Includes standard awning fabric, The Easy Open/Close System® & brass or stainless fittings.
See Page 6 for Dots/Mesh fabric upcharges.
The
Includes standard awning fabric, The Easy Open/Close System® & brass or stainless fittings.
Add $350 for aluminum hub anodized in silver or gold. See Page 6 for Dots/Mesh fabric upcharges.
SIZE OCTAGON 7'6" 9'0" 10'0" 11'6" 13'0" 16'0" SQUARE 7'6" 9'6" 10'0" 11'6" 13'0" RECTANGLE 6' x 10' 8' x 10' OCTAGON 7'6" 9'0" 10'0" 11'6" 13'0" 16'0" SQUARE 7'6" 9'6" 10'0" 11'6" 13'0" RECTANGLE 6' x 10' 8' x 10' OCTAGON 7'6" 9'0" 10'0" 11'6" 13'0" 16'0" SQUARE 7'6" 9'6" 10'0" 11'6" 13'0" RECTANGLE 6' x 10' 8' x 10'
3670 3670 2969 2.5" 8'9" 3135 2.0" 42 LBS 2.5" 9'6" 3600 10'2" Add $350 for aluminum hub anodized in silver or gold. 3000 Add $350 for aluminum hub anodized in silver or gold. See Page 6 for Dots/Mesh fabric upcharges. 52 LBS 3960 Includes standard awning fabric,
Open/Close
8'11" 2805 STYLE NUMBER LCO - 7 LCO - 9 LCO - 11 LCS - 7 NET PRICE POLE DIAMETER 2.0" 9'1" 9'1" 3312 2.0" 9'1" 2.0" 50 LBS 7' 70 LBS 2.5" 9'6" 75 LBS 2.5" 10'2" 100 LBS 2.5" 4066 3959 LCS - 9 50 LBS 2.5" 35 LBS 40 LBS
Santa Barbara Umbrella®
Frame 8'3" 2675 2937 SBS - 7 8'11" 2.0" 8'3" 2904 40 LBS 50 LBS 42 LBS OVERALL HEIGHT SHIPPING WEIGHT 8'3" 2563 2.0" 9'1" 2772 2.0" 35 LBS 2.0” 2.0” 9'1" LCS - 11 LCS - 13 LCR - 6 LCR - 8 2.5" 10'1" 4037 7' SBO - 9 SBO - 11 SBO - 7 SBO - 13 60 LBS 2.5" 9'4" 2.5" LCO - 13 60 LBS 2.5" 9'4" 3520 LCO - 16 100 LBS 3190 70 LBS 75 LBS 50 LBS 60 LBS 2.5" 9'1" 3038 2.0” 52 LBS 7' 8'3"
WOOD UMBRELLAS The Santa Barbara Umbrella® Hard Rock Maple Frame
The Easy
System® & brass or stainless fittings.
The
Mahogany
SBS - 13 SBS - 11 SBO - 16 10'1" 2.0" 8'9" 3300 2.0" 7' 7' 7' 7' 7' SBR - 6 7' 7' 7' 7' 7' CCO - 16 100 LBS 2.5" 10'1" 4770
CCO - 11 SBR - 8 60 LBS 2.0” 9'1" 3322 9'1" 3840 CCO - 7 CCS - 7 42 LBS 2.0" 8'3" 3100 7' 7' 7' 7' CCO - 13 60 LBS 2.5" 9'4" 4120 CCS - 13 75 LBS 2.5" 10'2" 4500 CCS - 9 CCR - 6 50 LBS 2.0” 8'11" 3355 7' 7' 7' 52 LBS 2.0" 8'9" 3496 CCS - 11 70 LBS 2.5" 9'6" 4015 CCS - 10 60 LBS 7' 2.0" 9'2" 3755 CCR - 8 60 LBS 2.0” 9'1" 3800
Santa Barbara Umbrella® Teak Frame
GROUND CLEARANCE 7' 7' 7' 7' 7' 7' 7' 7' 7' 7' 7' 7' 7' LCO - 10 45 LBS 7' 2.0" 9'1" 2981 LCS - 10 60 LBS 7' 2.0" 9'2" 3368 SBO - 10 45 LBS 7' 2.0" 9'1" 3125 SBS - 10 60 LBS 7' 2.0" 9'2" 3485 CCO - 10 45 LBS 7' 2.0" 9'1" 3605 3370 SBS - 9 50 LBS 35 LBS 2.0" 8'3" 3000 CCO - 9 40 LBS Santa Barbara Designs Trade Price List 2024 January 2024 | Prices subject to change without notice 1 1.800.919.9464 santabarbaradesigns.com
Includes standard awning fabric and The Easy Open/Close System® in brass.
Riviera® Teak Frame
RTH - 7 35 LBS 2.0" 8'5" 2417 RTH - 9 45 LBS 2.0" 8'9" 2840 2456 RTS - 8 - CQ 7' 7' 7' 7' 7' 7' 7' RTR - 11 50 LBS 7' 2.0" 8'6" 3240 2959 7' RTH - 8 40 LBS 7' 2.0" 8'5" 2592 RTS - 7 40 LBS 7' 2.0" 8'6" 2582 Santa Barbara Designs Trade Price List 2024 January 2024 | Prices subject to change without notice 2 1.800.919.9464 santabarbaradesigns.com
See Page 6 for Dots/Mesh fabric upcharges.
RTS - 6 7'
La Playa STYLE NUMBER SHIPPING WEIGHT POLE DIAMETER OVERALL HEIGHT NET PRICE GROUND CLEARANCE 7'
RTR - 8 45 LBS 7' MTO - 10 45 LBS 2.0" 9'1" 2568 MTO - 12 50 LBS 2.5" 9'1" 3049 50 LBS 2.0" 8'8" 2926 7' 2.0" 8'9" 3132 7' RTH - 10 - CQ 55 LBS 2.0" 8'9" 3348 2618 MTS - 10 RTR - 10 45 LBS 7' 8'5" 2.0" 7' 2.0" 8'3" 2582 8'9"
Includes standard awning fabric, The Easy Open/Close System®, aluminum hubs, stainless steel fittings and keyhole or scalloped valance.
See Page 6 for Dots/Mesh fabric upcharges.
Beach Umbrella Teak Frame
See Page 6 for Dots/Mesh fabric upcharges.
SIZE OCTAGON 8'0" 10'0" 12'0" SQUARE 8'0" 10'0" 12'0" HEXAGON 7'0" 8'0" 9'0" 10'6" SQUARE 6'0" 7'0" 8'0" 9'0" RECTANGLE 5' x 8' 6' x 10' 6'6" x 11'6" HEXAGON 9'0" 10'6" SQUARE 8'0" 9'0" OCTAGON 6'0" 8'0"
Includes carrying case with strap. LPO - 8 27 LBS 1.5" 8'6" 1450 LPO - 6 23 LBS 1.5" 8'0" 1350
Mission Terrace® American Oak Frame
7' MTO - 8 35 LBS 2.0" 8'6" 2310 MTS - 12 60 LBS 2.5" 9'6" 3172 MTS - 8 40 LBS 2.0" 8'6"
Includes standard awning fabric, The Easy Open/Close System® and solid brass or stainless steel hubs & fittings.
See Page 6 for Dots/Mesh fabric upcharges.
50 LBS 2.0" 9'6" 3229 3024 RTH - 10 55 LBS 2.0" RTS - 9 - CQ 50 LBS 2.0" 9'6" 7' 7' 45 LBS 2.0" 8'9" 3240 35 LBS 2.0" 8'6" 2582 RTS - 8 45 LBS 2.0" 8'9" 2970 RTS - 9 RTH - 9 - CQ 45 LBS
Cirque® Teak Frame
METAL UMBRELLAS
Includes standard awning fabric, The Easy
Includes standard awning fabric, The Easy Open/Close System® and choice of powder coat finish. See Page 6 for Dots/Mesh fabric upcharges.
SIZE HEXAGON 7'0" 8'0" 9'0" 10'6" SQUARE 6'0" 7'0" 8'0" 9'0" RECTANGLE 5' x 8' 6' x 10' 6'6" x 11'6"
PCH-7, PCH-8, PCH-9 and PCS-7 & PCS-8 are available in 1.5" pole diameter upon request. 0 HEXAGON 9'0" 10'6" HEXAGON 8'0" 9'0" 10'6" SQUARE 8'0" 9'0" OCTAGON 10'0" 12'0" 14'0" SQUARE 10'0" 12'0" See Page 6 for Dots/Mesh fabric upcharges.
Page 6 for Dots/Mesh fabric upcharges. NET PRICE Paseo® Powder Coated Aluminum Frame 7' PCH - 10 50 LBS 2.0" 8'9" PS Modern Paseo® Powder Coated Aluminum Frame PCH - 9 - PS 45 LBS 7' 2.0" 8'9" 70 LBS 2.0" 8'9" 3728 7' 7' 2.0" 8'9" 2850 PCH - 9/SS 68 LBS 7' 7' 7' 7' PCH - 7 30 LBS 2.0" * 8'9" 1800 9'6" 2250 2300 PCS - 6 35 LBS 2.0" STYLE NUMBER SHIPPING WEIGHT POLE DIAMETER OVERALL HEIGHT PCH - 9 45 LBS 2.0" * 8'9" 2100 PCS - 8 45 LBS 2.0" * 7' PCS - 7 40 LBS 7' 2.0" *
*
See
PCR - 11 2.0" 2.0" 7' 8'3" 8'5" 8'9" 2100 PCS - 9 50 LBS 3255 7' 7'
Open/Close System®
choice of
Paseo® Stainless Steel Frame PCH - 8/SS 65 LBS 57 LBS See Page 6 for Dots/Mesh fabric upcharges. 8'6" 7' PCH - 10 - PS 50 LBS 7' 2.0" 8'9" 3050
and
powder coat finish.
1.5" 8'9" 1890 7' 55 LBS PCR - 10 PCR - 8 2000 2200 2350 Includes standard awning fabric
Easy Open/Close System®. Mirror polish stainless standard; brushed stainless optional. Paseo® XL Powder Coated Aluminum Frame PCS - 8/SS 65 LBS 2.0" 8'9" 3465 PCS - 9/SS 2.0" 8'9" 3465 PCH - 10/SS 70 LBS 7' 50 LBS 1.5" 2.0" 8'9" 3780 PXO - 10 50 LBS 2.5" 8'11" 2750 PXO - 12 70 LBS 2.5" 9'0" 3000 7' 7' 7' 7' 75 LBS 2.5" 9'3" 3250 PXS - 10 57 LBS 2.5" 8'11" 3000 Includes standard awning fabric, The Easy Open/Close System® and choice of powder coat finish. 80 LBS 2.5" 9'5" 3200 7' PXS - 12 PXO - 14 GROUND CLEARANCE 8'9" 1996 PCH - 8 35 LBS 7' 2.0" * 8'9" 1900 Santa Barbara Designs Trade Price List 2024 January 2024 | Prices subject to change without notice 3 1.800.919.9464 santabarbaradesigns.com
and The
Double Decker® Powder Coated Aluminum Frame
Includes standard awning fabric, The Easy Open/Close System® and choice of powder coat finish.
Straight edge valance standard; see page 7 for other valance treatments.
See Page 6 for Dots/Mesh fabric upcharges. Lining not recommended for this umbrella.
PS Modern Double Decker® Powder Coated Aluminum Frame
Includes standard awning fabric, The Easy Open/Close System® and choice of powder coat finish.
See Page 6 for Dots/Mesh fabric upcharges. Lining not available for this umbrella.
Includes standard awning fabric, The Easy Open/Close System® and choice of powder coat finish.
See Page 6 for Dots/Mesh fabric upcharges.
Mirasol®
Mirasol valance standard; see page 7 for other valance treatments.
Includes awning fabric, The Easy Open/Close System® and choice of powder coat finish.
*
See Page 6 for Dots/Mesh fabric upcharges.
Flamenco®
Includes awning fabric, The Easy Open/Close System® and choice of powder coat finish.
See Page 6 for Dots/Mesh fabric upcharges.
* PCH-8-F available in 1.5" pole diameter upon request.
SIZE HEXAGON 9'0" 10'6" SQUARE 8'0" 9'0" HEXAGON 9'0" 10'6" HEXAGON 9'0" 10'6" OCTAGON 10'0" 12'0" 14'0" SQUARE 8'0" 9'0" 10'0" 12'0" * PCH-9 and PCS-8 are available in 1.5" pole diameter upon request. HEXAGON 7'6" 9'0" OCTAGON 11'0" HEXAGON 8'0" 9'0" 10'6"
HEXAGON 8'0" 9'0" 10'6"
PCH-8-PF available in 1.5" pole diameter upon request.
Powder Coated Aluminum Frame 35 LBS 2.0" 8'9" 3900 PCH - 9 - F 45 LBS 2.0" 8'9" 2.0" 45 LBS 2640 9'0" 2.0" 45 LBS PDH - 10 - PS 55 LBS 7' 2.0" 2.0"
Powder Coated Aluminum Frame 45 LBS OVERALL HEIGHT NET PRICE PCS - 9 - VG 8'9"
2900 9'4" 2.0" 55 LBS PDS - 9 2640 9'0" PDS - 8 75 LBS 7' 2500 PCH - 10 - VG 8'11" 3400 PXS - 12 - VG 80 LBS 2.0" 8'9" PXS - 10 - VG 57 LBS 7' 2.5" 2.5" PXO - 14 - VG 2.5" 9'3" 3750 7' 2.0" 9'6" 2650 PXO - 10 - VG 50 LBS 7' 2.0" * 8'9" 2500 PCS - 8 - VG 45 LBS 7'
50 LBS 8'11" 3250 PXO - 12 - VG 70 LBS 7' 7' 7' 7' STYLE NUMBER 45 LBS 7' 2.5" 9'0" 3500 9'0" 3650 2.0" 8'9" PCH - 9 - VG MCH - 9 7' 7' 3700 PCH - 10 - F 50 LBS 2.5" 7' 7' 7'
PDH - 9 - PS 45 LBS 7' 2.0" 9'0" 3390
2700 Vogue Powder Coated Aluminum Frame 50 LBS 7' 2900 9'0" 2.0" 55 LBS PDH - 10 7' 7' PDH - 9 SHIPPING WEIGHT GROUND CLEARANCE POLE DIAMETER
2.0" 9'0" 2575 PCH - 8 - PF 35 LBS 3150 9'5" 3700 2.0" * 8'9" 2700
2.0" 8'9" 3100 Acorn finial standard; add $275 for Flame finial . 56 LBS 7' 2900 PCH - 10 - PF 50 LBS
Petite Flamenco® Powder Coated Aluminum Frame
MCH - 7 25 LBS 1.5" 8'8" 2145 MCO - 11 85 LBS 2.5" 9'4"
Includes awning fabric, The Easy Open/Close System® and choice of powder coat finish.
See Page 6 for Dots/Mesh fabric upcharges.
2.0" * 8'9" 3500 7' PCH - 8 - F 7'
7' Santa Barbara Designs Trade Price List 2024 January 2024 | Prices subject to change without notice 4 1.800.919.9464 santabarbaradesigns.com
PCH - 9 - PF
Powder Coated Low Profile Steel Bases
70
Square steel low profile base for 1.5" or 2" poles w/ Delrin pads
In-Ground Installation Tube Kit
Powder coated in-ground istallation tube with adapter (XL pole required) (3-piece kit)
Extra-long umbrella pole (14")
Powder coated aluminum pole sleeve - for in-ground installations/wood umbrellas
In-Pool Installation Tube Kit
Optional
umbrella pole (10")
Square
21"
24"
aluminum shell cement filled base w/ side rollers for all pole sizes
POLE
XL
extra-long
umbrellas WPAWX Weight Plate: 130 lbs. additional + aluminum cladding 892 90 lb. Base UB - 24 625 w/ Delrin pads (rust protection for coastal installations) UB - 24X 800 CASTERS 200 1050 UB - 24AWX 130 lb. Base BASES
Stainless steel pole sleeve (up to 24") - for in-pool installations/wood
(NOT SOLD SEPARATELY)
lb. Base 24" Square steel low profile base for 2" or 2.5" poles w/ Delrin pads UB - 24R 24" Square steel low profile base for 2" or 2.5" poles w/ side rollers 800 24" Square steel low profile base w /aluminum cladding for 2" or 2.5" poles STYLE NUMBER DESCRIPTION NET PRICE 200 SLEEVE-SS 350 WPX Weight Plate: 130 lbs. additional (not recommended for bases with side rollers) 642 IN-GROUND 450 XL POLE 350 200 SLEEVE UB - 24AWR 24" Square steel low profile base w/ aluminum cladding for 2" or 2.5" poles 1000 w/ side rollers (rust protection for coastal installations) 24" Square steel low profile base for 2" or 2.5" poles w/ Delrin pads UB - 24XR 24" Square steel low profile base for 2" or 2.5" poles w/ side rollers 975 24" Square steel low profile base w /aluminum cladding for 2" or 2.5" poles w/ Delrin pads (rust protection for coastal installations) UB - 24AWXR 24" Square steel low profile base w/ aluminum cladding for 2" or 2.5" poles 190 IN-POOL Baja Shelf - Pool tube for 2" umbrella poles (requires professional installation) (4-piece kit) 115 lb. Base UB - 21 625 UB - 24AW 875 1225 w/ side rollers (rust protection for coastal installations) CM 525 Optional: locking aluminum casters for 21" or 24" bases SS CASTERS Optional: locking stainless steel casters for 21" or 24" bases 375
Santa Barbara Designs Trade Price List 2024 January 2024 | Prices subject to change without notice 5 1.800.919.9464 santabarbaradesigns.com
BASES/INSTALLATION TUBES
Lining for all Double Decker umbrellas VALANCE9 Scalloped Valance w/ 2" bullion fringe VALANCE10 Regency Valance w/ brush fringe VALANCE11 Regency Valance w/ 4" bullion fringe VALANCE12 Full Fringe Valance in 4" Bullion VALANCE8-DD Mirasol Valance w/ brush fringe VALANCE9-DD Scalloped Valance w/ 4" bullion fringe VALANCE10-DD Regency Valance w/ brush fringe VALANCE11-DD Regency Valance w/ 4" bullion fringe 42" H Drop Panel for all umbrellas between 6'0" and 10'6" DP/11 - 16 42" H Drop Panel for all umbrellas between 11'6" and 16'0" 300 CDOTS/6 - 10 Cabana Dots Fabric for all 6'0" - 10'6" umbrellas 350 VALANCE2-DD Keyhole Valance w/ braid trim 3 BANDS/11 - 16 Triple Banding on all umbrellas between 11'6" and 16'0" 700 VALANCE8 Mirasol Valance w/ brush fringe VALANCE5 450 VALANCE2 Keyhole Valance w/ braid trim Lining for all umbrellas between 11'6" and 12'0" Scalloped Valance w/ braid trim L - DD 875 L - 9, 10, RECTANGLE Lining for all umbrellas between 9'0" and 10'6" & Rectangles 550 VALANCE4-DD Scalloped Valance w/ brush fringe Lining for all umbrellas between 6'0" and 8'0" VALANCE6 Mirasol Valance w/ braid trim (standard on Mirasol) Marquis Valance w/ braid trim L - 11, 12 3 BANDS/6 - 10 Triple Banding on all umbrellas between 6'0" and 10'6" 600 475 Lining (Awning Weight) DESCRIPTION Single or Double Banding 600 CDOTS/11 - 16 Cabana Dots Fabric for all 11'6" - 16'0" umbrellas 500 350 Double Wind Vent Triple Banding 1 or 2 BANDS/6 - 10 Single or Double Banding on all umbrellas between 6'0" and 10'6" 450 1 or 2 BANDS/11 - 16 Single or Double Banding on all umbrellas between 11'6" and 16'0" 550 NET PRICE DWV / 7 - 10 All umbrellas between 7'6" and 10'6" 400 DWV / 11 - 16 Shade Drop Panels All umbrellas between 11'6" and 16'0" 500
STYLE NUMBER 350 350 VALANCE3 Scalloped Valance w/ braid trim 350 VALANCE4 Scalloped Valance w/ brush fringe 450 650 Lining for 16'0" umbrellas Specialty Fabric Upcharges L - 16 L - 6, 7, 8 475 Valances (Standard Canopy) Valances (Double Decker Canopy) VALANCE1-DD Straight Edge Valance w/ braid trim (standard on Double Decker) 225 L - 13 750 DP/6 - 10 VALANCE7 Mirasol Valance w/ 2" bullion fringe 475 Marquis Valance w/ braid trim VALANCE6-DD Mirasol Valance w/ braid trim VALANCE7-DD Mirasol Valance w/ 4" bullion fringe 490 490 490 625 625 490 700 625 VALANCE3-DD 700 VALANCE1 Straight Edge Valance w/ braid trim 450 Lining for 13'0" umbrellas VALANCE5-DD 700 450 525 475 625 Santa Barbara Designs Trade Price List 2024 January 2024 | Prices subject to change without notice 6 1.800.919.9464 santabarbaradesigns.com
OPTIONS
FIN-BR-P Polished Brass Finial for wood umbrellas FIN-FLAME Flame Finial for All Aluminum umbrellas STYLE NUMBER DESCRIPTION NET PRICE 75 *#1405, 1416, 1529, 1690 Solution-dyed acrylic Regatta awning fabric - 47" Wide (Select Patterns) GLACE/6-10 250 GLACE/11-16 350 62 Storage Covers SSC Standard Storage Cover w/ Heavy Duty Zipper, Almond Vinyl 275 525 625 UR - 11, 12 Replacement canopy for all standard umbrellas between 11'6" and 12'0" 675 CUSTOM UR - DD Replacement canopy for all double decker umbrellas (w/standard Mirasol valance) SEAL Sealer Finish for all teak umbrellas Specialty Canopies UR - 9, 10, RECTANGLE Replacement canopy for all standard umbrellas between 9'0" and 10'6" & Rectangles Call UR - 16 Replacement canopy for all standard 16'0" umbrellas 825 UR - 13 Replacement canopy for all standard 13'0" umbrellas 725 VOGUE/6-10 Upcharge for Vogue canopy for all umbrellas between 6'0" and 10'6" Replacement canopy for all standard umbrellas between 6'0" and 8'0" 400 VOGUE/11-16 275 FLAMENCO 800 Custom Finials Upcharge for Vogue seamed canopy for all umbrellas between 11'0" and 16'0" UR - 6, 7, 8 250 FIN-SS-B Brushed Stainess Steel Finial for wood umbrellas Regatta 47"* Solution-dyed acrylic Regatta awning fabric - 47" Wide CSC Custom Storage Cover w/ Heavy Duty Zipper, Choice of awning fabric 350 Awning Fabric by the Yard 40 Custom finishes available for all wood umbrellas Replacement Canopy Covers (Standard Market Umbrella Canopies) 1600 VOGUE/DD Upcharge for Vogue seamed canopy for all Double Decker umbrellas 525 500 Upcharge for Glace valance/wind vent treatment for all umbrellas between 11'0" and 16'0" GLACE/DD Upcharge for Glace valance treatment for all Double Decker umbrellas 400 275 250 Upcharge for Flamenco canopy for all umbrellas between 6'0" and 10'6" PETITE FLAMENCO Upcharge for Petite Flamenco canopy for all umbrellas between 6'0" and 10'6" Upcharge for Glace valance/wind vent treatment for all umbrellas between 6'0" and 10'6" 250 FIN-SS-P Polished Stainess Steel Finial for wood umbrellas *#1725, 1769, 1790 Solution-dyed acrylic Regatta awning fabric - 47" Wide (Cabana Dot) 875 Special Finishes Santa Barbara Designs Trade Price List 2024 January 2024 | Prices subject to change without notice 7 1.800.919.9464 santabarbaradesigns.com
GENERAL INFORMATION
ORDER CONFIRMATION
Upon receipt of your order and deposit an order confirmation will be electronically sent via e-mail. For standard lead time orders, please advise within 3 business days of any discrepancies. For lead times under 4 weeks please advise within 24 hours of any discrepancies. Your order confirmation should contain all the “build” information for your custom umbrella or pavilion. Please read each detail carefully; our craftsmen and women will be creating your order as detailed. Your order confirmation will state the estimated completion week. Once all finishes and fabrics are specified and an order is slated for production, the order is locked after 36 hours.
PAYMENTS
We accept American Express, Visa, MasterCard, bank wires and checks. All orders require a 50% deposit. Balances are due prior to shipping.
SHIPPING
We pack our products in heavy-duty corrugated cartons. At our discretion we may palletize shipments when necessary. Shipping in the contiguous United States is via Motor Freight (LTL). We ship umbrellas fully assembled. All shipments are considered curbside or to a dock. For an additional fee, residential White Glove delivery may be added to your shipping charges. The White Glove service will deliver, unpack and set up your order. We will require a daytime telephone number so the carrier can contact you.
We will charge a re-consignment fee if you change your ship to information once the shipment leaves our dock.
FREIGHT CLAIMS
An inspection of your shipment is required immediately upon arrival. Please make note of any damage to cartons PRIOR to signing the delivery receipt. Please take photos of any damage to cartons. Our cartons are designed for rough handling and carton damage does not always indicate concealed damage. If you unpack the product and find it is damaged in any way please stop and immediately call 800-919-9464 or e-mail photos to sales@santabarbaradesigns.com . You must report losses or damage as soon as possible, and no later than 48 hours after taking delivery. Please save any damaged cartons until we settle the claim, or we will not be able to make a freight claim to the carrier
RETURNS/EXCHANGES
Our entire product line is handcrafted to order. We do not accept returns or exchanges.
UMBRELLA SIZING
Please consider your sizing options carefully. In cases where sizing errors occur we cannot be responsible and the product is not returnable for an alternate size. Our sales staff can assist you with sizing questions.
IN-TABLE / IN-POOL / IN-DECK INSTALLATIONS
If your umbrella is going into a table, pool shelf, or deck we will need to know the inside diameter of the tube. For InPool and In-Deck we additionally will need to know the depth of the tube. Please discuss any of the above with your salesperson to determine if our product is the correct fit. Storage covers are fabricated assuming a free -standing umbrella. Adjustments are made for In-Table installations; please advise us accordingly.
LEAD TIME
We strive to produce most orders within the lead time quoted by your salesperson. During the busiest times of the year the lead times may increase; we will advise you of the lead time when you place your order and deposit. Orders with no deposit are placed in a queue with no order completion date. Once your deposit is received we will assign the lead time. Please note that lead times for COM orders will commence when the fabric has been received in our facility.
COM
Santa Barbara Designs uses 100% solution-dyed acrylic awning weight fabrics for our shade products. Awning fabric assures a taught and well fitted canopy that will outperform upholstery fabric. COM (customers own material) is acceptable but we cannot be responsible for any issues that arise as a result of the COM fabric. The best solution for the use of upholstery fabrics is for banding applique or linings; whereever possible, the main canopy should be specified in awning fabric.
QUOTES
Pricing valid for 60 days; freight quotes valid for 30 days.
RESIDENTIAL WARRANTY
Santa Barbara Umbrella warranties are valid from the date of purchase to the original purchaser only. Proof of purchase (original sales receipt including purchase date) is required. Photos of inspection may also be required.
Please note: wind and inclement weather damage is never covered under any manufacturer’s warranty. Our staff is highly trained in spotting manufacturing defects vs. wind and/or misuse and will be the final arbitrator in determining the cause of damage. Our products are built with great pride, using the best methods available in construction and materials.
Santa Barbara Umbrella, Riviera Umbrella, Cirque Umbrella, Mission Terrace Umbrella
Wood frames including center pole, hubs, finials and open/Close system, and stainless steel/brass hardware, are warranted for 3 years against manufacturing defects.
Paseo Aluminum Umbrella, Paseo XL Aluminum Umbrella, Mirasol Umbrella, Flamenco Umbrella
Aluminum frames, including center pole, hubs, finials and open/close system, are warranted for 3 years against manufacturing defects.
All aluminum parts undergo a Chem Film treatment before powder coating. The Chem Film treatment helps to retard corrosion and allows for better adherence of the final baked finish. Please be advised that rough treatment of the umbrella may cause markings in the powder coat finish. This is wear and tear and is not covered under the warranty. Using the product in a gentle manner will assure years of trouble-free use.
Paseo Stainless Steel Umbrella
Stainless steel frames, including center pole, hubs, finials and open/close system, are warranted for 3 years against manufacturing defects.
Stainless steel frames and finials will exhibit brown “tea stains” when exposed to salt air. If used in salt conditions the stainless steel will require routine maintenance. The finish is not warranted in locations within 3 miles of salt water.
Bases
All bases are warranted against manufacturing defects for a period of 1 year.
When used near salt water we recommend our aluminum shell base or the aluminum wrap version of the low-profile base.
Awning Fabric
8-year limited warranty for all awning grade fabric. The warranty protects against the fabric becoming unserviceable as a result of color or strength loss from normal usage and exposure conditions, including sunlight.
The fabric warranty does not cover normal care and cleaning nor does it cover improper maintenance.
Labor charges are not covered under the fabric warranty; valid warranty claims against fabric will simply replace the yardage amount required to fabricate a new canopy. Fabrication of the canopy is excluded and will result in labor charges.