Tri-City News November 26 2020

Coquitlam

Port Coquitlam

Port Moody

FortisBC seeks community feedback on pipeline project

Council considers a 2.37% property tax hike

Council looks at $22.6 million price tag for new projects

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T H U R S D AY

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NOVEMBER 26

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2020

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T R I - C I T Y R E TA I L

Hudson’s Bay closes after failing to pay rent Retail outlet shut down Coquitlam location Nov. 21 STEFAN LABBÉ slabbe@tricitynews.com

Mike Girard, left, and Barry Wilson are getting set to sail safely in this year’s Santa Christmas Ships flotilla around Burrard Inlet, which launches every Friday and Saturday evening beginning Dec. 4. Girard is the organizer, who took over from Wilson. For more details see story on page 17. MARIO BARTEL/THE TRI-CITY NEWS

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A hallmark of the Canadian retail world has had its lease terminated at Coquitlam’s biggest mall after it failed to pay rent.

The Hudson’s Bay Company’s location at Coquitlam Centre was shuttered Saturday, Nov. 21, even as the mall filled with weekend shoppers.

Inside, the lights had gone dark, save for the odd

Christmas tree lit up for the pending shopping season.

“Black Friday warm up,” read one sign looking ahead to next week’s major shopping holiday.

No staff were in sight. A notice posted at the store’s entrance by landlord and mall owner Morguard Investments Limited, stated the company had defaulted on its rent payments.

“The Premises has been re-entered and the Lease has been terminated by the Landlord for default in the payment of rent,” began the notice dated Nov. 21.

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NEWS IN TRI-CITIES HOMELESSNESS

PoMo to consider mat program at rec complex Facility would provide emergency services to homeless people MARIO BARTEL mbartel@tricitynews.com

Port Moody will look at establishing an overnight mat shelter pilot program for the homeless, possibly at the city’s recreation complex.

The city will also ask representatives from Coquitlam and Port Coquitlam councils to join in a meeting with the Tri-City Homelessness and Housing Task Group to work together finding a more permanent solution that serves all three communities.

This week’s decision by council to shift the focus of a staff report on the possibility

A staff report said Kyle Centre would be a good location for an emergency daytime warming shelter pilot program. TRI-CITY NEWS FILE PHOTO

year because of concerns about their ability to accommodate COVID safety protocols as well as increased demand, an emergency overnight facility is desperately needed.

Krier added the rec complex would be an ideal loca-

of putting a daytime warming centre in the Kyle Centre was welcomed by the task group’s co-ordinator, Polly Krier.

She said while two emergency shelters that had been operating in the Tri-Cities aren’t able to go ahead this

notice.

He estimated the cost of the pilot project would be $43,941, based on 60 days occupancy.

Tuesday, Higo told councillors placing a homeless shelter in the rec centre also presents challenges to some programs as well as to other users accessing the facility.

But, he added, “it has some possibilities.”

Coun. Meghan Lahti said it’s important the city take some initiative — and quickly — as winter weather sets in.

“What they need is a place for people to go at night,” she said.

Krier agreed a solution needs to be found for people who have no place to go.

“My fear is someone will die in this cold weather we have coming,” she said.

activated during cold snaps or stretches of extremely wet or inclement weather from January to the end of March, 2021. They said the possibility of losing up to 60 days of programming at the 42-year-old building would imperil those programs, as well as displace instructors and students.

Several councillors agreed. They cited an agreement with the arts centre to place programming in Kyle Centre to provide more space for physical distancing during the ongoing COVID19 pandemic.

In his report, Port Moody’s acting general manager of community services, Ron Higo, said the emergency nature of a warming shelter would mean some programming could be cancelled on short

tion. “It’s larger, it’s centrally located and it can accommodate more homeless.”

Earlier, representatives from Port Moody’s arts community implored council to steer away from putting a daytime warming shelter in Kyle Centre that would be

T R I - C I T Y R E TA I L

Iconic retailer recently celebrated its 350th anniversary CONTINUED FROM FRONT PAGE

The letter notes the department store has 30 days to dispute the existence of the default.

A spokesperson for HBC told the Tri-City News that the company is working with its landlords across North America to “amicably and logically share the losses incurred during the

but has not received a response.

The iconic retailer just celebrated its 350th anniversary, but despite its staying power, the pandemic has strained the company’s viability.

This isn’t the first time HBC has struggled to pay its rent. How the termination of the lease in Coquitlam will play out is not yet clear;

pandemic.”

“We believe that there are fair solutions to be had as we recover from this public health crisis,” wrote HBC spokesperson Tiffany Bourré in an email. “In this instance, we are eager to reach a fair resolution, just as we have done with other landlord partners.”

The Tri-City News reached out to the landlord

however, recent court case suggests it could be a tortuous path.

According to a Toronto Star report published Saturday, court records show the company has leases valued at $20 million a month and hasn’t paid any rent to eight landlords across Ontario, Quebec, British Columbia and Florida.

And earlier this month in Ontario, a judge ordered HBC to pay half the rent it owed to a Toronto-area mall after it failed to pay rent for seven months.

The legal disputes highlight a growing tension between landlords and commercial tenants at a time when the second wave of the pandemic shows no sign of slowing.

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TRICITYNEWS.COM THURSDAY, NOVEMBER 26, 2020

Be cautious with your used batteries

It’s Easy and Convenient

SAFELY RECYCLE YOUR HOUSEHOLD BATTERIES!

Did you know storing old batteries in a drawer or tossing them in a garbage is a safety hazard?

“Used batteries can still hold a residual charge. If you throw them in the garbage or store them with other batteries or metal items such as paper clips, they have the potential to cause a spark that could lead to a fire,” says Joe Zenobio, president, Call2Recycle Canada, Inc., Canada’s national not-for-profit consumer battery collection and recycling program. “Batteries can and should be responsibly recycled.”

Recycling is the safest and most responsible thing you can do with your used household batteries.

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It’s easy to drop off your used batteries for recycling at one of your Call2Recycle ® neighbourhood collection locations. (call2recycle.ca/locator)

SAFELY RECYCLE

To recycle your batteries safely, follow these steps: Bag them. Place your undamaged used batteries in clear, plastic, recyclable bags to prevent them from sparking in your home or while being transported for recycling.

OR Tape the terminals or place in a clear bag.

Use a non-metal container.

Check for damage. Place any swollen, corroded, leaking or burned batteries immediately in sand or kitty litter in a cool, dry place. Then place it in a bag and take it to your municipal household hazardous waste (HHW) recycling centre.

Drop at a Call2Recycle® location near you.

Drop them. Find a battery drop-off location near you by visiting call2recycle.ca/locator. Call2Recycle will recycle the batteries and the recyclable bags used to protect them.

Batteries require specialized recycling due to their high energy composition and should never be put in the trash or regular recycling.

Keep them cool. If you don’t plan to take your used batteries immediately to a collection location, store the bagged batteries in a cool, dry place in a non-metal container.

More information on battery recycling can be found at call2recycle.ca.

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COVID-19

9 workers test positive at large Coq. worksite Crews were working on an Austin Ave. condo project STEFAN LABBÉ slabbe@tricitynews.com

A major Coquitlam worksite has had at least nine workers test positive for COVID-19, despite what supervisors say has been a stringent adherence to health and safety guidelines.

The individuals, who are all now in self-isolation waiting out their incubation period, are among roughly 300 workers at The Hensley condo project at Austin Avenue and Westview Street in West Coquitlam, according to staff on-site.

The positive cases show that despite sweeping measures, the virus can infiltrate a work force. Mike Holmes, a superintendent at Cressey Development Group, said health and safety staff have followed public guidelines at

Construction workers at The Hensley condo project in Coquitlam load donated food items into a truck destined for the Greater Vancouver Food Bank. TRI-CITY NEWS FILE PHOTO

all steps along the way.

“We have temperature gauges we use, we set up wash stations at all en-

trances, we mask all the time,” said Holmes, “We even have numbered lunch rooms [where] we put place

settings in so people aren’t eating within six feet of one another.”

“We’ve done literally ev-

COMMUNITY

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The City of Coquitlam has developed the Community Support and Recovery Plan (CSRP) grant program to support residents and local organizations responding to the fiscal challenges and community impacts of the COVID-19 pandemic.

Visit coquitlam.ca/csrp to learn more.

erything and we have for a long time.”

The Hensley is not the first Tri-City development to face clusters of cases at its work site. Last month, a Port Coquitlam worksite adjacent to the city’s rec centre battled a cluster of cases among its tradespeople, and since then provincial health officer Dr. Bonnie Henry has called on all worksites across Metro Vancouver to reevaluate their health and safety plans amid a surge in COVID-19 cases.

At the time of the Port Coquitlam cluster, Jim Lofty — who heads IBEW Local 213 in Port Coquitlam — said the episode reflects challenges across the construction industry as COVID-19 cases ramp up during B.C.’s second wave.

In the early days of the pandemic, construction workers and tradespeople were deemed “essential workers” by public health, and Lofty said his union, like many others representing workers in the industry, put

pressure on employers and WorkSafeBC to get adequate protocols in place to keep workers safe.

“We’re still getting some complaints but not nearly to the degree we saw in March and April,” Lofty said.

“Trying to find the balance of shutting down an entire crew or letting the health teams do their contact tracing? Those are things we’re still trying to work through.”

Despite their designation as essential workers earlier in the pandemic, the tradespeople at The Hensley went out of their way to help others who were thrown out of work as the economy slowed to a crawl.

On April 21, a pair of safety officers working at the 264-unit condo development sparked a call to donate food and cash to people in need. Within a few weeks, 230 tradesmen from the six construction sites donated more than 600 pounds of food items and over $17,000 in cash to the Greater Vancouver Food Bank.

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TRICITYNEWS.COM THURSDAY, NOVEMBER 26, 2020

NOVEMBER 26 – DECEMBER 2 New Outdoor Spin Classes and More Virtual Fitness

KEEPING OUR COMMUNITY SAFE

CALENDAR Thursday, Nov. 26 Culture Services Advisory Committee Meeting 7 p.m.

CSRP COMMUNITY GRANTS See page 5

PUBLIC CONSULTATION DETAILS See page 32

coquitlam.ca/calendar

Winter Parking Restrictions

Coquitlam implements several types of parking restrictions from Nov. 1 to March 15 each year to help City crews plow streets from curb to curb in order to clear them and make them safer for driving in the snow. These restrictions do not allow anyone to park on the street in certain areas. In some areas, the restrictions are on both sides of the street, while other restrictions are on one side of the street only.

A third type of restriction is activated every time snow is in the forecast until the end of the snow event and the streets are clear.

Visit coquitlam.ca/winterwise to see which streets have restrictions in place. Also, even if there are no parking restrictions where you live, it is still best not to park on the street during snow events to help City crews plow streets clear from curb to curb.

HAVE YOUR SAY

Help Shape the Future of Southwest Coquitlam Neighbourhoods

Residents, businesses and other stakeholders are invited to share their vision for the future of Southwest Coquitlam as the City prepares the Southwest Housing Review (SWHR). This will be the first of several opportunities to provide input into the two-year planning process that aims to create more affordable housing, sustainable transportation and active corridors, and livable neighbourhoods for families.

Visit letstalkcoquitlam.ca/swhr for information, along with opportunities to provide input.

To register for classes, visit coquitlam.ca/registration and click Register for Programs. For outdoor spin classes, go to the Drop In section, click on Group Fitness and expand the dropdowns to see available dates and times. For virtual fitness classes, go to Adult and click on Fitness.

On the left side, click Other Locations and expand the dropdowns to see available programs, dates and times.

Don’t forget about our #CoquitlamSPIRIT fitness playlist! We added two new videos – Tabata with Niki and Yoga with Jill. We have 36 videos in total – lots to choose from! Visit coquitlam.ca/spirit and click on the Fitness at Home tile to get started.

NEIGHBOURHOOD NEWS

Temporary COVID-19 Business Signage Exemptions As part of a larger City effort to support local economic recovery, Coquitlam is offering Temporary COVID-19 Signage Exemptions for local businesses within the Community Support and Recovery Plan (CSRP).

Temporary signage exemptions will allow businesses to communicate: Y closures and re-openings Y directional information to support physical distancing Y practices to limit the spread of COVID-19

FITNESS AND FUN

Give Local this Holiday Season

Good news – as of Monday, Nov. 30, we are restarting outdoor spin classes and providing more registered virtual fitness options through Zoom, including High Intensity Interval Training (HIIT), Low Impact, Pilates and Yoga.

Local businesses are the heart of our community, and your holiday shopping dollars can go a long way to helping them make it through these challenging times. Follow @visitcoquitlam on social media for tons of holiday prize contests, insider shopping tips and spotlights on local retailers, restaurants and other businesses to support during your holiday shopping. Share how you are supporting local this holiday season by tagging your posts with #GiveLocalCQ. Check out the growing list of local businesses you can support at visitcoquitlam.ca/givelocal.

Y changes to services or operations in response to the pandemic Y phone number or internet address The Temporary COVID-19 Signage Exemptions will remain in effect until Dec. 31, 2021. Visit coquitlam.ca/csrp for details and more information.

Looking for more info on events and activities in Coquitlam?

Sign up for Holiday Programs Keep kids active over winter break with programs for kids – here’s a couple to consider:

Recreation

Winter Break Camp (6 – 12 yrs) Get in the holiday spirit in this day camp full of fun games, activities, crafts and more.

Camps will break out into age specific groups of six on the first day. Please pack a lunch, two snacks and a water bottle.

Date: Dec. 21 – 24 Time: 9 a.m. – 3 p.m.

Location: Pinetree Community Centre (1260 Pinetree Way) Cost: $36.30 per day

Babysitter Training Camp (12–16 yrs) Approved by the Canada Safety Council, this course provides the skills needed to care for babies and children. Topics include safety, child development, care and feeding, diaper changing, age-appropriate games and more.

Babysitter manual provided.

Date: Dec. 22 – 23 Time: 9 a.m. – 3 p.m.

Location: Poirier Community Centre (630 Poirier St.) Cost: $72.60

All classes, facility spaces and number of participants have been adapted to ensure physical distancing for staff and public safety.

| coquitlam.ca/connect

Check out

visitcoquitlam.ca Register for programs online at coquitlam.ca/registration 24 hours a day, seven days a week or call 604-927-4386 weekdays 8:30 a.m. to 6 p.m. (except statutory holidays) and weekends 10 a.m. to 2 p.m.

To see camp programs, visit coquitlam.ca/registration and click Register for Programs.

In the Camp section, click Camps Winter Break Child and open the dropdown to show available programs, dates and times.

THURSDAY, NOVEMBER 26, 2020 TRICITYNEWS.COM

COQUITLAM NEWS

A7

Find even MORE letters online: tricitynews.com/opinion/letters

WOODFIBRE GAS PIPELINE PROJECT

FortisBC asks for input on new pipeline Company will talk about project at info session next week JANIS CLEUGH jcleugh@tricitynews.com

FortisBC will host two information sessions next week to talk about its Eagle Mountain - Woodfibre gas pipeline project that will run north of Coquitlam.

Tri-City residents can learn about the proposal via a live video presentation on: • Dec. 2 from 6 to 7:30 p.m.

• or Dec. 3 from 4 to 5:30 p.m.

During each session, which will be followed by a question and answer period, company officials will speak about its plans to expand the existing natural gas pipeline between Coquitlam and Woodfibre, near Squamish.

Should it receive the necessary permits, FortisBC will add about 47 km of new 24-inch pipe from the Coquitlam watershed to the Woodfibre industrial site where its customer, Woodfibre LNG, is set to build a liquefied natural gas (LNG) processing and export

Gord Schoberg, senior manager of municipal and community relations for FortisBC, spoke to Coquitlam’s council in committee on Monday about the company’s woodfibre gas pipeline project on Eagle Mountain. FORTISBC PHOTO

plant.

In Coquitlam, the project involves: • adding two new electrically driven compressor stations, within the same site at its Eagle Mountain compressor station (by Eagle Mountain Park and the BC Hydro Coast Meridian substation); • and twinning a three-kilometre section of its existing pipeline, near Westwood

Plateau, to boost capacity for Woodfibre LNG. Speaking at Monday’s council-in-committee meeting, FortisBC’s Gord Schoberg explained more about the work as well as the consultation and construction timelines, if approved.

This spring, FortisBC reached out to about 100 Plateau residents to discuss any concerns, he said, noting further outreach will

happen once the details are refined.

One issue voiced was the potential uptick in noise, which Schoberg confirmed won’t rise more than two decibels (currently, the existing FortisBC gas line and compressor station measures a reading of 41 decibels).

“I don’t believe residents will tell the difference,” Schoberg told the elected of-

ficials and city staff, adding, “The noise will remain at a tolerable level.”

As for construction — if the project gets the OK from the BC Oil and Gas Commission, the municipalities of Coquitlam and Squamish, as well as Squamish Nation — FortisBC anticipates building to ramp up by the middle of 2022 and conclude by 2024.

Asked by Coun. Dennis Marsden about traffic tie-ups once construction begins, Schoberg said the company will post signage, and control vehicles along Parkway Boulevard.

FortisBC is set to go out this week to seek bids on the tunnel portion of the pipeline, he said.

Meanwhile, Coquitlam reached a deal with FortisBC last week to repave the curb lanes along Como Lake Avenue, from North Road to Mariner Way; that outstanding work is a result of last year’s natural gas line upgrade by FortisBC. Jaime Boan, the city’s general manager of engineering and public works, said the repaving will be tied to other infrastructure projects, and carried out by the municipality next year.

As well, the city is close to inking a contract with FortisBC to pay for some improvements on the Coquitlam Crunch, city manager Peter Steblin told the committee Monday; the top of the popular hiking trail is near the FortisBC Eagle Mountain project.

• Visit talkingenergy.ca/ infosession to access the live video presentations on Dec. 2 and 3.

For more photos follow us on Instagram #tricitynews

Lend a helping hand this winter season—volunteer to be a Snow Angel!

Help those who are unable to clear the snow from their City sidewalks after a snowfall.

Learn more and sign up at coquitlam.ca/snowangels

A8

TRICITYNEWS.COM THURSDAY, NOVEMBER 26, 2020

Notice of Public Input Opportunity

Notice of Public Hearing

Development Variance Permit

Zoning Bylaw Amendment

WRITTEN PUBLIC INPUT 6 pm on Tuesday, December 8, 2020

Zoning Amendment Bylaw No. 4201

Development Variance Permit TU00074

The intent of the bylaw is to amend the Zoning Bylaw in Comprehensive Development Zone 10 to permit a large child care facility in unit #6108 2850 Shaughnessy Street.

A Public Input Opportunity is being provided in consideration of an application to vary the front yard set back requirements for a duplex at 3567 and 3569 Handley Crescent.

Location: Street address: #6108 - 2850 Shaughnessy Street

Port Coquitlam Community Centre Wilson Lounge 2150 Wilson Avenue

Council cannot receive new or additional information on this application after the public hearing.

6 pm on Tuesday, Location: December 8, 2020 Port Coquitlam Community Centre Street address: 3567 and 3569 Handley Crescent

Wilson Lounge 2150 Wilson Avenue

GIVE YOUR INPUT

GIVE YOUR INPUT Members of the public will have an opportunity to express their views at the meeting or can submit written opinions to: publichearings@portcoquitlam.ca

WRITTEN PUBLIC INPUT

Inspection of documents: Prior to the public input opportunity, the public is welcome to inspect any related documents at: portcoquitlam.ca/publichearings.

Corporate Office publichearings@portcoquitlam.ca

Visit the website for details More info: Development Services | 604.927.5442 portcoquitlam.ca/publichearing

Members of the public will have an opportunity to express their views at the meeting or can submit written opinions to: publichearings@portcoquitlam.ca Council cannot receive new or additional information on this application after the public input opportunity.

Inspection of documents: Prior to the public input opportunity, the public is welcome to inspect the proposed permit, a larger drawing and any related reports and plans at: portcoquitlam.ca/publichearings.

Corporate Office publichearings@portcoquitlam.ca

Visit the website for details More info: Development Services | 604.927.5442 portcoquitlam.ca/publichearing

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AT T H E C O U N C I L TA B L E

City considering 2.37% property tax increase in upcoming budget West said city is focused on 'getting the basics right' GARY MCKENNA gmckenna@tricitynews.com

Port Coquitlam residents could see a 2.37% property tax increase next year according to a draft financial plan presented to council this week.

If the budget receives final approval, it would mean a $70.58 increase for the average household. It would also eliminate the $25 parcel tax that has been collected since 2017 to help fund the construction of the new Port Coquitlam Community Centre.

Mayor Brad West said the city is focusing on “getting the basics right” and trying to balance the need for funding core municipal services with the financial impact the COVID-19 pandemic has had on residents.

The increased revenue will go toward one-time expenditures associated with park maintenance, city cleanli-

Port Coquitlam said revenue generated from a 2.37% property tax increase will go toward park maintenance and snow removal. TRI-CITY NEWS FILE PHOTO

ness initiatives and snow removal, he added.

“The impact on our taxpayers is always top-of-mind for council and that’s never been more important than now due to the impacts of COVID,” West said. He

added the budget “strikes the right balance and will help our community continue to thrive, while providing some of the modest service enhancements our residents have been asking for.”

The property tax increase comes a year after council slashed the rate to zero to help residents in the early days of the COVID-19 pandemic.

According to a staff report, the city will be monitoring the financial impacts associated with the public health crisis and may make adjustments if necessary.

“Over time, we have refined a rigorous budget process that maintains our focus on the most integral city services and the infrastructure that supports them, like our roads, utilities and buildings,” said PoCo Coun.

Dean Washington, council’s designate on budget matters.

“We will continue to meet that commitment in 2021 and beyond.”

PoCo council will reviewed the draft budget document in committee this week ahead of public consultation in the coming months. Brochures outlining the budget will be mailed to property owners and an online survey will be conducted.

Staff will use the feedback as they prepare the final budget.

COVID-19

West joins call for B.C. to act quickly in economic recovery GARY MCKENNA gmckenna@tricitynews.com

Port Coquitlam Mayor Brad West has joined 23 other municipal officials from resource-reliant communities across B.C. in calling on the province to act quickly with economic recovery efforts amid the COVID-19 pandemic.

An open letter to B.C. Premier John Horgan states the new government needs to move quickly to enable shovel-ready projects and encourage international investors so that the province’s “most resilient industries can succeed in uncertain global investment conditions.”

“Over the next four years, supporting responsible natural resource development will continue to be one of the most crucial things that you can do as Premier,” the letter states. “Four

BRAD WEST

fifths of B.C.’s goods exports are resources products. In some way, every community is a resource community. Even so, being a supporter isn’t always easy and we know that having the backing of direct resource communities like ours does help.”

Most of the mayors who signed the letter are from outside the Metro Vancouver region, including Mayor Andy Adams in Campbell River to Mayor Bruno Tassone in Castelgar.

For more photos follow us on Instagram #tricitynews

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TRICITYNEWS.COM THURSDAY, NOVEMBER 26, 2020

NOTICE OF PUBLIC HEARING on ANMORE ZONING AMENDMENT BYLAW No. 634-2020 Anmore Municipal Council has scheduled a Public Hearing to be held in Council Chambers at Village Hall, 2697 Sunnyside Road, Anmore, BC, on Tuesday, December 1, 2020 starting at 7:00 p.m.

The purpose of the bylaw is to amend the existing Anmore Zoning Bylaw 568-2017 to prescribe regulations for the RS1A Zone including permitted uses and minimum parcel size, maximum density, building size, and height, minimum building setbacks, maximum parcel coverage, and off-street parking requirements.

A copy of the bylaw and relevant information previously considered by Council will be made available on the Village’s website, and will be available for public inspection at Village Hall during regular office hours until 4:00 p.m. Tuesday, December 1, 2020.

Public Hearing Notice When: Tuesday, December 1, 2020 at 7pm Where: This meeting will be held electronically and live streamed at portmoody.ca/watchlive Port Moody Council is holding a Public Hearing to consider the following proposed bylaws: Bylaw No. 3242 (OCP Amendment) and Bylaw No. 3243 (Rezoning).

LOCATION MAP - 2003-2009 St. Johns Street, 2002-2014 St. George Street SUBJECT PROPERTY

N

All persons who deem themselves affected shall be afforded an opportunity to be heard in person at the Public Hearing. Written comments will also be considered if submitted in person, by mail, or by email to karen.elrick@anmore.com. In order to afford Council time for consideration of submissions, please allow for delivery prior to 3 p.m. on December 1, 2020. Due to the COVID pandemic, this public hearing will held with safety measures in place and live streamed. Details will be made available on the Village website or contact karen.elrick@anmore.com Council cannot receive new or additional information concerning the bylaw described above after the close of the public hearing.

Karen Elrick Manager of Corporate Services

2697 Sunnyside Road, Anmore, BC V3H 5G9 Phone: 604 469 9877 I Web: www.anmore.com

Location: 2002, 2006, 2010 and 2014 St. George Street and 2003, 2005 and 2009 St. Johns Street.

Application: #6700-20-186

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Applicant: Bold Properties (New Barnet) LP

Purpose: To amend the OCP land use designation from ‘Mixed Use – Moody Centre’ to ‘Multi-Family Residential’ and to rezone the property outlined on the map from ‘Single Detached Residential’ (RS1) to the ‘Six-Storey Apartment Residential Zone’ (RM8) to permit the development of two six-storey apartment buildings with a total of 162 units over underground parking.

Get in touch!

How do I get more information?

You can review the application at portmoody.ca/publichearing after November 16, 2020. You can also contact us at planning@portmoody.ca or 604.469.4540 with any questions.

How can I provide input?

1. If you believe your property is affected by this OCP Amendment and Rezoning, you can send a submission in writing before noon on December 1, 2020 by emailing clerks@portmoody.ca or faxing 604.469.4550.

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VISIT MORREYNISSANCOQUITLAM.COM OFFERS APPLY TO NEW AND PREVIOUSLY UNREGISTERED 2020 MODELS AT AUTHORIZED PARTICIPATING NISSAN DEALERS IN CANADA BETWEEN NOVEMBER 23-30, 2020. OFFERSS CANNOT BE APPLIED TO PAST TRANSACTIONS. MODELS SHOWN $49,458/$26,058/$34,028/$27,798 SELLING PRICE FOR A NEW 2020 MURANO LIMITED EDITION/KICKS SR/QASHQAI SL AWD/SENTRA SR PREMIUM. 1OFFERS APPLY TO NEW AND PREVIOUSLY UNREGISTERED 2020 MODELS AT AUTHORIZED PARTICIPATING NISSAN DEALERS IN CANADA BETWEEN NOVEMBER 23-30, 2020. OFFERS CANNOT BE APPLIED TO PAST TRANSACTIONS. STANDARD RATE FINANCE CASH IS DEDUCTED FROM THE NEGOTIATED PRICE BEFORE TAXES. CANNOT BE COMBINED WITH LEASE OR FINANCE SUBVENTED RATES OR ANY OTHER OFFER. NO CASH SURRENDER OR OTHER VALUE. $6000 APPLICABLE TO 2020 MURANO LIMITED EDITION ONLY. OTHER MODELS MAY QUALIFY FOR LESSER AMOUNTS. 2BLACK FRIDAY CASH IS APPLICABLE TO CUSTOMERS WHO LEASE OR FINANCE SELECT NEW AND PREVIOUSLY UNREGISTERED 2020 NISSAN SENTRA/ALTIMA/KICKS/QASHQAI/ROGUE/ MURANO IN-STOCK MODELS THROUGH NISSAN CANADA FINANCIAL SERVICES INC. (NCF), ON APPROVED CREDIT, FROM AN AUTHORIZED NISSAN DEALER IN CANADA AND WILL BE DEDUCTED FROM THE NEGOTIATED PRICE BEFORE TAXES. NO CASH SURRENDER OR OTHER VALUE. $1,000 APPLICABLE ONLY TO 2020 MURANO LIMITED EDITION AND 2020 SENTRA S. OTHER MODELS MAY QUALIFY FOR LESSER AMOUNTS. 3WINTER READY CREDIT AVAILABLE WITH THE RETAIL PURCHASE/LEASE/FINANCE OF 2020 ROGUE/MURANO/SENTRA/ALTIMA MODELS FROM AN AUTHORIZED NISSAN DEALER IN CANADA BETWEEN NOVEMBER 23-30, 2020 ON APPROVED CREDIT. CREDIT CAN BE USED TOWARDS QUALIFYING FOUR WINTER TIRES & ALL-SEASON FLOOR MATS ONLY AT THE TIME OF INITIAL VEHICLE PURCHASE/LEASE/FIANCE. RIMS, INSTALLATION AND BALANCING NOT INCLUDED. MAXIMUM VALUE OF $750 (EXCLUSIVE OF FEES AND TAXES). ALTERNATIVE CASH SURRENDER VALUE OF $500 AVAILABLE. WINTER READY CREDIT/CASH ALTERNATIVE CREDIT WILL BE DEDUCTED FROM THE NEGOTIATED SELLING PRICE OF THE SET OF SELECT FOUR WINTER TIRES AND ALL-SEASON FLOOR MATS/NEW ELIGIBLE VEHICLE PURCHASE PRICE BEFORE TAXES AND CAN BE COMBINED WITH OTHER OFFERS. LIMITED QUANTITIES AVAILABLE. TIRE SIZE AND BRAND MAY VARY. DEALERS ARE FREE TO SET INDIVIDUAL PRICES. SELECTING TIRES OR ALL-SEASON FLOOR MATS OF A HIGHER VALUE REQUIRES CUSTOMER TO PAY THE DIFFERENCE. CUSTOMER WILL NOT BE CREDITED ANY DIFFERENCE BY SELECTING TIRES OR ALL-SEASON FLOOR MATS OF A LOWER VALUE. CANNOT BE APPLIED TO PAST TRANSACTIONS. ALL PRICING INCLUDES FREIGHT AND PDE CHARGES ($1,830/$1,830/$1,950/$1,670), AIR-CONDITIONING LEVY ($100/$100/$100/$100), APPLICABLE FEES, TIRE CHARGE (IN ONTARIO THIS FEE COVERS THE COST TO NISSAN CANADA OF COLLECTING AND RECYCLING TIRES), MANUFACTURER’S REBATE AND DEALER PARTICIPATION WHERE APPLICABLE. LICENSE, REGISTRATION, INSURANCE AND APPLICABLE TAXES ARE EXTRA. OFFERS ARE AVAILABLE ON APPROVED CREDIT THROUGH NISSAN CANADA FINANCE FOR A LIMITED TIME, MAY CHANGE WITHOUT NOTICE AND CANNOT BE COMBINED WITH ANY OTHER OFFERS EXCEPT STACKABLE TRADING DOLLARS. VEHICLES AND ACCESSORIES ARE FOR ILLUSTRATION PURPOSES ONLY. OFFERS ARE SUBJECT TO CHANGE OR CANCELLATION WITHOUT NOTICE. TAXES EXTRA. SEE YOUR PARTICIPATING NISSAN DEALER OR VISIT NISSAN.CA/OFFERS FOR DETAILS. CERTAIN CONDITIONS APPLY. ©2020 NISSAN CANADA INC.

2. You may also participate in the Public Hearing by joining the electronic meeting as a participant. Information and instructions for joining the meeting are available at portmoody.ca/ph.

Kate Zanon, General Manager of Community Development

604.469.4500 www.portmoody.ca

THURSDAY, NOVEMBER 26, 2020 TRICITYNEWS.COM

PORT MOODY NEWS

Let’s get digital.

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CITY FINANCES

Anxiety clouds PoMo capital budget Projects for coming year total more than $22 million MARIO BARTEL mbartel@tricitynews.com

Is Port Moody living above its means?

That question was on the minds of several members of the city’s finance committee Nov. 17 as they considered its provisional capital budget for the coming year that anticipates projects totalling $22.6 million.

The projects range from replacing some vehicles in the city’s fleet to construction of a new multi-use path along St. Johns Street that’s expected to cost $2.8 million.

“We have a bit of a backlog of projects we’ve been working on over several years,” said Port Moody’s general manager of engineering and operations, Jeff Moi. He added 25 projects, like the repaving of some streets, are from his department.

Tyson Ganske, the city’s manager of financial planning, told the finance committee funding for many of the projects would come

Street repaving takes up a significant portion of Port Moody's capital budget for the coming year. TRI-CITY NEWS FILE PHOTO

from its various reserve funds that would likely be operating at a deficit for the next three years before achieving balance again by the final year of a five-year financial plan.

“There are always more capital projects than there is typically funding,” he said.

That caught the attention of Coun. Hunter Madsen, who questioned whether the city might be overspending, especially given the ongoing economic uncertainties caused by the COVID-19 pandemic.

“I just want to make sure we’re doing everything we

A11

can to introduce prudent caution,” he said. “I feel like maybe we’re pretending things are close to back to normal.”

Coun. Diana Dilworth agreed, saying several factors are causing her anxiety.

“Throw in some impacts from COVID and downloads

from senior levels of government, and we’re in this very anxious place.”

Dilworth suggested instead of spending, the city might have to look at ways to save money so its reserves can be replenished, including “mothballing” some buildings for periods of time such as closing arenas a month early.

Coun. Steve Milani echoed her concerns.

“It’s not a good position to be in,” he said. “The reserves are overdrawn.”

Paul Rockwood, Port Moody’s general manager of finance and technology, said with about $35 million currently in its reserve funds, the city is in a good position to have those back in balance in five years. But he agreed, “it doesn’t look like we’re living within our means.”

Rockwood added Port Moody has always operated on a principle of maintaining its “high level of service” to residents, “but we’re going to have to have some discussions about being able to maintain that.”

Those discussions could happen on Dec. 1, when the finance committee will continue its look at the city’s capital budget plan.

City will give recognition to 'Snow Stars' Port Moody is hoping residents will pitch in to help keep the city’s walkways clear when the snow starts flying this winter.

And to acknowledge the shovelling efforts of volunteers helping out their neighbours in need of assistance, it’s launched a new Snow Stars recognition program.

Nominees who’ve been approved by the city’s community services department will receive a letter of thanks and a special Snow Star toque.

Port Moody has budgeted $299,000 for snow removal in 2021, an increase of 7.5% over 2020.

Meteorologists are forecasting a snowier and colder winter than usual in Western Canada because of La Niña conditions in the Pacific Ocean where the surface temperatures are a few degrees cooler than normal.

To nominate a Snow Star, go to portmoody.ca/snowstars.

For more photos follow us on Instagram #tricitynews

A12

TRICITYNEWS.COM THURSDAY, NOVEMBER 26, 2020

The COVID-19 pandemic in Canada is serious.

Continue to practise all public health measures: Follow local guidelines for gatherings Maintain physical distancing Wash your hands Wear a mask Stay home if you have symptoms, even mild ones Download the COVID Alert app

Protect yourself and others.

Learn more at Canada.ca/coronavirus or 1-833-784-4397.

THURSDAY, NOVEMBER 26, 2020 TRICITYNEWS.COM

OPINIONS & MORE

A13

Find a variety of voices online: tricitynews.com/opinion

The Tri-City News is a division of LMP Publication Limited Partnership, published at 118-1680 Broadway Street, Port Coquitlam, BC V3C 2M8

DIFFERENT VIEWS

Topic: PoMo warming shelter “Why should the homeless be forgotten? Do this! It’s a very sad circle they go round on. But they still need some love and hope, however it happens and is received.”

“They are far from forgotten.

Many chose this lifestyle; for them it’s better than abuse at home or being ‘under someone’s thumb’ and many just don’t want to conform with society.”

Dave Hawthorne

Roseanne Forget

via Facebook

via Facebook

W E E K LY O N L I N E P O L L

OPINION

Horgan won. Now what?

P remier John Horgan is unveiling a new cabinet this week as the BC NDP government tackles a tough list of challenges.

Things have been in suspended animation since the election call in September.

Now that election results have been finalized — a two-week process — it is full-speed ahead for a government that has a strong four-year mandate.

We are now in the second wave of the COVID-19 pandemic and the seriousness of it is making solving those challenges daunting. Our economy could crater if our case numbers keep soaring and our hospitalizations keep climbing.

The prospect of a vaccine being developed sooner than expected is certainly good news, but we are still many months away from manufacturing and distributing

enough of a vaccine to have much impact. In the meantime, the new government has to find a way to accomplish its most important campaign promise, the payment of $1,000 to families and $500 to single residents.

Horgan said last week he could not guarantee the money would arrive before Christmas, but the legislature will resume sitting Dec. 7 and the chief legislative priority will be getting the money out the door quickly. The house will sit for only two weeks, so it will not take up much of the government’s time.

Instead, the pandemic will continue to shape everything the government does. “It’s COVID, COVID, COVID, all the time,” is how one cabinet minister described the government agenda to me.

Aside from the ongoing public health battle against the virus, the most pressing

problems facing the NDP right now are economic.

One economic sector in particular will continue to suffer. That would be the tourism industry, which is a major component of the provincial economy.

The industry injected more than $100 billion into the provincial economy in 2019, but those days seem distant now.

The industry says it needs more than $600 million from the government, but so far has to make due with a task force studying the problem.

Will a fresh mandate cause the NDP government to reconsider its position? We shall see.

There will be continued pressure to extend any pandemic relief program, even though such measures are expensive (if you think otherwise, check out the federal government’s massive deficit right now). Then there is the

thorny issue of the future of the mammoth Site C dam project. Its future remains unclear as costs mount and serious questions about geological safety remain unanswered.

The list of challenges goes on and on (solving the opioid crisis, reducing homelessness, reducing high unemployment levels to name just a few) but that is what government is there for.

It is unquestionably going to be a tough four years for the NDP government. But I am sure Horgan is feeling far better of the position he is in today than he was in the early fall. He has a larger caucus and the political Opposition is in tatters.

He and his team begin the job of rebuilding the provincial economy this week. Good luck to them.

Keith Baldrey is chief political reporter for Global BC.

For editorials, columns and more, visit: tricitynews.com/opinion Delivery Newsroom Display Ads Classified Ads 118-1680 Broadway Street, Port Coquitlam British Columbia V3C 2M8 tricitynews.com

Last Week t

Should B.C. class sizes be cut to no more than 15 during the pandemic?

YES

67% NO

33%

This Week t Are you getting a live Christmas tree this year?

Vote in the online poll at tricitynews.com

604-472-3040 604-472-3030 604-472-3021 604-444-3056

circulation@tricitynews.com newsroom@tricitynews.com lgraham@tricitynews.com classifieds@tricitynews.com

Concerns? The Tri-City News is a member of the National Newsmedia Council, which is an independent organization established to deal with acceptable journalistic practices and ethical behaviour. If you have concerns about editorial content, please contact editor@tricitynews.com or 604-472-3030. If you are not satisfied with the response and wish to file a formal complaint, visit the web site at mediacouncil.ca or call toll-free 1-844-877-1163 for additional information.

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Lara Graham Chris Campbell

The Tri-City News is an independent community newspaper, qualified under Schedule 111, Part 111, Paragraph 11 of the Excise Tax Act. A division of LMP Publication Limited Partnership, it is published on Thursday. Copyright and/or property rights subsist in all display advertising and other material appearing in this issue of The Tri-City News.

Second class mailing registration No, 4830 The publisher shall not be liable for slight changes or typographical errors that do not lessen the value of an advertisement. The publisher’s liability for other errors or omissions in connection with any advertisement is strictly limited to publication of the advertisement in any subsequent issue or the refund of any monies paid for the advertisement.

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TRICITYNEWS.COM THURSDAY, NOVEMBER 26, 2020

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A15

YOUR LETTERS P U B L I C H E A LT H

Would you rather wear a mask or a breathing tube?

The Editor, “There’s a time for everything.”

I guess it was time. At her Nov. 19 briefing, Dr. Bonnie Henry announced face masks will be required by British Columbians in all indoor public spaces and retail stores (except when eating or drinking) and social gatherings are restricted to household members only, until December 7.

Parents and teachers know you get the behaviour from children that you allow. Appropriate consequences can work to get the desired behaviour.

When applying consequences to Henry’s an-

nouncement, I’m wondering what the “negative consequences” will be, besides the fact that store employees will no longer be waiting on unmasked citizens.

She said financial penalties for non-compliance will be announced this week.

Perhaps it’s also time for the Trudeau government to try to get an all-party bill passed - call it something like the Emergency COVID-19 Act - which includes financial penalties for non-compliance.

Exceptions could be made for those living below the poverty line. Just as police issue tickets for driving over the speed limit, the

police (and store security) should have the authority to issue a ticket if a person entering the public space refuses to put on a mask offered by the store manager or employee.

To the anti-maskers I say, “Which do you prefer: wear a mask now, or have a breathing tube inserted down your throat later?”

The test positivity rate is the fraction of COVID-19 tests that come back positive, calculated by dividing the number of positive tests by the total number of tests.

It appears a school is only closed if a certain number of COVID cases is declared an “outbreak”, or school offi-

cials decide to close a school before it reaches “outbreak” level.

On Nov. 19 the positivity rate in the Fraser Health region was 9.6. BCTF president Teri Mooring’s Nov. 14 letter to Premier Horgan begins: “On behalf of B.C’s 45,000 school teachers and 550,000 students we serve, I am writing to urge you in the strongest possible terms to instruct the Ministry of Education to respond quickly to the dramatic rise in cases of COVID-19 in the Fraser Health region by reducing class sizes to no more than 15 students.”

But reducing class size

to 15 should occur in all schools in the province.

Masks should also be mandatory in all schools and grades, and not just in certain areas of the school.

How could this be accomplished? Students attend on alternate days; or attend daily, but only mornings or afternoons. Either scenario may not be realistic for many working parents of younger children, since they would need to find care when their child is not at school. The government should be funding daycare and creating spaces for these children. If not funding daycare spaces during a deadly pandemic, then

when?

The BCCDC dashboard should be modified to also display positivity rates for every B.C. community, large and small, perhaps on a separate webpage.

Even though the Fraser Health positivity rate is 9.6, if the separate rate for Burnaby was listed, it’s a good bet the score would be higher than 9.6. What is it?

Every newspaper and online news source in Canada should be posting on their front page, the daily & seven-day average testing positivity rate for their health region.

Forewarned is forearmed.

David Buckna

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THURSDAY, NOVEMBER 26, 2020 TRICITYNEWS.COM

A17

Where and when to see the Santa ships The Santa ships will be sailing from Reed Point Marina every Friday and Saturday evening, from Dec. 4 to 19. The flotilla musters at the Rocky Point breakwater before heading out to its

designated desitnations for the evening.

Dec. 4 — Port Moody, Dollarton.

Dec. 5 — Harbour Cruz to Deep Cove.

Dec 11 — Rocky Point

Pier, Ioco.

Dec. 12 — Belcarra Bay, Bolder Island Dec. 18 — Bedwell Bay, Farrer Cover.

Dec. 19 — Woodlands, Brighton Beach.

There is still room to join the convoy. Length of each sailing depends on weather and conditions. For more information contact Mike Girard at: somejune@shaw. ca.

For more photos follow us on Instagram #tricitynews

Some of the boats participating in this year’s Santa Christmas Ships sailings around Burrrard Inlet have already been decorated the annual event.

MIKE GIRARD PHOTO

CHRISTMAS FUN

Santa ships still shining Flotilla will sail on even as other public holiday events are cancelled MARIO BARTEL mbartel@tricitynews.com

In a season bereft of shopping mall Santas and large festive gatherings, a flotilla of mariners from Port Moody’s Reed Point Marina is hoping their lights will burn extra bright this Christmas.

Mike Girard, the new skipper of the annual Santa Christmas Ships, said this year’s floating parade of decorated pleasure craft up and down Burrard Inlet is taking on special significance as more and more seasonal celebrations are cancelled or curtailed by public health orders and concerns over transmission of COVID-19.

After all, boaters are already socially distanced, as long as passengers and crew are confined to immediate family.

“We’re seeing this as an opportunity to put on something more,” Girard said. “It’s just something special we can do.”

Weather permitting, this year’s cruises will sail every Friday and Saturday evening, 7 to 9 p.m., beginning Dec. 4 through to Dec. 19.

Girard said while the flotilla can vary in size from 10 to as many as 40 boats in an evening depending on who’s available to sail as well as the weather, more boaters have expressed an interest

in being involved this year.

Several have already decorated their boats in anticipation.

Girard added a desire to celebrate normally a Christmas that is shaping up to be anything but typical because of the pandemic seems to be driving a lot of people to hoist their trees and decorations early.

While community celebrations that greet the flotilla in some locations, like Rocky Point Park in Port Moody and Gates Park in North Vancouver, won’t be happening this year, the boaters do have some special surprises in store, such as extra-close sail pasts if waterfront residents leave on their porch lights or if viewers on the public shorelines signal with their cellphones or other illumination.

“If we can get a bit of interaction from the shore side, we’ll go the extra nautical mile,” Girard said, adding fireworks will be part of the sail pasts at Belcarra Bay on Dec. 12 and Brighton Beach in North Vancouver on Dec. 19.

Girard, who’s piloted three different craft in the Christmas cruises since 1994, said being on the water with all the other decorated boats on a still winter’s evening can be a magical experience. Some sailors even accompany their lights with seasonal music.

“You’ve got a jet black background and the colourful LED lights just pop,” he said. “The show is phenomenal.”

A18

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A19

A R T S & E N T E R TA I N M E N T

Coq. social worker pens second thriller JANIS CLEUGH jcleugh@tricitynews.com

Derrick Carew admits he often gets a wide berth from passersby on his daily walks through Mundy Park.

Sometimes, while the Coquitlam author is on his treks and thinking about his plot line, he’ll record the narrative and character quotes into his mobile device.

“There’s something about movement or running that really helps me focus my thoughts a lot better,” he said.

“I’ll be speaking into the phone and the dialogue will be about bodies on the trail. I get a lot of strange looks from people but I’m in a zone and I need to capture it.”

Carew’s latest thriller is a sequel to his 2014 début, titled The Killer Trail — a NeWest Press publication that was shortlisted for an

DERRICK CAREW

award by the British-based Crime Writers’ Association.

For The Weight of Blood, which was released Nov. 1, Carew continues with the adventures of Chris Ryder, a social worker at a psychiatric institute who is assigned to a patient charged with a high-profile murder.

However, in this case, the suspect has autism. “The more Chris learns about

Be neighbours with loved ones.

[him], the more questions he has about if he committed the crime,” Carew said. “Chris tracks down information that gets his own life in danger.”

Asked why he introduced a character with a neurological disorder, Carew said “Marvin Goodwin” wasn’t in his initial outline. “I often find that individuals who have mental health challenges can’t communicate their side of the story,” he said. “I thought, ‘What if this person can’t speak… and can’t defend themselves?’”

Though his novel is fictional, Carew has had professional experience with people who are compromised with communication: For the past 22 years, Carew has been a social worker at the Forensic Psychiatric Hospital, at Colony Farm regional park in Coquitlam. He said his goal when writing is not only to entertain but to educate readers about mental illness.

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TRICITYNEWS.COM THURSDAY, NOVEMBER 26, 2020

ENVIRONMENT

Take a virtual tour of Coquitlam’s watershed Coq. Watershed Roundtable releases tour on YouTube JANIS CLEUGH jcleugh@tricitynews.com

A group that aims to protect the Coquitlam River released a new video last month that highlights eight points in the watershed.

The Coquitlam River Watershed Roundtable unveiled its virtual watershed tour, via YouTube, that focuses on the Kwikwetlem First Nation land to the south and the Coquitlam reservoir to the north — and the river in between.

Among the topics the hatchery, stream steward and industry representatives touch on are the decline in juvenile species, the amount of litter and invasive plants, and development encroach-

ment.

Starting from the First Nations reserves, the tour heads up to the Maple Creek Streamkeepers in Port Coquitlam before switching back to Coquitlam to explore the Hoy-Creek and River Springs hatcheries, the Crystal Falls trailhead, Lehigh Hanson’s aggregate site and the Grist Goeson Memorial Hatchery before concluding at the dam.

But roundtable co-ordinator Sharee Dubowits, who spoke at the Nov. 16 committee in council meeting at Coquitlam city hall, said it wasn’t the only project on the books during this pandemic year.

It also took part in the shoreline cleanups and, in September, it hosted a webinar on the ecosystem. The roundtable is now creating an interactive watershed atlas to look at access and geospatial information;

that application will be on its website this month (coquitlamriverwatershed.ca), Dubowits said.

Coun. Steve Kim, council liaison for the roundtable, said he’s pleased some of the roundtable work has moved online to yield a wider audience.

“Coquitlam River is no longer rated as one of the worst in B.C.,” Coun. Brent Asmundson said, crediting the group for its actions. “It’s a process that’s slowly building over time.”

“Fish are able to be healthy,” added Coun. Trish Mandewo.

Made up of 18 members, the roundtable’s core committee meets every two months to talk about the state of the Coquitlam River. The lower watershed includes at least 30 watercourses, with the largest two tributaries being Or Creek and the Hoy/Scott/Pinnacle Creek.

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Sharee Dubowits of the Watershed Roundtable. DIANE STRANDBERG/ THE TRI-CITY NEWS

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A25

H O L I D AY C H A R I T I E S

Giving has changed

Shop L OCAL Merry &

Here’s what you can do

Bright

DIANE STRANDBERG dstrandberg@tricitynews.com

COVID-19 may have put a damper on the holiday season for many residents.

But charities seeking to help vulnerable Tri-City residents face an even bigger challenge because they can’t hold their usual holiday fundraisers.

Toy drives, the CP Holiday Train, parties and events that typically raise funds, foods and toys are now off the table, forcing non-profits such as Share Family and Community Services to be more creative in how they approach the annual holiday campaign.

“It’s worrying,” admitted Share CEO Claire MacLean whose staff and volunteers typically handle a massive collection of donated food and toys and distribute the goods to hundreds of area families.

Still, MacLean says she’s confident the community will come though as they do each year.

“Share has become a part of a lot of holiday traditions. This is how we celebrate with kids and colleagues, and we’re grateful for that.”

To provide as many options as possible, Share has come up with a variety of ways people can give.

You can donate online at different price points for food hampers and toys for children; participate in an upcoming drive-thru food and toy drive; and drop off non-perishable goods and cash at Share locations or at a contactless kiosk to be set up Coquitlam Centre.

This year, the need could be even greater.

The Tri-City News recently reported that the number of households that received support from the food bank last month jumped 12.5% to 783; a total of 1,487 food hampers were provided, feeding 2,109 people.

Shop COQUITLpaAgeM26 Shop

PORT MOO

DY

page 27

Beedie Living has donated warehouse space in Port Moody to Share Family and Community Services for its holiday toy bank. From left, Julie Wright, Mo Mojtabavi, Alex Dembinski and Katie Maslechko from Beedie join Share CEO Claire MacLean at the warehouse where there are already a number of toys donated by Beedie staff. DIANE STRANDBERG PHOTO

There is a good sign, however, that people are prepared to give, and give generously. This week Beedie Living presented MacLean with her first glimpse of a 5,000-sq. ft. warehouse the company is donating for this year’s Toy Bank.

WAREHOUSE PROVIDES SPACE Located in Port Moody, the warehouse was formerly a pillow factory and needed a lot of work before Share could use it for a collection point for registered parents and caregivers to pick up gifts for their children.

“We felt really excited about this opportunity to make this happen for Share and the community,” said Katie Maslechko, senior development manager for Beedie Living.

The space will allow Share to host the Toy Bank while providing enough space to social distance.

In addition to providing the space rentfree, Beedie staff also purchased a number of toys to kick the giving season off early — support that didn’t go unnoticed

by MacLean.

“We know how hard this [COVID-19

pandemic] has been for people,” she said. “We hope we can provide a brighter Christmas and we are certainly prepared to do that, thanks to people who have been so supportive. We really appreciate it.”

HOW TO GIVE, VOLUNTEER You can donate online via sharesociety.ca.

Or you can participate in the drivethru food and toy drive on Dec. 5 and 6, between 10 a.m. and 4 p.m. at the parking lot at Dr. Charles Best secondary in Coquitlam, where you can drop off non-perishable food, new unwrapped toys and make donations in cash, or by credit or debit card.

Last year, the Toy Shop supported over 1,500 children and teens; 800 families received holiday food hampers.

Meanwhile, volunteers are also needed to help sort toys. Visit sharesociety.ca/ christmas to fill out the volunteer form.

To host a toy drive or toy collection, email Hayley Knapp at Hayley.Knapp@ sharesociety.ca or call 604-529-5107.

M TLpA age 28

UI Q O C T p R Sho PO

Seasons Greetings from

You can buy toys and food online, bring your donations to a drive through event or drop a toy off at a contactless kiosk to help Share Family and Community Services make Christmas bright for area needy

Season of Giving S U P P O R T L O C A L C H A R I T I E S T H I S H O L I D AY S E A S O N

Visit: tricitynews.com for more information

A26

TRICITYNEWS.COM THURSDAY, NOVEMBER 26, 2020

H O L I D AY S H O P P I N G

Tips to protect yourself when buying online Shop C O Q U I T L A M

Mounties say shopping online is also convenient for scammers and thieves The COVID-19 pandemic has many people online shopping this holiday season and the RCMP wants to help keep the holidays merry and bright by providing some tips to help protect the public from crimes related to internet fraud.

Online marketplace apps are a convenient way for people to buy and sell merchandise. Unfortunately, they are also a convenient way for criminals to commit personal robberies.

Criminals use apps such as Facebook Marketplace, Craigslist, Kijiji, and Letgo to arrange face-to-face meetings with their victims. Victims are often lured using ads that offer high-value items at low prices. When the meet-up takes place, the victims are robbed of their cash or highvalue item.

The RCMP recommends these tips if

you plan to meet an unknown person to buy or sell an item: • Insist on a public meeting place during the day, such as local businesses with regular foot traffic.

• Gather as much information as possible so you know who you’re dealing with, such as their full name and cell phone number.

• Do not meet in a secluded place or invite strangers into your home.

• Only meet during daylight hours or in a well-lit and heavily populated area.

• Be especially careful when buying or selling high value items.

• Tell a friend or family member where you’re going and when you’re meeting the buyer/seller.

• Take your cell phone and a friend along to accompany you.

It continues to be important to employ safe internet practices while

conducting online shopping, particularly during the busy gift-giving season.

Surrey RCMP Financial Crime Unit recommends these tips to prevent crimes related to online shopping – not only related to internet transactions, but tips for safeguarding packages delivered to your home. Create complex, difficult-to-guess passwords for your devices and accounts and change passwords frequently.

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Correction Notice In the circular beginning Friday, November 20, 2020, the 7 ft.

Pre-Lit Flocked Slim Tree for $129.99 (Tree #157) on page 1 indicates to be on sale and in stock.

Unfortunately, we are experiencing shipping delays and some of our stores will not have this in stock until a later date and we will be unable to offer rain checks.

We apologize for any inconvenience this may have caused.

Merry & Bright!

HAPPY HOLIDAYS, happier taste buds

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THURSDAY, NOVEMBER 26, 2020 TRICITYNEWS.COM

A27

C P H O L I D AY T R A I N

Holiday Train goes virtual to raise spirits, cash DIANE STRANDBERG dstrandberg@tricitynews.com

COVID-19 safety protocols and avoiding crowds.

However, despite the loss of the popular annual event, Share will still get cash, according to the company.

This year the annual CP Rail Holiday Train will be rolling virtually through the Tri-Cities.

The brightly-lit CP Holiday Train, which annually brings about $20,000 to Tri-City food banks run by Share Family and Community Services, has been cancelled.

It’s being replaced this year by a virtual concert.

That means no gathering around a colourful train to listen to music, sip cocoa and sing holiday tunes.

CASH TO BE DONATED

FACEBOOK LIVE CONCERT The CP Holiday Train is going virtual this year and hopes to raise money for TriCity food banks. TRI-CITY NEWS FILE PHOTO

performances by JoJo Mason, Logan Staats and Kelly Prescott.

CP Holiday Train fans will be able to view the concert by visiting facebook. com/canadian.pacific at the show’s start time. An archived version of the show will

remain on the page for later viewing.

Large crowds typically congregate at stops in Port Moody and Port Coquitlam to see the colourfully-lit train and enjoy free entertainment, but this year the tracks will be empty as CP is following

Shopping in the Heart of Port Moody

P O R T M O O D Y

Merry & Bright!

Instead, Serena Ryder and The Trews will headline CP’s 2020 “Holiday Train at Home” concert, which will stream on CP’s Facebook page on Dec. 12. The event will raise money and awareness and help local food banks collect muchneeded donations.

The Dec. 12 concert, scheduled for 5 p.m. Pacific Time, will also feature

In an announcement online, CP stated that it would still be donating $1.24 million this year to 201 food banks in communities that ordinarily host CP Holiday Train events.

“For more than two decades, the CP family has supported Canadians and Americans in need through the CP Holiday Train program,” said CP president and CEO Keith Creel. “In a year full of challenge and loss, we will host this concert as a call to action for the train’s supporters to donate generously if they can this Christmas season. The spirit of the Holiday Train will come alive even though the train itself will not operate due to the COVID-19 pandemic.”

Share Family Community Services is also accepting food and toys, including cash donations online, for its holiday program. More information about how to give is available at www.sharesociety.ca

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TRICITYNEWS.COM THURSDAY, NOVEMBER 26, 2020

VOLUNTEER

Aunt Leah’s Tree Lot looking for volunteers Shop P O R T C O Q U I T L A M

Organization raises money to help vulnerable foster youth with annual tree sale

Santa avoiding malls this holiday season

DIANE STRANDBERG dstrandberg@tricitynews.com

Aunt Leah’s Christmas Tree Lot is in desperate need of volunteers, say organizers of the charity supporting vulnerable foster youth.

While the COVID-19 pandemic might make people a little nervous to help out, volunteer coordinator Hope Rayson said there is no need to worry.

Strict protocols are in place to ensure physical distancing and the lot at Eagle Ridge United Church, 2813 Glen Drive, has been expanded to ensure everyone can physically distance and work and buy trees safely together.

For example, Aunt Leah’s is carefully following all B.C. safety measures, including providing personal protective equipment for volunteers, new sanitation measures, Plexiglass partitions and limiting the number of customers in the lot.

Tree sales are a major source of revenue for Aunt Leah’s housing and programs, especially during COVID19, as foster youth need help with housing, food hampers, baby supplies, clothing and essential emotional and mental health support, said Rayson.

Volunteering is a key part of the fundraising program, and she encourages high school students to join the

Coquitlam team.

“Volunteering at an Aunt Leah’s Tree Lot is a low risk way for students to get their volunteer hours and support our foster youth, moms, and babies,” Rayson said Aunt Leah’s Tree Lot opens in Coquitlam in early December, but people can also order trees online at auntleahs.org and pick them up at the lot.

Santa Claus won’t be coming to Coquitlam Centre for pictures this year.

Last week, the mall announced on its website that its Christmas public events — including Photos with Santa, in the lower court — will be cancelled because of physical distancing measures due to the global pandemic.

“While we regret having to cancel these activities, Coquitlam Centre is committed to the health and safety of our retailers, guests and communities,” the website reads. The decision

by Morguard Investments comes as other mall operators across Canada are also stopping holiday events to prevent the spread of COVID-19.

Cadillac Fairview, which oversees Pacific Centre and Richmond Centre in B.C., is suspending Santa experiences at its 19 shopping centres across Canada.

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THURSDAY, NOVEMBER 26, 2020 TRICITYNEWS.COM

A29

THANK YOU

FOR SUPPORTING OUR FIRST-EVER VIRTUAL GALA!

A SPECIAL THANK YOU TO:

With your support, we can continue to provide compassionate, quality care for people with life-limiting and grief support for our community!

dIANA DILWORTH, POLLY KRIER, SELINA ROBINSON, MICHAEL NEWMAN, AMANDA SPINOSA, DANNY CASCHO, KEN ABEL, SUE MALCOM, TIANA JUNG, STU MACDONALD, DON FRASER, MICHAEL MCCAIN, ALI ZOKOL, DIANE RICHTER, JULIA RADEDER, PETER TAM & LOCAL BUSINESSES WHO SUPPORTED OUR ONLINE SILENT AUCTION!

A30

TRICITYNEWS.COM THURSDAY, NOVEMBER 26, 2020

BUDGET 2021

Port Moody police seek $500,000 more Most of the funding increase is for higher wages and benefits MARIO BARTEL mbartel@tricitynews.com

The Port Moody police department is asking for an increase of almost $500,000 in its budget for next year — 4.33% more than its budget for 2020.

In a report presented to city council on Tuesday, the police board that manages the department attributed much of the requested increase to rising wages and benefits. They account for an additional $308,000 over the $9,668,752 the force paid its members and civilians this year.

“Salaries and benefits have increased over the prior year largely due to non-discretionary items such as the anticipated cost of living increases, benefit increases and police member increments,” said the report.

Operating expenses are also going up $136,000, more than half of that for admin-

The Port Moody police is asking for a 4.33% increase to its budget for next year. TRI-CITY NEWS FILE PHOTO

istrative costs like managing the cell block, exhibits and vehicle fleet, as well as training, recruitment and policy coordination. The report said the force is also facing rising IT costs that include new anti-virus software, cyber security training and licenses to allow staff to work remotely.

In 2019, the department had its computer systems waylaid for more than a week by a virus that shut down its email systems and its ability to conduct criminal record checks.

The report said the budget doesn’t include any added costs related to the COVID-19 pandemic. But that could change if the public health crisis continues as

the department will have to pay for enhanced cleaning, supplies of personal protection equipment, and possible increases in labour costs if personnel have to self-isolate because of an exposure to the contagion. Revenues could also take a hit from fewer criminal record check requests.

But, added the report, some of those increases would be offset by decreased travel and conferences, as well as costs related to having a presence at community events that would likely be cancelled.

The report estimates an extended public health emergency could hit the department’s bottom line for an additional $30,000.

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THURSDAY, NOVEMBER 26, 2020 TRICITYNEWS.COM

A31

PORT COQUITLAM

Art leaders call on council for Elks Hall vision JANIS CLEUGH jcleugh@tricitynews.com

Longtime advocates of Port Coquitlam’s arts and culture scene rallied last week to have their voices heard about the future of Elks Hall.

Last Thursday, at the city’s cultural roundtable Zoom meeting, five members told municipal staff that they wanted to get their views out early about the new city-owned building before council makes its next move.

The municipality bought the building this past summer.

The speakers — Susan Robinson, Thelka Wright, Bob Wallace, Christine Malone and Patrick McCarthy — are urging council to have the space converted into an indoor performing arts venue as envisioned in the original plan for Leigh Square, a $5.8-million arts hub that includes The Outlet and the Gathering Place.

They said the one-story building that was occupied by B.C. Tel and, most recently, the Elks fraternal organization, needs minor renovations; it is equipped with a full kitchen, offices, a meeting hall and washrooms.

It also has good acoustics, said Wright whose husband, Michael, has his name in the Gathering Place gallery to honour his years as a city councillor and arts champion.

“There’s been no consultation with the public as to its future use,” she said, noting the lack of response from city hall on the topic. “The building has a lot of space that can be used…. My hope is that Elks Hall will become an integral part of Leigh Square.”

Wallace, the president of ArtFocus Artists’ Association, said replacing the building with a highrise will block sunlight on the square. “It will become a dark and dreary plaza,” he warned while also focusing on the potential loss of the building’s mural.

“It would be really nice if the city remembered its commitment from a few years ago,” Robinson said. “Ideally, it would be lovely to have it developed as an arts facility as per the dreams from the 2004 planning symposium for the arts village.”

“At the very least, we would like some form of theatre component incorporated into the development,”

she said.

McCarthy, of PoCo Arts Council, said arts leaders often don’t hear from city staff about what’s happening around town “until it’s too late and everything’s already decided.”

Carrie Nimmo, PoCo’s manager of cultural development and community services, and Robi Smith, the city’s arts and cultural co-or-

dinator, recommended they appear as a delegation at a future city council, via Zoom.

And Nimmo said she has relayed their concerns to Lisa Grant, PoCo’s director of development services, about being part of the downtown planning early in the process.

In a statement to the TriCity News on Friday, the city’s communications manager wrote the Downtown Action

Plan will guide council’s decisions.

“At this time, there is no development proposal for the Elks Hall site,” said Pardeep Purewal. “We will keep the community informed and engaged once plans are further finalized. We encourage any stakeholders with any concerns or ideas to share them with the city,” Purewal wrote.

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TRICITYNEWS.COM THURSDAY, NOVEMBER 26, 2020

City of Coquitlam

NOTICE OF PUBLIC CONSULTATION The City has received an application to amend the Citywide Official Community Plan (CWOCP) relating to the properties located at 3553 and 3563 Victoria Drive. The application proposes an amendment to the Partington Creek Neighbourhood Plan to change the designation of portions of the subject properties from Open Space and Baycrest Low Density Residential to Townhousing Residential.

If approved, the amendment would facilitate the development of two public pedestrian walkways through a proposed 72-unit townhouse development, which would also encompass the properties at 3557 and 3575 Victoria Drive.

You are now being invited to provide input to Council with respect to the above-noted application.

The City of Coquitlam will be receiving the input requested herein up to Thursday, December 3, 2020. Written correspondence can be provided in one of the following ways: • Email: clerks@coquitlam.ca; • Regular mail: City Clerk’s Office, 2nd Floor, 3000 Guildford Way, Coquitlam, BC, V3B 7N2; • In person: Attn: City Clerk’s Office – please place in one of two City Hall drop boxes (3000 Guildford Way, Coquitlam), located at the underground parking entrance or by the main entrance facing Burlington Drive; • Fax: to the City Clerk’s Office at 604-927-3015.

Additional information about this application can be accessed by contacting Darlene Cheveldeaw, Planning and Development Department, at DCheveldeaw@coquitlam.ca.

Written submissions provided in response to this consultation, including names and addresses, will become part of the public record which includes the submissions being made available for public inspection at Coquitlam City Hall (at the Planning and Development counter) and potentially on our website as part of a future agenda package at www.coquitlam.ca/agendas.

Should Council grant first reading to the proposed CWOCP amendment, a Public Hearing will be held with notification to be provided in accordance with the Local Government Act.

Join us for an Eagle Mountain-Woodfibre Gas Pipeline Project update The proposed project will provide natural gas service to the proposed Woodfibre LNG site.

We’ll be updating the community on the project including our proposed work at the existing Eagle Mountain compressor station in north Coquitlam.

We’ll also cover plans to twin a three-kilometre section of our existing pipeline near Westwood Plateau to increase capacity and reliability. More details about where this work would take place are available on our Talking Energy website.

We’re continuing to move projects forward that support the energy needs of our customers and communities while adapting to the challenges of the current public health emergency.

That’s energy at work.

We’d like to hear from you at these upcoming virtual information sessions: December 2, 2020 – 6 to 7:30 p.m.

December 3, 2020 – 4 to 5:30 p.m.

There will be a short presentation about the project followed by a Q & A. Access our live video presentation at talkingenergy.ca/infosession

Questions?

Call us 1-855-380-5784 Email egp@fortisbc.com Visit talkingenergy.ca/egp to learn more.

Coquitlam.ca/ publicnotices

FortisBC uses the FortisBC name and logo under license from Fortis Inc. (20-007.20.5 11/2020)

THURSDAY, NOVEMBER 26, 2020 TRICITYNEWS.COM

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THURSDAY, NOVEMBER 26, 2020 TRICITYNEWS.COM

A35

A R T S & E N T E R TA I N M E N T

Five things to do this weekend in the Tri-Cities Friday, Nov. 27 PAINT NIGHTS

Coquitlam teens ages 13 to 18 can spend their Friday night at a paint party, as part of a city drop-in youth program at Pinetree community centre (1260 Pinetree Way, Coquitlam). Admission is $1, and the hour-long event starts at 6:45 p.m. Supplies will be provided Visit coquitlam.ca.

Saturday, Nov. 28 CHAT TIME

If you’re looking to get out of the house to visit with friends, head over to the Glen Pine Pavilion (1200 Glen Pine Crt., Coquitlam), where the Lemon Tree Room is open

for adult conversation from 9 a.m. to 3 p.m., Mondays to Saturdays. No pre-registration is required; however, space is limited at the seniors centre due to physical distancing measures.

Call 604-927-6940 or visit coquitlam.ca.

ART WALK

Download a printable copy of the PoCo Heritage Art Walk, courtesy of PoCo Heritage (https://pocoheritage.org/poco-heritage-art-walk/). The walk highlights some of downtown Port Coquitlam’s most creative spaces, murals and mosaics starting from Leigh Square and looping back to city hall after visiting Marpole Avenue, Lions Park, the CP Rail underpass, Elgin Street

For more photos follow us on Instagram #tricitynews

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HOLIDAY CHEER

Stay in your car and donate new toys in this year’s Holiday Cheer at the Pier, a drive-thru toy drive held from 5:30 to 8:30 p.m. at Rocky Point Park (2800 Murray St., Port Moody).

A “reimagined” event for the pandemic, the physically distanced fundraiser supports Share Family and Community Services, and is run by the city, Port Moody Fire/Rescue and the Port Moody Police.

Hand over new, unwrapped toys, non-perishable food items and cash in the drop-off zone. Or

take your donations to the Inlet Centre fire hall (150 Newport Dr.) or the police station (3051 St. Johns St.) before Dec. 15. Visit portmoody.ca.

Sunday, Nov. 29 CREEPY DOLLS

Check out Coquitlam Heritage Society’s two

online exhibits, The Uncanny Valley: A Short Trip to the Land of Dolls and Civilian Impressions: Remnants of Conflict.

Or watch a video on the Feasts of Coquitlam, a cooking series made by the society staff to promote the city’s cuisine.

Visit coquitlamheritage. ca.

VILLAGE OF BELCARRA 2021 BY-ELECTION - NOTICE OF NOMINATION Public Notice is given to the electors of the Village of Belcarra that nominations for the offices of: Mayor – one to be elected Councillor – one to be elected will be received by the Chief Election Officer or a designated person, as follows: VILLAGE OF BELCARRA, 4084 Bedwell Bay Road, Belcarra, BC V3H 4P8 From 9:00 a.m. December 8, 2020 to 4:00 p.m. December 18, 2020.

(Excluding statutory holidays and weekends) Nomination forms are available at the Village of Belcarra Municipal Hall, 4084 Bedwell Bay Road, Belcarra, BC from November 20, 2020 to December 18, 2020 from 9:00 a.m. to 4:00 p.m. Excluding weekends and statutory holidays.

QUALIFICATIONS FOR OFFICE A person is qualified to be nominated, elected, and to hold office as a member of local government if they meet the following criteria: • Canadian citizen; • 18 years of age or older on general voting day – January 23, 2021; • resident of British Columbia for at least 6 months immediately before the day nomination papers are filed; • a person or the commander of an armed forces unit who has been granted freedom of the municipality, if that person is a Canadian citizen; and • not disqualified under the Local Government Act or any other enactment from being nominated for, being elected to or holding the office, or be otherwise disqualified by law.

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In accordance with the Local Elections Campaign Financing Act, for the 2021 by-election, the following expense limits for candidates during the campaign period apply: Mayor $10,000 Councillor $ 5,000

THIRD PARTY ADVERTISING LIMITS In accordance with the Local Elections Campaign Financing Act, for the 2021 by-election, the following thirdparty advertising limits apply: Directed Advertising Expense Limit: Mayor $750 Councillor $750 For further information on campaign period expense limits and third-party advertising limits, please contact Elections BC: Toll-free phone: 1-855-952-0280 Email: lecf@elections.bc.ca Website: www.elections.bc.ca/lecf For further information on the nomination process, please contact: Lisa M. Zwarn, Chief Election Officer 778-294-4120 Connie Esposito, Deputy Chief Election Officer 604-937-4100 Paula Richardson, Deputy Chief Election Officer 604-937-4100

A36

TRICITYNEWS.COM THURSDAY, NOVEMBER 26, 2020

SPONSORED CONTENT

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Whether trying to organize treatment options or starting a new regimen, figuring out a way forward can be daunting, even when surrounded by family members with the best of intentions.

Self-compassion is what people need, says University of Victoria Professor Patrick McGowan, Director of Self-Management BC which offers a health coaching program for people with living with chronic conditions.

“We say that self-compassion is an important thing especially during this time when people are so isolated,” McGowan explains. “Self-compassion means taking care of yourself and thinking ‘yes, I’m worth it. I should do something good for myself.’”

Health coaching is an easily accessible, simple and practical way to achieve that all-important self-care by developing self-management skills to navigate the daily challenges of a chronic health condition.

“Coaches are people coping really well with their health challenges and have an interest in helping somebody else,” McGowan says.

Participants are matched according to gender and age, and, if possible, similar interests.

Once a week, for about 30-45 minutes, the coach will chat with the participant about how their condition has been affecting their daily life. They’ll ask questions about their health, their medications and the things they’re supposed to be doing.

“People will usually identify something they’re having

a problem with,” McGowan says.

“Here’s where we show the person the problemsolving process. There’s a way to solve the problem to get the answer. People don’t always know how to solve problems very well.”

It’s important to note that the coaching is completely health focussed, meaning it is not life coaching.

Nor is it an intense psychological intervention. The objective is to start and sustain healthy behaviours.

“This is a peer health coach who shows people selfmanagement strategies: problems solving, how to Both the participant and the coach receive a start something or make a difficult comprehensive resource book decision. The participant has Living a Healthy Life: With The three-month, the chance to learn these skills chronic health conditions or and then move on at the end,” provincially funded, chronic pain which supports McGowan explains. the coaching process and BC Health Coach references real-life situations and However, if a participant feels they program is conducted solutions. It’s also a way to have need more than the three months, by phone with a trained the participants start exploring Health Coach BC will look at resources. extending it for another threevolunteer coach who month term.

McGowan says also has experienced that the book McGowan is careful to point chronic health issues. out that during the program the is “one way to get people to coaches and participants don’t meet in person. The coaching is conducted solely find information for themselves, and especially to learn how to problem by telephone and they must agree to that. “It’s not a dating service or a buddy service,” he says. “But solve.” if at the end of the program, it’s up to them if they Through the conversation an action want to make arrangements to have a cup of coffee plan can be formulated to easily together.” achieve a certain goal; for example, going to the pharmacist to ask a He adds that sometimes people do meet up but it’s rare because everyone is situated all over the question about their medication. province.

Making small steps builds confidence, McGowan asserts.

The most important outcome of this coaching connection, McGowan says, is that the participant “People who are more confident develops skills, so they manage their chronic health usually do things,” he says. condition to be happier in their life.

If you think that you or a family member would benefit from the free BC Health Coach program, visit www.selfmanagementbc.ca for information on how to become a participant.

THURSDAY, NOVEMBER 26, 2020 TRICITYNEWS.COM

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OBITUARY

Grosser remembered for her compassion A clothing exchange started in 1972 grew into Share DIANE STRANDBERG dstrandberg@tricitynews.com

Tri-Cities community leaders are mourning the passing of Gertie Grosser, a compassionate woman who founded Share Family and Community Services with a clothing exchange and early childhood supports for families.

According to her family,

Grosser passed away on Oct. 28 in the Madison Care Centre in Coquitlam.

Beginning in 1972, Grosser started a clothing exchange for moms she ran out of her basement, which grew into the long-running Share’d Treasures Thrift Store. She subsequently fought for funding and supports to start a crisis line, and also started a school-based program for vulnerable children called Kincaid.

From this foundation, Share has grown into the Tri-Cities’ largest non-profit agency serving children, families and seniors through

a food bank, holiday hampers and Toy Bank, housing, seniors programs, counselling and more.

“None of these services would be possible without Gertie’s tenacity and deep compassion. She had a positive vision for the Tri-Cities community, and a determination to assist others that was unstoppable,” said Share CEO Claire MacLean.

Throughout the intervening years, Grosser continued to be active and provide advice as well as stories about Share’s early days, according to MacLean.

“All of us at Share will miss

Gertie, but her remarkable legacy will live on through the work we do every day, and in the lives of the thousands of people whose lives were made better because of her.”

Coquitlam Mayor Richard Stewart also commented that the city owes a lot to Grosser for her efforts on behalf of children and families.

“Our community owes a tremendous debt to Gertie, as the organization she founded has likely touched every family in the Tri-Cities. Growing up in Coquitlam, I know that our own family benefited from some of the wide range of programs offered

by Share,” Stewart stated on Facebook.

Grosser is survived by her two daughters, Jacqueline Grosser and Angela Lange, and granddaughter Amanda Grosser.

In addition to her work with Share, the family states that Grosser also worked for Tree and Leaf, an organization dedicated to helping young people learn life skills by working at greenhouses, as well as the Coast Foundation.

Grosser was the recipient of the Tri-Cities Chamber of Commerce Citizen of the Year award in 1973.

Gerti Grosser started what became Share Family and Community Services.

FACEBOOK PHOTO

Waiting room.

Family time.

Tri-Cities, see a doctor safely from your phone.

With Babylon by TELUS Health you can book a same-day appointment, even on evenings and weekends.

Plus, virtual consultations are covered by MSP.1

Download and register for free today.

TELUS Health 1 Doctor consultations are available at no cost for BC residents who are covered under the Medical Services Plan (MSP). The application uses internet data (Wi-Fi or mobile). Overage charges may apply with your respective provider.

A38

TRICITYNEWS.COM THURSDAY, NOVEMBER 26, 2020

TRI-CITY SPORTS

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NCAA HOCKEY

Johnson making a big impression at U of Michigan PoMo player has seven points in first four games MARIO BARTEL mbartel@tricitynews.com

The Coquitlam Express have been confined to just practising since revised public health orders were put into effect on Nov. 7. TRI-CITY NEWS FILE PHOTO COVID-19

BCHL delays start of season League targets Dec. 8 but could wait until new year MARIO BARTEL mbartel@tricitynews.com

The BC Hockey League is hoping to begin its regular season on Dec. 8.

That’s a week later than the junior circuit had originally planned.

The change was necessitated by new orders issued last week by provincial health officer Dr. Bonnie Henry. Among other things, the orders ban travel across the province for group activities like sport, as well as restricting indoor sports activities or allowing spectators.

The orders, designed to help temper a rising wave of

COVID-19 infections, are in effect until Dec. 7.

The BCHL also cancelled the remainder of its exhibition games.

The Coquitlam Express, and three other teams based in Greater Vancouver — Surrey Eagles, Langley Rivermen and Chilliwack Chiefs — had already been confined to conducting only practices since Nov. 17.

In a press release, BCHL commissioner Chris Hebb said the league could move its start date to after the holidays if the latest public health orders aren’t lifted on Dec. 7, “but it is our intention to begin play once the current order expires.”

Hebb added if the season is delayed until the new year, players will be allowed to go home for the holidays but then must isolate for 14 days

when they return to their teams.

The rising infection numbers also make it increasingly unlikely spectators will be in attendance when the league does resume.

To make up lost revenue, players and their families are being required to pay fees beyond covering billet expenses.

Friday, the BCHL Alumni Association announced a new player assistance fund to help offset some of that financial burden.

The fund, which was launched by former Victoria Grizzlies forward Madison Dias, and Jake Baker who played for four different BCHL teams before attending Northern Michigan University and then pro stops in the American Hockey League

and the ECHL, is aiming to collect $50,000 through a GoFundMe page.

“We understand the difficulty that this pandemic has caused everyone,” Dias said in a statement. “BCHL players and their families are in a tough situation to make ends meet, while also trying to give their sons the best opportunity to further their hockey careers.”

Dias said besides allowing him to develop as a player, the BCHL also allowed him to secure an education at Cornell University. His LinkedIn profile says he’s now a manager of sales and business development for a Richmond software company.

“We all want to give back to the league and to the players in those communities that supported us,” Dias said.

Port Moody’s Kent Johnson is already making an impact on the University of Michigan Wolverines hockey team.

The freshman left winger has a goal and six assists in his first four games in maize and blue.

The Wolverines won all four of those games.

“Kent’s a hockey player, he’s a rink rat,” Michigan coach Mel Pearson told the school’s newspaper, The Daily.

“He’s got very good hands and a high hockey IQ.” Of course, fans of the BC Hockey League already knew that, as Johnson capped his junior career with the Trail Smoke Eaters last season by scoring 41 goals and 60 assists to win the league’s scoring title by 30 points.

The 18-year-old, who played his minor hockey in Port Moody and then North Shore Winter Club, is projected to be a coveted selection in the first round of the 2021 NHL Entry Draft. Some observers have compared him to Toronto Maple Leafs’ superstar Mitch Marner.

In Michigan, Johnson is teamed on a line with another highly-touted freshman, Matthew

JOHNSON

Beniers, who scored 41 points for the U.S. national U18 A team last season.

“They complement each other well,” Pearson told The Daily.

The Wolverines, like all teams in its Big 10 conference, are playing a compressed schedule after an extended training camp without exhibition games because of the COVID-19 public health emergency. On Nov. 6, the University of Michigan announced all undergraduate classes for the winter semester will be online only because of soaring infection rates on campus.

Several schools, like Union College and Rensselaer University, and the entire Ivy League, cancelled their seasons because of the pandemic.

On Tuesday, Colorado College paused all activities for its hockey team for 14 days after one of its players tested positive for the virulent contagion.

The Wolverines host Notre Dame for two games this weekend.

THURSDAY, NOVEMBER 26, 2020 TRICITYNEWS.COM

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MUSIC/THEATRE/DANCE Studio In-person & Online available.

Guitar, Banjo, Bass & Ukulele Lessons. All Ages Welcome. www.devonwellsbanjo.com • 778-870-6347

Please recycle this newspaper.

LEGAL LEGAL/PUBLIC NOTICES GLENN (Nee Willgress), Carol April 27, 1938 − November 10, 2020

POUND, Audrey J. June 10, 1928 − November 19, 2020

After a long−fought battle with dementia, we are saddened by the passing of Carol Glenn (Nee Willgress). Born and raised in Nanaimo, a long time former resident of Port Coquitlam and West Kelowna, Carol will always be remembered for her flamboyant personality, love of cooking, three battles with cancer, boisterous laugh, and many family and friends gatherings. She is predeceased by her husband, Doug (2002); and stepson, Chris (2019). She will be lovingly remembered by sister, Orlean; brothers, Bill and George; stepchildren, Cindy, Gayla, Michael, Dan and spouses; as well as 11 grandchildren, 17 great−grandchildren, 1 great− great−grandchild, and many nieces and nephews.

Due to Covid restrictions, there will be no service at this time.

Audrey June Victoria (nee Pearson) Pound passed away peacefully in Maple Ridge, BC on November 19, 2020, at the age of 92 years. She was predeceased by her husband, Gordon Pound in 1999. She will be greatly missed by her family; daughters, Cathy (Bob) and Charlotte; grandchildren, Sean (Christine), Stacy, and Reese (Britt); and great−grandchildren, Aidan, Brenna, Mairin, Neeve and Kai who lovingly called her GG. Audrey was born and raised in Winnipeg and formed many friendships, some of whom she kept in touch with to this day. She moved to BC in the ’50s and spent most of her life in the Tri−City area.

She worked in many sectors throughout her life but found that helping others brought her the greatest joy. In her later years, she was an active member in a variety of senior centres and loved entertaining us when she performed in plays and singing with Edmonds, Dogwood and Glen Pine.

Audrey was the "Cherished Matriarch" of the Unity of New Westminster Church congregation. She was a board member and 50 years ago participated in the decision to purchase the "little white church" at 17th and Edinburgh St. She would continue to be a blessing on all levels to everyone there. Audrey also leaves her many wonderful friends from the Tri−City Co−Op where she had resided for over 16 years. She gave and was given much love and support from the special people there. She had recently moved to Maple Ridge to be closer to her family and in the short time period, she was adjusting and enjoying the surroundings and forming new friendships. We give special thanks to Lisa and the staff at Christopherson House. We would love for all of us to be able to celebrate her life and a service will be held at a later date.

Donations in memory of Audrey are appreciated and can be made to The Unity of New Westminster Church, 1630 Edinburgh St, New Westminster, BC V3M 2W8.

For now, "Mom is in heaven with her family and friends learning new lines for a play or looking for angels to play train and bingo with".

Arrangements entrusted to First Memorial Services.

SAMMARTINO, David March 10, 1984 − November 14, 2020 It is with great sadness that we announce David Sammartino has passed away. David was loved by all who knew him, and we know that he now joins his beloved dad, Terry, and will forever be in our hearts. The family will be conducting a private celebration of life at a future date.

May the Sunshine of Comfort Dispel the Clouds of despair

DEVELOPMENT OF A PEST MANAGEMENT PLAN Application #: TMC-ROW IVMP-2020 Applicant: Trans Mountain Corporation (TMC), 7815 Shellmont Street, Burnaby BC V5A 4S9, Email: info@transmountain.com as well as the toll-free info line 1.866.514.6700 In accordance with the British Columbia’s Pest Management Act and Regulations, TMC is required to develop a Pest Management Plan (PMP) (for TMC the PMP is referred to as the Integrated Vegetation Management Plan (IVMP)). The IVMP manages problem vegetation, including control of noxious weeds and invasive plants within TMC’s rights-of-way and access roads to its pipeline systems. In British Columbia, TMC operates the Trans Mountain Pipeline transporting crude oil and refined products from Edmonton, AB to Burnaby, BC. The pipelines are located below ground and in the proximity to the following communities in British Columbia: Valemount, Albreda, Blue River, Avola, Vavenby, Clearwater, Darfield, McLure, Heffley Creek, Kamloops, Merritt, Kingsvale, Hope, Chilliwack, Abbotsford, Sumas, Langley, Surrey, Coquitlam and Burnaby.

This IVMP has been prepared to replace the existing 5-year IVMP which expires in April 2021. The proposed duration of the IVMP is from May 1, 2021 to May 1, 2026.

The vegetation management and weed control methods proposed for use include hand pulling, mowing, trimming, pruning, selective slashing, girdling, geotextile fabric, retaining existing low or self-sustaining ground cover, seeding, fertilization where setbacks permit and tree/shrub plantings. The use of pesticides (herbicides) are intended within the geographic area to which the PMP (IVMP) applies. TMC conducts all work, including pest (herbicide) management, in strict adherence with all applicable Acts and regulations.

The active ingredient names and an example of trade names of the pesticides (herbicides) proposed for use under this plan include: aminocyclopyrachlor (Navius VM), aminopyralid (Milestone), chlorsulfuron (Telar), clopyralid (Lontrel 360), dicamba (Vanquish), diflufenzopyr (Overdrive), diuron (Diurex 80 WDG), flumioxazin (Payload), fluroxypyr (Retain B), glyphosate (Vantage XRT), indaziflam (Esplanade SC), MCPA (MCPA Amine 500), mecoprop-P (Mecoprop-P), metsulfuron methyl (Clearview), picloram (Grazon), pyroxasulfone (Torpedo), triclopyr (Garlon XRT), 2,4-D (2,4-D Amine 600), esterified vegetable oil (Hasten adjuvant) and paraffinic oil and alkoxylated alcohol non-ionic surfactants (Gateway adjuvant).

Application methods include: backpack, power hose and nozzle, stem injection, wick/wipe-on applicator, and boom sprayer.

A draft copy of the proposed IVMP and maps of the proposed treatment areas may be reviewed online on the Trans Mountain website from using this link https://www.transmountain.com/vegetation-management A person(s) wishing to contribute information about a proposed treatment site, relevant to the development of the pest management plan, may send copies of the information to the applicant at the address above (Trans Mountain Corporation, info@transmountain.com as well as the toll-free info line 1.866.514.6700) within 30 days of the publication of this notice.

U-Haul Moving Center Port Moody Claims a Landlords Contractual Lien against the following persons goods in storage at 2500 Barnet Hwy., Port Moody, BC. Tel: 604-461-1717 Auction is subject to cancellation at anytime.

Alexandra Eastman Patrick Boyd A sale will take place on ibid4storage.com, on the Friday, December 4th, 2020, the auction will end at 12:00PM, unless bidding battle begins. Room contents are personal/household goods unless noted otherwise. Bids will be for entire contents of each locker or U-box unit.

Remembrances

Photos, stories, tributes, and more

legacy.com/obituaries/tricitynews

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All advertising published in this newspaper is accepted on the premise that the merchandise and services offered are accurately described and willingly sold to buyers at the advertised prices. Advertisers are aware of these conditions. Advertising that does not conform to these standards or that is deceptive or misleading, is never knowingly accepted. If any reader encounters non-compliance with these standards we ask that you inform the Publisher of this newspaper and The Advertising Standards Council of B.C. OMISSION AND ERROR: The publishers do not guarantee the insertion of a particular advertisement on a specified date, or at all, although every effort will be made to meet the wishes of the advertisers.

Further, the publishers do not accept liability for any loss of damage caused by an error or inaccuracy in the printing of an advertisement beyond the amount paid for the space actually occupied by the portion of the advertisement in which the error occurred. Any corrections of changes will be made in the next available issue. The Tri-CityNews will be responsible for only one incorrect insertion with liability limited to that portion of the advertisement affected by the error. Request for adjustments or corrections on charges must be made within 30 days of the ad’s expiration.

For best results please check your ad for accuracy the first day it appears. Refunds made only after 7 business days notice!

A40

TRICITYNEWS.COM THURSDAY, NOVEMBER 26, 2020

CELEBRATIONS BIRTHDAYS

BUSINESS SERVICES

HAPPY BIRTHDAY TO YOU! Share the love.

Call 604.444.3000 to place your ad.

Happy Birthday Abe Happy birthday to the best father, brother, and son. We hope you have the best day filled with unlimited Skip−the−dishes orders.

Love, − Your Habash family.

BUSINESS OPPORTUNITIES

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INVENTORS! Ideas wanted!

− Cross−border income tax filings & consultations − Delinquent U.S. and Canadian tax filings Contact us at emily@visiontax.ca or 604−495−0075 https://www.visiontax.ca/services/

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Sales Associates Positions Available!

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Looking for a New Career Direction?

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GENERAL EMPLOYMENT AUJLAS’ FARMS LTD

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If you’re interested in delivering the newspaper; Please call: Circulation @ 604-472-3040 Or email: circulation@tricitynews.com Other routes not listed may be available, please contact our office.

How to write a classified ad that works.

Writing an effective classified ad is easy when you use these time-tested principles.

• Use a keyword. Start your with item your adad with thethe item forfor sale, service offered or the job title.

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A41

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DOWN

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A42

TRICITYNEWS.COM THURSDAY, NOVEMBER 26, 2020

Welcome home to Polygon’s first townhome community in the heart of Maple Ridge. Enjoy close proximity to serene trails, established schools, the West Coast Express, and year-round access to a residents’-only clubhouse complete with a fitness studio and swimming pool.

PARKSIDE HOMES NOW AVAILABLE.

THREE BEDROOM TOWNHOMES PRICED FROM $579,900 11295 Pazarena Place, Maple Ridge Open by appointment only 604.467.2285 | provenance@polyhomes.com

THURSDAY, NOVEMBER 26, 2020 TRICITYNEWS.COM

★★★

PROFILES OF EXCELLENCE

B1

★★★

Panatch Group

Windsor Plywood Coquitlam

Pasta Polo & Brick Oven Pizza

Eagle Ridge Hospital Foundation

Inlet Wellness Gallery

Brian Lamb Marketing and Associates

Dr. Michelle Couto

Natu’oil Services Inc.

Tri-City Plumbing & Heating

CanSleep Services Coquitlam

Meadowfresh

Westwood Honda

“ Cabinet Refinishing by Gleam Guard

The men and women profiled in the following pages come from a wide variety of backgrounds, education, experience and expertise, but they all share something in common: a commitment to excellence that is second to none. ~ Lara Graham Publisher Tri-City News

” Glacier Media Digital

B2

TRICITYNEWS.COM THURSDAY, NOVEMBER 26, 2020

★★★

PROFILES OF EXCELLENCE

★★★

W

elcome to our first edition of the Tri-City News Profiles of Excellence, a very special annual publication of the Tri-City News.

The men and women profiled in the following pages come from a wide variety of backgrounds, education, experience and expertise, but they all share something in common: a commitment to excellence that is second to none.

Their dedication and passion in both professional and personal endeavours have bred success on all levels, making them leaders not just in their respective fields but in the community as well. The awards and recognition these business and community leaders have earned are evidence of the truest hallmark of success: the loyalty and respect of customers, and a reputation here in the Tri-Cities and beyond.

We have collected their stories here to share a taste of what they do and why they do it, and most of all, to recognize their commitment to excellence. We are excited to give our readers a glimpse into the lives of these entrepreneurs and professionals, who call the Tri-Cities their home.

Lara Graham Publisher Tri-City News

INSIDE ❚ B3

Panatch Group

❚ B10

Natu’oil Services Inc.

❚ B4

Windsor Plywood, Coquitlam

❚ B11

Tri-City Plumbing & Heating

❚ B5

Pasta Polo & Brick Oven Pizza

❚ B12

Cansleep Services Coquitlam

❚ B6

Eagle Ridge Hospital Foundation

❚ B13

Meadowfresh

❚ B7

Inlet Wellness Gallery

❚ B14

Westwood Honda

❚ B8

Brian Lamb Marketing & Associates

❚ B15

Cabinet Refinishing by Gleam Guard

❚ B9

Dr. Michelle Couto

❚ B16

Glacier Media Digital

THURSDAY, NOVEMBER 26, 2020 TRICITYNEWS.COM

B3

PROFILES OF EXCELLENCE Panatch Group

W

hen it comes to building homes, Panatch Group strives to bring quality construction, community involvement, excellence and vision to every development.

Such is the belief of owner Kush Panatch, who says every project he is involved in should stand the test of time.

“We work to create long-lasting value — not just something that’s good for the day.”

Since starting his residential, commercial and industrial real estate development business nearly 30 years ago in Richmond, Panatch has always endeavoured to construct quality buildings while also helping to strengthen the local community.

One such example is 50 Electronic Avenue in Port Moody, where 358 homes are under construction in two phases across from Rocky Point Park, close to SkyTrain and shopping.

In addition to creating a livable community where residents will have access to shops and services, 50 Electronic Avenue will also provide residents with a co-working space, a fitness centre, a guest suite, a

The development is planned to create and support community. bike repair workshop and a dog wash room in a 9,000 square foot amenity building called Club 50. It also offers a private one-acre elevated backyard with urban agriculture plots, outdoor dining space, playground, dog run, great lawn and five distinct courtyards.

“We tried to think of what people’s needs are and to put in amenities they would find useful,” Panatch said.

This kind of thoughtful development is called “community building by design,” a term that Panatch’s daughter, Eshleen, came up with to describe how Panatch developments are planned to create and support community.

Another Panatch innovation is a popular rent-to-own initiative that garnered public attention for creating a workable solution for would-be homeowners struggling to save for a down payment.

In the sold out rent-to-own program, 30 homeowners will pay a fixed rent for two years while they live in their

“

“I’m hoping my legacy is one of having a reputation of standing by my word and building quality projects.”

new home at 50 Electronic Avenue, after two years all of that money will be converted into equity for their down payment.

The beneficiaries were chosen via lottery from 500 who applied, and Panatch believes the rent-to-own program at 50 Electronic Avenue will make a difference in people’s lives.

It’s also important for the Panatch Group to give back to the community.

For example, the Panatch Group recently generated support for local businesses grappling with the COVID-19 pandemic with its “I Heart Port Moody” campaign. During July and August of 2020, new purchasers in Phase 2 of 50 Electronic Avenue were each given $1,000 in gift cards to spend at ten Port Moody businesses.

”

The gift cards gave an immediate $100,000 boost to these ten local businesses while also bringing new customers through their doors.

“It builds on the same idea of being helpful in the community, we saw that COVID-19 was having a big impact on a lot of small businesses and we asked ‘How can we help?’”

Through his vision, and the construction of quality developments such as 50 Electronic Avenue, Panatch hopes to leave a legacy in Port Moody for years to come, a legacy that will be adopted by his adult children, Eshleen and Aman who are now part of the family business.

“I’m hoping my legacy is one of having a reputation of standing by my word, supporting community and building quality projects.”

SPONSORED CONTENT

604.241.1422 I www.panatchgroup.com

B4

TRICITYNEWS.COM THURSDAY, NOVEMBER 26, 2020

PROFILES OF EXCELLENCE Windsor Plywood Coquitlam

I

n an era of big box stores, and online shopping it’s not easy to find a business where the owners and staff will treat you like a member of their family.

But at Windsor Plywood, a family-owned and operated business since 1998, customers are treated like family with personal service and advice to help them with their home improvement projects, says Nicole Parsons.

“Growing up in the store, we saw how our dad, Bob Grant, interacted with customers and it has just been a natural progression,” said Parsons, who operates the Coquitlam home finishing store along with her brother Rob Grant.

From their early days working in the store, breathing in the scent of the wood, from exotic zebra wood, mahogany, tiger wood and other specialty wood, to doors, stairs and flooring, Rob and Nicole have always enjoyed the business.

Among the products available are interior and exterior doors, primed and hardwood mouldings, live edge lumber for decorative finishing, such as fireplace mantles, laminate and hardwood flooring, plywood and panelling as well as many other home improvement products.

Windsor Plywood also offers custom plywood cutting, door machining and customizing and door installation.

A member of the Windsor Plywood team can suggest products and help customers find what they need to complete their project.

A typical customer might come in with a photo or an idea for a home improvement project. A member of the Windsor Plywood team would suggest products and help them find what they need to complete the project.

While COVID-19 protocols have introduced some changes into how customers and employees interact, with staff taking pains to provide the proper two metres of physically-distancing space, the customer will be greeted warmly and asked what help they need.

“We are like an old-fashioned country store where people are welcome and treated just like family,” Nicole says.

There is hand sanitizer in the store and at this time, masks are required to enter, Nicole said.

“

Rob Grant and Nicole Parsons, brother/sister owners and operators.

We are like an old-fashioned country store where people are welcome and treated just like family.”

Occasionally there are line-ups outside as customers are kept to a comfortable level to provide enough space for physical distancing, but waits are usually short, and customers also have the option of phoning in an order and picking up the item or items at curbside.

Nicole said she is finding that more people are starting home renovation projects because they are spending more time at home.

“We are seeing that COVID-19 has made people want to improve their homes, adding offices or making other changes so their homes are more comfortable,” Nicole Parsons said, “When they decide to do the work they often come to us.”

”

That’s where Windsor Plywood’s staff can offer their expertise, whether it be advice and products for a new front entry door, updating their mouldings, new interior doors, new flooring or some cosmetic changes to any room in their home.

“Once your drywall is up and painted, we can help,” explained Nicole.

As a family business the hope is to keep the succession going with each new generation and continue the Windsor Plywood legacy, where customer service starts with a warm greeting, everyone is treated as family, and building strong relationships is a foundational value.

SPONSORED CONTENT

2700 Barnet Hwy, Coquitlam

I 604-941-1768 I www.windsorplywoodcoquitlam.ca

THURSDAY, NOVEMBER 26, 2020 TRICITYNEWS.COM

B5

PROFILES OF EXCELLENCE Pasta Polo & Brick Oven Pizza

F

or almost 20 years, Pasta Polo in Coquitlam has been a part of the fabric of Tri-City community life.

Not only has owner Fred Soofi provided quality Italian food prepared in-house from scratch in a pleasant and attractive environment, but community groups, seniors and health care workers have benefited from his generosity.

Whether preparing and delivering meals to hospital workers during COVID-19, supporting the SHARE Food Bank, helping to start organizations such as the Port Moody Seniors Friendship Club or offering meeting space to local groups, Soofi has been an important community builder.

“Pasta Polo’s success comes from the support of this community, helping and taking care of each other is the most valuable element of a community,” Soofi says.

It’s a philosophy Soofi has held about Fred Soofi, providing quality Italian food business prepared in-house from scratch. since he started his first restaurants in Regina, Saskatchewan, the first city he moved to from his native Iran.

Already trained in the hospitality industry when he arrived in Canada in 1973, Soofi started working in an Italian restaurant under the tutelage of two Italian women. He recalls he was struck by the flavours and simple creativity of the food, which he has expanded upon over the years, coming up with his own recipes to serve at Pasta Polo.

For Soofi, food should be healthy as well as tasty, and he and his 25 full and part time staff take great care of Pasta Polo’s guests and take pride working in an establishment which they have full trust in what they prepare and serve.

Fresh Pasta, focaccia bread, all sauces, desserts are made on site, meat is ground in the kitchen, herbs are grown in a mini greenhouse and produce is sourced locally, with staff hand picking the tomatoes, and using only fresh, anti-biotic-free chicken.

“

Pasta Polo’s success comes from the support of this community, helping and taking care of each other is the most valuable element of a community.”

Since the restaurant opened in 2001, Soofi has seen a number of changes in the industry and has adopted many of them, including vegan, vegetarian and gluten-free offerings. Pasta Polo’s part owner/kitchen manager, Ms. Ahyoung Baek, is a terrific addition, said Soofi, because she loves to prepare healthy, delicious food, and Madame Sylvie Sutherland, General Manager, with many years of experience (she served Prime Minister PE Trudeau) is a great contributor to Pasta Polo being chosen as Number 1 Italian Restaurant in Tri City for the past several years.

Admittedly COVID-19 has been a challenge for many restaurateurs, but Soofi has managed to survive with some creative solutions, including an option for patrons

”

to purchase an entrée such as lasagna, cannelloni, chicken Parmesan, manicotti, ravioli, and other dishes to bake or microwave at home, at a cost 30% less than dine-in.

“This is very popular for many families, nutritious meals at a very reasonable cost the family can enjoy together at home,” he confirmed.

Still, while COVID-19 has been difficult for a community-minded person such as Soofi, who misses the face-to-face camaraderie people used to take for granted, he’s optimistic that the Tri-Cities will come through these challenging times if everyone is kind and caring of one another.

SPONSORED CONTENT

2754 Barnet Highway, Coquitlam

I 604-464-7656 I www.pastapolo.com

B6

TRICITYNEWS.COM THURSDAY, NOVEMBER 26, 2020

PROFILES OF EXCELLENCE Eagle Ridge Hospital Foundation

W

alls are rising and concrete is being poured for the new Emergency Department at Eagle Ridge Hospital that will be a game-changer in the way emergency healthcare is delivered in this region.

Excitement is mounting as visitors to the hospital see changes taking place. The new Bruce Kehler Cardiology and Community Outpatient Services departments are already open. Construction of the Emergency Department continues and is on schedule for a September, 2021 opening.

“The Foundation and community advocated for this essential project for 10 years. Fundamental to its approval was our commitment to raising $5 million towards the $37.5M project”, explained Eagle Ridge Hospital Foundation Executive Director, Charlene Giovannetti-King.

“The current Emergency Department is undersized, outdated and inefficient. It became critical that we dug deep to get this project off the ground.”

The Foundation is nearing its financial obligation through generous donations from individuals and businesses. With $300,000 still to be raised, it is asking all Tri-Cities residents to join the effort and be gamechangers in delivering best-in-class healthcare to our community.

Both Giovannetti-King and Emergency Physician, Dr. Michael Mostrenko continue to be inspired by how this community comes together to bridge the gap between what is publicly funded and what is needed. The current pandemic means people have come to truly understand how critical it is to have this new Emergency Department.

“Eagle Ridge Hospital was built to treat 20,000 patients annually. We have far exceeded that capacity for years, treating over 50,000 now. We are really bound by an outdated department that has served its purpose. Our community deserves this state-of-the-art facility”, said Dr. Mostrenko.

Specially designed to be efficient and provide the latest clinical standard of care, the new 21,000- square-foot facility will ensure Dr. Mostrenko and his colleagues have three times their current space and the latest technology to deliver the highest standard of care.

Unique to this project is the fact that the clinical team, those with firsthand knowledge of emergency care, has led the design of the Emergency Department in collaboration with architects rather than the other way round.

Among the innovations are two large resuscitation rooms

“

It would be amazing if every person in this community donated what they can to help transform healthcare in the Tri-Cities, now and for future generations. Together we can do this and we will all have a sense of ownership.

”

with ceiling mounted diagnostic tools that will double the current capacity, private exam and consultation spaces with glass sliding doors, separate entries for ambulances and walk-ins, dedicated family and child-centered waiting spaces, high acuity rooms with space for donning and doffing Personal Protective Equipment and isolation spaces for containing infectious diseases.

but they will make people more comfortable.” said Dr. Mostrenko.

Large windows letting in natural light, nature-inspired motifs reflecting the beautiful place we live and privacy contribute to an improved patient experience, Dr. Mostrenko believes. “These sorts of things are intangible

“It would be amazing if everyone in this community donated what they can to help transform healthcare in the Tri-Cities, now and for future generations. Together we can do this,” Dr. Mostrenko said.

Giovannetti-King agrees that the new Emergency Department will improve every patient’s experience and is why she believes the community will help the Foundation reach its fundraising goal.

SPONSORED CONTENT

475 Guildford Way, Port Moody I www.erhf.ca

THURSDAY, NOVEMBER 26, 2020 TRICITYNEWS.COM

B7

PROFILES OF EXCELLENCE Inlet Wellness Gallery

N

ow more than ever Tri-City residents are looking for a calm, healing oasis to help them maintain physical and mental wellbeing.

For many, that peaceful place is Inlet Wellness Gallery in Port Moody, founded by Cynthia Gillanders, who believes that art and healing can come together in one beautiful space.

Gillanders, a registered massage therapist and nutritionist, has found a way to marry art and wellness in her clinic, where health & wellness professionals work to provide a range of healing options for patients and clients in an art gallery setting.

Since 2006, Inlet Wellness Gallery has operated with the mandate of creating a unique, inspirational, and collaborative environment that empowers everyone, from guests to practitioners and staff, to become their healthiest version, according to Gillanders.

“Human beings are powerful creations. I believe that we don’t need fixing as much as we need realignment of our mind, body and spirit. There is no one therapy that fits all.

Every condition is different and every body is different,” says Gillanders.

Cynthia Gillanders: founder of Inlet Wellness Gallery.

Through a combination of massage therapy, TCM & naturopathic medicine, acupuncture, and now therapeutic counselling, Inlet Wellness Gallery offers several paths to achieving wellness.

Gillanders, an artist herself, came up with the idea of creating an art gallery atmosphere early in the development of the clinic.

She recalls walking by the home in Port Moody’s heritage district and thinking it would be an ideal location.

“I saw how homey and inviting it could be and visualized people visiting experiencing a sense of wellbeing as they walked through the door before their services even began.”

With that vision, Gillanders began to establish the clinic where staff and professionals work together to provide a healing environment, and where people come to experience calm and wellness.

Works by local artists hang on the walls, a perfect com-

“

As a visual artist, I had a deep sense of how beauty, peace and serenity add to a person’s ability to heal. This was a catalyst to the idea of opening a wellness clinic that combines my passions for art, wellness and healing into one business.

plement to a healing space located in Port Moody, the City of the Arts.

Clients often comment on how relaxing the space is and how they enjoy the aromatherapy, the artwork, and the sense of collaboration by staff and professionals who work at Inlet Wellness Gallery.

“As a visual artist, I had a deep sense of how beauty, peace and serenity add to a person’s ability to heal. This was a catalyst to the idea of opening a wellness clinic that combines my passions for art, wellness and healing into one business.”

With COVID-19 protocols in place, masks are required,

”

and efforts are made to ensure client safety, including the provision of Telehealth (phone/video consultation) for some services, including therapeutic counselling.

Gillanders said she is pleased when she hears that guests feel welcome and inspired to collaborate on their own recovery.

A newsletter helps people stay in touch and Gillanders, who calls Port Moody home, is well known in the community where she contributes to local causes and participates in local events.

“I truly believe that together we can make a difference to improve the overall wellness of our community.”

SPONSORED CONTENT

2320 Clarke St., Port Moody I 604-939-1059 I www.inletwellnessgallery.com

B8

TRICITYNEWS.COM THURSDAY, NOVEMBER 26, 2020

PROFILES OF EXCELLENCE Brian Lamb Marketing and Associates

E

xperience and integrity matter in real estate, especially now as the COVID-19 pandemic injects uncertainty into the market.

But for Brian Lamb, who has been selling homes in the Tri-Cities for over four decades, the recent market swings are dynamics he has seen before.

And while it’s stressful for homebuyers and sellers alike to deal with a constantly changing economic landscape, Lamb says his knowledge and experience from years of working in the Tri-Cities can help clients find the ideal home or guide them to obtaining the best price for their home.

“You could say our local knowledge is our biggest asset,” says Lamb, “Being a realtor for 40 years I’ve seen the region grow and change.”

Having grown up in the Tri-Cities, and raising his children here, Lamb says he is comfortable every time he recommends a home or area to his clients — he has that insiders’ knowledge.

Brian is joined by his wife, Marcela, and sons, Kyle and Riley — their business is truly a family one!

Today’s clients are looking for guidance, patience and solid advice.

“Good advice is key,” says Lamb, and especially important now as government disclosure rules require more detailed client information, market volatility requires more stringent risk analysis, changes in the condo market require enhanced due diligence and COVID-19 requires new business practices.

But adapting to new market realities is nothing new for team Lamb. They love all challenges.

Over the years, Lamb has seen the real estate business change as more players arrived to work in the local market, different housing forms with zoning changes, and the population has grown more diverse. As well, new technology has transformed the relationship between realtor and client.

Providing up-to-date listings, price and sales data is now a small part of the job, says Lamb.

“

I think I set the bar high for service. I would hope clients would say we treated them well, we gave them straight advice and honest advice, and they would definitely refer me to their family or friends.

“People are already well briefed; Today’s clients are looking for guidance, patience and solid advice. They are looking to us for help to make sure their investment is productive or their new home meets their needs. The guidance we offer is significant as it comes with longevity, integrity and experience.”

For example, Lamb said he has a strong reputation in the Tri-Cities as a fair dealer, which can help clients when they are dealing with a multiple offer situation.

This is one of the most stressful and toughest situations to deal with — experience though, will guide his clients to the finish line.

In every real estate transaction, it’s important to treat

”

clients with respect, care and calmness, Lamb said, and his goal is to provide the best advice and service possible even during these challenging times.

Whether it be a senior looking to down-size or a young family looking for their first home, he says Brian Lamb Marketing and Associates will provide each client with personal, individual service that enables them to achieve their home-owning dream.

“I think I set the bar high for service. I would hope clients would say we treated them well, we gave them straight and honest advice, and they would definitely refer me to their family or friends.”

SPONSORED CONTENT

2185 Austin Ave., Coquitlam I 604.328.5032 I www.lambrealestategroup.com

THURSDAY, NOVEMBER 26, 2020 TRICITYNEWS.COM

B9

PROFILES OF EXCELLENCE Dr. Michelle Couto

W

hen Dr. Michelle Couto was growing up in Kitimat, her dentist always asked her about her career tract.

His inquiries continued as she returned to her hometown from her studies at St. Michael’s University in Victoria, and later as a science undergrad at Simon Fraser University. “I wasn’t sure what I was going to do for a career,” she recalled, “but I was always drawn to the artistic nature of dentistry.”

His encouragement led Dr. Couto to volunteer in the field of dentistry.

Dentistry allowed for a healthy work-life balance, said her dentist whose own daughter was heading into the profession.

Convinced, Dr. Couto decided to leave Vancouver and pursue her doctor of dental medicine degree at Nova Southeastern University, in Florida. “I happened to have found my niche,” she said of her four-year program. “I found I really enjoyed Dentistry.”

Dr. Couto never intended to specialize but was encouraged to do so. She continued her studies at Loma Linda University in California, where she earned her Masters in Orthodontics in 2008.

“

For the next three years, Dr. Couto worked in Washington State before opening two practices in the Lower Mainland in 2011.

Together, they offer a host of services — mostly geared toward children and youth — that include braces, dentofacial orthopaedics, surgical orthodontics and Invisalign treatments.

Today, Dr. Couto and her team of 14 professionals, alternate between the two clinics every day.

As for the pandemic, Dr. Couto said her employees are making sure the health and safety protocols are of the

It’s not just about having straight teeth. Seeing them with a new smile gives them improved self-esteem which is essential for their mental health.

”

upmost importance. They adhere to health screenings, temperature checks, virtual waiting rooms and mouth washes, among other things.

Though physical distancing restrictions are in place, Dr. Couto said she looks forward to seeing her patients in person everyday.

SPONSORED CONTENT

DrMichelleCouto.com

B10

TRICITYNEWS.COM THURSDAY, NOVEMBER 26, 2020

PROFILES OF EXCELLENCE Natu’oil Services Inc.

W

hen Hema and Haresh Bhatt were young and in love in Penang, Malaysia 31 years ago they had no idea that they would move to Canada, start an international palm-oil distribution business, and raise two successful daughters.

But looking back now over the years of growth, change, challenge, and success, the Bhatts, owners of Natu’oil Services Inc. based out of Port Coquitlam, say their story is a simple one of hard work, perseverance and a positive attitude.

“The day you stop growing is the day you start dying.,” says Haresh.

Indeed, the couples’ motto is growth through change and challenge because they have had their fair share of difficulties growing their business. Today, Natu’oil Services Inc. is a premier supplier of sustainable palm oil products to the animal feed, as well as food manufacturing industries.

They faced many challenges when they relocated from Malaysia to Canada in 2003 — a decision they

Hema and Haresh Bhatt base their international palm-oil distribution business out of Port Coquitlam. made to provide better education for their daughters.

Haresh jokes that his wife “wears the pants in the family,” but an interview reveals Hema’s steely resolve, how she took on the challenge of moving to Coquitlam and setting up house in a new country.

Haresh, meanwhile, learned about the palm oil business in the “school of hard knocks,” after graduating from a university in Iowa, where he completed a double major in business administration and computer science.

With over 30 years of expertise in the palm oil industry, including managing a refinery and trading commodities for large corporations, Haresh was able to develop a vertically integrated business model.

As a result, Natu’oil Services Inc. is one of the largest importers of packaged palm-based food products and energy supplements for dairy cattle in North America.

The company has warehouses in Port Coquitlam, as

“

Continuous dedication and the application of proper business ethics will earn respect and success.

well as Toronto and relationships with companies in Europe, Canada, and the U.S., including the suppliers of McDonalds and Subway, who use their trans fat-free, non-GMO shortenings.

Natu’oil was the first company to introduce sustainable refined palm oil in North America. In fact, Natu’oil Services Inc is a member of the Roundtable on Sustainable Palm Oil with certified supply chain status. Utilizing sustainability as a competitive advantage, Natu’oil Services is an industry leader in providing superior and sustainable products with exemplary customer service.

The company’s emphasis on sustainability before it was a requirement in the industry contributed immensely to its growth.

Unfortunately, a stroke that struck Haresh down in

”

2014 forced the family to re-evaluate the business, with Hema leading the company together with an able team and the couples’ two daughters, now graduated from university.

Through the ups and downs, the Bhatts continue to support their community whether it be supporting Tri-City families through Share Family and Community Services, City Reach Care Society, Eagle Ridge Hospital or internationally by providing medical clinics and cataract surgery to villagers in Gujarat, India.

“When you do the right things, your business grows as well,” said Haresh, who has recovered and is now back in the family business. “With continuous dedication and the application of proper business ethics, success is inevitable.”

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2150 - 550 Sherling Place, Port Coquitlam I 604.941.1791 I www.natuoil.com

THURSDAY, NOVEMBER 26, 2020 TRICITYNEWS.COM

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PROFILES OF EXCELLENCE Tri-City Plumbing & Heating

K

eith Hankins says he was born a plumber.

His dad, Tom, was also a plumber so when Keith graduated from Terry Fox Secondary, his natural next step was to apprentice with a big Port Coquitlam company.

After receiving his apprenticeship, Keith joined his dad in 1999 at Tri-City Plumbing & Heating. Tom groomed his son and prepared him for a takeover in 2002.

Tri-City Plumbing, like many other businesses, found success in mass production and multi-family housing during the early 2000’s while maintaining some variety, taking on commercial new construction and tenant improvements. During this time, he also sustained an ever-growing service department.

When the global economy changed, it overnight halted the way business was going to be run.

This transition forced Keith to retool the way he did business: No longer would his team handle work on high-rises, large subdivisions and speculative homes.

Rather, they would concentrate on maintaining his respected service department, new construction for custom homes, commercial jobs, and tenant improvements.

“We had to roll through some tough times,” Keith remembered, “but we did it.”

By 2011, Keith Hankins with his wife Nicole. Tri-City business had Plumbing is a three generation family picked up and business.

Tri-City Plumbing was back on the map.

Today, Keith has a core group of a dozen employees including his wife, Nicole, who works in the office, two full-time in-house estimators, a project manager and seven accredited plumbers who take calls from clients around the Lower Mainland — from West Vancouver to Chilliwack.

They work on repairs, replacements, and new installations of everything from toilets, sinks and tubs to sewer systems, gas pipes and boilers.

“We’re good at what we do,” Keith said. “We’ve built a solid reputation around that. Good word travels far.”

Though Keith now calls Maple Ridge home, he is proud to have the Tri-City Plumbing & Heating headquarters in his hometown of PoCo. And he is happy to carry on his family legacy: His brother, Brad, is also on staff while his children come after school to help with chores. “It’s been three generations in our office.”

“

We’re good at what we do. We’ve built a solid reputation around that. Good word travels far.

One of the reasons Keith has maintained solid performances is because of the on-the-job training and experience he provides to his staff. He likes to keep on top of trends and bring in experts for product or technology learning.

Trade apprentices get paid to work and to go to school so there is always an income for the trainee, he stressed.

Keith said if the apprentice comes in with a good work ethic and attitude, “they’re going to make good money and they’re going to do well.”

His mantra? Do the job right the first time and do not cut corners. Treat every job as if it were your own property.

”

Customer service comes first at Tri-City Plumbing & Heating. During the pandemic, Keith said his plumbers have been taking special care to protect the health and safety of their clients as well as themselves, wearing masks and gloves on the job, and adhering to contractors’ COVID-19 protocols.

But what does Keith want you to know about plumbers?

“Not all plumbing companies are unscrupulous. There are good honest plumbers out there. For us, if there is a problem, we deal with it the right way. We will not up-sell you on something you do not need. We are just here to get the job done.”

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Unit 406-1515 Broadway St., Port Coquitlam I 604-944-5595 I service@tri-cityplumbing.net I www.tri-cityplumbing.net

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TRICITYNEWS.COM THURSDAY, NOVEMBER 26, 2020

PROFILES OF EXCELLENCE CanSleep Services Coquitlam

E

veryone knows how important it is to get a good night sleep. But too often people ignore very important signs telling them that their sleep is disrupted and they need to take action to protect their health.

Fatigue, inability to concentrate, moodiness, even weight gain and high blood pressure are some of the signs that sleep has been disrupted.

At CanSleep Services in Coquitlam, a sleep disorder solutions company with 20 years serving patients in the Tri-Cities, trained respiratory therapists will help you identify your sleep problems and come up with the right solution you need to improve your quality of life.

“If you’re not getting good quality sleep, you’ll notice it in how you feel and how you go about your day,” says Marina Aravena, a respiratory therapist who has worked at CanSleep in Coquitlam for 10 years.

The newest CPAP machines are comfortable to wear, and some versions are small enough to slip into travel bags.

A condition called obstructive sleep apnea (OSA) is the source of most sleeping problems. When there’s a blockage in the breath passageway, oxygen is choked off, prompting the brain to initiate a stress response, including a rise in heart rate, to make the sleeper wake up and breathe again.

It’s a condition that reduces total oxygen levels and causes a number of side effects, including chronic fatigue, depression, anxiety and weight gain, particularly when patients respond to the anxiety or tiredness they feel by eating more.

More women are seeking solutions for sleep problems, according to Aravena. But typically, it’s men who are referred because of health issues and because their bed partner is raising concerns about their own lack of sleep and their partner’s sleep disruptions.

“You don’t need a referral to do a sleep test, so we

“

Lara Rintoul, Clinical Operations Manager

If you are sleeping better you’ll feel better. You will notice your quality of overall health and you’ll immediately feel an improvement

send them information virtually on how to complete the test, we can ship them the testing device, now during COVID-19, or they can pick it up.”

The gold standard for unblocking the breathing pathway is continuous positive airway pressure therapy (CPAP), which uses a machine to help a person who has obstructive sleep apnea (OSA) breathe more easily during sleep. A CPAP machine increases air pressure in the patients’ throat so that their airway doesn’t collapse when they breathe in.

After the initial test, follow up consultation and monitoring can be done virtually — giving patients peace of mind — while installation is as simple as plugging in the

”

machine, turning it on and placing the mask over the mouth and nose.

The newest CPAP machines are comfortable to wear, and some versions are small enough to slip into travel bags. They are quiet to use, come with a warranty and are an effective treatment without any side effects.

Aravena has been amazed and gratified to see her patients respond well to CPAP therapy.

“If you are sleeping better you’ll feel better,” says Aravena, “You will notice your quality of overall health and you’ll immediately feel an improvement.”

Patients can call or book online to obtain a quick and convenient sleep apnea in-home screening.

SPONSORED CONTENT

101 – 2963 Glen Drive, Coquitlam I 604.468.5854 I www.CanSleep.ca

THURSDAY, NOVEMBER 26, 2020 TRICITYNEWS.COM

B13

PROFILES OF EXCELLENCE Bringing Back At-Home Milk Delivery, with a Modern Twist

F

or nearly 30 years, Meadowfresh has been proud to provide fresh dairy products across the Lower Mainland of British Columbia — all crafted using local milk.

Now, the company is turning back the clock to reach customers the old-fashioned way: by bringing back the traditional at-home milk-delivery service, but this time with a modern twist.

Meadowfresh At Home is a new online service that allows consumers to order their favourite dairy and plant-based products and have them conveniently delivered to their doorstep in the Tri-Cities: Coquitlam, Port Coquitlam and Port Moody.

Contactless curbside pickup is also available at their dairy plant in Port Coquitlam.

“As our habits shift, so too should the offerings available to us,” said Meadowfresh Marketing Associate, Kate Marentette. “Our new at-home delivery service is catering to those looking for a convenient and safe way to purchase fresh dairy and plant-based products without ever having to leave the comfort of their homes.”

Launched in late October — and timed to coincide

with the upcoming holiday (and baking) season — the easy-to-navigate online store currently offers a full selection of dairy and plant-based products. The website boasts an impressive selection of milk (including organic and grass fed), cream, yogurt, eggs, and butter. For customers seeking plant-based alternatives, Meadowfresh at Home also offers oat, almond and soy milk.

Plant manager, Cathy St. Pierre, said Meadowfresh is proud to be a farmer-owned co-operative, offering goods made with milk from B.C. family farms. “We believe in supporting local small businesses,” she said.

“That’s why we proudly service over 400 cafés and restaurants across the Lower Mainland each week.”

She added, “While you may not have heard of us, there’s a very good chance we may be the brand of

“

As our habits shift, so too should the offerings available to us.

choice at your local café.”

Meadowfresh also invests in the community, too, employing more than 50 staff at its 22,000-sq. ft. dairy plant in Port Coquitlam.

As for being part of the Profiles of Excellence, St. Pierre said “excellence is a part of everything we do.

As a customer-focused organization, we pride ourselves on our commitment to deliver prompt, dependable service to meet the growing needs of our customers.”

Meadowfresh aims to provide “optimal freshness and

”

quality dairy products” as well as providing friendly, safe, and convenient delivery and pick-up options.

What lies next for this local dairy?

“While our at-home delivery service has initially just launched in the Tri-Cities, the Meadowfresh At Home team hopes to expand this service with more product offerings and a broader delivery area in the future.” St. Pierre said, adding, “No one knows what the next few months hold, but we’re looking toward the future. The sky is the limit!”

SPONSORED CONTENT

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TRICITYNEWS.COM THURSDAY, NOVEMBER 26, 2020

PROFILES OF EXCELLENCE Westwood Honda

N

early three decades ago, Colin Case started as a parts employee at Westwood Honda.

He worked his way through every department of the Port Moody dealership and, over the years, got to know the family that owned it, its team and superior products.

Case relished the company’s culture and sought to contribute to it, eventually making his way up to general manger and partner.

Today, Case has nearly 100 award-winning staff under his wing — many of them Tri-City residents — who are equally passionate about their careers and want to offer the best in customer service. “It sounds cliché, but it is truly the people who make our dealership special,” Case said.

And their record shows.

Besides the Tri-City News’ A-List accolades, the dealership has won a 4.5-star Google rating from nearly 1,700 customers who have purchased new or used vehicles or have visited the service department over the years.

Their stellar online and customer-satisfaction standings don’t happen by accident.

Westwood Honda, A-List accolades and 4.5-star Google rating from nearly 1,700 customers.

“Excellence, to me, means that we exceed our customers’ expectations every time they come into our store,” he said. “It also means that, when we do drop the ball, we take ownership of it and make it right.”

Indeed, to drive home the point, Westwood Honda employs a director of customer experience who compiles data each day and addresses any concerns with staff. “We will never be perfect, but we will constantly work on our opportunities and continuously improve,” he said.

Started in 1978, the Barnet Highway business is a fullservice Honda dealership that’s not only one of the best in B.C. for new Honda sales but also the highestvolume Certified Used Honda dealer in western Canada.

“

Excellence, to me, means that we exceed our customers’ expectations every time they come into our store.

Collin Case, Partner and General Manager

But its stock of used electric vehicles is also an attraction, making the dealership the highest-volume retailer in Canada with its green fleet.

Again, Case said, this was a purposeful target by the Westwood Honda team given its commitment to the environment through recycling and lighting efficiencies as well as reducing greenhouse gas emissions.

As for the pandemic, Westwood Honda rolled out its safety protocols early to ensure staff and shoppers stay safe: It invested in personal protective equipment (PPE), training and technology including a revamped digital retail platform. “This was one of the largest challenges of my career and our team did

”

an amazing job,” Case said.

What does he want shoppers to know about car dealerships and their employees?

“The shady car salesman is a thing of the past in this business,” he said. “The quality of people that have come into this business over the last 10 years is incredible.”

Case added, “I think that there was a fairly transient labour pool in the car business years ago. What I’ve witnessed in recent years is that people come into this business, seeking a career they can grow in and they end up staying. I think people would be amazed how many people have university degrees in dealerships nowadays.”

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2400 Barnet Hwy., Port Moody I 604.461.0633 I westwoodhonda.com

THURSDAY, NOVEMBER 26, 2020 TRICITYNEWS.COM

B15

PROFILES OF EXCELLENCE Cabinet Refinishing

by Gleam Guard

G

et your Kitchen Gleaming Again Restore the original beauty to your cabinets with Gleam Guard.

We love the idea of a kitchen that looks as good as it works, but thinking about the dust, disruption and cost of a full-on renovation? That’s another story.

The good news is that it IS possible to get back the cabinets and millwork you love quickly, and at a fraction of the cost of a new kitchen.

“Many homeowners love the cabinets and millwork in their home, but over time, the finish has become worn or dull. They don’t want – or need – all-new cabinets, so the refinishing solution is perfect,” says Tracy Booth, owner of Gleam Guard Cabinet Refinishing.

Aging cabinets lack their original luster and can be faded from many years of use. Usually they would have to be sanded down or just replaced completely. Gleam Guard changes that! We can refinish your kitchen and bathroom cabinets without the dusty, time-intensive mess.

BEFORE

AFTER

Tracy Booth has been professionally refinishing cabinets for more than 30 years.

The key is to choose a professional with the experience to create a beautiful, lasting finish using techniques that won’t fill the air with aggravating dust particles, says Booth, who’s been professionally refinishing cabinets for more than 30 years.

Here’s how it works: Choosing qualified refinishing professionals means you’ll get your kitchen back to the way you want it, without the cost of new cabinets – as little as $2,000 instead of $20,000 to $30,000, for example.

Our cabinet refinishing service uses breakthrough technology to restore your kitchen cabinets for 70% less than the cost of refacing or replacing – without the mess of sanding and toxic strippers!

You don’t need to remove old cabinets or replace

“

Whether you have greasy or peeling cabinets, or both, our trained cabinet refinishing professionals will have your cabinets looking great and ready to go within one to two days.

door and drawer fronts. In fact, you don’t even need to empty your cupboards and drawers. “Our average prep time for customers is 10 minutes,” Booth says. (And if you don’t have much to clear off your countertops, it’s even less!)

The dust-free process starts with your Gleam Guard professional prepping the surface with a vigorous clean then matching and applying the new finish. A wood floor finish provides a longwearing result, protecting your cabinets from hazards such as water damage, grease and dust.

There’s no lengthy planning, demolition or construction period. “Our trained cabinet refinishing professionals will have your cabinets looking great and ready to

”

go within one to two days, “Booth says.

All interior millwork can be refinished so think beyond the kitchen to your built-in bookshelves, doors, windowsills, furniture and more.

Using a process developed by founder Tracy Booth, Gleam Guard will turn back the clock on your cabinets, wood and surfaces with a dust-free, non-toxic process that creates beautiful results. With over 30 years of experience, you can be assured you will receive the outcome you’re looking for.

We serve Metro Vancouver, the Lower Mainland, Fraser Valley and Southern Vancouver Island.

Preserve the character in your home and give us a call today to see what we can do for you!

SPONSORED CONTENT

www.GleamGuard.com I Call or Text 604.218.7470 I info@gleamguard.com

B16

TRICITYNEWS.COM THURSDAY, NOVEMBER 26, 2020

PROFILES OF EXCELLENCE Glacier Media Digital

F

or more than 30 years, the Tri-City News has been reaching readers, customers and community leaders with important stories and eye-catching media campaigns.

But now, with the digital revolution in full swing, new platforms and opportunities have presented themselves, giving the Tri-City News much greater reach through its Glacier Media Digital advertising agency.

Whether you’re a local Coquitlam retailer looking to expand online, a charity promoting a key fundraiser or a dentist opening a new office, Glacier Media Digital’s Manny Kang and Neeta Dhillon can tailor your campaign to ensure your success in the digital marketplace.

Together they have years of traditional advertising and online marketing experience to help their customers succeed in the digital marketplace.

“Working with local business owners and seeing them succeed with their online presence is a big reward for me,” says Kang, director of digital sales. “I take

Glacier Media Digital’s Manny Kang and Neeta Dhillon great pride in ‘doing the right thing’ by our client.”

There’s no question that the digital marketplace has become increasingly competitive. At the same time there are many options for getting your company’s name in front of your customer. Determining what works best for you and developing a plan for your company to rise above the digital “noise” is the goal.

Through their guidance, Kang and Dhillon can help their clients craft the ideal digital marketing campaign.

While many agencies can sell Google ads, Facebook ads and SEO, the two recognize it’s not a one-size fits all world anymore, and say creativity matters when it comes to the business of attracting online customers.

“We need to customize your outreach to the marketplace and bring along fresh ideas and creativity that will drive overall success,” says Kang.

Dhillon and Kang are not alone in this endeavour.

“

As a company making the transition to digital communication ourselves, and with experience in traditional as well as digital marketing, we believe we are uniquely positioned to assist local companies in their own digital transformation.

They are part of a dedicated team of journalists, sales consultants, distribution workers, graphic artists and newspaper carriers who work at the Tri-City News.

In each step of the creative process, Kang and Dhillon have a strong support team to help bring a client project to fruition — from design through production and including follow up data for measuring the success of the targeted campaign.

It’s an increasingly complex job given the changes in reader and consumer habits, according to Kang.

While many are familiar with the newspaper that lands on their doorstep every Thursday, others are enjoying reading their local news online at www.tricitynews.com, and on Instagram and Facebook.

With more people doing their shopping online

”

during the COVID-19 pandemic, and more readers turning to the Tri-City News for up-to-date coverage of the pandemic and how it’s affecting their community, digital platforms are become an integral part of community life.

As well, the Tri-City News is keen to support small businesses by backing shop local campaigns and hosting educational seminars through the Tri-Cities Chamber of Commerce.

“As a company making the transition to digital communication ourselves, and with experience in traditional as well as digital marketing, we believe we are uniquely positioned to assist local companies in their own digital transformation,” says Kang.

SPONSORED CONTENT

604-808-6463

I

www.glaciermediadigital.ca

Coquitlam

Port Coquitlam

Port Moody

FortisBC seeks community feedback on pipeline project

Council considers a 2.37% property tax hike

Council looks at $22.6 million price tag for new projects

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T H U R S D AY

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NOVEMBER 26

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PROFILES OF EXCELLENCE

2020

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The men and women profiled in the following pages come from a wide variety of backgrounds, education, experience and expertise, but they all share something in common: a commitment to excellence that is second to none.

1970-2020

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Starts on page B1

DO

One simple word, but it defines an institution. Over the past 50 years, Douglas College has launched and grown the careers of more than 200,000 people. People like Environmental Studies student Alejandra Llanes. People who want more out of their education.

People who DO. For our 50th anniversary, we have added more programs, more degrees, more opportunities than ever before.

And we’re just getting started.

Join us.

Info sessions Dec. 8 + 10.

Turn the page to find your program.

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F2

TRICITYNEWS.COM THURSDAY, NOVEMBER 26, 2020

Find your perfect program at our Dec. 8 + 10 online info sessions.

Accounting (includes degree, post-degree diploma and post-baccalaureate diploma) Accounting Studies (post-degree diploma) Behaviour Intervention Business Law (post-degree diploma) Child and Youth Care (includes degree) Classroom and Community Support Commerce and Business Administration Disability and Applied Behaviour Analysis Dispensing Opticianry Early Childhood Education Economics Education Assistance and Inclusion Engineering and Fabrication Technologies Engineering Foundations English Language Learning and Acquisition (ELLA) Environmental Science Financial Services (includes degree) General Business

Geological Resources Geology Global Banking and Economics (post-degree diploma) Health Care Support Work (includes Community Mental Health Work and Health Care Assisting) Health Information Management (post-baccalaureate diploma) Hearing Instrument Practitioner Hospitality Management (includes post-degree diploma) Hospitality Marketing (post-degree diploma) Hospitality Services Management (post-baccalaureate diploma) International Supply Chain Management (post-baccalaureate diploma) Marketing (post-degree diploma) Management (includes degree) Music Music Technology Music Therapy Studies, Foundation for Musicianship, Basic

WHAT YOU LOVE. BE GOOD AT IT. Nursing (Academic Foundations and degree) Physical Education and Coaching (degree) Physical and Health Education (graduate diploma) Professional Communication (post-degree diploma) Psychiatric Nursing (Academic Foundations and degree) Psychology Psychology, Applied (degree) Sales (post-degree diploma) Sign Language Interpretation Social Work (degree) Sport Science Stagecraft and Event Technology Teaching English as a Second Language Therapeutic Recreation (includes degree) Veterinary Technology Youth Justice

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Seats go quickly! Register now at douglascollege.ca/info

Participating programs list accurate as of Nov. 24.

Check website for the most current information and to register.