the head of international and overseas partnerships
The professional University
THE OPPORTUNITY 4
DIRECTORATE OF MARKETING, COMMUNICATION AND STUDENT RECRUITMENT 6
THE INTERNATIONAL OFFICE 8
The Professional University
One Campus , One Vision
Aberdeen City & Shire
Corporate Management arrangements
Senior Management Chart
Summary of Terms & Conditions
THE OPPORTUNITY THE ROBERT GORDON UNIVERSITY IS ONE OF THE TOP MODERN UNIVERSITIES IN THE UK, WITH A TRACK RECORD OF DYNAMIC LEADERSHIP AND A REPUTATION AS AN INNOVATIVE AND AMBITIOUS UNIVERSITY.
The Times University Guide consistently places Robert Gordon
As the most senior manager focused 100% on international
University as top new University in the UK, a position supported by
recruitment, the Head of International and Overseas Partnerships will
one of the UK’s best graduate employment records. In 2010, we were
have a key role to play in achieving our international ambitions and
the best University in Scotland for graduate prospects, (The Sunday
indeed in helping drive forward the process of internationalisation
Times) with only 2.3% of our graduates unemployed within 6 months
across the University. To succeed in this role you will need to provide
of graduation. What’s more, with over 87% of our graduates landing
leadership and vision to a committed and ambitious team of four
graduate-type jobs within 6 months, our success in this area is on
international recruitment and exchange professionals. You will be
a par with Cambridge, and bettered only by the London School of
responsible for channelling the team’s energies and encouraging
Economics and Imperial. And just when we thought it couldn’t get
new ways of thinking, new ways of marketing and new ways of
better, The Sunday Times named us their Scottish University of the
managing our key relationships in those countries where we operate.
As well as demonstrating effective leadership, you will also need to be an instinctive and trustworthy networker across the institution,
The International Office is part of the Directorate of Marketing,
harnessing assets and skills across different departments to maximise
Communication and Student Recruitment, (together with the
our international success. Ideally you will have experience in
Marketing, Communications and Admissions Offices). The
Commercial or Higher Education with an in-depth knowledge of the
International Office has responsibility for the recruitment of full-
key drivers impacting on the higher education sector. In short, we
time overseas and non-UK EU students in terms of marketing and
will expect you to have the credibility and drive to make an early and
promotion, and also international partnerships. This is an enormously
positive impact on the International Office team and the University’s
important area of the University’s business, with international students
international business as a whole.
bringing a dynamic, multicultural perspective to the campus, helping sustain a vibrant postgraduate portfolio and contributing substantially to our annual fee income. Numbers of international students at the University have grown rapidly over the last 7 years, particularly from India and Nigeria and in the fields of business and technology. Numbers of international students at RGU have grown rapidly over the last 7 years, particularly from India and Nigeria, and particularly in the fields of business and technology. Given the increasingly competitive market for international students, we are now seeking to consolidate our numbers and diversify our intake further especially across subject area – and we do not underestimate the challenges that we face in doing so. Our business is also evolving so you will equally need to help us develop international partnerships and support the international agenda of our three new research institutes.
DIRECTORATE OF MARKETING, COMMUNICATION AND STUDENT RECRUITMENT
THE DIRECTORATE ENCOMPASSES THE INTERNATIONAL OFFICE, MARKETING OFFICE, COMMUNIATIONS OFFICE AND THE UNIVERSITYâ€™S ADMISSIONS OFFICE. TOGETHER, WE HAVE A KEY ROLE TO PLAY IN HELPING THE UNIVERSITY MEET ITS AMBITIOUS STUDENT RECRUITMENT TARGETS.
All four departments are situated in the Schoolhill Building on our City Centre Campus. The City Centre also hosts a number of other departments as well as the Schools of Pharmacy & Life Sciences, Computing and Engineering. However our plans are that all academic and support functions will be centred on the Garthdee Campus within the next decade, and an ambitious development plan is in place to help us achieve this. The Marketing Office devise and deliver campaigns for undergraduate and postgraduate recruitment in the UK and Eire and for those seeking distance learning options. They have a particular role to play in core publications such as the main prospectus and in raising awareness of our brand, but are also increasingly working on smaller campaigns with academic colleagues to promote specific courses to niche groups.
The Admissions Office deal with all central enquiries and applications
In addition to close links with the other teams in the Directorate, we
and as a consequence have indepth expertise in the complete range
work closely with the Development Office, (alumni and scholarships),
of University programmes and suitable qualifications. They are also
with Student Services (International Student Advice), Study Skills
expert users of the Universityâ€™s main student records system when it
(English language courses) and Business Development. But even
comes to application management. All full time international enquiries
more significantly, we work closely with our internal customers, the
are handled by an outsourced company to help improve tracking,
nine academic Schools, aiming to provide them with high quality,
monitoring and conversion rates.
professional marketing services that meet their needs and help them achieve their recruitment targets.
The Communications Office has responsibility for the Universityâ€™s media relations, internal communications, events programme and web presence.
THE INTERNATIONAL OFFICE
Three Senior International Marketing Officers each have
The great majority of our current international students
responsibility for several overseas markets. Primarily
are studying at postgraduate level are from India, China
focussed on business development and relationship
and Nigeria. However our strategy of diversifying the
management, they play a major role in managing the
international intake is beginning to bear fruit with
University’s network of overseas recruitment agents and
new markets beginning to deliver increased student
in liaising with academic departments to ensure
numbers.With our location in Aberdeen, it is not surprising
clear understanding of their needs.
to find that we recruit significant numbers onto our
Senior International Officers are also responsible for
engineering courses, especially in the oil and gas disciplines,
devising annual marketing plans for their specific markets
but our Business School and IT disciplines are also
and agreeing both the plans and the associated budgets
with the Head of International and Overseas Partnerships.
There is potential to increase both the range of markets that
Senior International Officers travel overseas regularly and
we recruit from and to broaden the subject mix to recruit to
for fairly extended periods.
a broader range of courses.
As lead manager responsible, you will build on our
commercial partnership with Navitas to deliver sustainable
An increasingly important area of work for the future will be
partnerships with Higher Education institutions across the
world, for recruitment, business interaction and research.
You along with your team have a critical role in identifying
potential partners and helping us to develop mutually
beneficial long term relationships.
ROLE PROFILE: HEAD OF INTERNATIONAL AND OVERSEAS PARTNERSHIPS
RESPONSIBLE TO :
THE PURPOSE OF THE POST:
The Director of Marketing, Communications and Student Recruitment,
To provide highly effective, visible and dynamic leadership to the
who is accountable to the Vice-Principal and Pro Vice-Chancellor for
International Office team, encompassing international recruitment,
the Student Experience and External Relations.
exchange and partnerships. Working with key stakeholders across the university to deliver the international recruitment strategy, which aims to raise the international profile of RGU, recruit to target against country and course and above all diversify the on campus international student population. To work closely with senior staff across the university to develop and implement a strategy for managing and developing overseas partnerships and exchanges Ensure that an aligned marketing strategy is developed with our private pathway provider, Navitas. To ensure marketing strategies and plans align with our business development service which seeks to secure profitable, sustainable business with corporate entities in the UK and internationally.
SPECIFIC DUTIES : 1. Maintain and update the University’s International Recruitment Strategy, and oversee its implementation in order to achieve agreed returns on investment. 2. Plan and deliver an integrated international marketing plan to promote RGU and generate enquiries and applications in designated target markets. 3. Ensure that the University’s agents are managed, monitored and serviced in line with the University’s requirements. 4. Manage, develop and review the University’s relationship with the Hobsons Service Centre ensuring high quality and cost effective CRM for all direct enquiries and applicants. 5. Establish excellent working relationships with key University staff and provide professional support to departments on a range of international activities. 6. Manage the budget for the International Office. 7. Manage and develop the delivery of overseas partnerships and exchanges. 8. Build and maintain professional relationships with a variety of external agencies including the British Council, BUILA, SUIG, Scottish Government, UUK, US. 9. Contribute to the continual development of the University’s internationalisation strategy. 10. Ensure that market research and forecasting reports are developed and maintained for all core and emerging markets.
11. Work closely with our private providers Navitas, to ensure
1. Lead the International Office, with a focus on maintaining a high
marketing and recruitment plans are aligned and any joint ventures are
performing and motivated team.
2. Work closely with Admissions, Communication and Marketing to ensure effective marketing and admissions planning is delivered.
12. Analysis of complex student data and reporting from a variety of
3. Play an active role on the management team of the Directorate.
4. Take an active role in assisting the Director in the preparation of papers and bids to service the various University’s committee’s.
5. Provide policy advice and options on complex issues, both written
You will be required to spend up to 3 months of the year travelling
overseas for extended periods of time. This will by nature of the business require evening and weekend work.
6. Contribute to the continuing processes of change management and improvement within the Directorate.
You will also have to be prepared to travel to any designated
7. Ensure that you are engaged with relevant external bodies and
international market, identified by the University.
networks, that can provide opportunities for RGU. 8. Working with the Director and Dean of Students, ensure that RGU meets and complies with UKBA visa regulations. 9. Develop strong synergies and working practices with the Alumni & Development Office and Careers Office.
ESSENTIAL KNOWLEDGE AND EXPERIENCE:
DESIRABLE KNOWLEDGE AND EXPERIENCE:
Demonstrable significant experience in a services marketing or
Knowledge of the global Higher Education
business development role
Experience of marketing/recruitment activity within an
A qualification in marketing, management, HE leadership or
educational or commercial education environment
a member of CIM
A degree and/or Postgraduate qualification
Knowledge of e-marketing and CRM
Significant experience of line management and staff
Knowledge of developing and delivering overseas
Proven leadership and motivational skills
Knowledge of one or more major overseas HE Market
Devising and implementing international marketing and
Experience of operations and/or systems management
Experience of managing overseas partnerships
Core management skills including team building, finance,
Maintains good working relationships
In addition, all managers should exhibit or plan to develop the
Maintains high personal standard of delivery
Champions change - looks for and implements better
Communicate a clear and consistent vision or plan
ways of working
Demonstrate integrity and high ethical standards
Builds effective team performance
Openly encourages and recognise the contribution of others
Is decisive, particularly when confronted with challenging
Gives constructive feedback on a regular basis
Encourages personal development and provides
Able to adapt and capitalise on new opportunities
Treats people with respect
THE PROFESSIONAL UNIVERSITY ‘PROFESSIONAL’ IS OUR WATCHWORD FOR THE WAY WE TREAT ALL OUR STAKEHOLDERS, INCLUDING AND ESPECIALLY OUR STUDENTS. IT GUIDES THE WAY WE WORK TOGETHER, AND DEFINES WHAT WE EXPECT FROM EACH OTHER.
OUR HERITAGE The name Robert Gordon has been synonymous with education in Aberdeen since 1750 when the original college was founded from his bequest. With the addition of Gray’s School of Art in 1885, the School of Pharmacy in 1898 and the Scott Sutherland School of Architecture in 1957, the original college has evolved over the years into a substantial university – a leading institution of learning still able to draw upon this rich heritage.
THE UNIVERSITY TODAY
“The partnership we have with Robert Gordon University not only helps to verify the high quality of learning we provide for our people, but it also leads to a formal qualification at degree level, which both Shell and our staff see as valuable.”
The University generates an annual group income of around £92 million through corporate programmes, consultancy and other business engagement, research income and fee paying or funded students. We currently employ approximately 1600 members of staff and deliver courses to around 15,500 students. 22% of these students are engaged
Adam Lomas Vice President, EP Learning & Development, Shell
in distance learning and corporate courses. We offer an impressive range of professionally focused courses across the arts and design, management, engineering and computing, health and social care and the applied sciences and technology. We are particularly focused on developing our key areas of strength – energy, health and social care, the creative industries and the knowledge
“Robert Gordon’s branding as ‘the professional university’ couldn’t be more appropriate. It beats every other university in the most recent employment figures.” Sunday Times
THE VIRTUAL CAMPUS
The University has established a significant e-Learning capability, based
For three successive years, Robert Gordon University has retained the
around the ‘Moodle’ virtual learning environment. This is used to
position of the best modern university in the UK. (The Times, May 2010).
support an extensive range of distance learning courses and to support the learning of on-campus students in blended approaches. Effective
The Guardian University League Table for 2010 also ranked Robert Gordon
use of appropriate technologies is a key element of the University’s
University as the top new University in Scotland and second in the UK.
plans to extend distance learning provision, including corporate
We consistently maintain one of the UK’s best graduate employment
learning, and to enhance the learning experience of all students. We
records. The Times Good University Guide 2011 notes that we are still best
are, we believe, the largest provider of online, distance learning in
University in Scotland for graduate prospects, and second in the UK, with
the UK after the Open University. With this in mind, we are currently
over 83% of our graduates landing graduate-type jobs within 6 months.
reviewing our provision, marketing and corporate branding to ensure
Our success in this area is bettered only by Imperial College.
we are capitalising on this USP. Sunday Times announced that the Robert Gordon University was their Scottish University of the Year, due to our continued and sustained commitment to the student experience, evidenced through our student satisfaction rates, graduate employability and campus re-development. Sunday Times (12 September 2010)
ABERDEEN COLLEGE – AN ASSOCIATE COLLEGE
Our strategy is of ‘internationalisation’ of the total student experience for all students. This includes the curriculum, work
The strength of our regional commitment and also our understanding
placements and the wider experience they have interacting with
of the social inclusion wider access agenda is reflected in our
our staff and the community. International students have long
partnership with Aberdeen College, the largest FE College in Scotland.
been attracted to Robert Gordon University and contributed much
This is a truly outstanding alliance recognised by the Scottish Funding
to our cultural fabric. Indeed, in recent years, increasing numbers
Council as a model for others. The College is an associated college
of international students have made ours a truly international
of the University and there are articulation agreements across many
campus. 19% of our total student population come from outside
subject areas leading to 2+1 and 2+2 progression.
the EU. Expanding our cultural and commercial links with overseas organisations has helped to create many exciting opportunities for our staff and students to work abroad. Our commitment to internationalisation is evident in the establishment of an International College at the University through Navitas. Following the launch of the College in September 2011, we expect to significantly increase our recruitment of international undergraduate students at a time when our recruitment of international postgraduate students is coming under greater pressure.
COMMERCIAL LINKS Our strong links with industry have delivered corporate alliances, CPD programmes and consultancy both in the UK and overseas. The deployment of blended learning through the Moodle Virtual Learning Environment is further expanding our capability for working with corporate partners and SMEs. Enterprising research is undertaken by groups throughout the University and the results contribute to technology transfer and â€˜spin outsâ€™. We have been especially successful in SMART awards. Additionally, our commercial organisation, Univation Ltd, continues to develop strong commercial relationships with major energy organisations worldwide, winning significant corporate contracts for delivery in the UK and overseas.
‘Among the generation of new universities, Robert Gordon
“In the past decade, the university has invested more than £100m to improve its facilities, and intends to make the Garthdee site ‘the best riverside campus in Europe.’”
University in Aberdeen is the best placed’. The Times (June 2008)
The Guardian (12 May 2009)
THE UNIVERSITY PREPARED AND APPROVED ITS ESTATES STRATEGY IN 1994, COVERING A 20-25 YEAR PLANNING PERIOD. WE NOW HAVE ONE VISION FOR THE FUTURE – TO LOCATE ALL OUR STAFF AND STUDENTS, BY 2020, ON ONE CAMPUS AT THE STUNNING RIVERSIDE SETTING OF GARTHDEE.
ONE CAMPUS, ONE VISION – GARTHDEE 2020
The Masterplan 2009 aims to: The first phase, the consolidation of six sites into two, (Garthdee
Consolidate all academic and administrative activities on the
and Schoolhill) was essentially complete by 2004. To date we have
Garthdee Campus site in order to create the finest riverside
invested over £100 million in new buildings and upgrading facilities
learning environment in Europe
for students. These have included the Aberdeen Business School,
Create a clearly legible campus heart, focused around a
the Faculty of Health and Social Care, as well as a state of the art
Sports Centre, modern onsite nursery and a health centre open to
Develop a new and unified academic development on the
staff, students and the local community.
eastern portion of the site in order to gain from the advantages
of co-location and collaboration between disciplines
Retain and enhance the landscaped qualities of the site and
seek to achieve a stronger relationship between buildings and
the riverside setting
Develop the Garthdee Campus in a sustainable, phased
manner reflecting the availability of project funding
Re-utilise appropriate areas within existing buildings to form a
more holistic and integrated campus
Develop a new focus for arrival/entrance from the south,
including a new pedestrian and cycle bridge to the south side
of the river
We have recently secured full planning consent for the Masterplan 2009 – likely to be a two phase, 10 year development and refurbishment programme, adding 34,000 m2 of new facilities and culminating in the realisation of our vision – one campus at Garthdee by 2020.
ABERDEEN CITY AND SHIRE
ROBERT GORDON UNIVERSITY IS LOCATED IN ABERDEEN WHICH IS SCOTLAND’S THIRD LARGEST CITY WITH A POPULATION IN EXCESS OF 200,000 AND 400,000 INCLUDING THE WIDER ABERDEEN HINTERLAND. THE MERCER 2010 ‘QUALITY OF LIVING’ SURVEY RECENTLY RATED ABERDEEN AS ONE OF THE TOP WORLD CITIES AND SECOND ONLY TO LONDON IN THE UK. The city is known internationally as the undisputed European capital of the energy industry. However, it also has many other sides to its character. Not least because it is located on the edge of the world renowned Scottish Highlands and the spectacular Cairngorms - a magnet for walkers, climbers and skiers from across the UK. Aberdeen is undeniably a wealthy city; it has one of the highest per capita incomes of any city after London in the UK. Such prosperity brings many benefits. The city boasts first-class facilities. Shopping and leisure opportunities are constantly expanding. Schooling at all levels is well catered for – with secondary schooling, in particular, recognised for its quality in both the public and private sectors. The hotel sector continues to expand its full range of provision as you would expect of an energy capital. Aberdeen also offers a fine array of cultural attractions. There is an eclectic mix of bars, cafés and restaurants and a host of modern entertainments including cinemas, theatres, museums, galleries and concert halls. And, throughout the year, Aberdeen also plays host to several entertaining and stimulating festivals including the Aberdeen Alternative Festival and the International Youth Festival. Aberdeen International Airport has direct connections with the major ‘hub’ airports of Paris, Amsterdam and Oslo as well as London (Gatwick, Heathrow and Luton) and Dublin. It also has established connections with a wide range of other major UK cities.
Useful links To view our interactive site on Aberdeenshire, with excellent information on education, health, housing, transport and weather, please visit: http://www2.rgu.ac.uk/aberdeenshire/
CORPORATE MANAGEMENT ARRANGEMENTS
THE BOARD OF GOVERNORS
STRATEGIC PLANNING AND RESOURCES GROUP (SPARG)
The Board of Governors of the University is constituted in accordance with The Robert Gordon University (Scotland) Order of Council 2006.
In ensuring the efficient management of the University, the Principal
The Board is composed of appointed and elected Governors who
& Vice Chancellor is assisted and supported by the Strategic Planning
have experience of higher education, industrial, commercial, and
and Resources Group (SPARG) which comprises four Vice-Principals
public service sectors and a wide range of professional practice. Staff
and Pro Vice Chancellors (one of which is ‘senior’ and is the Deputy
and Student Governors are elected and have equal standing with
P&VC), two Executive Directors, Human Resources and Information
those others who are appointed.
Technology, three Deans of Faculty and two other Deans (Learning
Enhancement and Students). The four Vice-Principals each carry
The Board of Governors has the following standing committees -
a specific strategic role focussed on the planning and resources,
• • • • • •
teaching, research and student experience agendas and all members Chairman’s Committee
of SPARG carry wider portfolios which may change over time.
Staff Governance Committee Audit Committee
SENIOR MANAGEMENT GROUP (SMG)
Finance and General Purposes Committee
The Senior Management Group comprises all Heads of School
and appropriate Heads of Department within the University. The
SMG was established following a review of ‘involvement’ and communications to facilitate better and more frequent involvement in
THE ACADEMIC COUNCIL
policy development and a better flow of information across the whole
The Board are required to delegate to the Academic Council those
University. This group has regular meetings with SPARG.
functions relating to the planning, co-ordination, development and supervision of the academic work of the University. Academic Council
For further information, please visit:
is chaired by the Principal & Vice Chancellor. Much of the work of
the Academic Council is delivered through standing committees, subcommittees, Faculty Boards, School Committees and course panels. As a result a large proportion of the University community are involved in its activities. The Principal reports to the Board of Governors on the work of the Academic Council regularly.
THE ROLE OF THE PRINCIPAL & VICE CHANCELLOR The Board of Governors is required to delegate to the Principal & Vice Chancellor those functions relating to the organisation and management of the University. The Principal & Vice Chancellor is the chief academic, administrative and accounting officer for the University, effectively the “Chief Executive”.
SENIOR MANAGEMENT GROUP ORGANISATION CHART
Secretary to the Board
Senior Vice Principal & Deputy Vice-Chancellor (Academic Development & Quality)
Vice Principal & Pro Vice-Chancellor (Student Experience) & External Relations)
Vice Principal & Pro Vice-Chancellor (Research & Commercialisation)
Dean for the Enhancement of Learning, Teaching & Assessment
Dean of Students
Department for the Enhancement of Learning, Teaching & Assessment
Academic Affairs Library Services
Student Recruitment Development Office Student Administration Communications Office
Principal & Vice-Chancellor
Vice Principal & Pro Vice-Chancellor (Planning & Resources)
Finance & Procurement Estates & Property Services RGU: SPORT Planning
Vice Principal & Pro Vice Chancellor (Planning & Resources)
Dean of Aberdeen Business School
Dean of Faculty of Design & Technology
Dean of Faculty of Health & Social Care
Department of Accounting, Finance & Economics
School of Computing
School of Applied Social Studies
School of Engineering
School of Health Sciences
Department of Communication, Marketing & Media Department of Information Management Department of Law
Grayâ€™s School of Art The Scott Sutherland School of Architecture & Built Environment
School of Nursing & Midwifery School of Pharmacy & Life Sciences
Department of Management
Executive Director (Information Technology & Communication)
Executive Director (Human Resources)
Univation Records Management
Organisation Development & Leadership Occupational & Environmental Health & Safety The Gatehouse Design & Print Consultancy
SUMMARY OF CONTRACT TERMS & CONDITIONS
CONFLICT OF INTEREST, CONFIDENTIALITY & INTELLECTUAL PROPERTY RIGHTS
The salary for this appointment is £51,240 to £57,664.
We will expect that all other paid or unpaid appointment or
EMPLOYEE PERFORMANCE REVIEW
employments are declared as a part of the appointment process. We
You will be required to maintain your expertise and professional
encourage appropriate external activity within the higher education
membership (where relevant), to undertake programmes of personal
community and beyond as this can enhance the University’s influence
development, and to participate in the employee performance review
and reputation. However this can also lead to conflicts of interest
and it is in the best interests of all stakeholders if other activities are declared, reviewed and properly approved. An annual declaration
is also required by the Principal, SPARG and most other senior
You will be entitled to 33 days annual leave with pay per annum in
addition to 10 Fixed Public and Statutory Holidays. Our contracts include appropriate clauses that preserve for the
University the right to confidentiality of its legitimate commercial
We operate under the Scottish Teachers and Local Government
interests and other rights over material property in its ownership.
Pension Schemes. Contributions are made by employer and employee and they are both “ﬁnal salary” schemes incorporating ill
health and death beneﬁts. The schemes are widely recognised as
We will agree with the successful candidate relocation assistance
excellent schemes. If you have a personal pension we will discuss with
appropriate to his/her particular circumstances, with a maximum
you the most appropriate arrangements.
allowance of 12% of salary (subject to Inland Revenue conditions and terms of the Relocation Policy). You will be required to reside in
FORM OF CONTRACT & NOTICE PERIOD
Aberdeen or within 30 minutes travel to work distance of it.
The contract offered is expected to be a normal substantive contract. The notice period is negotiable but we would expect it to be not less
than 6 months. However, there may be candidates for whom other
You will have access to a range of voluntary and salary sacrifice
forms of contractual arrangement would be beneficial and, at this
benefits, including personal healthcare, dental plans, health cash
stage, we are open minded as to the final outcome.
plans, childcare vouchers and cycle to work schemes, as well as an onsite Sports Centre and Nursery.
We are keen to ensure that your career move is appropriately
Sick Pay entitlement is generous (up to six months full pay and six
rewarded and if circumstances dictate, we will discuss the terms of the
months half pay) as would be expected under public service scheme
overall package with the successful candidate. Unfortunately we are
arrangements, however, in the event of long term ill health, we reserve
unable to offer car, car loan or leasing arrangements.
the right to seek early medical evaluation.
PRE-EMPLOYMENT MEDICAL A comprehensive pre-employment medical will be required of the successful candidate.
Robert Gordon University, Garthdee Campus, Garthdee Road, Aberdeen, AB10 7QE, United Kingdom Produced by The Gatehouse Design & Print Consultancy at Robert Gordon University Robert Gordon University, a Scottish Charity registered under charity number SC013781