RACHEL BALESTRI

Rachel Balestri discovered her passion for the mortgage industry while working at a bank during college. “I just worked my way up from there,” she explains. “I moved from the loan servicing department to consumer loans, and eventually became the loan servicing manager.” Early on in her journey, she realized she wanted to become a loan officer. About a decade ago, that dream came true, and she’s been loving every minute of her career since. As a lender at Eureka Savings Bank, she guides people through the loan process, making everything clear and straightforward. Knowing this is a major transaction in her clients’ lives, she takes her role seriously and only wants what is best for them. Based in Illinois and handling everything from purchases, refinances, and construction, to auto loans, Rachel serves many types of buyers. She has a team of processors by her side to help with processing and booking the loans, making the process seamless.

Rachel goes above and beyond for her clients, ensuring they get the best possible loan terms and fully understand the loan process. This exceptional support and guidance has earned her a reputation as one of the top loan officers in her region. Her clients often praise her for her professionalism, promptness, and willingness to go the extra mile. One client says, “Rachel worked diligently to make sure my loan closed by the time I requested. I was going to leave for a two week vacation and it looked like the closing was not going to happen before I left for vacation. When Rachel was informed that I really needed the house to close before I left she started pulling all the strings. She promptly answered phone messages and emails. The house is for my son and his fiancé. They were living in a temporary housing situation and anxiously waiting to move into a permanent home. The closing was a smooth transaction the day before I left for vacation which made my trip more enjoyable for me.”

Believing that honesty and transparency are essential when dealing with clients, Rachel always strives to provide them with the best possible advice, even if it means turning down a loan application. “I make sure that the program we’re fitting them in is going to work for them, and if it doesn’t, I tell them why and tell them what they can do to make it work in the future,” she explains. Rachel is always available for questions and has a quick turnaround time. “I never let things sit and wait,” she says. “If I receive a call, I’m responding right away.”

When it comes to keeping in touch with her real estate agent partners, Rachel also goes above and beyond, reaching out on a regular basis and keeping them informed of current interest rates. During a transaction, she keeps the real estate agent updated, ensuring everyone is on the same page.

During Rachel’s free time, she stays active in the community. She is on the board of directors for her local Chamber of Commerce, and was recently nominated and selected by the Chamber as a 40 under 40 recipient. She is also involved in the local Rotary Club. Additionally, she co-founded a networking and leadership development group called the Illinois Valley Leads Group. Educating the community about finances is important to Rachel, so she frequently presents to nearby Junior High and High School students, teaching them about credit and the mortgage loan process. When she’s not giving back or working, she’s spending time with her husband and four children.

For more information about Rachel Balestri NMLS# 579165, please call 815-223-9400 or email rachelb@eurekasavings.com