Berry Juice is here! If you are thirsty (see what I did there!) for all things awesome, informative and sometimes funny, albeit slightly silly, then welcome to Berry Juice. Wow! As I sit here putting together this first edition of Berry Juice, it hit me just how far we have come since the idea of StaffBerry itself was created. Its beginnings seems like a distant memory yet it also seems like we have just begun… StaffBerry started with a simple idea… To assist small to medium size businesses increase profitability. Firstly, I would to start by thanking YOU! Yes YOU! Without your belief and trust in StaffBerry, we would never be where we are today and certainly would not be looking at the exciting future assisting many more businesses in the future. So now that you are part of the StaffBerry family, we really wanted to continue support you and your team. We wanted a forum that we could share some cool tips and information with you as well as a laugh! AND so Berry Juice was born! In this first edition, you will find a super cool article written by StaffBerry CEO, Simon Bell. I am sure you will find this very informative and insightful. Simon shares some tips on managing your StaffBerry Assistant and some ideas on how to continue to grow your relationship with them. I have also included a profile on our AMAZING Head of Recruitment, DJ! I know you have all spoke to DJ but I am sure this will give you more of an insight into our superstar recruiter! Again, welcome to the first edition of Berry Juice and until we chat again soon, stay awesome! – Jess
BerryGood Business Tip - Winning in business with your StaffBerry Assistant. Lesson #1 - Build a REAL Relationship.
So, how do you build a REAL relationship with your StaffBerry Assistant? Here are 3 super simple steps.
In the early days of hiring a ‘virtual assistant’ (about 7 years ago) I made what I now know to be a cardinal mistake of outsourcing… relating to my assistant like a ‘cost effective resource’, rather than a valued part of the team. As a result I built a transactional relationship with an assistant who was great at following instructions… and well, that’s about it. Now, you maybe reading this and thinking, don’t we want someone who can follow instructions? Well… YES. However let me ask you this; How would you prefer someone on your team to relate to your business? A. It’s just a job and do only what’s required of them. OR
1) Say good morning and good afternoon: This sounds so obvious, but the amount of time’s I’ve hear clients tell me they don’t speak to their assistant some day makes me CRINGE!!
B. They take ownership of their position It take 30 seconds on Skype to check in within your company, go extra mile and and say “Good morning”, “How was your are proactively in the business. evening?” and again in the evening… “Thanks for a great day today” Have a If you haven’t been around business very good night” (BTW… This no different to long, or this is the first time you’ve had to your Australian staff) manage other people the CORRECT answer is ‘B’… everyday of the week!
Do this everyday.
2) Use video: Actually seeing your assistants face and them seeing yours, will make your relationship ‘REAL’. You’ll notice we avoid using the term “Virtual” and refer to our assistant as StaffBerry Assistants. This is not only for branding reason… It’s because the term Virtual alludes to something that is not real. Your StaffBerry Assistant is a REAL person, that if utilised effectively will make a REAL difference to you and your business. So use video to remind yourself of this fact.
3) Be interested, not just interesting: Get to know your StaffBerry Assistant. Ask about their family, hobbies and interests and share a bit about yours. Insider Tip: Family is the most valued aspect in Filipino culture, so get interested.
If you’re super committed, learn a little Tagalog, the language spoken in Manila and the central and southern parts of Luzon. Get to know your friendly Google Translator. (CLICK HERE) Salamat = Thank you.
So, if you are committed to REALLY experiencing the most value from your StaffBerry assistant, build a REAL relationship with them, you may be surprised by the results. – Simon.
DJ Spotlight on our Recruitment Whiz/ Crazed Gamer/ Mum & Wife
What is StaffBerry to you and what is your role? I am the Head of Recruitment and StaffBerry is my second home. What I love most about my job is the sense of family around our workplace. The work is hard, no doubt but our company truly values people on a personal level, which makes the hardest days just as great.
If you were doing something other than your role at StaffBerry, what would it be? Spending time with my two kids at day and a World of Warcraft player at night.
What excites you so much that it keep you awake the night before? First of all, coffee owns me, so I blame it. It is my dreams that keep me awake at night! This happens to me every time I set new goals. I get so excited about the possibilities that lie ahead that they keep me awake. I am in an organisation that is changing lives daily and taking on a new challenge to make StaffBerry the best company for all Filipino freelancers to a level that I HAVE to BELIEVE that I can ACHIEVE 100% in order to MAKE IT HAPPEN! I’m excited and terrified about all of these things at the same time. These are things I am PASSIONATE about and I can VISUALISE them all coming true and there is NOTHING more exciting than THAT!
What is your favourite thing to do on a weekend? Just spending time with the kids. Exploring new places, movie marathons, swimming and maybe some alone time with my husband who also happens to be a gamer. :)
If you could invite 5 people to dinner who would they be? 1. Dalai Lama. I am inspired by his personal philosophy and think he would be a wonderful person to listen to. 2. Pope Francis. He is a genuinely compassionate man and has a wonderful attitude towards life. As a devoted Catholic, I think he would have a ton of interesting insights about modern day issues. 3. George St. Pierre. I am a big UFC fan and he is my ultimate UFC crush. I used to call him my ex-husband. Hahaha 4. “Jon Snow” - Game of Thrones character. 5. My husband. To prove that I had dinner with these people.
Adaptability is an access to success Just a quick post on the importance of adaptability. You can’t always choose your circumstances, but you can alway choose the way in which you relate or adapt to those circumstances. Being committed to an outcome, but not attached to the way you fulfil on that outcome, will provide you with clarity and in turn. (READ MORE)
Create your weekend rituals The weekend is your opportunity to press reset, recharge and get energised for the week ahead. My challenge to you in this video is to identify one or two activities you can take on each weekend, that will powerfully refill your emotional tank and have you firing on all cylinders in the week ahead. (READ MORE)
Meet one of our AMAZING clients… Explosive Entertainment
Business Owner: Jaye Buckley.
StaffBerry Assistant: Elise
How long have you been in business for? Explosive Entertainment was created in 2009 and owner Jaye has over 23 years experience in the DJ business.
What services do you offer? • • • • •
Wedding Entertainment DJ Corporate DJ MC Photobooth Other Events and Party DJ
Tell us more? Explosive Entertainment is a group of award-winning wedding DJs. We supply lights and sounds within Brisbane and the Gold Coast area. We also cater DJ services for corporate events, birthday parties, engagement parties, charity events and others. We are also a preferred wedding entertainment supplier in various venues such as Tamborine Gardens, Cedar Creek Winery, Southport Sharks, Mantra & Peppers Resorts Kingscliff and Surfers, Albert River Wines and The Intercontinental Sanctuary Cove just to name a few.
How can we contact you? www.explosiveentertainment.com.au
0417 232 606
StaffBerry Team NAME
POSITION
PHONE
Simon Bell
Co Founder & CEO
073062 8148
Simon@staffberry.com.au
Jessica Graham
Co Founder & COO
073062 8148
Jess@staffberry.com.au
DJ Verzo
Head of Recruitment
073062 8148
dj@staffberry.com.au
Cris Verzo
IT Support Specialist
073062 8148
cris@staffberry.com.au
Dannielle Narra
HR Assistant
073062 8148
dannielle@staffberry.com.au