The Hardware Journal September/October 2025

OUTSTANDING DURABILITY - MEET MEDITE TRICOYA EXTREME WITH A 50-YEAR GUARANTEE

The smarter alternative

Traditional construction materials such as concrete, plastics, and metal have long dominated the industry. While strong, they can be heavy, energy-intensive to produce, and lack versatility. That’s where innovative solutions like MEDITE TRICOYA EXTREME (MTX) come in.

This high-performance wood panel redefines what timber can achieve in both interior and exterior environments. Resistant to fungal decay, with swelling and shrinking dramatically reduced, MTX is ideal for a wide array of applications including external doors, outdoor kitchens, planters, sculptures, artistic installations, signage, shopfronts, and wet rooms.

Built for lasting performance

Manufactured using acetylated wood fibres, MTX offers durability throughout the panel, not just on the surface. It carries a 50-year guarantee above ground and 25 years in ground contact. With an extended coating life that lowers maintenance costs, MTX provides a sustainable and costeffective alternative to traditional materials.

Lightweight and versatile

Significantly lighter than concrete or metal, MTX simplifies handling and transport, reducing installation time and

environmental impact. It offers ease of working and finishing, allowing for interesting designs and a smooth, paintable surface - opening possibilities for everything from intricate cabinetry to striking external façades.

MTX has already been trusted in a wide range of projects, including:

– Non-slip decking at The Eden Project in the UK, www.edenproject.com

– Eco-friendly wilderness cabins.

– Premium external wooden doors.

– Contemporary outdoor kitchens and seating areas.

– Durable garden buildings and unique architectural domes.

Whether it’s cladding, soffits, fascias, garden structures, or interior furniture in humid environments, MTX delivers the strength, sustainability, and design freedom demanded by today’s construction and joinery professionals. It’s built to lastand built to perform.

To learn more about MEDITE TRICOYA EXTREME, visit www.mdfosb.com

PRESTIGE BY FLEETWOOD - SETTING A NEW STANDARD IN PAINT

Every so often, a product comes along that changes the landscape of an industry. For Ireland’s paint industry, that product is Prestige by Fleetwood. Four years in the making, Prestige is the brainchild of Karena Hyland, Research and Development Manager at Fleetwood, who set out to create a paint that would feel truly luxurious not just in look, but in performance.

“Our goal was to create a paint that feels luxurious in every sense from the depth of colour to how it performs in busy family homes,” explains Karena. “Prestige uses the highest quality ingredients, applies beautifully and lasts for years. It’s everything we know about paint, brought together in one range. After four years of development, we are proud to say it was worth the wait.”

That dedication shows in every detail. Prestige combines advanced resins, exceptional pigments and cutting-edge technology to deliver a flawless finish with superior durability. It’s also LEED and BREEAM certified, offering professionals a product that is as environmentally responsible as it is technically advanced.

Two breakthrough formulations lead the range: Air-Purifying Scrubbable Matt, a dead-flat finish that actively breaks down harmful VOCs while delivering unrivalled colour depth and durability; and Multi-Surface Matt, a versatile solution designed to cover walls, ceilings, doors and panelling in one seamless coat, saving time without compromising quality. But Prestige isn’t only about science, it’s about style. In collaboration with award-winning interior designers Arlene McIntyre and Róisín Lafferty, Prestige by Fleetwood offers a carefully curated colour palette that balances timeless sophistication with modern creativity.

For painters, decorators and hardware professionals, Prestige by Fleetwood is a complete package of performance, sustainability and design leadership. Available in Prestige by Fleetwood stockists nationwide.

Prestige by Fleetwood, Fine Paint.

Karena Hyland, Research and Development Manager at Fleetwood with award-winning interior designers Arlene McIntyre and Róisín Lafferty.

Prestige by Fleetwood.

Image 1: Gris Mouette 06 Arlene McIntyre Collection Image 2: Necchi 093

Photography by Ruth Maria, Róisín Lafferty Collection Image 3: Wynwood 102 Prestige by Fleetwood Core Collection.

Market Intelligence

BUSINESS INDEX Q2 2025 RESULTS

Business Index Quarter 2 2025 - Year-on-Year Comparisons

The Q2 growth varies across member groups, being most evident among rural members.

Monthly Business Index 2025 - Year-on-Year Comparisons*

The year to date growth for 2025 is at 5%.

Business Index Annual Review 2023 - 2025

Total Market (All Categories) Month on month comparisons*

Seasonality (2025 in blue, 2024 in red, 2023 in green).

The Business Index is collecting and analysing data at category level. If members would like to contribute and benefit from category data please contact Martin at 087 2226532

IRELAND’S HARDWARE INDUSTRY WELCOMES MINISTER JAMES LAWLESS TO BRIEFING

Hardware Association Ireland (HAI) welcomed James Lawless TD, Minister for Further and Higher Education, Research, Innovation and Science of Ireland to a briefing of its members on Friday, 12th September at the headquarters of General Paints Group, Celbridge, Co. Kildare. The event brought together key decision-makers from the hardware and building materials sector to discuss the strengthening of the sector.

Key topics addressed during the meeting included:

– Strategies and innovations for supporting builders and tradespeople.

– New apprenticeship pathways for students leaving secondary school.

– Challenges facing business owners in an era of full employment.

Minister Lawless said: "I was delighted to meet with Hardware Association Ireland members who represent all levels of the supply chain, from international companies to independent hardware businesses. The hardware and building materials sector is a vital part of Ireland’s broader construction industry. My Department and I will continue to engage with stakeholders as we work together to strengthen the construction skills pipeline at every level."

Commenting on the event, Martin Markey, Chief Executive of Hardware Association Ireland said, "Today's discussion with Minister Lawless is of key interest to the hardware sector, obtaining the latest information directly from Minister Lawless. The exchange of information, ideas and strategies here will undoubtedly strengthen our community and drive future success."

L to R - Myles Conlon, Country Manager, Access Plastics Ltd; Denis O'Connell, Clane Providers; Paul Candon, HAI President; Tara Brennan, Marketing & Development Director, Chadwicks Group; James Lawless TD, Minister for Further and Higher Education, Research, Innovation and Science of Ireland; with Rachel O’Connor, Managing Director at General Paints and Martin Markey, HAI CEO.

HAI RESPONDS TO BUDGET 2026

Hardware Association Ireland (HAI) will confine its comments to issues pertaining to Housing - and it looks positive. As always, the insights are in the details and HAI will be seeking these over the coming weeks.

We will share a more comprehensive response soon.

Housing Living City Initiative

– The Living City Initiative supports the enhancement of older housing and commercial properties in the designated Special Regeneration Areas in Cork, Dublin, Galway Kilkenny, Limerick, and Waterford. Extending it to the end of 2030

– Increasing its scope for residential properties from those built before 1915 to those built before 1975.

– Furthermore, amending the scheme to support the use of “above the shop” premises for residential purposes

– Where the works are carried out by enterprises, the maximum amount of relief available will be increased from €200,000 to €300,000 and providing greater flexibility on the time period over which the relief can be claimed.

– Adding five regional centres under the National Planning Framework to the scheme. These are Athlone, Drogheda, Dundalk, Letterkenny, and Sligo. Adding Special Regeneration Areas to these towns will require careful planning and preparation by the relevant Local Authorities

Construction Costs

–

To further incentivise the provision of new residential units, introducing an enhanced corporation tax deduction for certain costs incurred on the construction of apartment developments, and for the conversion of non-residential buildings into apartments, to improve the viability of such developments. It will be available for projects where a Commencement Notice is submitted on or after the 8th of October 2025, and on or before the 31st of December 2030.

VAT on Apartments

– Reduction in VAT to 9% from 13.5%, effective from budget day until the 31st of December 2030.

HAI RESPONDS TO BUDGET 2026 (CONT'D)

Retrofitting Deduction for Landlords

– To continue supporting the upgrading of rental housing stock, rolling over the Income Tax deduction for small landlords, who retrofit their properties, for a further three years.

Derelict Property Tax

– The introduction of a new Derelict Property Tax, which will be implemented and collected by the Revenue Commissioners. This new tax will replace the Derelict Sites Levy, which is currently charged at a rate of 7% on the site market value. The new tax will not be charged at a lower rate than this.

– Legislation introduced providing for the Derelict Property Tax in 2026. Preliminary registers of dereliction will be published in 2027, and the tax will be implemented as soon as possible after this date.

Residential Zoned Land Tax

– The Residential Zoned Land Tax introduced in Budget 2022, came into effect on 1st February 2025. This tax is designed to increase the national stock of zoned and infrastructurally serviced land and to deliver housing across the country.

– An exemption in 2026 if owners seek to have their land rezoned to reflect the genuine economic activity being carried out.

Cost Rental Housing

– Exemption of the rental profits arising from homes that fall within the Cost Rental Scheme from corporation tax.

Residential Development Stamp Duty Refund Scheme

– The Residential Development Stamp Duty Refund Scheme is due to expire at the end of this year. In this year’s Finance Bill, it will be extended until the end of 2030. This scheme provides for a partial repayment of the Stamp Duty paid on a deed of conveyance or transfer of land where the land is subsequently developed for residential purposes. Provision of full Stamp Duty refund to be claimed in respect of a multi-phase development at the commencement of the first phase of that development.

For further information about our response to Budget 2026 please visit www.hardwareassociation.ie

RONAN EGAN TAKES THE HELM AT SANBRA GROUP HARDWARE DIVISION

The Sanbra Group has appointed experienced business leader Ronan Egan as Managing Director of its Hardware Division, which includes Herron & Son (Sligo), Allgrip (John Murphy, Castlerea), John Riddel & Son (Lisburn), and Irish Abrasives, with the change having taken effect since April 2025.

The division serves Hardware and Agri merchants nationwide through the four established wholesale distributors: Herron & Son in Sligo specialises in trusted hardware brands including Herdguard agri and fencing products and Workman long handled tools, and is also now the home of Irish Abrasives distributing Super Quality cutting discs.

John Riddel & Son in Lisburn has served Northern Ireland's building trade since 1803 with a curated selection of trusted construction materials.

Allgrip (John Murphy) in Castlerea focuses on superior fixings and fasteners.

Hardware Division Director Colum Murphy said “The business chose Ronan because his track record of scaling multi-brand distribution businesses speaks for itself, and his focus on operational discipline and customer service fits the Hardware Division's growth agenda."

Ronan led Agri-parts distributor Genfitt (Mayo) Ltd from 2006 until early 2025, steering it through Kramp's acquisition and a major e-Commerce roll-out. His remit at Sanbra Group's Hardware Division is to consolidate the four wholesale and distribution businesses and push expansion on both sides of the border.

Ronan welcomed the move, saying "I look forward to working with these wellestablished businesses that have real heritage in the hardware industry and exciting brands that merchants trust."

The transition sees Stephen and Colum Murphy move to non-executive board

DIGI IS NOW PROUDLY ‘GUARANTEED IRISH’

For more than 50 years, Guaranteed Irish has been a national symbol of trust and excellence. It guarantees that member businesses support sustainable, local jobs and communities. It is a guide to buyers to help them make better choices. These are the reasons cited by DIGI Managing Director, Alan Brown, that the company is immensely proud to have been accepted as a Guaranteed Irish member.

Membership is only awarded to businesses who create and sustain quality jobs, invest in local communities, and are dedicated to Irish provenance in a sustainable manner. DIGI Systems and DIGI Labels now join circa 2,000 other vibrant businesses, both homegrown and international, who share the same values.

Looking for the ‘G’ allows buyers to know that for every €1,000 spent, a further €500 is contributed to the Irish economy. DIGI’s customers can now be assured they are supporting jobs in the community, helping to reduce carbon footprint, and helping to make Ireland a better place to live and work.

Like Guaranteed Irish, DIGI believe enterprise is at the heart of thriving communities. In just four years, the company has increased its number of employees by 56%, and it has ambitious yet realistic plans for further growth. The company continually invests in its people and premises to achieve accreditations, such as BRCGS. This ensures its sites, people, processes and products are world-class, and suitable for a wide variety of customers.

positions, ensuring their decades of market knowledge and supplier relationships remain within the business while Ronan takes charge of day-to-day operations.

The appointment positions the Sanbra Group Hardware Division for continued expansion across Irish markets.

The Sanbra Group has appointed experienced business leader Ronan Egan as Managing Director of its Hardware Division.

Alan Brown, Managing Director, DIGI Systems.

DARGAN TOOLS PARTNERS WITH PREMIO TO TRANSFORM B2B SALES

Dargan Tools, one of Ireland’s leading distributors to hardware stores and builders’ merchants, has partnered with Premio to launch a fully digital B2B platform. Founded in 1981, Dargan Tools has long been recognised for its quality and reliability, introducing one of Ireland’s first “own brand” hand tools range and supplying a wide selection of premium construction and garden products. Operating from a 40,000 sq ft warehouse in Carlow and stocking over 3,000 products, the company continues to provide efficient nationwide distribution for its trade customers.

To manage thousands of products and accounts more effectively, Dargan has partnered with Premio to streamline workflows and modernise its ordering processes. Integrated with Dargan’s Intact ERP, the platform provides real-time product, pricing, and stock information, while enabling customers and staff to place orders and access quotes 24/7. Automated catalogue updates reduce manual work for employees, freeing them to focus on delivering excellent service.

“Premio has modernised how we work. Customers now get instant access to the information they need, and our team can focus on building relationships instead of chasing paperwork,” says Joe Doolan, Managing Director, Dargan Tools.

Both Dargan Tools and Premio are proud members of Hardware Association Ireland (HAI), and this project marks Premio’s first

partnership with a fellow HAI member. With the platform now live, this collaboration represents an important step forward in efficiency, customer service, and innovation, and both companies look forward to seeing the benefits for employees and customers in the months ahead.

Discover how Premio can help transform your business at www.premio.ie and explore Dargan's new digital platform at www.dargantool.com

HAI MEMBERS TOUR GLENNON BROTHERS’ BALCAS SITE

The Hardware Association Ireland (HAI) Executive Committee and members were warmly welcomed by Glennon Brothers to their BALCAS Timber site in Enniskillen in September.

The visit began with an in-depth factory tour, offering members the opportunity to see first-hand the scale and innovation behind one of the leading timber operations on the island of Ireland.

Following the tour, guests enjoyed a networking lunch and an engaging presentation by Mike Glennon exploring the latest developments in the timber sector, generating a compelling discussion on their implications for the wider hardware and building materials industry.

HAI would like to thank Mike Glennon, Pat Glennon and the entire Glennon Brothers and Balcas team for their generous invitation and hospitality, and all who joined us on the day.

HAI Board and members with Glennon Brothers team members at Balcas site in Enniskillen.

HARDWARE ASSOCIATION IRELAND BACKS WORLD VACANT HOMES DAY

Hardware Association Ireland (HAI) is proud to support World Vacant Homes Day; a new international awareness initiative focused on bringing vacant and derelict homes back into use.

Having taken place for the first time on 8th October 2025, the day shone a spotlight on the global challenge of long-term vacant residential properties, and the opportunities they offer for boosting housing supply, regenerating communities, and promoting sustainable development.

Why a World Vacant Homes Day?

Vacant housing is a shared challenge across many nations. In Ireland alone, the 2022 Census recorded 163,433 vacant homes. Even returning a fraction of these to use could make a meaningful difference to housing availability.

Globally, the figures are even more striking:

– Japan: over 8.5 million vacant homes

– United States: around 14.9 million vacant or underused dwellings.

As the representative body for Ireland’s hardware and building materials sector, HAI knows the vital role our industry plays in enabling reuse and refurbishment. Every empty home brought back into use requires skilled tradespeople, quality building materials, tools, and advice - all of which our members are pleased to assist with.

By dedicating one day each year to this issue, World Vacant Homes Day aims to:

– Raise public awareness and understanding

– Encourage collaborative, cross-border solutions

– Support national and local regeneration goals

– Inspire practical action from governments, communities, industry, and individuals

Why 8th October?

The date was chosen to align symbolically with other global observances and housing conversations:

– Falls within Urban October, UN-Habitat’s month-long campaign on sustainable urban development

– Close to World Habitat Day (first Monday in October)

– Positioned between World Cotton Day (7th) and World Post Day (9th), ensuring visibility

This timing ensures the campaign benefits from the heightened global focus on housing rights, inclusion, and sustainable development during October.

How the Day Will Be Marked

World Vacant Homes Day will be driven by international partnerships, bringing together Empty Homes Networks, housing bodies, NGOs, communities, and industry stakeholders.

Activities will include:

– Shared resources and media campaigns

– Political, community, and social outreach

– Case studies showcasing successful vacant home reuse

– Events to highlight the scale and impact of vacancy across nations.

A Global Call to Action

World Vacant Homes Day invites governments, councils, housing professionals, retailers, and community members to work together in tackling vacancy.

For Hardware Association Ireland, supporting this initiative reflects our ambition and mission: to enable vibrant, sustainable communities by ensuring that homes can be repaired, refurbished, and returned to use. By equipping people with the right tools, materials, and expertise, our members are central to making this change possible.

With coordinated effort, we can transform underused housing into thriving homes and vibrant neighbourhoods.

We look forward to supporting this global movement and working with partners to help transform underused housing into thriving homes and vibrant communities.

Further details will be announced shortly. Please contact Tom Gilligan tgilligan@mayococo.ie if you wish to get involved.

#WorldVacantHomesDay

Tom Gilligan, Director Of Services, Mayo County Council.

QUINNS SUPPLY STORES, EDGEWORTHSTOWN CELEBRATES ITS 150TH ANNIVERSARY

Quinns Supply Stores, Edgeworthstown, celebrated its 150th anniversary with a large event on September 20th. A real red-letter day for the Quinn family, their staff and many loyal customers.

Succeeding their late father, Patrick Snr, co-owners Hugh and Patrick Quinn are the fifth generation of this family business with a deep-rooted history in the local community.

Established in 1875 by their great, great grandfather, Quinns Supply Stores has maintained its growth through wars, recessions and epidemics. There is no doubt that the business’ long success is attributed to their loyal customers and some 15 dedicated members of staff. Indeed, one of the current staff, Betty, recently celebrated over 54 years of loyal service to Quinns, a worthy milestone in its own right!

The business has been affiliated to Topline for over twenty years and the owners attribute much of their ongoing success to this partnership. Hugh believes that its alliance with Topline was an important highlight for the business and “a critical contributor to its survival and continued success”.

Celebrating success and thanking the local community were at the core of its 150th celebration, with the Sam Maguire Cup holding centre stage during its main event on the day. For some in attendance, it was commented that this was as close as anyone in the county has been to Sam, but they continue to remain optimistic for future success on the GAA pitch!

Alongside the fun and events of the day, the Quinn family donated the proceeds of sales on the day to two local causes, both close to the Quinn family - Edgeworthstown GAA and the Edgeworthstown District Development Association.

And last but not least, Hugh and Patrick both expressed heartfelt thanks to those suppliers who kindly supported their celebrations.

WIN COMBILIFT’S LANDMARK

Combilift, a global leader in multi-directional and customised handling solutions, has reached yet another remarkable milestone with the production of its 100,000th Combilift!

To celebrate this historic achievement, the company is offering the chance to win an exclusive forklift through a special competition, with all proceeds donated to UNICEF Ireland's Children’s Emergency Fund.

The 100,000th Combilift was debuted at IMHX, Birmingham, on 9th September giving attendees the premier opportunity to see this exclusive model up close.

With your support, Combilift aims to raise in excess of €100,000 to help *UNICEF deliver urgent aid to children impacted by conflict and natural disasters - providing life-saving support wherever and whenever it’s needed most. Thanks to this fund, UNICEF maintains its status as one of the fastest responders working in over 190 countries to deliver critical support - including clean water, medicine, therapeutic food and temporary schools.

Every ticket sold brings you closer to owning a piece of Combilift history and also makes a real difference in the lives of the world’s most vulnerable children.

Don’t miss your chance to own a piece of Combilift history while contributing to a worthy cause. Visit the competition website, www.combilift.com/win-a-truck

* UNICEF does not endorse any company, brand, product or service.

All proceeds from this competition will be donated to UNICEF’s Children’s Emergency Fund (CEF).

With your support, Combilift aims to raise in excess of €100,000 to help UNICEF deliver urgent aid to children impacted by conflict and natural disasters – providing life-saving support wherever and whenever it’s

most.

Brighten up your storage solution with John Stafford & Sons brand-new mixed coloured tubs, now part of their new buckets and tubs range, giving your customers more choice and practicality in everyday use.

Focus on value now live! Alongside this launch, their current Focus on Value Autumn – Christmas offers are still available. Customers will receive a

free BBQ worth €499.00 when they spend across the range, ask your local Sales Representative for full details. This highlights their commitment to combining quality products with exceptional value to support their customers for their Christmas Retail Promotion. This promotion is designed to give retailers excellent profit margin opportunities and customers the very best in quality and pricing ahead of the busy festive period. For more information visit www.stafford.ie

BUILDING FUTURES: HOW MELLON EDUCATE'S COMMUNITY-POWERED BLITZ IS RESHAPING EDUCATION

Since 2002, Mellon Educate has harnessed the power of ordinary volunteers to deliver extraordinary impact in South African townships. Originally focused on housing, the charity pivoted in 2013 to build schools instead, committing to an educational transformation across communities that lacked access to quality learning spaces.

“I never imagined 23 years ago that the small journey I started would be joined by so many people over the years. I was deeply proud recently to mark the charity’s achievement of housing 250,000 people, and to especially recognise the enormous contribution of our incredible volunteers in making this possible.” - Niall Mellon, Founder & CEO.

The Building Blitz: Seven Days That Change Lives

Every November, the Building Blitz brings together hundreds of volunteers, often tradespeople, students, corporate teams, and community groups, from Ireland, the UK, the US, and South Africa. From 15th to 22nd November 2025, Blitz Week will once again mobilise individuals to build classrooms, toilets, playgrounds, and kitchens in just seven days.

The impact reaches far beyond bricks and mortar; it’s about creating safe, respectful learning spaces where thousands of children can truly flourish. Since 2013, Mellon Educate has helped enhance the educational experience of more than 65,000 students.

“Having taken part in a Building Blitz, I can say firsthand that the experience is truly transformative. In just seven days, you see classrooms rise from the ground, but more importantly, you witness the hope it brings to children and their communities. The sense of teamwork, purpose, and impact is unlike anything else. For those of us in the hardware and building industries, it’s a powerful reminder that the skills and materials we work with every day can change lives on the other

side of the world.” - Myles Conlon, Access Plastics and Board Member of Hardware Association Ireland.

This year’s Blitz is already oversubscribed, demonstrating the strength of public support, but applications for 2026 are now open. For those who want to be part of the movement, now is the time to register interest.

Ways to Help Beyond Volunteering

Mellon Educate recognises that not every company or individual can join the Blitz, which is why the charity has created a suite of impactful ways to contribute:

– CSR Partnerships “One Employee, One Child” Businesses can sponsor literacy slots for children, matching every staff member with a child in the year-long programme. This builds measurable social impact, strengthens employee engagement, and aligns with ESG strategies.

– The Literacy Hat Challenge Companies sponsor literacy hats, branded versions of the iconic hard hats worn on Blitz sites. Each hat funds a Community Literacy Tutor to teach six children for a year. It’s a powerful symbol that connects the building trades to building literacy.

– Corporate Engagement

From donating materials to sponsoring volunteer teams, hardware suppliers, contractors, and builders can link their workforce and supply chain directly to global CSR ambitions.

A Collective Irish Achievement Reflecting on Mellon Educate's achievements; “Mellon Educate’s achievements are nothing short of remarkable. As a company deeply rooted in building materials and construction, we recognise the true value of creating safe, sustainable spaces. What inspires us most is how Mellon Educate has harnessed the

collective effort of volunteers and partners to transform not just buildings, but lives. Their work proves that when communities and industries come together, we can build more than classrooms, we can build brighter futures.” - James Dunne, Gyproc & ISOVER Ireland

From bricks to books, Mellon Educate is not just building schools, it’s building futures.

To register interest for the 2026 Building Blitz or to explore CSR and sponsorship opportunities, scan the QR code or email info@melloneducate.com

Myles Conlon, Access Plastics & Board Member of Hardware Association Ireland with Niall Mellon, Founder & CEO.

Volunteers at work in South Africa.

News & Products

THE EU DEFORESTATION REGULATION (EUDR)

The EU Deforestation Regulation (EUDR), formally adopted as Regulation (EU) 2023/1115, entered into force on 29th June 2023. It represents a major milestone in the European Union’s commitment to reducing its global contribution to deforestation and forest degradation, underpinned by core policies such as the European Green Deal and the EU Biodiversity Strategy for 2030.

The EUDR applies to a set of commodities whose production is closely associated with deforestation: cattle, cocoa, coffee, oil palm, rubber, soya, and wood, along with numerous derived products including leather, chocolate, furniture, printed books, and paper. Operators placing these goods on the EU market or exporting them must ensure they are both deforestation-free (i.e., originating from land not deforested or degraded after 31st December 2020) and produced in accordance with the applicable legal requirements of the country of origin. They must also submit a Due Diligence Statement to the European Commission’s information system.

To register on this system operators who are importing and exporting will require an EORI number. Initially scheduled to become applicable from 30th December 2024, the implementation was deferred by one year in response to stakeholder concerns and system readiness. Under this revised schedule: Large operators and traders must comply from 30th December 2025*. Micro and small enterprises (with the exception of wood products) will have until 30th June 2026 to fully comply.

All regulated operators must exercise due diligence. This has three elements: Information gathering; risk assessment and risk mitigation. This includes supplying geolocation data of production sites, volume and supplier details, and evidence that products have not contributed to deforestation. These requirements are administered via the EU's dedicated Information System.

Where relevant products have been harvested or grown in a country designated low risk by the European Commission’s ‘risk’ categorisation process, they only need to complete the information gathering aspect under a simplified due diligence protocol available under Article 13 of the regulation.

Revenue & Customs will inspect customs declarations to ensure a due diligence reference number is provided. This number is automatically generated when a due diligence statement is submitted by an operator. These statements can cover multiple consignments and apply for up to a year.

Operators are entities who first place a relevant product on the EU market. Traders are other entities along the supply chain who buy and sell the same product. When a product undergoes a ‘substantial transformation’ i.e. wood in the rough turned into furniture that creates a downstream operator, and a downstream operator of this type must also submit a due diligence statement (however they can refer to previous statements).

Traders fall into two categories: Small and Micro enterprises who are not required to exercise due diligence whereas nonSME traders are treated like downstream operators and must submit due diligence statements.

Further information on this regulation is available on the website of the Department of Agriculture, Food and the Marine and the European Commission website including a detailed set of frequently asked questions, www.agriculture.gov.ie

* On going to print The Hardware Journal understands that the European Commission wants to push back the start date for the proposed legislation for one year until December 2026. A final decision will be available in the coming weeks.

REISSER IRELAND ANNOUNCES EXECUTIVE PROMOTIONS AS IT GEARS FOR GROWTH

Reisser Ireland Limited, a leading supplier of high-performance woodscrews and power tool accessories, recently announced a major leadership reshuffle designed to sharpen its strategic focus and accelerate growth.

Robert Mathews elevated to Managing Director

As of the 12th of September 2025, Robert Mathews, formerly Sales Director, has been promoted to Managing Director. Over his tenure, Robert has demonstrated a hands-on approach, strong market insight, and outstanding commitment to Reisser’s core values of quality and service. His new role will see him responsible for overall operations, strategy execution, and pushing Reisser Ireland to its next phase of expansion.

Jane O’Neill transitions to CEO Jane O’Neill, who has served as Managing Director until now, will relinquish that role and assume the position of Chief Executive Officer. She will focus on long-term vision, innovation, and external partnerships, ensuring that Reisser Ireland stays ahead in product development and customer satisfaction but also builds resilience in an increasingly competitive market.

Ruairí Cahill promoted to Sales Director

Stepping into the role of Sales Director is Ruairí Cahill, whose career at Reisser Ireland has been marked by consistent sales growth, deep relationships with customers, and a strong track record of building high-performing teams. Known for his strategic mindset and ability to spot opportunities in a fastchanging market, Ruairí has played a key role in expanding Reisser’s reach and strengthening its reputation among Ireland’s professional trades.

In his new role, Ruairí will lead the company’s national sales strategy, focusing on driving innovation, increasing market share, and ensuring Reisser continues to be the go-to partner for merchants and tradespeople across Ireland. His promotion reflects continuity, and also his proven leadership, industry expertise, and passion for delivering value to customers.

“This is an exciting moment for Reisser Ireland,” said Jane O’Neill, incoming CEO. “Robert and Ruairí have both shown the leadership, passion and results that our customers and team deserve. Together, we’ll continue to build on our reputation for excellence.”

“I’m honoured to be stepping into the role of Managing Director,” commented Robert Mathews. “With Jane’s strategic guidance and Ruairí’s sharp sales leadership, our aim is to push boundaries, keep delivering great products, and ensure the Reisser name is first choice for professionals across Ireland.”

Robert Mathews, Managing Director with Ruairí Cahill Sales Director.

News & Products

YOUR CUSTOMERS ARE UPGRADING, ARE YOU?

The Government’s Climate Action Plan includes targets for upgrading our housing stock, which accounts for around one quarter of all energy used in Ireland. With 1.8 million homes, the Government is committed to supporting 500,000 home energy upgrades to a minimum B2 standard and installing 400,000 heat pumps into existing homes.

SEAI is encouraging homeowners to make their homes more energy efficient through attic and wall insulation, moving away where possible from fossil fuel heating systems towards renewable options, including heat pumps. These upgrades result in warmer, healthier homes, that cost less to run and reduce Ireland’s carbon emissions.

The Government’s commitment is a valuable growth opportunity for Builders Merchants and Hardware Stores driving demand for retrofit skills and materials needed to support this transition.

Contractors registered with SEAI can deliver grant supported retrofit works. Builders Merchant and Hardware retail staff play a key role by advising on the materials, providing guidance and highlighting the benefits of home energy upgrades. This is an opportunity to upskill and grow their business, supporting Ireland’s sustainable energy transition.

Why Are Your Customers Investing in Home Energy Upgrades?

A home energy upgrade is a long-term investment that gives homeowners a warmer, healthier home with lower energy bills, a lower carbon footprint and added value to their home. With significant Government grants available through SEAI, more homeowners are seeking SEAI registered contractors.

The Opportunity for Builders Merchant & Hardware Stores

Given the drive for home energy upgrades, the demand for insulation materials and heat pumps is set to grow.

As it stands:

– 34% of houses have poor attic insulation, substantially below the current standard of 300mm.

– 26% of houses have poor wall insulation losing up to three times more heat than the current standard

– 57% of houses have inefficient heating systems and would benefit from moving to a heat pump, offering over 300% efficiency.

Free Retrofit Skills Course for Hardware Retail Staff Hardware Association Ireland, in collaboration with SEAI and Laois Offaly Education Training Board, have developed the Retrofit Skills for Sales training course for hardware retail staff.

This one-day course covers home energy upgrade basics including:

– Government Grant Schemes

– Principles of Heat Loss

– Insulation, Heating Controls, Heating Systems

– Airtightness and Ventilation

Course attendees will be able to advise customers on the home energy upgrade benefits and materials they need to avail of grants. The course launches on Monday 3rd November and is free of charge. See registration details on following page.

Find out more and register your staff at info@mountlucas.ie

SEAI has a number of different home energy upgrade programmes. See www.seai.ie for more information.

READY YOUR TEAM FOR RETROFIT

Every day, builders’ merchant and hardware store staff are asked about insulation, heating systems, and ventilation. With retrofit demand set to grow sharply, having confident, knowledgeable staff on the shop floor isn’t just good serviceit’s good business.

That’s why Hardware Association Ireland (HAI), SEAI and the National Construction Training Campus at Mount Lucas have come together to create Retrofit Skills for Sales. This fully funded, one-day course gives builders merchant and hardware store employees the know-how to guide customers through energy upgrades - from roof insulation to heat pumps - and to explain the government grants available.

The strength of this partnership lies in the complementary expertise each organisation brings. Hardware Association Ireland ensures the training is rooted in the day-to-day reality of the sector and responds directly to the needs of stores and their staff. SEAI provides the national context, linking product knowledge with government schemes and the wider energyefficiency agenda. Mount Lucas contributes its unique practical expertise as Ireland’s National Construction Training Campus, translating years of hands-on experience in NZEB and retrofit into a focused course tailored for the retail environment.

The retrofit push is not a short-term trend. Ireland’s Climate Action Plan sets ambitious targets for upgrading 500,000 homes by 2030 on the path to net zero. Meeting that goal won’t just happen on building sites - it starts at the counter of every builder’s merchant and hardware store where homeowners seek advice. By upskilling your team, you’re positioning your business to meet this demand and benefit from a market that will only keep growing.

For builders merchants and hardware stores, the opportunity is clear. Every customer query about insulation, heating controls, or ventilation is a potential sale. Staff who understand both the products and the grants available can convert questions into confident recommendations, ensuring your store becomes the trusted local hub for retrofit advice

Retrofit is here to stay. With the right training - and the right collaboration behind it - hardware staff can turn knowledge into sales, and sales into loyal customers, while also playing their part in Ireland’s sustainable future.

Find out more and register your staff at info@mountlucas.ie, or scan the QR Code.

Course Title: Retrofit for Sales

Course Description

Ireland’s retrofit market is growing fast - and builders’ merchant and hardware staff are at the centre of it. This fully funded, one-day course gives builders merchant and hardware retail employees the skills and confidence to advise customers on home energy upgrades and the products they need. Developed in partnership with Hardware Association Ireland and SEAI, and delivered by Mount Lucas, the National Construction Training Campus, this training links product knowledge with practical retrofit expertise.

Who is it for?

Trade counter staff in a builder’s merchant and hardware store, floor staff, and sales teams who deal with customer queries on insulation, heating, ventilation, or retrofit products. No technical background is needed.

What will I learn?

– How SEAI grants work and who can apply

– The main causes of home heat loss and how to address them

– Insulation types, heating controls, and heating systems

– Basics of airtightness and ventilation

– How to connect customer needs to the right products in-store

Why take this course?

– Gain confidence in answering retrofit-related queries

– Help customers understand products and grants

– Build trust and repeat business for your store

– Be part of Ireland’s national retrofit journey

Duration: 1 day

Cost: Fully funded

Delivery: Classroom-based with real-world examples from Mount Lucas

Certification: LOETB Certificate of Completion & CPD Hours

PERSONALISED PREMIUM DRINKING WATER SYSTEMS

ONA Water is one of the only companies in Ireland offering fully personalised Drinking Water systems. Their dispensers can be tailored with your logo, colours, or images, adding a distinctive touch to hotels, restaurants, gyms, leisure centres, offices, sports clubs, etc.

Discover the ONA Water range - bespoke solutions that combine style, sustainability, and functionality. Every system provides consistently high-quality Drinking Water while reducing single-use plastics and considerably saving costs. Whether you prefer a subtle accent or a bold statement, ONA Water lets your hydration station reflect your values and identity.

The sleek, modern dispensers deliver filtered Chilled, Ambient, Sparkling or Hot Drinking Water. Designed with care and precision, they offer more than just refreshment - they enhance any refreshment area, leaving a lasting impression of quality, sustainability and sophistication.

Cost-Efficient & Sustainable

Switching to an ONA Water dispensing system will considerably reduce the cost of providing Premium Drinking Water, while eliminating bottled water and cutting carbon emissions. With sustainability built into every drop, ONA Water helps you show your commitment to protecting our environment, while inspiring others to make eco-friendly choices.

Home Water Kits

ONA's Gold and Silver Water Filter Kits are installed under your customers' sink and can save up to 10,000 plastic bottles over their lifespan. They can enjoy clean, great-tasting water straight from their tap. No more lifting heavy multi-packs of bottled water, or queuing with bulky bags of empties at the recycling machines! Their filters remove chlorine, chemicals, heavy metals, odours and off-tastes, using triple-action filtration. Your customers get refreshing, delicious Drinking Water, straight from their own tap!

ONA Water: Hydrate. Elevate. Celebrate Learn more at www.onawater.ie, email sales@onawater.ie, or call 061 210 095 / 085 859 8580

Unit 4, Lisboney Industrial Estate, Dublin Road, Nenagh, Co Tipperary, E45 KD92.

IWP ARE DELIVERING WORLD-LEADING SURFACE PROTECTION PRODUCTS

As Irish Wire Products (IWP) celebrates 90 years in business in 2025, the family-owned Limerick company continues to build on its reputation as one of Ireland’s most trusted distributors to the construction sector. IWP is proud to be the exclusive Irish distributor of Icon Protection, delivering world-leading surface protection products to merchants nationwide with next-day delivery.

Icon Protection brings together leading brands that safeguard jobsites and support trades. At the forefront is Ram Board, the heavy-duty, breathable floor protection trusted by contractors worldwide. Quick to install, reusable, and non-staining, Ram Board features exclusive Vapor-Cure technology, ensuring floors cure properly while staying protected. Alongside Ram Board, Taktec and Antinox products extend coverage across every surface, from floors to walls, windows and worktops, giving merchants a complete solution for their customers’ needs.

IWP has also developed a 1.2m surface protection display unit, designed specifically to highlight the core products for

merchants. Compact and impactful, the unit presents a broad range of products in a way that engages customers and delivers the most effective solution for a diverse customer base.

Launching in Autumn 2025, IWP will further develop the range with the addition of Antinox Trade Sheets. Lightweight, waterproof, and easy to cut, these sheets offer premium protection at a highly competitive price point.

With construction projects often operating to tight schedules, IWP’s combination of fast, reliable service, merchant-focused solutions, and nine decades of industry expertise ensures its partners have the right products, exactly when needed. This commitment to innovation, service, and family values underlines IWP’s role as a dependable partner.

To find out more about their introductory offers, email Shane O`Riordan at soriordan@irishwire.com or call them on 061-221100

KILSARAN ANNOUNCES NEW CHIEF FINANCIAL OFFICER AND BOARD APPOINTMENTS

Kilsaran Announces Appointment of JJ Comerford as Chief Financial Officer and Board Member

Kilsaran has announced the appointment of JJ Comerford as its new Chief Financial Officer (CFO) and member of the company’s main Board. JJ brings over two decades of international finance leadership, a proven record in value creation and deep expertise in financial management to help drive Kilsaran’s next phase of growth.

JJ joins Kilsaran from Aryzta AG, where he most recently served as Group Financial Controller following several years as CFO of Aryzta Europe, helping to guide the business through its turnaround.

His career spans senior finance and controlling positions with Riverdeep and HMH, through a Nasdaq IPO and multiple high value transactions in the USA and in emerging markets. He is a Fellow of Chartered Accountants Ireland.

JJ succeeds Tom McCarthy, who is retiring after an extraordinary 25-year tenure as CFO. Tom has been instrumental in shaping Kilsaran’s financial strategy and guiding the company through significant periods of expansion and change. His dedication, integrity, and leadership have left an indelible mark on the organisation.

Commenting on the transition, the Board of Kilsaran stated: "We are delighted to welcome JJ to Kilsaran. His experience and leadership will be invaluable as we continue to grow and evolve. At the same time, we extend our heartfelt thanks to Tom McCarthy for his outstanding contribution over 25 years.

Kilsaran Announces Appointment of Barry Rafferty as Board Member

Kilsaran also welcomes Barry Rafferty to its Board. Barry brings over 30 years of leadership experience in the wholesale building materials and manufacturing sectors across Ireland and the UK. He joined Kilsaran in November 2023 as Managing Director of its KPRO Facades and Paving business units, and since then has played a pivotal role in driving strategic growth and operational excellence.

Barry began his career in 1993 with Kingspan Building Products as Polymer Engineering Manager, laying the foundation for a distinguished trajectory in technical and commercial leadership. Between the late 1990s and early 2000s, he held senior technical and commercial roles before joining Hytherm Ltd. as Technical Manager. He advanced to Operations Director and played a key role in the company’s evolution into Xtratherm, eventually becoming Managing Director for Ireland and the UK. In that capacity, he led significant business transformation and operational integration initiatives.

Barry’s leadership is marked by a deep understanding of technical operations, a sharp commercial instinct, and a proven ability to deliver results across complex organisational landscapes. Commenting on Barry’s appointment, the board of Kilsaran stated: “Joining the board, Barry is set to play a key role in advancing the company’s growth agenda, enhancing efficiency, and aligning regional strategies”.

News & Products

SUPPORTING SUSTAINABLE CHOICES: FROM HARVEST FLAME TO BIOCHAR INNOVATION

Arigna Group have seen a real shift in recent years. More of their customers are choosing products that perform well and also reflect their growing commitment to sustainability. It’s something they’re proud to support, and it’s why their renewable heating product, Harvest Flame, has become such a popular choice in homes across Ireland. Made from biochar and offering warmth, reliability and peace of mind, it’s proof that heating can be both sustainable and efficient.

Arigna Group`s journey doesn’t stop there. Alongside renewable fuels, they’re also exploring the exciting other uses of biochar, a renewable biomass product and a carbon-rich material with a remarkable range of purposes. Their aim is to understand how biochar can contribute to greener, more resilient systems in agriculture, construction and beyond.

Here in Ireland, the company are working closely with Meade Farm, www.meadefarm.ie, on trials investigating how biochar can improve soil health and crop performance. In another project, they’ve just recently supplied 25 tonnes of biochar for use in structured soil on a new housing development. This marks an important step in exploring how biochar can assist with providing a solid structural foundation and provides trees and vegetation with access to nutrient rich soil in urban environments. This is also a simple but effective way construction companies can easily reduce their carbon footprint.

Arigna Group's collaborations also extend further afield. They’ve recently partnered with The Ohio State University (OSU) in The United States, where researcher Ed Nangle is leading a new project examining biochar in turfgrass systems, from sod farms to golf putting greens. The focus is on understanding how biochar can influence turf quality and harvesting timelines. Trials began in June 2025, and Arigna Group are looking forward to seeing the full results in December 2025.

Closer to home again, Arigna Group are also taking part in anaerobic digestion trials across Ireland. These trials are investigating how biochar could enhance the efficiency and environmental performance of biogas production. This is another area with strong potential for sustainable energy systems.

From home heating to farms, golf courses and renewable energy, Arigna Group is driving innovation that truly matters. Working alongside their customers and partners, they’re proud to help build a more sustainable future through the power of biochar.

For more information about Arigna Group’s projects and innovations, please visit www.arigna-group.com

YELLOSTONE LAUNCHES ITS HIGH-END MICROCEMENT ON THE IRISH MARKET

Yellostone, a global reference in Microcement (polished concrete) for over 20 years, now introduces its decorative solutions to the Irish market. Renowned for the excellence and simplicity of its application protocols, Yellostone offers innovative coatings for all renovation and decoration projects, developed to meet the highest standards of demanding professionals.

Yellostone Microcement perfectly combines modernity with simplicity, highly valued by architects, craftsmen, designers, and companies, as well as discerning homeowners eager to transform their spaces.

Ready-to-use and available in a wide range of colours, Yellostone Microcement adapts to all types of surfaces: floors, walls, worktops, furniture, bathrooms, and kitchens. Its thin thickness of just 2 to 3mm makes it an ideal solution for renovation projects, including applications over existing tiles.

Unique on the market, Yellostone Microcement contains no cement, thereby eliminating any risk of cracking and ensuring

exceptional durability even in high-traffic areas or environments subject to humidity variations. Its resistance to impacts, stains, and water, combined with its ease of maintenance, makes it especially popular for passage areas such as corridors, staircases, halls, and living spaces.

For further information please contact, Franck Saint Michel, 087 478 5153 or franck@yellostone.eu

SPEED UP MONTH-END WITH SMART AUTOMATION

A practical Q&A with Sam Smith, Senior Finance Consultant at Intact - on accounts payable, bank reconciliations, prepayments, and fixed assets so you can close faster with fewer errors.

Why are month-end accounts still a struggle for many finance teams?

Duplication. You’re re-keying the same information into multiple systems, chasing delivery notes, and reconciling numbers twice. With integrated software, when stock is received or a supplier is paid, your accounts, stock, and reports update automatically. Admin drops, errors fall, and your team can focus on margin, cash flow, and branch support.

Accounts payable can feel like endless paperwork. What helps?

Go digital. If your software supports document management, invoices can be scanned, emailed, or uploaded straight into your system. They’re automatically matched to delivery notes, exceptions are flagged, and approvals move faster. You get fewer mistakes, quicker processing, and a clear audit trailevery change is tracked.

Bank reconciliations are a real time drain. Can automation really speed them up?

Yes - if your software supports bank feeds and matching rules. You import a statement, the system automatically matches most lines to the right transactions and can create entries for regular items like card fees or direct debits. Many teams

cut daily reconciliations from 4–6 hours to under one, with 80–90% handled automatically and only exceptions to review. If your system doesn’t offer this, check with your provider about options or consider tools that do.

Prepayments, like insurance or electricity, often live in spreadsheets. Is there a better way?

Yes - if your software supports it, you can post a bill once and have the cost spread automatically across the year (e.g., a €12,000 insurance bill split into 12 monthly journals). If your system doesn’t offer this, ask your provider how to achieve it or consider a solution with automated prepayment schedules to save time and avoid missed months.

Fixed assets and depreciation can get complicated as you grow. Any tips?

Spreadsheets work - until they don’t. The more forklifts, vans, or IT equipment you buy, the harder it is to track. An integrated asset register keeps everything in one place, automates depreciation, and ensures journals are correct each month. When the auditors arrive, they can trace everything easily - no chasing files or patching formulas.

Where should a finance team start if they want to save time and resources?

Begin with the areas that eat up the most time each month. If your system supports it, look at automating accounts payable and bank reconciliations first - digital invoices, bank feeds, and rule-based matching can save hours. If those options aren’t available, ask your provider what’s possible or explore solutions that offer them. Once that’s in place, tidy up prepayments and fixed assets to smooth month-end. And keep reporting focused: cash position, aged balances, and branch profitability.

Final word for those still heavily relying on spreadsheets?

You don’t have to live in copy-paste mode. It’s always worth checking in with your software provider to see what’s possible - there may be tools to make approvals, reconciliations, or prepayments easier for your team. If gaps remain, look at solutions designed to automate those tasks. Integrated financials give you confidence in your numbers and free your team to add value - negotiating with suppliers, improving margins, and giving branches useful insights. Start small, track the time you save, and build from there.

Want to go deeper?

If you’d like to see how GenetiQ - our latest, browser-based ERP - can help your finance team save time and money, or to join our topic-driven webinar series, just head to www.intactsoftware.com to find out more.

GLENNON BROTHERS PARTNERS WITH TREE COUNCIL OF IRELAND FOR NATIONAL TREE DAY

Glennon Brothers has been announced as sponsor of National Tree Day 2025, the annual initiative from the Tree Council of Ireland. Primary schools across the country were invited to claim one of 2,000 free Scots Pine (Latin name: Pinus Sylvestris, Irish name: An Giúis) saplings to plant with pupils on Thursday, 2nd October 2025.

This year’s theme ‘Building a better future’ connects classroom learning with real-world forestry and the built environment, highlighting how sustainably grown, Irish-sourced timber supports modern methods of construction, reduces embodied carbon, and stores carbon for the lifespan of a building and beyond.

Pat Glennon, Joint Managing Director, Glennon Brothers, said: ‘As a family business rooted in Irish forestry, we’re proud to partner with the Tree Council of Ireland for National Tree Day. Our message is simple, Irish timber for Irish homes, from forest to front door. For every tree harvested, new trees are planted to keep forests healthy and productive. We want young people to see how sustainable Irish forestry underpins the homes and communities we build.’

Mike Glennon, Joint Managing Director, Glennon Brothers, added: ‘Timber has a pivotal role in Ireland’s housing delivery and decarbonisation journey, particularly where homegrown timber is specified. Using locally grown timber stores carbon in the built environment and reduces reliance on imported materials. National Tree Day is a great way to bring that story to life for the next generation while strengthening understanding of responsible forestry.’

Cormac Downey, President, Tree Council of Ireland, commented: ‘National Tree Day gives children, teachers, and families a hands-on way to learn about trees and biodiversity. With the support of Glennon Brothers, schools nationwide can access free saplings and ready-to-use classroom resources that turn learning into meaningful climate action.’

Schools can claim one of 2,000 free Scots Pine saplings at treeday.ie, where they will also find curriculum-friendly lesson plans, nature activities, and facts about Scots Pine.

Pictured at the Glennon Brothers sawmill in Fermoy are Mike and Pat Glennon, Joint Managing Directors of Glennon Brothers, Brendan Fitzsimons, CEO Tree Council of Ireland, and Éanna Ní Lamhna, environmental consultant, author and spokesperson for Glennon Brothers National Tree Day.

BE PART OF IRELAND’S LEADING TRADE EVENT FOR HOME - GARDEN - BUILD - DIY

Now 85% booked, The Hardware Show, Ireland’s flagship trade show for the Home - Garden - Build - DIY sectors is fast approaching - but there’s still time to secure your place.

Why Exhibit?

Whether you're a well-known brand or new to the Irish market, this event provides a practical, well-established platform to:

– Connect with independent retailers, builders’ merchants, garden centres, hardware stores and major buying groups from across Ireland

– Launch and demonstrate new products directly to decision-makers

– Build relationships, take orders, and generate solid business leads

Spotlight on Innovation: Best New Product Awards

All exhibitors have the chance to enter the Best New Product Awards, one of the most anticipated features of the show.

Judged by a panel of industry professionals and retail buyers, the awards recognise standout innovation across categories - from tools and garden equipment to homewares, eco-friendly solutions, plus many more.

Winning (or even being shortlisted) is a fantastic way to draw attention to your product, attract footfall to your stand, and gain additional exposure in event coverage and trade media.

If you are interested in take part please contact Una, una.geraghty@eventhaus.ie, or Margaret, margaret.andreucetti@eventhaus.ie. Ph 01 8460020

Visit www.thehardwareshow.ie for more details.

.IE CELEBRATES 25 YEARS POWERING IRELAND ONLINE

New .ie Gives Back campaign donates €1 from every domain to five Irish charities.

.ie, the trusted national registry for over 330,000 domain names, has marked its 25th anniversary with a celebration at the EPIC Museum in Dublin, attended by Minister for Culture, Communications and Sport Patrick O’Donovan T.D., CEO David Curtin and key stakeholders from Ireland’s digital and business community.

Over the past 25 years, .ie has mirrored Ireland’s digital transformation. In 2000, just 20,000 .ie domains were registered. Today, that figure stands at over 330,000, a 17 fold increase demonstrating how the .ie domain has become the quiet backbone of Irish small business success and consumer trust, supporting businesses to thrive during turbulent economic

times and global pandemics. Household internet access has also grown from 20.5% in 2000 to 94% today, making online connectivity standard in almost every home and an online presence an expectation of Irish consumers.

.ie is the only domain space reserved exclusively for those with an Irish connection. This level of protection underpins consumer confidence. Independent research shows that 79% of Irish consumers prefer shopping on a .ie website, recognising the trust and security it represents.

As part of the anniversary, .ie launched .ie Gives Back, a 25-day charity initiative running from 19th September to 13th October where €1 from every .ie domain registration and renewal will be donated equally to five charities: An Cosán, DSPCA, Make-AWish Ireland, Focus Ireland and UNICEF Ireland.

From left David Curtin, CEO of .ie; Louise English, Chair of the .ie Board of Directors; and Minister for Culture, Communications and Sport, Patrick O’Donovan T.D.

OFFERING MADE-TO-MEASURE WINDOW FURNISHING SOLUTIONS

SLX Blinds is one of Ireland’s fastest-growing providers of made-to-measure window furnishing solutions, proudly owned by Louvolite. From their production facility in Dublin, they manufacture a wide range of high-quality blinds and shading solutions designed to meet the needs of both residential and commercial customers.

What sets SLX apart is their unique approach to production. Every blind is made to order, with an emphasis on precision, quality, and innovation. As part of the Louvolite group, they benefit from world-class componentry, fabric collections, and patented technologies all manufactured across their sites in the UK, ensuring durability, safety, and cutting-edge design. This allows them to deliver products that regularly exceed customer expectations, combining functionality with style.

SLX Blinds are deeply committed to operational excellence, with a strong focus on capacity planning, reduced lead times, and customer-focused solutions. Their investment in people, processes, and technology ensures they can scale while

maintaining the highest quality standards.

Recently joining Hardware Association Ireland enables SLX Blinds to share industry knowledge, contribute innovative product solutions, and strengthen relationships across the hardware and home improvement sector, bringing added value to the Association and its members.

For further information contact Martin Masterson, General Manager, on +353 (0) 1 456 8280 / 086 829 8423 or email martin@slxblinds.ie

QUALITY ROOFING THAT LASTS

Sika® Bitumen Range

When roofs fail, the pressure is on - leaks, cracks, ponding water, and weather damage can’t wait. Trade professionals need a proven solution that’s fast, reliable and built to last. That’s where Sika®’s roofing range comes in.

Maintain and protect any roof effortlessly with Sika’s highperformance bitumen-based - including Black Jack® coatings. These easy-to-apply products offer lasting waterproofing, tough protection, and simple application – stop leaks and seal surfaces with confidence.

PROTECT. TRUST THE BEST.

News & Products

SHINING THE SPOTLIGHT ON THE GRANT AERONA R290 HEAT PUMP

The increasing popularity of the new Grant Aerona R290 air-towater air source heat pump is no surprise due to its ability to deliver outstanding performance in the Irish climate, its high efficiency and simple installation. With an ErP rating of A+++, the award-winning Aerona R290 has become a go-to choice for new build and deep retrofit projects who are seeking reliability, streamlined installation, and compliance with evolving building regulations.

With five models from 4kW to 16kW, the Aerona R290 can be specified for anything from compact starter homes to larger family dwellings, making it suitable for both individual builds and multi-unit developments.

The unit also comes with key components already fitted, including a high-efficiency PWM circulating pump and a DC twin rotary compressor, which means fewer parts to source and quicker installations on site. Its compact design and quiet operation also helping to simplify planning, making it easier to integrate into residential developments without disruption and with less on-site work, this translates into shorter timelines, fewer delays, and smoother handovers.

Each heat pump is supplied with the Grant Aerona Smart Controller, which provides an intuitive, easy-to-use interface that simplifies commissioning and system management. For homeowners, the optional Smart WiFi Hub adds remote control, a feature that is increasingly in demand. For installers, the ability to run remote diagnostics and updates reduces callbacks and enhances the after-sales experience, which in turn benefits builders and builders merchants by ensuring stronger long-term customer satisfaction.

With sustainability a central requirement in construction, the Aerona R290 delivers on this front as it uses natural refrigerant R290, which has an impressively low Global Warming Potential (GWP) of just 3. This, combined with its A+++ energy rating, allows builders to meet and exceed current energy efficiency standards and ensures that projects remain future-proof as Ireland’s housing sector continues its transition towards lowcarbon heating solutions.

To support those working in the industry, Grant offers comprehensive training programmes. A one-day installer course at the Grant Training Academy covers installation, commissioning, servicing, and safe handling of R290 refrigerant, while eLearning options provide flexibility for teams to train at their own pace and location.

With over 20 years of expertise in heat pump technology and a long-standing reputation for innovation and quality, Grant is committed to supporting Ireland’s construction industry as it transitions to more sustainable heating solutions. The Aerona R290 represents the latest stage in this commitment, offering a practical, regulation-ready system that meets performance goals while also supporting long-term environmental targets.

For builders, it ensures smooth, efficient project delivery. For builders merchants, it provides a trusted, in-demand product that strengthens customer relationships and future sales opportunities.

For more information, visit www.grant.ie to explore the full range of Grant heating solutions.

Follow Grant on Facebook @GrantIRL, X and Instagram @grant_irl, and LinkedIn @GrantEngineeringULC, or subscribe to Grant on YouTube @GrantEngineeringIE.

Grant Aerona R290 air-to-water air source heat pump.

Aerona Smart Controller and App.

The Grant Aerona R290

The Grant Aerona R290

- Innovative Design

- Innovative Design

- Exceptional Performance

- Exceptional Performance

- Ultra-Low Noise Levels

- Ultra-Low Noise Levels

- Outputs from 4kW – 16kW

- Outputs from 4kW – 16kW

News & Products

FIGHT WINTER DAMP WITH BOSTIK

BREATHE - THE SIMPLE WAY TO BEAT CONDENSATION

When the colder months arrive, we all do the same thing: close windows, turn up the heat, and try to make our homes cosy. But with windows sealed tight, moisture has nowhere to go, leading to steamed-up windows, damp patches on walls, and even mould.

This isn’t just a cosmetic issue. Excess moisture can make a home feel cold and musty, cause damage to paintwork and furnishings, and even trigger allergies or breathing problems.

Signs Your Home Needs a Dehumidifier

Condensation on windows, musty smells in wardrobes, peeling paint, or damp patches in corners are all signals that humidity levels are too high. These are tell-tale signs a home may need a dehumidifier. The right one, especially a quiet dehumidifier, can keep the home feeling fresh, comfortable, and healthy without disrupting the peace.

Many people think dehumidifiers are only for houses with obvious damp problems, but the truth is, even a small dehumidifier can make a big difference where moisture levels

tend to rise. They’re perfect for tackling moisture in rooms where space is limited, like bathrooms, kitchens, or wardrobes, without taking up valuable floor area.

If the thought of running an electric appliance all day doesn’t appeal, there’s good news: you don’t have to.

Meet Bostik Breathe

Bostik Breathe is a silent dehumidifier that works naturally to absorb excess moisture from the air – no electricity, no noise, no fuss.

An affordable, stylish, and silent moisture absorber designed to reduce excess humidity in any room, without electricity or costly running expenses.

Why Bostik Breathe Is An Ideal Choice For Your Customer this Winter

– Stops Condensation & Damp - helps prevent mould growth and musty smells when homes are locked up against the cold.

– Safe for Homes with Kids & Pets - fragrance-free, dye-free and non-electric, so it can be used confidently in bedrooms, playrooms, and family spaces.

– Silent & Energy-Free - unlike electric dehumidifiers, Breathe works naturally with no power needed.

– Long-Lasting Protection - two tablets cover up to 25m² and last for up to four months depending on humidity levels.

– Discreet & Neutral - no perfumes or dyes, making it blend effortlessly into any home.

– Compact Yet Powerful - The two-tablet system offers up to 33% more absorption than single-tablet devices.

Whether it’s condensation on bedroom windows, steam-filled bathrooms, damp kitchens, or chilly garages, Bostik Breathe provides quick relief from winter moisture. Simply place it where humidity is a problem and let it get to work.

Why it Matters

Managing humidity isn’t just about keeping your home looking nice. High moisture levels can lead to mould growth, which may aggravate asthma, allergies, and respiratory issues.

Dehumidifying your home helps protect both your property and your well-being - especially important through the winter when fresh air circulation is limited.

Where to Buy

Bostik Breathe is available now. Please contact Bostik Industries Limited, IDA Business Park, Ballynattin, Arklow, Co. Wicklow. Ph +353(0)402 32370, www.bostik.com/ireland

Golf Society

A COURSE TRIMMED TO PERFECTION

The Hardware Association Ireland Golf Society's second outing of the year took place on Friday 18th July at the lovely County Meath Golf Club in Trim, home club to Golf Society President Tim Lodge and kindly sponsored by Toolbank Ireland.

Tim welcomed the large group and presented prizes to Mens and Ladies prize winners. Joe Harlin with a great score of 41 points won the men’s competition and Ladies first place winner on a better back nine was Bernadette Hennessey with a score of 37 points.

Toolbank Ireland presented an impressive array of prizes on the day.

The golf course was as usual in great condition, and a true test of golf. The courteous welcome received by golf society members from all the staff at the course was exceptional with many members intending to return in the coming months to take up the challenge again.

HARDWARE ASSOCIATON IRELAND GOLF SOCIETY

PRESIDENT TIM LODGE'S PRIZE

18th July 2025 - County Meath Golf Club Sponsors - Toolbank Ireland

OVERALL

First place Joe Harlin

Second place Tim Burke

Third Place John Phelan

CLASS 1

First place Tim Lodge

Second place Tom O'Connell

CLASS 2

First place David Bolger

Second place Jim Cuddy

points handicap 15

points handicap 11

points handicap 17 BB9

points handicap 20

points handicap 21 BB9

points handicap 22

CLASS 3

First place

Back 9

LADIES

First

VISITORS

First

Joe Harlin receiving his 1st prize from Hardware Association Ireland Golf Society President Tim Lodge.

2025 Captain John Hassett receiving his Captain’s Pin from immediate past Captain David Bolger.

Tim Lodge presenting Tim Burke with his 2nd place overall prize.

Tim Lodge being presented with his class one first prize by Golf Society PRO Bob Boxwell.

John Phelan accepting his 3rd place overall prize from Tim Lodge.

David Bolger receiving his class 2 two first prize by Tim Lodge.

Bernadette Hennessey receiving her 1st prize from HAI Golf Society President Tim Lodge.

William Dixon accepting his class 3 first prize by Tim Lodge.

HAI PRESIDENT'S DAY AT NEWLANDS

The Hardware Association Ireland Golf Society's third outing of the year took place on Thursday 14th August at the mature and picturesque Newlands Golf Club, home club of Hardware Association Ireland President, Paul Candon and kindly sponsored yet again by Crown Paints Ireland.

The course is a challenge for all levels of golf prompting the use of all the clubs in your bag and rewarding those who can control the shape and length of their shots.

OVERALL

First place

CLASS 1

First

Second

CLASS

First

Paul extended a very warm welcome to the large number of players on the day and presented prizes to the Mens and Ladies winners.

Martin Rowe with a great score of 39 points just pipped John Phelan for the first prize in the men’s competition and Ladies first place winner Cathy O`Gorman just getting the better of Patricia O`Shea on a better back nine with a great score of 37 points.

Crown Paints Ireland, represented by Ken Kinsella, National Sales Manager provided an impressive array of prizes on the day.

Kinsella presenting class

HARDWARE ASSOCIATON IRELAND GOLF SOCIETY

PRESIDENT PAUL CANDON'S PRIZE

14th August 2025 - Newlands Golf Club

Sponsors - Crown Paints Ireland

CLASS 3

First

LADIES

VISITORS

Hardware Association President Paul Candon presenting 1st prize overall to Martin Rowe.

Patricia O'Shea receiving her 2nd place prize for ladies from Ken Kinsella.

John Plelan receiving his 2nd place overall prize from Ken Kinsella, Crown Paints Ireland.

Paul Candon accepting his class one prize from Ken Kinsella.

Tim Lodge accepting his 3rd place overall prize from Ken Kinsella.

Ken

two winner Tom O'Connell with his prize.

Cathy O'Gorman receiving her 1st prize for Ladies from HAI President Paul Candon.

Paddy O'Leary accepting his class 3 first prize from Ken Kinsella.

News & Products

PLANNING - A COUNCILLOR’S VIEW

The National Planning Framework is the long term, 20 year strategy for strategic planning and sustainable development of our urban and rural areas up to 2040. This in turn, is used when building each county development plan and this is voted on by councillors in every county/ local authority across the country. It determines the level of infrastructure required to underpin housing and other needs. The last framework in 2018 grossly underestimated the level of population and economic growth resulting in a shortage of infrastructure - such as water and roads etc. During the summer Hardware Association Ireland (HAI) made submissions on the required housing need in each county. These reports were forwarded to all 930 councillors, Local Authority Officials and TDs. They are available on request from aoife@hardwareassociation.ie

The Hardware Journal recently spoke with Shane McGuinness, a Fianna Fáil Councillor in the Dundalk South LEA in Louth, to get his unique perspective on the challenges that face councillors in planning and the adoption of the development plan. The discussion focused on Shane`s perception regarding his own area and Ireland's housing and planning challengesand what needs to change.

Required Changes

Rural Housing Reform in IrelandChanges required

Shane expressed concerns about the decline of rural communities in Ireland due to housing shortages and government policies encouraging urban density. He underlined the need for rural housing reforms, including the elimination of the "housing need" condition and the requirement to prove local residence, as well as the consideration of housing clusters in rural areas. He stressed the need for high-density housing in urban areas, transitioning to medium and low density as one moves further from the city/ town centre. The rules on nodes in village planning, restricts development outside designated areas. Shane suggests that nodes need to be extended from villages allowing for serviced sites with appropriate infrastructure to support one-off housing. He also talked about the opposition to highdensity developments in an area not suited

to this housing type, as it doesn’t keep within the existing pattern of the design and layout of small villages and townlands. There can be local resistance to this, and the need for low-density housing options in suburban areas should be thought out more. County councillors need to be more empowered in planning as rural communities need a voice in the decisionmaking processes.

Streamlined Rules

Shane stressed the need for streamlined development rules across counties and highlighted disparities in current zoning practices. Different counties have varying rules and regulations and there is a disconnect between national housing policies and local implementation. The National Planning Framework aims to address these issues by providing clear policy guidelines for each county.

Density Planning - Training

Shane highlighted the lack of knowledge among many councillors about density concepts. There is a need for training and workshops for counsellors to improve their understanding of planning and development, particularly in suburban and rural housing.

He added that, many local representatives are unaware of HISCo, www.hisco.ie HISCo’s objective is to deliver infrastructure where there is no state funding available to deliver the infrastructure in question. Building infrastructure should be a priority as the lack of water and sewage capacity is hindering house construction, leading to builders and workers leaving the country.

Conversion of Empty Homes and

commercial buildings to residential dwellings

Businesses should be able to apply for derelict and vacant housing grants. Shane shared his own personal experience of purchasing a derelict pub in Dundalk which was vacant for over 10 years, and the challenges he faced in obtaining grants on schemes like lease and repair and derelict grant schemes, and permissions for its conversion into apartments. Despite the project's potential benefits, he encountered resistance from local authorities and banks on funding. There were issues with red tape, financing,

and a preference he believed, for dealing with larger developers. In highlighting the challenges affecting small builders and local merchants, he emphasised the need for policy changes to support smaller projects and improve access to financing. Also, the need to help and support small builders on small projects, which are and has been the backbone of rebuilding Ireland for many years. He was also expressing frustration at the lack of action from the legislators, despite supportive rhetoric.

Sustainable Energy Community Success

Shane commented on the success of local sustainable energy communities (SECs), particularly in Dunleer, which has upgraded hundreds of homes through insulation and local advice on grants. A recent article in The Hardware Journal highlighted the Dunleer Project and its effectiveness in promoting attic, internal and external insulation, and the importance of having a sealed unit before considering heat pumps.

Shane lives in Haggardstown with his wife and children. He is actively involved with many local sporting clubs and is also the Chairperson of Haggardstown Tidy Towns.

He has a career background in construction in both Ireland and the UK.

He now works as a Health and Safety Consultant working with many large and medium size companies around Ireland.

Shane McGuinness, Fianna Fáil Councillor in the Dundalk South LEA.

TEMBE DIY LIMITED ARE DELIGHTED TO ANNOUNCE THEIR EXPANSION INTO IRELAND

Tembe DIY Limited are delighted to announce their expansion into Ireland with the introduction of Tembe Ireland Limited. They are also excited to announce that they have joined Hardware Association Ireland and look forward to working with the HAl team and fellow members in supplying merchants across the country.

Tembe is a family run business based in Doncaster. They produce and supply high quality, innovative, building and decorating products for DIY and trade professionals with their Hippo & Filltite brands. In doing so, they are passionate about their uncomplicated approach to business and their impact on the environment.

The company and their Tembe name were born in 2004 when their founder & Managing Director, Guy Malam, fell in love with Tembe Elephant Park whilst travelling in South Africa. They are proud to share its name as the Tembe people are famous for their friendship and warm hospitality, which fits perfectly with the Tembe family friendly ethos, creating long-lasting partnerships with their customers and suppliers.

Tembe would love to tell you more so please scan the QR code to view their catalogue.

The Tembe Team look forward to meeting you at The Hardware Show in Dublin on 15/16th February 2026 at Stand NumberB39. For further information please visit www.tembediy.com and Order enquiries to sales@tembediy.com

KLIPBOARD APPOINTS MIKE HILLS AS GENERAL MANAGER FOR UK & IRELAND

Klipboard, a leading innovator in cloud-based business management solutions, is proud to announce the appointment of Mike Hills as General Manager for the UK & Ireland.

This strategic hire comes at a pivotal moment as Klipboard accelerates its ambitious expansion across core verticals and geographies with exceptional products, services that provide business critical solution and value to its customers across the region.

With nearly 20 years of Software as a Service leadership, Mike brings a powerhouse of experience in scaling software businesses, driving customer success and delivering operational excellence.

His appointment signals Klipboard’s intent to deepen its footprint in the UK & Ireland and unlock new growth opportunities.

“We’re absolutely thrilled to welcome Mike to the Klipboard leadership team” said James Mitchell, CEO Europe. “His customer-first mindset and proven ability to lead high-performing teams make him the ideal person to spearhead our next phase of growth in the region.”

Most recently, Mike served as Chief Customer Officer at Phocas Software, a Klipboard partner, where he led global teams

across professional services, customer success, support and operations. Under his leadership, his team supported nearly 3,000 customers using Phocas’ financial planning and analytics (FP&A) platform.

A passionate leader, Mike champions a people-first culture, believing that empowered, fulfilled teams are the key to delivering exceptional customer experiences. He brings a relentless focus on customer value and a deep commitment to innovation and operational excellence.

Mike Hills, Klipboard General Manager for the UK & Ireland.

Mike Hills added: "I’m excited to join Klipboard at such a dynamic time. The opportunity to help shape the future of Klipboard and support customers across the UK & Ireland is incredibly energising. I look forward to working with the team to deliver even more value to our users and partners."

HAI Corporate Partners

CASH MANAGEMENT

Brink’s Cash Services

CORPORATE PARTNER

Customer Services 0818 111 330 nationalservicecentre@brinks.com www.brinks.com

CREDIT & FINANCIAL MANAGEMENT

Credit Risk Brokers

James Riordan 01 491 6007

james.riordan@creditriskbrokers.com www.creditriskbrokers.com

PKF Brenson Lawlor

Ian Lawlor 01 668 9760 ian@pkfbl.ie www.pkfbrensonlawlor.ie

LCMS Ltd

Billy Nolan 087 2604625

billy.nolan@lcms.com www.lcms.ie

ECOMMERCE AND IT SUPPORT

Agility Software Ltd

Core Tech

Geraldine Quinlan Burke 025 41400

Intact Software

Mark Gurney 042 933 1742 mark.gurney@intactsoftware.com www.intactsoftware.com

.ie

Seán Tobin 01 236 5400 stobin@weare.ie www.weare.ie

Klipboard 01 5457100 hello@klipboard.com www.klipboard.com

Magico

Paul Montwill 065 6864580 pmontwill@magico.com www.magico.com

Premio eCommerce

Michael Morrissey 021 245 5022 michael.morrissey@premio.ie www.premio.ie

David Malcolm 01 253 0282 david@agility-software.com www.agility-software.com

geraldine.quinlan@coretechnology.ie www.coretechnology.ie

StudioForty9

Gerard Keohane 021 239 2349 ger@studioforty9.com www.studioforty9.com

HAI Corporate Partners

ELECTRONIC SHELF LABELS

INSURANCE

Brown & Brown

Katie Kirwan 01 295 4844 katie@digi.ie www.digi.ie

ENERGY MANAGEMENT

DCS Group

Caroline Sugrue 066 7181836 carolinesugrue@dcsgroup.eu www.dcsgroup.eu

Solgrid Ltd

Aidan McCurtin 091 335 335 aidan@solgrid.ie www.solgrid.ie

FIELD SALES & MARKETING

CPM Ireland

akelly@cpmire.com www.cpmire.com

OnlineTradesmen.ie

partner@onlinetradesmen.com www.onlinetradesmen.ie/partners

WASP Technologies

Richard Baird 086 2857843 richard.baird@wasptech.com www.wasptech.com

David Lombard 021 4730005

david.lombard@bbrown.com www.bbrown.com/.ie

Margin Investments Ltd t/a NFP

Kevin Whelan 01 6672644 kevin.whelan@nfpireland.ie www.nfpireland.ie

LOGISTICS

Woodland Group

Lee McMullen / Shauna Dunne 01 8111500

lee.mcmullen@woodlandgroup.com shauna.dunne@woodlandgroup.com www.woodlandgroup.com

MATERIALS HANDLING

Combilift

Anthony Rooney 047 80500 anthony.rooney@combilift.com www.combilift.com

Henley Forklift Group Ltd

Mark Kenny 01 6209200 sales@henley.ie www.henley.ie

PAYMENT SERVICES

HR SUPPORT

Peninsula Business Services (Ireland) Limited

Michael Gombart 1800 719 215 michael.gombart@peninsula-ie.com www.peninsulagrouplimited.com/ie

TSA Consultants

Tommy Smyth 021 4634154

tommy@tsaconsultants.ie www.tsaconsultants.ie

BOI Payment Acceptance

Rory Brennan 1800 806 298 rory.brennan@globalpay.com https://go.boipa.com/en-ie/ partner-referral/hai

Elavon Merchant Services

Peter Cooke 0818 202 120 peter.cooke@elavon.com www.elavon.com

HAI Corporate Partners

Tactical Talent

Vinny Kelly 01 9079192

info@tacticaltalent.ie www.tacticaltalent.ie

CSC Covert Security Consultants

Declan Cassin 0818 273274

info@cscsecurity.ie www.cscsecurity.ie

SeaChange

Eamonn Condell 045 856028 / 085 2524679

Eamonn.condell@seachange-intl.com www.seachange-intl.com

Securitas Technology Ireland

Denise McCarthy 086 1916327

denise.mccarthy@securitas.com www.securitastechnology.com/ire

OHRA Racking Solutions

Seamus Coyle + 44 28 8224 7858 coyle@ohra.de www.ohra.ie

Shop Equipment Ltd.

Padraig Downey 087 8135242

Padraig_downey@sel.ie www.shopequipment.ie

Storefit Shopfitters Limited

Eamonn Brien 021 4344544 eamonn.brien@storefit.com www.storefit.com

Store 2000

Paul Bennett 087 2332402 Paul@store2000.ie www.store2000.ie

IP Telecom Sales Team 01 6877777 sales@iptelecom.ie www.iptelecom.ie

Why become a HAI Corporate Partner?

By becoming a Corporate Partner, you can link your organisation to the pursuit of excellence and quality in the Hardware, Building Materials & DIY sector.

Hardware Association Ireland will help you to promote your company to all key decision makers in the sector with;

• A listing on the HAI website, www.hardwareassociation.ie

• The use of the widely recognised HAI Corporate Partner logo and a Corporate Partnership Certificate

• A free listing with logo and contact details on the Corporate Partners Pages in each issue of The Hardware Journal

• A preferential member rate for advertising in The Hardware Journal, plus three free classified advertisements

• Preferential rates and early access to event sponsorship and networking opportunities

• A preferential rate for exhibitor space at The Hardware Show

• Positioning your company as a solution-provider for the hardware, building materials and DIY sectors

• Access to all the latest industry news via regular emails and updates.

Building Materials

Building Materials

Painting a Brighter Future: Dulux Let’s Colour Project Ireland 2025

Dulux Paints Ireland has been adding colour to Irish communities for decades, and in 2025, they’re proud to continue that legacy with their biggest initiative yet - the Dulux Let’s Colour Project Ireland. This year, over 100 community projects across the country will benefit from a vibrant Dulux makeover, bringing colour, energy, and positivity to local spaces.

Dulux want to extend a heartfelt thank you to all their customers who are supporting this initiative. Your partnership is vital, and they’re excited to work together to bring colour to projects in your communities from schools and youth centres to local landmarks and shared spaces.

Originally launched in 2010 as a global marketing campaign, Let’s Colour quickly became a movement. In Ireland it saw iconic locations like Dún Laoghaire Baths, St Mary’s Crèche, and Moneygall Village transformed with colour. The response was overwhelmingly positive.

This year’s programme invited communities to apply for paint to brighten their local projects, and the response has been incredible. With your help, Dulux are not just painting walls,they’re painting a brighter future. Through the power of colour, they aim to uplift, inspire, and connect people across Ireland.

2024 Let’s Colour Project in Firhouse Community Centre featuring Transition Year Students from Firhouse Community College.

Dulux look forward to working closely with you to deliver these transformations. Together, we can make a lasting impact one brushstroke at a time.

Building Materials

The One Stop Trap Wavin’s new HepvO waterless trap offers seamless installation

Leading plumbing and drainage solutions provider Wavin has launched a new version of its popular HepvO waterless trap which is available now for merchants across Ireland. With an updated design that retains its industry-leading, highperformance sanitary seal, the latest HepVO delivers an even easier and more intuitive installation process.

The updated design introduces a sleeker look and clearly marked directional flow arrows, making it even easier for installers to achieve the correct orientation and alignment, particularly in tight spaces or horizontal setups.

As the original and world’s first waterless trap, HepvO has long provided a hygienic and practical alternative to traditional traps, which can lose their water seal through evaporation, siphonage, leakage or movement. The HepvO waterless trap solves these issues with a self-sealing elastomeric membrane which performs the same function as a water-filled trap, without the associated drawbacks. This innovative membrane has long proved popular with installers and has not been altered in this latest version of the product.

The unique design of Wavin HepvO means there’s no U-bend in which waste material can potentially build-up causing blockages and smells. HepvO has been rigorously tested and is resistant to common household chemicals such as cleaners and detergents. Soaps, hair or food particles are less likely to cause a block with the HepvO valve.

As HepvO admits air into the drainage system, so can replace the need for AAVs in branch ventilation. It also operates silently and is not subject to the gurgling noises that can be associated with siphonage and can be indicative of a breech in the water seal barrier.

Peace of Mind

Now backed by a 15-year guarantee, the new HepVO provides installers with a durable and reliable solution making it a must stock item.

Wavin has also made the conscious decision to move away from single use plastic packaging to a more sustainable cardboard solution, part of a company-wide effort to minimise its impact on the environment.

Multiple Uses

HepvO’s compact in-line design can be installed either horizontally or vertically, making it suitable for a wide range of household plumbing applications - from under baths and showers to kitchen sinks. This versatility means installers don’t need to carry multiple types of traps. In addition, it is also an ideal solution for properties that may be left vacant for extended periods, where water in conventional traps might evaporate or become stagnant.

The HepvO range includes 32mm and 40mm valves, running and knuckle adaptors - and also a 32mm tundish kit for use with an unvented hot water storage system.

Industry support

Declan Conlon, Wavin Sales Director, commented: “The redesigned HepVO offers a sleek, modern look and comes with a fantastic 15-year guarantee - making it a trusted choice for installers. HepVO has been a staple in the plumbing industry for decades, and this latest evolution continues to set the standard. With over 30 years of proven performance, it’s a product you can confidently stock, knowing it will meet the needs of your customers and keep them coming back.”

To find out more, speak to your Wavin representative or visit www.wavin.ie

Introducing Cedral TECTA Texture - A UV-engineered slate for the Irish climate

Cedral Ireland by Etex, a leading name in high-performance roofing and cladding materials, has launched Cedral TECTA

Texture, a UV-Engineered slate with a 30 Year Colour and Structural Guarantee that’s ideal for the Irish market.

Designed for both new builds and renovations, Cedral TECTA

Texture is a first to market in combining the timeless look of natural slate with advanced UV-engineered technology to deliver excellent performance and visual appeal.

As Ireland’s changing climate brings increased exposure to rain, wind, UV light, and seasonal extremes, traditional roofing and cladding materials are being pushed to their limits. Cedral TECTA Texture meets this challenge head-on with a patented UV-hardened surface that delivers unmatched resilience, longlasting colour, and low maintenance ensuring roofs or façades stay beautiful and protected for decades.

“This next generation of fibre cement slates, Cedral TECTA Texture, has been developed to meet the real needs of today’s homeowners and specifiers,” says John Bradley, Country Manager at Etex Ireland. “A unique UV treatment gives the slate a strength and resilience that stands up to our changing weather, while maintaining a stunning finish, year after year, all while lowering environmental impact.”

The Power of UV-Engineered Technology

At the core of Cedral TECTA’s performance is its patented UVcuring process, a cutting-edge alternative to traditional heatbased curing systems. The result is a finish that is not only visually striking but also exceptionally durable.

The Benefits of the Cedral UV curing process include:

– Lower energy consumption, making the process more sustainable

– Consistent ultra-matt finish that replicates the look of natural slate

– Enhanced surface hardness, improving scratch and scuff resistance

– Superior colour retention, even with prolonged UV exposure

– 30 YEAR Colour and Structural Guarantee

Cedral TECTA Texture features a richly detailed, authentic slate appearance with a matt finish. Crafted from lightweight fibre cement and precisely sized for consistent installation, TECTA slates are installer friendly, making them an ideal solution for both new constructions and renovation projects.

Featuring clean lines, a low-profile appearance, and authentic slate texture, Cedral TECTA Texture complements both traditional Irish homes and contemporary architecture providing a premium alternative to natural slate.

To find out more about Cedral Tecta Texture, please visit www.cedral.world/en-ie/cedral-tecta-texture/ or contact your local Cedral representative.

UV ENGINEERED SLATE TEXTURE

Designed for both new builds and renovations, Cedral TECTA Texture is a first to market in combining the timeless look of natural slate with advanced UV-engineered technology to deliver excellent performance and visual appeal.

UNMATCHED RESILIENCE, PREMIUM QUALITY.

Consistent ultra-matt finish

Superior colour retention

Enhanced surface hardness

Discover more at cedral.ie

Building Materials

Tackle weatherproofing right

Whether

your customer has just laid a new patio, built a brick extension or erected a new shed or garden room, weatherproofing is an important last step. Read on, as Clara Dursent, Brand Manager at Thompson’s, explores why ‘weatherproofing’

It’s no secret that we have a wet and windy climate, with rain a common occurrence throughout the year. But what about the damage this weather can cause to homes, from spalling brickwork and freeze-thaw damage to unsightly algae growth and leaking flat roofs?

This is where weatherproofing comes in, sealing and protecting those surfaces. As well as reducing the chances of issues or callbacks further down the line, weatherproofing can also present an upselling opportunity for your business.

Brickwork

Brickwork can easily fall victim to weathering, with water penetrating a surface and, in low temperatures, freezing, expanding and cracking the substrate. Over time, this can drastically alter a surface’s appearance, as well as affecting the brick’s structural integrity. In fact, moisture is the largest natural agent responsible for the deterioration of a building’s exterior, with the amount of water deposited on outside walls by rain larger than any other source.

Flat roofs

Whether a shed, garage or garden room, any type of extreme weather can degrade flat roofs over time. Temperature fluctuations, UV exposure and a building’s natural movement can all cause flat roofs to become brittle and crack and split, in turn creating entry points for water. Being left exposed to the elements, roofs don’t just need to survive the rain but the sun too, with high UV exposure just as damaging as water.

is so essential.

Patios

Our wet winters make those corners of a patio where drainage is poor, moisture lingers and sunlight is limited the perfect breeding ground for algae. Thanks to the damp and humid climate, these slippery conditions may last for months and even contribute to long-term wear and tear.

Thompson’s Weatherproofing Thompson’s offers a wide range of weatherproofing products, ideal for use by customers looking to protect flat roofs and landscaping surfaces. These include its 10 Year Roof Seal, which makes it quick and easy to seal flat roofs against water and weather damage. Designed to flex with the natural movement of the roof for a long-lasting repair, the fast-acting formula outperforms traditional bitumen paint and is rainproof in just six hours.

For hard landscaping surfaces, Thompson’s offers One Coat Water Seal. Suitable for use on brick, mortar, stone and concrete, its unique micro silicone emulsion provides a longlasting barrier against rain damage.

Learn more: www.thompsonsweatherproofing.co.uk

Thompson’s range of sealant and roofing products has been developed to protect against rain damage – or if the worst happens, to quickly carry out emergency repairs. One Coat Water Seal and 10 Year Roof Seal are perfect for long-lasting weather protection – and our emergency roofing repair products can fill and bridge gaps and holes in minutes, even in heavy rain. Stock up now!

thompsonsweatherproofing.co.uk

WATER DAMAGE HOLES CRACKS LEAKS

Building Materials

Breedon Premium+ Cementstrength + performance

Breedon Cement Ireland has launched its Premium+ Cement, now available in a 25kg weatherproof bag, designed to deliver the performance, reliability and sustainability that builders and contractors can count on.

Breedon’s commitment to sustainability is embedded in its innovation strategy and product development. Premium+ low carbon footprint reflects this commitment without sacrificing performance.

Engineered for consistency and strength, Premium+ delivers dependable results across a wide range of applications, giving peace of mind.

Premium+ comes in 25kg weatherproof packaging, protecting the cement from unpredictable weather, ensuring the product inside stays dry, workable and ready to use when it’s needed.

Premium+ cement’s combination of lower carbon, reliable strength and performance means you never have to choose between quality and sustainability, making it a smarter choice.

For more information on Premium+ Cement visit www.breedongroup.com

New Larsen website launch:

The new Larsen Building Products website has just been launched, revealing fresh and engaging content, a user-friendly experience and a knowledge hub of technical information and support for customers within the construction sector.

As a market-leading manufacturer of a comprehensive range of building products, the new Larsen website has been designed to engage, educate, inspire, and navigate visitors through the extensive product portfolio, whilst staying true to the company ethos of being the industry’s trusted technical experts.

What’s New at LarsenBuildingProducts.com?

Celebrating 50 years in business this year, the new Larsen website reflects how far the brand has come since 1975. Not forgetting its humble beginnings, visitors to the website can follow the story of where Larsen started out, the journey along the way and right up to the present day with the latest 50th anniversary event video!

The website showcases the fresh, new look for the brand by utilising dynamic photography, creative layouts, brand colours, and information-rich content that engages visitors throughout the website.

Visit Larsen today at www.larsenbuildingproducts.com and explore what’s new!

SUSTAINABILITY YOU CAN TRUST

STRENGTH YOU CAN RELY ON. CONSISTENCY WITHOUT COMPROMISE.

Building Materials

Decorators asked, Crown Paints answered: Meet the NEW ULTRAMATT+ Vinyl Matt Emulsion

Crown Paints has launched a brand-new interior paint, ULTRAMATT+ Vinyl Matt Emulsion, following customer demand for high-performance products.

After completing extensive research with both professional decorators and DIYers, Crown found there was a need for paint that delivers on whiteness, coverage and durability - and ULTRAMATT+ has been developed to meet those expectations head-on.

Combining ultra-white colour with a smooth matt finish to ensure walls and ceilings look fresh and flawless straight from the tin. ULTRAMATT+ delivers outstanding coverage, with a spreading rate of up to 14m² per litre. Professional decorators who trialled the product highlighted its ease of application, premium quality, and ability to achieve a consistent, even finish with fewer coats.

The paint film is protected against mould, enabling interiors to stay looking fresher for longer, even in kitchens, bathrooms or other high-humidity areas.

Available in Pure Brilliant White in 2.5L, 5L and 10L sizes, and Magnolia in 10L, ULTRAMATT+ gives you the flexibility to recommend the right pack size for a wide variety of projects. The paint’s creamy texture ensures it applies smoothly by brush or roller, and it is touch dry in just two hours, as well as ready for recoat in four, allowing faster completion times without sacrificing quality.

This combination of features makes ULTRAMATT+ not just a paint, but a practical solution for everyday decorating challenges.

With ULTRAMATT+ Vinyl Matt Emulsion, you can offer a paint that reflects genuine customer demand and combines performance with practicality. It is a trusted addition to your range that will help your customers achieve results they can rely on.

For more information on ULTRAMATT+ and the full Crown Paints range, contact your local Crown Paints representative or visit www.crownpaints.com

Supplier Profile

Laydex Building Solutions - supporting Builders Merchants for 30 years

In 2025, Laydex Building Solutions marks three decades at the forefront of Ireland’s building products distribution sector - a milestone that reflects a journey defined by ambition, resilience, and an unwavering commitment to its customers and partners. Founded in 1995 by Ian Woods, the company emerged from a bold decision to leave an established role and build something entirely new. With ten trusted colleagues and the exclusive Irish distribution rights for two respected international brands, Laybond and Index, Laydex was launched with little more than determination, market insight, and a belief in the power of strong partnerships.

The early days were characterised by resourcefulness. Without premises or equipment, the team secured a Tallaght base just three days before opening and began operations with secondhand desks and improvised solutions.The challenges intensified and these obstacles only strengthened Laydex’s resolve, pushing the company to diversify rapidly and identify new opportunities across Ireland’s evolving construction landscape.

From its earliest successes in adhesives and polyethylene films to innovative solutions such as Damtec acoustic underlaysanticipating changes in building regulations - Laydex established a reputation for quality, reliability, and adaptability. Expansion into Northern Ireland in 1996, coupled with ventures into flooring, sports surfacing, and other niche markets, further demonstrated the company’s ability to read market trends and respond with agility.

One of the most defining chapters in Laydex’s history came in 2002 with the acquisition of Bond It, a UK-based sealants and adhesives manufacturer facing receivership. In a move

that required both commercial courage and strategic vision, Laydex transformed the struggling business into a profitable, well-respected operation over a twelve-year period, before selling it in 2014.

The global financial crisis of 2008 tested the entire construction industry, and Laydex was no exception. Turnover fell sharply as the market contracted. However, careful financial stewardship in previous years enabled the company to weather the downturn, emerge leaner, and refocus on its core strengths - roofing, flooring, and builders merchant supplies.

During these challenging years, Laydex’s ability to support merchants became increasingly important. Merchants were facing uncertain markets and needed reliable suppliers who could guarantee product availability, technical advice, and consistent service. Laydex’s approach of combining an expanding product range with a flexible service model allowed it to strengthen relationships that endure to this day. By offering breadth and continuity, the company became a trusted partner at a time when stability was in short supply.

The product offering that supports merchants today is both wide-ranging and carefully considered. It includes adhesives, cement board, breather membranes, damp proof courses and membranes, ironmongery, door furniture, loft ladders, paints, and composite decking and fencing. Many of these categories are underpinned by exclusive distribution partnerships with leading international and domestic brands, from Bond It adhesives and sealants to Basta and Fortessa door furniture, Rothley ironmongery, Permabase cement board, Corotop membranes, Memtech radon protection systems, Syn-oxide

paint, Minka loft ladders, and Teranna outdoor solutions. This diversity simplifies the purchasing process for a lot of its customers, reducing a large number of potential suppliers into one.

The company’s emphasis on innovation has been central to keeping its product lines relevant. By consistently introducing new solutions that respond to regulatory changes, design trends, and sustainability demands, Laydex ensures that merchants can remain competitive. By identifying these opportunities early, Laydex ensures that the builders merchants of Ireland are able to keep up with the market’s demands.

Infrastructure has also played a critical role in sustaining this growth. In 2024, Laydex acquired a second warehouse in Dublin’s JFK Industrial Estate, expanding its total capacity to more than 120,000 square feet. This investment provides greater resilience, allowing for higher stock levels, faster turnaround times, and the flexibility to meet seasonal or unexpected surges in demand. For the builders merchant customer base, this means more stock availability, faster deliveries and a more robust supply chain.

Equally important is the company’s commitment to service. Laydex’s sales and support teams work closely with customers to provide not only the right products but also the technical

Supplier Profile

knowledge and practical guidance that underpin their use. Many of these relationships span decades and are rooted in the same values that have guided the business since 1995: integrity, partnership, and resilience. For merchants, this consistency is just as valuable as the products themselves, reinforcing Laydex as a partner rather than simply a supplier.

Today, under the leadership of Peter Woods, son of the founder, Laydex continues to evolve while staying true to its founding principles. Investments in sustainable materials, smarter logistics, and new technologies reflect the company’s ambition to remain at the forefront of the Irish construction sector. At the same time, its focus on service and partnership ensures that the relationships built over thirty years remain central to its success.

As Laydex celebrates its 30th anniversary, the company reflects on a history of overcoming challenges and seizing opportunities and also looks ahead with confidence. The past three decades have been defined by strong relationships - with suppliers, customers, and employees alike - and it is this foundation that will shape its future. For merchants, contractors, and the wider construction community, Laydex represents a story of resilience and partnership. And for the company itself, the next chapter promises to be every bit as ambitious and determined as the one that began in 1995.

Smarter energy for smarter stores: How Hardware Retailers can take control of costs & drive sustainability

According to Eurostat (2025), electricity prices in Ireland remain 43% above the EU average, placing significant pressure on SMEs. At the same time, customer expectations are shifting, as sustainability, energy efficiency, and climate impact are taking centre stage in customer interactions, tender submissions and supplier contracts. As the retrofit market grows and becomes more competitive and regulated, grants increase and conversations shift, all players in this competitive market need to reduce costs and carbon footprinting to ensure success and progression.

For the hardware sector, a key player in Ireland’s retrofit economy, this creates both challenges and opportunities.

The Case for Better Energy Management Energy now represents one of the largest controllable costs in retail operations. Based on SEAI’s Retail Sector Energy Guide, the average store spends up to:

– 55% on lighting – 30% on heating, ventilation, and cooling

– 15% on refrigeration and equipment

Taken from SEAI Energy Efficiency Guide

The same SEAI research shows that most SMEs can achieve 15–25% savings on energy costs with low-cost efficiency measures and better operational controls often without significant capital investment.

These aren’t abstract numbers. Across the sector, we’ve seen examples where businesses cut thousands of Euro annually just by identifying out-ofhours energy loads or optimising heating and cooling schedules. Appointing an Energy Coordinator for your business can help drive real change within your organisation, communicating with staff on energy related matters, identifying savings and creating plans, as well as monitoring and tracking progress.

Start With Better Data: Smart Metering and Insights

The foundation of smarter energy management is understanding where and when energy is being used. Traditional bills can’t provide that visibility but modern smart metering and submetering can.

At Pinergy, we work with hardware stores, retail groups, and warehouses across Ireland, using 15/30-minute interval data to:

– Spot hidden inefficiencies like HVAC running overnight or warehouse lighting left on.

–

Align high energy tasks with cheaper night tariffs where possible.

– Benchmark energy use across multiple sites to find and address outliers.

– Build a clear business case for efficiency upgrades or renewable investment.

This data driven approach enables operators to make informed decisions and capture quick wins before committing to bigger investments.

Efficiency First, Renewables Next

While renewables grab headlines, efficiency improvements typically deliver the fastest returns. According to SEAI: “Energy efficiency measures can reduce energy costs by up to 30% with average payback periods of less than two years.”

For hardware stores, practical interventions can include:

– Upgrading to LED lighting with automatic controls.

– Optimising heating and cooling sequences.

– Better scheduling of equipment loads like compressors or chargers.

– Accessing Energy Efficiency Obligation Scheme (EEOS) credits to part fund upgrades.

Once efficiency is optimised, integrating renewables like solar PV becomes even more compelling. SEAI’s Energy Audits can help identify the most impactful measures, along with cost guidelines. Vouchers can be issued for businesses who spend in excess of €10,000, while other initiatives are available from a variety of businesses around the country.

Solar PV and EV Charging: A Growing Opportunity

The rapid advances in solar PV technology are driving costs downwards, while SEAI SME grants have made solar PV viable for many smaller businesses.

Hardware stores are especially well suited, thanks to:

– Large, often unused roof space.

– Operating hours aligned with daytime generation.

– Potential for integration with EV charging for staff, customers, and fleets. We’ve seen SME sites offset 25–40% of their annual electricity demand with rooftop solar improving both cost predictability and sustainability credentials.

Preparing for a Low Carbon

Future

Energy is no longer just a necessary overhead; it’s a strategic lever. From customer expectations to policy changes like the Corporate Sustainability Reporting Directive (CSRD), pressures to manage, measure, and reduce energy impact are ever increasing.

By taking control now, hardware retailers can:

– Reduce costs and improve margins.

– Demonstrate leadership in sustainability.

– Futureproof operations against rising prices and changing regulations.

Where Pinergy Can Help

At Pinergy, we partner with hardware retailers and builders’ providers to:

– Supply competitive, transparent energy plans.

– Deliver live metering & insights to track and optimise usage.

– Support efficiency measures with technical expertise and EEOS funding.

– Integrate renewables like solar PV, battery storage, and EV charging.

Our green energy sourced from Irish solar and wind farms is fully traceable and provides zero-carbon electricity to customers. Our intelligent data solutions give you actionable insights to drive change in your business. Our commitment to carbon reduction and net-zero initiatives give our customers the advantage in driving their own change.

It’s about making energy work smarter for your business today and tomorrow.

Find Out More

We’re proud to support Hardware Association Ireland members on their energy transition journey. If you’d like to understand your energy profile or explore efficiency and renewables for your premises, we’d be happy to talk.

Contact Michelle McKenna, Head of Sustainable Partnerships at Pinergy, Michelle@pinergy.ie, and visit www.pinergy.ie. Calculate your businesses carbon footprint and engage our services to help lower your score.

JOHN O`SHANAHAN Consultant, Lean BPI

Unlocking Digital Support for SMEs: A Practical Guide

Running a business today is more difficult than ever. Owners face challenges ranging from staff shortages and rising costs to new regulations and environmental responsibilities. While many of these factors are outside a business owner’s control, one area where real influence can be exerted is the pace of technology adoption.

For small businesses, digitalisation is no longer optional. Using email, smartphones, or spreadsheets was once enough to stay competitive, but the pace of change has accelerated. Automation, artificial intelligence (AI), and integrated digital systems are now reshaping industries at every level. Historically, falling behind on technology affected efficiency and made life more difficult, falling behind today risks competitiveness and survival.

The good news is that there are a wide range of state supports available to help companies of all sizes in Ireland on their digital journey. These supports take different forms, from consultancy and mentoring to direct grants and innovation projects. Despite the heavy marketing and promotion of these programmes, many small companies remain unaware of what’s on offer or how to access it.

This article sets out the main programmes supporting technology adoption, so you can explore what works best for your business.

Understanding State Aid and de minimis Rules: Most digitalisation supports fall under EU state aid rules, specifically the de minimis regulation, which caps the amount of aid a company can receive at €300,000 over three fiscal years. Larger companies are generally well tuned into these rules and make sure to maximise their de minimis allocation.

Smaller businesses often miss out. Many of the same programmes and funding allowances are open to SMEs, yet awareness is low and applications are fewer. While bigger firms fully leverage state supports, many smaller businesses are leaving valuable assistance supports untapped.

Digital for Business: The Digital for Business programme is delivered by Local Enterprise Offices (LEOs) and is now open to companies with up to 50 staff. It provides tailored consultancy to help businesses review existing digital systems, identify gaps, and select innovative tools to improve efficiency. Best of all, it’s fully funded.

The Grow Digital Grant: The Grow Digital Grant offers part-funding for off-the-shelf software and implementation support. This can cover areas like customer relationship management (CRM), stock management, or online sales platforms. While the business covers part of the cost, the grant makes it more feasible to invest in transformative tools.

MentorsWork: Sometimes the biggest obstacle is not technology but confidence. The MentorsWork programme run by the Small

Firms Association (SFA) in partnership with Skillnet Ireland matches small businesses with expert mentors who provide one-to-one guidance. Mentors help owners assess options, build skills, and navigate choices. This personalised support can be vital, especially for those unsure where to start.

For companies that are Enterprise Ireland (EI) clients, additional supports are available:

EI Digital Discovery helps businesses explore opportunities for digitalisation, assess feasibility, and develop a roadmap.

EI Digital Process Innovation focuses on projects that improve operational efficiency and competitiveness through new digital processes.

European Digital Innovation Hubs: Ireland is part of the EU’s European Digital Innovation Hubs network, which connects businesses with expertise, test-before-invest opportunities, and collaborative projects. These hubs are particularly useful for SMEs that want to experiment with cutting-edge technologies or need specialist support.

The National Enterprise Hub: If you’re unsure where to start, the National Enterprise Hub acts as a central point of information on all the different supports available. It can guide you to the right programme for your business.

It’s important to note that companies cannot be clients of both a Local Enterprise Office and Enterprise Ireland at the same time. However, there are pathways to progression. A company may begin as an LEO client, avail of Digital for Business, the Grow Digital Grant, and MentorsWork, before later “graduating” to Enterprise Ireland for more advanced supports such as Digital Process Innovation or access to European Digital Innovation Hubs. Supports are there, but they only work if businesses take the initiative to use them. Whether it’s starting small with a mentoring programme, upgrading with a grant, or exploring innovation through a hub, there’s a pathway for every company.

Digitalisation isn’t just about adopting new technologies; it’s about reshaping how your business operates, competes, and grows. Every step towards digitalisation builds resilience and the sooner you begin, the stronger your business becomes for the challenges ahead. For further information visit www.leanbpi.ie

About LeanBPI

LeanBPI specialises in assisting Irish SMEs to integrate digital solutions for improved business efficiency. We help companies identify the correct software solutions, facilitate seamless integration, automate processes, and, when needed, develop bespoke solutions tailored to unique business challenges.

Improving front of house payment processes

Businesses within today’s hardware, building providers, and DIY sectors face a number of challenges. The ongoing challenges of attracting and retaining skilled staff, the impact of the National Minimum Wage increase, Pay Related Social Insurance (PRSI), and other costs on the sector, have had a significant effect.

Staff are consistently under pressure to provide the best experience for their customers, and businesses are looking to technology to make the staff and customer experience better. Efficiently and securely managing and handling cash is one area that can be stressful for employees, and manual cash handling is often fraught with human error and security risks, be that at the counter or in the back office.

What do businesses want to do to overcome this and grow?

– Minimise risks and cash losses

– Improve in-store security and efficiency

– Increase employee productivity

– Enhance the customer experience

– Encourage staff retention and increase job satisfaction.

So, what can be done to help improve this?

To address and overcome these challenges, automated cash recycling solutions are the way forward. They improve accuracy and efficiency, and also enhance staff productivity, reduce costs, and help manage business processes from front of house and point of sale, to back office - even connecting both –all helping staff retention and productivity.

But what if I have multiple tills/payment points?

That’s not a problem! You can get a cost-effective solution from a portfolio of solutions for managing cash from just one till or across any number of tills - some with a greatly reduced footprint, catering for installation in all environments or revenue areas, especially where space is limited

This will enable you to optimise the amount of devices needed in store, management can save time through reduced processing and handling of cash across fewer devices, thereby increasing productivity and reducing costs.

To determine what solution is best for you, a consultative approach can be used to establish your requirements based around the volume of customers and amount of cash handled. Hardware Association Ireland members can avail of a free of charge initial consultation, details at the end of this article.

A customised payment solution can then be deployed, specifically tailored to your business, which ensures you achieve your overall business goals and maximise your technology investment.

Can this technology work in the Back Office?

Absolutely! In your back office, a cash recycling solution can help you deliver more streamlined and efficient services, saving management time around reconciliation, start and end of day processes and preparing cash for lodgement.

This can be stand alone or combined with a fully closed loop solution – i.e. front and back office devices – enabling you to connect all your cash processes, helping you not only increase productivity and security for your staff, but also enabling them to focus on other activities that improve customer experience.

From small and large hardware retailers, builders’ merchants and DIY stores, GLORY leads the EMEA market for retail cash recycling solutions with 39% point of sale and 66% market share of back office cash recycling solutions. GLORY Ireland is extremely proud to play a part in this.

Ruairi Harpur - General Manager, Wallace’s of Wellingtonbridge said, "Installing GLORY's cash automation devices for our front of house payment points has been transformative. We now have a payment device for managing cash across multiple tills and we have a completely secure, accurate and cost-effective cash handling solution which has increased staff productivity and minimised our cash losses. Our staff are happy with this quick, easy to use payment solution, and our start and end of day processes have also significantly improved as we now save time daily on balancing tills."

Get in touch to find out more about how GLORY can help you improve your cash handling processes - front of house or back office - and deliver better customer experiences.

Contact Donal Clavin - Sales Manager, GLORY Ireland, for your free of charge initial consultation for HAI members - email donal.clavin@ie.glory-global.com or phone +353 87 332 9653

DONAL CLAVIN Sales Manager, GLORY Ireland

PAULA SMYTH, Director, All Ireland, Lantra

Supporting skills, strengthening businesses: How Lantra training powers the Hardware Industry

In a world of evolving technology, tightening regulations, and growing customer expectations, one thing remains constant in the hardware industry: the value of skilled, confident staff. That’s where Lantra steps in. As a leading provider of training and qualifications across the land-based and environmental sectors, Lantra helps businesses build capability, improve safety, and increase productivity. And yes, this includes the hardware industry too.

Whether your business sells power tools, PPE, chainsaws, garden machinery, or agricultural supplies, Lantra’s training can help ensure your team understands the products they’re selling and can also provide accurate advice and safe demonstrations. As a result, your customers get better service, your staff work more confidently, and your business gains a stronger reputation.

Who We Are

Lantra is a nationally recognised awarding body with over 50 years’ experience in delivering high-quality training across sectors including agriculture, arboriculture, forestry, landscaping, and construction. We accredit over 1,000 training providers and instructors across Ireland and the UK, offering more than 500 courses and qualifications tailored to industry needs.

While we’re best known for our work in the land-based sector, the hardware and tool trade engages with many of the industries in this sector daily. The products you sell are used by arborists, landscapers, farmers, and construction workers, all of whom rely on the safe, competent use of tools and machinery. That’s why Lantra’s training is a natural fit for your industry.

How Our Training Supports Your Business

Let’s say you’re selling chainsaws or brush cutters - knowing how to operate and maintain these machines safely isn’t just a bonus, it’s essential. Lantra’s chainsaw maintenance and crosscutting course, for example, can be used to train your team, so they understand the product inside out. This enables better customer guidance, fewer returns, and fewer warranty disputes.

Our training also covers areas like lifting and manual handling, first aid, abrasive wheels, working at height, and equipment inspection - skills that benefit not just your customers, but your own team’s daily operations in-store or in the warehouse.

We also offer product specific training in pesticide application, ATVs, and mowers, which are frequently sold by hardware and garden machinery retailers. Training your staff on these types of equipment improves technical knowledge, ensures they are up to date with regulations, and enhances their ability to sell with authority.

Staff Development = Business Growth

In today’s competitive market, investing in staff training is more than a compliance exercise, it’s a smart business move. Trained employees are more engaged, less likely to leave, and more effective in their roles. They upsell better, they build customer trust, they reduce accidents, and they represent your brand with professionalism.

Lantra courses are designed with flexibility in mind. Whether you want on-site group training, remote learning, or accredited qualifications for individual staff members, our training provider network can accommodate your needs. Many of our courses are CPD recognised, allowing staff to maintain and build on their professional credentials.

Boosting Customer Confidence

Customers are more knowledgeable than ever. They come in asking specific questions and expect specific answers. When your staff can confidently discuss the features, safety considerations, and usage techniques of a product, it sets your store apart from the competition. By partnering with Lantra for training, you’re not just investing in compliance, you’re investing in customer service, product knowledge, and longterm brand trust.

Get Started Today

The hardware and building materials trade is vital to many of the industries Lantra serves, and we’re here to help you thrive. Whether you're a national chain or an independent retailer, we can guide you in understanding the needs of your team, helping you stay ahead.

To learn more about our full range of courses and how they can benefit your business, visit www.lantra.co.uk or contact us directly for tailored advice enquiriesirl@lantra.co.uk

Marketing in the USA

Step 1 - The Power of Being Seen

This article is Step One of Grit Blueprint's Visibility Framework, created by founder Stefanie Couch. This is a three-step system they use to help hardware and building materials businesses become unmistakable market leaders. Step 1 is Be Seen, making sure customers can actually find you when they need you. Step 2 is Be Known, and Step 3 is Be Chosen.

You run a great hardware store with knowledgeable staff and competitive prices. But when someone three miles away needs exactly what they sell, they drive past your store to the big box retailer, not because your competitor is better, but because they never knew you existed. This is the invisible store paradox: none of your expertise matters if customers can't find you when they need you.

The Visibility Gap That's Costing You Sales

Most hardware stores operate on a dangerous assumption. They believe customers will find them through word of mouth and repeat business.

That strategy worked when your competition was the hardware store two towns over. Today, customers have unlimited options and zero patience for searching.

The numbers tell the story. Local searches drive immediate action¹. Nearly half of all Google searches have local intent, and 88% of people who search on their smartphone, visit a store within 24 hours².

Your customers are searching. The question is whether they're finding you or your competition.

The average consumer needs to see your business over 21 times before they purchase³. Most hardware stores post once for a sale, maybe twice for a holiday, then wonder why their marketing doesn't work.

Visibility isn't just about posting more. It's about showing up where your customers are already looking.

Where Your Customers Are Actually Searching

Google now accounts for only 18% of all searches4, while AI platforms like ChatGPT and Perplexity handle billions of queries daily5. Instead of typing "hardware stores near me," customers ask detailed questions: "What's the best hardware store in my town for kitchen cabinet paint?" These AI tools pull from multiple sources, if you're not indexed across platforms, you're invisible. For example, if someone asks ChatGPT, “Best place to buy drill bits near me,” the AI pulls from your Google listing, Facebook page, Yelp reviews, and other online sources. If your business isn’t visible in those places, you won’t be in the answer, even if you’re the best option.

Key visibility channels for hardware stores:

– Google Business Profile: Your digital storefront for local searches and AI platforms

– YouTube: The world's second-largest search engine for howto tutorials

– Facebook Groups: 1.8 billion monthly users6 in local community groups asking for recommendations

Visibility isn't about being everywhere. It's about being where your ideal customers already spend their time.

The Content Strategy That Actually Works

You don't need a film crew or a marketing degree. You need a smartphone and the willingness to answer the questions customers ask you every day.

What questions do people call about? What do they ask when they walk into your store? Your employees already know the content your customers want.

Someone calls asking about the right paint for bathroom walls. That's a blog post, a YouTube video, and a social media post. A contractor asks about the best screws for deck building. That's content that will help hundreds of other people with the same question.

The goal isn't to go viral. The goal is to build a library of helpful content that positions you as the expert in your market. Randy’s Hardware, in Virginia, US, uses YouTube to showcase their staff expertise and behind-the-scenes operations. This approach works because it shows the human side of the business.

Remember: Raw, authentic content outperforms polished productions because people want to see real humans tackling real problems.

Your Quick-Win Visibility Strategy

Start with one platform. Pick the channel that interests you most and commit to consistency over perfection.

Google Business Profile optimisation should be your first priority. Update your hours, add photos regularly, respond to reviews, and post updates about new products or services. This single action improves your visibility in both traditional Google searches and AI-powered platforms.

Monthly how-to videos can be filmed with your smartphone and a $150 Bluetooth microphone for your phone. Focus on the questions customers ask most frequently. Show, don't just tell. Film yourself or your staff actually solving the problem. Local Facebook group participation requires no budget, just time. Join community groups where your customers spend time. Answer questions helpfully without being salesy. Build relationships before you need them.

Marketing in the USA

Each piece of content can be reused across channels to multiply impact - one video becomes a blog post, social media content, and email newsletter material.

Making Your Customers Part of Your Story

Your best content creators are already shopping in your store. Ask customers to share photos of projects using products they bought from you. Feature employee expertise and personality. When you highlight your customers and employees, you create content that feels authentic because it is authentic.

The Measurement That Matters

Track what drives business, not vanity metrics. Monitor your Google Business Profile insights and ask new customers how they heard about you. Consistency beats perfection. Posting helpful content twice monthly for a year drives more business than posting daily and then stopping after two weeks.

Start Today, Not Tomorrow

The changes in search and customer behaviour are accelerating. Businesses that start building visibility now will have a significant advantage.

Your customers are already searching. The only question is whether they'll find you or your competition.

Being seen is the first step in the Grit Blueprint Framework. Once your customers can find you, the next step is making sure they remember you: Be Known. That’s what we’ll cover in the next article of this series.

Stefanie Couch is the founder of Grit Blueprint, www.gritblueprint.com, a brand and visibility strategy firm helping hardware and building materials businesses become unmistakable category leaders. She created the Grit Blueprint Framework, Be Seen. Be Known. Be Chosen, and combines her family hardware store roots with Fortune 500 sales and marketing leadership to help independent retailers, distributors, and manufacturers grow. Using AI-powered tools such as voice agents, search optimisation, and content automation, she helps clients increase visibility, strengthen customer relationships, and drive measurable growth. Connect with her on LinkedIn or at stefanie@gritblueprint.com

5 Yext Blog, "Where Do Google, Gemini, and ChatGPT Get Local Business Information?" Available at: www.yext.com/blog/2024/06/where-do-google-gemini-chatgpt-getlocal-business-information

6 Buffer, "Facebook Groups for Small Businesses." Available at: https://buffer.com/ resources/facebook-groups-small-businesses

A View from Europe

Interchalet, the Dutch hidden DIY treasure

Our colleague Thierry Coeman visits the Dutch Province of Limburg at the crossroads of Belgium, the Netherlands, and Germany, where the Romans were among the first to see the potential of Neder-Germania. Fertile rolling hills and lush forests once drew settlers who built villas and trade routes here. Today, the scenic landscapes remain a magnet for hikers and cyclists. Above all, it is celebrated for a modern retail icon: Interchalet in Horst.

Nearly half a century ago, along the A73 motorway, a modest woodworking business set out on an ambitious path. Now, Interchalet has grown into a premier Home Park shopping destination, attracting more than 450,000 loyal visitors annually, www.homepark-interchalet.nl

What’s the secret to Interchalet’s enduring success?

A philosophy of Listening and Learning

For Bas van Rens, Operations Director, Interchalet’s success comes down to a simple principle: focus daily on what customers expect and use your five senses by walking through the store all day long.

“Fridays are sacred to me. I set them aside for reflection and brainstorming with our founder and owner Jan Clabbers, his son, and trusted partners”, Bas explains. Amongst those collaborators

are Paul van Rebergen, Managing Director of Einhell Benelux, one of a selected group of suppliers shaping Interchalet’s profound convictions and retail beliefs. The atmosphere is relaxed and the discussions are enriched with vision, insight and plenty of interaction.” As the conversation unfolds, Bas comes alive, revealing himself as a born retailer with decades of experience.

Bas van Rens joined Interchalet in 2018, bringing deep experience from the garden sector. At the time, Jan Clabbers was seeking a like-minded leader to prepare the family business for the future. The pair’s shared passion for retail and meticulous attention to detail, forged an instant connection that sparked spontaneous chemistry.

“As a matter of fact, we know and understand what drives customers and how to respond to their needs. The magic lies in listening, observing, and learning, I walk an average of 30,000 steps a day, interacting with customers and staff. That insight is tremendous precious to me”, says Bas. His approach echoes the great Irish retailer Feargal Quinn‘s classic ‘Crowning the Customer’, a retail bible and another DIY treasure.

“To stay relevant as an independent retailer we must make Interchalet the preferred destination store for any customer involved in a DIY and Home Improvement project. Our company chart reflects that philosophy; our mission is rooted in three

guiding pillars: Hospitality, Inspiration and Convenience. These principles shape everything we do daily”, Bas emphasises.

A Shopping Experience Designed to Delight Interchalet’s floor plan is a strategic retail masterpiece. Its buying-room concept replaces static showrooms, that invite exploration and buying behaviour.

“40% of our total retail floor (30,000 m²) is leased to strategic partners, strengthening the Interchalet retail promise of ‘Everything for in and around the home", Bas explains. Notable tenants include: Timmermans Tuinmeubelen (garden furniture), Budget Home XXL (home furnishings), Superkeukens (kitchens), Baderie (Bathrooms), and Aanhuis.nl (Flooring, doors and windows), along with a vast selection of furniture and accessories. Collectively, their sales are growing year on year. Each partner operates independently as a business unit, but under the Interchalet banner.

The store`s shop-in-shop model adds variety and depth, which enriches the shopping experience. Einhell Professional instore launch achieved record sales within three months, thanks to smart category management and a tiered pricing strategy (Good-Better-Best). “It’s truly a win-win-win partnership. Few suppliers manage this level of collaboration with an independent retailer like us”, Bas notes.

Service as a Catalyst For Growth Interchalet’s strength lies not only in its massive product range (360,000 SKU’s), but also in an extended service approach. Expert-staffed help desks provide personalised and specialised advice and guidance, while a network of skilled contractors delivers professional home installations for everything from lighting, faucets to outdoor living spaces. The Interchalet “Do-It-Together” philosophy empowers customers to create and realise their dream homes with confidence and professional support. Today, home installations represent almost 20% of store turnover. A fully equipped sawing plant adds another layer of convenience, offering tailored solutions for every wood project.

Navigating transformation with innovation and technology

The well-known ‘ Wheel of Retailing’ spins faster than ever, and Limburg is no exception. The post-COVID era has transformed the DIY and Home Improvement industry: Digital integration, the blending of online and offline channels, technological innovation, labour challenges, rising costs, and geopolitical uncertainty. Interchalet is embracing these changes head-on.

“We’re not digging in our heels, we believe physical stores fulfill a psychological necessity. Customers travel far not just to shop but to escape daily routines and enjoy a unique retail experience”, Bas concludes.

A View from Europe

Interchalet’s treasure rests on striking a balance between large assortments and product range, atmosphere, service, and hospitality. Brasserie Intermezzo, a café at the heart of the store, captures this spirit; 40% of the customers conclude their trip there, making it a core part of the Interchalet DNA and brand.

A Vision for the Future

Interchalet’s commitment to its stakeholders ensures it remains a leader in DIY and Home Improvement retail. In Horst, customercentricity and selective supplier partnerships are a winning formula. The future holds even more opportunities:

– Expansion: an additional 2,500 m² area of retail space is ready for development.

– Collaboration: opportunities abound for creative suppliers through shop-in-shop concepts, in areas like smart home technology, storage, assistance devices for older people (ageing population), to sports and leisure

– Renovation: modernisation projects are already planned for sections of the building

– Retail dynamics: the second-floor hosts dynamic start-ups in marketing, advertising and design, injecting fresh energy into the Interchalet business.

April 2026 marks Interchalet’s 50th anniversary, a milestone set to be celebrated in style.

More than a retail destination, Interchalet is a retail case study in visionary entrepreneurship. It has transformed Horst into a beacon of inspiration for enthusiastic diy’ers and the broader Home Improvement industry.

Technical Information:

– Retail Banner: Home Park Interchalet

– Location: Horst, Netherlands – Witveldweg 100

– Owner: Jan Clabbers Family

– Operations Director: Bas van Rens

– Retail Space: 40,000 m² (incl. 1,500 m² garden section and a huge parking site)

– Product Range: 360,000 SKU’s

– Employees: 200 FTE

– Member of IBW (Construction Materials Purchasing Group, 5 Dutch members)

Bas van Rens, Operations Director, Interchalet.

Convenience: The latest battleground for merchants

The builders’ merchant sector is entering a period of profound change. For decades, our industry has been built on personal relationships, stock availability, and competitive pricing and although these will always be important, today a new battleground has emerged: Convenience.

Trade customers are busier than ever, juggling multiple jobs, managing apprentices, handling paperwork, and responding to the increasing demands of homeowners who expect faster, slicker services. Against this backdrop, the measure of a merchant’s value is shifting. The tradesperson’s most precious commodity is no longer money, it is now time, and those merchants who can save them time will be the ones who secure their loyalty.

Why Convenience Matters More Than Ever

The average tradesperson spends hours each week sourcing, collecting and paying for materials. Every wasted journey to a branch where stock isn’t available, every delay at the counter, every clunky online process translates directly into lost earnings. Increasingly, tradespeople benchmark their experiences with merchants against the seamless, on-demand services they enjoy in their personal lives. Amazon, Deliveroo, Uber, and the local supermarket have all raised the bar, and expectations in our industry are rising in step.

What makes this challenge more complex is the generational divide among trade customers. Established tradespeople still value the in-branch experience, with knowledgeable staff, trusted advice and immediate product availability. By contrast, younger tradespeople, many of whom are digital natives, expect mobilefirst ordering, real-time stock visibility and rapid fulfilment as standard. For them, convenience is defined less by personal relationships and more by the speed and reliability of digital tools.

In this new landscape, merchants are no longer just competing against one another; they are competing against the expectations set by the wider retail world; Convenience has become the critical battleground.

The Digital Front Door

For an increasing number of tradespeople, the journey now begins online, not in branch. Yet too many merchants still treat digital as an afterthought, with outdated websites and patchy apps. To succeed in the market today, merchants must have a digital front door that’s open 24/7. Customers want to search, check live stock levels, place orders and arrange payment at a time that suits them, whether that’s late at night or first thing in the morning.

What they see online must also reflect reality. Incorrect stock levels when a tradesperson arrives at branch undermines trust faster than almost anything else. Real-time, branch-level data is now a baseline expectation. When the digital journey works, it doesn’t just benefit the customer, it drives branch efficiency, reduces queues, and frees staff to spend more time offering advice and support.

Click & Collect Comes of Age

Click and collect has revolutionised grocery and fashion retail. Builders’ merchants are now following suit, with click and collect becoming one of the most valuable tools in the fight for customer loyalty.

Jewson Lockers at their Luton branch.

The model is simple but transformative. Tradespeople can order via their phone and pick up within minutes. Increasingly, merchants are installing secure lockers that allow collections long after the branch has closed.

For a tradesperson finishing a job late in the evening, the ability to collect materials for the next morning on the way home is a game changer. It removes stress from the working day and allows the merchant’s assets to earn their keep well beyond traditional opening hours.

For merchants, pre-picked orders also smooth out workloads and reduce counter congestion, turning convenience into an operational win as well as a customer benefit.

Delivery Without Friction

If click and collect is one half of the convenience equation, delivery is the other. Next-day is now an expectation rather than a differentiator, and the ambition is increasingly same-day fulfilment, with accurate time slots and live tracking.

Tradespeople want to know when their delivery will arrive, and they want to trust that it will be complete and correct. Merchants who invest in route optimisation, delivery tracking, and flexible slots are turning logistics from a source of frustration into a loyalty driver.

Innovative businesses like TradeKart in the UK, have recognised this shift. Positioned as a “Deliveroo for building supplies,” TradeKart offers rapid delivery from local merchants, often in as little as one hour. For busy tradespeople working in urban areas, the ability to have materials arrive on site almost as quickly as ordering a takeaway is a powerful example of how convenience can redefine expectations.

Payments, Credit and Transparency

Convenience also extends to how customers pay. Nothing undermines the customer experience faster than clunky processes at the counter, unclear discounts, or rigid credit terms. Merchants must focus on offering frictionless, contactless payments, supported by transparent pricing and digital account management.

Steve Collinge

For smaller trade businesses, simple credit options can be the difference between winning and losing a job. Giving customers the ability to monitor spend, manage invoices and apply for credit through an app turns what was once an administrative burden into an effortless process.

The Loyalty Dividend

Convenience, when executed well, delivers more than efficiency. It creates what I refer to as ‘The Loyalty Dividend’. Tradespeople who feel supported, whose time is valued, whose materials are ready when they need them, whose payments are seamless, are far more likely to stick with their merchant, even if a competitor occasionally offers a lower price.

This kind of loyalty is no longer transactional, it becomes emotional. And emotional loyalty is far harder for competitors to dislodge, as it transforms the merchant from being simply a supplier to being a trusted partner in the customer’s business.

Learning from Retail

Reassuringly, our industry doesn’t need to reinvent the wheel. Retail has been solving these challenges for years. Supermarkets pioneered click and collect, online retailers perfected live stock visibility and delivery tracking, whilst fashion chains normalised mobile payments and loyalty apps.

The opportunity for builders’ merchants lies in taking these proven models and adapting them to the realities of the trade. Lockers must be sized for bulkier items. Delivery fleets must be equipped for heavy, awkward loads. Loyalty schemes should focus not just on discounts but also on training, support, and recognition.

Screwfix is already showing what’s possible. Its app is not just a transactional tool but a personalisation platform, offering tailored promotions, rapid click and collect, spend tracking and account management. By embedding itself in the daily workflow of tradespeople, Screwfix demonstrates that convenience and loyalty are deeply connected.

The Bottom Line

The successful merchants of the future will be defined not only by their range, expertise and pricing, but by their ability to remove as much friction as possible from the customer journey. Every wasted minute is a lost opportunity; every saved minute is a reason to return.

In addressing this challenge, merchants must recognise that their customer base is not one-size-fits-all. The established tradesperson may still prefer the reassurance of a face-to-face counter conversation, while the younger generation expects a slick, mobilefirst experience. Success will come from serving both customers with equal skill, balancing trusted human interaction with the speed and convenience of digital.

Merchants who embrace this shift, through seamless digital journeys, robust click and collect, smarter delivery, and frictionless payments will earn not just more transactions, but deeper, longer-lasting loyalty. In an industry where margins are tight and competition fierce, convenience is the battleground worth fighting for.

Those who recognise this today will be the market leaders of tomorrow.

Steve Collinge is an international speaker, influencer, retail commentator and is Managing Director of Insight Retail Group Ltd and executive editor of Insight DIY. You can follow Steve on LinkedIn and Twitter.

How modern workwear is reshaping construction culture

The Hardware Journal recently spoke to Derek Deasy, Sales Manager, Hultafors Group Ireland after his interview on the Hardware Matters podcast.

It’s remarkable to see the shift in Workwear & PPE designs over the past 25 years. Today, across Ireland, a new generation of tradespeople are taking pride not just in their craft - but in how they present themselves. And rightly so.

At Hultafors Group, we’ve had a front-row seat to this transformation. Through our flagship brands - Snickers Workwear & Solid Gear Footwear - we’ve helped redefine what it means to be “site-ready.” It’s no longer just about protection; it’s about performance, comfort, and identity.

50 Years of Innovation in Workwear

This year marks 50 years of Snickers Workwear, and it’s incredible to reflect on how far we’ve come. Our founder, Matti Viio was an electrician by trade, who became so frustrated with the lack of functional workwear available at the time, he decided to create his own. That innovative attitude remains at the forefront of everything we do, with a strong focus on comfort, functionality & durability.

Our customers expect more. They want garments that move with them, that work with them, that protect, and that last. And that’s exactly what we deliver - engineered workwear built for real-world performance.

Comfort and Safety: No Longer a Trade-Off

One of the most common pain points we hear from end usersespecially those who spend long hours on their feet - is around footwear. Traditional safety boots are often heavy, rigid, and uncomfortable.

That’s why Solid Gear Footwear have developed a range inspired by the athletic shoe industry. We use the same materials found in high-performance running shoes: lightweight midsoles, breathable uppers, and ergonomic designs. The result? Footwear that keeps you protected without compromising on comfort - so you can stay focused on the job, not your feet.

Workwear That Fits Everyone

Another area we’ve made huge strides in is women’s workwear. For too long, women on site had to make do with scaled-down versions of men’s gear. That doesn’t cut it anymore.

At Snickers Workwear, we’ve developed a dedicated women’s range that mirrors our men’s line - not just in style, but in performance. We understand that fit is everything. From how trousers sit on the hips to how jackets move with the body, every piece is designed with the female form in mind.

Navigating Regulations with Confidence

While there’s no universal regulation for workwear across all trades, site-specific safety standards are becoming more stringent. High-vis clothing is now mandatory on most sites, and in specialised environments - like Data Centres or Pharmaceutical facilitiesArc Flash protection and other technical garments are required by law.

That’s where our Snickers ProtecWork range comes in. We provide certified, high-performance solutions that meet the strictest safety standards - giving both employers and workers peace of mind.

The Future of Workwear Is Personal

We don’t just produce innovative products - we listen. We hear what trades people need, what site managers expect, and where the industry is heading. And what we’re hearing loud and clear is this: people want workwear that works for them. Whether it’s a carpenter in Cork, an electrician in Limerick, or a site manager in Dublin, the message is the same. They want workwear that performs, protects, and reflects their professionalism and pride.

At Hultafors Group, we’re proud to be part of that journey.

For further information visit www.hultaforsgroup.ie

Derek Deasy, Sales Manager, Hultafors Group Ireland.

The next generation work trousers.

These next-generation trousers are thoughtfully designed to meet the high demands of modern craftsmen, blending sleek, sporty aesthetics with exceptional comfort and freedom of movement. They’re a perfect fit for those who value functionality, sustainability, and durability, without compromising on design.

4-way stretch fabric for maximum flexibility.

CORDURA®-reinforced holster pockets with zipped compartment.

CORDURA®-reinforced knee pockets for durability.

Inner mobile pocket in left cargo pocket.

Tool holders on both sides.

Zipped cargo pocket with dual pen compartments

AllroundWork

Holster Pockets

Portwest Ireland - a leading provider of workwear & PPE

When it comes to workwear and PPE, Ireland’s hardware stores, builders’ merchants, and agri stores trust Portwest to deliver. As one of the country’s leading suppliers, they are proud to partner with retailers nationwide to ensure they have the very best products - and the very best support.

They add value with the service they provide. With 16 dedicated merchandisers and account managers on the road, they work alongside their retail partners to ensure their workwear ranges are well stocked, well merchandised, and well presented –maximising sales and keeping customers coming back.

Transforming Your Workwear Displays

Their merchandising team doesn’t just deliver products - they transform your workwear section into a sales-driving category. From complete revamps to seasonal refreshes, they create clean, professional, and easy-to-shop displays that highlight their premium brands and make it simple for customers to find what they need. (See photos below of recent revamps for inspiration!)

Across Ireland there’s increasing interest in workwear that does more than simply protect. Tradespeople and workers are looking for clothing and footwear that combines safety, comfort, and style - garments that can go from the job site to day-to-day wear without feeling overly bulky or utilitarian. Portwest are proud to offer premium, trusted brands including Portwest, Base, No Risk, Dunlop, and AgriShield, giving their partners access to one of the highest-quality products in the market.

Let’s Revamp Your Store

Contact Portwest today to arrange a free in-store consultation and merchandising revamp - and see the difference a wellpresented workwear department can make for your business.

For further information contact Portwest at sales@portwest.ie or visit www.charleshughes.ie

Partnering for performance: Hultafors Group and CPM gear up for growth

Hultafors Group’s mission is simple yet ambitious: to design and deliver products and services that elevate functionality, productivity, and safety for those who demand the best from their workwear and equipment. Championing three core brands; Snickers Workwear, Solid Gear Footwear, and Hellberg SafetySnickers Workwear is celebrating 50 years making working life better, smarter, and safer for professionals everywhere.

Partnership

In 2024, while exhibiting at The Hardware Show, Hultafors Group met CPM and their collaboration began - discussing how they could best adapt to a more competitive, retail-orientated landscape, building on their own expert merchandising. Given their deep industry knowledge and proven track record within the sector, CPM proved to be the ideal partner.

CPM’s business model and in-store expertise provide Hultafors with invaluable insights into retail activity and stock levels, freeing their own experienced area sales managers to focus on meaningful customer engagement and relationships.

The bespoke dashboards offered by CPM allow their sales representatives to track targets, monitor KPIs, and access realtime imagery tools that are instrumental in driving performance. CPM’s dedicated team:

– Visit stores nationwide

– Ensure full product range is consistently available

– Merchandise stock & drive sales via suggested orders

– Conduct store & product audits

– Fulfil compliance reporting

– Provide competitor intelligence

Working in-store with Hultafors Group, CPM maintain a consistent, highest possible standard across all stores - from availability, branded POS and hangers to shelving and product displays. They also provide insights and detail into competitor activity including promotions and brands intelligence of forthcoming activity, where possible.

Commenting on the relationship with CPM, Lynsey Power, Marketing Manager of Hultafors Group Ireland said “It’s our first experience working with a merchandising and POS solution partner providing us with data and instore insights. We’re embarking on an exciting journey together; one that promises to strengthen our position as a premium workwear and safety provider.”

Commenting on the partnership, John Healy, General Manager of CPM Ireland said: “We’re delighted to be working with Hultafors Group in the hardware sector, we see tangible benefits of the expertise and experience we can bring to drive salesthrough providing valuable, real-time insights into retail activity & stock levels and practical support at store level - enabling the experienced Hultafors Sales Representatives to solidify customer relationships.”

For more information, please visit the CPM Ireland website www.cpm-int.com

Some of the CPM Team members.

CPM team ensuring Solid Gear Footwear are perfectly displayed.

CPM team guaranteeing precision in every Snickers trouser fold.

DS Supplies launches latest floor finishing profiles and Polimark’s sustainable panels

DS Supplies is empowering the DIY segment with its new range of Polimark Tekni glass and Corriboard PVC panels, a launch designed to drive basket value and repeat custom. These versatile panels offer superior floor and wall protection, ideal for hard-wearing splashbacks, windows, durable workshop linings, and robust shed interiors. They also open exciting opportunities in the arts & crafts sector, perfect for creating signs, model bases, and other creative projects.

A key advantage for the end-consumer is convenience. The panels are available in handy pre-cut sizes, specifically designed to fit easily into most standard vehicles, eliminating a major point-of-sale friction and enhancing the customer experience.

This is backed by a powerful sustainability story, manufactured with 100% renewable energy and being fully recyclable - a

key selling point that aligns with modern consumer values and your store’s ESG goals.

Combining ease of transport, simple installation, and planetconscious credentials, this range is poised for high turnover. Stock Polimark to meet demand for durable, protective, and retail-friendly DIY solutions.

For more information, contact: DS Supplies at 01 4011 666 or email info@dssupplies.com

Canadia launch new Hardwood Stair Solutions

As consumer demand for high-quality, stylish home upgrades continues to grow, Canadia has launched a new range of Hardwood Stair Solutions that offer retailers an exciting opportunity to expand their product offerings.

These stair solutions are designed to perfectly complement Canadia’s Hardwood floors in the Mountain Collection, ensuring a seamless transition between floors and staircases. By offering matching bullnose, treads and flooring, retailers can help customers achieve a consistent and stylish look throughout their homes. This integration provides an added selling point, making it easier to upsell both flooring and stair components as a complete package.

These engineered treads and steps are designed for straightforward fitting, making them attractive to both homeowners and contractors. Ease of installation along with Canadia’s reputation for quality and innovative products, will ensure consumer confidence and satisfaction.

With nationwide distribution and reliable stock availability, Canadia makes it easy to provide retailers with high-quality stair solutions that enhance both homes and sales figures.

For more details on stocking Canadia’s stair solutions, contact your Canadia representative or visit www.canadia.ie

HardwoodStairs MadetoMatch

Createaseamlesslookwithourhardwood stairtreadsandmatchingfloors. Stylish,practical,andmadeforeverydayliving. Availableinarangeof on-trendcolours tofit anyspace. Beinspiredbyourfullcollectionat canadia.ie

Freshly brewed: The Barista Range expands with three essential new shades

Whiteriver Group's new Barista Essentials range blends timeless craftsmanship with contemporary coffee tones.

Barista Essentials is the newest offering in Whiteriver’s

Barista collection of European engineered flooring.

Inspired by the world’s love of coffee culture, Essentials brings fresh character to the range with three distinctive shades - Oak Vienna, Oak Romano and Oak Macchiato. From soft, versatile tones to richer, full-bodied finishes, Essentials offers a palette that is stylish, modern, and easy to live with.

Grounded in performance

Behind the new Essentials flavours is the same high spec that defines Barista. Each board is crafted with a European oak top layer, finished with five coats of protective lacquer for long lasting durability. A pressed middle layer helps to limit natural movement, while the oak grain base adds strength and balance. The Essentials collection is FSC® certified, ensuring the company are delivering on sustainability as well as technical excellence. Compatible with underfloor heating, the Essentials range combines beauty with everyday performance.

A Long Pour

Barista doesn’t just stop at tone - it delivers on scale. The range is available in an extended 2200mm length format. Perfect for open-plan spaces or commercial settings, these longer boards reduce the number of joints and create a clean, design-led flow to your room.

Fresh Flavours

With the arrival of Essentials, Barista now covers the full spectrum - from light and frothy to deep and robust. Choose the subtle lift of Oak Romano, the rounded warmth of Oak Macchiato, or the bold intensity of Oak Vienna. Alongside Essentials, the original Barista range also welcomes Oak Doppio - adding an extra shot of richness and warmth to the collection.

Heritage Blend

For projects that call for added refinement, the original Barista range has a variety of offerings - both a 207/180mm plank, as well as a 130/110mm Herringbone; the same crafted oak surface in timeless formats designed to complement each other. Barista helps create considered layouts, flowing seamlessly from one space to the next.

Like a finely brewed coffee, Barista and Barista Essentials are made to be enjoyed every day. To request samples, please contact the Whiteriver team or your area manager. You can also scan the QR code on the facing page to explore the full Barista collection and view technical specifications online at www.wrg.ie now.

Ciao, BARISTA

Ciao, BARISTA

Freshly brewed - meet the rich new styles

Freshly brewed - meet the rich new styles in our Barista Essentials engineered flooring collection.

Crafted in Europe. Inspired by coffee culture.

Barista Essentials Engineered Planks

• A timeless finish of Brushed | Matt Lacquered

• 180 × 14 × 2200mm length for a statement long-board look

Herringbone

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