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ALTERNATIVE TOURISM FOR FURTHER DEVELOPMENT

ourism as a major industry has many players who can impact many small and medium businesses in the country and this Industry also have some unique characteristics and challenges. The snowballing nature of the impacts of this Industry always throws these challenges to governments all over the world. With developments in the Tourism sector, the economic process of each destination is influenced across many levels. But for increased efficiency, a more calculated approach towards diversification in Tourism is the need of the hour for both consumers and the Industry as well. Developments in tourism will not be efficiently possible as long as local communities and establishments are neglected or not allowed to participate. More and more developing countries are starting to be fully aware of the potential benefits of tourism and those who have suitable tourism infrastructure have already prioritized well ahead and use their tourism Industries for economic development. The contribution of Tourism to create a socio-political environment for peaceful coexistence of societies with diversified cultures have already been established at various levels globally. Responsible and sustainable tourism is paramount in maintaining the equilibrium of global peace and natural sustainability to position tourism as one of the most peaceful industries. In modern times, travelers are not satisfied with just stereotypical itineraries like the sun, sand, and sea. A while ago, little awareness about new unexplored destinations caused most

people to flock to the most popular places but now the scenario is different, and travelers are more aware of opportunities mainly thanks to the Technological revolution. Travelers have made changes in their itineraries from familiar and established destinations to unexplored destinations and it is time to change the attitude of the Tourism industry as well. Since its potential has the capacity to influence the economy of the country directly or indirectly and no doubt is left in the case of Tourism whether it can influence local regional and national economies. Alternative Tourism is one solution to satisfy the diverse and different needs of customers. It is the one tried and tested answer to todayâ&#x20AC;&#x2122;s valueoriented Tourists. Alternative tourism reforms can perhaps change the entire tourism industry and will make tourism far more responsible. It can also act as a new marketing tool to woo the footfalls of those who belong to the responsible class or are more focused on getting experiences. Traditional Mass tourism has its own limits since the benefits are limited whereas alternative tourism is termed as more beneficial. Now due to Globalization, countries are increasingly dependent on each other all over the world. Every negative shock in one country can be spread to other countries. Through practicing Alternative Tourism. the increased risk due to the interconnection and interdependence of economies can be greatly minimized.

Rajani A, Executive Editor

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TOURISM INDIA APRIL 2019 VOL 21 NO.12 RNI NO. KERBIL/1998/7642 POSTAL REGN. NO. KL / TV (N) / 432 / 2018-20 25TH & 26TH EVERY MONTH

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APRIL 2019

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MANAGING EDITOR Ravisankar K V EXECUTIVE EDITOR Rajani A ART EDITOR N Bhattathiri

DESIGN EDITOR Gopakumar K

LAYOUT DESIGNER Godfrey Jr.

PHOTOGRAPHER Vivek R Nair, Murukesh Iyer ONLINE EXECUTIVE Arshad Sulaiman

COORDINATOR-CIRCULATIONS Meena S BUSINESS & EDITORIAL ASSOCIATES LONDON T Haridas +44 7775833754 GERMANY Thomas Kannenkeril +4915124367982 NEW DELHI D Anilkumar +91 9868123311 MUMBAI K.V. Satyanath +91 9745598126 KOLKATA Jayasree Singh +91 94330 60333 BANGALURU Damodaran K Nair +91 8310955261

OBEROI HOTELS & RESORTS REAFFIRMS ITS BRAND PROMISE

MYSTICAL WILDLIFE EXPERIENCE WITH FORSYTH LODGE

HOLLYWOOD IN MALDIVES

EDITORIAL & CORPORATE OFFICE TOURISM INDIA PUBLICATIONS PVT. LTD SEKT 52, TOURISM HOUSE, THAMARAKULAM LANE SASTHAMANGALAM P O, TRIVANDRUM, KERALA, INDIA 695010 TEL: +91 471 2315256 FAX: +91 471 2315197 CONTACT US editor@tourismindiaonline.com Mob: +91 9847060531 circulation@tourismindiaonline.com Mob: +91 99471 60531 marketing@tourismindiaonline.com Mob: +91 99472 60531 Internet edition www.tourismindiaonline.com Digital Edition: https://issuu.com/tourismindia No part of this magazine may be reproduced without the written permission of TOURISM INDIA PUBLICATIONS PVT.LTD.

Edited, Printed and Published by Ravisankar K V on behalf of TOURISM INDIA PUBLICATIONS PVT LTD, SEKT 52, Tourism House, Thamarakulam Lane, Sasthamangalam P O, Trivandrum, Kerala, India 695010 Printed at Orange Printers Pvt. Ltd, Gandari AMmankovil Road, Trivandrum – 695 001 for Arsha Offset Graphix, Janvilla Lane, Sasthamangalam P.O, Trivandrum 695010 Editor: Ravisankar K V

41 “THE HIDDEN GEMS OF BELGIUM”

ETIHAD SELECTS IBS TO IMPROVE OPERATIONAL EFFICIENCY AND GUEST RELATIONS

JEWEL CHANGI AIRPORT WELCOMES TRAVELERS WITH WIDE RANGE OF OFFERINGS

JORDANAN ULTIMATE FAMILY DESTINATION

50 GENERAL SALE OPENS ON SILVERSEA’S WORLD CRUISE 2021

RIDE THE WAVES OF NAZARÉ BEACH IN PORTUGAL

10 - India Bags ‘Golden City Gate Tourism Awards 2019’ 11 - Capt. Swadesh Kumar Re-Elected as President of ATOAI 14 - TBO Group Expands its Leisure Portfolio in Island Nations 16 - Twenty14 Holdings to debut South Asia’s First Tribute Portfolio 18 - Kerala Blog Express with International Writers Sets Off Tour 20 - How Does India Travel 25 - Himalayan Travel Mart’ From June 6-9 with “Spirit of the Himalayas” 32 - RCI Announces Affiliation with Tathastu Resort 37 - Appointments 28 - Japan Airlines and Travelport agree to launch New Joint Venture 22 - 7 Skills Every Leader Needs in times of Disruption 34 - Amazing Holiday at Contour Island Resort 44 - Hestourex 2019 concludes successfully at Antalya Turkey 46 - National Geographic Expeditions offer to indian travellers 52 - Cinnamon Life Presents Matilda The Musical In Sri Lanka

NEWS / EVENTS

INDIA BAGS ‘GOLDEN CITY GATE TOURISM AWARDS 2019’ AWARDS WERE RECEIVED BY MR. YOGENDRATRIPATHI, SECRETARY,TOURISM AT ITB BERLIN

Mr. Yogendra Tripathi IAS, Secretary, Ministry of Tourism and officials with ITB Award

he Ministry of Tourism, Government of India has won the First Prize in the category of TV Cinema Spot at the prestigious international Golden City Gate Tourism Awards 2019. The awards were received by Mr. YogendraTripathi, Secretary,Tourism at the annual award ceremony at ITB Berlin, the world’s leading tourism trade show being held from the 6th to 10th March 2019. Promotional films / television and commercials Yogi of the Racetrack , The Reincarnation of Mr. and Mrs. Jones, Sanctuary in Paris,Maharani of Manhattan and The Masala Master Chef produced by the Ministry as part of its Incredible India 2.0 Campaign received the awards: The Golden City Gate Tourism Multi-media Awards are given annually in various categories related to the Tourism and Hospitality sectors. The ‘Golden City Gate’ is a creative multimedia international competition for 10

Tourism India April 2019

PROMOTIONAL FILMS / TELEVISION AND COMMERCIALS YOGI OF THE RACETRACK , THE REINCARNATION OF MR. AND MRS. JONES, SANCTUARY IN PARIS,MAHARANI OF MANHATTAN AND THE MASALA MASTER CHEF PRODUCED BY THE MINISTRY AS PART OF ITS INCREDIBLE INDIA 2.0 CAMPAIGN RECEIVED THE AWARDS

countries, cities, regions and hotels. The entries received for the awards are judged by an international jury comprising film and tourism experts. The Ministry of Tourism has launched the Incredible India 2.0 Campaign in September 2017. The 2.0 Campaign marks a shift from generic promotions across the world to market specific promotional plans and content creation. Thematic creatives on different Niche tourism products have been produced and are being used in the Campaign, to cater to diverse consumer interests.These include the above Television Commercials on Yoga, Wellness, Wildlife, Luxury and Cuisine, which have been very well received the world over, registering about 155 million views on social media. The commercials have been produced in English with voice overs in 9 international languages, viz. German, French, Spanish, Italian, Russian, Chinese, Japanese, Korean and Arabic.

N E W S / A S S O C I AT I O N

CAPT. SWADESH KUMAR RE-ELECTED AS PRESIDENT OF ATOAI ATOAI ELECTED MR. SANJAY BASU AS SR. VP AND MR. TEJBIR SINGH ANAND AS VP FOR 2019-2021

apt. Swadesh Kumar, Managing Director of Shikhar Travels India Pvt. Ltd has been once again elected as the President of Adventure Tour Operators Association of India (ATOAI). The Annual General body meeting held at The Park Hotel, New Delhi have been elected the President and other office bearers for the period 2019-2021 unopposed. Mr. Sanjay Basu, Managing Director, far Horizon Tours has elected as Sr. Vice President and Mr. Tejbir Singh Anand, Managing Director-M/s Holiday Moods Adventures Pvt. Ltd. as Vice President , while Mr. Vinayak Koul-Director, M/s Snow Lion Expeditions Pvt Ltd. elected as the Secretary and Mr. Vaibhav Kala, Founder M/s- Aquaterra Adventures

Pvt Ltd. as Treasurer of ATOAI. First time in the history of ATOAI, two members from Southern region has been included in the Executive Committee members. Cdr. Sam. T. Samuel, Managing Director, Kalypso Adventures Pvt. Ltd. Kochi, and Mr. Pradeep Murthy, Managing Director, Muddyboots Vacations Pvt. Ltd. The other executive committee members are:- Mr. Akshay Kumar, Past President and Managing Director, Mercury Himalayan Explorations Ltd. , Mr. Ajeet Bajaj, Managing Director-M/s Snow Leopard Adventures Pvt. Ltd, Mr. Rajesh Ojha, Co-Founder- M/s Banjara Camps & Retreats, Mr. Ravi. S. Kalra, Managing Director, Travel Inn (I) Pvt. Ltd. and Mr. Vishwas MakhijaManaging Director, M/s India Insight Touts Pvt Ltd

ATOAI office bearers during AGM at New Delhi; Mr. Vinayak Koul, Mr. Tejbir Singh Anand, Mr. Vishwas Makhija, Ms. Deepika Chaoudhary, Executive Director, ATOAI, Capt. Swadesh Kumar, President, ATOAI, Mr. Sanjay Basu, Cdr. Sam. T. Samuel, Mr. Ravi. S. Kalra and Mr. Rajesh Ojha

April 2019 Tourism India

N E W S / H O S P I TA L I T Y

OBEROI HOTELS & RESORTS REAFFIRMS ITS BRAND PROMISE NEW BRAND IDENTITY AND MARKETING STRATEGY UNVEILED

beroi Hotels & Resorts reaffirms its long-held dedication to guest experience through a new brand identity and communication program. With a deep belief in and commitment to guests, Oberoi Hotels & Resorts was conducted an extensive research to initiate an exciting journey of brand re-discovery for Oberoi. The research demonsrated the sincere care and personal attention that guests experience when they stay with Oberoi

Tourism India April 2019

and this quality and the emotional impact sets Oberoi Hotels & Resorts apart. As a result, Oberoi Hotels & Resorts has revisited its identity to ensure that it reflects all its core values and proudly presents the “Oberoi Sun”. The “Oberoi Sun” translates the warmth, energy and sense of wellbeing of guests experience. Also launched is the newly revamped website that hopes to capture an online experience that mirrors Oberoi

Hotels and Resorts. The website has endeavored to capture the unique Oberoi Experiences offered across all the hotels and resorts through a film from pristine beaches to snowcapped mountains, from serene lakes to bustling cities. The words ‘Heart. Felt.’® have been added to explain the way guests describe their Oberoi experience and form the central pillar of the brand strategy and communication program. Talking about the branding initiative, Mr. P.R.S. Oberoi, Executive Chairman, The Oberoi Group says “For all of us at Oberoi Hotels & Resorts, our guests come above everything else. This has been the foundation of our existence for over 85 years and holds as true in our hearts and minds today as it did when the first Oberoi hotel was established by my father Rai Bahadur M.S. Oberoi in the 1930s. With a deep

OBEROI HOTELS & RESORTS’ NEW BRAND IDENTITY REFLECTS ALL ITS CORE VALUES WHILE “OBEROI SUN” TRANSLATES THE WARMTH, ENERGY AND SENSE OF WELLBEING OF GUESTS EXPERIENCE

belief and commitment to our guests, we thought who better to guide us into the future than our guests, initiating an exciting journey of brand re-discovery for Oberoi.” Adding to this, Mr.Vikram Oberoi, Managing Director and CEO, The Oberoi Group says “In the research that we carried out, we learnt that it is the warmth, kindness and sincerity in the way we take care of the needs of our guests, that awards us their trust and loyalty. Guests continue to tell us how people at Oberoi touch their hearts in a deep, profound and caring manner, compelling them to choose our hotels and recommend us to friends and family.” Oberoi Hotels & Resorts operates 22 Hotels and Resorts in 6 countries. The Oberoi Marrakech, Morocco,the newest resort in the portfolio, is set to open in 2019.

April 2019 Tourism India

N E W S / O N L I N E T R AV E L

TBO GROUP EXPANDS ITS LEISURE PORTFOLIO IN ISLAND NATIONS TBO ACQUIRES ISLAND HOPPER, AN EXCLUSIVE ISLAND NATIONS HOLIDAY PROVIDERS AND CLICKITBOOKIT, B2B ONLINE PLATFORMS FOR STRENGTHEN ITS PRESENCE IN MALDIVES, MAURITIUS AND SEYCHELLES

BO Group, India’s leading online platform www. travelboutiqueonline. com ’s promoters, has announced the acquisition of Island Hopper, an exclusive Island nations holiday providers and Clickitbookit, B2B online platforms for vacations to Maldives, Mauritius and Seychelles. Both these travel consolidators are leading companies in terms of number of passengers visiting the island nations of Mauritius, Maldives, and Seychelles, along with a bouquet of travel products and services in the Greek Isles. Mr. Ankush Nijhawan, CEO & Co-Founder of TBO Group said that “Island Hopper and Clickitbookit have until now enjoyed a ‘numero uno’ position in these markets and with this acquisition, TBO will expand its leisure travel product footprint and scope in these island nations too. 14

Tourism India April 2019

Mr. Ankush Nijhawan CEO & Co-Founder of TBO Group

This acquisition brings tremendous opportunity and pricing advantage coupled with quality service to our B2B partners and will make TBO an overnight leader in these fast-growing island markets. With this acquisition, TBO will now start exploring possibilities with other emerging island markets globally. Especially with the increase of air connectivity from Tier-II cities into the Maldives will further double our business in 2019-2020. Sandeep Bhasin who was a pillar in building this business will be now be joining the TBO umbrella and will be the Vice President of this new acquisition“, while speaking about this decision. Mr. Viraat Bhalla, MD, Island Hopper, said, “We had invested years at nurturing relationships, understanding local market dynamics and curating a portfolio of competitive

products and offerings in these island markets. We have been singularly focused on providing the customer with a cost-effective and seamless holiday experience. I am glad that under the TBO legacy our brand will continue to flourish.” Mr. Gaurav Bhatnagar, Co-Founder, TBO Group, added, “Given the technological leverage offered by TBO’s online platform and widely woven web of travel agents and tour operators in the Indian sub-continent and other global markets, TBO will now efficaciously provide services in these island destinations to the travel fraternity who earlier may not have had access to Island Hopper. On the flip side, these islands may well get a fillip and enjoy more substantial inflows from various new source markets.” TBO, popularly known as Travel Boutique Online, headquartered in

TBO WILL EXPAND ITS LEISURE TRAVEL PRODUCT FOOTPRINT AND SCOPE IN THESE ISLAND NATIONS

Mr. Gaurav Bhatnagar Co-Founders, TBO Group

India, is a leading B2B online travel distribution company. Founded in 2006, TBO has since expanded its operations to more than 95 countries across the globe with USD 1.4 billion as an annual turnover TBO leverages its proprietary online technology platform to distribute airline, hotel inventory, cruises, and allied services to its travel partners. April 2019 Tourism India

N E W S / H O S P I TA L I T Y

TWENTY14 HOLDINGS TO DEBUT SOUTH ASIAâ&#x20AC;&#x2122;S FIRST TRIBUTE PORTFOLIO PORT MUZIRIS, A TRIBUTE PORTFOLIO HOTEL TO BE LAUNCHED IN APRIL NEAR COCHIN INTERNATIONAL AIRPORT

Mr. Adeeb Ahamed, Managing Director, Twenty14 Holdings. 16

Tourism India April 2019

wenty14 Holdings, the leading global hospitality investment firm, announced that they would soon launch Port Muziris – South Asia’s first Tribute Portfoliohotel, part of Marriott International, Inc., near the Cochin International Airport. The 55-room property is all set to be opened to the public in April. Port Muziris encapsulates the rich culture, history and art of the port town of Kochi. Elegantly designed with imprints of the city, Port Muziris also boasts a large collection of artworks from local artists. “We are thrilled to debut the first Tribute Portfolio in South Asia. At Twenty14 Holdings, we share the vision of offering a unique experience for guests,” said Adeeb Ahamed, Managing Director, Twenty14 Holdings. “Kerala has long been one of the most sought-after destinations worldwide, and we are excited to be part of the state’s flourishing tourism sector. We look forward to extending our legacy of providing outstanding hospitality to guests across Kerala and India through our bespoke properties.” Tribute Portfolio, launched by Marriott, is a collection of exceptional independent hotels around the globe. Tribute Portfolio is designed for travelers seeking fresh travel experiences that reflect their own unique individual point of view. With a focus on expressive design moments, vibrant public spaces, and a flexible food and beverage model, Tribute Portfolio is for full-service developers keen on creating spaces that connect people and places. Diverse in experiences and robust with personality, each Tribute Portfolio hotel is a magnet for the colorful and quirky, much like the travelers who choose to stay at them. “We are delighted to announce the first Tribute Portfolio hotel in India, with the opening of Port Muziris hotel

PORT MUZIRIS ENCAPSULATES THE RICH CULTURE, HISTORY AND ART OF THE PORT TOWN OF KOCHI. ELEGANTLY DESIGNED WITH IMPRINTS OF THE CITY, PORT MUZIRIS ALSO BOASTS A LARGE COLLECTION OF ARTWORKS FROM LOCAL ARTISTS. in Kochi. This will also mark the debut of our 16th brand to join the Marriott International portfolio in India,” said Mr. Neeraj Govil, Area Vice President, South Asia, Marriott International, Inc. He added, “We are honored to partner with Twenty14 Holdings for their first hotel in India. With its unique design and vibrant social spaces, we are sure this hotel will become a preference for leisure travelers.” Port Muziris which includes 55-keys, 2 F&B outlets and a 150-pax capacity ballroom is Twenty14 Holdings’ first property in India. Currently, the hospitality investment firm has over $750 million portfolio of properties around the world, including the Waldorf Astoria Edinburgh – the Caledonian in Scotland, Sheraton Oman in Muscat and Steigenberger Hotel Business Bay in UAE. Earlier this year, Twenty14 Holdings’ had announced its entry into mainland Europe with their first property in Switzerland – the InterCity Hotel Zurich Airport. The firm is also in the final stages of development of a luxurious fivestar hotel at 1-5 Great Scotland Yard, the former headquarters of London’s Metropolitan Police.

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N E W S / NAT I O NA L

“NEVER MISS KERALA”

SAY TOP BLOGGERS FROM AROUND WORLD 26 PROMINENT INTERNATIONAL SOCIAL MEDIA INFLUENCERS FROM 21 COUNTRIES WILL EXPLORE KERALA

erala is absolutely amazing. It’s a land where nature, culture and people harmonise so well to make the visiting an unforgettable experience. It is simply unmissable.” This was the general refrain of Kerala Blog Express members, a group of 26 bloggers from 21 countries who travelled through Kerala- God’s Own Country. Facilitated by Kerala’s Tourism Department in partnership with the tourism industry, the sixth edition of the Kerala Blog Express (KBE), which set out from Kochi on March 21, wound up at the internationally renowned Kovalam beach resort, on April 6, 2019 at Trivandrum. As top travel bloggers and social influencers who have been to many parts of the world, each one of them

has his or her personal choices and judgments when it comes to rating and writing about the places they visit. But while sharing their experience of the current trip at the sea-front Hotel Leela Raviz, they were unanimous in their view that ‘Kerala is a place which no traveller can afford to miss.’ “It’s an experience of life. It’s all about getting memories,” said Ms. Shea Powell from Jamaica. “I will tell the world about the “complete and different experience of Kerala through my blog.” Ms. Shea was especially bowled over by the exquisite taste and variety of Kerala’s spice-rich food and Alleppey (Alappuzha) remains one of the best places she has ever seen anywhere in the world. “The most striking thing about

Kerala is its tranquility and its friendly people,” said Mr. Alex Chacon, blogger and video producer from the US. “I will certainly record the deep impression that Kerala has left on me and post videos and photographs on my blog www. Conquer The World.com,” he gushed forth. Thanking the participants for showing keen interest in Kerala, Ms. Rani George IAS, Secretary, Kerala Tourism said that, the latest edition of KBE would certainly generate a lot more enthusiasm about the state the world over. “They all say it had been a memorable experience. I am sure the writings and images to be put out by these 26 bloggers from 21 countries would take forward Kerala Tourism’s Human by Nature campaign,” said Ms.

Mrs. Rani Georege IAS, Secretary and Mr. P. Bala Kiran IAS, Director of Kerala Tourism with Travel bloggers 18

Tourism India April 2019

George, who was present to listen to their experiences and bid farewell to them. “This time round, we have been able to bring bloggers from Latin American and African countries. This will help create greater global interest about Kerala,” said Mr. P Bala Kiran IAS, Director of Tourism. “All those who had joined the journey are going to be our brand ambassadors,” he said, adding: “It was a joint endeavour of the State Government and Tourism trade.” Mr Baby Mathew, President, Kerala Travel Mart Society (KTM), was also present at the farewell ceremony. Farhana Oberson from Kenya was presented the Kerala Tourism’s prize for the best content posted during the journey for her video on the state and its people. “Kerala has the most kind and smiling people I have seen in any place I visited,” she said after receiving the prize. A unique initiative of Kerala’s Tourism Department, KBE seeks to earn global focus on the state’s brand

FARHANA OBERSON FROM KENYA WON THE PRIZE FOR THE BEST CONTENT POSTED DURING THE JOURNEY FOR HER VIDEO ON KERALA AND ITS PEOPLE assets through first-hand accounts of the travellers. The journey facilitated the visitors to write and post their experiences real-time, as the luxury coach that took them to the best locations of the state was equipped with cutting-edge connectivity solutions. The KBE this time had a stronger representation from Latin American countries and had 16 of its 26 bloggers women. The endeavour was based on

Kerala Tourism’s latest global campaign titled ‘Human by Nature’, a threeminute video film that encapsulates the scenic state’s unique charms. KBE shaped up after organisers shortlisted more than 7,000 entries the department received from 50-plus countries. The bloggers in KBE 6 included the well-known Alex Chacon of the US and London-based Alex Outhwaite. While Chaon has traversed through more than 60 countries on a motorcycle clocking over two lakh kilometres and has two lakh followers on Youtube, Outhwaite has more than one lakh followers on Facebook. Nelson Mochilero from Peru is a creator of the first website for backpackers in Spanish, having more than six lakh followers on Facebook. During their Kerala trip, the bloggers were exposed to a multitude of experiences, including adventure activities, Responsible Tourism initiatives, culture, classical art forms and cuisines

Travel bloggers with Mr. Bose Krshnamachari, Renowned Painter at Kochi Muziris Biennale

April 2019 Tourism India

A N A LY S I S / T R AV E L T R E N D S

HOW DOES INDIA TRAVEL INDIA’S TRAVEL SPENDS EXPECTED TO GROW AT 13% TO $136 BILLION BY 2021

he Indian traveller has come of age, spending approximately $94 billion in 2018, on around 2 billion domestic and international trips, helping the Indian travel and tourism industry achieve unprecedented scale. The momentum is expected to continue and the industry will grow at a 13 percent CAGR to $136 billion by 2021, according to a report, ‘How Does India Travel’, released by Bain & Company and Google India today. The report outlines how India spends on travel, the influence of online channels in their purchase journey and potential growth opportunities for travel businesses till 2021. Deep diving into the $136 billion spends, the report cites a 12 percent growth in transportation ($50 billion), 13 percent growth in lodging ($21 billion) and consumption, which includes spends on shopping, recreation and food, to grow at 13 percent ($65 billion) over the next three years. Additionally, as more people come online, smartphone penetration improves and use of digital payments goes up, the report estimates 20

Tourism India April 2019

that Indian travellers will spend an additional $24 billion on online travel bookings over the next three years, a growth from 25 percent in 2018 to 35 percent in 2021. Elucidating the planning journey of Indian travellers, both for business and leisure, the report calls out five phases of a customer journey - Interest, Research, Booking, Experience and Sharing. According to the report during key research-heavy phase of interest, research and experience, digital plays a pivotal role with over 86 percent of consumers being influenced by online channels. During this phase, travellers spend their maximum time on search, travel tour provider

websites, price comparison websites, and travel articles. Online video too plays a significant role with 21 percent of travellers being influenced by this platform. In the booking and sharing phase, the report states that nearly 60 percent of customers book transport and lodging online, and over 50 percent share feedback online with social media being the dominant platform. Talking about the market opportunities for online travel players, Vikas Agnihotri, Country Director - Sales, Google India said, “New users perceive that online channels are geared towards the more frequent flyers and experience-

FUELED BY DIGITAL, INDIAN TRAVELERS TO SPEND AN ADDITIONAL $24 BILLION ON ONLINE TRAVEL BOOKINGS OVER THE NEXT THREE YEARS

oriented travellers; and existing travellers research online but the lack of trust in payments and booking experience make them end up booking offline. If travel players tap these online users through personalised marketing, messaging and travel plans, they can further augment online travel bookings. This can be done by adopting digital technologies to influence customers early in the journey and moving from one-time engagement to ongoing relationships to have a positive impact.” “There is a perception amongst consumers that online channels are geared towards premium customers, along with a marked distrust around payment and pricing terms. It is imperative for businesses to address these concerns in order to effectively tap into the growing base of users.” Arpan Sheth, partner Bain & Company said. The report has identified the five cohorts of travellers in India, across business and leisure travel, and categorised each against their online research behaviour.

Frequent flyers who make their choices based on convenience, availability, brand preference and past experiences and nearly 70 percent of them booked online, cumulatively spent $17 billion in 2018. Budget business traveler makes their decisions based on cost of travel, availability and consultation amongst their personal business network and 86 percent of them researched online whereas only 60 percent book online, cumulatively spent $20 billion in 2018. Experience-oriented traveler extensively research both online and offline for ‘authentic’ experiences and convenience of options; display high loyalty towards preferred brand of airlines or hotels and actively share experiences. Around 70 percent of their bookings were done online and cumulatively spent $22 billion in 2018. Budget group traveler make multiple decision-makers in the process and take the final decisions based on minimal cost and 90 percent researched online and 55 percent booked online, cumulatively spent $29 billion in 2018. The Occasional traveler

visiting friends/relatives prefer to maximize family convenience within a budget and believe online terms and conditions are restrictive and 92 percent researched online but only 60 percent booked online, spent $6 billion in 2018. The report cites five major shifts that marketers need to make to market to the online travellers - Alleviate consumer concerns by improving the booking and payment experience to build a trusted brand and increase adoption, Address the negative customer perception issues by mass customization to drive higher share in the segment, Utilising consumer technology to penetrate mass segments (standardise, enable sharing), reach non-transactors (build offline presence), and create new user access. New innovative and frugal ways to package the experience to increase both adoption and retention with a robust digital backend to adapt to customer needs across the purchase journey are the recommendations.

April 2019 Tourism India

F E AT U RE / M A NAG E M E N T

7 SKILLS EVERY LEADER NEEDS IN TIMES OF DISRUPTION By SIMON FREAKLEY

Chief Executive Officer, AlixPartners

n our current times of great change, people are questioning what it means to be a leader and rethinking what we expect from those chosen to lead. There are certain qualities that leaders should always embody, such as integrity, persistence and objectivity. But my involvement in the transformation of hundreds of companies has shown me that different strengths are required at different times. The following characteristics are critical for leading through disruption.

1. COMMUNICATION This is the most critical attribute on the list. A leader must think of themselves as akin to a Chief Communications Officer. They must not only set the strategic vision - where the team is going and how it will get there - but also develop and articulate clear messaging so the vision is easily and widely understood.

2. URGENCY In times of great disruption, not making decisions quickly can be just as destructive as making the wrong ones. Leaders must drive execution. 22

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This means some decisions will be made without the optimal level of input and information. The key is to make decisions that are “nearly right, but now”, then pivot if necessary when new information becomes available.

3. COLLABORATION Success rests on the ability to engage the entire leadership team and other key stakeholders around a common vision and shared goals. This becomes critically important at various points throughout planning and execution. These groups will not only help to solve problems and navigate roadblocks, but they will also become evangelizers of your strategic vision, helping to communicate it broadly and inspire greater followership among stakeholders. Focus on your team, championing others and calling out their achievements, while inspiring, motivating and leading by example. “Never on your own” is one phrase that always has stood out to me. In times of change, it should be your mantra.

4. CREDIBILITY AND AUTHENTICITY Credibility is an important leadership attribute for any situation, but when leading through change it becomes

even more critical. Many building blocks shape it. From a pragmatic standpoint, planning and sequencing various components of a plan and setting achievable milestones can certainly play a role. But so do socalled “soft skills”, such as acting with consistency and reliability, being a moral compass, having integrity and remaining calm.

5. FEARLESSNESS In times of disruption, you must be brave enough to make tough decisions. But you must also be bold and confident enough to remain optimistic, even as you navigate difficult times. It takes a great deal of energy to counter pessimism, plenty of which you will encounter in times of change. The key is to be brave and steadfast in spite of it. Adopting a state of mind centred on personal growth can help, as well as the ability to see change and challenges as opportunities rather than setbacks.

6. STRATEGIC MINDSET Good leaders through disruptive times have an ability to see the big picture and understand the steps needed to achieve the desired outcome. But great leaders also have the grit to recognize what is realistic and achievable at a tactical level, as well as the timelines needed to execute effectively. This knowledge, plus the ability to be both analytical and pragmatic, helps leaders to simplify complexity, which is an important component to a strategic approach.

7. EMPATHY No one is immune to the fact that change is difficult. Even the most enlightened among us have moments of struggle. When leading through disruption, you must never lose sight of this fact. You need to consider what your

stakeholders are thinking and feeling at all times. Especially when the disruption is severe or new, there is a good chance these feelings will include fear, anger, resentment, and, once again, a dose of pessimism. You need to consider, from a place of genuine curiosity and understanding, just where these feelings are coming from

so you can open a dialogue, address any issues and bring people along on your journey. It has often been said there is no leadership without followership. The best leaders rely on their emotional intelligence to help motivate and inspire those around them. April 2019 Tourism India

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ETIHAD SELECTS IBS TO IMPROVE OPERATIONAL EFFICIENCY AND GUEST RELATIONS IMPLEMENTS IBS’ IFLIGHT NEOOPS AND iFlightNEOHUB SYSTEMS

n a landmark development, Etihad Airways, the national airline of the UAE, and IBS Software (IBS), a leading provider of new generation IT travel solutions, have signed a contract to enhance the airline’s operations. After an intense scoping study, IBS was selected to replace the airline’s existing network control system and develop a hub management system, allowing the airline’s employees to move away from manual processes to highly intuitive technology. This will be done by implementing IBS’ iFlight NEOOps and iFlightNEOHUB Systems as the core technological solutions help Etihad to increase its on-time performance, improve operational efficiency, maintain network integrity and to enhance hub connectivity. Under the contract, Etihad Airways will use IBS solutions to automate the monitoring and management of guests and baggage journeys, especially when the journey involves a connection through the airline’s Abu Dhabi Hub. At a global level, the technology will allow for more efficient aircraft assignment and flight tracking, throughout the airline’s network. The new systems will also enable enhanced situational awareness through dashboards and alerts presented to 24

Tourism India April 2019

Mr. John Wright, Vice President Global Airports & Network Operations, Etihad Airways and VK Mathews, Executive Chairman, The IBS Group

the operational control team, as well as faster and more effective decision making for operational issues through suggested resolutions. “Through this strategic partnership, we are delighted to integrate IBS technology into our control centres to fulfil our commitment to delivering exceptional service”, John Wright, Vice President Global Airports &Network Operations, Etihad Airways said.

business systems. VK Mathews, Executive Chairman, The IBS Group said, “We have a hugely successful relationship with Etihad Airways and this deal demonstrates the industry acceptance of our technology solutions to effectively support the needs of an airline renowned for its disciplined business practices. We welcome Etihad Airways to the growing list of iFlight NEO customers

iFlightNEOproducts WILL REVOLUTIONISE THE WAY ETIHAD AIRWAYS CONTROLS ITS OPERATIONS BY SWITCHING TO A HIGHLY AUTOMATED ENVIRONMENT AND ALLOWING INTERFACING WITH OTHER KEY BUSINESS SYSTEMS. The implementation of this technology will enable us to increase effective guest journey management, reduce missed flight connections, enhance punctuality and integrate new software to more efficiently manage operations during disruption. In the future, IBS integration will bolster our commitment to minimise passenger connection time, particularly with the upcoming opening of Midfield Terminal,” he added. iFlightNEOproducts will revolutionise the way Etihad Airways controls its operations by switching to a highly automated environment and allowing interfacing with other key

and expect to be a transformational partner in itsquest to achieve increased operational efficiencies, cost optimisation and growth,” he added. iFlight NEO is designed to manage an airline’s fleet and hub, employ emerging technologies and support innovation. iFlight NEO also solves real-time data integration challenges in airline operations by providing a comprehensive overview of situational awareness that allows for proactive decision making and enables all stakeholders to collaboratively decide on the best disruption management strategy.

HIMALAYAN TRAVEL MART’ FROM JUNE 6-9 WITH

“SPIRIT OF THE HIMALAYAS” NEPAL TOURISM BOARD (NTB) ALONG WITH NEPAL CHAPTER OF PACIFIC ASIA TRAVEL ASSOCIATION (PATA) WILL HOST 3RD EDITION OF HTM 2019

he third edition of the ‘Himalayan Travel Mart’ is set to be organised at Soaltee Crown Plaza in the capital of Nepal from June 6 to 9 2019. HTM 2019 is being organized by Nepal Tourism Board (NTB) along with Nepal Chapter of Pacific Asia Travel Association (PATA) and different stakeholders of the tourism sector with an objective to improve the overall tourism of Nepal by promoting the country as a Himalayan and adventurous destination. Himalaya Travel Mart (HTM) is Nepal’s premier international travel and tourism trade show facilitating unparalleled networking and business opportunities and valuable industry insights among the global tourism and hospitality organizations, and individuals engaged in different aspects of tourism in the Himalayan region. This Business to Business (B2B) mart offers a unique platform for tourism marketing and promotion availing the remarkable gathering of Global Buyers, Himalayan Sellers, Travel Bloggers, Influencers, National and International Media, Travel Industry Professionals and Delegates from around the world. The previous edition of the event helped to promote the tourism sector of Nepal in the international arena, informed Sunil Shakya, president of Nepal chapter of PATA. Deepak Raj Joshi, CEO of NTB, said that the event will also help to promote

‘Visit Nepal 2020’ in the international market. The business-to-business mart will attract tourism stakeholders from Himalayan countries under one roof, said the organizers. According to Suresh Singh Budal, CEO of Nepal chapter of PATA, sellers from Nepal, India, Pakistan, Tibet (China) and Bhutan as well as buyers from Europe, America, Australia, Russia, Asia, the Gulf and Commonwealth countries will participate in the event. HTM brings together the most Prospective Buyers from around the Globe and the Sellers/ Exhibitors with extreme product diversification from Himalayan Tourism Industry including NEPAL and beyond; facilitating them the opportunity to establish, strengthen or expand their business

partnerships. HTM offers two full days of unparalleled networking and B2B Session (Buyers-Sellers Meet) with at least 30 pre-matched appointments generated via PATA Nepal Chapter’s specific business matching software. The HTM 2019 Conference under the theme “Spirit of the Himalayas” is to inspire the audience to understand both the tangible and intangible spirits of the Himalayas unveiling its diverse tourism offerings and potentials. The four day event brings together international tourism experts and hospitality professionals to involve in discussions and share unparalleled insights on the contemporary issues, trends, challenges and opportunities for the development of Himalayan tourism.

April 2019 Tourism India

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JEWEL CHANGI AIRPORT WELCOMES TRAVELERS WITH WIDE RANGE OF OFFERINGS THE MAJESTIC 40-METRE HSBC RAIN VORTEX, THE WORLD’S TALLEST INDOOR WATERFALL, WILL GREET VISITORS UPON ENTERING JEWEL.

ewel Changi Airport (Jewel) the 135,700 sqm lifestyle complex designed by worldrenowned architect Moshe Safdie and features a distinctive dome- shaped façade has opened to the general public on April 17 . It will offer both local residents and international visitors a multi-faceted experience that includes attractions, unique shopping and dining concepts, as well as airport and accommodation facilities. Ms Hung Jean, Chief Executive Officer, Jewel Changi Airport Devt, said, “The vision for Jewel Changi Airport is to be a destination where ‘The World meets Singapore, and Singapore meets the World’. The unique proposition of world-class shopping and dining, seamlessly integrated with lush greenery, fulfils the needs of increasingly discerning travellers for a meaningful and

Tourism India April 2019

experiential journey, even for brief layovers.” As the region’s leading air hub, the opening of Jewel will further strengthen Changi Airport’s position as the transit hub of choice among travellers. Connected to 18 Indian cities via more than 280 weekly services, India is the sixth largest market for Changi Airport. In 2018, 4.8 million passenger movements were registered to and from India, the strongest growth among Changi Airport’s top ten markets, with a yearon-year increase of 12%. As Asia’s most connected city to India, Jewel will enhance Singapore’s attractiveness as a tourism destination for Indian travellers with its exciting mix of offerings, facilities and experiences. Travellers can look forward to a slew of international brands including Emack & Bolio’s, JW360˚, Lavender,

OYSHO and Pokémon Center Singapore that will open their first stores alongside homegrown Singapore brands such as In Good Company, Supermama and Tiger Street Lab. These local retailers, designers and craftsmen are given the opportunity to craft a retail theatre to share Singapore’s story with the world. Jewel also has a dedicated retail cluster of local brands on Level 1 meant to be a one-stop shop for travellers looking to bring home a piece of Singapore. Multiple retailing formats are present at Jewel, including duplexes, outdoor terraces and spaces within the Canopy Park on the topmost level. Several established brands such as Bengawan Solo, Nike and Tiger Street Lab will also offer new concepts and even exclusive- to-Jewel merchandise. With Jewel, Changi Airport’s current offering of 400 retail and services stores, and 140 F&B outlets will be significantly boosted with an additional 280 retail and dining outlets. The majestic 40-metre HSBC Rain Vortex, the world’s tallest indoor waterfall, will greet visitors upon entering Jewel. Surrounding it are the manicured grounds of the Shiseido Forest Valley. Play attractions such as the Manulife Sky Nets, Hedge Maze, Mirror Maze and Discovery Slides were

designed to blend into the unique indoor garden environment and will open on 10 June 2019. Enhancement of capacity at Changi Airport

In conjunction with the development of Jewel, Changi Airport’s Terminal 1 has also been expanded to increase capacity by another three million passenger movements per year. This brings the airport’s total capacity to 85 million, ensuring that it remains well placed to support the growth of air travel in the region. As part of Changi Airport’s continued focus on providing

JEWEL WILL ALSO HOUSE THE FIRST YOTELAIR PROPERTY IN ASIA. WITH 130 SMARTLY-DESIGNED CABINS THAT OPTIMISE SPACE IN ITS PREMIUM, ACCESSIBLE AND FAMILY CABINS, THESE ROOMS CAN BE BOOKED FOR A MINIMUM OF FOUR HOURS, IDEAL FOR SHORT DAYTIME LAYOVERS OR OVERNIGHT STAYS

passenger convenience, airport facilities have also been added in Jewel. These include early check-in counters and kiosks, a baggage storage service and the Changi Lounge, a 150-seat lounge with shower facilities, offering seamless transfers for passengers connecting to and from cruise and ferry services. Jewel will also house the first YOTELAIR property in Asia. With 130 smartly-designed cabins that optimise space in its Premium, Accessible and Family cabins, these rooms can be booked for a minimum of four hours, ideal for short daytime layovers or overnight stays. YOTELAIR also features time-saving airline style self-check-in kiosks that will facilitate a hassle-free check-in process. Mr Lee Seow Hiang, Chairman of Jewel Changi Airport Devt. Pte. Ltd., and Chief Executive Officer of Changi Airport Group, said, “We are delighted to see the completion of Changi Airport’s new jewel, which we hope will contribute to many more memorable Changi experiences for our passengers. Jewel Changi Airport is a valuable addition to Singapore’s world-class tourism attractions and aviation facilities. We look forward to welcoming the world to Jewel, whether they are travelling to or through Singapore.”

April 2019 Tourism India

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JAPAN AIRLINES AND TRAVELPORT AGREE TO LAUNCH NEW JOINT VENTURE NEW JOINT VENTURE WILL OPERATE UNDER THE TRAVELPORT AXESS BRAND IN JAPAN

apan Airlines Co. Ltd. and Travelport Worldwide , a leading travel technology company, agreed to form a joint venture to take ownership of Travelport Japan K.K. and Axess International Network, Inc. JAL’s 100% owned subsidiary under the unified Travelport Axess brand which will combine Axess’ expertise in Japan and Travelport’s global technology leadership and operate a Global Distribution System (GDS) tailored to the needs of the Japanese travel industry. Travelport Axess will continue to offer travel agents services through Axess’ GDS platform, “Axess”, and enable access to Travelport’s GDS platforms, “Apollo” and “Galileo”. The proposed joint venture will provide online, mobile and corporate travel propositions including global booking and expense management tools as well as access to New Distribution Capability (NDC) content, offering Japanese travel agencies and their customers the best of locally developed products with best in class global connectivity and capabilities. Travelport has worked closely with and provided core systems to Axess under technical collaboration arrangements since 2012 and has established a trusted relationship with JAL. JAL is pleased to partner with Travelport in this joint venture due to Travelport’s focus on meeting the needs of its travel agency customers, demonstrating JAL’s strong commitment to continue to work closely with Japan’s travel 28

Tourism India April 2019

agents. For Travelport, this joint venture will strengthen its position in Japan’s growing international travel Industry[1]. Travelport Axess will benefit from a team of Japan-based service agents and product specialists uniquely able to deliver products tailored to customer needs. Through combining the strengths of the two companies, Travelport Axess aims to build a strong position and plans to become the leading GDS provider in Japan.

Gordon Wilson, President and Chief Executive Officer of Travelport, commented, “This announcement and our ongoing partnership with Japan Airlines is a significant advance in the provision of state-of-the-art technology for the Japanese travel industry. We are very excited about the growth opportunities it presents for our mutual travel agency customers.” Stephen Shurrock, Travelport’s Chief Commercial Officer added, “Through a forward-thinking combination of Axess’ local expertise and Travelport’s API-based commerce platform technology we’ll bring greater choice and exceptional performance to our Japanese customers and travelers.” Under the planned agreement, Travelport will hold a majority stake in Travelport Axess, with JAL controlling

JOINT VENTURE WILL COMBINE TRAVELPORT’S LEADING GLOBAL TECHNOLOGY WITH AXESS’ LOCAL EXPERTISE Yoriyuki Kashiwagi, Japan Airlines` Executive Officer of International Passenger Sales, said, “We believe that the future of travel will be transformed by technological innovation. I am confident that Travelport Axess, will be able to help Japanese travel agents to respond to growing global demands by offering services based on state-of-theart technology.”

the remaining stake and playing an active role in the joint venture. Following the signing of a definitive agreement between Travelport and JAL, the new joint venture is expected to be formed on 1st June 2019. Initially, Travelport Japan and Axess will continue to operate independently, with a gradual program of integration to combine the two organizations commencing later this year.

F E AT U RE / RE S ORT

MYSTICAL WILDLIFE EXPERIENCE WITH

FORSYTH LODGE

ndia is naturally blessed with national parks and wildlife reserves which are inhabited by the most vivid flora and fauna. Indiaâ&#x20AC;&#x2122;s natural prowess-its dense forests, green hills, fresh streams, flower-filled valleys and bamboo thickets double up as a natural habitat of rare plant and animal species. Forsyth Lodge, situated in Satpura Tiger Reserve welcomes responsible travellers, adventurers, naturalists, ecology and wildlife enthusiasts or simply individuals looking to escape the mundane and experience

something raw and real. An inspiring eco-lodge hidden in dense deciduous forests with a unique wilderness experience on the edge of the buffer zone of the Satpura Tiger Reserve. Itâ&#x20AC;&#x2122;s a glimpse into the untouched and boundless eco world the way it was always meant to be. One also gets to see different flora and fauna through 4 different safaris like jungle safari, dusk drive, canoe safari and walking through the jungle which is one of the best ride to go close enough to explore wildlife. Forsyth Lodge is perched in the midst of 44 acres of breathtaking

April 2019 Tourism India

F E AT U RE / RE S ORT wilderness, at the end of the Satpura Tiger Reserve. Drenched in the glory of the central highlands sunset, the enigmatic landscape surrounding of the lodge will witness your blissful Forsyth Lodge homecoming. By partnering with park authorities at Satpura Tiger Reserve and the local community, they leave no stone unturned to curate a bespoke wilderness experience that suits every need. Great adventure runs in spirit carrying forth the legacy of James Forsyth, and aim to create a sanctuary for lovers of the wild, responsible adventure seekers and determined storytellers. Forsyth Lodge was the first tourism lodge in Satpura with the vision of using tourism to engage and give back to the communities around the Satpura Tiger Reserve. The people from relocated tribal villages are the staffs who maintain sustainable tourism practices in the national park and its buffer zone with a strong belief of the power to conserve nature should reside in the hands of the people to whom it truly belongs. The 12 mud cottages, traditionally built by the localsgiving a substantial boost to the natural and cultural heritage of the region provides a discreet sense of luxury,with an open rooftop that overlooks natureâ&#x20AC;&#x2122;s most surreal palette- a place where sights and sounds of the wilderness unite. Sleep in, as you gaze at the sky or simply watch the beauty of nature unfold as birds fly above or animals pass by. The cottages surround a central swimming pool, perfect for a quick dip or a leisurely swim. The entire Forsyth Lodge property is built using natural resources- cob, husk and cow dung, with minimal to no use of concrete in an effort to reduce 30

Tourism India April 2019

environmental impact as much as possible and has been executed with the help of local community. Only 4 acres out of the 44 acres has been developed for lodge and the remaining land restores in its former pristine glory. From embarking on the famous Forsyth trail, to full day safaris will offer crafted experiences for everyone to enjoy. Junior Rangers Programme provides a certified course to explorers of all ages, giving them an enriching insight into the ways of the jungle. The Buffer Zone Campsite is the perfect place to unwind right in the heart of nature after an adventurous safari at dusk. Every member at Forsyth Lodge can bring something unique to the table while Forsyth Lodge awaits you for a mystical adventure.

April 2019 Tourism India

N E W S / H O S P I TA L I T Y

RCI ANNOUNCES AFFILIATION WITH TATHASTU RESORT TATHASTU OFFERS UNBELIEVABLE WILDLIFE EXPERIENCES

Tourism India April 2019

CI®, the global leader in holiday exchange and part of the Wyndham Destinations family of brands has announced its affiliation with the Tathastu Resort, Nagpur. Located just 90 km from Nagpur, Tathastu offers unbelievable wildlife experiences. It is situated in the buffer of the Pench Tiger Reserve, which is spread across 785 sq km including the birth place of ‘Mowgli’. It has 5 different safari zones including Night Safari. Connectivity to Nagpur by road, rail, and air is extremely good. The resort has gained tremendous popularity due to excellent animal sightings, especially of tigers & leopards. Additionally, the park is home to more than 285 species of birds. Guests can choose from unique & well equipped accommodations such as Caves, Tents, Tree House, Mud Rooms and Villas for an ecoexperience amidst nature. Premium Spa & Wellness Centre, Indoor Heated Swimming Pool, Adventure, Multiple activities & games, add to guest engagement options. On the affiliation, Sabina Chopra, Managing Director, RCI India shared ‘’ We are very excited about this new affiliation as we believe this property will attract many domestic and international members who want to enjoy the Indian wildlife experience. We look forward to working closely with them to continue to build new and innovative programs that will provide increased flexibility, benefits and opportunities for their owners and our members.’’ On behalf of Tathastu, Mr. Gaurav Agarwala observed ‘’ It was an easy decision to partner with RCI as it brings with it a great business opportunity. Our ‘dare-to-be-different’ approach & multiple activity options, combined with personalized services will surely provide memorable holiday experiences to all member guests.

THE RESORT HAS GAINED TREMENDOUS POPULARITY DUE TO EXCELLENT ANIMAL SIGHTINGS, ESPECIALLY OF TIGERS & LEOPARDS

With this alliance, we believe Tathastu Resort is positioned for growth in the coming years and to serve many more customers both domestic and inbound. Thank you RCI for finding us out!” Nagpur being India’s geographical center provides just 4 hours from your

home to the resort proximity including 90 mins flying time from any city and 90 mins driving time from airport to resort. This certainly makes it a perfect getaway from the hustle-bustle of city and to soak in the exotic beauty of nature. April 2019 Tourism India

F E AT U RE / RE S ORT

AMAZING HOLIDAY AT CONTOUR ISLAND RESORT CONTOUR ISLAND RESORT AT BANASURA HILLS OF WAYANAD IS A PERFECT HOLIDAY DESTINATION FOR ALL TYPES OF TRAVELLERS

Tourism India April 2019

idden deep in the lush green Banasura hills of Wayanad, is the paradise on earth, Contour Island Resort & Spa with rooms and cottages overlooking the magical Banasura Sagar Lake and the islands, the view is something straight out of a fairytale world! The infinity pool is the best place to spend your day relaxing with your loved ones. If seclusion is what you seek, you can opt for your own private pool cottage. At contour Island resort, a perfect team

of specialized chefs works to fulfil any guests culinary desires. Rejuvenate your mind, body, and soul at the Ayurveda spa and return a new you. No, doubt, Contour Island Resort at Banasura hills of Wayanad is a perfect holiday destination for honeymooners and family vacations. Here you can experience the nature as your only neighbour. Away from the hustle-bustle of the city, this place is a perfect destination to relax and spend time with your

April 2019 Tourism India

loved ones. The view from every corner of the resort is just splendid, be it the pool or the room. The Banasura lake with the hills in the backdrop is just picturesque. The rooms were well put up and have a big balcony overlooking the lake where you can just sit and sip your tea. The food was nothing short of amazing. They serve traditional Kerala food and you never get tired of the variety they offer. They also surprised us with a freshly caught fish from the Banasura Lake and chicken cooked in Bamboo, which is a traditional tribal cuisine. There is also a pool table in place and is ideal to travel with friends or family. The staff took good care of us and was very interactive and helped us in every way. Great view+ Great Food+ Great Stay+ Great Service makes for a great weekend. Must Visit!!â&#x20AC;?, penned by a satisfactory guest in their guest book while checking out. Contour Island Resort has three types of guest rooms; Pool Villas, Lake View Cottages and Superior rooms. Honeymoon pool villa is facing the picturesque Banasura Islands and the lake with an infinity swimming pool and a view to soothe your senses and offer the best nesting experience for you amidst the exotic wilderness. While the 13 lake view cottages in 14 acres of lush greenery have been designed with a unique blend of traditional Kerala style architecture and modern amenities, which offers a spacious balcony and the bathroom is supplied with a complete range of toiletries The rustic and beautiful interiors of Superior rooms with its most luxurious and romantic furnishings blend itself with the Kerala traditional charm and set the scene of nature and forest from the resort for a memorable stay at Contour Island Resort & Spa in Wayanad. Contour Island Resort & Spa is an amazing resort for Honeymooners and resort management and dedicated team of staffs are professionally trained and committed to making your Honeymoon and holidays a really special and memorable. 36

Tourism India April 2019

Citrine Hospitality Ventures adds Annai Resorts & Spa in Kanyakumari Citrine Hospitality Ventures P Ltd. is managing and

marketing Contour properties under the leadership Mr. Parasd Manjali, an experienced hospitality professional. Recently Citrine Hospitality Ventures has added Annai Resorts &Spa in Kanyakumari its portfolio. Contour Island resort & Spa is part of Contour Hotels & Resorts and the group has two more resorts in operation, Contour Backwaters in Changanassery, which is over looking to the great backwaters of Kerala and Contour Jungle Resort in Konni, situated in the lap of Western Ghats forest in Pathanamthitta district in Kerala. Their latest addition is Contour Luxury Kingdom near Madurai in Tamil Nadu will be operational by end of July with 42 cottages in more than 200 acres of panoramic mango orchards, which offers typical Tamilian village life experience with world class amenities.

CONTACT: Contour Island Resort & Spa Kuttiyamvayal, Varambetta P.O, Wayanad, Kerala - 673575 Mobile: 9495553311 Email: reservations@contourislandresort.com

ANIL CHADHA

SAHARSH VADHERA

SHIMOMURA KAZUYA

as Vice President - Operations, Hotels Division, ITC Hotels from April 1, 2019

as Director of Sales and Marketing, Shangri-La Hotel, Bengaluru Appoints

as New Head Chef of MEGU

Mr. Anil Chadha, currently Vice President - South & General Manager – ITC Grand Chola, Chennai will be moving to Delhi as Vice President - Operations, Hotels Division, from April 1, 2019. Mr. Kuldeep Bhartee, currently Area Manager – West & General Manager – ITC Maratha will be taking over as Area Manager – South & General Manager – ITC Grand Chola. As Vice President – South & General Manager – ITC Grand Chola, Anil Chadha was responsible for the growth & expansion in the Southern region in both the WelcomHotel & Luxury Collection brands: WelcomHotel Coimbatore & WelcomHotel Kences Palm Beach, Mahabalipuram opened under his aegis, as did the Luxury Collection hotel ITC Kohenur Hyderabad. Along with operational excellence, his passion for Food & Beverage fructified in new brands for the chain & an award-winning array of restaurants in the South, with Avartana being the crowning glory – the Southern Indian restaurant featuring reimagined, inventive cuisine that was launched under his watch. His exemplary leadership characterised by excellent people management & team building skills drives the result-

Shangri-La Hotel, Bengaluru announced the appointment of Mr. Saharsh Vadhera as Director of sales and marketing. Saharsh will head the hotel’s sales, events, revenue management, reservations and marketing divisions. His key responsibilities will include overseeing all aspects of hotel sales and marketing strategies, optimising the hotel’s revenue and market share. In his previous role as director of sales, Saharsh has been instrumental in making significant contributions to crossfunctional teams. oriented, passionate and ethical work culture that he inculcates. Anil Chadha’s achievements are manifest in the numerous recognitions within the industry including - General Manager of the Year by Business World Hotelier, Hotelier of the Year by Food Food Awards, 2018, Whisky GM of the Year by Whisky Magazine – Icons of Whisky India, Hotelier of the Year by Vir Sanghvi in Brunch magazine, Hindustan Times, among many others. An alumni of the WelcomGroup

The Leela Palace New Delhi has appointed Shimomura Kazuya as the new Head Chef of the award-winning modern Japanese restaurant Megu. Backed with twenty six years of rich culinary experience, Chef Shimomura is set to bring intense excitement, exquisite technique and perfectly balanced flavours to discerning diners at Megu. A dynamic chef, Shimomura has garnered acclaim for his seamless integration of modern and traditional Japanese cuisine and has effectively created an inimitable repertoire by working in globally recognised kitchens of Hinokizaka at Ritz Carlton Tokyo and in the Michelin starred restaurant Mizumi at Wynn Macau. Graduate School of Hotel Administration (WGSHA), Anil Chadha helmed the hotels in New Delhi, Agra, Kolkata, Bengaluru prior to Chennai, in a career spanning over two decades. As an executive committee member of the Federation of Hotel Restaurant Association of India (FHRAI), Anil Chadha strives to contribute to the development of travel and tourism industry in India. April 2019 Tourism India

OUTBOUND / RESORT

HOLLYWOOD IN MALDIVES:

MALDIVIAN ISLAND TURNS ON THE “TREE OF LIGHT” THE PROJECT IS INSPIRED BY TOMASO SCHIAFFINO

Tourism India April 2019

mulating the Oscar awarded movie, “The Great Beauty”, the art piece, ‘Tree of Light’, which has been designed by Tomaso Schiaffino, will be installed in Cocoon Maldives resort. This artwork will be the perfect complement with Cocoon’s naturalistic and breathtaking scenery, as part of an innovation that has been suggested by Alessandro Azzola, the Managing Director of Cocoon Maldives, the very first and only design hotel in the Maldives.

The resort has been furnished in a tasteful contemporary Italian style by leading design company, Lago. The project is inspired by Tomaso Schiaffino, an individual who focuses on innovation and unique design. ‘Tree of Light’ is made up of real lighting installations that took 2 years to design due to its sophistication. Each model requires 85 custom parts and the lastest-gen LEDs. The result is a beautiful and simple structure which had been built to impress.

April 2019 Tourism India

OUTBOUND / RESORT In his interview, Mr. Azzola audacious remarks “I was stunned by the creativity, simple and yet sophisticated. Hence I immediately envision that it would be perfect addition to complement Cocoon Maldives and will become one of the Iconic unmissable tourist’s attractions”. “I was extremely delighted with the idea to exhibit my creation in one of the exquisite resorts in the Indian Ocean, particularly in Cocoon. And I believe it would be absolutely

Tourism India April 2019

THE ‘TREE OF LIGHT’ DOES NOT ONLY SERVE AS A TESTAMENT TO A GREAT WORK OF ART BUT IT ALSO EXHIBITS A WONDERFUL SHOWCASE IN THE INDIAN OCEAN, SPECIFICALLY AT COCOON MALDIVES.

magnificent” Tomaso Schiaffino, exclaimed. The ‘Tree of Light’ does not only serve as a testament to a great work of art but it also exhibits a wonderful showcase in the Indian ocean, specifically at Cocoon Maldives. This artworks have been actually exhibited in the iconic nighttime scenes of the Oscar awarded movie “The Great Beauty” which was directed in Rome by the Italian Director Paolo Sorrentino.

O U T B O U N D / D E S T I NAT I O N

“THE HIDDEN GEMS OF BELGIUM” BY AWEX, VISIT BRUSSELS AND WALLONIA BELGIUM TOURISM

OPTIONS WITH FIT, LUXURY, MICE, GROUP AND EDUCATIONAL TOURISM FOR UNIQUE EXPERIENCE

April 2019 Tourism India

O U T B O U N D / D E S T I NAT I O N

isit Brussels and Wallonia Belgium Tourism jointly organized a spectacular Tourism Training event in association with Maratha Chamber of Commerce Industry and Agriculture and TAAP on 11th April, 2019 in Pune. Ms. Emmanuelle Timmermans, Trade and Investment commissioner from AWEX, Mrs. Ellona Pereira from Visit Brussels were presented hidden gems of the Tourist Destination. Many hidden truths about the “TOURISM GEMS” from Wallonia are unknown to the world like Saxophone is invented in Wallonia and there is beautiful Saxophone Museum on the river Maas at city Dinant. Introducing Wallonia to the audience, Ms. Emmanuelle Timmermans said, “This event was organized, as we realized that even regular visitors to Belgium are not always aware of some of the hidden 42

Tourism India April 2019

“TOURISM GEMS” FROM WALLONIA ARE UNKNOWN TO THE WORLD LIKE SAXOPHONE IS INVENTED IN WALLONIA AND THERE IS BEAUTIFUL SAXOPHONE MUSEUM ON THE RIVER MAAS AT CITY DINANT gems of Belgium. One of those is the new sensational city of Dinant, which was voted one of Europe’s Best Destinations in 2019.” Wallonia is well known for its castles, one of the major attractions is “Radhadesh” is a spiritual place which has an impressive castle turned into a temple complex called the ISKON

Temple. The castle has been restored and transformed into a spiritual oasis where the visitors can explore the colourful Indian traditions. Wallonia is home to the second largest cave in the world called, “Caves of Han” is also an excellent option for MICE Tourism and Family segments. Educational Tourism is also growing rapidly since a few years and Euro Space Centre experiences large amount of Indian tourists including all major Indian Schools. The European Space Centre provides a virtual reality experience. Another major attraction of City of Brussels is the Beer Palace which will be opened near the Grand Place. Brussels is the second most cosmopolitan city in the world and is well-known for heritage tours so be it Grand Place, MannekinPis., Belgian Comic Strip tour, Atomium, Mini Europe or Flying Restaurant. it is also called ‘The city of Museums’. SPA is

pilot at SPA Formula 1 circuit at SPA Francorchamps, taking a stroll through PairiDaizafeels like a journey around the world. (PairiDaiza was crowned Best Zoological Park in Europe at the Diamond Theme Park Awards in the Netherlands). It has been named the BEST ZOO IN EUROPE IN 2018. Wallonia and Brussels also offer amazing Beer Route across the 2 regions. Most of the breweries are well known for their traditional manufacturing process. Sweet Experience with chocolate and waffle workshop is must at the end of a tour.

one of Belgium’s main tourist spot. Spa is famous for its several natural mineral springs. It is also the location of mineral water producer and where the term “spa” originates from. Showcased with different itineraries for FIT, Luxury, MICE, Group and Educational Tourism, Wallonia tourism is unique experience which is based on interesting activities like travel back to pre-historic era at Prehistosite Ramioul, Comics Trips tour to discover journey of Tintin at The Hergé Museum, Underground mine tour near Liege city andalso blow the glass experience at Val Saint Lambert, Underground perfumery at Citadel Namur, Restaurant in cave at Caves of Han, Kayaking at Dinant and Durbuy, Rail Biking and other adventure tours at Dinant Adventure and scientific funny activities at Le Pass. Experience to drive in luxury cars like Ferrari with April 2019 Tourism India

HESTOUREX 2019 CONCLUDES

SUCCESSFULLY AT ANTALYA TURKEY

6000 HOSTED BUYERS FROM 165 COUNTRIES PARTICIPATED AND MORE THAN 30 BILLIONS TL WORTH OF NEW BUSINESS VOLUME HAS CREATED DURING 3RD EDITION OF THE MART

he 3rd edition of Hestourex 2019, one of the leading travel event in health, sports and alternative tourism professionals was concluded successfully at Antalya Expo Center in Turkey . Mr Mehmet Muharrem KasapoÄ&#x;lu, Minister of Youth&Sports of theRepublic of Turkey has inaugurated the four day event on April 4, 2019, in the presence of Mr Ozan Kaya, Director of Hestourex and other dignitaries. Hestourex 2019 was organised by Ministry of Tourism, Republic of Turkey in association with Aktuel 44

Tourism India April 2019

Expo International Events Company and various ministries and national sports association has witnessed the participation of more than 6000 hosted buyers includes leading tour operators, media professionals and professionals from Health, wellness, sport and alternative tourism sectors from all over the World. More than 300 exhibitors including provincial destination organisations, leading resorts, super speciality hospitals, dental tourism companies, sports tourism providers, Ayurveda resorts ,wellness centres and herbal products manufactures were displayed their vibrant tourism products. Hestourex has opened an Indian

pavilion where Medanta Hospitals, Fortis Hospitals, Sharda Hospitals and University, HBG medical assistance, Herbocare Hospitals, Buy Happy marketing LLC and Somateeram Ayurvedic Beach Resort & Hospital, were marked their first time participation in the History of Turkish Health Exhibition at Hestourex under the roof of Federation of Indian Chamber of Commerce & Industry( FICCI) and expects a good turn out from the HESTOUREX 2019 and confident to explore the ever-growing segment of Health, Wellness and Sports tourism segment. As part of the seminars, a Panel Discussion on the topic, India: Destination for Medical and Wellness tourism held on April 5, 2019, and Mr Navaneet Malhotra, Senior Vice President, International Marketing &

Head of Operations, Medanta Medicity has moderated the session. Mr. Yogesh Patil, Fortis Health Care, Dr. Prsashant Gupta, Sharda Group, Mr. Abhik Moitra, HBG Medical Assistance, Mr. Kunal Chaudhary, Director, FICCI, Mr. Dalip Kumar Chopra, Foundation of Health care and Wellness Promotion India, and Mr. Subhash Bose, CEO of Somatheeram Ayurveda group has presented papers on various Medical value travel and Alternative tourism

options in India. Mr Ravisankar.K.V, Managing Editor of Tourism India was the sole representative from India Tavel media sector.

Giant Move in Sport Tourism

According to Mr Azim Mirza, Marketing Manager of Hestourex 2019, ‘Sports Tourism’ is specified as the theme of HESTOUREX 2019 and target a huge move in with the vision of 2023 targets of our country, adding Sports Tourism to our service exports with the target of 70 million tourists to bring 70 million dollars. The Ministry of Youth& Sports of The Republic of Turkey and 30 sports federations and sports agencies from many countries like Azerbaijan, Estonia, Lithuania and Russia Athletics Federation, Egypt and Malaysia International Cycling Union, Greece, Russia and Germany Volleyball Federation, Uzbekistan and Tunisia Golf Federation, Iran Football

Federation, Bosnia and Herzegovina and Northern Cyprus Tennis Federation were participated. Panel discussions were centred around the situation and the future of the sports tourism in Turkey and was moderated by Mr Kaan Ark. In addition to that, our federations, which have more than 1000 m2 of specially designed stands were conducted many activities such as basketball tournament, mini volleyball, ski simulation, tennis, handball, shooting and hockey experience. On 6th April as a part of‘International Sports Day’ we have organized a panel discussion on the topic ‘Development and Peace’ by sharing the meaning and importance of the day with our special guests.

Priority for Health Tourism

Hestourex has started in the last two years in connection with well

organised B2B bilateral meetings. Therefore, contributed to the rapid growth of Health Tourism with 20 Billion TL to the Economy of Turkey since Hestourex started to be organised in 2017. The target for this year is 30 Billion Turkish Lira and Hestourex successfully achieved with volume by the tremendous support from international buyers from all around the world and stakeholders of these sectors. Being an International Hub for business generation Hestourex which aims to attract key decision makers and stakeholders from all around the world in order to promote the business potential, resources and infrastructure of Turkey in Health, Sport and Alternative Tourism brings new hope of success to its participants and exhibitors.

April 2019 Tourism India

OUTBOUND / CRUISE

NATIONAL GEOGRAPHIC EXPEDITIONS OFFER IMMERSIVE TRAVEL EXPERIENCES TO INDIAN TRAVELLERS CURATED ITINERARIES WITH NATIONAL GEOGRAPHIC EXPERTS TO OFFER INCREDIBLE ACCESS TO SOME OF THE WORLDâ&#x20AC;&#x2122;S MOST EXOTIC LOCATIONS

Tourism India April 2019

s Indian travellers look for rich travel experiences in a burgeoning luxury travel industry, National Geographic Expeditions launches in India. Urging people to gather authentic experiences and explore the unknown, National Geographic Expeditions will help Indian travellers gain access to people and places, get enriched by the knowledge of National Geographic experts and guides. Furthermore, when you travel with National Geographic Expeditions you give back since proceeds from National Geographic Expeditions’ travel programs support the National Geographic Society’s efforts to increase global understanding through exploration, education and scientific research. Gary Knell, Chairman of National Geographic Partners announced the launch of National Geographic Expeditions as a part of his tour of India. Imagine observing lions on the prowl in the Serengeti with a wildlife biologist, examining ancient ruins in Peru with an archaeologist, or shooting images in Italy alongside a National Geographic photographer. From photography to history to marine biology, National Geographic experts offer enriching expedition experiences through fascinating presentations and informal discussions. The customised trips have been offered globally and will now be available to discerning Indian travellers in local currency with completely localized fulfilment and servicing for the travel bookings. Creating authentic and memorable experiences, the National Geographic Expeditions trips are designed to reflect travellers’ broad spectrum of interests and enable truly experiential travel. Commenting on the National Geographic Expeditions launch in India, Gary Knell, Chairman of National Geographic & Partners said, “National Geographic Expeditions span

the globe on all seven continents and are designed to reflect our travellers’ broad spectrum of interests. We are delighted to bring National Geographic Expeditions to free-spirited Indian travellers and are looking forward to providing them authentic travel experiences. The itineraries designed under the program will help travellers immerse themselves in the heart of the places and cultures they visit. Moreover, our Expeditions will be accompanied by a National Geographic expert- including photographers, explorers and writers- for an unrivalled travel experience. We are hopeful that with this proposition, we will be able to cater to people who believe in not just visiting a destination but truly exploring.” Emblematic Antarctica, an unforgettable 11-day voyage to discover Antarctica in a polar expedition cruise to the heart of the icy realm that is the Antarctic Peninsula and the Weddell Sea and succumb to the enchantment of the breath taking landscapes inhabited by astonishing

wildlife. Around the World by Private Jet, a globe-trotting expedition featuring 15 UNESCO World Heritage sites, from Easter Island to the Great Barrier Reef. Alongside a team of National Geographic experts in the field of marine biology, anthropology, archaeology, and paleontology, the expedition will help you gain insight into local cultures. Tanzania Photo Safari, an absolute treat for photography enthusiasts who can learn how best to work with movement and light as they get to frame dazzling herds of zebra, lolling lions, and a colorful spectrum of birds. National Geographic Expeditions was founded to support the National Geographic Society’s 131-year mission to inspire people to care about the planet by providing meaningful opportunities to explore it. Each expedition invite travellers to explore and encounter the wonders of the world up close, in depth, right at the source, and be transformed by the experience. April 2019 Tourism India

O U T B O U N D / D E S T I NAT I O N

JORDAN-

AN ULTIMATE FAMILY DESTINATION THE HASHEMITE KINGDOM OF JORDAN IS AN OASIS OF STABILITY AND PEACE IN THE MIDDLE EAST

Tourism India April 2019

he beauty of Jordan lies in its mountains and beaches, castles and ancient churches, the urbanity of its people, and the richness of its culture which makes it the ideal place for a family vacation! Jordan is well- known for the warmth and friendliness of its people. Anywhere and everywhere you go, you will always find someone to assist you. Jordanians have always been eager to open their door and welcome visitors to experience their remarkable country. Jordan caters to the vacationer who likes to combine a visit to an ancient site with a relaxing swim – so both the aspects are well taken care of. The activities and tourist locations make Jordan a country well-suited for tourism. From visiting the ancient site of Petra; camping in Wadi Rum; snorkeling in the Red sea; floating in the Dead Sea; mountain climbing in Wadi Mujib; to just shopping; these are just a glimpse of the complete set of activities available in Jordan. The country is blessed with a fantastic climate all year around, with Autumn and spring being especially pleasant to visit. Jordan is an easy country to explore and get close to fill you up with the experienced that will both personal and rewarding.

Situated in the heart of the Arabian Desert, the Hashemite Kingdom of Jordan is an oasis of stability and peace in the Middle East. From the hustle and bustle of the capital Amman to the southern desert; Jordan is awash with biblical, historical and cultural significance. Jordan’s iconic landmarks include the panoramic views from

Mount Nebo; the rose-red city of Petra, which is one of the ‘new seven wonders of the world’; the therapeutic waters of the Dead Sea; Aqaba on the Red Sea and Wadi Rum – a UNESCO World Heritage Site. Indian passport holders can avail of ‘Visa on Arrival’ in Jordan.

April 2019 Tourism India

OUTBOUND / CRUISE

GENERAL SALE OPENS ON SILVERSEAâ&#x20AC;&#x2122;S WORLD CRUISE 2021, THE FINEST WORLD TOUR 150-DAY FINEST WORLD TOUR IN 34 COUNTRIES ACROSS SIX CONTINENTS

Tourism India April 2019

ilversea’s World Cruise 2021, the Finest World Tour opens its general sale. One of two Silversea World Cruises to set sail in 2021, the 150-day Finest World Tour will unlock rare and immersive experiences for the cruise line’s guests in 34 countries across six continents. Silver Whisper will depart Fort Lauderdale on January 7, 2021, and will arrive in New York on June 6, 2021, having circumnavigated the Earth.

Central and South America, before departing for Easter Island. After calling at a number of islands in French Polynesia, guests will reach New Zealand and Australia, before setting sail for Bali, South Korea and Japan. Many overnight calls in some of Asia’s iconic destinations will allow guests to spend more time engaging with the continent’s highlights. Shanghai, Hong Kong and Ho Chi Minh City will precede Singapore and Yangon, with at least one night spent in each

Hong Kong and a traditional Venetian masked ball in Italy’s City of Water, among other events. Among the enrichments enjoyed by guests on the World Cruise 2021 will be two new Silversea initiatives: Dine Around Town, which will offer guests the chance to indulge in a ‘meal on us’ at fine restaurants in their choice of two of five cities, with bespoke menus and wine pairings; and Your Day Your Way, which will enable travellers to travel deeper on their own or with friends, accompanied by Englishspeaking guides and transported in private sedans or minivans.

THE WORLD CRUISE 2021’S 54-PORT ITINERARY HAS BEEN DESIGNED FOR CONNOISSEURS OF TRAVEL WHO WISH TO GET CLOSER TO THE AUTHENTIC BEAUTY OF THE WORLD AT A RELAXED PACE AND IN ULTIMATE COMFORT

The World Cruise 2021’s 54-port itinerary has been designed for connoisseurs of travel who wish to get closer to the authentic beauty of the world at a relaxed pace and in ultimate comfort. A total of 28 overnight calls in 23 cities will enable guests to form meaningful connections with amazing destinations and their people, while a range of enrichments and events—both on land and aboard Silver Whisper— will enable guests to travel deeper. Both originating and culminating in the USA, the Finest World Tour will offer a true navigation. From Fort Lauderdale, Silver Whisper will visit many alluring destinations throughout

destination. Colombo, Mumbai and Oman’s Salalah will lead to Jordan, Egypt, Israel, and Greece. After sailing in the Eastern Mediterranean and the Adriatic, guests will journey to Italy, Malta, Spain and Portugal. To conclude, an Atlantic crossing will lead to Bermuda and the voyage’s emphatic finale in New York City. A number of events will enhance the World Cruise 2021 for guests, unlocking regional authenticity through tailor-made experiences. As well as bespoke welcome and farewell dinners in Fort Lauderdale and Bermuda, respectively, guests will enjoy an exclusive night at the races in

“The Finest World Tour is designed as an elegant celebration of immersive travel,” says Barbara Muckermann, Silversea’s Chief Marketing Officer. “Our guests will enjoy a remarkable range of deep travel experiences on six continents, as they travel the world in superlative comfort. True to Silversea, the World Cruise 2021 will be enriched with many amazing events in some of the world’s most iconic destinations. At a relaxed pace, our guests will journey closer to the authentic beauty of the world, enjoying the best service at sea and the intimate atmosphere of our beloved Silver Whisper.” Fares for the Finest World Tour 2021 begin from EUR 57,000 per person, while Silver Whisper’s two-bedroom Owner’s Suite costs EUR 238,000 per person for the duration of the 150-day voyage. April 2019 Tourism India

OUTBOUND / RESORT

CINNAMON LIFE PRESENTS MATILDA THE MUSICAL IN SRI LANKA ONE OF WEST END’S BEST-SELLING THEATRE EXPERIENCES

innamon Life is set to present the record-breaking and multi-award-winning ‘Matilda the Musical’ for the first time in Sri Lanka from 5th to 9th June at Nelum Pokuna Mahinda Rajapaksa Theatre in Colombo. One of the best-selling shows of all time, Matilda the Musical is an exhilarating, nostalgic and hearttugging story based on the popular book by world-renowned author, Roald Dahl. In collaboration with the Royal Shakespeare Company and GWB Entertainment, it is a feel-good, upbeat musical that explores themes of friendship, willpower, family and determination with its uplifting storyline, loveable characters and toetapping tunes. Telling the powerful tale of Matilda’s quest to fight the 52

Tourism India April 2019

oppressive forces, stand up for oneself and rewrite destiny once and for all, the show will resonate with viewers of all ages. The performance perfectly encapsulates Roald Dahl’s gleeful story, combining the ingenious work of writer Dennis Kelly and the input of composer and lyricist Tim Minchin, to create a spectacular performance that is packed to the brim with surprises, fun, zest and wonder. Recognized as one of the West End’s best-selling musicals of the decade, Matilda the Musical has smashed records globally and charmed audiences on stages across the world. It has been hailed as one of the top ten theatre productions in the world and has achieved best-selling status for being sold out time and time again across all corners of the globe. The

WITH 90 INTERNATIONAL AWARDS TO ITS CREDIT, THE MUSICAL IS HAILED AS ONE OF THE TOP TEN THEATRE PRODUCTIONS IN THE WORLD

musical has made it to the Guinness Book of Records for winning a total of seven awards at the prestigious Laurence Olivier Awards show. It won the Peter Hepple Award for the Best Musical at the Critics’ Circle Theatre Awards, the Ned Sherrin Award for Best Musical at the Evening Standard Awards and secured wins at the Broadway World UK Awards, the London Lifestyle Awards and the

Theatre Awards UK. Other honours granted include five Tony Awards, 13 Helpmann Awards including ‘Best Musical’, ‘Best Choreography in a Musical’ and ‘Best Original Score’, among a series of numerous other laurels to achieve a grand total of 90 international awards, of which 23 have been for Best Musical at several of the world’s top theatre award shows. Commenting on the latest show in

Cinnamon’s portfolio of mega-events, Dileep Mudadeniya, Vice President John Keells Holding stated, “This is the third West End show we are bringing to Sri Lanka after Sound of Music and MAMMA MIA! Cinnamon Life brand has consistently offered the best international events raising the bar each time to deliver worldclass lifestyle experiences that are vibrant and truly iconic. Our efforts have not only helped to strengthen Cinnamon Life’s position as the epicenter of inspired living in the city, we have also elevated the country’s place in the region – portraying Colombo and Sri Lanka as a bustling cosmopolitan destination for worldclass entertainment.” April 2019 Tourism India

OUTBOUND / RESORT

RIDE THE WAVES OF

NAZARÃ&#x2030; BEACH THE LONG SANDY HALF-MOON SHAPED BEACH IN PORTUGAL

Tourism India April 2019

azaré beach, with its mild climate and natural beauty, has one of the most ancient traditions connected to fishing in Portugal. The long sandy half-moon shaped beach, which is also the town’s sea front, is known for its grandeur and for the brightly-coloured awnings that decorate the white sandy beaches, contrasting with the blue of the water. A typical fishing town, Nazaré is nowadays a busy summer resort, where side by side with the crowds of tourists, one still sees all over the streets of the town the fish-sellers, and the carapaus (horse mackerel) laid out to dry. The Sítio district, at the town’s highest point (accessible by a funicular), is without doubt the best viewpoint in the area. But it is also associated with the cult of Our Lady of Nazaré who, according to the 12th century legend, was invoked by the alcaide (commander of a fortress or castle) Dom Fuas Roupinho who, while stalking a deer, was about to fall down into an abyss with no possible salvation. As a sign of gratitude for the mercy he received, Dom Fuas Roupinho ordered a small chapel to be built - the Ermida de Memória. A little way away, in the 18th century the Sanctuary of Our Lady of Nazaré was built, in whose honour grandiose festivals are held in September. Facing the sea on the right, you will see an impressive headland. This is Sítio, which provides one of the most famous views of the Portuguese coast. It is a 318 metre rock face with a sheer drop to the sea, and is reached on foot by the bravest, or by going up the funicular. At the top sits the Ermida da Memória chapel, famous for the legend of the miracle that Our Lady made to prevent the horse of the nobleman, D. Fuas Roupinho, leaping over the precipice. True or not, the Suberco Belvedere shows the imprint left in the rock by one of the horse’s

hooves that foggy morning in 1182. Sítio also houses the Shrine to Our Lady of Nazaré and not far away, the Dr. Joaquim Manso Museum for more details about the traditions of Nazaré. If you have the time, walk from Sítio across Pedralva Park, to Pederneira, a natural viewpoint with an unmissable view over the Nazaré coast. Nazaré’s major attractions are the waves and surfing, thanks to the “Nazaré Canyon”, a submarine geomorphological phenomenon that allows the formation of perfect giant waves. It is the largest underwater canyon in Europe, about 170 kilometres along the coast, reaching a depth of 5,000 metres. The Hawaiian surfer Garrett McNamara received worldwide publicity when, in 2011, rode the biggest beach-breaking wave in the world, about 30 metres high, at Praia do Norte. He won the Billabong XXL Global BigWave Award and entered the Guinness Book of World Records. Like him, surfers from around the world visit Nazaré every year to venture into the sea. The beach also attracts sunbathers, who provide a great audience to appreciate the stunts of the young surfers. Take the opportunity of a casual stroll through the narrow streets

perpendicular to the beach to get to know Nazaré better. Take a break in one of the restaurants to enjoy a plate of fresh seafood, grilled fish or an appetising bouillabaisse. And in the evening, there’s nothing like enjoying the setting sun on any terrace overlooking the sea, while the lights come on and night falls.

ABOUT PORTUGAL Portugal was founded in 1143, making it one of the oldest nations in Europe. Portugal is named after its 2nd largest city, Porto. There are 22 UNESCO World Heritage classifications in Portugal; and each year more than 20 million tourists visit the country. With the longest bridge in Europe, Portugal is also a very popular destination from India for those looking for a Euro break and an extension to their Spain and Morocco itineraries. The total flight duration from Portugal to India is 10 hours, 42 minutes and India is 5:30 hours ahead of Portugal.

April 2019 Tourism India

Tourism India April 2019

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Tourism India April 2019

TOURISM INDIA APRIL 2019 VOL 21 NO.12 RNI NO. KERBIL/1998/7642 POSTAL REGN. NO. KL / TV (N) / 432 / 2018-20 25TH & 26TH EVERY MONTH