FLOW FORWARD_ILGA-NAC 2025-2029 by IIBD

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ILGA-North America and the Caribbean 120 Carlton Street, Suite 217, Toronto, ON, M5A 4K2

A NOTE FROM US

In the two years following the formation of the ILGA-North America and the Caribbean sub-region the Board of Directors in collaboration with the membership has undertaken critical steps in formalizing the organization’s operations

One of the significant achievements is the development of the organization’s first Strategic Plan (SP). The ILGA-NAC’s 2025-2029 Strategic Plan presented within, articulates the organization’s vision, mission and strategic objectives to be implemented over the next five (5) years.

To ensure that we stay on track and remain responsive to the ever changing global landscape in which we operate, the plan includes an Implementation Roadmap as well as a Monitoring, Evaluation, and Adjustment Strategy which utilizes a Theory of Change (ToC) approach to clearly articulate how planned activities are expected to lead to desired outcomes As we look ahead towards an exciting five (5) year I would like to take the opportunity to thank those who made getting to this point possible.

Firstly, the Inclusivity Institute for Better Data for leading this process which began in March 2024. The 2022 – 2024 ILGA-NAC Board of Directors for their commitment and support in driving this process forward, and most importantly YOU the ILGA NAC membership

A heartfelt thank you to those organizations that actively participated in the process whether you attended our inperson meeting in March (at the ILGANAC regional conference), participated in one of the SP information sessions or provided valuable feedback at the various stages of the strategic planning process.

I am pleased to present the fruits of our collective labor and I look forward to your continued support and participation as we actualize our objectives over the next five (5) years

Looking Forward, y Regional Program Manager

Executive Summary

In an era marked by significant strides towards equality yet challenged by persistent disparities, ILGA-North America and the Caribbean (ILGA-NAC) proudly presents its strategic plan for the next five years: FlowForward. This document serves as a roadmap—a bold declaration of our commitment to accelerate progress, confront challenges head-on, and harness the collective power of our diverse communities to foster an inclusive society.

FlowForward is anchored in the principles of UNITY, SUSTAINABILITY, and JUSTICE—three pillars that are foundational to us and deeply intertwined with the aspirations of the 2SLGBTQI+ communities we serve. These principles guide our strategic priorities, shape our actions, and reflect our commitment to a future where every individual's rights to belong are recognized, respected and protected.

Through this plan, ILGA-NAC sets forth a series of ambitious objectives aimed at strengthening our network, mobilizing resources, and advocating for rights and equity. Each initiative and action is designed to build a more connected and unyielding community that can effectively respond to both current and emerging challenges.

As we launch FlowForward, ILGA-NAC is poised to lead with innovation, passion, and a relentless commitment to the communities we represent.

1. Unity

We aim to foster a dynamic and engaged network that enhances communication and collaborative efforts across the region This will be achieved through revitalizing our communication strategies, hosting impactful regional conferences, and celebrating the rich diversity within the 2SLGBTQI+ community

2. Sustainability

Recognizing the critical need for sustainable resources, FlowForward focuses on establishing ILGA-NAC as a central hub for both technical and financial support We will secure a sustainable future through strategic partnerships, a comprehensive needs assessment mechanism, and the launch of a resource-sharing platform

3. Justice

At the heart of FlowForward is our unwavering commitment to advocacy By leveraging our collective voices at regional and international levels, we strive to create environments where 2SLGBTQI+ rights are ardently advocated for, and comprehensively integrated into public policies, educational systems, and societal norms, thereby ensuring inclusive and equitable opportunities for all individuals to prosper.

This executive summary presents the heart of our strategic plan, simultaneously issuing a call to action for all stakeholders* – including members, allies, and partners – to join forces and collectively drive meaningful change, shaping a brighter future through collaborative effort and shared commitment Together, we will navigate the complexities of our time with courage and foresight, making a lasting impact on the lives of 2SLGBTQI+ individuals across the Caribbean, Canada and the United States of America (USA)

*This report uses the term "stakeholder" to describe those with a vested interest in the outcomes and processes discussed. While we recognize that this term has roots in corporate and colonial frameworks and is less commonly used in Canada, it remains widely used in the Caribbean. We have chosen to retain it as appropriate for this context. Our intention is to be inclusive and respectful, while acknowledging the evolving nature of language in decolonization efforts.

Our Renewed Purpose

Our Vision

ILGA-North America and the Caribbean envisions a region where the lives and rights of 2SLGBTQI+ communities are supported, protected, and celebrated. As a diverse and inclusive collective, we will uplift each other while breaking down the barriers of injustice and discrimination.

This vision kindles a beacon of hope, illuminating a future where every 2SLGBTQI+ individual is enveloped in a sense of belonging, safeguarded from harm, and cherished for their distinctive spirit. It beckons us to forge a world where diversity is not just tolerated, but profoundly valued as a cornerstone of compassionate communities, where empathy, love, and understanding unite us in our shared humanity.

Our Mission

To harness the collective strengths of our members and allies, amplifying achievements made in eradicating injustice and discrimination while advocating for the rights, freedom, and well-being of genderdiverse communities at societal and institutional levels, and ensuring availability and access to technical and financial resources.

Our mission encapsulates the essence of our strategic approach: a synergy of efforts across various sectors and communities to create impactful change. It emphasizes the importance of both advocacy and action, striving to secure not just the rights but also the overall well-being of gender-diverse individuals through enhanced access to essential resources.

At the heart of our organization lies a set of CORE VALUES that define our very identity. These values serve as the foundation for our decisions, actions, and aspirations, guiding us towards a path of excellence, integrity, and compassion. They are the essence of who we are, and they manifest in everything we do.

Collaboration

We thrive on the collective power of our network, believing that together, we can achieve more than any of us could alone. This collaborative spirit extends through every layer of our work, from local community actions to global advocacy efforts.

We are committed to openness and honesty in all our endeavors. By being transparent, we foster trust and accountability, ensuring that our stakeholders are well-informed and involved in our processes and decisions.

Fundamental to our mission is our commitment to equity We actively work to eliminate disparities and to ensure fair treatment, opportunities, and outcomes for all, especially those who have been historically marginalized.

Sustainability

Focused on the future, we aim to ensure the sustainability of our impacts and initiatives. We strategically manage resources to maintain and expand our efforts, striving for lasting change that transcends our immediate reach.

We embrace and celebrate diversity, recognizing that a truly inclusive approach is crucial for understanding and addressing the varied needs and experiences within our communities. Our inclusivity drives us to be mindful and respectful of all identities and experiences

Our core values are the driving force behind our strategic decisions, and they permeate every aspect of ILGA-NAC's culture and operations. They are the foundation upon which we build our future, serving as the compass that guides us toward realizing our FlowForward vision. Through these values, we strive to create a tomorrow where 2SLGBTQI+ individuals across the Caribbean, Canada, and the USA can excel, living their lives with dignity, freedom, and equity. By embodying these values, we aim to empower our communities to break free from the shackles of discrimination and marginalization, embracing a future that is just, inclusive, and radiates with possibilities

ILGA-North America and the Caribbean (ILGA-NAC) evolved from its predecessor, ILGA-North America (ILGA-NA), established on August 8, 2016, under the Canada Corporation Act.

The History of ILGA-NAC

The organization initially focused on addressing the needs of LGBTQ+ communities within North America. Over time, it became increasingly apparent that the unique cultural, contextual, and linguistic needs of the Caribbean were not being fully addressed under the broader umbrella of Latin America and the Caribbean (ILGA-LAC).

Responding to this gap, ILGA-NA undertook a strategic re-evaluation to enhance its focus and effectiveness in these regions. On October 15, 2021, it expanded its scope to include countries that are culturally attuned to the Caribbean (Anguilla, Antigua and Barbuda, Aruba, Bahamas, Barbados, Belize, Bonaire, Sint Eustatius and Saba, British Virgin Islands, Cayman Islands, Curaçao, Dominica, Grenada, Guyana, Jamaica, Montserrat, Saint Kitts and Nevis, Saint Lucia, Saint Vincent and the Grenadines, Sint Maarten, Suriname,Trinidad and Tobago, Turks and Caicos and the US Virgin Islands) explicitly and was rebranded as ILGA-NAC.

communities in both North America and the Caribbean

This expansion represented more than just a name change; it was a significant shift in operational focus and strategic planning. It aimed to create a more tailored and effective advocacy and support framework that respects and addresses the specific challenges faced by 2SLGBTQI+ (Two-Spirit, Lesbian, Gay, Bisexual, Transgender, Queer/Questioning, Intersex, and others)

This transition marked a critical step in our commitment to ensuring that all parts of our region receive the focused attention and support they require By acknowledging and acting on the distinct needs of the Caribbean, ILGANAC has strengthened its capacity to champion the rights and well-being of 2SLGBTQI+ individuals across a broader and more diverse geographic area, ensuring that our advocacy efforts are as inclusive and effective as possible.

Our Organizational Structure

Governance and Operational Framework

ILGA-NAC is structured to ensure robust governance and operational efficiency, critical for advancing our mission across diverse geographical regions.

ILGA-NAC is structured to ensure robust governance and operational efficiency, critical for advancing our mission across diverse geographical regions. Our governance framework includes an 11member volunteer Regional Board, composed of dedicated individuals who represent a wide range of perspectives from the Caribbean, Canada and the United States This multicultural representation helps to ensure that our strategies and initiatives are inclusive and responsive to the specific needs of the communities we serve.

Each board member brings unique insights and expertise, contributing to a comprehensive approach to governance that aligns with the broader objectives of ILGA World The board is responsible for strategic oversight, policy approval, and ensuring that the organization's actions are in full compliance with legal and ethical standards. They also play a crucial role in guiding ILGA-NAC’s strategic direction, making pivotal decisions that shape the organization's impact and outreach

In late 2023, we reached a milestone in our organizational development with the appointment of the first Regional Program Manager This role was created to enhance ILGA-NAC’s operational capacity, focusing on the implementation of our

strategic plans and daily operations.

The Regional Program Manager acts as a bridge between the Regional Board and our on-the-ground activities, ensuring that our initiatives are executed efficiently and effectively

This position strengthens our managerial capabilities and enhances our responsiveness to emerging challenges and opportunities within the regions we cover. The Regional Program Manager oversees a team that handles program development, community engagement, advocacy, and administration, ensuring that our projects align with our mission and have a meaningful impact on the 2SLGBTQI+ communities we support Through this governance and operational structure, ILGA-NAC is well-equipped to pursue its goals with precision and professionalism, adapting dynamically to the evolving needs of the vulnerable populations we advocate for and serve.

Communities We Empower

ILGA-NAC is dedicated to supporting and enhancing the capabilities of 2SLGBTQI+ organizations across the Caribbean, Canada and the USA. Our commitment is rooted in engaging an intersectional spectrum of organizations that represent various segments of the 2SLGBTQI+ community, including those differentiated by ethnic backgrounds, gender identities, and cultural contexts

We prioritize strengthening these organizations' capacity to advocate effectively, ensuring their voices are amplified and their rights vigorously defended. Our approach includes facilitating access to critical resources, providing training and development programs, and fostering networks that enable peer support and shared advocacy strategies We design our initiatives to empower organizations, enabling them to sustain their operations and expand their influence and reach By doing so, we foster self-sustaining 2SLGBTQI+ communities that can push for meaningful societal change, influence policies, and shape public opinion in favor of inclusivity and equity.

By supporting these organizations, ILGANAC aims to create a sturdy foundation through which the 2SLGBTQI+ communities can assert their rights and contribute to a more just and equitable society. This strategic focus ensures that our impact is both profound and lasting, paving the way for a future where 2SLGBTQI+ rights are universally acknowledged, supported and valued

Programs and Achievements

As ILGA-NAC evolves as an organization, we have established a sturdy foundation and achieved significant milestones that demonstrate our commitment and capability to support and empower 2SLGBTQI+ organizations across our regions

Key Achievements

Committee Ratification

ILGA-NAC has achieved formal recognition as a regional committee within the larger ILGA framework This ratification validates our mission and strategies, while also strengthening our authority and visibility within the international community As a result, it enables us to participate more effectively in global discussions and initiatives that impact 2SLGBTQI+ rights and policies

Structural Setup

We have successfully established the initial governance and operational structures necessary for the effective commencement and ongoing management of our activities These structures include a thorough governance framework, operational protocols, and communication strategies that ensure our operations are transparent, efficient, and aligned with our strategic objectives

Through our strategic focus on unity, sustainability, and justice, ILGA-NAC is dedicated to advancing the rights and enhancing the well-being of 2SLGBTQI+ organizations and communities across North America and the Caribbean Our commitment extends beyond immediate goals; rather, we aim to build an environment that supports long-term growth, resilience, and equality. We continue to innovate and adapt our programs to meet emerging needs and challenges, ensuring that every organization and individual within our community has the opportunity to succeed in a nurturing, inclusive, and equitable environment.

How We Did It!

Between March 2024 and July 2024, our consultant team led a thorough, collaborative, and data-driven approach to develop and implement strategies that effectively responded to the evolving needs and dynamics of the 2SLGBTQI+ community in the region.

Data Collection and Community Engagement

1. Initial Data Gathering

We kicked off our process by launching a dynamic data collection strategy, proactively gathering insights from multiple angles to paint a vivid picture of the current landscape and trends impacting the 2SLGBTQI+ community. Our approach included:

ImpactReels™: Interviews: At the Regional Conference, we conducted four video interviews with community members and leaders, including board members, to gather diverse perspectives and insights.

Online Video Surveys:

Alongside the ImpactReelsTM, we disseminated 11 online video surveys, which unfortunately saw a lower than anticipated response rate of 24.3%. Despite this, the data gathered provided crucial insights into community sentiments and needs.

2. Community Survey and Information Session

To deepen our understanding and ensure wider community input, we launched a community survey complemented by an information session. This initiative was designed to engage community members directly, allowing them to voice their experiences, concerns, and aspirations. The feedback collected was instrumental in shaping the foundational elements of our strategic analysis.

3. Co-Creation at the CariFLAGS and ILGA-NAC Regional Conference

The cornerstone of our collaborative approach was the first co-creation session held at the Caribbean Forum for Liberation & Acceptance of Genders & Sexualities" (CariFLAGS) and ILGANAC Regional Conference ‘Stronger Together’. This session served as a vibrant forum for community members, activists, and stakeholders to directly contribute to the crafting of the strategic plan.

The robust discussions and exchanges enabled the plan to be both a genuine reflection of the community's needs and a collaborative creation with those it is intended to benefit.

Analytical Depth and Policy Consideration

1. Document and Policy Analysis

Further analytical depth was added by reviewing policy documents from ILGA World and similar organizations, such as ILGA Asia and Pan Africa ILGA. A regional and global policy scan was conducted to align our strategic directions with broader international efforts and to identify unique regional challenges and opportunities.

2. Community Survey and Information Session

To deepen our understanding and ensure wider community input, we launched a community survey complemented by an information session.

This initiative was designed to engage community members directly, allowing them to voice their experiences, concerns, and aspirations. The feedback collected was instrumental in shaping the foundational elements of our strategic analysis.

Integration and Strategic Development

Drafting the Strategic Plan

The insights gained from these disparate data sources and community engagements were synthesized into the first draft of the strategic plan, fostering a rich understanding of community needs. This draft underwent multiple revisions, continuously refined through feedback loops from community stakeholders to ensure accuracy, relevance, and effectiveness.

The strategic planning group leveraged both quantitative data and qualitative insights to create a strategic plan for ILGA-NAC that embodies our collective vision, values, and commitment. This living roadmap guides our actions and reflects the power of our collaborative spirit, driving us forward with purpose and unity. By embracing a holistic and participatory approach, we ensured that our strategies are deeply grounded in current realities and supremely wellequipped to drive positive change and seize opportunities for the 2SLGBTQI+ community across North America and the Caribbean.

foundational

At ILGA-NAC, our strategic approach is anchored in three foundational principles: Unity, Sustainability, and Justice. These principles guide all our actions, initiatives, and interventions shaping our efforts to advocate for and support 2SLGBTQI+ organizations and communities across our regions.

The FlowForward plan is crafted to steer ILGA-NAC through the next five years. These priorities are designed to address vital areas of need and capitalize on opportunities, ensuring our collective efforts forge substantial and lasting impacts

Through these principles of Unity, Sustainability, and Justice, ILGA-NAC strives to empower 2SLGBTQI+ organizations, enhance their operational capabilities, and ensure that they can continue to make significant contributions towards a more inclusive and equitable society. These guiding principles not only shape our strategic actions but also reinforce our commitment to the long-term success and well-being of the communities we empower.

Sustainability

Justice Unity

Our commitment to unity involves bridging varied groups within the 2SLGBTQI+ spectrum to create a cohesive and powerful alliance. We facilitate collaboration among organizations that represent a variety of ethnic backgrounds, gender identities, and cultural contexts. By doing so, we strengthen their collective capacity to combat discrimination and inequality. Our networking events, collaborative projects, and advocacy platforms are designed to unify these voices, fostering a solidarity that enhances their advocacy impact and resilience. is at the core of how we plan and execute all our programs and initiatives. We are committed to crafting and executing effective short-term plans while simultaneously building a foundation for lasting, long-term impact. This involves careful resource management, continuous learning, and adaptability to changing circumstances. Our goal is to ensure that the organizations we support can maintain their vitality and continue to serve their communities effectively, even in the face of evolving challenges.

is the cornerstone of our mission. We are dedicated to fighting for fair and equitable treatment of all 2SLGBTQI+ organizations and the communities they support. This means advocating for their rights at various societal and institutional levels, and ensuring that they have the necessary tools and resources to challenge injustices and promote equality. Our legal support services, policy advocacy, and educational programs are all geared towards this end, aiming to rectify inequalities and create an environment where justice prevails.

UNITY

Network Strengthening and Collaboration

Objective

Foster a robust membership network that enhances communication and collaboration.

Actions

Revamp Communication Strategies

We are committed to transforming our communication frameworks to enhance clarity, reach, and engagement across all platforms This revitalization includes launching a new ILGA-NAC website, rejuvenating our social media presence, and tailoring our communication to meet the needs of our community segments. By refining how we connect, we aim to strengthen our voice and broaden our impact

Host Bi-annual Conferences

Our bi-annual conferences are set to become the cornerstone events for networking, and knowledge sharing. These gatherings will bring together members from across North America and the Caribbean, fostering a powerful sense of unity and shared purpose. Each conference will serve as a dynamic hub for ideas, collaborations, and innovations that drive our mission forward.

Celebrate Diversity Through Community Events

We will regularly host events that celebrate and elevate the diversity within our community. These events will be known as powerful platforms for advocacy and engagement. They will enhance visibility, foster a deeper sense of belonging and pride among members, and serve as catalysts for local and regional advocacy and fundraising By showcasing our community's rich multiculturalism, we aim to create vibrant, inclusive spaces that propel positive change and progress

SUSTAINABILITY

Resource Mobilization

Objective

Establish ILGA-NAC as a central resource hub for addressing the technical and financial needs of our community.

As resources continue to dictate the pace and scale of change, ensuring the vitality and sustainability of our efforts remains paramount Through our FlowForward plan, we focus a pivotal r magnifyin our comm

Key Actions

Build Partnerships for Funding

Our goal is to foster a thriving ecosystem of support by building enduring relationships with a dynamic array of funders. We are reaching out to governmental bodies, international NGOs, and forward-thinking private sector entities to weave a strong financial safety net. These alliances are not just about funding they are about building a shared vision for a future where 2SLGBTQI+ rights are universally upheld. Each partnership will be tailored to foster long-term sustainability, ensuring that our programs start strong and have the endurance to make a lasting impact.

Implement Needs Assessments

Understanding the specific needs of our community is crucial for effective resource allocation. We are committed to implementing thorough needs assessments, which will serve as our roadmap for service offerings and resource distribution These assessments will help us pinpoint where support is most needed and ensure that our interventions are both strategic and impactful By aligning our resources with our community’s most pressing needs, we can enhance our responsiveness and efficiency

Launch a Resource-Sharing Platform

As we recognize the necessity of technological advancement, we plan to launch an innovative online platform designed to streamline resource sharing within our network. This platform will provide easy access to essential technical and financial resources, promoting a spirit of mutual support and collaboration among our members. By centralizing these resources, we aim to foster a more interconnected community where every member has the tools they need to prosper. This platform will be a game-changer for our members, propelling them forward by leveraging the synergy of shared capabilities and expertise.

JUSTICE

Advocacy for Rights and Equity

Objective

Amplify advocacy efforts to promote 2SLGBTQI+ rights at various levels

At ILGA-NAC, we are passionate about ‘turning up’ the volume on advocacy to echo across continents, ensuring that the voices of 2SLGBTQI+ communities. Through the FlowForward plan, we are intensifying our efforts to champion legal and social changes that pave the way for a fairer and more just society.

Key Actions

Lead Advocacy Campaigns

We are at the forefront, spearheading high-impact advocacy campaigns that aim to shift legal frameworks and social attitudes. By leveraging a kaleidoscope of media platforms, organizing compelling public demonstrations, and challenging injustices through legal avenues, we create powerful narratives that drive change. Each campaign is crafted to highlight critical issues, rally public support, and pressure stakeholders into making decisive actions that favour 2SLGBTQI+ rights.

Forge Strategic Collaborations

2 3

Unity amplifies impact. We're building bridges with influential organizations both regionally and globally to broaden the scope of our advocacy These strategic collaborations allow us to leverage collective expertise, resources, and networks to fortify our efforts. Together with our partners, we strive to create a chorus of advocacy that’s too loud to ignore, ensuring that our calls for equality and justice resonate in every corner of society.

Engage in Long-term Strategy Development

The landscape of 2SLGBTQI+ rights is constantly evolving, and staying ahead requires foresight and adaptability. We are dedicated to continually adapting and strengthening our advocacy strategies to ensure they remain relevant, effective, and make a lasting impact. By keeping our strategies dynamic and responsive, we anticipate challenges and innovate solutions that enable us to move forward despite any obstacles

Our strategic priorities are at the heart of OUR mission to drive significant change and improve the lives of 2SLGBTQI+ individuals throughout the Caribbean, Canada, and the USA. By focusing on these key areas, we aim to enhance the strength and connectivity of our community, and actively equip every member to tackle today's challenges and seize tomorrow's opportunities with confidence. Through our dedicated efforts in fostering resilient networks, mobilizing essential resources, and championing powerful advocacy, we are committed to nurturing a vibrant, inclusive future.

roadmap 2025-2029

The successful implementation and monitoring of the FlowForward strategic plan are paramount for achieving the transformative goals set by ILGA-NAC.

This section details a structured approach, including a Theory of Change (ToC), to guide the execution of strategic priorities and ensure continuous monitoring and evaluation to assess effectiveness and impact

Timeline

This roadmap provides a structured approach over a full five-year period, carefully integrating the principles of Unity, Sustainability, and Justice in all strategic actions and initiatives.

PROJECTCLOSURE IMPLEMENTATION

PREIMPLEMENTATION 1

4 MID-TERM EVALUATION

Phases and Deliverables

This roadmap outlines the phased implementation of ILGA-NAC strategic plan, FlowForward, specifying key activities, timelines, milestones, and roles and responsibilities to ensure successful execution and accountability.

Evaluate Progress, Stakeholder Feedback, Strategic Adjustments

Gantt Chart

Pre-Implementation Phase (Q2 - Q4 2024)

Objective Setting and Finalization

Refine and finalize strategic objectives with adjustments based on extensive stakeholder feedback to ensure alignment with community needs This will occur throughout Q2 and Q3.

Resource Allocation

Identify and allocate necessary financial, human, and technological resources for the planned initiatives. This process will be ongoing

Stakeholder Engagement

Initiate robust discussions with donors, member organizations, and partners to ensure strategic alignment and support, spanning Q2 to Q4.

Ratification of Strategic Plan

Official ratification scheduled for November 2024, to confirm and endorse the strategic plan's objectives and initiatives

Implementation Kick-off (Q1 2025)

Launch of Resource Mobilization Initiatives

Establish and formalize partnerships with new donors and sponsors. Implement a transparent and effective resource allocation system and launch a resourcesharing platform to facilitate access and collaboration among member organizations.

Start of Knowledge Exchange Programs

Begin a series of regional workshops and webinars aimed at enhancing capacity and sharing knowledge.

Training and Capacity Building: Conduct targeted training sessions to prepare staff and stakeholders for new strategic initiatives and operational procedures, planned for Q3 and Q4

Ongoing Implementation 2 2025 - Q4 2027)

nuous Monitoring and Adjustment

ement a robust monitoring ework to assess the progress of egic initiatives Adjust strategies and oaches based on continuous back and changing circumstances

nsion of Programs

e up successful initiatives based on ation results. Regularly update and nd the offerings of online learning ls and scope of workshops.

Strengthening Partnerships and Alliances

Sustain engagement with existing partners and explore new alliances

Facilitate ongoing networking and advocacy to bolster the collaborative impact across the network.

Mid-term Evaluation (Q1 2026)

Evaluate Progress

Assess the effectiveness of all initiatives against set objectives

Stakeholder Feedback

Collect and analyze feedback from all stakeholders to gauge satisfaction and gather insights for improvements

Strategic Adjustments

Adapt strategic priorities based on mid-term evaluations to better meet community and stakeholder needs.

Comprehensive Strategy Review (Q1 2028)

Full Program Review

Conduct an extensive review of all programs and initiatives to assess alignment with long-term strategic goals.

Adjustment and Realignment

Make necessary adjustments to ensure continued effectiveness and relevance of programs.

Pre-Closure Activities (Q1 - Q2 2029)

Final Evaluations of All Initiatives

Conduct comprehensive final assessments for each initiative to measure their impact and outcomes.

Document Lessons Learned

Compile and analyze key insights and lessons learned throughout the strategic period to inform future planning.

Prepare Handover Documents

Develop thorough handover materials to ensure sustainability and effective management of implemented initiatives post-2029

Project Closure and Future Planning (Q3 2029)

Closure Report

Produce a detailed final report that summarizes the outcomes, impacts, and strategic recommendations for future cycles

Celebrate Successes

Host an event to acknowledge the contributions of all stakeholders and celebrate the achievements of the strategic plan

Plan for Next Phases

Initiate planning for the next strategic cycle based on the successes and learning outcomes of the current plan to continue advancing ILGA-NAC’s mission.

At ILGA-NAC, Monitoring and Evaluation (M&E) serve as essential tools that ensure that we meet our strategic goals aligned with the guiding principles of Unity in Action, Sustainability in Mind, Justice in Sight.

By integrating a structured M&E framework alongside a detailed Theory of Change, we rigorously assess the effectiveness of our initiatives, thereby ensuring they yield impactful results and facilitate continuous improvement.

Theory of Change Diagram

Because persistent disparities continue to challenge 2SLGBTQI+ rights, we work across the Caribbean, Canada and the USA to help 2SLGBTQI+ organizations achieve equity and justice through strategic advocacy, capacity-building, and resource mobilization, in order to create a more inclusive and supportive society by 2029.

DriversofSuccess

SUSTAINABILITY

Assumptions and Pathways in Our TOC

Assumptions

Foundational Beliefs

Assumptions reflect our understanding of the environment, resources, stakeholder dynamics, and broader contexts influencing our strategic actions.

Critical Conditions: These beliefs outline essential conditions that need to be met for our strategies to progress as planned.

Examples for ILGA-NAC

Stakeholder Buy-In

Sustained Funding

Stable Political Environments

Impact on Success

Assumptions are vital for assessing the feasibility and guiding the successful execution of our initiatives

Pathways

Strategic Navigation Pathways define the step-by-step progression from initial activities to desired outcomes within our strategic framework.

Mechanism of Change: They illustrate how specific actions, such as capacity-building workshops or strategic partnerships, lead to anticipated changes and impacts.

Examples for ILGA-NAC Capacity-Building Workshops Strategic Partnerships

Purpose and Impact

Pathways are integral as they clarify the connection between our actions and their impacts, ensuring that every step taken is purposedriven and aligned with our overarching goals of justice, unity, and sustainability.

Assumptions in Each Pathway

Resource Activation Pathway (Inputs to Drivers of Success)

Continuous Resource Availability

Assume that funding and other resources will be available as needed without interruptions.

Access to Expertise

Assumes ongoing access to and retention of expert staff and the necessary technology to implement activities.

Stakeholder Commitment

Presumes that stakeholders and partners maintain their commitment and active support throughout the lifecycle of the initiatives.

Implementation Pathway (Drivers of Success to Outputs)

Seamless Execution

Activities are executed as planned, without delays or disruptions.

Audience Engagement

Assumes that the activities effectively reach and engage the intended audience, leading to active participation.

High Participant Uptake

There is enough engagement from participants for each activity to produce the expected tangible outputs.

3. Transformation Pathway (Outputs to Outcomes)

Effective Outputs

Outputs such as improved communication platforms or successful workshops achieve their intended effect on participants and stakeholders.

Utilization of Capacities

The capacities developed through these outputs are actively used to foster change.

Stable External Conditions

Assumes that external conditions including political, social, and economic factors, remain favorable for translating outputs into desired outcomes.

Impact Realization Pathway (Outcomes to Impact)

Assumes minimal pushback or backlash against 2SLGBTQI+ rights and recognition that could detract from achieving the desired outcome 4.

Sustained Support

Long-term funding and support continue to underpin the initiatives, ensuring their ongoing viability.

Conducive Environments

The broader societal, legal, and policy environments evolve favorably, supporting the acceptance and institutionalization of advocated changes.

Minimal Resistance

Feedback Integration Pathway (Impact to Inputs)

Community Participation

Assumes active participation and feedback from diverse community members, including marginalized and underrepresented groups.

Feedback Mechanisms

Effective systems are in place to collect, analyze, and integrate community feedback into ongoing and future planning.

Responsive Action

Assumes that ILGA-NAC can and will adapt strategies based on community/memberhsip input to improve relevance and effectiveness.

Evaluation Strategy

At ILGA-NAC, we pioneer evaluation approaches that scrutinize our impact while fostering profound connections with the communities/organizations we serve, ensuring their voices and experiences inform our decisions. Our methodology converges cutting-edge data analysis with compassionate, community-driven insights, amplifying the perspectives of all individuals and fostering a culture of inclusivity.

Methods and Tools for Monitoring

Empathetic Listening Tours

Virtual Listening Sessions:

We conduct virtual listening tours where community members share their experiences and stories in a structured yet open and empathetic environment These sessions are facilitated using video conferencing tools that allow for a personal connection and deep listening.

ImpactReels™:

During these tours, we collect Most Significant Stories from participants through video, which are powerful narratives that highlight personal changes and community impacts These stories provide qualitative data that brings depth to our understanding of the outcomes and effectiveness of our inventions

Sensemaking Sessions

Collaborative Interpretation:

Post-listening tours, we hold virtual sensemaking sessions where stakeholders, including community members, come together to interpret and discuss the gathered stories and data. This collective analysis helps identify patterns

Actionable Insights:

These sessions are designed to translate narratives and qualitative data into actionable insights, ensuring that the voices of the community directly influence our ongoing strategies and decision-making processes.

Dynamic Adaptive Sampling Technique (DAST)

Targeted Surveys:

Utilizing DAST™ for our surveys allows us to dynamically adapt our sampling methods based on real-time responses and emerging trends This approach ensures that our data collection is continuously optimized to capture the most relevant and impactful information

Efficient Data Gathering:

By applying DAST™, we can efficiently allocate resources to areas and groups that provide the most significant insights, enhancing the overall quality and relevance of our data

Evaluation Methods and Frequency Table

Bi-annual Interactive Evaluations

Annual Strategic Reviews

End-of-Strategy Impact Assessment

Integrates qualitative data from empathetic listening tours and quantitative data from sensemaking sessions Involves stakeholders in an interactive evaluation process to foster deeper understanding and engagement

Performs extensive analysis using DAST-powered surveys combined with narratives from listening tours to assess deeper outcomes and refine strategic directions based on extensive community feedback.

Conducts a detailed assessment of long-term changes and sustainability, measuring ultimate impact against established benchmarks using a detailed approach that incorporates all evaluation tools and methods

ImpactReels™, Virtual Sensemaking Sessions

DAST™ Surveys, Empathetic Listening Tours

Integration of all tools including ImpactReels, DAST™ Surveys, Feedback Mechanisms

Continuous Feedback and Adaptation

Embeds feedback mechanisms into every evaluation phase, ensuring strategies remain adaptable, responsive, and forward-looking Focuses on continuous learning and strategic refinement to better serve the communities

Continuous Learning and Adaptation

Feedback Integration:

Feedback Mechanisms, Adaptive Learning Systems

We integrate feedback mechanisms into every evaluation phase, ensuring our strategies remain adaptable, responsive, and forward-looking

Continuous Improvement:

Our evaluation process is not just about assessment but is a tool for continuous learning and strategic refinement, helping us better serve the communities and further our mission

Adjustment Mechanism

At ILGA-NAC, we utilize an agile framework of adjustment mechanisms to ensure that our strategies and actions continuously align with our goals and respond effectively to new insights and challenges. These mechanisms are integral to our M&E framework and support a culture of transparency, accountability, and continuous improvement.

Iterative Feedback Loops

How We Integrate Feedback

Continuous Input

We regularly collect feedback from a variety of sources, including direct from program participants, staff, and other stakeholders.

Real-Time Adjustments

This ongoing feedback is quickly funneled into our strategic planning processes. By doing so, we ensure that we can make timely adjustments to our initiatives, adapting to new findings or changes in the environment.

Cyclical Process

Feedback is not a one-off; it's a cyclical process that continually informs our operations. Each round of feedback leads to improvements, which are then reevaluated in subsequent cycles, creating a loop of perpetual enhancement.

Adaptive Strategy Sessions

Scheduled Reviews and Adjustments

Regular Sessions

We hold scheduled strategy sessions quarterly to review the latest M&E findings. These sessions involve key team members, including the Board of Directors, M&E consultants, program managers, and strategic leaders.

Focused Discussions

During these sessions, we dissect the data, discuss the implications of our findings, and deliberate on the necessary strategic adjustments. This process ensures that every decision is data-driven and aligned with our overarching goals.

Implementation of Changes

Decisions made during these sessions are promptly implemented, ensuring our strategies remain relevant and impactful. These changes are monitored for effectiveness, feeding into the next cycle of evaluation.

Documentation and Reporting

Maintaining Records for Accountability

Comprehensive Documentation

We meticulously document all M&E activities, findings, and subsequent adjustments. This documentation includes data collection methodologies, analysis processes, decision-making records, and implementation details.

Access and Transparency

By maintaining detailed records, we ensure transparency in our processes and provide our stakeholders with insights into how decisions are made and actions are taken.

Accountability and Learning

These records are not only crucial for accountability to our donors and stakeholders but also serve as a learning tool for the organization. They help us understand the trajectory of our interventions and provide a historical account that can guide future planning.

The effectiveness and sustainability of our initiatives rely heavily on our M&E strategy This strategy enables us to measure our impact, learn from our experiences, and improve our approaches. It provides essential data and insights for informed decision-making, strategic adaptation, and transparent communication with all stakeholders

By leveraging these adjustment mechanisms, ILGA-NAC ensures that our strategic initiatives evolve based on performance data and stakeholder feedback, rather than remaining static. This adaptive approach allows us to stay agile and responsive, refining our strategies to meet the needs of the communities we serve more effectively and sustainably

We invite all ILGA-NAC members – including staff, volunteers, donors, partners, and the broader community we serve – to engage continuously with our M&E processes Your insights, feedback, and active participation are invaluable in refining our efforts and achieving our shared goals. Let's commit to using evaluation insights to foster a culture of continuous improvement Together, we can ensure that our strategies respond to current needs and proactively address future challenges.

Documentation and Reporting

Maintaining Records for Accountability

Comprehensive Documentation

Access and Transparency

By maintaining detailed records, we ensure transparency in our processes and provide our stakeholders with insights into how decisions are made and actions are taken.

Accountability and Learning

As we launch the FlowForward strategic plan, we embark on a visionary journey, charting our course for the next five years and beyond, to reshape the future for the 2SLGBTQI+ communities across the Caribbean, Canada, and the USA This journey is not just about anticipating the future; it's about actively constructing a tomorrow that champions justice, inclusivity, and equality. With each step, guided by unwavering hope and collective determination, we are committed to crafting a world where the lives and rights of 2SLGBTQI+ individuals are upheld and celebrated, all underpinned by our foundational pillars of unity, sustainability, and justice

FlowForward is more than a plan it is a commitment to meet both the immediate and emergent needs of our members Through strategic pillars focused on Unity in network strengthening and collaboration, Sustainability in resource mobilization, and Justice in vigorous advocacy for rights and equity, we aim, in collaboration with our allies, membership and stakeholders, to empower and enrich the lives and wellbeing of 2SLGBTQI+ communities within the NAC regional and beyond.

These goals are ambitious, reflecting our aspiration to harness the full potential and collective strength of our network to drive meaningful change.

Our core values—collaboration, transparency, equity, inclusivity, and sustainability are the bedrock of our initiatives. These principles do not just guide us; they define us They ensure that our actions are always ethical, our processes transparent, and our strategies both inclusive and effective As we forge ahead, these values remain at the forefront, continuously inspiring our choices and shaping how we engage with every stakeholder.

As integral members of the ILGA-NAC community, your role is pivotal in the success of the FlowForward plan. Your support, engagement, and insightful feedback are essential as we endeavor to make a significant impact on the lives of 2SLGBTQI+ individuals We invite you to join us on this transformative journey, to lend your strengths, and to help steer our collective efforts through the complexities of advocacy and impactful change

The path ahead will undoubtedly present challenges, but with our joint dedication, enduring commitment, and shared vision, we are poised to effect substantial and enduring transformations Together, we will dismantle barriers and construct bridges, ensuring that each step forward is a stride towards creating a community that is increasingly just and equitable for all.

Governance and Operational Enhancements

As ILGA-NAC embarks on implementing the FlowForward strategic plan, ensuring robust governance and operational frameworks is crucial. This section outlines the initiatives aimed at refining our governance structures and enhancing operational efficiency to support the ambitious goals of our strategic plan.

Governance Enhancements

1.

Board Development

Training and Orientation:

Implement a comprehensive training program for all new board members to familiarize them with ILGA-NAC’s strategic objectives, governance structures, and their roles and responsibilities. This will include workshops on governance best practices and legal compliance.

Diversity and Inclusion: Actively work towards diversifying the board to reflect the broad spectrum of communities ILGANAC serves. This includes ensuring representation from various gender identities, racial backgrounds, and geographic regions.

2. Policy Development

Governance Policies:

Review and update governance policies to ensure they are clear, and aligned with current Ilga World best practices. This includes conflict of interest policies, board selection criteria, and ethical guidelines.

Operational Policies:

Develop and revise operational policies to improve efficiency and effectiveness. Key areas will include financial management, human resources, and risk management.

Strategic Planning Sessions

Regular Board Meetings:

Increase the frequency and rigor of planning sessions within board meetings to ensure continuous alignment with the strategic plan’s goals and objectives.

Board Retreats:

Organize annual board retreats focused on evaluating the strategic plan’s progress and refining governance strategies to adapt to new challenges and opportunities.

Operational Enhancements Process Optimization

1. Transparency and Accountability:

Workflow Analysis:

Conduct an in-depth analysis of existing workflows and processes to identify bottlenecks and inefficiencies. Implement process improvements that streamline operations and enhance productivity.

Technology Integration:

Adopt and integrate new technologies that can improve operational capabilities, such as project management software, CRM systems, and digital communication tools.

Performance Management

Key Performance Indicators (KPIs):

Develop and implement KPIs for all operational areas to monitor performance and identify areas for improvement.

Regular Performance Reviews:

Establish a routine of regular performance reviews for staff and volunteers to ensure individual objectives align with the organization's strategic goals.

Transparent Reporting:

Enhance transparency by implementing more detailed and frequent reporting mechanisms for both internal stakeholders and external partners.

Accountability Measures:

Strengthen accountability measures across all levels of the organization. This includes clear guidelines for reporting misconduct and mechanisms for stakeholders to provide feedback or grievances.

Staff Development and Retention:

Professional Development:

Offer ongoing professional development opportunities for staff, including training in specific skills, leadership development programs, and access to conferences and seminars.

Retention Strategies:

Develop retention strategies that focus on employee satisfaction and engagement, such as competitive compensation packages, career advancement opportunities, and a supportive work environment.

By strengthening our governance and operational frameworks, ILGA-NAC is building a versatile infrastructure that will propel us toward achieving the bold objectives outlined in our FlowForward strategic plan.This foundation will support our ambitious goals and empower us to navigate the complexities of a rapidly changing environment, ensuring that our organization can remain agile, adaptable, and sustainable as we face emerging challenges and opportunities. Additionally, these initiatives will be crucial for maintaining high standards of governance and operational efficiency, ultimately leading to more effective advocacy and support for the 2SLGBTQI+ communities we serve

Funding Strategy for ILGA-NAC's FlowForward

Plan (2025 - 2029)

1.

Overview and Objectives of Funding Needs

To ensure strategic objectives are met with financial rigor and sustainability, a systematic breakdown of funding needs is provided.

Table 1: Summary of Funding Needs

Strategic Funding Sources

Detailing diversified sources to align with the strategic goals of community support and sustainability. 2.

Table 2: Strategic Funding Sources and Aligned Initiatives

Funding Source Initiative Alignment Strategy

Government Grants

Private Foundations

Corporate Sponsorships

Individual Donations

Service Fees

All Initiatives

Program Costs, Capital Investments

Operational and Program Costs

Program and Capital Costs

Sustainability of Services

Apply for relevant national and international grants

Target foundations with focus on LGBTQ+ support.

Engage in partnerships with CSR-focused firms

Campaigns and events to engage community donors

Fees from training programs and consultancy

Financial Management and Stakeholder Engagement

Ensuring rigorous oversight and active involvement of stakeholders in financial processes.

Quarterly Financial Reviews: Scheduled reviews to ensure adherence to budgets and strategic financial goals.

Annual Financial Reports: Comprehensive reports to stakeholders, maintaining transparency and trust.

Stakeholder Financial Advisory Panel: Engage stakeholders in financial decisions through a dedicated advisory panel.

Risk Management and Contingency Planning

Strategically managing financial risks to maintain organizational stability and growth.

Regular Risk Assessments: To identify and mitigate financial risks timely. 4.

Reserve Funds: Maintained at a minimum of six months of operating expenses.

5. Long-term Financial Sustainability

Plans for securing and managing long-term funding to support continuous growth and impact.

Quarterly Financial Reviews: Scheduled reviews to ensure adherence to budgets and strategic financial goals.

Annual Financial Reports: Comprehensive reports to stakeholders, maintaining transparency and trust.

Stakeholder Financial Advisory Panel: Engage stakeholders in financial decisions through a dedicated advisory panel.

Financial Plan

Annual Budget Overview 2025 - 2029

This budget provides a year-by-year breakdown of anticipated revenues and expenditures from 2025 to 2029, detailing costs associated with each strategic initiative, including resource mobilization, capacity building, and network strengthening. Costs will cover staffing, operational expenses, marketing, technology investments, and any capital expenditures needed for infrastructure improvements.

Revenue Stream

Grants: Target specific grants aligned with strategic objectives, aiming for incremental increases as relationships with funders strengthen.

Donations: Utilize targeted campaigns, special events, and digital platforms to engage with individual donors and philanthropic organizations.

Corporate Sponsorships: Establish partnerships with corporations for financial support, co-branded initiatives, and in-kind contributions.

Annual Fundraising event: Host a yearly fundraising event to gather support from the community, raise awareness, and generate essential funds for our initiatives.

Service Fees: Generate revenue through specialized services such as training, consultancy, or access to digital resources.

Detailed Budget Forecast (USD)

*All figures are forecasted and are subject to review and adjustment based on actual financial performance and changing strategic needs.

Financial Strategies for Resource Mobilization and Sustainability

Expand Grant Applications: Focus on identifying and applying for more grants from both new and existing funders.

Enhance Donor Engagement: Develop a donor stewardship program to nurture relationships and encourage recurring contributions.

Corporate Partnerships: Leverage corporate relationships for broader support beyond financial sponsorship, including networking opportunities and joint advocacy efforts.

Annual Fundraising Event: Host an annual fundraising event to gather community support, raise awareness, and generate essential funds. Plan and execute events that resonate with our supporters and highlight our mission and achievements.

Service Diversification: Explore opportunities to expand service offerings that can provide additional revenue streams, such as specialized training programs or subscription-based resources.

Financial Controls and Reporting

Quarterly Financial Reviews: Conduct detailed reviews to ensure adherence to the budget and make necessary adjustments.

Annual Financial Reporting: Provide transparent reporting to stakeholders to maintain trust and demonstrate fiscal responsibility.

Risk Management and Contingency Planning

Reserve Funds: Maintain a reserve fund equivalent to at least six months of operating expenses to handle unforeseen challenges.

Risk Assessment: Regularly assess financial risks, including changes in funding landscapes and economic downturns, with strategies to mitigate them.

Long-term Financial Planning

Future Funding Strategies: Plan for securing long-term funding, including endowment funds or capital campaigns, to ensure sustainability.

Financial Risk Management: Strategize to identify, assess, and manage financial risks associated with external economic factors and internal operations.

This financial plan equips ILGA-NAC to effectively support its strategic objectives, ensuring robust and adaptable financial health over the strategic plan period.

Roles and Responsibilities for Monitoring and Evaluation

To ensure the effectiveness of our M&E strategy, clear roles and responsibilities are defined within ILGA-NAC. Each role is crucial for the successful implementation and continuous improvement of our strategic initiatives Here’s how each contributor plays a part:

M&E Consultant

Responsibilities:

Lead M&E Activities: The M&E Consultant spearheads all monitoring and evaluation processes, ensuring that they are executed efficiently and effectively.

Data Integrity and Analysis: This role is key in ensuring the accuracy and reliability of the data collected. The M&E Consultant analyzes this data to extract meaningful insights that guide strategic decisions.

Reporting and Communication: They are responsible for compiling findings into reports and presenting these insights to both internal teams and external stakeholders, ensuring clarity and transparency.

Continuous Improvement: The M&E Consultant uses evaluation data to identify areas for improvement, helping to refine and enhance program implementation continually.

M&E Consultant

Responsibilities:

Data Provision: Program Managers are essential in providing timely and accurate data from their specific areas of operation. They ensure that all necessary information is available for evaluation purposes.

Implementation of Adjustments: Based on findings from M&E reports, they are responsible for implementing changes in their respective programs. This role ensures that the programs are adaptable and responsive to feedback.

Feedback Loop: Program Managers also contribute to the feedback mechanism, offering insights from the ground that may influence broader strategic decisions.

Stakeholders*

Engagement and Value:

Regular Engagement: Stakeholders, including the board of directors, the membership, donors, and partners, are regularly engaged through surveys, meetings, and forums. Their involvement is critical to a holistic M&E process.

Input in Evaluation: Stakeholders provide valuable perspectives that help assess the relevance and impact of programs. Their feedback is instrumental in understanding the broader implications of our initiatives.

Decision-Making Influence: By incorporating stakeholder feedback into the evaluation process, ILGA-NAC ensures that the voices of those we serve and those who support us are considered in decision-making. This makes our programs more member-centric and aligned with external expectations.

Through these clearly defined roles and responsibilities, ILGA-NAC ensures that our M&E framework is inclusive and participatory Each role contributes to a cycle of continuous learning and improvement, driving us towards more effective strategies and deeper impacts in the communities we serve

ILGA-North America and the Caribbean (ILGA-NAC) expresses heartfelt gratitude to everyone who has contributed to the development and realization of the FlowForward strategic plan. This document embodies our shared vision for a more inclusive and equitable future, and it would not have been possible without the commitment and support of our dedicated community.

Our Board

We extend special thanks to the members of our board for their strategic guidance and steadfast leadership throughout the planning process. Your wisdom and oversight have been crucial in shaping the comprehensive and forward-thinking nature of this plan.

Regional Program Manager

Deep appreciation is due to our Regional Program Manager, whose expertise and dedication have been instrumental in coordinating and driving the strategic initiatives from conception through to planning Your efforts have ensured that our strategic vision was transformed into actionable plans

Our Partners and Stakeholders

Immense gratitude goes to our partners and stakeholders for their invaluable feedback, guidance, and support Your contributions have significantly enriched this plan, ensuring it effectively meets the needs and expectations of the communities we empower.

Special Thanks

We acknowledge our consultants and advisors, whose professional insights have greatly influenced the strategic directions we have set. Your expertise has been essential in navigating complex challenges and opportunities.

Our Donors and Sponsors

We thank our donors and sponsors for providing the financial support and resources that fuel our mission. Your generosity enables us to pursue and achieve our ambitious goals.

ILGA-NAC Members

We owe a heartfelt thank you to the individuals and members who engaged with us, shared their stories, and participated in our focus groups, info sessions and surveys Your experiences and insights form the foundation of this strategic plan

As we implement this strategic plan, we are inspired by the collective strength found in collaboration and partnership Together, we are committed to advancing our mission and achieving the objectives outlined in FlowForward, striving for a just, sustainable, and united future for 2SLGBTQI+communities and organizations across the Caribbean, Canada and the United States of America.

FLOWFORWARD

As we implement this strategic plan, we are inspired by the collective strength found in collaboration and partnership. Together, we are committed to advancing our mission and achieving the objectives outlined in FlowForward, striving for a just, sustainable, and united future for 2SLGBTQI+ communities and organizations across the Caribbean, Canada and the United States of America.