Broadlands Park & Marina Visitor Welcome Pack

Page 1


Dear Holiday Guest

Welcome to Broadlands Park & Marina, the perfect place to discover the waterways of the Broads. We are delighted to have you staying with us.

Without even having to leave the comfort of the holiday park, there’s so much to do. Explore the marina, take a swim in the indoor swimming pool, then wander over to Moss & Co Broadlands Bar & Restaurant for a spot of lunch.

Before you arrive, please continue to read through your welcome pack as it will provide you with all the relevant park information. We hope that you have an enjoyable holiday and make some wonderful memories.

We hope you find everything in your holiday home in good order. However, if there are any items that require housekeeping or maintenance, please pop down to reception and let us know during opening hours.

If you require any other assistance, please email reception.broadlands@tingdene. net or call 01502 573033.

Yours sincerely

The Team at Broadlands Park & Marina

BROADLANDS MARINA

Reception/Office Hours

Monday - Saturday 09:00 - 17:00

Sunday 10:00 - 16:00

In addition, there is an emergency number when the office is closed: 07885 494204

Wi-Fi

Scan the QR code to purchase Wi-Fi for your stay, or go to dashboard.myfi-zones.co.uk and select Register / Purchase > Guests > Broadlands Park & Marina

Wi-Fi is provided by MyFi on paid plans. MyFi applies family-friendly filtering for peace of mind.

Pricing and support information can be found on the Myfi website.

Flood Information

In the unlikely event that we receive a flood alert or warning, a member of staff will visit your accommodation to advise you of what will happen next.

If you are not present when we visit, we will leave a notification sticker on your accommodation. If you return to the park and find a flood notification sticker, please report to reception immediately.

In the event that we have to evacuate the park, we will notify you in advance & give you further instructions.

Swimming Pool

Monday - Friday PUBLIC 10:00 - 18:00 ADULTS ONLY 18:00 - 19:00

Saturday & Sunday PUBLIC 10:00 - 18:00

Swimming is subject to availability.

Children under the age of 15 must be accompanied by an adult.

Please refer to the swimming timetable on pages 10-11 before you go swimming to ensure that public swimming is running at your required time.

Launderette

Situated adjacent to the public footpath and is token operated. Tokens are available from reception and the bar during opening hours.

OPENING HOURS (closing time may vary)

Monday - Thursday 11:00 - 22:00

Friday - Saturday 09:00 - 23:00

Sunday 09:00 - 20:00

BREAKFAST SERVED

Friday - Sunday 09:00 - 11:30

FOOD SERVED

Monday - Thursday 11:00 - 15:00 17:30 - 20:00

Friday & Saturday 12:00 - 15:00 17:30 - 20:00

Sunday 12:00 - 17:00

Find the current menus on pages 8-9.

For further enquiries and reservations, please call 01502 802013 or email broadlands@mossandcotrading.co.uk

Parking

Please park your vehicle in one of the three car parks located around the park.

It is prohibited to park any vehicle on the grass, double yellow lines or the area to the front of the launderette.

PLEASE NOTE

The Marina car park (to the rear of the bar & restaurant) is strictly for berth holders only.

Bins & Recycling

Bins are placed at intervals down the main road in brick enclosures. Please put all rubbish in the bins and make sure the lids are replaced securely.

The dedicated recycling point is located in the east corner of the car park at the rear of the reception building.

Emergency Telephone

An emergency telephone is located in a clearly marked yellow box on the reception building. This telephone has been pre-programmed to dial out to emergency services once the receiver is lifted.

Dogs

Allowed in specific bungalows and lodges.

We would request that dogs be kept under control at all times and that their owners clean up after them. Please do not leave them unattended in the bungalow or allow them on the furniture or bedding.

Dogs can be exercised on the grass area which can be reached by walking to the bottom of the site and turning right.

Want to extend your stay?

If during your holiday you decide you would like to stay an extra night, please contact Hoseasons on 0345 604 3881.

Extra nights are subject to availability. A longer extension may also be possible, again subject to availability.

Pricing depends on the accommodation and duration booked. For any other enquiries our reception team are here to make your stay enjoyable, please do not hesitate to contact them if you need assistance or advice.

Toilets

Do not flush any other product apart from toilet tissue down the toilet.

Please use the hygiene disposal bags and bin provided for all sanitary waste.

Useful

Numbers

Victoria Road Surgery, 82 Victoria Road. Oulton Broad, NR34 9NX 01502 712662

James Paget Hospital, Lowestoft Road, Gorleston, NR31 6LA 01493 452452

51 Taxis, 8 Harbour Rd, Lowestoft, NR32 3LZ 01502 515 151

Manhattan Pizza & Kebab, 38 Bridge Road. Lowestoft, NR32 3LR 01502 573 078

Mermaid Fish & Chips, 125 Bridge Road, Lowestoft, NR33 9JU 01502 219 190

Labone Indian Cuisine, Bridge Road, Oulton Broad, NR32 3LP 01502 515 517

Magic Wok, 150 Bridge Road, Lowestoft, NR33 9JT 01502 500 988

Flames, 120 Bridge Road, Lowestoft, NR33 9JT 01502 515 770

Visitor Rules

It may be necessary or desirable to change the park rules from time to time including for any reasons of health and safety, the efficient running of the park, environmental issues or regulations imposed upon us, in which case we will notify you in writing to your current address. Broadlands Park and Marina reserves the right to require you or any members of the group to leave the park where such persons breach any of the site rules.

1. Any damage to properties or their contents should be reported to reception immediately. The damage will be assessed and a charge may be made to the person(s) responsible.

2. Traders and salesmen are not permitted access to the park without prior consent from the park management.

Getting Around The Park

3. Please drive safely and keep to the park speed limit of 5MPH at all times.

4. All vehicles are to be parked in the parking areas. Your vehicle and contents are left entirely at your own risk.

5. Vehicles on the park must have a current road tax licence and insurance and must be in regular use. Vehicles may not be left or stored on the Park.

6. Only private motor cars are permitted onto the park; motor-homes, lorries, vans and commercial vehicles of any sort are allowed only by prior arrangement.

7. Motor car repairs may not be carried out on the park but a recognised breakdown service may attend in the event of a breakdown.

8. Bicycles may not be ridden at more than 5MPH; children must not ride bicycles so as to cause a nuisance or undue noise.

9. In the interest of safety, roller skates, roller-blades, skateboards and scooters may not be used on the park roads.

Park Presentation

10. Please dispose of refuse in the bins provided (general and recycling, where applicable) and help to keep the park free from litter.

11. The refuse bins may only be used for the disposal of small household waste. Bulky items e.g. furniture, white goods (fridges etc.), bicycles must be taken home or to the local tip.

12. Children’s play equipment and patio / garden furniture must be stored inside the property or on the porch/veranda area and not on the grassed area outside of the property.

Children & Pets

13. Children are the responsibility of their parents or guardian at all times and must be supervised so that they are not a nuisance or danger to themselves, or others.

14. A maximum of two pets may be kept on the park but only if properly cared for.

15. Dogs must be kept on a short lead at all times, extending types are not allowed. Owners or visitors should not allow their dogs to roam free on the park.

16. In the interest of all park users, especially children, fouling must be cleaned up immediately.

17. Noisy dogs or those that persistently disturb other owners will be barred from the park.

18. Dogs are not to be left unattended such that they cause inconvenience to other park users.

19. Tingdene Holiday Parks Ltd and the general managers have sole discretion as to the suitability of individual dogs allowed on the park and to the number of dogs to each property. Dogs listed under the Dangerous Dogs Act 1991 are not permitted on park at any time, a list is available from the park office.

Behaviour On Park

20. Owners/guests are required to keep the noise to the minimum to ensure the quiet enjoyment of the park. Anyone causing disruption to others will be given a verbal warning and/or may be asked to leave the site.

21. Smoking is not permitted in the properties at any time, this includes the use of e-cigarettes including vaping modules. You can smoke outside as long as the cigarette butts are extinguished and disposed of sensibly and it doesn’t affect other people’s enjoyment of the park.

22. Alcoholic drinks may only be consumed in and around the immediate vicinity of your property.

23. No open fires or barbecues may be lit on the park under any circumstances.

24. The feeding of birds and the dispersal of food on the ground is strictly forbidden. The birds may become a pest and it can attract vermin.

25. Ball games are only permitted away from properties and so not to cause a nuisance or damage to properties or vehicles; Nicholas Everitt Park in Oulton Broad allows ball games in designated areas.

26. No fishing, swimming, jumping or diving is permitted in any area of open water (marina / dyke).

27. No camping is allowed on site. Small shade tents may be erected in the day but must be taken down at night.

28. Windbreaks and gazebos must be taken down when not in use and in adverse weather.

29. Anyone who persistently acts in a manner likely to upset other users of the park or park team, will be ejected from the park.

30. Any activity that contravenes the common law of England is strictly prohibited.

Facilities

31. Any personal items of laundry can be washed and dried with the facilities provided. Clothes airers, rotary and clothes lines are not allowed outside the property.

32. Children aged 15 and under must be accompanied by an adult at all times when using the swimming pool. The adult to children ratio is 1:1 for children aged 0-3 years and 1:2 for children aged 4-15 years old. The supervising adult must be in the swimming pool with the child at all times and be aged 18 or over.

SMALL PLAT

Salt & chilli chicken wings, sweetcorn salsa | £7

Ham & leek croquettes, garlic & chive mayonnaise | £7

Cheesy garlic flatbread (V) | £5

Falafel, mixed baby leaf salad, pickled red onions, mint yoghurt (VE) | £6

Sun blushed tomato & vegan feta bruschetta, balsamic glaze (VE) | £8

Prawn cocktail, Marie rose, buttered granary bread | £9/£16

Chicken Caesar salad, soft boiled egg, sourdough croutons, parmesan | £9/£16

MAINS

King prawn & chorizo linguini, tomato & basil sauce | £17.50

Broadlands burger, 6oz beef burger, cheddar, bacon, burger sauce, skinny fries, slaw | £16

Slow roasted pork belly, creamed leeks, chive mash, cider gravy | £17

Southern fried chicken in a bucket, skinny fries, slaw | £16

Beer battered fish & chips, mushy peas | £16

Norfolk sausage & mash, seasonal vegetables, caramelised onion gravy | £16

Pan roast seabass, sauté potatoes, fine green beans, lemon butter sauce | £17

Butterbean & aubergine curry, rice, naan bread (VE) | £15

SIDES

Classic loaded fries - spring onions, jalapenos, cheese, burger sauce | £8.50

House salad | £3.50 Skinny fries | £4 Hand cut chips | £4 Cheesy chips | £6

DESSERTS £6

Mixed berry Eton mess

White chocolate cheesecake, strawberry coulis, vanilla ice cream

Roasted pineapple, raspberry coulis, coconut sorbet

Selection of Suffolk meadow ice creams | £1.50 per scoop

Allergen data is held on all the ingredients used in our dishes. Please ask a member of staff should you require further information

- LIGHT LUNCH MENU -

New York deli ciabatta, pastrami, cheddar, mustard mayo, house pickles, salad, crisps | £11

Bacon, lettuce & tomato ciabatta, salad, crisps | £10

Tuna & cucumber ciabatta, salad, crisps | £10

Chicken & bacon mayo ciabatta, salad & crisps | £10

Roasted red pepper hummus & sun blushed tomato ciabatta, salad, crisps (VE) | £10

Atlantic prawn cocktail, Marie rose sauce, sourdough | £9/£16

Chicken & bacon Caesar salad, soft boiled egg, parmesan | £9/£16

Salt & chilli chicken wings, sweetcorn salsa | £7

Sun blushed tomato & vegan feta bruschetta, balsamic glaze (VE) | £8

Classic loaded fries, red onions, spring onions, chives, jalapeños, burger sauce | £8.50

Allergen data is held on all the ingredients used in our dishes Please ask a member of staff should you require further information

SWIMMING POOL

OPENING TIMES

MONDAY

TUESDAY

WEDNESDAY

THURSDAY FRIDAY SATURDAY

SUNDAY

ADULT ONLY SWIM WATER BABIES ADULT

ADULT ONLY SWIM ADULT

ADULT ONLY SWIM ADULT

ADULT ONLY SWIM ADULT

ADULT ONLY SWIM WATER BABIES ADULT

CLOSED ADULT WATER BABIES ADULT

CLOSED ADULT ONLY SWIM ADULT

Water Babies and Raw Swim utilise half of the pool, with other swimmers welcome to use the remaining area. Book Water Babies sessions directly on 01603 851880. Book Raw Swim sessions on 01502 447951 or rawswim@funfootballfitness.co.uk.

WATER BABIES SESSIONS

Monday & Friday 09:00 - 11:30 Saturday 09:00 - 11:00

RAW SWIM SESSIONS

Monday, Thursday & Friday 16:00 - 19:00

TARIFF FOR GENERAL

Adult Single Session (16 years

Child (5-15 years) Single session

Adult Monthly

Child (5-15 years) Monthly

Under 5s - FREE

• Children under 15 must be

• Should you wish to use just

• Opening times and tariff are

BROADLANDS LEISURE CLUB

GENERAL PUBLIC

TARIFF FOR OWNERS

be accompanied by an adult. just the sauna and not the pool, the above tariff still applies (dependent on age restrictions). are subject to change.

BRICK BUILT VILLAS FOR SALE ON THE BROADS

Tingdene Broadlands Park & Marina is the perfect place to buy a holiday home. These brick-built holiday villas are the perfect place to enjoy your leisure time and the perfect base to explore the beautiful counties of Norfolk and Suffolk. The park features an indoor heated swimming pool, sauna, launderette, play area and a family friendly pub - Moss & Co Broadlands, and you can explore the Broads from the marina right on your doorstep. You could also let your holiday home and offset some annual running costs with our Managed Letting Scheme.

SEASON

12 months holiday use (cannot be used as a main or sole residence)

LEASE

125 year lease (commenced 01/01/2016)

FINANCE AVAILABLE

ANNUAL RUNNING COSTS 2024

Ground rent: £4,349.66 + VAT = £5,219.59

Service Charge: £1,485.03 + VAT = £1,782.03 (Estimate)

Council tax: Band A - Contact East Suffolk Council

Electricity: As used per quarter, payable to THPL Insurance: Payable direct to chosen provider

Holiday home cash price (2 bedroom example) £70,000, less deposit of £20,000 gives a loan amount of £50,000. 120 monthly payments of £599.29. Total charge for credit £21,914.52. Total amount payable £91,914.52 which includes the deposit amount. The interest rate is 8.00% fixed / 8.00% APR (representative). Price excludes site fees, running costs and add-ons requested at point of sale. Subject to availability. Tingdene Holiday Parks Ltd is an authorised lender and is regulated by the Financial Conduct Authority, FCA Registration Number 741698. Tingdene Holiday Parks Ltd, Company registration no 6442641, whose registered office address is Bradfield Road, Finedon Road Industrial Estate, Wellingborough, Northants, NN8 4HB

BROADLANDS PARK & MARINA

Marsh Road, Oulton Broad, Suffolk, NR33 9JY. 01502

BRAND NEW LODGES FOR SALE

ON THE

BROADS

Tingdene Broadlands Park & Marina is the perfect place to buy a holiday home. These brand new lodges on an exciting development are the perfect place to enjoy your leisure time and the perfect base to explore the beautiful counties of Norfolk and Suffolk. The park features an indoor heated swimming pool, sauna, launderette, play area and a family friendly pub - Moss & Co Broadlands, and you can explore the Broads from the marina right on your doorstep. You could also let your holiday home and offset some annual running costs with our Managed Letting Scheme.

12 months holiday use (cannot be used as a main or sole residence)

125 year lease (commenced 31/12/2020)

FINANCE AVAILABLE

ANNUAL RUNNING COSTS 2024

Ground rent: £4,349.66 + VAT = £5,219.59

Service Charge: £1,485.03 + VAT = £1,782.03 (Estimate)

Electricity: As used per quarter, payable to Tingdene Holiday Parks Ltd

Insurance: Payable direct to chosen provider

Holiday home cash price (excluding decking) £90,000, less deposit of £18,000 gives a loan amount of £72,000. 84 monthly payments of £1,233.78. Total charge for credit £31,637.38. Total amount payable £121,637.52 which includes the deposit amount. The interest rate is 11% fixed / 11.60% APR (representative) subject to market movements and confirmations with Arkle Finance Ltd. Price excludes decking, site fees, running costs and add-ons requested at point of sale. Subject to availability. Tingdene Holiday Parks Ltd is a credit-broker for Arkle Finance Ltd (www.arklefinance.co.uk). In this instance, Tingdene Holiday Parks Ltd is operating solely as a credit-broker, not as a lender. Tingdene Holiday Parks Ltd, Company Registration Number 6442641/ FCA Registration Number 741698, Bradfield Road, Finedon Road Industrial Estate, Wellingborough, Northants, NN8 4HB

BRICK BUILT VILLAS FOR SALE

THE BROADS

125 year lease (commenced 01/01/2016) ANNUAL RUNNING COSTS 2024

£4,349.66 + VAT = £5,219.59 £1,485.03 + VAT = £1,782.03 (Estimate) Band A - Contact East Suffolk Council As used per quarter, payable to THPL Payable direct to chosen provider

Conduct Authority, FCA Registration Number 741698. Tingdene Holiday Parks Ltd, Company registration no 6442641, whose registered office address is Bradfield Road, Finedon Road Industrial Estate, Wellingborough, Northants, NN8 4HB SEASON 12 months holiday use (cannot be used as a main or sole residence) LEASE

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