The Redwoods Group

Let us help you

DELIVER ON YOUR MISSION CONSULTING, TRAINING, INSURANCE & CRISIS MANAGEMENT for youth-serving organizations & programs

O R G A N I Z AT I O N S W E SERVE & INSURE

O R G A N I Z AT I O N S & P R O G R A M S W E S E R V E , BUT DON’T INSURE

YMCAs

Youth-Serving Organizations*, such as:

Jewish Community Organizations Camps

Youth-Serving Programs*, such as:

• Parks & Recreation

• Aquatics

• Clubs

• Child Care

• Universities

• Sports

• Child Care Facilities

• Academics

* We offer insurance and all of our services to YMCAs, Jewish Community Organizations and camps.

We offer consulting, training and crisis management to all other youth-serving organizations.

From Symptoms to Systems

If an exit light is out‌ If a competitive swimmer drowns from shallow water blackout‌ Will you only treat these symptoms, or will you also address the systemic issues that caused them?

The Redwoods Group works with youth-serving organizations to keep children safe and build stronger communities.

We do this by attacking root causes and promoting an organization-wide focus on safety.

WHY WE EXIST By helping all children stay safe, we provide access to opportunity and build stronger, fairer communities. Improving communities helps protect everyone at your organization.

WHAT WE DO Our toolbox of products and services provides comprehensive support to youth-serving organizations across multiple points of leverage.

KEEP KIDS SAFE

HOW WE PURSUE OUR PURPOSE We invest heavily in prevention to build robust, sustainable cultures of safety. And we believe in healing, responding with empathy and humanity when things go wrong.

OUR KEY OFFERINGS Redwoods Consulting

Redwoods Protection

We collaborate with your leadership and

Our insurance products—available to YMCAs, Jewish Organizations and camps— include General Liability, Property, Auto, Workers’ Compensation, Umbrella and other coverages.

Our long history of working with youth-serving operations means we know the risks of running an organization like yours and the coverages necessary to protect the important assets your organization needs to serve its mission.

the risks of your operation. We combine our wealth of data on how harm happens with robust analysis tools to help identify needs and prioritize opportunities. And then we deliver safety guidance and an implementation plan focused on moving from symptom identification to systemic improvements.

The Redwoods Institute Ensuring best practices across an consistent approach to training. Our online learning management system puts training training registration and enrollment, tracking and reporting, and policy management. Content includes highly relevant and expert guidance on crucial topics. Key features include: In-depth administrator reporting Automated enrollment based on job titles Automatic reminders & renewals Customizable settings HR policy & document management

Redwoods insurance partners have access to The Redwoods Institute, Redwoods Consulting and Redwoods Crisis Management, included with our insurance products at no additional cost.

Redwoods Crisis Management We have managed hundreds of crises and investigations on behalf of our youth-serving customers. It’s not something we set out to be good at, but it’s our calling. These are sensitive, transformative events that require high levels of competency and, equally as important, high levels of empathy. If something happens, Redwoods will be by your side through the healing process. We will help you and your team learn from what has happened and grow moving forward.

NO PARTNER INVESTS MORE IN PREVENTION, which means...

SAFER CULTURES Nearly 1,000,000 courses have been completed on The Redwoods Institute. And every customer benefits from our disciplined assessment and consulting services, including on-site visits–to help prevent harm across your organization.

SAFER POOLS We’ve significantly influenced how pools are guarded, and we’ve pioneered the use of the best practice, “Test. Mark.

Protect.”–to help prevent harm in the water.

SAFER TRANSPORTATION Since 2004, we’ve helped our partners eliminate the use of 12- and 15-passenger vans to transport children and adults–to help prevent harm on the roads.

SAFER ENVIRONMENTS We’ve championed Child Sexual Abuse Prevention training, and we’ve significantly influenced deeper, more robust hiring practices–to help create predator-free environments.

OUR CONSULTING PROCESS Assess Activities & Tools

Purpose

Outcome

• Site visit

Collaborate with you to understand safety practices and loss experience in your current environment.

Identify strengths and opportunities for improvement.

• Loss Analytics*: - BriefCase™ - StateCase™ - RegionCase™ • Gap Analysis • Benchmarking Tool • Safety best practices specific to your organization

* For Redwoods insurance customers only

Design Activities & Tools

Purpose

Outcome

• Prioritization of solutions: Impact & Probability Matrix, and ForceField Analysis

Identify safety components where most impact can be realized.

Development of an implementation plan that helps guide your safety efforts.

Activities & Tools

Purpose

Outcome

• Online training, webinars and additional content

Provide content and support necessary to integrate new practices into your organization.

Systemic implementation of new protocols, tools and philosophies to elevate your organizational safety.

Activities & Tools

Purpose

Outcome

• Annual performance assessment

Evaluate progress and identify whether changes to strategy are needed.

Measure your actual impact versus your intended impact.

• Safety Plan: Recommendations and Plan for year ahead

Implement

• Check-in conference call • Safety Guidance Resources

Evaluate

• Benchmarking Tool • Report Card

You do important work.

And you carry a lot of responsibility.

Thank you for everything you do.

We had a drowning in our facility.

It was a very, very scary situation.

Within 24 hours, Redwoods was in Omaha.

They were there Sunday evening, and we went through everything. By Monday morning, they had an investigator there.

And they also had legal representation there for us.

I’ve never forgotten that kind of support, because that’s something that no YMCA professional ever wants to experience.

Louie Warren Retired President/CEO, YMCA of Greater Omaha

The Redwoods Group 2801 Slater Road, Suite 220 Morrisville, NC 27560 (800) 463-8546 community@redwoodsgroup.com redwoodsgroup.com