Ragtime Broadway Program

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Committed to Preserving the Arts Where We Live and Serve Over 36 Areas of Practice • Three Convenient Locations

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508.459.8000 | www.fletchertilton.com


2 Southbridge Street Worcester, MA 01608 TheHanoverTheatre.org Visit our website and be sure to subscribe to our weekly online newsletter for the latest promotions, contests and new show announcements. Please note for all of our Broadway shows we offer ASL and Audio Description services at specific shows. We offer wheelchair accessibility at all shows. Please visit TheHanoverTheatre.org/accessibility for complete info.

BOARD OF DIRECTORS Richard W. Lavey, Chair Marianne E. Felice, Vice Chair Charles R. Valade, Treasurer Mary C. Ritter, Secretary Kristen Albright Marie A. Angelini Tracy Barlok Ronald E. Bidinger, DDS Maurice Boisvert

Lisa M. Carroll Joan Crowley Ivan Green Michelle Jones-Johnson Steven G. Joseph Linda S. Larrivee, PhD Cynthia A. Monahan Michael V. O'Brien Ellen Savickas

Troy Siebels Carolyn J. Stempler Thomas J. Sullivan Ex-Officio Edward P. Madaus Paul J. Demoga, Esq. Honorary Director Mary C. DeFeudis

STAFF Administrative President & CEO Troy Siebels Executive Assistant Bethany Strothers Director of Finance & Human Resources Janine Diliberto Finance & Human Resources Assistant Gerry Baeder Administrative Volunteers Mildred Anderson, Emily Eaton, Bob Frankel, Mike Knych, Dick Perry, Peggy Supernor, Judi Uthoff Marketing & Public Relations Director of Marketing & PR Lisa Condit Marketing Specialist Monica Wagner Elefterion Sales Manager Diane Pieciak Marketing Assistant Jacob Poplaski PR Assistant Lillian Irwin Development Director of Development Nel Lazour Associate Director of Development Carolyn Ambrose Membership Coordinator Kelly Hobson

Facilities Facilities Manager Lewis Symynkywicz Facilities Associates Dan Friend Stan Tarka Danielle Friend Facilities Volunteers Brian Anderson Scott Baeder Ronald E. Bidinger Box Office Director of Ticketing Genevieve Shappell Assistant Box Office Manager Brendan Donnellan FSS Ticketing Manager Nadia Naco Box Office Associates Julie Carlson Cheryl Lindsay Cathy Mezynski Peter O’Clair Jean O'Halloran Sonya Richards Education Director of Education Meghan Montaner Education Assistant Kelly Rourke Community Outreach Edward P. Madaus

Production Production Manager Jon Rosbrook House Electrician Brenda Shepard House Sound/Audio Engineer Nick Joyce Stage Crew IATSE Local 96 Operations Operations Manager David MacArthur Special Events Coordinator Mark Steina House Managers Pete Belsito Joyce L. Gully Ellen Santimaw Mark Steina Salon Maître D’s Sue Shimeall Ray Trifone Mighty Wurlitzer Team Resident Organist Len Beyersdorfer Curator Don Phipps Assistant Curators Bruce Hager John Phipps Legal Counsel Paul J. Demoga, Esq.

Worcester Center for Performing Arts, a not-for-profit 501(c)(3) organization, owns and operates The Hanover Theatre for the Performing Arts.


2015-2016 FOUNDATION SUPPORT We gratefully acknowledge the generosity of the following foundations for their support of the theatre’s acquisition and development of the building at 551 Main Street. The George I. Alden Trust Amelia Peabody Charitable Fund Bay State Savings Bank The Jeanne Y. Curtis Charitable Trust Mary C. DeFeudis The Ruth H. and Warren A. Ellsworth Foundation Patty and Fred Eppinger The Fred Harris Daniels Foundation The Fletcher Foundation The George F. and Sybil H. Fuller Foundation The Albert J. Gifford Charitable Trust

The Hanover Insurance Group Foundation The Francis A. and Jacquelyn H. Harrington Foundation The Hoche-Scofield Foundation Mass Cultural Facilities Fund The McDonough Charitable Foundation Mildred H. McEvoy Foundation The Schwartz Charitable Foundation The Stoddard Charitable Trust Unum Insurance Wyman-Gordon Foundation

2015-2016 CORPORATE SPONSORS We are grateful to the following corporate sponsors for their support of the theatre’s 2015-2016 season.

For more information on sponsorships: Nel Lazour, director of development 508.471.1770 nel@thehanovertheatre.org


Worcester State University is proud to sponsor The Hanover Theatre’s Ragtime. Worcester State’s community partnerships with theatre, art, and music organizations deepen our students’ exposure to visual and performing arts, and provides them with hands-on research and learning opportunities.

worcester.edu


Join the Party 2016-2017 Broadway Launch February 10 • 5-7pm RSVP by February 5th to PR@thehanovertheatre.org Are you ready for the announcement of our exciting 2016-2017 Broadway season? Be the first to secure your seats to all of the new hit shows, enjoy complimentary appetizers, themed drinks (cash bar), the chance to win fabulous prizes (including a pair of front row subscription seats) and see what's new at the theatre. Plus there will be a surprise mini-performance from one of next season's Broadway shows. Join us for the party at

2 Southbridge Street, Worcester, MA



We extend our sincere thanks to the Franklin Square Society members who play a leadership role in building a strong and sustainable institution that serves the cultural needs of our community.

ENCORE CIRCLE MEMBERSHIP R.E. Bidinger, DDS & J.M. Stiles, DMD* Mary C. DeFeudis Steve Buchalter, Enterprise Cleaning Corporation

The Hanover Insurance Group Foundation Don & Polly Phipps Worcester Telegram & Gazette

CELEBRITY CIRCLE MEMBERSHIP Bay State Savings Bank Francis Carroll & Family Commerce Bank

Heat Trace Products, LLC National Grid Martha & Arthur Pappas, MD Polar Beverages

Amy & Edward Russo* Worcester Business Development Corporation

DIRECTOR CIRCLE MEMBERSHIP AbbVie Alexander Aronson Finning CPA’s Mike & Marie Angelini AstraZeneca Avidia Bank Blue Cross Blue Shield of Massachusetts Randall S. Barko & Marie Elissa Boisvert Karin Branscombe Drs. Richard & Peni Callahan Henry & Pamela Camosse Mary Frances & John Coakley James & Nancy Coghlin

Commonwealth Electrical Technologies LLC Digital Federal Credit Union Eagle Cleaning Corp., Jeff Johnson Eastern Acoustic Works Susan & Jay Foley, Foley, Inc Allen Fletcher Drs. Ivan & Noreen Green* Guaranty Management Co., Inc Guild of St. Agnes Herb Chambers Toyota of Auburn Richard & Tracey Lavey MassLive Metso Mirick O’Connell

Ronn & Holly Moody* People’s United Bank Joanne Prizio Ken & Karen Rapp Reliant Medical Group Saint Vincent Hospital Ed Sato * John & Ellen Savickas Southbridge Savings Bank Standard Source, Inc. UMass Memorial Health Care UniBank United Lens Company, Inc. Unum Worcester State University

PRODUCER CIRCLE MEMBERSHIP Marilyn & Mark Aronson David & Kristen Albright Michael & Dorothy Alexander AllCom Credit Union Barry & Jean Alman* Cliff & Mary Ellen Anderson Brent & Katrinka Arthaud Atlantic Vision Atlas Distributing Richard & Sharon Avis Paul & Jane Baker Elizabeth J. Baldarelli

Jeff & Tracy Barlok Thomas & Lynora Bartholomew Jack & Susan Bassick Jo Ann & Ted Bauer Dr. Steven J. Beckman & Family The Belsito Family Dr. & Mrs. Bruce Bender Len & Maria Beyersdorfer Dr. Charles & Janet Birbara Maurice & Pamela Boisvert John Borek* Bowditch & Dewey, LLP

Kate & Tim Breen Paul & Sara Buckingham John & Dawn Budd Lynda Burgess/The Acton Co-operative Theatre Jeff Burk & Dale LePage George S. & Alta-Mae Butler Virginia & Kevin Byrne Lisa Carroll Barbara & Richard Cerny James & Stella Chacharone Carol & David Chester


PRODUCER CIRCLE MEMBERSHIP Mr & Mrs J Clementi Chris & Catherine Collins Mark & Cindy Cooper Mary & Hannah Cooper Richard & Ann Marie Cravedi John & Pam Crowe Melvin Cutler Michael Czech & Silvia Corvera-Behar Kerry & Cheryl Daigle* Paul & Andrea Damour Gino DeFeudis Mike & Liz DeFeudis-Giguere Paul & Sandra Demoga* Joseph & Linda Depasquale Donald & Melanie Donegan* Kevin & Michelle Donovan Steven & Peggy Dorval John & Beverly Doubleday* Mr. & Mrs. William R. Durgin Richard & Deborah Emmons Fred & Patty Eppinger Fallon Health Barbara E. Fargo Annette & Mark Farley Marianne Felice, MD The Fisher Family Trisha & Michael Fitzgerald Warner S. & Mary F. Fletcher Ann L. Flynn Sheryl Fox Richard & Joan Freedman Mark & Jan Fuller Lee & Dina Gaudette William & Patricia Giannopoulos, Friendly Discount Liquors Mel & Joyce Greenberg The Grenon Family Joyce L. Gully Dr. Abraham & Linda Haddad Bruce Hager Donna & Andrew Hebb Charles Henneberry Robert & Marilyn Hennigan Hermann Foundation Hilton Garden Inn Hometown Bank Stasia B. Hovenesian William & Patricia Iandoli* Howard & Frances Jacobson James & Nancy Javaras Robert Jenal

Jim & Ellen Jewart Ian & Maureen Johnson Kallin & Linda Johnson Robert & Michelle Johnson Steve & Lee Joseph John & Rayna Keenan David & Lee Norton Kelly Lisa Kirby Gibbs, The Kirby Foundation Helen P. Koskinas Harry P. & Sharon Kotseas Sharon & Allen Krause Charlie & Carolyn Kretz Henry & Holly LaMountain* Linda Larrivee Kathleen & John Lauring Bruce & Andrea Little Janet Lombardi Stephen & Valerie Loring Mrs. Lurier Carole Lyman Michael P. & Kathleen A. Lyons* Helder & Maggie Machado Ed & Margaret Madaus* Claude & Lynn Maillet Thomas & Nadine Manning Michael & Audrey Marcy Carolann McAdam & David Austin Robert & Myra McAnulty Jean McDonough Neil & Lisa McDonough Richard E. Miller & Natasha Miller-Maunsell Jack & Cynthia Monahan James J. & Patricia A. Moynihan Richard & Diana Mundinger Lisa Nevin Ken & Brenda Newell James D. O'Brien Jr., Esq. Michael & Beata O'Brien Brendan & Claire O’Connor Daniel & Jane O’Connor Matthew Olds* Edward & Susan O’Neil Vincent & Denise Osterman, E. Osterman Gas Service Mike Pagano, LamoureuxPagano Associates Donald & Susan Pegg* Peppers Fine Catering David & Marlene Persky John Phipps

Stephen & Cynthia Pitcher Greg Polito, J. Polito Realty Premier Optical Quality Beverages, LLC Debra L. & Arthur J. Remillard III Regan P. Remillard Buz & Nancy Reusch* Robin Rhodes Mary & William Ritter Allen & Ruth Rubin Thomas & Patricia Ryan John & Ann Savageau Jennifer Scumaci J. Robert Seder Patricia Segerson The Shanklin Family Karon & Kellie Shea Michael & Kristal Sheehy William & Carol Shemeth Dr. Jang & Carol Singh Michael & Carol Sleeper Spencer Savings Bank Dr. Daniel & Deborah Steigman John & Lynn Sullivan Sullivan, Garrity & Donnelly Insurance Agency Sunshine Sign Company, Inc Michael & Jennifer Tarka Francis J. & Karen Tighe Paul & Susan Trombley Michael & Dorothy Tsotsis UMass Medical School Michael & Andrea Urban Jody & Charlie Valade Kim & Adrian VanderSpek Herbert & Jean Varnum Anthony Vigliotti* Ron & Marsha Wagner Ilia & John Walsh Webster Five Cents Savings Bank James & Tracy V. Wells Jerry & Demmie Wells Todd H. Wetzel David Williams & Joyce Cariglia Sharon & Peter Woodbury* Susan & David Woodbury Worcester Fitness * Sustainer Member Updated as of 1/20/2016


2015-2016 SEASON MEMBERS Supporter ($600-1,199) Gail Bellefleur Ms. Jane Guthro Judith & Leon Josephs Ward McLaughlin Patricia Walton Associate ($300-599) Tina & Seth Bilazarian* Alan & Peggy Blume* Deborah Boutilier John & Mary Jane Burke Steven Cariglio Rene & Lynne Comtois John & Colleen Congdon* Dr. Robert Falter Thomas Fitzpatrick Paul Fontaine Casey & Heather Freeman Stephen & Jodi Furlong Norman Gallagher Maryanne Hammond Brian & Rebecca Kapopoulos Robert & Nancy Kenney Shinae Kim & Chris Jones* Anthony & Brenda Laganelli Judith Lancey Douglas & Dianne May Thomas & Cynthia McDavitt Lynne Moriarty Timothy Myers Barbara & Kenneth New David & Marlene Persky Miriam Rogers-Montalvo Carol Seager Bonnie Shattuck & Ira Hoffman William & Deborah Wall Richard & Joanne Wirtenson Patron ($150-299) Albert & Jean Abdella Mary & Charles Asleksiewicz James Alexander Brian Allain Ms. Jodi Allen Derick & Kimberly Anderson Donna Arena-Myers David & Linda Ayers Edwin & Louise Baduski Mr. & Mrs. David Baer Maryjane Baer Frederic Baker Jennie Lee Balboni

Gerald Ballentine Joanne & Whitney Barnard Scott Barnes & David Settlemire Mary & Robert Barrett Mr. Daniel Barry Steven & Debra Bartelloni-Kedski James Baum Alan & Jacqueline Beard Daniel Beatson Joseph Beaulac Robert & Nancy Beckwith Norman & Nancy Beisaw Paul & Shari Belanger* Maria Bernadette Hickey John Bernard George & Barbara Bernardin Carolle Bider-Gendron Karl & Janice Bjork Paul Black Kathleen Bohner Ken Boivin Lee Boss Stacy & Gordon Bousquet Debra & Daeg Brenner Francis & Pat Brissette David Brooks Doreen & Mark Brooks Kathy & Edward Brow David Brown Linda & Matthew Brown Patricia Bruno Jay Bry John & Dawn Bryan James & Paula Buonomo Ann Burbank Alison Burke Shirley & Donald Bussolari Randy Byrne William G. Byrne Edward & Donna Byrnes William & Laurie Cahill Wanda Cantlin Gene Capen Beverly & Dorothy Carlson Dave & Christine Carr Patricia Carroll Christine Cassidy Ximena Castro David & Karen Catallozzi William & Rosemary Cavanagh Karen Chagnon Mr. Bruce Chalupka Stephanie & Norman Chalupka, Jr

Alexander Chan Robert & Gloria Ciaffone Steven Clark Susan & Joanna Cloutier Mary Clow Joseph Cohen Elizabeth Colognesi Ms. Annette Colon Harold Congdon Mark & Julia Connery Kelley Conrad Robert Conti Mrs. Lee Cordaro Mr. Jose Correa Carolyn J. Corriveau Richard & Charlotte Cote Roger & Denise Cote Patricia Couhig Paul Cousineau Tracy Craig Kenneth Crater Paula Crisci James & Christine Crocker-Lusignan Tom & Diane Crosbie Janet Croshaw Beth & Jim Cunningham Julie Currier Patricia & John Cutone Debra D’Agostino Andrea Daroff Donna Demboski Randall & Karen Derby Lori Dery David Desroches Susan Devlin Paula Diemer Linda Dimare Joanne DiNardo Gerard & Joan Dio Ralph & Karen Doe Maureen & Michael Donoghue Sandra & Russell Doty Desmond & Colleen Dowling William & Helen Downey Dr. Jane Downing-Gariepy Dennis Doyle Richard Duguay Beth & Ray Dunn* Betty Edwards Dr. Jordan Eisenstock John Eismeier Stephen & Bobbi Erickson Peter & Elaine Ettenberg

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2015-2016 SEASON MEMBERS (continued) Bob & Sally Evans Andrea Falcione Mrs Kris Fallavollita Michael Farrell Paul Femino Dennis & Cory Fenton* Sheila Ferraiuolo Dr. & Mrs. Allen & Yda Filiberti Leslie Fish & Jerry Gurwitz Robert Fitzgerald Nancy & Jose Flores Mr. & Mrs. Jose & Simone Flores-Cardillo Thomas & Susan Flynn Beth Foley Christy Foote-Smith Mr. Stephen Forbes Sarah Foster Jacqueline Freeley Scott & Donna Freitas Richard & Marilyn Fuller Mary Fura Coreen & Michael Gaffney Robert & Cheryl Gaudet George & Lindsay Germanos Stuart & Kathleen Glass Charles Glodas Nancy & Scott Goodwin Ralph & Eileen Goodwin Raymond & Kathleen Goozey Dr. Joel Gore Donald & Elaine Grady Susan & John Graham William Graham Ed & Linda Grandbois Gary Granito Matthew & Camille Graves Richard Greene Joseph & Ellen Gregus Shaun & Marcia Grimley Gary & Karen Guglielmello Mr. & Mrs. David Hall Ms. Carol Hamilton Mrs. Patricia Hammond Russell Hammond Gail Hanson Susan Hansson Don Harbert Maureen Hardy Shawn & Mary Hatch Thomas Hays Richard & Janice Helle Brian Hendrickx Mr. Michael Hennessy

Herbal Powerhouse Dixie Herbst Ruth & Tom Hiller Barbara & Kim Hines Lisa Hirbour Joan & Roger Hodskins Elaine & John Hogan Shana Hopkins Paul & Ellie Horan Bill Horn James Houle Charles Howe* Donald & William Howe-Hughes Judith Huard Patricia & James Hurley Christine Innamorati Nancy & Michael Isabella Sara Jacobson Marie & Tom Jacques Richard Johnston Robert & Jacqueline Jones Mrs. Michelle Jones 1st Sgt Paul & Celia Jornet Mr. Carl Kaliszewski Demetrios Karis Helen Kataisto Nora Keil Gary Keilson Sean & Kimberly Keogh Priscilla & Phillip Kerr Mr. Francis Kimaru Rev. Perry & Donna Kingman Paul Knutrud Bernard Kobel Kristi Koch Mr. Stephen Kolton John Kowalczyk Suzanne & Kevin Kozak* Mrs. Dianna Kreidler Joyce Kressler Mrs Donna Kulas Edward Kulbokas Jr. John Kullas Colleen & Robert Kushlis Mary Anna Labato Edward Lambert Jr. Mr. Dean Lamsa Judith Lane Jim Langley Mr. Christopher Lanni Jane Lantz Judy & Stephanie Laroche Robert Larochelle Leslie Lathrop

Madelaine & Albert Latini* Patricia & Robert Laut Paul & Maria Laverty Celeste Leger Amanda & Andrew Leighton Mr. Bruno Lenart Richard & Mary Ellen Letarte Mrs Danyelle Letendre Dana & Doreen Letiecq Martin Levins Bonnie & Joseph Losavio Paul Lukas Lucy Lukason Susanne Lunny Peter Lurier John & Kathleen Lynch Karen MacCracken Steven MacDuff Sr. Donna & Don MacLean Fran & Susan Madigan Sue Mailman Jane & Michael Maine Ms. Robyn Majewski Eric & Patricia Malins Ms. Judith Malley Christopher & Michelle Mancini Diane & Kenneth Mandile Scott Barton & Rainie Marchand Magdelena Margelony Marlene Marien Dianna Markley Ted & Darlene Martin Philip Marysz James & Christine Massenburg Alfred & Judith Materas Stephen & Patricia Maxson James Maxwell Carolann McAdam Ms. Anita McCabe Lorna McCafferty John & Kathleen McClintock Paul McCrohon Jane McCuine Thomas McDavitt Charles & Nancy McDevitt Robert & Jan Mecca Christopher Mehne Olga Melnick Mrs. Susan Meola Joseph Mewhiney Mr. Stanley Mikoloski Mrs. Alberta Milhem Donald Miller Mark & Mary Miller

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2015-2016 SEASON MEMBERS Joan & Robert Milsop John & Chris Mitchell Paul Mitchell Gregg Moffitt John & Nicole Moisan Dr. Arturo & Sandra Morales Patricia Morgan Richard & Patricia Morin Gail Morrill John & Barbara Morris Dave & Anna Moses Kevin Moylan Sharon Mueller Peter & Ellen Mundy Dana Mungeam Mr. Edgar R. Muntz Jr James Murray David & Pamela Murray Jeffrey & Carol Mushnick Margaret Naughton Kristin Newell Dawn Nichols Steve Nicholson Philip & Judith Niddrie Suzanne Noone Stephen Norton Kevin & Laurene O’Brien Dr. Barbara Tylenda & Scott Ogilvie Sarah O’Neil Cynthia Orejola Theresa Oriol Gloria Pacheco Lynette Paczkowski Warren & Jody Palley Stephanie Pandiscio Harry & Wendy Pape Daniel Para Bette Parker Mr. & Mrs. Whitney J. Parker Lynn & Chuck Patterson Michael & Sally Patulak Holly Pavlak Tony Pellegrino Kathleen Peloquin & Gail Morrill Dave Penttila & Margie Colognesi Robert Pereira Daleen Perkins Kathy & Dick Perry* Mr. Roland Peterleitner Janet Peters A J Philbin Robert Phipps* Susan Piccioli

Bob & Ginny Picking Ken & Sharon Pickles Christine Pimentel David Pizzi Jaquelyn Poirier Zenie Popkin Mr. Richard Powell Bob & Mary Anne Powers Robert Powers Nancy Powers Lorene Pozzi Pamela Provost George Prunier Jr Cindy Purcell Dr. Dennis Quinn John Rainey Mark & Michelle Randall Debra Remillard Andrew Renzoni Mary Richardson William & Celeste Rivernider Tracy Rollins Don Ross Mary Rubin Debra & John Russell Edward Ryan III Angelo & Cynthia Sabatalo Michael & Ellen Sabourin James & Michelle Samples Mary Scannell Tom & Jennifer Schaefer Laurel Schmick Phyllis Schoenfeld Valerie Schrank David Scott Samuel Sespaniak Doug Sevon Dennis & Anne Shea Gary Shultz Evelyn & Summer Silver Silverman & Esposito Richard & Susan Simitis Cara Simpson Richard Sisson Glenn Small Kathryn D. Smith & Linda S. Moulton Robert & Judith Smith Stephanie Smith David Snook & Raluca Luster Jay & Nancy Spitulnik Thomas Stark Andy Starvaski Beverly & Mark Stewart

Joseph Stiso Mark & Darlene Stoever H. Stanley Stoney Ralph & Nancy Stover Donald & Patricia Stuart Robert Stupik Mary A. Sullivan Nicole Sullivan Nancy & Janina Swiacki Ralph & Jeanine Swick Ann Symes Elaine Szamreta Jasmin Taliadouros Joseph & Constance Tancrell Lori Tanenbaum James Tartaglia James & Paula Tashjian Beverly & Brian Tefft Judith A. Tessier Evelyn Thorpe Mary & Brendon Tivnan Britt Trifone John Trudel Richard Tuck Catherine Underwood Anthony Vaver Daniel Verrico Philippe & Jody Vezina Steven Voorhees Michele Wade William & Joan Wall Oscar Wallace Jeffrey Ward Peter Warren Carl West Brenda & Ron Williams Helene & Justin Winn Wade Wormann Ann Marie Weber Joyce Young Karyn M. Zabel Denise Zawalick Janet Zeidler Sharon & Mark Zielonka Wendy Ziesemann & Karen Freker * Sustainer Member Updated as of 1/20/2016 If you notice any errors or don’t see your name here please contact Kelly Hobson, membership coordinator at 508.471.1792 or Kelly@thehanovertheatre.org.


Live the Life You Always Imagined.

Amenities • 200-seat theatre with balcony • Full service health club • Heated indoor swimming pool • Arts & crafts/woodworking shop • Private 3-acre park with walking paths

services • Full maintenance service • Housekeeping & linen service • Casual & fine restaurant-style dining • Chauffeured transportation • Cultural and educational programs

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Flora Winter in

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THEATRE ETIQUETTE 101 The following suggestions are based on comments from our patrons. We hope that you take these into consideration so that everyone may enjoy the show in comfort without distractions or interruptions. • Please silence all cell phones and pagers. • Please refrain from talking during the performance. • Please refrain from taking any photos or videos of the performance, these acts are prohibited in our general policies. • Please remove your hat so that patrons behind you can see. • Please limit heavy perfumes or colognes; others around you may be allergic. • If you must leave your seat during a performance, please do so as quietly as possible. • Please be kind and stay until after the cast bows. The performers work extremely hard to give the public an enjoyable show. It would be greatly appreciated if you share your enthusiasm! • If any problem should arise and you would like to speak with a theatre representative, please ask your usher for immediate assistance, or see a house manager in the main lobby.

NEW FUNCTION SPACES COMING IN 2016!

Host Your Special Event Here! With the construction of our adjacent building at 551 Main Street, two new function spaces will expand our ability to host special events. These new spaces will be available beginning in late spring 2016 and will accommodate gatherings or special events from pre-show or post-show cocktail parties, dinner buffets, corporate meetings, weddings, birthdays, bar and bat mitzvahs and private events for any occasion!

Mark Steina • 508.731.0121 • mark@thehanovertheatre.org


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Come See How We Are Making it Real!

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THEATRE POLICIES & OTHER HELPFUL INFORMATION The following is presented to inform our patrons and to maintain an orderly and thriving theatrical environment and experience. These policies notwithstanding, management will always strive to be fair, ethical and understanding of our patrons’ needs. For answers to frequently asked questions visit TheHanoverTheatre.org. NEW! Booking Protect Starting this season, you can protect your investment by participating in Booking Protect, a new ticket insurance option. You can choose to select Booking Protect as an add-on before finalizing your transaction. Booking Protect is only available at the time of purchase and allows you to receive a full refund of the purchase price should you or anyone in your party be unable to attend due to injury, illness, adverse weather conditions and more. Accessible Seating: The Hanover Theatre is committed to providing access and an enjoyable visit for persons of different abilities. Spaces are reserved for patrons who use wheelchairs and for their ambulatory companions. When purchasing tickets, please be sure to mention if any special accommodations are required, including low vision, hard of hearing, limited mobility, etc. It is the intent of the theatre to comply with all ADA provisions where practical. Box Office: Tickets to upcoming shows may be purchased in several ways: Online: 24/7 at TheHanoverTheatre.org By Telephone: 877.571.SHOW (7469) during standard hours of operation. In Person: Visit the box office at 2 Southbridge Street, downtown Worcester, MA 01608 By E-mail: boxoffice@thehanovertheatre.org By Mail: Use the address above. By Fax: 508.471.1686 Box Office Hours of Operation: Monday through Saturday, 10am to 6pm; Sunday (if there is a performance), noon to 6pm, and until intermission on all performance evenings, in person and by telephone. So that we may best serve patrons attending each event, please avoid visiting the box office to purchase tickets to future events during the hour just prior to curtain time. Groups: Attending the theatre is even more fun when you bring a group. Groups of 10 or more

may be eligible for a discount. Please contact Diane Pieciak at 508.930.2424 for information. Assistive Listening Devices: Devices are available from the house manager. Please inquire at the box office or ask an usher. These cannot be reserved in advance, but the number of devices available should be sufficient for the usual demand. You will be asked to leave your driver’s license as a deposit when borrowing an assistive listening device. Cameras (Recording Devices): Our standard policy is that all such devices are prohibited from use in the theatre, and offenders may be ejected without compensation. On rare occasions, specific performers or engagements may request that this policy be suspended, in which case we will advise same by covering lobby signage which lists the standard policy. All members of the press or media must receive advance authorization to use cameras or recording devices inside the theatre and must display identification of same. Cell Phones: Out of respect to the performers and to fellow audience members, please remember to stop using and silence all cell phones when you enter the theatre. Also please note, there is no telephone which is manned throughout the performance. Please be sure to leave your cell phone telephone number with anyone who may need to reach you during an emergency and in the event of an emergency please take your call in the theatre lobby. Children: All patrons MUST have a valid ticket. Parents are discouraged from bringing children under five years of age to performances which are not specifically oriented to children. Parents must remove any disruptive children from the theatre into the lobby. For these reasons, and for the comfort of all audience members, please consider carefully whether it is appropriate for you to bring children under five to the theatre. Concessions: Please do not bring outside food and drink to the theatre. Snacks and beverages will be available for sale in the lobby. Depending on the performance, drinks may be brought into the seating areas, but food is prohibited. First Aid: Please speak with the house manager or any member of the ushering staff if you need first aid or have any sort of accident or medical emergency. Insurance regulations require that such instances be documented immediately. continued...


THEATRE POLICIES & OTHER HELPFUL INFORMATION Gift Certificates: These are available in any denomination by calling or visiting the box office and may be used by the recipient in full or partial payment for event tickets. Gift certificates cannot be used in online transactions. If used in a telephone sale, the gift certificate MUST be mailed to the box office before the tickets purchased will be mailed to the customer. Alternately, tickets can be held at the box office and the gift certificate redeemed in person at any point up to the curtain time of the performance(s) purchased. Inclement Weather Policy: The nature of touring performance schedules is such that it is generally impossible for us to reschedule cancelled performances. Therefore, with very rare exceptions, our policy is that the show will go on regardless of the weather as long as the performers are able to perform. Please make travel plans in accordance with anticipated weather conditions, but please DO NOT endanger yourself. Please see our Booking Protect option mentioned above. Lost and Found: Management is not responsible for lost or stolen items. Items found at the theatre will be held by the house manager. If you have lost an item, please contact the box office as soon as possible to make a report. You will then be contacted if the item has been found. Retrieval of the item is the responsibility of the customer. Items not claimed within 30 days will be donated or disposed of without compensation. Theatre Rental: The Hanover Theatre is available for appropriate organizations and for appropriate activities. Please contact Mark Steina, special events coordinator, at 508.731.0121 or mark@ thehanovertheatre.org for further information.

Prohibited: Items and activities which are prohibited include (but are not limited to): smoking, weapons, outside food or drink, camera or recording devices, cell phones not silenced or set to vibrate, laser pointers, disruptive or abusive language, pets (except those assisting persons with disabilities), and persons exhibiting intoxication or drug use. Offenders may be removed from the theatre without compensation. Resale of Tickets for Profit: Ticketholders may on occasion be in a position where they have purchased tickets that they later cannot personally use. They may want to donate, give, trade or sell these tickets to friends or acquaintances. Management does not discourage private transactions of this nature. However, we may take appropriate actions to thwart the organized resale of tickets for profit by third parties, which we do not condone. The public is advised to be careful purchasing tickets from individuals they do not know personally, as such tickets may be void and in such cases admission to the theatre will be denied without compensation. Standing Room: All persons entering the theatre must have a valid ticket, and are not allowed to stand in the back or aisles. Tax Deductible Donations: As the theatre is a 501(c)(3) not-for-profit organization, donations to The Hanover Theatre are tax-deductible to the fullest extent provided by law. Please consult with your tax professional. Ushers: The Hanover Theatre uses a dedicated and trained force of volunteer ushers to seat and assist our guests. If you would like to volunteer to usher or to provide other administrative assistance to the organization, please contact our operations manager, David MacArthur, at 508.471.1764 for details.

Imagine your message here all season long! To secure ad space in our 2016 programs call Diane Pieciak 508.930.2424


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