TOLE Public Works Development Tier Progression Plan

the

Town of Little Elm DEVELOPMENT TIER PROGRESSION PLAN

I N T E G R I T Y

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C U S TO M E R

S E R V I C E

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E F F I C I E N C Y

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I N N O VAT I O N

The Town ▪ 56,000 residents

▪ 369.25 full-time

equivalent team members ▪ 21.4 square miles

– 6.1 square miles of water ▪ 66 miles of

shoreline

Public Works ▪ 48 FTEs – Utilities – Water Distribution

– Wastewater Collection – Wastewater Treatment

– Streets – Maintenance – Traffic Operations

– Stormwater – Solid Waste

– Fleet

▪ Recruitment

– Job market shift due to Covid-19 – Competition for talent ▪ Retention

Opportunity Areas

– Lean staff

– Growth & development – Growing future leaders ▪ Culture

– New leadership just prior to Covid-19 – More intentional focus

DEVELOPMENT TIER PROGRESSION PLAN

▪ Accordion analogy ▪ Single Position

– Allowed to expand and contract – Based on skills and certifications of individual

What is it?

▪ No position limits

▪ Outlines the requirements in training and

licensing necessary to advance throughout various levels ▪ Each training is tracked by supervisor

Overview

▪ As a team member reaches a specified milestone,

they are eligible for a promotion ▪ Multiple layers for some positions

▪ Three weeks of cross-training in each respective

division ▪ Three day equipment operation and maintenance

internship with the Fleet division

CrossTraining

▪ Total of 12 weeks and 3 days of required cross-

training ▪ Intent is to gain insight and understanding of

each position in the divisions and be able to assist if the need arises ▪ Prior job-related experience in the various

divisional fields can be substituted for crosstraining

Team Member Responsibilities ▪ Seeking training opportunities

▪ Ensuring enrollment ▪ Attending ▪ Passing all required tests ▪ Maintaining proof of completion ▪ Maintaining licenses

Water Operator

Wastewater Collection Operator

Wastewater Treatment Plant Operator

Street Maintenance Operator

Stormwater Maintenance Operator

Fleet Specialist

▪ Utilities

– Completed and promoted: 5 – Employees in the progress of the plan and received 1st promotion: 5 – Employees who have begun the Progression Plan with no promotion yet: 7

Stats

▪ Streets/ Drainage

– Completed and promoted: 2

– Employees who have begun the Progression Plan with no promotion yet: 6 ▪ Fleet

– Employees who have begun the Progression Plan with no promotion yet: 3 ▪ A total of 28 employees (70%) of the 40 eligible have begun

or completed the Progression Plan.

▪ Participation

– Actively involving employees in the progression plan ▪ Willingness

– Fostering a positive attitude and eagerness to contribute

How We Define Success

▪ Retention

– Retaining valuable talent with the organization, minimizing turnover.

▪ Tenure

– Valuing employees' length of service for stability ▪ Career Growth

– Providing opportunities for career advancement

– Sometimes outside of our organization

contact Jason Shroyer, P.E. Director of Public Works jshroyer@littleelm.org

Cody Collier, Assistant Director of Public Works ccollier@littleelm.org