Simplifying Travel & Expense management Workflows | Bookings | Reimbursements | Analytics vs
Simplifying Travel & Expense management for Businesses Workflows | Bookings | Reimbursements | Analytics A Thorough Comparison Across Convenience & Ease of Use Delivering delightful experience for all users Customer Support Being there for users 24x7 across chat, email and calls Incentives that Drive Savings Modifying user behaviour to make cost conscious decisions Policy Settings Building dynamic policies to meet evolving regulations Analytics Unifying data across siloed systems for decision making Ease of Configuration Walking the talk of “Do It Yourself” with a few clicks Audit & Fraud Check Control over spending and plug every cost leak Approval Workflows Eliminating manual interventions and improving TATs through automation All comparisons are based on publicly available information. All logos and rights owned the
Simplifying Travel & Expense management for Businesses Workflows | Bookings | Reimbursements | Analytics Completeness of T&E offering Travel booking tool Travel inventory & support (TMC) Incentives for savings Expense reimbursement workflows Automated audit & fraud detection 1 app for travel bookings & reimbursements ITILITE Integrated T&E solution, with added layers of employee incentive led savings and automated fraud detection Egencia No incentive offering in travel Expense offering through multiple 3rd party partners Concur Needs a separate TMC along with Concur to manage travel Incentive, Audit and fraud detection are paid add-ons TripActions Offers T&E solution but separate apps for travel and expense No fraud detection or audit for spends outside liquid cards
Simplifying Travel & Expense management for Businesses Workflows | Bookings | Reimbursements | Analytics Moment of Truth Travel Platform
TripActions
Simplifying Travel & Expense management for Businesses Workflows | Bookings | Reimbursements | Analytics Personalized booking options Organization preference-based search results Visibility of colleague’s feedback on hotels Single app for booking and filing expenses Incentive driven savings Early booking incentives Customize your incentive program Convenience Custom redemption methods (e.g. multiple gift cards, recognition) Incentives 24x7 free support on chat, email and call Dedicated account manager Suppor t Depends on spend Invento ry Global low cost airline options Virtual interlining (different airlines on 2 legs of a return flight) Higher cost for bookings through support Depends on TMC Limite d Unique offerings: Travel (1/2) Egencia No incentive offering Booking through support costs higher fee Low cost airline inventory is limited Concur Support and inventory provided by TMC; not concur Clunky travel booking experience May need to pay booking fee both to TMC and Concur
Offers incentive program, but is not customizable by you Limited personalization in your control e.g. can’t specify which hotels should show first in search
Egencia
TripActions
Limited
Simplifying Travel & Expense management for Businesses Workflows | Bookings | Reimbursements | Analytics Policy Setting s Fixed policy limits Dynamic price policy limits Pre-trip approvals Multi level approvals Rule based approvals Parallel approvals Approval workflows Customization of reports Schedule reports over email Build your own dashboard Standard dashboards and reports Industry benchmarking of metrics and live savings view Team level travel budgets & alert emails Analytics
templates
Analytics studio only offers predefined report
Concur Travel data is typically provided by TMC, and not completely in Concur (e.g for offline txns) Customizations of analytics, or advanced workflows are typically paid add-ons
weeks
Only fixed price policies can be setup which may cause confusion in peak times
and take 6+
approval
approvals
approval
booking Unique offerings: Travel (2/2)
flows e.g. only soft or no
available. Can’t enforce that an
is completed before
Simplifying Travel & Expense management for Businesses Workflows | Bookings | Reimbursements | Analytics Moment of Truth Expense Platform
Simplifying Travel & Expense management for Businesses Workflows | Bookings | Reimbursements | Analytics Sync your existing corporate cards Single app for travel booking & reimbursements Live chat support Create and customize categories Unlimited Custom fields in categories Calculated fields in expense categories Customize your reports Standard dashboards and reports Customise your reports Convenience Schedule reports over email Build you own dashboard Company Configurations Analytics Audit and fraud check Multi-level approvals Custom approvals for categories Rule-based approvals Duplicate receipt detection Weekend spend detection Monthly/Yearly spend limit violation detection Approval workflows Approval flow based on employee profile Egencia offers expense only through multiple different partner expense apps. So not included here. Concur offers may of the customizations above as paid add-ons Unique offerings: Expense
Simplifying Travel & Expense management for Businesses Workflows | Bookings | Reimbursements | Analytics Why ITILITE Over others?
