How do I use the WestJet website to cancel a flight?
Introduction
Cancelling a flight can be a daunting experience, but with the WestJet website, the process can be a breeze. In this blog post, we’ll outline the step-by-step process of cancelling your WestJet flight online and answer some common questions.
Step 1: Go to the WestJet website
Open your web browser and head to the official WestJet website at www.westjet.com. Once you’ve landed on the homepage, look for the “Manage Trips” tab in the top right-hand corner of the screen.
Step 2: Enter your information
In the “Manage Trips” tab, you’ll be prompted to enter your name and your 6-digit confirmation code. You can find your confirmation code in your flight confirmation email or on the printed itinerary for your flight.
Step 3: Select the flight you want to cancel
After entering your details, you’ll be redirected to the “My Trips” page, which will display all the flights you currently have booked with WestJet. Select the flight you wish to cancel by clicking on it.

Step 4: Cancel your flight
Once you’ve selected the flight you wish to cancel, click the “Cancel” button and follow the onscreen prompts. Depending on the type of fare you purchased, you may be eligible for a refund or a credit towards a future flight.
Step 5: Review your cancellation
After completing the cancellation process, be sure to review the cancellation confirmation. You can access this by clicking on the “View Cancellation Confirmation” button, which will display the details of your cancellation.
Questions about cancelling WestJet flights
Here are some frequently asked questions about cancelling WestJet flights: Can I cancel my WestJet flight over the phone?
Yes, you can also cancel your WestJet flight by calling the WestJet customer service team at 1-800998-6716. However, cancelling your flight on the website may be quicker and more convenient.
How much will it cost to cancel my WestJet flight?
The cost of cancelling your WestJet flight will depend on several factors, including the type of fare you purchased and how close to the departure date you are cancelling. Check the terms and conditions of your ticket for more information.
When will I receive my refund for my cancelled WestJet flight?
If you are eligible for a refund for your cancelled WestJet flight, it can take up to 21 days for the refund to be processed and appear in your account. If it has been longer than 21 days, contact the WestJet customer service team for assistance.
Conclusion
Cancel Westjet flight can be simple and straightforward when done through the website. By following the step-by-step guide laid out in this blog post, you can cancel your flight with minimal stress. And if you have any further questions or concerns, don’t hesitate to reach out to the WestJet customer service team for assistance.