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Volume 7, Wednesday July 28, 2010
Jake
Hospital
wedgies
Page 3
Page 18
Auxiliary gets boost
raises over $1,000 Page 2
coaching seminar
X-Ray confusion at Roxby Hospital A
By Celeste Lustosa
nnarien Robbertse lives in Roxby Downs and when her 11 year old son injured his leg in a motor bike accident she didn’t think she would have to go away for an x-ray anymore. It had been reported a weeks ago that a brand new x-ray machine had arrived at the Roxby Downs Hospital. To Mrs Robbertse surprise, the doctor asked for an x-ray but told her she needed to go to Port Augusta to have it done. “When the doctor advised me to get an x-ray of my son’s left knee, I thought it would have be done here. When they told me I had to go to Port Augusta for that, my first thought was that maybe they had the machine but didn’t have anyone to operate it. “For me the main inconvenience is that I have to take time off my work to take my son to Port Augusta for something that should now be done here. It is an extra cost and he has to miss a day of school. “And if he needs a cast on his leg we need to come back to Roxby and have it done here. There’s too much going back and forth,” Mrs Robbertse said. She also pointed out that she can’t claim PATS anymore because there is an x-ray in the local Health Service area of Roxby Downs. The South Australian Patient Assistance Transport Scheme (PATS)
provides some financial reimbursement to country patients and approved escorts with the cost of travel and accommodation when they are required to travel over 100 kilometres (each way) to receive specialist medical treatment that is not available at their nearest centre. Patients still have to drive for the xrays but because it was reported and announced that Roxby has a brand new x-ray machine, residents are not entitled to claim. The question is why would a Roxby resident have to travel for an x-ray now the town has a new machine here? According to a statement from Rox McRae, Director, Port Augusta, Hawker, Quorn, Leigh Creek, Roxby Downs and Woomera Health Services, Roxby Downs Hospital has not referred any children to Port Augusta for x-rays in the past six weeks (based on a statement made in July 15). She said in a prepared statement, “Roxby Downs Health Service is committed to continuous improvement and providing the highest standard of care to patients and their families. “Patients are encouraged to contact the Executive Officer of the Health Service with their feedback, and when complaints are received a thorough investigation process is applied,” the statement said. The local mother argues that with an x-ray here she should not have to travel given the option.
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“I don’t have money to waste and if I had been given the option to do the x-ray here, I would have,” she said. There is also no confusion in the time frame as Mrs Robbertse took her son to the hospital after the new x-ray machine was available in town. Kate Burton, is another Roxby Downs resident who had a similar experience only a week ago. She had her knee seriously injured on July 18 and raced to the Hospital, where an x-ray was immediately asked for by the doctor. “The doctor told me to go to Port Augusta the next day to take an x-ray of my knee. He didn’t even say anything about having an x-ray machine here; he just said I had to go to Port Augusta for that,” she said. So the question remains: “when can an x-ray be taken at the Roxby Downs Health Service?” It is also at odds with the prepared statement from the Regional Hospital in Port Augusta which claimed there had been no referrals in the past six weeks. Residents are rightfully asking in what cases will they be sent to Port Augusta for x-rays and mostly important, what happens to their rights on claiming PATS when the local hospital doesn’t take the x-rays here? The local Health Service officials were unable to comment on the claim about the x-ray service, as all responses on local health issues now have to go through SA Health when a prepared media statement is given by someone without local knowledge.
Patients in Roxby should no longer have to travel to Port Augusta for standard x-rays.
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