Cecilia RAYMOND Mobile Emails Nationalities Birthdate Skype Current Address Permanent Address
+33 (0)6 73 82 60 69 cecilia.ashley@wanadoo.fr French & American 28.05.1997 cashley13 Chemin Pré d’Émoz 45, 1860 Aigle, Switzerland 1 Rue Catinat, 78100 Saint Germain-en-Laye, France
French & English (Mother tongues); Italian (advanced); Spanish (beginner)
EDUCATION
Glion Institute of Higher Education, Switzerland Bachelor of Business Administration (honours) in Hospitality Management with International Hotel Development and Finance Saint-Dominique, Saint-Herblain, France Baccalaureate in Economics & Social Sciences L’Ermitage International School of France, Maisons-Laffitte, France Baccalaureate in Economics & Social Sciences (OIB: American section)
WORK EXPERIENCE
August 2015 – February 2019
September 2014 – July 2015 August 2006 – July 2014
Four Seasons Hotels & Resorts, Megève, France July 2018 – August 2018 Breakfast Demi-Chef de Rang ▪ Effectively set up the buffet. ▪ Welcomed guests, took orders, made sure the service went according to standards. ▪ Maintained the cleanliness of the pool’s food & beverage office all while taking orders, serving guests and handling billing at the pool. Hotel de Russie, Rome, Italy June 2017 – December 2017 Intern: Housekeeping ▪ Floor supervisor. Led a team of housekeepers and managed guests’ requests and complaints. ▪ Implemented new guidelines and helped create posters to emphasize guidelines and rules. ▪ Tailored experiences for international guests and assisted them throughout their stay. Restaurant Guy Savoy, Paris, France November 2016 – December 2016 Intern: Kitchen ▪ Worked within a team of chefs in a 3-Michelin star learning the gastronomic kitchen basics. Hotel Castello di Casole, Casole d’Elsa, Italy June 2016 – November 2016 Intern: Cross-training in reception, concierge, spa reception and events ▪ Handled guest relations by interacting with customers. ▪ Insured the quality of services was excellent by showing a caring attitude: name mentioned several times in the Metrix results. ▪ Assisted in the organization and coordination of events.
SKILLS
GIHE Community Involvement 2015 – 2018 ▪ Welfare Ambassador promoting the well-being of students, all while participating to several Open Days. ▪ Peer Assisted Leader by helping students with scholar difficulties. ▪ Participated in several Open Days welcoming and engaging with potential students and their families. Volunteering experience ▪ Numerous extras done with l’Espace Gruyère (Bulle, Switzerland, 2017-2018). ▪ Member of the Glion Charity Committee (Bulle, Switzerland, 2016-2017). ▪ Participated in a 2-week humanitarian experience in a village and in the “Eye Camp” with a small group of highly motivated students of l'Ermitage (Bombay and Indore, India, February 2012). ▪ Distributed food to underprivileged people with the association L’Arbre à Pain for 1 year (Saint-Germainen-Laye, 2011). ▪ Participated in the “Team elderly people” which consisted in visiting and spending time with elderly people in retirement homes (L’Ermitage, Maisons-Laffitte, 2008-2011). ▪ ▪
Computer: Microsoft Office; Opera; Micros; Pages; Number; Keynote; GoConcierge, BellaVita. Driving License (French).