SBJ 11-2011 by The Southern Illinoisan

NOVEMBER 2011

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Inside N OV E M B E R

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STATE FOCUS

INDICATORS

Maybe business knows best: Some consumers and watchdog groups in Illinois were hoping Gov. Pat Quinn’s veto of so-called Smart Grid legislation would stick through the veto session of the General Assembly. But lawmakers took a different view and sided with the position advanced by business leaders: That Smart Grid will make Illinois competitive in the hunt for future-focused businesses without sacrificing consumer safeguards. Page 7

Recovery? What recovery? National reports indicate consumer spending is up recently, along with the creation of new jobs. But monthly first-time jobless claims still exceed the critical 400,000 mark nationally. In the region, some counties reported lower unemployment numbers, and others increased, for August 2011, the last month for which complete statistics are available. In other measures of economic health, home sales remained a mixed bag county-by-county for the quarter, and gasoline prices dropped closer to the $2.82 per gallon of a year earlier with a mark of $3.39 per gallon. Pages 12-13

WORKPLACE Search policy needed for workplace: One of the realities of the modern workplace is that it might be necessary at some time to search an employee and their work area for evidence of illegal activities. Even in private business, minus the complications of the government workplace, a search is not as simple as just looking for firearms, drug paraphernalia, alcohol, stolen company tools or stolen customer lists. A search policy that is both broad and specific must be posted prominently in advance for all employees, who must be aware searches may occur in the workplace. Page 9

ACHIEVEMENTS Who is in the news? Find out who has been hired, who has been promoted or who has received an award for their efforts in business. Make sure you check out our newest “Faces in the News” collection of business portraits and learn more of achievements and honors in regional businesses. If you know of a business or business person who deserves special recognition for advanced training, a unique honor or a business expansion, please let us know at sbj@thesouthern.com. Page 18

Bill Ecker, State Farm Insurance ..........17

Carbondale Civic Center .................... 19

Cenury 21 House of Realty..................17

Country Financial, Dennis Woodside .... 7

Datalock .......................................... 17

Feirich, Mager, Green & Ryan.............. 22

Health Alliance ....................................17

Hyannis Air Service, Inc. ...................... 5

Jackson & Gray Insurance......................7

John A. Logan College ........................ 20

Modern Copier, Inc. .......................... 22

Oliver and Associates, Inc. ................ 10

Contact us The Southern Business Journal is a publication of The Southern Illinoisan. Contact us via mail at 710 N. Illinois Ave., Carbondale, IL 62901, or at P. O. Box 2108, Carbondale, IL 62903. Also reach us on the Web at www.sbj.biz and via email at SBJ@thesouthern.com. The Journal is published 12 times per year monthly, and

Publisher: Bob Williams n 618-351-5038

SIU Credit Union ................................ 24

Editor: Gary Metro n 618-351-5033 Advertising: Jason Woodside n 618-351-5015

mailed to businesses, community development leaders, chambers of commerce members and other

Pepsi MidAmerica .......................... 5, 10

Circulation: Trisha Woodside n 618-351-5035 Database Coordinator: Mark Doman n 618-351-5042

SIU Small Business Devolopment ........16

Southern Illinois Healthcare................ 15

Southern Illinois University.................... 8

SOUTHERN BUSINESS JOURNAL

NOVEMBER 2011

Cover Story ‘Tried and true’ “I think retailers have gotten the message,” business consultant Cavanaugh L. Gray of the Entrepreneur Café says. “Now they’re going back to the tried-and-true to get people back into the stores and meet consumers where they are. People this year are very much cost- and credit-conscious. That’s one reason you’re seeing national chains bringing back things like layaway.” To succeed this Christmas, Gray says retailers need to focus on promoting lower-cost items and new products and markets — things that many area retailers are already doing. Cox, for example, recently opened a second location in Mount Vernon — an effort that he hopes will pay dividends. “As we look toward Christmas, our add-on sales will be based upon having an additional market,” he explains. “It’s a strategy, but it’s also like jumping off a cliff. In an economy that is holding its own at best, one way to try to do more is to look for additional markets.” Maynard says The Appliance Store has expanded into some new product lines,

but it is also focusing on in-store promotions, customer service and the buying process. “You have to make excitement in your store,” he says. “Provide a good atmosphere, have good presentation and know your products. Everybody wants a good price, but they also want confidence in who is selling to them.”

Customer confidence Rodney Cabaness, co-owner of Marion’s Black Diamond HarleyDavidson adds that gaining customer confidence will be vital to a successful holiday season. “I think we have to do all we can to make sure this year is better than last from a retail customer’s standpoint. We’re going to make it that way,” he explains. “If it’s not, and if the numbers aren’t as big, it won’t be because the shopping experience is not as good or that there’s not as much to offer the customer. Things are tight, but we have to adjust to help the customer.” Many business leaders are encouraging area residents to do business locally.

“I try to support local businesses, and I think a lot of people feel the same way,” says Linda Meherg, owner of The Chocolate Factory in Golconda. “I’m already hearing customers say that they want to buy products made in Southern Illinois. They may not be spending as much, but they are still spending.” That spending, say many area retailers, may be on less expensive items than in years past. “I think we probably won’t see as much in big-ticket items, so we’re hoping to generate some extra sales in other categories,” Maynard says. He adds that the always-popular electronics segment will continue to be big, especially in the areas of tablet computers and smaller flat-screen televisions.

‘Smaller-ticket Christmas’ Other business leaders agree with Maynard’s assessment of a smallerticket Christmas. “I think, while we’ll see an increase in retail over 2010, the growth will be in apparel and stocking stuffers,” says Ben

Moore, co-owner of Yamaha of Southern Illinois in Herrin. Cox adds that smaller items play a significant role in his toy stores’ plans. “We’ve always carried a lot of smallticket items and stocking stuffers,” he says. “They are always a big part of what we sell for Christmas, yet there are some folks who have saved up all year for the bigger purchases.” Regardless of the size of the transaction and the overall outcome of the holiday season, Cox and other area retailers are hoping for the best and working to make it that way. “We understand that it’s been a tough year,” he says. “We’ll be OK if it’s like last year, but we’re hoping for more.” The president of the National Retail Federation agreed with Cox during an October conference call with reporters. “In an environment like this, we think any gain should be perceived as a positive one.” LES O’DELL of Carbondale is a regular contributor to Southern Business Journal and The Southern Illinoisan.

Investments Dealing with volatile markets Don’t let fear become an investment strategy BY MICHAEL P. TISON SBJ CONTRIBUTOR

At the height of the 2008-09 financial meltdown and bear market, this pithy email message circulated among worried investors: “The end of the world only happens once — and Tison this ain’t it!” That turned out to be good advice, as it has many, many times before. Although

there’s no question that markets have been experiencing periods of extraordinary volatility in recent months, investors should not react in panic and let fear become their investment strategy. In times like these, it’s especially important for investors to differentiate between what is known and what is feared. It’s also vital to remember that emotions can, and often do, override reason to produce bad investment decisions. With those two themes in mind, what do we know? The U.S. and global economies face a number of challenges that will take time and strong leadership to resolve. There are

no quick, easy solutions, which means that investors are likely to be reading and hearing about these problems for quite some time to come. Most economists are forecasting weaker economic growth both in the U.S. and abroad. Market volatility may well persist, which suggests that investors need to find a way to deal with ongoing changes in the value of their portfolios. Today’s situation is much different than conditions in 2008-09. The balance sheets of the U.S. financial institutions are significantly stronger, and there have been positive structural changes in how these

institutions operate. Most large U.S. corporations are also in much stronger shape financially, with profit margins at record levels. The Federal Reserve has pledged to keep interest rates low for at least the next two years, which means that corporations, as well as individuals, will be able to borrow at very attractive rates. By the same token, individuals will not receive much from investments in cash and cash alternatives. In terms of what is feared, perhaps the biggest anxiety of investors is that they SEE MARKETS / PAGE 6

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SOUTHERN BUSINESS JOURNAL

NOVEMBER 2011

Economic Conditions How does Greece impact me? Is it all negative, or are there opportunities to consider because of the crisis? BY SCOTT MCCLATCHEY SBJ CONTRIBUTOR

Many economists think a Greek default is inevitable. As we enter the fourth quarter of 2011, Greece has a debtto-GDP ratio of about 160 percent (and that percentage is rising). While McClatchey Greece accounts for less than 3 percent of Eurozone GDP, ripples from a Greek default could strain the European banking sector and global financial markets. Struggling for the best worst-case scenario, Greece is redoing its financial system, but it is still facing one of five potential (and painful) outcomes. l Greece renegotiates its debts and forces its lenders into write-offs. Many Greek banks are nationalized; Greece endures a long recession. l Greece can’t renegotiate its debts. It sinks into a multi-year depression exacerbated by additional austerity measures. l Greece rejects further austerity cuts recommended by the EU. A standoff with the International Monetary Fund and European Central Bank results; the ECB and IMF blink and continue bailout payments to Greece; Italy and Spain see the way Greece made the ECB and IMF cave in and later wrestle the ECB and IMF into submission in the same way;

Germany gets frustrated with all of this and ditches the euro. l Greece rejects more austerity cuts and the EU stops bailout payments. Civil unrest jeopardizes the country. Its banks close; its public services halt. The CIA has advised that a coup may occur in such a scenario. l Greece lapses into a banking/cash flow crisis and leaves the euro. This is the “doomsday” scenario. Assume No. 4 occurs with Greece also electing to go back to the drachma. That could mean a run on Greek banks, and then Spanish and Italian banks. A return to the drachma could mean frozen borrowing for Italy and Spain and possibly lead to insolvency for major banks in Europe. Picture 17 nations trying to agree on, and quickly implement, an EU version of TARP. Havoc could result for stocks and the global economy. This all sounds very gloomy, but prospects may emerge from the gloom. A(nother) golden opportunity? In the event Greece defaults, the search for safe havens could mean a quick flight to gold. If a Greek bailout succeeds, there may still be fiscal instability among EU members, and presumably an easy monetary policy fostering loose credit. If Greece defaults, then you could see big drops in the spot prices of currencies, plus some competitive devaluation. All of this could make gold look very, very good. On the other hand, if true systemic risk hits global markets, investment banks and hedge funds might need capital fast, and gold is easily liquidated. So, a gold selloff

could also possibly occur if the situation becomes dire. What about Treasuries and the dollar? Treasuries remain popular, and demand for them could jump after a Greek default. What other choices do central banks have if they want to shop around for a stable, readily available, reasonably liquid investment? The euro is hardly a rival to the greenback right now. How about emerging markets? Here is another option. The BRICs and some of the other emerging-market nations have managed to ride out the recent volatility fairly well; there has been some “decoupling,” if you will. No one is saying these markets would be immune from a continental banking crisis or a flight from stocks, but you have to concede that emerging markets have the capability for independent behavior. Would it still be worthwhile to own blue chips? Keep in mind that the Dow did not fall to 4,000 after the Lehman Bros. and Washington Mutual failures and the initial rejection of TARP by Congress. Stocks did pull out of that plunge, and spectacularly so; bargains abounded, for that matter. So, it might certainly be worthwhile to hold onto stocks in the coming months, especially as some European governments have hinted at possible capital injections for banks if the need arises. On Sept. 13, German chancellor Angela Merkel noted that the EU would not let Greece fall into “uncontrolled insolvency” and reports surfaced of China getting ready to purchase Greek debt. Treasury Secretary Timothy Geithner even got involved in

the search for solutions in midSeptember. Europe’s biggest private lenders may be deemed “too big to fail” by the EU and ECB, and if unwinding of any financial institutions is needed, the authorities should do everything within their reach to try and make it gradual. It could be that Wall Street has already priced in a Greek default and will just wince, not stumble, at its confirmation — assuming the news arrives with more inevitability than frenzy. The biggest fear of all: contagion. Italy and Spain may be “too big to fail” in the eyes of the EU and IMF, but they also face big debt problems. Standard & Poor’s cut Italy’s credit rating to “A” in September; Moody’s Investors Service was weighing downgrades for Italy and Spain before November. How diversified are you? These debt issues in Europe may linger for years. With the market so volatile, don’t forget the wisdom of having a diversely allocated portfolio. SCOTT MCCLATCHEY is a certified financial planner with Alliance Investment Planning Group, a Carbondale investment firm located at 115 S. Washington St. He can be reached at 618-519-9344 or scott@alliance investmentplanning.com. He also provides investment, retirement planning and insurance services to SIU Credit Union members through the SIU Credit Union Investment Services partnership. Securities offered through LPL Financial, member FINRA/SIPC.

MARKETS: Don’t let fear become an investment strategy FROM PAGE 4 may be witnessing the start of a repeat of the vicious 2008-09 bear market. While no one can predict what the markets will do, it is possible to make some observations about the 2008-09 bear market and its effects on investor attitudes. Psychologists who study the behavior of

investors say that two of the strongest emotional drivers affecting the decisions investors make are loss aversion and what is called “recency.” In laymen’s terms, this means that investors are much more motivated by the fear of loss than by the prospect of gain, and that recent events have a disproportionate influence on investors. These factors, among others, help to

explain why many investors sell at market bottoms, with the most recent example being those who liquidated all or part of their stock portfolios during the height of the 2008-09 bear market only to miss out on the major recovery in stock prices that followed. At least two other factors cited by behavioral psychologists — information overload and short-term orientation —

also may be playing a part in stoking investors’ fears. The ability to be “connected” around the clock means that investors are sometimes inundated with information from a wide variety of sources. Additional information doesn’t clarify matters so much as confuse them. Short-term orientation, which is related SEE MARKETS / PAGE 22

NOVEMBER 2011

SOUTHERN BUSINESS JOURNAL

State Focus Smart Grid makes sense BY JEFF MAYS SBJ CONTRIBUTOR

Gov. Pat Quinn’s recent veto of Smart Grid legislation may have been popular with some consumers and watchdog groups, but there were good reasons why it was overridden by the General Assembly in the veto session. The Illinois Business Roundtable performed an in-depth analysis of the measure and recently reported to lawmakers that the Smart Grid bill’s merits outweigh opponents’ characterizations. Some of the sharpest criticisms were not just exaggerations. They were simply wrong. The Roundtable focused on long-term statewide issues, such as education reform and ending lawsuit abuse. Our vision is for Illinois to be a leader in public policies and actions that encourage economic growth and enhance the general welfare of our citizens. That vision is profoundly at risk. Illinois’ unemployment and underemployment are stubbornly high. Our fiscal situation is catastrophic. Our public pension plans are drowning in unfunded liabilities. Many of our schools are among the most poorly performing in the nation. We hear frequent reports of companies moving to more welcoming climates — and not for the weather. The Roundtable believes Illinois will recapture its leadership role only through vibrant business growth, investment in modern technology and embracing new ways of doing things. That is our path to investment, real jobs and a new foundation for more investment and more real jobs. Twenty-first century digital business, manufacturing, medical and other jobrelated equipment increasingly rely on the delivery of high quality electricity. That is only possible through a Smart Grid. Illinois today cannot meet this need with our 20th Century system. Forty-four other states already got the message. They are moving forward in numerous ways to attract the billions of dollars of private investment capital needed to deploy Smart Grid technologies. Our issue in this veto session was whether Illinois public policy delays or

Find more business news at www.sbj.biz. encourages grid transition from the practical equivalent of the rotary telephones of my childhood to the smart phones of today’s kids. Investment experts grade Illinois as one of the three least stable regulatory systems in the country. If Illinois, and our utilities, are to attract the billions of dollars needed in scarce private investment capital, then our regulation must be predictable and consistent. The Smart Grid bill makes commonsense improvements in Illinois regulation that answer investor concerns. It will make attracting private dollars easier by replacing uncertainty with investor confidence. This is where critics characterized the bill, saying it brings automatic rate hikes and guaranteed profits for utilities. In fact, the bill gives the Illinois Commerce Commission (ICC) approval power before initial rates take effect, as well as total power to stop utilities from recovering imprudent investments or excessive expenses. As for profits, the formula in the bill would have produced a lower return on equity (ROE) than what ICC approved for utilities in May 2011. The bill actually ties utility ROE to low-yielding, 30-year U.S. Treasury bonds. That indicates declining, not rising, profits. We conclude that the Smart Grid bill strikes a very fine balance between protecting Illinois consumers from potential monopoly abuse and moderating risk to encouraging private investment to improve our electricity infrastructure. This is a major accomplishment and should be recognized as such. And, it made Smart Grid legislation a test. Is Illinois prepared to make forwardlooking choices? Are we ready to compete for new jobs? Is it time for progress — or a lost opportunity? The Roundtable studied the Smart Grid bill closely. The choice made by our legislators this veto session could not have been more clear. JEFF MAYS is president of the Illinois Business Roundtable.

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NOVEMBER 2011

SOUTHERN BUSINESS JOURNAL

Workplace Plan ahead for searches in the workplace BY ED RENSHAW

Find more business news at www.sbj.biz.

SBJ CONTRIBUTOR

While it is not pleasant to think about, many private employers will be confronted with a situation where employees are suspected of having something in their Renshaw possession at work that they shouldn’t have. It could be a gun, alcohol, drug paraphernalia, a stolen company tool or even a stolen company customer list. If you suspect an employee of theft or some other illegal activity, but don’t have the “smoking gun” evidence, can you search the employee and the person’s work area? The answer is, “Yes,” but you should be prepared in advance to avoid any legal problems. Employees do have some expectation of privacy in the workplace. (This article addresses only private employment situations. Government employees may have greater protections of their privacy rights based on constitutional law.) However, the level of that expectation may vary, depending on the employers’ policies. If you want to conduct a search, it’s important that your employees be aware, in advance, that searches can occur. This means that you should have a written policy informing employees that workplace searches of both personal and company property may take place. The policy should be in your policy manual or posted on an employee bulletin board, or both. The search policy should be both broad and specific. It should let the employees know that any personal item brought to the workplace can be searched, including items such as purses, briefcases and lunch boxes. If employees are told in advance that these items can be searched, it is much harder for them to claim an expectation of privacy in those items. The policy should also permit the search of any vehicle an employee drives onto the company’s property. The search policy must permit the

ART SERVICES

The search policy must permit the employer to search any property that is owned by the employer, such as desks, computers, computer files, lockers, filing cabinets, email records and voice mail. The policy should also make it clear that these things can be searched even if protected by the employees’ personal passwords or personal locks.

employer to search any property that is owned by the employer, such as desks, computers, computer files, lockers, filing cabinets, email records and voice mail. The policy should also make it clear that these things can be searched even if protected by the employees’ personal passwords or personal locks. (To support this policy, it is best to prohibit employees from having personal passwords unknown to the employer or personal locks for which the employer does not have the combination. If the employer has no independent access to company property, it is easier for the employee to claim an expectation of privacy in that item.) Finally, the policy should make it clear that refusing to submit to a search may result in discipline, including discharge from employment. Once you have a written policy in place, you should have a plan for how any search will be conducted. There are many factors to keep in mind. First, make sure you conduct a search only

If you suspect an employee of theft or some other illegal activity, but don’t have the “smoking gun” evidence, can you search the employee and the person’s work area? The answer is, “Yes,” but you should be prepared in advance to avoid any legal problems. when it is truly necessary to confirm serious misconduct. Searches should not be random and should not be lightly undertaken. Normally, a search should be the last step in an investigation of wrongdoing, not the first. Second, no one likes to have his or her property searched, so any search should be as discreet and professional as possible. An employee’s own property should not be searched if the employee is not present. At least two people

should be involved in a search to give credibility to the results. If possible, a search should be conducted outside the view of other employees, and the search results must be kept confidential. Third, never touch an employee, even if you think this person may be hiding the item you’re looking for on his or her person. Any touching of an employee without consent could lead to a lawsuit for battery. Fourth, never prohibit an employee from leaving an office or other confined area. This type of restriction can lead to a lawsuit for false imprisonment. Lawsuits are exactly what you are trying to prevent. In short, if an employee is not really cooperating or is becoming confrontational, it is better to end the search than to become aggressive or physical in any way. Your policy should permit the discipline of the employee for not cooperating, so escalating the confrontation does nothing to help you, anyway. Fifth, the results of the search should never be communicated to anyone who does not have a legitimate reason to have the information. Disclosing information about the search can lead to a lawsuit for libel or slander, another result you definitely want to avoid. Finally, if you have questions about how to handle a situation where you believe a workplace search may be necessary, talk to an attorney familiar with employment law. In your search, you are looking for evidence, not for trouble. EDWARD RENSHAW is a partner with the Carbondale law firm of Feirich/Mager/Green/Ryan. F/M/G/R is a general practice law firm offering a full range of legal services, including labor and employment law, commercial transactions, banking, real estate, workers’ compensation, municipal law and estate planning. The firm’s telephone number is 618-529-3000, and its website is www.fmgr.com.

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NOVEMBER 2011

SOUTHERN BUSINESS JOURNAL

Entrepreneur’s Mailbag Small businesses should look to defend themselves BY CAVANAUGH L. GRAY SBJ CONTRIBUTOR

I recently came across an article that described how Internet darling Twitter is engaged in an ongoing fight over trademark rights to the word “Tweet.” A word that is at the very Gray core of the company, Twitter doesn’t even own. If you polled a handful of business owners, many might admit to giving little thought to the details of protecting their company’s intellectual property. Stories abound of companies like Priceline, Twitter, Microsoft, Google and other big names embroiled in copyright, patent and trademark infringements cases. If the big boys can’t escape the legal mire of intellectual property disputes, do small businesses stand a chance? There are multiple ways companies can protect themselves, including patents and copyrights. However, if you have labored to build a company that has a recognizable name, logo or tagline, it is definitely worth protecting by pursuing a trademark.

What is a trademark? The United States Patent and Trademark Office is located in Arlington, Va., across from D.C.’s Reagan National Airport. If you have ever attempted to navigate the agency’s massive website (www.uspto.gov), you might find yourself quickly in over your head. Before getting started, it’s important to understand what a trademark is. Trademarks are words, phrases, symbols, designs or combinations thereof that identify and distinguish the source of the goods or services of one party from those of others. It’s important to note that you don’t need to obtain a trademark from USPTO if you have been using your respective mark in commerce for years.

ART SERVICES

If you have labored to build a company that has a recognizable name, logo or tagline, it is definitely worth protecting by pursuing a trademark.

However, many who take the extra step do so for the following reasons: a public notice of your claim to the mark, the ability to bring an action concerning the mark in federal court, and the right to use the registered trademark symbol ®. From personal experience, it’s not necessary to hire an attorney unless you are dealing with a complex intellectual property case. If you have an eye for instruction and a little patience, you should be able to navigate the process just fine.

to something with his forbidden fruit logo, which, absent any color, would be considered an actual drawing of the mark. And, Coca-Cola, with its scripted name and red-and-white color scheme would be classified as a special form drawing which takes into account the drawing in a particular style of lettering, along with special colors. Once you have classified what you want to protect, you are ready to start the application process.

Be thorough and be patient Know what you want to protect Before beginning the application process, it’s important to know exactly what you want to protect. Are you protecting a standard character drawing or a mark consisting primarily of words, letters or numbers? If so, think about recognizably trademarked names, such as Red Bull, Skype, Twitter and Google. Burger King, in its effort to be the antiMcDonalds, trademarked “Have it your way.” BMW trademarked the claim to building “The ultimate driving machine,” and Nike has laid claim to mobilizing a nation of athletes with “Just do it.” Steve Jobs knew he was on

There are several ways to file for a company mark; the cheapest and less bureaucratic way is to file online using the Trademark Electronic Application System, which could save you about $100. Each trademark application must have a class of goods and services associated with the mark. Classifications span everything from Class 4 Lubricants and Fuels to a Class 41 Education and Entertainment. Avoid choosing too many categories as it could be a quick way to get your application booted. Lastly, don’t assume that because you have gone through the painstaking

process of submitting the application that it is a done deal, because it’s not. If all goes well and there are no objections, you might be able to see a turnaround of 12 weeks, although I’ve heard cases of well in excess of a year. Be prepared to stay on top of the process to make sure that things run as smoothly as possible. I don’t know many small businesses that can afford the time and expense of getting “lawyered up” in an effort to protect their company’s intellectual property. Investing a little time to submit a trademark could reduce the likelihood of your company getting confused in the marketplace, as well as the chances of someone reaping the benefits of your hard work. If you have an official trademark and a problem arises, the solution could be as simple as a cease and desist letter. CAVANAUGH L GRAY is the director of business development for The Entrepreneur Café, LLC and can be reached at 618-2067013 or cgray@ecafellc.com. For more information on submitting a copyright or trademark or for help with starting, growing and succeeding in small business, be sure to follow The Entrepreneur Café, LLC at www.ecafellc.com.

Retail sales for Southern Illinois cities City Anna Benton Carbondale Carterville Chester Du Quoin Harrisburg Herrin Jonesboro Marion Metropolis Mount Vernon Murphysboro Nashville Pinckneyville Red Bud Sparta Vienna West City West Frankfort REGION ILLINOIS

YTD July 2011

2010

2009

2008

2007

2006

69.5 51.0 348.6 24.3 31.9 66.0 125.9 89.3 6.6 402.7 56.1 308.4 76.6 64.9 23.7 43.1 73.7 23.2 51.2 71.9 $2,008.6 $88,984.1

120.9 69.5 598.0 42.2 55.3 77.1 195.0 153.4 11.8 683.1 82.0 507.0 130.6 96.6 38.5 75.2 128.5 39.9 87.8 112.4 $3,304.8 $147,232.0

114.5 69.4 565.5 39.9 52.9 100.8 191.9 147.2 12.5 676.0 77.1 476.7 129.1 107.9 37.2 70.1 126.4 37.1 91.9 111.4 $3,235.5 $139,593.2

113.3 71.4 587.7 40.1 51.5 91.9 179.3 135.9 12.4 673.4 75.9 482.8 117.1 101.8 39.0 77.7 130.5 40.5 89.6 111.2 $3,223.0 $237,438.0

112.3 72.4 607.4 40.3 51.7 94.4 173.6 134.4 11.3 662.4 79.8 461.5 94.9 105.2 35.8 73.7 129.5 39.8 82.8 111.4 $3,174.7 $180,162.7

111.7 75.0 610.4 39.9 54.0 103.1 168.5 137.5 11.5 592.7 74.8 501.0 93.0 105.7 41.7 82.5 133.1 36.9 77.7 106.8 $3,157.6 $173,362.8

N I L L I Chicago Fed Midwest % change 06-10 Manufacturing Index

p q q p p q p p p p p p p q q q q p p p p q

8.2% 7.3% 2.0% 5.8% 2.4% 25.2% 15.7% 11.6% 2.6% 15.3% 9.6% 1.2% 40.4% 8.6% 7.7% 8.8% 3.5% 8.1% 13.0% 5.2% 4.6% 15.1%

The CFMMI is a monthly estimate by major industry of manufacturing output in the Seventh Federal Reserve District states of Illinois, Indiana, Iowa, Michigan and Wisconsin. It is a composite index of 15 manufacturing industries, including auto and steel, that uses electrical power and hours worked data to measure monthly changes in regional activity. It is compared here to the national Industrial Production index for Manufacturing (IPMFG). Base year is 2007. Starting in November 2005, the index excluded the electricity component. 105 104 103 102

IPMFG Aug 11 91.8

100 98 94 90 88 86 84 82

SOURCE: LATEST STATISTICS AVAILABLE FROM THE ILLINOIS DEPARTMENT OF REVENUE. FIGURES ARE IN MILLIONS.

81 80

Unemployment rates for Southern Illinois counties, state and nation Labor force Alexander Franklin Gallatin Hamilton Hardin Jackson Jefferson Johnson Massac Perry Pope Pulaski Randolph Saline Union Washington White Williamson .,REGION ILLINOIS U.S.

3,107 17,756 2,763 3,981 1,939 32,185 20,328 5,272 7,333 6,902 1,992 2,800 15,648 13,221 8,228 8,597 7,825 34,771 197,348 665,1817 154,678,000

Jobless 447 2,169 251 324 222 2,499 1,855 537 769 1,031 201 303 1,300 1,272 910 631 611 3,072 18,404 663,250 14,759,000

Aug 2011

July 2011

Aug 2010

14.4% 12.2% 9.1% 8.1% 11.4% 7.8% 9.1% 10.2% 10.5% 10.7% 10.1% 10.8% 8.3% 9.6% 11.1% 7.3% 7.8% 8.8% 9.3% 10.0% 9.1%

13.7% 11.9% 9.1% 8.4% 11.0% 8.2% 8.8% 10.3% 10.6% 10.9% 10.1% 11.0% 8.2% 9.6% 11.1% 7.7% 7.8% 8.7% 9.8% 10.0% 9.3%

13.6% 13.4% 10.2% 9.7% 12.2% 8.2% 9.8% 11.3% 11.4% 11.5% 11.0% 12.0% 8.9% 9.9% 12.1% 7.8% 8.6% 9.3% 10.6% 9.9% 9.5%

SOURCE: ILLINOIS DEPARTMENT OF EMPLOYMENT SECURITY, U.S. DEPARTMENT OF LABOR. FIGURES ARE NOT SEASONALLY ADJUSTED.

Change month p p

q p q p q q q

q p q

p q

0.7 0.3 0.0 0.3 0.4 0.4 0.3 0.1 0.1 0.2 0.0 0.2 0.1 0.0 0.0 0.4 0.0 0.1 0.5 0.0 0.2

Change year p q q q q q q q q q q q q q q q q q q p q

76 74

CFMMI Aug 11

0.8 72 85.0 1.2 70 68 1.1 1.6 66 0.8 64 J F M A M J J A S O N D J F M A M J J A ’11 ’10 0.4 0.7 SOURCE: FEDERAL RESERVE BANK OF CHICAGO 1.1 0.9 0.8 0.9 1.2 Aug 11 Aug 10 Change 0.6 0.3 MONTHLY TOTALS 1.0 837 618 p 35.4% 0.5 YTD TOTALS 0.8 0.5 4,127 3,066 p 34.6% 1.3 2010 2009 Change 0.1 ANNUAL TOTALS 0.4 7,478 2,750 p 171.9%

Williamson County Regional Airport passengers

I S I N Consumer credit score

Credit scores are numeric reflections of financial behavior and credit worthiness and they are based on information included in a credit report. Ranging from 330 to 830, a higher score means a lower credit risk. Scores are from October 2011. SOURCE: EXPERIAN

Alexander Franklin Gallatin Hamilton Hardin Jackson Jefferson Johnson Massac Perry Pope Pulaski Randolph Saline Union Washington White Williamson REGION

Aug 10

9 79 19 17 9 133 98 32 34 61 2 11 77 82 41 58 49 155 966

8 87 20 31 16 130 101 29 31 55 8 10 79 89 36 28 70 127 1,000

694

698

Marion

Region

699

692

State

U. S.

O R S U of I Flash Index

Total cars, trucks sold based on title applications filed. Excludes motorcycles, trailers.

New vehicle sales Aug 11

p q q q q p q p p p q p q q p p q p q

Change

2010

12.5% 9.2% 5.0% 45.2% 43.8% 2.3% 3.0% 10.3% 10.0% 10.9% 75.0% 10.0% 2.5% 7.9% 13.9% 107.1% 30.0% 22.0% 3.4%

126 965 222 236 97 1,320 848 327 269 558 73 129 844 793 486 446 571 1,796 10,097

2009 137 989 184 224 94 1,348 842 353 278 565 85 124 936 719 447 515 471 1,868 10,179

q q p p p q p q q q q p q p p q p q q

Change 8.0% 3.3% 20.7% 5.4% 3.2% 2.1% 0.7% 7.4% 3.2% 1.2% 14.1% 4.0% 9.8% 10.3% 8.7% 13.4% 21.2% 3.9% 0.8%

Home sales Alexander Franklin Gallatin Hamilton Hardin Jackson Jefferson Johnson Massac Perry Pope Pulaski Randolph Saline Union Williamson ILLINOIS

2 87 5 2 5 93 77 13 24 29 2 5 40 41 14 154 29,316

Q2 10 2 83 1 7 3 135 90 23 35 30 1 2 44 35 19 196 35,746

SOURCE: ILLINOIS ASSOCIATION OF REALTORS

Change

0.0% p 4.8% p 400.0% q 71.4% p 66.7% q 31.1% q 14.4% q 43.5% q 31.4% q 3.3% p 100.0% p 150.0% q 9.1% p 17.1% q 51.7% p 5.9% q 18.0%

Sept. 11 98.8

2010 19 259 8 8 8 358 264 78 91 116 8 6 131 122 84 590 103,455

2009 15 258 9 7 13 382 278 64 92 126 6 13 135 100 94 654 107,782

p p q p q q q p q q p q q p q q q

' 09

' 10

' 11

SOURCE: INSTITUTE OF GOVERNMENT AND PUBLIC AFFAIRS, UNIVERSITY OF ILLINOIS

Hotel/motel stats

Consumer Price Index

Total amount of revenue generated in Carbondale by hotels and motels for room rentals only.

The CPI measures average price changes of goods and services over time, with a reference base of 100 in 1982-84.To put into context, a current CPI of 194.5 means a market basket of goods and services that cost $100 in 1982-84 now costs $194.50.

June 11 June 10 MONTHLY TOTALS YTD TOTALS $3,762,235

Change

$716,125 q

$687,660

$3,670,109 p

2009 ANNUAL TOTALS

2008

Change 26.7% 0.4% 11.1% 14.3% 38.5% 6.3% 5.0% 21.9% 1.1% 7.9% 33.3% 53.8% 3.0% 22.0 % 10.6% 9.8% 4.0%

$28,250 $42,000 $45,000 $51,750 $26,000 $93,000 $95,000 $61,000 $79,500 $48,500 $96,500 $55,000 $66,450 $62,000 $77,500 $99,125 $142,000

$110,000 $49,000 $12,000 $65,500 $110,000 $115,000 $78,950 $100,500 $69,500 $57,971 $27,400 $61,900 $83,500 $43,500 $60,000 $104,000 $160,000

4.0%

U.S. city average Sept 11 226.9

228

226

2.5%

Change

$7,520,856 p

MEDIAN SALES PRICE Q2 11 Q2 10

Total units sold, including condominiums

Q2 11

108 107 106 105 104 103 102 101 100 99 98 97 96 95 94 93 92 91 90 89

$7,725,727

SOURCE: ILLINOIS SECRETARY OF STATE’S OFFICE. LATEST DATA AVAILABLE.

The Flash Index is an early indicator of the Illinois economy’s expected performance. It is a weighted average of growth rates in corporate earnings, consumer spending and personal income. An index above 100 indicates expected growth; an index below 100 indicates the economy is contracting.

224

222

220

2.7%

218

216

q q p q q q p q p q p q q p p q q

Change 74.3% 14.3% 275.0% 21.0% 76.4% 19.1% 20.3% 39.3% 14.4% 16.3% 252.2% 11.1% 20.4% 42.5% 29.2% 4.7% 11.3%

214

Midwest urban Sept 11 216.9

212

210

208 S

O ‘10

M ’11

SOURCE: U.S. DEPARTMENT OF LABOR

Prices at the pump Average price per gallon of regular, unleaded gas as of Oct. 13 and Sept. 23, 2011.

Metro East Springfield Illinois U.S. SOURCE: AAA

Oct 11

Sept 11

Oct 10

$3.39 $3.37 $3.48 $3.42

$3.53 $3.63 $3.84 $3.64

$2.82 $2.86 $2.94 $2.82

SOUTHERN BUSINESS JOURNAL

NOVEMBER 2011

Health Care Veterans benefits for long-term care BY RICHARD HABIGER

Find more business news at www.sbj.biz.

SBJ CONTRIBUTOR

November is Banana Pudding Lovers Month. It’s also Greens and Plantains Month, as well as National Georgia Pecan Month, National Peanut Butter Lovers Month, and Habiger Spinach and Squash Month. In fact, the month of November is the month of 41 different national observances. November, however, is better known as the month in which Thanksgiving and Veterans Day fall, two days on which we pause and give thanks. Thanks for the military veterans who served and thanks for our many blessings. For some, Veterans Day is merely a holiday from the hectic pace of life. For many, however, it is a day to honor all military veterans for their selfless service to a grateful nation. Originally, it was to remember the day the armistice was signed in Europe that ended World War I. (For history buffs, major hostilities of World War I were formally ended at the 11th hour of the 11th day of the 11th month of 1918.) On the other hand, November might be better known, particularly by younger persons, for “turkey day,” perhaps, for some people, the only day of the year when they eat turkey. On a more serious note, Thanksgiving is the day all of us stop what we are doing, gather as a family (or with friends) for a “sit-down” meal, and give thanks for everything that has gone right in our lives and with hopeful prayers and thoughts for our loved ones, as well as ourselves. What does all of this have to do with veterans’ benefits and long-term care? Not a great deal, other than to hopefully catch your attention as an introduction to a very serious subject: old age, declining health and the need for assistance, often lots of it, as veterans trod down the final path of life’s journey. For military veterans, their spouses

ART SERVICES

The financial benefits available from the VA can be a tremendous help to veterans and their families as they struggle to help the veteran or his spouse remain at home with assistance, or to help him or his spouse or widow to pay for care in an assisted (or supportive) living facility.

and widows, there is financial help available from a grateful nation to help ease the burden of growing old. In a typical situation involving a married veteran, where one is in a care facility

and the other is receiving assistance in the home, the Veterans Administration will provide as much as $1,949 in monthly financial assistance. That’s $23,396 per year!

For those whose medical and mobility conditions allow them to remain at home, the VA money can be used to pay for adult day care so a caregiver family member does not lose his or her job or the caregiver can have some respite (or “R&R” in military parlance). Or, the money can be used to pay for the services provided by an agency to have a care provider come to the home to assist with chores or activities of daily living (i.e., ADLs such as bathing, dressing, etc.) Or, if there is an adult child or other family member who is providing the veteran with assistance, the money can be used to pay the adult child, provided the arrangement is set up just right with a written contract and lots of other documentation. Of course, if the medical or mobility condition of the veteran or spouse or widow requires a higher level of care that can only be provided in a care facility, such as assisted living or supportive living, the VA money can be used to help pay for the facility’s charges. In short, the financial benefits available from the VA can be a tremendous help to veterans and their families as they struggle to help the veteran or his spouse remain at home with assistance, or to help him or his spouse or widow to pay for care in an assisted (or supportive) living facility. Oh, by the way, circling back to where I began, November also is Military Family Appreciation Month, National Alzheimer’s Disease Month, National Family Caregivers Month, National Home Care & Hospice Month and National Long-Term Care Awareness Month. RICHARD HABIGER is an elder law attorney, who focuses on asset protection, Medicaid and VA benefits. He also is author of the Illinois edition of “How to Protect Your Family’s Assets from Devastating Nursing Home Costs: Medicaid Secrets,” a book that contains detailed information on veterans’ benefits. Contact him at 618-549-4529.

SOUTHERN BUSINESS JOURNAL

NOVEMBER 2011

Formulas for Success Finding your joys and passions Implementing Lean practices involves changing a work area or a business process to maximize efficiency, improve quality and safety, eliminate unncessary motion and inventory, and save time and resources.

This interactive workshop combines comprehensive classroom instruction with simulation of a production facility. The basic concepts of Lean manufacturing and the tools and methodology necessary to implement “Lean” on the shop floor are demonstrated. Participants assume the role of the production workers, applying lean tools to their individual workspaces and the entire product line. This learn-do technique, over four “shifts”, illustrates cause and effect relationships for each of the lean tools presented.

• Differentiate between a “push” and a “pull” system • Identify the eight (8) wastes that must be eliminated to make the manufacturing processes Lean • Explain how those wastes reduce company profits • Understand the functions of a Kanban system • Make more effective use of the employee’s time following waste elimination

JOHN A. LOGAN COLLEGE Workforce Development Building, Room H123 700 Logan College Drive, Carterville, IL 62918 NOVEMBER 17, 2011 8:00-AM - 4:00PM

AGENDA Round 1 - Traditional Manufacturing Round 2 - Standardized Work, Visual Controls, Workplace Organization (5S) Break - Lunch (provided by ISBDC at SIUC) Round 3 - Batch Size Reduction, Point of Use Storage, Quality at the Source Round 4 - Pull Systems, Cellular/Flow Manufacturing, Takt Time, Work Balancing

8:00AM 10:00AM 12:00PM 12:30PM 2:00PM

Fees: $95 per person Fees include lunch and all training materials

REGISTRATION Register your company seat(s) at www.imec.org (click on Events), or call IMEC at 618.453.3829

INFORMATION Contact David Lowndes, IMEC Business Development Specialist, at 618.713.2338 or DLowndes@imec.org

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BY JANE SANDERS SBJ CONTRIBUTOR

Until you’ve personally experienced the results of bringing your passions into your life with intention, it is hard to grasp how powerful and lifechanging those Sanders results can be. Activities and pursuits that bring us passion, deep joy and fulfillment put us in touch with our authenticity, with the person we were meant to be. They fuel our confidence and bring a sense of balance and control into our lives. Our passions teach us, relax us and provide meaning for us. What activities make your heart sing? What are you doing when time just flies by? Who are you with when you feel strong, complete, totally comfortable and fulfilled? When do you simply shine and feel your best self? I love my work, helping organizations through my speaking and training at conferences and other events, and I’m proud of the difference I make. But, I wasn’t completely fulfilled until I got involved with horses. The funny thing is that I didn’t even know I wasn’t completely fulfilled! And, I hear this same discovery from participants in my worklife balance seminars. Taking care of my horses, trail riding and helping my friends with their horses has literally changed me. This is a long story, but suffice it to say that horses are my escape, my meditation and my stress-relief. Horses have enhanced my self-awareness, patience, leadership, confidence, and taught me a whole new way of communicating. They have changed my life, most certainly for the better, and it was great before! I started small, first fantasizing about horses as a little girl. I went on every pony ride possible as a child at the county and

state fairs. If horseback rides were offered near where I was vacationing, I’d sign up. In 1989, I took a few lessons when I could. I moved from Los Angeles to New York City and rented horses in Central Park and rode once or twice a month. What a beautiful place to ride! After moving back to LA, I stumbled across a ranch that needed volunteers, and I jumped at the opportunity. I worked there every weekend. I was in town for eight years and learned an enormous deal about horses and riding. And, I learned about myself. I attended several clinics and even took two college classes: First Aid for Horses and Equine Studies. Finally, in 2006, I bought Beau, my chestnut Quarter Horse, and I haven’t looked back. In 2008, I bought his best friend Comet, a Paso Fino. These guys are my kids! I can’t encourage you strongly enough to explore your passions and joys and bring them into your life more often. The confidence and peace of mind gained while involved in those activities are contagious and will spread into other areas of your life. You don’t have to make your passion your career. Just dipping your toe in, to confirm you are headed in the right direction, can start the ball rolling to major positive change in your life. If you aren’t sure what activities or hobbies are the right fit for you, take the fun opportunity to start exploring options. Get started now! JANE SANDERS, president of GenderSmart Solutions, is a speaker, trainer and facilitator in the areas of gender communication, recruiting and retention of women, selling to women, strategic life planning, presentation skills, work-life balance and authentic leadership confidence. Located in Mount Vernon, she is author of “GenderSmart: Solving the Communication Puzzle Between Men and Women,” published in five languages and available on her website. Reach Jane at 618-204-5540, jane@janesanders.com and www.janesanders.com.

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SOUTHERN BUSINESS JOURNAL

NOVEMBER 2011

Achievements Faces in the news

Saxon

Robinson

Rennison

Wildhaber

Weilbacher named general manager Ed Weilbacher of Waterloo recently took over as general manager of Kaskaskia Regional Port District. He replaced George Andres, who retired in June. Kaskaskia Regional Port District works to establish jobs by creating a competitive environment for transportation of goods and products through river, rail and road. The district is positioned to serve both the Mississippi and Kaskaskia rivers.

Pinckneyville Community Hospital lab accredited The accreditation committee of the College of American Pathologists recently awarded accreditation to Pinckneyville Community Hospital laboratory, based on the results of a recent onsite inspection. The laboratory’s director, Aiman H. Hawasli, M.D., was advised of this national recognition and congratulated for the excellence of the services being provided. PCH laboratory is one of more than 7,000 CAP-accredited laboratories worldwide.

Saxon obtains LCPC certification

Waters

Oza

Dr. Verletta Saxon, the crisis services program manager for Southern Illinois Regional Social Services, recently obtained her licensed clinical professional counselor certification. Saxon has been employed at SIRSS since 2009. SIRSS is located in Carbondale and provides prevention, family support, mental health and substance-use services.

Rennison represents APSA

Thomson

Ryder

Find more business news at www.sbj.biz. Kaushal

Steve Rennison, owner of The Auto Shop in Carbondale, recently represented Automotive Parts & Service Association during a recent business expo and training conference in Rosemont. Rennison currently represents region 10 on APSA Board of Directors. He has been in the automotive industry for more than 30 years.

HRMC partners with Marion Healthcare Heartland Regional Medical Center and Marion HealthCare, LLC, recently signed a transfer agreement. Under terms of the first-time agreement, HRMC will accept Marion HealthCare, LLC, patients requiring further care.

Marion HealthCare, LLC, patients now have the option of transferring to a facility in Marion if further medical attention is deemed necessary. Until this agreement was reached, Marion HealthCare, LLC, patients needing continuation of care had to transfer out of the community for care.

branding and community relations for the hospital, as well as service and staff oversight, including the Senior Circle and Healthy Woman affinity programs. She most recently worked for Silkworm, Inc. Turner is a graduate of Marion High School, and she has a master’s degree from SIU.

Robinson receives award Dr. Janet Robinson, medical director of Shawnee Health Service, was presented with the 2011 Primary Health Care Clinician Devotion Award at the closing luncheon of Illinois Primary Health Care Association’s annual leadership conference Oct. 7 in Clayton, Mo. Robinson began serving patients of Shawnee Health Service in 1981 and has served as medical director since the mid1980s. She leads the organization through clinical policies and procedures, medical chart and peer reviews, physician compensation and contracting, staff recruitment and development, corporate compliance, risk management and a wide variety of continuous quality improvement activities for Shawnee’s 12 health centers.

Carlson attains fraternal designation James R. Carlson of Pinckneyville, a Modern Woodmen of America representative, has attained the Fraternal Insurance Counselor designation. The FIC title is an educational designation that can be earned by career life insurance representatives associated with fraternal insurance societies. Representatives devote more than one year to meet the examination and career development criteria set by Fraternal Field Managers Association.

Turner named director of marketing at HRMC Southern Illinois native Andrea Turner has been named the new director of marketing at Heartland Regional Medical Center in Marion. Among Turner’s responsibilities are marketing, business development,

Adorjan receives credentials Susan Adorjan of Jackson County recently received a Gateways to Opportunity ECE credential, Level 5; an infant toddler credential, Level 5; and an Illinois director credential, Level 1. Gateways credentials are recognized by the state of Illinois and are awarded through Illinois Department of Human Services Bureau of Child Care and Development.

Konica Minolta acquires OfficeWare Konica Minolta Business Solutions U.S.A., Inc. recently acquired OfficeWare, a Kentucky-based business equipment dealership with a local office in Marion. Other offices are located in Louisville, Lexington and Bowling Green, Ky.; Evansville, Ind.; and Cincinnati, Ohio. OfficeWare will operate as a whollyowned subsidiary of Konica Minolta Business Solutions U.S.A. and maintain its current locations and roster of 125 employees.

Three accept leadership roles Kevin Beckemeyer, Joe Leenerts and David Pirsein, all professionals in the banking industry in Southern Illinois, have accepted leadership roles with Community Bankers Association of Illinois. Beckemeyer, president/CEO of Legence Bank in Eldorado, was re-elected regional vice chairman of CBAI at the association’s annual convention in Milwaukee, Wis. Leenerts, executive vice president/CEO of Herrin Security Bank, was re-elected as a group director. And, Pirsein, president/CEO of First National Bank in Pinckneyville, was elected a group director.

Faces in the news Have you been promoted? Send a photo. Has a colleague at work completed an intensive continuing education program? Send a photo. Others in the business community will want to know it, so please consider passing on your employment news and photos to the Southern Business Journal. Feel free to email the information to sbj@thesouthern.com.

NOVEMBER 2011

SOUTHERN BUSINESS JOURNAL

Achievements Kirchner promoted to project architect Edward Kirchner II of Murphysboro recently was promoted to project architect at Eggemeyer Associates Architects in Carbondale. Kirchner, who joined the firm in 1997, recently completed his examination for licensing as an architect in the state of Illinois.

Wildhaber named division director of marketing Melissa (Keim) Wildhaber recently was named division director of marketing, communications and planning for the Southern Illinois division of Hospital Sisters Health System. There are three hospitals in the division: St. Joseph’s Hospital in Breese, St. Joseph’s Hospital in Highland and St. Elizabeth’s Hospital in Belleville.

My Favorite Toys opens My Favorite Toys, a specialty toy store that has operated in Carbondale since 2005, recently opened in Times Square Mall in Mount Vernon. Both stores are owned and operated by Samuel and Suzanne Cox of Carbondale. The Mount Vernon store offers a full line of toys, games, puzzles, puppets and books. The new store’s hours are from 10 a.m. to 9 p.m. Monday through Saturday and noon to 5 p.m. Sunday.

First Bank and Trust honored The Friends of Shawnee National Forest recently honored First Bank and Trust Company of Murphysboro with a memento of appreciation for support of the group. Award-winning local photographer Taylor Reed presented a signed photo of Garden of the Gods Wilderness Area to Mike Cripps, First Bank president.

Good Samaritan receives award Good Samaritan Regional Health Center received the first Illinois Hospital Association Quality Care Institute’s Innovation in Quality Award. The award recognizes hospitals that have implemented innovative interventions or best practices designed to advance quality patient care. Michael Warren, president of Good Samaritan Regional Health Center, accepted the

award on behalf of the hospital during the 2011 IHA Leadership Summit on Sept. 20 in Lombard.

Fifth Third Bank promotion Michael Waters recently was promoted to officer at Fifth Third Bank. He will continue to serve as the financial center manager for the Marion West Banking Center. Waters has a bachelor’s degree in business administration from Franklin University in Columbus, Ohio, and an insurance producer’s license.

Oza named to national list recognizing top doctors Dr. Yagnesh V. Oza recently was named one of the Best Doctors in America for 2011-12. This is the first time that Oza has earned this honor. The list, assembled by Best Doctors, Inc., is a result of a poll of more than 45,000 physicians in the United States.

Thomson joins Associated Psychotherapists Sherry “Stella” Thomson, a licensed clinical social worker, recently joined Associated Psychotherapists in Herrin. Thomson has 16 years of experience working with clients with mental health issues and serves on the Board of National Alliance on Mental Illness of Jackson County.

Ryder completes FBI academy program Illinois State Police District 19 Operations Lt. Kenneth Ryder of Harrisburg recently completed the 246th session of the FBI National Academy Program at Quantico, Va. Ryder joined the ISP in 1985 and was assigned to District 4 (Chicago). He transferred to District 19 in 1987 and received his most recent promotion to lieutenant in 2008. He is a graduate of Eldorado High School and Southeastern Illinois College.

Kaushal recognized as outstanding rural physician Dr. Neeta Kaushal, a pediatrician at Good Samaritan Regional Health Center in Mount Vernon, recently received the Illinois Rural Health Association’s Rural

Physician of Excellence Award. This award recognizes outstanding rural physicians for their work to improve the health of rural and underserved residents in Illinois. Kaushal has been in practice for more than 16 years. Six of those years have been spent in Mount Vernon.

Nelson honored at MADD banquet Illinois State Police Trooper Mark Nelson from District 22 in Ullin was among ISP’s top DUI enforcers who were honored during the Mothers Against Drunk Driving Heroes Banquet on Sept. 17 in the Abraham Lincoln Presidential Museum. Nelson has shown outstanding DUI enforcement efforts by handling 24 noncrash related DUI arrests in rural areas of Southern Illinois. He is a veteran officer with more than 10 years patrol experience and has shown dedication to MADD’s philosophy toward public safety by increasing awareness through rigorous DUI enforcement.

Find more business news at www.sbj.biz.

Legence Bank employees organize clothing drive The employees at Legence Bank in Eldorado have organized a winter clothing drive, and they are asking for donations from customers, the community and other businesses. Drop boxes will be set up at every Legence Bank in Illinois until Nov. 16. Clothing of all sizes are needed. This includes all winter clothing, outerwear, underwear and shoes. All donated clothing should be new and still have tags. All clothing items will be donated to local schools for distribution to children in need. For more information, call Arla Wasson at 618-273-2271.

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NOVEMBER 2011

SOUTHERN BUSINESS JOURNAL

Business Fine Print Building permits Carterville Max Falmer, Lot 2, Cedar Creek, $110,000 Mike Smith, 621 Anderson, $250 Pete Fozzard, 112 Scout Cabin, $85,000 Pete Fozzard, 116 Scout Cabin, $85,000 Orville Legg, 202 Bea Court, $233,210 Barney Pulley, 122 S. Division, $800 Les Palmer, 611 Crab Orchard Blvd., $15,000 Joe McCann, 406 Howerton, $15,000 Linda Merrell, 204 Michigan, $695

Herrin Joe Liefer, 1405 Belle Terre, $200,000 Mark Ingersoll, 1 Quail Run, $20,000 Steve Bradley, 2212 Shirley Drive, $10,000 Acuity Investments, Rushing Drive, $2,500,000 Brian Golden, 1801 Crown Road, $5,000 Steve Skaggs, 1611 Dolan Lane, $108,000

Marion Bob Owens, 406 S. Duncan, $900 Dax Mezo, 209 Wild Rose, $50,000 PMA Investments, LLC, 800 Mountaineer Lane, $250,000 Kory Basler, 1805 Suzanne Drive, $3,500 Kam Harmon, 1613 Eugene, $130,000 B. Cousins, 704 N. McLaren, $100,000

Metropolis Darrell Thomas, 9215 Hohman Lake Road, $50,000 Steven Farmer, 414 Metropolis St., $96,000 Shawnee College, 8364 Shawnee College Road, $780 Jan Stratemeyer, 2004 Greenview, $300 Paul Young, 3633 Shady Grove Road, $3,500 William and Shelley Corzine, $10,000 Glena Brown, 1803 Egyptian Trail Road, $10,000 Jeanne Walls, 515 E. 7th, $1,000 Rick Bates, 899 Country Club Road, $4,900

Mount Vernon Bill Howard, 5 Elm Circle, $5,000 Michael McDonough, 835 McCauley Road, $25,000 Ron Adcock, 412 Liebengood, $17,000 CSXT, 1515 Main, $0 Troy Horton, 520 Spruce, $27,500 Eric Shelton, 11476 Quinns Place, $6,000 John Woods, 809 27th St. North, $0 Spinball Sports, 900 White Oak Drive, $0 Eugene Miller, 1709 Grove St., $800 James Boyd, 836 McCauley Road, $10,000 T-Mobile, 10413 Savannah Road East, $7,500 K and Clifton Clark, 609 Harrison, $0

K and Clifton Clark, 3010 Benton Road, $0 Peoples Bank, 118 6th St. North, $0 Fifth-Third Bank, 2711 Broadway, $6,000 Spinball Spor ts, 900 White Oak Drive, $80,000 Edward Hughey, 1128 Welkins, $750 United Suppliers, Inc., 2400 Fountain Park, $500,000 Happy Beginnings LLC, 222 Potomac, $0 Larry Martin, 421 Jordan, $0 Rick Pigg, 716 Lake Park Drive, $71,500 City of Mount Vernon, 1201 Casey, $17,000 Charles Story, 1201 Forest, $0 Bob Troutt Memorial Foundation, 12400 E. Bethel Road, $0 DMDC, 809 Main, $0 United Way, 1101 Broadway, $0 Bob Kelly, 2301 Wescott, $850

Murphysboro Chris Grither, 383 Amusement Park Road, $35,000 Janna Bachmann, 1013 Roberta Drive, $7,000 John Stein, 2104 Lindell Ave., $1,900 Deborah Shaffer, 812 S. 23rd St., $12,000 Michelle Adams, 1844 Spruce St., $12,000 Harold Fite Jr., 1116 N. 20th St., $1,000 Larry Reinhardt, 2025 Clay St., $8,000 James Pertyl, 1932 Spruce St., $7,353 Victory Christian Fellowship, 414 N. 2nd St., $3,000 Jewel Choate, 2302 Clay St., $8,000 Matthew Head, 1308 Maple St., $1,400 Richard and Rosie Thompson, 2317 McCord St., $550 Wayne Kimmel, 736 N. 23rd St., $7,000 Barbara Barber, 205 S. 16th St., $4,000

Bankruptcies Chapter 7 Karl E. and Michelle L. Slunder, 224 W. 11th St., Mount Carmel Eloise Mae Rohner, 413 N. Winers, Du Quoin John Raymond and Cynthia Jean Costello, 6157 Canary Road, Tamaroa David B. Inchcliff, 301 N. 14th St., Apt. 410, Herrin Paul L. and Melanie K. Wirth, 644 County Road 810 N, Albion Charlotte E. Parks, 406 Main St., Karnak Christopher W. and Rachel L. Pezzoni, 1205 Vine St., New Haven Bonnie R. Williams, 801 Sahara St., Apt. F5, Harrisburg Joseph W. and Kelly L. Jenkins, 6668 Unionville Road, Brookport Gregory D. and Kimberly L. Steinsultz, 22689

Corinth Road, Thompsonville Angela G. Morris, 80 Main St., Crainville Vicki L. Anderson, 1212 N. State St., Marion Terry A. Prince, P.O. Box 143, Cutler Patsy A. Tuley, 124 Howell St., Cisne Kimberly Anne Wright, 305 E. Chestnut St., Anna Dennis J. Thaxton, 809 W. Pine, Harrisburg Malessa M. Smith, R.R. 3 Box 118, McLeansboro Jason A. Crowder, P.O. Box 22, Orient Linda Jean Price, 1106 Park Ave., Mount Vernon John G. Jr. and Kristina L. Nichols, 480 Treat Lane, Ozark Edwin Monroe and Robin Smith Gladney, 209 Ben St., Apt. C, Chester Nelson Ray and Sara Beth Rider, 1624 County Road 1100 East, Carmi Ginger K. Conner, 10998 E. Center Road, Mulkeytown Angela M. Crisel, 5707 Ford Road, Thompsonville Lillian B. McBride, 1350 Sebring Way, Carbondale Keith J. and Diana L. Keipp, P.O. Box 284, Murphysboro Izetta R. Salone, 201 W. Boyton, Marion Steven R. and Tiffany S. Todd, 707 S. Calumet St., Marion Charles L. and Jamie D. King, 903 E. McKenzie, Benton Brock and Ryan R. Patterson, P.O. Box 583, West Frankfort Gary E. Jones, 1101 E. Bond, Benton Charles D. Hankins, 1215 Old U.S. 51, Anna Melissa M. Hankins, 1600 Kratzinger Hollow Road, Cobden Joshua Paul Gray, 802 S. Church, Christopher Kenneth Warren Mayhall, 1740 N. Battleford Road, Carrier Mills Sheila R. Gump, 13760 N. Condor Lane, Bluford Arlene D. Povolish, 1155 S. Kaskaskia, Nashville Alicia A. Barney, R.R. 1 Box 339 A, Wayne City Douglas L. and Cynthia L. Smith, 712 Sixth St., Carmi Andrea M. Dinkins, 107 Professional Drive, No. 16, Herrin Heather E. Pretzsch, 508 Illinois St., Carmi Carolyn S. McDaniel, 339 S. Lake Heights Ave., Carbondale James E. Jones, P.O. Box 608, De Soto Gaila L. Stansell, 2 Bravard Place, Mount Vernon Sheryl Cameron, 806 B Sherman Drive, Marion Charles W. and Lela M. Briley, 18527

Illinois 34, Thompsonville Paul A. and Deborah L. Medeiros, 314 N. Chestnut St., De Soto Bobbie S. Over turf, 22458 Carlyle Road, Thompsonville Eva E. Brasher, 404 N. 27th St., Herrin Mason R. and Wendy S. Walker, 10 W. Main St., Ewing Jason Patrick and Rachel Janelle McCoy, 920 E. Market St., Christopher David J. Incer, 19620 N. Moon Beam Lane, Mount Vernon Timothy R. Barone, 7123 Peach Lane, Carbondale Jennifer Reiley, 902 N. Washington St., Marion Jennifer Larrison, 12186 Short Drive, Marion Eric C. Cordy, 302B E. Clark St., Marion

Chapter 13 Willie Cunningham, 5715 Red Fox Drive, Carterville Connie Kay and William Edward Wells, 16971 Fowler School Road, Marion Marc G. Hodge, 2821 College Drive, Mount Carmel Brian A. Beck, 4689 Old Illinois 13, Makanda Anitra D. Burris, 12 Second St., Mounds Ralph J. and Mary Beth Davis, 906 W. 10th, Johnston City Wallace A. and Betty J. Miles, 519 Burkitt St., Benton Rita J. Plasters, 206 S. Stuyvesant St., Benton James L. and Anita L. Riggs, 10330 U.S. 45 North, Ozark Kevin E. Furlow, P.O. Box 761, Marion Shawn L. Tinsley, 806 Dor thella St., Carbondale Teodoro Jr. and Jeaunina N. Rodriguez, 1919 Casey Ave., Mount Vernon Danny L. and Kimberly L. Miles, Route 1 Box 133B, Herod Linda K. Webster, 1203 N. McLeansboro St., Benton Rebecca L. Oâ&#x20AC;&#x2122;Brien, 1809 W. Copeland, No. 2, Marion Michael D. and Rebecca L. Myers, 1516 Dodds St., Mount Vernon Jimmy Vincent Scott, P.O. Box 312, McLeansboro Louis Bert III and Tamie Dawn Sheppard, 103 Mongoose St., Zeigler Geraldine Mitchell, 2205 Nichole Lane, Unit L, Marion Gary P. Segretario, 1400 Nagel Drive, Marion Mark A. Reed, 1003 Glendale, Benton SEE FINE PRINT / PAGE 23

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to information overload and recency, essentially means that investors make decisions based on what’s happening in the moment — a 600-point decline in the market, for example — instead of acting in the context of their long-term financial objectives. The stock market has seen many moments when investors sold, based on short-term orientation rather than taking the long-term view. With the benefit of hindsight, it’s also possible to note that one of the best times to buy stocks was during the depths of the Depression (the S&P 500 rose more than 350 percent in the five-year period beginning May of 1932). Another was in 1982, when the nation’s economy was in a deep recession and struggling with double-digit levels of both unemployment and interest rates (the S&P 500 rose more than 250 percent in the five-year period beginning July of 1982). In the long run, equities have produced attractive returns for investors. None of this is meant in any way to predict that similar stock market gains lie

NOVEMBER 2011 ahead, but only as a reminder that investors need to be very careful about the decisions they make during times of extreme market volatility and/or economic weakness. Periods like this are when an experienced financial advisor who knows your specific financial situation (and emotional makeup) can be invaluable. Your advisor can provide a seasoned perspective that can act as an antidote to emotional decision-making and help you arrive at an asset allocation mix in your portfolio that is appropriate for you. Market volatility can have an important benefit in that it forces investors to reexamine their tolerance for risk. This is a good time for investors to discuss their risk tolerance levels with their advisors and, if indicated, adjust them. While you don’t want to make decisions in haste, it’s also true that changing conditions sometimes require changes in your investment strategy. MICHAEL P. TISON is an investment advisor and registered principal with Raymond James Financial Services, Inc., with offices in Harrisburg and Marion. He can be reached at 618-253-4444 or michael.tison@ raymondjames.com.

NOVEMBER 2011

SOUTHERN BUSINESS JOURNAL

Business Fine Print Jimmy L. and Patricia Holland, 526 N. Ninth, Murphysboro Judy G. Quaries, P.O. Box 3051, Carbondale James R. Jr. and Beverly J. Rendleman, 375 Porter Ave., Vergennes Canasta M. Tanzy, 608 E. Jenkins, Carbondale Jeffery C. and Aimee S. Nance, P.O. Box 283, Cobden Misty A. Stewart, 8657 Angela Drive, Marion Justin A. and Connie L. Cunningham, 1115 Hounddog Ridge Road, Vienna Debra S. Gretzmacher, 24 Washington Blvd., Chester Beth A. Mays, 317 Smith St., Herrin Angela M. Craig, 310 Wilson, Anna Charles R. and Christina N. Zachary, P.O. Box 108, Orient Raymond A. III and Susan Holderfield, 904 W. Fourth, Johnston City

Bryan L. Crawford, P.O. Box 292, Galatia Angela M. Crawford, 24493 Pulliam Road, Thompsonville Diane Morrison, 7421 Grassy Road, Carbondale William R. and Kimberly A. Swinford, 1701 Matthew Lane, Marion Carol Joan Kahtz, 1412 Harrison, Mount Vernon Brenda L. Breitwieser, 302A East Blvd., Marion Arthur and Deborah A. Capogreco, 2400 Blue Blaze E2, Herrin Gordon K. and Jeannie L. Daily, 1408 N. 11th St., Herrin Gary G. White, R.R. 1 Box 165 A, Thebes Timothy K. and Violet L. Willett, P.O. Box 140, Wayne City William J. Pittman, 407 North St., Murphysboro Matthew Paul and Casey Marie Fred, 807 N.

Howard, Du Quoin Crystal A. Fayne, 408 Palm St., Carbondale Michael D. and Kristy M. Austin, R.R. 1 Box 254, Elizabethtown John L. and Delores F. Stout, 809 Ridge St., Carterville Richard D. and Cheryl L. Feuerhammer, P.O. Box 232, Percy Michelle L. Kell, P.O. Box 135, Alto Pass Christine M. Maden, 306 W. Collins St., Goreville Patricia A. Royster, 318 W. North St., Du Quoin Amanda E. Bethel Furlow, P.O. Box 761, Marion Michael L. Sr. and Janice H. Curtis, 6767 S. U.S. 45 Road, Brookport Stephen T. Gannon, 65 Eastwood Drive, McClure Linda A. Hale, 715 Murphy School Road, Anna Sharon K. Humm, R.R. 1 Box 1321, Golconda

Find more business news at www.sbj.biz. Kevin L. and Jessica L. Craig, 1000 Thunderhawk Road, Ozark Christopher D. and Teresa Jane Gibson, P.O. Box 238, Jonesboro Kimberley Lynn Evans, 1050 Old Du Quoin Road, Du Quoin Michael Leroy and Kathy Ann Lalicker, 3731 Pyatt-Cutler Road, Pinckneyville Randall S. Baggett, 1254 River Road, Royalton Dennis and Kimberly Lemons, 404 Park Ave., Ina Jonathon P. Hale, 501 W. Raymond, Harrisburg Rhonda G. Hale, P.O. Box 153, Johnston City Brian J. and Becky L. Batteau, 821 Batteau Road, Elkville

Mark Your Calendar Nov. 1 Beginning Excel 2003: 8:30 a.m. to 4 p.m., Room F112, John A. Logan College Center for Business & Industry.

Nov. 2 Beginning Access 2003: 8:30 a.m. to 4 p.m., Room F112, John A. Logan College Center for Business & Industry. Adobe Photoshop: 8:30 a.m. to 4 p.m., Room H125, John A. Logan College Center for Business & Industry.

Nov. 3 Beginning Excel 2007: 8:30 a.m. to 4 p.m., Room F112, John A. Logan College Center for Business & Industry.

sbdc@siu.edu. Finding Financing: 3 to 5 p.m., Marion Man-Tra-Con, 3000 W. De Young St., Illinois Star Centre. Free. Call 618-536-2424 or email sbdc@siu.edu. Intro to Government Contracting: 12 to 1 p.m., Marion Man-Tra-Con, 3000 W. De Young St., Illinois Star Centre. Free. Call 618-536-2424 or email sbdc@siu.edu.

4 p.m., Room F112, John A. Logan College Center for Business & Industry.

Nov. 14 Intermediate Access 2007: 8:30 a.m. to 4 p.m., Room F112, John A. Logan College Center for Business & Industry. Adobe InDesign: 8:30 a.m. to 4 p.m., Room H125, John A. Logan College Center for Business & Industry.

Nov. 4

Nov. 8

Beginning Excel 2010: 8:30 a.m. to 4 p.m., Room H125, John A. Logan College Center for Business & Industry. Adobe Illustrator: 8:30 a.m. to 4 p.m., Room H125, John A. Logan College Center for Business & Industry. Team Building: 8:30 a.m. to 4 p.m., Room F109, John A. Logan College Center for Business & Industry. Cost is $90. Starting a Business in Illinois: 1 to 3 p.m., Marion Man-Tra-Con, 3000 W. De Young St., Illinois Star Centre. Free. An optional business start-up kit is available for $15. Call 618-536-2424 or email

Intermediate Excel 2003: 8:30 a.m. to 4 p.m., Room F112, John A. Logan College Center for Business & Industry. Beginning Publisher 2007: 8:30 a.m. to 4 p.m., Room H123, John A. Logan College Center for Business & Industry.

Nov. 9 Intermediate Access 2003: 8:30 a.m. to 4 p.m., Room F112, John A. Logan College Center for Business & Industry.

Nov. 10

Intermediate Excel 2010: 8:30 a.m. to 4 p.m., Room H123, John A. Logan College Center for Business & Industry. Intermediate QuickBooks 2009: 8:30 a.m. to 4 p.m., Room F112, John A. Logan College Center for Business & Industry.

Nov. 21

Advanced Excel 2003: 8:30 a.m. to 4 p.m., Room F112, John A. Logan College Center for Business & Industry.

Advanced Access 2007: 8:30 a.m. to 4 p.m., Room F112, John A. Logan College Center for Business & Industry. Adobe Dreamweaver: 8:30 a.m. to 4 p.m., Room H125, John A. Logan College Center for Business & Industry.

Nov. 16

Nov. 22

Advanced Access 2003: 8:30 a.m. to 4 p.m., Room F112, John A. Logan College Center for Business & Industry. Beginning Access 2010: 8:30 a.m. to 4 p.m., Room H123, John A. Logan College Center for Business & Industry. Time & Stress Management: 8:30 a.m. to 4 p.m., Room F110, John A. Logan College Center for Business & Industry. Cost is $90.

Advanced Excel 2010: 8:30 a.m. to 4 p.m., Room H125, John A. Logan College Center for Business & Industry. Adobe Flash Professional: 8:30 a.m. to 4 p.m., Room H125, John A. Logan College Center for Business & Industry.

Nov. 7 Beginning Access 2007: 8:30 a.m. to 4 p.m., Room F112, John A. Logan College Center for Business & Industry. Beginning Publisher 2010: 8:30 a.m. to 4 p.m., Room H123, John A. Logan College Center for Business & Industry.

Nov. 18

Nov. 15

Nov. 17 Advanced Excel 2007: 8:30 a.m. to 4 p.m., Room F112, John A. Logan College Center for Business & Industry.

Intermediate Excel 2007: 8:30 a.m. to

For more information on John A. Logan or to register for classes, call 618-985-2828, ext. 8510 or email cbi@jalc.edu. John A. Logan College Center for Business & Industry is at 700 College Road, Carterville, and cost is $55 unless otherwise noted.

Nov. 29 Intermediate Access 2010: 8:30 a.m. to 4 p.m., Room H123, John A. Logan College Center for Business & Industry. Adobe Flash Catalyst: 8:30 a.m. to 4 p.m., Room H125, John A. Logan College Center for Business & Industry.

Nov. 30 Adobe Acrobat Pro: 8:30 a.m. to 4 p.m., Room H125, John A. Logan College Center for Business & Industry.

Now Open 300 S. Pershing Energy, IL 62933