LSCU SMALL CREDIT UNION WORKSHOP STRENGTHENING YOUR COLLECTIONS PROGRAM Leonard N. Math Chambless Math ˜ Carr, P.C. P.O. Box 230759 Montgomery, Alabama 36123-0759 334-272-2230 I. EFFECTIVE AND EFFICIENT COLLECTION PROGRAM A. The Purpose of Collection Letters and Phone Calls B. Progressive Collection Letters & Phone Contacts C. Modification and Forbearance Agreements D. Repossession of Personal Property E. Use of Legal Counsel II. MAXIMIZING BANKRUPTCY RECOVERIES A. Chapter 13 1. Proof of Claim Filing 2. Proof of Claim Objections and Allowance 3. Insurance Issues 4. Plan or Direct Payment Defaults B. Chapter 7 1. Securing the Reaffirmation Agreement 2. Failure to Reaffirm, Redeem or Surrender 3. Post Reaffirmation, Pre Discharge Payment Defaults III. CMC CLIENT COLLECTIONS & BANKRUPTCY SEMINAR - May 12, 2011