NEW COLLEAGUES ORIENTATION
A general guide for our new colleagues in Tuan Sing Holdings Group
AGENDA
Introduction Our Corporate Profile
01: 02: 03: 04: 05: Sustainability Guide to Tuan Sing Essentials Our Tuan Sing Community Our Offices Q&A 06: 07: 08: 09: 10:
BOD & Key Management Team
Our Core Business Corporate Governance
INTRODUCTION
Welcome to the Tuan Sing team! We are so excited to have you on board and look forward to supporting you over the next couple of months whilst you settle into your new role.
This New Colleagues Orientation will provide you with all the i ortant information about Tuan Sing, including an overview of our iness, information on corporate governance and more. look forward to integrating you to the team soonest!
OUR HISTORY
Established in 1969, Tuan Sing Holdings is a regional investment holding company with interests mainly in real estate investment, real estate development and hospitality.
Over the years, the Group has developed a portfolio of strategically located real estate assets in Singapore and across the region and has established a reputation for delivering high quality and iconic developments.
Since marking its Golden Jubilee in 2019, Tuan Sing has embarked on a business transformation to reposition itself from a niche developer to a major regional player in real estate investment, real estate development and hospitality in various key Asia-Pacific cities across Singapore, Indonesia, Australia, China & Malaysia.
OUR VALUES & STRATEGY
Our Vision
Creating a clear distinction.
Our Mission
Be a “Nucleus of Growth”, developing and strengthing core businesses to create value for all stakeholders.
Our Value Statement
Building value and targeting growth.
OUR VALUES & STRATEGY Our Business Strategy
Building on fundamentals and driving sustainable growth
· Scale up and strengthen the “Tuan Sing” brand name.
· Create innovative products and develop architecturally inspiring projects.
· Focus on integrated mixed-use developments.
· Diversify property portfolio to achieve a balanced revenue profile and recurring income stream.
· Expand property business in the region in a capital efficient approach.
· Acquire or divest investments/properties in a disciplined manner.
· Obtain suitable financing options for projects and investments.
OUR VALUES & STRATEGY
Our Competitive Edge
Distinguishing ourselves with unique stren
· Proven track record and reputation associa award-winning projects.
· Cordial relationships with architects, design international business partners.
·Demonstrated abilities to deliver unique and projects.
· Hotel properties offer strategic location an
· Wide property portfolio range.
· Experienced and committed board of direc management team.
DIRECTORS PROFILE
Richard Eu
Chairman
Non-Exec & ID
William Liem
Group CEO
Exec Director
Cheng Hong Kok
Non-Exec & ID
Michelle Liem
Non-Exec & Non-ID
Ooi Joon Hin
Non-Exec & ID
KEY MANAGEMENT TEAM
KEY MANAGEMENT TEAM
OUR CORE BUSINESSES
Focuses on the investment in properties in Singapore, Australia, Indonesia and China.
The Group’s main investment properties are
18 Robinson, Link@896 and The Oxley in Singapore Commercial buildings in Melbourne and Perth, Australia.
The Grand Outlet – East Jakarta in Indonesia
19 commercial units at Summer Station in Sanya, China.
OUR CORE BUSINESSES
SINGAPORE - 18 Robinsons
28-storey Grade A commercial building in the heart of CBD.
6 basement state-of-the-art Automated Guided Vehicle carpark.
TOP obtained in Jan 2019.
New York-based Kohn Pedersen Fox Associates as concept architect and Singapore Architects 61 as local architect .
Awarded BCA Universal Design Mark GoldPLUS (Design) Award in 2018.
Current Tenants: Rolex, Tudor, BBC Studio.
OUR CORE BUSINESSES
SINGAPORE
- Link@896
5-storey commercial building on the largest plot of commercial land of 13,089 square metre along Bukit Timah Road and connected to King Albert Park MRT.
Additions & Alterations (A&A) done in 2019 to reposition and introduce more lifestyle retail and F&B tenants. Currently undergoing AEI till end 2025.
OUR CORE BUSINESSES
SINGAPORE - 870 Dunearn Road
In August 2022, the Group completed the purchase of a freehold site at 870 Dunearn Road which is adjacent to and shares the same boundary as Link@896.
The Group is evaluating the development potentials for 870 Dunearn Road, including plans for possible hospitality use for the latter, subject to regulatory approval. This integration aims to strategically position the development along Dunearn and Bukit Timah Roads, thereby enhancing their attractiveness, connectivity and property value.
OUR CORE BUSINESSES
SINGAPORE
- The Oxley
Freehold 10-storey mixed commercial-cum-residential building located along Oxley Rise, which lies in the prime District 9 and is just a few minutes’ walk away from the entertainment, shopping and hotel belt of Orchard Road.
The building includes a podium block that houses commercial premises from the 1st to 3rd storey, a tower block with residential units from the 4th to 10th storey, and a three-storey basement car park.
Real Estate
Investment
OUR CORE BUSINESSES
AUSTRALIA - Commercial Centre & Carpark, Melbourne
In the “Paris End” of Collins Street in Melbourne’s Central Business District within Grand Hyatt Melbourne complex
Three flagship luxury boutique retail tenancies fronting Collins Street, 2 retail tenancies fronting Grant Hyatt Melbourne
porte-cochere, and basement tenancy space
Basement carpark with 589 bays
The tenant portfoliocomprises well-known luxury and high-end operators such as Bvlgari,Paspaley Pearls and Giorgio Armani.
OUR CORE BUSINESSES
AUSTRALIA
- Commercial Centre & Carpark, Perth
3 levels of office building, 2 basement levels of car park with 883 parking bays, and a retail component.
The Group owns 2 vacant freehold sites, adjoined to Hyatt Regency Perth, totaling 3,072 square metres. It has an estimated total lettable area of 29,183 square metres, including an area undergoing Asset Enhancement Initiative("AEI”) works currently.
OUR CORE BUSINESSES
INDONESIA - The Grand Outlets, East Jakarta
A 50:50 joint venture with a subsidiary of Mitsubishi Estate Asia Co.,Ltd. to develop an international luxury outlet mall in Karawang. The outlet mall had its soft opening on 5 December 2023 & Grand Opening on 17 July 2024. It has a lettable area of approximately 27,100 square metres, featuring approximately 180 shops with a wide variety of retail offerings and dining establishments.
Real Estate Development
OUR CORE BUSINESSES
SINGAPORE - Peak Residence
An exclusive freehold project in Thomson district that sits on the peak with panoramic views of MacRitchie Reservoir. With easy access to Novena MRT station and the upcoming Mount Pleasant MRT station, this 90-unit completion in Q3 2024.
Real Estate Development
OUR CORE BUSINESSES
INDONESIA - Opus Bay, Batam
An integrated mixed- development township project in western Batam, Sekupang District.
The 125-hectare site, which was acquired in phases by the Group in 2018 and 2019, is the first fully integrated township project comprising various forms of residential living,retail with food and beverage,outlet mall, hotels with MICE facilities, offices,tourist attractions, international schools and medical facilities.
Currently in phase 1.
Real Estate Development
OUR CORE BUSINESSES
INDONESIA - Land in Kura Kura Bali
A 2.26% equity stake in Goodwill Property Investment Limited in 2019, with the aim of expanding the Group’s portfolio of strategically located assets in Indonesia.
When completed, the integrated development will feature hotels, residential resorts, mixed-use retail villages and art & cultural museums. Additionally, it will include a marine science conservatory, marina,surf & beach clubs, creative campus,knowledge & innovation technology park, eco & adventureparks and various island lifestyle activities.
Real Estate Development
OUR CORE BUSINESSES
CHINA - Sanya Integrated Development, Hainan, China
An integrated development located at Yuxiu Road. The site is approximately 44,485 square metresand is adjacent to the Sanya High-Speed Railway Station. Summer Station consist sof seven buildings that encompass a retail mall with F&Boutlets, hotel & serviced apartments, strata retail units and other amenities.
Hospitality
OUR CORE BUSINESSES
AUSTRALIA - Grand Hyatt Melbourne
The hotel, which opened in 1986 and has been extensively renovated in recent years, comprises a total of 550 guestrooms and suites over 33 levels.
It also features four food and beverage outlets,15 meeting rooms, a day spa, a fully equipped health and fitness club with a swimming pool,a tennis court and a golf driving net.
Retail space and a car park are also integrated within the Grand Hyatt Melbourne complex.
Post COVID in 2023, the hotel achieved a 75% average room occupancy rate, marking an increase from the 64% recorded in 2022.
Hospitality
OUR CORE BUSINESSES
AUSTRALIA - Hyatt Regency Perth
Completed in 1984, it features an integrated five-star hotel, office, retail, and parking complex, along with an adjacent commercial centre.
The hotel comprises 367 hotel rooms and suites over the upper nine levels and is currently undergoing AEI.
Hospitality
OUR CORE BUSINESSES
SINGAPORE
- Frasers Residence River Promenade
We have acquired the former Frasers Residence Rover Promenade, with a four-storey service apartment in July 2024.
Other Investments
OUR
CORE BUSINESSES
Comprises a 44.5% equity interest in Gul Technologies Singapore, a printed circuit boards manufacturer.
100% owned Hypak Sdn Bhd , manufavturer of woven bags.
49% equity interest in Pan-West, a golfing retailer.
CORPORATE GOVERNANCE
Conflict of Interest
Financial interest (self or family members) with or in the Company (other than shares held in a listed company); Soliciting and receiving favours, concessionary offers and gifts from customers, vendors or any other entity doing business with the Company; Using confidential company information for personal interest or to confer an advantage on himself/ herself or any other persons, including dealing with the Company's or its subsidiaries' shares.
-> To report should such situations occur.
CORPORATE GOVERNANCE
Whistle Blowing
Staff should raise any concerns, in confidence, about possible irregularities. The objectives of this Policy are to:
Deter wrongdoing and to promote standards of good corporate practices.
Provide proper avenues or channels to raise or report any concerns/issues about actual or suspected improprieties in matters of financial reporting or other matters and receive feedback on any action taken; and
Give employees the assurance that they will be protected from reprisals or victimisation for whistleblowing in good faith.
CORPORATE GOVERNANCE
Anti-Bribery & Anti-Corruption
Prohibits any employee from offering, promising, giving, accepting, soliciting or extorting (including blackmail) anything of value to or from any third party in order to secure or reward an improper benefit or improper performance of a function or activity. Inform their superior, Human Resource Department or email to whistle-blowing@tuansing.com.
Failure to do so could amount to gross misconduct or a material breach of the contract of employment and will be subject to disciplinary action, up to and including termination with cause.
Confidentiality
CORPORATE GOVERNANCE
onfidentiality &
Public Statements
The employee shall not divulge or utilize any confidential information or knowledge obtained during his employment with the Company or any of its associated companies.
Public Statements
Any press statement, written or oral public address on behalf of the Company must be cleared with the Management.
SUSTAINABILITY IN TSH
SUSTAINABILITY IN TSH
Why Sustainability?
Climate change affects Physical System, Biological System and Human System.
Direct effects to us may be remote, but inter-related:-
Global warming > natural disaster in other countries > affect agriculture and raw material harvest & production > affect logistic & price etc globally > AFFECT US!
SUSTAINABILITY IN TSH
Why Sustainability?
Slowing down climate change
To achieve global warming below 1.5deg C by 2050.
Green rating increase building values
ROI is higher than Capex for obtaining green rating.
Tenants are willing to pay a premium for sustainable building.
Reduce operation cost
Energy saving–10-20% savings in long term.
Innovations & technologies to increase efficiency .
Boost corporate image/ reputation
Customers/investors having more confidence to companies operating sustainably & future-ready, people’s welfare are taken care of, conduct business with integrity.
SUSTAINABILITY IN TSH
Three Main Pillars
SUSTAINABILITY IN TSH
1. Nurturing Our Planet
Energy Conservation
Reduce/offset carbon emission and energy consumption by 30% below benchmark by 2030.
Water Conservation
Reduce consumption by 30% below benchmark by 2030.
Waste Conservation
Reduce waste 20% by 2030.
Encourage more recycling & reduce waste generation.
SUSTAINABILITY IN TSH
1. Nurturing Our Planet
Indoor Environment Quality (IEQ)
Provides conducive, safe and healthy work environment.
Good Maintenance Practices
Maintain good practices to prolong servicing and life cycle.
Sustainable Construction & Green building
Obtain Greenmark/ NABERS Ratings for all of our future buildings. Green purchase.
SUSTAINABILITY IN TSH
2. Caring for People
Frequent engagement with stakeholders
Staff well-being & training
Conducive work environment
Employment related policy
Quality products, safety & welfare
Partnership
Corporate Social Responsibilities (CSR)
Grow sustainable profit and interests
Compliance
SUSTAINABILITY IN TSH
3. Corporate Governance
Growing sustainable profit.
Ensure business sustainability & sustainable returns to investors/ shareholders.
Exercise due diligence in selection of business partners.
Uphold highest standard of integrity and professionalism through company policies. Anti-bribery policy.
Financial sustainability – ensure that business delivers short- and long-term returns while generating positive value to society without negatively impacting social, environmental, and cultural aspects of the community.
SUSTAINABILITY IN TSH
Tuan Sing Masterplan 2030 - Principals
GUIDE TO TUAN SING ESSENTIALS
IT Requests and Matters
Leave & Expense Reimbursement
Expenses incurred should be submitted via BIPO online with proper receipts, and your managers approval must be sought and approved by the XX of the month.
https://ap15.bipocloud.com/TSH/Login
Leave and Expenses Matters
All reimbursements (submission and approval) via BIPO to be done by month end, and expense claims will be paid together with the following monthly payroll.
GUIDE TO TUAN SING ESSENTIALS
Communication Tools
Microsoft Teams is our internal and external communication system. You can use Teams to call and chat with your colleagues. Teams is also used to schedule and attend meetings with your colleagues or external stakeholders.
Microsoft Teams connects with your Outlook, so that you can view and manage your calendar with ease.
GUIDE TO TUAN SING ESSENTIALS
Company Intranet
Tuan Sing’s SharePoint is our company intranet and where all our company documents, policies, and information are stored. Consider the intranet as your first point of reference when trying to find any Tuan Sing documents. You can use the search bar at the top to filter through the site and find information relevant to you.
OUR TUAN SING COMMUNITY
Employee Engagement Activities
Company Trips - HCMC
Durian Party
Movie Night, Bowling, Badminton
Festive Celebrations - CNY, Buka Puasa,
TSH Comms Buzz
The TSH Comms Buzz is our quarterly internal staff newsletter that keeps staff up to date with all the latest TSH news.
Christmas Corporate Passes - GBTB, Zoo
Health & Mental Wellness Activities
Singapore
18 Robinsons Road
Link@896
Indonesia
Batam Opus Bay
PIK Office
China
Sanya Office
Australia
Grand Hyatt Melbourne
Hyatt Regency Perth
