TCDT Annual Report 2018-19

2018-19 | 1

Bringing people together

Torbay Community Development Trust

2018-19 Annual Report

2 | Annual Report

Contents Pg. 3 Pg. 4 Pg. 5 Pg. 6 Pg. 6-7 Pg. 8 Pg. 9 Pg. 10 Pg. 10-11 Pg. 11 Pg. 12

Introduction by Interim Chair of Trustees Enabling Thriving Neighbourhoods Torbay Together & Transform Ageing Torbay Community Partnerships Ageing Well Torbay OurBus Torbay & Imagine This...

Positive People & Steps FWD SENDIASS Torbay Community Funding & Capacity Building SIMPL - Social Investments State of Financial activities & position

Trustees

Chris Forster

Interim Chair, Chair of Brixham Rugby Club

Roger Ede

Treasurer, Torbay Ladies’ Lounge and Holy Trinity Memorial Hall

Gary M. Goswell-Munro

Trustee, Co-founder of VOCAL Advocacy

Jim Parker

Trustee, Business Development Manager, Wollens solicitors, Business/media

Darren Cowell

Trustee, Deputy Leader of Torbay Council, Councillor for Shiphay and Cabinet Member for Finance

Angie Manning

Trustee, Managing Director of What’s Your Problem CIC

Jackie Stockman

Trustee, Councillor for Furzeham with Summercombe, Cabinet Member for Adults and Public Health

Tanny Stobart, Acting Chair/Vice Chair, Helen Harman, Trustee, and Julien Parrott, Trustee, have all stood down from their Trustee positions during the 2018-19 period.

Torbay Community Development Trust, 4-8 Temperance Street, Torquay, Devon, TQ2 5PU

01803 212638 info@torbaycdt.org.uk www.torbaycdt.org.uk

Torbay Community Development Trust is a registered charity - 1140896

Introduction by Interim Chair of Trustees

2018-19 | 3

2018/19 was a very eventful year for the Torbay Community Development Trust (TCDT).

Chris Forster Interim Chair

It saw the Imagine This… partnership secure £590K in funds to support young people (30 VCSE partners working with children, young people and families).

It saw us suspend two scheduled bus routes due to cost pressures (one already brought back in a more community involved way).

It saw amazingly positive impact on isolated older people through Ageing Well Torbay, leading the way nationally.

It saw TCDT partner up with similar organisations and social enterprise networks in Plymouth and Exeter to raise awareness of social investment (CoLab, Essence, POP+, PSEN and Local Spark Torbay).

It saw Ageing Well Torbay develop the Staying Put partnership to help older people stay at home, independent, with YES Brixham, Age UK Torbay, SEAP, Ellacombe Community Café and Healthwatch Torbay, led by TCDT. It saw us continue to consolidate our strengths based community work across the bay, which we see as key to developing stronger communities across Torbay, enabling other agendas to flourish.

It is the first year the Trust has operated without any core funding from local public bodies, like the Council and NHS and have therefore reduced our core operating costs by more than £100K on a £330K budget, in turn reducing our support to other voluntary groups, but that has not stopped us delivering.

So what have we achieved since we were set up in April 2014?

We have brought in circa £10 million to support community and voluntary activity in Torbay, stimulated the creation of more than 70 jobs and supported more than 1,650 bidders.

We have led two VCSE partnerships, fostering collaboration and new approaches for both young and old that assist in reducing demand for statutory services and involve people in the delivery.

We have designed and delivered a social prescribing system to tackle social isolation, that includes asset based community development, timebanking, peer support, digital and financial inclusion for people 50+.

We have facilitated Torbay becoming a part of the UK Age-friendly network, the development of an older peoples charter and the creation of the Torbay over 50’s Assembly.

We have developed community resilience across Torbay and become a national leader in delivering strengths or asset based approaches in the community, with the largest scheme of its type in the country.

4 | Annual Report

Enabling thriving neighbourhoods Over the past five years TCDT have been fortunate to test a new way of enabling thriving neighbourhoods through a network of Community Builders.

What is a Community Builder? In a nutshell they are a builder of community. A person whose job it is to help (re)connect people in a neighbourhood, to find the hidden treasures, the wealth of skills, experience, and knowledge that exists in all our neighbourhoods and make the assets in that area – the parks, the buildings – accessible to as many people as possible.

Builders find out what local people care enough about to want to change, encouraging them, deciding with them what to do, telling them stories about how others have come together to make life better, equipping them with tools and resources and then stepping back and giving people the space to make their neighbourhood work.

Community Builders enable neighbours to look after each other and look out for each other.

We have 19 Community Builders working across the 30 neighbourhoods. Community Builders identify the ‘connectors’ in each neighbourhood – the people that hold their community together, that know what is going on and who’s who. By linking these connectors together and working alongside them we help to transform communities.

Since 2014, Community Builders have: • Worked in every neighbourhood across the Bay • Found more than 1,400 connectors in our community • Stimulated more than 250 new community activities and groups • Worked with 1,609 isolated older people to connect them back into their community reducing isolation amongst these participants by 49% • Created a Timebank of 420 people who have exchanged 5,877 hours for the benefit of each other and their community as a whole.

Our work has seen: • 33% increase in participants feeling they belong to their neighbourhood/community • 84% increase in the number of participants talking to neighbours or others in their community • 143% increase in participants who feel they are able to use their skills, knowledge and/or expertise for the benefit of their community • 74% increase in participants who feel the social activities in their neighbourhood are meeting their needs • 32% increase in participants feeling they can influence decisions affecting their local area (Statistics from Serio’s Ageing Well Torbay, Interim Findings Year Four, Key Learning Report, January 2019) Some of our work is now leading to the physical improvement of spaces. One example is an area of land in Chelston – now affectionately known as the Goshen Triangle (pictured right). An area of forgotten wasteland which fell off the Council’s maintenance list some years ago. The local Community Builder has enabled nearby residents to come together to regenerate the site from broken tarmac and dumped cars – to a community garden with play equipment and a growing area.

2018-19 | 5

Torbay Together - The sharing website Amongst our community building team we also have Timebank Brokers – timebanks are great for people who want a bit more structure to their connection with others in their community.

Members list what they would love to do for others (offers) and what they would like help with themselves (requests) on a website. One hour of practical help given to a neighbour or an hour spent helping out in the community earns the giver a time credit. The time credit can then be used to ‘buy’ an hour of any of the skills on offer from any of the members.

Torbay Together (www.torbaytogether.org.uk) relaunched in May and seeks to: • Exchange information, support and skills on your own doorstep • Find and create volunteering opportunities • Swap skills for time via timebank credits, not cash • Discover local activities, events and groups.

Torbay Together now: • Is home to the Torbay Timebank where you can offer up your skills as well as requesting help from others, in exchange for credits rather than cash • 8,153 hours have been exchanged by 404 people • Showcases 60 organisations and groups.

Transform Ageing TCDT worked with the Lottery Funded Transform Ageing, a programme to bring people together people in later life, social entrepreneurs and public sector leaders to develop and deliver new solutions that supported the needs and aspirations of our ageing communities. Ten social enterprises at varying levels of development were supported through the programme, with a total of £125K. As a result, TA provided the following projects and services in Torbay: • Personal Alarm Watch (PAW): Which has now gone on to sell across the UK but its creators (Adi & Ewan) are eternally grateful to the people in Torbay who tested and helped them to refine the watch.

• Local Spark: Continues to have great impact in the Bay, generating new enterprises and bringing the community together.

• Great Parks Community Centre Garden Project: Which is now under community ownership.

• Step in Time: Community dance classes which is NICE approved.

• Move it or Lose It: Keep fit exercise classes.

• Sewing Rooms: Sewing sessions to create a banner held in Brixham, Torquay and Paignton.

• Made Open: Community platform and design services helping create social change.

And the following Inspire Applicants: • Paul Wilson – Sing for Wellness choir.

• James Carr – Drumming Torbay, intergenerational drumming workshops.

• Jennifer Bailey – Intergenerational IT clubs.

6 | Annual Report

Torbay Community Partnerships TCDT continues to support the work of the long standing Torbay Community Partnerships - constituted groups made up of people who live or work in the local area and want to make a difference.

There are 14 Partnerships covering every neighbourhood: • One in Brixham • Four in Paignton • Nine in Torquay

The issues the Partnerships have tackled since their inception in 2004 are far too numerous to mention here. But notable achievements in recent years have been the development of the local Neighbourhood Forums that saw the adoption of the three Neighbourhood Plans – one for each town – in May 2019 after more than 85% support at three local referendums.

The Partnerships also continue to work on practical improvements in their local areas, including supporting the transfer of Council assets for community use where needed.

We don’t just talk - we do!

Paignton Town and Preston Community Partnership’s renewal of the seafront shelters in partnership with South Devon College.

Ageing Well Torbay Looking after all our tomorrows today.

Ageing Well Torbay is a six-year National Lottery Community Funded programme, designed to reduce social isolation and loneliness in people over 50 in Torbay. Our aim is to learn better ways of reaching and overcoming isolation from people’s experiences. The programme has four main targets: 1. To reconnect older people with friends, their communities and where they live by creating a sense of neighbourliness.

2. To enable more older people to feel their lives have value and purpose, contributing their time, skills and knowledge to the wider community.

3. To ensure more older people have high personal, learning and service aspirations for later life.

4. To ensure more local residents value older people, and that ageing is celebrated and viewed more positively by all.

In the four years Ageing Well Torbay has been running: • We have worked with 4,061 people • 1,609 of those were isolated • Self reported visits to GP’s have fallen by 38% • 60% of people report improvements to mental well being • Loneliness rates have dropped by 61% • People’s ability to use their expertise to benefit their community has risen from 32% to 61% Funding for VCSE: (2014-2019) Ageing Well Torbay = £3,997,021.29 Funding from Lottery Community Fund across six years = £6,188,982.97

2018-19 | 7 “Making genuine friends, many living alone and feeling isolated, we now know we can contact each other. Whether we need to talk, help in an emergency, help on a practical level or would like some company. These are the important things, it’s not just one person that makes the difference to other people’s lives.”

Julia, Connector.

“Our communities are shifting back into a space where they can see opportunities to get on with things themselves.”

Tracey Cabache, Community Development Manager “Accept serendipity when it comes your way!” Community Builder Delivery Partner

Project

Value, £

Dates

Age UK Torbay and Brixham Does Care

Wellbeing Co-ordination Enable people aged 50+ to be referred to the Wellbeing Programme. Age UK Torbay has Wellbeing Coordinators who help older people in Torbay to be active in managing their own wellbeing, health and care.

663,591

2017-2021

Citizen’s Advice Bureau

198,176 FAIR Financial Advice Information & Resilience (Age UK Torbay, Brixham Does Care, Citizens Advice Bureau (Lead), Homemaker South West, Healthwatch Torbay, Mencap, Sanctuary Housing, Torbay Advice Network, YES Brixham Limited, VisualEyes Torbay and Crafty Fox Cafe ‘n’ Hub).

2017-2020

Torbay Community Development Trust

Staying Put Consortium of organisations - Healthwatch, Age UK, Ellacombe Community Partnership, seAp, YES Brixham and TCDT (lead) - helping people over 50 to remain in their homes for longer.

250,227

2019-2021

Step One

Peer Support Torbay Creating new support networks through co-designed training courses to help people experience less anxiety, depression or low self-esteem.

100,000

2018-2021

Torbay Community Development Trust

2,721,923 Neighbourhoods Asset based capacity building with 19 community builders in neighbourhoods across Torbay developing a network of connectors, Torbay Together Timebanking website, and support of citizen led actions.

2015-2021

Torbay Community Development Trust

Seniors Assembly Development Torbay Over 50’s Assembly (TOFA) based in Brixham, Torquay and Paignton.

169,876

2015-2021

Torbay Community Development Trust

Ageing Well Festival 111,795 Annual festival promoting and celebrating ageing.

2015-2021

8 | Annual Report

OurBus Torbay OurBus services were withdrawn in November because of mounting costs.

However in the following months we have worked hard to formulate an innovative subscription based service to replace the 60 bus which now runs between Livermead and Torquay via St Lukes renumbered as the 61.

More than 50 subscribers pay between £3.50 and £6.50 each to maintain the service which currently runs with six volunteer drivers on Monday, Wednesday and Friday.

On day one of the new service, more than 60 people used it.

Imagine This...

The Torbay Imagine This… Partnership comprises 30 Voluntary, Community and Social Enterprise (VCSE) organisations working with children, young people and families (CYPF) across Torbay. The Partnership has elected TCDT to lead Imagine This... building on skills developed delivering engagement and evaluation-based approaches. Following consultations with more than 500 young people the overall aim of Imagine This... is to establish an aspirational force for positive change improving the health and well-being of children and young people with the following underpinning values:

Imagination Festival, 21st September, Parkfield, Paignton.

• Engagement led.

• Collaborative – sharing skills and resources.

• Positive and aspirational.

• Enabling.

• Working with an Asset Based Community Development approach.

• Developing a culture of supporting the smaller organisations within the Partnership.

Over the last year, Imagine This… has: • Tackled historic reluctance and concerns, building relationships to become part of a progressive Torbay-wide initiative.

• Begun to develop a network of young people empowered to influence decision-making.

• Developed an increased understanding of the VCSE sector jointly contributing to statutory service delivery.

• With partnership agreements in place, developed and submitted six applications for funding, of which four were successful securing more than £600,000.

• Mounted a very successful Imagination Festival with more than 500 attendees launching the Partnership and building on children and young people’s ideas for the future where: »Young » people themselves can make Torbay a better place to live and grow up in. »Young » people feel safe in towns and neighbourhoods around Torbay. »There » are plenty of activities and support available for young people feeling low or stressed. »All » young people can access places and activities around Torbay. »Our » planet is protected for future generations.

2018-19 | 9

Positive People The initial programme was funded for three years by the National Community Fund and European Social Fund until December 2019, to help 25 plus year-olds furthest from the labour market, who are facing a variety of barriers.

Our community enabler has engaged with 100’s of people across Torbay during the current year through 156 events, stimulating activities/ workshops, building trust and confidence.

This year in Torbay 208 people have started on the Positive People programme with 108 progressing into education, employment and job search, in addition, many others taking part in various meaningful activities. Going forward, the programme has been extended until September 2022 and TCDT will be focusing on peer development and support, co-design and delivery of learning packages.

One of many sessions run at the Acorn Centre in Torquay that focus on arts & crafts, including the likes of mosaic-making & upcycling.

Steps FWD Steps FWD support for people in recovery has received more than 580 referrals, supported more than 215 people into volunteering, and 43 people into employment.

“I feel much more confident and Steps FWD has helped in my recovery”

Sessions run by Steps FWD have ranged from arts & crafts to employability training, such as CV writing.

“Thank you so much Natasha (Talbot) for getting me involved with Shelly’s Project, I have done more this month creatively and being around people, than I have done in about 25 years. I feel different” “Really enjoy these sessions get a lot of skills to help me recover and get on with life. I’m building more confidence in being able to believe in me” “There are times when it is difficult for me to communicate with people and I become insular, engaging with Natasha helps to break that cycle”

10 | Annual Report

SENDIASS Torbay We had 550 contacts in the period April 1, 2018, to March 31, 2019. Of these, 266 were Level 2 interventions of between two hours and two days of service time in six months while a further 217 were Level 1 with less than two hours of service time, a single intervention, or phone call/email inquiry. Level 3 work – more than two days of service time in six months – accounted for 52 cases and Level 4 – more than three days of service time in six months – was spent on a further seven cases.

SENDIASS Torbay achievements:

“Helpful great advice always good to know your rights will attend meetings and help you with forms etc.”

• Recruiting a new member of staff to the service.

• Adding to our existing range of information resources and developing workshops to deliver these new resources in a targeted way “They’re all to groups of service users. amazing, • Delivering training presentations about especially Sam exclusions of SEND pupils to a Torbay school (Bolton). If it staff and governors.

• Delivering peer-to-peer support to our service users through a closed Facebook wasn’t for them group. helping and • The SENDIASS Torbay parent support Facebook group membership increased great support from 233 in June 2018 to 407 in March 2019 (+75%) Responses to our posts I’d still be at rose to 6,519 from June 2018 to March 2019 (+785%) Comments increased to square one.

3,924 from June 2018 to March 2019 (+512%) The public SENDIASS Torbay Thank you for Facebook page’s ‘likes’ increased from 166 in June 2018 to 367 in March 2019 – making my life all demonstrating that SENDIASS Torbay is now reaching out to, and engaging so much easier! with, more service users through social media.

Xx” • Extended our website content based on feedback from parents and carers to now include downloadable features such as a ‘school visit checklist’, timeline for EHCP annual reviews and a comprehensive, step-by-step guide to the EHCP process.

Community Funding & Capacity Building

All funds secured, including grant and contract income for TCDT:

2014/15 - £872,262 2015/16 - £1,590,457 2016/17 - £2,067,764 “I would like to thank you (Robin Causley) personally for being directly responsible 2017/18 - £2,642,450 for more than £12,000 worth of money we have attracted thanks to your Funding 2018/19 - £2,333,267

Testimonials:

Bulletin, which has become our Fundraising Bible” Paul Levie, Cary Park Tennis Club.

Total: £9,506,200

Capacity Building: 2018/19

Groups supported:

• Capacity building support to groups: 174 groups received help and advice on a range of issues, including: • Data and statistics for funding bids, legal structures, tendering for contracts, setting up bank accounts and financial procedures, DBS checks, training courses, misc. governance issues (including direct support to trustees), evaluation and impact measurement, fundraising strategy, business planning, policies, fundraising law, etc.

2014/15 - 138 2015/16 - 361 2016/17 - 342 2017/18 - 357 2018/19 - 467 Total: 1,665

2018-19 | 11 • Three fundraising courses were provided on bid writing, fundraising without grants and fundraising strategy. Nineteen groups attended in total.

• Three Fundraisers Forums were held (two in conjunction with our Volunteering Forum), with external speakers and workshop facilitators on a variety of fundraising issues.

Community Funding Advice 2018-19: Funding searches: 81 Funding Bids: 68 Amount Raised: £891,526

Volunteering & Funding Forum, March 2019 Torbay Community Grants Fund We manage this programme on behalf of Torbay Council and Devon Clinical Commissioning Group. The aim is to provide grant funding to small voluntary, community and social enterprise groups, or individuals’ in Torbay to develop opportunities for community-driven initiatives to improve the well-being of people within Torbay. Ninety-three applications were received with 66 funded (78%) and a total of £17,597 awarded (maximum grant £300).

SIMPL - Social Investments The Social Investment Market Place Learning (SIMPL) programme was a collaboration between TCDT, COLAB (Exeter) and POP+ (Plymouth) and was designed to develop understanding of the barriers to developing the social investment market and to raise awareness of the opportunities, risks and potential benefits of social investment. SIMPL operated across Exeter, Torbay and Plymouth during 2018 and 2019. Key activities of the programme were: • Organising eight events across the three localities which engaged a total of 205 individuals, 256 attendances and 153 separate organisations.

• Creating a new bespoke web site providing a platform for new resources on social investment and existing material and links.

• Establishing and using a bespoke social media channel to share news and information and encourage networking around social investment.

• Developing understanding and insight into the barriers and opportunities to opening up the social investment market through discussions and other interactions with commissioners, social investors and voluntary, community and social enterprise organisations.

• 40 VCSE organisations given information and advice on social investment in 1-1 funding advice sessions by a Community Funding Advisor.

• 31 VCSE organisations, commissioners and social investors attended a Housing and Homelessness and Social Investment event in Torquay, in February.

• 4 TCDT staff and 3 VCSE organisations attended an introduction to social investment workshop at our Volunteering and Funding Forum in March.

“What SIMPL is seeking to do – demystifying social investment is very valuable.

It’s incredibly important to involve commissioners – especially around SIBs and much simpler mechanisms for financing payment by results type work. It’s in the public sector’s interest to support social purpose sector around social investment – including derisking service delivery. The public sector has a crucial role” social investor

12 | Annual Report

Torbay Community Development Trust Ltd. - Statement of Financial Activities 2019 Unrestricted funds

2019 Restricted funds

2019 Total funds

2018 Total funds

£

£

£

£

Total Income

211,298

1,596,781

1,808,079

1,167,929

Total Expenditure

336,276

1,528,364

1,864,640

1,403,519

(128,614)

72,053

(56,561)

(30,109)

190,765

424,171

614,936

645,045

62,151

496,224

558,375

614,936

Net (expenditure)/income and net movement in funds Reconciliation of funds Total funds brought forward

The Statement of Financial Activities includes all gains and losses recognised in the year. All income and expenditure derive from continuing activities.

Torbay Community Development Trust Ltd. - Statement of Financial Position 2019 £ Fixed assets Tangible fixed assets Current assets Debtors Cash at bank and in hand

Creditors: amounts falling due within one year

2018 £

£

157,792

£ 175,750

151,110 311,274

337,069 205,352

462,384

542,421

38,801

77,235

Net current assets

423,583

465,186

Total assets less current liabilities

581,375

637,936

Provisions Pensions and similar obligations

(23,000)

(23,000)

Net assets

558,375

614,936

Funds of the charity Restricted funds Unrestricted funds

496,224 62,151

424,171 190,765

Total charity funds

558,375

614,936