MALAYSIA
BORNEO BRUNEI
2025 & BEYOND
Small Group Journeys Bespoke, Private Escorted Tours
Guaranteed Departures Departs Daily
Welcome to Malaysia & Brunei
Malaysia is a captivating country that combines East and West influences. Its capital, Kuala Lumpur, is situated on the west side of Peninsular Malaysia. It offers a vibrant blend of modernity and tradition, UNESCO World Heritage Sites, stunning wildlife, nature reserves, and the beaches of Sabah and Sarawak.
TOTAL HOLIDAY OPTIONS product specialists put together this collection of Malaysia and Brunei tours. Inside, you’ll find a unique selection of our favourite trips across our Leisure and Adventure programs designed to immerse you into the cultures and sights that make Malaysia/Sarawak/Shaba and Brunei attractive as a destination Bucket list. Our destination brochures are designed to showcase the countless beautiful places you can travel to with us and help you narrow down the many choices you face when planning your trip.
There is a lot to explore, and our specialists’ in-depth knowledge of the country means they can incorporate all your trip ideas into a tailored tour and then enhance them with their own first-hand experiences. Their itinerary ideas include options to travel with a private driver and guide for additional insight into the way of life or take domestic flights to combine different areas conveniently.
In addition to exploring Malaysia, we invite you to Discover Brunei, an island nation known for its serene azure waters. Marvel at magnificent mosques adorned with intricate architecture that reflects centuries-old sultanate history steeped in craftsmanship.
WHY TOTAL HOLIDAY OPTIONS?
Local Destination Experts
We are the source and are supported by Destination Management Company, the Ground Operator, and the wholesaler, offering nothing but the best in its category. Our team creating these travel experiences knows the destinations intimately, so there is no one better to recommend the very best tours and experiences for your holiday.
100% Guaranteed Departure
As mentioned on the tour page, every departure is guaranteed. So, book and relax, knowing the tour will not be cancelled unless circumstances are beyond our control.
Inclusive and Price Guarantee
Our price covers everything as mentioned on the tour pages. Price is guaranteed once paid in full.
Our Reputation & Your Peace of Mind
Our dedicated ground team spares no effort in ensuring your journey is nothing short of exceptional, resulting in an overwhelming 99% customer satisfaction rate, with the vast majority enthusiastically recommending us for your travel needs. In addition to being proud members of CATO and NZOTSA, we are fully accredited IATA, ATAS, ATIA and TAANZ members, ensuring our commitment to the highest standards of service and professionalism in the travel industry.
Tipping Made Easy
Tipping can be confusing, so we will advise you of a minimum tipping/gratuity, which you can prepay or pass on to your Tour Manager, who will take care of it on your behalf. For more details, please refer to our pre-departure information.
Malaysia Map
The Range of Touring Styles
Escorted Small Group Journeys: Guaranteed Departures
These are some of the most popular tours for those who love travelling with like-minded people. Our Group Journeys are small, with an average group size of 8-12 people.
Travel Companions and Age Group:
The average age of people in the group is 30-70 and when you book in Australia and New Zealand rest assured the tour cohort will be your fellow citizens only.
Bespoke Group Journeys – Ready when you are!
If you’re travelling with friends, family, a club, an association, or other like-minded people, we can create and arrange your own independent exclusive Group tour. Experience accompanied by a tour manager, authentic experience, and comfortable accommodation are a few highlights we consider when creating a memorable holiday.
Private Car Tour or Tailormade Holiday: Your Tour Your Way
Suggested private car tour itineraries are carefully designed for easy-paced travel and can be tailored by one of our expert consultants to meet your requirements. A private tour follows a pre-defined itinerary but with the benefit of your own personal guide during sightseeing. It is perfect for couples and families that want greater flexibility when they travel and in terms of accommodation style.
Pre and Post Tour accommodation and transfers:
If you wish to arrive a day early or leave a day later, we provide pre and post-tour accommodation and transfers when you book any of our tours.
TOTAL HOLIDAY OPTIONS Tour & inclusions
Our Small Group Journeys are managed and accompanied by the Local THO Tour Managers who know and understand the country’s history and culture. When you choose a private car or a tailormade tour, the city sightseeing is led by a shared local city tour guide who resides in the area. After all, it’s your holiday. Regardless of tour type, we take care of everything, leaving you to sit back and enjoy the experience to the fullest. As mentioned in the inclusions of each tour, these tours include meals, transfers, comprehensive touring, and authentic cultural experiences. For your understanding, inclusions are specified in the tour, quote, and booking, but feel free to ask if you are unsure.
Varieties of Accommodations
In Malaysia, we offer a variety of accommodation options suited to the location and area you are in.
3* Comfort: Jungle Lodges & Camps
4* Deluxe: mid to high-end of 4-star hotels.
5* Silver: Lead-in category of 5-star hotels.
Important Information
Discounts and Savings
We value your loyalty. Many of our valued customers enjoy TOTAL HOLIDAY OPTIONS’ experiential travel style so much that they choose to travel with us repeatedly. They also enthusiastically refer their friends and family, which is a testament to our exceptional experience and service.
Save 5% on your second and ongoing tour package when you combine two or more brochure tours in one booking.
Save 5 to 10% when travelling together as a group of six or more passengers.
Save 5% every time you book Small Group Journeys if you travel again within 2 years. For more details, please refer to booking conditions at the end of the brochure.
Tour Paced & Fitness Requirements
We provide information regarding the tour pace and physical demands to ensure you make the most of your holiday experience. While all our tours require reasonable fitness and the ability to navigate sights independently, some may involve longer walks, cycling, and other physical activities. Each tour is rated accordingly, and for further details, please don’t hesitate to ask and ensure you meet the specified requirements and rating.
Easy Paced
You should have a reasonable fitness level as the itinerary involves spending time on your feet, embarking and disembarking from coaches and boats, ascending steps, and comfortably walking for a minimum of 1-2 hours or more while exploring sights and navigating local markets.
Moderate
A good level of fitness is essential, as you should be comfortable walking for a minimum of 2-3 hours or more, covering longer distances. The tour may also include physical activities such as cycling on straightforward terrain, climbing additional steps while visiting sights, and engaging in other adventures.
Adventurous
A high level of fitness is needed to participate in these tours as, on some days, you will be active for most of the day. The terrain may be more challenging, and the activities more physically demanding.
Travelling Tips Malaysia
How to get there?
All major airlines fly to Malaysia’s KLIA airport, Kuching’s KCH airport, Kota Kinabalu’s BKI airport, and Brunei’s BWN airport. Please ask us or your travel agent for a better option with a discounted fare.
Best Time to Visit Malaysia:
We say a specific part of the country can be visited year-round, but the best time to visit is from April to October on the East Coast and from December to March on the West Coast.
Currency & ATMs:
The local currency is the Malaysian Ringgit. Credit cards (Mastercard, Visa, & American Express) are accepted at hotels, better restaurants and even most markets. You will need local currency when you are out on the street market. ATMs are easily found in large cities and towns but are far less in rural and remote areas.
Electricity
Bring an adapter for 220V AC. Wall sockets are made for standard American two-pin flat plugs. You can generally borrow one at your accommodation, but we recommend you bring your own.
Travelling Around
Cities in Malaysia are well-connected, and getting around is easy. Taxis, buses and trains can be used to get from one place to another.
Visas
For many nationals, including Australia and New Zealand, visas are on arrival and valid for up to 89 days if the trip is for tourism or business purposes, provided they are holders of a passport valid for at least six (6) months during the stay in Malaysia. For more information, visit https://www.imi.gov.my/ index.php/en/main-services/visa/types-of-visas/
MH, SQ, Scoot, Batik Airlines, AirAsia, and Royal Brunei fly to Malaysia and Brunei. Malaysian Airlines is a better choice for direct reach and better domestic connectivity.
How to book:
Booking with us is straightforward.
01 Select the Tour
You can select from this brochure or browse our website to see our full range of tours and choose the style of travel that suits you.
02 Speak to an Expert
Get in touch by email or call one of our destination experts, who can answer any of your questions, check availability instantly and confirm prices if it’s a small group Journey. When selecting a Private Car or Tailormade Holiday to suit your style, date of travel, wish list, etc, our team will guide you to the suitable program and, if required, will curate as per your guidelines backed by our expert knowledge of the destination so you have a memorable holiday.
Visit your preferred travel agent or call us to pay a deposit and secure your booking. Unless requested earlier, the final payment is usually due 60-90 days before departure.
Small Group Journeys
Kuching
Flavors of Sarawak
10 Nights / 11 Days
$3,445 PP
In 11 days, tour, you will experience the best of Borneo’s in terms of nature, culture, and adventure. This will take you to remote and untouched areas that offer the very best of sights and contacts with the natural environment. You may have to compromise a bit of comfort, but you will be rewarded with the experience of travelling to parts of Borneo that few get to see. Accommodation is generally of a good standard but there are several nights in basic jungle lodges, some without air con. The program is compact but well-paced. Average fitness is required.
Day 1: Arrive Kuching
On arrival at the Kuching International airport, meet your Tour Executive who will assist you and transfer to the hotel. Stay three nights in Kuching.
Day 02: Semenggoh Wildlife & Sunset Cruise B
After an early breakfast proceed to
the Semenggoh Wildlife Centre to view orphaned or rescued semi-wild orangutans in a natural setting. Later in the afternoon continue to board the MV Equatorial for a 1 hours Sunset River cruise on the Sarawak River which is a wonderful way of observing Kuching City.
Day 03: Excursion Bako NP B L
After an early breakfast, enjoy a short drive to Bako village and proceed by boat to the park headquarters and explore wildlife around the area. Enjoy lunch at the canteen and then continue to National Park. This Park is one of the best places in Sarawak
to see wildlife in a natural setting and home of Borneo endemic probosci’s monkeys, silvered langurs, long-tailed macaques, wild boar, monitor lizards and numerous species of birds. The Park also has an impressive range of mangrove to kerangas (heath forest), tropical swamp vegetation, cliff vegetation and beach vegetation.
Day 04: KuchingNanga Sumpa B L D
Today after an early breakfast, drive to Batang Ai reservoir. Along the way stop for lunch and stroll around the shops at Lachau Bazaar. Board a local longboat and travel upriver to the Iban
What’s included: 10 Night’s Accommodation Jungle lodges and Camp Assistance and transfers by vehicle and boats Meals as specified English speaking local guide Sightseeing as specified on sharing basis Entrance fees Airfare Kuching –Mulu in economy class Bottled water while travelling and All currently applicable taxes except Malaysian Tourism Tax (RM 10 per room per night at all accommodation) which is payable directly at the hotels.
(Tour Code: FOSWFD)
village. Afternoon, free to explore and evening visit Nanga Sumpa longhouse. Relax on the ruai (common verandah) and spend time with the Iban people. Interact with the community, learn about their culture, and enjoy some local rice wine. Stay two nights at Nanga Sumpa lodge.
Day 05: Excursion to Enseluai waterfall B L D
Today after breakfast, hike the jungle trails along the river for about an hour to another longhouse, then Board a local longboat and travel upriver to the Enseluai waterfall. Relax, swim and enjoy the rainforest surroundings and a riverside BBQ lunch. Later return to the lodge and spend rest of the day in leisure.
Day 06: Nanga SumpaLubok Kasai B L D
After breakfast head upriver to the Kasai Jungle Camp for overnight stay. Enjoy lunch at the riverside before heading into the forest with the local guides to ‘forage for your dinner’. Wild ferns, ginger shoots, bamboo shoots, bamboo containers – all the items that will play a part in your evening meal. Afternoon trek to look for orangutan and evening enjoy a sundowner “Tuaktail” (local wine spritzers) in the middle of the Borneo Rainforest.
Day 07: Lubok Kasai – Kuching B L
Enjoy morning walk and after breakfast, pack up, load the boats and head downriver to the jetty and travel back to Kuching. The remainder of the day is for you to explore the
old colonial city center of Kuching or just be at your leisure. Stay two nights in Kuching.
Day 08: Rainforest Kayaking B
L
After an early breakfast, proceed to Bengoh, the starting point of your kayak adventure. Float down a river that meanders through spectacular limestone hills clad with tropical rainforest and punctuated with Class 1 to Class 2 rapids providing a thrilling water ride. Visit a friendly Bidayuh Village, have a swim in the cool refreshing mountain water and enjoy a light picnic lunch on the sandy riverbank.
Day 9: Kuching – Mulu
National
Park Deer & Lang Caves B
Transfer to Kuching airport to board a flight to Mulu National Park. On arrival, transfer to your accommodation. In the afternoon, enjoy a scenic 3 km plank walk through the primary rainforest to the entrance of the famous Deer Cave. Later, visit the Lang’s Cave famous for the stalactites and stalagmites followed by Bat Observatory known for a spectacular exodus of about 2 million bats leaving the cave in search of food. Return to the park accommodation and stay two nights in Mulu National Park.
Day 10: Clearwater & Wind Caves
B L
Today, proceed by longboat upriver to Wind Cave famous for its impressive ‘King’s Chamber’, stalactites and stalagmites. Then to Clearwater Cave, a habitat for unique species of plants.
Enjoy a picnic lunch, swim, or relax before returning. The rest of the afternoon is free for your leisure and evening meet for the farewell dinner.
Day 11: Mulu Departure
B
After breakfast, tour finishes with a transfer to the Mulu airport where you board a flight for your onward journey.
Departure & Pricing (AU$ PER PERSON From)
05 Nov - 15 Nov 3,790 4,223
01 Dec - 11 Dec 3,790 4,223
Tour notes:
Suggested gratuity AU$ 120pp: Driver, Tour Guide/Manager Domestic economy airfare included: AU$ 220 pp Add economy international return airfare: From AU$ 1,055pp (Low season)
Mulu National Park
Essential Sabah
(Tour Code: ESBFD)
09 Nights / 10 Days EASY – MODERATE GUARANTEED DEPARTURE MIN PAX: 04 FROM AU $3,690 PP
This 10 day tour program gives you some of Borneo’s best wildlife experiences, to see orangutans, cruise on rivers, experience the rainforest and much more. All this at a leisurely pace with free time for yourself in between to allow you to absorb all the impressions. Accommodation is generally of a good standard but there are few nights in jungle lodges, some without air con. The program is compact but well-paced. Average fitness is required.
Day 1: Arrive Kota Kinabalu
On arrival at the airport, you will be met by our Tour executive who will assist you with the transfer & checkin at the hotel. Stay two nights at Kota Kinabalu.
Day 2: Poring Hot Spring
&
Kinabalu Park
B L
Depart Kota Kinabalu for the 3-hour drive to Poring Hot Spring for a chance to observe wildlife and the trees from 100 feet above the forest floor. Later proceed to the UNESCO World Heritage site of Kinabalu Park. Enjoy a guided nature walk with a park naturalist to see an impressive collection of mountain flora and fauna along with the National Park gallery providing more information on the park’s botanic diversity.
Day 3: Kota Kinabalu –Sandakan – Sepilok
B D
After breakfast, transfer to Kota Kinabalu airport for your flight to Sandakan. Upon arrival in Sandakan, meet and transfer to Resort at Sepilok. Set in 25 acres of rainforest bordering the Sepilok forest reserve, a protected area rich in wildlife. The remainder of the day is free at leisure to relax, swim in the pool or go for a walk on the resort’s own 1,050-metre-long boardwalk. Stay two nights in Sepilok.
What’s included: 9 Night’s Accommodation Jungle lodges and Camp Assistance and transfers by vehicle and boats Meals as specified English speaking local guide Sightseeing as specified on sharing basis Entrance fees Airfare Kota Kinabalu –Sandakan in economy class Bottled water while travelling and All currently applicable taxes except Malaysian Tourism Tax (RM 10 per room per night at all accommodation) which is payable directly at the hotels.
Kota Kinabalu
Day 4: Proboscis Monkey
Sanctuary & Rain Forest
Morning will be in leisure. After lunch proceed to Labuk Bay Proboscis Monkey Sanctuary for the 1430 hours feeding session. Later, proceed to the Rainforest Discovery Centre (RDC), an education center located within the Kabili Sepilok Forest Reserve. Before dinner head to the flying squirrel platform to see if the red giant flying squirrels emerge from their nests and fly across the resort.
Day 5: Sepilok – Abai
Visit the Sepilok Orangutan Sanctuary where captive orangutans are reintroduced into the wild. Later depart for Sandakan in a boat and arrive at Abai and check-in at the hotel. Enjoy a guided night walk around the Lodge’s nature boardwalk and search for insects, birds, and other wildlife. Stay two nights in Jungle Lodge (non-air conditioned).
Day 6: Abai
Early morning take another boat trip for bird watching and wildlife viewing at the nearby Pitas Lake. After breakfast at the lodge visit the nearby Abai village and participate in a treeplanting project. Enjoy a local-style lunch prepared and served by the
villagers. Rest and relax before another cruise along the Kinabatangan River in search of wildlife.
Day 7: Abai – Sukau
After breakfast, check out and then cruise upriver to Sukau, searching for wildlife along the way. Arrive Sukau, check-in and have lunch. Later cruise up the Kinabatangan River to the Menanggul River in search of proboscis monkeys, birds and other wildlife. Stay two nights in Sukau.
Day 8: Sukau B L D
0630 hours take a boat trip for bird watching and wildlife viewing at the nearby Ox Bow Lake. Rest of the day will be at leisure to enjoy own activities.
Day 9: Sukau – Sandakan
After early breakfast return to Sandakan by boat. Arrive at Sandakan Upon arrival, meet and transfer to the hotel for overnight stay. The remainder of the day is free at leisure to relax, swim in the pool or go for a walk on the resort’s own 1,050-metre long boardwalk. Evening meet to enjoy the farewell dinner.
Day 10: Sandakan Departure
After breakfast, tour finishes with a transfer to the Sandakan airport where you board a flight for your onward journey.
Sepilok
Bespoke, Private Escorted Tours
Departs Daily
Best of Malaysia Tour
(Tour Code: BOMPT)
Malaysia, a beautiful tapestry of cultures and landscapes, spans the Malay Peninsula and the island of Borneo. Known for its beaches, rainforests, and rich Asian cultural influences, Malaysia offers something for every traveller. From the bustling streets of Kuala Lumpur to the serene hill stations of Cameron Highlands, this 14-day journey will take you through Malaysia’s stunning cities, historical landmarks, and natural wonders.
Day 1: Arrive Kuala Lumpur
On your arrival meet our Tour Executive, who will assist you with your transfer to the hotel. Stay three nights in Kuala Lumpur.
Day 2: Kuala Lumpur B
Start your day with a visit to the iconic Petronas Twin Towers, explore the Islamic Arts Museum, Sultan Abdul Samad Building and a walk through the Kuala Lumpur City Gallery.
Day 3: Kuala Lumpur
Take a day trip to Genting Highlands.
Enjoy a scenic cable car ride to the resort and visit the Chin Swee Caves Temple before returning to the hotel.
Day 4: Kuala Lumpur – Ipoh B
After breakfast, embark on an overland journey to Ipoh, the charming city in the heart of the Perak state. Enjoy a leisurely afternoon or explore the city at your own pace. Stay two nights in Ipoh.
Day 5: Ipoh
B
Today, discover Ipoh’s hidden treasures and visit the Tempurung Cave, Kellie’s Castle, Kek Lok Tong Cave Temple and the Birch Memorial Clock Tower.
Day 6: Ipoh – Cameron Highlands B Travel to Cameron Highlands through the picturesque Tapah town. En route, visit Iskandar Waterfalls and explore the Rose Garden, Farms, and tea plantations. Stay two nights in Cameron Highlands.
Day 7: Leisure Day
B Day free to relax or explore the town.
Day 8: Cameron – Penang
B After breakfast, travel to Penang, a cultural gem of Malaysia. Afternoon free to relax and stay two nights in Penang.
Day 9: Penang
B
Today, embark on a city tour of George Town, a UNESCO World Heritage site. Visit Khoo Kongsi and explore stunning street art, heritage buildings and George Town for its colonial past and unique architecture. In the afternoon, visit Penang Hill for panoramic views of the island and the Kek Lok Si Temple, one of the largest Buddhist temples in Malaysia.
Day 10: Penang – Langkawi Island B Fly to Langkawi Island, Malaysia’s
tropical paradise. On arrival, transfer to the hotel. The remaining day is free to explore or relax on the island’s beautiful beaches. Stay three nights in Langkawi.
Day 11: Langkawi B
After breakfast, start your city tour with the majestic Eagle Square, home to the iconic eagle sculpture. Next, visit the Elektrik Langkawi Museum to learn about the fascinating culture and history of the island. Head to the Panorama Langkawi, where you’ll take a scenic cable car ride up to 708 meters above sea level, offering spectacular views of the island and the Andaman Sea.
Day 12: Langkawi B Today is free to relax on the beach or pamper yourself with the local spa.
Day 13: Langkawi – Kuala Lumpur B
After breakfast, transfer to board a flight to Kuala Lumpur. On arrival, transfer to the hotel, and the day is free to relax or go shopping. Stay overnight in Kuala Lumpur.
Day 14: Kuala Lumpur Departure B
After breakfast, the tour finishes with a direct transfer to the Kuala Lumpur International Airport.
Tour notes:
What’s included: 13 Nights’ accommodation Travel, transfer and sightseeing by private vehicle Assistance and transfers Meals as specified Local English-speaking tour guide Monument entrance fees Sightseeing as specified Economy class airfare Penang – Langkawi - Kuala Lumpur Bottled water while travelling and all current collectable taxes.
Glimpse of Malaysia
(Tour Code: GOMPT)
08 DAYS / 07 NIGHTS EASY-MODERATE DEPARTS DAILY
Get the feel of Malaysia with this diverse tour, which takes you through the historical city of Melaka, the bustling metropolis of Kuala Lumpur, the Cameron Highlands, and the cultural haven of Penang. This tour offers a variety of experiences, from heritage walks and city tours to tea plantation visits and beach time.
Day 1: Arrive Melaka
On arrival at the airport, you will be met by our tour executive, who will assist you with the transfer to the hotel. Stay two nights in Melaka.
Day 2: Melaka B
Enjoy a half-day tour of Melaka, a UNESCO World Heritage City. Visit the iconic St. Paul’s Hill, A Famosa, and the Stadthuys (Red Square). Explore the city’s rich history and Dutch colonial architecture. Learn about the cultural fusion of Malay, Chinese, and European influences that make Melaka unique. Later, take a short walk around Jonker Street.
Day 3: Melaka – Kuala Lumpur
B
Travel to Malaysia’s bustling capital, Kuala Lumpur, enjoying a scenic drive through the countryside. Visit the Petronas Twin Towers, Merdeka Square, Sultan Abdul Samad Building, and the National Mosque. Explore Chinatown for shopping and street food. Stay two nights in Kuala Lumpur.
Day 4: Kuala Lumpur
B
After breakfast, visit the famous Batu Caves, a sacred site for Hindus with towering limestone hills and a golden statue of Lord Murugan. Climb the 272 steps to the caves, which offer stunning city views. Later in the afternoon, head to Suria KLCC or explore the Bukit Bintang area for more shopping and entertainment.
Day 5: Kuala Lumpur –
Cameron Highlands
B Depart for Cameron Highlands, the picturesque hill station offering refreshing air and lush green landscapes. In the afternoon, visit a tea plantation to learn about tea-making and enjoy breathtaking views of the
lush green hills and Mossy Forest for a unique forest experience. Stay overnight in Cameron Highlands.
Day 6: Cameron Highlands –Penang B
Start your day with a visit to the Butterfly Garden, where you can see a wide variety of butterflies and other insects native to the region. Next, visit the Lavender Garden before your transfer to Penang. Spend the evening leisurely or explore your surroundings. Stay two nights in Penang.
Day 7: Penang B
Today, embark on a city tour of George Town, a UNESCO World Heritage site. Visit Khoo Kongsi and explore stunning street art, heritage buildings and George Town for its colonial past and unique architecture. In the afternoon, visit Penang Hill for panoramic views of the island and the Kek Lok Si Temple, one of the largest Buddhist temples in Malaysia.
Day 8: Penang Departure B
After breakfast, the tour finishes with a direct transfer to the airport.
What’s included: 7 Nights’ accommodation travel, transfer, and sightseeing by private vehicle Assistance and transfers Meals as specified Local English-speaking tour guide Monument entrance fees Sightseeing as specified Bottled water while travelling and all current collectable taxes.
Kuala Lumpur
Best of Sabah & Sarawak
14 DAYS / 13 NIGHTS
Embark on an unforgettable adventure through Borneo - Malaysia, starting in Kuching with a visit to Semenggoh Wildlife Centre. Explore the remote beauty of Nanga Sumpa and Lubok Kasai, unwind at Poring Hot Springs, and discover the wonders of Kinabalu Park and Sepilok. Cruise the Menanggul River, immerse yourself in the wildlife at Tabin Wildlife Reserve, and enjoy breathtaking landscapes throughout this diverse and exciting tour.
Day 1: Arrive Kuching
On arrival at the airport, you will be met by our tour executive, who will assist you with the transfer to the hotel. Stay two nights in Kuching.
Day 2: Semenggoh Wildlife & Cruise B
Morning visit Semenggoh Wildlife Centre to view orphaned or rescued semi-wild orangutans and afternoon board the MV Equatorial to enjoy Sunset River cruise.
Day 3: Kuching -
Nanga Sumpa
Today travel to Batang Ai reservoir and board a local longboat to travel upriver to the Iban village. Evening, visit the Nanga Sumpa longhouse and spend time with the Iban people. Stay overnight at Nanga Sumpa Lodge.
Day 4: Nanga Sumpa -
Lubok Kasai
Hike the jungle trails along the river
to meet another community. After the lunch go for 90 minutes trail through the orangutan habitat. Evening free to relax and stay two nights at Lubok Kasai in jungle camp.
Day 5: Lubok Kasai
B L D
An early start for trekking on rainforest trails to look for orangutans and other wildlife. Afternoon is free to relax and evening go for a walk along the Lalang River and search for orang-utans.
Day 06: Lubok Kasai – Kuching B
In the morning, go walking. After breakfast, transfer to Kuching by boat. The remaining day is to relax or explor the old colonial city centre. Stay overnight in Kuching.
Day 7: Kuching – Kota Kinabalu B
After breakfast, transfer to board a flight to Kota Kinabalu. On arrival, transfer to the hotel and stay two nights in Kota Kinabalu.
Day 8: Poring Hot Spring & Kinabalu NP Park
B L
A 3-hour excursion to Poring Hot Spring to observe wildlife and the trees from 100 feet above the forest floor. Later, proceed to the UNESCO World Heritage site of Kinabalu Park. Explore the mountain gardens with your guide before returning to the hotel.
Day 9: Kota Kinabalu –Sepilok B L D
After breakfast, transfer to board the
flight to Sandakan. On arrival, transfer to the Resort at Sepilok, located at the border of a protected area rich in wildlife. Stay overnight in Sepilok.
Day 10: Sepilok - Sukau B L D
Today, visit the Sepilok Orangutan Sanctuary and travel to Sukau. Evening, enjoy a river cruise along the Kinabatangan River in search of proboscis monkeys and other wildlife. Stay two nights in Kinabatangan Riverside Lodge.
Day 11: Oxbow Lake and Menanggul River B L D
Morning enjoy Kinabatangan river cruise at the nearby Ox Bow Lake and evening cruise down the Menanggul River in search of wildlife.
Day 12: Sukau -
Tabin Wildlife Reserve B L D
Travel to Tabin via Lahad Datu. Discover the wide variety of jungle herbs used by local folks to treat various ailments. Stay two nights in Tabin.
Day 13: Lipad Waterfalls B L D
Morning trek through the lush green rainforest and in the evening, go on a dusk drive to look for nocturnal wildlife.
Day 14: Lahad Datu Departure B After breakfast, the tour finishes with a direct transfer to the Airport.
What’s included: 13 Nights’ accommodation Travel, transfer and sightseeing by private vehicle Assistance and transfers Meals as specified Local English-speaking tour guide Monument entrance fees Economy Class Airfare Kuching - Kota Kinabalu –Sandakan Sightseeing as specified Bottled water while travelling and all current collectable taxes.
The Sabah Experience
(Tour Code: TSBEPT)
Embark on an exciting journey from Kota Kinabalu to explore Borneo’s wildlife and natural beauty. Visit the Sepilok Orangutan Sanctuary and the Sun Bear Conservation Centre before heading to Selingan Turtle Island to witness sea turtles nesting. Continue to Abai for wildlife cruises along the Kinabatangan River and experience the serene Sukau for more wildlife encounters. Discover Borneo’s rich biodiversity with river cruises, jungle walks, and expert-guided tours. It is a perfect adventure for nature lovers and wildlife enthusiasts.
Day 1: Arrive Kota Kinabalu
On arrival at the airport, you will be met by our Tour executive, who will assist you with the transfer to the hotel. Stay two nights at Kota Kinabalu.
Day 2: Poring Hot Spring and Kinabalu NP Park B L
A 3-hour excursion to Poring Hot Spring to observe wildlife and the trees from 100 feet above the forest floor. Later, proceed to the UNESCO World Heritage site of Kinabalu Park. Explore the mountain gardens with your guide before returning to the hotel.
Day 3: Kota Kinabalu – Sepilok B D
After breakfast, transfer to board the flight to Sandakan. On arrival, transfer to the Resort at Sepilok, located at the border of a protected area rich in wildlife. Stay overnight in Sepilok.
Day 04: Sepilok -
Selingan Island B L D
Transfer to the jetty for a one-hour trip by speedboat to Selingan Turtle Island. The afternoon is free for relaxing, bird
watching or snorkelling. In the evening, a park ranger will escort you to watch one of the green turtles that have come ashore to lay their eggs. Stay overnight on Selingan Island.
Day 05: Selingan Island –Sepilok B L D
In the early morning, depart from Selingan by boat to Sandakan and drive to the Sepilok Orangutan Sanctuary, where rehabilitated orangutans are reintroduced into their natural habitat. Next, visit the Bornean Sun Bear Conservation Centre, which rescues captive sun bears and focuses on their conservation, welfare, rehabilitation and education. Stay overnight in Sepilok.
Day 06: Sepilok - Abai B L D
Depart for Sandakan in a boat to Abai, enjoy a guided night walk around the Lodge’s nature boardwalk, and search for insects, birds, and other wildlife. Stay two nights in Jungle Lodge (nonair conditioned).
Day 7: Abai B L D
Take another boat trip to Pitas Lake in the early morning for bird watching and wildlife viewing. After breakfast at the lodge, visit the nearby Abai village and participate in a tree-planting project. Enjoy a local-style lunch
prepared and served by the villagers. Rest and relax before another cruise along the Kinabatangan River in search of wildlife.
Day 8: Abai – Sukau B L D
After breakfast, transfer to board a cruise upriver to Sukau, searching for wildlife along the way. After lunch, cruise the Kinabatangan River to the Menanggul River in search of proboscis monkeys, birds and other wildlife. Stay two nights in Sukau.
Day 9: Sukau B L D
In the early morning, take a boat trip to Ox Bow Lake, a nearby birding and wildlife viewing site. The rest of the day is at leisure for you to enjoy your own activities.
Day 10: Sukau – Sandakan B L D
After an early breakfast, take a boat trip back to Sandakan and transfer to the hotel. The remainder of the day is free to relax, swim in the pool or walk on the resort’s 1,050 metre-long boardwalk. Stay overnight in Sandakan.
Day 11: Sandakan Departure B
After breakfast tour finishes with a direct transfer to the Sandakan airport.
What’s included: 10 Nights’ accommodation travel, transfer and sightseeing by private vehicle / shared boat Assistance and transfers Meals as specified Local English-speaking tour guide Monument entrance fees Economy class airfare Kota Kinabalu –Sandakan Sightseeing as specified Bottled water while travelling and all current collectable taxes.
prices displayed are low season, per person, based on two people travelling together and sharing a base category room.
Selingan Island Kota
Best of Sarawak Malaysia
(Tour Code: BOSWMPT)
Borneo is full of natural wonders and fascinating wildlife; on this tour, we’ve picked some of the best available accommodations, locations, and experiences to discover this magical island at its best. Travelling through Sarawak, experience the Bornean jungle, serene rivers, and bustling cityscapes as you experience an unforgettable trip to one of the world’s most diverse wildlife destinations. 10
Day 01: Arrive Kuching
On arrival at the airport, you will be met by our Tour executive, who will assist you with the transfer. Stay three nights in Kuching.
Day 02: Semenggoh Wildlife & Sunset Cruise B
After an early breakfast, proceed to the Semenggoh Wildlife Centre to view orphaned or rescued semi-wild orangutans in a natural setting. Enjoy MV Equatorial for a 90-minute Sunset River cruise on the Sarawak River.
Day 03: Rainforest & Kayaking B L
Drive to Bengoh village, the starting point of your kayak adventure. Float down a river that meanders through limestone hills clad with tropical rainforest. Enjoy a picnic lunch and
visit Bidayuh and Semadang before returning to Kuching.
Day 04: Kuching –Nanga Sumpa
B L D
Today, travel to Batang Ai reservoir, stop for lunch and stroll around the shops at Lachau Bazaar. Board a local longboat and travel upriver to the Iban village. In the evening, visit the Nanga Sumpa longhouse, relax on the ruai (common verandah), spend time with the Iban people, and learn about their culture. Stay overnight at Nanga Sumpa.
Day 05: Nanga Sumpa –
Lubok Kasai B L D
Following the breakfast hike, the jungle trails along the river lead to another community and continue upriver by longboat. On the way, relax, swim, and enjoy the Enseluai waterfall and rainforest surroundings. After lunch, trek for 1-2 hours along a rainforest trail through the orangutan habitat and arrive at the jungle camp. Stay two nights at Lubok Kasai jungle camp.
Day 06: Lubok Kasai B L D
In the morning, around 0830-0900 hours, go trekking on one of the rainforest trails to look for orangutans and other wildlife like pig-tailed macaques, hornbills, and a variety of birds. Return for lunch at the camp, relax at the lodge, or go for a swim in the river. Around 1600 hours, depart on a 1-2 hour walk along a trail that follows the Lalang River and search for orang-utans.
Day 07: Lubok Kasai – Kuching B L
After breakfast, travel downriver to the Batang Ai Lake jetty, then overland back to Kuching, with lunch en route. In the evening, you are free to relax or explore the town. Stay three nights at Damai Beach Resort.
Day 08-09: Damai B
The day is free to explore on your own or relax at the beach.
Day 10: Kuching Departure B
After breakfast, the tour finishes with a direct transfer to the airport.
What’s included: 9 Nights’ Accommodation in jungle lodges and Camps Assistance and transfers by car and boat Meals as specified English-speaking local guide Sightseeing as specified on a sharing basis Entrance fees Bottled water while travelling and all currently applicable taxes except Malaysian Tourism Tax (RM 10 per room per night at all accommodation), which is payable directly at the hotels
Bidayuh Dance
Family Fun in Sabah Borneo
10 DAYS / 09 NIGHTS EASY- ADVENTUROUS DEPARTS DAILY CHILDREN AGE ABOVE 3 TO BELOW 10 YEARS
This family-oriented tour program takes in many of Borneo’s family-friendly attractions and destinations, including wildlife, jungle, culture, and adventure, where even the kids can participate. You will see orangutans, cruise on rivers, walk the rainforest trails of national parks, interact with and learn about native culture, and much more.
Day 01: Arrive Kota Kinabalu
On arrival at the airport, you will be met by our Tour executive, who will assist you with the transfer to the hotel. Overnight will be at Kota Kinabalu.
Day 02: Kota Kinabalu –Sepilok B D
After breakfast, transfer to board the flight to Sandakan and transfer to the Resort located in the protected area rich in wildlife. The remainder of the day is free to relax, swim in the pool, or walk. Stay two nights in Sepilok.
Day 03: Proboscis Monkey Sanctuary & Rainforest B L D
Monkey Sanctuary for the 1430hour feeding session and Rainforest Discovery Centre (RDC. Before dinner, head to the flying squirrel platform to try your luck in spotting when they fly across the resort.
Day 04: Sepilok – Abai
B L D
Depart for Sandakan in a boat to Abai, enjoy a guided night walk around the Lodge’s nature boardwalk, and search for wildlife. Stay overnight in Jungle Lodge (non-air conditioned).
Day 05: Abai – Sukau
B L D
After breakfast, cruise upriver to Sukau, looking for wildlife along the way. Later, cruise on the Kinabatangan River and Menanggul River in search of proboscis monkeys, birds, and other wildlife. Stay two nights in Sukau.
Day 06: Sukau B L D
At 0630, take a boat trip to Ox-Bow Lake for bird watching and wildlife viewing. The rest of the day is spent at leisure, enjoying your activities.
Day 07: Sukau – Kota Kinablu B L
After an early breakfast, the boat transfers to Sandakan Airport to board a flight to Kota Kinabalu. In the evening, you are free to relax or go walking. You will stay three nights in Kota Kinabalu.
Day 08: Poring Hot Spring & Kinabalu NP B L
A 3-hour excursion to Poring Hot Spring to observe wildlife and the trees from 100 feet above the forest floor. Later, proceed to the UNESCO World Heritage site of Kinabalu Park. Explore the mountain gardens with your guide before returning to the hotel.
Day 09: Kota Kinabalu B
Day at leisure to relax or explore on your own.
Day 10: Kota Kinabalu Departure B After breakfast, the tour finishes with a direct transfer to the airport.
Tour notes:
In the morning, you are free to relax, and after lunch, visit Labuk Bay Proboscis *Package prices displayed are low season, per person, based on two people travelling together and sharing a base category room.
What’s included: 9 Nights Accommodation Jungle lodges and Camp Assistance and transfers by car and boats Meals as specified English speaking local guide Sightseeing as specified on sharing basis Entrance fees Airfares in Economy Class Kota Kinabalu – Sandakan – Kota Kinabalu Bottled water while travelling and All currently applicable taxes except Malaysian Tourism Tax (RM 10 per room per night at all accommodation) which is payable directly at the hotels.
Kota Kinabalu Sandakan Sepilok Abai Sukau
Golfing in Sarawak
(Tour Code: GISWPT)
A golfing tour in Kuching offers a unique blend of natural beauty and challenging courses. Players can enjoy the Sarawak Golf Club, known for its lush fairways and scenic views. The tour also includes the scenic Damai Golf & Country Club, set against Mount Santubong. Kuching’s golf courses are ideal for both casual golfers and seasoned players. Beyond golf, visitors can explore Kuching’s rich culture, wildlife, and local attractions.
Day 01: Arrive Kuching
On arrival, meet your Tour Executive, who will assist you and transfer you to the hotel. Stay seven nights in Kuching.
Day 02: Semenggoh
Orangutan Centre B
After an early breakfast, head to the Semenggoh Wildlife Centre, a sanctuary for semi-wild orangutans. This rehabilitation centre cares for orphaned and rescued orangutans and trains them to thrive in the wild.
Day 03: Kelab Golf Sarawak B
Transfer to Kelab Golf Sarawak for a round at the 18-hole championship course. Set amidst lush greenery, this course combines challenge and natural beauty, offering a peaceful golfing experience. Tee-off is available between 08:30 AM and 2:00 PM,
allowing you to schedule your round at your convenience. After the game, return to the hotel and spend the remaining day at leisure.
Day 04: Samarahan Country Club B
Today, you will be transferred to Samarahan Country Club, a renowned golf destination outside Kuching. This 18-hole course offers a challenging layout amidst lush greenery and peaceful surroundings. With wellmaintained fairways and greens, it’s perfect for golfers of all skill levels. Tee-off is available between 08:30 AM and 2:00 PM, allowing you to schedule your round. After your game, return to the hotel and spend the remaining day at leisure.
Day 05: Damai Golf & Country Club B
After breakfast, transfer to Damai Golf & Country Club, located at the base of Mount Santubong near Kuching. This stunning 18-hole course offers breathtaking views of the South China Sea surrounded by lush tropical landscapes. It’s the perfect blend of adventure and relaxation, providing a
peaceful, scenic environment for your game. Tee-off is available between 08:30 AM and 2:00 PM, allowing you to schedule your round at your convenience. Afterwards, return to your hotel and spend the remaining day at leisure.
Day 06: Bako National Park B
Enjoy a short drive to Bako Village and a boat ride to the Bako Park headquarters. Explore the area’s diverse wildlife and ecosystem, which includes mangroves, tropical swamps, and beach vegetation. With its stunning natural beauty, the park offers one of the best wildlife experiences in Sarawak.
Day 07: Leisure Day B
Today, you can explore the old colonial city centre of Kuching and relax at the swimming pool.
Day 08: Kuching Departure B
After breakfast, the tour finishes with a direct transfer to the Airport.
What’s included: 7 Nights’ accommodation Travel, transfer and sightseeing by private vehicle Assistance and transfers Meals as specified Local English-speaking tour guide Two rounds of Golf at each of the courses indicated in the itinerary Green Fees and buggies Monument entrance fees Sightseeing as specified Bottled water while travelling and all current collectable taxes.
Bako National Park Kuching
Brunei Adventure Tour (Holiday
for all ages)
(Tour Code: BRAPT)
06 DAYS / 05 NIGHTS EASY-MODERATE DEPARTS DAILY FROM AU $1,481 PP
This itinerary blends Brunei’s cultural highlights with exciting outdoor activities, offering something for every traveller. From exploring historic sites to thrilling jungle adventures, this tour will create unforgettable memories for the whole family.
Day 1: Arrive Bandar Seri Begawan
On arrival at Brunei’s capital (BWN), meet your Tour Executive, who will assist you and transfer you to the hotel. Stay five nights in Bandar Seri Begawan.
Day 2: Bandar Seri Begawan B
After breakfast, visit the Royal Regalia Museum, Jame’ Asr Hassanil Bolkiah Mosque, and the Malay Technology Museum. Stop at Istana Nurul Iman, the world’s largest palace, and enjoy
a boat ride around Kampong Ayer. In the evening, visit the night market for local food and souvenirs, then end with a quick stop at a shopping mall before returning to your hotel.
Day 3: Culture and Markets B
Begin with a visit to a local open market, where you’ll discover fresh produce, handicrafts, and local herbs. Next, visit the Royal Regalia Museum, which showcases Brunei’s artefacts, the Arts and Handicraft Centre, and the Jabatan Mufti Exhibition Hall.
Day 4: Ulu Temburong NP B L D
Today, explore Brunei’s natural beauty in Ulu Temburong National Park. Enjoy a scenic 1.5-hour drive across the longest bridge in Southeast Asia to Batang Duri, then take a thrilling
boat ride along the Belalong River through dense rainforest to Belalong Wilderness National Park. After soaking in the park’s untouched beauty, return to Batang Duri for a local lunch before returning to your hotel.
Day 5: Nightlife & Water Village B D
After breakfast, enjoy a free day to explore Bandar Seri Begawan. In the evening, take a boat ride around Kampong Ayer and visit a local stilt house. Next, visit the Gadong Night Market for local snacks and a scenic evening drive with photo stops at key landmarks.
Day 6: Bandar Seri Begawan Departure B
After breakfast, the tour finishes with a direct transfer to the airport.
What’s included: 5 Nights’ accommodation Travel, transfer and sightseeing by private vehicle Assistance and transfers Meals as specified Local English-speaking tour guide Monument entrance fees Sightseeing as specified Bottled water while travelling and all current collectable taxes.
Bandar Seri Begawan 5
Brunei Golf & Culture Experience
(Tour Code: BRG&CEPT)
06 DAYS / 05 NIGHTS EASY-MODERATE DEPARTS DAILY
Discover Brunei, a hidden gem in Southeast Asia known for its pristine landscapes, rich culture, and top-tier golf courses. Whether you’re a seasoned golfer or a beginner, this tour offers the perfect blend of golfing excitement and cultural exploration. Experience world-class golf courses alongside Brunei’s most iconic landmarks, from the majestic Royal Regalia Museum to the historic Kampong Ayer water village.
Day 1: Arrive Bandar Seri Begawan
On arrival at the capital city of Brunei (BWN), meet your Tour Executive, who will assist you and transfer you to the hotel. Stay five nights in Bandar Seri Begawan.
Day 2: Golf at RBA Golf Course B
Start your golfing adventure at the prestigious RBA Golf Course. Designed by Max Wexler, this is Brunei’s first 18-hole public course. Surrounded by lush palm trees and large man-made lakes, this course is renowned for its challenging water hazards and scenic beauty.
You’ll enjoy playing amid stunning landscapes, with fairways lined by coconut palms. A great way to begin your Brunei golfing experience!
Day 3: Golf at
Pantai Mentiri Golf Club B
Transfer to the Pantai Mentiri Golf Club for your second round of golf. Famous for hosting the 1999 Southeast Asian Games, this picturesque 18-hole course is set against natural beauty and offers sweeping views of Brunei Bay.
Day 4: Brunei’s Sightseeing B
Take a break from golf to explore Brunei’s cultural highlights. Visit the Royal Regalia Museum, Jame’ Asr Hassanil Bolkiah Mosque, and the Malay Technology Museum. Stop at Istana Nurul Iman, the world’s largest palace, and enjoy a boat ride around
Kampong Ayer. In the evening, visit the night market for local food and souvenirs, then end with a quick stop at a shopping mall before returning to your hotel.
Day 5: Golf at
The Empire Country Club B
Prepare for your final round of golf at The Empire Country Club, one of Asia’s most prestigious golf courses. Stretching 7,029 yards, it offers stunning sea views and challenging fairways. The signature 15th hole runs along the beach, while the 18th green sits on the cliffs, providing breathtaking views of the sea and hotel atrium.
Day 6: Bandar Seri Begawan
Departure B
After breakfast, the tour finishes with a direct transfer to the airport.
What’s included: 5 Nights’ accommodation Travel, transfer and sightseeing by private vehicle Assistance and transfers Meals as specified Local English-speaking tour guide 1 round in each golf course (total 3) Green Fees and buggies Monument entrance fees Sightseeing as specified Bottled water while travelling and all current collectable taxes.
prices
Bandar Seri Begawan 5
Booking Conditions
It is important that you read and understand the following conditions before making your booking.
The following Booking Conditions form the basis of your contract with TOTAL HOLIDAY OPTIONS (PTY) Limited (“TOTAL HOLIDAY OPTIONS”, “us” and “Company”). It is important that you read and understand the following conditions before making your booking. By asking us to confirm your booking, we are entitled to assume that you have had the opportunity to read these Booking Conditions and that you agree to them applying to your holiday arrangements booked with us and which we agree to make, provide or perform (as applicable) as part of our contract with you. References in these booking conditions to your ‘holiday package’ are references to any tour, excursion(s), short tour(s), accommodation and/any services you have booked with TOTAL HOLIDAY OPTIONS.
1. Governing law: These booking conditions are governed by the law in force in New South Wales, Australia when booked and paid in Australia and New Zealand when booked and paid in New Zealand. Any claim or legal action against overseas suppliers is likely to be subject to the terms of your contract with them and maybe governed by the laws of other countries.
2. Confirmation of Services: Your acceptance of a quotation or your booking request does not guarantee actual availability of the requested flights, tours, accommodation, or services until such time as you receive a confirmation invoice from TOTAL HOLIDAY OPTIONS.
3. Booking, Deposit and Final Payments: A nonrefundable deposit of $500 per person is required within 7 days of confirmation of arrangements. Passenger names must be provided exactly as per passport, including middle names, at the time of booking, as well as a valid passport copy. Some of the tours, ground arrangements and tickets may require a higher deposit of up to 50% or more. Deposit requirements may vary when booking a special offer. TOTAL HOLIDAY OPTIONS reserve the right to cancel any ticket or booking or, refuse to honour any price or carry any passenger where any payment has not been received by TOTAL HOLIDAY OPTIONS within the specified time. Final payment will be due between 90 to 60 days prior to departure unless otherwise specified or by the payment deadline stated on the invoice whichever is the earliest. Bookings made within 90 days of departure or at a value of less than $500 will only be processed if we hold full payment. If TOTAL HOLIDAY OPTIONS is unable to confirm your reservation, all monies will be refunded. Receipt of deposit will be taken as an understanding by us that you have checked your confirmed arrangements and have read and agree to abide by the terms and conditions set forth in this brochure.
4. Tailor-Made Quotations: For Tailor-made itineraries, the first two quotes are complimentary. After this, we reserve the right to request a non-refundable commitment fee of $100.00 per person or more. This will be deducted from your final payment.
5. Tour Paced & Fitness Requirements: While all our tours require reasonable fitness and the ability to navigate sights independently, some may involve longer walks, cycling, and other physical activities. Each tour is rated accordingly, and for further details, please don’t hesitate to ask and ensure you meet the tour’s specified fitness requirements.
6. Price Guarantee: Prices listed in this brochure are based on low season costs and exchange rates as of 01st July 2025 but are subject to change. They may be varied by advertising or special offers, or changed for any reason, including without limitation, to cover changes in government taxes and charges, exchange rate variations, fuel surcharges, airline charges, a force majeure event or other material increases by suppliers. Prices will be confirmed at the time of booking and held during any applicable option period. Once the full payment is received by the TOTAL HOLIDAY OPTIONS price will be guaranteed (except for any tax or levies imposed by any Government and their agencies and for any changes resulting from a force majeure event). The package prices are based on a direct bank transfer only. Season described as low season depends on the country and the region you are visiting. The reason can differ from monsoon, heatwave, unpredicted weather patterns or anything which makes people uncomfortable and fewer tourists prefer to travel.
7. Amendments: If you want to change any part of your holiday arrangements after the invoice has been issued, we will do our best to make the change, but it may not be possible. Where possible amendments to confirmed and deposited itineraries outside will incur a fee of $50 per change in addition to any difference in price, penalties and fee of any supplier and airlines. Special airfares that require early ticketing may be non-refundable and non-changeable.
8. Cancellations/Transfer of Booking: In the event of a cancellation, the following per person per
booking cancellation fee applies. Departure is calculated from the first date of services booked with TOTAL HOLIDAY OPTIONS.
90 days or more before departure: Loss of deposit. Less than 89- 60 days before departure: 50% of the total tour cost.
Less than 59-45 days before departure: 75% of the total tour cost.
• Less than 45 days before departure: 100% of the total tour cost.
No show due to any reason: 100% of the total tour cost. Services booked that are less than the minimum deposit and amendment charges are not refundable in the event of cancellation.
Bookings made on promotional or discounted offers and/or full payment are received. Up to 50% of the total cancellation fee will apply.
If you wish to cancel your booking or transfer to a new departure date, the above cancellation fees will still apply. All cancellations must be received in writing by TOTAL HOLIDAY OPTIONS and are not effective until this notification has been received. Cancellation fees for some products and services may vary from those stated above. If you are unsure, please check with TOTAL HOLIDAY OPTIONS at the time of your booking. Regrettably, cancellation charges cannot be waived and there will be no exceptions. No refunds will apply on unused or omitted services due to any unforeseen circumstances. Please note that employees of any overseas or domestic company or staff of TOTAL HOLIDAY OPTIONS outside Australia/ New Zealand are not authorised to give any guarantees or agreements to customers in respect of refunds or any other matters.
9. Cancellation, Changes to Stopover and Ticketed Airfares: Cancellation and change fee of $30 per person applies for ticketed airfares, in addition to any airline cancellation fees and penalty that are applicable. Airfare cost included in the tour is clearly mentioned and are subject to flight and booking class availability. Airfares will be booked and ticketed upon receipt of your deposit to avoid price or tax increases. Airport taxes vary for each departure point and routing of the airline. Airline schedules are subject to change without notice. Once air tickets are issued, airline amendment and/or cancellation fees apply and, in some cases, are non-refundable. Name changes and the voluntary date and schedule changes will incur fees. TOTAL HOLIDAY OPTIONS is not liable for delays or disruptions of any air travel. Once tickets are issued, TOTAL HOLIDAY OPTIONS will have no other liability and will not be responsible for refunding the cost of any services booked in conjunction with the flights.
10. Passengers Needing Special Assistance: TOTAL HOLIDAY OPTIONS welcomes passengers with disabilities or special needs however, some group journeys may not be suitable for passenger with a special need. We recommend you advise us the tour you prefer and your interest with all the important information relating to your health, mobility and fitness so we can tailormade tour accordingly. This information is crucial and required at the time of booking and any changes to health, mobility and fitness must also be reported as soon as possible and prior to departure. If you require special assistance or care or any type including pushing a wheelchair, assistance with walking or assistance with dressing, you must travel with a companion capable of providing the required assistance or care. TOTAL HOLIDAY OPTIONS will make reasonable efforts to accommodate the special needs of disabled passengers, it is not responsible for any denial of services by any third party entities it has travel arrangements with, such as carriers, hotels, trains, restaurants or other independent suppliers unless extra support person is available at the destination or tour and charges are paid in advance. Please note coaches, minibuses and trains are not equipped with wheelchair ramps. TOTAL HOLIDAY OPTIONS reserved the right to deny services from the start till the end of the tour and TOTAL HOLIDAY OPTIONS booking conditions will be enforced.
11. Not Included in the Tour Cost: Visa and passport costs, vaccination and medical expenses, any type of insurance, excess baggage, extra meals, mini bar, room service, additional excursions, laundry, beverages, souvenirs, tipping, postage, phone calls, internet, none collectable taxes, items of a personal nature and anything not mentioned in the Includes column of your tour quote.
12. Cancellation by TOTAL HOLIDAY OPTIONS: Every tour is a guaranteed departure with a minimum of one person in private escorted tour and group journeys
as mentioned in the tour itinerary. The Company reserve rights to cancel any tour due to any unforeseen circumstances and will advise you as soon as possible. We stress that this rarely occurs; however, in such an eventuality, the Company will make every endeavour to offer substitute arrangements of a similar nature, standard and cost. If the arrangements offered are not acceptable to you the Client, a full amount, except any penalty charged by airlines and any third party, will be refunded. TOTAL HOLIDAY OPTIONS take no responsibility for any loss incurred due to the tour cancellation.
13. Special Deals and Multi Tour Discounts: The discount in the brochure is given on the lowest price tour package when multi tours are booked. One discount is applicable for one booking and cannot be combined with any other offer or discount. The Company reserves the right to withdraw or change these offers at any time.
14. Errors and Omissions: We reserve the right to correct any errors in prices quoted or calculated for any services and will notify you as soon as possible.
15. Hotel Descriptions, Maps and Photos: Hotel descriptions featured in this brochure are based on current hotel guides and contractual agreements provided by suppliers. Any facilities described are subject to change at any time. Maps and photographs are included for general information and may not necessarily reflect actual routes, locations, or services. Hotel room photographs may not be specific to the actual room to be occupied.
16. Accommodations and Bedding Configuration: All accommodation quoted in the itinerary is considered lead-in or base category rooms unless otherwise requested. A double room is fitted with double or twin beds; the single room may be smaller than other rooms and this varies from hotel to hotel. Triple rooms usually offer a double bed with an additional rollaway mattress or fold-away bed for the third person in the same room which you may find over-crowding. Due to the type of guest hotel serve (Honeymoon and couple) some hotel may only have double room though you requested for twin.
17. Special Requests: Where a special request (eg. diet, room location, twin or double bedded room, a particular facility at a hotel, flight seat requests and/or particular meals) is an important factor in your choice of holiday, you must advise us when your booking is made. TOTAL HOLIDAY OPTIONS will pass your request on to the hotel, airline or other supplier but cannot guarantee that it will be accommodated. TOTAL HOLIDAY OPTIONS will also pass on any dietary requests to the airline, but we strongly recommend that you check directly with the airline once your tickets have been issued. The provision of any special request does not constitute a term of your contract with us. Confirmation that a special request has been noted or passed on to the supplier or the inclusion of the special request on your confirmation invoice or any other documentation is not confirmation that the request will be met. Unless and until specifically confirmed, all special requests are subject to availability.
18. Health and Fitness Requirements: A good level of fitness and health is required to participate in all TOTAL HOLIDAY OPTIONS holiday packages. In some destinations, there are extensive sightseeing excursions by foot which includes the climbing of stairs. Mobility is needed boarding or alighting coaches, boat, river cruise ships and trains. All customers are required to familiarise themselves with any health requirements specific to the countries being visited. Any preexisting health conditions must be discussed with your doctor who can confirm your suitability to travel on your chosen tour. If you or any member of your party has any medical conditions or disability which may affect you while travelling, you must provide us with full details in writing prior to making your booking so that we can assist you in considering the suitability tour arrangements. You must also promptly advise us if there are any changes to your health that may affect your holiday after your booking has been confirmed. In the best interests of yourself and of your tour group, TOTAL HOLIDAY OPTIONS reserve the right to prevent you from further participation on a tour if a physical or psychological condition presents itself which significantly affects the enjoyment or wellbeing of yourself or the rest of your group. TOTAL HOLIDAY OPTIONS will not be liable to refund any part of the tour paid by you, or on your behalf, which you have not used. Reasonable assistance will be offered but you will be responsible for making alternative arrangements to accommodate any medical or dietary condition. The information
provided does not, under any circumstances, make TOTAL HOLIDAY OPTIONS liable if your condition exacerbates or affects your ability to participate in any portion of the tour.
19. Travelling with Children: In hotels stating where a child stays free, this is generally a room paid for as two adults and the child is expected to share the parents’ bed. Hotels will not provide an extra bed, and additional charges may be levied for a child’s meal and extra bedding. An additional room is charged at an adult rate even if the child stays unaccompanied by an adult. Children’s fares are available on application but please note that children under 16 are only permitted on private car tour and not permitted on any group journeys. TOTAL HOLIDAY OPTIONS take no responsibility for the health, safety and security of their children.
20. Passport, Visa and Vaccinations: It is mandatory that you familiarise yourself with any visa and health requirements that may be applicable in the countries you are visiting. You are responsible for complying with all entry visas, healthlaws, regulations, orders, demands and requirements of countries visited or transited. Please note that passport and visa requirements are not the responsibility of TOTAL HOLIDAY OPTIONS or that of your travel agent and both these parties cannot be held liable for any loss or expense due to the failure to comply with the above.
21. Travel Insurance: Travel Insurance is not included in your holiday package. It is a condition of booking and you are required to purchase comprehensive travel insurance that includes (without limitation) coverage for the cost of your holiday package, medical expenses, loss of luggage, cruise and land content and airfare charges that may occur due to cancellation, the impossibility of performance or other frustration, disruption, loss of deposit and Force Majeure. TOTAL HOLIDAY OPTIONS cannot in any way be made liable for any cost incurred by the customer on any tour.
22. Local Laws: All participants in tours operated by the Company are expected to obey the laws and regulations of the countries visited and any failure to do so will relieve the Company of all obligations that it may otherwise have under this Contract.
23. Behaviour: It is every passenger’s responsibility to ensure that you and the members of your party do not behave in a manner which causes offence or danger to others, or which risks damage to property belonging to others. In such circumstances, all suppliers (e.g. hotel staff, guide, driver, airline staff etc.) and the Company have the right to terminate arrangements made on the passenger’s behalf, in which case the Company’s responsibility to the passenger ceases immediately. Therefore, the Company will not be liable for any refunds, payment of compensation or reimbursement of any cost or expenses incurred as a result. Further, the Client will be liable to reimburse the company for any expenses whatsoever that it incurs as a result of such behaviour.
24. Luggage Limits: Although we do not have any luggage limits on our tour but highly recommend carrying 1 piece up to 30kg per person which is easy to transport while travelling by coach or car. When a flight is a part of your tour, standard luggage allowance may vary. We recommend you check the correct luggage allowance of your international and domestic flights at the time of booking. In some case, you can prepurchase but since airlines are frequently changing their policy it is impossible for us to confirm luggage allowance until the flight is ticketed and paid. It’s passenger responsibility to familiarise airline’s luggage policies before departure. If not comply with the rules, airlines may impose excess baggage fees at the time of check-in and TOTAL HOLIDAY OPTIONS take no responsibility. All luggage is at “owner’s risk”.
25. Variations: Considerable care has been taken in preparing this brochure but circumstances not within TOTAL HOLIDAY OPTIONS’ control may force changes for Itineraries, accommodation, activities, costs, in which case you will be informed as soon as possible. If necessary, due to circumstances beyond our control, TOTAL HOLIDAY OPTIONS reserve the right to change hotels to a similar category. TOTAL HOLIDAY OPTIONS may update these terms and conditions at any time. Any changes to these terms and conditions made after booking will be advised to you as soon as possible.
26. Travel Documentation: Please ensure to make final payment on time according to the due date so we can process and finalise travel documents. Documentation will be forwarded only two (2) weeks prior to departure. Requests for early documents are accepted but are not guaranteed unless full and final payment from every group tour member is received.
27. Travel Agent Responsibilities: It is the travel agent’s responsibility to ensure that their client is carrying the correct travelling documents and is aware of full booking the terms and conditions of TOTAL HOLIDAY OPTIONS.
27. Passenger’s Responsibility: Although we take utmost care while selecting accommodation to ensure you enjoy a comfortable stay, it should be noted that the standard of accommodation varies quite drastically throughout the countries and various regions. Since most booking is made far in advance, it is the client’s responsibility to advise us at the time of confirmation should they have any concern or a likelihood to want to change any accommodation included in the itinerary. Any changes made after confirmation may incur a penalty. Passengers are also advised to ensure that full payment of your booking is made on time by the travel agent where tours are booked.
29. Pre-departure information: We highly recommend all passengers read our pre-departure information to get a good insight into frequently asked questions. Do contact us if you still have any questions which are not covered relating to your specific tour.
30. Smoking: Smoking is allowed in the designated area only and not permitted inside hotel, coaches, car, trains, cruise, restaurants etc.
31. Air Tickets and Seat Allocation: Frequent flyer miles may not be accrued on some airfares. Pre-flight seat allocation is not included when quoted and may not be available. Schedule changes or flight cancellations are subject to the airline’s policy and are outside TOTAL HOLIDAY OPTIONS control.
32. Refusal of Carriage: TOTAL HOLIDAY OPTIONS reserve the right to remove passenger from our tours for reasons that impact on the enjoyment or safety of other tour members and or operation staff, such as, but not limited to, the physical, medical or mental inability of passenger to undertake the arrangements of the tour, unsocial or unruly behaviour, or the carriage of prohibited substances and materials.
33. Gratuity/Tipping: Tipping has always been difficult as it might not be a part of your culture or country, however, it is highly expected where we operate tours and is often the way some people supplement their earnings. Prepaid tipping options are given in each Group Tour and cover Tour Managers, Local Guide and Driver only. You are welcome to pay more if you wish as these guidelines are prepared to cover a reasonable amount. Our Tour Manager will guide you and we recommend you keep the small denomination of local currency if you wish to pay porter, waiter, rickshaw driver etc.
34. Personal Belongings and Lost Items: For security reasons, valuables should be kept to a minimum & packed in your hand luggage along with your medicines, camera, film, electrical or battery-operated appliances. It is passengers responsibility to look after your property at all times & you must ensure you are adequately covered by comprehensive travel insurance in the event of any loss.
35. Disruption to Itinerary Arrangements: Under normal operating conditions itineraries will be delivered as per the brochure. However, sometimes for reasons beyond our control, it may be necessary to make alterations to your itinerary. On occasion, roadblock, public holiday, flooding, low water levels or due to unforeseen circumstances. We recommend you take out comprehensive travel insurance that includes coverage of events such as these, as we will not be liable for any direct or indirect costs incurred as a result of such events or other factors beyond our control happening. Published itineraries are indicative only and subject to alterations and delays at short notice, though every effort will be made to ensure that the published itinerary is followed as closely as possible. The Tour Manager and local guides are jointly responsible for passengers’ comfort and safety. Therefore passengers must accept their decisions and instructions. Additionally, you are not entitled to any refund for any alterations to your itinerary that are caused or contributed to by any such events which are beyond our control.
36. Shopping and Other Services: Local Bazaars and shopping can be fun and entertaining while on holiday. We do not patronise any shopping malls or emporiums, no staff and employees are neither qualified nor permitted to ensure or guarantee the quality or value of any goods purchased while on tour. Leisure activities and services are undertaken during free time are at the customer’s own discretion, as suitability and standard of any recreational services outside of your booked arrangements cannot be monitored by us and therefore, is undertaken entirely at the passenger’s own risk.
37. Seatbelts and Baby Seats: Seat belts are available in all our transport and compulsory for our chauffeur drivers to wear. It is recommended that where seatbelts are available passenger must use them and remain seated at all times while the vehicle is moving. If you are travelling with children, baby seats are available in a few destinations and are offered on first come first basis. It’s your responsibility to request at the time of booking. Though we ensure baby seats are of high quality and offer what is available at the destination. If you wish to take your own baby seat, we do not guarantee to fit on
the transport located to you. Passenger’s warrant that they shall not make any claim arising from injury or damage due to any reason and hereby release TOTAL HOLIDAY OPTIONS from all such claims.
38. Complaints and Claims: We strive to ensure your arrangements are delivered smoothly. However, there are times when problems arise while on tour. If the passenger is not satisfied with any aspect of their arrangements, they must immediately bring it to the attention of the Tour Manager, or 24/7 local emergency helpline number provided in your travel documentation so that they may use their reasonable endeavours to rectify the situation. Should the problem remain unsolved during the journey you should send email to your agent or us detailing the nature of the complaint as well as the effort you made to resolve the problem while on tour. Failure to complain at the time will affect the passenger’s ability to claim compensation. No complaint or claim will be considered if described procedures are not followed and the complaint is made after 28 days of the completion of the tour.
39. Liability Disclaimer: TOTAL HOLIDAY OPTIONS (herewith called ‘the Company’) advises that passengers should familiarise themselves with the services, quality, location, terms and conditions of our suppliers such as hotel, transporter, airlines before making a booking. TOTAL HOLIDAY OPTIONS will not be held responsible and will be excluded from liability for any loss, damage, omission or acts being negligent or otherwise committed by the suppliers of transportation vehicles, hotels, restaurants or attractions used in connection with the tours. While the Company will use its best endeavours to operate all tours as advertised, reasonable changes in the itinerary or services may be made without notice where deemed necessary or advisable by the Company. No refund will be made for any unused services which are included in the tour price. The information detailed in the Company brochure range, including pricing, is correct to the best of the Company’s knowledge at the time of print. The Company, however, accepts no liability for innocent inaccuracies contained herein or loss incurs due to force majeure.
40. Privacy and Consent: Personal information is collected to process your booking and also to keep you up to date with other TOTAL HOLIDAY OPTIONS product and information which may be of interest to you. You give us permission to use your tour picture and video in the brochure, advertising material or website to support the authenticity of the tours and services. You can email us not to use your image by advising us at the time of booking and also can opt-out of receiving information at any time if you choose to do so. Any personal information you provide will be managed in accordance with TOTAL HOLIDAY OPTIONS’ privacy policy which can be viewed at our website.
41. Force Majeure: “Force Majeure” means any event which TOTAL HOLIDAY OPTIONS could not, even with all due care, foresee or avoid. This includes but is not limited to war or threat of war, riot, civil strife, terrorist activity, industrial dispute, pandemic, disease or contamination of any type, natural disaster, industrial or nuclear disaster, adverse weather conditions, high or low water level, fire, change in law, any jurisdiction or territory relevant to the booking contract, which includes changes in statute, regulation, determination, by-law, declaration, licence and the common law as applicable from time to time. including changes or amendments in regulations or access to services, sites or countries caused by declared epidemic or pandemic events. If TOTAL HOLIDAY OPTIONS, in its reasonable opinion, considers that any Force Majeure event prevents (whether directly or through its employees, supplier, contractors, subcontractors and agents) from lawfully or safely providing any products or services subject of the booking contract with you, TOTAL HOLIDAY OPTIONS may immediately by the written notice terminate the booking contract (in whole or in part)or change your travel arrangements as reasonably practicable to ensure your safety. TOTAL HOLIDAY OPTIONS will invoice you for any additional costs, offer a best possible solution under the circumstances including credit toward future travel or refund the customer for the Holiday Package less any reasonable losses incurred before cancellation. Losses may amount to a substantial proportion of the booking price. TOTAL HOLIDAY OPTIONS will use reasonable endeavours to minimise losses incurred by customers. Customers must take out travel insurance to protect themselves against loss in the circumstances.
42. Consular Advice: We strongly recommend that you familiarise yourself with the latest Government Consular advice and information before making a booking and prior to departure by calling or visiting websites of the Department of Foreign Affairs and Trade.
