2012 Report to the Community - Taking the Long View

Chairman James D. O’Brien, Jr. Partner Mountain Dearborn and Whiting, LLP Vice Chair Dr. John L. Sullivan Professor of Pediatrics and Molecular Medicine Former Vice Provost for Research University of Massachusetts Medical School Treasurer Bryan Allen Vice President of Human Resources The Hanover Insurance Group Secretary Kallin Johnson Director of Music Notre Dame Academy

Mary C. DeFeudis Benefactor Melanie J. Donegan Program Director for the Artist-In-Residence Program Wachusett Regional High School Jane C. Grant Director of Development & Communications Worcester County Food Bank

The Staff Richard W. Lavey Chief Marketing & Distribution Officer The Hanover Insurance Group

ADMINISTRATIVE

OPERATIONS

Executive Director Troy Siebels

Linda McGowan Angel Investor Concentric Devices, Inc.

Director of Finance & Human Resources Janine Diliberto

Operations Manager/ Director of Education Meghan Patrick

Cynthia A. Monahan President Monahan Associates

Office Manager Stacey O’Dell

Dr. Ivan R. Green Radiologist Reliant Medical Group

Beata O’Brien Senior Clinical Coordinator RN BSN Unum

Hon. Mel L. Greenberg, ret.

Counsel Seder and Chandler, LLP

Thomas P. O’Connor, Jr. Program Manager Department of Defense

David Greenfield Executive Vice President, CFO The Hanover Insurance Group

J. Robert Seder, Esq. Partner Seder and Chandler, LLP

Stasia B. Hovenesian Former Executive Director Music Worcester, Inc.

Karon Shea Karon Shea Model Management/La Femmina Modeling Center

Jo Ann M. Bauer Financial Adminstrator Carroll Enterprises, Inc.

Robert E. Jenal Vice Chancellor for Administration & Finance UMASS Medical School

Walter Shea Vice President & Secretary O’Brien & Gibbons Insurance Agency

Maurice Boisvert Former President & CEO YOU Inc.

Jay B. Johnson VP, Corporate Real Estate The Hanover Insurance Group

Francis R. Carroll Chairman & Founder Carroll Enterprises, Inc.

Michelle Jones-Johnson Director of Human Resources UMASS Medical School

Sharon A. Woodbury Director of Human Resources & Public Relations Guild of Saint Agnes

Kristen Albright VP, Claim Analytics The Hanover Insurance Group

The theatre would like to extend a special thank you to Peter Cooke, Bess Couture, Donna Dufault, Scott Erb, Dave Snay, Joyce Maranto, Stacey Leigh O’Dell and Andrea Seward for their time and talent in capturing the beauty of The Hanover Theatre, its productions, supporters and many patrons through the photographs featured in this Annual Report.

All board and staff listings are current as of June 30, 2012.

House Managers Pete Belsito Joyce Gully Ellen Santimaw Mark Steina

Director of Marketing & PR Lisa Condit

Salon Maître D’s Sue Shimeall Raymond Trifone

Marketing Specialist Laurie Carr

Inventory Manager David MacArthur

Sales Manager Diane Pieciak Advertising Coordinator Bess Couture Marketing Interns Megan Tomlin Alexandra Gerard E. Alexa Lightner

DEVELOPMENT Director of Development Nel Lazour Development Assistant Carolyn Ambrose

Founders (Ex officio)

Development Intern Kathryn Buckley

Edward P. Madaus Executive Director Guild of Saint Agnes

BOX OFFICE

Paul J. Demoga, Esq. Attorney at Law Wolfson Keenan Cotton Meagher

2 Southbridge Street | Worcester, MA 01608

MARKETING & PUBLIC RELATIONS

Special Events Coordinator Mark Steina

Box Office Manager Brian Burke Assistant Box Office Manager Brendan Donnellan Box Office Associates Julie Carlson Cathy Mezynski Amal Hussein Nadia Naco Bev Tavano

MIGHTY WURLITZER ORGAN TEAM Curator Don Phipps Staff Organist Len Beyersdorfer Team Members Bruce Hager John Phipps

PRODUCTION Production Manager Jon Rosbrook House Electrician Brenda Shepard House Sound/Audio Engineer Nick Joyce Stage Crew IATSE Local 96

FACILITIES Facilities Manager Ted Hudson Facilities Associates Stan Tarka Dan Friend

Jennifer Agbay, choreographer for The Hanover Theatre’s Youth Summer Program, works with students to prepare for their production of Legally Blonde the Musical.

COVER PHOTO: JOYCE MARANTO

Board of Directors

2012 Report toTaking the Community The Long View

Dear Friends,

It’s only been four and a half years since The Hanover Theatre’s grand opening in March 2008, and in that short time we’ve come such a long way. Pollstar recognizes us among the top fifty theatres worldwide for number of audience reached; our Broadway series has expanded to a greater number of performances and bigger shows; our subscriptions and memberships have both increased more than 20% in the past year alone. We have built a solid reputation as one of central Massachusetts’ premier cultural institutions, and we’ve become an integral part of our city’s ever more vibrant downtown.

Even though we’re such a young organization, it’s important for us to take the long view – to build a strong foundation that will ensure that The Hanover Theatre remains a favorite destination for generations to come. The hallmark of our success has been our ability to offer a world-class experience – not only in the quality of performances on our stage, but also in each step of a visitor’s interaction with the theatre. It begins with hearing about a performance and buying a ticket on our website or box office, to being greeted by our lobby concierge and ushers, to a follow-up email soliciting feedback after a performance, we aim to keep our customer service sharp.

A significant part of that world-class experience is in the beauty and grandeur of our historic theatre. We must protect and preserve the architecture that we so carefully restored, in order to continue to offer that same level of quality in the future. With the printing of this report and our fourth Annual Meeting in November 2012, we are formally launching the Securing the Future capital campaign, with a $5 million fundraising goal to provide for the long-term care and preservation of the theatre. To date we’ve secured approximately just over half that amount, through the generosity of the foundations, corporations and individuals recognized on these pages. Over the next eighteen months we intend to accelerate the now public campaign to reach our goal.

Another important new initiative this fall is our switch to renewable energy sources. Beginning in October 2012, approximately 80% of the theatre’s electricity is being generated by a 5-acre solar farm in Leicester, Massachusetts, built specifically for us. We’re the first performing arts center in the country to utilize solar energy for the majority of its power needs, and we hope that many others will follow.

This report shows another year “in the black” – despite a challenging economic climate – and affirms our commitment to fiscal responsibility and long-term strategic planning. We’re proud of that, and of all that goes on behind the scenes, but most of all we’re proud to be a part of the new Worcester, a city on the move.

Sincerely yours,

photo: Scott Erb

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James D. O’Brien, Jr. Chairman

Troy Siebels Executive Director

Protecting an Important Cultural Landmark Delivering world-class performances is certainly a top priority at The Hanover Theatre. Yet as stewards of a historic venue, ongoing preservation and maintenance is a constant area of focus for our Board of Directors and staff. It is the primary motivation behind the Securing the Future capital campaign that aims to protect this architectural gem for future generations.

About Theatre Architect Thomas Lamb Thomas Lamb became one of the most sought-after designers of vaudeville theatres and movie palaces in the country during their heyday in the 1910’s and 1920’s. He was responsible for at least 300 theatres in North America and designed many of the largest. Among his best known theatres are the 2,500 seat Opera House in Boston, the 5,300 seat Capitol Theatre in NYC, the Loew’s Midland Theatre in Kansas City and the San Francisco Fox Theatre.

Our concierge and ushers will attest to the fact that many first time visitors marvel at the beauty of our theatre and want to know more about its past. Its beauty is integral to the theatergoing experience and we know that the decisions we make today to secure its future are critical to our long-term success as a premier cultural institution.

We are reminded of the theatre’s historical importance when we read architectural historian Susan Ceccacci’s findings, outlined in the Registry of Historic Places criteria submitted in preparation for the building’s last restoration project: The former Poli Palace Theatre is Worcester’s oldest and finest vaudeville and motion picture theatre of the large and elaborate type built across the United States during the nation’s theatrebuilding heyday of the 1910’s and 1920’s. It is architecturally significant as the most deluxe example of its type and period in the city. No other Worcester theatre of this period, or of the “palace” theatre type, is of the same high level of architectural quality or is finished throughout with such high quality materials.

National and Regional Recognition 2011 National Registry of Historic Places 2010 National Trust for Historic Preservation Excellence Award 2010 American Institute of Architects Design Award

The theatre is also significant as an example of the work of the internationally known theatre architect, Thomas Lamb. Its sense of space, proportions, lines, detailing, and material evoke emotion and make the visitor feel that he is a participant in the spectacle that is the architecture.

2009 MassEcon Economic Impact Award

The interior remains an impressive example of the important role architecture played in early 20th century popular entertainment.

2008 Timothy J. Anderson Award for Historic Rehabilitation

The Hanover Theatre for the Performing Arts • 2012 Report to the Community | 3

Securing the Future

Capital Campaign Last year the theatre continued to lay the groundwork for the Securing the Future capital campaign to secure funds to ensure the ongoing preservation and maintenance of our historic facility. To date $2,536,022;

The theatre has delivered on its promises to its Founding Members, contributors and the community at large.

The Hanover Theatre has enjoyed great success since its opening in March 2008 – more than 800,000 people have come through our doors and we have catalyzed revitalization in downtown Worcester. We have been fiscally responsible, operating in the black after all debt service. We have earned the respect and confidence of our stakeholders, who share our pride at making a real difference in the rebirth of our city.

51% of a $5 million goal has been realized with contributions from local foundations, businesses and individuals. In addition a planned giving program is underway to raise another $2 million to establish an endowment fund.

The campaign team has formed an Ambassadors Circle to engage individual supporters who will assist in spreading the word as well as provide momentum for the public phase of the campaign that will launch in November 2012.

The theatre must protect the community’s investment.

Undeniably, the high caliber of the experience we deliver is inextricably linked to the beauty and perfection of the historic theatre itself. We must do better than simple “upkeep” of the theatre – we must preserve and care for it like the asset that it is. In addition, the very definition of a world-class venue will evolve, and we must evolve with it, embracing changing technologies and trends.

The theatre must re-invest in our facility, keeping standards high and our venue up to date.

Other theatres of our size and scope spend $250,000 or more annually to maintain and preserve their historic venues. Our current level of debt service allows us to spend only a small fraction of this amount. As our newlyrestored theatre ages our annual re-investment into the facility must grow, and we must significantly reduce or eliminate our debt service, so that we may leverage our success to protect our future.

The Securing the Future capital campaign is the answer.

Reaching our $5 million goal through a successful Securing the Future capital campaign will redirect more than $350,000 in the theatre’s annual operating budget, from servicing construction debt to creating a Preservation Fund for ongoing upkeep and maintenance of our historic venue.

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Our Mission:

To foster a love and appreciation for the performing arts in audiences of today and tomorrow.

In doing this, we will: • Preserve the historic integrity and beauty of the theatre, • Serve a broad and diverse audience by presenting a wide variety of world-class events,

Congressman McGovern speaks at the capital campaign Corporate Luncheon in the fall of 2011.

• Provide access to the performing arts to all persons through education and outreach programs, and • Play a leadership role in making Worcester a popular cultural destination.

Our Vision:

To be the finest performing arts center in New England.

“The Hanover Theatre has brought vibrancy and energy to Worcester since opening in March of 2008. It has played host to world-class cultural entertainment and attracted hundreds of thousands of people into Worcester. The architectural significance of the theatre is undeniable and must be treasured and supported. UniBank is pleased to play a role in the preservation of The Hanover Theatre so it will remain among the city’s cultural driving forces.”

James Paulhus, President UniBank

We are sincerely grateful to the following foundations, corporations and individuals for their early contributions to the Securing the Future capital campaign.

Bank of America Fallon Community Health Plan The Hanover Insurance Group Harvard Pilgrim Health Care Mirick O’Connell Attorneys at Law UniBank United Bank Unum Webster Five Cents Savings

Individuals

Massachusetts Cultural Facilities Fund The Mildred H. McEvoy Foundation Amelia Peabody Charitable Fund The Stoddard Charitable Trust Wyman-Gordon Foundation

Corporations

Foundations

The George I. Alden Trust The Fred Harris Daniels Foundation The Ruth H. & Warren A. Ellsworth Foundation The Fletcher Foundation The George F. & Sybil H. Fuller Foundation Hoche-Scofield Foundation

Maurice & Pam Boisvert Mary C. DeFeudis Paul & Sandy Demoga Fred & Patricia Eppinger Dr. Marianne Felice & John Giles Noreen & Ivan Green Robert Jenal Steve & Lee Joseph Kallin & Linda Johnson Ed & Margaret Madaus James D. O’Brien, Jr. John & Lynn Sullivan David Williams & Joyce Cariglia

Marianne Felice addresses guests at the Ambassador’s Circle Reception in June, 2012.

The Hanover Theatre for the Performing Arts • 2012 Report to the Community | 5

Photo: Andrea Seward

The Ripple Effect

Building the New Worcester

Many have called The Hanover Theatre a catalyst for the rebirth of downtown Worcester. Welcoming over 180,000 visitors annually, it has had significant economic impact and is beginning to create a vibrant cultural destination in central Massachusetts. Because of the theatre’s success, investment in the downtown has renewed momentum. The Worcester Business Development Corporation’s plan for a 30 acre Theatre District is underway with the purchase

“The Hanover Theatre’s magnificently restored venue and diverse, contemporary shows and performances have set the perfect stage for an exciting and lively cultural destination in the heart of our downtown. The Hanover Theatre experience is integral to our collective efforts to re-define and revitalize the city’s downtown landscape.”

Michael V. O’Brien, Worcester City Manager

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“Since the theatre opened our business has received more visibility as a unique family owned restaurant and has also seen new growth from both local and out of town visitors attending a show. We really enjoy working with the staff at the theatre to promote Worcester and all it has to offer.”

of the Telegram & Gazette building last spring, and the development of CitySquare is moving forward as anticipated, linking the downtown with Union Station and Shrewsbury Street. The theatre’s success has created a new sense of confidence within the business community that is spurring intelligent and sustainable growth in Worcester.

Paul & Melina Barber, Owners The Flying Rhino Café & Watering Hole

Although the theatre may be credited for re-energizing these large capital projects, it’s the local restaurants, hotels, cultural establishments and small businesses that have directly benefitted from its impact and participation in the community.

The Worcester Business Development Corporation (WBDC) proposed a 30 acre theatre district located around The Hanover Theatre.

The Hanover Theatre for the Performing Arts • 2012 Report to the Community | 7

The 2011-2012 Season Broadway Tours Young Frankenstein

The Hanover Theatre’s 2011-2012 shows and performances offered something for everyone and demonstrated our commitment to providing first-class cultural opportunities to a growing audience. Our programming not only reflects the tastes and interests of our patrons, but offers new cultural and educational opportunities that broaden our appeal and widen our market base.

Dance/ Movement

Peter Pan

Shen Yun

Rock of Ages

Cirque Shanghai Bai Xi

Shrek Sponsored by Unum

South Pacific Blue Man Group Sponsored by Harvard Pilgrim Health Care

Holiday Traditions The Nutcracker Presented by Ballet Arts Worcester, Sponsored

by Charter, Ovation & Price Chopper

Mannheim Steamroller Sister’s Christmas Catechism

Sponsored by Polar Beverages

Moscow Festival Ballet’s Cinderella Presented by Music Worcester

Paul Taylor Dance Company Sponsored by College of the Holy Cross

Theatre Hamlet & A Comedy of Errors Presented by Worcester Shakespeare Company

Presented by Our Lady of Mount Carmel & Saint Ann’s Parish

A Christmas Carol Sponsored by Bank of America

Vienna Boys Choir A Christmas Celtic Sojourn Sponsored by Fallon Community Health Plan

Shakespeare & Company’s Macbeth Seussical Presented by Assumption College

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Menopause the Musical Guys and Dolls Presented by The Hanover Theatre Youth Summer Program

Opera La Traviata Performed by National Lyric Opera of NY

Tosca Presented by Opera Worcester

Photo: SCOTT ERB

UMASS Medical School Distinguished Speaker Series

Chris Gardner Presented by Worcester Technical High School

Concerts

Mohegan All Stars & Matt “Guitar” Murphy Presented by First Night Worcester

Wakeman and Anderson Frankie Gavin and De Dannan

Lewis Black Jewtopia Live

Doris Kearns Goodwin

Girl Talk

ARRIVAL: ABBA Tribute

Broadway! Our Way

Jodi Picoult

Elvis on Tour

Peter Frampton

Glen Campbell

Neil Berg’s 100 Years of Broadway Song and Dance

The Midtown Men

Joan Rivers

Sponsored by Commerce Bank

Diana Ross Beatlemania Again

Other Speakers Buddy Valastro: The Cake Boss Dr. Maya Angelou Deadliest Catch

Classic Albums Live: Thriller Sponsored by Nichols College

Sara Evans US Army Field Band & Soldier Chorus Sponsored by Commerce Bank

Bobby Vinton

Classic Albums Live: Dark Side of the Moon Sponsored by Nichols College

Chris Botti Sponsored by UniBank

Jackson Browne

Sponsored by Commerce Bank

Family Shows Max and Ruby

The Saw Doctors

Disney’s Phineas and Ferb Live

Hugh Masekela

Henry and Mudge

Peter Yarrow

Sesame Street Live

The Moody Blues

Jack Hanna’s Into the Wild Live

Phil Kelsall: Wurlitzer Organist of the Blackpool Tower Recycled Percussion Celtic Crossroads Sponsored by United Bank

Sean Kingston One Night of Queen Boyz II Men

Sponsored by United Bank

Other Performances A Celebration of Worcester Poets Presented by Worcester County Poetry Association

The Bands of Jimmy D’Angelo

Warren Miller’s Like There’s No Tomorrow

Ron Rhode, Simon Gledhill & Ken Double

The General Silent film with the Mighty Wurlitzer

Presented by The American Theatre Organ Society

Comedy Lily Tomlin Sponsored by Reliant Medical Group

Loretta Laroche Bill Cosby Brian Regan

Phantom of the Opera Silent film with the Mighty Wurlitzer

ACCESS HANOVER LYCEUM SERIES Girl Power: The Supremes as Cultural Icons Theatre Ghost Stories Inside Worcester’s Movie Palaces In Collaboration with Preservation Worcester

The Mechanics and 21st Century Technology Behind the Mighty Wurlitzer Creating a Musical: The Choreographers Role Shakespeare Recycled In Collaboration with COWC

Federal Theatre Project Women in Dance In Collaboration with Women’s Initiative United Way of Central Massachusetts

Community Events and Functions Consortium’s Got Talent!

Presented by Colleges of Worcester Consortium

Firefighter of the Year Presented by Commonwealth of Massachusetts

Night of Stars: Celebrity Gala to benefit the St. John’s Food for the Poor Program Diane Kelly Dance Studio Recitals Worcester Polytechnic Institute Chorale Concert Commencement Ceremonies Becker College, Anna Maria College Graduation Ceremonies Leicester High School, Blackstone Valley Technical High School, Grafton High School Tribute to the Wiz Presented by Burncoat Dance Department

Charlotte Klein Dance Centers recitals Zumba!

Miss Latina Worcester County Pageant Miss Massachusetts Pageant

The Hanover Theatre for the Performing Arts • 2012 Report to the Community | 9

Photo: Andrea Seward

Our Volunteers

Invaluable Support The level of commitment and quality of service by this exceptional group of volunteers contribute significantly to our day-to-day operation.

About our Volunteers Among our 200 plus volunteers there are retired and active students, teachers, principals, doctors, nurses, retail associates, managers, travel agents, small business owners, business associates and executives. These individuals come from all walks of life and range from 18-79 years of age. They all commit to a yearly training program in August and to working two or more shows each month throughout the season. Our volunteers are invaluable to our staff and provide excellent service to our patrons.

Volunteer of the Year Charlene Baron The Hanover Theatre’s 2012 Volunteer of the Year, Charlene Baron, has been volunteering since the 2008 inaugural season. She is a team leader as well as a member of the volunteer social committee. Over the last year, Charlene has made use of her photography background and computer skills to help advance the communication and scheduling of our volunteers. She has made a photo guide of all volunteers and staff in order to help newcomers get to know their co-workers. Charlene also helped transition the theatre from an Excel-based scheduling system to online scheduling software. Many of the volunteers needed help adjusting to the new system and Charlene was always there to lend a hand.

She is a tremendous asset to the theatre and is always going above and beyond to help her peers. In addition, Charlene is always sure to have her camera handy to capture memorable photos for our annual volunteer calendar! She also started a Facebook page where volunteers can make plans to meet and mingle outside of the theatre! Thank you to Charlene for promoting communication, familiarity, technology, and capturing the wonderful moments we share all year long!

10 | Taking the Long View • TheHanoverTheatre.org

Mary-Ellen Leary Edmond LeBoeuf** Dianna Lewis* Bob Locke** Elizabeth LoConto** Madeleine LoContoGentile* Ann Loftus Sarah Lohnes Fayann Loiseau* Barbara Luby Anna Lukas Ken Lundquist* Jane Maine Dianne Mann* Mary Marcinkus Mary Marinello* Kimberly May Kevin McCauley* Patricia McGourty* Paula McGrail** Mary Lou McMahon Paul Meleski** Mable Millner* Pamela Mitchell Liz Mitchell* Mary Ellen Moore* Dawn Moreau* Zinta Moskalew** Carmella Murphy** Lisa Murrman** Rebecca Newton Tammy Noone** Lucinda Oates Michael Oates Patty O’Keefe Darlene Orrell* Helen Panagiotopoulos Cheryl Parabicoli Bobbie (Roberta) Parker Lorraine Parretti-Crete Mary Ellen Pastor Earl Peace** Renee Peace** Jill Pendleton Deborah Peris* Jane Perkins* Dawn Peterson

Joanne Petmezis* Elizabeth Plante* Mary Poirier Paula Police* Ann Porter* Jodi Porter** Mike Poulin* Joyce Power* Bob Pratt Terry Pratt** Johanna Reilly Judith Reilly*** Cheryl Rosen* Phil Roy Ellen Santimaw* Ellen Savickas* Maureen Shaughnessy* Sue Shimeall** Amy Short Jaqueline Simoes** Barbara Smith Linda Sprague* Diane Steere** Mark W. Steina Helen Stockdale** Michael Sulham Beverly Tavano** Allyn Taylor* Cathy Thornton Stacey Tomasetti** Sally Tracy** Ray Tremblay* Rich Trifone* Raymond Trifone** Rose Turner*** Debbie Tyborowski* Judith Uthoff*** Timothy Veilleux** Gordon Wallat Joan Webster** Claire Weiss Nancy White* Keith Willette Mille Williams* Connie Zajac* Maryann Zawieruszynski*

Access to the Arts Committee Garden Committee The Volunteer Social Committee Team Leader Committee

Photo: Scott Erb

Administrative

Dianne Desrosiers** Joyce DeWallace* Mary Doane* Norma Dodge April Downey Kay Drumheller* Irene Dube** Elke Eisenmann** Jan Fearn Sue Foley* Jean Foran Linda Forman* Alice Foster Casey Freeman Robert Gallant Myrna Garber* Jo-Ann Garvey Maggie Gaucher Cathy Gleason* Maggie Gonzalez* Jacki Goodman* Ernie Gozdur* Lisa Graves* Judith Grynsel Dan Halloran* Sandy Hansen Richard Hedin*** Donna Henry** Sally Hodgerney Cathleen Holmberg** Marianne Houbre* Carol Jewers Brenda Johnson* Tom Johnson* Nan Johnson* Carol Jones Janice Jose** Bernard Kobel*** Donna Kosakowski** Janet Krause** Claire Krukonis John Krukonis Norman Kuszewski** Karen LaCroix John Ladroga* Linda Ladroga* Kimberly Lafleur** Fran Langille** Barbara LaPlant** Richard LaPlant**

Special Committees

The Hanover Theatre Volunteers

Richard Adams** Linda Adams** Anne Ancona Cliff Anderson** Maryellen Anderson** Mildred Anderson** Karen Army** Patricia Ascione Joan Austin** Michael Baron Charlene Baron** Elaine Baskin Kathy Bateman Ellen Belanger** Paul Belanger** Pat Belsito** Priscilla Benson Kaleigh Bernier Maureen Binienda* Beverly Bombard** Elizabeth Bradley* Robert R. Breault*** Barbara Bremer Stefanie Brill Stacie Brimmage Brian Brophy Steve Brophy David Brough** Ann Cappabianca Elizabeth CaselloSearl Angela Casey* Kathryn Charron* Judith Chicoine* Renee Collins Fred R. Conner** Linda Conner** James Conrad** Janice Conrad** Laurie Corkery* Jean Costello Francese Cournoyer* Maryellen Covino** Margot Richard Patti Cummings** Pam Daniels* Pat Davidson* Barbara Day* Eileen Desautel*

Maryellen Anderson** Shana Brennan Krista Brentley Bob Frankel Mike Knych Lisa Murrman** Judith Reilly*** Judith Uthoff***

*250+ hours donated **500+ hours donated ***1,000+ hours

Curator Don Phipps, resident organist, Len Beyersdorfer (pictured above), and organ team members Bruce Hager and John Phipps continue to give tirelessly of their time and talent to maintain and showcase the magnificent Mighty Wurlitzer Organ.

Last year 34 pre-show concerts on the organ featured Len Beyersdorfer, supported by his team of behind the scenes helpers.

We’d like to acknowledge a grant of $4,980 by the ATOS (American Theatre Organ Society) Endowment Fund for funding our organ project which will have a lasting impact on the preservation and presentation of the theatre pipe organ as a historic American instrument.

The Hanover Theatre for the Performing Arts • 2012 Report to the Community | 11

Creating Community Partnerships Without the initial support and engagement of many different sectors of our community, The Hanover Theatre would not be part of Worcester’s cultural landscape today. That spirit of collaboration continues to this day as we work to provide a forum for other nonprofits in the community to raise funds and awareness.

Whether through co-promoting a show or partnering to present an Access Hanover Lyceum Series event, we willingly engage the nonprofit community and actively seek their involvement.

In addition, a deep sense of community runs throughout our organization. It can be found among our volunteers with their weekly contributions of food items to support the South High School Food Pantry. Principal Maureen Bienenda (also a theatre volunteer) claims that without the support of our volunteers this important service to underserved students at South High could not be sustained.

The Hanover Theatre donated more than $12,256 in complimentary tickets during the 2011-2012 season to more than 55 greater Worcester nonprofit organizations.

Organizations

The theatre is proud to advance the cause of nonprofit organizations in our community. The following is a partial list of groups served.

Anna Maria College Arts Worcester Auburn VNA Bay State Equine Bay State Parent Baypath Educational Bella’s Ball Birthday Wishes Bottom Line Boy Scouts of America Boys & Girls Club Buddy Dog

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Chester Mossman Teen Center Children’s Friend City of Worcester College of the Holy Cross Columbus Day Parade Dress for Success EcoTarium Girl Scouts of America Girls Inc Grafton Lions Greater Worcester Opera

Higgins Armory Junior League of Worcester Karaoke for a Cure (pancreatic cancer fundraiser) Knights of Columbus Liver Foundation Lyric Stage Master Singers of Worcester Nativity School North Worcester Business Association

Parents for the Arts Pernet Family Health Rise Above Salisbury Singers Second Chance Animal Shelter Seven Hills Shrewsbury Crew Shrewsbury Youth & Family Services Speakeasy Stage Company St. Demetrios

St. George Church Thorndyke Rd School TUFTS Wachusett Early Childhood Webster Education Why Me Worcester State University Chorale You Inc

“We at the Worcester Youth Center have worked on two shows with The Hanover Theatre. In both cases, it has been a worthwhile experience. They were generous with their time, easy to work with, and helped get us a positive return for the Center.

We will definitely do it again!”

“Preservation Worcester’s Remembering Saturday Matinees & Worcester’s Movie Palaces was part of the winter 2012 Access Hanover Lyceum Series. A collaborative effort between The Hanover Theatre and Preservation Worcester, the program offered a lively multimedia look at Worcester movie theatres during the early-mid-20th century heyday of the American “palace” theatre. As Worcester’s largest and finest palace theatre, The Hanover Theatre proved to be the perfect setting for the program – attracting an audience of more than 200. Our joint effort highlighted both the social history and the architecture of one of the city’s most important buildings, while also enabling each organization to reach new audiences.”

Allen Fletcher Worcester Youth Center

Susan McDaniel Ceccacci, Education Director Preservation Worcester

Commerce Bank president, Brian Thompson (far right), and executive vice president, Michael Crawford, are pictured with South High School marching band students at the United States Army Field Band and Soldiers’ Chorus performance.

The Hanover Theatre for the Performing Arts • 2012 Report to the Community | 13

Youth Programs

Provide Access to the Performing Arts

“The workshops you presented to the students were among their favorite activities of the year. We are so appreciative of the time and expertise you shared with us. Community support is vital to our work in preparing Worcester’s youth for college and careers in the 21st Century.”

Patricia A. Ryan, Lead Teacher Goddard Scholars Academy

An exciting new educational initiative this past year has been the Goddard Scholars Innovation Program. The theatre partnered with Sullivan Middle School’s Goddard Scholars Academy to provide 96 seventh and eighth graders critical skills that will prepare them for college and the 21st century workplace. Our director of education, Meghan Patrick, visited the school and hosted students at the theatre for tours, performances, lectures, and workshops on acting and public speaking, with opportunities to test speaking skills before a live audience.

This new educational initiative was spurred in 2010 by Massachusetts educational legislation that paved the way for local public school districts and the Massachusetts Department of Education to create new learning communities referred to as Innovation Schools. One of the components of this legislation requires Innovation Schools to form lasting community partnerships. The Hanover Theatre is delighted to be such a partner and looks forward to building on this special relationship.

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Photo: John Lenis

The 2011-2012 Access to the Arts fund supports the following annual programs: •1,500 complimentary tickets to A Christmas Carol distributed to underserved families in partnership with the United Way

•Subsidized student tickets to The Nutcracker, A Christmas Carol, and other school matinee performances

•Complimentary and discounted tickets to Worcester Public Schools The theatre’s director of education, Meghan Patrick, conducting a workshop for the Goddard Scholars Innovation Program.

students and educators

•Motivational Speakers Program in partnership with Worcester Technical High School

•Unum Student Critics Program for local high school students selected through a competitive written essay and application process

•Shakespeare and Company performance for Worcester Public Schools students

•Scholarships for the theatre’s Youth Summer Program •Student internships in conjunction with local colleges PHOTO: JOYCE MARANTO

“Parents’ tears of gratitude, wide smiles and children jumping up and down with excitement are truly a joy to behold. The Hanover Theatre has contributed to family bonding and happiness, making an important difference in the lives of these children. We are grateful to the theatre for providing our children and families quality live theatre in their home city of Worcester.”

Ann L. Flynn Guild of St. Agnes

Students receive vocal instruction during the Youth Summer Program.

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The long-range goal of the Access to the Arts program is to build a culturally rich community accessible to all. To that end the theatre reaches out to the next generation of theatregoers with a variety of programs and opportunities that cultivate long-term involvement and demand for the arts. The theatre presented nine school matinees to 13,338 students last year. More than 1,500 underserved children and families experienced A Christmas Carol and The Nutcracker during the holiday season through our partnership with the United Way of Central Massachusetts. Special performances and lectures were made accessible to students, educators and families through our collaboration with the Worcester Public Schools. Last year the theatre participated in the Instrumental Partners program with WICN and WPS making musical instruments accessible to students who otherwise could not afford them.

Access to the Arts Contributors at $100 level and above

Kris Adams David & Kristen Albright Mary & Charles Aleksiewicz AllCom Credit Union Barry & Jean Alman Carolyn & Greg Ambrose Mary Ambrose Jim & Bonnie Amtmann Clifford & Mary Ellen Anderson Michael & Marie Angelini Anonymous Edward Atamian Peter & Ellen Bagdon Elizabeth Baldarelli Joseph Barnes James Barnhill Paul & Ellen Belanger George & Barbara Bernardin Linda Brown Michael Brown Mr. & Mrs. George Butler Charles Caisse Wanda Cantlin James Carr Dale & Sara Jane Chambers Cynthia Childs Robert Ciaffone Margaret Cleveland Chris & Cathy Collins Lisa Condit Linda and Fred Conner

Richard Connole William and Jan Coughlin Kathleen Crocker Ralph and Joan Crowley Paula Cullinane Sharon Dagnello Kerry Daigle Maria Daniels Janine Diliberto Jan & Martin Dodd Sandra Doty Joseph Duffy Betty Edwards The Ruth H. and Warren A. Ellsworth Foundation Deborah & Richard Emmons Frederick & Leona Eppinger Andrea Falcione Barbara Fargo Anthony Fedor Dr. Marianne Felice & John M. Giles Melissa Fischer David & Kathy Fleming Jose Flores-Cardillo Ann Flynn David Forsberg Robert Frankel Myrna Garber Patricia George Ivan and Noreen Green Ellen Gregus Joseph Gregus

Bruce Hager John Hampel Phyllis Harrington Sandra Harris Dixie Herbst Joan E. & Roger A. Hodskins Anne Hunsicker Bruce & Maria Jacobson Robert Jenal Robert Jennings Steven & Lee Joseph Dan Kaferle J.V & W.H Kast-Tuttle Zeus Kerravala Charlotte Klein Bernard Kobel Kristi Koch Harry & Sharon Kotseas Otto & Karen Kunz Patricia LaCouture Warren Lane Stewart & Rhonda Lassner Lauraine & Jerry Laurence Patricia & Robert Laut Nel & Paul Lazour Ron & Lisa Leach Gina Lehner Howard & Dorothy Lurier Patricia Lyons-Gallo Edward & Margaret Madaus Judith Mair

Maureen McKeon Robert & Jan Mecca Diane & John Mirick Mark and Celeste Mischenko Ronn Moody Susan Moran Daniel & Jane O’Connor Deborah Packard Mike Pagano, LamoureuxPagano Associates Donald Pegg Polly Phipps Diane & Ken Pieciak Carol Poirier Cheryl Popiak Premier Optical Pratt Trucking Linda Racine Richard & Regina Renaud John Rives Henry & Theresa Rodowicz Allen & Ruth Rubin Ed Sato Mark L. Seeley and Dr. Elise M. Forbes Seeley Paul & Stephanie Smaltz Peter Stanton Dennis Statuto Mike & Lorna Stearns Dr. Daniel & Deborah Steigman Gary & Janet Stein Howard Stempler

John & Lynn Sullivan Dana & Cheryl Swenson Sharon Tierney Yvonne Topping Margaret Traina Raymond Trifone United Bank Judith Uthoff Herbert & Jean Varnum Blanca Vasquez Madge Wait Marla Wallace Bruce & Patricia Webber Mr. & Mrs. John S. Wells Thomas White Wyman-Gordon Foundation Karen Yeowell Janet Zeidler Due to space constraints, we can only list members at the $100 level and above. Names listed include contributions made between July 1, 2011 and June 30, 2012. If your name has been inadvertently omitted or is incorrect, please contact the development office at 508.471.1772 or email carolyn@thehanovertheatre.org.

Please accept our apologies.

“The Unum Student Critic Program at The Hanover Theatre inspired me to pursue a career in journalism. I learned to take chances with my writing and not be afraid to share my voice and opinion. I also loved the workshops. It was so much more enriching to be able to watch the shows and then talk about them with (Worcester Telegram & Gazette Arts Reviewer) Paul Kolas and my peers. This helped me to be open to others’ opinions. It also allowed me to look at things a new way – a way that I might not have before.

Feeding off of others’ ideas helped me to better form my own opinions, and not be afraid to disagree with them. This program ignited my passion for writing.”

Alicia Lazzarro Journalism student at Emerson College

16 | Taking the Long View • TheHanoverTheatre.org

Photo: Stacey leigh o’dell

Young theatregoers arriving for a student matinee production at the theatre.

Photo: DAVID SNAY

Chris Gardner addresses Worcester Technical High School students at the theatre last March.

Telegram & Gazette critic, Paul Kolas (third from the left in the last row), pictured with Unum student critics.

The Hanover Theatre for the Performing Arts • 2012 Report to the Community | 17 Photo: Sue Teplansky

The Franklin Square Society

Dedicated to the Theatre’s Future Success

Photo: John Lenis

On May 10th the theatre held its annual Franklin Square Society (FSS) Recognition Night, hosted by benefactor Mary C. DeFeudis. The evening included a cocktail reception on the Promenade followed by a performance of the Paul Taylor Dance Company, sponsored by the College of the Holy Cross. This yearly event is an opportunity to formally acknowledge the commitment of our FSS members and the leadership role they play in building and sustaining our nonprofit organization. Their on-going support has been unmatched and an important source of operational funds for the theatre.

Emil Koenig, Mary DeFeudis and Jack Monahan socializing at the Franklin Square Society Recognition Night.

18 | Taking the Long View • TheHanoverTheatre.org

“On a snowy winter day with hard hats on our heads, we first saw The Hanover Theatre. As lifelong members of the Worcester community, we could see beyond the construction and imagined the possibilities. We knew from that first moment that we wanted to be founding members, and we can honestly say that our imaginations didn’t go far enough. The Hanover Theatre has become a shining light for downtown Worcester and not only for the top notch entertainment that it brings. The theatre is a true community partner providing educational opportunities for students and support to so many nonprofit organizations.

For our family, friends, and clients, the theatre has been a wonderful gathering place and has given us many special memories. We especially love the Broadway shows and dance performances. We are proud to support The Hanover Theatre and all it brings to Worcester!”

Lee and Steve Joseph Founding and Franklin Square Society Members Photo: Andrea Seward

Mary C. DeFeudis Steve Buchalter, Enterprise Cleaning Corporation + The Hanover Insurance Group Foundation Don & Polly Phipps

Commerce Bank National Grid + Martha & Arthur Pappas, M.D. Polar Beverages Worcester Business Development Corporation Worcester Telegram & Gazette

Corporate Level Membership

Francis Carroll & Family +

Silver Circle Membership

Golden Circle Membership

Cinch IT, Inc.

Avidia Bank Bank of America BayState Savings Bank Bowditch & Dewey, LLP Charlotte Klein Dance Centers Charter Business Charter Communications Curry Printing Digital Federal Credit Union

Drs. Ronald & Kimberly Ebb Fallon Community Health Plan + Guild of St. Agnes Harvard Pilgrim Health Care

National Amusements

United Bank

Ovations Network

United Lens Company, Inc.

People’s United Bank Rac Pac, Inc. Reliant Medical Group Rotman’s

Heat Trace Products, LLC

Saint Vincent Hospital

Killeen Machine Tool Company, Inc.

UMASS Memorial Health Care

Mirick O’Connell

UniBank

Unum Worcester Fitness Continued on page 20

UMASS Medical School

The Hanover Theatre for the Performing Arts • 2012 Report to the Community | 19

Continued from page 19

Individual Level Membership

Maître D’s Recognized Ray Trifone and Sue Shimeall provided a heightened level of service in the Franklin Square Salon last year as the salon’s new Maître D’s. Their friendly and helpful manner make the FSS experience welcoming and comfortable and we thank them for their service.

Photo: Scott Erb

Mark Aaronson David & Kristen Albright AllCom Credit Union Bryan & Sally Allen Barry & Jean Alman Alphagraphics Cliff & Mary Ellen Anderson Mike & Marie Angelini Anna Maria College Brent & Katrinka Arthaud Assumption College Atlas Distributing

Lee & Dina Gaudette

Mike & Cathy Bollus

Cutler Capital Management

Karin Branscombe

Paul & Sandra Demoga

Paul & Sara Buckingham

Joseph Depasquale

William & Patricia Giannopoulos, Friendly Discount Liquors

John & Dawn Budd Jeff Burk Douglas P. Butler George S. & Alta-Mae Butler Richard & Jane Callahan Barbara & Richard Cerny

Scott Balcom

David Chester

Elizabeth J. Baldarelli

Clark University

Thomas & Lynora Bartholomew Jack & Susan Bassick Jo Ann & Ted Bauer Becker College

Dr. John Coakley James & Nancy Coghlin College of the Holy Cross

Richard & Maureen Dodakian Donald & Melanie Donegan John & Beverly Doubleday Mr. & Mrs. William R. Durgin Richard & Deborah Emmons

John Giles & Marianne Felice, MD Jane Grant Drs. Ivan & Noreen Green Mel & Joyce Greenberg Dr. Abraham & Linda Haddad Bruce Hager Phyllis Harrington

Fred & Patty Eppinger

E.L. Harvey & Sons

Barbara E. Fargo

Donna & Andrew Hebb

Annette & Mark Farley

Robert J. Hennigan Jr. Esq. & Marilyn Hennigan

Louise Feldhaus Andrew & Robin Feldman Donna Fernandes

The Belsito Family

Colleges of Worcester Consortium

Dr. & Mrs. Bruce Bender

Chris & Catherine Collins

Warner S. & Mary F. Fletcher

Len & Maria Beyersdorfer

Mark & Cindy Cooper

Ann L. Flynn

Mary & Hannah Cooper

R.E. Bidinger, DDS J.M. Stiles, DMD

Michael Czech & Silvia Corvera-Behar

Mr. & Mrs. James F. Flynn

Dr. Charles & Janet Birbara

Sister Maria Cravedi, MPV

Craig & Tracy Blais

Richard & Ann Marie Cravedi

Dwight & Susan Blake

20 | Taking the Long View • TheHanoverTheatre.org

John & Pam Crowe

Maurice & Pamela Boisvert

Kathleen Ferraro

David P. & Ann D. Forsberg Richard & Joan Freedman Mark & Jan Fuller

Hermann Foundation Hilton Garden Inn Stasia Hovenesian H. Carter & Susan Hunt William & Patricia Iandoli David & Kathy IsraelianFleming Howard & Frances Jacobson Robert Jenal James & Ellen Jewart Shelley & Steve John

Individual Level Membership

Kallin & Linda Johnson Steve & Lee Joseph Thomas & Tracy Joyce John & Rayna Keenan Lisa Kirby Gibbs, The Kirby Foundation Helen P. Koskinas Harry P. & Sharon Kotseas Henry & Holly LaMountain Richard Lavey Deb & Stan Levenson Bruce & Andrea Little Stephen & Valerie Loring Phyllis & Jeff Lupisella Mr. & Mrs. Howard Lurier Carole Lyman Steve & Kathy Lynch Helder & Maggie Machado Ed & Margaret Madaus Jean McDonough Linda & Joe McGowan

Jack & Cynthia Monahan Ronn & Holly Moody Morgan-Worcester, Inc. Chris J. Muello, C/J Trucking Lisa Nevin Nichols College + Mike & MaryBeth Noonan

John & Linda Rives

Ron & Marsha Wagner

Allen & Ruth Rubin

Elizabeth Walker

Thomas & Patricia Ryan

Webster Five Cents Savings Bank

Ed Sato John & Ellen Savickas J. Robert Seder Patricia Segerson Karon & Kellie Shea Walter Shea

Jerry & Demmie Wells Todd H. Wetzel Robert Wiley, Rac Pac, Inc. David Williams & Joyce Cariglia

James D. O’Brien, Jr., Esq.

William & Carol Shemeth

Daniel & Jane O’Connor

Michael & Carol Sleeper

Thomas O’Connor

Spencer Savings Bank

Matthew Olds

Mike & Lorna Stearns

Susan & David Woodbury

Vincent & Denise Osterman, E. Osterman Gas Service

Dr. Daniel & Deborah Steigman

Worcester Polytechnic Institute

John & Lynn Sullivan *

Worcester State University

Mike Pagano, Lamoureaux-Pagano Associates John Phipps Stephen & Cynthia Pitcher P.L. Rider Medical Supply

Sullivan, Garrity & Donnelly Insurance Agency

James & Marita Zuraitis Updated 6.30.12

Michael & Jennifer Tarka

* Sustaining Members

Francis J. Tighe

We fondly remember three founding members of the theatre who passed away last year.

Jeanne Curtis was an enthusiastic supporter of the theatre. She was both a Founding and Franklin Square Society Member. Her warmth and endearing ways will be missed by her friends at the theatre.

Myles McDonough was a Founding and Franklin Square Society Member with his wife Jean.

Myles’ generosity to the theatre, as well as his many contributions to the greater Worcester community will be long remembered.

Elaine Ciborowski was a Founding Member with her husband, Henry. Her enthusiasm for the restoration of the theatre and its grand opening will be warmly remembered.

+ All Access Club Members

Paul & Susan Trombley Michael & Dorothy Tsotsis

Premier Optical

Lisa Vaillancourt +

Troy & Laurie Maurer

Joanne Prizio

Kim & Adrian Vanderspek

Andres Molina & Jane Lucia

Quinsigamond Community College Arthur J. & Debra M. Remillard

Sharon & Peter Woodbury

Sunshine Sun Company

Joseph Polito, J. Polito Realty

Richard E. Miller & Natasha MillerMaunsell

James & Tracy V. Wells

In Memoriam

Herbert & Jean Varnum Anthony Vigliotti

Names listed include contributions made between July 1, 2011 and June 30, 2012. If your name has been inadvertently omitted or is incorrect, please contact the development office at 508.471.1772 or email carolyn@thehanovertheatre. org. Please accept our apologies.

The Hanover Theatre for the Performing Arts • 2012 Report to the Community | 21

Corporate Sponsorships

Supporting World-Class Programming

2011-2012 Corporate Sponsors Bank of America Charter/Ovation Network College of the Holy Cross

The Hanover Theatre raised $119,000 in corporate sponsorship support during the 2011-2012 season.

Fifteen companies leveraged the theatre’s excellent reputation, visibility and marketing to positively brand their businesses. Their sponsorships also allowed them to satisfy other corporate objectives such as employee and client appreciation, community outreach, and philanthropic objectives while supporting firstclass programming – essential to the theatre’s long-term growth and success.

Commerce Bank Fallon Community Health Plan Harvard Pilgrim Health Care Nichols College Polar Beverages Providence & Worcester RR Reliant Medical Group UMASS Medical School UniBank

Photo: Scott Erb

United Bank Unum Worcester Telegram & Gazette

We are grateful to the following corporations for THEIR MATCHING fund Support BNY Mellon IBM Corporation The Hanover Insurance Group Unum

“The Hanover Theatre has enriched lives by presenting timeless theatrical masterpieces, and I am proud to help continue that tradition by sponsoring performances. I truly believe that the commitment The Hanover Theatre has made to the arts and entertainment is widely recognized and has made our community a better place to live.”

David “Duddie” Massad, Chairman Commerce Bank 22 | Taking the Long View • TheHanoverTheatre.org

ING Saint Gobain

We would also like to thank the following foundations for their generosity this past year Worcester Arts Council, in support of the Student Critic Program Nathaniel Wheeler Trust in support of Carroll Square landscape efforts

Photo: John Lenis

Strengthening our Bond

with the College Community The Hanover Theatre’s College Partners Program, established in 2008 prior to the theatre’s opening, has developed over the last four years with each college utilizing the theatre in ways that best serve their institutional objectives. Last season Nichols College, Holy Cross and UMASS Medical School committed to sponsoring performances and lectures which positively showcased their institutions and provided additional advantages for alumni and staff; Anna Marie College and Becker College held graduation ceremonies; Assumption College’s theatrical production, Seussical, was a family-friendly addition to our spring lineup. As important anchors to the revitalization of our downtown we will continue to build our relationship with our college partners to strengthen and serve the community.

Becker College graduates pose in front of the theatre after their commencement ceremony.

College Partners Anna Maria College Assumption College Becker College Clark University College of the Holy Cross Mass. College of Pharmacy & Health Sciences Nichols College Quinsigamond Community College UMass Medical School

“The College of the Holy Cross was very pleased with the benefits that both we and the community received from our recent sponsorship of the Paul Taylor Dance Company at The Hanover Theater. The performance was superb, one that many of our students, staff and alum were able to enjoy as part of the sponsor’s package. The College also benefited from positive feedback within the community for supporting this great gem of a theater in the heart of our downtown.”

Worcester State University Worcester Polytechnic Institute

Edward Augustus, Jr., Director, Government & Community Relations College of the Holy Cross

The Hanover Theatre for the Performing Arts • 2012 Report to the Community | 23

Memberships

Growing Strong

The theatre received $161,136 in support from 4,141 members last year, an increase of 20% from the previous year. The growth of the theatre’s membership base, especially Patron Members who donate $100 or more, provides vital support for the theatre’s dayto-day operation.

There are many reasons why we love The Hanover Theatre.

We can remember the days of the former Lowe’s Poli when a hot date was a double feature followed by hotdogs at Coney Island. We thank the founders of the theatre for bringing it back and rejuvenating the performing arts and culture in Worcester. We are proud to support this important anchor that has brought new life to the city.

Donald and Elaine Grady Subscribers and Patron Members

24 | Taking the Long View • TheHanoverTheatre.org

Building a Membership-based Organization Supporters ($500-$999)

Julie & Charles Davidson

Peter & Jeannie Barnes

William Boudo

Karen Charron

George Curtis

Amanda Durkin

Mark & Lori Fox

Mary & Robert Barrett

Maureen Bourgeois

Jon & Jeanne Christiano

Richard Cygan

Casey Eaton

Frank Franconeri

Stephen Erickson

James Barry

Bernadette Bourget

Carole Clark

Debra D Agostino

David & Rosalie Grenon

Steven & Debra Bartelloni-Kedski

John & Maureen Bouvier

Linda Clayton

Sharon Dagnello

Elizabeth & Bob Eckhardt

Mark & Deborah Freeman

Maryanne Cleary

Kerry Daigle

Laureen Edelson

Dennis Frerichs

Darcy Barton

Charles D. Bowers

John & Brigita Clementi

Lynn Dalbeck

Paul Edmonds

John Gaboury

Elizabeth Battisti

Amy & John Brandes

Paula Ehwa

Charlene Gaca

Fred & Isa Bayon

Joseph Brindisi

Corinne Englehart

Christine Gadoury

Janet Beauchemin

Nancy & Donald Brodeur

Stephen & Bobbi Erickson

Coreen & Michael Gaffney

Peter Ettenberg

Maureen Gallant

Bob and Sally Evans

Meg Gallo

Robert Fancy

Patricia Gallo

John & Marjorie Farr

Jeffrey Gallo

Andrea Farrell

David Garden

Dorothy Faulkner

Michael Germain & Angela Roy

Jane Guthro Cynthia Poulos, M.D. David Snook & Raluca Iuster Rocco Trotto

Allen & Barbara Beck Robert & Nancy Beckwith

Patrons ($100-$499)

Susan Achille Gail Aframe

Paula Buonomo

Norman & Nancy Beisaw

Ann Burbank

Shari Belanger

James Alexander

John Bernard

Sandra Allen Jim & Bonnie Amtmann

George & Barbara Bernardin

John Andres

Joan Bertrand

Edward Arndt

Robert & Barbara Bessette

Bill Ayadi David & Linda Ayers William Babetski Philip & Linda Backholm Peter & Ellen Bagdon Norma Baker Jennie Lee Balboni Edward E. Bambauer Rodney Banks Lynne & David Banks Jeff Bardin

Dr. Sibyl Brownlee

Kenneth Begin

Mary & Charles Aleksiewicz

Betty Atherton

Jonathan Brown

Gail Bellefleur

George Burdick John Burke Shirley Bussolari Theresa Butkiewicz Scott Butler William Byrne Edward Byrnes Lori Cain

Carolle Bider-Gendron

Charles Caisse

Paula Bigelow

Ruth Callahan

Chester Bisbee

Kristina Caridi

Elaine Bitter

Steven Cariglio

Paul Black

Dave Carr

Mark Blazis

Margaret Carr

Kristie Bolieau

Kellyann Casamassa

Eleanor Bond

Ximena Castro

Lynn Boucher

David and Karen Catallozzi

Robert Boucher Jean Boucher DiNoia

William & Rosemary Cavanagh

Edward Clemons

Theresa Dauphinais

Mary Clow

Dave’s Pest Control

Joseph Cohen

James Day

David Cole

Susan Day

Kim Collins

Andrea Depatie

Chris Comeaux

David Desroches

Richard Connole

Susan Devlin

Charlotte Connor

Patrick Diggins

James Connors, Esq

Kristine Dinoia

Robert Conti

Janice Dionis

Alan Coombs

David Ditullio

Toni Coppola

Carolyn Dixon

Cynthia Correll

Ralph & Karen Doe

James K. Cort

Barbara Dolan

James Cosgrove

Joan Dolan

Roger & Denise Cote

Joan H Donahue

Patricia Couhig

Maureen & Michael Donoghue

Wayne Courtemanche Ken Crater & Peg Ferraro

Robert Donoghue Sandra Doty

Alice Creamer

Betty Jo Dowd

Bryan Croteau

Peter Drake

John & Deborah Crowley Beth Cunningham Don Cunningham Michelle Currie

Christine Drappi Paul & Lorraine Dube Kathy Dulude James Dunn Nancy Duphily

Karen & Robert Fay Kevin Feen Kathy Feldman Dennis & Cory Fenton Rob Ferragamo Sheila Ferraiuolo William Fink Charran Fisher Richard Fisher Leah & Lloyd Fisher Robert Fitzgerald Beth Foley Jayne Foley Colleen Forti Carmen Fortin Kathleen Foster Nancy Foster

Dolores A. Gerry Lisa Giglio Robert Gill Sheila Gilligan JoAnn Girouard Stuart & Kathleen Glass The Goddard School Cathy Gordon Lane & Lisa Gordon Joseph Gorman Kathleen Goulet Donald & Elaine Grady Mary Ellen Grampetro Sharon Grassel Matthew & Camille Graves continued on page 26

The Hanover Theatre for the Performing Arts • 2012 Report to the Community | 25

continued from page 25

Patrons ($100-$499)

Beverly Green Nathan & Barbara Greenberg

Donald & William HoweHughes Linda Howrey

William Greene

Christine Innamorati

Joseph Gregus

Cynthia Iwanski

Tina Griffin

Keith Jackson

Shaun Grimley

Bruce & Maria Jacobson

Joseph and Carol Grondin

Randall Jepson

Gary and Karen Guglielmello Leslie Fish & Jerry Gurwitz

Jessica Jimenez Marine Johanson Kenneth Johnson Lloyd & Louise Johnson

Henley Konar Harold Kost Allen A Krause Steven & Joyce Kressler Otto & Karen Kunz Clara LaBoy Ron Lachance Karen Laganelli Philip Lagerstrom Debra Lamarche Bob & Connie Lambert Roger Lamontagne

Chris Hackett

Paul Jourcin

Sandra Hakkarainen

Carl Kaliszewski

Jean Haley

Edward Kamens

David Hall

Jon & Lora Kanter

Margaret Hallett

Madeline Karcasinas

Constance Hamilton

Wendy Karlon

Maryanne Hammond & Eileen & John Prizio

Helen Kataisto

Robert & Kathleen LaPierre

Deborah Keefe

Judith Laporte

Carissa HartmanWozniak

Tom & Nora Keil

Frederick LaRochelle

Mohir Hedeshian Michael Hennessy Susan Henry Jane Herrion Tom and Ruth Hiller Chris Hinckley Joan E. & Roger A. Hodskins Elaine & John Hogan Laurie & Matt Hogan Cheryl Hogan Lisa Holm Shana Hopkins Steve Horton Tracy A. Houston

Donald Lamontagne Judith Lancey Judith Lane Jim Langley Timothy & Joanne Lantry

Francis Kelleher

Lisa Larson

Thomas Kelleher

Brian LaValley

S Keller

Debra LaVergne

Timothy Kenny

Paul & Maria Laverty

Sean & Kimberly Keogh

Daniel Lavin

Susan Kerrissey

Carol Leach

Phonethip Ketnouvong

James J. Leary

Kevin’s Automotive of West Boylston

Janet & Don Lee

Catarina Kiefe

Legacy Financial Advisors Inc

Wendy Kiritsy

Celeste Leger

Cynthia Klein

Kristen Leo

Catherine Knowles

Richard & Mary Ellen Letarte

Christine Knowlton Paul Knutrud Barbara Kochon

26 | Taking the Long View • TheHanoverTheatre.org

Danyelle Letendre

Deborah McKenna

Kate & Thomas Myshrall

Bryant McKinley

Frances Nase

Ward McLaughlin

Scott Nathan Peggy Naughton

Michael Lindgren

Dorothy & Mary McLoughlin

David & Maria Litalien

Scott McMahon

William Loftus

Anita McNeaney

Janet Lombardi

Paul Medeiros

Beverly Loubier

Ruthann Melancon

Susan Mariano

Olga Melnick

Lucy Lukason

Susan Membrino

Brian Lyman

Charlotte Menninger

William Lyver

Susan Meola

Steven MacDuff Sr

Judith Merriman

Donna E. MacLean

Roger Messier

Fran & Susan Madigan

Lisa Meunier

Patrick Maki

Sandra Micket-Cauvin

Leslie Malloy

Teresa Migdelany

Daniel & Germaine O’Brien

Robert Malone

Ken & Alberta Milhem

John & Juliann O’Connor

Christopher & Michelle Mancini

Lee Miller

Paul Kelly & Katharine O’Dell

Stanley & Madeline Levine Patsy Lewis Jane Libertine

Francis & Marlene Marien Roger Marshall Elaine Martel Ben & Linda Masterman Karen Matt Meredith Matz George Mayer Gary Maynard Carolann McAdam Anita McCabe Kathleen McClintock Ellyn McCormick Judith McCourt Thomas McDavitt Shannon McDonald

Russell Millholland Susan Mills Joan and Robert Milsop Michelle Mondoux Richard Morin Roland J. Morin Jr.

Theodore Nelson Peter Neumann George Newton Charlotte Newton Gale Nigrosh Ron Nix Mary Norris Sandra Nowokunski Frances Nugent Thomas O’Connor Jane O’Brien Roberta O’Brien

Wendy & Dennis O’Leary Sarah O’Neil Karen Ostiguy Robert Ouellette

Elaine Morrison

Gloria Pacheco & Lucinda Benoit

Robert Morse

Deborah Packard

John Mortimer

Lynette Paczkowski

Dr Lawrence & Mrs Gerry Moss

Margaret Papalia

Jim & Beth Moughan Kenneth & Donna Mudie Thomas Mullins Peter & Ellen Mundy April Murray Timothy Myers

Daniel Para Kurt Parent Lynn & Chuck Patterson Sheila Pavlik Donald Pegg Susan Peltier

Patrons ($100-$499)

Robert Pereira Daleen Perkins Dana Perry George Perry Jan Perry Kathleen & Richard Perry

Richard Quinn & Mary Farr-Quinn Maria Rafalski Michelle Randall Carol Reardon Michael & Ann Refolo Rachel Rego

David & Marlene Persky

Karen Reilly

Jan Peters

Selina Remmer

Phi Theta Kappa Honor Society

Andrea Renaud

Rob & Nancy Phipps Debra Picard Bob & Ginny Picking Kenneth Pickles Mark Pielocik Leslie Pinnell Irene Pittman David Pizzi Nicholas Plante Joseph Plaud Jeffrey Pond Susan & Seth Popinchalk Ken Pousland Thomas Power Powerstrut.com, Inc. Gwen Pratt Russell Pratt Joseph Pridotkas Andrew Proos Pamela Provost George Prunier Jr Carol Pullen Dr Dennis Quinn & Ms Christine Lewis-Quinn

Andrew Renzoni Jeffrey Resnick Kevin Reynolds Robin Rhodes Paul Rice Ann Richards Joel Richards William Rigero Bob Ripley Patricia Ritchie Kathryn Roberts Kathleen Roguska Thomas Root Donna Rosander Don Ross Jacqueline Rourke Kenneth Rozsahegyi Karen & Art Rubino Bishop George E. Rueger Debra Russell Catherine Ryan Dorothy Ryan Robert & Linda Ryan Shirley Ryznal Andrew Salitsky Jeffrey Robinson & Kathleen Salmo

Linda Salmonsen

Evelyn & Sumner Silver

Evangeline Taulton

Thomas White

Mara Salvaggio

Angela Silvester

Christopher Taylor

David Whitworth

Sally Sampson

Richard & Susan Simitis

Beverly Tefft

Chris Wilder

Judy Sampson

Cara Simpson

Susan Terkanian

Joan Wilkinson

Lisa Sanderson

John Sivo & Joan Cayleff

Brian & Pat Thorsen

Mary Williams

Constance Sawyer

Paul & Stephanie Smaltz

Holly Toomey

Jane Woolsey

Donna Sayward

Martin Smith

Kate Toomey

Wade Wormann

Lisa Sbrogna

Karen Smith

Richard Traina

Dr. Mary Scannell

Barry Sneirson

Joseph Travinski

Joanne & Michael Worthley

Fredrick D Schafer & Jane Schafer Schwartz

Donald E. Allison & Alison Snyder

John Tremblay

Eric Schmidt Paul & Debra Schmitt John & Shirley Schnare Stuart & Deanna Schoenly Valerie Schrank Bernard & Gina Schultz Sandra Sciabarrasi Diane Scouras Carol Seager Barbara Seale-Moran Jan Sefter Mark Seliger Samuel Sespaniak David V. Shablin Heidi Shah Sandra Shahnarian Kelly Shamgochian Bonnie Shattuck Mary Lee Shaw Jean Shaw Dennis & Anne Shea Mary Shea

Naomi Sohlman Karen Spiewak Joan Spind

Britt Trifone Kenny Trombley Jennifer & Wayne Trotter John Trudel

Jay Spitulnik Ronald & Karen Spring Roderick St. Pierre Nanette St. Pierre-Locke Lynne Starbard Thomas Stark Andy Starvaski Dr Charles & Karen Steiger Michael Stelmach Michelle Stelmach Howard Stempler Roberta Stencel Russell Sternlicht Kevin Stewart Viveca Stidsen Barbara Stirk Mark & Darlene Stoever Laura Sullivan Ann Symes

Michael Sheehy

Joseph & Constance Tancrell

Philip Shwachman

James & Paula Tashjian

Kathryn Tsandikos Richard Tuck Cecily Twickler Kelley Urella Kenneth Vachon

Nicholas Wright Joseph Wysk Anthony Yesket Karyn M Zabel Colleen Zaccardo Peter Zacharia Nancy Zackaricz Joseph Zawielski Janet Zeidler Diane Zeutas-Broer

David Valeri Robert & Rose Veith Joyce & Don Virostek Ronald Waite Gail Walker Karen Walker William Wall Jr William Walsh Patricia Walton Li Chun Wang Christina Webb

Due to space constraints, we can only list members at the $100 level and above. This list includes subscribers who upgraded their memberships to the Patron level. Names listed include contributions made between July 1, 2011 and June 30, 2012. If your name has been inadvertently omitted or is incorrect, please contact the development office at 508.471.1772 or email carolyn@thehanovertheatre. org. Please accept our apologies.

Pearl Weinstein Christine Welch James Welch Susanne Westerman Elizabeth Wetherbee Jennifer Weyler

The Hanover Theatre for the Performing Arts • 2012 Report to the Community | 27

Annual Attendance History 174,716

156,901

191,160

189,142

2011

2012

55,404

2008

2009

2010

Tickets

Functions

Student matinees

Franklin Square Society 250

FSS Members

150 2010

2011

2012

ATTENDANCE Performances Lobby/function rentals Student matinees Total attendance Total attendance since grand opening

2012 2011 2010 156,747 154,075 140,097 16,561 20,480 19,540 15,834 16,605 15,079 189,142 191,160 174,716 767,323 578,181 387,021

MEMBERSHIP & SUBSCRIPTIONS Franklin Square Society Members Broadway Series Subscribers The Hanover Theatre Members (Households) Total Mailing List Distribution (Households)

214 3,310 3,927 105,693

197 3,120 3,764 88,370

180 2,616 3,416 70,028

The Hanover Theatre makes the Top 50 Theatres Worldwide for the second year in a row!

POLLSTAR

Members and Subscribers Broadway Subscribers

5,000 4,000 3,000

Theatre Members (Households)

2,000 1,000 2010

2011

2012

Mailing List Distribution 120,000

On a scale of 1 to 5, respondents to our post show surveys consistently ranked the theatre in the top 10%.

How would you rate your experience and overall satisfaction with The Hanover Theatre for the Performing Arts?

4.7 How likely are you to recommend the theatre?

4.9 How likely are you to attend upcoming events?

4.8

Facebook Statistics

100,000

604 Stories

80,000

The number of stories created about our page over 28 days.

60,000

Households

4,513 Unique Lifetime Total Likes

40,000

The total number of people who have liked our page.

20,000 2010

Audience Feedback Survey Results

Expanding our Audience

1,123,295 Daily Friends of Fans 2011

2012

28 | Taking the Long View • TheHanoverTheatre.org

The number of people who are friends with people who liked our page (estimated).

10,677 Unique Users

The number of people who have seen any content associated with our page over 28 days.

FRiend us on facebook facebook.com/thehanovertheatre

55,518 Total Impressions

The number of impressions seen of any content associated with our page over 28 days.

Follow us on twitter twitter.com/HanoverTheatre

LEGEND: 12,000+ records

LEGEND

12,000+ Households

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1,500+ records

1,500+ Households

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10+ Households

The Hanover Theatre for the Performing Arts • 2012 Report to the Community | 29 OTHER

Financial Picture

Revenue Ticket sales & fees $5,520,444 Theatre rental $205,711

Combined Statement of Activities for the Years Ending June 30, 2012, 2011 and 2010

Bars, merchandise & parking $684,769

OPERATING ACTIVITIES Ticket sales and fees Theatre rental Food & beverage, merchandise & parking Advertising & other earned revenue Total earned revenue Franklin Square Society Memberships Corporate sponsorship, foundations Access to the Arts Fund In-kind contributions Total contributed revenue & sponsorship

2012 2011 $5,520,444 $5,358,764 $205,711 $192,217 $684,769 $606,832 $324,728 $330,455 $6,735,653 $6,488,268 $246,242 $212,226 $181,640 $145,885 $164,992 $130,067 $43,320 $36,101 $79,700 $98,700 $715,893 $622,979

TOTAL REVENUE

$7,451,547

Performers Production/technical and house staff Advertising Other direct event expenses Total event expenses Salaries & benefits, professional fees Administrative & supplies Fundraising Facilities & insurance Total administrative expenses

$2,615,238 $2,461,093 $951,950 $910,569 $852,145 $777,066 $282,907 $236,370 $4,702,238 $4,385,098 $1,315,328 $1,147,705 $288,744 $248,235 $4,969 $31,785 $462,923 $504,239 $2,071,963 $1,931,964

$2,163,596 $838,912 $716,441 $329,486 $4,048,435 $954,962 $235,091 $45,204 $486,040 $1,721,297

TOTAL OPERATING EXPENSES

$6,774,202

$6,317,062

$5,769,732

Debt service/interest/reserves

$613,143

$610,194 $711,200

TOTAL EXPENSES

$7,387,344

$6,927,257

$7,111,247

Program advertising & other $324,728

2010 Contributed revenue & sponsorship $715,893 $4,819,164 $258,400 $563,335 $298,594 $5,939,493 $169,265 $116,564 $120,467 $39,622 $128,460 Performance fees $574,378 $2,615,238

Expenses Event staff & expenses $951,950

$6,513,871

$6,480,932

Administrative $2,071,963

Facilities $462,923 Debt service $613,143

Annual Budget History $8,000,000 Income

$6,000,000

NET REVENUE

$64,202

$183,990 $32,939

Expense

$4,000,000 $2,000,000

2008

30 | Taking the Long View • TheHanoverTheatre.org

2009

2010

2011

2012

Financial Picture Use of Net Revenues After Operating Expense

Combined Statements of Financial Position for the Years Ending June 30, 2012, 2011 and 2010

$800,000 $700,000

BALANCE SHEET SUMMARY Cash & cash equivalents Accounts receivable & prepaid expenses Other non-current assets Fixed assets

2012 2011 2010 $3,352,638 $2,964,871 $2,123,820 $547,935 $143,034 $822,857 $17,104,988 $15,872,630 $15,589,630 $159,421 $145,513 $81,253

$600,000

Total assets

$21,164,982 $19,126,048 $18,617,560

$100,000

Accounts payable Advance ticket sales Other liabilities Total liabilities Net assets

$221,993 $124,343 $175,699 $1,794,987 $1,495,214 $1,136,108 $324,775 $1,182,803 $1,553,727 $2,341,755 $2,802,360 $2,865,534 $18,823,227 $16,323,688 $15,752,026

TOTAL LIABILITIES & NET ASSETS

$21,164,982

$19,126,048

$18,617,560

RELATED ENTITY LIABILITY *

$4,000,000

$4,000,000

$4,000,000

$500,000 $400,000 $300,000 $200,000

$0 2026

2024

Capital Maintenance

2022

2020

2018

2016

2014

2012

2010

Contribution to Reserves

Annual Debt Service

Projections for 2014 and later are based on the successful conclusion of our Securing the Future capital campaign. The average net operating revenues are estimated conservatively at $500,000.

* Represents first mortgage loan carried by real estate holding entity WCPA LLC. These liabilities will transfer to the nonprofit Worcester Center for Performing Arts, Inc. at the end of the New Markets tax credits holding period, in September 2014.

Anticipated Annual Capital Needs for Maintenance of Historical Facility Anticipated capital needs may include:

$350,000 $300,000

Years 1 - 3: Minimal maintenance required

$250,000

Years 4 - 6: Partial replacement of seating; handicapped accessible doors; corner guards; exterior ductwork; Replace pavers; interior & exterior paint; replace stage floor; replace servers

$200,000 $150,000

Years 7 - 10: Thermal window coatings; Replace entry doors; brass door hardware; tile restroom floors; replace carpeting; washers & dryers; theatrical lighting & sound; catering kitchen appliances

$100,000 $50,000 $0 2028

2027

2026

2025

2024

2023

2022

2021

2020

2019

2018

2017

2016

2015

2014

2013

2012

2011

2010

2009

Years 11 - 20: Membrane roof; replace seating and draperies; restore plaster; repair & updating of HVAC, electrical & fire safety systems

The Hanover Theatre for the Performing Arts • 2012 Report to the Community | 31