PROMISE
Our promise to you is to deliver the best service imaginable. We promise to focus on your needs to ensure the best possible outcome. We promise to be proactive against all challenges along the way. We will put all of our focus on making this a five-star experience that exceeds all your expectations
Be the most trusted and wellrespected solution-based Real Estate Group in our Market Area. MISSION
WHY WORK WITHUS
With us, you don’t just get an agent—you get a full team committed to simplifying your transaction.
Residential & Commercial Expertise
Smart Investment Strategies
Future-Focused Guidance
Trusted Professional Team
An Expert for Every Step of Your Journey
Seller’s Specialists
Maximize profit with expert pricing.
Transaction Manager
Keep paperwork and deadlines organized.
Attorney on Call
Protect clients with legal expertise.
Preferred
Mortgage Specialists
Simplify financing for faster closings.
Showing Assistants
Showcase homes and engage buyers.
Marketing Manager
Promote listings with targeted campaigns.
Vendors on Call
Provide trusted repairs and improvements.
Operations Manager
Ensure smooth process from start.
*The Townsend Realty Group Advantage: Strength in Numbers
Our Services
Personalized Service
Enjoy one-on-one attention from every team member—agents and assistants included.
Experienced Guidance
Rely on a seasoned team to manage your sale from start to finish.
Powerful Marketing
Showcase your home with custom magazines, striking signage, social media ads, and a dedicated property page.
Skilled Negotiation
Maximize your profit with expert offer negotiations and precise contract preparation.
Clear Communication
Stay informed with regular updates on marketing results, new listings, price changes, and strategy adjustments.
Smooth Closing
Rest easy knowing we’ll attend closing to ensure every detail is handled and your expectations are met.
OUR
PROVEN RECORDS OUR PROVEN RECORDS
Recognized at Keller Williams Realty Partners. Top 4% Producer
Ranked among leading agents in the region. Top 15% in Southeast
Luxury Agent Status
Earned distinction across the Southeast market.
Served 4 of the last 5 years. Agent Leadership Council
Residential and commercial property expertise. Licensed Appraiser
Trusted experience delivering real results. 750+ Families Helped
IT'S ALL ABOUT YOU!
Dedicated Agent – A full-time professional by your side.
Personalized Page – Your property, showcased beautifully online.
Always Available – Your agent is there for questions, updates, and support.
Personalized Consultation –Tailored guidance designed for your unique needs.
Local Expertise – Connections and insider knowledge at your fingertips.
Expert Negotiators – Skilled guidance to help you secure the best deal.
Seamless Closing – A tailored, stress-free experience from start to finish.
WHY HIRE A TEAM
Comprehensive Service
-From agents to admin, every detail is handled with care.
Depth of Experience
-Decades of combined knowledge working for your advantage.
Exceptional Outcomes
Skilled professionals bringing real impact to every transaction.
Personal Attention
A tight-knit team that treats you like family.
Meet Our Team
The People Behind Your Success
JANE TOWNSEND
Marketing Director
Degree in Marketing
Creative strategies that grow our brand
Oversees listings, inventory, and daily operations
R&R Referral Management
Trusted Partner
Contract-to-close experts
Business solutions you can count on
Ensures smooth, stress-free transactions
JANE TOWNSEND
Brody Office Mascot & Guard Dog
Always on duty (and ready for belly rubs)
Brings loyalty, energy, and joy to the office
Beloved by clients and team
OUR SELLING PROGRAM
Why Most Homes Don’t Sell Fast — and How We Fix It
The Problem: Why Homes Struggle to Sell
Time On Market
When a home lingers unsold, buyers assume it’s overpriced and make low offers.
Buyer Delay
After showings, buyers hesitate — and delayed offers are usually lower offers.
The Solution: How We Sell Smarter
Attract More Buyers
Our powerful marketing sparks curiosity and gets your home in front of more eyes.
Create Buyer Excitement
“Coming Soon” campaigns build urgency — buyers don’t want to miss out.
Maximize Your Price
We use smart negotiation strategies that push buyers to offer their best. Save Thousands in Repairs Our repair model helps you
THE MARKETING
Everywhere Buyers Look
Your home is featured on Zillow, Realtor.com, and over 750+ top search sites.
24/7 Online
Visibility your home is marketed day and night, ensuring no buyer misses it.
The Importance of Professional Photography
The Importance of Professional Photography
Open Houses That Attract Buyers
We host open houses designed to maximize exposure and buyer interest—both virtually and inperson.
Show-Ready Guarantee: We guide you to prepare your home for maximum appeal.
Stress-Free Experience: You relax while buyers tour and connect freely.
Fast Feedback: Within 24 hours, you’ll get valuable insights from attendees.
A picture is worth a thousand words. That is why we use a professional photographer! They will capture all the unique features of your home to stand out.
DIGITAL MARKETING
Your Home, Everywhere Buyers Look
Dedicated Website
We’ll create a dedicated page for your home and share it with buyer agents, so they can showcase your property’s unique features directly to their clients.
Showcase your home on a custom webpage designed to impress buyers and their agents.”
DIGITAL MARKETING
Massive Reach. Maximum Attention.
Social Media
Social Media is a crucial step to getting your home sold, and our social media presence is growing every day, which means your h t i f t f
We use Facebook, Instagram, and other platforms to showcase your home daily, driving more eyes and more offers
THE MARKETING STEPS
THE MARKETING STEPS
THE MARKETING STEPS
THE MARKETING STEPS
THE MARKETING STEPS
Offer & Contract
Counsel seller on offers. Explain the pros and cons of each offer we
Confirm the buyer is pre-qualified by contacting the loan officers
Negotiate all offers on the seller's behalf
Skilled negotiation ensures your terms are clearly communicated. Record and promptly deposit the buyer's money into an
THE MARKETING STEPS
THE MARKETING STEPS
Tracking The Loan Process
THE MARKETING STEPS
Closing Preparations and Duties
Coordinate the closing process with the buyer's agent and lender
Ensure all parties have all forms and information needed to close the sale
the location for
Confirm closing date and time and notify all parties Work alongside the attorney in resolving any title, easement, or boundary issues if needed
Guide buyers through final walkthrough, securing a seamless sale Research all tax, HOA, utility, and other
Request final closing figures from the closing agent (attorney or title company)
THE MARKETING STEPS
Closing Preparations and Duties
Recieve and carefully review closing figures to ensure accuracy
Provide earnest money deposit from escrow account to closing agent
Coordinate closing with seller's next purchase, resolving timing issues Guarantee no surprises so you receive full proceeds at closing
sellers to one of the best the agent in their destination, if applicable
Staging That Sells Homes Faster
A beautifully staged home makes the right first impression—and attracts the right buyers.
Why Staging Matters:
Showcases your home’s best features
Makes rooms look bigger, brighter, and more inviting
Helps buyers picture themselves living there
Drives stronger offers faster
Your home stands out online, looks stunning in photos, and creates instant emotional connection during showings.
Follow these proven tips to highlight your home’s best features in photos.
Inside:
Clear stacks of mail, bills, and magazines
Hide pet bowls, crates, and litter boxes
Wipe glass doors & windows until spotless
Replace burnt-out bulbs, turn on all lights
Put toys & shoes out of sight
Outside:
Clear driveway (no cars visible)
Hide trashcans, roll up hoses
Tidy yard: trim plants, rake leaves, mow, edge
Kitchen:
Wash and put away dishes
Neaten deck & patio furniture, sweep walkways
Remove magnets/ papers from refrigerator
Clear countertops of food, dishes, towels
Bedroom:
Make all beds crisp and neat
Put laundry away and declutter surfaces
Bathrooms: Remove shampoos, razors, and clutter
Hang towels neatly on bars/pegs
Close toilet lids
Keep counters clear (only décor or hand towels)
Clear out shower items
Living Room: Put away remotes and electronics Fluff pillows and straighten furniture
Showing Success Checklist
Simple steps to make your home unforgettable for every buyer.
No TRG representative present
Buyers tour comfortably, no pressure.
Leave interior doors ajar
Creates easy flow between rooms.
Crack open the blinds
Maximize natural light and openness.
Leave home during showing
Lets buyers imagine living there.
Turn on all lights
Bright homes feel warm and inviting.
Lock valuables and personal items
Keep belongings safe and secure.
BUY BEFORE YOU SELL
Your current home can be your down payment for the next one. No need to wait with our exclusive offer. Use your current house’s equity and move on!
Other Selling Solutions
1.Get Approved
Know exactly what you can afford before you shop.
2. Make a Homeward Offer
Stand out with a competitive cash offer on your dream home.
3. Win the Home
Secure your new home with confidence and less stress.
4. Move In
Enjoy your new space right away no waiting, no worries.
5. Sell Your Existing Home
Sell for top dollar on your timeline, without pressure.
6. Buy Your New Home Back
Easily finalize ownership once your old home is sold.
Other Selling Solutions
Fix Now and Pay when you Sell
2024 AT A GLANCE
36 Families Served
36 dreams turned into new homes.
18 Homes Sold in Under 7 Days
Faster sales, smoother moves.
15 Sales with Multiple Offers
Clients gained topdollar results.
2024 AT A GLANCE
$16M+ in Closed Volume
Proven results you can trust.
4 Client Events Hosted Events that build lasting relationships.
5 Local Charities Supported Giving back to the community we love.
THE COMMUNITY
At Townsend Realty Group, we believe real estate is more than homes—it’s about people, families, and communities. That’s why giving back is at the heart of what we do.
Helping Hands
Partnering with Children’s Haven, we support foster children impacted by abuse and neglect bringing hope, health, and brighter futures.
Service with Heart
Rolling up our sleeves to build homes, distribute food, raise funds, and spread joy serving our community when it needs us most.
Supporting Local Schools
We invest in education across Cherokee County, providing support for teachers and students because strong schools create stronger communities.
OUR SERVICE AREAS
THE WORDS
- Cartner Family
What can I say about Tom and Bethany Townsend? They have been with us for 2 houses now. They would meet with us just to talk and advise on even if we should sell.
When it was time to sell and buy, they were all business. No pressure at all, and compassion to our changing needs. They were sensitive to what we were looking for and they brought the right people to our home.
Both of our homes sold quickly, and we found a great home to live in. Jane and Kaela are great to work with and speedy in communication.
-Karl Barbour
Got the best price on our new home. Tom did a great job in selling our home and helping us find a new one.
His knowledge of current market trends helped us price our home and helped us get the best price on our new home!
THE WORDS
- Denise Lee-Hinds
I have worked with many realtors over the years and haven't always been pleased with their services. Our new non-profit business required a commercial realtor to find a property to lease & I was fortunate to find Tom Townsend.
He's an extraordinary realtor - he's kind, responsive, knowledgeable & professional!! Thanks again
-Darlene DeMesa
Tom was very professional and knowledgeable in the real estate field. He provided a professional photographer to take pictures and had the property advertised in several social media outlets.
I would definitely recommend and use his expertise again in the future.
INTERVIEWING OTHER AGENTS?
Yes No
Yes No
The right questions ensure you get maximum value for your home.
Do you place my home on 3 MLSs, including the international MLS?
Do you offer a 72 hour sold program?
Do you have a dedicated listing assistant?
Do you have a dedicated closing assistant?
Do you send personalized letters to my neighbors?
Do you include professional photography and drone footage?
Do you include a professional virtual tour?
Do you proactively contact the agents who's clients received my listing through the MLS?
GIVING BACK TO LOCAL SCHOOLS
Do you offer staging and do you feel my home needs it?
Do you pre-screen every buyer before each showing?
Do you have a large "arm hanging" sign?
Do you market my home on all social platforms?
INTERVIEWING OTHER AGENTS?
Do you do a professional bound home presentation book? Yes No The right questions ensure you get maximum value for your home.
Do you provide weekly activity reports?
Do you only work with sellers so you are 100% focused on my needs?
Do you have a dedicated person(s) to answer buyers inquiring about my home so they don't move on to another listing?
Do you contact over 1,000 out of the area agents per month about buyers looking in my area?
Do you offer to be present at all showings, if beneficial?
Do you offer an option for me to buy before I sell?
Are you in the top 5% of all agents within your office?
Do you have a network of vendors that you coordinate any services I need to have completed?
Do you do customized appraisal packets for the appraiser?
Do you have the ability to do a net profit for me, right now?
Do you have a program if I want to sell off market?
