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MEMBER ASSESSMENT DATA INFORMS KEY UPDATES TO THE STRATEGIC PLAN
Tri Sigma is committed to extensively assessing progress on strategic initiatives and leveraging data to learn more about the impacts of the member experience. Each triennium, prior to the National Convention, a Membership Experience Assessment is conducted for the purpose of informing the direction of our strategic plan. The most recent MEA, distributed to members in April 2024, was successfully emailed to 44,229 members—both collegians and alumnae—and was opened by 63% of recipients. Of those who completed the entire assessment, 33% were collegians and 67% alumnae. This included enough of a cross-section of members to provide valuable and valid insights and inform the development of our next strategic plan. Preliminary findings were presented to Executive Council and NHQ directors at a summer meeting. Through collaborative discussions, top organizational needs were identified. The Balanced Scorecard methodology was introduced at this meeting and will be used to measure overall organizational health and improve internal operations, strategic management performance, and external outcomes. A report of resulting strategic focuses for the next triennium was made available to the Nominating Committee to guide their work. An update was also included in the 0 summer issue of The Path Forward, and members will have an opportunity to attend an online data review to learn more about the findings in early 2025. The full strategic plan will be shared at Convention 2025 and in the next issue of The Triangle.
UPDATED NEW MEMBER MATERIALS LAUNCHED Fall 2024 new members were the first to receive To Be Steadfast, an 84-page companion guide to the updated new member onboarding program. All chapters have access to a digital version, and 38 fall-recruiting chapters opted to purchase printed copies. Developed as a supplement to corresponding online learning modules, the book also aims to promote greater brand affinity and be a long-lasting memento of the Tri Sigma collegiate journey. Responses to a survey of newly initiated members revealed the material was well-received. When asked to rank if the book was informative and worth saving for future reference on a scale of 1 to 5, the average score from the nearly 800 survey respondents was 4.5. Open feedback regarding possible changes was also encouraging. "I really enjoyed how certain topics or blurbs were broken up into short paragraphs with images. It really helped me focus on the information I was reading and get more out of the content," said one respondent. Orders are now open for spring-recruiting chapters and will be shipped to chapters as they return for the new year. 0 Take a look!
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TRI SIGMA SORORITY
If you did not receive a link to participate in the assessment, you are encouraged to log into 0 sigmaconnect.trisigma.org and verify your contact information is current.
TO ANNUAL COLLEGIATE AWARD v UPDATES CATEGORIES AND SUBMISSION PLATFORM After a 2023 pilot of updated collegiate awards categories, the process was updated for 2024 and expanded based on collegiate feedback. The goal of the changes was to increase engagement in the awards process, recognize success in areas previously included in Accreditation, provide clarity on criteria, and shorten the written applications by using information already submitted through required forms and updates. Phase One included the creation of an awards dashboard to show chapters in real time which categories they qualified for based on reports submitted via Chapter Portal. Additional operational categories were added in the areas of Resiliency, Marketing and Social Media, and the Panhellenic Award was renamed the Laura Ward Sweet Panhellenic Excellence award in recognition of her years of service to the NPC. In Phase Two, recognition categories were expanded further for 2024 to include additional areas of member success, engagement, and partnerships. Categories promoting increased alumnae engagement, harm prevention, and philanthropic participation were also added. Submissions were due Nov. 1 and will be awarded at Convention this summer.
COLLEGIATE CHAPTER OPERATIONS APP LAUNCHED Collegians have a new management and communication tool that serves as a central hub for chapter operations. Powered by OurHouse, the app empowers Tri Sigma chapters to run more efficiently. In addition to having live calendar updates on their phone, members can chat, direct message, log activity points and more. OurHouse also powers websites for both collegiate and alumnae chapters which are funded and provided by NHQ. Learn more about this technology partnership at 0 trisigma.org/news.