One team magazine September/October 2016

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ONE TEAM MAGAZINE All things iDS for Summer 2016

September/October 2016

WELCOME from Michael Scheidler, Group Director In-Destination Services

Welcome to the latest edition of One Team magazine

As the season draws to close, Michael shares how pleased he is that, across the Group, the iDS team is being recognised for its great work to put 'Customers at our Heart' this summer.

You said you wanted less words, more pictures and more links so you can pick and choose what to read, so here you have it! All the regular features are there, just click on the buttons to go to the pages that interest you! To let us know what you think

In this edition : Michael Scheidler Update

Our UK children’s charity thanks all of you who found time to host fun events and raise lots of money over the last two months.

July Customer at our Heart winners

August Customer KPIs

iDS team news – all the usual updates Snap Happy – your photo stories Thank yous!

Charity Round-up Latest commercial update from Björne Sandström New Chief for Hotels & Resorts division

Thomas Cook TV Video shorts bringing you fast-paced news from across the Group every two weeks!

Thomas Cook Group Year-End Pre-close Trading

Remember: You can use the Google translate tool on most HeartBeat stories.

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If you any questions, suggestions, feedback or problems you would like to share in confidence with Michael Scheidler please email: contactmichael@thomascook.com


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