Process.

Recruiting

Designing a recruitment process that is focused on creating a positive candidate experience.

Measuring

Creating a survey to assess CNPS, collecting data and highlighting opportunities for change.

Changing

Identifying areas for improvement and making changes to better the candidate experience.

Why

If you want to be the best in class you need to measure CNPS

Providing the best candidate experience is vital to attract and retain top talent in today's job market.

Higher CNPS ratings are linked to better talent acquisition and retention, according to LinkedIn. Companies with CNPS scores of 75 or higher are twice as likely to have a strong talent brand than those with scores below 50.

Glassdoor statistics show that creating a positive applicant experience leads to a 70% increase in the quality of recruits.