Inteletravel questions answered ebook

QUESTIONS ANSWERED

Everything You Need to Know About Becoming a Successful InteleTravel Agent

Welcome to InteleTravel Becoming an InteleTravel agent is easy, but whenever you start something new, there is a lot of information to take in.

Here is a breakdown of all the information you need to know about InteleTravel, such as how to book trips, what education opportunities are offered and how to join.

What kind of travel can I sell as an InteleTravel agent? . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3 Who are some of Inteletravel’s partners?. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3 How do I book a trip?. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4 What are the marketing tools I can receive? . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4 Is InteleTravel going to help me learn about the travel industry?. . . . . . . . . . . . . . . . . . . . 5 How do I know what my commission is going to be?. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7 Can you give me an example of the kind of exclusive offers customers receive? . . . . . 7 Why would anyone want to buy travel from me?. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8 How do I get started?. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9

InteleTravel: The Original At-Home Travel Agency • 1-800-873-5353 • www.inteletravel.com

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What kind of travel can I sell as an agent?

Cruises Vacation Packages Tours Car Rentals

Airline Tickets Hotel Rooms Resorts Travel Insurance

Entertainment (shows, concerts, excursions, etc.)

Train Tickets

Who are some of InteleTravel’s partners?

Cruise Lines

Vacation Packages

• Royal Caribbean Cruise Line • Norwegian Cruise Line • Crystal Cruises • Carnival Cruise Line • Princess Cruises • Viking River Cruises

• Celebrity Cruises • Disney Cruise Line • AMA Waterways • Holland America Line • Oceania Cruises • Avalon Waterways

• Travel Impressions • Funjet Vacations • Globus Family Of Brands • GoGo Vacations • Disney Vacations

Car Rental Services

Airlines • British Airways • JetBlue Airways • American Airlines • Air France

• Delta Airlines • United Airlines • Alaska Airlines

• Avis • Hertz • Budget

Travel Insurance • Travel Insured

Hotels & Resorts • Club Med • Sandals Resorts • Hilton Hotels and Resorts • The Ritz-Carlton • Fairmont Hotels and Resorts • Sheraton Hotels and Resorts

• SuperClubs • Beaches • W Hotels • Marriott Hotels • The Cove Atlantis

…and many more!

InteleTravel: The Original At-Home Travel Agency • 1-800-873-5353 • www.inteletravel.com

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How do I book a trip?

You can book a trip by logging into your InteleTravel account and clicking “Booking Engine,” which is in the toolbar at the top of the page. There you have the option to choose what you want to search and/or book—airlines, hotels, etc.

You can also book a trip by going to a supplier’s website. And of course, if you do not want to go online, you can always book by phone.

What are the marketing tools I can receive?

• Business Cards

• Travel Tools

• Stationary

• Supplier Contact Information

• Personalized Travel Agent Website with Social

• Flight Tracking Accessibility

Media Assets

• World Time Clock

• Sales Tools and Advertising Materials

• National Weather Service

• Client Newsletters

• Global Holiday Calendar

• Press Releases

• Currency Conversion Rates

• E-Postcards

• Government Information

• E-Brochures

• Passport and Visa Information

• Training Manual

• U.S. Customs and Border Protection Guide • Centers for Disease Control Information

Personalized Business Card and Letterhead

Sales Tools and Print Advertising Materials

Personalized Agent Website

InteleTravel: The Original At-Home Travel Agency • 1-800-873-5353 • www.inteletravel.com

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Seminars-at-Sea gives you the opportunity to meet and connect with other InteleTravel agents, as well as become more knowledgeable about InteleTravel’s marketing and sales tools, all while traveling yourself.

Is InteleTravel going to help me learn about the travel industry?

You may be an independent travel agent, but you are never alone. InteleTravel is there to support agents and provide them with excellent education opportunities in order for every agent to transform into a travel expert. Plus, there are destination events held in which agents can travel at a discounted cost and learn more about suppliers, as well as travel selling tips.

Some of the education opportunities offered are: • Free Weekly Webinars Featuring Different Suppliers • Seminar-at-Sea Events • Free Ship Inspections Events • Free TeleRoundtable Conferences • Familiarization (FAM) Trips • InteleTravel Boot Camps • Free Destination Specialist Programs • Free Supplier Courses

CO NT I NU E D

InteleTravel: The Original At-Home Travel Agency • 1-800-873-5353 • www.inteletravel.com

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C ONTI NUED

Hear from current agents about how InteleTravel has helped them learn about the travel industry: Christine Ciletti has been an InteleTravel agent for 10 years. Once a Vice President of Marketing for a large fast food chain, she never thought she would retire to then become an independent travel agent, but she is so glad she made that decision.

Chrisitine credits the education InteleTravel provides as a contributing factor in her success. “The education offered by InteleTravel.com is unending. If you are willing to invest the time in yourself, the information is absolutely unending and FREE!! There are also many FREE travel courses offered by InteleTravel’s suppliers.

I joined Cruise Lines International Association (CLIA), at a very nominal cost, and earned my way to become a Master Cruise Counselor. I have truly benefited from every CLIA course, especially the course on Groups.”

She adds, “I especially enjoy the live training and boot camp activities. InteleTravel frequently arranges training events with our Preferred Partners, who are outstanding suppliers and the best experts in the travel business.

These travel professionals not only share product information but also many selling strategies.”

“I love the freedom to arrange my own schedule. To be able to take time off to travel without having to ask permission from my boss… I’m the boss!”

– CHR I ST I NE CI L E T T I

Christine also points out that she has connected with other agents by going to these events. “I’ve gained many friendships at InteleTravel.com. I always enjoy meeting new agents and the staff is very supportive and friendly.”

Mandy Goddard, an agent who has been with InteleTravel for 3 years, applauds InteleTravel’s education, stating that she tries to participate in the weekly webinars and attends preferred vendors online training opportunities as well.

Similarly to Christine, Mandy credits InteleTravel’s Boot Camp as a great way to meet other agents.

“The InteleTravel Boot Camp in Florida this past April was great as well as networking with the agents I have brought onboard.”

“InteleTravel is an opportunity to take one’s travel passion above and beyond anything ever anticipated!”

– M A N DY GO D DA R D

InteleTravel: The Original At-Home Travel Agency • 1-800-873-5353 • www.inteletravel.com

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How do I know what my commission is going to be?

Commissions from suppliers are typically between 10% and 16%. Once you become an InteleTravel agent, your commission from the travel you book will be 70% to 80% of those supplier commissions.

For example, you book a trip for a client and it costs that client $3,000. Let’s say the commission from the suppliers will be 16%. That amounts to $480. Further, for this particular trip, your commission is 70%. This means you will be paid $336 for booking that one trip.

$3,000 x 0.16 = $480 $480 x 0.70 = $336

Can you give me an example of the kind of exclusive offers customers receive?

InteleTravel agents are privy to special discounts and upgrades through their relationship with InteleTravel, and thus, their relationship with major travel suppliers and brands.

One example of how you can save your clients money on travel is getting upgraded at a tropical resort from a room without a view to a room with an ocean view—free of charge.

An upgrade like this is something travelers have to pay extra for, but your client would not have to pay any additional money because they booked it through you.

Another example that would appeal to your clients is paying half the price for a guest on a cruise. Cruise lines, such as Royal Caribbean, offer deals similar to this. If you were an agent, you would be able to tell your clients about this type of discount in which one person is able to cruise for half off. So, let’s say you are helping a couple book a cruise and it costs $200 per person. Thanks to InteleTravel, instead of spending $400, that couple would only spend $300 for the both of them.

$200 + $200 = $400 $200 + ($200 x 0.50) = $200 + $100 = $300 Savings: $100

InteleTravel: The Original At-Home Travel Agency • 1-800-873-5353 • www.inteletravel.com

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Why would anyone want to buy travel from me?

No one is going to let someone else plan a vacation or business trip if he or she is not confident in that person, so your family and friends would probably appreciate knowing someone who can book travel for them. They are going to choose you over another travel agent as a result. Plus, even though many people try to book travel on their own, being related to or friends with an independent travel agent could motivate them to ask for help, especially since you will have all the tools to arrange an amazing trip for a great price.

When it comes to finding other clients, it may be difficult in the beginning, but the key is referrals. In other words, if you start off booking travel for a friend, that friend most likely knows someone who is also planning a trip. Before you know it, you will have a number of clients and they can refer you to other people. Christine Ciletti also stresses attitude as a contributing component in selling travel. “I get excited about an experience I enjoy. I’ve been told that my enthusiasm becomes contagious and that sells the product.”

Clearly explaining how you are going to find your potential clients the best travel deals is another great selling strategy. InteleTravel agent Stephanie Goldberg Glazer reveals, “It is helpful for my clients to break things down by value to them.” If clients do not understand how you are going to save them money, they may think they can book travel on their own and spend the same amount— maybe less. This is why InteleTravel is always there for their agents in case they need any questions answered or clarification, especially when they are just getting started.

However, InteleTravel does not require you to have a certain number of clients or any clients for that matter. If you just want to utilize the discounts you receive as an agent for your own adventures, don’t even worry about finding clients. There are not any quotas you have to meet, so only booking one or two trips a year for yourself is not only allowed, it is encouraged!

“The best part about being a travel professional is being able to help clients create lasting memories.”

– STE P H A N IE GO L DB E R G G L A Z E R

InteleTravel: The Original At-Home Travel Agency • 1-800-873-5353 • www.inteletravel.com

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How do I get started?

STEP 5

Go to inteletravel.com Click REGISTER in the navigation menu Fill out agent information Fill out payment information Log into your account

STEP 6

Immerse yourself in the world of travel

STEP 1 STEP 2 STEP 3 STEP 4

Looking for Toll-Free Support?

Call 1-800-873-5353

FOR MORE TIPS ON SUCCEEDING AS AN AGENT, SUBSCRIBE TO THE INTELETRAVEL AGENT BLOG

InteleTravel: The Original At-Home Travel Agency • 1-800-873-5353 • www.inteletravel.com

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