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Are the people I am appointing for the trade show knowledgeable enough about the business of our company?
Are the people I am appointing for the trade show professional and dependable?
Are the people I am appointing for the trade show good in communication skills?
Are the people I am appointing for the trade show capable of engaging the audience purposefully?
If the answer to these questions is yes, you have a green light for your support staff at the trade shows. A trained staff does not enhance your trade show experience, but they are essential for your trade show to be successful. Your trade show booth manufacturers will thank you for maintaining the booth image as valuable as they have delivered the high end booth. If you have under experienced and unprepared staff at your booth, no matter how attractive your trade show booth is, you will lose customers. Even if you have an average staff, you can train them to perform well in the trade shows. Listed here are some of the ways in which you can help your booth staff succeed.
There is generally a specific list of questions that are expected to be asked by the customers. You can prepare your staff in advance about how to address those questions and what is expected to be answered for that particular list of queries. Once a while a situation may arise when a customer asks questions that need an expert advice to be answered but for most of the part the answers can be rehearsed for the trade shows. Your exhibition booth design favors having a separate appreciation for trained staff after the trade show booth has served its purpose of getting more traffic.
You cannot just appoint anyone for the trade show. There has to be a qualification checklist for the staff to qualify as a right choice for your trade show. Consider the behavioral values like pleasing personality, outgoing and confident, understanding, patient and well-mannered etc. to decide if the person is right for the trade show.
If your trade show size is quite noticeable that there will be many tasks at your booth, then divide your staff into small groups with a particular set of duties to each staff member. This will improve the management of the trade show booth and you will be able to analyze which area of your trade show booth requires more attention.
Your staff should know the type of customer you are looking for. Communicating for a long time with visitors that do not have a chance to be converted to potential customers is only wastage of time and effort. If your staff member can gauge the type of customers to be approached, it can be a big help in your business.
It is a very good idea to have your trade show staff dressed up in the same attire. It gives a very professional look to the booth and more number of people are naturally attracted to a place that is sounding more reliable and professional from looks.
The most important part is to assess your team and consider replacing a staff member that you feel is not good for the trade show. You do not have the time of experimenting with your staff at the trade show. Keep some people as a backup for times if something is not going right at the trade show.