All-Company Summer/Fall 2018 Newsletter

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honesty and integrity above all

Summer/Fall 2018 Newsletter

On the Cover

Inside St. Joseph’s new cardiology center Photo by Revette Studio

A Note from Jeremy Hard to believe that we are in the home stretch of 2018, and we have a lot to be proud of. First and foremost, our refocused effort on safety and injury prevention is truly seeing some results. We were never “unsafe” but certainly suffered from numerous soft tissue injuries and strains and pulls. We have seen a dramatic decrease in these injuries which will ultimately result in healthier team members, lower insurance costs which reduce our expenses and make us more profitable. We rolled out our safety bucks program which encourages all team members to recognize their peers for good safety practices, behaviors, and creative ideas to improve safety and are seeing numerous nominations each month. The safety committee met several times this year and continues to have great ideas and suggestions to continue to improve our overall performance.

We will see a slight decrease in our revenues in 2018, primarily as a result of projects whose start dates slid for one reason or another. However, our backlog for 2019 is significant. We anticipate the very end of 2018 and early 2019 to be very busy with project starts in numerous market sectors for all companies. We also continue to maintain a revenue stream of nearly 100% repeat customers. This is a testament to living and conducting our business lives by our core values.

Our Core Values Customer satisfaction is the core of our success and existence.

We inspire our employees by supporting their development through loyalty, respect, and sharing the company’s success.

We provide a safe work place so everyone returns home safely.

Honesty and integrity above all!

Living and conducting our business lives by these core values will sustain our growth, profit, and success.

I appreciate the efforts of all team members and look forward to a successful close to 2018.

Jeremy Thurston President

Accounting Spotlight Maureen Barry is the conscientious leader of the unsung heroes of the Accounting Department and is very experienced in the field of construction accounting. She has been with Hayner Hoyt since 1988 and has served as Vice President since 2002. She will be retiring in December.

Dan Lostumbo is our new Controller/ Director of Finance. Under Maureen’s guidance, he is learning to oversee all financial and accounting operations for Hayner Hoyt, LeMoyne Interiors, and Doyner, Inc. He will take over the Accounting Department in January 2019.

Judy Grant has served as an Accounting Clerk for 38 years at Hayner Hoyt. She handles accounts receivable for all three companies, payroll for Doyner and LeMoyne, accounts payable for Doyner, and billing for LeMoyne. She will also be retiring at the end of the year.

Mary Ann Carney has been an Accounting Clerk with Hayner Hoyt for 13 years.

She primarily handles all subcontractor processing, payments, and billing which gives her the challenging opportunity to work with just about everybody.

Sheila Nelson joined Hayner Hoyt as an Accounting Clerk 4.5 years ago. She is responsible for accounts payable and payroll for Hayner Hoyt and billing for some Syracuse University projects.

Rebecca (Becky) Todd is the most recent addition to the Accounting Clerk team. She handles accounts payable and posts payments for LeMoyne Interiors, inputs Hayner Hoyt purchase orders, and maintains all filing.

Interior insights with kevin parkhurst vice president

LeMoyne has had a very busy and productive summer. We’ve recently completed work at two apartment buildings on Stewart Ave. in Ithaca, two projects at G&C Foods, St. James Church, ADP, renovations at 13 Key Bank locations including four in Pennsylvania, Casino Blu at Turning Stone, Byrne Dairy in Geneva and a project at SU Oren Lyons Hall along with several smaller projects in the Syracuse area.

We also wrapped up work on the Utica College Construction Management Building, Thurston Hall, and are currently working on Building 778 in Rome, Cortland Medical, ARC Newark, The Bank Tower and Community Corners in Ithaca, and SU Archbold.

Some of our upcoming work includes interior and exterior work at Green Hills Plaza, a few more phases at Planned Parenthood and the State Tower Building, another project at G&C foods, and three new buildings at Utica college (all student housing). We are also bidding new projects all the time. The estimators have been very busy.

Stewart Ave Apartments

Steve Gordon (PM) and Forrest Todd (S)

Remember to work safe and if you need anything to do or make your job safer, contact Rodger, Mike, Steve or myself. Thanks for all the hard work and working overtime when our jobs call for it.

CONGRATULATIONS

Aiden Parker Jason & Sara Smith

Andrew Greg Janovsky & Isabelle Elford

Nick & Erica Lalone 8.4.18 Chris & Megan Chism 8.18.18

Utica College Construction Management Building Steve Gordon (PM) and Mike Sgarlata (S)

Masonry Mention This summer has been a season for change at Doyner. Jim Polakiewicz, Director of Operations since 2014, has returned to a Senior Project Management position with Hayner Hoyt. His leadership will be greatly missed.

Kevin Agostini, formerly with Barnes and Cone, has taken the position of Project Manager/Estimator, while Jim Cziesler has moved into the position of General Field Superintendent. They are happy to step into leadership roles at Doyner and are expecting great things to happen!

In project news, we’ve recently completed work at the Iron Pier Apartments, St. James Church, and Turning Stone Casino Commons.

We’re wrapping up castle construction at TCGPlayer in downtown Syracuse. Later this fall we’ll also be starting work at Retina-Vitreous Surgeons in Liverpool.

TCGPlayer Headquarters

Kevin Agostini Project Manager/Estimator

Jim Cziesler General Field Superintendent

Iron Pier Apartments

Featured Work

St. Joseph’s Cardiovascular Center

400-404 and 406 Stewart Ave

Cayuga Med Behavioral Health Unit

Project Team Adam Legg (PM), Bill Enright (PS), Jim Condon (MEP), Joe Cutro (S), Kyle Robinson (PE), Jeff Wrobleski (E)

Project Team Jim Polakiewicz (PM), Chris Bullock (PS), Justin Hayward (PE), Jerry Marlow (E), Steve Gordon (LI-PM), Forrest Todd (LI-S)

Project Team Adam Legg (PM), Carmen Pontello (PS), Jon Livesay (PE), Jeff Wrobleski (E)

45,000 sf center consolidates cardiac services in a central area and includes patient bays, procedure rooms, and more

Two multi-use buildings rebuilt after a fire—a blend of commercial and apartment space

Benton Hall at Colgate University When you walk onto campus at Colgate University, it is immediately apparent that you are stepping into an environment that values history, tradition, and continuity.

The architectural vernacular is primarily local stone which seamlessly blends the old with the new, as is the case for the university’s newest building, Benton Hall.

The 17,600 square foot LEED Platinum facility is the new home of the Center for Career Services and the Office of National Fellowships and Scholarships. It features advisement suites, administrative offices and flexible common areas suitable for a variety of needs.

The attention to detail in the building design is apparent.

The Academic Quad entrance boasts an ornate vestibule and a welcoming reception area. With high-end finishes throughout, Hayner Hoyt carpenters performed all millwork, including the installation of a decorative threepiece crown molding.

Dark granite stairs complemented by brass handled railings, coffered ceilings, recessed lighting and concealed door openers all work to create a space that is both functional and beautiful.

The building may look as if it has already stood the test of time, but it claims the ultimate in modern building materials. The exterior is comprised of a fluid membrane, layers of foam and fiberglass insulation, and then finished with bluestone and cast stone. Offset by special triple-pane windows from Germany, the facility implements a steam and chilled water heating and cooling system accompanied by an energy recovery ventilation system that preconditions the air. As a bonus, the outdoor stairs are heated to prevent the need for snow removal during the winter months and provide a safer walkway for students and staff.

6,000 sf second-floor addition which includes patient and group therapy rooms, dining and social spaces

Project Team Sam Doss, Tim Brz Christopher James K

Colgate Residence halls

Barnes Center at the Arch

COR Inner Harbor Development

Project Team Bob Mastro (PM), Kenny Crossway (PS), Jeff Shank (PS), Matt Herron (APM), Zach Bates (PE), Jeff Uryniak (E)

Project Team Sam Doss (PM), Andy Stoffle (PS), Adam Wood (PS), Shawn Bryant (PS), Mike Speach (PE), Josh Snyder (PE), Jacek Bartczak (BIM), Jeff Wrobleski (E), Mike Whalen (LI-PM), Kody Parkhurst (LI-S)

Project Team Doug Hammond (PS), Jim Cziesler (GS), Jim Polakiewicz (PM)

Twin residence halls—new construction totaling over 84,000 sf and constructed of native stone

176,000 sf addition/renovation to create a comprehensive recreation and wellness facility at Syracuse University

zuszkiewicz, Aaron Devereaux, Jeff Uryniak, William Barker Jr., Ben Blackwelder, r Blake, Kevin Bishop, Noah Bishop, Michael Clemens Jr., Rodney Hilton, s Huxford, Thomas Kaulback, Robert Labarre, Dietrick Roberson, Kevin Rodford, Kim Rossignol, Randy Shantel, Stacy Sheppard, James Stokes, Alex Veras, Robert Wood, Graden Decker, Brian Field, Gordon Hilts, Robert Maiura, Trevor Nourse, Steven Whaley

Doyner provided masonry services for the new Iron Pier apartments that went up on Van Renssellaer.

How do we develop a new customer? with Tim Dunn Vice President of Pre-Construction

It’s a well-established fact that most of our revenue is generated from repeat customers, and we’re proud of our reputation for building strong customer relationships. But how do we go about winning a new client?

In April of this year, I received an email from Gary regarding a healthcare project in Sodus for Finger Lakes Community Health. He found the listing in the Western New York CDCNews, which is typically not the most successful resource, but the estimating group had a little available capacity at the time, so I called the architect and we received an invitation to bid the project.

We pulled together a team of people to work on the bid and ultimately we were not successful on that project. However, through that initial exposure and a reference from Dwyer Architectural, Jeremy received a phone call several weeks later regarding another Finger Lakes Health project in Geneva. Making the most of the opportunity, he quickly gave them a rough estimate of cost and an idea of how we’d approach the project to meet a demanding schedule.

Impressed with the prompt and thorough response, we were able to secure the project, ended up assisting with the design and committed to getting them on a fast track schedule.

We jumped through a lot of hoops to meet the opening date, but now we’ll be budgeting FLCH’s next building. It goes to show that customer service is everything. Once we got our foot in the door, our company culture took over!

The best sign of a job well done is being asked to come back and we’ve got another happy customer to prove it.

Developing a new customer can come in a lot of ways, but it takes all of us to bring it to fruition.

We converted a hair salon into an urgent care center for FLCH. Project Team: Caleb Cramer (PM), Conor Utter (PE), Jason Wheeler (PS), Jeff Wrobleski (E)

See Something, Say Something with Stu Cavuto Director of Safety

Not long ago I was riding an Amtrak train from New York to Syracuse. As a routine procedure they switch locomotives outside of Albany. The process takes an hour and riders are allowed to disembark to get fresh air and stretch. Being curious, I went to the front of the train to watch the crew uncouple the train engine to prepare to make the switch. It soon became apparent that there was an issue uncoupling our locomotive from the train. Several Amtrak employees watched as they rocked the locomotive back and forth while moving the uncoupling lever without success. After multiple attempts, one worker jumped from the platform between the train and locomotive and began working the coupler with his hands. My traveling partner remarked “I’ll bet their safety guy wouldn’t appreciate this act”. As soon as the words came out of his mouth, the train again began rocking back and forth until the coupler popped free and the locomotive could pull away.

As the man climbed back onto the platform, I am sure he thought he had done his part to keep the train on schedule. Yet, we could hear him say to his companions “If D.R. had seen that, I would be getting fired.” One worker replied, “You’d be getting transferred to nights for sure.” and a third remarked “There is no way I would’ve jumped down there. I would have red tagged it and they’d finally have had to fix it.”

As I rode home in the dark train, the operation I had just witnessed played through my mind. I had just observed an incredibly unsafe act and saw how the workers responded to the incident. The first man acknowledged if he had been caught he would be fired…It was clear he KNEW he was acting unsafely. The second confirmed the act was unsafe, but was slightly less concerned (you’ll be transferred). The

third worker recognized the danger as well as understood the path to correct the problem. Yet, with that wide variety of insight into the problem, no one was vocal about a life threatening situation or attempted to stop the act. We were potential witnesses to see a man lose his life or be permanently injured and yet no one spoke up. Everyone saw, no one said a thing. I still think about that night.

I struggle to understand how people could become so complacent they would risk their lives for such little gain.

Our three companies are better than that. I have no doubt someone would speak up. There is no one here that would put the schedule ahead of safety. In fact, as we change our safety culture, we are creating an environment where we are working safer than ever before. As we do, we are learning that safer can often mean quicker and more efficient. Injury free means a stable staff where everyone succeeds. Materials on wheels, clean floors and aisles means reduced trips, slips and falls.

Your Safety Team is working hard to improve safety at all of our job sites. More importantly, we are recognizing members of the team for their efforts toward safety. When our guys see something, they say something. Our unique Safety Bucks program, which rewards workers for safe acts is a big success. We are averaging ten nominations a month acknowledging exceptional safe acts. We are seeing many examples of coworkers watching out for the other guys. One crew even named “Safety Deputies” to help maintain site safety, encouraging their crews to speak up and enforce safe work practices.

Our goal is simple. We want everyone to go home safe every day. It is our safety culture. IF YOU SEE SOMETHING, SAY SOMETHING.

Medical Insurance Premiums with Terri Anderson Director, Human Resources

It is hard to believe that summer has ended, The Great New York State Fair has come and gone and holiday decorations have already appeared in stores. In the HR world that means it is time for year-end planning including defining and negotiating rates for our 2019 insurance plans.

As everyone knows, the big-ticket cost for both employees and the company is medical insurance. From January 1 through August 23, 2018 the company paid approximately $850,000O for medical insurance with employees contributing approximately $150,000 toward that cost.

Our medical insurance premium is based on a variety of factors, some of which are under our control, some are not. Uncontrollable factors include: insurance carrier administrative expenses, federal fees and taxes, New York state fees and taxes, geography, uncertainty as changes to the Affordable Care Act continue to be implemented, and national trends in medical spending to name just a few. It is a pretty daunting list of items that affect premium costs that we have no control over.

But there are also controllable factors and each employee can take an active part in reducing our health care claims cost and medical insurance premiums: • •

•

•

Follow the recommended guidelines for preventative health care.

Visit https://www.cdc.gov/prevention/.

A visit to a primary care doctor to identify and then treat high blood pressure is much less expensive that an in-hospital stay following a stroke or heart attack.

Each year we have a couple dozen employees who do not use any health care during the year. While not using any health care services may sound like a cost reduction strategy, it is certainly not a good long-term strategy to prevent catastrophic future claims. If you do not currently have one, you can find a primary care doctor on the MVP website at www.mvphealthcare.com.

Request generic or tier level 1 drugs whenever possible. Prescription drugs are classified into a three-tier system with tier one (generic) drugs being the lowest cost option and tier three (specialty) drugs the highest. Our current medical insurance plan already offers an employee incentive to use tier one drugs based on co-pays: tier 1 = $10 co-pay, tier 2 = $30 co-pay tier 3 = $50 co-pay. If you do take prescription drugs you should note the co-pay you have for each prescription. If higher than $10.00, you may want to ask if there is a less expensive generic version available to reduce your cost.

Look for the most cost effective vendor for services.

• The cost for the same drug or medical service can have wide price variations at different locations. The Apple app GoodRx® (free) will show you prices for the exact same prescription at different locations. I checked and prices for a 30-day supply of a common thyroid medicine (levothyroxine 125 mcg) ranged from $10.00 (Walgreens) to $17.99 with a coupon (Pricechopper). In this case shopping for the lowest cost supply option could reduce the company’s overall medical cost because the insurance carrier is paying either nothing ($10 cost = $10 employee co-pay) or $7.99 ($17.99 cost - $10.00 employee co-pay = $7.99).

•

The free MY Medical Shopper app will give you the same information for different medical tests or procedures. The app showed prices for a MRI of the neck/shoulder (without dye) ranged from $315 to $1,150 at four area hospitals. Your cost is fixed because a $100 co-pay is required, however, the claim cost varies from $215 to $1050 for the same service. And higher claim costs translates to higher premiums for the Company.

playing it safe

with Vadim Potorac Network administrator You may have heard of a new law called the General Data Protection Regulation (GDPR) which took effect in late May, shortly after Facebook came under fire for its recent privacy crisis. Developed by the European Union (EU) to protect European citizens, the law designates that companies need your consent to collect your data and you should only be required to share data that is necessary to make their services work.

While the law was developed by the EU, you have probably noticed an up-tick in emails and alerts from companies informing you of changes to their privacy policies. Due to the fluid nature of the online world, many US commercial entities with a strong web presence are adjusting their data collection methods, at least in part because if they target an EU audience, then by law they must comply with the GDPR. Here are some of the main tenets of the GDPR that are impacting privacy policies: • Personal data for individuals shall be processed lawfully, fairly and in a transparent manner.

People need to be told what is being collected and for what purpose.

• Personal data shall be collected for specified, explicit, and legitimate purposes. It shall not be used for any other reasons that conflict with these purposes.

• Personal data shall only be kept and processed for as long as it is required for that purpose and for no longer than that.

• Personal data must be kept up-to-date and accurate.

• People have the right to receive a copy of their data, or can request that their personal data no longer be used.

• Organizations must implement appropriate security measures to protect personal data against accidental or unlawful destruction, loss, alteration, or disclosure.

• In addition, organizations need to ensure all staff members who handle personal data are properly trained in how to secure and protect that data.

The protection measures that are in place to secure personal data must ensure a level of protection appropriate to the sensitive nature of the data. These measures should be regularly reviewed and updated. It is likely that a similar law will eventually be implemented in the US.

New Additions Kayleigh & Mackenzie Dan & Lauren Lostumbo

625 Erie Boulevard West Syracuse, NY 13204

Carter Josh Swallow & Ashley Davenport

Nanci’Lyn Kylee Kyle Robinson & Sarah Bobenhausen

Haley Anne Granddaughter to Sam Doss

Brixton Cole Grandson to Terri Anderson

Evelyn Mary Granddaughter to Gary Thurston & niece to Jeremy Thurston

Safety Bucks Update Have you noticed a team member who goes above and beyond to keep our job sites safe? Nominate them for Safety Bucks!

Simply email or call Stu Cavuto to make your recommendation.

Nominees receive Safety Bucks to spend on catalog items and are entered into a monthly drawing for a special prize.

In June, Bob Young won a $100 Home Depot gift card. In July, Kim Rossignol won a Yeti Cooler. And so far we’ve awarded Safety Bucks to recognize over 50 instances where someone noticed someone else taking steps to improve safety on our sites.

Keep up the safe work!

Top 5 Safety Bucks Earners as of 7/30/18 1. Shawn Bryant $50 2. Tim Brzuszkiewicz $40 3. Jason Wheeler $30 4. Bill Barker $25 5. Tom Kiselica $25

welcome to the team Craig Agostini Christopher Burke Lucas Floyd Jaiqwan Jones Nicholas Kier

Jonathan Livesay Dan Lostumbo John Marshall Jeffrey Shank

Joshua Swallow Brenden Whalen Kevin Agostini Garrett Hunter

company anniversaries June Jerry Everson (8), Tom Kiselica (10), Doug Hammond (16), Brian Kiddle (8), Cory Hilts (2), Traci Rio (15), Zachary Bates (1), Chris Urtz (1), Johnathan Malone (2), Tim Moran (2), Terri Anderson (5), Jim Cziesler (9), Nick Lalone (4), Albert Merithew (1), Eric Metzger (5), Jordan Deyo (1), Ryan Riggall (1) July Jerry Marlow (10), Kevin Parkhurst (20), David Galavotti (7), Bob Young (1), Joseph Sgarlata (20), Mike Whalen (20), Kyle Robinson (1), Myungjoo Park (1), Steven Scofield (3), Mary Ann Carney (13), William Coon III (6), Forrest Todd (10), Rodger Parkhurst (20) August Glenn Peryea (33), Maureen Barry (30), Brian Field (1), Steve Whaley (1), John Murabito (21), Jason Wheeler (1), Bob Labarre (45), Steve Benedict (38), Marshall Simmonds (1), Jim Lostracco (3)

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