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In St. Pete-Clearwater, your clients can soak up the sun on America’s Favorite Beaches & savor fresh Gulf seafood with craft cocktails. From emerald waters to outdoor dining, St. Pete-Clearwater is a feast for the senses.
Do’s and don’ts for planning great family vacations – from 6 travel advisors who’ve been there
BY KATHRYN FOLLIOTT
TORONTO — Just a few years ago, a six-figure booking for a multigenerational family vacation would have been the stuff of travel industry urban legend.
These days, it’s far from unheard of. For Brenda Goodby, CTM – Certified Virtuoso Cruise & Travel Advisor based in Lethbridge, AB, it was a $110,000 booking, and it was the real deal.
She’s not the only one seeing big dollar numbers for family getaways. Demand for customized and more complex family vacations continues to soar, long after the initial postpandemic surge, and many travel advisors tell Travelweek that family vacation budgets have soared too.
For Goodby, the booking started with a core of four family members, and soon multiplied into a multi-gen mega-trip complete with in-laws, brothers, sisters and grandkids.
“The booking grew from a family vacation of one week to two weeks, and from 4 people to 22, within a week of my suggesting they share the idea with other family members. It was a sales increase from $10k to $110k within a week,” she says.
Goodby and other family travel specialists contacted by Travelweek say that while Mexico and the Caribbean and their ever-expanding portfolios of all-inclusive resorts are
still very popular, demand for more bespoke family vacations – the type of bookings travellers most often need an agent’s help with – is strong and growing.
Curated family trips come at a cost, plus the price of just about everything, including travel, is up. What about inflation concerns, and the economy?
“Although family vacations have gone up in price over the last few years, I’m not seeing a decrease when it comes to family travel bookings,” says Ellison Travel & Tours’ Beth Baskey in London, ON. “Families are continuing to travel, and many are comfortable with the cost to do so. I’m finding that families that have always travelled, are making it priority to continue to do so.”
While there’s more competition now than ever for family travel dollars, the value of all-inclusive vacations means this travel style will always have staying power. Goodby says she’s seeing clients focus on vacations with food, drinks and entertainment to manage economic concerns. Families pooling resources to share large vacation rentals or cabins on cruises are also on the rise, she adds.
COSTA RICA, ASIA & EUROPE: THE NEW FAMILY TRAVEL FAVOURITES
Costa Rica, the Galapagos Islands, Japan and Thailand, Europe, cruises
and African safaris: these are just a few of bucket list dream destinations that have become go-to vacation spots for many families.
It’s all part of the changing nature of family travel vacations. Well-travelled Millennial parents are eager for their kids to see the world, and at a young, impressionable age.
“Travel really is the best classroom. Adding hands-on educational experiences into family trips, like cooking with locals, visiting conservation centres or exploring ancient ruins, creates opportunities for families to engage meaningfully with the world,” says Jane Patrick with North South Travel in Vancouver.
Patrick says she’s seeing families and multi-gen families “looking to slow down when they travel, requesting more nights in one city or destination before moving onto the next and to travel with intention.”
Boomer grandparents, often footing the bill, are typically along for the ride.
“Multi-generational travel just keeps growing, with families putting more focus on spending meaningful time together. I’m especially seeing grandparents investing their time and money into family experiences now, while they can truly enjoy them, rather than waiting for ‘someday’,” says Lauri Walters with Direct Travel in Calgary.
Walters adds that family vacation budgets “are definitely higher today. Rising hotel, flight, and dining costs, combined with more families traveling internationally, mean trips are more expensive. On top of that, extras like excursions, tips, and unexpected expenses can easily add 20 - 40% more, so planning ahead is key.”
Part of the rise in family travel vacation costs is coming from the temporary shift away from the U.S., catapulting long-haul international destinations to the top of family travel wish lists.
Agents tell Travelweek that their family clients are continuing to book away from the U.S. One agent pegs the drop in her agency’s U.S. bookings at 95%; another says that less than 5% of her family clients are booking U.S. destinations right now.
Authentic experiences that emphasize togetherness, meanwhile, are big business for family clients. Private villas, family-friendly resorts, and custom itineraries that mix relaxation with adventure are seeing big demand, says Clara Power with Power Travel in Vaughan, ON.
“Experiences that appeal across generations are especially popular,” says Power. “Families also want convenience through seamless planning and easy transfers, while still enjoying touches of luxury.”
THE DO’S AND DON’TS OF FAMILY TRAVEL
Anyone who’s seen a young traveller wilt under the hot summer sun on yet another hours-long tour of an ancient ruin will understand that when it comes to planning successful multigen family trips, flexibility is key.
“The do’s: Plan early, build in flexibility, and create a mix of shared and independent experiences,” says Power. “The don’ts: Try not to overschedule, avoid assuming everyone has the same interests or energy levels, and do not leave important details like room configurations or dining reservations to chance. Families often underestimate how early they need to book, especially for peak seasons, or assume every resort can easily accommodate large groups with connecting rooms.”
Lisa Dunne with Treasured Moments Travel in Dunnville, ON recommends agents have a group conversation with one head person from each room, “to iron out all of the details in advance to help create good, open communication and start off on the right foot.”
Patrick says a schedule of meetings with multi-gen family trip clients can be a big help. “This allows advisors to ensure every-one is on the same page. Children are also invited to the meeting – and I usually ask them a few questions about what they are interested in, what they like to do.
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Children travel at a slower pace and generally have a slower attention span. You need to account for these differences in the itinerary planning. It’s impossible to expect a 6-year-old to spend five hours walking around the Roman Colosseum.”
Patrick also emphasizes the importance of everyone in the family getting some alone time on the trip too. “Clients often feel they should do everything together as it’s a family vacation. In reality, even the most loving families need space and alone time.”
Baskey points out that organizing a group vacation can be difficult for the group leader. “It’s unrealistic for everyone to agree when presented with too many options. I advise the group leader to get a sense of everyone’s interests and ideas, then we can chat and narrow down options. I recommend presenting no more than two options to the family to decide on. Family members are usually grateful for the opportunity to travel together and agreeable to what the group leader ultimately decides.”
Walters notes the importance of not overlooking “small comforts and hidden costs that make a big difference for kids and seniors.”
Establish a clear budget early on in the process, says Patrick, and communicate with the group and give updates on a regular basis.
Most importantly? “Be sure to charge a planning or professional fee to cover your time and expertise.”
Red carpet night for Fort Myers Islands, Beaches & Neighborhoods at TIFF
BY KATHRYN FOLLIOTT
TORONTO Fort Myers Islands, Beaches & Neighborhoods rolled out the red carpet, literally, at its travel industry event recently with a postevent after-party at the Toronto International Film Festival (TIFF).
Once again the popular Florida destination was one of the sponsors for the Hello! Canada x Toronto Life Magazine Hollywood North Party, in partnership with Rogers.
Another sponsor, The Sutton Place Hotel Toronto, played host with its beautiful new property on King St. West, steps from the TIFF Lightbox.
It was a full circle moment, as The Sutton Place in its former location on Bay St. was the go-to spot for TIFF celebrities before the film festival moved to King West.
“FORT
MYERS BEACH LOOKS FANTASTIC”
The night got started with Fort Myers Islands, Beaches & Neighborhoods’ cocktail reception at nearby Le Germain Hotel.
These may be challenging times for U.S. tourism, but visitation to Fort Myers was up 5.5% January - June 2025.
“Let’s keep it going, let’s make this a great fall,” said Jeanette Faria, Product Manager, Fort Myers Islands, Beaches & Neighborhoods and part of the VoX International team, which represents Fort Myers Islands, Beaches & Neighborhoods in Canada.
Faria noted that Fort Myers is well-known and much-loved for many things, from golf, to the Island Hopper Songwriting Fest, to Sanibel
Island, known as the seashell capital of the world.
Most of all, Fort Myers is famous for its beaches. “Great news, Fort Myers has completely finished its beach restoration with 1 million cubic yards of sand. Fort Myers Beach looks fantastic,” said Faria.
The destination has not one, not two, but three airlines offering lift from the Canadian market. “We want to say thank you to Air Canada, WestJet and Porter for their fantastic service,” said Faria.
Fort Myers and surrounding areas include Fort Myers Beach, Sanibel & Captiva islands, Boca Grande & Outer Islands, Pine Island, Matlacha, Cape Coral, North Fort Myers, Bonita Springs, Estero, Alva, Buckingham, and Lehigh Acres.
Expedia’s Raina Williams and Air Canada’s Viktor Spysak at the Hollywood North party as guests of Fort Myers Islands, Beaches & Neighbourhoods
HOTEL NEWS & MORE
In hotel news, Sanibel Island is opening its first new hotel in 40 years. Shalimar Beach Resort is planning a soft opening on Sept. 28 as the first Sanibel Island resort to be completely rebuilt, post-Hurricane Ian. The new construction, 33room resort, will offer Gulf-front studios, one- and two-bedroom villas. Reservations are available for stays beginning October 2025. The property was built with hurricane resiliency in mind: impact doors, windows, walls, roof structure. Buildings are 6 feet above the base flood elevation. More than 500 concrete pilings are installed below the foundation. With sensitivity to the natural environment, turtle lighting has been installed for protection during nesting season.
Sun Splash Family Waterpark in Cape Coral has opened Paradise Cove, a US$4 million wave pool. The 12,000-square-foot pool features seven wave patterns and varying intensities. In addition, a 16-foot movie screen will be added for dive-in movies and other events.
A multimillion-dollar renovation of meeting and event space is underway at Hyatt Regency Coconut Point Resort & Spa. With completion this fall, the renovation complements
recent updates to its rooms, waterpark and restaurants.
The Island Hopper Songwriter Fest is back for its 11th year with dozens of BMI songwriters set to play against the tropical island backdrop of Fort Myers’ islands, beaches and neighbourhoods. Singer-songwriters who have penned hits for such artists as Eric Church, Faith Hill, Grand Funk Railroad, Harry Connick Jr., Jake Owen, Jason Aldean and LoCash will perform at multiple venues, Sept. 1928. More than 60 singer-songwriters will perform over 80 performances during the 10-day music fest.
South Seas Island Resort has reopened its amenities including pools, restaurants, golf and fitness centre. Villa-style accommodations
are available and a new water feature is scheduled for a December opening.
Best Western Plus Beach Resort has renovated the beachfront property and reopened. Suites, rooms, a private beach, complimentary breakfast, heated pool, watersports and pet-friendly accommodation are available.
Jensen’s Twin Palm Resort and Marina, popular since its opening in 1977, the vacation and fishing spot with direct access to Pine Island Sound, is welcoming visitors.
Sanibel Captiva Beach Resorts purchased the property formerly known as Beachview Cottages, a 22-unit condo property that was destroyed by Hurricane Ian. Plans are underway to rebrand the new building as White Pelican Villas, with 22 units in three buildings tied together with a shared, covered walkway. The resort is farther back from the beach and plans to open early 2026.
For more destination information see VisitFortMyers.com.
Representing Fort Myers Islands, Beaches & Neighborhoods are VoX International team members (left to right) Erin Oddleifson, Andrew Ricketts, Jeanette Faria and Lana Lubon
Photo Credit: George Pimentel
AIRLINES
The latest tentative agreement vote by Air Canada’s 10,000 flight attendants doesn’t mean strike action. After CUPE announced that the tentative agreement was not ratified by union members, Air Canada noted that, “Air Canada and CUPE contemplated this potential outcome and mutually agreed that if the tentative agreement was not ratified, the wage portion would be referred to mediation and, if no agreement was reached at that stage, to arbitration. The parties also agreed that no labour disruption could be initiated, and therefore there will be no strike or lock-out, and flights will continue to operate.”
Air Canada’s first new route for its brand new Airbus A321 extralong range (XLR) aircraft will be Montreal-Palma de Mallorca. Delivery of the XLR fleet begins in the first quarter of 2026. The new service linking Montreal and Palma de Mallorca starts June 17, 2026 and runs through Oct. 24, 2026. Seats are available for sale now. “The wait is nearly over as the imminent arrival of the game-changing Airbus A321XLR marks the next phase of international growth at Air Canada,” said Mark Galardo, EVP & CCO, and President, Cargo at Air Canada.
DISRUPTIONS
The U.S. administration is abandoning a Biden-era plan that sought to require airlines to compensate stranded passengers with cash, lodging and meals for flight cancellations or changes caused by a carrier. The proposed rule would have aligned U.S. policy more closely with European airline consumer protections. It was proposed last December in the final weeks of then-President Joe Biden’s administration, leaving its fate in the hands of his Republican successor. Now the U.S. Transportation Department said its plan to scrap the proposed rule is “consistent with Department and administration priorities.”
CRUISE
CLIA has launched a legal challenge against Hawaii’s decision to apply a tax to cruise passengers. The lawsuit, filed in the US District Court for the District of Hawaii, questions the legality of extending the Transient Accommodations Tax (TAT) to cruising. The state initially applied the tax to shore-based transient accommodations in January. In May, lawmakers approved an increase from 10.25% to 11% and voted to extend the levy to cruise passengers, beginning January 2026. CLIA said the measure places an unfair burden on travellers while potentially breaching U.S. law.
ACV unveils 2025/2026 Sun brochure
MONTREAL Air Canada Vacations has released its 2025/2026 Digital Sun Brochure, now in its fourth year, showcasing an expanded collection of hotels, destinations and cruise options.
The latest Sun Collection includes more than 620 hotels, with 41 new Sun properties and 32 new additions across the U.S. Travellers can now choose from 64 destinations worldwide, with five newcomers: Cartagena, Miches, Palm Springs and Napa Valley and San Juan.
“With our 2025/2026 Sun Collection, we’re proud to bring even more choice, flexibility, and value to travellers,” said Nino Montagnese, VP, Air Canada Vacations. “From exciting new destinations and exclusive perks to an expanded cruise portfolio, this collection reflects our ongoing commitment to making dream vacations a reality for Canadians.”
CRUISE OFFERINGS
ACV has also expanded its cruise offerings, with new Virgin Voyages itineraries and CroisiEurope joining the portfolio this September with a wide selection of European river cruises.
Avalon Waterways and Seabourn Cruise Line will also be added soon. Leading partners such as Royal Caribbean, Celebrity Cruises, NCL, MSC Cruises and Princess remain part of the program.
A DIVERSE LINEUP
The brochure highlights a range of vacation styles, from family-friendly resorts and adults-only retreats to 2SLGBTQIA+ inclusive properties. The Play Collection now features more than 100 resorts across Sun and USA
programs, with family perks including Kids Eat, Play and Stay FREE, preboarding, supervised kids’ clubs and dedicated pool areas. Travellers also benefit from Exclusive Perks at 208 Sun hotels, such as early check-in, preferred room locations, extra à la carte dining, in-room amenities, service discounts or welcome drinks.
The new brochure can be accessed at https://agents.dreamofsun. aircanadavacations.com/.
2025 #ACVDREAMMAKERS
ACV’s Dream Makers tour returns this fall with events across Canada celebrating the launch of the 2025/2026 collection.
“Each year, Air Canada Vacations showcases its global collections, including the new Sun Collection, to our valued travel partners. This event is not only about presenting our offerings but also about expressing our gratitude for their continued support. Our goal is to help them make their customers’ travel dreams a reality,” said Erminia Gallina, ACV’s Director of Sales.
The road show kicked off in Halifax on Sept. 3 and then headed to Edmonton on Sept. 9. ACV will be in Vancouver on Sept. 11 and Montreal on Sept. 16 before wrapping up in Toronto on Sept. 18.
A Travel Agent Toolkit will also be distributed during the Dream Makers events, including a guide to the digital brochure, the latest winter flight schedule, hotel and cruise information, and details on upcoming promotions.
Expedia TAAP debuts ‘Let’s Get Ready to Bundle’ promo
TORONTO Expedia Travel Agent Affiliate Program (TAAP) has introduced a new promotion encouraging travel advisors to book bundled packages for the chance to win prizes.
Running through Sept. 30, the ‘Let’s Get Ready to Bundle’ promotion applies to travel through April 30, 2026. Each package that combines products like flights, hotels and car rentals counts as an entry, with more bookings increasing the chances of winning. Commissions are paid on the total booking price, including all taxes and fees, even for the flight portion. Plus, half a million TAAP Rewards Points are up for grabs.
Expedia TAAP gives travel advisors access to more than three million properties worldwide, 500 airlines, 170,000 tours and attractions, and 110 car rental options.
Advisors also benefit from Expedia’s technology and support tools, including a Virtual Agent for quick self-service assistance and Live Agent Chat for more complex queries. Expedia TAAP currently works with more than 160,000 travel advisors globally.
Cartagena, Colombia
New tropical memories await
Discover Viva Miches by Wyndham, a new all-inclusive retreat in the Dominican Republic where a stunning beach, luxurious rooms and cultural experiences are all part of the fun.
There are delicious dining options everyone will love and plenty of family-friendly entertainment to enjoy, including a Kids’ Club for the littlest guests. Be one of the first to experience this paradise for all ages!
Viva Miches by Wyndham brings fresh appeal north of Punta Cana
For those looking for a quiet alternative to the Punta Cana strip, Viva Miches by Wyndham offers the perfect retreat. Located about 90 minutes from the airport, the beachfront property is one of the first major resorts in Miches, a quiet destination in the Dominican Republic known for its natural setting.
The resort opened in late 2024 with 500 rooms spread across several categories. Guests can choose Comfort and Superior rooms, Ocean View and Oceanfront categories, or Splash Rooms with private plunge pools. All feature air conditioning, flat-screen televisions, minibars and either a balcony or terrace. The property is compact and walkable with wheelchair-friendly pathways and barrier-free pool access.
Dining is a key feature, with five restaurants and four bars. Atlantis offers seafood while Fusion Oriental, Latin Fusion, and Mediterranean provide international flavours. El Lago serves as the buffet, and guests can also enjoy a swim-up bar, creperie and snack options available throughout the day.
The resort is designed to appeal to families, couples and travellers looking for a quieter experience. Families can take advantage of kids and teens clubs with supervised activities, while couples will find romantic touches in the oceanfront setting. Miches
itself offers a slower pace compared to Punta Cana, giving guests a chance to enjoy the surrounding nature.
Activities are plentiful, both on land and at sea. Daily programming includes beach games, kayaking and paddleboarding, while evenings bring theatre shows, live music and themed parties. Sports facilities include a paddle court, archery, beach volleyball, billiards and ping-pong. At the beach, guests can try catamaran sailing in addition to other water sports.
The launch of Viva Miches by Wyndham highlights the potential of Miches as an emerging tourism region. For Canadian travel advisors, the property provides a new option to recommend for clients who want the convenience of an all-inclusive in a less crowded location. With few resorts currently operating in the area, Viva Miches by Wyndham stands out as an early arrival that sets the tone for what this destination can offer.
To book Viva Miches by Wyndham, go to transat.com for more information.
TRANSAT & GAVIOTA HOTELS CUBA
Located on the island of Cayo Santa Maria, the hotel offers direct access to pristine beaches and crystal clear waters, ideal for lovers of relaxation and water activities. Families will love the exclusive program designed just for them—think themed rooms, free babysitting, playful activities, safe playgrounds, and menus adapted for little ones.
And the best part? Getting there is easy. Transat offers all-inclusive packages with direct flights from Montreal, Quebec, Toronto, and Halifax straight to Santa Clara airport—just a short trip from the resort paradise of Cayo Santa Maria.
7-night all-inclusive stay for two at the Hotel Playa Cayo Santa Maria
Round-trip economy-class flights from Halifax, Montreal, Quebec or Toronto for two to Santa Clara
Round-trip airport-hotel transfers for two
The trip must be completed by October 31, 2026 (the return flight must be completed by this date);
Certain travel periods are excluded: Christmas, New Year and Easter holidays, as well as school breaks or any other black-out date determined by Air Transat.:
18 December 2025 to 5 January 2026
14 February 2026 to 23 March 2026
29 March 2026 to 5 April 2026
Find your paradise in Cayo Santa Maria
At Hotel Playa Cayo Santa Maria, everything is designed with your crew in mind.
From the Playa Kids Club with free babysitting to themed rooms and kid-friendly menus, it’s a paradise for families. When it’s time to unwind, choose from the spa, pools, or water sports.
Sweet bonus? One child under 13 stays and eats free until October 31, 2025!
For guests seeking a more upscale experience, the hotel offers Playa Luxury Services, including:
• Personalized champagne receptions
• Premium in-room amenities
• Exceptional concierge service
Trust 35 years of expertise and fly with Transat, voted World’s Best Leisure Airline!
All packages with Transat include:
• Roundtrip flight in Economy Class with Air Transat
• One piece of checked baggage (23 kg) and one carry-on item
• Roundtrip transfers between airport and hotel
• Accommodation for the chosen period
• All meals at buffet restaurants
• Hotel taxes and service fees
• 24/7 access to a local Transat representative (in most destinations)
Now open: Dreams Playa Esmeralda Resort & Spa
CHICAGO Hyatt Hotels Corporation has expanded its Inclusive Collection with the debut of Dreams Playa Esmeralda Resort & Spa, a new family-friendly all-inclusive property located along the northeast coast of the D.R.
Nestled in the still-developing region of Miches, the resort is the latest addition to the Dreams Resorts & Spas brand and sits alongside its sister property, the adults-only Secrets Playa Esmeralda Resort & Spa, which opened its doors on Aug. 1.
“Dreams Playa Esmeralda Resort & Spa invites families and multigenerational travellers to relax, reconnect, and discover the beauty of the Dominican Republic,” said Ángel Medina, general manager, Dreams Playa Esmeralda Resort & Spa.
Designed to appeal to families and multigenerational travellers, it offers 500 rooms and suites; rooms feature garden, pool or oceanfront views while select suites offer direct swim-out access. In-room amenities include spacious bathrooms with rain showers and double vanities, and Pharmacopia Natural Bodycare bath products. Guests can upgrade to the Preferred Club for additional services, premium suite locations, dedicated
butler service and exclusive lounge and pool access.
The Preferred Club Presidential Suite offers a large oceanfront layout with private kitchen, jet pool terrace and sweeping views of the Caribbean. Dining is central to the experience with 10 restaurants and seven bars. Guests can enjoy international flavours without leaving the property, including South American dishes at Tierra, Mexican cuisine at El Patio, and a Dominican-inspired menu at 1844 Dominican Cuisine.
A lively Public Square connects Dreams Playa Esmeralda with its neighbouring Secrets property. This shared hub acts as a social and entertainment centre, offering dining, shopping, and nightlife venues where families and adult travellers can mingle, while still preserving the tailored experiences unique to each resort.
TravelBrands’ President and CEO
Nathalie Tanious happily shares the company’s donation of $620,887 to SickKids Foundation during the recent TravelBrands Charity Golf Classic in Maple, ON
For families, the resort offers dedicated kids’ and teens’ clubs, plus a full waterpark with slides and splash zones. Parents can relax by three pools, enjoy fitness facilities, or visit the Secrets Spa, which features massage cabins, a hydrotherapy circuit, bridal suite and full-service beauty salon. Outdoor activities take advantage of the surrounding natural attractions, with opportunities to explore the limestone cliffs of nearby Los Haitises National Park, take photos at Montaña Redonda (known for its panoramic swings), or spot whales at Samaná Bay.
For milestone celebrates and events, Dreams Playa Esmeralda also offers 15,000 square feet of event space.
The property’s connection to neighbouring Secrets Playa Esmeralda also allows groups to combine family-friendly stays with adults-only experiences in one destination.
Dreams Playa Esmeralda Resort & Spa
Travel smarter with Manulife Travel Insurance
We’re excited to tell you about our new sales platform, featuring enhanced technology and more robust security along with new products and sales tools. Training is required to get started — details below.
Here are a few highlights:
NEW! Non-Medical Premium Protection Plan
Our Premium Protection Plan has long been a favourite with travellers. And now, it’s available without the extra cost of medical coverage — perfect for customers who already have medical benefits in place.
NEW! Plan Selector Tool
Find the right fit faster with our new Plan Selector Tool. Smart, simplified and built to align with your customers’ travel needs, this intuitive tool streamlines the selection process so you can find the right protection solution for your travellers in just a few clicks.
Re-engagement reimagined
We’ve made it easier than ever to stay top-of-mind with your customers. With our new re-engagement tools, you can offer timely protection reminders right up to trip departure, making sure your travellers have the coverage they may need.
We’ll be transitioning our partner agencies onto our new platform throughout upcoming months. Please watch for communications from your Business Development Manager for your transition date and training information.
We’re committed to ensuring a smooth and successful transition and are here to support you every step of the way!
DeNure Tours: Trusted group travel since 1960
DeNure Tours continues to strengthen its position as a trusted choice for the 55+ group travel market, drawing on more than six decades of experience in creating comfortable, service-oriented journeys for Canadians.
The family-owned Canadian tour operator, founded in 1960, has built its reputation on well-planned itineraries, longstanding partnerships and a focus on personalized. Its programs are commissionable and fully packaged.
Within Canada, DeNure offers a variety of experiences that showcase the country’s geographic and cultural highlights. Popular programs take travellers to the Maritimes and Newfoundland, where coastal scenery, historic towns and local traditions create a memorable combination. Tours in the Rockies highlight mountain landscapes and Western hospitality, while itineraries in Québec combine French Canadian heritage with regional charm. Other Canadian highlights include seasonal tours that take in breathtaking
landscapes as well as itineraries that showcase the stunning Agawa Canyon.
South of the border, DeNure has developed a strong portfolio of winter getaways that cater to clients who prefer no-fly options. Destinations like Florida and Myrtle Beach offer ideal long-stay holidays for snowbirds and other Canadians seeking nearby getaways.
Cruising is another key focus, with no-fly options in the Caribbean as well as New England & Atlantic Canada, as well as specialty cruises that highlight unique regions and themes.
For those seeking more active experiences, DeNure also offers guided hiking tours. Plus, the company works closely with groups that want a tailored experience. Custom group tours are available for clubs, pre-formed adult groups, and themed travel interests.
More information, go to www.denuretours.com.
WHY BOOK WITH US?
Intrepid expands European lineup with 32 new trips
TORONTO Intrepid Travel is expanding its footprint in Europe with the launch of 32 new itineraries across 15 countries, including three brand-new destinations for the company Madeira, the Canary Islands and the Faroe Islands.
This marks one of Intrepid’s largest expansions in the region to date and reflects shifting traveller demand amid concerns over overtourism and climate change.
While bookings to popular destinations like Greece, Spain and Croatia are still seeing year-onyear growth, the company says that more travellers are choosing to visit these destinations during shoulder season months. As a result, Intrepid has expanded departure dates throughout the year.
The company also notes that demand for alternative summer destinations has surged – up 23% in the Nordics and 52% in the Balkans. Serbia, the Czech Republic and Albania all rank among Intrepid’s fastest-growing European destinations.
“Travellers have long shared a deep love of Europe, but the realities of overtourism and climate change are reshaping where and how people choose to explore,” says Erica Kritikides, General Manager of Experiences, Intrepid Travel. “As is true of all our trips, Intrepid is committed to creating responsible European travel experiences, in partnership with our locally-based teams, that not only inspire travellers but also support communities and protect these remarkable places for the future.”
Azamara launches 2025 Travel Advisor Celebration
MIAMI Azamara Cruises is rolling out its 2025 Travel Advisor Celebration, an initiative designed to honour the work of travel advisors.
Running until Oct. 31, the program highlights the cruise line’s continued commitment to the advisor community with new training opportunities, incentives and rewards.
“At Azamara Cruises, travel advisors are the driving force behind our continued growth,” said Michelle Lardizabal, Chief Sales Officer, North America. “Their expertise, passion and dedication shape the Azamara experience. With initiatives like the Azamara World Academy, our new Destination Immersion training and expanded commission opportunities, we’re proud to honour their contributions and empower their ongoing success with meaningful rewards and resources.”
A key part of the celebration is the introduction of a new chapter of the Azamara World Academy – Destination Immersion. The training is designed to equip advisors with deeper knowledge of Azamara’s signature experiences, including longer port stays, cultural connections and curated excursions.
Advisors who complete all five chapters of the Azamara World Academy will gain access to a range of rewards. These include up to $1,000 in bonus commission on new FIT bookings through Oct. 31, the opportunity to earn up to 11 CLIA credits, and entry into a cruise giveaway after completing the Destination Immersion chapter and selling one Azamara voyage.
The first 100 advisors to graduate from the Destination Immersion chapter will also receive a commemorative pin. Plus, through the end of October, advisors can earn Double Group Amenity Points on new affinity groups booked during the Azamara Travel Advisor Celebration.
ADVISORS ARE THE FORCE BEHIND OUR CONTINUED GROWTH
Azamara Journey, Azamara Onward, Azamara Pursuit and Azamara Quest
WestJet and Delta give you 150+ destinations across Canada & the U.S.
With our Delta Air Lines codeshare partnership, you can offer clients seamless access to hundreds of U.S. destinations, all on a single ticket. From major hubs to hidden gems, our expanded network makes it easier to sell more options for both leisure and business travel.
Your clients will enjoy the convenience of one-ticket journeys with seamless connections through Delta's U.S. hubs, providing them with access to hundreds of destinations nationwide.
Together, WestJet and Delta give you the tools to deliver more choice, convenience and value to your clients.
WestJet finalizes largest-ever Canadian Boeing order
WestJet is making aviation history with its largest aircraft order to date, finalizing a deal with Boeing for dozens of narrowbody and widebody aircraft, with additional options that push the airline’s future fleet growth well into the next decade.
The order includes 60 737-10 MAX narrowbody aircraft – with options for an additional 25 – and seven 787-9 Dreamliner widebody aircraft, with options for four more. In total, the order increases the airline’s current order book to 123 aircraft and 40 options.
“With the addition of these aircraft, WestJet has the largest order book of any airline in Canada and will double our fleet of Dreamliners, underpinning our growth plans and our commitment to affordable travel options for Canadians from coast-to-coast and exciting career paths for our people,” said WestJet Chief Executive Officer, Alexis von Hoensbroech. “These highly efficient and comfortable aircraft are critical to the growth and renewal of our fleet and will also significantly improve our fuel consumption.”
Stephanie Pope, president and CEO of Boeing Commercial Airplanes, added: “We are honoured that WestJet has once again placed its trust in Boeing with a major investment that builds on our three decades of partnership and solidifies their fleet for the decades ahead. We look forward to supporting WestJet’s exciting growth as they leverage the 737 MAX and 787 Dreamliner to serve even more guests with great efficiency and comfort.”
WestJet has served millions of Canadians onboard Boeing aircraft since its inception in 1996. It currently operates 193 passenger aircraft, inclusive of 147 Boeing 737s, seven 787s and 39 DeHavilland Q400s. With an average age of approximately 10 years, WestJet’s fleet is considered among the youngest of North American carriers.
Economic benefits are expected on both sides of the border as a result of this deal. Canada is one of Boeing’s largest international supply bases, providing aerospace parts for all Boeing commercial airplane models in production and contributing $4 billion in economic benefit to Canada each year.
Sunwing’s September Partner of the Month: Grand Palladium
TORONTO Sunwing Vacations has named Grand Palladium Hotels & Resorts as its September Partner of the Month, giving travel advisors the chance to earn extra rewards while offering clients exclusive perks.
From now through Sept. 30, advisors can earn up to 8X STAR Points on eligible bookings at select Grand Palladium Hotels & Resorts in Mexico, the D.R. and Jamaica with Sunwing Vacations.
Plus, on every vacation package booking at a participating Grand Palladium and TRS property, advisors will be automatically entered into a draw to win a hotel stay at either Grand Palladium Vallarta Resort & Spa or Grand Palladium Colonial Resort & Spa.
Grand Palladium Hotels & Resorts are designed to appeal to both families and adults seeking upscale escapes. The properties are known for their elegant colonial décor, five-star service,
international dining options and signature pools with swim-up bars.
Guests with dietary restrictions can benefit from the Palladium Dietary Card program, while families have access to kids clubs, entertainment and the option to upgrade to Family Selection by Grand Palladium, which includes exclusive pools, priority reservations and personal family hosts.
For adults looking for a romantic getaway or a retreat with friends, TRS Hotels deliver modern all-suite accommodations, butler service and a wide range of culinary options in beachfront locations including Cancun, Riviera Maya and Punta Cana.
Travellers booking a Sunwing vacation package at participating Grand Palladium properties between Sept. 1-30, 2025, for travel through Oct. 31, 2026, can take advantage of reduced rates, US$600 in resort credits and Kids Stay Free offers when booking the Family Selection room category at participating resorts.
TTC Tour Brands promotes Clement to lead sales in Canada
TTC Tour Brands has promoted Jodine Clement to Director of Sales, Canada, as the company continues to strengthen its presence in the Canadian market and support for travel advisors. Clement, who has 33 years of industry experience, will oversee national sales strategies, strengthen partnerships with advisors and build on the companyʼs growth in the Canadian market. She will work alongside Jenni Berg, Director of National Accounts, to ensure advisors receive consistent guidance and support across Canada and the U.S. “Iʼm honoured to step into this new role and continue supporting our incredible advisor community across Canada,ˮ said Clement. “With Jenni and the rest of our team, I look forward to delivering even more resources, support and partnership as we grow together.ˮ
Jodine Clement PEOPLE
TravelBrands welcomes new BDM, Québec
TravelBrands has appointed Nathalie Bombardier as its new BDM for Québec. In her new role, Bombardier, who brings nearly 30 years of experience in marketing, will focus on supporting travel advisors in the Rive-Sud, West Montreal, Downtown Montreal, Estrie, Abitibi and Gatineau regions. This includes ensuring advisors have the tools, training and resources needed for success.
Prior to joining TravelBrands, Bombardier spent nearly a decade supporting partner relations for a major loyalty program and, most recently seven years in the travel industry as a marketing specialist. She can be reached at Nathalie.Bombardier@ travelbrands.com.
VisitBritain to showcase best of destination at upcoming trade mission
TORONTO VisitBritain’s Destination Britain Americas trade mission, on now, aims to drive inbound tourism and strengthen international partnerships.
The event is taking place this week in Riviera Maya, bringing together British suppliers and top buyers from across Canada, the United States and Brazil.
The three-day mission will connect 53 British tourism suppliers with 47 international buyers, offering an opportunity to highlight the breadth of Britain’s tourism offerings.
“This major trade mission brings our incredibly important Brazil, Canada and USA markets together with British suppliers to do business and drive economic growth. We are shining the spotlight on the fantastic products and experiences on offer across Britain, making sure those are sold internationally, boosting Britain’s economy,” said VisitBritain CEO Patricia Yates, who is leading the trade mission.
WE’RE SHOWCASING THE GREAT REASONS TO BOOK A TRIP TO BRITAIN RIGHT NOW
Destinations being featured include Bath, Birmingham, Bristol, the Cotswolds, County Durham, Cumbria, Derbyshire, Manchester, Liverpool, Oxfordshire, the Peak District and the West Midlands, along with highlights from Scotland and Wales.
“The size of our delegation shows the enthusiasm from British tourism suppliers to do business in these markets and to hear first-hand from buyers on the motivations and trends driving travel to Britain,” added Yates.
British suppliers taking part in the mission represent a cross-section of the tourism industry, including hotels, visitor attractions, transportation providers, retailers, tour operators and sightseeing companies. Said Yates: “We are looking forward to showcasing our warm welcome alongside the great reasons to book a trip to Britain right now.”
The mission also builds on VisitBritain’s international marketing efforts, including the ongoing ;Starring GREAT Britain’ campaign. Launched earlier this year, the campaign leverages the global popularity of film and television, encouraging travellers to visit destinations that have appeared on screen.
An estimated 983,000 Canadians are expected to visit Britain by year’s end, spending £942 million on their trips.
PEOPLE Nathalie Bombardier
VISIT FLORIDA TRAVEL PRO PROGRAM CONTEST
AND WIN CLICK HERE TO ENTER
The Florida Travel PRO program will teach you all you need to know about selling Florida, from our wonderful beaches to everything in between!
Become a certified Florida Travel PRO prior to September 15, 2025 for a chance to win a spot on our Northwest Florida FAM in November. Recertification through the new program is required to qualify.
Once you complete the four Essential Modules, you can expand your knowledge by exploring the distinctive Specialization Modules. By becoming a certified Florida Travel PRO, you’ll be able to provide clients with informed recommendations, create tailored travel experiences, and ultimately boost your sales by showcasing the best of what Florida has to offer.
Hotel Playa Cayo Santa Maria trip up for grabs with Transat
TORONTO A new contest gives travel advisors the chance to win a seven-night all-inclusive stay for two at Hotel Playa Cayo Santa Maria, courtesy of Transat and Gaviota Hotels Cuba.
Running through Sept. 30, travel advisors can check out Hotel Playa Cayo Santa Maria’s selling points, and then test their new knowledge and enter to win by answering 5 questions about the resort.
Only active travel advisors are qualified to enter the contest, and agents must answer all five questions.
Located on Cayo Santa Maria, the hotel offers stunning beaches, family-friendly programs and luxury experiences for a winning combination. Guests can enjoy water sports, excursions, nightly shows, international dining, modern rooms, and relaxing spa facilities. Perks include free stays for kids under 13 and direct Air Transat flights from many major Canadian cities.
The prize package includes a 7-night all-inclusive stay for two at the Hotel Playa Cayo Santa Maria plus roundtrip economy class flights from Halifax, Montreal, Quebec or Toronto for two to Santa Clara, and roundtrip airport-hotel transfers for two. Terms and conditions apply.
Find out more about Hotel Playa Cayo Santa Maria here, and enter the contest by answering the 5 questions here.
Sunwing adds Playa Punta Hicacos to all-inclusive portfolio
TORONTO Sunwing Vacations has expanded its Cuba portfolio with the addition of Playa Punta Hicacos in Varadero, Cuba, giving Canadians another all-inclusive option for the 2025-2026 winter season.
Surrounded by lush gardens, the beachfront resort was built in 2005 and last renovated in 2010. It offers several pools, including an adultsonly pool, kids pools with waterslides and a shaded swimup bar. Guests can enjoy multiple restaurants serving a variety of cuisines, plus a beer
THE
garden, bars and an ice cream parlour and café serving Cuban coffee.
Other highlights include a fitness centre, beauty centre and spa with a steam bath and sauna, a Baby Club for young guests ages 4-12, nonmotorized watersports, nighttime programming with live music and entertainment, and spacious accommodations equipped with comfortable amenities.
Sunwing offers direct access to Varadero across Canada this winter.
RESORT GIVES CANADIANS ANOTHER ALL-INCLUSIVE OPTION FOR THE 2025-26 WINTER
Playa Punta Hicacos
Your journey to Wellness starts here
Relax, recharge, and reflect at Meliá Punta Cana Beach Wellness Inclusive for Adults only.
A collection of wellness experiences and rituals designed to guide you into a conscious and personalized wellbeing journey.
Book through your preferred travel advisor for a world of Wellness experiences included #SoulMatters
DISCOVER
THE SACRED NIGHT OF WHIRLING
Top 5 reasons to travel to Türkiye with Turkish Airlines
Few airlines straddle global reach and cultural immersion like Turkish Airlines, which serves more destinations than any other carrier. Whether on a stopover or starting a longer trip, travellers have plenty of reasons to travel to Türkiye with Turkish Airlines.
1. Flying chefs & award-winning service. When flying Business Class on Turkish Airlines, passengers experience gourmet meals prepared by onboard Flying Chefs. The carrier is known for its attention to detail and in-flight comfort, offering a calm, comfortable start to guests’ journeys.
2. Istanbul: Where continents, eras and empires intersect. Istanbul is a city where Roman forums and Ottoman palaces coexist with contemporary galleries and cutting-edge design. Its streets hum with daily rituals: the clatter of tea glasses, the bustle of markets spilling into historic squares, and the city’s famously-free-roaming cats make Istanbul unlike anywhere else in the world.
3. Istanbul Stopover and Touristanbul. Long layovers turn into cultural detours with free hotel stays or guided tours with Turkish Airlines’ Stopover program. Travellers can make the most of their time on the ground and explore landmarks like the Hagia Sophia and Grand Bazaar during their connection.
4. Boarding pass privileges worldwide. All travellers need to do is show their Turkish Airlines boarding pass to access discounts on dining, museums and shops in Türkiye and select destinations worldwide. It’s a simple way to add more value to their trip.
5. Fly anywhere in the world. Turkish Airlines flies to more countries than any other airline. Nonstop service from Canada to Istanbul easily connects travellers to over 340 cities across Europe, Asia and Africa.
For more information, go to www.turkishairlines.com.
From our bustling urban centers, with world-class attractions, premium hotels, dining and shopping, to must-see relaxing retreats, guest ranches and resorts, you’ll find what you’re looking for in Texas. Visit TravelTexas.com to find the resources you need to plan an unforgettable Texas experience for your clients. Stretch your client’s summer in Texas
Discover Dallas: A curated guide for travel agents
Dallas offers an exciting mix of culture, history, shopping, and cuisine – perfect for designing tailored itineraries for clients.
ARTS & CULTURE
Downtown Dallas features nearly 20 blocks of museums, galleries, and performance spaces. The Dallas Museum of Art and Nasher Sculpture Center are ideal for art-loving travellers, while the AT&T Performing Arts Center hosts opera, ballet, theatre, and concerts across venues like the Winspear Opera House and Wyly Theatre, all set amid public green spaces such as Sammons Park.
SHOPPING DESTINATIONS
For luxury shopping, NorthPark Center houses 235 designer stores, restaurants, and art installations. The historic Neiman Marcus flagship on Main Street offers a glimpse of Dallas’s retail legacy since 1907, while Highland Park Village, just four miles north, features boutiques like Chanel, Cartier, Dior, Fendi, Harry Winston, and Tom Ford along scenic, tree-lined streets.
NEIGHBOURHOOD HIGHLIGHTS
Downtown’s Deep Ellum district is a must-see for music and nightlife. Known for its 1920s blues heritage, it hosted legends like Blind Lemon Jefferson, Robert Johnson, and Bessie Smith. Today, visitors enjoy vibrant murals, quirky galleries, eclectic shops, and bars with live music, alongside restaurants serving barbecue, burgers, ramen, tacos, and late-night fare.
The Bishop Arts District in Oak Cliff offers boutique shopping with vintage finds, handmade goods, and chic French imports, complemented by diverse dining and nightlife options.
MUSEUMS & FAMILY EXPERIENCES
The Perot Museum of Nature and Science provides interactive, handson exhibits, while the Frontiers of Flight Museum at Dallas Love Field airport showcases aviation and space history, including the Apollo 7 Command Module and a real moon rock. Both are perfect for families and history enthusiasts.
DINING & NIGHTLIFE
Dallas blends Texan favourites with cosmopolitan cuisine. Notable options include Petra and the Beast, Roots Southern Table, Lucia, Gemma, and José. Travellers can enjoy rooftop cocktails at Upside West Village or panoramic skyline views from the Reunion Tower observation deck. Don’t miss the city’s famed “Margarita Mile” for a tequila tasting experience.
TRAVEL AGENT TIP
Dallas is versatile enough to appeal to art lovers, foodies, history buffs, and luxury shoppers. Its mix of indoor and outdoor attractions, rich cultural heritage, and vibrant neighbourhoods make it ideal for multi-day itineraries and unique client experiences.
For more information visit TravelTexas.com
The Westin Resort & Spa
Puerto Vallarta going all-inclusive
in 2026
PUERTO VALLARTA Starting in May 26, The Westin Resort & Spa
Puerto Vallarta will re-brand to an allinclusive property with a new name: The Westin Playa Vallarta, an AllInclusive Resort.
The switch will mark the first allinclusive resort for the Westin brand in Mexico.
Set on 14 acres, and just minutes from Puerto Vallarta International Airport, The Westin Playa Vallarta will represent a bold new chapter in allinclusive travel, says the company.
The resort’s transformation is part of a multi-million-dollar renovation that has been underway for the past year, aimed at reimagining every aspect of the property.
“We are thrilled to witness the next chapter in the evolution of our iconic resort in Playa Vallarta, an unparalleled all-inclusive destination awaiting customers beginning May 2026,” said Hugo Lecanda, The Westin Puerto Vallarta’s GM.
Billed as an invigorating sanctuary of wellness, with lush landscapes and endless ocean views, The Westin Puerto Vallarta’s upgraded recreational offerings include refreshed pools, new pickleball and padel courts, the signature
WestinWORKOUT Fitness Studio and the Heavenly Spa.
For accommodation, 281 reimagined suites include 30 private plunge pool suites and 16 swim-up rooms, alongside 10 culinary and entertainment venues.
THE RESORT’S TRANSFORMATION IS PART OF A MULTI-MILLION-DOLLAR RENOVATION
A fresh new look (and a new name) - The Westin Playa Vallarta, an All-Inclusive Resort
POLAR-OBSESSED SINCE 1991
POLAR IS ALL WE DO
We love these places. It’s that simple. That’s why we only go to the polar regions—and no other operator can say that.
WE GET YOU OFF SHIP MORE
With the largest expedition team in polar
THE BEST EXPEDITION TEAM
Our team of polar experts is made up of the most seasoned, passionate and respected guides in the industry.
THE MOST WAYS TO EXPLORE
Whether you’re on the ship, in a helicopter, Zodiac or kayak, biking, camping, hiking, or immersing in local culture, we offer countless ways to explore on each voyage.
CIE Tours brings back 2-for-1 airfare sale
MORRISTOWN, NJ Ireland and Britain specialist CIE Tours has announced the return of its popular 2-for-1 airfare sale.
The offer is valid for new bookings made through Sept. 30, 2025, for travel Jan. 1 - July 31, 2026. When two travellers book one of 19 expertly crafted guided tours to Ireland, Britain, Iceland, and Italy – or a Custom Private Driver vacation – one flies free with the deal.
The promotion includes some of CIE Tours’ most popular itineraries including Irish Legends (9 or 10 days, from Cdn$4,095 per person landonly for departures beginning in March, including all accommodations,
admissions, transportation and 16 or 17 meals).
Other tours included in the promotion include Taste of Scotland & Ireland (10 or 11 days, from Cdn$4,845 per person land-only), Icelandic Explorer (9 or 10 days, from Cdn$5,745 per person land only) and Taste of Italy with Sorrento (10 days, from Cdn$5,995 per person land only).
To book, travel advisors can call 1-800-243-8687 (promo code 2FOR1925C). For Custom Private Driver experiences, travel advisors should call 1-888-467-2685 to speak with a CIE Tours expert.
WestJet Vacations adds two resorts to D.R. portfolio
CALGARY WestJet Vacations has expanded its Dominican Republic portfolio with the addition of Dreams Dominicus La Romana and Secrets La Romana, two beachfront properties located on the island’s southeast coast.
Situated near golf courses, Saona Island and Altos de Chavon, both resorts are known for their combination of luxury, relaxation and adventure. Guests will also enjoy pristine beaches that have been awarded the Blue Flag Beach Certification for meeting the highest standards of environmental, educational and safety practices.
Dreams Dominicus Las Romana offers a family-friendly getaway, offering land and water activities as well as exceptional dining and relaxation spaces.
The adults-only Secrets La Romana features a full-service spa, an on-site casino, two pools, five restaurants and five bars. Guests can also enjoy the amenities, waterpark, bars and lounges at Dreams Dominicus La Romana.
THE
PROMOTION INCLUDES SOME OF CIE’S TOP ITINERARIES
Gullfoss Waterfall, Iceland
Jamaica shines on ACTA’s Immersive Destination Experience
TORONTO Jamaica set the stage for ACTA’s latest Immersive Destination Experience, welcoming 30 Canadian travel advisors for five days of exploration and learning.
With support from the Jamaica Tourist Board, Sandals Resorts and Air Canada, the program gave advisors a firsthand look at the island’s culture, attractions and resorts, while reinforcing Jamaica’s position as a top-selling Caribbean destination.
ACTA’s Immersive Destination Experiences are designed to transform the traditional FAM by combining experiential learning with social media marketing. By working closely with destination partners and suppliers,
ACTA aims to provide advisors with the tools, knowledge and confidence to better serve their clients.
Dan Hamilton, Sales Manager, Jamaica Tourist Board, said: “We want to ensure travel advisors are empowered with firsthand destination knowledge and unique experiences to provide them the resources, information and contacts they need to confidently advise their clients. The professional travel advisor remains the primary conduit of business to Jamaica and so we stand by our travel advisors and support them in any way we can.”
The program was hosted on Jamaica’s north coast at Ocho Rios, where advisors stayed at Sandals Dunn’s River and spent their days immersed in the history and culture of authentic Jamaica. Excursions included visits to Seville Great House, Laughing Water Falls and the GoldenEye resort.
“Simply put, travel advisors are the lifeblood of Sandals Resorts and have been for over 40 years. The chance to partner with ACTA and showcase the Sandals product, especially in our backyard of Jamaica, has been invaluable,” said C.J. Smith, Director of Sales, Unique Vacations Canada
Inc., an affiliate of the worldwide representative of Sandals & Beaches Resorts. “For many of the participating advisors, this was their first Sandals experience and I’m absolutely certain that they’re leaving with a newfound sense of confidence in selling Sandals Resorts and reaping the many benefits available to them in doing so.”
In addition to exploring Sandals Resorts, the group participated in educational sessions hosted by the Jamaica Tourist Board, Sandals Resorts, Air Canada and ACTA. The sessions gave advisors access to upto-date information, resources and contacts that will support their client relationships and future bookings.
“This FAM has been such a valuable experience because it incorporated the history and culture of Jamaica –it was much more than just touring rooms. It gives you the confidence to sell the destination, not just a resort,” said travel advisor Dave Berry.
ACTA's Destination Immersion Experience in Jamaica included support from the JTB, Sandals Resorts and Air Canada
Collette’s Premium Experience
INDUSTRY-LEADING SERVICE | UNMATCHED TOUR DESIGN
The Collette Premium Experience offers a level of service and tour design that can’t be found anywhere else.
TOUR DEVELOPMENT PHILOSOPHY
Design for the Modern Traveller
Our tour development teams are based indestination, designing experiences that go beyond the guidebook. We leverage longstanding local relationships to amplify buying power for unmatched value. The result? Industry-best pacing, meaningful engagement with people and culture, and a standalone experience that reflects the expectations of today’s traveller.
TRAVEL PROTECTION PLAN
Peace of Mind, Built In
Collette’s industry-leading Travel Protection Plan allows travellers to cancel for any reason up to 24 hours before departure and receive a full refund in their original form of payment — not a voucher
TRANSPORTATION PACKAGE
Simplifies the Journey from Start to Finish Includes roundtrip airfare, in-destination transfers, and our signature home-to-airport Private Chauffeur Service. Plus, 24/7 emergency support means your clients are never on their own.
FINANCIAL STRENGTH
Ability to Make Traveller-Centric Decisions
We are proudly debt-free. That financial independence empowers us to make decisions that put travellers first — like issuing cash refunds during times of crisis, when others couldn’t.
BOOKING ASSURANCE
Minimizing Risk from the Start
Guaranteed departures will never cancel due to low materialization. When we say we’re going, we’re going.
Industry-Leading Travel Protection Plan
Your clients can book confidently knowing they can cancel for any reason up to 24 hours before their tour starts. And their refund comes in their original form of payment, not a voucher.
We’ve proudly offered this plan for decades to give travellers assurance every step of the way. In addition to covering pre-trip cancellation, our Travel Protection Plan includes additional benefits:
• Travel Delay Support (daily stipend)
• Trip Interruption (if you need to end your trip early)
• Baggage Loss or Delay
• Missed Connections (if you purchased air)
• Medical Expenses for Illness or Injury
• Emergency Assistance
GOT 15 MINUTES?
Scan the QR code to learn more about Collette’s Premium Positioning on Collette University.
Cultural Treasures of Japan
Colours of Morocco
Patagonia: Edge of the World
