AURORA INNOVATION Empowering Patients with Innovative Telehealth Solutions
Tapani Kyrki, CEO
Aurora Innovation is a technology company that specializes in the development of self-driving car technology. Founded in 2017 by a team of experienced engineers from the automotive and technology industries, Aurora is committed to creating a safe and efficient autonomous driving experience for people and goods. Tapani Kyrki is the CEO of Aurora Innovation. With over 25 years of experience in the technology industry, Kyrki has led the development of cutting-edge products and solutions for some of the world's leading companies. As the CEO of Aurora, he is dedicated to advancing the company's mission of creating a safe and sustainable future of transportation through autonomous driving technology.
We had the pleasure of interviewing Tapani Kyrki, the CEO of Aurora Innovation, to gain deeper insights into the company's innovative work.
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u rora Innovation is revolutionizing the healthcare industry with its SaaS-based contact management solutions. The company's flagship product, teleQ, is a decentralized digital platform that streamlines patient contacts into a single, smart user interface, including callbacks, video calls, and queuing. This medium enables healthcare providers to respond to their patients' needs more quickly and efficiently, ultimately improving patient and employee satisfaction. With teleQ, healthcare organizations can manage all patient contacts in one place, regardless of the patient's contact method. The platform automates and reduces the incoming contact flow, allowing healthcare providers to boost productivity at the point of care. The platform's statistical functionalities enable customer care service personnel to schedule callbacks with respective healthcare professionals at their earliest convenience.The benefits of
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JANUARY 2023
teleQ are apparent in the thousands of hospitals and clinics across Sweden, Finland, Spain, and the Netherlands that have adopted the platform. Healthcare professionals and patients benefit from the more flexible and effective ways of interaction facilitated by teleQ. Doctors and nurses can now eliminate their "telephony stress," Healthcare organizations are witnessing improved availability and increased customer satisfaction. One of the key features of teleQ is its ability to simplify and streamline the workflow for healthcare providers. This is particularly important for managers like Tuija Peltonen, a Capio Healthcare Center manager in Stockholm. Peltonen explains that teleQ helps her plan and optimize the unit based on patient phone needs. The platform enables healthcare providers to control the flow of calls with the correct number of nurses taking the calls. Aurora Innovation has a unique approach to onboarding, tailored to each country's healthcare system and regulations.
