Giving direction

An investment in leadership development is also an investment in you and your career. Here’s how we’re working together across the organization to develop great leadership behaviors that will set you, your team, your leader and the business up for success.

We all know from experience that leadership can make or break a team, contributing to either happiness or frustration. Leaders set the tone and culture, model good behaviors, establish team goals and the path to get there — or not. Having a trusted leader in your corner, one who gives you guidance where you need it and runway where you don’t, can make a huge difference in your work experience and even your career.

When we asked employees what they needed from their leaders to be successful, this is what we heard:

Honest feedback Clear direction Defined goals

Those requests made total sense. So, using examples of excellent leadership behaviors from across the companies as our standard, we set out to empower all leaders with the skills, confidence and language to have conversations about what really matters. The results: Heritage Leadership Behaviors (HLB) Experience

Six days of program participation, some homework, networking and a lot of reflection time are adding up, making a real impact for the 160+ leaders who have experienced the program so far.

from Betsy McCaw leader of People + Culture