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And the winners are… Yes, it’s that time of the year again. We are proud to announce the winners of our sixth annual People’s Choice Awards. You will notice that we’ve added some new categories this year to encompass even more local businesses. We are proud to be the local media company that gets to cover and serve our wonderful communities, and we’re excited to publish this very special section showcasing the best places, people and things to love about the Tri-Cities. From the best area restaurants to favorite retailers and auto dealerships, People’s Choice highlights what Tri-Citians love most about our vibrant, diverse and ever-growing communities. We hope you will enjoy browsing through the results and seeing who this year’s winners are. And a big “thank you” to the many readers who took the time to vote for their favorites.

INSIDE ARTS & ENTERTAINMENT Best Casino .................................................................6 Best Family Entertainment .......................................6 Best Live Music Venue...............................................6 Best Movie Theater ....................................................7 Best Nightlife Venue ..................................................6

EATING & DRINKING Best 24-Hour Restaurant ...........................................7 Best Asian Cuisine Restaurant..................................8 Best Bakery .................................................................8 Best Barbecue.............................................................8 Best Breakfast .............................................................8 Best Buffet...................................................................9 Best Business Lunch..................................................9 Best Catering ............................................................10 Best Cocktails ...........................................................10 Best Coffee................................................................10 Best Donut................................................................11 Best Family Style Restaurant...................................11 Best Fine Dining Restaurant ...................................12 Best Food Truck .......................................................12 Best Hamburger Joint ..............................................12 Best Happy Hour......................................................12 Best Ice Cream/Frozen Yogurt ...............................13 Best Italian Cuisine..................................................13

Best Liquor Store......................................................14 Best Mexican Restaurant.........................................14 Best Microbrewery/Distillery..................................14 Best Outdoor Dining................................................14 Best Pizza..................................................................15 Best Sandwich Shop ................................................15 Best Seafood Restaurant..........................................16 Best Sports Bar .........................................................16 Best Steakhouse .......................................................16 Best Sushi .................................................................16 Best Take Out ...........................................................17 Best Vegetarian Restaurant .....................................17 Best Winery/Wine Tasting Room ...........................18

HEALTH & FITNESS Best Chiropractor.....................................................18 Best Day Spa.............................................................18 Best Dentist ..............................................................18 Best Health & Fitness Club .....................................19 Best Hospital ............................................................19 Best Orthodontist.....................................................20 Best Pediatrician ......................................................20 Best Physician ..........................................................20 Best Tanning Salon ..................................................20

LOCAL FAVORITES Best Annual Community Event ..............................21 Best Church ..............................................................21 Best Company to Work For.....................................21 Best Customer Service.............................................22 Best Hair Stylist/Barber...........................................22 Best Local Attraction ...............................................22 Best Local Radio Personality ..................................23 Best Newspaper Reporter .......................................23 Best Real Estate Agent .............................................24 Best Sportscaster......................................................24 Best Tourist Spot ......................................................24 Best TV News Anchor..............................................25 Best Weathercaster ..................................................25

SERVICES Best Accounting Firm ..............................................26 Best Auto Service / Repair ......................................26 Best Bank .................................................................26 Best Child Care ........................................................27 Best Credit Union ....................................................26 Best Florist................................................................27 Best Hair Salon/Barber Shop..................................27 Best Heating & Air Conditioning Company ..........27

Best Home Remodeler ............................................28 Best Insurance Company ........................................29 Best Landscaper.......................................................29 Best Law Firm / Lawyer...........................................31 Best Motorcycle or Off-road Vehicle Dealer .........29 Best Nail Salon .........................................................29 Best New Home Builder..........................................30 Best Pest Control......................................................31 Best Pet Boarding / Grooming / Daycare..............31 Best Plumber ............................................................32 Best Real Estate Company ......................................32 Best RV Sales and Service .......................................32 Best Tattoo Artist......................................................33 Best Tire Shop ..........................................................33 Best Travel Agency...................................................34 Best Used Car Dealership .......................................34 Best Veterinarian......................................................34 Best Wedding/Event Venue ....................................35

SHOPPING Best Department Store ............................................36 Best Farm & Feed Store ...........................................36 Best Flooring Store...................................................36 Best Garden Center/Nursery ..................................37 Best Grocery Store ...................................................37 Best Hardware Store ................................................38 Best Home Appliance Store ....................................37 Best Home Electronics Store ..................................38 Best Home Furnishing Store...................................38 Best Home Improvement Store ..............................39 Best Jewelry Store ....................................................40 Best New Auto Dealer .............................................40

SPORTS & RECREATION Best Golf Course ......................................................41 Best Local Sports Team ...........................................40 Best Sporting Goods Store ......................................41


Arts & Entertainment TRI-CITY HERALD

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The Crazy Moose Casino has been offering Las Vegas-style gaming since 2001. Courtesy Rich Breshears

BEST CASINO 1. Crazy Moose Casino 510 S. 20th Ave., Pasco 509-542-8580

Crazy Moose Casino in Pasco has a little something for everyone. They feature Las Vegasstyle gaming, including all your favorite games like Blackjack and 4 card poker, a great sportsviewing package, and fantastic food. “We have a great atmosphere, friendly staff, great food, and great gaming opportunities,” says General Manager Harold Walford. Not to mention great customer service, “We pride ourselves in doing that well,” he adds. Crazy Moose, part of the Washington Gold Casinos family, opened in 2001. Since then 10 percent of all gross winnings goes back to the city of Pasco, which amounts to about $60,000 each month. Even novices are welcome at the casino.

The Gesa Carousel of Dreams is enjoyed by young and old alike.

Walford suggests starting with the amazing food to check out the atmosphere, and then maybe try the sports viewing if you are new to gambling. Stop in and visit them Monday-Tuesday from 9 a.m. to 5 p.m., or anytime Wednesday through Sunday when they are open 24 hours. 2. Coyote Bob’s Roadhouse Casino 3014 W. Kennewick Ave, Kennewick 509-374-2392

3. Joker’s Comedy Club 624 Wellsian Way, Richland 509-943-1173

BEST FAMILY ENTERTAINMENT 1. Gesa Carousel of Dreams 2901-F Southridge Blvd., Kennewick 509-378-3257

It is no wonder the Gesa Carousel of Dreams tops the list for best family entertainment. It is not uncom-

mon to see grandparents standing alongside their grandchildren, pregnant women, children, teenagers and adults all enjoying the carousel. “We are all about creating that memorable experience — the first ride, first brass ring, first date, first prom, first birthday party,” said Parker Hodge, the carousel’s executive director. “The memories set us apart. “We are here because of a lot of people in the community who gave time, money and in-kind donations, and I feel really strongly that we give back to the community that helped this come to fruition.” Operated predominantly by volunteers, the carousel houses a variety of community events, including school dances, club graduations, fundraisers, church services, birthday parties and corporate events.

2. Benton Franklin Fair & Rodeo 1500 S. Oak St., Kennewick 509-222-3749

3. Fairchild Cinemas 2871 Duportail St., Richland 509-627-4348 5020 Convention Dr., Pasco 509-544-8500


1. The Emerald of Siam Thai Restaurant 1314 Jadwin Ave., Richland 509-946-9328

Four nights a week, music flows from The Emerald of Siam Thai Restaurant. From jazz to rock, hip hop to heavy metal. “It’s eclectic, quality music,” says Dara Quinn, co-owner and booking agent. “I handpick everything that comes through here, and I look for quality – regardless of genre. If it’s here, it’s worth taking a listen.” Quinn introduced the


live music to The Emerald of Siam, a Thai restaurant with deep roots in Richland, in 2011. A former professional musician herself, she brought together that passion with a restaurant she grew up in and inherited from her mother. The Emerald of Siam remains a family restaurant by day and a live music venue by night. Quinn says they welcome all ages until 10:45 p.m. “In order to take over, I had to infuse my passion into it too,” she said. “Now we’re Thai food, but all flavors of music.” Quinn says making The Emerald of Siam and its live music successful takes determination, passion and connection, but it also takes a community thirst for culture. “We’re a cultural oasis here,” she said. “This place has a lot to offer.” 2. Tagaris Winery 844 Tulip Ln., Richland 509-628-0020

3. HAPO Community Stage 898 Jadwin Ave., Richland


1. Joker’s Comedy Club 6x winner! 624 Wellsian Way, Richland 509-943-1173 /comedy-club

As far as nightclubs go, many pop up and are just as soon gone. But

Joker’s Comedy Club in Richland has stuck around for about 11 years, said owner Mac Faulkner. The club space used to be a casino, but when that closed down, Joker’s eventually started promoting musical acts. The club now offers a variety of events, including comedy nights, a ladies night and Saturday salsa music. Upcoming acts include Los Angeles comedian and impressionist Justin Rupple and the rapid-fire jokes of Auggie Smith. This year, the bar is undergoing renovations, Faulkner said. Joker’s has put in a new VIP area and a new service bar. The back bar has already been remodeled, and the front bar renovation will start in June. The new back bar is more “Vegas-style,” Faulkner said. The bar manager took inspiration from some of the latest designs at the Las Vegas nightclub and bar show. 2. The Emerald of Siam Thai Restaurant and Lounge 1314 Jadwin Ave., Richland 509-946-9328

3. Amendment XXI 2525 N. Columbia Center Blvd., Richland 509-820-3037




1. Fairchild Cinemas 6x winner! 2871 Duportail St., Richland 509-627-4348 5020 Convention Dr., Pasco 509-544-8500

Fairchild Cinemas is the premier movie theater in the Tri-Cities and surrounding areas. Featuring premium largeformat screens and the big sound of Dolby Atmos, you can put yourself right in the action with a premium sound experience in which the sound moves around you in three-dimensional space. Purchase tickets online and conve-

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Fairchild Cinemas is a six-time winner of best movie theater.

niently choose your seats online before arriving at the theater, making lines a thing of the past! In addition to regular movie concessions and

traditional snack items, entrée meals and locally sourced beer and wine are available at the Queensgate location. Dinner, drinks and a movie with luxury seat-

ing are all conveniently available in one location. With best-in-class amenities and technology, Fairchild Cinemas is revolutionizing the moviegoing experience and committed to providing our guests with first-rate service. We are excited to bring a new location to Kennewick very soon. 2. AMC Kennewick 12 1380 N. Louisiana St., Kennewick 509-374-0356

3. Regal Cinemas Columbia Mall 8 1321 N. Columbia Center Blvd., Kennewick 844-462-7342 Ext: 410

Art & Entertainment BEST 24-HOUR RESTAURANT

1. Denny’s Restaurants 2801 W. Kennewick Ave., Kennewick 509-735-7377 1301A George Washington Way, Richland 509-946-3441

Hungry at midnight? Head to Denny’s. Denny’s Restaurants have been satisfying hungry Tri-Citians for nearly 40 years. Loyal customers return year after year because of the great menu variety, the friendly atmosphere, and the 24-hour service. Denny’s hasn’t rested on its laurels, continuing to integrate modern food


trends with a customerfriendly menu, including burgers made from 100 percent ground beef and the Fit Fare® menu. In addition, Denny’s remains a good budget choice with its competitive $2-$4-$6-$8 budget menu. Locally, Denny’s is also a great place to work, and for many people, Denny’s is their first job. Some move on, but others find Denny’s a perfect fit. “We retain a local feel with the customer base and a relationship with the community,” operations manager Eric Fanciullo said. “It’s a great place to work and


Eating & Dining

build relationships with the guests.” 2. Shari’s Cafe and Pies 1200 N. Columbia Center Blvd., Kennewick 509-735-7438 1745 George Washington Way, Richland

3. McDonald’s Multiple Mid-Columbia Locations

BEST ASIAN CUISINE RESTAURANT 1. Double Dragon Restaurant 3107 W. Clearwater Ave., Kennewick 509-737-8833 Once again, the Double Dragon Restaurant has been voted favorite Asian restaurant in the Tri-Cities. What keeps customers coming back year after year? It’s the large menu, the friendly service, affordability, and flavor and food quality. Ron and Lisa Chen opened the Double Dragon in 1999. The menu is large and varied, offering everything from simple starters

such as egg flower soup to more exotic specialties such as kung pao shrimp. The menu also includes a nice combination of spicy dishes and milder entrées, as well as traditional American burgers and salads. You will find something to satisfy the whole family. There are weekday lunch specials, beer, wine and — if you still have room after your meal — a limited dessert menu. Eat in or order takeout seven days a week. The restaurant is open from 11 a.m. to 10 p.m. Sunday through Thursday and 11 a.m. to 11 p.m. Friday and Saturday. 2. Shang Hai Restaurant 3013 W. Clearwater Ave., Kennewick 509-783-8998 3. Thai Elephant 6030 W. Clearwater Ave., Kennewick 509-396-9152 3. The Emerald of Siam Thai Restaurant and Lounge 1314 Jadwin Ave., Richland 509-946-9328

Courtesy Jackie Sharpe

The menu at Double Dragon offers a wide range of authentic Chinese dishes.

TRI-CITY HERALD BEST BAKERY 1. Viera’s Bakery 6411 Burden Blvd., Pasco 509-545-4043 430 W. Lewis Street, Pasco 509-546-9726

Manuel and Esther Viera, owners of Viera’s Bakery, have a combined 25-40 years experience in making sweet breads and maintain a tradition of excellence at both their locations. The bakery opens at 4 a.m. until 11 p.m. at the Lewis Street location and 5 a.m. until 10 p.m. at the Burden Boulevard. “We start early and our ovens run twenty-four hours a day,” says Marisa Viera, manager of Viera’s Bakery. Customer favorites include their 1,000 Layers Caramel, Empanada Bavarian Cream, Campechana in Assorted Flavors, and Mexican Cheesecake. Viera’s Bakery is a longstanding local favorite in the Tri-Cities and is well-known for their excellent fresh churros as well as their many flavors of empanadas such as: Bavarian Cream, Pineapple, Apple, Sweet Potato, Strawberry, Guyaba and Coconut. Traditional pan dulce, including Roscas de Reyes, a cake pastry traditionally eaten to celebrate Epiphany and Pan de Muerto, traditionally eaten around the Dia de Muertos are a specialty.

Courtesy of Urbren Shoot

Viera’s Bakery is the go-to place in Pasco for sweet treats.

2. Frost Me Sweet 710 The Parkway, Richland 509-420-4704 frostmesweetbakery

3. Ethos Bakery & Cafe 2150 Keene Rd., Richland 509-942-8417

BEST BARBECUE 1. Porter’s Real Barbecue 705 The Parkway, Richland 1022 N. Columbia Center Blvd., Kennewick 509-942-9590


earlier this year. Porter’s Real Barbecue offers fresh, prime grade meat that is slowsmoked daily and cut to order. All their recipes are made from scratch. Brisket, their most popular item, is prepared from Angus Certified Beef. Business is so good, they run out of items, but that doesn’t faze them. Porter says, “We’re committed to doing things the right way, not the easiest. We don’t cut corners with food or customer service.” Porter’s Real Barbecue provides more than just great quality BBQ, but also a place that “feels like home.” 2. Dickey’s Barbecue Pit 122 U.S. 395, Kennewick 509-396-9898

3. Famous Dave’s Bar-B-Que 8110 W. Gage Blvd., Kennewick 509-783-3405 /Kennewick

BEST BREAKFAST 1. Just Joel’s Cafe 1505 W. Kennewick Ave., Kennewick 509-396-3846

Just Joel’s Cafe started cooking up breakfast, lunch and made-fromscratch pie in Kennewick late last year. Joel Watson had always dreamed of cooking in his own restaurant, following in the footsteps of his dad and grandmother. “This is my passion,” Watson said. “This is my love. Cooking is in my genetic gene pool. I’ve been making pies since I was 10 years old.” Just Joel’s Cafe features a comfortable, casual vibe. Oldies blast from the kitchen for diners to hear. Watson said his early success is all thanks to his staff. He knew each person from previous restaurant jobs. He also

Porter Kinney loves BBQ. Porter said, “There’s good BBQ, but I wanted great BBQ.” He decided to master the art himself, starting a food truck with his brother Reed Kinney in 2014. With the help of a dedicated customer base and their hard-working family, they opened the doors to their building in Richland in 2015. Their newest location opened on Columbia Center Boulevard in Kennewick

BOB BRAWDY Tri-City Herald

Joel Watson, owner of Just Joel’s, features breakfast and lunch with handmade pies and soups at his cafe in Kennewick.



credits his customers, recently painting a “Thank you Tri-Cities” mural on the side of the cafe. The family-friendly restaurant doesn’t feature food from cans or microwaves. It’s known for its homemade eggs Benedict and breakfast burrito, not to mention its pies: everything from cherry to coconut cream to mixed berry crisp. 2. Sterlings 3200 W. Clearwater Ave., Kennewick 509-736-1588

3. Sage Port Grill 1633 Columbia Park Trail, Richland 509-783-9105

BEST BUFFET 1. Old Country Buffet 1321 N. Columbia Center Blvd., Ste. 873, Kennewick 509-783-4880 6821 W. Canal Dr., Kennewick 509-735-9887

Old Country Buffet has served the Tri-Cities since 1995, and Mirzeta Hasanovic has been a part of the Old Country Buffet family for 18 of those years. She is the general manager of both Kennewick locations. Old Country Buffet offers over 99 choices in their buffet, which includes twenty selections of hot food, a salad bar with a multitude of top-

pings and dressings, different types of soup, and many desserts. They also provide access to a self-serve ice cream bar with vanilla and chocolate ice cream that features five different dry toppings and two hot toppings, as well as cups and cones, depending on a customer’s preference. When asked what sets Old Country Buffet apart from the competition, Mirzeta answered, “We strive for leadership and good training for our employees, which teaches great customer service, allowing us to focus on customer needs and feedback.” This adds to

Eating & Dining


the “homestyle” feel Old Country Buffet provides for their customers. 2. Bangkok Thai Cuisine 8318 W. Gage Blvd., Kennewick 509-735-7631 3. Masala Indian Cuisine 3321 W. Kennewick Ave., Kennewick 509-737-9999

BEST BUSINESS LUNCH 1. Anthony’s at Columbia Point 550 Columbia Point Dr., Richland 509-946-3474

Anthony’s at Columbia Point is part of the Anthony’s family of restau-

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Business guests enjoy the best seafood and drinks, along with exceptional service and comfort at Anthony’s.

rants. Anthony’s core commitment to fresh Northwest seafood and meat, complemented by local produce, Northwest wines and microbrews, is at the heart of the foundation for the res-

taurant. Its Best of the Season program highlights produce and seafood that are at the peak of their season to showcase the bounty of what the Pacific Northwest has to offer.


Eating & Dining

Popular entrées include the coconut prawns. These large prawns are perfectly prepared with a thin layer of panko crust and are sweet as can be. Fish is always flaky and meltin-your-mouth amazing. The sides are tasty, too. Anthony’s has several soft breads, clam chowder, shrimp cocktail, and crisp and refreshing Caesar salad. There is an open view of the cooking and tall windows where guests can look out over the marina. Business guests will enjoy the best seafood and drinks, along with exceptional service and comfort at Anthony’s. Anthony’s is open from 11 a.m. to 9 p.m. Monday through Thursday, 11 a.m. to 10 p.m. Friday and Saturday, and 9 a.m. to 9 p.m. Sunday. Reservations can be made by calling the restaurant or online at To schedule a banquet room for your event, contact Anthony’s managers at 509-946-3474 or 2. LU LU Craft Bar + Kitchen 606 Columbia Point Dr., Richland 509-713-7880

3. Graze Sandwich Shop 8530 W. Gage Blvd., Kennewick 509-221-1020 735 The Parkway, Richland 509-713-7699

TRI-CITY HERALD its restaurant, with events ranging from 10 to 4,000 people. During peak season, CG Public House might cater up to 30 events in a day. 2. Castle Catering 706 Williams Blvd., Richland 509-375-4000

3. Dickeys Barbecue Pit 122 U.S. 395, Kennewick 509-396-9898

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Steve, Shirley and Kyle Simmons operate CG Public House and Catering.

BEST CATERING 1. CG Public House 9221 W. Clearwater Ave., Kennewick 509-783-0128

www.cgpublichouseandcatering .com

Shirley Simmons has been around the restaurant business her entire life. Her parents, Chuck and Mabel Wyatt, owned The Pancake Corral, which opened in 1979 at the corner of Highway 395 and Vista Street in Kennewick. The public loved it, and as customers increased, the restaurant was remodeled and renamed The Country Gentleman in 1984 by Shirley’s sister Marge and Gerald Van Zuyen. In 1996, Shirley and her husband, Steve, became partners and added catering, which was so successful that they outgrew their kitchen and moved to a new building at 9221 W.

Clearwater Ave. in Kennewick. Their son Kyle modernized the restaurant in January 2017, which is now called CG Public House. CG Public House features a restaurant, bar and outside patio. Some of its customer favorites are Dungeness crab melts, Monte Cristo, chicken and waffles, and housemade chicken pot pie. It serves prime rib every Thursday through Saturday night. The breakfast menu includes adult pop tarts and mini-maple bacon donuts. The bar offers bottomless mimosas, Bloody Marys and a wine list. Shirley, Steve and Kyle take pride in using local ingredients wherever possible. They are wellknown for their exceptional staff and dependability. In 2017, CG Public House catered 2,900 events off-premise or at

BEST COCKTAILS 1. Twigs Bistro & Martini Bar 1321 N. Columbia Center Blvd. #901A, Kennewick 509-735-3411 If you’re looking to unwind at the end of a strenuous and productive workday and you need the perfect cocktail to get the job done, look no further than our reader’s top choice for Best Cocktails, Twigs


Bistro & Martini Bar! They have over 26 martinis. The Lemon Drop Martini is usually really popular but competes with the “Smoked Sailor” as the favorite. I had the opportunity to speak with Dan, Twigs’ executive chef, who proudly exclaimed, “I love working here because as a chef I am given a lot of freedom and creativity to try out new dishes.” The ambience and opulence alone is worth the visit, plus bartenders Todd and Justin offer great hospitality. Todd recommended that I try the “Smoked Sailor,” an old-fashioned featuring Sailor Jerry and then smoked with applewood chips. Yup, they smoke applewood chips right in front of you. I tried it. Go try it. Thank

me later — or thank Todd. “Smoked Sailor, I created that one,” he says proudly. The Tri-Cities is teeming with creators of all sorts these days. We are a burgeoning hub of artists of all types, including Todd, an artist at both cocktails and hospitality. I’m glad they sent a poet to write this. I was inspired. From the front door to the friendly chef’s that smile and wave from the kitchen, everybody that works for Twigs treats you like an old friend they’re glad to see again. 2. Proof Gastropub 924 N. Columbia Center Blvd., Ste. 310, Kennewick 509-820-3321 3. Bonefish Grill 133 W. Gage Blvd., Richland 509-628-9296

BEST COFFEE 1. Roasters Coffee 10 Tri-City locations 509-492-0212

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Twigs offers more than two dozen types of martinis and several different cocktails.

Roasters Coffee did not have an easy start. It was customer loyalty that inspired owner Wes Heyden to press on. “They were the oxygen,” Heyden said. “We were losing money in the early days, and for customers to be encouraging me along and continue coming in makes us constantly want to do better.”



Roasters’ mission is to provide high-quality coffee and to serve one another. The quality of coffee Roasters puts out is exceptional. It is processed well and done so locally, which eliminates transportation and provides customers with the freshest coffee. The baristas are unmatched. They have a sense of ownership and responsibility, and are inspired to do what they do. “We knew if we serve the community and give people what they deserve, they would reciprocate and be loyal,” Heyden said. In addition to its 10 Tri-City locations, Roasters plans to open new shops in Walla Walla, Spokane and Kennewick. 2. Dutch Brothers Coffee Multiple Mid-Columbia Locations 509-955-4700

3. The Local 8530 W. Gage Blvd. E, Kennewick 509-491-1888 5453 Ridgeline Drive #140, Kennewick 509-579-0891

BEST DONUT 1. Spudnut Shop 228 Williams Ave., Richland 509-943-3000

The Spudnut shop is a staple of the Tri-Cities,

celebrating 70 years of service on March 4. It is owned and operated by Val and Doug Driver, but was opened in 1948 in the Richland Wye by Val’s father, Barlow Ghirardo, and Val’s uncle, Jerry Bell. Two years later in 1950, the Spudnut Shop moved to its current location in the Richland Uptown. “Spudnuts” are made by hand every morning using mostly potato flour, white flour, and wheat flour. All the recipes are made from scratch and by hand. They offer 12 types of spudnuts, plus two additional special types on Fridays and Saturdays. The most popular selections are the cinnamon rolls and traditional glazed spudnuts. When asked what sets them apart, Manager Shayann Peddie says, “We’re a local shop where everybody knows everybody, and we are able to warm up to each other. We’re a family.” Tasty spudnuts, along with a family-oriented environment, makes Spudnuts the best in town. 2. Popular donuts 101 N. Union St. #204, Kennewick 509-783-0843 3. Viera’s Bakery 430 W. Lewis St., Pasco 509-546-9726

Eating & Dining


BEST FAMILY STYLE RESTAURANT 1. Sterling’s Restaurant 2500 Queensgate Drive, Richland 509-628-2414 3200 W. Clearwater Ave., Kennewick 509-736-1588 890 George Washington Way, Richland 509-943-1588

A family-centric restaurant known for a wide variety of customers, delicious food and an atmosphere that is warm, inviting and homey, Sterling’s Restaurant has provided a unique dining experience that is hard to find anywhere else. Sterling’s Restaurant has three locations in the Tri-Cities, the first of which opened in 1990. Sterling’s Restaurant offers a variety of options to its patrons. From an amazing Ribeye Steak to a multitude of omelets named for cities around the United States, to a delicious Japanese Barbecue Burger or Fettuccini Alfredo, there is something for everyone. Owner Jim Sterling was raised in a restaurant, which has instilled in him the family atmosphere that is apparent when a customer eats at one of his restaurants. It’s an atmosphere that Jim says is “a big house and you’re having your friends over all the time.” A family type of atmos-

Courtesy Kendra Waters

Sterling’s serves breakfast, lunch and dinner, and Tri-Cities diners have voted them the best family-style restaurant in town.

phere, great food and excellent service is what sets Sterling’s Restaurant apart from the competition.

2. Magill's 3214 Rd. 68, Pasco 509-547-6448

3. Foodies Brick and Mortar 308 W. Kennewick Ave., Kennewick 509-591-0424


Eating & Dining



find anywhere else.” 2. Fresh Out the Box 5215 W. Clearwater Ave., Ste. 102, Kennewick 509-619-0011

1. Anthony’s at Columbia Point 6x winner! 550 Columbia Point Dr., Richland 509-946-3474

3. Tony’s 3809 W. Clearwater Ave., Kennewick 509-735-2189

Anthony’s provides fine dining with a relaxed, comfortable atmosphere. Tables are set beautifully with crisp linens and elegant tableware, and employees uphold the highest standards of service. Guests enjoy a scenic view of Marina Park on the Columbia River in Richland. The in-house blueberry and huckleberry lemonades are a delicious treat on a summer’s evening, along with the fresh, locally made strawberry ice cream. The banquet room has a 60-person stand-up reception capacity and a 40-person seated capacity. The Vineyard Room has an adjoining private deck that also overlooks the Columbia River. During the warmer months, the deck may be used to increase reception capacity. Anthony’s is open from 11 a.m. to 9 p.m. Monday through Thursday, 11 a.m. to 10 p.m. Friday and Saturday, and 9 a.m. to 9 p.m. Sunday. Reservations can be made by calling the restaurant or online at To schedule a banquet

Courtesy Urbren Shoot

Anthony’s at Columbia Point has once again been voted best seafood and best fine dining in the Tri-Cities.

room for your event, contact Anthony’s managers at 509-946-3474 or richlandbanquets@ 2. Cedars Restaurant 355 N. Clover Island Dr., Kennewick 509-582-2143

3. Budd’s Broiler 450 Columbia Point Dr., Richland 509-946-8178 /detail/budds-broiler

BEST FOOD TRUCK 1. El Fat Cat Grill 539 N. Edison St., Kennewick 509-546-1413

With a love for the

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El Fat Cat Grill can be found off Edison Street in Kennewick.

spiciness of Asian curries and Mexican American heritage, Felix Sanchez and his wife Jenny started El Fat Cat Grill. Originally a brick and mortar restaurant, after their first year, they “took a gamble” said Jenny, and purchased a food truck. Felix has worked in kitchens since he was 15. “It is something I have learned to love,” said Felix who has a desire “to learn from other chefs and [learn] different styles of cooking.” The food’s freshness cannot be beat. The duo makes 50 lbs of pico de gallo daily. The acclaimed chorizo is made from scratch along with all of their sauces. One fresh dish customers enjoy is the unique Fiji Mango, featuring marinated chicken, topped with mango, jicama, jardinière (a sweet pickling of fruits/ vegetables), lettuce, and house mayo on a toasted torta bun. “The food we serve here, you won’t

BEST HAMBURGER JOINT 1. Five Guys 2671 Queensgate Dr., Richland 509-222-1120

At Five Guys in Richland, “fresh” isn’t something to aspire to — it’s the standard. It’s the most important ingredient. All of the burger joint’s food is prepared fresh daily. The potatoes are hand cut and the meat is rolled out first thing in the morning. “We don’t have any freezers here at all, just the refrigerators,” manager Rebecca Evensen said.


Customers can tell a difference, she said. The restaurant’s most popular item is the bacon burger. On all Five Guys burgers, toppings are free. Along with burgers, the restaurant also serves hot dogs and several kinds of sandwiches. Workers aim to make it a friendly, welcoming place. “It’s just a really friendly, family-like environment,” Evensen said. “We play music; we’re really upbeat. Everyone here really loves working here, and you can tell that.” 2. Bob’s Burgers and Brews 3609 Plaza Way, Kennewick 509-987-1060

3. Red Robin Gourmet Burgers 1021 N. Columbia Center Blvd., Kennewick 509-736-6008

Courtesy Paul Videla

A bacon cheeseburger, made with love and attention to detail, is stuffed to the gills with ample toppings and served with fresh-cut french fries.

BEST HAPPY HOUR 1. Applebee’s Neighborhood Grill + Bar 606 N. Columbia Center Blvd., Kennewick 509-783-0300 5305 Rd. 68, Pasco 509-543-7855 43 Columbia Point Dr., Richland 509-942-1513

Half-price appetizers and rotating daily drink specials from 3 to 6 p.m. and 9 p.m. to close are what have helped Applebee’s Neighborhood Grill + Bar rise to the top as best happy hour in TriCities. Delectable barside favorites are available to pair with affordable drinks, like spinach and artichoke dip, crunchy onion rings, mozzarella sticks, potato twisters, wonton tacos, boneless buffalo wings and cheese burger sliders. The second late-night happy hour is another plus for those looking to snag some deals while out on the town. Like most major chains, Applebee’s began as a privately-owned establishment in Decatur, Ga., where it was opened by Bill and T.J. Palmer in 1980 under the name “T.J. Applebee’s Rx for Edibles & Elixirs”—a name that prefaces what the franchise has evolved into today. 2. Bonefish Grill 133 W. Gage Blvd., Richland 509-628-9296



3. Twigs Bistro and Martini Bar 1321 N. Columbia Center Blvd. #901A, Kennewick 509-735-3411 /locations-kennewick

BEST ICE CREAM/FROZEN YOGURT 1. Yogurt Beach 910 S. Columbia Center Blvd. Ste. A, Kennewick 509-579-0316

With bright recumbent lawn chairs and colorful décor all around, Yogurt Beach is our People’s Choice Award for Best Ice Cream/Frozen Yo-

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Yogurt Beach offers different flavors and themes for their customers.

gurt shop in town. It really is a great location for a frozen yogurt spot, too. You can enjoy your dessert indoors or outdoors and have an equally great experience! “We are locally owned and operated; we really like to engage our customers via social media and take votes on differ-

ent flavors that they would like to see on our menu.” –Shelby, employee Yogurt Beach keeps it fun and creative! They have even featured Marvel-themed frozen yogurt. If you check out their Instagram account, you can see all of the different flavors and themes they have offered for their customers. Yogurt Beach is positioned perfectly on the NW corner of 10th Avenue and Columbia Center Boulevard. Patrons will catch beautiful views of both Badger and Candy Mountain not to mention witness some pretty amazing sunsets

Eating & Dining


as they enjoy their treats! 2. My Froyo Multiple Mid-Columbia Locations

3. Dairy Queen Multiple Mid-Columbia Locations


1. Casa Mia 2541 W. Kennewick Ave., Kennewick 509-582-0440 607 George Washington Way, Richland 509-946-0500

In an age when even sit-down restaurant food is manufactured on

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Casa Mia is a great place to catch up with family and friends over an authentic Italian meal.

automated assembly lines, at least one restaurant remains committed to carrying on its food traditions. House recipe tomato sauce simmered for six hours and handtossed pizza dough made fresh daily and baked on a brick hearth are hallmarks of Casa

Mia’s fine craft. In business since 1952, Casa Mia was started in Hoquiam by an ItalianAmerican as one of Washington’s first true Italian restaurants. Tri-Cities’ first location opened in 1994 in Kennewick. General manager Raymond Mal-


Eating & Dining

donado said he and his staff take pride in being consistent and building everything from scratch, which he said makes food more authentic. “We’re always trying to be creative in the kitchen and try something new,” he added. He cited Casa Mia’s chicken three cheese pizza as a customer favorite, as well as their Caesar salad and Roquefort mild bleu cheese dressing. 2. Carmine’s Italian Restaurant 525 W. 1st Ave., Kennewick 509-396-7890

3. Olive Garden Italian Restaurant 1420 N. Louisiana Ave., Kennewick 509-374-3500


1. Mid Columbia Wine & Spirits 1711 George Washington Way, Ste. 399, Richland 509-371-1002 731 N. Columbia Center Blvd., Ste. 100B, Kennewick 509-572-2600 /MidColumbiaWineSpirits

Mid Columbia Wine & Spirits is one of the largest beer, wine and spirits stores in Washington. Its two locations, in Richland and Kennewick, have been in business since 2012. The stores offer spirits, microbrews and wines that are locally produced

or imported from around the world. Assistant manager Brittne Scharnhorst said customer service is a top priority at both locations. If they don’t have something you want, they can get it. “We do a lot of special orders for special parties,” Scharnhorst said. “We do deliveries for bars. We just, overall, have a great selection — it’s like a one-stop shop. If people come in with some random drink they’ve had at a party or in Hawaii or something, we go on the hunt for it. If it’s available, we bring it in for them.” The store also has high-end, rare bottles, 26 taps to fill growlers, party supplies and a tasting bar. 2. Costco Wholesale 8505A W. Gage Blvd., Kennewick 509-737-8861

3. Yoke’s Fresh Market 1410 W. 27th Ave., Kennewick 4905 N. Rd. 68, Pasco 454 Keene Rd., Richland 1401 Bombing Range Rd., West Richland


1. Fiesta Mexican Restaurant & Catering 8524 W. Gage Blvd. #130, Kennewick 509-586-4456 5210 N Rd. 68 #L, Pasco 509-543-6884

TRI-CITY HERALD slices, jalapeños and cheese. As stated on the menu, “thank you for letting my family and I take care of you and your family.” 2. Hacienda Del Sol Address 5024 Rd. 68, Ste. A, Pasco 509-547-1722

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Fiesta offers a wide variety of fresh, authentic Mexican food including fresh guacamole made table-side.

Fiesta Mexican Restaurant was born out of Isidro Ortiz’s desire to help his mother, Teresa Ortiz, reach her dreams. The siblings came together and started the restaurant. Mom was the chef and the others worked as servers. Today, customers enjoy the family feel on which the restaurant was built. Fresh guacamole is made table-side and there’s a fresh salsa bar with homemade tortillas, plus live music every Thursday through Sunday. “We have a very good, loyal staff that keeps that engine running,” says Isidro. All of the recipes are Isidro’s mother’s from the coast town of Michoacán, Mexico. One customer favorite is the Enchiladas Michoacanas. Corn tortillas filled with Mexican cotija cheese, onion, oregano, and jalapeño juice. Served with a side of carne asada and topped with lettuce, tomato

3. Azteca Mexican Restaurant 2807 W. 10th Ave. Ste. 640, Kennewick 509-735-7231 6505 W. Canal Dr., Kennewick 509-735-6661

BEST MICROBREWERY OR DISTILLERY 1. Ice Harbor Brewing Company 6x winner! 206 N. Benton St., Kennewick 509-582-5340 350 Clover Island Dr., Kennewick 509-586-3181

For the sixth year in a row, Ice Harbor Brewing Company has been


named the Tri-Cities Best Microbrewery/ Distillery. The company has been serving up beer and a variety of pub-fare — from fried pickles to popcorn shrimp — for 21 years. Ice Harbor Brewery has two Kennewick family-friendly locations: one in historic downtown and another on Clover Island, which features a more extensive menu and outdoor dining. Co-owners Mike Hall and Bill Jaquish founded Ice Harbor out of a love of home brewing. Now, the company keeps working to improve its beers by discovering new brewing techniques and offering seasonal beers — a variety of beers is always on tap. The original pub location in downtown Kennewick is “like coming to the neighborhood bar of yore.” General Manager Nate Steele said Ice Harbor’s regulars are a big key to its success. Steele said the consistent beer and good food keeps many people coming back. 2. Bombing Range Brewing Company 2000 Logston Blvd. #126, Richland 509-392-3377

3. White Bluffs Brewing LLC 2034 Logston Blvd., Richland 509-578-4558

Courtesy Kendra Waters

Ice Harbor IPA

BEST OUTDOOR DINING 1. Tagaris Winery and Taverna Tagaris 844 Tulip Lane, Richland 509-628-1619 /index.html

It’s no small feat for Tagaris Winery and Taverna Tagaris to be named Best Outdoor Dining — for one, the patio isn’t on the riverfront. That shows how unique the restaurant’s outdoor space is in the Tri-Cities, said event coordinator Sandra Girnus. People can enjoy the patio three seasons out of the year. They can sip on a glass of wine or enjoy food from the Taverna. “Most places feature a very small patio,” Girnus said. “Our patio is huge.” The patio can accommodate more than 500 people and features different areas, including a covered bar, an eyecatching basalt fountain and a stage for live music. Tagaris Winery and Taverna Tagaris has been a staple in the Tri-Cities since 2005. The space has featured a summer music series on Friday and Saturday nights for 12 of those years. The 2018 summer series starts in June. 2. LU LU Craft Bar + Kitchen 606 Columbia Point Dr., Richland 509-713-7880



3. Cedars Restaurant 355 N. Clover Island Dr., Kennewick 509-582-2143

BEST PIZZA 1. Brick House Pizza 3791 W. Van Giesen St., West Richland 509-967-3733 /Brick-House-Pizza /116411401720235

For two decades, family-owned Brick House Pizza has outperformed the ever-increasing number of chain pizzerias in the Tri-Cities area. The friendly staff and great service are aspects of Brick House’s

Courtesy Jennifer Colton-Jones

Sam Debrine, manager of Brick House Pizza, stands behind the counter of the popular West Richland restaurant.

atmosphere that are much lauded along with, of course, pizza that’s out of this world. Unique combinations bearing titles such as Pickle Face, Greek Gyro and Beer Garden make

Brick House a great place to tickle one’s taste buds. The Brick House Special is reportedly the restaurant’s most ordered pizza pie. Thincrust and gluten-free options are also avail-

able, as well as unique add-ons such as smoked oysters. If one isn’t in the mood for pizza, Brick House also offers a salad bar, breadsticks, buffalo wings, specialty sandwiches such as the signature Big Bull and an assortment of burgers— all available for takeout. The dining room can also be reserved in advance for parties. 2. MOD Pizza 2803 Queensgate Dr., Richland 509-628-1515

3. Hubby's Pizza 346 W. Columbia Dr., Kennewick 509-586-2340

Eating & Dining


BEST SANDWICH SHOP 1. Graze 8530 W. Gage Blvd., Kennewick 509-221-1020 735 The Parkway, Richland 509-713-7699

“What’s your favorite meal at Graze?” That’s a question owner John Lastoskie is often asked, and he doesn’t have a simple answer. There are so many options, and “a lot of it has to do with how I’m feeling,” he said. If he wants something lighter, he’ll go for the quinoa salad. Or if he’s looking for something more over-the-top, he’ll go for the pastrami

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Graze serves up mouthwatering sandwiches, soups and salads.

sandwich or a torta. That’s the beauty of Graze – its creativity and variety. And its emphasis on freshness. “We make everything ourselves,” said Lastoskie, who started Graze with his wife. “We try to make sure we incorporate seasonal (foods),” he added. That


Eating & Dining

means plenty of asparagus right now, then zucchini and so on. Graze has two locations in Walla Walla and two in the Tri-Cities. Lastoskie said he’s also looking to open a drive-thru-only version in the Tri-Cities. 2. Stone Soup 703 The Parkway, Richland 509-943-4542

3. Bruchi’s Multiple Mid-Columbia locations

BEST SEAFOOD RESTAURANT 1. Anthony’s at Columbia Point 6x winner! 550 Columbia Point Dr., Richland 509-946-3474

Anthony’s is part of a family of fresh seafood restaurants in the Pacific Northwest with origins dating to 1969. Tim Ferleman is a seasoned fisherman and former Anthony’s chef. He leads the seafood team for Anthony’s Restaurants and is committed to providing them with the very best Pacific Northwest seafood. Anthony’s serves wild Alaska seafood, such as silver salmon, cod, halibut, spot prawns and weathervane scallops, as well as ling cod, petrale sole, rockfish, ahi, mahimahi and swordfish.

Shellfish include the finest Dungeness crab, clams, mussels and oysters. The seafood is selected fresh and always the best of the season. When customers taste the perfectly cooked, flaky salmon, they know they are getting quality with sustainability. Read more about Anthony’s commitment to excellent seafood on its website. Anthony’s is open from 11 a.m. to 9 p.m. Monday through Thursday, 11 a.m. to 10 p.m. Friday and Saturday, and 9 a.m. to 9 p.m. Sunday. Reservations can be made by calling the restaurant or online at To schedule a banquet room for your event, contact Anthony’s managers at 509-946-3474 or richlandbanquets@ 2. Red Lobster 1120 N. Columbia Center Blvd., Kennewick 509-735-1190

3. Bonefish Grill 133 W. Gage Blvd., Richland 509-628-9296

BEST SPORTS BAR 1. Uncle Sam’s Saloon 8378 W. Gage Blvd., Kennewick 509-783-8942

With over 60 beers on tap and 54 televisions that you can see from any seat in the house, Uncle Sam’s Saloon is


Courtesy Jennifer Colton-Jones

With 54 televisions and even more beers on tap, Uncle Sam’s Saloon is the ultimate destination for sports fans.

back for a second time as the People’s Choice Award winner for Best Sports Bar. “Our customers love the hometown feel here, we make it a priority to learn all of our customers’ names and their favorite drinks. I love my regulars, I love all the awesome people that I get to work with and interact with everyday, it’s like a small family here,” said Darian, a bartender. This sports bar really does set itself apart. Regulars are loyal, especially when bartenders and chefs greet them by first name. It has that inviting welcome-homevibe that you want your favorite pub to have, and the sheer hospitality of folks like Darian will have you feeling right at home. The owner started Uncle Sam’s Saloon back in January 2004, and it has been a household name in the Tri-Cities ever since. Customers

love the large variety of both beers and spirits. And their menu also has gotten rave reviews for being a bar-food lovers’ culinary dream come to life! 2. Kimo’s 2696 N. Columbia Center Blvd., Richland 509-783-5747

3. Sports Page Bar & Grill 6 S. Cascade St., Kennewick 509-585-0590 /Sportspagebar

BEST STEAKHOUSE 1. Texas Roadhouse 6x winner! 835 N. Columbia Center Blvd., #C, Kennewick 509-783-1288 /restaurant-locations /washington/kennewick

A slogan like “Legendary Food, Legendary Service” could be hard to live up to – unless you’re talking Texas Roadhouse. The lively steakhouse again topped the list this year, and Steve Dunn, local managing partner, says it’s a


badge of honor for the restaurant. “We don’t cut corners on our food quality or our service,” said Dunn. “We back up our legendary food and service.” Texas Roadhouse focuses on making food from scratch – making between 2,000 and 5,000 rolls a day – and employs a butcher to cut almost all steaks on site. In service, they keep each server to a maximum of three tables, each one with a bucket of peanuts free for the cracking. Texas Roadhouse focuses not only on its food and service but also on giving back to the community through its peanut sales, donations – many of them edible — for nonprofits and use of the building and parking lots. “It takes time. You have to sink your roots deep,” Dunn said. “We really want to be a part of the community and give back. It’s been a blessing.” The Kennewick location is the only one in the state, and Dunn said it’s been a great fit. 2. Budd’s Broiler 450 Columbia Point Dr., Richland 509-946-8178 /restaurants/detail /budds-broiler

3. Outback Steakhouse 6819 W. Canal Dr., Kennewick 509-735-9304

Courtesy Aki Sushi

Aki Sushi offers a diverse menu that features a wide array of Japanese cuisine served in a chic, modern atmosphere.

BEST SUSHI 1. Aki Sushi 321 N. Columbia Center Blvd., Ste. F, Kennewick 509-619-0928

Open for just under two years, Aki Sushi has quickly risen to the top of the queue for TriCities sushi eaters, boasting a diverse menu that features a wide array of Japanese cuisine served in a chic, modern atmosphere. According to customers’ rave reviews, Aki’s specialty is fresh sushi—it’s “the real thing” their motto proclaims. And with happy hour and week-day lunch specials, coupled with order-in service through Uber Eats, Aki is providing more opportunities for Tri-Citians to give quality sushi a try. One tip before you go, they close from 2:30 p.m. to 4:30 p.m. daily. 2. Sushi Ya 731 N. Columbia Center Blvd. #120, Kennewick 509-783-6585

3. Shiki Hibachi Sushi 1408 N. Louisiana St., Ste. 108, Kennewick 509-820-3788



BEST TAKE OUT 1. Greek Islands Cuisine 600 Gage Blvd., Richland 509-628-2900

When ordering takeout from Greek Islands Cuisine, customers can expect to have their food in five short minutes without any loss to the fresh, authentic quality. With over 60 percent of their orders being takeout, the restaurant is well organized and consistent. Greek Islands Cuisine has stayed true to Greek cuisine and culture. Nikos Danakos and his late Greek father started the restaurant seven

years ago. “Greek culture is family-oriented,” said Danakos, who is most proud of “the family we have built with our customers and our employees.” This attitude of family shines through in their food as they offer only high-quality, consistent, made-from-scratch dishes. “When you have your family over for dinner, you take pride in what you are serving them.” Their once larger menu has been slimmed down to include the community’s favorites. Customers can enjoy a variety of gyros, pizza, calzones, and salads.

2. Applebee’s Neighborhood Grill + Bar 606 N. Columbia Center Blvd., Kennewick 509-783-0300 5305 Rd. 68, Pasco 509-543-7855 43 Columbia Point Dr., Richland 509-942-1513

2. Shang Hai Restaurant 3013 W. Clearwater Ave., Kennewick 509-783-8998 3. Double Dragon Restaurant 3107 W. Clearwater Ave., Kennewick 509-737-8833

Eating & Dining

BEST VEGETARIAN RESTAURANT 1. Graze 8530 W. Gage Blvd., Kennewick 509-221-1020 735 The Parkway, Richland 509-713-7699

John and Becca Lastoskie love vegetables. So incorporating them – plenty of them – into their Graze sandwich shops was only natural. “It seemed like a natural extension of the things we like to eat,” John Lastoskie said. And vegetarians in the Tri-Cities are grateful. From the fresh salads to the creative sandwiches, Graze has many

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From the fresh salads to the creative sandwiches, Graze has many options for those who avoid meat and animal products.

options for those who avoid meat and animal products. The portabella mushroom and grilled cheese paninis are meatless fare, along with the veggie torta, the veggie avocado cold sandwich


and several of the salads. It’s also easy to customize at Graze. And the shop also offers at least one vegetarian soup a day. Graze has two locations in Walla Walla, plus shops on Gage Boulevard in Kennewick and in The Parkway in Richland. 2. Fresh Leaf Co. 2617 W. Kennewick Ave., Kennewick 509-820-3108

3. Frost Me Sweet 710 The Parkway, Richland 509-420-4704

frostmesweetbakeryandbistro .com


Eating / Health

Tagaris Winery & Taverna Tagaris

BEST WINERY/WINE TASTING ROOM 1. Tagaris Winery and Taverna Tagaris 844 Tulip Lane, Richland 509-628-1619 /index.html

Tagaris Winery and Taverna Tagaris is not just a wine bar — it’s a “full-scale dining experience,” said Sandra Girnus, the space’s event coordinator. The estate winery grows around 30 varietals, which means it grows all the grapes it makes into wines. The winery has four vineyards, which include red and white varietals. All bottling is done on-site. The tasting room is open late, mainly because of the Taverna, Girnus said. “You can come in and start at the tasting bar and do some tasting,” she said. “You can order food there, and then you can move to a table and have a five-star dining experience.”

Some well-known wines include the Bordeaux Red Blend and Mourvèdre, Tagaris Winery’s signature single varietal. The winemaker keeps the restaurant in mind when he is creating new wines, Girnus said. Servers also are able to help suggest food and wine pairings. 2. Bookwalter Winery 894 Tulip Lane, Richland 509-627-5000

3. Goose Ridge Estate Vineyard and Winery 16304 Dallas Rd., Richland 509-628-3880


1. Matheson Chiropractic & Wellness Center 515 N. Neel St., Kennewick 509-783-4994

Matheson Chiropractic & Wellness Center offers a variety of treatments to help you feel your best. Every service is designed to reduce your risk of pain and illness, from chiropractic

TRI-CITY HERALD care to massage and sports treatment to cold laser, which is a light that penetrates deep into the muscles. The family-oriented business has been around since 2011. Office manager Ginger Matheson said one of the center’s main goals is to treat and greet people like they are important. “It seems cliche, but a smiling face, a friendly voice and a listening ear makes a big difference in bringing in new patients and keeping the ones we have,” she said. Chiropractor Ben Matheson takes time to listen to patients and understand their concerns, Ginger said. “He cares — a lot of the time when he’s not at work, he’s thinking about what he can do next time,” Ginger said. “He’ll call people on off hours to see how they’re feeling.” 2. Elite Chiropractic & Massage 8131 W. Klamath Ct., Kennewick 509-736-5456

3. Core Concepts 4791 W. Van Giesen St., West Richland 509-967-2225.

BEST DAY SPA 1. Nouveau Day Spa 6x winner! 8136 W. Grandridge Blvd., Kennewick 509-736-2321

Nouveau Day Spa is


Tri-City Herald

Nouveau Day Spa offers a complete range of services, from manicures to massages.

the ideal choice for relaxation in the Tri-Cities. It is owned and operated by Kris and Jenna Waltze, who are members of the Day Spa Association. As of 2018, Nouveau Day Spa is a six-time winner of the People’s Choice Award for Best Spa. Nouveau offers nail services, comprehensive skin care packages and a full-day spa menu that includes massage therapy, waxing and body treatments. It also offers cosmetics and personal image services, as well as facial treatments. A vast variety of spa packages for men and women allows customers to choose what’s best for them. A full list of Nouveau’s services and pricing can be found on its website. What sets Nouveau apart from the competition is the immediate and excellent attention the staff provides the moment a customer

walks through the door. Nouveau provides a truly unmatched, high-quality experience for customers. 2. Z Place 3600 S. Zintel Way, Ste. A, Kennewick 509-735-2524

3. RENU SKIN SPA 24903 S. Sunset Meadow Loop, Kennewick 425-315-5765

BEST DENTIST 1. Family First Dental 419 N. Yelm St., Kennewick 509-783-1000 7521 W. Deschutes Ave., Kennewick 509-735-9999 804 S. Washington St., Kennewick 509-582-9182 1506 N. Rd. 40, Pasco 509-492-3531

As the name states, at Family First Dental’s clinics, their first priority

is treating patients as family, and they have done so for over 25 years. All staff receive customer service training to ensure that patients feel at home from the moment they walk in the door. Family First Dental’s desire to treat people as family does not stop with its patients. Each year, it sponsors a free dental day designed for those in the community who otherwise could not afford regular dental care. Family First Dental also supports the Support, Advocacy & Resource Center and Second Harvest. “In addition to our community outreach, we are most proud of our ability to maintain focus on excellent patient care,” said Dr. James Carey, partner owner. With general, cosmetic and restorative dentistry, as well as periodontal care and orthodontics, Family First Dental is a one-stop shop. The latest technology and highest care is provided by eight doctors across four Tri-City locations. 2. Lifetime Dental Care 2469 Queensgate Dr., Richland 509-628-1144

3. West Pasco Family Dental 5204 N. Rd. 68, Pasco 509-547-9955




1. Gold’s Gym 6x winner! 2909 Duportail St., Richland 509-420-2121

151 N. Ely St., Kennewick 509-736-1465

With roots in Venice, Calif., the body building mecca, Gold’s Gym began as a gym, attracting big names like Arnold Schwarzenegger. Over the past 50 years, the gym evolved into a fitness center that caters to all ages, demographics and fitness levels. In fact, the gym has focused on creating a place where all people feel welcome. “We really strive for the member experience. We want members to find something they can fall in love with so they can remain faithful to their fitness goals,” said Sharon Smith, general manager, Richland location. Gold’s Gym first came to the Tri-Cities in 2012 with their Kennewick location. Both Kennewick and Richland offer a variety of amenities beyond weights and cardio equipment. Personal trainers share a desire to fulfill the mission “to change for the better the lives of our members and our community.” 2. Tri-City Court Club 1350 N. Grant St., Kennewick 509-783-5465

3. FIT FOR ME 430 George Washington Way, Richland 509-943-2222

BEST HOSPITAL 1. Kadlec Regional Medical Center 6x winner! 888 Swift Blvd., Richland 509-946-4611

Kadlec Regional Medical Center opened in 1944 to serve Hanford workers. The hospital has grown exponentially and become a regional hospital providing open heart surgery, neurosurgery and a neonatal intensive care unit. Kadlec has experienced the most growth in the past couple of decades. With 750 employees in 2000, Kadlec has grown to more than 3,700 today. They pride themselves on their culture. Employees are called caregivers.

“We look at all of our employees as having a role in taking care of our patients,” said Jim Hall, Kadlec’s director of marketing and communication. Kadlec’s mission to provide safe, compassionate care is evidenced in the numerous awards and top ratings it has received, including the People’s Choice Award every year. Kadlec has received an A grade from the Leapfrog Group, a national organization that measures and publicly reports hospital performance, and has been rated a five-star hospital by the Centers for Medicare and Medicaid Services. 2. Trios Southridge Hospital 3810 Plaza Way, Kennewick 509-221-7000

3. Lourdes Medical Center 520 N. 4th Ave., Pasco 509-547-7704

Tri-City Herald

Kadlec Medical Center is a six-time winner of Best Hospital.

Health & Fitness



Health & Fitness

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Almond Orthodontics

BEST ORTHODONTIST 1. Almond Orthodontics 8305 W. Quinault Ave., Kennewick 509-628-0110

Ten years ago, Dr. Brian Almond and his wife were looking for the right place to settle down and start a family. Fresh out of the University of Washington’s orthodontic residency program, Almond was also eager to get involved in the orthodontic community. He and his wife fell in love with the Tri-Cities, and the rest is history. Now, Almond and his experienced team are joined by his older brother, Dr. John Almond, at their new office in Kennewick, built last year. “The goal from the very get-go is to make our patients feel like family,” Brian Almond said. “I make recommendations based on what I would do for my

own child.” He added that one of his favorite parts of his job is helping patients find themselves and be comfortable in who they are. “We look forward to a long career continuing to work with those families and the community,” he said. 2. Ostler Orthodontics 1520 Jadwin Ave., Richland 509-943-2505

3. Parkinson + Butler Orthodontics 112 Columbia Point Dr. #105, Richland 509-946-7689

BEST PEDIATRICIAN 1. Dr. Glenn Ello 3730 Plaza Way, Fifth Floor, Kennewick 509-221-6550

TRI-CITY HERALD his wife, Dr. Maria Ello, were working in New York City hospitals on 9/11, but shortly thereafter, they decided to raise their family somewhere else. Despite arriving in the Tri-Cities during a snowy winter, they stayed and have grown to love the area’s more casual lifestyle. First an obstetrician/ gynecologist, Glenn Ello moved to pediatrics and has been with Trios Health for 15 years. “If you go into pediatrics, you have to love being around kids,” he said. “It keeps it fun.” His patients and their parents appreciate Ello’s caring, friendly manner and office consistency. They know they can depend on his staff for timely communication. Ello enjoys watching his patients grow up and become young men and women. “I look forward to doing this for another 15 years or more,” he said. 2. Dr. Shakti Matta 6802 W. Rio Grande Ave., Ste. #1, Kennewick 509-572-2201

3. Dr. Ivan S. Guevara 320 W. 10th Ave., Kennewick 509-586-5162

Sometimes a major event causes you to reassess your situation. That’s what happened to Dr. Glenn Ello. He and

Courtesy Trios

Dr. Glenn Ello is the winner of Best Pediatrician.

BEST PHYSICIAN 1. Kadlec Clinics 35 Mid-Columbia Locations 509-946-4611

Kadlec Clinics have been emerging for over a decade. Today the TriCity community boasts roughly 35 Kadlec Clinics, providing primary as well as specialized care. Previously, many providers (doctors, physician assistants, and nurse practitioners) worked independently. Becoming part of the same organization allows for a cohesive, integrated team providing patients with seamless care. Kadlec providers excel because of “their expertise and the breadth of what they do, their backgrounds, and their training at some of the best teaching hospitals and organizations in the world,” said Jim Hall, Director of Marketing and Communication. “We can attract world class providers,” Hall said, in part due to the quality of life in the Tri-Cities. Kadlec continues to grow its provider base as well as its facilities to ensure patient access to comprehensive medical care. They remain “devoted to combining the latest in medical technology with compassionate, respectful and personalized health care delivery.”


2. Three Rivers Family Medicine 945 Goethals Dr. #300/310, Richland 509-943-3196

3. Jennifer Smith 401 W. 1st Ave., Kennewick 509-585-5500

3. Michael Cabasug 3730 Plaza Way, Kennewick 509-221-6550


1. Golden Palm Tanning 8508 W. Gage Blvd., Ste. C-102, Kennewick 509-783-7881

You’ll get an excellent tan at Golden Palm Tanning. With options from sunless airbrushing to UV tanning, the Kennewick salon offers a comfortable experience. You’ll also get something more, as Golden Palm’s skilled staff works hard to help clients get the most out of their visit. “We’re really striving

to be a high-end salon and to educate our clients when they come in, so they’re achieving the best tan possible based on what they’re tanning for,” said Karalee Zobel, manager. Golden Palm also offers other health and beauty options, including infrared sauna and whole-body vibration treatments. Golden Palm’s sister salon, Island Sun Tanning, 2555 S. Quillen Pl., Ste. 120, Kennewick, provides similar services. “Golden Palm and Island Sun love being part of the Tri-Cities. The referrals and feedback we get – that’s the biggest thing,” Zobel said. “We love to help our clients.” 2. Sunkissd Tan 2901 Duportail St., Richland 509-987-1958

3. Solarium Tanning Salon 513 N. Edison St. A, Kennewick 509-737-0444 1362 Jadwin Ave, Richland 509-943-6381

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Golden Palm Tanning.

BEST ANNUAL COMMUNITY EVENT 1. Rascal Rodeo 509-528-5947 /default.html

What started as a senior project in 2001 has become a beloved community event in the Tri-Cities for individuals with special needs. AnnErica Whitemarsh runs and operates Rascal Rodeo, which began holding regular events each year starting in 2010. With the help of volunteers, Rascal Rodeo puts on three free hourlong events each year in




Courtesy of Sonja Yearsley

Rascal Rodeo makes an impact with individuals with special needs. It was voted the 2018 Best Annual Community Event.

the Tri-Cities, providing rodeo “stations” for participants with special needs. Each station consists of a rodeo-type activity for participants to try an unlimited amount of times. Activ-

ities include stick horse racing, bull and bronco riding on barrels made to look like the animals, and horse rides. All ages are welcome, with participants receiving a T-shirt, cowboy hat,

badge and bandanna. Participants also take a group photo at the end. What sets Rascal Rodeo apart is the passion Whitemarsh and the volunteers have for befriending and showing the participants that they are just like everyone else. “If you give them an ounce of your love, they’ll give you all of theirs,” Whitemarsh said. Rascal Rodeo also has an effect on volunteers and spectators, Whitemarsh said. “People are touched.” 2. Sausage Fest at Christ the King School 1122 Long Ave., Richland 509-542-7650

3. Tri City Water Follies 621 N. Gum St., Suite A, Kennewick 509-783-4675

BEST COMPANY TO WORK FOR 1. Gesa Credit Union Multiple Mid-Columbia locations

See story under ‘Best Credit Union’ 2. Kadlec 888 Swift Blvd., Richland 509-946-4611

3. Pacific Northwest National Laboratory 902 Battelle Blvd., Richland 1-888-375-PNNL


BEST CHURCH 1. New Vintage Church 2588 N. Columbia Center Blvd., Richland 509-491-1308

New Vintage Church is a Christian church established in Richland in 2010. Three services are offered on Sundays at 9 a.m., 11 a.m., and 7 p.m. The ministries that serve the church include a children’s ministry called “Vintage Kids,” a youth ministry for middle school, high school and young adults called “Gravity Youth,” as well as a ministry focused on developing leaders in the church and commu-



nity called “Interns.” They also provide a ministry called “Fresh Start,” a recovery group focused on helping people struggling with addiction. A complete list of ministries, services throughout the week, and upcoming events can be found on New Vintage Church’s website. New Vintage Church’s goal since opening has been to make an impact on the community by being an “outward focused church.” With Lead Pastors Matt and Lisa Molt, the church’s vision is to be a “lifegiving church that touches our community and changes lives.” 2. Bethel Church 600 Shockley Rd., Richland 509-628-0150 5202 Outlet Dr., Pasco 509-547-3338

3. Living Room Church 1409 S. Garfield St., Kennewick 509-582-4818

TRI-CITY HERALD BEST CUSTOMER SERVICE 1. Lifetime Dental Care 2469 Queensgate Dr., Richland 509-628-1144 or 509-724-2834

Lifetime Dental Care not only provides exceptional dental care, as evidenced by seven first-place awards, but its focus on customer service has also proven fruitful. “We know how important it is to be a great dentist,” said Dr. Michael Breier, owner. “Ultimately though, people come back because of how they feel.” Ensuring great customer service begins with Lifetime Dental’s hiring practices and is maintained through annual training. As a result, patients experience a friendly culture in a relaxing environment. At Lifetime Dental, the patient care extends into

the community. On a free dental day this year, 52 veterans received free dental care that totaled over $25,000 in services. “We were honored to win best dentist the past several years, but I am excited that the community has voted us best customer service,” Breier said. “It means our entire team is doing it right. All the books, all the training, it is all coming together. Our goal of having our customers leave happier than when they arrived — something that is difficult at the dentist — is being achieved.” 2. Gesa Credit Union Multiple Mid-Columbia locations

3. Heartlinks Hospice 712 Swift Blvd., Richland 509-837-1676

3. The Church of Jesus Christ of Latter-day Saints Multiple Mid-Columbia locations


BEST HAIR STYLIST/BARBER 1. Kathy Nunez Studio One Salon 101 N. Union, Ste. 101, Kennewick 509-735-3354

Master Stylist Kathy Nunez is known for her expert color skills. Originally trained at Claire’s Cosmetology School, Kathy continues to stay up on the latest trends. When she is not at her salon, you can find her teaching and taking hair color classes across the United States. Kathy works closely with her team at Studio One Salon to maintain top-notch education for herself and her staff. “I think what sets me apart is my passion to always be learning and improving my craft in this industry that is constantly evolving,” she said. Using the latest techniques and products, Kathy specializes in balayage, ombre, and blonding. Kathy’s work has been featured on top styling sites as well as in magazines such as Behind the Chair, Modern Salon, Allure, Beauty Launchpad and more.

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Kathy Nunez of Studio One Salon.

3. Daniel Henkel TrendSetters Barbershop 308 S. Olympia, Kennewick 509-792-5070 /boehlerandhenkel

BEST LOCAL ATTRACTION 1. Gesa Carousel of Dreams 2901-F Southridge Blvd., Kennewick 509-378-3257

The Gesa Carousel of Dreams originated in St. Joseph, Mich., at the Silver Beach Amusement Park. Years later, a carousel collector purchased the entire carousel, primed it to prevent further deterioration and stored it in New Mexico. The Tri-City community acquired the carousel from there, and fundraising began. It would start and stop many times over the next 11 years. In 2013, Gesa contributed a generous donation that prompted other local entities to follow suite. Today, riders are attracted to a safe environment the entire family can enjoy. “We are all about fun,” said Parker Hodge, the carousel’s executive director. “We have volunteers who are very passionate about this project. They are here because they want to be.”

2. Ashley Fletcher Vintage Hair Boutique 404 Bradley Blvd., Ste. 104, Richland 509-578-1384

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The staff of Lifetime Dental.

Courtesy of Rich Breshears

The Gesa Carousel of Dreams attracts visitors from around the world.

That excitement overflows as the volunteers celebrate with each rider. The carousel is not only a local destination, but it attracts travelers from all 50 states and countries such as Japan, Australia and Canada, to name a few. 2. Howard Amon Park 500 Amon Park Dr., Richland 509-942-7390

3. Badger Mountain 1294 White Bluffs St., Richland




BEST LOCAL RADIO PERSONALITY 1. Adam and Jen in the Morning 4304 W. 24th Ave., Ste. 200, Kennewick 509-222-0949

After a couple of seasons in the running, Adam Lamberd and Jennifer Little of “Adam and Jen in the Morning” on 94.9 The Wolf country radio are ecstatic to be named the No. 1 radio personalities in the Tri-Cities. “We’re definitely excited, and it just shows and proves that we have some of the greatest

listeners out there,” Lamberd said. Little said she and Lamberd are like siblings, and whereas other shows often work off a script, she and Lamberd usually start with whatever comes to them that morning and run with it.

Little feels it’s what has led to their success. “We’re very relatable,” Little said. “This is how we do things. It’s just real. … Our listeners know we’re human.” Both hosts greatly enjoy the candid stories their listeners in turn share. “We have a lot of fun,” Little said. You can catch Lamberd and Little from 5:30 to 10 a.m. every weekday. 2. The Just Me Reka Show Power 99.1

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Adam and Jen in the Morning on 94.9 The Wolf.

3. Greg and Woody 102.7 KORD


BEST NEWSPAPER REPORTER 1. Annette Cary 333 W. Canal Dr., Kennewick

Annette Cary is a senior staff writer for the Tri-City Herald. She’s been with the paper for 23 years, reporting on a variety of topics. For 14 years, she’s covered the Hanford nuclear site. Her beat also includes the Pacific Northwest National Laboratory, the gravitational wave observatory near Richland and other science and environmental issues.


Recently she was honored with the 2017 Dolly Connelly Award for Excellence in Environmental Journalism for her coverage of a radioactive tunnel collapse at Hanford. Before joining the Herald, she started her journalism career at the Times-News in Twin Falls, Idaho, after earning her bachelor of science degree from the University of Oregon. 2. Sara Schilling



BEST REAL ESTATE AGENT 1. Burt Lovejoy Edge Real Estate 7411 W. Clearwater Ave., Bldg. C, Kennewick 509-582-3736

“Don’t be surprised if I show up on my motorcycle for appointments,” says Burt Lovejoy. “I’m not what most people expect; I’m totally a come as you are type of guy, and I think people really appreciate that. No status, nothing implied; I’m going to be the same to you as I am to friends and family.” Lovejoy said he’s always had an entrepreneurial mind, so after being a machinist for over 12 years, he decided to ditch the overhead and get into realty almost a decade ago. Lovejoy said what sets

TRI-CITY HERALD him apart is his dedication to top-notch service and communication and presence throughout the entire process, before and after sale. “I strive for the best every time with every deal,” he said. Over 100 five-star reviews and not a single negative one in sight backs that up. Burt Lovejoy’s current listings can be found on Edge Real Estate. 2. Jason and Jennifer Phipps 8200 W. Grandridge Blvd., Kennewick 509-539-2505

3. Jared Retter 329 N. Kellogg St., Kennewick 509-783-8811 /eng

3. Jed Morris 490 Bradley Blvd., Richland 509-946-1188

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Dedication to top-notch service, communication and presence throughout the entire process, before and after sale, are what propelled Burt Lovejoy to win Best Real Estate Agent.


BEST TOURIST SPOT 1. Columbia Park Highway 240, Kennewick 509-585-4293 /Facilities

Courtesy Alan Hoshida

Alan Hoshida covers all things sports for KEPR.


For the past two years, since moving from his home state of California, Alan Hoshida has been the voice of KEPR TV’s sports center, providing the latest highlights and stats for more than 40 local teams. “I really committed myself to the area and wanted to invest and get to know the community the best I can,” he said. Hoshida and his team at KEPR try to pack their shows with local content. “Because you can always get bigger schools and bigger colleges on a bigger network, but who’s going to show Richland football? … We want to do our best and give the community that coverage because otherwise athletes don’t get the coverage,” he said. Hoshida is happy with

what he has been able to accomplish, adding, “(People’s Choice) is a good affirmation to keep doing what I’m doing and makes me want to do more for the TriCities and sports.” 2. Rob Jesselson KNDO/KNDU-TV

3. Kelly Hinseth KNDO/KNDU-TV

Three hundred and sixty-seven acres, river waterfront and numerous amenities combine to make Columbia Park the Tri-Cities’ favorite tourist spot. “The park is a real asset to the community,” said Emily Estes-Cross, director of parks, recreation and economic development for the city of Kennewick. “There are lots of things for different people to do.” Columbia Park has long been the place Tri-Citians visit to enjoy boating, barbecuing and relaxing days along the river. It even served as the longtime resting place of 9,000-year-old

Kennewick Man before his discovery in 1996. Today the park is home to the Playground of Dreams, a band stage, hiking and biking trails, and the Regional Veterans Memorial. Each year it hosts nearly 60 events, including the popular Water Follies and River of Fire, with 150,000 people in attendance. Sports tournaments, picnic areas and the family fishing pond also attract people of all ages year-round. 2. Howard Amon Park 500 Amon Park Dr., Richland 509-942-7390

3. Hanford Reach Interpretive Center (REACH Museum) 1943 Columbia Park Trail, Richland 509-943-4100

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Columbia Park.


Winning the People’s Choice Awards for Best TV News Anchor has to be quite the honor, and Traci Dial accepts the accolade with grace and humility. Dial knew she was going to be a news anchor at an early age. She has been delivering the local news at KNDU since 2012 and by all appearances she plans keep doing so. Tracci is right at home as Best TV News Anchor and right at home in the




Courtesy KNDU

A Northwest native, Tracci Dial has been keeping viewers informed on KNDU since 2012.

Tri-Cities community. “I feel very humbled

to be recognized again. I have to say, Tri-Cities, you’re my favorite, too. I always call it the biggest small town in the Northwest and I absolutely love living here. It’s a real honor to be let into people’s living rooms every night. I like to make a positive impact on each person I meet every day, so to be given a platform to reach so many of you and have you respond so well back? Well, it’s just humbling and I’m thrilled. Thank you all!” Ms. Dial says that every time she wears her yellow blazer, she thinks of April O’Neil, the famed channel 6 News

TV Anchor from the Teenage Mutant Ninja Turtles and hero to the community. When she’s not reporting news, she spends her time giving back to the community by volunteering with Junior Achievement and serving on the board of directors for Field of Grace. 2. Kristi Paulus KEPR-TV

3. Morgan Ashley KNDO/KNDU-TV



It’s been 40 years since Tim Adams gave his first TV weather broadcast, and he still hates to get it wrong. “My wife will tell you, when I’m wrong, the next day I’m really in a bad mood,” he says with a laugh. “Weather still isn’t a precise science.” Adams says predicting the way storms move and the forecast evolves still isn’t 100 percent, but the tools to guide the process have changed

Courtesy Raven Smith

Tim Adams is the six-time People’s Choice winner for best weathercaster.

drastically since his 1978 debut. When the weatherman began, he relied on grainy images that



may have been up to 12 hours old, broadcast from a weather satellite. The Northwest didn’t even have weather radar, so forecasters would use the aircraft traffic radar and travel out to the weather service station to find maps to try to predict the storms. “It’s just day and night. We never tried a seven-day forecast in the old days. We started with 3-day,” he said. “Now we have a 10-day forecast. It’s really incredible.” With the increased technology, Adams now reviews four, five, even six weather models before making his predictions. He peruses Monty Webb’s analysis from the morning, reviews national weather predictions and modifies his own, but sometimes he still has to jump and make a decision. “It’s my little game of golf, it’s my crossword puzzle,” he says. “I get to get up and see how close I came yesterday.” It’s that game and his friendly attitude that have made Adams a community favorite. “It’s my passion, and I’m flattered and honored,” he said. “I’ve just been blessed with the most incredible luck of anyone ever.” 2. Kelley Bayern KEPR-TV

3. Monty Webb KNDO/KNDU-TV

TRI-CITY HERALD BEST AUTO SERVICE / REPAIR 1. Hi-Land Garage 215 N. Union St., Kennewick 509-783-2512

Courtesy of Rich Breshears

Chris Porter of PorterKinney PC.

BEST ACCOUNTING FIRM 1. PorterKinney PC 1100 Jadwin Ave., Suite 200, Richland 509-713-7300

As voted by the people, PorterKinney PC is the best certified public accounting firm in the Tri-Cities. Starting his career out of his home on the kitchen counter doing tax returns, Chris Porter eventually partnered with Walter Kinney to form the accounting firm PorterKinney PC in 2014. PorterKinney PC offers tax preparation for individuals and businesses, bookkeeping for companies and handling payroll for businesses around the Tri-Cities. Business consulting services, including the creation of business and marketing plans, are also offered to the public.

What sets PorterKinney PC apart from the competition is being a tax firm with a strong focus on strategic tax planning. Customizing services to each scenario it encounters allows PorterKinney to actually save the most money possible with customers. As Porter put it, “we don’t want to be a data entry assembly line. We right-size the customer. Experience, strategy, clarity and responsiveness is what sets us apart.” 2. Christensen King PC 1334 Jadwin Ave., Richland 509-943-1040

3. Account Sense PLLC 6601 W. Deschutes Ave., Ste. C, Kennewick 509-591-0105

Hi-Land Garage has been a family-run auto shop since 1950. It started out as a small shop and moved to its current location in 1964. One important part of the business is the relationship building with customers. Mechanics at the garage make an effort to explain exactly what tune-ups your car needs, even if it’s hard to understand, said manager Kurt Stone. If customers aren’t “car people,” sometimes mechanics seem to “talk a foreign language. So (we) talk to them on the same level that they are,” Stone said. “If some people are really into cars, and they know everything there is to know about them, then we bring it at that same level.” Hi-Land Garage offers everything from quick tune-ups and oil changes to transmission repair and engine replacement. The shop offers a three-year, 36,000-mile warranty — nationwide. If your car breaks down in another state, its employees will help you find an autoshop to fix your vehicle. 2. 360 Automotive & Repair 6200 W. Clearwater Ave., Kennewick



3. Cronks Automotive 90 Wellsian Way, Richland 509-946-5050

BEST BANK AND BEST CREDIT UNION 1. Gesa Credit Union 6x winner! Multiple Mid-Columbia locations

GESA Credit Union swept the two major financial awards this year by winning Best Bank and Best Credit Union. It’s also won the sought-after “Best Company to Work For” for the second year in a row. The credit union has always focused not just on its employees, but the community at large. They’ve given to numerous community causes and organizations throughout the Tri-Cities and across the east side.

It’s just one more way they follow the motto of “people helping people.” The fifth largest credit union in Washington, Gesa was founded in the Tri-Cities in 1953 by employees of General Electric, and then in 1996 became a community-chartered credit union and opened membership to everyone in the state. Consumers have since discovered the value of banking with a not-forprofit cooperative with a wide reach. Beyond the Tri-Cities, GESA is in Spokane, Walla Walla, Yakima, Moses Lake and Wenatchee. 2. HAPO Community Credit Union Multiple Mid-Columbia locations

3. Numerica Credit Union Multiple Mid-Columbia locations

BOB BRAWDY Tri-City Herald

Gesa Credit Union at 51 Gage Blvd. in Richland.

BEST CHILD CARE 1. Torbett Street Kindercare 306 Torbett St., Richland 509-943-0638 /richland/wa/301003

When it comes to choosing childcare, you want the very best for your children. Every parent does. KinderCare has been providing the best care for children age six weeks to 12 years old since 1969 and is the largest private provider of early childhood education and care in America today. “I am so honored and overjoyed that our center has been recognized with the People’s Choice award for Best Child Care in Tri-Cities,” said Torbett Street KinderCare Center Director Nicole Annabell. “This is such a great accomplishment for our center, teachers and staff. A huge thank you to the community and families — we couldn’t achieve this without them!” With the most nationally accredited early learning centers in the country, including Torbett Street KinderCare, KinderCare is easily our winner for “Best in Child Care.” The centers provide programs and curriculum that are engaging and exciting, and they are dedicated to creating spaces that are positive, safe, and nurturing for all of the children that they care for. 2. Explore & Learn




Childcare and Preschool LLC 3605 W. Ruby St., Pasco 509-851-8190

3. North Richland KinderCare 2995 Einstein, Richland 509-375-1388 /richland/wa/301491

BEST FLORIST 1. Lucky Flowers 6827 W. Clearwater Ave., Kennewick 509-547-6091

With humble beginnings, Lucky Flowers grew out of a tiny shop 11 years ago across from the farmers market in Pasco. Co-founders Tiffanni Wright and spouses Ben and Melissa Behen would exchange high-fives when the phone rang because they were so excited to receive an order. These days, the petal pros now offer same-day delivery in the Tri-Cities area. The florists at

Lucky Flowers strive to give each bouquet an artistic element, implanting color and texture to give each piece a spirited, vibrant appearance. Lucky Flowers offers a wide variety of seasonal blooms, including rare, harder-to-find flowers, and its commitment to stocking the freshest flowers means that bouquets stay healthy and sweet smelling longer. In addition to specialty bouquets for all occasions, Lucky Flowers has a unique and fun assortment of gifts in its shop, including chocolates, gift cards, bath and body products, and even a little bubbly to make your delivery extra exciting. 2. Arlene’s Flowers and Gifts 1177 Lee Blvd., Richland 509-946-7676

3. Shelby’s Floral 5211 W. Clearwater Ave., Ste. A, Kennewick 509-735-9558

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Lucky Flowers specializes in one-of-a-kind floral designs for special events and everyday bouquets.


BEST HEATING & AIR CONDITIONING COMPANY 1. Campbell & Company 2828 W. Irving St., Pasco 509-631-9521

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The staff at Vintage Hair Salon offer professional haircuts, hair coloring, full body waxing, lash extensions, microblading and makeup artistry.

BEST HAIR SALON /BARBER SHOP 1. Vintage Hair Boutique 404 Bradley Blvd., Ste. 104, Richland 509-578-1384

Vintage Hair Boutique was born into a 450square-foot space with only four chairs. It quickly tripled in size with eight talented and passionate stylists. The boutique’s mission is “to create an unparalleled salon experience for guests by pairing high standards with our passion for this industry.” Owner Ashley Fletcher has done just this. The salon has relied solely upon word of mouth to gain momentum. Each stylist participates in continuing education, allowing them to stay up on the latest trends. The salon has a warm,

home-like feel that welcomes guests to relax and be pampered. “We are not stagnant,” Fletcher said. “It is not a sterile environment. We keep updating ourselves and educating ourselves.” Vintage provides a variety of services beyond the typical haircuts, colors and treatments. In addition to microblading, body waxing and classic lashes, Vintage is one of only two salons in the TriCities to offer mega lashes. 2. Studio One Salon 101 N. Union St., Kennewick 509-735-3354

3. Grit Salon and Barbering 5242 Outlet Dr., Pasco 509-567-7200

A backstory true to the American dream, Campbell & Company was started in founder Mike Campbell’s Pasco garage 35 years ago. Campbell began with two employees; today, there are almost 200. Son Brian Campbell said growth has come “through good customer service.” When you do right by the customer, “it’s amazing how success follows you,” he added. He explained that Campbell operates on a different model than most repair companies. Others start the clock the moment a technician arrives, then charge accordingly based on materials and time spent. Campbell removes the burden of managing that time from customers by providing up-front pricing and options ahead of time when possible, and by charging based on the amount of time a job



normally takes. So, if a new tech takes an hour and a half to perform a repair that usually only takes a half-hour, customers aren’t left holding the bill.

TRI-CITY HERALD 2. Bob Rhodes Heating & Air Conditioning 111 N. Volland St., Kennewick 509-783-3291

3. Dayco Heating & Air Conditioning 11 N. Auburn St., Kennewick 509-586-9464

Campbell & Company


BEST HOME REMODELER 1. Gale-Rew Construction 1881 Terminal Dr., Richland 509-943-5171

Since it formed a decade ago, Gale-Rew Construction has grown into one of the busiest and most successful custom home builders and remodelers in the region. The company especially shines when it comes to remodeling. Gale-Rew can tackle anything, from bathroom or kitchen remodels to complete home makeovers. The company, founded by Brad Rew, consistently com-

Courtesy Gale-Rew

Gale-Rew can tackle anything, from bathroom or kitchen remodels to complete home makeovers.

pletes 200 remodeling projects a year. “The biggest thing for us is, we’re not looking for every job in the Tri-

Cities. We want to build for the clients who want to be with us. We want to create something that’s long-lasting,” said

Rew, who started the company with his uncle Ken Gale. Gale-Rew’s in-house design company, Blue Designs, helps it stand apart. “We’ve been able to put technology into the design side,” Rew said, noting clients can see how changes will look before plunging in. They also get a clear picture of costs. 2. All West Floor Covering 424 N. Fruitland St., Kennewick 509-582-2597 3. Cliff Thorn Construction LLC 1552 SE Georgia Ave., Richland 509-416-2007

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The knowledgeable staff at JPI will help with a range of insurance, both personal and commercial, including home, auto, RV, life and business.

BEST INSURANCE COMPANY 1. Joe Peterson Insurance Agency 8927 W. Tucannon Ave, Ste. 102, Kennewick 509-736-3599

For 15 years, the Joe Peterson Insurance Agency has helped people find the best fit for all types of insurance. The independent company provides a variety of policies from home to life to car insurance. Over the years, the company has worked to help families manage their risks. Office manager Wendy Schell said one of the company's big keys to success is helping people find what insurance they really need. Often, she said, many insurance agencies don’t provide enough information for customers to pick the correct policy. Not so with Joe Peterson Insurance, Schell said. “We try to educate our clients regarding insur-




ance. We really listen to them to tailor a program and find the best way to protect their assets,” she said. This year the agency is expanding to include a location in Walla Walla. In addition to its main office in Kennewick, the company already has locations in Richland and Salem, Oregon. 2. State Farm: Scott Smith 4303 W. 27th Ave #A, Kennewick 509-783-0172

3. PayneWest Insurance, Richland 390 Bradley Blvd., Richland 509-946-6161 /location/washington/richland

BEST LANDSCAPER 1. Greenworks Landscaping and Maintenance 6908 W. Argent Rd., Ste. B2, Pasco 509-528-8873

Greenworks has been in the landscaping business since 2014. Originally just a college student making ends meet,

the company has quickly grown into a familyowned Tri-City favorite. It offers residential and commercial lawn care services, outdoor kitchens and fireplaces, waterfalls, fencing, irrigation, sod installation, and snow and ice removal. General manager Manny Gutierrez describes Greenworks’ success as “a testament of the credibility that we have so rapidly built by doing the right thing by our customers. From design to installation, we keep customers very involved to ensure they will be fully satisfied by the end of the project.” Greenworks provides high-quality services by first investing in its employees. Staff have the opportunity to pursue certifications in irrigation and hard and soft scapes. “We believe that if we treat our employees like family, they will treat our customers like family,” Gutierrez said. 2. Jesse's Lawn Maintenance And Landscaping 6418 W. Deschutes Ave., Kennewick 509-734-9536

3. Gamache Landscaping Inc. 1212 Columbia Park Trail, Richland 509-735-9100

3. Huesitos Co LLC 1506 E. Salt Lake St., Pasco


3. Tri-Cities Lawn Service 116 N. Douglas Ave., Pasco 509-531-3629

BEST MOTORCYCLE OR OFF-ROAD VEHICLE DEALER 1. Rattlesnake Mountain Harley-Davidson 3305 W. 19th Ave., Kennewick 509-735-1117 www.rattlesnakemountainhd .com

Whether you’re looking for a new or used Harley-Davidson motorcycle, need service or repair on a motorcycle, or need parts or accessories, Rattlesnake Mountain Harley-Davidson is the place to go. The full-service Harley-Davidson Motorcycle Dealership has been serving the Tri-Cities since 2010. Rattlesnake Mountain Harley-Davidson offers new and used bikes, including Street, Sportster, Softail, Touring, Trike, and many other options. It also has a full-service shop with PhD certified and master Harley-Davidson technicians who have the ability to service and repair a wide variety of motorcycles. Also available is a parts department with a great selection of accessories and MotorClothes. What sets Rattlesnake Mountain Harley-Davidson apart from the competition is “over 30 years

of combined knowledge and skill set experience in sales, service, parts, and motorclothes,” and an absolute willingness to provide the best customer service to its customers. 2. JMC Motorsports 1225 S. 10th Ave., Pasco 509-542-9925

3. Thunder Alley Motorsports 9405 St. Thomas Dr., Pasco 509-792-1183

BEST NAIL SALON 1. T20 Nail Salon 59 Columbia Point Dr., Richland 509-943-9205 /t20nailsandspa

T20 Nail Salon in Richland provides excellent services, great customer service, and an experience that makes the customer feel pampered, and taken care of. From the moment a person walks into the salon, the pristine and classy decor, including a


beautiful chandelier in the middle of the room, gives off a feeling of warmth and awe. The services provided include, but are not limited to, manicures, pedicures and massages, while also providing complementary refreshments to allow a person to become even more relaxed. Customers over 21 also have a choice of having a complementary alcoholic refreshment, such as beer or wine. What sets T20 Nail Salon apart from the competition, is the fun yet relaxing atmosphere, the quality of work, and how much they care about treating the customer right. All of these, combined with competitive pricing, makes T20 Nail Salon the place to go. 2. Daisha-Vu Nail Salon 3106 S. Highlands Blvd., West Richland 801-814-0957 3. Luxe Nails & Spa 6605 Burden Blvd. D, Pasco 509-412-1016 /luxenails99301

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Innovative craftsmanship, quality and professionalism helped Greenworks win Best Landscaper.



BEST NEW HOME BUILDER 1. Titan Homes LLC 6001 W. Deschutes Ave., Ste. 611, Kennewick 844-218-4826

The word “titan” brings to mind ideas of enormity and power. Those ideas must ring true in the minds of Herald readers because Titan Homes LLC is the People’s Choice award winner for Best New Home Builder. From live shoutouts on KNDU to everyday people on the street, the word of mouth alone with this home builder continues to stand out

TRI-CITY HERALD among the competition. “Titan Homes has built two homes for us, and we still can’t believe how good of an experience it is,” Pasco homeowner Zac Berry said. “We had heard of the horror stories of building a new home with cost overruns, long delays and just an overall frustrating experience. We found the exact opposite — it was a fun process that left us with a beautiful Titan home at the end.” Aaron Sullivan, owner of Titan Homes, believes that good, clear, consistent communication is key to providing outstanding results.


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Quality home building and proven customer satisfaction are why Titan Homes won Best New Home Builder.

“We’ve all done business with great companies and with poor companies, and the thing

that I’ve always sensed about great companies is that they understand that providing a great

product isn’t enough,” Sullivan said. “Communication and customer service is almost as im-

portant as the home we are building. It’s important to us that our clients know that we care about what’s important to them.” If home is where the heart is, then Titan Homes has filled the community with a lot of love through quality homebuilding and proven customer satisfaction. 2. Sandhollow Homes, LLC 7401 W. Hood Pl. #114, Kennewick 509-438-7867

3. Pahlisch Homes 1020 N. Center Parkway, Ste. A, Kennewick 509-591-9820

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The partners of Gravis Law. From left, Brett Spooner, Asa LaMusga, Derek Johnson, and Matt Johnson.


1. Gravis Law 503 Knight St., Ste. B, Richland 509-792-3337

Gravis Law’s motto could be “keep it simple.” That’s because the firm’s core value is to break things down in a way clients understand. “We’re always trying to simplify things and make them more digestible,” said Brett Spooner, founder and managing partner. “We know the law can be complicated, and our goal is to simplify that for clients.” The practice has teams focusing on business law, estate planning/probate, family law and litigation. Along with Spooner, the partners are Matt Johnson, Derek Johnson and Asa LaMusga. Gravis Law, which is based in Richland but has offices around the Northwest, also works to be a community partner




everywhere it is located. “All of our team members are involved in the community, on boards, etc.,” Spooner said. “We really like to pay it forward. Our philosophy is to be a real partner.” 2. Roach & Bishop, LLP: Attorneys at Law 9221 Sandifur Parkway, Ste. C, Pasco 509-547-7587

3. Ritchie Law Auto Accident Attorney 316 N. Neel St., Kennewick 509-396-5577 /kennewick-injury-attorneys

BEST PEST CONTROL 1. Pointe Pest Control 1900 Fowler St., Ste. D, Richland 509-588-7144 3902 W Clearwater Ave., Ste. 109, Kennewick 509-591-0555 1625 W. A Street, Ste. F, Pasco 509-688-0973

Pointe Pest Control performs necessary pest control services in an exemplary way. Pointe Pest Control has served Eastern Washington, Northern Idaho and Western Oregon and specifically the Tri-Cities for nearly 8 years. Both residential or commercial services are offered, with a focus on ants, spiders, termites, bed bugs, wasps, yellowjackets, rodents and birds. Crawl space cleanup and moisture barriers, as well as attic services, including adding insulation and removal are also available. According to Gary Isenberger, account manager in the Tri-Cities for 5 years, what sets Pointe Pest Control apart is “our customer service. What we say, we do. We take care of customers and we are a pest control company that does what we do best. We don’t try to be who we’re not.” That type of transparency, and a dedication to satisfying customers makes Pointe Pest Control the best in town. 2. Senske Services 410 N. Quay St., Kennewick 509-374-5000

3. Akridge Pest Control 1803 W. 31st Ave., Kennewick 509-948-7378


BEST PET BOARDING / GROOMING / DAYCARE 1. The Groomery – Hair Establishment for Dogs 201 N. Edison St. #260, Kennewick 509-374-3724 /TheGroomeryHairEst

The day Kelly Brown learned she could be a professional dog groomer, she was hooked. Though she studied to be a kindergarten teacher, she traded her Crayons for scissors and hasn’t looked back. “I can’t imagine doing anything else now,”

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The Groomery owner Kelly Brown dries Gigi after a bath at The Groomery Hair Establishment for Dogs.

Brown says. “This career has been such a blessing.” Walking into The Groomery feels more like a spa or specialty boutique than a groom-

er, and Brown says that’s intentional. As a “fullservice pet grooming salon,” The Groomery offers bathing, grooming, nail trimming and more to its four-legged



clientele from Chihuahuas to Great Danes – and all dogs in between. Now more than 30 years in the Tri-Cities, Brown says the focus is on a positive atmosphere, education, highquality products and cultivating a relationship with the clientele – both human and canine. “We try to do whatever the customer wants us to do, as long as it’s in the best interest of the dog,” she said. “You have to have a passion for this, and we love what we do.” 2. The DogHouse Pet Grooming and Doggie Daycare 135 Vista Way, Kennewick 509-736-3514

3. Spotted Dog Grooming 3030 W. Clearwater Ave. #120, Kennewick 509-619-3915 /SpottedDogLC

BEST PLUMBER 1. Campbell & Company 2828 W. Irving St., Pasco 509-631-9521

It may come as a surprise that the Tri-Cities’ top-ranked heating and air conditioning company also took the top spot in plumbing, but according to Brian Campbell,

TRI-CITY HERALD plumbing has been a part of Campbell & Company’s repertoire for years. “We’ve always done a little plumbing,” he said, explaining that water heaters tend to come with the territory when working on furnaces. Campbell & Company found out from one of its vendors that it was buying more water heaters from them than anyone else in town. Since Campbell & Company started actively advertising plumbing services, “we can’t hire plumbers fast enough,” Campbell said. That’s not just for clean water jobs, but full-service, on-demand sewer work as well. “We can handle anything people can throw at us,” Campbell said. Tri-Citians also might want to know that Campbell & Company offers residential and commercial electrical services for the next time something goes haywire. 2. Riggle Plumbing Inc. 6508 W. Deschutes Ave., Kennewick 509-735-3916

BEST REAL ESTATE COMPANY 1. Retter & Company Sotheby’s International Realty 6x winner! 329 N. Kellogg St., Kennewick 509-783-8811

Retter & Company Sotheby’s International Realty is a locally owned, full-service real estate office. With 39 years in the business, Dave Retter, founder and owner, still believes in a handshake and that your word is your bond. “If you always do what is right, it works out for your client’s best interest,” he said. Not only is Retter & Company one of the highest-producing offices in the Tri-Cities, but its focus on community support is exemplary. “Because the TriCities trust us with their

real estate needs, we are able to give back by supporting the community,” Retter said. Most notable is Retter & Company’s partnership with the Kennewick Police Community Care Program, which provides police officers with financial resources to meet immediate needs of people in the community. “I would like our legacy to be not only that we assisted clients in buying and selling real estate, but also that we helped our community,” Retter said. 2. Windermere Group One/Tri-Cities 490 Bradley Blvd., Richland 509-946-1188

3. Century 21 Tri-Cities 89 W. Gage Blvd., Richland 509-572-2456


BEST RV SALES AND SERVICE 1. Russ Dean RV 9420 Sandifur Parkway, Pasco 509-545-9500

For 45 years, owner Russ Dean and his staff have provided outstanding customer service. A new, state-of-the-art facility with a magnificent showroom on Sandifur Parkway, adding to the facility in the Pasco Autoplex, creates

3. Precision Plumbing & Supply 7903 W. Grandridge Blvd., Kennewick 509-222-1222

an atmosphere and experience unlike any other in the Tri-Cities. Russ Dean RV offers a vast variety of vehicles, including Class A, B and C motorhomes. Russ Dean RV also offers a service facility with a team of technicians more than capable at handling simple maintenance, rebuilds and everything in between. What sets Russ Dean RV apart, according to operations director Jason Schmidt and advertising director Dave Weikum, is “our people for sure. We have the best people working for us, and it starts with ownership. We are RV people in an RV business.” 2. Broadmoor RV SuperStore 9145 St. Thomas Dr., Pasco 888-420-1475

3. Blue Dog RV 412 S. Ely, Kennewick 509-396-5885 1120 N. 28th Ave., Pasco 855-998-3215

BOB BRAWDY Tri-City Herald

Longtime real estate broker Dave Retter and Retter & Company Sotheby’s International Realty win their sixth People’s Choice for best real estate company.


1. Alex Everett 925 Stevens Dr., Ste. 3E, Richland 509-460-8751

One might be surprised to find a tattoo artist housed in the same building as several doctor’s offices. Alex Everett, a solo artist who has been tattooing professionally for more than seven years, set up shop in the Columbia Park Professional Center to create a calm, private environment focused on one-on-one interaction with his clients. “I’m open-minded and forthcoming about their




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Alex Everett is the winner of the Best Tattoo Artist category.

concepts and designs,” he said. “I try to make myself available and try to execute them in the best fashion possible, working for and with the client to get what they want and also make it stunning and visually

appealing as well.” Everett’s suite is open by appointment only. Though he specializes in hyper-realistic black and gray art, Everett said the Tri-Cities brings in a diverse clientele who help him continue to learn and expand his skill set in a rapidly evolving tattoo industry. “I try to stay wellrounded,” he said. 2. Thunderhand Tattoo 1358 Jadwin Ave., Richland 509-713-7770

3. Mark Skiles 13 Shades Tattoo 209 W. Kennewick Ave., Kennewick 509-586-8212

BEST TIRE SHOP 1. Les Schwab Tire Center Multiple Mid-Columbia locations

Les Schwab’s tire company had modest beginnings in Prineville, Ore., under the name of OK Rubber Welders Tire Store. Within a couple of years, Schwab had opened three tire stores, and now Les Schwab Tire Center is a wellknown name across the western United States. Customer service and choice are top priorities at Les Schwab. Customers experience exemplary customer service as employees run out to

their cars to greet them. The showroom is designed so employees can educate customers on the differences between products, ensuring that they get what they need. At Les Schwab, doing the right thing matters, whether it’s by customers and the community. Schwab believed in


supporting the neighborhoods where his employees live. This practice continues today as local Les Schwabs offer support to 4-H groups, Little League and county fairs. This dedication to service has allowed them to build their customers’ trust, making Les Schwab their choice for life. 2. Perfection Tire Multiple Mid-Columbia locations

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Les Schwab Tire Center has 6 locations throughout the Tri-Cities.

3. Discount Tire 115 Gage Blvd., Richland 509-628-1121 7002 Burden Blvd., Pasco 509-545-5104





BEST USED CAR DEALERSHIP 1. Archibald’s 6902 W. Clearwater Ave., Kennewick 509-737-1199

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The Mid-Columbia voted Travel Leaders as the Best Travel Agency for 2018.


1. Travel Leaders 612 The Parkway, Richland 509-943-4686 richlandwa.vacation

As summer approaches, so do all of the visions of travel you’ve been holding so near and dear to your heart! Besides being home to one of my favorite farmers markets to raid this time of year, The Parkway is also home to our winner for Best Travel Agency, Travel Leaders. I have personally wandered in their place of business from time to time and I can vouch for the kind and welcoming vibe they have a reputation for. Those qualities are essential when it comes to planning any vacation or getaway. When it

comes to booking planes, trains, hotels and hostels, let someone with experience, expertise and kindness handle it! “I think excitement and knowledge sets us apart from the competition, our staff is always thrilled to help our customers and truly advocate for them. Choices can be overwhelming when it comes to choosing a travel agency. Our expertise and knowledge is why people choose us,” said manager Nancy Marquart. 2. Elite Travel & Associates 6501 W. Grandridge Blvd. G, Kennewick 509-222-1222

3. AAA Washington Tri-Cities

For the past 18 years, the team at Archibald’s has been helping their customers enjoy every mile. Owner Danny Archibald said Archibald’s was founded on providing a better used car buying experience. Though he said it helps that he and his team are “super picky about what we sell,” and offer the lowest prices in town, Archibald said their dealership’s success is thanks to their no-pressure, no sleight of hand customer service approach. “We treat people the way we want to be treated always, no matter what,” he said. Apparently, it’s working for them; Archibald said 46 percent of their customers are repeat buyers, a number he said is unheard of in the industry. “It means we’re held to a higher standard, but that motivates us to find ways to shine and continue to ask how we can differentiate ourselves from the typical car dealership.” 2. West Coast Auto Dealers 240 N. Ely, Kennewick 509-260-3844 3203 W. Marie St., Pasco 509-381-1012

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Archibald’s finds ways to shine in the used car business.

3. Overturf Volkswagen Kia 1016 W. Columbia Dr., Kennewick 509-586-3185

BEST VETERINARIAN 1. Vista Veterinary Hospital 5603 W. Canal Dr., Kennewick 509-783-2131

Vista Veterinary Hospital has served Tri-City pets and their owners since 1958. The clinic has grown with the community and now has five

veterinarians. Services range from wellness exams and surgeries to boarding and microchipping. Advanced dental services are also offered. “Mouth pain is so common. … I am amazed how many times people will tell me their dog or cat is a different, happier pet after addressing hidden dental issues,” said Dr. Kathy Batdorf, veterinarian and partner. Additionally, Vista is equipped with tech-

nology to serve pets with cancer. Dr. Michelle Meyer, veterinarian and partner, works with veterinary oncologists at Washington State University to provide chemotherapy. Not only does Vista provide high-quality, cutting-edge services, but it does so while considering owners’ personal and financial limitations. “Our clients are not just customers; they are our friends,” Batdorf said. “We try to do the best we can for each person and their pet.” 2. VCA Meadow Hills Animal Hospital Meadow Hills South, 3711 Plaza Way, Kennewick 509-735-0397 Meadow Hills, 8802 W. Gage Blvd., Kennewick 509-783-0399 2. Vineyard Animal Hospital 1021 W. 4th Ave., Kennewick 509-582-7211

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Vista Veterinary Hospital veterinarian Michelle Meyer with Nellie.

3. Animal Hospital of Pasco 3012 Rd. 92, Pasco 509-545-9949

BEST WEDDING/EVENT VENUE 1. BlankSpace Tri-Cities 5453 Ridgeline Dr., #140 and #150, Kennewick 509-579-0890

BlankSpace in Kennewick’s Southridge area has taken the Tri-Cities’ special events scene by storm. It has hosted some 500 private events, including live music,

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Blankspace is located in Kennewick’s Southridge area.




parties, creative workshops, weddings, and baby and bridal showers, since opening just 17 months ago. “I saw a gap in the market and ran with that idea, and then sort of just expanded,” owner Olivia Berg of Kennewick said. BlankSpace exudes a chic, clean, minimalist, modern vibe, the neutrality of which lends itself to being “blank … so people can come in and execute their vision,” Berg said. This makes it an ideal setting for most any event theme or color scheme.


“It’s amazing to me what people will do when they have the right place to do it,” Berg said. New this year, The Local coffee shop opened its second location in BlankSpace, making it a great place to grab a cup of joe on Kennewick’s south side. 2. Canyon Lakes Golf Course 3700 W. Canyon Lakes Dr., Kennewick 509-582-3736

3. Bella Fiori Gardens 219605 E. Perkins Rd., Kennewick 509-713-4423

Courtesy Terra Nyce + Liz Robsinson Photography

BlankSpace exudes a chic, clean, minimalist, modern vibe for any event.



BEST DEPARTMENT STORE 1. Chaplaincy Repeat Boutique 22 Kennewick Ave., Kennewick 509-619-0600 1331 George Washington Way, Richland 509-940-5599

The Chaplaincy Repeat Boutique may not be a traditional department store, but it has everything you need nonetheless. Here you will find household items, clothing, furniture and more. The Chaplaincy, a non-profit that provides local hospice care, opened its first store in Kennewick last year. Interest has far exceeded expectations, so much that they recently opened a second store in Richland. Donations come from families who come through hospice and are sometimes left with loved ones’ possessions, as well as the public in general. The stores are primarily operated by volunteers. “People like knowing they are supporting something local,” says Leslie Streeter, Director of Business Devel-

TRI-CITY HERALD opment and Operations, “and we are seeking a whole new group of volunteers. It’s provided a new avenue to support hospice.” Shoppers enjoy the spacious, clean, organized displays that are not cluttered. Both donations and volunteers are welcomed. Shop the stores Monday through Saturday from 10 a.m. to 6 p.m. 2. Macy’s 1321 W. Columbia Center Blvd., Kennewick 509-734-6000

3. Kohl’s 1457 Tapteal Dr., Richland 509-783-1217

3. Target Multiple Mid-Columbia locations

BEST FARM & FEED STORE 1. Ranch and Home 845 N. Columbia Center Blvd., Kennewick 509-737-1996 516 N. Oregon Ave., Pasco 509-547-5513

survival gear, to anything and everything, provides what manager Chris Hamilton calls, “a general store feel that has something for everyone.” Stellar customer service and making sure every customer is taken care of is what Chris believes keeps people coming back to Ranch and Home. “We are a one-stop shop that wants to take care of everyone.” Ranch and Home also at times hosts feed classes for FFA, firearms instruction and safety classes, fishing seminars, and even barbecue classes. Overall, the variety of products, friendly employees, and excellent customer service makes Ranch and Home the best in town. 2. Farm & Home Hardware 50 N. Canal Blvd., Basin City 509-269-4403

3. Basin Feed & Supply 9200 W. Clearwater Ave., Kennewick 509-737-8428


BEST FLOORING STORE 1. Cost Less Carpet 6x winner! 1925 SE Fowler St., Richland 509-737-0547 2521 W. Court St., Pasco 509-544-9686

Cost Less Carpet was born in Pasco in 1993 when Randy Rupp bought 200 rundown apartment units. Rupp bought new carpet direct from Georgia manufacturers where much of the world’s carpeting is produced. He soon realized the local commercial demand for carpeting and decided to set up shop. For 25 years, Cost Less has provided this corner of the Northwest an unmatched variety of high quality flooring, countertops, and backsplashes. Cost Less carries their selection of vinyl, laminate, hardwood, natural stone, tile, area rugs and more

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Cost Less Carpet has been serving the Tri-Cities area since 1993.

in-house, as opposed to relying on samples to sell product. The Cost Less team strives to go above and beyond not only to obtain the mate-

Ranch and Home is a family-owned business that has served the TriCities since 1974, providing a variety of products and services that cater to any type of customer. The variety of products from nuts and bolts, to nice clothing and athletic wear, to hunting and fishing gear, to camping gear, to barbecues and

rials customers seek but also to provide the best price. Known for their willingness to match or beat competitors’ prices, the Cost Less team is also known for taking the time to get to know their customers’ individual needs. 2. Lukes Carpet & Design Center 8438 W. Gage Blvd., Kennewick 509-737-1023

3. Great Floors 7220 W. Okanogan Pl., Kennewick 509-491-5100

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Ranch & Home has stores in Kennewick and Pasco and boasts a wide selection of farm, gardening and feed supplies.

Courtesy Urbren Shoot

From landscaping products and houseplants to garden necessities and home decor, Beaver Bark has everything you need under one roof.

BEST GARDEN CENTER/NURSERY 1. Beaver Bark Gift & Garden Center 607 Aaron Dr., Richland 509-946-1000

What started with one pile of bark 25 years ago has blossomed into the year-round, full-service garden center known today as Beaver Bark. “We try to do it all,” said manager Jackie Bobbett. Being open year-round, Beaver Bark’s offerings change with the seasons and holidays. Beaver Bark remains a family-owned and -run operation, selling everything from plants to garden décor and supplies, to over fifty different bulk materials such as decorative rock, soils and amendments, sand, gravel, flagstones, and of course, bark. It even rents out towable, bythe-yard concrete-mixing buggies. In essence, Beaver Park has on-hand just about anything one might need to bring that




dream yard to life. “Our specialty is probably the staff,” said Bobbett. “It’s what sets us apart from everyone else. They’re very knowledgeable … It’s the place to go if you want great customer service and the right answers the first time.” 2. Mac’s Garden Center 6711 W. Court St., Pasco 509-547-8109

gion’s finest wines that they proudly showcase to the hand-made artisan soaps that greet you at the entrance, Yoke’s Fresh Market is the winner for the second year in a row for Best Grocery Store. “We are honored to win the People's Choice Award. We appreciate the opportunity to be a part of the Tri-Cities community and to have been voted best grocery store again this year,” said Steve Beckman, store manager. Not only does Yoke’s Fresh Market have the most cheese-lover’s cheese imaginable, its stores also carry Cougar

Gold, one of our region’s top-selling cheeses, Go Cougs! But what really seems to get people’s attention is the produce section. It’s bright and its layout pops like contemporary art; it really does have a zen garden vibe but it’s edible. 2. WinCo Foods 4602 W. Clearwater Ave., Kennewick 509-783-1997 101 Columbia Point Dr., Richland 509-942-1557

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Fred’s Appliance offers shoppers a wide range of household appliances, from stoves and refrigerators to washers and dryers.

3. Fred Meyer 2811 W. 10th Ave., Kennewick 509-735-8700 101 Wellsian Way, Richland 509-943-8340

BEST HOME APPLIANCE STORE 1. Fred’s Appliance 6x winner! 383 S. Columbia Center Blvd., Kennewick 509-736-9595

3. Wood’s Nursery & Garden Store 2615 Van Giesen St., Richland 509-943-1926

BEST GROCERY STORE 1. Yoke’s Fresh Market 1410 W. 27th Ave., Kennewick 4905 N. Rd. 68, Pasco 454 Keene Rd., Richland 1401 Bombing Range Rd., West Richland

With four locations in the Tri-Cities, this whole foods grocery store really has it all. From our re-


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Yoke’s Fresh Markets set a high standard for fresh foods and happy employees.

Fred’s Appliance in Kennewick has “a little something for everybody” looking to upgrade a kitchen, replace a laundry set or outfit a home, said store manager Brett Steinauer. A basic refrigerator? Absolutely. Or how about one with smart technology that’ll let you check to see if you’re out of ketchup while you’re at the store? They have that, too. And if they don’t have a piece in stock, they can get it. With more than 30,000 square feet of space between its showroom and warehouse, Fred’s Appliance is home to the

largest selection of appliances in the TriCities. “We do inexpensive (pieces) all the way to high-end,” Steinauer said. The store also does appliance repair. “It’s really about the people who shop here,” Steinauer said. “We really want the experience to be positive for people, so they can come in here and be put in front of what they want or need.” 2. Bunch Finnigan Appliances 9 E. Columbia Dr., Kennewick 509-586-1074

3. Lowe’s Home Improvement 1020 N. Colorado St., Kennewick 509-736-4151 4520 N. Road 68, Pasco 509-546-7600




1. Ace Hardware 6x winner! 801 W. Columbia St., Pasco 1415 George Washington Way, Richland 103 Keene Road, Richland 2831 W. Kennewick Ave., Kennewick

It’s back to the top of the list for Griggs Ace Hardware. The company has swept the People’s Choice awards for best hardware store for six years. It’s probably because of the Grigg family’s longstanding community roots and dedication to the area. They first set up shop 79 years ago, opening a department store that eventually partnered with Ace Hardware in 1969. The company has been in the family for four generations and has expanded and relocated many times since it first opened. This past year, the company nearly doubled the size of its Richland location — taking over the former space occupied by Hastings Entertainment after it closed. “Since we’re locally owned, we’re able to adapt and do things that the community wants, whereas big boxes can’t do that,” said owner Charlie Grigg.




Grigg said the company also has changed the selection at its Richland store, adding more sporting goods and work clothing. 2. The Home Depot 3910 W. 27th Ave., Kennewick 509-582-6697 2855 Duportail St., Richland 509-627-0111

1. Walker’s Furniture & Mattress 6x winner! 205 N. Morain St., Kennewick 509-374-9773

3. Washington True Value 6 W. Kennewick Ave., Kennewick 509-582-2141

BEST HOME ELECTRONICS STORE 1. Best Buy 6809 W. Canal Dr., Kennewick 509-737-0441

The first Best Buy in the Pacific Northwest, Kennewick Best Buy has been supplying TriCities with a wide selection of electronic equipment, media and accessories since 2000. General manager Mitch Davis said, “We believe the secret to our success is treating our Best Buy customers and Geek Squad clients the way we’d like to be treated — with excellent service and unbeatable prices.” In business since 1966, the retailer sells everything electronic from entertainment and sound systems to com-

Courtesy Best Buy

Best Buy’s service and unbeatable prices helped it secure the win in the Best Electronics Store category.

puters, phones and tablets, to cameras, movies, music players and kitchen appliances, to gaming systems, car electronics, home security systems, drones and more. Best Buy is also known for its electronics recycling program and community outreach programs. Shoppers at Kennewick Best Buy may notice some minor remodel work under way on their next visit. “As technology continues to evolve at an incredible pace, we’ll be

here to help you ignite what’s possible!” Davis said. 2. Phone Shop Tri-Cities 8390 W. Gage Blvd. #109, Kennewick 509-820-3737

Mark Walker, founder of Walker’s Furniture & Mattress, opened the first store with his wife in 1980. “Value and customer satisfaction are their top priorities,” Walker said. “Our 14 store locations throughout the Inland Northwest allow us to buy large quantities at discount prices so we can pass the savings on to our customers as well as keep the stores well stocked,” he said. Walker’s Furniture & Mattress provides a large selection of mattresses with all the newest sleep technologies to ensure that its customers have the very best mattress options from which to

choose. Its well-trained “Mattress Experts” are ready to find the right mattresses for customers. “Nothing contributes better to overall health than a good night’s sleep,” Walker said. Walker’s has come a long way from a single small store that specialized in unfinished oak furniture. It has expanded to include a comprehensive inventory of today’s most current living room, bedroom, dining, entertainment and office furniture, accessories and, of course, mattresses. “We’ve accomplished a lot in the last 38 years, and none of this would be possible without our loyal customers we are so thankful for,” Walker said. 2. Real Deals 206 N. Benton St., Kennewick 509-582-5852

3. 9th Avenue Furniture Company

3. Fred Meyer 2811 W. 10th Ave., Kennewick 509-735-8700 101 Wellsian Way, Richland 509-943-8340

Courtesy Urbren Shoot

Walker’s Furniture has 14 locations across the Northwest, including their Kennewick store.



BEST HOME IMPROVEMENT STORE 1. Home Depot 3910 W. 27th Ave., Kennewick 509-582-6697 855 Duportail St., Richland 509-627-0111

Billed as the world’s largest home improvement retailer, Home Depot has more than 2,200 stores in North America, including 1,980 in the U.S., 182 in Canada, 122 in Mexico – and two in the Tri-Cities. The retail giant has humble beginnings. Founders Bernie Marcus

and Arthur Blank planned their home improvement store sitting in a coffee shop in Los Angeles and opened the first two Home Depot stores in Atlanta in 1979. The chain exploded across the country. The Kennewick store opened in January of 2005, followed by the Richland store two years later. Each of the stores in the Tri-Cities is 103,000 square feet. Home Depot offers 35,000 different products in its stores as well as Do-It- Yourself and DoIt- Herself workshops. Local workshops have ranged from interior

paint and drywall repair to organic gardening. Kids workshops give children ages 5-12 an opportunity to build an item from a kit, such as a General Motors-style wooden car or a bird feeder. Both stores are also involved in the community. The Kennewick store hosted several boy scout and girl scout clinics for them to earn badges and build projects and helped paint the inside of the Columbia Basin Veterans Coalition. The Richland store has participated in the Buddy Walk since its inception 11 years ago,



the Pasco Jaycees Easter Egg hunt for five years, projects at Richland and Hanford high schools, and most recently completed a retaining wall for Prevent Homeless Pets in Benton City. Both stores participated in multiple veterans projects. 2. Lowe's Home Improvement 1020 N. Colorado St., Kennewick 509-736-4151 4520 N. Road 68 Pasco 509-546-7600

3. Griggs Ace Hardware Multiple Mid-Columbia locations

Courtesy Home Depot

Home Depot offers 35,000 different products in its stores.


Shopping /Sports


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Brian, Doug and Denver Toone of Jewelry Design Center.

BEST JEWELRY STORE 1. Jewelry Design Center 1350 N. Louisiana St., Ste. A, Kennewick 509-579-0456

Relatively new to the Tri-Cities, Jewelry Design Center (JDC) has quickly won the attention of the community. Customers are drawn to the unique jewelry design and buying experience, the family-owned operation and getting the best price first. In 1977, Doug Toone opened the first JDC as a trade shop repairing and creating pieces for retailers in Spokane. He built his reputation through craftsmanship and design, and customers soon wanted to buy directly from him. His sons, Brian and Denver,

later joined the team, making JDC a multigenerational business. JDC showrooms boast a high-quality selection and large windows where customers can watch the jewelers working. This “provides peace of mind knowing exactly where and what is happening with their jewelry,” Brian said. JDC strives to go the extra mile for its customers. As it states in its tagline: “We want to be your jeweler for life.” 2. Van’s Jewelry 3120 W. Kennewick Ave., Kennewick 509-783-9861 3. Touchstone Jewelers 5215 W. Clearwater Ave., Kennewick 509-783-2405

BEST NEW AUTO DEALER 1. McCurley Integrity Subaru 6x winner! 9620 Sandifur Parkway, Pasco 866-694-1915

It’s a six-year streak of triumph for McCurley Integrity Dealerships. The locally owned series of dealerships notched another win in the Best New Auto Dealer category. The win came for


McCurley’s newest dealership, McCurley Integrity Subaru off Sandifur Parkway in west Pasco. “With all of our different franchises, one of the benefits to our customers who want to choose an automobile from McCurley is the convenience of being able to analyze multiple makes and models at once,” said Mason McCurley, president of McCurley Integrity Dealerships. “Our main goal is to make our customers happy,” said McCurley. “If you treat people the right way, it’s a win for them and for us.” McCurley’s father, Bill, started the dealerships in 1981. The company’s new and used inventory spans Chevrolet, Cadillac, Toyota, Mazda, Honda, Subaru, Isuzu and Mercedes-Benz. It has dealerships in each of the Tri-Cities as well as Walla Walla. 2. Toyota of Tri-Cities 6321 W. Canal Dr., Kennewick 509-736-9900

3. Overturf Volkswagen Kia 1016 W. Columbia Dr., Kennewick 509-586-3185

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McCurley Integrity Dealerships’ Subaru dealership in Pasco.

Courtesy Tri-City Americans

The Tri-City Americans were voted the Best Local Sports Team.

BEST LOCAL SPORTS TEAM 1. Tri-City Americans 7000 W. Grandridge Blvd., Kennewick 509-736-0606

If there’s one thing that Tri-Citians love more than our 270 days of sunshine per year, it’s sports! We have the most die-hard sports fans. So it is a monumental compliment to be chosen by our sports fanatics for the winner for Best Local Sports Team! When families or even just friends want suspense and entertainment, they go to a TriCity Americans hockey game. I remember the first time I saw them in action, my mentor back in high school took me to one of their games. I’ll never forget that, Thanks, Officer Avery! The players really do put their entire heart

into that game, and anyone who has ever attended a game can vouch for that! But you want to know what is really impressive about the Tri-City Americans? In the last 13 years, they have raised over $200,000 for the Tri-City Cancer Center. As you can see, their teamwork spills over into the community and benefits those in need. “It’s a tremendous honor to win Best Local Sports Team, we are very proud of our players and this is certainly a great way to celebrate our 30-year anniversary as a team!” said Craig West, vice president of broadcasting and sponsorship. 2. Tri-City Dust Devils 6200 Burden Blvd., Pasco 509-544-8789

3. Atomic City Roller Girls

BEST SPORTING GOODS STORE 1. Big 5 Sporting Goods 75 Columbia Point Dr., Richland 509-942-1064 812 Vineyard Dr., Kennewick 509-586-3793 store

If you’re looking for good quality at great prices, Big 5 Sporting Goods is the place to go for your activewear, sports equipment, camping, footwear, hunting and general recre ation needs. “Service remains our number-one priority since opening for business in 1955,” said Big 5 district manager David Chaney. The former Army surplus store turned sports outfitter made its debut in Eastern Washington in 1994 with its Kennewick store, located in the former Herman’s World of Sporting Goods space. The Richland store fol-

lowed in 2002. Known for its wide selection and incredible coupons, sales, and deals, such as $20 hiking boots, Big 5 is great for stocking up on recreational essentials or giving a new activity a try. “We appreciate our customers’ patronage and will continue to provide exceptional value on a broad selection of brand name sporting goods, athletic shoes and apparel for the entire family,” said Chaney. 2. Ranch and Home 845 N. Columbia Center Blvd., Kennewick 509-737-1996 516 N. Oregon Ave., Pasco 509-547-5513

3. Sportsman's Warehouse 6603 W. Canal Dr., Kennewick 509-736-2200

Courtesy photo

Big 5 Sporting Goods

Sports & Rec




BEST GOLF COURSE 1. Canyon Lakes Golf Course 6x winner! 3700 W. Canyon Lakes Dr., Kennewick 509-582-3736

Locally owned and operated since 1981 by general manager, Mike Lundgren, and co-owner, Terry Graff, Canyon Lakes has swept the People’s Choice Awards six years running for best golf course, as well as placing in the top ranking for best events venue. A full-service course, boasting one of the largest greens in the Pacific Northwest and GPS on all carts, “Canyon Lakes has always been one of the best golf courses, not just here in Tri-Cities, but in the Pacific Northwest,” said Lundgren, who attributes the course’s success to its weekly specials and activities lineup for active and veteran military personnel, seniors, couples and more that encourage people to get out and play. If you’ve ever wanted to take up golf, now is a great time to do so at Canyon Lakes—starting June 1, all yearly and twilight memberships will be 50 percent off, though non-members are always welcome. 2. Columbia Point Golf Course

Courtesy Gary Hansen

Hole Number Nine at Canyon Lakes Golf Course

225 Columbia Point Dr., Richland 509-946-0710

3. Meadow Springs Country Club

700 Country Club Pl., Richland 509-627-2234

People's Choice 2018  

From the best area restaurants to favorite retailers and auto dealerships, People’s Choice highlights what Tri-Citians love most about our v...

People's Choice 2018  

From the best area restaurants to favorite retailers and auto dealerships, People’s Choice highlights what Tri-Citians love most about our v...