business@tribunemedia.net
WEDNESDAY, AUGUST 12, 2020
$3.98 Jobless Bahamians fume at thirdparty benefits provider By YOURI KEMP Tribune Business Reporter ykemp@tribunemedia.net IRATE jobless Bahamians have blasted a third-party digital payments provider for its failure to provide them with muchneeded benefits and income support amid the COVID19 crisis. Island Pay’s Facebook page has been inundated with postings by angry Bahamians claiming they have yet to receive benefits from the government-financed extension to the 13-week unemployment benefit initiative in their bank accounts. These payments were supposed to have been facilitated by Island Pay’s digital wallet, in an effort to speed up the payment process and avoid the National Insurance Board (NIB) becoming overwhelmed by the volume of claimants as a result of COVID-19’s economic fall-out. However, the evidence suggests that the possibility of a second nationwide lockdown was not considered by Island Pay. Two of its three kiosks are located at entities which have been forced to close by the government, while the third is not working, meaning Bahamians cannot access their benefits there. Island Pay promised on its Facebook page that it was trying to install more kiosks at “essential services” businesses this week, so NIB claimants can have ready access to their funds. However, it also appears that the provider had failed to establish the necessary relationships with Bahamian commercial banks so funds could be transferred to persons’ accounts, as it admitted in one posting it was still working to tie down an arrangement with Scotiabank (Bahamas). None of this sat well with jobless Bahamians eager to gain income support for themselves and their families. One person posted on Facebook: “I sent some of my funds to my acc (account) and en (I haven’t) seen it yet.... “All y’all machines we have no access to...We are being charged for every transfer but yet still can’t send all at once. ..This is awful service really....” Island Pay responded to this customer by saying: “Good day. We are working hard to add more kiosks that will stay open during the lockdown.” Island Pay also said on their Facebook page: “The lockdown required us to close our locations temporarily.” Island Pay has kiosks at Colina, Village Road; Crew Pub, East Street North; and Superwash, Carmichael Road West. Another customer, however, said: “I need to be able to send all of my money one time and not separately. Y’all done charging $2.24 for each transaction so that means I gotta break up the
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Bahamas confronts ‘Sir Stafford Sands moment’ By NEIL HARTNELL Tribune Business Editor nhartnell@tribunemedia.net
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OVID-19 has created “a Sir Stafford Sands moment” for The Bahamas to transform its economy and “leap” into the 21st century, an exCabinet minister argued yesterday. Alfred Sears QC, a former attorney general, told Tribune Business that the country needed to seize a once-in-50-years opportunity to overhaul its economic “architecture” for the new global realities it will face in a post-pandemic world. Suggesting that The Bahamas has “a fantastic opportunity to develop a number of niche industries” using its proximity to the US, including the creation of an aviation hub, farming, seafood harvesting and light manufacturing. Mr Sears, who represents
• Ex-AG: COVID hands once-in-50-years chance • Calls for web shops to export services, games • Brands nation’s energy woes as ‘a disgrace’
SIR STAFFORD SANDS
ALFRED SEARS QC
a number of web shop operators, also argued that the government could “with a stroke of a pen” boost the country’s export earnings and its own tax revenues by allowing local gaming providers to accept foreign providers while licensing their games to third parties overseas.
While advocating a full embrace of the digital economy, the former attorney general acknowledged that the economic transformation he envisages will be impossible without reliable, lower cost energy and the greater penetration of renewable sources. He also called for a “unity
government” to lead The Bahamas’ recovery from COVID-19, adding that neither of the two main political parties has a monopoly on the experience, expertise and ideas required for the task of rebuilding an economy and jobs where unemployment is presently at least 40 percent. “It is imperative that we use this pandemic as an opportunity to realign our economy and our governance, and to build greater resilience and sustainability,” Mr Sears told Tribune Business. “In a nutshell, this is a fantastic moment for the Commonwealth of The Bahamas; an opportunity to do what Sir Stafford Sands did in the 1950s.
KEY government agencies that form The Bahamas’ commercial hub were yesterday urged by an exattorney general to rapidly “step up their game” in adapting to COVID-19’s digital business demands. John Delaney, now principal at the Delaney Partners law firm, told Tribune Business that The Bahamas’ competitiveness and reputation as an international business centre could ultimately be undermined if the likes of the Registrar General’s Department did not significantly “fortify” their ability to facilitate commerce in a remote electronic environment. While acknowledging that there would be minimal impact if the present COVID-19 lockdown lasted only a fortnight, Mr Delaney said it would become “quite concerning” if the
JOHN DELANEY present shutdown lasted for longer - as many persons expect - with the Registrar General’s Department only providing an online ability to incorporate companies, International Business Companies (IBCs) and other vehicles. With international investors expecting The Bahamas to have long adjusted to
Business payroll relief gets $19.5m IDB funding boost By NEIL HARTNELL Tribune Business Editor nhartnell@tribunemedia.net
return filings and payments of the necessary fees, the Registrar General’s Department also deals with the lodging and recording of real estate title deeds and associated lender mortgage security via its registry of records. Without the recording of conveyances and mortgage loans, purchasers and lenders lack complete security over their investments. Yet Mr Delaney revealed that the registry of records is “closed for the period of lockdown”, thereby bringing any real estate deals that are still occurring to a potential halt or delay. And, while the Companies Registry’s online portal is still open for incorporations,
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• Urges online ‘fortifying’ of key commerce hubs • Brands Registrar General ‘most challenging’ • Inland Revenue confirms operating remotely COVID-19’s fall-out, given that the country is now in its sixth month under the prime minister’s emergency powers, the former Senator argued that investments in the digital capabilities of all agencies would be “money well spent” as he warned: “The future is now.” Based on his own experience, and that of his attorney team at Delaney Partners, Mr Delaney said the Registrar General’s Department - which has been the subject of several computer hacking and “intrusion” attempts since last year - was the “most challenging” government agency to deal with in the present lockdown. Besides its Companies Registry, which handles company incorporations, name reservations, annual
K PETER TURNQUEST
SOME $19.5m in InterAmerican Development Bank (IDB) funding has been reallocated to payroll support for Bahamian businesses amid COVID-19, the deputy prime minister confirmed last night. K Peter Turnquest told Tribune Business that the multilateral lender had approved switching funds previously earmarked for improving Bahamian workforce skills to the government’s expanded tax credit and deferral initiative. “We decided we don’t need to proceed with that at this time,” Mr Turnquest said of the skills initiative, “given all the other needs so we requested those funds be reallocated and the IDB agreed, so we repurposed the funds.” The move was confirmed by the IDB, which said in an August 6, 2020, document that $19.513m was being switched “to finance the support to vulnerable populations through the tax credit and tax deferral employment retention programme in industries affected by the coronavirus”. Mr Turnquest added that the initiative had been “well taken up” by the Bahamian private sector during its first three-month run to end-June and the close of the 2019-2020 fiscal year. “We believe it is having an impact in terms of helping to maintain some level of employment,” he said. “We will continue as long as we can. Right now we’ve extended it for a further three months.” The government previously said the first round of the initiative saved 7,000 Bahamian jobs through providing businesses with $18m worth of COVID-19 relief via tax credits and deferrals.
Ex-AG: Govt agencies must ‘raise their game’
By NEIL HARTNELL Tribune Business Editor nhartnell@tribunemedia.net
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Digital payments provider eyes 50k year-end users By NEIL HARTNELL Tribune Business Editor nhartnell@tribunemedia.net
A BAHAMIAN digital payments provider yesterday said the COVID19 pandemic has helped it exceed first-year expectations “by almost 100 percent” as it targets 50,000 active users by 2020 year-end. Keith Davies, Kanoo’s chairman and chief executive, told Tribune Business that while he “would never have wished COVID-19 on anybody” the circumstances created by the pandemic had produced an “exponential increase in demand” for the electronic payment services facilitated by the company’s app-based product.
• Beats first-year targets ‘by almost 100%’ • Kanoo chief: ‘Move faster’ on digitisation • Pandemic ‘accelerates’ transformation
KEITH DAVIES
Yet while the virus has accelerated The Bahamas’ transition towards the 21st century digital economy, Mr Davies warned that this nation must “move faster” and be more “aggressive in our approach to implementing digital solutions” for a wide range of consumers needs and problems - especially when it comes to accessing government services. The Kanoo chief, who is also the Bahamas International Securities Exchange’s
(BISX) chief executive, said the company had already shown how it can assist in this area by providing “seamless” digital vouchers to persons enrolled in the Department of Social Services’ food assistance programme. He added that it was fulfilling a similar service for non-profits and non-governmental organisations (NGOs), having issued 650 cards simultaneously through “the push of a button” to beneficiaries of
Hands for Hunger’s aid via their mobile phones. Kanoo, Mr Davies, said had also “signed up a number of new merchants” seeking to use its digital platform to participate in the government’s National Food Distribution Task Force initiative, which according to the prime minister is now feeding 110,000 Bahamians - more than one quarter, or one out of every four, of the population. Conceding that he did not have exact figures available, Mr Davies told this newspaper that Kanoo had “crossed over” in terms of both active user and merchant numbers, and now expected to
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