Issue 225

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THE ISSUE 225 - FREE

SAINT

The award-winning independent voice of St Andrews students since 1997 THESAINT-ONLINE.COM

ST ANDREWS, 22 November 2018

UNIVERSAL CREDIT CHANGES THREATEN MATURE STUDENTS

St Andrews student starts petition to advocate for legislative reform Campaign receives backing from local MP, Stephen Gethins

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NEW HALLS NOT READY FOR OPENING, RESIDENTS MOVED IN REGARDLESS ANNIE SMITH News editor Multiple students in the two newly-opened student halls of residence, Powell Hall and Whitehorn Hall, have issued complaints to porters and Residential Business Services (RBS) just weeks after moving in. Several complaints address issues including leaking showers, busted radiators, broken furniture, and a plaster smell throughout the buildings, among others. Whitehorn Hall also saw problems with showers in its ensuite rooms, an issue which contractors did not have time to attend to before residents moved into the hall. Residential Services Manager Evelyn Parker informed Whitehorn Hall residents of potential issues as they moved in via Facebook. In the University and Whitehorn Hall Facebook group, she said, “Prior to handover there were a number of bathroom pod shower trays which appeared to be slow in draining causing

the trays to fill up. Unfortunately the contractors were unable to attend to these prior to opening. “We require access to all en-suite rooms on Friday [2 November] to have all of these showers looked at. We appreciate your help in this matter.” On Friday 2 November, Ms Parker noted on the Facebook group, “The contractors will need access to rooms on Monday to carry out some of the snagging,” noting four specific rooms for door and window repairs and three other rooms for flooring repairs. After a five-week delay, students were allowed to move into Powell Hall and Whitehorn Hall during Independent Learning Week (ILW), Monday 22 October to Friday 26 October 2018. Second-year Ewan Gilligan, who also serves as Treasurer of the Powell Hall and Agnes Blackadder Hall (PABH) committee, spoke to The Saint

Problems persist with both new halls, Powell and Whitehorn, including:

about issues with his room’s heating, which have been in place since he moved in. Mr Gilligan said, “At first my radiator didn’t turn on, as they hadn’t connected it up. After being ‘fixed,’ my radiator won’t turn off and is constantly at maximum. This means my room is way too warm, and so I need the window to be open constantly.” He continued, “My radiator was fixed quickly after the initial complaint, but I reported my radiator yesterday – the builders said they’d be back in an hour to fix it – and it hasn’t been fixed yet.” Mr Gilligan made his initial comment on Thursday 15 November, and as of Sunday 18 November, his radiator had still not been fixed. On problems with his room and the porter response, PABH Senior Student Sam Stanford said, “My flatmates and I have all had a few problems here and there, such as paint marks, loose screws, a dysfunctional radiator and the wardrobe drawers coming off. “The fixes have been rolling in

Broken furniture Leaking showers Busted radiators fairly slowly, but I am aware of more important issues being sorted out, which makes sense. In the end I guess everyone is going to have complaints, but the staff are very considerate and it seems like everything will be sorted soon enough.” Ms Parker informed Whitehorn residents of potential issues via Facebook, noting, “Whilst every effort has been made to ensure that your bedrooms have been cleaned, we still have workmen doing snagging. If you find your room is not clean, then please get in touch with us [as soon as possible].” Whitehorn resident Noemie Jouas also spoke to The Saint on the issues she has faced since move-in on Monday 29 October. She said, “Since I moved in, I had a few issues in my room. My radiator was leaking and my shower wasn’t draining properly. I asked to get this fixed and people came in a few days later to fix it but my shower still has draining issues. “Additionally, my shower recently started making screeching noises whenever I turn it on which is quite unpleasant. We are unable to turn

the fan off of the stove in our kitchen while cooking but haven’t asked to get it checked yet. “Overall, there have been a few issues that, after waiting for seven weeks to move in, I would’ve hoped would’ve been already resolved. For all the trouble we went through living far from town and moving residences with very little support from the University, it’s a shame that there are still complications that aren’t being resolved.” Powell Hall Operations Manager, Sarah Pay, also informed Powell residents that the hall would still be undergoing work by contractors after students moved in. She said via email to residents, “From 9 am on Saturday 27 October, students will be moving into Powell Hall. By the end of the day on Wednesday 31 October all residents will have moved in from the temporary accommodation. “Contractors will continue to be on site for some time to deal with snagging and to complete the external works but hopefully this will not be disruptive work.” Continued on page 4...


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Issue 225 by The Saint - Issuu