents. You can use the search bar at the top to filter through the site and find information relevant to you.
GUIDE TO TUAN SING ESSENTIALS
Communication Tools
Microsoft Teams is our internal and external communication system. You can use Teams to call and chat with your colleagues. Teams is also used to schedule and attend meetings with your colleagues or external stakeholders.
Microsoft Teams connects with your Outlook, so that you can view and manage your calendar with ease.
OUR TUAN SING COMMUNITY
Team Birthdays
We celebrate our team birthdays and anniversaries monthly through an announcement via our BIPO and also on our News Screen in our office.
TSH Comms Buzz
The TSH Comms Buzz is our quarterly internalstaff newsletter that keeps staffup to date with all the latestTSH news. The TSH Comms Buzz gets sent via email each quarter.
OUR TUAN SING COMMUNITY
Everyone at Tuan Sing is here to help you come up to speed with systems, processes, clients and answer any questions you may have throughout your time with us Here’s a list of key people you’ll most likely need to contact within your first few weeks.
Singapore
18 Robinsons Road
Link@896
Indonesia
Batam Opus Bay
PIK Office
China
Sanya Office
Australia
Grand Hyatt Melbourne
Hyatt Regency Perth
BEFORE YOU START - DAY 1
Admin Instructions
Bring all outstanding documentations to pass to HR Report in to our office at 18 Robinsons Road, and let the Building Concierge at level 2 know that you are our new colleague.
Come to level 5 and let the Receptionist know you are here and to inform HR.
Bring alone your jacket if necessary as it can be cold in office.
