Transport for All - End of the year 2017 BOOKLET

By being a member

you’ve done so much to unlock London’s transport for Disabled and older people in 2017

Success on Transport for London (TfL)’s Complaints system After TfA member Chris Stapleton complained more than 60 times to TfL about the same recurring problem, and saw no improvements, we launched a campaign for a transparent, effective complaints system. As a result, TfL took positive steps to address this issue.

Right to Ride Victory

In January, TfA member Doug Paulley won his case at the Supreme Court over priority access to the wheelchair space on buses. Doug said: “I am profoundly grateful for all the support TfA members have given the campaign, the case and to me personally. I shall never forget it’’.

Protecting the Taxicard scheme

In March, TfL ran a Taxicard consultation which clearly planned to move from a door-to-door to a kerb to kerb system; which would have stopped many Disabled and older people from travelling.

We’ve put pressure on stakeholders and it seems that they’ve withdrawn their original plan.

Campaign Victory

Following our campaign for mobility scooters to be allowed on trains, many train companies have changed their policies.

Only Northern Rail have not answered our calls and we must put pressure on them in 2018.

Rail Access Now Campaign

In April, we launched our rail access campaign with an action at London Bridge protesting against Southern Rail’s decision to withdraw Turn-Up-and-Go services. We also organised eight simultaneous protests at all stations in London affected by the Access for All cuts. These demonstrations have been a huge success, thanks to our members, and have received widespread coverage in the media.

General Election

Following the surprise announcement of a General Election, we organised a campaign pressuring the major parties to sign up to our four transport access pledges and successfully encouraged them to commit to transport access in their manifestos.

Disability Equality Training (DET)

In 2018, we delivered many DET sessions, mostly with our partner Inclusion London.

London Underground’s senior managers were given DET for the first time. We also trained a small number of Uber drivers and organised user-led forums for Gett. DET is an effective way to change staff attitudes towards their Disabled and older customers.

Journeys inspire MPs to take action on access

Following the General Election, we ran our #GetYourMPOnBoard campaign, inviting newly elected MPs on a trip. These trips give them first-hand experience in the issues faced by Disabled and older people travelling. TfA members from Lewisham and Deptford, Brentford and Isleworth, Ilford North, and Harrow East have already taken their MP on a trip. Many MPs took action following the trip. Vicky Foxcroft MP said “After today’s experience I will be writing to the Department for Transport to ask that they commit to making more stations accessible to Disabled people”.

Bus Day of Action

In 2017, we organised several forums giving you the opportunity to question transport decision makers on the issues you face.

In August, the Bus Day of Action urged TfL to take positive action for access.

As a result, they announced the creation of a new leaflet to better explain wheelchair priority procedures to bus drivers.

Mayor’s Transport Strategy

We’ve done a lot to influence this strategy, which will shape London transport for many years to come. We collected views from members; responded the consultation; gave evidence to the London Assembly Transport Committee at City Hall; and invited the Deputy Mayor for Transport, Val Shawcross, to hear your feedback.

50 organisations signed TfA’s letter to the DfT

Transport for All together with RNIB, Muscular Dystrophy UK and 48 other organisations across the Disability and transport sectors sent a letter to the Department for Transport urging them to restore vital Access for All rail projects.

Advice Line

This year again, we have been helping hundreds of Disabled and older people to get around London and supporting them with transport issues.

We recently launched a free face-to-face advice drop-in, with a plan to roll it out to the rest of London.

We said no to Shared Space

We protested outside Parliament - together with the National Federation of the Blind of the UK (NFBUK) - urging the Government to prevent these schemes from turning our high streets and public spaces into no go zones for Disabled and older people.

Don’t forget that our Advice Line is here to help you, if you have any transport related issues.

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Tel: 020 7737 2339 (option 1) Text: 07984 755 894 Email: contactus@transportforall.org.uk Address: Transport for All, 336 Brixton Rd, London, SW9 7AA.

Your membership means so much to us That’s why we wanted to say thank you for your support.

In fact, without your membership fee and donation we cannot: • Support hundreds of Disabled and older people each year to get out and about by offering travel advice on everything from Freedom Passes to step-free travel on the Tube.

• Take up more complaints when transport providers fail our members.

• Challenge and win cases to open our transport network to Disabled and older people.

Take action for 2018 2018 comes with challenges and opportunities for us: Pedestrianisation of Oxford Street; Cycle infrastructure consultation; Bus accessibility; Holding the Mayor to account regarding his Transport Strategy; Opening up Taxicard, Dial-a-Ride and Blue Badges to people with invisible impairments.

We must respond to these challenges!

Here’s how you can support us: • Renew your membership, when it’s time to do so.

• Invite a friend or member of your family to become a member. If each member recruited another member, TfA would double in size next year, and be even stronger in our influence and reach.

• Donate regularly towards our cause.

Thank you

TfA is registered charity No.1063733 and a company limited by guarantee No.3337948