WE NEED YOUR FEEDBACK
Summer 2019 Issue 1
SENDIASS Torbay news SUPPORTING TORBAY’S SEND CHILDREN, YOUNG PEOPLE AND PARENTS OR CARERS Working across education, health and social care our officers provide confidential and impartial advice, as well as ensuring the views of SEND children, young people and their parents or carers are heard and understood and that they understand their rights, roles and responsibilities. SENDIASS Torbay supports parents and carers through a range of ways including phone or email contact and face-to-face meetings. We also provide a signposting service to direct SEND children, young people and their parents or carers towards the organisations best suited to help them, ensuring they are empowered to make informed decisions about the future. SENDIASS Torbay can support SEND children, young people and their parents or carers in any of the following areas: preparing for and attending meetings with schools, local authorities and other professionals we have a confidential telephone helpline, with answering service in case we are unable to answer your call first time. We aim to return all messages within two working days helping to write official letters and complete forms explaining the meaning of official documents assisting in the statutory assessment process referral to the correct organisation or contact.
MEET THE TEAM KELLY GIVENS SENDIASS Torbay lead
SAM BOLTON SENDIASS Torbay caseworker
NIKKI BELSO SENDIASS Torbay caseworker
VICKY WALLER SENDIASS Torbay trained volunteer
WE CAN PROVIDE ADVICE ON:
the Special Educational Needs (SEN) systems and processes SEN provision in schools the statutory assessment process Education and Health Care Plans annual reviews transitions transport
specialist provision/support services appeals to the Special Educational Needs and Disability Tribunal (SENDIST) disagreement resolution services Local policies SEN Code of Practice
Any service provided by SENDIASS ensures complete confidentiality for each individual case, we only take direct referrals from SEND children, young people and their parents or carers. We only make contact with a parent or carer if it has been agreed that we can do so, and we have a dedicated confidential inquiry line. We can and will liaise with other professionals on your behalf, with prior written consent. Contact us to find out more about how you can become involved.
ADDRESS 11 Castle Road, Torquay TQ1 3BB TELEPHONE 07734 391 620 EMAIL info@sendiass.org.uk SOCIAL MEDIA Facebook: SENDIASS Torbay And SENDIASS Torbay Parent Support Group Twitter: #SENDIASSTorbay1